Vizio Reviews

We purchased the new 50" Vizio T540P. Within 2 days there was no picture, returned TV. We got the second and within 110 days the same thing happened. Turned it on and no pic., no sound and the power light would cycle on and off all by itself. Called Tech support and asked if anyone was having the same problem. The Tech. acted like he had never heard of such a thing, and they would send someone to fix it within 3 days. Still waiting!!!!!! I have read all of the complaints and this problem seems to be a common one, where is the consumer protection. Please help!!!!!

Purchased a TV 6/8/2013 from a brick and mortar store. Supposedly this TV was one of THE best. The Vizio M501d-A2r Smart 3D TV. TV hangs on wall in family and is rarely watched. Well... the other day the TV decided to no longer turn on. 2 YEARS!!! I am not going to bash this company... I am very upset about this, and I am not willing to pay 150-300 for someone to come to my house and tell me what I already know (but will not say because I will not bash this company). However lesson has been learned. I'll never buy another TV if it isn't a Samsung.

Our Vizio Smart TV is a piece of junk. It will NOT access the internet. Do not waste your money on this TV. Of course, it's just 25 days out of warranty. So naturally Vizio gave us the brush off & the phone number for a TV repair company that wants over $200 to fix this worthless piece of junk. I've never experienced this problem with other TV brands. First & last time I purchase a Vizio. This is ridiculous.

Black Friday 2013 which was a year and a half ago I purchased a 70" LED Smart TV on sale for $998 the day after Thanksgiving at Walmart. I spent approximately $1200 after tax and shipping. Model # E701i-A3e Serial # LFTRNXCP3800288. On June 15th, 2015 half of the TV went out. The color has a dark orange tint from the middle of the screen all the way to the left and the images on the far left trail. I called Vizio that same night and they told me they've never heard of this issue and it was most likely non-repairable. They could offer me a "discount" only. I didn't agree to anything because I wanted to investigate some more. I went to Wal-Mart to see what they could do and they said nothing because I didn't "register the extended warranty." I called back 6/20/15 and they offered the same 70" TV that I had purchased for $1130 no shipping & no tax and I tried to understand the discount percentage and they weren't able to break that down.

Won my 32" Vizio tv in a charity event silent auction in 2012. TV worked well for the first year and a half then started having the same trouble as most other unhappy vizio owners. Sound but no picture. And just like all of you I was told by customer service, that I have no warranty, but for an additional 189.00 they will send out a technician. Are you kidding me! You manufacture and market a product that you can't warranty for more than a year. I had a 22 year old JVC that was still working when I gave it away when I got the Vizio piece of crap. The irony of this is, when you call vizio customer service, they make it a point to tell you how proud they are that their technical support services are based right here in the good ole USA. Wow, if that's all they have to be proud of, they aren't going to be in business very long. The real question of the day is where are vizio products manufactured?

I purchased this 55 inch Vizio just 5 months ago. Turned it off last night. Now today it won't come on... AT ALL! I did the whole resetting cycle thing and NOTHING. I am a working single mother of 1. I bought this headache of a TV with my hard earned money and I am pissed. I don't even care to call Vizio and get myself frustrated after seeing all these complaints. There's no point. I just can't believe this! I'm so upset and disappointed. Never again.

Problems with Smart TV freezing, and looking for firmware update. At the suggestion of Vizio's twitter feed indicating a new version of firmware was out, as suggested I emailed techsupport@vizio.com and received an automated email response indicating a support ticket was opened. Later I was emailed back by ** at customer service who indicated I needed to do a factory reset on my smart TV, with an email stating my request ticket was closed.

Purchased Vizio model #E320-A0 in October 2013 from Wal-Mart. Had problems with the volume from the very start (volume set where I wanted during a TV show, but would blare during commercials). But since the picture showed so clear, I decided to live with it. Recently the TV went black, no picture but sound. I didn't purchase the extended warranty. It seems to be the norm for Vizios to last about a year and a half. Sure wish I had checked out this site first. Will never purchase a Vizio product again.

My settings also change off by themselves, I have mine on an antenna with no cable hooked up and yet when I turn it on it says it's downloading data. How could this be, you ask? Well they monitor people through them. This isn't a joke, check your settings and really pay attention to privacy policy because with this TV you don't have any privacy, you just gave it up when you click okay. This company needs to be taken to court in a class action lawsuit by the citizens of the United States of America against them or their country of origin.

I purchased a 70 inch Vizio from Sam's Club and after about 6 months noticed a black line through the screen. A few months later there was another black line about an inch from the first. Now this morning I see a third black line on the bottom of the screen. This is my first and last Vizio anything. Their products bite :( With a capital suck.

Most horrific TV we've ever owned. Not user friendly at all. When attempting to switch from TV to dvd it takes several minutes of "angling" the control to get it to recognize the device. I get furious every time we try to watch a dvd. Attempted to call Vizio and was on hold forever and didn't get to speak with anyone. Will probably trash this tv and buy a different brand. I won't sell it because I don't want to subject anyone else to the ** we've been through.

Two weeks ago I bought a 55 inch TV M 1.0 series (this will be my 3rd VIZIO) but... this one. My big screen T.V. has a problem. I turn it on and it turns off. After about 6 or 7 times it may stay on... This T.V. was bought only TWO WEEKS. Hello only 2 week old, and I am jumping through hoops to get it replaced... Help.

Worked for a year and a half. When you press power button on TV or remote the power light on the TV would light up but no sound or picture. The set box lights up so I know that is working. When I try to shut off the TV it does not respond -- the "ON" light just stays lit. I contacted the store where I purchased it from -- Costco in Woodbridge, Virginia -- and was told there was nothing they could do because the warranty had run out. Their advice was to trash it. No more Vizio products for me.

I purchased a 55-inch Vizio TV in April of last year. Mind you I am not a major tv watcher but got this to watch sports and have in my home. 13 months later, my tv goes blank out of nowhere. Didn't know what happened - Called Vizio and back/forth customer service being told this then that, etc... It's 2 months later and they offered me the same TV for $100 less than I can buy it online. C'mon... Customer Service Team was so up and down with what they were saying. Manager was good at talking because he's been through this situation a plethora of times but I could sense the bull in the air. Why would I spend another $500 (so 1200 in 15 months) on a Vizio?

After 14 months, the TV developed a blurry double picture that blinks in and out every couple of seconds. Have had Geek Squad and the repair folks Vizio recommended look at it. It has a bad T-Con board...a part that is non-replaceable! Called Vizio and spoke with rude customer service person. Absolutely no help...junk product, bad customer service!

Purchased Vizio E480-B2 12/2014 Target Department Store - got me in the bull's eye! Trouble started with the app software around 4/2015. Did not get extended warranty (bad idea), have not abused the set in any way, using the stand it came with. It likes to go black when Netflix button is pressed, and it also forgets the remote often. YouTube app causes many problems now, it is practically unusable. I have been doing factory resets to get it to work, these are starting to be ineffective now. Date is 6/25/2015. $500 for a 4 month set...? Bummed. I am told by a repairman friend and fellow tech that these all have Samsung parts in them, so I don't even know what brand to move on to now. I guess I will try to find parts myself, or give up watching the idiot tube and take up pottery.

I purchased my first Vizio TV about fifteen months ago and I'm having problems with it shutting off. Along with it shutting off it is now developing other problems such as the lip-synch and picture going black when going to a commercial or coming back on to a program. I knew I was out of factory warranty so I called out a repairman and it cost me a $100 just to tell me that it was a circuit board and would cost me more to fix it than I paid for the TV and that was if they could even get the part.

