Bath Fitter Reviews
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About Bath Fitter
Bath Fitter specializes in custom acrylic bathtubs, shower enclosures and tub-to-shower conversions, offering a demolition-free bathroom remodeling solution for homeowners and commercial clients. Its factory-trained and certified installation technicians install the new tub shell and wall directly over an existing tub or shower. Bath Fitter’s products come with a lifetime warranty.
- Free consultations
- Customizable designs
- Quick installations
- Lifetime warranty
- A little pricey
- Some plumbing-related complaints
Bath Fitter Reviews
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Reviewed Sept. 6, 2024
After living in my condo for 22 years it was time to replace my aging and discolored walk-in shower. I interviewed three prospective contractors and chose NW Bath Fitter because they suited my needs best. The sales rep, Jarrod, was very helpful and easy to understand. The installation went smoothly and I'm very happy with the results. I only wish I could remember the installer's name! I'd highly recommend NW Bath Fitter!
Thank you so much for your review! We're glad to hear everything was completed to your satisfaction!
Reviewed Sept. 6, 2024
We are very pleased with our remodel of our bathroom. The tub looks great and the style we picked out for our walls goes great with the rest of the bathroom. The installer was very professional and kept us informed during the installation. We love the lifetime warranty on the remodel.
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Reviewed Sept. 6, 2024
At the time the work was done I wrote a report. I cannot do that again, you will have to refer to that report. I recall I was very pleased with the work performed and with every contact I had, beginning with the salesperson Up to the installer.. I gave it five stars and would highly recommend Bath Fitters to others.
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Reviewed Sept. 6, 2024
They were very professional and worked fast and efficiently; keeping us informed on the progress. They also made sure to get our input when required and explained the pros and cons of our decisions. Unfortunately they did put a couple of scuffs on a wall in the bathroom and left a piece of baseboard untrimmed; other than that it was an excellent job.
Thank you so much for your review! We apologize for any damages. Please contact us if there is anything we can do to assist.
Reviewed Sept. 6, 2024
So very happy with our shower installation, with our salesman Erin, and with our installers Hunter and Tony. However, after writing two glowing reviews of our new shower, this is our fourth request for a written review of BathFitters. It has become annoying. Please stop. We love our new shower. Thank you all. You have been well compensated. The end.
Thank you so much for your review! We're glad to hear everything was completed to your satisfaction! Your feedback is noted and appreciated. Thank you.
Reviewed Sept. 6, 2024
I love my new tub/shower installation. I do wish the water pressure was higher. The installation crew were very efficient and knowledgeable. I would highly recommend this company to my friends. They arrived on time and efficiently installed the tub/shower. They were cautious to clean up and explained the system to me before they left.
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Reviewed Sept. 6, 2024
Love it! Everything was smooth, from the estimate to the installation, Bath Fitters took excellent care of me. They are transparent and well priced with awesome customer service! Our installer was courteous and knowledgeable. We felt safe having him in our home and we are very happy with his work.
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Reviewed Sept. 6, 2024
Installation went perfectly. Installer and plumber arrived on time on scheduled date, were very pleasant and neat, and old tub/shower/wall was removed and new one was installed in approximately six hours. New setup looks beautiful and works great. The original salesman was also low-key and the process to sign up was easy.
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Reviewed Sept. 6, 2024
Our old bathtub/shower desperately needed to be replaced. A friend showed us her new tub installed by Bath Fitter. Based on her recommendation, we went to the showroom. Based on that, we set up an onsite meeting. Our rep was very patient and helpful. With him, we were able to come up with a plan that made both me and my husband happy. We were especially happy when he recommended adding a few inches of width based on the way our bathroom was laid out. Our custom shower was manufactured quickly and the installer was wonderful. I have already recommended them to friends.
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Reviewed Sept. 6, 2024
Bath Fitters was recommended by a coworker. During the initial consultation we were informed that we would have a 14-15 week wait and it would be a 2 day project as an old one piece fiberglass bath/shower was to be completely removed and a separate tub and wall surround would be installed. After 2 weeks we were given a specific installation date for 13 weeks later. Chadwick arrived on that date. He was so personable, explained what he was doing and ensured that we were pleased with the work at each stage. He was so conscientious and cleaned up at the end of day one so the rest of the bathroom could still be used.
Day 2 of the installation of the new tub and walls was awesome. We went from a stained old grey tub unit to a beautiful new tub and shower! Although we waited a fair bit of time for the actual installation, it was so worth it! The process was completely painful and we are over the moon with the end result. I have no hesitation recommending Bath Fitters.
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Reviewed Sept. 6, 2024
The sales rep. was thorough in providing options and reviewing the process from ordering to installation. The installer was prompt, professional and completed the job in one day! I did not have to wait months and months for a new bathroom. I am very pleased with the results. I don't have grout, I can now walk into a shower rather than climb over an old bath. It is more spacious, the shower head is great and the shelving and corner unit are perfect for placing soap and shampoo on. All around, thumbs up!!!
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Reviewed Sept. 6, 2024
We had a bathtub to shower conversion. The Bath Fitters installer was what every homeowner wanted, the house was left in a clean and tidy condition. We were told it would be a 2 day project and be early afternoon we were pleased we got exactly what we wanted with minor interruptions to our daily life.
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Reviewed Sept. 6, 2024
Very happy with the finished shower. Only took about 8 hours and the installer was great. I think his name was Steve but not sure. He kept me informed all along, cleaned everything - he did great! Would recommend Bath Fitters to everybody! Overall I was pleasantly surprised with you. No
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Reviewed Sept. 6, 2024
From the first point of contact we were impressed with Bathfitter. Our sales rep, Steve, was very knowledgeable and very personable. The installation process was smooth and nonintrusive to our neighbors. We live in a condominium complex and the water had to be shut off to our building. The plumber was incredibly tolerant of my incessant questions. The installation was equally tolerant and allowed me to photograph issues that were exposed after they removed our shower surround. I was really impressed with the professional interactions. The product lineup and materials are really nice and we are very happy our experience. A neighbor recommended Bathfitter to us and we have already recommended Bathfitter to others. I hope you, as a company, continue your high quality service. Thank you
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Reviewed Sept. 5, 2024
John ** was awesome. He came all the way to Stanley to help us. And did a great job. Not once, but twice, because he was only told about installing the shower. Our Dad tightened things very tight, but John never gave up and got it done. He deserves a raise
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Reviewed Sept. 5, 2024
We have an older bath with a window and while it was in ok condition, the window was poorly done by the previous owner and nothing was very waterproof. Bathfitter was able to get a whole new tub and surround in, as well as trim out the window so it appears it will do a great job of sealing out water. Although it was not cheap, we were so pleased that it was able to be completed in a day and a half. The installer was courteous, left the place clean, and gave sound advice. I will be considering Bathfitter for future projects.
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Reviewed Sept. 5, 2024
Probably not the cheapest, but they used quality materials and took their time to do it right the first time. They give you a lifetime warranty and if there is an issue they come right away. My wife is totally satisfied with the job, and that is what matters. The shower doors are thick glass and the whole shower is just cleaned by rinsing after use
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Reviewed Sept. 5, 2024
The consultant who helped us plan was knowledgeable about disability aids, durability of materials and ease of maintenance. The turnaround time to date of install was quick (and we were offered quicker if we needed it). Then our installer was careful, informative, scary fast and clean. If I hadn't lived it, I would think it was an idealized representation from a commercial!
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Reviewed Sept. 5, 2024
The entire experience was seamless. Everyone was prompt, schedules were kept. The installer, Ben was excellent, kept me informed along the process and discussed the placement of all the extras (tower, bar, etc.)....My bathroom was clean when he left and no waste materials were left for me to deal with. Everyone was polite and respectful... I LOVE my walk in shower, it was exactly what I wanted and expected to have done...BEST of all, it was ONE day!!!!
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Reviewed Sept. 5, 2024
Bath Fitter responded quickly to request for quote. In home assessment/estimate process was much more detailed than expected. It was a very good experience. The man who actually did the conversion (I believe his name was Carl) over two entire days was very professional. He put down mats on every surface that would be used for walking on or working on, he kept the mess to absolute minimum, and was careful not to damage anything other than what needed to be torn down/out. Carl was never dismissive regarding our curiosity and answered all questions. Even though there were a multitude of heavy tools, electric saws, dust making equipment, Carl kept the mess to an admirable minimum. We strongly recommend Bath Fitter.
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Reviewed Sept. 5, 2024
We needed to replace our tub with a walk-in shower. The salesperson was thorough in the presentation. I was amazed at how many times they came to measure, but it is always better to be sure than to have errors. The installation was arranged more quickly than originally scheduled (which we appreciated. The day of installation, the installer arrived and very efficiently removed the old product and installed the new. I was impressed with the work behind the panels that would be visible--very thorough and sturdy backing. We have thoroughly enjoyed the shower and would highly recommend them for their work and product.
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Reviewed Sept. 5, 2024
The entire process from the first visit to see what I wanted to do, selecting what I wanted, and to their arriving and doing the work...it was all so easy and smooth. The workmen work great and cleaned everything up afterward. I am thoroughly enjoying my new shower and how it looks.
