Bath Fitter Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Bath Fitter
Bath Fitter customers often praise fast installation and professional technicians. The company specializes in custom acrylic bathtubs, shower enclosures and tub-to-shower conversions, offering a demolition-free bathroom remodeling solution for homeowners and commercial clients. Its factory-trained and certified installation technicians install the new tub shell and wall directly over an existing tub or shower. Bath Fitter’s products come with a lifetime warranty.
- Free consultations
- Customizable designs
- Quick installations
- Lifetime warranty
- A little pricey
- No plumbing work included
Bath Fitter Reviews
Filter by Rating
- (4,049)
- (410)
- (1)
- (163)
- (418)
Popular Mentions
- 4,909,345 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,909,345 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 18, 2026
Initially I was satisfied with my new shower though pricey it was. From day one the shower door did not close correctly. I called service but they told me it would get better after a while. It never did. Over time the water seal at the bottom of the shower door tore away. And the door was finally easy to close but water was leaking through the door. I called service and they came to replace the door seal. Door became hard to close again. The water seal has once again torn away. I’ve been calling and writing and I’m being totally ignored by Bath Fitter.
Hello Paul,
Thank you very much for your patience while we continue working toward a resolution. I truly appreciate you taking the time to share your experience.I understand that you were initially pleased with your new shower, and I appreciate you outlining the concerns you’ve experienced with the door and seal over time. Your feedback is important, as it helps us ensure we are addressing everything appropriately.
Please rest assured that we are reviewing your concerns carefully and are committed to ensuring the necessary steps are taken to resolve the matter properly.
Thank you again for your understanding and patience as we work through this with you.
Kind regards,The Bath Fitter Team
Reviewed May 8, 2026
I had my ugly bathtub/shower turned into a five star hotel. My installer Faton went well beyond the extra mile to make sure I was completely satisfied with his workmanship. Everything worked properly and no leaks. Looks fantastic!!!!
Mike **
Hi Mike,
Thank you for sharing your experience and the glowing review! We're delighted to hear that Faton's exceptional workmanship transformed your bathtub/shower into the luxurious space you envisioned. It's fantastic to know everything is working perfectly and that you're thrilled with the results. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to have been part of your home's makeover.
Enjoy your newly transformed space!
Warm regards,The Bath Fitter Team
Reviewed April 29, 2026
Logan removed my old tub and replaced it with a custom built shower. He was very careful with every thing he did. It is so beautiful and very neat. He granted me with all I asked for. Let’s all stand and applaud Logan. I am so happy.
Hi Bonnie,
Thank you so much for the wonderful feedback! We’re thrilled to hear how happy you are with your new shower. Logan takes great pride in his work, and your kind words truly mean a lot. We’ll be sure to share your praise with him — he’ll appreciate it just as much as we do.
We hope you enjoy your refreshed space for years to come!
Warm RegardsThe Bath Fitter Team
Reviewed April 26, 2026
We signed our agreement for a bath to shower conversion back in November 2025. After an appropriate amount of time, the installation was scheduled. The installer came at the appointed time, introduced himself and began work. Removed the old tub/shower combination and cleaned up the demolition mess. He let us know he would be back the next morning for installation. Again, he arrived at the appointed time, which we appreciated. He went about his business and then we heard a circular saw cutting some wood. When I went to inspect what the issue was, I saw he was cutting one of our floor joists to allow for plumbing. When I asked about it he told me that the drain hole in the base was at one end and he needed to cut the joist to accommodate for it. THIS IS NOT WHAT WE ORDERED! We specifically ordered a base with a center drain hole.
I stopped the work and called the salesperson who took the measurements and our deposit and asked him why the discrepancy. He told me that it's what most people wanted so he just ordered it that way. Again, the work was not going to start up until the correct base that we wanted was installed. It would take 3-5 days to arrive from Tennessee. When it finally did come, the installer came back to finish the job. He did and the result was terrible. I first noticed the extreme over application of caulking around the outer edges. It was more than 3/8 - 1/2" thick and applied very sloppily. Also, the base, where it met the floor, was buckled at one end as if it were too big for the space., The shower head was loose and poorly installed.
