Bath Fitter Reviews

Estimate and sales service was great - professional and clear. Installer was nice, professional, neat and timely. There are only 2 problems. Color (ivory marble) was not the same as the sample brought to house. Actual install of that was much deeper in color (very yellowish) which made me change the color for the last/3rd bathroom (clash problem). The install of the first bathroom at the section by the faucets began to bow out (convex in appearance) shortly after the install. The installer came back promptly to fix (by "bracing") but within 2 days, it bowed out again; He came back yesterday (re-glue and re-brace - I think; I wasn't home, my son was) and we will see how that turns out/works. I hope it does!

My initial contact with Bath Fitter was a result of a TV commercial I saw in March of 2008. My existing ceramic tile wall was becoming a nuisance. My wife and I tried everything to seal the grout but still were experiencing leaks and mold. The idea of having a "seamless" wall installed seemed like the most logical solution to this never-ending problem. The sales representative came to our home on time and was extremely helpful in explaining not only the Bath Fitter product, but also other methods for trying to fix our problem. Again, it was the seamless wall along with the lifetime guarantee that sealed the deal for us. After signing us up, I began to inquire about employment opportunities with Bath Fitter. The sales representative was again very helpful in describing what his job encompassed.

It was a year ago in May that we had a shower and a tub put in. Bath Fitter did a great job installing it. It all went pretty well. We had to redo some things just because there were some mistakes but they came out and redid it. No problems. It was very good. This year I called to see if they could put a hand bar in the bath tub. I never got a call back on it. That was back in February or March.

My husband and I recently were at the Earth Fair held in Smithville Park, Eastampton TWP, NJ where we stopped to look at a Bath Fitter display. We had some interest in replacing our current tub with a shower and were told we could have an estimate. It would be good for a year and we got a 10% off coupon. The salesman that came to our house was fine and pleasant UNTIL we said we were not signing up for it that day. Really, who would on the spot decide to do an expensive replacement right then and there? We don't.

I purchased the tub from Bath Fitter about a month ago. I had heard about them some time ago and went to a home fair in New Hampshire and talked to the rep there and decided to go ahead. I was just impressed with the quality, the workmanship, the courteousness of the staff and the knowledge. It was just a Class A experience all the way around. The quality overall was excellent. The thing that I like the most is the pull on water faucet. I can preset the temperature and just pull it and it comes on with the temperature you want, how hot you want it... Then I got a shower curtain rod which is bow shaped so that it actually gives you a lot more elbow room in the shower. I chose Bath Fitter for the value and life-time warranty. They are top-rate and first class and I have already recommended it to friends of mine.

Great experience with Bath Fitter. I love the one-day install, the one-piece wall, and a lifetime warranty on labor and material is priceless. No high pressure from the sales representative. The installer was unbelievable - works all day without taking one break. I like the fact that they use no subcontractors. He did a beautiful job. I recommend Bath Fitter to everyone I know.

I got a tub liner from Bath Fitter because ripping out the tub and replacing it was not an option. I bought my house in 2010, and the prior owner had replaced the bathroom tiles around the tub and the tile floor, so those were (and still are) in great condition. However, he did not replace the cast iron tub that has probably been in this house since the 50’s. The tub started getting rust stains, and then the finish started peeling off. I got the tub refinished (total waste of money because that lasted about a month before chipping away).

Roughly two years ago, we purchased the whole thing from Bath Fitter, the tub, the shower and everything. We saw the ads on TV and in papers and at the malls. What impressed me the most was the tub surround, the shower surround where the surround has no seams and nothing. That really was what prompted us to go ahead and do it. There has been no problem so far. It's not hard to maintain or anything. I could not ask for better service and the team that put it in. I highly recommend him. He was very clean. He's the kind of contractor or a person you would need to do some of this work if you ever had to hire someone.

We decided to remodel. We bought a home that had this crappy looking bathtub in it that we wouldn't be using. There was a home show and we went and talked to a bunch of different installers and we liked the product that Bath Fitter had in there. We saw that Bath Fitter did a tub to shower conversion. They came and looked it all over and said the conversion could be done so we decided to do it and the guy that came in to do it did a remarkable job. That was six to eight weeks ago. It was very good. We had no problems at all.

I had been considering bathtub removal with replacement of walk-in shower for a couple of years. Spoke to a home remodeler, who was totally resistant to the idea due to the bathroom window he did not want to deal with. At an RV show, I saw a Bath Fitter booth with models and arranged for in-home visit, and bid with no obligation. I liked the estimator's no pressure approach. I liked having choices of colors, textures, fixtures with real samples available. I liked receiving the actual price estimate immediately. I liked having the option to cancel if I changed my mind.

We had Bath Fitter install a walk-in shower a year and a half ago. I had a new replacement so we thought that it would be more convenient, and as we get older, much more convenient, so we decided to do that. My interaction with them was wonderful. The sales representative seemed knowledgeable and answered my questions. And on the day of the installation, the installers cleaned up. They did everything we asked. They were very, very helpful. And I would refer them anytime. And they have come back since to put in a rain shower head. It's an awesome experience!

Bath Fitter ripped me off. The salesman told me that they would replace my old galvanized pipes, but somehow forgot to mention it in the contract. I signed it and didn't notice he conveniently left it out. The plumber put in the new bathtub faucet and added the copper fittings to the old rusted galvanized pipe. I couldn't believe my eyes: $3,700 for the job, and I didn't even get new copper pipes. I called the salesman and he denied the whole thing. The manager wouldn't return my call. Maybe the Better Business Bureau will get a more honest explanation. Moral of the story: read every line of the contract and get them to explain how they plan to handle your old pipes.

I wanted to remodel because we bought this house since 1986 (that's a good reason to remodel the bath). So we hired Bath Fitter to install a shower (6 weeks ago) and they were very professional. We're done in one day. In and out clean. No problem.

We were very pleased with the professionalism and friendliness of Jesse - He was organized, and hardworking. When the work was finished, he had removed all the fittings and tub - it was like the shower had always been here.

Everyone I dealt with was kind, courteous, and polite. Everything was done in a timely manner and at my convenience. Our faucet was leaking when we showered and since we had Bath Fitter installed, our water bill has gone down! No more leaking! The bathroom still looks like new!

I chose Bath Fitter to replace my shower stall first. From the time I placed the order to the finished product, this company exceeded my expectations. The sales consultant was prompt and informative. The product seemed unique to other inferior products on the market, and they could provided financing. The technician was top notch, cleaned up everything and was done ahead of schedule. The service has been so excellent that I’ve decided to get my hall bath done also to get my home ready for resale in the fall. I have already recommended BF to family.

I did receive the correct tub and it was installed and I am very happy with the way it looks. Additionally, when the management found out about the issue, they apologized and gave me a discount for the delay and trouble.

My wife and I had Bath Fitter install a tub/wall/fixture/ceiling a few years ago and it still looks great today! The installer was fantastic, very detailed. I would highly recommend this to anyone looking to update their bathroom.

We have a bathroom upstairs that's pretty old, and the bath tub was a fiber glass that had holes when we moved in and it was getting bigger. That's not a bathroom that we use a lot but when we have a guest, it should be decent. And the whole surrounding thing was like bluish green. It was outdated and to shed the holes, we went to do it. Then we just happened to be at a home show and we saw Bath Fitter. My husband was interested in that. We talked to someone and got a catalogue and that's how they came out. They put in a tub that has a shower in it 2 months ago. They were very professional and did a great job... one day!

Bath Fitter installed a beautiful new shower stall and wall system to provide easier access for my wife's parents when they visit. We Love it! It's so easy to keep clean and the wall are seamless. We decided to get the dome ceiling panel, a personal spray and security bars. My in-laws say it's like staying in a fancy hotel when they visit. We are just happy they can use our shower without assistance. Thanks, Bath Fitter!

