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Reviewed Feb. 19, 2020
I contacted Brita about the fact that the filters do not fit. We have had the pitchers for about 8 years and we bought a box of 8 of the filters. They say universal fit on the box. They did not fit. The water just flows through. Brita basically told me that we are not using actual Brita products and blocked my email address so that emails come back as undeliverable! I will be looking for a new system and will not give Brita any more of my hard earned money!
Reviewed Sept. 20, 2019
I just changed this filter last month and now the water has white stuff floating in it and black. It’s like dirty water back wash in the dam pitcher. This has been going on for the past 4 months. I change the filter constantly. I’m staying broke. I think I’m safer with the tap water.
Reviewed June 2, 2019
I have been using Brita pitcher for a few years. Today, I cut open a sealed brand new filter and soak in a cup before I put it in the pitcher. To my surprise, about 10-15 small insects rushing in and out the opening of the filter. It is very concerning. Normally I just put in the pitcher and let the water filtered a few times then start to consume the water. Then these organisms would be just buried in the filter and never known. It is worrisome.
Reviewed May 21, 2019
Tap not working properly. Phoned Brita. My phone enquiry resulted in a new piece being sent to me. This was confirmed by email. The staff at Brita were most helpful and professional. Very happy with the service. Would definitely deal with them again.
Reviewed Feb. 11, 2019
It worked fine at first. Not used continuously. One batch tasted WEIRD. I googled and saw warnings about mold. I pulled my filter and my filter was growing GROSS ORGANISMS inside it. I wish I could post the photo. It looked like a Petri dish with little cultures on the bottom screen. No telling what was growing inside it. Like I stated. It worked fine at first. But I haven't had it that long.
Reviewed Jan. 8, 2019
I've used the Brita water filter system for years, with generally good results. The water stays clear for six weeks to two months, and then, as it becomes time to change the filter, the water becomes less clear. However, I recently put in a new filter and it made the water light brownish - a defective filter. I dumped the water, cleaned the container and put in another new filter, and it worked properly. I've put in lots of filters over the years, so I guess I shouldn't complain too much about one being defective; but it can happen.
Reviewed Jan. 2, 2019
I had some filters stop working after only a few days use. I emailed Brita (2 months ago) to ask how to unblock them because they are costly, I still do not have a reply from them. Brita do not seem to want to hear from their customers, they just ignore us and hope that we will go away. I have decided to do just that and use a alternative brand.
Reviewed Nov. 19, 2018
I bought this Brita pitcher because I have a larger unit in my refrigerator for years now that cleaned my water really well and made the water crystal clear. So I wanted a second one for room temperature water. I don't know if it is the plastic pitcher or the filter but the water looked blackish no matter how many times I rinsed the filter. So I stopped using the filter altogether but now am smelling an odd smell in the plastic pitcher. Now there is a reddish-brownish (I don't know for sure, algae, maybe?) film when I clean the pitcher. So I've stopped using the pitcher but it's too late to return and I still have the extra water filter cartridge. What a waste of money! And scary too. If I were a little less conscientious about cleaning, my family might still be drinking this water.
Reviewed Oct. 16, 2018
I bought one of these to avoid constantly using plastic bottles. However, the product itself is rubbish. After a while the lid comes loose and it tends to spill water everywhere. Now the lid is a very bad fit - I'm going to look for an alternative that does the same thing.
Reviewed Oct. 12, 2018
I purchased the filters which were advertised to last 6 months. The cost seemed to be better than the monthly filters. However, after 2 weeks you could only process water through the filter taking ALL day which means you cannot fill more than 3 20 oz bottles per day. I wrote the company and they have not responded. I turned around and started to use the monthly filters which work good all the time.
Reviewed Sept. 29, 2018
Great product. It is saving me money and plastic bottles. I live in Southern California where the tap water is not very palatable. The Brita water pitcher and filters makes the water tasteless, clean and pure; nearly as good as bottled water. I gave it a four out of five stars because the filters are more costly than I think they should be; although if you search for sales you can get a good deal. Recently my local supermarket had a 3 pack of Brita filters on sale for $6.00!!! That is $2 per filter.
Reviewed Sept. 29, 2018
I had bought the Brita Tap Water Filter Systems 4 months ago from BJ's with the recommendation from friends that this was a great system for your faucet. It was working great until last night when the water started going everywhere the moment you turned on my water. I examined the systems and notice the inside water base from where the water filters through was completely cracked. Thank God little pieces did not going into any of my water and I did not digest any of the pieces (from what I know). How is the system already broken after 4 months of use only! This is horrible and dangerous. Be very careful using this systems.
