Brinks vs. Frontpoint

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Written by Lorraine Roberte
Edited by Justin Martino

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    Frontpoint

    What is the difference between Brinks and Frontpoint?

    Brinks and Frontpoint both offer convenient DIY security systems compatible with smart-home systems and customizable plans. There are a few key differences to note if you’re choosing between the two — for instance, Frontpoint does not require a contract if you purchase your equipment upfront. Compare these two companies side by side to choose which is best for you.

    Installation and cost

    brinks home security logofrontpoint logo
    Installation typeDIY or professionalDIY
    Installation fee$200 to $450None
    Upfront cost$199 to $699$392.40 to $797.88 upfront; financing available
    Trial period30-day risk-free30-day risk-free guarantee
    Contract terms36 months36 months; month-to-month available if equipment purchased upfront
    brinks home security logoDIY or professional$200 to $450$199 to $69930-day risk-free36 months
    frontpoint logoDIYNone$392.40 to $797.88 upfront; financing available30-day risk-free guarantee36 months; month-to-month available if equipment purchased upfront

    Monitoring plans and pricing

    brinks home security logofrontpoint logo
    Monitoring price range$39.99 to $49.99/month$50/month
    Monitoring optionsProfessionalProfessional
    Self-monitoringNot offeredNot offered
    Upgraded self-monitoringNot offeredNot offered
    24/7 professional monitoring$39.99/month$50/month
    Upgraded professional monitoring$49.99/monthNot offered
    brinks home security logo$39.99 to $49.99/monthProfessionalNot offeredNot offered$39.99/month$49.99/month
    frontpoint logo$50/monthProfessionalNot offeredNot offered$50/monthNot offered

    Security equipment

    brinks home security logofrontpoint logo
    Wired or wireless?WirelessWireless
    Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
    Video doorbell
    Control panel
    Motion sensor
    Entry sensor
    Glass break sensor
    Keychain remote
    SirenNot listed
    Panic buttonPanic pendant
    Yard sign
    brinks home security logoWirelessIndoor and outdoor cameras
    frontpoint logoWirelessIndoor and outdoor camerasNot listedPanic pendant

    Smart-home features

    brinks home security logofrontpoint logo
    Smart locks
    Smart lights
    Smart thermostat
    Garage door controlNot listed
    Temperature sensorNot listed
    Water sensor
    Smoke detector
    CO detector
    brinks home security logo
    frontpoint logoNot listedNot listed

    Technology

    brinks home security logofrontpoint logo
    Mobile app
    Mobile app monitoring
    iOS rating3.84.4
    Android rating2.93.3
    Notification/alert optionsPush and textEmail, text and push
    Home automation capabilities
    Voice integration
    Amazon Alexa
    Google Home
    Other integrationsApple TVZ-Wave products
    brinks home security logo3.82.9Push and textApple TV
    frontpoint logo4.43.3Email, text and pushZ-Wave products

    Reputation on ConsumerAffairs

    brinks home security logofrontpoint logo
    Overall star rating2.73.6
    Verified customer reviewsBrinks reviewsFrontpoint reviews
    brinks home security logo2.7Brinks reviews
    frontpoint logo3.6Frontpoint reviews

    All information accurate as of publishing date.

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      Brinks

      Brinks offers a wireless and smart security system. It’s compatible with several smart-home systems for customer convenience, and you can choose professional installation or install the system yourself. With the Brinks app, you can manage your home’s security right from your mobile phone. Brinks requires a 36-month contract.

      Brinks plans

      Brinks has three security plans to choose from. You can build on these packages and customize them to fit your needs.

      • Smart Security Essential: This base plan starts at $199. It includes a control panel, one motion sensor, two door sensors and a yard sign. Monitoring services are $39.99 a month.
      • Smart Security Complete: The second plan costs $349. It includes one control panel, one video doorbell, one motion sensor, two door sensors and a yard sign. Monitoring services are $44.99 a month.
      • Smart Security Ultimate: This is the most robust plan and costs $699. This plan includes one control panel, one video doorbell, one motion sensor, three door sensors, one outdoor camera and one yard sign. Monitoring services cost $49.99 a month.

      What Brinks customers say

      Many Brinks customers praise quick service calls and the attentiveness of company representatives. These customers say they are happy with their Brinks system overall. Some customers said they were frustrated by long hold times when calling the company, however.

      Brinks' reps were very good, and everything was good. I'm more confident when I'm out of town, that I can look in on my property and see what's going on. I can see everything that's going on inside and outside my house."

      Charles of Warner Robins, GA

      Frontpoint

      Frontpoint offers customers a straightforward experience. Customers build their own security system or choose one of the company’s packages. Frontpoint doesn’t provide professional installation, so your only choice is to install your security system yourself. There are no contracts to commit to long-term if you purchase your equipment upfront, but you can also choose to finance your equipment if you sign a three-year contract.

      Frontpoint systems are also compatible with most smart-home technology.

      Frontpoint equipment packages

      • The Fortress: This is Frontpoint’s most comprehensive package. It includes a hub, a keypad, two motion sensors, six door/window sensors, one indoor camera, one smoke and heat sensor, a yard sign and three window decals.
      • The Bunker: Frontpoint’s mid-tier system includes a hub, a keypad, a motion sensor, three door/window sensors, an indoor camera, a smoke and heat sensor, a yard sign and three window decals.
      • The Safehouse: This starter system comes with a hub, a keypad, a motion sensor, two door/window sensors, a yard sign and three window decals.
      • Build Your Own: If you’re looking for a highly customized solution, this package is a good place to start. It comes with a hub and a keypad, and you can purchase additional devices separately.

      What Frontpoint customers say

      Customers who have used the Frontpoint security system generally leave favorable reviews on our site, though some reviewers have taken issue with faulty equipment and inferior customer service. However, the majority of reviews are positive, and people praise the simplicity of the system and high-quality devices. Most customers felt they received satisfactory service when they needed help.

      I've done the installation myself and it was very easy. The features are great too. I linked it to my Alexa. The customer service is good as well. On a scale of 1 to 10, I'd give it a 10."

      Teronn of Plano, IL

      Bottom line: Brinks or Frontpoint?

      Both Brinks and Frontpoint have convenient plans that are customizable to the customer’s needs. Both companies offer smart-home integration and DIY installation. The main difference between the two companies is commitment.

      • Brinks is best for customers who want to lock in their prices long-term since it requires a 36-month contract.
      • Frontpoint is best for customers who don’t want a long-term commitment and are willing to purchase their equipment upfront.
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