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Reviewed Sept. 5, 2024
The whole process of having a walk-in shower installed was effortless. This was due to the professionalism of the representative, the installer, and the office at Bath Fitter. The installer was very thorough and explained the install. Everyone was knowledgeable and courteous. We would recommend the Bath Fitter company.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
Sean ** did a beautiful job in my bathroom. The only thing I am disappointed with is the showerhead. It is so big. I prefer the one I had prior to the conversion to a walk-in shower. Outside of that, I am very happy with my conversion and would highly recommend Bath Fitter to anyone that is interested in having work done.
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Reviewed Sept. 5, 2024
Love my new bathroom, it’s like a luxury all in one!! Wonderful job and a lifetime guarantee!! Installation in one day!! We did both our bathrooms and are very pleased with both!! I couldn’t be more happier with choosing Bath Fitter!! Both technicians were amazing and so polite. Very clean when left!!
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Reviewed Sept. 5, 2024
This was our second Bath Fitter installation. Obviously, we were happy with the first, (after 5 years experience), so we obviously looked again to a trusted provider. After 5 years the price was just slightly higher, even with the recently high inflation rate. Once again we were satisfied with the prompt and efficient installation and remain satisfied with the finished product. By the way; the fellows who completed the installation were great!
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Reviewed Sept. 5, 2024
The Bath Fitter designer came to my house and went through a variety of options for both my bathtub and the walk-in shower, helping me choose the right material and design. I was provided with an exact quote, including tax, for the choices I made. Swift and easy. Once the order parts were made, the installation crew came in and installed both the bathtub and the shower in a single day. The crew did a great quality job and was very professional and efficient. Overall - great experience throughout, would definitely recommend Bath Fitter.
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Reviewed Sept. 5, 2024
Working with Bath Fitter was excellent. They may quite possibly be the best organization I have ever worked with from their sales staff (Tony), who explained the entire process and answered all our questions, to their installer (Brenden), who installed our shower in less than 6 hours and totally cleaned his work area and hauled all the debris away. The next day we did discover a minor leak, contacted Bath Fitter and Brenden was literally at our door within the hour to resolve our issue. Bath Fitter can be a little on the expensive side (figure 9 to 10 thousand) but their product and team are both excellent and I recommend them highly.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
Chris was accurate and precise in his craft. I am very pleased with my tub & shower. Will recommend Bath Fitter and show off my bathroom to all. Also the plumber? Peter (hope that was his name) did an excellent job. I was a carpenter's wife for over 30 years. & I watched their craft. Thank you for your expertise.
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Reviewed Sept. 5, 2024
All work was professionally done. We are very pleased with the end result. Both technicians were courteous and respectful of our property. They answered all of our questions and concerns. They responded quickly and resolved an issue we had several days after installation. We would definitely recommend Bath Fitter in the future!
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
This is my second Bath Fitter shower. I would use them again if I had a third bathroom. They specialize in this type of work. I appreciate that they show up, and do all of the work of removal, and then the install on the next day. Each install person made sure we had full use of our water between day one and day two. I appreciate having it all finished so quickly, both in 2024 and 2009. Great work.
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Reviewed Sept. 5, 2024
Our old shower/tub combo was not great - the tub never really ever looked clean, the tiles were old and falling apart. Bath Fitter came in and changed the entire look and feel of the shower/tub combo. It looks great, it easy to clean - I'm super happy. I even took a bath the other day - the first time in about 10 years!
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Reviewed Sept. 5, 2024
Wonderful job. Highest possible recommendation. Can’t say enough good things about Bath Fitter. They have added tremendous value to an older home. There were a couple of small problems with the installation that they fixed the next day. I have much improved water pressure and a beautiful bathroom. Again I highly recommend Bathfitter.
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Reviewed Sept. 5, 2024
#1 - Everything went right. I contacted Bath Fitter through their website on a Sunday and got a call back on Monday. The salesman came out later that week, explained everything well and was very likeable. Everyone we spoke with was polite and helpful. We had our tub installed in no time and absolutely LOVE IT!
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Reviewed Sept. 5, 2024
I like it that it is one-day installation so it doesn't disrupt our daily life, salesman (Michael) gave professional presentation very patient with all our questions, installation technician (Sean) installed everything within +/-6hours, both very pleasant to deal with and professional. Overall very happy with their service and finished product.
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Reviewed Sept. 5, 2024
We appreciated the no-pressure sales approach in which we learned just factual information. A reasonable finance program was offered too. Installation happened with a few months. The installer spent two days for our project. We took photos of steps in progress. Looks like a quality job to us and we do appreciate this upgrade. Now used daily, maintenance is so easy and a lifetime guarantee for us. Highly recommend!
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Reviewed Sept. 5, 2024
The technician was efficient, clean and precise. His work area was setup efficiently and you could tell he was experienced. He was respectful of our house. I truly appreciate true craftsmanship and he was it. Fantastic job, I would highly recommend!!! Thank you for your hard work!!! The tech deserves all accolades!
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
First the sales representative was very nice and respectful when he enter our home. He was very informative and listen to our needs. The process of scheduling our remodel was easy. The gentleman who did the work was very polite and worked hard. He was very kind and informed us of what he was completing. The tub to shower came out beautiful. We are very happy with the work they did.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
Mike arrived on time and was prompt and neat. Upon leaving, the bathroom was clean of any debris. The installer was prompt and courteous, his work was quick and neat. I would recommend Bath Fitter and Mike in the future.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
We recently had two bathrooms renovated and decided on Bath Fitter. We did not want the hassle of re doing them ourselves and Bath Fitter was the perfect solution. From estimate, to install the process was quick, seamless and professional. Communication was top notch and calls were always returned within reasonable time. Priced competitively as well. Highly recommend!
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Reviewed Sept. 5, 2024
From sales to installation, BathFitter did a great job! The salesman explained the procedure thoroughly and scheduled the work in a timely fashion. The installer finished the job in a day and and half, as promised. I couldn't be more pleased with the results! I have recommended BathFitter to all my friends.
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Reviewed Sept. 5, 2024
We were very pleased with the work done in our bathroom. The installer was very professional and informative. He cleaned up behind himself and gave us the products to clean our new shower and told us how to use them. He took away the old tub, instead of us going to dispose of it.
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Reviewed Sept. 5, 2024
I had a new shower put in my master bedroom, and I had the men remove the tub and shower in the main bathroom, and install a shower only. It was supposed to be a 2 day job. But. They had it all done in one day. They worked from 8:15 a.m., till about 7:30 p.m. with only a short lunch break. They did a great job. We're very courteous. And, cleaned up everything very well.
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Reviewed Sept. 5, 2024
Manager did outstanding job. Fix the leak. Took him hardly no time. Cleaned up after he finished. Excellent job. Was very polite and seem to genuinely care about his job and what he was doing. He was very professional and seem to know what he was doing, came in, looked at it and got to work on it and had it fixed in no time.
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Reviewed Sept. 5, 2024
I am so happy with my new shower. From the representative to the installers it was a very good experience. It took only a few hours from removal of the old tub to the finished product. And the installers made sure that the room was spotless before they left. I would recommend Bath Fitter to my family and friends.
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Reviewed Sept. 5, 2024
Two bathrooms done. One was a bathtub the other was a shower. The bathtub was straight forward no issues and a huge improvement over the original. The second was the owners bath that had a small shower. They took out a wall and extended the original shower by 2.5 feet in length and 6 inches in width. This provided us with a lot more and beautiful class all around. Made the owners bath beautiful. Both installations were done exceptionally well. One error in ordering was the only issue and this was fixed promptly by their very friendly support team.
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Reviewed Sept. 5, 2024
We had a tremendous experience with BathFitter! Scott was extremely helpful and friendly during the sales process and really wanted to make certain we were comfortable with not only our selections but with the cost as well. Our installer, Eric, did a fantastic job in the demo/installation of our new tub. He was very efficient and made certain to let me know what was going to happen and reviewed our selections before he began. We couldn't be happier and will definitely use BathFitter again when we're ready to do our next bathroom.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed Sept. 5, 2024
I called and scheduled a rep to come out to quote me the new shower. He arrived on time and explained everything completely and laid out the timeline. The install crew was amazing and work was perfect. Everyone who had seen it says it’s the best they have ever seen.
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Reviewed Sept. 5, 2024
Love my new bathroom, it’s like a luxury all in one!! Wonderful job and a lifetime guarantee!! Installation in one day!! We did both our bathrooms and are very pleased with both!! I couldn’t be more happier with choosing Bath fitter!! Both technicians were amazing and so polite. Very clean when left!!
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Reviewed Sept. 2, 2024
Installers showed up with no carpet protectors. Delayed an hour to return and get them (2) which was not enough. The installation completed at 10PM. (12 hrs). A floor tile was cracked and never identified. Actually they covered it up. No fix or compensation, according to BF it’s part of the installation. A part was put on backwards which prevented the water from getting warm. It took weeks for anyone to return calls or come out and fix the temperature gauge. Shower floor is not firm, it flexes and soft. According to BF it’s normal.