We bought this Vizio in Dec 2014. Took it (kind of remotely to our vacation home). We used it on weekends only until June 2015. It broke... would not turn on. They can't get a service technician to come out to fix it. I have called the 800 number several times and they just tell me the supervisors are on the phone and will call back. They never call back. Only buy this TV if you want to throw away every penny you spent on it. So far, we have!!! Tired of being in a terminal holding pattern. We are to call back every few days to see if they can get someone to come fix it.

So ** tired of waiting for this piece of crap to turn on. My TV back in the seventies turned on quicker. Same thing when I change from TV to different HD port. IT TAKES FOREVER WTF??? How cheap and slow of a processor did they put in their TVs. It is **. Will NEVER buy Vizio again!!! This tv is SLOW!!!

Bought Vizio TV 2-23-14 & it has gone black & now won't come on. Customer service isn't helpful & they are very rude! I'm calling again tomorrow to see if I can talk to someone else that can help! These TVs are junk! They rig them to go out after a certain amount of time. We should get together & sue for knowingly how faulty they are! Shame on you people of Vizio.

I purchased a Vizio 60" this year February 2015 and immediately it started to just shut off right during a show or while watching Netflix. This TV is horrible, I'm pissed. I wasted my money on it. I WILL NEVER PURCHASE A VIZIO PRODUCT EVER AGAIN!!! Y'all need to stop making this. I'm disgusted.

After 6 months to the day our Vizio 55 Ultra HD Smart TV stopped working. Screen goes black but it still has sound. Took it to Best Buy with the receipt, they wouldn't touch it until I call Vizio customer service. They had me do a few checks, question me on if I had it connected correctly, etc... They finally decided it was a backlight issue and would have to get it replaced. Great, I said I would take it back to where I bought it since I really was doing business with Best Buy. They told me they would have to ship me a refurbished TV and I couldn't go back to Best Buy.

Ever since February my Vizio Television keeps sporadically updating. I've contacted CS and the Techs have tried different things, saying it was a Known issue. Then after the 5th or 6th person contacted me. I was asked if I had an extended warranty... which I did purchase on their site when I registered my TV. At which point.. the Tech I guess decided they no longer wanted to fool with trying to resolve this issue and told me to contact my warranty company. So I did. The issue isn't even one of the things last is listed on their site as an an 'issue'. And at best they are telling me if I FIND a Technician, and PAY TO GET IT FIXED.. they will reimburse me.

I have 3 Vizio tvs. My 55" in my living room has blown out speakers after only 1yr and 3 months. I didn't get the extended warranty because I didn't think I would need to. My 42" tv is in my bedroom. It froze up so I turned it off and went to turn back on and it won't. It is under a year old. I will NEVER EVER buy another Vizio tv.

I've read a lot of what I call "Vizio hatred" and don't understand why the tv's get such seemingly consistent poor ratings. I purchased 2 Vizios well over a year ago, and thus far, I've had zero problems with them. The picture is razor sharp, sound is good, and overall performance is more than satisfactory. I'm a no-frills kind of person, so the absence of a huge menu of "apps" and other assorted bells and whistles doesn't bother me at all.

Regret buying a Vizio TV. Always bought Samsung or Sharp and never disappointed. This one is going to the cottage and will buy a new one. Colors are not sharp. Very cheap remote control. Pictures not as defined as our Sharp TV.

Worked for a year and a half. When you press power button on TV or remote the power light on TV would light up but no sound or picture. Found I could unplug for an hour and plug back in and it worked until I turned it off. After doing this 5 or 6 times, I only get the power light but never picture or sound. No more Vizio products for me.

We recently purchased a 70 inch VIZIO television. I received 9 June and it was installed on wall and connected to our satellite service late in the evening on 10June 2015. We immediately noticed internal smudge and marks inside the monitor at the bottom right of the screen. I contacted the VIZIO support via the above Website and experienced the WORSE customer service in my life. I was baffled because I have two other VIZIO TVs and never had any problems, so I assumed getting Support or Maintenance to get this issue resolved would not be a problem.

Vizio 70" 3D POS TV. I purchased my first Vizio tv from Best Buy about 16 months ago. And the other day I was watching tv and a red vertical line popped up out of nowhere. I called Vizio and they told me that the tv was "beyond economical to repair." Are you kidding me? A 16 month old tv is already trash. And their great customer service tells me they will offer a discount to purchase a new tv and they don't have an offer for the size and quality of tv that I currently have. I could buy the same tv from a local store for the same price. Vizio has crap products and crap customer service. I will never buy a Vizio ever again.

TV is 6 months old and developed vertical lines in the middle of the screen. Vizio is refusing to repair/replace TV saying it is not a manufacturer's defect and therefore not covered under warranty. They based this judgement on two pictures I took with my cell phone. They offered me a discount on another TV of $150 plus taxes in my area. I would never own another Vizio. I can buy a brand new Samsung for $219. They also refused to send me something in writing stating they would not cover it. I called a local repairman and he stated you cannot diagnose a problem from just pictures. When I told the manager this she stated that she does this all day and she knows what she is talking about and the repairman must not have her experience. I have no other recourse now but to throw this TV out and buy a better brand.

I bought my Vizio smart TV in January. After a week it wouldn't connect to the internet. After contacting Vizio Support, it took them a month to send a replacement TV. Now after 4 months, the TV had no sound. After contacting support, they are sending a repair person in a week. I have no faith the TV will work even if they fix it. It is horrible. I wish I never got it.

It is truly a piece of junk. We are taking it back to place of purchase right now. To begin with - when setting up - we have satellite tv - but had to set-up with cable... then black screen turned green - because color is burned out.

The TV powers on then immediately powers off. I've unplugged it and did the Vizio "power cycle" but to no avail. The TV is 1 1/2 years old. The old TVs I've had have lasted forever. I'm angry and fed up. I am not technologically inclined at all. I resent having to spend another $500 after just a year and a half.

I've had 2 Vizio TVs. No problems with the first one so I bought Vizio when it was time to upgrade. Nothing but trouble ever since. It works - but only if and when it feels like it. I can watch a DVD one night, but the next night there's no signal to the DVD player no matter what input I use. I can't even get any of the apps to work any more. They load halfway then freeze, then the screen goes black. This "smart TV" that cost me $1800 is 6 months old. Unfortunately I purchased a Vizio sound bar and surround sound system to go with it, which naturally doesn't work either. Vizio can bite me.

I have a E320-A1 Vizio TV. Suddenly have lost the closed caption feature. TV not receiving the signal for this feature, however I have other make TV's that do get the signal. Vizio technical support tells me it is my cable box they tell me it is my TV. Anyone else have this problem?

We purchased a 70" Vizio TV and after a few months a thin black like appeared in the center of the screen. Now totally black on the right side of the screen.

Bought the 60 inch smart tv, it lasted 1 and a half years. Bought a new 60 inch to replace the one that quit and got it home to find it had a broken screen, no damage at all on the outside of the box so it had to be damaged from the factory. If this is the quality they are coming out with I am done with this brand. My Black Friday special Emerson is still working fine and served for 3 years in the living room and now is our bedroom tv. Hello Samsung you are my best hope for quality.

Vizio TVs are pure junk especially the plasma models, they go out after approximately 2 years average.

Bought a Vizio 32" tv from Costco a while ago. Thought it a good one, BUT then, the sound would go off. Had to turn tv off and on to get sound back. Did this for a about two years. Then about 12 weeks ago it started turning off by itself. Turned it off last night, this morning it would not come on. IT DIED! So will go Monday and buy a new TV. {BUT, NOT A VIZIO} When I get the new tv hooked up the Vizio is going to the sand pits to have some bullet holes installed.

