Vizio Reviews

I bought a 46" TV from Costco. A day after the 6-mo. Costco warranty expired, a stand black spot appears at the bottom. After a month of back and forth with pictures and everything, I waited two weeks only to have to reach back out to them and have them tell me it it wasn't their problem, and their warranty wouldn't cover it. They did offer to sell me a new one and a discount. I said no way. For the cost of replacing this TV, they could have had an advocate but now I'm going to go to my grave telling everyone I know, family and clients to choose another company.

I purchased a Vizio M421VT internet ready LED TV in June of 2011. Within the first there months, it would occasionally crash while trying to use the internet apps or while watching cable and would require a power cycle as the manual states. The power cycle was in essence a 30-second unplug and reboot. Up until today, this would correct the annoying albeit infrequent problem. Today, it crashed with absolutely no reboot. The screen is dead. The sound is out and it is utterly without function and, of course, it is outside of its one-year factory warranty. I called their service hotline and was curtly offered a $409 refurbished replacement set of nearly the same model type; otherwise, they could give me the number of a field repairman.

I mounted my brand new 60-inch Vizio Smart TV today. The remote only works for some functions. The volume turns itself up and down. Technical "support" - 112 minutes on 5 phone calls, including the first three who hung up when they couldn't solve the problem - finally acknowledged that they do not have repair people. I bought this through Walmart. Hopefully, the store will have warranty service.

I purchased a Vizio E601-A3 60-inch 1080p 120Hz razor LED Smart FHDTV from Amazon this month (Nov 2012) and my first disappointment was to see that it went on special at Walmart's across the nation for $300 less than I paid for it. Alas, this happens to all of us and I didn't want to fight the crowds anyway. I was quite happy with the picture and ability to watch Netflix on the television for two weeks. You read that right. Two weeks. Now there is sound from the cable but no picture other than a back light. I followed all of Vizio's troubleshooting procedures on their homepage and know what I'm doing with televisions and electronics being kind of a gadget guy. So, I checked the other inputs and the devices (the Xbox 360, Kinect and DVD player). All are functioning but no picture probably means a bad inverter.

Last month, our Vizio 55-inch had to have the main board and IR sensor replaced. It was just under 2 years old and thankfully, we had the extended warranty that covered it. Tonight, the 7-month old 47-inch "Smart" TV in my bedroom has started having the same issues. The master remote goes first, the power button won't work and Uverse remote stops controlling the volume and other functions, too. The kicker is that I could not even turn the TV off from the set and had to unplug it to turn it off. I just don't see this as an easy fix because I did not buy the extended warranty for this set. I am irritated and will never consider buying another Vizio. I would not even take one for free because, it's just a waste of time to deal with its issues and I have learned my lesson.

Eleven months ago, I purchased a VHT510 sound bar and remote speakers. Since opening the box, there's been poor sound when using the digital audio connection. I presumed that it was the cable, then the connectors, and eventually that I've damaged the cable by kinking it. So, I purchased new cable and a right angle adapter in hopes of relieving the problem. No such luck. As I was unplugging the adapter, a little dust cover from the Toslink socket on the speaker fell into my hand. Now the cable won't stay in at all, and Vizio says it's not a manufacturer's defect and therefore not under warranty. What nonsense! Very, very last Vizio product I'll ever purchase.

I bought this 47" Vizio television from Costco in March of 2010. The television has had white lines going across it for about a week. I shut it off, unplugged it, and reset it; still more lines. I contacted Costco and they said I was 8 months too late and the warranty is expired. It is now 11/12. I contacted Vizio and they told me the same thing and pretty much to beat it. I advised Vizio that two days prior to my TV crapping out, I just purchased a 32" Vizio television for another room in my home and I would be taking it back before it dies and the warranty is gone! I have never dealt with a company that does not stand behind their product such as Vizio. I will not be dumping another penny into my $1,300 piece of junk and will return the new TV also! Don't buy Vizio. They look good but they suck.

One month (June 2011) after I purchased my 47" Vizio TV, I started having problems with it. It would suddenly cut off and the logo would flash on and off. I contacted Vizio and they gave me instructions over the phone to "resolve" the problem. Three months later, I had the same problem and they gave me the same instructions to "resolve" the problem. From that point on, when the problem happened again, I would follow the same steps. In November 2012 (five months after warranty), it happened again. This time the "fix" didn't work. When I contacted them, they said they couldn't help me because it was out of warranty. Sure it was out of warranty but it was the same problem that I contacted them about one month after I purchased it. Now I have a TV that will cost me a minimum of $400 to repair. When I contacted Vizio, they said they couldn't help me because it was out of warranty.

This Vizio Soundbar was bought in November 2011 and died by September 2012. This is absolutely the worst customer service ever! They will not give credit back and acted like they do not trust you. Warranty was for a year. They will only replace with a re-certified unit (one that has come back and they fixed). Unbelievably awful. Any other reputable company that backs their product would honor the warranty and replace with new or credit the customer's account! Do not buy. They do not stand behind their products!

I bought the 47-inch Vizio TV in April of 2010 for $847 and it already has problems. Yeah, I thought about buying a 2-year extended warranty, but that wouldn't have even done me any good. Top half of the screen looks normal; bottom half of the screen has numerous vertical lines. Cost to have some technician come out and fix it, if it can be fixed at all, is going to be $285. I would think that there is a reasonable expectation that an $800 TV would last a lot longer than two years. I might be in the wrong business. Cha-ching for Vizio. Lesson learned.

I purchased my Vizio in August of 2011. It worked fine for 14 months. I paid good money for a TV to work a little over a year and then it croaks. The local shop says $250.00-$350.00 to fix it. The only problem is he can't find the main board necessary to try and fix the Vizio 47" LED through Vizio or any other channels. Very disappointed and ticked in my purchase and choice of company. Maybe it's live and learn, but this one hurts.

I only had this TV (M550SV) a little over a year. Of course, right after warranty expired, the TV keeps shutting off every ten minutes. I called tech with no help whatsoever. I tried resetting, plugging directly into the wall, no help. Evidently, this is a big problem with all the Vizio TVs. I was told to call one of the techs, ITI or HDR. It’s $85.00 just to come out and tell me what’s wrong. I know what’s wrong - it keeps shutting off. I will definitely steer clear of all Vizio products.

This Android tablet was given as a gift. From then until now, I have had, I believe, three replacement units all with the same issue: loose charge ports and not charging. Then the fourth unit after repair, which they told me on several occasions they don't repair, they just sent another unit. The staff was not on the same page. The unit came back with no audio, so I had it sent back to the company again for repair. It came back with the same audio issue freezing up and you have to power it down to get it to do anything. I am just at my wit's end with the sending back and forth and getting the same issues when the product returns.

Watch out for Walmart & Sam's Club! Apparently, many Vizio products purchased at these two stores are causing most of the problems. Wonder why? Do they get a reduced price for buying shoddy merchandise? We purchased a 46" HD LCD in July of 2008 at Walmart. Within the 2-year extended warranty, the picture screen went bad. After many repair visits, the screen was replaced - no luck so the entire TV was replaced. I'm not sure it was one of the "reconditioned" units. A few days ago (10/27/12), the sound went out completely on the second TV. Now we are told the "speakers are blown." As far as I'm concerned, Vizio makes a pure piece of junk. I'm telling everyone to stay away. They may have been good in the past, but just like many other products, have gone down the tubes. I've also tried getting through to ITI, their "service company" and was cut off twice, left a message and no one has gotten back to me. Blech!

I purchased a Vizio tablet on Nov. 25, 2011 with an extended warranty. Last week, I started having problems with it. The product would not charge or turn on. I called Vizio, and they asked me to send a copy of my bill of sales and three photos of the product. I did. They came back and told me my warranty was no good and that it was voided because I had scratches and chips around where you plug in the cord. Even my extended warranty was no go to, and I paid extra for that. All they could say is "Sorry, that is written in the warranty."

Do not buy any products from this company! My TV was given to me for Christmas 2011. Ten months later, the volume doesn't work; none of the HDMI ports work and the sensor for the remote no longer works. Vizio refuses to repair the TV because I don't have a receipt and though the manager said that the serial number stated that the TV was made in the 27th week of 2011, that my TV was purchased in 2010. How can a TV that was made in 2011 be purchased in 2010? It's not possible! Needless to say, I now have a 42" paperweight and I refuse to pay any money out to repair this shoddy manufacturing. But I am going to the BBB and whoever else will listen. Don't buy Vizio products!

All of a sudden, when I turn my Vizio flat screen on, the sound is great but the screen is black. If I leave it on for a while, the screen would turn different colors but you couldn't see any pictures. Sometimes, if I leave the TV for about 45 minutes to a couple of hours, the picture would come on; sometimes it won't. I've only had this TV for about 2.5 years. It's the newest TV we own but it doesn't work properly. I am truly sad. I need TV to be able to go to sleep, so I've been sleeping on my sofa lately. I have terrible back pain now.

55" Vizio led TV - Second time for repair in 18 months; it made it in 6 months, then 8 months. Now I am fighting with TWG and ITI, trying to get it fixed under extended warranty. What a joke! One blames the other. It's still not fixed. Never again!

Vizio 55 inch LED/LCD TV purchased for about $1,150 2 years ago - Recently some gray dirty lines appeared on the right lower quarter of the TV. I used the cloth that came with the TV and started to clean the screen. To my surprise, the lines are on the inside on the back of the front screen. I talked to Vizio; I don’t think they believed me. After a frustrating 30+ minutes, I ended the call. I am thinking about my next move.

On June 24, 2011, my fiance and I purchased a Vizio 47" television (Model XVT3D474SV) for $1,082.74. The television was to go in our new home that we were closing on in the upcoming days. The television was installed and properly working in the second week of July. At the time of purchase, we were aware of the 12-month warranty that was awarded with the purchase. Therefore, we elected not to purchase an additional extended warranty. We researched the product long before the purchase and felt comfortable with Vizio's reputation in the market.

I bought a 50” plasma TV in 12/06 with a 5-year warranty. After 2 years, the TV crapped out. They came to fix it 3 times, only to say it couldn’t be fixed and they were sending a new one; 2008, I have a new TV (wooohoo); 2012, the TV crapped out. I contacted Vizio. They said sorry, it’s off warranty; I could pay to have it fixed if I want. They couldn’t fix the first one. Why would I believe they could fix this one? Don’t buy a Vizio. They suck.