Reviewed Aug. 15, 2024
Our Shower was installed by bathfitters 3 years ago. The shower started leaking in May. Bathfitters were aware of our issue. Instead of coming to access the leak, we were told to call a plumber to check it out. It was not a plumbing problem but of course we were still billed. We also were told that a contractor could fix the ceiling in the basement and bathfitters would reimburse us. That was 3 months ago and we still haven’t received any money! Seems like the lifetime warranty is only honored if your shower never has any issues! Poor customer service!
Reviewed Aug. 13, 2024
Love my new 2nd floor shower which was installed on 5/9/24. Moments after the installer left an active leak was noted on the 1st floor ceiling. I called and had the installer out the following morning to fix leak properly. I was left with a hole in my ceiling and water stains. Now 3 months later, I'm left with a ceiling with water stains and an incomplete patch job of the hole. 8 different times Bathfitter made and confirmed appointments to fix the problem. Only 2 appointments have been kept, most being cancelled 30 minutes after expected time. Each time I've been cancelled the day of, I've requested to speak with management and have never received a call. Today I was notified via email 90 minutes after the scheduled appointment that service tech wasn't coming. No phone communication. Such poor service from a company with a great product. Very displeased with management.
Reviewed Aug. 6, 2024
First thing is the cost of 10k for tub to shower install and 2 hrs after installation the shower base started buckling up and coming loose. Very poor communication. They don't show up when they say they're gonna show up to fix their problem. I wouldn't recommend using them at all.
Reviewed Aug. 2, 2024
I have had problems with the floor in my shower and they promise to come do the warranty work and never show. You call and call and when they finally call you back they want to reschedule for another day making you waste vacation days at work. Horrible horrible company. Stay away.
Reviewed July 29, 2024
Shabby work. They suppose to put in handicap seat. Charged us for it. Didn’t do it. Still haven’t gotten my money back, didn’t do pipe fittings correctly and leaked into laundry room floor and behind our dryer. Ruined wall. Suppose to be two day job. Took guy four days. We paid 14,000.00 for all that. It's not cheap. They did shabby worked. Called twice. They still have not returned my money for seat they didn’t put in. Beware what you get. They cheat you. They are not knowledgeable.
Reviewed July 22, 2024
Bath Fitter did a great job renovating my bathroom. Their sales, service and installation was done well and on time. I found a small leak in my plumbing afterwards which they came back and repaired. The plumber sent out to fix the leak caused some minor damage to some of the paneling. Bath Fitter replaced the entire upper panel right away. Highly recommend.
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Reviewed July 15, 2024
Let me start by saying the overall look of the new walk in shower is very nice. But I am very disappointed with the damage that was caused from the demolition part of the process. While removing the old tub the drywall on the opposite side of the wall was badly damaged. They also cut into the wall to gain access to the plumbing. Which is ok as long as they fix it. When they finished I ask if they were going to repair the damage, the answer I got was that’s not their job. Now I don’t do drywall so I would have to hire someone else to repair it after paying a good sum of money for the shower. Called and emailed Dan ** and got no response. It is now two months since it was completed. Even my sale person has ghosted me. I was going to have more work done, but not now if they don’t fix what they damaged. Very disappointed with this experience.
Reviewed July 10, 2024
Can’t say enough about how much I love Bathfitters. We originally had them come out to do a tub over. Then after a few years of cancer treatments, where I could no longer climb over the tub, we had bathfitters come out once again to remove the tub and install a shower. This was wonderful, and exactly what I needed. Over the years we’ve had little issues here and there and Bathfitters has come out immediately free of charge and took care of any of our concerns. Recently, I had an issue of still trying to get over the lip into my shower, and bathfitters came right out and gave me some wonderful options on how to fix this problem. Again, Warren the production manager, is absolutely wonderful. He came out when his tech couldn’t give me the solutions I was looking for and then called me the next day with the solution. Again I highly recommend this company.
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Reviewed June 28, 2024
We had a simple shower surround replacement of old ceramic tile on June 20, 2024. There was no change in the plumbing nor tub installation. We paid $8,000 for the job. The young man who did the work was excellent. He was polite and respectful. He asked questions all along the way to make sure our new shower stall was exactly what we wanted. He cleaned up as he worked. He started working at about 8:30 a.m. and was all done by 3:30 p.m. He had to shut off the main water valve for a short period of time, but that was only for about 20-30 minutes. When he left, our bathroom looked clean and bright and beautiful. Overall, we are very pleased with our new shower stall, although it was pricey.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed June 19, 2024
Just had a surround shower installed. Nick and Charity worked very hard to make sure we were satisfied customers. They were professional, efficient, friendly, and showed us everything they were doing along with great explanations of what the process involved. They did a great job of cleaning up after the work was completed. We highly recommend their work to future customers. They arrived on time and finished the work very quickly. We are very pleased and happy with our new shower! Bob and Karen
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Reviewed June 13, 2024
I recently had my bathroom remodeled from a tub to a shower. Sean T was the one who installed all of the work by himself. His work was excellent. He was a pleasure to have in my home. He was meticulous with his work. Sean was so kind and worked with us on all the details every step of the way. He went above and beyond to make sure we were happy with every detail. I can't say enough about Sean T. Thank you so much for your excellency and kindness. I highly recommend you. Pam and Mike R.
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Reviewed June 2, 2024
I replaced a tub with a walk-in shower 3 yrs ago in my basement. When the tub was removed the drain in the floor was in the wrong place for the shower. It had to be moved 6 to 8 inches. After it was moved they didn't fill in the hole in the floor with concrete. A few weeks ago we had 9 inches of rain in a 2 day period. Water came into the basement and ruined 500 Sq ft of flooring. We have a sump pump but it couldn't keep up. Called Bath Fitter many times but they don't care. I was told that they never fill holes in a basement floor with concrete. My basement has now become unusable. If I sell my house I have to declare any water problems with any potential buyers. Bath fitter has just lowered the value of my home. They refuse to come and remove the shower floor to fill the hole. Time for a court appearance.
Hi Bill, we are sorry to hear about this experience. Our team has been in contact and is working to resolve this matter please let us know if you require any additional assistance. Thank you.
Reviewed May 17, 2024
The company provided excellent service and the service representative that performed all the work, Alejandro **, was extremely neat, very professional and knowledgeable of the job at hand. Would strongly recommend.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed May 15, 2024
I was in need of a walk-in shower, which would replace a bathtub. This was due to the fact I was having knee replacement surgery and would not be able to lift my leg over a bathtub. I got a quote from another bath remodel company. However, I went with Bath Fitter because of its lifetime warranty. The technician arrived on time, explained what he would be doing and how long it would take him. The job had to be done before my surgery date so there were some time constraints. This was not a problem with the technician. In addition, he laid a tarp all the way from the door to the bathroom and made sure the house was kept clean. He cleaned up when it was time to leave, and explained all of the details of how to care for the shower. I needed the company to return when I realized that the showerhead was too tall for me to reach. They lowered it to the proper height. I would highly recommend bath fitter to anyone who needs to remodel their bathroom.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed May 10, 2024
So I had Bath come into my home 4 years ago, we started off a really bad note. I experienced some things that went unexpected with my shower and I wasn’t happy, but I can truly say they are all about their word. They came back in and put a really big smile on my face, and kudos to the branch manager Derreck. He really had compassion, so yes I would definitely recommend Bath Fitter.. Yvonne **
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed May 10, 2024
Poor quality work. Unprofessional owner and employees. I would not hire this company again. Owner John ** is an unprofessional business owner. This company does not stand behind their work. I would strongly suggest hiring a different business for your bathroom upgrade.
Hello Mr. Salley, we are sorry to hear your experience with Bath Fitter was not a positive one. Our team offered to make any necessary corrections to your project, to which you refused and requested a discount instead which we provided. If there is anything else we can do for you, please let us know. Thank you.
Reviewed April 22, 2024
Justin from Bathfitter removed my old fiberglass tub/shower combo and replaced it with a walk in shower.. Great Job! It looks amazing for sure…. I’m very happy with the way it turned out and get compliments from everybody that sees it.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed April 22, 2024
Five-star experience! The customer service team was extremely helpful in guiding me through the process of choosing the right showerhead for my bathroom. The product arrived quickly and was exactly as described!!!
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!

Reviewed April 22, 2024
I want a great look my bathroom, So, I hired Bath Fitter.. They really great work done.. I am very happy with service... The people who come are knowledgeable.. I just love the result. A big thanks to entire team..
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!

Reviewed April 18, 2024
Outstanding experience start to finish...They helped me with the design and selection of materials. We were carefully guided through design, products selection, and scheduling. Demo Day happened quickly and on time.. I will definitely be calling them again for my next project...
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed April 17, 2024
We had a tub/shower installed in Feb 2024. This April we decided to paint the bathroom. In applying the paint we found the paint would NOT adhere to the silicone paint around the tub/shower because BathFitter uses non-paintable silicone. It has been VERY frustrating in attempting to solve this issue. The only comment I received from BathFitter was they use water proof silicone. Look on-line and you will see paintable waterproof silicone. Given the hours we have spent attempting to find a way to paint over this silicone, we cannot recommend BathFitter.
