Black & Decker Reviews

My husband and I have been married for 33 years. When we were in year one of marriage, a friend shared her love of her mini chopper. My husband purchased one for me as a Christmas gift. I STILL use it and it works great. It’s easy to complain when something goes wrong, but this Black & Decker mini chopper has gone above and beyond!! Very impressive.

Black and Decker toaster oven is great. I can toast, broil or bake. It’s easy to clean and last well and also good looking appliance. I highly recommend the Black +Decker brand and it lasts forever. You won’t regret getting this brand.

The gift card was stolen and they refused to give me my money back. Would never use again or recommend to anyone ever! This is ridiculous that customer service doesn’t care about any of this and expects that we have to lose money for their hacks!

This review is for the poor, outsourced customer service, nonexistent 1 year warranty, and my bad experience with BLACK+DECKER EM031MB11 Digital Microwave Oven. Purchased on Jun 14, 2021 for $108 on Amazon. I knew I should have returned this microwave the first day I got it. This microwave causes a lot of condensation/water drips upon microwaving anything, wet or dry. The water drips are a problem as it covers the top, dripping into the food, and forms from the inside section of the door. It's also a pain because you are required to wipe it clear within every use, otherwise it starts to develop bad smells as you wait for the drips to dissipate.

This is the best hand-held vacuum that I have ever purchased. It is small and easy to handle, store and use. The design of the wand makes reaching into those crooks and crannies easy and the power pulls all the debris out into an easy to open, empty and clean chamber. It is equipped with a lithium rechargeable battery that keeps it ready when you are. Having the right tool for the job make every man a pro. This is the right tool for cleaning the car, the stairs, and all of the other places the upright will not reach.

Great cordless vacuum cleaner, easy to charge and use. Lightweight and convertible to compact size. I bought it on Amazon and it was very affordable compared to several other brands. The charger charges the battery very fast. The charge stays for 40 mins on high speed mode.

Product number BESTA510, this was a great trimmer with lots of power; however it barely lasted one season. I purchased it a year ago and it worked through last summer and fall, however when I plugged it in for the first time this spring I got zero response from pulling the power trigger (and yes, I checked the power supply). To make things worse, the "certified B&D service centers" are a joke so trying to get this thing fixed is a major hassle.

Outstanding, never a problem. Works perfectly every time. Cooks completely. Easy to clean. Looks good in the kitchen. I can't recommend Black & Decker's model #EM925ACP-P1 more. Completely satisfied???.

Nice Size so cleaning the inside is easy and fits easily under my upper cabinets; often just one button for a one, two or three minute time command; has a turntable for even cooking; black design goes with any decor.

Great price for the size and wattage of the microwave! Works well and cooks evenly! I bought this a year ago from Kohl's and it was less expensive than the competition. I did have to request the spinner device for the turntable. Must have been lost in transit. All good though! They gave me a whole new machine! Love Kohl's.

I purchased a Black & Decker Pressing Iron (for clothes) Model CR15X 120V-60Hz, just last month at Target. This iron is not safe because the "retractable cord reel button" is on top of the handle (not in a safe place). When I'm ironing clothes, I accidently touch the button and the cord automatically retracts and frightens me, it could also cause me to get burned by the hot iron when I panic. I want to returned this iron and buy a better one but unfortunately, Target is not giving refunds at this time, due to the Coronavirus Pandemic and I can't find my receipt. Just saying....

I had no idea that I had so much junk on my carpet after running this vacuum cleaner over my stairs once. This is after using my old vacuum that I have since discarded. Less sneezing, and my carpet looks like a carpet again. :)

Very easy to use, across the bare floor and carpet. I like that it has the hand vacuum that comes off of the front, very handy. The vacuum has good good suction with the roller and the brush. The Hand Vacuum also has very good suction. This is very easy to clean. The cover comes off of the hand vacuum where it can be emptied. The filter is washable. Just rinse and let it dry. This is also cordless. Don't have to worry about tripping over a cord or plugging it in to a wall socket when cleaning. Only to charge it. I would purchase this again. Easiest vacuum I've ever bought.

They meant it literally. This item should be recalled. Mine was on the counter under the cabinets. Those wood cabinets might have caught fire.

