About Boca Walk-in Tubs
Boca manufactures customized walk-in tubs that come in seven different sizes, two different colors and three different finishes. Tubs are frameless and have a step-in threshold of 2 inches or lower. Boca walk-in tubs are made in the U.S. and come with a lifetime warranty on all parts and components. The company has been building walk-in tubs for over 10 years and has installed over 5,000 tubs.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Lifetime warranty
- Made of high-quality fiberglass
- Multiple tub sizes available
- Frameless walk-in tubs
- Limited availability
- Works through tub dealers
Boca specializes in offering frameless walk-in tubs, with most models having a 2-inch step in. Boca’s walk-in tubs are custom-made and come with features like water- and hydro-therapy.
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We love our Boca tub very much. I like the jets, I like soaking in the tub, and I enjoy it. It's very relaxing. The people who installed it were very nice and we enjoyed having them in our home. They were kind of like friends till they left. We liked the sales rep very much, too, or we wouldn't have gotten it. He explained everything, told us the pros and the cons of each one, and he said we have to make our choice.
Boca's sales rep and the installers were wonderful. It only took the installers one day and they didn't leave a mess. They cleaned up everything and it looks good. My husband likes the dual jets. He also loves the overhead shower. He loves to take a bath and he can't get in or out of our regular bathtub. I was against it because I thought it would be ugly and make our house look old, but it made the bathroom look very pretty.
Bathing Safety's installation team was very good. They got the tub installed in four to five hours and it looked good after they left. However, we had to install a bigger water heater as I couldn't use it at all during the first week as we didn't have enough hot water. Still, I've been using the tub two to three times a week since and I've found that everything feels good about it.
Bathing Safety's sales reps were very knowledgeable about the tub. The installers were great and very competent. My favorite feature of the tub has been the things that spurt out the water to your feet and your back. I have neuropathy and it's easier to get in and out of the tub. However, I had to call someone to check on the part that clamps down to keep the water in because we have been having a little problem with that. But, other than that, it has been fine.
I went online looking for walk-in tubs and got a list of the main ones. Bathing Safety had a very high star rating. A veteran mentioned them and I thought to give them a try and read the reviews. A man, who we think is the owner, talked to us over the phone and he was very good, then we did everything over the phone. The installation team was great and very pleasant to have worked here. They explained everything in detail and left their phone numbers so if we would have any problems at all, we could call them and they would be right back. I like that the water in the tub is deep and I can soak in it. It's also more convenient for my husband. He can't get around very well and getting in and out of a tub was dangerous for him so Bathing Safety made things easier. He's more comfortable. I already recommended it to others.
Bathing Safety works good and we like all of its features. My wife and I both used it so far, so it's what we expected. It offered certain things that the other companies didn't have. The rep we spoke with was a nice guy. The installers were great too and we had a couple of good laughs with them. They showed us how everything worked, but we had a major problem. One of the buttons for the heating of the seat didn't work so we had to call on it. They said they were gonna send me another one that I could have replaced myself. It was a good thing that that didn't happen because they said they were sending somebody else out when I called.
A guy came in with another guy. We thought it was just a button thing, and the guy went to change that but apparently, it wasn't. It was the mechanism that was attached to it. It was like a transformer that was underneath. They had to take the front panels apart again, take it out and replace it, put a new button in and rewire the whole thing and it was fine after that. It seems like even in itself that it hooks up to wasn't working. I guess maybe it was a manufacturer's defect or something.
The only thing I'm gonna have to question on is about the payment thing. They gave us five months of deferred payments. I calculated the five months and paid that in full. Then I did the same thing with the second payment I just made. So, by the time the five months are up, I figured if I make this payment the same five months all the way across the board, I'll have a good part of it paid off. I'll have to find out if they made changes on the payments because of the way I'm paying it. They say I can pay $100 and something, I figured by the time I pay that, it's gonna be the six months. Forget about it, I'll only be paying $500. I want to try to do it that way as I want to try to knock the payments down as fast as I can.
I also had a couple of ideas that might shorten up the time of installing and I made a suggestion to both crews that were here, but I don't know if they'll pass it on to anybody. There's gotta be easier ways to do things sometimes to save time and money. It's up to the company if they want to call me and I could explain it to them better. Overall, I would recommend Bathing Safety to others.
I have a 97-year-old mother and she can't get into our other tub. There were a couple of other tub companies that I talked to before I called Boca. When I did, I really like Anna, the rep whom I talked to. It was really a pleasure dealing with her. She seemed really down-to-earth while the others seemed like real salespeople. She was really helpful and so non-pushy. Also, if she said she was gonna call a certain time, she called at that time.