I bought a 70 in Vizio LED TV on Amazon January 2014...10 Months later it developed a thin black line thru the screen which I'm told was a bad Pixel. Vizio replaced the TV under warranty with a "restocked TV". Now 5 months later the TV has developed the same black line thru the screen! The replacement TV had a 90 Day warranty on it which I was never told. After several calls and long wait times Vizio offers to sell me a New TV for $100 less than I can buy it at my local Costco! That is their attempt at customer service! I will never buy a Vizio product and will spread the word on their poor products and poor customer service to everyone I know.

Vizio E550i-B2 tv - First off... I could not get the stand off to hang it on my stand. One of the screws were COMPLETELY stripped. There was nowhere for the Phillips screwdriver to grab hold. Second of all - the remote - only two buttons worked. I had to order a brand new one through Amazon. Lastly the WiFi is AWFUL. My Midcontinent is the 1.0 with wireless modem even through my living room and bedroom wall my Roku picks it up as does every phone, the iPad, the Kindle. You name it. Just not this TV. It will play for a short time then just drops it, then it would not find it at all... No internet showed up and I had to call and be told how to reset the television, therefore having to reinsert all my info for Netflix, Hulu, Spotify, Amazon etc...

I purchased a 42 in. Flat Screen TV from Wal-Mart about sixteen mos. ago and while watching one of my favorite shows the screen went black. The sound was crystal clear but no picture. I spoke with Vizio and was told to go back to Wal-Mart and retrieve a purchase order for them to service the TV. Once that was done there was no more contact in reference to my TV.

In Sept. 2014 after saving our money we purchased our first large screen TV a 55 inch Vizio flat screen smart TV. Immediately we noticed the sound did not match the mouth movement, we assumed it was because we needed to adjust a setting. We became familiar with the remote and settings and were able to improve it, however, noticed over time it would revert back. Additionally, the TV started blacking out, the whole thing would turn itself off. At first we thought it was a bad connection, or perhaps the cable company. We called the company to come and check all connections etc. after all it was a brand new TV it couldn't be the TV right? After 2 months of intermittent turning off and then not being able to turn it on again unless we unplugged everything and then replugged all connections, we realized it must be the TV.

Have purchased two 55 inch LED TV's in the last 2 years. Both have unexpectedly quit working. Can't even power them up. No explanation has ever been given. Heading back to Best Buy today to get new TV. Won't be Vizio this time.

When we turn it(vizio 50 led) on it has sound but no picture, we wait a week and it's fine until we shut it off.

Vizio Model E600i-B3 LED TV - I purchased my Vizio back on Sept 2014 and up until last month, April, it was working fine. In April the started to get a black screen with the message "no signal" after it was on in the morning for one hour. After turning the TV off for about a half hour, I would turn it back on and had a picture and it stayed on until late night. This happens every morning.

Single Dad of Four Daughters... doing volunteer work at their school for the last 5 years with three more to go. They had a fund raiser and was raffling off several items for the last month. One item was A Vizio 50 inch smart TV (they were raffling off a couple different brands). I won the Vizio... right out of the box it did not work. Called Vizio but was out of the 30 day return policy and of course there was nothing they were going to do about it even though when it was bought, they were told it was for a school fundraiser the following month. No one told the school who purchased that the box needed to be opened before thirty days. I could not understand why they would not do "the right thing", but after reading other reviews here, I see how they operate as a company.

My TV has been mounted on the wall for some time and I am very careful to not damage it. No one has physically touched it in months. I come inside to relax and watch the TV. The Vizio icon glows, but no screen and yet the sound plays. I research the issue and do as people suggest and nothing works. I call the customer service line and explain what is wrong, giving them the serial number. They determine that the back light is not working properly. He states it is more expensive to repair it and I should just buy a new one. I spend around a 1,000 dollars on this TV around 2 and a half years ago. And had I known that Vizio was renown for horrible products, I would have not given them a cent. If you need a TV, stay clear of Vizio. They design them to fail so you have to buy another one.

Purchased our 50" Vizio P502ui-B1 TV on Wednesday from Costco at 1:00 PM. Set it up and enjoyed it for several hours. That evening went to turn it on and nothing except a little white light blinking in the bottom left corner that soon turned off. Thinking that possibly it was our service connection, made an appointment with Comcast to take a look. They came the next day only to say the it was the TV and not the connection. Disappointed and uncertain about Vizio, we are returning the TV to Costco with many reservations about Vizio's quality. Considering Panasonic or Samsung as alternatives.

I would of gave a zero rating but there wasn't a place for it and angry doesn't do it justice. We bought the T.V. in November 2014 we had to get a replaced 3 times for the same problem then on the 4th they gave us a upgrade on the same T.V. We still have the same problem - dark spots on the screen, blurred picture - we had to keep sending pictures to them from live to dvr to dvd. All had the same picture so when I called to tell them I just want a tech to come out and look at it they actually told me they would not send someone out because it has to be a problem on our end.

Will never buy another Vizio tv again! Within three months of purchase tv picture quit working. Called customer service, did trouble shooting over phone for an hour then said will send you another tv - refurbished tv. Waited 7-10 days (working days) day 15 STILL NO TV! Please beware! You will get the runaround. Not worth the $500 we paid. Warranty and customer service no good. Vizio mission statement to customer needs to be followed by customer service and for the products.

I was very disappointed after buying one of Vizio's top of the line 3D television less than 3 years ago only to find out that they are no longer doing software updates. I am not able to watch Netflix anymore. They pretty much told me to buy a new TV. I spent $5,000.00 on the television and I feel as though the Vizio name has let me down. I put my trust in their brand. I was told by Netflix and other TV companies that my Vizio is relatively new. Most Vizio owners that I spoke with had the same problem no matter which model they had. They are not buying anymore Vizio's and neither am I. I think that the Vizio name brand will eventually go away as quickly as it came due to poor customer service.

On September 13, 2014, I bought a new Vizio 40 inch Smart TV at Best Buy. It was great for a few days but then it began to completely shut down. At first I thought maybe I had not connected it properly but that was not the problem. By the time the problem began I was beyond the 14 day return policy for Best Buy. So I called Vizio, got a complaint number and was told to call back if the problem persisted. I did make the second call and was told to keep track of the shut downs.

Bought a brand new 60" 4k TV two months ago. Hung it on the wall right away and 2 months later turn it on and it has hairline cracks and lines, no picture. Talk with customer service and they tell me there was a point of impact that caused it. Hmm no. They can tell it wasn't dropped and I surely would not throw something at it. I will never buy another TV from them as they told me I was out $1700 dollars. My cheap Dynex TVs have been great!! Customer service is horrible!!!

Vizio customer service is terrible. I bought a TV last Nov. 3 weeks ago it started turning itself off. It does this every 3 minutes!!! Called Vizio and they sent a guy to replace motherboard. Motherboard was DOA. Put my old one back in. Replaced the power supply. Still did the same thing. Turned off every 3 minutes. They ordered another part. Now, 2 weeks later I am told the part is on back order. Go figure. I called them again and they can't tell me when it will be in. I asked for a new TV. "Sorry, can't do that." I even purchased an extended warranty.

My 65 inch Vizio tv has 2 vertical lines running thru it. I have had my TV less than 2 and a half years. I paid $1,700.00 for it and it should have lasted more than 2 years. When we called them they said we didn't buy the warranty. If they only last 2 years they are junk. I wasted that much money on junk. Vizio doesn't have good quality TVs. I have to watch this till I can afford to get a Samsung. Hope it's soon. It bothers my eyes.

I didn't know VIZIO TVs were a disposable TV or I would never buy one. Never saw a TV last only 2 years. VIZIO needs to drop their prices to $1 because that's all they are worth... Thanks a lot Vizio. I don't know about anyone else but I can't afford to buy a TV every 2 years. If someone asks me about a Vizio TV I will tell them if you can buy it for $1 then have at it because that's all they are worth.

