Bath Fitter

I first saw Bath Fitter from an ad on television, and then I talked to an individual that was in the finance association that I belong to that they did work for him. After talking to him, I decided to have somebody come out and talk to us about redoing my mother's bathroom and make it easier for her to get in the shower and hoping it would be best that they didn't have a walk-in bathtub, that we figured with her chair, she'd be okay with the route that we took. And the fact that the corners weren't gonna be caulked and everything was gonna be seamless, we thought it'd be a better way to go.

I had three things done by Bath Fitter. Two in Hoboken, one in DC. Bath Fitter had the molds for this one very unusual bathtub, so I went with it. And it’s made all the difference in the world. My experience with their reps went very well. The ones that I dealt with in Hoboken and in DC were wonderful men and very helpful, too. The installation team was very good as well. I’m 100% pleased. I would use them again. I’ve recommended them to people and I couldn’t be happier.

I liked Bath Fitter's warranty. I bought a tub and shower, and the quality is good. Everything was all good as long as you were purchasing. But after the purchase, they seemed cold. I had a concern and never received an answer. It was about he way the spigot was situated. Instead of straight up, it was to the side. But when I saw the commercial, I noticed that that’s the way it’s supposed to be. I got my answer from the TV commercial. But the installation was perfect. The guy was very nice.

We had the shower installed years ago by Bath Fitter and we decided this year to have a glass door put on. They've been excellent when we had the actual shower installed. It was always kind of a spring to the shower floor in our original shower, and normally, they just do it right over top of the existing shower. But when the technician came out and he felt that spring like we did, he recommended taking that out completely and having a whole new one. They also gave us an idea. I have two bars installed and I have a seat. The built-in seat would've taken up a lot of room in the shower. Because the shower was small and I said it looked like the seat was gonna be big, he said they could always put one that they bolt against the wall that we can fold up. It was same price either way. That really opens up the shower and I just put it down when I'm in the shower.

Every person I dealt with at Bath Fitter Utah was exceptional. I scheduled the consultation with Shelby (sp?) and she was very helpful. Tyson came to our house and spent over two hours talking to us, gave me the answers to all my questions, educated us on the shower install process and was even willing to breakdown the total estimate so I could see how he came up with the final number. I never felt like he was a salesman, but rather a friend. They were about three months out on installation but then were able to move the install up about three weeks. I wish we would have gotten a new shower 10 years ago (I noticed water under the base coming up through the drain about mid April).

We’re very satisfied overall with the services that we received from Bath Fitter from start to finish - with the salesman, the installer and everything afterwards. They came and gave an estimate. They were reasonable and we liked the product. Their salesperson was professional and he did a good job. We had a good experience with Bath Fitter and I would recommend them to a friend.

Somebody recommended Bath Fitter to me. In May, I purchased their shower and I am enjoying it very much. The salesman was very good and knowledgeable. The installers were very good too.

We had a walk in shower installed to replace an old tub shower. The workman showed up on time and began working right away. He even had to repair something that had gone wrong with the drain pipe into the building. He wouldn't have had to do that, but it guaranteed the finished job would be correct. Overall, they did a great job.

WOW! I love my finished tub surround! From my consultant Jerry ** to my installer John ** thank you so much for your professionalism and great work! John was able to install it in half a day and it looks beautiful! He was so professional and efficient! I can't wait to be able to use my second bathroom again. I would recommend Bath Fitter to anyone!

We were familiar with Bath Fitter from my mother-in-law and saw some of the job that they did with her and so, we were thinking about going with them. We were a little surprised when we had a three-and-a-half-hour meeting when the sales rep came. He was long-winded but he did good. I bought a bathtub and we didn’t have any issue with anything that the installation team did. We had some stuff in the bathroom and some counters that he put in a box, and he kinda left that but he cleaned up everything else. We have an older bathroom and we didn't remodel the whole thing but we were thinking about eventually doing the floor. They said that we could call them up if we had the floor done, and they would reseal around the tub after the floor had been put in. I have used the tub only once but the rest of my family uses it more and I like it better than what we had, because we had a cracked tub that wasn't good.

