American Standard Walk-in Showers Reviews

I was looking for a shower-bath bathroom system. My plumber told me that American Standard products were the best, so I decided to go with them. They're a little pricey, but they have a lifetime guarantee. The installation person was very good. He did make a mistake and had to order a part because he cut it too small, but it came and everything was good.

American Standard did a good job on our house in Florida. But the price of the walk-in bath may have been a little higher than some of the other ones. For two of them, we spent around $30,000. And we've only got to use it a couple of times because we live in Missouri most of the time. We showered there maybe five times since we've had it. We probably could have got something comparable, a little bit cheaper. But when the wife found what she wanted, we signed the deal. We went with a very deluxe thing with the rainfall shower thing plus the separate spray head. It was very nice and luxurious. We got the teak wood sheets that fold out. We had a tub pulled out and had the nice shower put in with the barn door rollers and the heavy glass. My wife went all out on what she wanted. That'll be our retirement home eventually.

The sales rep came over one afternoon and talked to us about the walk-in tub. He showed us different options and we were somewhat interested in it. He got some measurements and left. I called him back a day later and told him that we would like to have the walk-in tub installed. And he came back and got the final measurements. The installers came in and took the old tub out and installed the shower. It meets our needs. We would have had the shower a little bit lower. So I told him to put it at that height. And it was a little bit high for my wife, but we can make it. It's a lot easier for both me and my wife to get in and out.

I called American Standard for a walk-in tub but that's not what I got. What was told to us was it would be hard to sell the house with a walk-in tub. I bought the product over what the salesman said but his recommendation was wrong. He talked me into getting a shower where my tub was. It's a shower up front and on the end of it where your foot would be sitting in the tub is a shower also. They have a bench that you can sit up. My wife and I were talking about it last week. I was telling her that the shower is beautiful. I like it but we don't have a tub. I have trouble with my back and that was what I wanted the walk-in tub for. Sometimes I like to take a bath or just sit in the tub. Also, I understood the salesman saying that I was supposed to get a hot water heater with the product. But he said he didn't say that.

The American Standard walk-in bath is amazing. My favorite feature is the shower. It’s nice to sit on a chair in the wall and let the water run all over you. Things are easy to grab and do whatever you wanna do and it’s so easy to clean. But using the walk-in bath is too much for me at my age. I probably would use it more if I was younger, get around more.

American Standard Walk-in Baths had better quality and competitive pricing. Also, their rep was intense. He was a very good salesperson. It was very interesting. He had a lot of energy and knew what his stuff was. He was, “No, no, no. You need to look at this. If this is what you're going for, you will like this. We'll check this out. This fits in your price range.” He knew everything, knew how to pitch it to us and found what would work with our budget. The installers were great guys. They came in. Within two days, they were done. And I couldn't even tell they were here. They cleaned up. They were polite, quick and efficient. My grandmother and mom love the shower. The price can be a little on the high side, but it makes life much better and is worth the money.

I liked American Standard Walk-in Baths' product better. The price was the only down part of it. But it was still cheaper than other companies I talked to. Also, American Standard's rep was very knowledgeable. She explained what they offered and what my options were. I had another company come out after her. And I liked her better, so I contacted them, had them come out and do the work. The installers came in and did it all in one day. They had to come back because the drain leaked. And the guy came back the next day and fixed it. My wife can get in and out of the shower without having this 13" step to get into the tub. I enjoy the shower better because I can get in and out of it easier.

American Standard's rep was great. The installation went very well. They told me it would take two days and I was fine with that, but they finished in one. The work is pristine. It's a good walk-in shower. But it's too narrow and I'm very uncomfortable in there. And it's a shame because I paid so much money for it. I got rid of the tub because it was narrow to hold a seat. This shower holds a seat, but it's too narrow. When I stand up to shower, my elbows hit the wall and door. They should have said, "You've got more space here." I have a big bathroom and the wall extends out that it's on. They could have made it another six inches deeper and not had to do any construction, and they should have thought of that.