On September 22, 2014, I purchased what I thought was to be the most awesome television I had ever seen. A VIZIO LED HDTV. Now, this is suppose to be a "smart" tv. I have had nothing but problems since I purchased the darn thing. Unfortunately, I was not keeping very good track of names, etc when the first problem arose, however, as it kept happening (different problems) I began to keep very good records. It all began within a couple of months after purchase and now I have 4 different "case" numbers from them and countless calls to customer service. All of which I have names, badge numbers, etc. It is now April 28, 2015 and I have yet to have my problems resolved with this tv. The customer service reps tell you what you want to hear and do not stand by what they say at all.

I bought a 22 in. Vizio smart tv. It was never very good, but now I can't use it at all. I bought it to go in my room. I don't have cable and I don't want a DVD player in my room, just a simple smart tv. But the shows never stay on, I get booted off or it says NO SIGNAL. I know it's the tv and not my wireless internet cause I have no problem with my 2 other smart tv's, my iPod or iPad. It's not worth trying to save a little money you end up spending more cause you have to go out and buy another one.

Purchased Vizio 70 inch TV on 11-20-2014, one morning would not power up. Still under warranty I called the company, they sent a repair crew out. They laid the TV on a table, changed out 2 circuit boards {power boards}, stood the TV up, plugged it in, it powered up. However the screen was now cracked, had color on half of the screen, the other portion was black. The repair crew called Vizio reporting the problem. They then called me saying they would send me a replacement out and would talk about it the next day. Vizio instructed the repair crew to remove the 2 power boards due to the cracked screen

I purchased a 60" Vizio smart TV from Wal-Mart in November 2013. By Jan 2015 the TV started acting up. There will be sound but no picture then there will be picture and no sound. In the middle of the movie it turns off by itself and takes awhile before resume, then flickering. Now the TV is a little over a year and it's dead. I send the company's numerous emails however they didn't answer. Today I was finally able to reach them by phone and was told the warranty ran out therefore it will cost me $379.59 to repair this TV. I would not recommend this product to anyone. Vizio products are very poorly manufactured. I will not buy another Vizio product ever again... Sorry!

M50 tv/tv stand - I bought a 50" Vizio TV almost exactly 2 months to the day, or should I say night, that about 3 o'clock in the morning I hear something crash to the floor. I get up to investigate and the stand that came with the TV had broken, the TV crashed to the floor and the screen broke in multiple places. I called the company I purchased my TV through, who referred me to Vizio customer service because the TV came with a 1-year manufacturer's warranty. When I finally get a Vizio customer service rep. on the phone I explain my situation. She informs me that even though the TV model I purchased was a new model, that there were no other reports of that happening so it had to have been my fault the stand broke. I was then placed on hold for about ten minutes.

I purchased my Vizio 70-inch TV from Sam's Club on 02/24/14, I was watching TV and without no warning my screen turned black after only having my TV for 14 months. I contacted Sam's Club and Vizio explained what happened and was told since my warranty expired almost 2 months they would not stand by their product and nothing could be done. 1700$ down the drain - still pissed off.

Purchased a Vizio 70 inch TV a year and a half ago and the picture went out. They told me the best thing I could do was buy a new TV.

My son bought me a Smart TV two months ago and it is now not working. It will not come on. All I get is a black screen. In looking on their website I see that they have this same issue on other TV's of different sizes. I called them to replace the TV and all I got is the runaround from their people. I was told I would get a refurbished TV when this TV is only two months old. This is not right!!! Their service people are rude and when you ask for a supervisor they tell you they won't talk to you. My son has all the credit receipts for this and if needed I can get them.

Panel failed, 3 months out of warranty. Vizio states it would be more cost effective to replace TV, basically. So sad. Too bad. Should have paid more for an extended warranty to guarantee their inferior product and say they sold it at a bargain price, add an extended warranty and the 2300.00 I paid for the TV could have bought any brand. WON'T EVER BUY VIZIO PRODUCTS AGAIN. BUYER BEWARE, NO CUSTOMER SERVICE WHEN IT COMES TO STANDING BEHIND THEIR PRODUCTS. Best Buy should make extended warranties mandatory on Vizio products if that's Vizio's only way to justify the purchase of their products.

Purchased a 42" smart tv from Vizio. Sound started cutting out when we changed the channel when it was less than a year old. Called Vizio and opened up a case before the year warranty ended. The guy from Vizio said that since we opened a case before the warranty ended that they could still replace it or fix it. They had us trouble shoot to no avail. After running us around and making us do all this trouble shooting, we give them the proof of purchase only to be told that it's out of warranty and they won't fix or replace it AND also that our case had been closed. They said that they could connect us to a company that fixes tv's. But of course we would have to pay for it. They gave us zero notice of closing our case.

I bought my Vizio smart TV about 2 months ago. Everything worked fine for about a week, but then I tried to connect to Netflix and none of my Netflix's servers work. When I exit out of the Netflix app, I have to unplug my TV because my remote doesn't seem to work after connecting with the Netflix app. This is very frustrating because I just purchased this TV and can't enjoy anything that I would love to watch. Please help me fix this.

My son purchased this model for my husband and I, Oct 2013. We got it X-mas 2013 and set it up in our bedroom. Loved the television. In Jan-Feb. 2015 I thought my eyes were going. I couldn't see faces on the television very well. My husband was watching Hercules in March 2015 and I really thought I was going blind. I tried fixing the picture and became concerned. A commercial came on with an Easter basket and then it became VERY clear. There was a 10" plus dark line in the middle of the television. I was happy it was still under warranty with Costco. I called and they connected me with Vizio. Vizio's response was "we will replace the TV with a floor model or refurbished television". I called Costco and said this is unacceptable. The rep. at Vizio confirmed mine wasn't a isolated incident. This is a secondary use television. How can a television crap out in 13 months?

Vizio TVs are junk. Do not, repeat, do not waste your money buying a Vizio TV. They only last a year before you start having screen problems.

I was talking with rep tonight more than hour trying to set up my new Smart TV. And this representative did not help me at all. She does not know anything about this TV! Then she said she will transfer me to another specialist, then I was disconnected. After that I dialed the same number and have heard the message: "Our office is currently closed". It's very smart way to walk away when you don't know the answer! I don't have time to waste for this terrible tech support. I'm working all day. I'm very disappointed by this customer service... I don't know who can help me if there is "no signal" on the screen and I cannot use any applications even when I set up WiFi on this TV and it shows strong signal. It seems like I should return this TV...

TV on off becomes inoperable. Vizio will not accept that the TV is bad only that signal from home network and U-verse must to be to blame. Will not work on TV unless I take it down from the wall. I'm sixty years old and have back and knee problems. What does the Americans with disabilities act say about this BS?

Bought a 3D Vizio TV. After 3 yrs 3D went out. Everyone at Vizio I called blamed it on the DVD. Even though I had 2 new DVDs installed, new HDMI cables, Vizio even blamed the cable company. I finally got a serviceman out and he confirmed the 3D capability was shot to hell. What a waste of money and time to a low life company who sells crap to its customers. Don't buy a Vizio TV. Save your money - buy reputable Sony, Philips, etc.

I recently tried to connect a Samsung Blu Ray player to my E422VLE Vizio Smart TV. The TV advertises that it works with HDMI devices, but my Blu Ray player wouldn't connect. This TV is about 3 years old, but the Vizio Support team tells me that it should work with 1080p inputs (which my Blu Ray player is), however, not every device will work. Sometimes there are "compatibility issues". I tried other HDMI cables, and the Blu Ray player still wouldn't work. Other devices like Apple TV managed to work with my Vizio, so I know it's not a hardware issue on my TV.