Reviewed Aug. 27, 2018
I bought 4 Brita water filter bottles with 4 boxes of refill filters and I started having a lot of burning in my throat and abdominal pain and discomfort. Also noticed black specks in my filter and lot of what looked to be mold and I clean them and try and put in brand new and same thing. Also a terrible metallic taste in mouth. This product is not safe by any means and needs to be looked into why so many are having same issues from this product. I was bloated and having stomach cramps and bloating and burning in my throat. This product is the cause. Did not have any of these issues before starting to use this water bottle filter system.
Reviewed June 17, 2018
I have an older model Brita 10 cup pitcher w/ a white top which I fill and use daily and the water tastes good. I recently purchased a new model 6-cup Brita pitcher with a black top. I bought the new style pitcher as a birthday gift for a friend. After we both struggled for 1/2 hour to get the new-fangled lid on to the pitcher with the filter properly in place (It has some sort of mechanism built into the lid to let you know when the filter needs to be replaced), we both gave up.
Yesterday, my friend tried again to get the lid to fit and the little cover that goes over the pour spout broke off and fell into the water! He told me to come and get it from him today or it goes in the garbage! I don't get it? Why did they change the design for this smaller pitcher? And what the heck is the problem? The instructions don't address this issue at all! Now my friend is upset with me for giving it to him! My gift to him was basically a lot of aggravation, plus I'm out $30.00 to boot!
Reviewed June 11, 2018
I bought a Brita under sink water filtration system from Home Depot 1 year ago. Filters (A & C) are to be replaced every 6 months. At the 6 month mark you could not get the C filters either at their store or online. Found out a Company called Protect Plus only uses the Brita name and they are the ones selling to Home Depot and it took many many calls to FINALLY get the C filter. Now it's the A filter that is not sold in stores or online yet you can purchase the entire system. If Brita allows them to use the Brita name they should make sure the consumer is not getting ripped off after buying the system. I thought I bought a product FROM BRITA! This is a ripoff and will tell everyone not to buy anything with a Brita name on it.
Reviewed June 1, 2018
Extreme gastrointestinal illness - I almost never post reviews but my experience is so extreme I feel compelled to share it in the hope of helping others. I've been drinking nothing but bottled water for several years but bought a new Brita 10 cup water filter pitcher in April of this year to save money and cut down on plastic bottle waste. I also bought 2 of the expensive blue filters to go with it because they're advertised as removing lead. After following the directions and carefully setting it up, my wife and I began drinking from the pitcher on April 14th. Within 2 or 3 days, my wife and I began having mild flu-like symptoms with headaches, mild nausea, some fatigue and a little loss of appetite. The symptoms were very mild at first and we didn't associate our trouble to anything other than maybe a random "bug".
Within a week my wife began having severe dental pain in all her teeth and I began having moderate to severe pain in both shoulders upon waking in the morning. My wife drinks a lot less water than I do and after about 10 days, she stopped drinking from the pitcher. In less than a week, her symptoms subsided and her dental pain was completely gone. I continued to drink a lot of water from the pitcher, between a half gallon to a gallon every day. My symptoms became progressively worse and by the first day of May, I was experiencing severe nausea, severe diarrhea, total loss of appetite, mounting fatigue and an extreme feeling of malaise.
I went to my family doctor who ran numerous tests including urine, blood, stool, ultrasound, etc. She also prescribed anti-nausea medication and antibiotics. My nausea was so severe she gave me a medication designed for chemotherapy patients. I was also experiencing night sweats, depression, a lack of mental clarity and even beginning to wonder if this was the end. My symptoms were so bad my doctor wanted to rule out colon cancer and set up a colonoscopy for me. I was so severely ill I had to re-schedule the colonoscopy for a week later. Taking the anti-nausea medication every 4 hours was the only way I could get through the day without extreme distress. I had my colonoscopy and thankfully the test came back clean. A tremendous relief.
By May 10 I finally put two and two together and stopped drinking from the Brita pitcher. I Googled "Brita water filter made me sick" and was met with hundreds of results from this website and many others with people reporting the same severe GI problems I was having after drinking from the Brita water filter pitcher. During this time the doctor's tests revealed I had elevated liver enzymes but was otherwise inconclusive. After stopping drinking from the Brita pitcher my horrible symptoms finally began to subside. The diarrhea stopped and after losing 23 pounds in 2 1/2 weeks, I began to get my appetite back very slowly and began feeling more and more normal again.