Hi Beverly, we are sorry to hear the silicone used by Bath Fitter created such an inconvenience to you and this resulted in your decision not to recommend our product and services. We appreciate your feedback.
Reviewed April 9, 2024
The whole process was perfect. The first home visit from the sales department to the installation was great. We love our new shower which was completed in one day. The only thing I would suggest, being a retired builder and having done many bathroom remodels, is to improve the shower base. It is flexible under foot. With fiberglass bases, we use to put down a layer of plaster under the base and when it hardened the base was not flexible, but was more solid. That's my only suggestion. Other than that, we are very pleased and have recommended Bath Fitter to our family and friends.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed April 9, 2024
Got referred to it by a friend and I must say it was a great decision. They maintained consistent professionalism and polite communication throughout the process. They were beautifully remodeled my bathrooms, Result would be just wow.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed April 4, 2024
All individuals involved in this project were very professional and did an excellent job. The only problem I have is that water seems to splash outside of the shower from under the door. Is there any way to adjust the doors to hang lower? This is only a minor problem but it is annoying.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!

Reviewed April 3, 2024
Bathfitters did both my bathrooms, Now few years later the caulking had pulled away from base and side panels. Called them, they say that so called lifetime warranty doesn’t cover the caulking they did. As a seasonal person this bathroom shower hardly gets used. They said to replace the caulking with them estimate between $650.00 and $800.00. Not sure if all Bathfitters have this policy but the Fort Myers one does. I would not recommend them again. Shame on you Bathfitters!
We're sorry to hear about your experience with the caulking issue. As our team has already covered the caulking replacement free of charge once before, there is a charge associated with a follow up caulking service. Caulking is not covered by the Bath Fitter warranty and must be maintained. Please let us know if there is anything else we can do to assist.
Reviewed April 2, 2024
Called them for a quote for a tub and surround. Salesman, Kevin, went over our needs item by item. I was impressed by presentation and before he gave us the quote I told him (as I do with every salesman) I want their best price, acknowledging the fact the need to make a profit and to not call me back a few weeks later telling me about a "sale" and price reduction. Well it didn't take weeks, two days later I received a text announcing his supplier was giving them a bigger discount and my price would go down. I told him "What was the first thing I told him?" I said his bid was automatically out of the running and I was right up front with him and his price "reduction" made him dead to me. Needless to say I am going with another vendor who was honest with me.
Hi Mike, we can appreciate your frustration with this sales experience. We will be looking into this matter further and appreciate your feedback. Thank you.
Reviewed April 1, 2024
We waited a long time to commit to having a completely new bath and shower combination. Looking back, I wish we had done it sooner. From the initial inquiry, Bath Fitter has been great. The sales representative was personable, knowledgeable, helpful and answered all of our questions clearly without us feeling as if we were being "upsold." The demolition and installation were done in one day (8 hours). We had been told it could be two days, so we were grateful that the work got done that quickly. Three months later, we are as happy as ever with our decision. The work was done very well and the tub/shower are a pleasure to use. A huge Thank you to Bath Fitter!
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 28, 2024
Professional work done, installer (Brian) was prompt, courteous, clean, efficient and did a BEAUTIFUL job! It came out better than expected and was done in one day as promised. Premises were left spotless and Brian was super polite and friendly as well. We would definitely recommend them to anyone and will use them again when refinishing our upstairs bathroom.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 28, 2024
We paid extra so the tub and shower surround would both have matching marble pattern. Unfortunately they came from different dye lots, so the tub is just white with a couple tiny thin streaks here and there, but you really have to look hard for them. It looks like a white tub with A marbled beige surround. It's infuriating and I hate it every time I see it. People in designer businesses should be perfectionists. And people paying for such should get what they paid for. We did not.
There were a couple of inches of water damage on the wall beside the tub. Instead of cutting and removing the damaged portion of wall near the tub, The guy ripped it, ruining the wall for a good ten inches around the corner where no damage had been done or needed to be done. They only offered to put a piece of vinyl over it rather than fixing it properly. We declined. We were told there would be greenboard to prevent mildew via osmos. Knowing that mildew had been a problem with the old surround, this was the main reason that we choose them. The installer used only a few strips, no more than a couple of inches each of greenboard.
When I called to complain, the company said the greenboard was not necessary. It was only there to hang the surround wall on. So no mildew prevention after all. Another lie. We were told they wouldn't drill the hole for the shower without asking us for height. That was not true. They had to come out and add a swan connector after so that my husband could use the shower. Additionally the tub sits crooked by one inch. Apparently bubble levels are foreign to them. Also the tub creaks. Especially when I put my feet at the end to sit up after washing my hair. It doesn't inspire a feeling of good stable work at all. Lastly, we paid extra for a rain shower. We were told the package came with a different shower head which we Could keep since we paid for it. I thought," Awesome. Maybe we'll use it for an outdoor shower." But of course, true to pattern, the installer took it with him. I regret every penny we gave them. Do yourself a favor, get the work done elsewhere.
Hi Katrina, we are sorry to hear are still dissatisfied with your Bath Fitter, installed in 2022. If there is anything we can do to assist you, please reach out to us at 503-595-8827 and we'd be happy to discuss further. Thank you.
Reviewed March 27, 2024
Be sure to visit the salesroom before you purchase. Feel the plastic-y wall and then see if you want to go through with it. There is no substitute for this. The pictures don't give you texture or a true sense of the result. We almost signed but insisted on visiting the showroom first. Glad we did. We crossed it off as an option immediately.
Reviewed March 16, 2024
Darcy was professional and caring and had lots of information regarding the tub, and care of the product. The end result is a beautiful bathroom I can be proud of. Thanks Bath Fitter and Darcy. I am grateful for the company and their help
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 6, 2024
William, our salesman, was great. He explained every detail. Our installer was Sang **, and he was equally great. Installed everything in a day and a half. Our shower is very large and one of the panels was also very large and he did fabulous getting it from the garage where it was cut and into the bathroom. Everything looks great and Sang cleaned every up in the garage. We are very happy.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 6, 2024
We love our new bath/shower, but there were some definitely some issues through the installation. The day after the install I noticed a crack in the ceiling cap, this install was done Dec 14th, 2023. This replacement took until this past weekend to complete, although we couldn't accommodate some dates so not all on Bath Fitter. We discovered about 2 months in a large water stain in our living room which was from a leak of the tub drain not being properly installed. So on top of this taking 3 months to get fixed, we now have to have our ceiling repainted (we just had done 2 years ago).
Reviewed March 6, 2024
I’m very Happy with my new bath tub, appointments were on time, from the salesperson to the workers. Everything was top of the line. All was done to perfection. Workers were extremely polite, and very professional. We are very happy with Bath Fitter, we will recommend it to our friends.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 5, 2024
Everything went as described. Installers were prompt in their arrival. They provided the protections necessary for the floor and the area. The installation went very smoothly. All personnel on site were friendly, professional and very courteous. Cleanup and clearing of the old material was very satisfactory. Overall the entire process from initial meeting to completion was excellent and I would definitely use them again!!! Thanks for a job well done.
Thank you so much for your review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 4, 2024
Excellent product. It looks very beautiful and my dad has been showing it to the neighbors. The guys were great, very nice and respectful. They were Extremely attentive to all details and had a great attitude. Checked with us throughout the installation for input; no unpleasant surprises; very efficient; cleaned up everything even though they had to come back the next day because it was a 2-day job because they had to remove the old Bath Fitter tub/shower combo that was installed 25 years ago and the old cast iron tub underneath.
Thank you for your great review! We are glad to hear everything was completed to your satisfaction!
Reviewed March 3, 2024
The job was just ok. The area around the shower was left in kind of a mess. They removed the glass block divider and could have done a better job of finishing the area around the shower and replaced the divider or made suggestions for finishing it. If I could do it again I would not use Bath Fitter.
Hi Clifford, we appreciate your honest feedback. Please let us know if there is anything more we can do to improve your experience. Thank you.
Reviewed March 3, 2024
Replaced our main shower with new, It took less than 1 day, lifetime warranty, professional installers, perfect installation. Plumbers were awesome as well. Started at 8am. Done the same day. Basin has all brass fittings, plumbing is all new copper. Glass shower doors seal nicely. Everything is easy to clean. Best value for the money.
Thank you so much for your great review!
Reviewed March 1, 2024
Seven years ago, August 2016, "Bath Fitter" put in a full shower for me in Fergus, Ontario. I was told "Bain Magique" is the same company. Once again, in December, 2023, they did an excellent job converting an ugly bathroom into a lovely full shower unit. I am thrilled. Merci beaucoup!
Thank you for your review! Yes, Bain Magique is the same company, its our company name in Quebec.