I have had the pleasure of Bath Fitter re-doing two of the bathrooms in my home. The first was completed in 2010 and 3 years later, I am amazed at the durability and functionality of the Bath Fitter system. It still looks brand new! Out of all the rooms in my house, I never thought I could include the bathroom as a room I'm proud of, but I do now! Thank you, Bath Fitter!

I met Bath Fitter at a trade show in 2008 and was very impressed with their product. My bathroom surround was really bad and I have no idea what the prior owner tried to do to the ceiling above the tub. Bath Fitter came to my rescue and what a difference, it still looks Brand New. Their customer service representative was very personable, honest and informative. The installer was great. He cleaned up so well, it was hard to tell anyone had been there to do any work. I just had a rep. come out today and I'm now having the tub liner done which will make our bathroom complete. I can't thank you enough for the great product you provide.

I have a hard time picking up my legs. We made an appointment with Bath Fitter and the people there showed me all kinds of showers that would be really accessible. I never figured what I should have. They installed a walk-in shower a couple of years ago and I have nothing but positive things to say. The guys that installed it (in their late 20's) were awesome, neat, and courteous. I have nothing but good stuff about them. Awesome.

We decided to remodel because we had a crack in what used to be the tub and shower (it was all in one). At some point we realized it was so old (it was built in 1977 I think), so we decided to look at Bath Fitter. I ran into a fantastic person representing Bath Fitter and a networking group. Originally I was gonna have a contractor, whom we had used before, come in and also give me an estimate. But after we met with Ruthie, I just didn't want him anymore. We knew that Bath Fitter would be the right way to go. She was great 'cause she answered all our questions, was very positive and just a great listener. And then what she said came true...

I love my Bath Fitter system and would and have recommended friends, family, and just about everyone I talk to. The Bath Fitter experience is like no other. You don't find too many companies out there today that do what they say they will do and back it up. The installers are very well trained and professional. I had 2 bathrooms done two years ago and yet have I had to call them back. My units look just like the day they were installed. Cleaning is very simple - just spray and wipe. I wish I had more bathrooms to remodel because Bath Fitter makes it such a fun experience and little disruption to your household while giving you the peace of mind that you will be getting the value of what you paid for. Great job, Bath Fitter. Keep up the great work.

It has been almost 3 years since my Bath Fitter system was installed, and it still looks brand new! Everything worked seamlessly from my original call to the final installation. I recommend this to every person I can. Bath Fitter truly is the perfect fit!

I normally never take the time to post reviews on website but felt obligated in this circumstance. The true test of an organization is how they treat you when things don't go as planned. I am pleased to report that Bath Fitter treated me like I was their only customer when we ran into some problems. They ended up sending over three additional installers to handle the unforeseen issues and complete my job on time. The finished product is absolutely gorgeous and we love it, already recommended to family and friends.

We had a basement shower that really was not a real shower, i.e. concrete, exposed pipes, cold, ugly. In one day, Bath Fitter came in and turned it into the best shower in the house! My husband and I are now saving for the one upstairs. Well done!

We had Bath Fitter install liner system in a rental property. Our tenants love it, easy to clean and has held up nicely. I would highly recommend the product to folks who own rental units, worth the extra investment to do it right and not worry about it.

I got 2 bathrooms from Bath Fitter 4 or 5 years ago. That was 2 showers. I also have the shower head and a couple of hand grips. Everything is fine and it's my resort :) And my neighbors got a couple. My bathtub was broken that's why I got a new one, and I chose Bath Fitter because my granddaughter works for them. I already did recommend them so it's good. It was fast, quick, and all done less than a day. Very professional.

Thank you consumer Affairs for helping me resolve this matter. Bath fitter had a man named Mr. ** reach out to me and we resolved my problem within a week. Bath fitter came out and replaced my tub. The service techs were prompt and very professional. Consumer Affairs site is great and does the community a great service. Thanks to consumer Affairs and Bath fitter!

They took the tub out and smashed it up and took it out and put the shower surround in. That was 5 years ago. We had it done because we got sick of climbing in and climbing out of the tub. I'm 75 so I was probably 70 at the time. It's a good thing I did because 3 weeks ago I got out of the hospital after a 7 months' stay. It's absolutely been helpful having the shower instead.

We have the tub removed and a full shower put in 6 weeks ago. It was my husband that really did it. It's his tub and as far as I know, he likes it very much and they did a very nice job. The house is 27 years old. The tub was just getting old and my husband had always wanted to take a shower so he decided to do it.

About a month ago, we hired Bath Fitter to install a walk-in shower, and they did everything at the top. They have great reputation and they take care of business if anything goes wrong. They did an excellent job and I'd recommend them to the highest.

My experience with Bath Fitter... so far so good. We went to a home show and they were there. It's time to get rid of the old one, so we got a tub and a shower and wall surround about 2 and a half weeks ago. The installation was a long time period. They came in in the morning, and they left at probably 8 o'clock at night. They cleaned ok, but I think they could've done a little bit better. When they cut the other one to get it out of there, they kinda left it all over the place. It was fine 'cause we finished cleaning the rest of it. Overall, it was a different experience, very different.

I had my tub covered and I had a cover for all the tubs about 2 months ago. I chose Bath Fitter because I thought they did a good job on my sister's that she had a couple of years ago. And I'd say they did a great job with mine too. The guy who installed was just very nice and I've not given him enough compliments. It was a very pleasant experience overall.

We purchased the walk-in shower. It has got a seat in it too. It was back in I think around March. The reason why we put the walk-in shower is because my wife has arthritis real bad and she was having trouble getting in and out of the tub so we decided to tear the tub out for a walk-in shower which she loves. If she does want to sit down, she can.

We're basically remodeling the whole house then we decided to upgrade the bathroom too to increase the resale value. We heard about Bath Fitter when we were at a home show, and 2 and a half months ago we had them put in the tub and shower. It's nice and they're good! They were pretty straightforward. I have no issues. It was fantastic and I had a great experience.

The tub that we had prior was hard to clean and it was very old. Then we had heard really good things about Bath Fitter and I guess we just decided to try it. It was this year that we had them install a tub and shower. It was just one guy. He was really really good. He came and he was tremendous. He knew what he was doing and was very very polite and a nice guy. Setting up the whole process and appointments, I didn't have any setbacks during that time. I'm just glad we chose them. We're very happy with them.

I purchased an oversized shower from Bath Fitter less than a year ago (it may have been last fall). I've never had a moment of displeasure. I wanted it because I was getting older and less capable to navigate a bathtub. I got in touch with Bath Fitter and within the day, they were done here and offered me everything that I needed and it was perfect. Installation was a day. I've had no problems and just enjoyed it tremendously since then.

The bathroom was so stained up and needed changing, so we hired Bath Fitter to install a tub a few months ago. The person from Bath Fitter was very nice, helpful and informative and everything. I came to know about them when I saw their advertisement. And then my daughter came at the same time and we talked, 'Oh, let's not put off,' for we're putting off a long time, and said, 'let's call them and see.' Since I called, the man said he would be available in the evening, which was a good thing because usually it said in a week's time or so, maybe I'll call somebody else. He came and we got things moving. We had no problems with the installation. It was eventful and it was a pleasant encounter.

I heard good things about Bath Fitter and I called them as I was interested in their product. I chose them over other companies because they could do it quicker, and they could do it in a day. I heard about other companies but I'm not seeing anyone who had used them before. That's why we went with somebody reputable. I looked on the web and they sent me some literature and a coupon, and they gave me a pretty good price. Once we agreed to do it, they did it very fast. They installed a tub a month and a half ago, and I'd say having it setup and arranged was a simple process.