The past month has been the worst nightmare of my entire life. I've literally never been sick before in 50 years. No surgeries, no hospitalizations, no nothing. Now I've lost a month of my life, all my vacation days from work and have been costed somewhere in the neighborhood of 2500 dollars for various medical tests and treatments. On top of being deathly ill for what seemed like forever. I'm highly suspicious of the Brita pitcher because my wife and I both got sick as soon as we began drinking from it and we both got well once we stopped. The hundreds of other individuals who report the same severe gastrointestinal illnesses after drinking from the Brita also bolsters our suspicions a great deal. Plus the only thing that changed at all in our diets during this time was the use of the Brita pitcher. We never eat at restaurants, we cook all our food at home and take our lunches with us to work every day.
From what I gather, silver particles are used in the filtration process and it seems a defective filter could possibly release a toxic dose of silver (a heavy metal) into the water and cause problems like my wife's dental pain and my shoulder pain. I can't state with 100% certainty that it was the Brita that caused out trouble but it being a coincidence is just too high to believe. At this point no one could convince me it wasn't the pitcher. My hope is that no one else has to endure what I've been through. I wouldn't wish this on my worst enemy. Thanks for reading.
Reviewed April 17, 2018
I am writing to share my story of health after drinking water processed through the Brita Water pitcher. My husband purchased the system and we immediately went from drinking plenty of daily tap water to equal amounts of water processed through the Brita water filter (pitcher). Within two days, I was struck with extreme abdominal bloating, intestinal burning, nausea, body pain, and metallic taste in mouth. I have hardware in both feet from past surgeries, and those areas were also heightened with burning and pain, not relieved with the OTC pain medication and prescription medicine (nausea and pain). I literally thought I possible had ovarian or liver cancer as the pain was so severe and I went from feeling vital with life to complete fear that my body had shifted to a serious health engulfed to a soul feeling of doom.
After almost two weeks of confusion and complete fear, I had a lightbulb moment and asked my husband if maybe going from complete tap water to this Brita water filter might have been too abrupt and we had deprived our systems of some minerals or other essentials that may be beneficial from tap water. Without my knowledge, he went online and found sites where individuals have shared similar negative experiences with this water filter system. Of course, we immediately stopped the filtered water and are slowly recovering. I hope people reach out to search online to comments that are informative about their experiences, as I was ready to start writing my obituary.
Reviewed April 17, 2018
Received Brita Optimax as a Christmas gift. The tap has given constant issues leaking. Tried tightening and plastic cracked. Brita customer service not interested in helping or resolving. I will not be buying any more of their products in the future or recommending to anyone else. I have spent hundreds of pounds over the years with Brita jugs and filters. Seems like a Reverse Osmosis unit may be a better and cheaper option.
Reviewed April 9, 2018
I purchased the 34oz Hard Sided Chevron Water Bottle only a week ago from my local Target. I expecting a quality product being that I have the Brita pitcher and haven’t had any issues, not to mention the fact that I paid $18 for it. For that price tag I would expect to at least be able to drink through the straw. Not happening! I have to suck very hard which is actually causing my mouth to be sore.
The item also leaks quite a bit. Nothing a paper towel can’t handle, however you would think a trusted company such as Brita would be able to address the seemingly simple imperfections in the design of this particular product. I am so disappointed with this product. I was happy to find a water bottle that was big enough to hold an abundant amount of water to lessen the frequent trips to the water fountain. I will say the bottle does perform the function of filtering and improving the taste of tap water, but what’s the point if it’s near impossible to drink out of? Please fix this issue!
Reviewed April 5, 2018
Unbelievable! Is it normal? I even cleaned a little bit. Unlucky me I bought 3 filters. Last 2 filters made a big mess. I have been trying to finish them. My mouth is so dry and I wake up during night 3 times or 4. I will definitely not buy ever again. :/ Back to bottles...
Reviewed March 22, 2018
I bought a multi-pack faucet filter cartridges, and two of them cracked at the lower seam and water sprayed all over. When I contacted Brita through their website, they would not give me their e-mail address to send them a picture of the cracked faucet filters...conveniently "wearing-out" customers! Their products are really sub-standard!
Reviewed March 11, 2018
I just purchased the water pitcher. Followed instructions to the letter... Vomited within 15 minutes after 1st glass of water... Chalked it up as a fluke... 2nd glass same result with terrible nausea... Will not buy any other Brita products!!