Reviewed Feb. 29, 2024
The installer, his workmanship and the product were/are superb. It is attractive, seems very durable, and is well-designed. For the price, the showerhead should be more than just the standard configuration, like with a semi-detachable wand and a massage feature. This shower was also very expensive, which is why I give this an overall 4-star rating vs a 5-star rating.
We appreciate your honest feedback and are glad to hear you are happy with the final product.
Reviewed Feb. 28, 2024
Installation was good and done in the amount of time stated. Happy with the quality of the product. The reason for less than 5 stars are the poor updates prior to installation. Initially told 14-16 weeks but despite numerous attempts, we never received an update until 10 days or so before the installation at 29 weeks.
We appreciate your honest feedback and are glad to hear you are happy with the final result. Thank you.
Reviewed Feb. 28, 2024
100 percent happy with our walk in shower!! One day to install. The worker was so polite. He even recommended a different seat and I am so happy he did that. I recommend them to anybody!! A second worker came out after we changed the floor to caulk it and he was great also.
Thank you so much for your wonderful review!
Reviewed Feb. 28, 2024
The results are wonderful, but the company should have sent 2 technicians for this job. I am a senior citizen who had to help carry some heavy materials up the stairs to the bathroom. And, as a result, the installation took 3 more days than promised. We also had to wait an extra day because the original installer was unable to arrive on the date specified. That caused me to lose a day of work.
We appreciate your honest feedback and will be sharing this with our team. Please let us know if there is anything else. Thank you.
Reviewed Feb. 28, 2024
I was quoted one price then scammed out of $170.00 by their salesperson and office staff. Their advertisement of ONE day shower installation is a falsehood. It was 69 days from start to finish. Also, false advertising is the "honesty" mentioned in the commercial and ad. I tried to resolve the issue of the overcharge of $170.00 and asked to speak with one of the owners, only to get the response, "That is impossible, they are not available and they don't talk with customers". In my opinion they scammed me. I WILL NOT RECOMMEND BATH FITTER to anyone and will let others know to the beware!
Reviewed Feb. 28, 2024
Nice shower, more room than before, everything fit well. We really love new shower. It replaced an older fiberglass insert. The only thing I might say is I think the cost is high for the time and what was used. It is what it is. If you want one they not cheap. We ok with it.
Thank you so much for sharing your feedback. We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 27, 2024
Promise of one-day-service fulfilled... Start at 8:15 a.m., finished by 7:15 p.m. Job well done. No problems. Installer was very professional and committed to his work. He consulted with us about a possible change, which we approved. The resulting shower is very attractive, safe, and blends well with the bathroom decor.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 27, 2024
The service I received from Bath Fitter was excellent. I have nothing but praise for their service. Both representatives that came were very nice and very informative and everything they told me was done on time and done well. I would recommend them to anyone. I am enjoying my walk in bath shower and it looks very nice. I will have friends and family to come and see it.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 27, 2024
I was quite impressed with the installation of my new shower. The contractors were on time, respectful and listened to all my concerns. Will definitely recommend them to anyone planning to update their bathroom. The sales Representative was thorough and updated me prior to construction. It truly was a great experience working with Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 27, 2024
My wife & I were very pleased with the initial salesperson who came and explained the process of taking out the old tub and replacing it with the new product. All questions were answered to our satisfaction & the final installment (and cost) were exactly as originally stated! We very much appreciated the honesty, integrity, and workmanship that we experienced throughout this project. Thank you for your professionalism from start to finish!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
I recently has hip replacement surgery, and it was difficult to get into my tub. We had a new shower installed w/glass doors. The installer was Greg and the Plummer was Paul. They did a fabulous job. They were efficient and neat, cleaning up after themselves. We are are very pleased. I would recommend them (Bath Fitter) to anyone.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
The old shower was removed and a new bath and walls and ceiling were installed. I was extremely happy with the results. A bit more of caulking was required and the gentleman who installed it came back and fixed the two small details. I was very happy with the results. He also told me to avoid bath bombs, as they could somewhat stain the bathtub. I'm so glad that he told me this!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
Very pleased with my new bathtub. There was a small problem but they came out promptly and fixed it and gave me a free soap dish for the inconvenience. The workmanship is excellent and everybody was friendly and helpful. It was completed and nothing for me to do when they let. I did have all the old ripped out and replaced. The only downside for me was the price, I am retired and on fixed income, but it is guaranteed for the rest of my life and the life of the house... And as my mother used to say "you get what you pay for".
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
The man had to travel from Sacramento to Modesto so he did not start work until after 10. However, by not taking even a lunch break he completely removed the old tub and walls and installed the new shower by 7 p.m. I was very impressed with his dedication.as well as how good the job. No complaints on how well the new shower works.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
The employees were all great and were very skilled and conscientious. We love the result, too. Aside from inclement weather delays, we felt the install took longer than it should have. One reason was incorrect measurement taken, another was employee sickness. Lastly, cleanup (dirty floors) could have been better. We will consider using BF again.
Thank you so much for sharing your experience! We appreciate your honest feedback and will use it to improve moving forward. Thank you!
Reviewed Feb. 26, 2024
The original installation was great except it left the tub caulked to the bare underfloor in a small 2 inch section. This was covered under warranty so they came out and did a proper fix at no charge to me. I would have rather the original technician had mentioned it. We had a piece of flooring that the warranty technician was able to use to fix the hole, so it worked out.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
The gentleman you sent to my house was probably one on the best service reps I have ever dealt with. He installed a window in an existing washroom wall. I think his name was Jaime but I can't be sure. He was in and out in what seemed like no time and I couldn't be happier. I would gladly recommend both Jaime and Bath Fitter to anyone who ever asked me. Thank you.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
We had our tub removed and a walk in shower installed. We are very pleased with the work and everyone was professional. Although my husband had a hard time understanding the worker onsite. We did have a little issue when the tub was being taken out. It caused a hairline crack and the molding pulled apart on the exterior wall that was in our living room. My husband took care of it on his own.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
I investigated several companies for my new shower and was very glad I decided on Bath Fitter. My salesperson was very helpful in addressing all my concerns and was a pleasure to deal with. My installer was prompt, courteous and did a proficient job! Cleaned up so well you didn’t know any work had been done!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
Using Bath Fitter was an easy process from beginning to end. I have previously used Bath Fitter to install a bathtub in my master bathroom and have been pleased with the materials used and the final look. And, the cost is very reasonable. When an issue may arise, Bath Fitter responds immediately, honoring their lifetime warranty.. That is why I called Bath Fitter when I needed a shower for my elderly Sister, and once again am very pleased!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
I had a new shower installed in February 2024. From the proposal process right to the end, Bath Fitter delivered!! Their team of technicians and sales person are second to none! I would not hesitate for one moment to use Bath Fitter the next time the situation demands their help. The other thing that was impressive is that they left my property the way they found it. Very clean and detail oriented. They put down drop cloths from the outside door to the bathroom. They respected my property.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 26, 2024
Was shocked that the job was accomplished easily on time. Demo and new install all done in one day. No mess left behind. Our installer, Trevor, was absolutely fantastic. Could not have been more pleased at finished job. My wife loves it. Will definitely recommend Bath Fitter to my family and friends.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
We have never been more pleased with a project to upgrade our living space than we were with our Bath Fitter bathroom make over. From the most amazing sales consultant, Jennifer, to the installation team who came and did the work. They were “First Class” at every turn. Very knowledgeable of their products offered, didn’t oversell us on more than we needed or would look out of place in our home, and the pricing was very competitive! The install was amazing. We really planned for a fair amount of disruption and anxiety, and there was NONE! Seamless, quiet, and very dog friendly. The outcome has been the most comfortable shower space! A safe and beautiful functional shower with all the comfortable bells and whistles. Wish we would have done it sooner. So very happy.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
The process went very smooth. The installers on time as promised. Upon completion of the project was a slight issue with one of the accessories. When I called to report it, they sent an installer the very next day to fix it. We are completed satisfied with our new bath.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Everything was made easy from start to finish. Everyone was helpful and nice to deal with. The crew that did the work was professional and didn’t make a mess. I have told all my friends and neighbors about the great work. Glad that I picked Bath Fitter to do my showers. Money well spent and peace of mind.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
I think Bath Fitter are great. I've used them 5 times, never a disappointment. Tim and his crew of installers are wonderful, they'll do exactly how you want it. Prices are fair, done in a day. 1 day, can you believe that. All done in one day. Can't be beat, lifetime warranty, and problems, call and they will come running.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Excellent workmanship-finished in one day-great material. Easier to get in and out. Handrails really help. Easy to clean. Would suggest giving the customer a hand held squeegee. Should have done this years ago! No pressure from the salesperson when coming to our home. Would recommend to anyone.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Predictable: I got what they said they would deliver, for the quoted cost, on the scheduled day! This shouldn’t be rare with contractors but it is and is truly appreciated when delivered. Professional: the installation was well done and my house was kept clean throughout. There was a little collateral damage to one of my walls and they organized the repairs at no cost to me. I was kept informed throughout the process and followed up with afterwards. Perfect: my new bath is exactly what I needed.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
I am very pleased with the work Bath Fitter has done for me. They were very professional and precise. You can tell they take pride in their work. I would highly recommend them to my friends and family. I have attached a photo for you to see. I would give them a rating of 5*, 5 being the best rating they could receive.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Added a second bar for more safety as we are older. He arrived on time and had it installed along with repairing towel bar, Explained why the grab bar position was best where he suggested it be attached. Work was completed quickly and accurately. We may look into a repair to our shower head made by Delta if attachment screw still tends to come a bit loose. Thanks Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
I love my new shower - thank you! Installer was professional and courteous - everything went Wonderfully. :) I appreciate the Professionalism and expertise! Thank you so much! I will certainly call again if I need another bathroom remodel. :)
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
The Technician arrived at 8:00 AM and went right to work. As the technician continued with his work, we checked in on him periodically to see if he needed anything. He worked right up to 12:00 noon and took a lunch break. Upon returning from his break, he diligently worked on the shower until approximately 3:00 PM. The conversion looked wonderful and his (technician) work was undeniably perfect and to the standards that we expected. He told us not to use the shower for 24 hours. We paid him and he left and upon inspection we were not able to find anything unkempt and the completed work and area looked as though he was even there. Two days later we tried out the shower for the first time and it was truly a great experience. After the shower was complete, we decided to completely re-do the rest of our bathroom. We are so excited with our new bathroom as it looks like a picture in a magazine. Thank you Bath Fitter and to the installer, Zeb.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
I cannot say enough about my experience. From our meeting with Spencer to the actual installment of our new shower everything went smoothly. Our new shower is beautiful and we are enjoying it very much. The workers were so professional and friendly. I will recommend Bath Fitter to anyone I can. I am a VERY satisfied customer!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
The two installers were hardworking and timely. They did an excellent job. The shower is wonderful and exceeds our expectations, the work was precise and well done. They covered our stairs and cleaned the whole area spotlessly. They left no trace of having built anything. Well done. We would totally recommend Bath Fitter to all of our friends an family.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
The entire process was seamless and painless and the pricing is very reasonable. They answered any and all questions quickly and effectively. The installer gave a courtesy call as requested and the system emailed me every step of the way for the order process. I came away extremely impressed! They are a great company to serve and provide for this area.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
We hired Bath Fitter several years ago to renovate 2 bathrooms and were completely satisfied with their work. Both bathrooms still look nearly new. Since we are getting older and have difficulty with stairs, we contacted Bath Fitter and made an appt. to discuss replacement of the tub/shower on the main floor with a walk-in shower. Although it has been years, we worked with the same Sales Representative again to plan our conversion. It was like having an old friend visit! He is very knowledgeable about Bath Fitter products, answered all our questions, measured everything with precision and explained every step of the process.