Purchased 32" Vizio Smart TV with one year warranty. After one year and three weeks the TV totally quit (NO picture, NO sound, No menu, No backlight, Nothing). Vizio said they would repair it for free with it being so close to warranty. After a week I heard nothing from them so I called them back and was told they could not repair it for free and gave me a number to call for repair. The repair quote was that it would be at least $189.50. The TV new only cost $300. I will never buy a Vizio TV again.

We bought a 50 in, 4k, ultra HD TV in February. Then we needed to move so put the TV back in the box to move. Got to our new home. Took the TV out to set it up and watch a movie with our kids. Plugged it up and turned it on. The V for Vizio came up and then the screen spider webs. Call the warranty ppl cuz we bought a 3 yr extended warranty and also called Vizio and neither one of them could do nothing saying, "Oh, you had to have damaged it." What is the use of having a warranty if they won't do anything?

I purchased a 55 inch Vizio smart flat screen TV 3 and a half months ago. Three days ago 3/28/2015 I was just watching TV all of a sudden the screen cracked. Nothing hit it because I live alone and I’m 53 years old and on disability. Well I brought it back to Walmart and they said the 30 day warranty was past and told me to call Vizio because I have a year warranty with them. I immediately called Vizio and explained what happened. The person who I spoke to said they don't cover cracked screens even when I told her “nothing hit the tv it just shattered watching it.” I will never buy anything from walmart and definitely I will never buy Vizio again.

Purchased a VIZIO 42" Smart TV from WALMART, November 2013. This week, the set displayed a horizontal, grey line across the center of the screen. Neither WALMART (90days) nor VIZIO would do anything to remedy the matter since the WARRANTY was 3 months dated beyond. I find this policy and lack of CUSTOMER SERVICE to be INTRINSIC of why AMERICA IS FAILING! Sell shoddy, MEXICAN or CHINESE products that FAIL after WARRANTY and give them the "CUSTOMER SHUFFLE"! I expect a company to stand behind their products, not "DUCK" away as these two have. NEVER, EVER buy a VIZIO PRODUCT!!!

I purchased a 60" Smart Vizio in 2013 from Walmart; purchased it online so saved $100. It cost $800. Now it is March 2015. A couple of months ago it started making random popping sounds when being turned on or off. Then a couple of days ago while I was watching it, it made an explosive sound and went off. I wouldn't have been surprised if parts went flying. Thank goodness it turned itself off because I was afraid to touch it.

After a few months of using the TV, I encountered lines on the screen and it sometimes freezes but I kept using it, and now it is working perfectly. I love the picture, the color and everything. I even ordered a Vizio sound bar and never had any issues after that.

My Vizio E261VA, Razor LED flat screen TV, serial number; LTTUGGMN380295, roughly two years old would not display any image one day. The power button works to turn on the power indicator LED but there was audio or video output. This is surprising to some degree. I was expecting this product to work for many years.

I hate my Vizio smart TV - the remote is very user unfriendly, the buttons are hard and it has to be aimed perfectly at the spot on the TV. It came with a limited number of apps and new ones cannot be added - Vizio also has its own version of apps, e.g. is Netflix. Apple's app is much more user friendly. I will never purchase another Vizio product.

We purchased this tv from Best Buy on January 6, 2015, brought it home, hooked it up and enjoyed it mostly until March 12, 2015. There were times it the volume would cut out on it, but turning it off and back on would take care of that issue. Then on March 12, it was on, working fine, and then just turned itself off. It immediately turned itself right back on and did this cycle of events the entire time it was plugged in without end. After running errands that day, we came home to find it still in this quirky mode. I checked on-line, checked the book, and finally called Vizio for assistance. The customer service rep walked me through the list of troubleshooting options and then declared we would have a repairman calling in 3-5 business days to set up an appointment for him/her to come out to our home to look at it.

Purchased 40" Smart Vizio in Apr 2014. Began having problems with sound when playing dvds in Nov. Bought new dvd player. Same results. Bought new cables both types. Still problem. Called. Did fixes as they said. Same result. They say not their tv must be my equipment. REALLY?!

I bought a Vizio in 2012 w/ 2 year warranty - a 48in LED T.V. The T.V. worked fine for a few months then started making a crackle noise when you would turn the T.V. on or off. I didn't think much of it. Besides that no problems with the T.V. After that but about a year and half later I went to turn the T.V. on and a loud popping noise came out of the T.V. It wouldn't turn on! About an hour later it came on with no picture - just a black screen and then it fully died. After that I could not get the T.V. to work.

I'm over 65 years old and I'm not a technical person. If I still owned a VCR it would be blinking 1200!!! I own a S3821w-CO sound bar. I had a few problems with it (I think most of the time it's my fault), Customer Service is always fabulous with me. They are so patient with me. It takes me a little longer to figure out what they want me to do. I've never had a problem. I do not work for Vizio or being paid for this review. I own 3 Vizio TVs, they're wonderful, of course I don't know how to use all the extra functions. Friends tell me my 60 inch Vizio TV has the best picture they have ever seen - I think so too.

I purchased a Vizio television at the end of Nov from Best Buy. The beginning of March, the television stops working. I contact Vizio customer service because it is under warranty. They tell me that they must send me a re-certified television and it will be sent in 10 business days. I cancel a meeting and work from home on the day of delivery. I contact Manna freight, the shipping company, and they proceed to tell me that my delivery is running a little behind and that they will call me an hour before they arrive. At 445 pm I still had not received a phone call so I called them back and I was told that the television had been shipped back to Vizio and that they were sorry for the mishap. Furious I contact Vizio who gives me the run around and tells me that they will need to investigate and give me a call back the next day.

Television was bought December 2014 brand new and had to be replaced three times. I am on the 4th television and the screen has gone out. This was a new one from Vizio that was exchanged in august, less than a year old and it is garbage. Vizio refuses to admit they sell substandard cheaply made televisions and will not fix this one even though it is less than a year old. DO NOT buy vizio products. They are garbage.

This t.v is junk. I've called repeatedly to have it fixed or replaced and they claim it's my internet. It freezes up constantly. Kicks me off Netflix. Won't turn off completely. I need to physically unplug the back of the t.v. to turn it off. I will never buy another vizio product!

Purchased model E390-A1 39 inch Vizio TV on 3/7/14. Within 2 months of purchase the TV stopped powering on. Vizio sent a repair technician out who repaired the TV. It did power on after that and stayed on, however in the process of repairing it, she somehow pushed one of the hdmi ports so far back into the TV, it's inaccessible, leaving us with only 1 hdmi port. We didn't notice it until several weeks later, but we really only needed one hdmi port, so it wasn't a big deal at the time. Skip forward almost a year from purchase date... the one hdmi port we were able to use has now stopped working.

Bought a 70-inch ($1,900) Vizio (Model # E701i-A3) back in Sept. 2013. In Feb. 2015, the screen suddenly went completely blank. Still had sound - but no picture. Contacted Vizio and they basically told me I was out of luck and they could do nothing. I took it to a certified repair center and they looked at it and said that the CD panel is out and that there is no fixing it. They also added that they did research and it seems like a common problem with Vizio. I did some looking and there were a couple of models that had bad parts and they were 'recalling' - but I was informed even though I had the same issue that my serial number did not fall under that recall.

6 months bought a 40 inch smart tv. Does the auto turn off with timers set to off... Sometimes sound goes to high squeal, can only get rid of it by turning off power to tv. Now cannot turn tv off with remote. The CEO of this company needs to be jobless after reimbursing stockholders of lost dividends.

Vizio m3d650sv - $1800 piece of junk: 3 lines...have to replace the TV. No fix. Only had 2 years.