Reviewed Dec. 17, 2017
I think Brita is having a serious problem regarding his filters. As me and my family have diarrhea and stomach pain for two days with our filter. After we decided to stop using it and used bottled water instead we were fine and no diarrhea anymore. This company should be investigated to find the underlying cause of people having diarrhea and stomach pain when using its filter product.
Reviewed Nov. 5, 2017
I bought a (used!!!) Brita Filter off of e-bay to save a few bucks. After struggling to install the filter for a few moments, I finally got it in and filled the pitcher with water, after rinsing it for around 15 seconds. the water was a maroon color. Why is this? Plus, what are the little black particles around the filter? I live in an apartment and park on the street and don't like carrying big plastic jars of distilled water, but maybe I'd be better off forgetting about Brita.
I know the company will defend themselves and the consumers writing on this will say it's the worst. Maybe it's somewhere in between. Plus, is drinking tap water in Bayonne, in Hudson County, New Jersey, okay? I know it's great in New York City because it comes from the Catskill mountains. Someone, please, help with some observations and suggestions.
Reviewed Oct. 27, 2017
Brita filter pitchers and filters are half-cooked designs at best. There are reasons why newer designs used by competitors include screw-in filters and snapping lids. Brita pitcher is plagued with annoying features, like these: The filters have to be spun round and round, until the grooves line up to seat itself into the pitcher, The filters float up out of the socket, allowing water to flow into the reservoir, defeating filtration. The hinged lid inside the larger lid falls down when trying to fill the pitcher with tap water. The whole lid assembly easily falls off from water pressure, when pouring filtered water out.
If you're lucky enough to get past all these pitfalls, water passes through small filters fast. That's convenient, but think about that - It couldn't possibly filter very well - or as well as the slower competition. The antithesis to this is a ceramic filter: Really really slow filtration; very inconvenient; but very good filtration. Summary: Bad design. This entire product needs to be redesigned. But it won't. Because the speed of "filtration", cheap replacement filter cost, and familiarity appeal to the masses - most who do not know the difference or care about even these real differences I've just dispelled.
Reviewed Oct. 22, 2017
Do not buy this product (Brita Longlast). I first installed the product in my water pitcher and I tested the filtered water to see how well it filter and it was not that great. It was filtering but who knows what it was filtering. I think it was just taking out the chlorine in the water and that is about it. I put the filter in on the 13th of October and it filtered very slowly. It is now the 22nd and there is no water coming out of the filter at all. We have a newer home and there is no lead pipes and we are on town water that filters a lot of things out of the water already. So there should be nothing that should be clogging this filter at all. It is a waste of money and poor filtration. Talk about getting ripped off. Do not buy this product.
Reviewed June 21, 2017
I was cleaning my Britta pitcher last night and I could not believe the amount of unseemly slime that I couldn't see with the naked eye! I clean it fairly regularly, but due to some serious nausea and intestinal problems that are unexplainable, I've decided to explore my water. I'm pretty sure I've discovered the problem, this cannot be healthy. I'm going to bottled water since the tap water here is not good to drink.
Reviewed June 12, 2017
I just called Brita customer service. I just got a Brita pitcher with included filter. I set it up per the instructions. The water tasted great for the first two days, but now the last few it has tasted sweet. The guy I called said they had never had a customer complain about it being sweet after a few days. I just thought I would put this out there and see if anyone else has experienced this. The Brita guy couldn't even give me an answer as to whether I should drink it or not. I'm thinking the taste is due to a growth inside the filter or pitcher. I don't understand how else the taste would change like that. They are sending me a free new filter in the mail, so we'll see.
Reviewed June 10, 2017
Bought this Brita "classic" pitcher about 3 months ago. Wish I had read these reviews first. So many complaints about exactly what happened to me. And these same types of complaints were being written at least a year ago! The pitcher is leaking from the bottom - after 3 months! Its Model #: OB50/OB03 but I think the problem happens with most models. Will go buy a different brand. I thought Brita had a good reputation. Boy - not anymore they don't! I sent a complaint to them but they make you include the model number and all kind of other numbers. The model number is on the BOTTOM of the pitcher. Kind of hard to see if it's filled with water. Don't buy Brita pitchers!!
Reviewed May 23, 2017
Brita is a waste of money. You will be doing more harm to yourself, family and friends. Brita does not clean or filter tap water and mine was growing a greyish white murky film after I stopped using it for about a month. Gross??? Do not waste $30 on that **.
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