They did a shower for me. The reps were very professional and easy to have in the house. I'm very satisfied and happy with the final product. I had them re-place the grab bars I had because they are better than the ones that came with the American Standard because they are non-slip. That's very important when somebody is disabled or old. Also, the seat in the back is a little larger than the normal one. I would like to have had a longer metal hose to bring the shower head back to my husband better. He can't get it over his shoulder.

The installation of our American Standard was very good. It was done efficiently. The quality of the product is very good too. I'm satisfied.

It was a good shower install, and the quality of the shower is very good. The only thing I don't like about it is at the bottom of the sliding glass doors, it's plastic. Everything else is top-notch. People would think they would put metal in it. The first day, American Standard had to come in and redo it. I called them, and I had it fixed within a week. Other than that, I was very happy with them and with their calls. They were very helpful getting the piece to fix the issue. The shower is pricey, but it's worth it. I'm very safe and comfortable in it. I've been off my feet for two and a half months now, because I had an operation on my foot. I'm using the handicap part of it too, and I enjoy it. I'd much rather be standing up to take my shower but if I gotta sit, I'd sooner sit in one of theirs.

I had one other guy come in. But the American Standard salesman was a lot more professional and we got a better price. But the installation took a lot longer than they said it would because the installer wasn't happy with the base for the shower. So we had to order another one that put us off for two weeks. We had a room we couldn't use for two weeks because of that. Wasn't the installer's fault, though. It was whoever supplied him with the parts. I had to get rescheduled for the guy to come back in because he had other work to do. But the tech was a professional. He explained everything before he did it to us. I was satisfied with him. I paid to have somebody else do it. I wanted it done right. We're more than happy with it. My wife really likes it. We use it every day to shower. I especially like the shower that we installed. I like having a wand in the shower.

I had a wonderful experience with American Standard. We got it in July and we love it. The quality is awesome. We were also extremely happy with the reps. They finished everything perfectly. They were done in one day and they went above and beyond as far as keeping our house clean. They were amazing. Everything was exceptional.

I liked American Standard’s price. And they sounded good to me. The rep came in and we looked at what I wanted done. He told me what he could offer. The installers were fast, efficient, and cleaned up very well after themselves. The shower looks good. I was satisfied.

I liked American Standard's product and what they had to offer, and they have financing. The rep was friendly and professional. Gave me different options to choose from. He knew what he was talking about, gave me information about the company. He had good customer service skills. It was a good experience. Also, the installers got here on time. They told me if there were a couple of situations in my bathroom, what they might have to do to correct them, and to give me a heads-up in the event that they ran into anything. One advised me that it may carry over to the next morning so that I was aware in the event they didn't get done.

After paying 20k on a new walk-in shower with installation, it was not installed correctly and the company acknowledged it was done wrong but no one will get back with me to fix it. The spacer that was clearly supposed to be on the back of the tub was put on the front and the shower nozzle was put on my side wall, shooting water out of the shower on the floor.

The rep explained everything to me. He stated what the differences were and what it would take to install the shower. The installer was nice. He asked me if it was okay if he stayed late to finish and I said yes. Everything was good but they didn't bring my grab bars. So those haven't been installed yet. The tech also told me before he left that there'd be some places that would bubble and they would need to come back and grout. They haven't done that either but I spoke with the lady with American Standard and she got the information for a work order for that to be done because I could never get the installer back over here.

We had two guys come down for the installation and they were very good workers. Also, the shower works good. It’s just I gotta watch the drain. It stops up a little quicker and now and then it'll overflow if I don't watch it.