Called Customer service, and told them there was an issue, product not working. They said to look on the prong of the plug and read off the numbers on the prong. After that they said to cut the plug off and take a picture of the prong with the numbers showing and email the picture to them for replacement. Sent the email with the photo within the hour of conversation.

The microwave these few years are too light and frail and need durability brought back 'cause there are plenty folks to, go around who will buy them. Let's face it. They come in handy in many way I know.

We bought a Black & Decker mixer. Used it twice and it was finished and because it was outside the warranty they just said, "Oh well it happens." Just a bunch of junk and not the first Black & Decker product we have that has failed either. I will never buy any Black & Decker product ever again.

I broke the leg assembly but it's not a replaceable part.. So I'm not very happy as I have to glue the grill leg. I don't want to spend 50 dollars on a new grill. I am very happy on using the grill. It heats up evenly.

Waste of $50! Tried making a simple smoothie. It would struggle for a fraction of a second then stall. I had to remove the lid and stir down at least seven times. The smoothie button is useless. Don't buy this worthless machine!

I brought Black & Decker blender with chopper and grinder BX3600, and I came to know that this is one of the worst experience I had. In every use at the time of operation lid is getting removed automatically from jar. So I believe there is an issue and it's not a successful model of this brand, henceforth will not recommend to my friend, colleague and others. Thanks.

Almost caused a fire: We have only had the toaster oven for 2 years. The timer does not work, and doesn’t wind down to zero the majority of the time. The oven stays on and if we don’t set our own timer will stay on indefinitely. Oddly, once the oven is UNPLUGGED, the timer starts working. Dangerous product. Do not purchase.

I attempted to communicate with Black and Decker but their site was not working. This was my next option. I purchased the Dustbuster Lithium Flex Hand Vacuum. HFVB315J22. The reason I picked this one was because of the good quality that I have had experience with in the past. The battery does not hold its charge. It gets clogged at the inlet to the cylinder and then backs up into the tubing. I feel this is because there is not enough space between the hose and the spinning part of the cylinder to let the debris to get in and clear it. I feel it needs a little refining to make it work correctly and be up to par for the Black and Decker product.

Purchased Black+Decker TD4314SSD Rotisserie Convection Countertop Oven in late 2018. Tried it for the first time in March 2019 to bake tuna casserole in "convection bake" mode. Set temp to 350 and time to 30. I assumed the time was in minutes. I stepped out of the kitchen for a time and when I came back the oven was off. I did some experiments and found the timer only goes for a maximum of 10 minutes. On the oven it is marked up to 60 minutes. I cannot turn timer knob past "30". It is supposed to have a "stay on" feature if you turn knob to the left but mine won't turn to the left beyond off.

In the past 9 months, I have purchased 5 Black & Decker Power Series Pro 2-in-1 cordless Lithium Ion Vacuum and have influenced a half dozen others to purchase them. The product itself is wonderful as far as performance and features. A key component of performance and longevity of the vacuum is regular cleaning of the removable filter (B & D instruction manual emphasizes regular cleaning/washing of filter). With less than a year of use, the filters on some of my units have become very frayed and are clogging. B & D Instruction manual identifies replacement filter kit and filter on the BOX the vac arrived in and in the instruction manual, and directs the owner to B & D's website to purchase said filter.

My Spectrum Home Appliances,Black and Decker, coffee maker died about 6 weeks before the warranty ran out. I had registered the machine when I purchased it. However, when I contacted the company, they said they would replace it if I paid shipping to send a new coffee maker to me, REALLY.

My son purchased a vacuum less than two months ago and the suction was terrible and the plastic wheel was defective and broke off. My son threw the receipt away not expecting for it to be such low quality. So I call their warranty line and without a receipt they won’t stand behind their warranted products. They also expect us to send this large vacuum back to them on our dime should we find the receipt. What a ripoff! Shipping back their crappy product will cost us almost as much as the vacuum did. Way to gouge and dump poor quality items off on the consumer rather than taking responsibility and acting ethically. This is my detailed message, so how are you going to make it right without wasting more of our time and money? Btw the case number is **.