The installation team was a husband and wife combo. They were really cool and they seemed to do a very good job. They did everything they said they were going to do and cleaned up very well. My mom really loves the Bathing Safety tub. She can sit in there, relax, have a drink, read a book and not have to worry about getting everything wet. She gets excited to go in and get a bath.
I had done a lot of research and we dealt with a couple of walk-in bathtub companies but nobody was willing to talk to us on the phone without sending somebody to the house first and doing the whole slide presentation. I was scouring the internet and found Bathing Safety. Allen of Bathing Safety clearly knew a lot of what I was looking for by then. He sent me lots of information online and he was available to me 24/7. I called him at 9 o'clock at night and he got back to me because he understood time was of the essence with my dad.
He was just there and was helpful. He didn't try to sell me things that I didn't need and wasn't strong ramming me at all. It happened really fast and it was pleasant because with the other ones, they have to sit there with their little slide show, explain everything to me and say that if I buy today, it's this much off. If I buy in a week, it's this much off and if I buy in a month, it's this much off. With Allen, there was one price. He was really good and I loved working with him.
I liked that Bathing Safety has their own installers so if I had any problems, I would still just deal with one person. Mark of their installation team was wonderful and hardworking. He was very professional but also very engaging. He talked to Dad, which was always nice, because my dad is 95. He made him part of the process. He did the installation in a day and a half. He left the place looking better than when he got here because he had to take a part of the frame up to get in the door. After installation, I had to call him a couple of times because I had questions and he got right back to me and answered me any time.
I like the comfort and the safety that the walk-in tub gives to my dad. He has chronic back issues and I don't have to worry about him getting stuck in the tub. He also feels better because he has enjoyable bath and his back is re-energized when he gets out of it. The bubbles really help his back. I would highly recommend Bathing Safety.
I had looked at the walk-in tubs for quite a while and I was unable to find exactly what I wanted. Worse, I wanted a particular color and the companies that I had checked with wouldn't even ask the manufacturers if they would do it. It would be one thing if they asked and came back and said no, but not even that. However, TheraTub made the color and they matched it perfectly. All of the tubs have the same features, but TheraTub is made in the USA. The parts are not from China, while some of the other ones are actually made in China. Also their sales rep was excellent. When she didn't know an answer, she went to the installer and asked.
The installation team left some stuff in the garage for us to take to the dump, but other than that they cleaned up well. I love the tub and I can get in and out of it easily. However, make sure to look at one that is big enough. I wish I had gone with a standard size 60-inch bathtub, but I cut it down a little smaller, thinking I'm gonna fit in it. I could enjoy it much more if it was a little larger.
My husband has neuropathy and couldn't get around that much. He did some research on the computer and I had very extensive conversations with a lady. I realized that there was only a two-inch step-up in a particular Bathing Safety tub, which would be my husband's better choice compared to other tubs. We were also told that the building part of it is much stronger than the other tubs. Them being local and them building the tubs themselves makes a difference as well.
Everything looked wonderful with the installation. The tub was very nicely put together. They did their job very well and didn't them take that long. The tub is very convenient and we like having something that my husband could sit down in and just bathe himself. I was having to do most of that in the shower so it has worked out very well for me too. He wanted the feel of the water and he could wash himself in places that he hadn't been able to in some time. He chose the size of the tub but mentioned he wished it was just a bit wider. I told him that if he had it wider, he might have fallen so I think everything is perfect for him because he can get up and doesn't have any way to go in either way, so he's not gonna fall. We recommend Bathing Safety to anyone interested.
The guy who sold me my Bathing Safety tub, Allen, said that he works for Veterans and the price he offered it to me for was really good. He was also very knowledgeable and friendly to work with. He was very helpful. I got the bed and the installation team who came out was very good as well. They were here for three or four hours and showed us how to use it.
However, after they installed the tub, nobody told us about the shield that goes in the corners. I didn't find out about it until when I called and asked for a recommendation for what we could do when we are using the shower and the bath since sometimes if we sit and hold the shower handle, water might come out. Their reps said that they had shields that go on the corners of the tub to prevent that. I decided to purchase those but then I didn't know of them at the time they sold the tub to me. Their reps or installation team should bring that option up. My wife is handicapped. She hasn't been able to take a bath since 10 years ago. Instead, she has just been taking showers. Now, she doesn't have to step over the bathtub nor do I have to lift her up to get in it. Overall, the tub has been very good for her.