I am a firm believer in letting someone do the job they are hired to do then hoping for a pleasant outcome. My error. It was poorly installed, and not something I would be proud to show visitors. I contacted the local Bath Fitter franchisee and asked a supervisor come out to view the project. He did and agreed it was not up to their standards. He would arrange for someone to come and correct the issues. They insisted on sending the same installer, who did come out, took care of the bulging base, removed much of the caulking, but added more! Again, sloppy work. I was told by the installer that it was the best he could do. He packed up and left. When making the appointment for him to come back, I specifically asked the woman who answered the phone, as to who needed to be satisfied with the work. I was told it would be us, the consumers. Obviously, I would not be writing this review if we were pleased with the job.
The worst part? Nobody, not anyone at any time, has contacted us to ask how we like our new shower. We do not, and I have to look at it every day. I would appreciate at least a phone call showing some concern and how they intend to correct the issues. Perhaps the entire job needs to be redone by a different installer, at the company's expense, or a complete refund of the money we spent for a job we are very unhappy with. Contact information is available on request.
We're truly sorry for the challenges you've faced. Ensuring our customers' satisfaction is our top priority, and we recognize we didn't deliver on this occasion. Rest assured, your frustration is completely valid, and we'll urgently engage with the local franchise to escalate and find a resolution. We appreciate your patience as we aim to improve your experience.
Thank you for bringing this to our attention.
Warm Regards,The Bath Fitter Team
Reviewed April 25, 2026
We recently had our bathroom shower installed by Bath Fitters. They were great to work with. Our project was done ahead of the projected timeline. The gentleman that did our installation did a wonderful job. We are very happy with our new shower.
Hi Karen,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that the installation of your new bathroom shower went smoothly and was completed ahead of schedule. Your kind words about the quality of the installation are greatly appreciated, and we're delighted that you're happy with the service you received. If you have any future projects in mind or need assistance, please don’t hesitate to reach out. We’re here to help and ensure you have a consistently outstanding experience. Enjoy your new shower!
Warm regards,The Bath Fitter Team
Reviewed April 22, 2026
Technician D. ** arrived on time and proceeded to access the issue of a plumbing leak in my basement ceiling underneath the tub. He explained what needed to be done and fixed the problem and cleaned up. He was very nice and respectful, and I certainly appreciate his courteous and polite manner.
Hello,
Hi Christina,
Thank you for sharing your experience! We're thrilled to hear that the technician exceeded your expectations with his punctuality, professionalism, and thorough repair work. It’s gratifying to know he took great care not only to solve the plumbing issue but also to clean up afterward, ensuring a seamless service experience for you.
Your kind words about his courteous and respectful demeanor mean a lot to us, and they motivate our team to consistently provide top-notch service.
If you have any other projects in the future or need further assistance, we'd be happy to help. Thank you once again for choosing our services.
Warm regards,The Bath Fitter Team
Reviewed April 21, 2026
Mason was a gentleman and did a very thorough job. Was very neat and left nothing behind. We could not be happier with the outcome. Thank you, Mason for a job well done.
Hello Marianne,
Thank you so much for taking the time to share your experience and kind words. We’re truly happy to hear that Mason provided exceptional service and that you’re pleased with the final result. It’s always rewarding to know that his attention to detail and care for a clean, well‑done job made a positive impact on your project.
If there’s anything else you need or if you’d like to share additional feedback, please don’t hesitate to reach out. We’re always here to help and to make sure you continue to have a great experience.
Enjoy your refreshed space!