I've heard about Bath Fitter for years as the advertising has been around. I've seen the trucks and mall displays. Then we decided to have a tub surround put in 3 weeks ago. Everything went as planned. It was as expected, as promised. We have a small bathroom upstairs it went originally. We didn't want to tear the house apart as we just finished a major renovation. So the fact that we could get it done in a day was a driving factor.

I'm completely satisfied with Bath Fitter. Last May we took the tub out and put in the shower with the seat plus sliding doors. We had this done as my wife was having trouble stepping over the tub (about a year and a half ago she had a complete knee operation). We wanted something safer than that.

A couple of years ago I've gone to a home and garden expo and a business expo and Bath Fitter were there. I was happy with the example I saw, but I decided to hold off until just recently. I got all the information then. I saw them at the recent business expo again and I had the money, so I went ahead and ordered it and had them do it.

I purchased a shower from Bath Fitter about six weeks ago. The salesperson was good. He answered all my questions and was helpful also and we're enjoying the shower. They did an excellent job. They worked with me and made sure I was happy. It's a large shower and it's working really well.

My husband is recovering from surgery. I knew we had to have our shower redone anyway and it was just one of those things that we kept putting off. And then when my husband had the emergency surgery, I knew that he needed to have a place to sit down and all that, so I went ahead. Now the reason I chose Bath Fitter is because a few years ago they did my bathroom with the tub overlay and the surround. So I knew that they do quality work and I believe they also did one for the people across the street which is how we knew that it was a good product. And I've been very happy with my bath tub.

We were getting ready to sell our house and the tiles cracked. We had some leakage that was getting into the wall there. It was time to do something and I just keep my eye on it. We chose Bath Fitter because they would do the walls. I don't know if other comes to do that. Also, they have their own people working so I didn't go any further with some contractors.

I heard about Bath Fitter at a festival. We have had a mixture of both tubs and showers done. The first one was a year ago this coming August. The other two, within the last 3 months. We had them done because ours was 30 years old. The salesman was awesome. He was great. All of the installers were good. Thing 1 and thing 2 were great. Thing 3 wasn't as good, but he still did the job. He came back and did what he was supposed to do. They look great. They're exactly what I wanted. Bath Fitter did an excellent job! Above and beyond what I expected!

I made an appointment two weeks ago. Bath Fitter picked the day and time (1PM on May 23). On that day, I received a courtesy call at 8:15AM confirming the appointment. That was nice. So I took off to run errands until 1PM. However, when I returned at noon, I found two voicemails (the first at 9:30) canceling the appointment because of an emergency. I adjusted my time today, to include canceling a lunch date, for this appointment. This is definitely not a positive way to begin a business relationship. If a company can't keep the initial appointment, what's to be expected later on? I'm not impressed and won't do business with this company to avoid future aggravations. I may be picky, but I expect topnotch service from beginning to end when you're dealing in thousands of dollars. Sorry Bath Fitter, I gave you a chance and you blew it.

I was getting ready to paint and just decided to put in a new tub while we're getting ready to remodel probably like a month ago or so, so we did that. I thought it was good. Everything went well. We have one little experience where they had ordered the wrong tub, but other than that everything was good. I didn't have any problems.

About three to four weeks ago, we installed a tub and shower enclosure. We just saw Bath Fitter in commercials and stuff like that. My dad had got it done before he passed away, and he was happy that's why we decided to go with Bath Fitter. Actually, they were more expensive than everybody else, but we decided to go with them.

We decided to replace our bath tub because it was like 20 years old. My husband said he didn't have the time, he really didn't know what to expect and how to take the bathtub that we had out. Then we happened to be on a fair and Bath Fitter had a display set up. We talked to the guy and got his number. The man came out and just demonstrated it and showed us what we were going to get and how it worked. Then we went by to the showroom in Charlotte and looked at the bath we want. It was like set up. That's when we decided on it.

Our old shower stall was leaking and that was the sign that it is time to remodel. It was along the first week of April when I purchased the shower stall. My wife and I both dealt with the salesperson and he's a typical sales guy. He was fine other than the fact that he mismeasured and he ordered the wrong sides enclosure, which put our installation off about a week. But then it all got made right. Bath Fitter did order the right size. They did come back. They did install it and we're happy with the product.

We were in BJ's and Bath Fitter was there. They had a model there so it was what we saw and thought, 'Well, we'll try this' because we just had a shower, and we wanted a tub and shower in our master bath. Then the salesman that came to us was very knowledgeable. He gave us all the information we needed. We had the tub installed about a month ago, and the installer got it done in one day. It was a good experience. We didn't have any issues and it was beautiful, so no problems. It's the easiest thing I've done. It was wonderful.

Bath Fitter converted a tub to a shower about a year or nine months ago. I have heard about them on the TV and stuff. Without going for the contractor or redoing the whole thing, I thought it would be slightly cheaper to do the Bath Fitter. It was still expensive, but I guess just convenience.

My tub was old and I had to replace it. I was to either go with a new shower or a new tub. I wanted somebody that specializes in doing remodels for bathrooms and not just a carpenter of all trades. Since Bath Fitter came recommended by my sister-in-law, who had her bathroom done by Bath Fitter a few years ago, I decided to order a new tub from them sometime in February, around Valentine's day.

I had a little bit of a funny experience. I live in an older house and I had a cast iron tub (not one of the clawfooted ones but one of the flatter ones in a 1950/1940 house). So it has seen its better days, not to mention the wall and the tile above it. We went over different options, and that opened my mind up for Bath Fitter. I did three estimates with three different companies, basically the same thing. Lowe's is one of them. Home Depot is one of them. Then there was funny company and then Bath Fitter. Bath Fitter sits in $2,000 less than all these other companies. We're talking about Home Depot and Lowe's, and the product was much better. The salesperson was very knowledgeable, helpful and showed me different options from what I was thinking.

My mother and stepfather are living with me, and because of aging, they couldn't get their legs over the edge of the bath tub. We've been wanting to take the factory out of our bathroom and put something else in there, but we weren't having any luck with the stuff that was needed to do just that. One time, we just happen to be watching TV and the ad for Bath Fitter. We went to their webpage, went over everything, and sent them an email for consultation. We did that Friday or Saturday night, and by Monday night, we already had an appointment.

I've seen ads in the stores in the mall really for years and I decided they come up and I gave them a call to do it. The salesperson was very knowledgeable about the products and he did a good job and answered any questions I had. Then it was first class folks who came out about a month ago and installed the two showers, cleaned up, left, and they didn't have to come back. That's what I appreciated. I've already recommended Bath Fitter to anybody who needs that type of service. It's just very pleasant.

I had changed houses and I had bought another house and decided to remodel it after selling my previous house, and it needed upgrade. I heard about Bath Fitter when I went to the Southern Spring Show or whatever it is in North Carolina and I saw them down there. Then I decided to have a tub put in. I have not yet had time to use the tub mainly because I haven't been there to use it, but it looked excellent. The installation persons, Keith and John, were also excellent. It was a pleasure to work with the people and it looks like they did an excellent job.

We've been in the house for 35 years and we had a bathtub but decided to replace it. I had a good friend that had used Bath Fitter and he was satisfied that's why we chose them. We've also seen some ads in the paper. We went to Lutherville location and looked at the display and picked out what we wanted. The salesperson happened to live probably 6 or 8 miles from us. She was very good and so we decided we'd go that route. We made the deal, he came and measured. And the installer (a young man by the name of Brad) came and put in a walk in shower 3 or 4 weeks ago. It took approximately 3 days to do it and we were satisfied with the installation. Everything went according to schedule. The people we dealt with were very good and so far so good. It's a satisfactory experience.