Alan with BathingSafety was honest with what was needed and what is not necessary. While he was willing to order the items other companies try to sell you for a big fee, he advised what was needed. He gave me a cost over the phone that was over $4000 cheaper than the nearest competition. The estimate Was The actual. The installation team was on time and started to work right away. The crew of 3 were efficient, and did the work in only 4.5 hours from arrival to completion. They went over how the bath works and ensured any questions I had, they answered. Super fast from ordering to fully installed in only 1 week. If I could give them 10 stars I would! Highly recommended!!
The people at Bathing Safety were wonderful. My wife and I both could not get in and out a regular bathtub so we decided to go with the walk-in tub. The sales representative explained the situation of the tub – what it was, how they put the jets and how it would help with arthritis. The installation team was also perfect. They were good workers. They did the job well and were honest and courteous. I have used that tub one time and I enjoyed it then. But my wife uses it most of the time and she loves it. Her leg had been broken and she couldn't lay down in a regular tub. To get up, she would need my arm to pull herself up. But now, she can get in and out, sit on that thing and take her own bath.
But she hasn't got quite enough room in it. She said she doesn't know how a fat person would even get in there. Our daughter can't even get in it. My wife would love the tub to be bigger and a little taller. She wants to lay down but she can't get her shoulders down in the water. The faucet was down too low as well. When she doesn't use all the tub and she just takes a regular shower, she would have her washcloth on the spigot and the water would bounce off the wall and the commode seat. It gets the floor wet and she has to mop all day. When she sets the jet on real high, that gets the floor wet as well. Despite that, she's happy with what we've got. The tub's awesome and she loves the jets.
My wife made an appointment for a Bathing Safety salesman to come out to explain everything to us. I was impressed with him and some of things that he told us when comparing Bathing Safety with other tubs. I had also done some research on the tubs but I didn't know about all of the warranties. There are also a lot cheaper things but I didn't know how well the tub works with everything on it. We were working with a limited space to a degree so there wasn't too much the salesman could offer but he seemed to be knowledgeable about the product and he did as well as he could.
Both my wife and I are up in age and especially with her, we have some problem getting in and out of the tub. So we decided to get that tub. The installation team seemed to know what they were doing. They came in and got it done within a day. With the walk-in tub, we've been able to take a bath more frequently. Getting in and out of it has been convenient and we don't have to step as high. I thought the water would drain out a little faster though, and I don't like the idea of having to sit in the tub until all of the water drained. It's like you're staying in dirty water and like you didn't take a bath. But we have learned to improvise and use the shower head. That aside, I like the mood light and the warmth for the seat. We like the after feeling from the bubble and air jets.
Bathing Safety's reps were very friendly, nice, and informative. The installation of our walk-in tub was good, and we like it very much.
I was comparing walk-in bathtubs and I saw Bathing Safety on the internet. Their service was very good. I could talk to them on the phone and get cost factor. They were the best-priced at the time, too, so, I went with them. I talked with their rep, Allen, on the phone and he answered all my questions. Plus, I could call him 24/7. The installers were also very efficient. They did it in a day and a half and they were very neat. They took out the old tub and put this in and were very good. I like that the walk-in tub sprays. It seems like it massages my musles in my legs.
We had two or three other estimates for a walk-in tubs and we got practically everything that the other one offered for about 3000 less. The Bathing Safety rep was very cordial. The whole experience was wonderful. But I was dreading the mess. I’m a clean freak and I wanted to go away for the day so I wouldn’t be here to see anything in case something happened. They had to take the door off to get it in and cut into it. But I was here when they left and you would have never known that anybody was here. They absolutely left it immaculate.
We like everything about the tub. My husband and I are both older and we like the security of knowing that you can take a bath without having to crawl out of a tiny tub. Also, my husband can sit and take a shower, not necessarily stand. I definitely would recommend to anybody that could afford to put one of those things in that Bathing Safety Walk-in Bathtubs would be the way to go.
Thank you for reviewing our walk in tub, we appreciate it
Bathing Safety's tubs by BOCA have the features that I look for at less cost. I also had a good experience talking to their sales reps. And although their installers were late getting here, they made up the time and they were through by the time they said they’d finish. They cleaned up behind themselves like they said they would as well. The best feature of our walk-in tub is the Jacuzzi effect, but my favorite about it is that the lights change colors. Since the installation, my husband's dry, scaly skin has really improved. It beats the scales off and he gets out smooth, feeling good. As for me, I have feet and leg problems and I get the force on them. I'd tell people to get a BOCA tub.
Thank you for reviewing our walk in tub, we are happy to hear that your husbands skin has improved since using the tub
I liked Bathing Safety's price. Their sales representatives were very upfront and there was nothing that didn’t go as exactly as it was supposed to go. The installation of our tub was fine. The installer did as good a job as I would ever have hoped that would have been done. Our tub's quality appears to be fine. I can’t get my wife to use the jets and she just goes in there and takes a bath, but other than that, it’s fine.