Warm regards,The Bath Fitter Team
Reviewed April 19, 2026
The installer did a very good job from what I could see. My issue is with the product itself. When signing the contract I said didn't like the shower head, the shower door towel bar and the shelving. The towel bar is ok. I bought my own shower head. The shelving are 2 components - one for each corner of the shower. There is no choice in the height of the shelves. I now have 5 bottles of shampoo, conditioner and body wash that are too tall for the shelves which are not meant to hold more than one bottle (if the height fits). Limited choices for wall, door, shower head. I am now trying to find shelving or a caddy that will work for a sloped ceiling. I am not happy and this is $13K. Wonderful.
Thank you for taking the time to share your feedback. We appreciate your comments regarding the installation and understand your concerns about the product options and functionality.
Your feedback has been shared internally, and we are currently working with the appropriate team to review the details and determine how we can best support a resolution. Someone will be in touch once we have more information to share.
Thank you again for bringing this to our attention.
Warm RegardsThe Bath Fitter Team
Reviewed April 15, 2026
Their sales rep Erick was great and the installer, Tony was courteous, respectful of our home, clean and did a job well done. Very happy with the product and the “crew”!
Hi,
Thank you for taking the time to share your positive experience with us. We’re delighted to hear that both Erick and Tony played a key role in making your project a success. Your kind words about Tony’s professionalism, courtesy, and attention to detail are especially appreciated, as we take great pride in the quality of both our workmanship and customer care.
Knowing that you are satisfied with your new installation and the support provided by our team truly means a great deal to us.
If there is anything further we can assist you with in the future, please don’t hesitate to reach out. We’re always here to help.
Enjoy your refreshed space!
Warm Regards,The Bath Fitter Team
Reviewed April 8, 2026
Signed contract February 16th. Scheduled measure for 1st week of March. Installer had emergency needed to reschedule. They couldn’t fit us in to schedule for over a week. Finally scheduled to install 4/9. Installer had an emergency and needs to reschedule. Pushed us out a week again. Apparently there is only one installer and once you sign you are not important.
Hi Stacey,
Thank you for bringing this to our attention. We’re sorry for the inconvenience the rescheduling has caused and understand the impact this has had on your schedule. We’re working with the appropriate team to address this and appreciate your patience as we work towards a resolution.
Warm RegardsThe Bath Fitter Team
Reviewed April 8, 2026
Any basic tile guy will outperform what they provide for a fraction of the cost. Workers took no pride in what they were doing. Terrible caulking, walls not sticking to glue strips behind the vinyl. Originally was told one piece to the ceiling. Then they said they can't do that and put a transition strip that looks awful in between the two piece that don't line up vertically or horizontally. The handle for the shower was not fastened in any way. Literally just the plumbing holding it in place. Signed in January and still not completed as of writing April 7. Stay away.
HI Kyle,
Thank you for sharing your feedback. We are reaching out to the local office to help move this toward a resolution and ensure your concerns are addressed.
We appreciate your patience and understanding as we work to get this resolved.
Warm RegardsThe Bath Fitter Team
Reviewed March 27, 2026
I hired Bath Fitter to replace our tub with a professional nice looking shower. I didn't buy their shower door because I got it elsewhere and saved $900. When the door installer came to install the door they showed me that the left edge of the shower surround was over an inch out of plumb. So when they installed the door (with a laser level) the top edge of the door was over the edging.
Bath Fitter came out and said "Oh, it looks worse in person" than the photo I had sent them. They wanted me to remove the door because it wasn't theirs. So they could move their edging over which would leave a gap with their edging and the beadboard and the floor trim. Then I would have to reinstall the door. I would then have to fill that gap with a new beadboard and floor trim. I hired them so I wouldn't have to be involved and thought I would receive a professional job. Not So! I also realized later they had gone into my shed without asking and used my extension cords. They should have asked and I wouldn't have cared, but when someone goes into there and uses my stuff without asking, that to me is also very unprofessional. If you want a professional job done, don't hire the Bradenton, Fl. Bath Fitter.