In general, companies don't stand behind their products anymore. Vizio is such a company. My buddy bought a Vizio TV just over a year ago. The 1 year warranty ended at the end of 2014. Just a few weeks into this new year, the TV suffered a fatal and unrepairable breakdown. The Vizio executive team basically said you're out of luck as your 1 year warranty is technically over, even though their TV only lasted 2500 hours when the norm is 50,000 - 100,000 hours. I would be embarrassed to be associated with such a shoddy product. This is America's so-called 'premier TV company'. This is what they say anyway. Things sure aren't made like they used to be.

This 60 in Vizio (2013 model) crashes repeatedly on web pages. It's nearly worthless except as a TV.

In October I contacted Vizio because my nephew's TV that was only 10 months old had a line across the top of the TV. They responded and ask me to forward 2 pictures. My nephew took picture and sent to me. I forwarded it Vizio in November. I didn't receive a response. I had a family funeral, hospital stay and other family issues that came up - so I forgot to check with Vizio. I never received any additional information from them stating they were closing the acct. Then in Feb. I resent the pictures and now being told that TV not under warranty - they won't do anything about it. The problem started when it was under warranty. TV is still sitting on floor and not working - same issue. I am very upset that VIZIO won't replace or repair this TV for me. I just looked on the week site and there are 33 complaints about VIZIO in 2 months. I feel since this started while under warranty - VIZIO should stand behind their products and make it right.

Bought this TV and worked fine for a while. Started to have a glitch come and go on the bottom screen. If the company replaces the TV then I'll be ok. If not I don't recommend this product to anyone. I'm not happy with this brand.

I purchased a Vizio flat screen 55 inch in August of 2013. The TV lasted till April of 2014 which was a total of nine months. Called Vizio because TV picture was gone but had sound. They had me do different things to try to determine problem. Finally sent out a repair guy who determined the problem wasn’t what they had thought. Repairman left without fixing TV. Contact Vizio again they say they will replace it. Waited almost a month without TV until they finally get done with this whole process and had to take two days off of work to be here when repairman was here and then when TV was delivered. So they tell me I have a 1 year warranty which meant from April when the TV was delivered so I was told.

I purchased a 70" Vizio Model P702UI-B3 33 days ago. I turned it on this afternoon to find a long red vertical line running down the left hand side of the screen. When calling Vizio, they were helpful in getting the TV replaced. However, I find out that I will now be receiving a "re-certified" TV, not a new replacement. I can understand if the TV were a year old or even 6 months old getting a re-certified replacement, but 33 days???? Very disappointing.

I purchased a Vizio Ultra HD TV for Christmas. After a month, I noticed a small speck on the screen and when I looked closer it was a bug. I contacted Vizio Customer Support and explained the problem with the TV. I have owned 4 Vizio TV's and this is the first one to ever have any real problem. When asked what could be done it was explained these TV's are carefully put together in a clean room and it was extremely rare for this to happen. He explained the screens are like candy to bugs. I was advised it could not be fixed and bugs appearing on the screen is not covered under any circumstance or warranty. Vizio has lost a very good customer and I will never recommend their product.

Bought a new Vizio 60" 4 K TV, waited a little over two months to have in installed on my wall. Less that one month after installation, the picture is gone! Apparently it's the back light inverter that failed. I am now eight days past the 90 day return period. Called Vizio, was told that my only option is to wait about ten days to receive a reconditioned set. This was virtually a brand new set, with less than 30 hours of use. Who knows now, what I'll be receiving for all the money I spent. I would like MY TV repaired, not get someone else's problem.

I got 55" TV model M550SV three years ago, and now has a grey lines across the TV, the screen is black and no sound, and have an electrical smell - burning. I called Vizio and since it's after one year since I got the TV, they will not do anything at all. I have another TV - a Samsung that is like 7 years old and work perfectly. I learn my lesson do not buy another Vizio TV EVER!

Just bought a Vizio Smart Tv Feb 14th. Took out of box, hooked it up and immediately it started to shut down on its own. Talked with Vizio about it and they had no solution. After looking at internet reviews and comments, it's quite clear that all their tv have this issue and it's disgusting that we as consumers have to endure another garbage product of China. I am sick of cheap products that barely make it out of the box and break. DO NOT BUY ONE! Walmart should take a stand and pull this junk from its shelves.

A year and a month after I bought a Vizio TV at Target, it stopped working. It took an hour to reach someone at customer service, and when I finally got through, their quick fix -- holding down the power button -- didn't effect a repair, and SINCE I AM A MONTH OUT OF WARRANTY, THEY ARE NOT INTERESTED IN STANDING BY THEIR PRODUCT. Neither, by the way, would Target. I will not be shopping there again!

I purchased a YVIO P-Series 70" Class Ultra HD Full-Array LED Smart TV I P702ui-83 online on 2/04/2015. I received a tracking number and delivery date after a few days. My delivery date was 2/12/2015 between the hours of 12 noon and 4pm. I received a call the day of delivery at 5:45 pm informing me that I would not get a delivery that day and was rescheduled for 2/13/2015 between the hours of 12 noon and 2pm. l explained to the shipper that I would not be available after 3pm and he said "no problem the delivery would be on time." Well the delivery came at 3:45 that evening so I signed the paper and hurried out of the house to my engagement.

Bought TV (Model #E390-B1) for my daughter's birthday in July 2014. Around Thanksgiving, 2014, a small black spot manifested in the middle bottom of screen and on lower left corner and grew to the size of a grapefruit within a month. Concurrently, 3 "pinstripes" appeared on left side of screen and merged into one 2-inch line. Other pinstripes continue to emerge. Called Vizio and was instructed to send pictures of deformities with Vizio logo clearly shown, along with copy of purchase receipt, UPC code, model and serial numbers, which we did on Jan. 25, 2015. After 2 weeks, contacted Vizio and was told TV would be replaced with refurbished model.

Purchased it January 11th at Bestbuy. I spent hours wiring it custom through a wall for a clean look and seemed happy with it but now it takes sometimes 32 seconds before it will start up, also it has been freezing the picture and also voice sync is off several times. The only way to solve those problems and restarting the TV. This is not how a product should work. I was replacing a very old Panasonic 42" plasma screen that never once had an issue in 12 years.

I bought a 70 in vizio in May of 2013. 7 months later a red line went through the center of tv. They had me take a picture and e-mail it to them. About 1 week later the replacement was here. Was not real happy with the replacement but a week after it got here started to have problems with it shutting off. They sent a tech out and replaced one of the motherboards. Started having problems again, the tech put a board in that changed the tv stats to a 60 in. We went back and forth for about 2 months, but they DID come through with a brand new 2014 70 in e series tv. With a year warranty and an option to add an extended warranty.

I had a Vizio that did not stay on and then would not start. I found a guy near me who said the capacitor was not strong enough. He replaced 5 years ago and the tv still works. I think they put the small capacitor so you want to buy another tv. A dealer wanted $250 to repair my Vizio and the man put the new bigger capacitor in and charged me $50. Dealers want to rip off customers because they can.

All I can say buy another brand. Bought 3 at once 2 went out within month. Customer service sent 3rd party. Replaced power boards. Now one has gone out for second time within 2 months. Now another hassle to get someone out to replace TV according to their policy. Moral of story: don't ever waste your time buying a Vizio, you will regret.

My 32 inch TV powers off after an hour or so. Powers right back up. Several calls to customer service and attempting many things, they send a repairman to fix my set. Bear in mind, this TV only cost me $278 and the repairman said he charges $37.50 per hour. When he arrived, I asked if he was going to replace the power board. He says no, they sent him a new main board. OK... so what do I know? He takes 2 hours to replace the main board. In the process, he tries to install 2 connectors upside down. They won't connect, even tho he uses needle-nose pliers to force them. After he discovers what he did, he puts everything back together and tests the set. Now we have no volume control, the remote doesn't work, and the set is powering itself off every few minutes.