I bought the 50" Plasma back in 2007. The unit broke within the first two years, so Vizio sent someone out who repaired it by replacing the Z Board. On 10/01/2012 (less than three years later), the TV made a loud pop and now the picture won't come on the screen. I can hear sound, but no picture. I'm not even going to bother calling Vizio because I know it's out of warranty. Original price I paid was $2,400. Cost of ownership over 5 years is just under 500 bucks a year! I can buy a better TV for under a grand, so why bother paying over $500 to fix this one which will probably die again? Vizio sucks. I will never buy their products again.

I purchased a 42" Vizio TV in early 2008. Almost immediately after purchase, I started having problems with the TV turning on. I contacted Vizio and they sent a repairman out to fix the problem. After the so-called repair, I still had problems. After 4 or 5 repairs on this TV, I finally asked for another one. Oh no, they couldn't do that so I just lived with the problem. Well now 4 years later and $1,000 lighter, all I have is a black screen with audio. Of course, they are not going to stand behind it because it is out of warranty. I complained to them that this TV has always been a problem since the day I got it. Sorry, I can't help you. No more Vizio in my life. They are junk and their people just don't care about customer service. Someone should start a class action lawsuit against them.

I purchased the 32" LCD TV in 12/4/2011. It was unpacked, put on the table, and then only touched for light dusting. In September 2012, I watched it, turned it off with the remote and went to bed. The next morning, when I turned it on, there was a pattern on the screen, a large white space, and a spot as if it had been shot. There was no mark on the frame or glass. I called Vizio and was put on hold numerous times, then told I had to take two photos of the set and send to them (lucky I had a cell phone and computer unlike my 81 year old neighbor who also purchased a set).

I bought my Vizio 47" screen in 2007 and it always worked well until a few months ago. Every time the TV is turned on, a dark horizontal bar about a foot wide comes out across the middle of the screen. The bar is darker on the right side and gradually clears to the left side. It disappears after an hour or so, but sometimes it comes back for another hour or so. It is very annoying to see that dark line in the middle of whatever you are watching. I know it would be costly to repair it and am planning on buying a better one. This Vizio goes to the alley.

I shall run to the TV store to replace my 32" Model E321VL flat screen Vizio which is 9 months old with a 90-day warranty. It was exhibiting unique non-operating traits last evening. I tried all I could and then checked the internet and found 810 complaints for the same issue. Vizio seems to take the stand that once it is out of warranty, it is not their problem. Needless to say, I had no TV in the bedroom last evening. I'm not going to even venture into a Don Quixote fight. It's not worth it. Tell your friends to beware.

I called to process a return for a wall mount that I did not need and it took 1 hour on the phone with the CSR to process the RMA. How could this possibly take this long to complete? I still have to mail the product back.

I bought this Vizio 32 inch TV at a store called Essex. They plugged it up and it worked at the store, brought it home and plugged it up and it worked. It was a gift for our grandchildren. When they came over, we gave it to them, plugged it up and it wouldn't work. It was 2 months after I bought it. The TV had only been plugged up 3 times, so I called Vizio. They had me send in pics and my receipt. They said they would have to order the part and when it came in, they would send a TV repair person to fix it, should be 5 to 7 business days.

My Vizio TV is just over a year old and it has broken! It is the same problem. There is absolutely no picture! It's just a black screen but the audio works; the light is on. It's not the power outlets; it's not my WII. But before it turned off, there was this weird buzzing noise that came out of the TV, then I left for a minute and there was black screen. The worst part is that this is not the first time. This has happened lots of times before but this one lasts longer than the other five previous times. I want to know what is going on and what is happening because I know a lot of people with the same problem.

I purchased this 47-inch Vizio SV47 HDTV in November 2009 as a Christmas present for my husband. Five months later, it wouldn't connect to any signal. I called the cable company and they checked everything at their end. They said it was the TV. I called Vizio and they sent a repairman to check it out in September 2010. Apparently, the motherboard needed to be replaced, the HD ports were no longer working. So temporarily we could use the red, yellow and white cables to make it work.

Two year old 32" Vizio TV quit working. TV was on then screen went black, no video/no audio. Vizio at bottom of screen lights up/goes off when I turn TV on and off. No picture. Nothing comes on the screen. I bought TV in August of 2010 and it died in September 2012. I see others have had this problem. Why no recall? I will never buy another of their products. I'm so aggravated over no TV and all that money down the drain. I'm a single retiree. I wonder what I'll do for a TV now after purchasing the Vizio thinking it would outlive me! I'm glad it didn't but it sure should have. My mother has a console Motorola that is still working perfectly and it's over 25 years old! It was made in the USA. I haven't looked to see where Vizio or the parts therein are made but if not in the USA, that's probably the reason. I'll not purchase anything that was not made in the USA. To add insult to injury, before you can talk to anyone about the problem, they want money upfront! What a racket.

My Vizio 37-inch TV stopped working after 20 months! I ordered another one on 7/17 and cancelled it 24 hours later on 7/18, after being told that it would take 8-10 days to ship the refurbished Vizio TV to me. I cancelled the order and went out and bought a better TV that same day (Sunday). On the 18th (less than 24 hours later), I cancelled the order for the TV, wall mount and extended warranty. I was told I had cancelled in plenty of time and that the TV would not be delivered without me having to sign for it first. Four days later the TV was delivered via UPS. I got home from work and found it on my front porch. It was pouring rain and the cardboard box containing the TV was soaked. The wall mount that I ordered was also on the porch in a plastic bag. I later found out that the mount had been delivered by FedEx. I immediately called up Vizio and informed them of what happened.

I purchased a Vizio VT470M on 3/12/10. The TV is now dead on 8/31/12. The sound and picture have completely gone out and only the back light comes on. I contacted Vizio support. The representative stated that he had not heard of this issue before with their TVs. In searching the web, it appears to be a known issue with their product. This was relayed to the rep. Vizio should offer a recall or repair on TVs for a known issue. I will never purchase another VIzio set and I will be sure to tell others to do the same as I do not want them losing money as well.

My children gave me this new TV so I could watch Netflix. It worked for about a week then nothing. I called Netflix and Time Warner and they told me that their end was fine, to call Vizio and explain to them that the TV is not picking up the signal from the internet and they would help me. I did so but first I explained that I am 75 years old and that I'm not very good on the internet, to please be patient. From the start, he was frustrated with my slowness and very sarcastic. He said, "He could be on the phone with me all day!" I asked him if someone else could help me, he said no. Then I asked to speak to his manager. He said no, I couldn't. I was shocked. I asked again. He repeated the "no"' and hung up.

I purchased a 55-inch Vizio Razor 3D LED LCD TV on 5/22/12. Already, the TV is not loading, something with the electric board, Vizio claims. I am only a few days past the 90-day return and they were not willing to replace the TV. They were only willing to fix it! So much for customer satisfaction!

A family member purchased this TV (Vizio VO320E) a couple of years ago. As I am a retired electronic technician, he brought it to me to check it out. This set only had the Vizio logo lit up. I opened the set up and found no apparent problem. I contacted Vizio tech support online in an attempt to get at least a schematic. I didn't receive a schematic. I did receive trash messages in return when I further attempted to get some assistance plus an insult when I was told I was not a certified technician! Therefore, I did some basic circuit tracing and learned to some extent how this TV operates.

I bought a Vizio plasma TV right after the warranty expired. It wouldn't turn on so I had it fixed two years. After that, it went out again so I had it fixed again. It is only four years old. I called Vizio and they refused to replace it. I think a TV should last longer than one year. I am tired of getting it fixed. I will never buy another Vizio product.

I have a Vizio 47 in. that was manufactured 1-11 and purchased 8-11. On 8-25-12, the TV screen went blank; we could not power it on - no lights, no sound, and no nothing. I called Vizio tech support. She asked me to hold the power button down for 30 seconds and release - that did not work. Then, she informed me that there was nothing they could do since the "lights" didn't come on and it was a couple of months out of warranty. I then asked if she could give me a name of a service person in my area and her response was "there is nothing we can do." I will never recommend Vizio to anyone. And if I’m asked, I will tell to steer clear of the Vizio brand. It’s a terrible product and even worse customer service. A TV should last longer than 14 months!

I can’t charge my Vizio tablet. I have had it since 11-2012 and I have not been able to charge it. I can’t reach anybody to see how to get it fixed or replaced. I won’t ever buy the product again and I will make sure I tell my family and friends about my experience. Vizio I need you to make a better product and honor your word; it should be a way I can call or email this company. I’m not satisfied at all. Please help me to get my tablet up and going.

TV quality: In July 2010, I bought a refurbished Vizio VT470M 47" LCD TV from Tiger Direct. 7 months after buying the TV, I lost the picture but had sound. Per Vizio, it needed a new main board but was out of warranty. So, I needed to use one of two companies to have it repaired. I was working with ITI, trying to get the TV repaired for 6-8 weeks. Meanwhile, I was also communicating with Vizio about my frustrations. Vizio authorized an out-of-warranty repair. In 4 days, my TV's main board was replaced (very quickly by the same company I was working with for the past 8 weeks, ITI).

On Monday, August 20th, 2012, I was watching TV (a Vizio model voj320f1a) when I lost the picture but the sound was okay. I tried all that I knew that might help. I unplugged the TV and called my provider, Comcast. They in turn suggested that I contact Vizio. I ran some tests that they told me to do, all to no avail. What bothers me is that I did not do anything that made the TV to stop working. I purchased the TV from Wal-Mart on June 15th, 2010. I might add Vizio gave me a name of a repair service (high definition repair). The technician said the cost to find the problem and fix the TV would be over $200. The TV cost me a little over $300. I have had other TV's that lasted five or more years. What gives?

I purchased a new Vizio from a business in Springfield, MO. I paid around $1,600. Forty three days after the 1-year warranty went out, 1/2 the screen went out. When I purchased the TV, the salesman said there was another warranty, but in the same words said I wouldn't need it. Not accurate info. This has been going on for months. I won't infringe on you with all my frustrations of them trying to sell me another TV. Finally, they agreed they would fix the TV. They would supply whatever parts needed if I would pay for labor, for which I agreed it was $175. They sent the wrong parts. The service tech spent no more than 3 minutes in my home and said the screen was bad and was a common problem. He personally would never buy a Vizio.