I purchased the steam iron two years ago. Since day one it shuts off while ironing. It seems to heat up and once it is hot it shuts down. I have to keep unplugging and replugging to keep it going to iron anything. Ironed a tablecloth and had to unplug about five times to finish. It is a nuisance because it is not obvious when it shuts off so I have to keep checking. If I knew how to override the sensor I would.

The first time I used it to toast a bagel. I had just removed the bagel and the glass door exploded into hundreds of pieces. I didn't realize glass flew into the butter and cream cheese until I bit it.

Purchased the 4 slice Black and Decker Toaster on July 17, 2017 because of the name and price was good. On Sept. 25, 2018 the 2 left sided slots got stick with 2 slices of bread inside of them. Smoke came raging out and the smoke filled my kitchen, dining room and living room with thick smoke. My family and I have been cleaning for 2 1/2 days trying to rid my home of this burnt toast smell. The smell has lessened a little but still reeks. We are seeking the help from a professional emergency service company to come and see if they can rid my home of this awful smell. After this incident we have used the internet to see if anything like this has happened in the past with this toaster and sadly it has and always on the left side of the toast.

After 2 months, the automatic shut off quit working on my kettle. Buyer beware. I wasn't allowed to return it to the place of purchase. There were shipping costs to mail the appliance's cord/plug across the country. I had to include a $6.00 cheque to cover the shipping costs of a new kettle back to me. Too inconvenient. Why should I have to incur additional costs because their product broke down after only 2 months?

I just purchased a rather expensive B & D Edger Trimmer. The 40v Lithium Battery has not charged after two days in the charger. The red light continues to blink and the green charge indicator stays on one light, never progressing to 3. I looked it up and found that I am behind a seemingly endless line of similar complaints for which the company either ignored and simply replaced the item with yet another non-functional item. The fact that they have been getting away with this for so long is astonishing.

I bought this battery-operated B & D Strimmers GLC3630L20 about a year ago and was so thrilled with it that I wrote to B & D complimenting them! It does everything except make tea! However, now that I want to change its spool and line I have considerably changed my tune! How can such a worldwide, reputable company NOT have a Customer Satisfying process for buying their accessories?

I purchased a Black & Decker cordless power screwdriver/drill product #BDCS40BI, a small simple tool. When I looked in the instruction manual it said nothing about how to tighten the bits (that come sealed in the package with the tool). It only shows to put the bits into the hex spindle (DUH) with an arrow pointing in in the illustration, but the bits are very loose and just fall out, much like any other drill that you have to then tighten down the bits, or it isn't usable. I studied this drill and found nothing that tightens the bit. I emailed the address that was given on the instruction manual (and their site online) but the emails kept returning - no such email address.

So when you have a piece of your food processor that comes apart that breaks off in the center of the plastic you contact Black & Decker. However, apparently they won't replace it because it's out of warranty. It's only 2 years old and it replaced another one with a defective disc. Not looking at the fact that this broke in a place it should not have broke. I do not recommend Black & Decker. This is the second one they would have had to replace due to a broken center plastic piece. Defect??? But because they replaced it the first time they said they won't replace it this time. I cannot use my shredder at all. They suggested I buy a replacement for approx $20.

I own a coffee maker that stopped working while still in the warranty period. Black & Decker has agreed to send a new one but I have to pay the shipping and handling. This is the first time I have heard that for the exchange of a product that is under warranty. I have pay the shipping and handling especially from such an old and reputable company. Never buying Black & Decker product ever again. Very disappointed customer.

It is reasonable to buy. It bakes, broils, toasts, holds a 12 inch pizza and use for lots of things. Only complaint is had to set power level. This oven has preset keys for items like reheat, bacon, with different level by re-punching key.

This toaster just suddenly quit working after a few years of minimal use. We probably used it less than twice a month, and then only for a couple slices of bread. It looked brand new and it seemed fine, but it just stopped working. It was not dropped or damaged in any way. I have found other Black and Decker small appliances -- a blender, an iron -- to do the same thing. They are not durable. I will not buy any Black and Decker small appliances again.

I have had a few problems with a stick vacuum but I was reassured that I would get a new one in the mail. And in which I did and Black & Decker made it all right. Very good customer satisfaction!!