Bought this TV at SAMs club just before super bowl. Our Phillips died that Saturday, 6 years old, best picture we ever had. Then we bought a 60" Vizio -- worst pic we have ever had -- blurry on the right side of the screen, horrible noise from the speakers. We immediately packed it back up, took it back. Thankfully I read these reviews, got our money back, and went to BestBuy -- bought a Samsung 55. Can't be more pleased with our new Samsung, and we also repaired our Phillips TV, found Samsung parts in it -- best $55.00 I spent. Thank You all for this website or I might have been another victim of Vizio junk and horrible warranty.

My Dad purchased 2 Vizio TV's (a 47" and a 32"). A couple of weeks before the warranty ran out, The IR Sensor on the 47" which is the volume sensor on front of the TV stopped working. Every time you need to switch volume you had to run to the TV and change the volume on the buttons on the side of the TV. Gets old real quick! Also 2 days before warranty expired, the TV remote stopped working. Got really frustrated at this point! And a month later within warranty time, the 32" Vizio TV had small white lines fading in and out. It would start in one spot on the TV then fade away to another spot, bouncing all over the TV.

Purchased a Vizio smart TV because I wanted to connect wirelessly.. Purchased 1/2/2005 but made mistake of purchasing online.. Never again.. Terrible customer service with Vizio.. Wireless connection does not work, endless calls, very frustrating.

VIZIO 42" Class 1080p LED Smart HDTV - M422I-B1 - Purchased Super Bowl Sunday 2015 at Sam's for amazing price $378 for smallish living room. Couldn't be more pleased with out-of-the-box set up and settings (no issues with "soap opera syndrome" or skin tone, as noted by some reviewers). Smart TV is bit misleading but we knew that going in. Sound quality is more than adequate but, for movies, we'll purchase Vizio sound bar asap. BIGGEST ISSUE: no back light on remote, REALLY? So every time you want to make an adjustment... grrrrrr...... This is an OUTSTANDING product, so why oh why this oversight?

I bought a Vizio television in 2013, 70 inch led smart tv. After just 6 months I started seeing little blurry spots appear in the bottom left corner of the screen. It started with two or 3 but then just two months later there was about 20. So here I am, just 8 months in and I've got all these spots. Not to worry I think, after all I get a year manufacturer’s warranty. So I call and get the ring around from Vizio. But still nothing. So I call and call and call. Still Vizio saying that they will handle it and that they will email me to get the process started.

Vizio in den not used as much as TV in living room. Developed lime green vertical line just out of warranty. Checked Internet and surprise! There are many identical complaints. This is a defect Vizio must be aware of. Yet the TV continues to be touted as good on Consumers Reports. I will be contacting them as well. This was expensive. I have Sony in other rooms. All several years old but working fine. Never a defect. Unless Vizio can make it good, Sony gets the business next time.

I purchased my first Vizio in late 2007 and this one is not a smart TV. Never had a problem till SUPERBOWL SUNDAY and couldn't turn TV ON OR OFF on side panel or with remote. Recently discontinued satellite service but their receiver and my AV receiver used for surround sound was still connected so thought maybe I had hit the wrong button or something when dusting. I now use antenna only so I disconnected all unnecessary equipment including but the TV, antenna and power surge and TV then started working fine until today. When I turn the TV on I get no picture without unplugging from receptacle and plugging in again. Can't turn it on manually or with remote to change stations, adjust volume, etc....???

Bought the TV at Walmart last November 25, one year warranty. It went out two months after the warranty. Call them, they said to call the place to fix it. "Call them in Texas," they said. "It's a bad panel, Vizio knows about it so... oh well," they said.

I have owned a Vizio 42 in tv for 4 years and got the pop of death (no picture no sound). Have to buy a new one. WILL NEVER PURCHASE A VIZIO AGAIN!

I purchased two Vizio televisions from Walmart because they included Netflix and was a decent price. However they were not worth a cent. One television kept freezing up and the other totally shut off and would not shut back on. I mean I had just took them out of the boxes!! My daughters were very upset because they wanted to watch television and I had already trashed their old tv. I paid $178 for one and $209 for the other. I will be returning both tomorrow after not even a full day of service. HORRIBLE!! STOP MAKING JUNK PLEASE!!! I'd rather pay more for a television that actually works...

While on, 47 inch smart TV shuts self off then turns back on. Very frustrating.

Vizio 55" E Series Smart TV - Bought the tv a little over a month ago and the sound cuts out. When it comes back on, the picture and sound are not in sync. Plus tv turns off for no reason. I'm calling Vizio in the morning. Also on just one channel, there are white lines at the top of the screen.

Buttons on the remote controls are falling off. I have two of your smart TV and the buttons on your remote are falling off of both of them. If I bought another TV it would not be yours... Those two cost over three thousand dollars and I would like the remote controls to not fall apart.

We purchased the Vizio Model E601i-A3E from our local Walmart in late November 2013. By January 2014 (2 months) the picture had a big white spot in the middle, spent many hours back and forth with Vizio and was sent a replacement TV in late Feb of 2014. Ten months later the TV has a red line line running down the right/middle, very bright and very annoying basically making the TV useless. I have read online this seems to be a very common issue with these TVs. I contacted Vizio and they have stated the Warranty is past due but I have screenshots of other customers getting a fresh one year from the date of the replacement TV being delivered but Vizio does appear to be offering me the same courtesy.

Noises coming from volume on a brand new 65 inch Vizio TV. I called tech support who told me to replace HDMI cord which I did. Still had noise, called again. Was told to replace cable box which I did, still had noise. Called tech support and was told TV would be replaced after I emailed them receipt of purchase, which I did. Two different people told me TV would be replaced. Called again only to be told they were not going to replace tv, that it was cable. Vizio would not do anything for me. Now I'm stuck with a TV that makes the most annoying digital background noise.

Model # e601i-a3 - Bought our 60" at a Black Friday event in November 2012 because it was a good deal. Finally set it up December 2014. Worked great for a month and picture went out but still had sound. Came out to fix 2 days ago. Worked fine. Out again 2 days later. Waiting to see what's going to come of this.

I bought the Black Friday Walmart special (65" Vizio d650i-b2 smart tv). My first tv had bleeding on the sides and the blacks were gray and green with pixels. Called Vizio and they said they would ship me a new one. Got the new tv about 2 weeks later and it does the same thing. I cannot return the tv to Walmart because the original tv I bought from them Vizio took back. (I should have returned 1st tv to Walmart, my mistake). I asked to upgrade to the e-series or m-series and I would gladly pay the difference but they will not do that, they will only replace with same crappy model. So I'm waiting on my 3rd tv that I don't want. I learned to never go to Vizio for replacement, just take it back to Walmart.

Model VA26LHDTU10t is a POS. Your tv was never good - purchased it at target. Lines started immediately on the screen. Tried to work with customer service and your manual. Would like to toss it in the trash.

My son purchased a large screen Vizio television 5+ years ago. He bought it at Target for a very good price. This tv is ALWAYS on. It is still working with no problems. Also, this tv has been moved to different homes 2 times since the initial purchase. He has been very pleased with this product. I believe that it has served him well.

Tech response with "There are currently no firmware updates available for this model at this time. This has been forwarded to our Product Development team for any possible future firmware updates." without even knowing what the current version the player is on. They claim "best in class technical support." This has to be the worst I have had.

I purchased it two years ago, but hardly watch TV... Now it has a line in the middle of the screen. A TV isn't supposed to go bad after only two years of barely any use... I hope after calling Vizio they resolve my problem because it is a manufacturer's problem.