A house in the neighborhood had a Bath Fitter sign behind us and then my wife had seen it on TV on the news, and there you go, then she called. We just decided we wanted to get a shower because at our age it's getting hard to get in and out of the tub, and then we'd redone the other bathroom with a tub. It's been a couple of months now since we had that done. As far as the installer, he was this young man who was very nice, did a very good job and so far we've been very well satisfied. It was pretty neat to see it getting done and we're very happy with it.

We bought a shower enclosure about three months ago. I had no problems with the installation person. I do have a problem though with the salesperson; he lied to me but I did not make an issue of it. It was supposed to be a seamless assembly and it's not seamless. They had to put a seam all away around the top and the sides. So it really was false advertisement, at least an hour application it was. They were supposed to be the best in the industry that's why we went with them. I'm very disappointed with the sales staff but very happy with the quality of the installation.

We've bought a house and it had a tub. We wanted to have a shower that we didn't have to step up in, so we contacted Bath Fitter. I had used them before. I had a grandaunt that had a house and bathroom that needed redoing and this time I didn't know anybody, and I know what I had heard was all good so we had them do it. The installers came a month ago, but I didn't actually get to see them; my husband was here when all that went on and it looked very good. It's quick and easy and nice work.

We knew some folks who had used Bath Fitter in the past and once the salesman came to us, we were very pleased with him and certainly were pleased with all of the work they did for us. They took out the tub and put in a shower the end of March this year. The installers cleaned up after themselves. We've had nothing to do. It's great. We love it.

We were out Christmas shopping in Hanes mall in Winston-Salem North Carolina. Bath Fitter had a tub sitting out there. We talked to the guy and he said, 'I tell you what, we'll call you in January.' Then they called and set up an appointment. The guy's name escaped me but he was very nice, very informative and I was pleased with the presentation and everything.

Terrible experience. I will not do business with this company! No one showed up for appointment and no one contacted us. Good luck.

We had a bathtub and shower replaced by Bath Fitters. The initial experience was good; however, they installed the wrong molding on the shower door 2 times over the past 2 months whereby the shower still leaks. We have tried several times to contact them to correct this problem with no response. During the second attempt to fix the problem, the installer told us that he mentioned to the salesperson that the molding was not the correct molding to use for our particular shower door. However, they installed it anyway.

We had a tub replaced with a shower about 2 months ago. Everything they did was superb. We're very satisfied with it.

Last January we had a tub put in and the whole bathroom done by Bath Fitter. They covered the ceramic tile that was on the walls and then they surrounded the tub all the way up to the ceiling and new sliding doors and everything. We'd been in our house almost 45 years and we wanted to have a new tub, because we had the ceramic tile with the caulking and I just didn't like the way it was looking anymore. We were pleased with the price and so we decided to go with them.

Beware - if it sounds too good to be true, it absolutely is not, good that is! In the past month, we had a reputable plumber and carpenter tear out Bath Fitter’s product that had leaked causing mildew and rot. We found there was no lip on the tub to prevent leaking down all areas of the tub insert. We found that in order to hold the side walls, a thin piece of plywood had been attached to the studs and then double-sided sticky tape was used to adhere the shower walls to this piece of plywood. Consequently, once the tape became damp, it no longer held anything so the walls became loose.

I heard about Bath Fitter when I went to a seminar in Greenville and I talked to them and they called me back. The salesperson talked to me about it and showed me all these stuff and told me what they were going to do. Then last night the man came and put the shower in in one day and he didn't take long to do it. He answered all of my questions and cleaned up properly when they were finished. Well, I enjoy my bath tub and there wasn't much of a problem.

I have done all the other upgrades in my house and I had already checked into doing different things in the bathroom, but they easily would have taken my bathroom out of commission for a while because I only have one bathroom. I looked into sealing the bathtub and they weren't able to do that because of how close the cabinet was to it. I had a pink tile on there. It was so like 1935. Then I went to a Pet Expo in February. There was a saleswoman there that was very helpful and offered me coupon so I started thinking about it. I had a bid on it before but I thought it was closer to Bath Fitter. I had both of them do a bid probably ten years ago but just because I got the coupons and saw the finished product, it was just time in my life to do it.

We went to a show and of the two we saw at that place, we like Bath Fitter better. We've been planning it for a while. We got a shower from them about 30 days ago. They salesperson and the installer were both good. The installation guy was especially good. Actually, he did a little bit different than we had planned on. The way he did was better than the original plan. It was a very good experience.

I'm old and it just made me nervous everytime I try to get in the tub and out. I couldn't sit in the tub anyway. I might as well do it so that when I get in the wheelchair whoever has to push me in there, that will be that large. So I had the shower put in. There's also a seat that I can fit in and one that I can stretch out and not even have to stand up when I get to that point. I really enjoy my bathroom. It was lovely.

I had two showers put in by Bath Fitter. The first bathroom that I had, my old tub had a crack in it and I've been patching it and it wouldn't hold so I decided it was time with that one. I had a stand up shower done probably last November. We liked that and we decided to do the second one this past week, which was done with a built-in seat because my wife's disabled.

I was having trouble getting in my bath tub because of arthritis. I needed to get rid of the tub and get me a shower, and then I saw Bath Fitter's ad in a magazine so I called them. We had a tub taken out and a shower put in with two grab bars and a seat a couple of months ago. The installation went well. The installers answered all my questions and did a good job.

We had a tub and one shower, and the other bathtub was fiber glass and they were just old and ugly - it's just time to do something. We were leaning towards getting it down with a tile. It's just gone to that process. We checked it out and it was less expensive with them but it'd be taking a lot longer to probably 7-8 days actual work for each one. That's what sort of steered us towards Bath Fitter.

Bath Fitter came and put in a shower with a seat in it 'cause I'm handicapped, and I've got glass doors to hold on to. I just got it and started using it last week. I like it very much. It's really nice. They made the bathroom look bigger. It's just what I needed for a long time. One man came 2 days and worked on it. He was real good and left it nice and clean when he got through, worked real hard getting it fixed up.

I had a very good experience with Bath Fitter. As far as the bathroom, we love it. We took everything out, new plumbing, new tub, new fixtures, new everything and the overhead. We are still pleased with it. We learned about them when we went to the showroom. We had had someone else out and then we were impressed with Bath Fitter's product. The people that we dealt within the office were very upront and very nice and very polite. The gentleman that installed the Bath Fitter, James, was right upront, did a wonderful job, tried to please us. Everything went well. I have recommended it to several people. Very good quality.

I had a very positive experience all around right from the salesman through to the installer and follow up service. I had a shower put in, just coming on to a month. I went to a home and patio show and there were a couple of outfits presenting what I wanted, then I chose Bath Fitter. They are trustworthy, efficient, and extremely professional.

I contracted Bath Fitter to remodel a tub. It has been in the house for 40 years and it was pink. I also got shelves. I decided to go with Bath Fitter because they were the best solution for what I did. I didn't want to change the tub. I want to use the same tub that was there and they supplied that. I had a friend that did the same thing earlier. So, they said it was good. I did it and I got $50 for volunteering my information. They were all very professional. The installers came and did their job. Everything was great and they were clean. I enjoyed their company. They did everything excellent.

We have a mobile home - an old one. My father, who just recently passed in December, had contracted Agent Orange so we had to remodel the bathroom for him to be able to get in and out. And the other bathroom was just getting too small for our household. The bathrooms have been there since we bought the house. My father had been working around and he had to shop around. One of the bathrooms was actually to be done through the VA, and Bath Fitter had the best pricing and the best estimate. They came within what we wanted because the VA would do one bathroom, but nobody would do the second bathroom. They were the first one to say they can do both bathrooms, where the charge for the VA for the one bathroom had to be good. Then Bath Fitter gave my father an excellent deal. He got two bathrooms done for less than $5000.