I bought a Vizio 38" LCD HDTV in 2007 and it still is working great! It has lasted longer than most electronics these days. I am very pleased to have paid good money for a good product. I would recommend their TVs to any of my friends and family members and my TV purchases in the future will be with Vizio because they are the most affordable with the highest quality! Great product!

I purchased new Vizio E320VA before June 15, 2012 (manufactured March 2012). LCD screen was damaged on August. Vizio customer service provided two phone numbers to non-Vizio potential parts suppliers; neither of which stocked replacement screens/panels. Apparently, Vizio does not maintain its own parts supply/support, but relies on vendors who may or may not offer parts for Vizio products. Their customer service dept's reply to my request for a viable parts source was, "Due to the cost involved for a replacement panel, we recommend checking with a local TV repair shop for assistance."

I bought a 42-inch 3D TV from “Quickelectronics” off of eBay back in May. About 2 weeks ago, I went to turn the TV on and there’s nothing. I called Vizio and was told that the TV had no warranty because it was bought on eBay. I was ok with that until I had a local service tech check it out and told me the motherboard was bad. I then called back Vizio to try to track down a motherboard for the set. It seems the motherboard is not available through Vizio. They said their parts people did not have any. I really think like everyone else here that a TV should last longer than 3 months. I finally found a company that will repair the board. These TVs are made cheap. I would never buy again!

Vizio LCD HDTV E421VO - The TV is not even 8 months old - no picture, no sound. This is a common problem from what I have been reading. They need to back their product, stop ripping off consumers. Vizio needs to be held accountable. People do not have the time or money to lose. Stop them!

Like everyone else I'm reading about, we purchased a 47-inch Vizio in 2007. It worked for about two years but one day, it just went blank. I called Costco who referred us to Vizio, who sent out a tech. The tech replaced the motherboard for $350. We weren't thrilled with this cost after paying $1,700 for the ** TV. Last night, a few years later, there was a loud "pop" and the TV went out again. After the first experience and reading so many of the complaints here, I'm not going to bother attempting to fix it as it will evidently happen again. I am done with Vizio! I will definitely contact the BBB.

I purchased a Vizio XVT323SV LED LCD HDTV in December 2011 as a Christmas gift for my children from Amazon. After less than 8 months of use, within a day, first the sound wouldn't work, then the remote and now the TV wouldn't come on at all. I contacted Vizio and learned that the reseller on Amazon, STL Pro Inc. is not an authorized reseller and therefore Vizio will not honor the one year warranty. Nowhere on the website does it mention that STL Pro Inc. is not an authorized seller of Vizio products. STL Pro Inc. advised that they "don't repair" TVs. I have contacted Amazon and there is no recourse in this matter. I received a quote of $199 (including components) to repair the set, but it doesn't seem that I should even bother. Don't buy a Vizio TV and don't buy a TV through Amazon!

My Vizio 26" HDTV will not come on after 13 months. They will not stand behind their TV even after numerous contacts with them. They wanted to sell us another set for approximately the same price as a brand new one stating it was not refurbished but just returned as recertified (which is an out of warranty set). My case number is **.

What does happen? It turns on and off by itself and the picture freezes up. We have to turn it on and off a few times each time we turn it on to get the sound to work. We have called tech support several times. They blame it on our cable provider. We changed providers and still have the same problems. We have hooked it up to the internet like they told us to do for the updates and nothing seems to get rid of these very annoying problems. We are fed up! We spent $1,400 for a 55" and now need to go buy another one. Don't waste your money! A relative of ours bought the same TV at the same time we did and are now starting to have the same problems. The claim to be American-owned and operated and this is how they treat us. No wonder people buy things from China.

The Vizio 47-inch HDTV (E470VL) has failed for the third time in 18 months. Two motherboards have previously been replaced. I contacted Vizio Support and asked that they replace the TV as I classified it as a lemon. They disagree. I suggest everyone who has a complaint with Vizio file a BBB complaint also. They know they have issues with their HDTVs and you know it too. File the complaint and continue to let everyone you know about your experiences with Vizio products and services. As consumers, that is all the protection we have.

I bought the 2-year extended warranty for my 46-inch Vizio full 1080p HDTV. One month after it expired, the screen started going dark until it was on for about 30 minutes. Most of the time, we have to smack it to get it to clear up. We called Vizio and they said it was not repairable. However, they would sell me another one at a discounted price, which was a higher price than what Walmart sold them for. I will never buy another Vizio and I will make sure to tell everyone I know about their lousy product and their lousy customer service.

I bought a Vizio 46" LCD TV at Wal-Mart on February 27, 2011. This TV quit completely at 14 months of service. After working with Vizio techs and DISH techs, it was determined that it was the TV set. I called a repair guy, since I didn't do an extended warranty. He determined it was the power supply board (at the tune now of $250.00). Hopefully, this TV will be fixed; but believe me, you don't want to buy a Vizio TV set. I thought it was a good brand, how wrong I was. I have told everyone who is looking not to buy a Vizio TV, and they have listened. I hope they are put out of business. They are "robbing" the American people of their inferior product, and it needs to stop. Please tell everyone not to buy from this company. In all my years, I have never had a TV set go out in 14 months of service. Shame on you, Vizio!

The TV shuts itself off in the middle of a show. I called the customer service for a solution. The representative asked me to do a "Power Reset", it didn't work. Then she pulls off the magic words from her hat "Do you have an extended warranty?" After quick review, I found 815 complaints. I clearly asked if she is aware of any similar problem/complaints. She typed back absolutely not. To me they are either ignorant or crooks, who take people's money and do not provide support for their finished goods. People have to be aware and not buy anything from Vizio. Meanwhile, my saga continues trying to see if I can still fix this TV. Thanks for reading and do not waste your money.

I bought my TV the end of Jan 2012. By the 1st part of June, the TV would no longer turn on. I called customer service and the "technician" was unable to resolve the problem and said that they would have to send a tech out to my home to fix and someone would call to set up the appointment. Ten days later, I still had no call, so I called customer service back and was told that they would not be able to send a tech out to my home because they did not have someone in my service area. I asked if I could take it somewhere to be replaced and was told no, that I could mail it back to them and they would replace it. I was upset that someone did not relay this to me sooner. Customer service mailed me a box to ship back the TV and emailed me the shipping label. This took about another week or so. I promptly mailed the TV back with shipping label. After about another 10 days, I got an email indicating that my TV was received and they would be sending the replacement in 2-3 business days.

The video on my 47" Vizio TV went black and I cannot turn the unit off unless I pull the plug. I still have audio, though. After calling Vizio and speaking with a "technician" who tried some rudimentary remedies which did not work, I was told that it was a backlight issue and that my TV was un-repairable. When I requested to speak with a supervisor, I was told the same thing: “Sorry, but you didn't buy the extended warranty. There's nothing we can do." Vizio does not have any qualms about sucking up consumer money, but then they refuse to stand behind their products when they prove to be shoddy. At the price I paid (approximately $1500), the product should last longer than 5 years. Vizio needs to be investigated for deceiving the product with their lofty promises of customer service and product design, both of which features turn out to be fraudulent. Do not buy Vizio products - you might as well toss your money out the window.

I turned on the set, and all I got was a dark blue (almost black) screen. The TV I bought at Wal-Mart is m420nv. I called and emailed Vizio, and they sent me an email on what to do to reset the TV. That did not work. When I was able to talk to their support, they said that they would help me. The help I got was the same thing I got from their email. Again, that did not work. The TV was one month out of warranty. All they would do is sell me a TV for a discounted price. I paid about $700.00 for that TV. It should last for more than 13 months. Needless to say, being a single dad, I don't have the money for a repair tech or the money to buy a new TV. I will never buy Vizio again.

The TV just cuts off and the light blinks. Then, I can't get it to cut back on with or without the remote. I unplugged it and then tried turning it on again. It's almost like the TV picks when it wants to come back on again. The tech support for this company is no good. They couldn't help me and after looking at complaints online, I wouldn't even buy another or recommend this brand to anyone. I hate to "yard sale" or even give it to goodwill for fear it wouldn't work and they blame me.

We purchased a 32" TV in Jan. 2012. On July 6, there was no audio. After calling tech support twice and having them ask me to run checks and see if another device was hooked to the TV, we had someone hook up a DVD player (we are in our late 60's and technologically challenged). I again called tech support on July 7, was asked the same questions. There was no audio, and was told an on-site repair would take place on July 16. I asked if we could just get a new TV and was told "no, ma'am." We had been given good reviews from friends who own Vizios but obviously they never dealt with the service dept.

TV totally black since last Friday. Still waiting - Friday evening, the TV made a loud popping noise and bright flash out behind TV. Smoke came out from the side and a burning electrical smell. We contacted Vizio and they said it would take a week to get someone out to look at it. This is our only TV; therefore we will be without a TV for almost 10 days or longer.

After less than three months, my son's tablet wouldn't turn on. I contacted customer service. They refused to stand by the product. When I asked for verification of the warranty, I was told it's void and to speak to a superior. I was also told "Our legal wording for this issue is in our warranty. At this point, I don't have the contact information to refer you to anyone higher in our company." This was from Chris, Vizio Executive Resolutions Manager. I'm pretty sure customer service doesn't get any worse than that.

I purchased a 42" LCD TV on 03/25/2011, had to replace it twice before one worked. I have used it for no more than 20 hours in the past 14 months. When it would not work this past Sunday, I contacted Vizio. The first person I spoke with was aware of the problem and they had issues with the products sent to this retailer. Also, they told me I was out of warranty and I should call their out of warranty service, which I did. Without analyzing the problem, I was told it would cost $250 to repair! I am out of warranty for 2 months and I could buy a new non-Vizio TV (that works) for slightly more. I just want my TV repaired and for Vizio to acknowledge that they were aware of this all along.

Vizio TV E371VA LCD HDTV - I purchased this item from Costco and within 5 months of use, the sound kept going low to high on its own and the TV would turn itself on and off. At times, turning the volume to 100% was barely enough to hear. I contacted Costco and was referred to Vizio, who told me they would send me a new part. It has been over a week and after contacting Vizio for a second time, found that my order has not even been issued from the warehouse. I spoke to the Executive Resolution Manager and found that they have 7 to 9 days to just process the order. What kind of warehousing is that? When I requested overnight shipping, I was told that they are not authorized to provide that. Something tells me my problems have only just begun. If only I had read this site first. This television is a piece of junk!