The first two I bought were ok, lasted a reasonable amount of time. But this last one has a door that swings down and is so weak the right side broke after two months! Dumb me didn't save receipt. So little piece duct tape on inside, it worked now 4 months later left side broke. Flimsy cheap made piece of crap. The no door style was so much better!!

Sander br400 - Be careful when buying a Black & Decker product. They are notorious for not having parts for the product after the sale. Their website lists "part unavailable or discontinued." I will not buy another Black & Decker product simply because they do not care about the aftermarket.

Bought this product at Walmart about a month ago. It was great at first, but within a few weeks, it wouldn't turn off. Had to take the handheld vacuum just to shut it off. Wife refuses to use it now. I bought it thinking Black and Decker was a good name and my wife really liked it at first, not any longer. A month's use is not acceptable and we will steer clear of Black and Decker from now on. Hopefully this will prevent anybody else wasting their money on this product.

There are several plastic parts, most of which have broken in the 2 1/2 years of ownership. I do not process firm pieces of cheese, meats or food in general. I have occasionally tried to grate cheese which is a real mess. Mostly I use it to make salsa.

We bought a black & decker hand mixer for my mom so she could use it for baking. It has a 2 year warranty and it has been almost a decade and it's still working! I love that you can interchange this with beaters and hooks. And because the accessories can be ejected, it makes it easier to clean. My only problem about this is that you have to not forget to unplug when changing accessories. You might accidentally turn on the mixer while your hands are on the accessories.

When I opened up a live chat on the Black and Decker site I had to give them my email. The employee on the chat was very helpful however within a couple minutes of me giving them my email address my email inbox was quickly filled with spam. This is completely unacceptable and I am very dissatisfied with Black and Decker's notion of good customer service.

Bought a blender 1 year ago with 2 years of warranty. Blender stopped work and I called the customer service to explain what happened, and hopefully get to use the 2 years warranty services the blender provided. Rachel, a attendant asked questions such, "For how long did you had the blender on for". "I was making a shake, 2 min., 5 min.". She said that the product wasn't meant to be use for more than 1.5 min. continually. That because I used it for 2 minutes continually they couldn't do anything for me.

I just bought a Black & Decker (Model BDASV101) vacuum cleaner and used it today for the first time. It is absolutely the best vacuum cleaner I have ever used in my entire life!!! Why? FABULOUS PRICE; EXTREMELY POWERFUL; BAGLESS; SUPER LIGHT AT 9.1 POUNDS. It is so incredible that I will buy not one but two more of these vacuum cleaners --- one for each floor! Black & Decker you are the best company!!! This company deserves an award for this SUPERIOR vacuum cleaner!!! Thank you!!!

I purchased a rechargeable Black and Decker lithium halogen spotlight for general purpose and specifically to take on night fishing trips. I bought the flashlight new several months ago and have had it on the charger. I took it out two nights ago and the flashlight didn't work at all. This is the second one I bought because the first one didn't work and I assumed it was a "lemon". Walmart accepted the initial exchange. This time I didn't feel like it was Walmart's responsibility so I called Black and Decker (as indicated on the tag on the flashlight if there is any issue, "don't return to the retailer"). I spoke to the customer service representative Chris and the short of it was that I have to produce a receipt (which I no longer have) and then ship the flashlight to their service center (at my own expense) for their diagnostics and if the product was found faulty they would send me a replacement.

Fresh from its box today, I decided to make some delightful fruit shakes using BD blender BX275 but after 30 seconds of using, it suddenly stopped. The shake shall combat the hot summer weather here in the Philippines, but it just made my temper worsen. I thought I could trust a brand like Black & Decker, but no, it is worse than any of the local brands. Now, I have to explain this to my dad. How can a newly bought blender stopped working? But thanks to your reviews guys, I can handle the explanations to my dad that BD produces worthless products. But I still do need explanations on the part of BD people.