Thank you for sharing your experience with us. We’re very sorry to hear that your installation did not fully meet your expectations. This is not the level of service or professionalism we strive to deliver, and we truly appreciate you taking the time to bring this to our attention.
Please accept our sincere apologies for any inconvenience caused. Your feedback is important to us, and it will be used to help improve our customer experience moving forward.
Warm Regards,The Bath Fitter Team
Reviewed March 20, 2026
Quoted $11,000 for a walk in shower not including doors. Gave deposit and decided to go with a different contractor within the 3 day time frame of cancellation. Not a great experience trying to get ahold of the company for a return. Long waiting time on phone calls and customer service wasn't the greatest. I'm still waiting for my deposit a week later. Wasn't aware I was going to receive a check back as no one from customer service explained that to me until the third time calling. I think they are way overpriced for the materials they use and not the greatest experience with this company.
Hi Gena, we apologize for the challenges you experienced. We understand the importance of timely communication and apologize for any inconvenience caused. Please be assured that our team is actively working to resolve this matter as quickly as possible. With respect to pricing, we remain committed to transparency and fairness in all interactions.
Your feedback is invaluable in helping us improve our service. Thank you for your patience.
Warm regards,The Bath Fitter Team
Reviewed March 19, 2026
We used Bath Fitter to install a walkin shower for my husband who is a vet. The install took two days. The installers were great and very professional. The customer service at bathfitter however, absolutely sucks. I have been trying to get a itemized statement with the date that the work was completed for a while now.
Hi Renee,
Thank you for sharing your experience with us. We're pleased to hear that the installation went smoothly and that you were impressed by our professional installers. We understand the importance of having a detailed statement and apologize for the inconvenience you've faced in securing one.
We'd like to ensure you receive the assistance you need and are committed to making this right. We have reached out to the local team directly, and we'll prioritize resolving your concerns as swiftly as possible.
Thank you for your patience and understanding.
Warm regards,The Bath Fitter Team
Reviewed March 18, 2026
Christy the salesperson was kind and warm and knowledgeable and wonderful. We met with five other vendors and felt most confident with her and the company. The installer, Dustin B was fantastic. He was kind and communicative and quick and clean and accommodating and patient with questions and decisions making processes. The only thing that could have gone differently is that we chose a 3 inch lip and were using a shower curtain. The tile is older tile and when Dustin went to install it their 3 inch lip became a 1.5 inch lip because of the depth of the tile. My mom whose house this was going in was concerned about whether water would get out of the shower more so because of the more shallow depth and we might have gone with a higher lip if we had known that it would have been 1.5 inches rather than 3. Dustin B made a great suggestion for a rubber lip that can be installed if it is a problem as well. Overall a very positive experience though.
Thank you for taking the time to share such a thoughtful and positive review. We’re delighted to hear about your excellent experience with our team. It’s wonderful to know you felt confident choosing us after meeting with several vendors, and we truly appreciate your trust.
Your kind words about the team’s professionalism, warmth, and personalized approach mean a great deal to us. We’re thrilled to know the experience was reassuring for your family and reflected the level of care we strive to deliver.
Thank you again for sharing your feedback. If you ever need anything further, we’re always here to help.
We hope your Mother enjoys her new space for years to come!
Warm regards,The Bath Fitter Team
Reviewed March 17, 2026
Had our bathtub replaced today. Joe (St Louis) is the one who installed it. Matt was the one who talked to us. And for the life of me, I can't remember the Plumber's name, all 3 were respectful, courteous and very knowledgeable of the product. We liked them so much that they are coming in a couple of weeks to do our shower stall.
Thank you for sharing your wonderful experience with us! We're delighted to hear that Joe, Matt, and the plumber impressed you with their respectfulness, courtesy, and expertise during your bathtub installation. It's fantastic to know you're choosing us again for your shower stall project. Please feel free to reach out if there's anything else we can do to enhance your experience further.