I bought a Vizio SV370XVT LCD flatscreen from Costco, and for the first 33 months, it worked pretty fair - not the best but better than some flatscreens out there. Then it started to freeze, just a part at the top of the picture at first. By the end of the week, it takes 20 minutes to get a good picture. Sound is ok. Then, I called my neighbor, who bought a Samsung the same day as I bought this POS, and he said it was going strong. My parents bought an RCA Color TV in 1965 and still use it today, having to replace a couple of vacuum tubes here and there; but it still works! Great picture to boot. 47 years of service, and now, we are lucky to get a couple of years out of the junk they are sending us from China.

So I got one of those Vizio TV's with the built-in Apps for Christmas. It was working fine last night and today but then, I went to watch Netflix and it wouldn't launch, so I exited out of the app lineup and my TV shut off completely and wouldn't turn back on. I changed the batteries, and it turned on but wouldn't launch Netflix. So, I went to the website to find out what could be wrong, and when I didn't find anything there, I called Netflix to see if it might be a problem on their end. Nope. So after trying it with the Netflix person, I tried it one more time. My TV froze. I shut it off, and now it won't turn back on!! After reading some of the reviews on here, it seems like I am going to have a fight on my hands.

Christmas time, I bought my grandson a Vizio 8" tablet. We first noticed that you would have to wiggle the plug around to get the tablet to charge. It seemed as if the port was loose; then it got, so the tablet wouldn't charge at all. On May 16, 2012, I contacted Vizio customer service and explained to them what was happening with the tablet, and the fact that it wasn't charging right from the beginning. And I asked if it was still under warranty. They said it was and they had had many other people with that same complaint. They asked me to take three pictures of the tablet: one of the port, one of the jack, and one of the front with the Vizio logo. They wanted a technician to view the port to see if they could verify that the port had a problem and then they would give me the address and approval of where to send it.

I purchased a Vizio 44" television in October of 2011 from Costco. The TV developed a small defect in the screen that spread throughout the TV in April of 2012. After jumping through all of Vizio's hoops to file a warranty claim, they denied the claim citing physical damage to the screen. After escalating to a supervisor, they still denied the claim.

We bought a 42" Vizio LCD HDTV from Walmart in November 2010. It completely shut down within the first 6 months. Vizio came out after a few weeks and repaired it. It broke down again within days. Vizio came out and replaced it in August 2011. Then in May 2012, it's broken again. Now, they have offered me the same POS for $275. What a joke. Why would I pay more money to get the same quality (not) I already have. Vizio sucks. Their TV's suck and so does their service and warranty. Buy another brand, any other brand!

Bad HDMI ports on Vizio 22 TV - The HDMI ports went bad after only 4 months! After reading the responses here, it would probably be a waste of time to try contacting Nebraska Furniture who would refer me to Vizio. I can watch TV using the component. I hope that this continues to work. It sounds like my problems are just beginning. I will never purchase another product with the Vizio name and will tell all of my friends not to purchase Vizio. If there is a "class action suit", I would like to be included.

My Vizio M421VT LED TV was purchased on 02/03/12 from Walmart. First, bad remote, now there's no picture (06/05/12). I am waiting for a response from Vizio on a replacement TV as they say the display is bad and cannot be repaired. I hope the replacement TV lasts longer and arrives soon. I feel they have quality control issues. Nice TV when working. Poor Reliability!

I called because the Vizio tablet was brand new and I am having a problem turning it on. It would only go to white screen. I took numerous pictures of the tablet and they said okay, to send it in and they would replace it. Once it was sent in, they said they would not replace the tablet because there was something else wrong with it that happened in shipping, and now they would not cover it under the warranty. I told them it was already not working when I sent it in, and they told me they were going to exchange it now that something happened to the non-functioning tablet? Vizio sets it up so they do not have to stand by their warranty.

I bought a Vizio table in December. It will not longer power on. I called Vizio support who initially told me the tablet would need to be replaced. After sending them proof of purchase and several photos, they said there was cosmetic damage to the unit and they could not replace it. The unit had never been out of its protective case until I took the pictures. The only scratches were from headphone jack being plugged in and rotating on unit. The problem is the charge, not the headphone jacks. I spent 4 hours or more of my time taking pictures and talking to several agents who seemed to be mostly trained to reject any returns. I will not buy another Vizio product!

This TV has been a nightmare from day one. First, it would shut off whenever it felt like it and a few minutes later, it would restart. This would happen frequently and no one knew why this was happening. In the meantime, you had missed whatever you were watching. Then it suddenly shut off and the only thing it would do was show you the Vizio logo and then a black screen. About a week or so later, they came with new boards for the inside of it. Now at this point, it had a 90-day warranty. Fortunately, it died within the first week and now they are sending us a new TV and said they will deliver it to the door and it is warranted for 90 days.

I bought my Vizio 42-inch TV in December of 2011. About three and a half months later, the sound goes up and down. You have to hold the remote in your hand at all times when watching a program because it turns way up or way down for no reason. I am very dissatisfied with this product. I paid $700 for this and it has not even been 6 months and it doesn’t work correctly. I would not recommend this product to anyone. I am very unhappy.

This is the 2nd Vizio TV I have bought that has failed on me within a year's time. The 1st TV just would not show a picture when turned on and the 2nd Vizio when turned on, only has a partial picture with light & dark spaces and some spaces that just have nothing. These TVs are scrap and Vizio needs to be shut down and/or stop selling TVs until this ** is stopped. I called Walmart and, of course, no one there knows a damn thing about what I should do nor can they direct me. I tried to contact Vizio directly and keep getting the runaround and the attitude of "Oh, well". I want my money back but cannot seem to get anyone to agree that a TV that you paid $700 for should last more than a year. I guess Vizio has invented/perfected the short-lived disposable TV. Maybe they are actually made by BIC lighter. This is ridiculous and I do not know why the government has not moved in on them.

Over the past 4 months, my 42” Vizio TV started to shut off by itself. The next thing that went wrong was my HDMI ports - they went out. Now, the TV does not work at all. My TV is only a year and three months old. I will never buy another Vizio again. The government needs to shut this company down. Vizio, I need a refund. A TV should last more than one to two years.

Bad VT420m TV - I got my TV from Dell and after 2 years it started to lose the color control as it has red line/pixels/in dark and light areas of the picture. I got a 3 year warranty through Dell which they use Bobby Jones Electronics (never called me at all to inform me about what was going on to do the repairs). Dell sent me to the business for repairs and after 2 months and two different repairmen to make it to my house, they did not fix it. I then get a call from Dell saying that the warranty company is going to buy it out and they took the cost of the repairman from the cost of the refunded amount of the TV. I am not happy about Vizio’s help as they do not stand by their products and only getting 2 years is just wrong as my family and friends have LG brands with no problems after even 5 years.

42” Vizio Model# VX425L HDTV10A - I purchased my Vizio TV in 2007, so it’s about 5 years old. I use this TV as a bedroom TV so it does not get much use. Just about a week ago, I woke up and the TV was on, but there was absolutely no sound or picture. Then I tried to turn it off and it would not turn off from the remote or the buttons on the side of the TV, so I had to completely unplug it. I disconnected everything from the TV and then reconnected everything and tried turning it back on. And still the same problem, no picture and no sound, and it would not turn off so I had to unplug.

I purchased a Vizio 55" TV on 9/8/11. It broke on 5/3/12. I called the warranty service on 5/4/12 but they were a no show. They say they could not contact me on my landline and they inverted my cell #. I had a local repair for $402 on 5/22/12 because I figured I had waited long enough. Vizio refuses to pay all or even part of the cost, saying it's not their responsibility.

My television that I barely watched went out in less than two years. I paid $600 for it and it is just a relic on the wall. No sound, color, picture. That is not cool at all. I don't think I used it over 5,000 hours in total.

Neither Walmart nor Vizio will even check out the TV that goes dark and light. Walmart says I have to call the extended warranty number; who says I have to call Vizio; who says I have to perform technical checks; and I am not a TV technician. Don't buy from Walmart and especially don't buy Vizio - look at all the problems others have had. This is the first time Walmart won't help me.

Vizio LCD HDTV model E740VLE - I purchased this TV at Walmart on 2/13/2012, and on 5/17/2012, it turned on but that was it. All the screen displays is a big V. Vizio wants to send someone to fix it. I called Walmart, but they won't do a thing because I am 5 days over their return policy. I let the sales guy talk me into this one as he bragged on what a good TV it was. I would love to return it and get something else or get a credit for this as I certainly don't want to get this brand again.

I purchased a TV for $1695 + tax and after 4 years, it won't turn on. I called Vizio Customer Service and they tried to tell me to purchase another one at a discount rate. Then I called the parts department (after calling a TV repair person who told me it's the Delta power supply and the main board) they deal with and they tried charging another $395 for part, then I would have to pay someone to install the parts. Now I am left without a TV for my family for approximately 7 days to get it fixed.

Bad Vizio VX32L TV - I have already spent over $350.00 in repairs for this ** TV and the problem comes back within 3 months all over again. I contacted the repairman and he said that the flickering screen is because of power loss in my home but this is not true because it worked well for 3 months after he fixed it the first time. Then, just to prove him wrong, I hired an electrician who checked the electrical outlets and the power output is perfectly fine.

I have a Vizio XVT472SV. The motherboard went out on it 6 months after I got it. So I bought the extended warranty after that from the Vizio website for coverage till June 2013. Today, my TV is starting to have like green moss where it should be black. So I called Vizio, and they informed me I need a technician. But my TV is out of warranty. I informed them that I have the extended warranty. She then told me they don't do the extended warranty coverage, even though I bought the coverage from them. And they give you the number to a company called Warranty Group.

Vizio 1 year 2 months old, dead - I must say that when this TV worked, it worked well. The picture was very nice. However, 2 months out of warranty, there was a loud pop and the picture died. Customer service was no help, and gave me a number of a company in Florida that does "out of warranty" work for Vizio (I'm in New York). I took the unit to a local repair shop and they replaced the power supply, but found that there were many other items wrong with the unit. Their suggestion, don't even try to fix it, as it would be more than the TV was worth.