In less than a year after I purchased a Black & Decker microwave oven, said oven quit working. I contacted Midea USA for warranty services. I followed their instructions to the letter to receive a refund. I was told that a form would arrive within 10 days for me to fill out for said refund. 12 days went by and no form. I called again and was told they would send another form. 7 or 8 days later I received the form. I filled it out and sent it to the appropriate address. On the form it said that merchandise refund requests are processed within 10 business days. 14 business days went by and no refund check. I called Midea and asked about status of refund and was told that it normally took 20 business days to process the request. I personally will never buy another Black & Decker product of any kind. Their products are no longer of any reasonable quality. My advise to any potential Black & Decker customer, buyer be extremely aware.

I have a Black and Decker T0137SSD Toaster Oven and the Temperature Control Knob melted onto the shaft and is no longer working. There is no heat shield between the ovens thin wall and any of the control knobs, which concerns me. Also these knobs are made of plastic. From what I am reading they should be made of heat resistant phenolic to meet high temperature requirements.

Part broke within 30 days and the company did not even answer phone. I was transferred a number of times to a never ending ringing tone, or left on hold for hours with the same tune replaying repeatedly. Torture to say the least. The company does not seem to support their kitchen products and leaves you out in the cold when you call for assistance. This happened more than once and every time I recalled and told them I had a problem with a kitchen product. The last time I called they gave me a number to call that was an infomercial about winning a cruise to the Bahamas and numerous products.

First day noticed the motor sounds laboring. It is making smoothies. I've had it for 5-months now. I like the price, glass pitcher and compact size. However the circular seal between pitcher and blade assembly broke. I found only one online site for replacement parts (only one seal left at $11). All parts are expensive compared to other brands (Oster - 22 seal). Why would the Black and Decker glass replacement pitcher cost more than buying a new blender? Doesn't Black and Decker sell replacement parts for their brand? When the seal broke my sugary milk mix seeped into all control buttons. A design with a hood could have protected buttons. Has this compromised the use too? I will not recommend this brand.

I bought a Black & Decker chest freezer a little over 2 years ago (and yes haier also does black and decker). I came home from work one day to find my garage fully engulfed in smoke. I called the fire department and they determined the motor from the freezer started the fire, and had done over $5,000 worth of damage to my home. This was just over a year ago, and I am still fighting with them. I called the customer service line, talked to many reps, managers, agents, etc. After months of talks they put me thru to their insurance company, who contacted the manufacturer in China.

Just bought this new coffee brewer 2 months ago. The unit is a bad design, it will dump brewing hot coffee all over the counter. This happens because the basket that holds the filter tilts as the urn is pushed into the maker. This has happened about 10 times. No matter how careful you are, it will still happen. I've had this happen on other brewers but that was because the basket had grounds in it and plugged up a small hole. This brewer is a complete bad design and will probably end up starting a fire.

I purchased a B&D 32 volt cordless trimmer from a big box home improvement store. A few months later, I attempted to find a second battery for the unit as the charger is designed for two batteries. I discovered that the trimmer had been discontinued and B&D no longer manufactured (provided) batteries. I understand that certain models of equipment are discontinued but with cordless units, the batteries should be available for at least a couple of years. Batteries go bad and this makes the unit worthless. I contacted to B&D customer "service" and they were completely uninterested in helping. I would steer clear of B&D at all costs unless you have lots of extra money to throw away. BTW, the battery pack I have appears to be bad now after only two seasons.

I store my large electric skillet in the large pantry. I heard a loud boom and couldn't find what it was until making supper that night. I went into my pantry and glass was everywhere. The lid to the skillet was broken, lying in the skillet with glass everywhere. It just exploded into little pieces like a windshield.

I purchased a combination of tools with two 18 V batteries - what a piece of junk! The batteries will not charge after 30 days & all 5 tools that I have are useless without the batteries. I contacted Black & Decker and I spoke to used car sales person who wanted me to pay an additional $149.38 to repair the batteries. What a rip off this Black & Decker Company is! Black & Decker, to the best of my knowledge, is an American Company. Why do they have to dump this Made in China junk on the American consumer? I paid in good faith with American Dollars; I expect to get good quality American products. I don't want that Junk from China!

Not long ago, I purchased the above-named can opener/knife sharpener/bottle opener. It is worthless. Takes anywhere from 6 tries to many more to seat the can so that the opener can do the job. I have thrown it in the trash and will replace it with a different brand. Please don't put this kind of trash on the market for unsuspecting people like me to waste their money on.