Warm regards,The Bath Fitter Team
Reviewed March 17, 2026
I ordered my bathroom renovation back in an October. Still waiting on installation. No call from representative. I was so excited. Now I think I have to find an attorney. This has not been pleasant at all. VERY disappointing.
Hi Cheryl, thank you for your feedback. Our team is currently reviewing your file and will be reaching out shortly with an update on your installation timeline.
We appreciate your patience and look forward to resolving this for you.
Warm regards,The Bath Fitter Team
Updated review: March 11, 2026
We were able to shut the faucet off and Bathfitters’s contacted me Monday, came out and fixed. Very professional. Thank you.
Original Review: March 7, 2026
At first I loved my Bath Fitter remodels - for a single mother I thought, worth the price, professional and hassle free. However … for the SECOND time we’ve had an emergency where our faucet stripped (never had a similar issue). Water blasting with no way to shut it off until Bathfitters can come out and fix it next week. Additionally when I called was asked if I had a contract. This concerned me since I understood they had a lifetime warranty.
Thank you for reaching out. We’re glad to hear you’ve enjoyed your Bath Fitter remodel, and we appreciate you bringing this matter to our attention. We stand by our lifetime warranty and will review your concerns to ensure clarity moving forward.
While we arrange a visit for next week, please know we’re committed to supporting you promptly. If there’s anything else you need in the meantime, we’re here to help. Thank you for your continued trust in Bath Fitter.
The Bath Fitter Team.
Reviewed March 5, 2026
I wouldn't use Bath Fitter again if it was free! Do not recommend! Highly unskilled and rude installers. Haven't used my shower since 2nd week in January. Still waiting to have hole fixed in caulk. Installation Oct. 2024.
Hi Diane, Thank you for bringing this to our attention. We’re very sorry for the inconvenience you’ve experienced, and we truly appreciate your patience while we work to get this resolved. Please rest assured that we’re addressing your concerns and will move forward as quickly as possible to make things right.
Warm regards,The Bath Fitter Team
Reviewed March 1, 2026
We would like to commend Adam, the project lead for our bathroom shower tub remodel, for his exceptional dedication and commitment to delivering a shower tub that met our expectations. Despite initial concerns regarding budget, the project was completed within our financial constraints. Furthermore, Bathfitters' discounts for law enforcement and military personnel make it a highly attractive option. We wholeheartedly endorse Bathfitters for bathroom renovations and shower-tub conversions. Adam's tireless efforts, coupled with exceptional customer service from Kristi, ensured a seamless experience. The installation process was swift, with Joe completing the job on Saturday morning. We highly recommend this family-owned business. Please know we thank Pierre and Brian who is the boss made everything happen! We took pics as Joe was doing work from start to finish!!! Very much highly recommend this company!!!
Hi Mark,
Thank you for sharing such a wonderful review about your experience with Bath Fitter. We are so thrilled to hear about the exceptional dedication and commitment shown by the entire team. It's heartwarming to know Adam, Kristi, Joe, Pierre, and Brian worked collectively to meet your expectations and adhere to your budget, which is certainly of high importance.
Your high recommendation of Bath Fitter and heartfelt words for the team's efforts bring immense joy to us. Capturing the process in pictures sounds delightful and speaks volumes about your satisfaction.
Please enjoy your remodeled space for many years to come.
Warm regards,The Bath Fitter Team
Reviewed Feb. 26, 2026
Eric accomplished a bath to shower conversion that was so beautiful that I literally shouted out with joy "Oh my God, it's beautiful" when my son and I saw the reveal. Eric and his assistant had already impressed us with their professionalism and friendly demeanor. They worked diligently and after the process, they left the area spotless. My new shower looks showroom ready! Eric explained how to maintain the product and left a booklet for me to refer to. We were truly amazed and are so pleased with our new shower. Kudos to Eric for representing Bath Fitter so well!
Hi Marilyn,
Thank you so much for your delightful review! We are absolutely thrilled to hear that your bath-to-shower conversion exceeded expectations brought about such joy from seeing the reveal. It's gratifying to receive your kind words about Eric and his assistant's professionalism and their efforts in maintaining cleanliness throughout the process.