After two months of use, the screen went black. The sound still works, so I guess I could try to find a blind person "looking" for a TV. I bought the piece of junk from Walmart - I will no longer buy electronics from them and I can't believe that I would have to pay for someone from Vizio to fix my TV! It's not old enough to need fixing! I replaced my 36" 1995 Panasonic TV - that still worked beautifully - for a smaller, easier to move flat screen for my bedroom. I should have bought another Panasonic and gone to Kmart. Now, I just want to know what is going to be done with all these issues. I'm up for whatever it takes - nationwide strikes in front of Walmart?

I bought a Vizio DVD player and the remote stopped working after a few months. I called Vizio and they said that they would send out another one with no cost to me. I have been waiting on that remote for five weeks now. I feel like I keep getting the runaround every time I call and ask for status on my remote delivery.

I paid almost $2000 for a Vizio 55-inch TV. After less than 2 years, it has developed dozens of dark wavy transverse lines on the screen. Though the problem started within two years, I was unable to pursue it as my dad became sick and I had to go take care of him and move my mom after he died. The repair warranty department said essentially "tough luck" and I should have bought an extended warranty. It makes me feel like a Mafia hit - buy protection or else. Why should a consumer need to be protected from an obvious production fault?

I purchased a 42" Vizio from Costco in 2009, and after a few months, blurry shadows and lines started appearing across the screen. My husband called Costco, who transferred his call to Vizio, and I was told pictures as "proof" should be submitted. Not wanting to waste time, I overlooked the problem since at the time, it wasn't a big deal.

We had our cable provider come out to check everything who concluded it was the TV (Vizio VA370M), so we called Vizio. Remote would not work to access volume, TV menu, etc., and the TV was shutting on and off every few minutes. The Vizio technician told us to do the following and it worked! Don't know if someone already posted something similar but here's is what he told us to do: 1. Disconnect everything from the TV including the power cord from the power outlet and back of the TV 2. Press the power button on the TV (not the remote) for 30+ seconds. 3. Plug the power cord back into the TV and into a wall outlet (not a surge protector). 4. Turn TV on without anything connected for about 5 minutes. 5. Reconnect your cable, satellite, etc. cords back into the TV and reboot as instructed by your provider. Hope this helps. I read these complaints which made it seem hopeless but decided to call Vizio anyway. My TV is now working.

Sounds like I've been had. I purchased this 37" 1080p set for our bedroom right after Christmas 2011 from a Wal-Mart. On May 1, 2012, the set won't turn on. I went online to ask Vizio for help and learned I could submit my question to a waiting technician if I wanted to pay $28 for the answer. According to the website, I will only pay if satisfied with the answer - yeah, right. Judging from the other comments here, taking the set back to Wal-Mart isn't going to help. I did not buy the extended warranty and I'm glad I, at least, didn't waste that money. Not sure what I'm going to do now.

On November 30, 2011, I purchased a 19-inch Vizio TV from Walmart in San Antonio, Texas and paid $158.00 plus tax. At the same time, I purchased a product care plan for $20.00. I chose Walmart because I had heard their return policy was the best with minimum inconvenience, even though I rarely have had to return purchases anywhere. The little Vizio worked beautifully for 3 months; then it suddenly quit on or about March 30th. After having everything checked out, I carried it back to the same Walmart with receipt and warranty booklet and was told that since the 90 days had expired, I would have to contact the product care plan. I lugged the TV home.

I bought a Vizio flat screen from Walmart 15 months ago. It just started shutting off every few minutes and then turning on again. The warranty was for one year. Wouldn't you know! Unbelievable that they can make this kind of crap and sell it. There's nothing to be done but take it to the recycle center. I'm fuming!

Nine-month old Vizio 47-inch XVT473SV model is doing weekly random reboots. Vizio says because it's a refurb. It's out of warranty so they won't fix the problem. The problem is there is no fix unless they figure out the software issue and then upgrade the firmware. It all started after a Dec 2011 firmware update. The previous 6 months, the TV worked perfectly. Vizio has replaced TVs with new boards but the problem still persists. Don't buy any Vizio products. They don't stand behind it!

My Vizio tablet stopped working and I was told to take pictures before returning the tablet. I took 25 pictures before they said to send the tablet. Now I am waiting on the new tablet and I have been told that they were behind in getting them in. Now they are saying that I can't get a refund because it is in the "process" (not out for delivery) of being shipped. I told her, "Then put the request in, to stop it since it has not left yet and give me my money back." I was hung up on by Alison in Dakota. This process has been long and frustrating to say the least. It is not professional!

The TV (model E321VL) was bought in December 2011 at a Wal-Mart. We were not home during the months of February and March. Then last Sunday, the TV would not shut off. After unplugging it, we turned it back on and only got a screen with a big V. There's no sound and no pic. Finally, I called Vizio and have a repairman come out next week. They apparently already know the problem. I called them back this morning, trying to get answers and maybe push up the date of service. I received techno babble and little else. When I mentioned that perhaps there are a lot of problems of this kind, I was told there were not. Then I found this website, which empowered my point of view. Vizio and Wal-Mart should be banned. So now, I will have a new TV, which has new parts that are probably not guaranteed. This just is not right.

The TV stand for our Vizio LCD TV is broken - our fault. I've been trying to get a replacement since December of last year and I just get the runaround! Finally, the last guy has told me he doesn't know if the company or companies that supply them will be making anymore. I realize this isn't as big an issue as most complaints of pictures going out etc., but in this case, we can't hang this on the wall and really do need the ** stand. I can purchase one on eBay for $60 or so, but I'll be ** if I do that when the actual stand is $29.95. We have six Vizio sets in our home at this time, but I'm pretty ** sure there won't be any more purchased.

I was given a gift, Vizio model SV320XVT, by my brother for my 21st birthday, which he ordered on Amazon. From the word go, I had difficulties setting up my internet, which I then gave up doing and soon, I also started to smell plastic burning. This problem didn't persist, but soon after I got the TV, it would simply shut itself off at random. Then I experienced problems with the sound and finally, at this point, I am unable to turn the TV on and off. I bought a new control, programmed it, but the same problem persisted.

We bought a 22-inch Vizio two months ago, and when I went to turn it on yesterday, nothing happened. The little light came on but no picture or sound! Their technical support is a joke. After reading many of the reviews, this seems to be a common compliant. I would love to see a class action lawsuit! Do not buy this cheap piece of junk of a brand! Be sure to go to BBB to file with them.

I purchased my Vizio (42-inch, model VO42L) from Costco in 2007. Almost 5 years to the day I received the black screen of death. It had sound but no picture, then eventually no sound as well. Keep in mind this is my bedroom TV and hardly used. In 5 years, this TV probably had about 150-200 hours of viewing! My Sony in the living room is two years older and is used constantly! It is still going strong. I will never purchase another Vizio again!

My blu-ray player stopped working after a dozen uses. It started only playing DVDs. I called customer service and they requested I reset the device. That worked for a short time, but then started doing it every time I used a blu-ray. Finally, I complained to them enough and they agreed to send me an exchange. They said I had to pay to ship the old unit back before they would ship a new unit to me. No thanks Vizio. You can send me a shipping label to send my terrible unit back to you. I would like my money back due to the terrible customer service and lack of respect for their customers.

I purchased a 42-inch Vizio on December 18, 2011. The screen went blank on April 17, 2012. The Vizio customer service said it was the mother board. It can take up to a week for a service repair man to get back with this, and then, it can take several weeks for them to get the part and come back out and repair. We also bought a Blu-ray player and are having issues with it too. It's very frustrating. I have two child care centers that need their media rooms refurbished, and I know what brand I will not be purchasing. I will definitely look elsewhere besides Wal-Mart too! They are in it together.

Fifteen months after purchase, the Vizio 55inch LED XVT553SV died. It will not power on. I had a repairman come out and diagnose for $110. He said maybe the main Board, which cost $390 to replace with no guaranteed fix. Rest In peace, Vizio. I'm now a proud owner of a new Samsung. Wal-Mart and Vizio should at least be responsible for shipping and disposal of the defunct products. We should be able to drop them off at Wal-Mart or Costco and they can put them on a pallet and ship them to CA for disposal.

This set has had a lot of problems especially as an internet TV. I had to call them on two separate occasions to keep this 22" from constantly doing recycling or resetting itself and I almost returned it then. It’s working now but occasionally, it still does it but not often. Now, two weeks over the 1 year warranty, there is a green line going vertical down the right side of the screen. These folks who decide these things I guess do not realize this is the information highway and all should know that they really don’t care when they sell us junk! I'll not buy another Vizio unless it’s a complete giveaway.

We (Hiroji ** and Courtney **) purchased the Vizio LCD TV (47”, 60 hertz) a few months ago from Walmart as a TV for the living room.

This has to be the worst TV and the worst company. The TV turns off by it self. I lost all my apps and there is no picture. I have called Vizio - what a run around. It's just not worth dealing with them. They make it very clear that they could care less! I will throw this piece of junk out and will never buy a Vizio again. And I will make sure that I will tell everyone I know not to ever buy Vizio!

Maybe, my 47" HDTV is 26 months old at the most. It began changing input settings; the screen froze, and now, the Vizio logo blinks on and off. Nothing else works. This issue is apparently common of Vizio products and well-documented not only all over the internet but within their customer service handbooks! The online chat tech sent two pre-drafted "how-to's" in order to go through a reboot process and then deferred me to their hotline. After several repair attempts with the phone rep, I have been directed to a repair contractor located in my state which will likely cost half as much as tossing the piece of crap and just buying another TV (not Vizio). The only good thing about Vizio is their ineffective customer service reps speak clear English. To add, a product that cost $1,000 should not only last 2 years.

Vizio TV Model VS42L FHDTV10A, serial# LJPBQAJ0222610 was purchased by the son for his 82 year old mother on Jan. 9th 2008. Two months ago, the TV would not shut off, only if you unplug it. Now, the screen is black and there is no sound or picture. I contacted Costco where the unit was purchased and they in turn have contacted a repair company that they use. That was yesterday and I am waiting to see what they will do. After reading the Vizio complaints, I believe Vizio has a huge quality problem.

My Vizio LCD 47" TV (model number XVT473SV) failed after 1 year and 4 months. The TV comes on, but there is no picture on any input. While these LCD flatscreens have an average life expectancy of 5-7 years, apparently, Vizio's is just outside of their 1-year warranty period. When calling Vizio support, they indicated it was my fault for not purchasing their extended warranty and referred me to a service company that won't call me back.