Thank you for taking the time to review us. If you ever have any questions in the future about using your jets, please feel free to reach out to us
I really like our walk-in tub from Bathing Safety. It’s made in America. I read all of the pros and cons on Bathing Safety and their tubs seemed really good. Also, their salesman and the installer were wonderful. I got the walk-in tub for my wife, and it serves her purpose well because she can hardly walk.
Thank you for reviewing our walk in tub, we appreciate it
When I talked to the owner of the company and talked to Ana, I felt comfortable going with Bathing Safety. Bob did the installation of our tub, and it went excellently. But the problem we’ve had is it takes forever to fill. I have to sit there for 16 minutes while it fills before I can use it. And I’ve been working with two different companies. One company enlarged part of the line and that didn’t do any good and then they tried to give me a heck of a charge for it. And then, also the people I got my softener and my iron filter from came down and took those out because this device has up the flow. And since then, I fell and broke my leg so I haven’t had the chance to use it. Before that, I would start the water running and set my timer for 12 minutes, and then I go out and do things and then come back and take care of it. Other than that, so far, I have been really pleased with our walk-in tub.
I like Bathing Safety's response and the information available online. I never met the rep in person, but the correspondence was very good. It was very timely and responsive. The installation of the tub went very well. I like the fact that it’s deep, and it’s a little bit larger than normal. And I feel clean when I use it. Overall, I had a good experience and things went well.
Thank you for reviewing our walk in tub and we are happy to hear you are satisfied!
I had a good experience with Bathing Safety. We did a remodel and instead of putting a jacuzzi in, because we're 60 years old, I decided to put a walk-in tub. We aren't big bath people but it was for the value of the resale of the house since the house will probably be sold to more of a retirement person and when they see that, they would want that versus a jacuzzi. I sat in a couple of times because it raises my blood pressure up when I sit in the tub. But otherwise, it looks good.
The owner talked to me. It was his business and that's had a lot. I didn't wanna spend months just checking people, asking them questions, if they want to sell it, they need to get back to me. Those operations are way too big. The owner and I emailed back and forth because I had specific questions and then he said instead of doing that, he just called me and then went through stuff with me. I was happy with the information that I wanted. And if I was hemming and hawing, he explained why he felt his was better and let me make my own decision. And then once we decided to purchase it, I had it shipped really quick. It went really smooth. Knowing that I was coming, he made sure that it got shipped. We were in Minnesota when it was shipped and I had to have it shipped to the contractors.
We installed it ourselves because it was a remodel job. The builders wanted to do it themselves versus having to worry about other people. We wanted it there so when they were remodeling, they had something to measure off. It didn't get installed for six months afterward but that's the way building is. I'm happy with it. I like that I got my own faucets and wand. I designed around it the way I wanted it. It fit into the spot that we scaled it out to and it was perfect. You would not go wrong going with Bathing Safety. It's everything I was looking for and I don't need to have the name holder on it. It satisfied what I was looking for and it's the customer service that I really appreciated.
We are happy to hear that you are satisfied with your purchase, thank you
I like being able to sit in my Bathing Safety walk-in tub, relax and not worry about anything. I feel better and more relaxed. Our only problem was we have to boil water to put more water in it because we got to have a larger water heater, but we can't afford to do that right now because we don't have the money.
We had Safe Step come and they sent me a high-pressure salesman who wasn’t leaving until he made the sale and to get him out of the house, I said yes and wrote him a check. And when he couldn’t show me the contract that I was just signing, I cancelled the check before he got down the street. He sent me the contract which said if you cancelled anywhere past two days from signing the contract, they got to keep 33%, which was the down payment, for re-stocking charges. And that led me to look elsewhere because their tub is 100% made in China, and the Boca Tub is made in Georgia. You can speak to the manufacturer whose name is Bob on the telephone and when I had some questions and installation issues, he spoke to me personally and we solved them and got it in and working.
Alan, the rep from Bathing Safety was fantastic and he answered all my questions and anything he didn’t know, he found out the answer to. I installed it myself with a builder that was helping me because we needed to put an addition. I spent only $6,000 on the tub but it turned into a $30,000 project. It's a very sturdy made fiberglass and it blows the jets dry. After you use it, you have to get out of the tub. There's a 20-minute delay on that blower cycle which is a nice feature. But the door closing mechanism could use a little more engineering and the bolts on the back side of the fiberglass could be reinforced with a metal plate to make them a little sturdier. There's a couple of bolts very close to each other through the fiberglass and the more holes you put close together tends to weaken it. But if it had a metal plate to back it up, it would be a little more secure.