My tub shower was a little old so I decided to contact Bath Fitter to have a new shower installed. The process went fast. It was really easy to do. Ordering was easy and the guy that came to install it was very pleasant. He cleaned everything up. He answered the few questions we had. We had some cleaning questions - how to take care of it - he answered all those and gave us information about what cleaners and things to use. It's a very good experience. When it's time to do the other bathroom, we'll probably go to Bath Fitter again.

We were already having a lot of issues in our bathroom so we decided it was time to remodel. Trying to keep the tiles clean was difficult and there was a leak in between the grouting; the water was leaking to the basement. Last August, we purchased a tub overlay and two shelves from Bath Fitter. We couldn't afford a full-fledged remodel so we decided to go with something that will be easy to clean and help us remove the water from the leak.

My bathroom had a leak in the shower floor which was ceramic. After many attempts, people coming in trying to fix it, my husband said, 'Forget it, we're going with Bath Fitter because it's one piece and it should alleviate the ceramic tile leakage.' We just saw their ads in the area, made a call, and then got a quote. I had a portion of my bathroom remodelled less than a year ago, and then the rest of it in January. I got a new shower and also a grab bar. It was a really good experience all the way around. The installer was fabulous. He did a really good job.

I was extremely pleased with their work four years ago when I did the whole tub and shower stall, so I decided to purchase a new shower from Bath Fitter again just over a month ago. I also had a corner shelf put in for the soaps and body washes. The age of my current shower made me decide it was time to remodel. The sales team that came to my house was fantastic and the gentleman that came to install it was a complete professional. He answered any questions I had. They were very thorough and easy to work with. Fineliness to everything.

We've been thinking of remodeling for quite some time now. We noticed that a crack was starting on our original tub, which was put in when the house was built back in the 70's. It was also starting to form pits in a couple of places and our walls were also caving in. Apparently, there was water leakage behind it and there was no way of getting in to see what was wrong. Unfortunately, we didn't have a little cubby that leads to the plumbing like most people do. Then we saw Bath Fitter when we were out as a family at Sam's. There was a guy there who had a display up. We talked to him and asked how long it would take and how much it was going to cost. He told us he would come down, take some measurements and give us an estimate. I think what sold us to Bath Fitter were the seamless walls; you don't have to worry about water getting in because it has no seams. Also, the salesman that came to our house was fantastic. He held nothing back. He had the correct answers for any questions we had, and it was a pleasant experience. I give him a lot of credit. I know they do a lot of training.

I chose Bath Fitter because I thought it was a good way to remodel my old bathroom, which was not looking nice anymore, without having to spend $20,000 for a full remodel. About a year and a half ago, I purchased a shower from them along with a soap dispenser. It was a great experience. I ordered it and it was done in one day. I was very happy with it. I'd give it 100%. Excellent.

I got a Bath Fitter flyer in the mail and thought that they were interesting. They were guaranteeing me a tub that would last more than the years I lived in my home. My own tub had a crack in it since it's pretty old so I figured it needed to be replaced. Bath Fitter explained everything to me, and I thought they were a qualified place to get a good tub from. So about 4 or 5 months ago, just right after Christmas, I purchased a tub and shower combination from them. I didn't get any other finishing touches except the shelves that came built-in with it. The guy that came over to install it was very neat and did the work in the time I was told it would be done - in a day. He had a problem that concerned him a little but he figured it out. He was also telling me what he would do before doing it. It was an excellent experience, and it was good for me. I would recommend them to anybody.

We found that it would be less expensive than tile. And my mother-in-law had done Bath Fitter and she was very happy with it. So like a month ago, we had them install a corner shower and the corner shelves. It's something that we'd wanted to do for a long time and we were finally able to do it. And it looks great. They were very nice and answered all the questions we had. The installer was very nice and everything was very quick and easy, so we were very happy with that.

I filled out an online request to be contacted, which they did that evening. I gave the man all my information and scheduled an appointment for the next day. Wonderful! But then, he passed me onto someone else to confirm the appointment and that man insisted that my husband be present. Bath Fitter has lost me as a prospective customer. I will be making the choice of style and material. I will be paying the bill (cash). My husband does not have to be involved nor does he want to be. He is agreeable to whatever I select. For Pete's sake, I have purchased a car without my husband being involved. This is merely a tub liner. Bath Fitter better learn to respect women and learn to work with them. I'm boycotting Bath Fitter. Please join me.

We ordered a shower stall. The rep measured the old one several times before putting in the order. We were told 4-6 weeks before we would have it in. 8 weeks later, we received a call to schedule install. 4 weeks later, the new shower stall was installed. We had completely removed the old stall and the entire bathroom was renovated so the new stall had nothing in the room so that the work people could easily install. We used the new stall and looking at it, you didn't realize that the stall was much smaller than the old one. If you bent over, the door flew open.

Product is expensive, but I believe you get what you pay for. We have been using the shower for several months now. It's so easy to clean, no "soft" spots in the floor. The chrome fixtures are obviously quality. This has been a lifetime investment - so pleased.

We are really enjoying our walk-in shower. I only met two of the Bath Fitters' employees, the sales representative and the installer, and both were terrific. They were professional but personable. Everything was explained clearly, including what to expect. The installation went smoothly, even though we were replacing a very old bath tub, wall tile and drain problems. The installer took extreme care when transporting the material (upstairs) and wasted no time transforming the old outdated bathroom into a convenient and visually pleasing place. I would certainly recommend Bath Fitters. It was worth the cost!

We are very pleased with our experience with Bath Fitter. Our tub, shower and sink are beautiful and so easy to keep clean. The workers were very courteous and the work was done in a timely manner. The sales representative was very helpful and provided us with all the necessary information. The price was very affordable. We highly recommend this company.

It's been two or three months now since Bath Fitter installed a tub with a shower in it and the surround that goes on the wall, plus a corner shelf unit. My wife said our old bathroom was ugly, and it was. It was very stained no matter what we did (an atomic bomb when you got that thing). Anyway, it was time.

I submitted an online request to be contacted. Someone called twice but did not leave a message, so I phoned them back. After giving all of my information, I was transferred to someone else to confirm the appointment. In reality, it was another attempt to make certain my husband would be available for the appointment. Bath Fitter canceled the appointment when I said he would not be there. Too bad because it so happens I make 100% of the money and 100% of the financial decisions in the family. I don't need their special financing package and I was ready to get it done! It's clear they are only interested in the sale, not the customer. We wouldn't have a new HVAC unit, water heater, garage door, etc. if other companies treated me the same way!

I had a leak in the bathroom and it was just dripping and dripping and dripping, so I thought it's time to get a new one. I had a shower done downstairs in my second bathroom a couple of years back by Bath Fitter and they did a good job then, so I figured, well, I might as well get them again for my bath. I called and I received a callback and then had someone come here. This time (it was before Christmas, I know), I only had the tub and one shelf put in in the shower; and I had a bar, to hang on to when you get in the tub, and the ones for the soap and for the towels. The gentleman that was here was very nice. He's very prompt and he was very clean. He cleaned up after everything. He was a very polite man. He did very good work and everything. They were out of this world! It was very good.

We moved in this house this year. This house was built in 1960 and it still had the original bathtub. It was never really a shower, so we wanted to convert it to a bathtub/shower combo. Also, it was pink, which my husband hates. So we were thinking of either painting it, but then there was no wall - there was just wallpaper... Then we saw Bath Fitter's demonstration at the Iowa State Fair.