My wife is carving the turkey as I'm writing this review. She hates this electric knife (Black & Decker electric knives), only because of the safety lock on the trigger. This knife is not user friendly for a left handed person. You have to use both hands just to start it each time.

I bought my first B & D 12-cup adjustable brew strength coffeemaker a couple of years ago and after 6 months it wouldn't work. I had a house full of company and when I went to make coffee in the morning, the coffeemaker was dead - it wouldn't do anything. After several weeks of back and forth with Black & Decker, I was finally told to cut the plug off the cord and send it to them and they would send me a new one as it was still under warranty. Of course, I had bought a cheapie coffeemaker in the meantime.

Black and Decker SpaceMaker coffee maker rusted after 2 months. After many calls and hours on the phone with customer service, the only way they would replace the unit was to cut the cord and send it to them. It would also take at least 4-6 weeks to replace because they have none in stock anywhere in the US. So, I had to go out and buy another coffee maker in the interim. Black and Decker Space Saver toaster purchased at the same time just had door pull fall off. After 3 calls and hung up on twice, I got the same answer. They will replace the unit after I cut the cord and send it to them. Hence, I have to go out and buy another one till replacement arrives. Black and Decker quality has become so disappointing and the customer service even worse. I would sadly not recommend these products to anyone, in the future.

I have 4 B&D dustbusters. Every one of them has an electrical adapter that plugs into the house outlets. Every one of them is burned on the outside, and two of them are so hot that I can barely touch them. Can you say fire hazard? In attempting to contact B&D, I made four calls into their customer service line; and every time, I was hooked into a French-speaking person, whom I obviously could not understand. Once the French person got done speaking, I was hung up on. 45 minutes later, I actually got a person to talk to. This person was very good at taking my complaint and said they would send me new chargers. Well, at least he said he was going to send them. Time will tell.

I purchased the B&D tabletop convection oven (Perfect Broil Convection Oven CTO4500S) at Macy's on 3/3/12 and it was shipped to me. The "timer" on the oven also doubles as the on/off switch. It is a spring loaded turn knob with directions to turn past the "20" minute mark, then turn back to the desired number of toasting minutes. This sets the timer and, when time is ended, serves to turn the oven off. With less than a month's use, the timer "sprung" - you could neither set the timer nor turn the oven on/off. I called B&D and they advised me to discontinue use and that they would send me a replacement oven.

I own two Black & Decker mixers. The first, a MixPro Mx78W5 Type 1, just shut off. No noise, no anything. The second one my son bought me for Christmas last year to replace the first one. I was using it to make frosting for my grandson’s birthday cake when it made a weird noise and the beaters quit. It runs, but the beaters don't. I called several times the 800 number on the enclosed brochure. After 47 minutes the last time on hold, an automated voice came on to leave a message, still no answer after a couple of weeks. I just went to an “answer website” and they want $30 to answer my questions! These mixers have not been used more than two dozen or so times a piece. What is happening to standards? I just want to know if I can get either of these mixers fixed or replaced, and not give someone another 30 bucks for them to say, "Oh, well, that's your tough luck." Can anyone out there help me? I simply cannot afford to keep buying mixers!

I have had my Black and Decker blender for two or three years. I have used it a lot over the years but lately, I have been mixing up shakes in the blender. It is just milk, powder, and ice cubes. One day, I heard a noise and didn't know what it was. I poured my shake in a glass and drank it. My last gulp, I felt a sharp object in my mouth and here it was one of the four blades that had broken off of the blender! It didn't cut my mouth or go down my throat because I caught it in time but it was very dangerous and it scared me.

The mixer (PowerPro mixers 200 watts) is good and works good but the beaters fell apart. Every good woman needs a good mixer but it is no good if the beaters are no good. The mixer is no good to me. At the time I called, no one would help me get the beaters replaced. I have replaced it with another brand but I keep the mixer, hoping one day they might send me info about the beaters.

I purchased the Mixer MX217 18 months or so ago. I was mixing up a cake mix and one of the beaters fell apart. It's a very poor design. The thin wires look to be soldered into tiny holes, really? I always trusted BD but the poor design of these beaters is making me rethink.