We were ready to do something in our bath and Bath Fitter was the first we called. I liked what I saw in the commercials and I read reviews. I had a good feeling about them, so we went with them. We got a new bathtub, surround, the shower head, and the Moen fixtures. We had a great experience with Bath Fitter. Their sales representative was very informative, not pushy, and answered all of our questions. I had a bunch of them. Then once we had the work done, it was very accurate with everything he said. So, we were very comfortable with him and he was very pleasant to work with.

During a very difficult financial time (toxic mold destroyed our home - had to go through remediation, getting rid of most of our belongings, renovating the entire house, etc...) we were at the mercy of contractors to quickly renovate our home, including the bathroom. Unfortunately, given our situation we did not have time to shop around and wait on numerous quotes and estimates. Because it was during a busy season as well, most contractors were not able to start for a few months, so we had to piece together different companies and contractors to do smaller jobs.

We had water trapped between the old tub and the new Bath Fitter tub. This is the second time this has happened in about 10 years. The first time, I called Bath Fitter and had a service technician come out the same day. He repaired the problem within 1 hour. The problem came back again. I called Bath Fitter again and had to make an appointment with a manager to come out and look at the problem before they would send out a repairman. This appointment took over a week.

I know the name Bath Fitter because it’s popular, and then I came to find out the people that live underneath me got Bath Fitter and they had it confirmed, that it worked out really well for them. So, I just went with it. They had a shower done. It was like fiberglass, so they had to remove the whole thing. It was just a plain wall and the lowest model we could possibly get.

Bath Fitter did our second bathroom. Their rep came out and he was topnotch. He explained everything to us. There were outstanding things. They can get it done in one day, and it's guaranteed for life, and it's transferable if we sell the house. So far, we're very satisfied. We converted one bathtub to a shower and put handrails in because my husband was having hip surgery. We redid the bathtub in the hall bathroom and put bars in there because my daughter needs bars. And it just works out perfectly. The guy that installed was very good.

I had to get a few quotes because VA paid for most of my project due to my disability. I chose Bath Fitter because they had better material. They were very professional and very clean. We were really satisfied with the end product. The shower is very nice and very maintenance-free.

The sales rep was attentive, and responded to emails and questions. The installation team came on time, and they did a good job. They were considerate when we have questions. I'd recommend Bath Fitter.

We had the overlay of the tub from the walls, all the way up to the ceiling done by Bath Fitter. They removed all the tile that was put in back in the 70s, put in a new shower head and some type of valve that controls hot and cold water so when the toilet flushes, it won’t send a rush of cold water to the faucet. The person that did the installation was great. He was in-and-out in a matter of hours. Then the representative came by and went over the general aspect of the contract. We signed it, gave them a certified check for the deposit, and it was done. They did this about a month ago and the timeframe that it took the job was absolutely great. Plus, they said it was a certified lifetime warranty. They kept telling me that I could call them if I'd have issues and they would come back out. And I've had no issues, so far.

""At the risk of having rated all the above as ""Perfect," I am thoroughly sincere and serious. When approaching what could be an upsetting remodeling, this experience with Bath Fitter was user-friendly and unintimidating throughout. High quality product, flawless, professional installation. Very positive beginning to end."" - Kenneth **

We went to the home show in Manitowoc and talked to someone. I liked that the Bath Fitter walk-in shower was a one-piece unit that was gonna be going in. I also liked their warranty afterwards which goes to the next person who buys the house. Also, they were gonna come back and do the work for us if something goes wrong. The sales rep was very nice, knowledgeable and very easy to talk to. He showed us what was going on and what we should expect. I was very happy with him. We purchased the walk-in shower and I was very happy with their time frame. They called us back within a week and then we only had to wait two to three weeks out before they came and installed it. Ralph came to install it and the plumber came in and cleaned everything up and finished the work. Everything was done and we're very happy with them.

We had every intention of using you all assuming the product would work well with our bathroom at our rental property. Unfortunately you scheduled us twice, cancelled the first time, said we would be your priority for the 2nd appt and didn't even show the 2nd time. We did receive a call 30 minutes later than the appointment asking to reschedule AGAIN... Very disappointing after you were a recommendation from a friend.