This post is for all of you out here who have been victimized by Vizio and their black screen of death! My story is: I was given an E260MV as a gift in June 2011. Approximately 3 months later, during a thunderstorm, the whole TV just went black and I couldn't get the picture back. The sound worked, but that was it. I took it back to Wal-Mart and was given a store credit for another TV (by the way, anyone seeing a theme with the WM/Vizio alliance?) but because the one I wanted wasn't in stock, I ended up replacing it with the same model. Beginning at the end of March 2012, the new TV's screen would just go black during a show. Still has sound but no picture. This happens like 6 times a week now. Changing the channel fixes it so far but I obviously discovered that it was Vizio and not the storm that killed the first TV.

There’s a black rectangle appearing occasionally on the screen. I cannot find to get to a live consumer person without promising to pay ($28.00 is the latest estimate). I thought companies provided at least FAQ's to help out. Where do I go from here?

I just got off the phone with Vizio. My set was purchased in December 2010. A 55" VF552XVT. The remote quit on me and for a set this expensive, that's unacceptable, as it was well cared for. Here's the deal, all you victims: control the conversation with customer service! And for God's sake, do not let them off the phone! The first girl I spoke with told me my set was out of warranty and blah blah blah. I politely asked her to stop speaking. They are trained to throw as much ** at you as possible and get you off the phone. And unbelievably, most people listen to this garbage and accept it. I had to cut her off as she kept trying to tell me about policies and warranties, etc. I asked politely for someone with the authority to make decisions.

My 47 inch LCD TV lasted barely 1.3 years and it puts out only blue screen. I called Vizio, they said they don’t sell parts for it. They said they have partners for it. There are so many people out there with the same problem. There should be a recall on them since they don’t sell parts.

Our Vizio Plasma P50HDTV10A that we invested $2000 for five years ago has died. The symptoms are flashing and blinking vertical lines/bars of purple and green. I shot a video of it and posted it on YouTube. We contacted Vizio technical support, but they were no help. They told us there was nothing they could do, gave us a phone number for Vizio out-of-warranty repair. I called them and as no one was available to talk live, left a VM to call us. That was three days ago, but still no call. I have posted a half dozen times on their FB page for help but they keep on deleting my posts. I have emailed them several times, but have not received a reply after the initial one where they tell you to unplug it from the wall, hold in the power button for 30 seconds, then plug it back in. I can't even get info on what this will cost us to repair. This TV is so heavy. I can't even lift it, so there it sits on our TV Cabinet, staring us in the face, with its big blank screen.

I bought this Vizio 47" TV at Sam's Club 2 years ago. The picture was great. Then the other day, nothing. It faded to black! I will never buy a Vizio product again.

Just over 5 years old, my 50 inch Vizio plasma has blinking screen. I tried troubleshooting with no luck. I contacted Vizio and got a rep in SD. She explained nothing she can do other than give me a Service Center # also in CA (we live in PA). They would do more troubleshooting and then find a service rep in our area to see if it can be fixed. I informed her of all the negative reports online for Vizio and she had no knowledge to any such instances.

I purchased a 47" Vizio LCD television three years ago from Sam's Club. The picture began blinking on and off the other day, even though the set was powered on. I powered it off and then unplugged it. Later that day, I plugged it back in and powered it up. The picture continued to blink on and off. I tried signals, plugged into both HDMI 1 and HDMI 2, and got the same result. Then a pop—the picture went black and will not come back. I spent over $1000 on a television you would assume to have some level of quality. I have TVs lying around that are almost 20 years old and they only cost a small fraction of that amount.

My Vizio 19-inch flat screen TV is less than 30 days old. It was purchased from Walmart. The remote buttons are failing. First it was the channel up button and now the mute buttons are near complete failure. To make matters worse, the custom picture settings are not holding and keep reverting back to the home mode while the picture quality keeps getting brighter. They are sending a replacement remote; however, since I bought it on the third of this month, I think I will be returning it for a refund with so many problems that are increasing. Support has been acceptable, but the product itself is the problem.

My 46" Vizio TV bought from Costco will not turn on fully, but it just shows the beginning logo continuously. It won't turn off either with either the remote or the side button. It's total crap. Good thing that it's only been two months since I bought it. Please don't tell me it was made in America.

I purchased a Vizio 65" theater 3D led LCD HDTV for $3,000 7 months ago. It started having colored lines down both sides of screen. After the TV warmed up, they would disappear. But now, they stay there and now half the screen is blocked out. I have jumped through hoops trying to get help and the best offer I got was a re-certified TV, a.k.a a used one, and the remaining warranty on the original TV I purchased. I feel like I'm in the twilight zone. I thought a one year warranty would replace the TV new, but apparently, not. I really need some help. There are hundreds of complaints on this company. What is going on? Most important is the company allowing those kind of products in their stores allowing their customer to continually be treated this way.

At Thanksgiving (2011), I purchased a Vizio E Series 37" 1080P Flat screen along with the so-called extended service plan from Walmart in Ladysmith, WI. The TV was for the bedroom, its use is limited to just a few times each week. Several months after purchase, the screen would remain completely black after turning on the set, sound would come through, but no picture. The TV had to be constantly turned off, and then back on. The problem has grown much worse over time. Of course I contacted Walmart, and expected a simple exchange, however they flatly refused. The reason being that their 90-day window had expired (97 days) and it simply wasn't their problem. They insisted that I contact the manufacturer! More on this in a moment.

I purchased a vision 47" internet app LED TV and after less than 2 years, there’s a black screen. I get sound, but that is it. I purchased it from Wal-Mart. I called Vizio, but of course they take you through turning it on and off, knowing none of it will work, to only get there's nothing they can do but give me couple of numbers for repair shops that they recommend. Yeah, right—like I'm going to use them. My warning should have been when my keyboard remote wouldn't work anymore. I have 2 other Vizio TVs that I haven't had a problem with (will keep my fingers crossed). I will not purchase another Vizio TV after reading the reviews. The kicker is that I never really watch my TV because it's in the living room and I always watch TV in my room to relax in bed after work. I’m very annoyed with Vizio. I’m a dissatisfied consumer.

All I wanted was a simple answer on one of your TV's on your own website and you want to charge me for an answer? You haven't even fixed anything and you're asking for money! Way to stand behind your product, Vizio. I won't buy another TV from you and I will be sure to let my friends know about your company.

I purchased Vizio LCD model E550VL in Nov 2010. This is my third TV. It quit working, no sound, no picture, nothing. I paid $1200 for this piece of junk. After checking around, I found out I am not the only one with real issues with Vizio. How do they keep getting away with this? I will never buy another Vizio, anything. It is not worth this, all these problems and worry. I contacted Vizio, same old story - will send out repairman. Of course, that takes forever.

I purchased a Vizio (ZVT373SV) in Feb. 2011. There were multiple problems on the television's turning on and off. Sometimes it would be 6-7 times a day. After multiple calls to Vizio, it was determined that a firmware update was needed but it was not ready. After 10 or 11 months, an update was complete. Now one month after the warranty ran out (13 months), the screen is showing half of the picture. Vizio says it is out of warranty and I can purchase another TV from them at a cost of $300 (why would I want to do that). They said that the earlier problems are not related. I don't really believe that.

Black screen of death two days after warranty expired. I demand that it be fixed by Vizio.

Model VBR231 blu-ray junk does not allow me to stream my Netflix.

I bought a Vizio TV (model E220VA) on December 4, 2011. Today, March 10, 2012, the TV will not turn on. I tested the button on the machine then changed outlets and it continued not to work. I also placed an older TV on the outlet where the Vizio had been connected and that TV worked. I called Vizio and the customer service rep asked me to reset the TV by holding in the power button for 30 seconds and then releasing it. Again, the TV did not turn on. She said then that she couldn't help me and transferred me to a level 2 service rep. There, I was told that I would have to pay to send the TV to an address in California (I live on the East Coast) and they would fix the TV and ship it back to me. When I asked how long this would take, it said he had no idea how long it would take. I suggested one week, several weeks, a month, more than one month and he couldn't give me an answer. My impression is that he just wanted me to go away but the TV was only four months old and I said that I would send it. He did agree to send me a box to mail it in but that will take 3-5 days. I think this way of doing business shows contempt for the customers who purchase from them. This is a 22" TV, four months old and should just be replaced.

We purchased a Vizio 55" TV in December 2011. Today, when turning on the television, we were greeted with a blue screen with white text saying "factory reset done." After being on the phone with tech support for 1 and 1/2 hour and being hung up on twice, we were left with no other option but to call for service (which could be up to 2 weeks or more). They said this has never happened before. From reading all these complaints, I see that I was lied to. I will never purchase this brand again. Very unhappy!

I also have a TV from Vizio E22OVA that I bought in Jan 2012. I actually liked the TV, when unexpectedly on 3-8-12, it would not power up. I tried power cycling it, no good. I called Vizio support and they had me to power cycle it also, no good. Now they are going to have me to send it in to them. But after reading all of these complaints, I'd rather return it and get my money back as some of the complaints. So the same thing happened after the board was replaced. I am also wondering why there is not more information out there so that these TVs are recalled.

I bought a Vizio TV 2 years ago at Sam’s, and I am now having the same problem as others have. One night, while watching, the screen turned blue. I called to see about the cable box, but nothing was wrong with the cable box. Later, the blue screen turned black. The only way to turn it on is manually. To turn the TV off, you must unplug the set.

My children and I were watching TV, turned it off and then left the house. When we came back in and turned it on, there was a white dot on the screen with lines coming off of it. There was also a colored line going vertical and a black horizontal line. I immediately called Vizio. I was on the phone with them for over 2 hours and talked to at least 5 different people. I was on hold the majority of the time and at the end, I was told they don't consider it a manufacturer's defect. My TV is well within its warranty period. It seems that the "2-year warranty" is just a selling tactic because they do not stand by it.

I bought a Vizio 371VA, 37" LCD TV for my mother-in-law in December 2010. Within months, the sound would blast up then off; the screen would go black then back on. Due to personal emergency, I couldn't contact Vizio for a few months - still well within the warranty. After multiple attempts via Support team to resolve by the power on/power off/ unplug routine, they finally sent me a USB stick with a fix to install. This was a partial fix. I contacted service again (as the volume was still out of control, but at least the TV didn't turn itself off any longer) with no response.