Purchased a 70" Vizio television in 2013 and in less than a year it developed dead pixels (which equates to white spots on the screen). Since it was under warranty because it was less than a year old, they replaced it with another television. Well guess what, in less than 10 months the television now has what looks like a burn spot on it which is not extending up into the middle of the screen. Vizio says since there was no extended warranty purchased its my problem and suggested I call an independent repair man. At what cost, who knows. I would not purchased another Vizio since neither lasted a year without problems. We have had Samsungs and they never had any problems. Moral: Don't buy Vizio televisions.

I bought a television from Walmart - it has V1210 in right hand corner. It has been in a television cabinet and had no trouble with it. I decided to set it on a shelf and the stand won't hold the television up. Do I have to buy a new television to get a stand to hold it up? Please help. I am 75 years old in Feb. and depend on my television to keep me company.

Vizio 55 inch smart tv - 1 year old TV pops very loudly when I turn it off sometimes after it has frozen, and pops loudly again when I turn it back on. Sometimes I have to unplug the power to get it to turn off. I paid a lot of money for this TV. It shouldn't be freezing or loudly popping. Very disappointed. Wish I had found this site before my purchase, I would have gone with a different brand.

I purchased a 50 inch Vizio the day after thanksgiving 2014. It started freezing up on me or would have 2 different channels on one screen. I called tech support for vizio and they told me to email them proof of purchase and pictures of what the tv was doing. 2 weeks later they finally send someone they contract out to replace the mother board. That didn't fix the problem so vizio said a replacement tv was being shipped across country for me. I called to check on the location of its whereabouts. It was in Kentucky and I was told it would be another 2 days before the shipping company would call to set up a scheduled time for delivery. I waited to hear something and never did. I received an email from the shipping company saying my tv has been lost in transit. I called vizio and they are shipping another tv across country for me. It is now January 15, 2015 and I still do not have a replacement tv. Come on vizio, get it together. There has to be an easier way.

We have 2 Vizio Tv's a 55" & a 70". Both are slow coming on first the picture then the sound, have never had such slow tv in coming on. What is the problem? Also at times both tv's will hesitate when scenes change. HELP.

Sucked in by those low prices? You get what you pay for, or really like it you get a big box of nothing. The cheapest most unreliable item in your home. Customer service with the grin and middle finger. Extended warranty is a must when 90% of Vizio product get returned the first year. This is good because Vizio only expects it to work for 3 month. I would say they put more engineering in the box than they do the product.

47-in Smart TV has white lines & pic freezes. This occurred after only two years, out of warranty of course! Had repairman look at it & it is the front panel, says costs more than the TV, which wasn't cheap! Will never buy another Vizio.

My technical problem: I bought the above SmarTV from Best Buy, bought a Netgear 36 router because I do not have cable hook up. I connect it to my Apple computer. The Netgear router is located less than 30 feet away in another room. I was trying to stream from TBN network and I got three different error messages on the SmarTV screen. First two was: cannot connect - have 600 kbps, need 900 kbps. Third was have 395 kbps, need 900 kbps. We only have one computer and one TV in the house. It is only my husband and I residing. There was a couple of times where we could stream with no problem. These incidences were done at different times of the day and on different days.

Vizio tech support just advised me that file sharing or a wireless printer on the same wi-fi network as this TV could cause the volume control to continue ascending or descending autonomously, and the TV to lock-up and become non-responsive to the remote or to the buttons on the TV itself [requiring the TV power to be cycled]. Their recommendation was to either remove file sharing & wireless printers from the network, or to disconnect the TV itself from the network, thereby disabling all the wi-fi-based features of the TV. The tech indicated Vizio would not do anything about this problem.

Vizio refuses to allow firmware updates to my 3 year old VBR 133 blu ray player leaving it useless for most current blu ray movies. I purchased another brand so I could watch the same blu ray movies that the Vizio won't play. The player I purchased does update. No more Vizio products for me. Vizio products may be cheaper to purchase because they are cheaply made but in the long run a person pays more when they have to buy another brand to do what the Vizio won't do.

We have a condo in Hilton Head, SC, and while spending a weekend there last October, our 12 year old Panasonic 3 in 1 CRT set gave its all for the cause. It was Sunday evening, so I went to the only store still open (Walmart) and bought a Vizio 28 inch smart tv and a LG smart blue ray, and necessary cables. The condo HOA has a private cable system and provides wireless Internet service, both through one of the island's providers (Hargray, I believe).

Purchased 39" Vizio TV in November 2013 - Now 1 year and 1 month later - just barely out of warranty, of course, the TV keeps powering off and on every 5 minutes. I have called Vizio support 5 times. Two of those calls were disconnected so I had to keep calling back and start all over with waiting for an agent. When I finally reached an agent they all had different reasons for the issue. After all was said and done the last person I spoke with said I needed to call a TV repairman - which can cost almost as much as the TV! Up to this point I was happy with the TV but after only 13 months the TV needs repair - that is totally unacceptable to me and my next TV will not be another VIZIO!

Loud Crack. Screen went black, strong electrical smell. Unplugged immediately.

Vizio M702i-B3 - I bought my TV back in October of this year and when I went to turn it on a few days ago I see a Red line running vertically on the TV. I called Vizio and the first time I called they requested that I take pictures of the problem I am having and send them to them. I did and about an hour later I get another email from them telling me to call them. I called and after a few transfers the Girl I spoke to informed me that they will replace the TV, she gave me the name of the Company that will be bringing out my TV. Now my only real complaint is that the TV they are sending me is a Factory Certified TV, (not Brand New). She told me that it’s not a Refurbished TV just TV's that were sent back for whatever reason, they carry the same warranty and even my Extended warranty will transfer over.

I called Vizio tech support for my dad because his 5-year-old 37" TV was having problems with the picture. The tech immediately told me what he thought it was and tried to get me to buy a new TV right then and there because he said it was "unrepairable". I did not jump on his offer and instead did some research and now know what the problem is and I am in the process of ordering parts to fix this myself. Needless to say I WILL NEVER BUY ANOTHER PRODUCT FROM THEM AND ENCOURAGE EVERYONE ELSE TO DO THE SAME!!!

What a horrible company, I decided to blend my remote to see if it would blend, after it was completely obliterated I called the company to complain because it certainly doesn't meet my standards of quality and asked for a replacement. They promptly said it wasn't covered. I was like WHAT!?? Your warranty doesn't cover damage that I caused to the product??? They proceeded to lead me directly to where it states in their warranty where it states that, and then proceeded to show me where it shows that in every TV manufacturer's warranty... But what about the constitutional warranty of the United States of this here America?? Rated 5 of the worst stars ever!

My TV continually freezes, and it's unresponsive to the remote. It doesn't matter if I replace the batteries. When this happens I can't even turn the TV off manually. It has to be unplugged (yes, while the power is on since I can't turn it off) then plugged back in after about 15 seconds. The model is E320i-A0. I will never buy another VIZIO product again and I do not recommend the brand to anyone. I have to deal with it though because I don't have extra cash to buy a product that works. Angry? Beyond.

I had an audio lag sync problem connecting the Vizio TV with a Comcast cable box. Blu-ray and streaming video synced fine, just the Comcast cable issue. I called Vizio support and talked with a nice lady, one who could advise to turn off (essentially reboot) the TV but really had nothing else to offer. She could not understand I wanted to run sound through a 5.1 home theater system and using RCA cables was not an option. And I could not get her to understand that using the Vizio as the home theater system input source was causing a lag in the sound. Furthermore she did not get that using the Vizio internal speakers exhibited the same audio lag. Perhaps it is a Comcast issue but I never felt she even understood the problem. In short, we talked for about 20 minutes with nothing accomplished. Then, on one of the holds she put me on, the connection was broken. She did not call me nor did I try them again. I probably won't try Vizio support in the future.