We had our shower installed at the end of April. All went well and the salesperson was great. The person who installed the shower did some damage to the other side of the wall, the screws came through, which damaged the drywall as well as the paint in several places. We reported this problem right away, but no action has been taken despite several calls. They said they would deal with it, but nothing has happened so far. We got this work done with Bath Fitter because we didn’t want to deal with the hassle, but now it has become just that. Very unfortunate. The product is good; just hope nothing goes wrong during the install because the after sales is terrible.

I left a dissatisfied review several months ago and pretty much forgot about it. A representative left me a voicemail so I returned his call. He stated that he wanted me to be happy and took the time to discuss everything and offered to send someone to my house to fix the problem. The work was fixed quickly and I couldn't be happier. A big thanks to Jim and his employee. Very courteous and professional.

I liked Bath Fitter's product and price point. They did a shower with sliding glass doors and everything was great.

Bath Fitter has seamless walls where you didn’t have to have caulking at the corners and it was done usually in one day. I liked that. I checked other ones and there were a lot of other them out there. But all the ones I saw had the three-piece wall units. It looks nice at first but I didn’t wanna have caulking going down the corners. I did a whole tub replacement with Bath Fitter. Everything was excellent. The only thing was when the guy came out to measure for the second time, I left a message for him to call and give me 30 minutes. But he said he was already here and he didn’t mind waiting. I wasn’t there when he did the measurements but my wife was. She said he did an excellent job and was very nice.

Had our shower installed 4 months ago. There was a leak under the shower door so we called the Chattanooga office, a repairman came out and was there about ten minutes. He put some caulk on his finger and touched it up. The leak continued so we called again. The original installer came and worked on it for a while and fixed the leak. A month later another leak under the shower door (different place). We called and got another appointment 2 weeks out. That appointment was canceled by the office because they were "covered up".

We went to a home show in Watertown, South Dakota. Bath Fitter looked like they had a good product. They could do the work in a short period of time and the price seemed to be effective. I had them do the shower with the enclosure. This was in March or April. Their salespeople were thorough. The installers went above and beyond. They couldn't even get home the day they finished the work. We had an extreme blizzard and the interstates were shut down along with all the roads going back to their hometown in Tea, South Dakota. The installers worked under duress and they did an awesome job. The product looks to be very durable and long-lasting.

I’ve hired their Northbrook IL branch to replace my bathtub sliding door and bath fixtures. This was February 2019. I made a deposit of $1000 for a $5000 project that I hope to be done when my husband with dementia was staying at my condo. My intent to remodel the bathroom is for his safety. I live in Chicago and our owners association is requiring their plumber to get a permit. They claimed it takes forever to get the city permit. I have guests in June 28-30. I called their office every week to follow up, unfortunately there is no progress. I’m so frustrated and would like to demand a refund or to expedite the order. Can anyone help me with this problem? My patience is running out. I’m so dissatisfied with this delay. They should have known about this permit problem long before selling me their product. Antonette

We were at a home showdown at the Hy-Vee Hall and we figured we’d see how much it costs to get our bathroom redone ‘cause we had a burgundy tub with yellow surrounding walls. It was the original from 1950 and it was pretty hideous. So we figured we’d give Bath Fitter a shot. The customer service has been great. The older rep was a funny and nice guy and he reminded me of an old grandpa that likes to talk and have a good time. There were two installers who came out. One was in training and the other one did the install. They were really nice and professional. They got it clean and cleaned up their mess. They always said, "Yes, sir" and "No, sir" when I asked some questions.

My tub needed to be upgraded and Bath Fitter had some good promotions at the time that we checked into it. We got a walk-in shower from them and they also put in the shower doors. They did an awesome job. The installer was very nice and respectful. Also, the sales rep was very helpful when I was having a difficult time trying to get the inspectors out here. I missed the inspectors one day and they wouldn't talk to me. I left a voicemail with the Bath Fitter rep and he got right on it. Within 10 minutes, the inspectors were calling me back, rescheduling the inspection. All in all, the Bath Fitter walk-in shower is of very good quality and we're very pleased with it so far. I would recommend them.