Maybe even a little overbuilt, but it takes a lot of pressure when you close the mechanism which also needs to have a stop on the door. If you push the handle past top dead center, it can go past the door and get underneath it a little bit on the bottom one, which if somebody's in that tub that doesn’t have a lot of strength in their arm, they might not be able to get out of the tub without help. I've made a little stop to prevent that from happening and it shows up in, with our water pressure, 26 minutes and it drains in about 4 ½ to 5 minutes and since the installation, it's been fine.
It's a good, well-engineered product that's a lot more reasonably priced for the market that they’re trying to sell to who are mostly people over 60 because younger people aren't going to think twice about getting in the bathtub. It has the lowest threshold to the ground like the least step up and it's fantastic that way. But we raised it up two inches off the floor because the upside piece of fiberglass that came with the tub if we cut it to make it work, it would have been such a thin strip of fiberglass that if I ever needed to take it off, would probably break. I spoke with the company's installer and he said I could do that if I didn’t want to cut it and it worked out fine because it was in the corner of a room rather than going in where an old tub went. We built a little 100 sq. ft. room just for this tub that ended up being partly for the tub and partly for increasing the size of the master closet which now has 24 ft. of hanging space.
Bathing Safety is the only American made tub, which is a good reason to go with it and I would recommend them. It’s also going to be less expensive. The filler and the three-quarter valves were nice which you have to pay extra for with Safe Step. Safe Step and a couple of the other brands also try to sell you a fancy temperature equalizing valve for another $1,000, so you wouldn’t get scalded which is a waste. Our hot water heater has a constant flow, tank-less, and it could provide 120- degree water for 20 days straight which is what I would recommend to anybody who was thinking about getting one of these tubs. With the Boca Tub, you can fill the footwell in 10-minutes at a 3 ½ gallon flow rate and once you have the footwell filled, you can turn on only the jets in the footwell and get your feet being massaged while it fills up the rest of the well before you turn on the upper jets and the air which is a nice feature.
We have a new home and our tub was so small that we couldn't use it, so I decided to get a walk-in tub. Bathing Safety treated me wonderfully and they were able to answer all our questions. They put the tub in, and then we've used that a couple of times. It works really nice. I like the jets and everything about it. I noticed at the end of it when you let the water out and a few minutes later, some kind of air filter thing comes on and dries up the tub. I'd tell others if they can afford to get one, it's great.
Thank you for reviewing our walk in tub and we are happy to hear you are satisfied
I am very pleased with the Boca Walk-in bath tub that we purchased through Bathing Safety. The representative. Alan, was very upfront with us and explained what extra items were essential to include and the cost. He did not pressure us to purchase the tub. He told us to think about it and get back to him. After looking at many other websites we decided Bathing Safety was an excellent price for the high quality tub we could purchase through them. I highly recommend Alan and the company.
We greatly appreciate your review, Thank you very much
Bathing Safety’s advertisement on TV came up one night when I was trying to get a warm bath and I decided to get a new one. They came out, put everything in and by the time they were done, they had the cost and everything up. I noticed that it might have been $150 different than most of the other companies. The sales rep was great and the installation team was wonderful. The installers came in, threw out everything and then put them back. They cleaned up and described everything I needed to do. If I had any problems, they gave me contact numbers. My son has a disc in his back that bothers him and I got the bathtub for him. At therapy, he goes out to those pools with all the jets and what this one has is as good as those, plus it relaxes him. Bathing Safety has been wonderful for me, I had no problems with it and I talk about Bathing Safety wherever I go.
Thank you for taking the time to leave us a review. We are pleased to hear that our tub has been helpful to your son.
I called Bathing Society and had them come out. Our interaction with the young lady representative was wonderful and so we bought the tub. The installation team was very knowledgeable, very professional, very clean, and it was a great experience. They knew what they were doing. I like that I can shower in the walk-in tub as well as take a bath in it. My husband is disabled, so it's easier for him to get in and out of the tub on his own, which I also like. I'm very satisfied with Bathing Society and I would recommend their tub to others.
Thank you for reviewing our walk in tub and we are happy to hear you are satisfied :)
Boca tubs and their employees, office, installation crew, quality of their tub, excellent. The installation crew was courteous, and professional. Anna who handled our order was efficient and knowledgeable, would deal with Boca Tubs again. Boca Tubs is the best company around.
Thank you for reviewing us, we appreciate the positive feedback!
Boca Walk-in Tubs Company Information
- Company Name:
- Boca Walk-in Tubs
- Company Type:
- Year Founded:
- 308 Bell Park Drive
- Postal Code:
- United States