The Scheduling Admin was in touch frequently while our order was under expert review, after review was completed, when materials were ordered, when materials were all in and to schedule installation (within the timeline of the contract). Our installer arrived on time, was friendly and went over the scope of the work with us before starting the job. He did an excellent job, removed the old materials and cleaned up the work site. We love our new walk-in shower! Although we probably will never need another bathroom renovation, I would highly recommend you call Bath Fitter if you need one.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
David gave us a great price. The installer was friendly and did very accurate work. All the customer service people were quick and friendly. My wife can finally take a bath in a nice clean tub. I will use them for all future bathtub needs. They are the best bathtub remodelers in Atlanta.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Our old shower tub combo had seen better days. We checked around and found. Bath Fitter. From the initial sales call to final installation the process was easy and seamless. Our sales rep Alan was very helpful with our selection and was never pushy. Our installer was on time and worked efficiently. Most impressive was the fact they put covering on our floors to keep anything from getting on them. We were advised our Shower conversion would take 1 1/2 days - they delivered. Can speak more highly for Bath Fitter!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
We have to thank Bath Fitter again for finding out about our wood problem that we were not aware of. We would have been out of more money than expected without knowing what's ahead. Once we fixed our problem they were able to complete the job to our satisfaction. Thank you.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Our experience was a great one. Both the salesman and installer were timely and honest. Installation was scheduled quickly and we were informed on every update. The installer, Daniel, was amazing and completed every modification expertly and efficiently. He answered every question we had and explained each process along the way. We were extremely pleased with our entire experience with Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
We looked into several companies as potential candidates to replace our outdated tub/shower combo (vintage 1998) and selected Bath Fitter for the following reasons: reputation in the re-bath market, customer reviews, installation options (components, height, hardware, etc.) and the overall clean lines of the product. We are delighted with the results, the quality of the product, the care the demo/installation team took in our home, and excellent communication during the process. Thank you!!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
We are so happy with our new walk in shower. With my knee replacement our new walk in shower is wonderful for me. I really love it. It is so beautiful and easy for me to get in and out. Thank you so much. Our installer did a wonderful job. We recommend you to all our family and friends. You are amazing.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Ours was not a straightforward change over. Our installer did a wonderful job rebuilding to our needs. This was the second time we used Bath Fitter. Would highly recommend. Our plan took a day and a half and was worth the wait. The installer was very professional and wanted to make sure everything was perfect. Thanks for a great turnkey job.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
Stan our installer did a great job. He is an outstanding person and we are very happy with the job he did and very happy with our new shower. We used Bath Fitter many years ago in Venice Fl, they came from Ft Meyers FL and did a great job then.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
We are very pleased with the job. It was done in a professional manner by two very nice men. I said above that I would recommend Bath Fitter to a neighbor. I would but with a strong warning to be cautious. It is very expensive. I am not sure that we were not taken advantage of because of our age and my blindness. Once again, great job but probably wouldn't hire again due to high cost.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction! We want to reassure you we do not take advantage of our customers regardless of any circumstances.
Reviewed Feb. 25, 2024
The installer was prompt, kept my place tidy and finished the project within expected time. He followed all instructions and everything was done to my complete satisfaction. I would definitely recommend Bath Fitter to everyone I know that wants to do something similar.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 25, 2024
The Bath Fitter team did a great job! It was a bit tricky task to replace the old shower with a bigger and nicer shower, but they did it! We now have a beautiful curved shower that I can easily can in and out. The Bath Fitter team work well together and were willing to answer my questions along the way.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
They made it so easy. I met with a salesman who did the measurements, he talked with me about the design and then he gave me a total price for the job. Then he gave me an installation and estimated completion date. It was so easy and the job was completed quickly. The whole process was stress free.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We are very happy with our new bathtub and surround. The job was done beautifully and professionally in one day as promised. The technician was excellent in every way. He did not cut corners, worked diligently and carefully in restructuring the bath area. He was pleasant to talk to and answered our questions and addressed our concerns. We highly recommend Bath Fitter and specifically the technician.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Excellent workmanship fitting surround to the craftsman style woodwork. Looks as if it has always been there. No place for water to stand. Everything has a slight slope to eliminatae any standing water. I look forward to many enjoyable times and easy cleaning in this bath. All my neighbors are envious.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The man who was removing the existing bath and shower surround was shown where the water shutoff valve was located. He did not turn it off completely. The plumber(supplied by defendant) had to run from the upstairs to the downstairs to completely shut off the water. He didn't notice it until the drainage system was installed. We now have water damage on our basement ceiling right below where the work was being done. When they came out to look at the damage we got an unsatisfactory reply. We now have water stains on the basement ceiling underneath the installed shower.
Reviewed Feb. 24, 2024
We have had our front bathroom updated by Bath Fitter and had success with that. We had our master bathroom redone. Our installer then is now a manager for Bath Fitter. Our recent upgrade came out Excellent and everything we wanted we got installed. A matter of hours our bath was improved 100%.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Everything about my experience was good. From the salesman to the installers, everyone was very friendly, respectful, and the installation was quick and easy. If I had a complaint, it would be that the sales pitch is entirely too long. I really didn’t need to know the history of Bath Fitter and I had already made up my mind that I wanted the work done, but my Consultant was at least an hour and maybe more before we even talked price. Super nice guy…Just didn’t need to be sold on the company.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!