Knowing that your new shower is looking showroom ready and our team ensured a thorough walk-through with you regarding maintenance truly highlights the dedication we strive for. Your recognition of Eric’s work reassures and inspires our team to continue providing excellent service.
Should you ever require anything further or plan additional projects, please don’t hesitate to reach out. We hope you and your son enjoy the beautifully converted shower for years to come!
Warm regards,The Bath Fitter Team
Reviewed Feb. 21, 2026
Our new shower was installed on Thursday by Scottie, he arrived in a timely manner, I was a little concerned about him being alone. My concerns were quickly gone when I saw how efficiently this young man worked to install my shower, paying close attention to keeping the floors clean and protected with non-slip pads. He proceeded to work without leaving anything in the way to trip up my husband. He was very polite and didn't mind all my questions. He explained with patience how he was going to do the job and then after he was finished explained all the features of my new shower, how to clean it, and when it would be ready for its first use. All in all, I am very pleased with Bath Fitter from the sales rep to the installer, very satisfied.
Hi,
Thank you for sharing your wonderful experience with us. We're delighted to hear how pleased you are with the installation of your new shower by Scottie.
Your positive words about both our team and detailed process affirm the hard work of providing seamless interactions, from initial contact with our staff to the completion of the installation. We're thrilled to have met your expectations.
Thank you again for entrusting us with your home project, and we hope you continue to enjoy your new shower for many years to come!
Warm regards,The Bath Fitter Team
Reviewed Feb. 21, 2026
This was a tub to shower conversion. Job was finished in one day as advertised. It has been a few weeks now and it looks and works just fine, no complaints. We would recommend Bath Fitter. Removing an old tub and surrounding tile is always messy but our installer Pedro ** did an outstanding job of protecting our carpets while removing the old tub and debris. Everything was clean when he finished.
Hi Montgomery,
Thank you for sharing your wonderful experience with us! We're delighted to hear that your tub-to-shower conversion was completed in a day as expected, and that you're satisfied with the results. We're especially pleased that our installer, Pedro, ensured cleanliness and took great care to protect your home during the process. It's always heartening to know our team has gone above and beyond.
We appreciate your recommendation of Bath Fitter and look forward to being of service again in the future. Enjoy your new space!
Reviewed Feb. 21, 2026
I was pretty happy with the overall oak, except the outside does not look finished. The molding around each side looks great, but lacking a piece across the top really looks unfinished the way you left it.
Hi James,
Thank you for taking the time to share your thoughts on our product. We’re delighted to hear that you are pleased with its overall appearance and the detailing of the molding. Your feedback is truly appreciated.We want to ensure that every aspect of your experience meets your expectations. To support you further, we have reached out to our local team, who will follow up and assist you directly.
If there is anything else we can do in the meantime, please feel free to let us know. We’re always here to help.
Warm regards,The Bath Fitter Team
Reviewed Feb. 20, 2026
My new tub is beautiful and installation was a breeze! My installer took great care to install and make sure it was what I was expecting with the new tub! He fit it around an existing grab bar and it looks brand new!!
Hi Deb,
Thank you for taking the time to share your delightful experience with us! We're thrilled to hear that the installation of your new tub went flawlessly and that the care and precision shown by the installer exceeded your expectations.
We greatly appreciate your positive feedback and are so glad you chose us for your project. Should you need any further assistance or have additional projects in the future, feel free to reach out.
Warm regards, The Bath Fitter Team
Reviewed Feb. 12, 2026
I had an installation in September of 2025. There were some positives like getting done in 1 day. The issues I have had are several. 1. Panels around inside of tub area are flexible and move. 2. Bath tub sides are also flexible and move. 3. Shower curtain was installed too short. Common shower curtains drag on floor of the tub. 4. The area inside the shower where the sides are located are not sealed at the top resulting in possible water running down the back. 5. Shut off valve requires much effort to completely shut off the water.