I had a new tub surround installed. It makes the bathroom look like new. Service installation was conducted in a very professional manner. It was in and out in less than one day.

So we signed up to have a salesperson come out and give us the old sales pitch; this was in August. He came out and gave us the dog and pony show which was fine. We found that we could replace our 1960s tub that when you used the shower, the tub faucet still poured out water. It was supposed to be a two-day process. On the first day, a plumber came and replaced the old faucets and any piping that needed to be replaced and put up the new wall board which went very well and was done in just a few hours.

When stuff get where you can't clean it, you need to do something about it and you do the best you can. We're both getting older and we both need something convenient. So, sometime in February, we had Bath Fitter put in two showers for us. We had considered Jacuzzi Walk-In (in a magazine), but then we decided to go with Bath Fitter because we've seen so many commercials on it locally, in our local television.

I have a huge Jacuzzi that I can't seem to get the jets cleaned properly, and I eventually got tired of messing with it. When I saw an advertisement from Bath Fitter, I decided to call them and was impressed with what they showed me in terms of their track record in fixing bathroom problems. I ended up ordering a tub from them about a month ago. Ordering was a fairly easy process, and I was able to pick the materials I wanted and needed. The installer that came to my house (I think his name was Jeffrey) was very nice. He was accommodating and answered any questions I had. He worked hard and made sure everything was done as I wanted. He also made sure that everything was clean before he left. I was very pleased and could not ask for more. Overall, it was a great experience, and I would definitely recommend them to a friend.

When we purchased our new home, one of the bathrooms that had a tub didn't have a shower, and the shower in the other bathroom was trash. It was obvious that we needed to remodel so we called Bath Fitter. About a month ago, we had our tub and shower re-done, and we also purchased a grab bar to be installed.

About 6 or 7 months ago, we saw Bath Fitter at a local mall and what they offered looked wonderful. The thought of a liner appealed to me since we didn't want to redo the entire bathroom. They were also offering a guarantee on the plumbing behind the wall. I believe it was a lifetime guarantee, which was a huge selling point for me. I talked to the sales guy on the spot and we scheduled something out. I ended up purchasing a tub, a shower and some shelves from them. We decided to remodel because our bathroom is already outdated. We initially had some work done on the shower so all the old tiles were busted open in order to get the fixtures out. There was no way we could have matched the old tiles so it seemed like a great option to fit everything with what Bath Fitter would do for us.

I called to make an appointment for a technician to come to my house to give me a price for a stall shower replacement. The call center person would not even make an appointment unless my husband was present! I explained that I was paying for the repairs and my husband was not needed. He replied that my husband was needed in case there was a question on financing inferring that I couldn't possibly understand financing! After asking for a supervisor, I was told the same thing! Outrageous! I told them it was discriminatory and insulting to think I couldn't handle this on my own, but they wouldn't budge. I would advise all the ladies out there to boycott Bath Fitters unless you have a husband who can handle it for you. They obviously think women can't handle repairs and will only deal with men.

I ordered a tub insert and tile surround, and we got the tile finish (Italian marble) from Bath Fitter. I had my bathroom remodeled back in 2009 because my tile wall was falling apart. When the guy from Bath Fitter came, they removed the tiles and found that the wall behind it was soaked and moldy. While waiting for them to get the parts that they needed, which was approximately a 3-week wait, I tried to dry the wet wall by putting a fan in front of it. I also placed some plastic sheets on the wall so that we wouldn't add any more water to it whenever we take a shower. I actually like the guy they sent over to do the installation. I had no problems interacting with them and they answered all my questions. I even asked the guy if I could watch him repair the walls since I couldn't imagine how they were going to fix it. I watched almost the entire day. They installed the Italian marble tiles I ordered and it was beautiful; it still looks like brand new today.

I am an old lady, and I need something to hang on to when I get out of the bath tub. So, I ordered a tub liner and a grab bar from Bath Fitter about a month ago. Ordering the service was fairly easy and I was able to pick out the materials I needed. I didn't think of calling any other company other than Bath Fitter since I hear about them all the time and even see them on magazines. The guy that came to install them came and did his work real good and real fast. He was out and gone in just a couple of hours. I would definitely recommend them to a friend because of the very good service and experience I received from them.

We had signed a contract with the expectation of 30-day install and 1-day convenience. Due to change in the contract, salesman needed new contract signed before install. We ended up having to wait over 3 months for installation. Finally, on the 3rd month, salesman decided to mail the new contract to be signed and within a week was able to get it installed but after 3 months of waiting and putting down 30% at signing.

I just hated my tub and didn't want to reach the entire bathroom so I just decided to remodel. I thought that was a good way to go. I got the shower and tub-like combo. I chose Bath Fitter because I have done research on other things and just felt it was the right way to go. I liked the feedback. I've looked at the Home Depot, and Bath Fitter just seemed like they had more options. My tub isn't previously painted. So I didn't want to go through that scenario again, because it obviously didn't hold up.

Thanks for charging me an extra $1,500. When they had a concern my bathroom floor should be replaced, I stated I would replace it before the tub is replaced. The salesman said his workmen would take care of it for an extra $1,500 including an upgrade of the tub. The salesman only meant under the tub but did not say it only included under the tub. Now, I have to spend $1,000 to replace the floor. The guy who will do the work says he could have done my whole bathroom for the amount they charged me for the tub if only the salesman would have let me replace the floor myself instead of upping the price.

We didn't really get any other estimates. I asked around, talked to some people, and I had several friends who had used them in the past, and they were very happy with them. So, I decided to go that route. We got the bathtub from Bath Fitter and had it installed back in October or November if I remember. The installer's work was very good. He cleaned up and I didn't have to do a thing. The sales person was very good and their office was excellent. Nothing actually stood out, but I have no complaints whatsoever. And I did it the second time. Tomorrow they're installing a shower. The first one was cosmetic and this one now has a crack on the floor of the shower installed so we had to change it. Great work. I am very satisfied more than any other.

I just happen to see Bath Fitter in an advertisement and called. They had a salesperson come out and explain things fresh, showed us what they had and so I decided to go with them. We got the shower. We had the old one painted about 5 years ago, and it was starting to chip and crack so we figured we put in something more permanent.

Our old shower had a problem with the drain and it has been there for 15 years so we decided to get a new one a month ago. We added an extra shelf and a bar, something to hold on to. There was no particular reason why we chose Bath Fitter; I came up over an ad on the internet. There aren't a whole lot of companies that specialize in items like that. So it was just a matter of finding one that was local instead of a contractor.

I purchased a tub from Bath Fitter. My experience was wonderful. I was actually very happy with everything, and the thing that impressed me the most was the professional manner of the installer and what a wonderful job he did on my home. Totally satisfied and extremely happy with everything.

About two months ago, we purchased a shower and a shelf from Bath Fitter. We needed to upgrade our bathroom and we were also experiencing some deterioration where some of the tiles wear. I liked their choices. I liked that they were close by to where we live. And I felt that their pricing was definitely within the budget that we had. On the day of the installation, we were very impressed with how quickly it was done. I also had a positive experience dealing with the salesman who came out to the house - and then we also were able to interact with him again in the showroom. He's very patient. He took his time giving us all of our options. It was a pleasant experience - excellent customer service, quality product, and definitely an efficient process from start to finish.

We just had it installed a short time ago. I had a shower put in. We bought the pole (or what did you call it?), some shelves and all that. We had that put in as well. This was all that we got. I mean it was just from the picture in the magazine. It had that shower part, and we had the seat part put in, but that was the whole idea in the picture.

