Brita Reviews

Was approached by some young kid who.claimed he knew my neighbor, "Allison". I knew it was a scam, but he claimed I'd received a $50 olive garden gift card if a technician came to my home and gave me a quote. No one ever came. Will never buy a Brita product.

Just bought a new replacement pitcher. Absolutely NO instructions. Worse, the top has some kind of hidden trigger lock, so it feels like it's being broken (and could easily be broken) when being removed to change filters. We have gotten it off a few times, but have not figured out how we did it. Each time is a harrowing battle. WTF!? Brita has been making filters for decades. This is the best they can do with all that experience? Avoid this brand like the plague.

The Britta is nice but it's impossible to pull the container out that hold the water and filter. You can change the filter easily but to wash that part it takes 10 mins just to get the tray out. Extremely frustrating- I'm sure there are easier to use products.

I always wish they have more simple and stylish designs. Shapes are strange, bulky doesn't fit in the fridge with other stuff. Also have to wait for a while to drip all the water, also confuse the direction of the filter holder part.

Customer service is some of the best I have experienced in years. Quick, easy product replacement with no documentation required. New item delivered in 4 days at no cost to me! The product had a minor flaw after three months and they completely replaced it.

I purchased a pair of hard plastic 26-oz Brita water bottles. They come with a straw and a filter that inserts into the straw. We take many trips to Florida and the filter certainly helps improve the water's taste. We use it just as much at home for running races, going to the pool, and really anytime we are out and about. We love our Brita water bottles & highly recommend them. We had an issue with a straw melting accidentally in our dishwasher and customer service was more than helpful. So again, I recommend Brita products in general because of their outstanding service.

After purchasing the Brita Elite filter for our pitcher, we were surprised to find that the TDS reading had increased from the base line for our household water by over 40ppm, and continued to increase with every subsequent pitcher. After contacting customer service and getting told "we don't decrease the TDS with our filters" , nor do they want to discuss why their filters are increasing the TDS. Shoddy products, inept customer service.

I don’t like Brita Filters anymore. They don’t last very long at all. They used to last a lot longer, but not anymore. I will not be buying anymore of them anymore and wasting my hard earned money…. I plan on looking into making my own filters from now on.

We got our Brita for free from Denver water and my wife says I shouldn’t complain because it was free. But seriously, who designed this trash? Every time you pour it out it spills EVERYWHERE. How can whoever designed this thing not test it out, and then sees that it spills everywhere, still have a job? I’m throwing this free Brita in the trash and buying one that doesn’t make a flood on my counter EVERY time I use it and buying one that actually does its job. Other than that, it works great.

I bought BRITA pitcher and 6 standard filters. It was working well I think. We still use bottled water for drinking. This filtered water is for boiling to make tea. We drink several cups of green tea and black tea. We never checked the water when we pour water from pitcher to kettle. That filter was replaced for about 3 weeks ago. I followed the instructions to replace the filter. Last Saturday evening, I found a lot of thread like black small pieces in the pitcher. I replaced the filter with a new one. The new filter also created problems again. I went to BRITA site and complained about that black tiny pieces. Until now, I do not hear any from BRITA. I am now worried, how long it has been going on like that? Are they harmful? We are disabled, seniors. I am very disappointed with this product.