6. Most importantly, when the installer came back, he could not answer most questions regarding these concerns. He gave us a number to call his supervisor. It took over a month to finally get him to answer the phone. He argued that I was calling his personal cell number and should have called the office number. I explained that his installer gave me the number to contact him. Supervisor was rigid regarding it was my fault for calling the wrong number. Basically, no corrections were offered. Overall, not thrilled with the finished product.
Hi Steven,
Thank you for sharing your feedback. We’re sorry for the experience you’ve described and appreciate you bringing these concerns to our attention. We will review everything carefully and follow up with next steps to ensure the situation is addressed appropriately. Your satisfaction is important to us, and we value the opportunity to make things right.
Warm Regards,
The Bath Fitter Team
Reviewed Feb. 12, 2026
We are very pleased with our shower install done in 1 day & sooner than we expected! We needed the renovation as l was scheduled for back surgery sooner than l had planned! We would definitely recommend Bath Fitter to our friends & relatives!
Hi Marlene,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you were pleased with your shower install and that it could be completed quicker than anticipated, especially given the timing with your surgery schedule. It's wonderful to know that our service met your needs during such an important time. Your recommendation of Bath Fitter to your friends and family means a lot to us and motivates our team to continue delivering top-notch service. If you ever require future assistance, please don't hesitate to reach out.
We hope you enjoy your refreshed space for years to come!
Warm regards,The Bath Fitter Team
Reviewed Feb. 7, 2026
Bath Fitter Trim Kit is amazing. The technician he was nice and friendly, he did a great job! Bath Fitter is a good company for me and it service me well all these years. My family and friends enjoy the Trim Kit as much as I do.
Hi Darnella,
Thank you for taking the time to share your wonderful feedback about the Bath Fitter Trim Kit. We’re delighted to hear that you’ve had such a positive experience throughout the years you’ve worked with us.Your satisfaction is our greatest reward, and it continues to inspire us to maintain the high standards you’ve come to expect. If there is anything more we can assist you with in the future, please don’t hesitate to reach out.
Enjoy your new enhancement!
Warm regards,The Bath Fitter Team
Reviewed Feb. 7, 2026
Second time using this company and they did not disappoint. Both the salesperson and the installer were great and a pleasure to work with. Very professional and easy to talk to. The finished product was beautiful, and we are extremely happy with it.
Hi Paul,
Thank you for taking the time to share your heartwarming feedback with us. We’re absolutely delighted to hear that, for the second time, both our salesperson and installer were able to provide you with service that met your needs and left you fully satisfied. It’s wonderful to know that their professionalism and pleasant approach contributed to a beautiful final product—and that you’re extremely happy with the results.Your continued trust means so much to us, and we truly appreciate the opportunity to work with you again.
We look forward to being of service for any future needs you may have!
Warm regards,The Bath Fitter Team
Reviewed Feb. 6, 2026
Looks great BUT they really were shady on pricing. Job was quoted $8600...all is well and we had original brushed nickel hardware...so additional items we bought (from them) were in the same. AFTER the job...OUR brushed nickel hardware was replaced by CHROME...I didn't really notice until that night. I called them and they said they had to break ours (plumber NEVER said anything) and they thought they were "doing us a favor" by replacing it (with CHROME). Obviously, doesn't matched and they charged us another $900 for replacement hardware and installation!! Rip off!!!
Hi Troy,
Our apologies for the delay in responding. We contacted the local team, and they advised that the issue has been resolved. We appreciate your feedback and thank you for taking the time to share your experience.
Warm regards,The Bath Fitter Team
Bath Fitter Company Information
- Social media:
- Company Name:
- Bath Fitter
- Company Type:
- Private
- Website:
- www.bathfitter.com
Newer reviews available
Get the most up-to-date feedback from recent customers.
See the latest reviews