What Bath Fitter did was they converted my garden tub to a 7-ft. shower less than a month ago. In the corner I had shelves put in, with the bottom shelf being so you could pick up a foot and shave your leg, and two grab bars. I thought it would be much safer for me to do this because of my age and it was too hard to get up on the step and get up over into the bathtub I had to take a shower; and I had press on in holds, but they don't really work very good; and I got a coupon in the mail that said, 'Oh, you're getting so much.'' I know people who have used them before and they were very happy, and it was at the time I guess I was thinking about doing it and I happened to get a coupon in the mail. So I thought why procrastinate, why not call them before I slide in my tub? So I called them and they came within a day.

Twenty-nine years of the same bathroom - it was time, it was beyond time. When we were doing ours, looking into it and whatnot, because of their commercials, we called them to see what they had to offer. And we liked what Bath Fitter had to offer. So last month we had a shower enclosure and a tub enclosure installed, plus seats, extra shelves and bath bars and grab bars. They were helpful. The installers were courteous and they weren't sloppy; they didn't leave a mess behind. It was a very professional job. My husband and I were really pleased, so pleased that we got one for my mother-in-law. Very, very satisfied.

The house was falling down. We had planned on selling it and going travelling and stuff, but we had a problem with the foundation. And the insurance wouldn't cover it... We had to start over again. We were able to get a home line of equity credit and basically just started over. We did a shower stall and had a seat put in about two months ago. It was finished within a day, like they said it would be. They did excellent work. The people that came out were extremely nice. We're so happy with the bathroom, we're like, ''Why didn't we do this 30 years ago?'' It was expensive, but it seems to be worth every penny.

Our bathroom was starting to look ugly. And I wanted a one-piece shroud; I didn't want 3 pieces. That's why I went with Bath Fitter - it was all one piece. They put in a shower shroud and a shower door and fixtures - it goes around the window. This was done August last year. It was fantastic. The salesman did a good job. And the two guys who were here, they knew what they were doing. They were clean. And I had trouble with it after they installed. It had a little leak and I called them about it. And they went back down in two days and fixed the leak. And around the shroud door, they got the leak fixed. They did a great job. We like it. We love it. It's easy to take care of.

We purchased a tub-shower combo from Bath Fitter less than six months ago. We've been in the house for 20 years and the whole bathroom area needed to be redone. The ordering process went well. We went to the store, saw what we wanted to get, and they came down and explained everything to us. They did the measurements, ordered all the materials that we needed. A month later, we had it installed. The installer did a very good job. He cleaned up after himself. They had to come back out once to re-caulk one area, and I didn't have any problems any time getting them out here in a timely manner. We just chose them out of the blue. That was it. We had a contractor do the rest of the bathroom, but they took care of the bath-shower issue. They did an excellent job. Great product.

I heard about Bath Fitter through advertising and word of mouth from other people. Everything was looking shabby so I decided to remodel. I had a tub and shower put in plus grab bars and some shelves 3 or more years ago. Everything was very nice. The sales people were friendly. The installers were friendly and extremely neat. It was a pleasant experience. I guess that's the best way and I feel like I got good results.

I have seen and heard of Bath Fitter's advertisement. I wanted to speak with them and have them come out and show us some of their products, and that's when we decided to go with them. I did two bathrooms - they installed a shower and shelves in both them and a seat in one of them. The first bathroom was done a year ago and the other one was two years ago. It's an older home and it just needed to be updated. Bath Fitter did a good work and that's why I had them come back a second time. The installers were very friendly. They were very nice young men. It was a good experience. There were no problems at all. They did some nice work and they came through with everything they had to do.

I purchased two showers and shelves from Bath Fitter about 3 years ago. We just returned from overseas and we're kinda gotten our place and doing everything. The reason why we went with Bath Fitter was because they were very easy to clean and maintain. My wife says she absolutely loves them, actually. I usually see them on TV or got an ad in the mail, one of the two. We were here when the installers were here. Everything was professional; everything was done on time. They made sure that nothing else got damaged and didn't track anything through the house and all that kinda good stuff. They also did the demolition of the old showers. It's a great product. Everything was very satisfactory. My experience is exactly as they advertised it; good and positive experience with a good and positive product.

My wife made an appointment for Bath Fitter to meet her at a condo she rents out in order to get an estimate on a tub. (The present one is cast iron and she wants it fitted with a covering because it's been painted and looks awful but replacement is not practical.) The day before the appointment, Bath Fitter called (my wife wasn't home) to say both of us needed to be there. I had other obligations and said I couldn't be there, and they said we couldn't get the estimate without both of us present. I explained that she is the one who makes all of the decisions about the rental property, but that didn't matter to them.

It was the original bathtub and I had this rust occurring and could never get it out. And I know when we go to resell the house, we would remodel anyway. From the get go, the salesman that came to give us a free estimate was exceptional and the guy that installed it was. However, after about a month after they installed it, the drain started filling up, like it was clogged up. I just thought it was time to get the hair out so I had somebody come out. There was a bunch of silicone stuff stuck in there. They pulled that out, showed me the correct way to do the drain and stuff like that. They gave me a paper on cleaning products to use and not use, and I like that. So, it went really well. When I had the trouble, I called Bath Fitter and they came out. And then the sales guy that came for the first visit came like it was in a couple of months and he asked how everything was and took pictures in the bathroom and such.

We didn't like what we had, so we decided we needed change. And with our age, we didn't want to do anything ourselves. We felt that Bath Fitter had put in all the fixtures in different houses now, so surely they know what they're doing. We purchased two new shower heads and shower stall bars from them. But we didn't need any tiling or flooring or anything like that. The order went fine. The plumber came out and installed them. He did a good job and that was it. It went without any hitches whatsoever.

We're getting ready to sell the house in about three or four or five years, but bathrooms are the one thing people want to have updated, looking good and it's so nice this way. So, we hired Bath Fitter to install a bathtub, and the wall is going around three sides and on up to the ceiling. We also added a grab bar and shelves for soap and stuff. It's sort of a complete unit and boy, it looks so much better. They're the only ones that do this type of thing. I did check on people who do home repair and stuff and that type and they say, 'It will cost you about $10,000 because we have to take out the entire old bathtub, rip it out and then we got to re-do the surfacing and then we got to go in and get a new one put in.' This comes in and this was for maybe I think $4,000 in all. Way less and much better and easier to do and it will last nicely. We didn't have to tear out anything.

I weigh 300 lbs and I couldn't lift up my leg over the tub anymore. I had a shoulder surgery replacement on November 3rd 2011. And there's no way that I could do the tub anymore and even the shower rather, because I had to reach way up to my shower head. I said forget it. It was a big health reason. So, I purchased the walk-in shower with the glass door from Bath Fitter, and you only have to step up maybe an inch. I had it done 3 years ago. I love it. The only thing I didn't like is I had to wait a long, long time for the correct seat to be attached to the wall. Because of my weight, they couldn't take any chances on a not wide enough seats. But they never told me that. Then I got a little upset at that because I had waited, waited, waited and wait. The shower was all done, but I couldn't use it because there was no seat. And that's fine. They finally got the seat in from I think Great Britain or something. And I'm like well, at least they found one. I've had many, many wonderful days knowing that I could take a shower and not go in the tub anymore.

My first experience with Bath Fitter and I could not be more impressed!

We had purchased a condo for a family member and there was an issue with the plumbing in the tub, and so that means we have to remove the tile. And a friend of mine had just had BathFitter put in for her family; she told me they were fabulous and clean but a little more expensive than some other people that did the same thing. When she said that, I called Bath Fitter and I had them come out and give me an estimate. It was between doing tile or doing that. And I like the idea that it was one day. So, I had them install a bathtub and a liner and one shelf. Actually, next week it will be a year.