We live in a rather remote area and there aren't that many people or teams that come out here to do an installation of a walk-in shower, which is a pretty big job, but American Standard had one that did. The sales rep that came out, Jim, was a really nice guy and he seemed to do a complete job. He made sure we knew everything upfront. We didn't have any problems with him but I had some problems with the shower enclosure. We had a shower seat installed and it's one without legs. When we first tried to use it, we couldn't sit in it. It kept slipping out because when I bring the seat down, it's at a downward angle and when I sit on it, it goes at a further downward angle and I slip right out. For the past three months, I've been trying to get them to change the seat and they say they're gonna put one in that has legs so it won't dip down. I don't know how they ever sell a seat like the one we got because there's no way we could use that seat and I can't see how anybody else could either.

Everybody else my shower was custom-made so they couldn't do it. But their rep figured out a way to do it. The experience was great and the shower is beautiful. It's expensive but I like it.

American Standard had been around for a while. So, I know it wasn't a fly-by-night company. I replaced an existing two showers through them. The installation went well. The guy who was working on it did everything right. I kept checking every once in a while. I know that once he turned the water back on, there was something turned on that he should have had off. It did squirt water out in the time it took him to get the water shut back off. Other than that, I don't think they had any issues. There is one little thing on the top that I think I'm gonna have to sand off, but the guy told me he'd come back and do it if I wanted him to. One of the little plastics like a bumper that goes along the edge of the door is not all the way to the bottom where it hits the ground part. So, it stands up about an inch above the door, and it's an inch short on the bottom.

The sales rep was very polite and thorough in what she explained to me. The installer was very good. He had two more people with him and it took them half a day to install the American Standard walk-in bath the first time. Then, they came back to check a couple more things at different times to make sure everything was okay and got everything the way I wanted it.

The sales rep was very businesslike and extremely knowledgeable about the products and the procedures. The installation team worked on the walk-in bath and did it in a day. They came back the next day to finish a few small details but all the major work was done. They asked me not to use the shower and I let it set for two days to let the sealant cure. The walk-in bath has a hand shower and a showerhead. When I first started, I was turning on the wrong one. But once you learn which way the handle goes, it comes on normally. I love that as it's running, you can select how warm the water is.

The rep was very descriptive on everything that was gonna be done. The installers cleaned up well. So far, the walk-in shower is great though it was very expensive. I love it. The water flows well.

The sales rep was very familiar with the product and the installers were very professional. They worked through it and had a couple rain showers come through too. But I've been waiting for over three weeks to hear back about a problem I have with the shower. One of the covers came off the bottom of the safety bar.

The rep gave us a few pointers on sizes. My wife is a bigger lady and he recommended that the smaller tub would be pretty tight on her, so we went with the bigger size. We had a rough timeframe for when the installers were gonna be there. But they called four days ahead, set up everything, and showed up. They tore out another tub we had in and assembled the new one. The installation was set up for two days but they finished it in one. My wife finds the tub great and it has made it a lot easier. We had to drive to my son's house which had a shower we could get into but now we can do it all from our own home. As far as safety, it has handrails. It also has air and water jets.

I always heard that American Standard was one of the best and I went with them. We got a handicapped shower and our sales rep was very pleasant and full of knowledge about the product. She understood what we needed. The installation took two days. So far, it seems to be great.

American Standard has its own plumbing line, which I've used for years and the sales representative wasn't a jerk like most of them are. The installers came, did all the work, answered all my questions and cleaned up after themselves. I absolutely, positively could not be happier. I was expecting it to be a total nightmare. Every time somebody comes and I ask for any work done, they scratch their heads and say they’ve got so much more problems involved. But the two gentlemen did nothing of that. All they did was do the work perfectly.

After spending $24,000 to have two new showers installed in my condo when one of the doors developed a leak in one corner they would not return my calls when you called the service department. When you called sales and complained enough they said they would escalate it and I would hear from them in 48 hours. That's been a month ago. The showers are great, but don't expect ANY service or repairs after the sale.

American Standard called me and I thought I was making the appointment with another company, but I got hooked up with them. Their guy was very nice and professional. He went through the stuff and we decided to get the walk-in shower. The installation took was two days. The installer was a younger guy and he was very nice. He kept things very clean. It went in smoothly.