Reviewed Feb. 24, 2024
Great experience with this company. Very professional from the sales rep that did the initial visit for the estimate to the gentleman that did the install. Left the room clean and took extra care to ensure no damage done to house when removing the old tub. Would highly recommend this company and would use again. Love the lifetime guarantee.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
I am happy with the shower. John did an amazing job. He was here for only 7 hours. He made it look easy. I am amazed at the way in which he did the job. It took around several hours and if we had a regular plumber it would have been more hassle.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The showroom, installation and follow up experience was top rate. Everything was as scheduled and quoted accurately. The product was superior and arrived intact and as described. The team that did the installation was professional, knowledgeable and very polite. They worked the entire day and created a new tub and surround that was perfect. I would highly recommend the Bath Fitter team from London Ont.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Everything went very smoothly, from the removal of the one piece fiberglass tub/shower to the replacement with new, shiny acrylic. We were very impressed with your workmen and the quality of your product. It only took one and a half days. The cleanup was exceptional also. The pricing was fair for the quality and the speed of the job.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Decided to change my existing tub and went online to do some research, when I came across Bath Fitter. From the quote to the installation, it was a very pleasant experience. The salesperson was thorough with what we needed. The installation was extremely quick and smooth. My bathroom looks amazing, my kids love the new tub.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
They did an outstanding job. The guy that did the work was very professional. Very clean job and well done. They were on time. The guy that put it in would clean up as he went. I could go in there to look to see how things were going and it was spotless. He cleaned as he went. I just can't say enough about the installer. He was outstanding. The installation went just like they said it would. VERY SATISFIED WITH IT.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The caulking around the outside is uneven. Not a straight line. Against my walls and floor tile, it does not look well. Also if you measured each side on the glass enclosure to outside edge they don’t measure the same distance. (Only if you were looking for it). The water flow force has been disappointing with not much force as I had previously. For my $10,000 I expected perfection. The two workers were nice, But nice doesn’t cover quality of work. Thank you for asking for my opinion. Evelyn.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
December 29th 2023 my shower was installed. Two men came to my house to install it. They arrived at 7:30am. They were finished at 11:30am. I have been extremely happy with my shower. Recommended Bath Fitter to my friends and neighbors. Sent them pictures of my shower also. They all wanted to have one Installed, but their finances wouldn't allow it at this time. I got a loan for 48 months for 0 percent interest which makes it very affordable. It is offered certain times of the year. There is a lifetime warranty also if I experience any problems or defects with the shower. I call the local office and they send out someone to fix the problem.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Both James ** (our salesman) and Adam ** (our installer) are an asset to the company. So far very happy with the experience and the follow up service. Bath Fitter gave me everything I asked for and I did not have to look for a plumber. To be fair I would like to be asked to write another review about 5 years down the road to see how it holds up long term.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We could not be happier with the work Bath Fitter did on our bathroom. Our new tub, shower, doors and fixtures are just beautiful. It’s been over a month now and we still say how nice it is. All the people we dealt with were very nice and professional. The work was done in 6 hours and everything was left very clean.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Bath Fitter did a fantastic, professional job from start to finish. Tub out, shower in with 72 hours. Cleaned up and it looked great! Never have to worry about cleaning grout again. Super easy to clean!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We really enjoyed working with this company. They were very professional and friendly from the estimate to scheduling to completion... All contacts were friendly and informative and the crew left the home in perfect shape after the shower remodel that only took 2 days. I would definitely recommend Bath Fitter for any of your shower or tub remodeling...
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Very professionally done. Work was well organized and neat. The installers gave us time to look at individual items like the shower caddy to make sure we liked where they placed it. Extremely happy with the end product. Installers were very pleasant. The entire project was completed very efficiently!!!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Sales guy was excellent and got me to their showroom and I did find something that I thought would work for me. Bath Fitter were installed before I purchased unit and had them update their product. Like the updated product and was able to use the current tub and ceiling top and taps. The new surround is very nice and the installer was a senior guy and did a great job at the installation. I am a pleased customer.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Second time we used Bath Fitter over past 10 years. Two separate locations. Will always use this company. Company is outstanding, along with office staff and installers. They are exceptional at responding to even the smallest issue. Highly recommend them for all bathroom jobs.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
I had Bath Fitter upgrade my existing shower stall. From the salesman to the installer, they were very upfront and explained everything. The installer took his time and showed me everything that he was planning to complete. The job exceeded my expectations. It is a real professional job. I would really recommend Bath Fitter again.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Our Bath Fitter experience was wonderful. We used them in a previous home and chose them again to enlarge a shower space by removing a whirlpool tub. Brad was great as our installer; he very professional from start to finish. We are thrilled with our bigger shower and with the new alcove space for storage.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We are very pleased with our shower remodel. Jeremy ** was our service person. He was professional, timely, and knowledgeable in his work. HOWEVER, we have requested one more grab bar, and it is like PULLING TEETH to get them to install it! It’s a 15 min. job, but still no luck!!!
Thank you so much for sharing your experience! We will follow up with our team to ensure the grab bar gets installed. Thanks for letting us know!
Reviewed Feb. 24, 2024
Dealing with BathFitter was a exceptional experience. They were friendly, helpful, and professional. From the salesman to the measuring technician to the installation technician was very positive. I had the master bath and the hall bath renovated with BathFitter. The bath/shower surround material was accurate (no more dealing with tile grout), and the chrome fixtures were commercial grade. Both bathrooms look beautiful now! Would definitely recommend BathFitter to family and friends.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We love our new bathtub and shower. I thought the price was very fair. Construction is very solid. The man who did our install was professional and competent. He was very respectful of our home and left no trace of the process that had occurred that day. The bathroom feels like a fancy hotel. We really enjoy it. Thank you Bath Fitter. We will be hiring you for our other bathroom soon. Thank you.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
What else can one say ….Shower quality product, quality installation, done by quality installers, at a quality price!!! Would recommend these folks for any home renovations! Simply in love with this company and its staff!!! I would be happy to show off my new shower area at any time!!!
Mark
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
This is our second time with Bath Fitter. First time many years ago for the Bathtub and now for the conversion from Tub to Shower. Installations were both easy and extremely well done. The tub reline looked like new many years after and was like new when we did the conversion. Lifetime warranty means just that - we has a problem a few years after the tub reline and it was replaced with no argument. That means a lot.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Great service and our team was on time, reliable, and the job was completed in one day. The technician had to be in Pocatello for a new job the next day. Refreshing to have the team working together and finishing in one day. No extra charge for gas money or hidden fees.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The process from the first sales conversation to the finish- Their word was gold- what they promised, they delivered. Everyone showed up on time. I am happy with the clean look in my bathroom. It doesn't happen like that very often anymore! Loved the one day finish- and the people installing were respectful - and left the bathroom area clean! Thank you!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Bath Fitter arrived at my condo, Feb 14, 2024. I expected to be home to greet them but I had knee replacement surgery that same morning & was gone early. I had a good friend greet them instead, along with our Condo Assoc. President - and the crew went to work. The upshot? I was released from hospital the next day, arriving home late afternoon. The crew was gone, the work was finished, and everything was clean & tidy. The workmanship is excellent & when the back- ordered, handheld apparatus comes in, they’ll be back to replace the temporary shower head. Couldn’t be more pleased.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We had a tub removed and shower installed. After initial installation we noticed a horrible squeaky sound from the base. We called, spoke with a gentleman who came out and agreed that something needed fixing. He ordered a new base which was installed last week. The squeak evidently came from the new drain being too close to a joist. The new install was completed and we’re happy thus far. Bath Fitter stepped up, agreed a repair was necessary. Other than an inconvenience (unforeseen) we would recommend Bath Fitter to all.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Everything was great, from the initial sales call appointment to the delivery and installation. The installation team arrived on time, worked all day and finished on the same day. It is a very well worthwhile investment, money well spent. Everyone was very professional and efficient. You cannot beat the warranty. I would highly recommend Bath Fitter to my friends and family. The shower and components of top quality.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Remove existing shower kit. Including replacing all existing plumbing parts; diverter, etc. Install new tub cover and wall surround. Included new shower rod, towel rod and sop caddy in corner. Done as promised in one day. Install team was timely, neat, very professional; and polite.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Technician Colton was very knowledgeable with our shower install, We are Very Happy with the work he performed and his team giving him a hand when needed, He removed our old cast iron tub, prepped the area prior to shower install, I would strongly refer Bath Fitter to friends and family, Thanks to everyone.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
I would highly recommend Bath Fitter to everyone! The guys that came to my house were very friendly and professional! They made sure everything is done right and all my questions are answered before they leave! Reese was very helpful! Thank you again for the beautiful job you all did!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The decision to use Bath Fitter was an easy one. My friend had Bath Fitter do her bath tub years ago. All this time and she continues to rave about Bath Fitter and every part of the process and the results. She said use NO ONE except Bath Fitter. So I did! She is 100% correct. From the absolute very beginning to the very end, they've been exemplary in every way. Tom did an incredible job, it is perfect and shiny, brand new and I never have to worry about not being able to climb over the bath tub wall again. The communication was fabulous, the result's perfect and I am completely satisfied and extremely happy in every way!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
They were ready to install much more quickly than they said, came on time, finished in one day as promised and did a great job. They explained everything we needed to know before they left and cleaned up well. I was very impressed with the whole process. We usually do everything ourselves so this was an experience for us.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Even though I signed the contract in November '23 and my bathroom wasn't installed until February '24, I'm very pleased with the results. They told me it would take 2 days and even though they some demo work, that's what they took. The installers were perfectionists. Every caulk joint was perfect as well as the surround itself. I chose them, even though they weren't the lowest price, because I liked the idea of a 1 piece surround without having to worry about water getting behind there.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
We had our tub covered as well as the walls around it, It is beautiful and just perfect. They were prompt, professional, knowledgeable and very courteous. They completed the work in less than one day and I would recommend this company to anyone that needed any bathroom updates. I could not believe how prompt and careful they were when doing the work. They were very cautious and considerate with the conditions were when doing the wok.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The installation took a day and a half, and it was very professionally done. Installers were courteous, kept the area clean, and cleaned up after each day. They even laid down cloth covering along the pathway from the front door to the washroom, keeping dirt and debris to a minimum. The product itself was great, though probably more expensive than others I've seen online. However, Bath Fitter came highly recommended. The installers answered all the questions that I posed, and also made suggestions on how best to place certain parts during the install.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Bath Fitter installed our tub / shower unit back 2010 or 2011. Anyway, getting older now and more difficult to step in and out of the tub, it was about 19 -20" high, so for safety reasons only, we had them take the tub out and install a low profile shower (only has a 2" lip). Done in one day, on day promised. Completely covered the floor from the door to the bathroom. Covered the sink and toilet with plastic and away he went. True professional, he didn't have any wasted motions, just went about his business and was done in about 7 1/2 to 8 hours. Beautiful job and once again Bath Fitter delivered on a beautiful step in shower!! Super pleased and we highly recommend Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
I loved everything from the salesperson whose name was Steve to the people came in to measure and the person who came into install. It was all done very professionally. No haggling about price. I was told my sister would get a $100 check for her referral because she had it done in her home and I was wondering if she was still going to receive that because she hasn't as of today which is February the 24th.