I had been looking at this ugly tiled shower for about 23 years. I did everything I could around it and then hid it with a shower curtain, but it just wasn't going away. So, it was time. I decided I was going to treat myself after all these years to a shower that I would enjoy looking at. And that's what I did - I purchased a shower from Bath Fitter. I purchased the unit that looks like it's been tiled so it has a nice texture to it with the shower doors, the two shower doors and then I had a corner shelf and then a longer shelf on the other hand that's used for shampoos. I love it. I absolutely love it. They were the most professional organization that I have dealt with in a long time. The fellow who came here did an excellent job. He was neat and clean and just worked all day. It looks beautiful. He did a beautiful job. Everything is seamless and straight and it just looks great. I just had it done last February.

I've seen Bath Fitter's advertisements on television and I had a couple of friends in Arlington and Fremont who had had them and had put them in. I was impressed with the workmanship and the product itself and the price too, so I went with them. All I had there before was a big shower with two molded seats because about 15 years ago right after we sold our business, my husband had a massive stroke. We had to sell our house in Arlington because it wasn't handicap-accessible. We had this house over here we were building anyway, so we just put in a huge shower with two molded seats and everything where I could get in there and get him in there and give him a shower and take him out well. Then after, he passed away about four years ago. I didn't have a tub in the house because I can only spend so much money on building the home and that would have meant another bathroom and another plumbing. But this worked perfectly because Bath Fitter, they came and they just took the shower out and they could use the existing tile above it, and all the plumbing and everything was right there and put me in this beautiful tub shower and wall surround and everything. Oh, I just love it. I was so pleased and so amazed. I enjoy the tub, setting and soaking. It's awesome.

My bathroom was ugly, just ugly, so I decided to purchase a tub-shower and shelf from Bath Fitter six months ago. The guy was very friendly, and he didn't try to sell us anything that we really didn't need or want. And as far as the installation, he came in the morning and then he was done. I kept going in there, checking in and I was taking pictures. I chose Bath Fitter because of the convenience and because of the 'one day.' Awesome and worth it.

Bath Fitter redid my shower and placed some wainscoting on the wall for me. They replaced the valve and put a little thing in the corner for soaps and shampoos and things like that. I guess it's been 3 to 4 weeks now since I had it installed. We've been here 35 years; it was time to remodel. It's more of aesthetics than everything else. I talked to a few people who had used them and I've read some of their advertising and things like that - seeing what they did and reading about it, looking at at least two other jobs that they had done. And then a friend of ours, they got a place down the beach and he had Bath Fitter come in down there and do a little job for him; I had looked at that and kinda liked what they had done.

I'm selling a house because I'm the executor of an estate and my relative passed away last year, and I was fixing the house to get ready for a sale. It's actually not my house. I had Bath Fitter put in a tub and a shower there - it was all in one. There was a soap holder thing in the corner. Also, there was a shower curtain rod. It was probably in the fall when I had it done. The sales people were really nice. I could tell my sales person was really new, which was fine. I wasn't there during the installation. I had people there working that could let them in, so I don't know how that went. But it looks fantastic. It's amazing. I actually emailed the before pictures to my salesperson so she could use it on her Facebook page. There was tremendous transformation because it was just a disgusting mess in there. It was just awful. Now it's beautiful. Now it's brand new. It looks great. I have no complaints. The caulking looks fantastic. It looks like a brand new bathroom now. I mean, it was the most disgusting room in the house before. Now, it looks really wonderful.

All the tiles were cracking around the old tub, so we had Bath Fitter come here around the end of October to install a new tub and the surround; the ceiling was put in as well. The guy that came and actually did the 'presell' was fantastic. He was a hell of a nice guy. He came in and he was very obliging and told us everything we needed to know. And we picked what we wanted and that was it. Then, we made a day for him to come to put it in. It went along really good. It was a one-day install, which was fantastic. The guy that did it, you could tell that he did this work in the past. He had the tools to do it; he had the tools to fix the plumbing and the whole nine yards. That's one of the reasons why we went there in the first place. Clean, neat and tidy. Professional. Everything went really well.

Someone in our building had Bath Fitter and we looked at theirs and it's really nice. We couldn't stand our bathroom; we could never get it cleaned, so we thought it was about time to remodel. It says it's very easy, so we decided to get the tub and the shower from them and purchased soap racks and grab bars on top of that. It was like not a big deal. We didn't even compare prices and everything. If we should have, I don't know. So we didn't.

I bought a shower, tub, and the liner (I'm guessing maybe 2 or 3 years ago). This is a replacement over an existing one, which was of cheaper quality. It wasn't that good. I thought it needed remodeling. It needed to have something done. In addition, I bought a 4-shelf corner shelf from them. The reason I chose Bath Fitter was because somebody else we'd met recommended them to me and I can't remember who it was. It was either that or the fact that I felt they were reputable, for some reason. I just wouldn't go ahead and look up in the phonebook and say, 'Oh, I'm getting this guy.' I had to have a reason to have faith in them.

We had Bath Fitter redo the tub and walls about 18 years ago; the trim has yellowed out badly now, and they won't honor the 'lifetime' warranty because the franchise we bought it from went out of business. I'm not paying a trip charge of $79.95 for $6.00 worth of trim. Thanks for wasting my time, Bath Fitter. I'll make sure I tell all my clients not to bother to use you.

Just from the looks of our old tub and shower stuff, we decided to remodel. We just happened to be wandering within Walmart when my wife saw Bath Fitter, so that's why we went with them. We purchased a tub and shower and a couple of grab bars and some shelvings about a year ago. It was done quickly in one day like they said and other than that, it came out looking nice. Well done. We like the products. And the installers were great.

I saw Bath Fitter advertise on TV and I decided to give them a try. About a month ago they installed my tub, plus I had grab bars added. It was very timely. The person who put it in was nice and friendly, got the job done and did a good job. He also cleaned up after himself. It was a very good experience.

Up here, the house is over 50 years old. And the tiles fell down in the shower. So I figured I'm gonna see what to do here. (How much longer can you wait?) And then I said, 'Let me see what the television keeps on saying. Let me see what the Better Business Bureau has to say about this.' And they told me they'd put a very good report about the Bath Fitter. (One place that I called - I forgot about them right away, because I didn't like it at all.)

I am more than satisfied with the work that Bath Fitter has done. They did a fine job. The cost is more than I expected, but I think I got what I paid for. And I don't mind the cost if I get what I pay for. They cleaned up afterwards. I can't find any problem.

We purchased a shower from Bath Fitter. I happen to be a designer and I think they're fabulous. The thing came out looking stunning and I did it in my mother's 91's apartment. We didn't want to spend all the time taking all that tile out. I wanted it to look fresh and clean, but it also looks stunning. They did an amazing job. So, I am very happy. The people that came, the product and everything - it's fabulous. I think they were just darling. As a matter of fact, we did a second bathroom with them in my mother's apartment. It really looks great. It's a fabulous product. I never would've believed it. I had a great experience. I would say anything good for Bath Fitter.

Our bathroom was just disgusting; if my husband showers, it was just awful, so we decided to put some good in. We had Bath Fitter put in a shower with doors last month. The work was actually 4 hours. I have nothing to say but good things. We're super happy with the way the sale went. We're happy about the installation and the clean up. It was flawless. It was a very good experience.

I kept falling in my bathtub and I had to have a shower to stand up in, so I decided to remodel. I've seen Bath Fitter in an advertisement. I thought it was really expensive for me, but they were helpful when I ordered it and tried to work with me. They installed my shower three weeks ago. I was in the hospital when they came in and fitted it. Our neighbor was here when they came. They did everything to specification. They are just great.