I bought my Vizio TV and Blu-ray player in December of 2010. After 2 months, my Blu-ray player was freezing to where it wouldn't even shut off! I would either have to unplug it, or hold the power button down until it would reset. After complaining to Vizio for a long time without a receipt, they finally took it back, and sent me a refurbished one! I bought the Vizio sound bar and sub-woofer in March of 2011, and we're now in February of 2012, and the sound bar decides to stop working. Now they will not do anything without a receipt. I am very upset, and they will never get my money again! I really like my TV. So far, so good, with my fingers crossed. It's kinda funny that as I'm writing this article, my sound bar magically came on. I definitely didn't expect to waste my money like this.

Defective TVs and Companies That Do Not Honor Their Policies: I purchased a 37-inch Vizio flat screen on July 30, 2008 for $732 at my local Walmart. I used the TV for less than a year, then it was stored in its box and packaging as I relocated. Then I used it for another year and a half, so all told 2-1/2 years. I was watching TV and then got the black screen of death, or so it's called. I checked out this website and saw that many, many people have had this problem. I still contacted Vizio. There’s nothing they could do, and to call a repair person.

Black screen of death. I'm watching TV, and then suddenly, the screen went black. This is more frequent, and it's more than 2 years old; no guarantee in force. The model is 42-inch Vizio. They want me to buy a new one.

42-inch Vizio had the "pop of death", with the repair costs. I decided to buy a Sony. Sony works great. I also have a 32-inch Vizio (I bought it the same time as the 42-inch), it lasted 1.5 years longer. I should have known better, you get what you pay for!

There was no picture, just black screen. I had to throw the TV in trash. I really think Vizio knows in 3 or 4 years that the TV will break and then you’re left with no options but to buy another crappy flat screen TV.

they did finally replaced the part the went bad and all is working ok at this time.... thank you.....

The picture has gone out now 3 times! The first time, I was able to get it covered under warranty (barely). However, the process took over a month to complete. The person who came to fix it took our Vizio back to his "office" to repair (had replaced the inverter board). The second time (this past summer), not covered under warranty, we worked out a deal where we had to pay $130 (which I wasn't thrilled about, but it was much cheaper than buying a new LCD TV). The repair people came out and once again replaced the inverter board. Not to mention, once again we were without a TV for over a month.

In March of 2011, we purchased a 42 inch Vizio TV from Walmart. 9 months later, a blue line appeared on our TV. I contacted Vizio, the first thing they told me was the serial number on the TV did not exist. I had to send them pictures of the TV and the receipt. It's taken 2 months for them to swap out our TV for a refurbished one which arrived Thursday. That TV hadn't been on for 30 minutes when there was a pop and the sound went out. I contacted Vizio, who told me that it was not the TV but my DVR and to contact my satellite company.

I purchased a 55" Vizio television from Dell for $1,740 back in February 2010. It died literally one week after warranty. I called Vizio, and they said unplug it, which did nothing. And then, they gave me names of repairmen in my area. Needless to say, I never called for that repair because I knew it was pointless. Consumer reports are as guilty as Vizio in my opinion.

Please read the reviews before you buy from this company. My personal experience is not good. I bought a 47" TV and three months later, it started to have multiples lines and changing colors. I called for a replacement and they did send an upgrade replacement. My TV was set on the wall so when they did the change, they just took the old TV and set up the new one on the wall. Good job! Not. I don't think so. They are so poorly trained that when they did the change, they took the base and cables with them.

My first Vizio was bought mid November 2011 at Walmart! It started showing black screen with white logo near end of December 2011. I replaced it with same model at Walmart in January 2012 and today Feb 16th 2012, I turned it on and voila, black screen with white logo except it's even worse. After I unplugged it and plugged it back inn, nada, nothing. It doesn't even come on and if you look for lights inside the back of the TV, there's nothing. This puppy is dead! So two TVs with about a 4-6 week life expectancy each. Pretty pathetic! Consumer reports better jump all over this company ASAP!

Like others here, I bought a Vizio. Two years later, black screen of death. I had it fixed and pop, it went out again. $1500 for 4 years of a TV? That's criminal. A company that knows about the problem but won't fix it? That's criminal too. We need a class action lawsuit on these crooks and fast! People looking in on this thread, never buy a Vizio product. You have been warned.

Please before purchasing a Vizio, take a good look at everyone's complaints. I saw them and still purchased one. I wish I had listened. I still have a warranty but I know it won't do me any good. I purchased a 42" in March 2011. TV is channel surfing on its own. Also, it turns on and off all by itself. I searched online and found out it is a common problem and this problem has been going on for quite awhile. I'm pretty sure Vizio has been aware of this problem for awhile as well as other common problems with their product. They gave me a quick fix, you know, the one: disconnect and hold the power button down. I believe that this is a common practice and to get the customer past the one year warranty. It is my personal opinion that the company Vizion getting unjust enrichment by selling defective TVs knowing that they will not last longer than a couple of years.

Vizio: Great TV's, Horrible Customer Service, Will Never Buy Again!

Bought my Vizio 37inch TV on Dec 26th 2011 and today when I turned it on all, I got the logo on screen. They said they will replace it but after seeing this thread I can only imagine that it will take forever and will die again soon after anyway. I wish I had seen this before I purchased this TV.

I have a 1-year old Visio 55" flat screen that has been 1 month out of warranty. I had a repairman look at it and he told me that it's cheaper to buy another. $1,100 for 1 year is not right, something needs to be done.

For everyone out there with a Vizio TV that flashes like a strobe light, I have an answer that may help you! About 6 months ago, my 42 inch Vizio that I have had since 2008 started flashing like a strobe light. I tried to turn it off for 30 minutes, as I searched in Google,and found that solution, which worked for a while. Every time the TV was turned off, it would revert back to strobe flashing, when it was turned back on. So, I kept the TV on at all times, until one day, my son accidentally turned it off. My TV no longer has any warranty. I bought another TV, but I decided to keep the Vizio, and I took the back of the TV off to try and see what the problem was.

I bought a Vizio 32 in LCD HDTV on Nov 11, 2011 from WalMart. I only used it when I was home overnight. Travel a lot for business. I turned it on today, January 26, 2012 and it froze on the screen with the logo and would not go any further. I have had the TV only 2 months. I will say it again, 2 months. What in the hell is that about? WalMart Electronics in Minden, LA where I purchased the TV informs me that they only can make exchange within 15 days of the purchase. What in the hell is that about? Who does that?

We have had this 26" Visio since 03/09 and this week it went black. Consumer reports makes these out to be the set to buy from what I've read here today they are junk. I believe that we should all file a class action lawsuit and ask for our money back along with them buying us replacement TVs of our choice.

I bought a VIZIO E420VL on January 14, 2011. It took a week to ship it here. It died January 14, 2012. The TV was strobing or flashing. The TV then went to a white screen. After a few tips from VIZIO, the TV was fixed for a day or two. It now only shows washed out white colors. VIZIO says they can not help me since I did not purchase the set from an "authorized dealer."

Just another Vizio 42" flat screen TV, that lasted just over warranty. Picture lasts for a couple of hours, then it starts flashing like a strobe light. It ensues, and eventually, the screen goes black. I got the same unsatisfactory standard response from the company, that others received. It is highly unrecommended!

I made a complaint about Vizio TVs awhile back. Inside the back of the TV it says made by Phillips! Vizio is using other companies to build their TVs to Vizio's specifications. It is just my opinion, but I believe they do not plan on staying in business. Take the money and run! I am using my faithful 14-year old RCA with a perfect picture and sound.

After owning the Vizio TV for 2 years, and spending $800 of my hard earned money. The screen started to flicker like a strobe light. I have 5 children, and money is very tight these days. The TV was a huge purchase for us to make. I have tried to have their rep try and walk me through fixing the problem. After doing everything, they said nothing changed with the TV. I have read thousands of complaints, and I am sad of the fact that Vizio is still getting away with ripping people off.

The TV died suddenly after owning it for 18 months for no reason other than planned obsolescence. When I called and asked what the options were, I was told 1) paying for service (The warranty is expired.), 2) buying a new TV, refurbished, at a discount, or 3) tossing it out and buying a new one (another brand obviously).

We purchased a Vizio 47" TV on December 24, 2010. It was a great deal at Sam's Club! It just died today, Jan 17,2012. I would expect a TV to last longer than what ours did. It was not abused, and not used 24/7! I am very disappointed!

I purchased a Vizio Soundbar with wireless woofer in 2009, from Costco. Towards the end of the first year, I started having trouble and contacted Vizio. They spent an hour on the line trying to get it straightened out. It started working again but after a month or so, the trouble started again. I followed the instructions given while it was in warranty and it worked again for a while. I contacted them again but since it was out of warranty, they could do nothing. I understand this and all I wanted was where can I get it serviced? I'm sitting here with a product that cost $250 and I have to throw it away! Never again with Vizio!

We experienced the pop of death yesterday on our 47 inch Vizio. We have had the TV since 2006 so comparatively, it has lasted longer than some others on this thread but still this is pathetic. Is there a recall or class action lawsuit? We have 3 other Vizios of various sizes and now are fearful of the same occurring.

Generally, we were pretty happy with the Vizio model VO47L we purchased from Costco in May 2008. Just now the TV, after only being on for less than half an hour in a cool room, suddenly popped, emitted smoke/burning smell and lost picture. We were terrified we had an electrical fire on our hands. We were able to unplug all the electronics in the stack and promptly Googled our problem, only to find 175,000 results for the phrase "Vizio pop of death". We have contacted Vizio to find out what to do. Costco is next.

I purchased a Vizio 37-inch LCD HDTV in March of 2009. I now have a very bright green line starting at the bottom of the TV screen and running about 1/3 of the way up. I have spoken to Vizio technical support, with no results. They provided me with authorized repair company numbers and informed me that the screen of my TV would most likely need to be replaced at a cost of $610.00 plus repair and service charges. This is more than I paid for the TV less than three years ago. I have certainly learned a lesson on the durability of Vizio products.

On 12-12-11, I posted complaint about a very flaky remote control on my E320VP. The problem is now resolved. After getting a replacement TV and finding the problem not fixed, I contacted support once again. This time the agent figured it out. Grounding the coax cable from the antenna fixes the problem. Outdoor antennas are normally grounded but I have an indoor antenna. Radio Shack has a coax ground block, which I installed and the remote works now.