Thank you so much for sharing your experience! Please reach out to your local Bath Fitter store regarding the referral reward and they get that taken care of :)
Reviewed Feb. 24, 2024
Right from the get go, meeting with Billy the Sales Rep., I was able to develop a sense of trust. He got to the point and did not pressure me. He was respectful and understanding of my needs and wants. Before he left we were able to set a date to have my tub to shower installed. Dylan, the installer was punctual. He too was very professional. He took precautions in covering my floors. He wasted no time going straight to work. He was meticulous, understanding, and paying attention to details. I can't say enough about how proud I am of my beautiful custom designed shower. Without a doubt I recommend Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Excellent service timing. No surprises at all. I had been putting off getting my tub removed and I am so glad I finally called Bath Fitter & shower was installed within a few weeks. Wish I could remember the name of the installer as he was so quick, clean & great to deal with.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Walk in Shower looks amazing!! Thanks to Bath Fitter!! They handled everything from financing to great Customer Service! Thank you for your friendly and professional work! Our Sales guy was Jeff **. He was very helpful! He explained everything about his products along with demonstration. We are very pleased!! If you're looking for quality work with no middleman you have found them with Bath Fitter!! They are a little costly but you get quality service and product! Warranty is through Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
The product is GREAT, the technicians were GREAT, but someone in the office is LESS than great. We were offered a price reduction due to our acceptance of a fairly minor blemish, and we also made a change order to upgrade the shower head. We should have had a balance in our favor of almost $100. The ‘final’ invoice had the reduction short of the agreed amount, raising what we are to pay INCREASE by $5, an almost even trade, but NOT what we agreed to. GET IT IN WRITING BEFORE THE TECH LEAVES!
Thank you so much for sharing your experience. We appreciate your feedback and will look into this matter further. Thank you.
Reviewed Feb. 24, 2024
We are so pleased with our new walk-in shower. Amazed at the level of professionalism and hard work of our installer. He removed the old tub and framed out the shower walls the first day and finished the whole job the second day. My mother is 94 years old and lives with us. He took the time to let her sit on the bath seat and determine where the shower head holder should be, and the safety bars. Very nice and caring.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Very satisfied with the shower and the installer. He was very prompt and did a very good job. When he left, he took all the garbage that was left behind. I would recommend him to anybody. The worker was sick one day and the office called and told me he would not be here.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Our new shower is wonderful. All white "brick" pattern. It was easy to set up an appointment for an estimate. The installation was scheduled for a reasonable time thereafter; and the shower was finished in one day. It was a simple replacement for the previous surround that collected mold, and the original design wasn't one we liked. We also had a seat installed and the shower fixture was changed. So...all is well that ends well. The installer was friendly and professional; and he was careful not to allow any installation debris to leave the bathroom. The trail of paper on the floor was very helpful. Thank you for a job well done.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
William removed all tile walls, old bathtub and hardware. The installation of new walk in shower took 2 days. I was able to use the shower 24 hours later. It’s been a lifesaver and lifestyle change!! All debris, garbage, old tub and tiles all removed. Thank you for a beautiful job.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Installer was absolutely terrific .. Tidy and efficient and did a wonderful job .. Also, I chose to do a tub surround only and the material and workmanship is great .. Very, very happy I chose your company for this work .. from the estimator to the finished product. Thank you.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Fast, on time. Finished the job in one day as promised. The installer was a little late. But once he got started the job went smoothly. It looks great. He also did a great job cleaning up construction debris. I replaced the plumbing fixtures, shower head, faucet, drain stopper. This is for a rental unit.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Our fitter was absolutely great! We love our new shower…Tons more room and great grab bars and fixtures…The presenter was terrific and we never looked for a comparative price…No need…We were sold! The new addition has made my evening showers so exciting!!! Do not miss my old golden harvest tub one bit!
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
Your staff was very thorough, capable, and efficient. They were well informed about our order and selections and knew exactly what to do. They obtained our input when needed but otherwise were very independent. They surprised us by being in and out in one day with great care and quality workmanship. Your whole crew were a pleasure to work with.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
My husband and I had recently moved into this home and choose to update 2 bathrooms. We were very happy with the process. The installation went as planned, in and out in 1 day, with no surprises. They really are professionals and know what they are doing! We have been enjoying our walk in shower and tub since and would recommend Bath Fitter.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Feb. 24, 2024
All in all the experience was good. The wait time was a bit long, but I guess them being busy is good for them. About the only thing I can say I have a real disappointment in is the seat in the shower. It is all but useless. It has a big angled corner which takes up almost half of what should be seating area. You have to really brace to keep from falling of. Now I haven't done so yet, but my husband did and he is only a tink little man weighing about 140 pounds. It would work better straight in the center of the wall without any thing taking up the space. I see no value for that angle. Other than that it is serving us well and we are overall happy with the shower.
Thank you so much for sharing your experience! We appreciate your feedback regarding the shower seat and if you need anything else please do not hesitate to reach out.
Reviewed Feb. 21, 2024
The caulking they use where the shower wall meets the tub is outdated. I continually get mold buildup under the caulking. The last time they replaced it, I was told they don’t have caulking that doesn’t have that “lip” where the mold builds up. I wish I would have gone with a local company and not a big chain like this. I don’t even bother calling them anymore.
Hi Kimberly, we are sorry to hear about this recurring issue with the caulking. This build up of mildew can occur over time and may have to be replaced after a few years. To prevent it, we recommend cleaning the caulking regularly with a 50/50 mix of water and regular chlorine bleach to help kill any surface germs and/or bacteria. If you have any further questions or require further assistance. Please do not hesitate to reach out. Thank you.
Reviewed Jan. 26, 2024
We were impressed with the workmanship of Jack and Ron. Their demeanor was upbeat and they were congenial and helpful in explaining what was happening. They are obviously very skilled at what they do and they do it very efficiently. They have great people skills as well and are sensative to our needs. We would recommend these two workers to any of our friends because they are so good at knowing their product and how to install it. Thanks Jack and Ron.
Tim & Marlene
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!

Reviewed Jan. 20, 2024
Dillon arrived on time and did an excellent job on our shower stall. He explained exactly what he was going to do and the shower looks great. We are very pleased and Dillon was very friendly and professional.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Jan. 18, 2024
Updated on 03/11/2024: Bath Fitter sent a seasoned professional to handle all the work necessary for the rehabilitation project. His work ethic and mannerisms were exceptional and project was completed in 1 day. We only wish that we contacted Bath Fitter sooner.
Original Review: We hired Bath Fitter to rehabilitate old bathtub and surrounding walls. Company will send out service technician to finalize measurements in 2 weeks, then the materials can be ordered. Company indicated it will be approximately 6 weeks before restoration process can begin. Thus it is premature to comment about workmanship until project is complete.
Thank you for your review. We look forward to your feedback once everything is complete!
Reviewed Jan. 16, 2024
I was surprised that Bath Fitter did full installs from the studs. Overall the process was very good. Communication before the install could have been a bit better but I had more than the typical amount of questions. The installation team was excellent, skilled and very accommodating. The project was done on time and the shower is beautiful.
Thank you so much for sharing your experience! We are thrilled to hear our team was able to complete everything to your satisfaction!
Reviewed Dec. 28, 2023
Problems are not handled in a timely manner, once you have the installation any repairs they make you wait 6 to 12 weeks, even if it was done wrong or you have leaks. They tell you one thing and give you a date to fix the problem then cancel at the last minute.
Reviewed Dec. 17, 2023
Caulking needs to be stronger. The caulking used is very thin and if it starts to peel, it will continue until there are gaps between the shower wall and the seam it is caulking together. I don't know what else you want, I am not crazy happy with the completed job, but it is what I asked for and didn't complain when the job was finished. I have a "walk-in" shower and that's it.
Hi Alice, we appreciate you taking the time to leave a review. We are sorry to hear you are not fully satisfied with your shower remodel. We will share your feedback with our local team. Should you ever need assistance with your caulking in the future, please let us know.