I bought a waffle iron, which we only used twice in the month I had it from our local Walmart. I took the thing back after bolts or hinges broke and the Teflon was in our batter, which we consumed. I have been trying to get a hold of them via email and got nothing, then I have been trying for a week to get hold of them on the consumer service Department and they put me on hold, 1-800-231-9786. All I asked for was my $14.99 back and I will not pay $10.00 to ship it back to the company for repair.

I purchased the Black & Decker Cyclone 12-Speed Blender (938HA, TA001, WindHand, E218370). I purchased it because it was a Black & Decker. The first time I used it, it stopped working right after it started blending and wouldn't start back up. I tried everything. I emailed the address in the book that came with the blender and they emailed me and told me I would have to mail the cord, the receipt and $7.50 for shipping. I told them I didn't want to have to pay another $7.50 for a blender I paid $30 for and couldn't use. They waived that fee, but said I still needed the receipt. I didn't keep the receipt so I am out of luck.

I was cooking hamburgers in my skillet SKG610C when the glass cover blew up and completely shattered. It was very dangerous, it could have gone in my eye but I had just turned to do something else. I just want people to know how dangerous it is.

I've bought at Canadian Tire last summer (unfortunately I can't find my bill yet). I bought a blender: Black & Decker ProBlend 450 W 10-Speed Blender (the container is made of glass). I used it a couple of times. Last week, I was making a soup. When I poured some of the liquid with vegetables in it, suddenly it had cracked, just like that! It's not broken in pieces. It cracked. I can't use it anymore. I kept it so I can send it to you, because I'd like you to replace it please. I consider that the container of the blender should not crack that easily. It's made out of hard glass. I don't understand. Who should I send it to? Can I have a replacement please?

I also purchased a Gizmo can opener at Sears on 12/28/2004. I have had trouble with it since day one. It was sometimes charged, and sometimes not; it was always in the charging stand. The reason I purchased the product was for convenience, and it's supposed to stay charged, even when not on the stand. I usually take out my hand-operated can opener when it did not work, but today was the last straw. My daughter took the hand-operated one to school, so I did not have any other backup. I was in the middle of dinner, and the piece of ** was dead again. I have had it. Tell Black and Decker to take this piece of crap and shove it up their collective **!

I had a Black and Decker Hand Mixer MX78WS, and the gears striped. I called the company, and there is no way to get internal replacement parts.

My wife and I purchased a Black and Decker electric can opener from Sears, and this design is absolutely the poorest excuse for a can opener I have ever seen. It will not grasp can rims, peels labels into the can when it sometimes will open a can, if and when it even will do that--and is in general, junk.

I was using the Black and Decker Quick and Easy Food Processor to grate cheese. The middle of the top where the pin holds the lid on just broke out and flew across the room. Then the lid came off and broke the plastic part that holds the lid on. The blade was still running because the part that cuts it off was still in the slot. I unplugged it quickly, but it could have turned into a disaster. I contacted Black and Decker about a replacement lid; I thought maybe it was just a bad part. They said they are out of stock. But, I may just throw it away and consider myself lucky I was not hurt.

I bought one Black & Decker Vacuum Cleaner model VC2000 because I was thinking it was good product. I was wrong! After 3 months it was broken, and I went to service. Two weeks later the vacuum was broken again, and I went one more time to service. Now I've been waiting since 8/10/2007 because they are waiting for one part from Buenos Aires. It will be my last product that I buy with this name: BLACK & DECKER.

I now have a mixer I can't use unless I hunt down new beaters, pay for new beaters, or buy a new mixer. Maybe I'll just buy another brand instead of Black & Decker.

Smoke damage in the apartment is the major damage. Had the smoke alarm and cat not reacted it's possible the cabinets could have caught fire.

I purchased a Gizmo can opener, mounted the base under the cabinet and removed our old under cabinet can opener, charged the new one all week-end. When I tried to open a large can of coffee all it would do is puncture the can, but not walk around the can like it's advertised. I called customer service and was told it should open the large cans and to return it to the store, it may be defective. I returned it yesterday, brought home another one, charged it for 24 hours, same problem.