I bought the 37-inch TV from Target and got the product plan through them as well as the one year from Vizio. Now almost a year later my screen goes dim and the power shuts off and comes back on again. I’ve called Vizio and was told that something was wrong with the TV and to send it back wait two weeks and they would send me another one while waiting another two weeks or let them put a hold on my credit card for the total price of the TV and they'd send me a new TV. Of course when I heard this part that I’d have to basically have to pay for another TV I was mad. I guess I will be buying another TV of another brand.

I purchased a Vizio TV in July 2010. It at upon a stand that came with the TV. January 6, 2012 at 3:00 am, the TV stand snapped and caused the screen to fall off the dresser. The TV has been in the same position ever since it was bought, in my bedroom upon my dresser. I contacted Vizio the following morning to ask about a replacement. I sent photos and told them the situation, they claim that their part was built to last and would not break without applied pressure from someone pushing on it or an animal.

No thanks! Vizio is a terrible product! Never again.

2 Vizio tvs - 42" and 47". We have had issues with 2 Vizio tv's in the past 3 years. Our first was a 42" and after just under 2 years, the power supply was shot on the TV. Of course out of warranty, Vizio could do nothing for us. We took it to a local TV repair place and paid just over $250 to have it fixed. This TV was purchased before the prices of TVs dropped dramatically and cost us $1200.00 when first bought. My husband thought it was a fluke and the day it was dead we went right out and bought another Vizio.

Factory refurbished by Vizio VHT510 sound bar home theater system. Christmas present to son. The power pack was dead on arrival. Vizio will not replace but will sell me one Newegg, who sold it and has no more. So now my son has a non-functioning sound system. Pass the buck. Each says the other is responsible. I will try to send the unit back at my cost, of course, and buy another brand elsewhere.

I purchased Vizio model m421VT, #LTLNJJAM060051, 42-inch in July 2011 at Wal-Mart. I purchased Wal-Mart’s 'extended plan' and I also carried Vizio warranty. There is the issue, to which I wonder why Consumer Reports (CR) never does reports on customer service of big ticket items. I believe they are all a scam. My issue started on December 16, 2011. The screen went black.

I bought a Vizio e422VA 42' Wi-Fi built in set last March. I have had chronic problems with picture and sound crashing. The set reboots and picture and sound returns in about 2-5 minutes. This happens once a day. Vizio has indicated to me that they have some sort of engineering problem. They are supposedly going to upload software (or firmware) to the set in the next few months to solve problem, yet they continue to offer this model for sale to the public. It’s a shame because it’s a great value product otherwise.

I purchased 47" Vizio 2 years ago which came with 4 HDMI ports. 4 months after purchasing, the first port stopped working. Shortly thereafter all HDMI ports have stopped working. So now we are watching regular programming. I called Vizio and was told to puchase a new remote, which I did and did nothing to solve the problem(s). I called Vizio again and was told that they would send out a tech who charges $350 per hour to diagnose the problem. Are they serious?

I bought a Vizio 55-inch plasma in 2009. As of today, it turns off randomly on its own every day. It also flickers off and on for about 5 minutes every time I turn it on before I can watch anything. I can't believe all we get is 2 years to enjoy this TV. Bad product. Visio won’t help because it conveniently has past the warrantee. It seems that everyone has the same problems, around 1-2 years after purchase. Seems to me someone needs to recoup these wasted funds for all the consumers that trusted this brand to work at least a normal lifespan of a TV.

I bought a Vizio SV422XVT at Sam's, in the summer of 2010. It's been great, up until 3 months ago. We bought a Vizio BluRay player, and hooked it up to one of the HDMI ports, and it worked fine for about 1 week. After that, the player would only play in short bursts, about 1/2 second at a time. When I noticed that the disc wasn't losing any time, I switched the player to a different HDMI port, and that cured the problem. About a month ago, the TV started turning itself back on, immediately after being turned off. This has only happened a couple of times, and hasn't been a huge concern.

A little over a year ago, we bought a Vizio 47 inch HDTV. A thin black line started to show up across the screen. About 2 weeks after that, the whole screen turned a blue white. No picture could be seen. Of course the factory warranty ran out and the expense to repair it was too high. No more Vizio TVs in this house.

My 26" Vizio started getting lines in it when turned on. After a half hour to hour they would go away. It worked well, but I had bought the extended warranty. So I called the NEW Warranty people. They told me to box it up and send it to them in Tenn. It will take 7-10 days to fix. That was after the 4 days it would take to get there and back. About 18 days total. I told them I was not happy and can it be fixed locally. They said yes and they found the store for me. 12 miles away. Great, or so I thought. 10 days later I call the store.

I purchased a Vizio 26 / VA TV. Just a little more than a year later, a vertical line started showing up in the center of the screen. Over time, many more have shown up when you turn it on. Eventually, they seem to fade out but the original center line stays. It causes real problems in viewing. I tried to find information online. I couldn't find anything but recommendations to replace it. I didn't call the company because the warranty was up. I don't have any confidence in this company and will not buy another Vizio product. I have had other TVs that lasted 15 years with no problems.

Like many complaints I have read, mine is similar. I purchased a 32-inch VIZIO HDTV on September 2000 from Target. Shortly after the warranty period of one year, the screen began to flicker and then I lost video. I contacted VIZIO and they gave me a series of things to do to "fix" it. However, the set continued to flicker and lose video periodically. Now, as of December 2011, it does it daily. It does come back eventually. After reading all the complaints, I am concerned I will lose the picture permanently. VIZIO gave me a phone number of a tech company that sets repair up by areas of the country. The tech company told me it would cost $310 to fix my set.

I bought a 65inch 3D Vizio in February 2011. It has gone out. Vizio said they would have the repairman call to set up an appointment in about 5 days, and in 24 hours after that, they should come out. Over a week without a television that I paid over $3000.00 for.

We purchased a Vizio 42" E420VL in October of 2010 at Walmart in Onley, VA. In August 2011, the TV stopped receiving input from the three HDMI ports, the AV port or the Coax port; nothing at all. We paid $648.00 for this TV and I got no support from Walmart and none from Vizio.

I purchased a Vizio VF550XVT1A TV in summer of 2009 for $1699.00. This TV lasted until 12/5/2011. At 48 years of age, I have purchased many TVs and this by far is the worst purchase. I am completely unhappy with it. Sony TVs have served me well as other brands, but for a TV to last only 2 years at this price is a joke. I fortunately own a successful optical business in southern California and I have made it a point to tell my many loyal patients that this company does not care nor produce a quality product. I have been in business since 1993 and I have dealt with many manufacturers that supply my business with products to offer my patients.

I have a 32" TV (model VA320M). It will not turn on. It started to slowly die over a few months' period. When playing it, the picture would suddenly go out, with just sound playing. You could turn off for a few minutes, then it would play. Finally, the picture or sound will not play when you turn it on. I only had it slightly more than two years, and is now out of warranty of course. The tech at Vizio gave me a repair number to call in Utah (I am on the East coast). I told him that would be a large cost to ship and repair. I told him Samsung could help me. I'll never buy another Vizio, especially seeing how many folks have the same issue on this website. The consequences are, Vizio soils their reputation for repeat customers, and I have to buy another TV.

To Chris of Murrieta, CA, with problems with sound cutting in and out on movies: SRS TruVolume is flawed, and has this effect on movies. Go to Menu, Audio, Adv Audio and turn off TruVolume. Apparently, Vizio OEMs everything, and they seem to have a lot of design problems. What works is great, but what doesn't is annoying, or disastrous. I should be thankful my E320VP doesn't have a bad problem, but the remote is very flaky, and after having all the hardware replaced, I am convinced this is a design flaw. What really astounds me is that, Vizio Support seems unaware, and is willing to throw technicians and parts at it, in a costly and futile effort to fix the problem. I'll bet this problem exists in many of the Vizio products, but it is so random (yet very persistent), that most consumers probably think it's just how they use the remote.

I bought a Vizio 42-inch TV. It turns itself off and don’t come on for 10 -20 minutes. It only stays on for 5-10 minutes then shuts back off. It will not stay on. Also, the remote volume control started changing the stations.

I purchased a $329 22inch Vizio led razor internet TV for my 11 year old daughter for her birthday which was Oct. 5th 2010 and for two days, I yelled at her for not turning her TV off. Well, come to find out her year old Vizio (p.o.s.) turns itself on 10 seconds after you turn it off. So, I say "I'm sorry for yelling at you," to my daughter. I called Vizio. They tell me TV power supply board is shot and I need to have it repaired and that I have no warranty. I will have to pay.

I got the black screen of death. I bought gv47lfhd TV in 2008. For a $1400 TV, this thing didn't last worth a flip. I feel robbed! I will not buy Vizio again. This was the first off brand TV I every bought and it will be the last. I thought it was great for the money until today.

I bought my Vizio 55" LED app TV in July of 2011. In less than 30 days, it started freezing up and turning its self off, so I returned it to Wal-Mart where I bought the TV. And I had problems returning it. It took me two weeks to return it and buy another one. The same make and model (big mistake); after 6 months the picture started to freeze and the TV would turn off by it self. I was told it was the Dish connection I had. Then it slowly started getting worse. This is where I should have called Vizio but did not (another mistake). The warranty was up as of August 2011 and here it is November and my TV will not turn on the Vizio logo; it just blinks white to yellow. I hear this is a common problem with this TV. And now my 42" Vizio is doing the same thing and it’s 18 months old and out of warranty of course.

I had a Vizio TV since 2/18/08 and it started smoking from the back of the TV. The screen went black but Vizio and Costco would not do anything about it.

We bought a Vizio E370VA about a year ago. The quality was poor, but we felt we couldn't take it back and put up with the lack of sound consistency and picture quality, it goes dark frequently. When we tried to wall-mount it, though, it was the straw that broke the camel's back. The neck that connects the monitor panel with the stand doesn't come off! I now have to stare at that in addition to having a poor quality TV.

I bought a Vizio 37-inch model VX 37 L HDTV 10A television in 2007. It is made in China. Subsequently, I bought a small TV also. Now my 37" has gone blank like all others I saw on the internet, like Vizio logo lights up white with no picture. I now think that I made a mistake in buying this brand, where I could have gotten a name brand for a cheaper price. I now have to think twice when buying a Vizio.

My TV, Vizio 48" purchased on 2007, started smoking at top back side center. The picture screen went black but sound works. Sam's will not repair it.

We bought a 55" Vizio LED LCD Tru TV, fully loaded, with internet apps, on Oct 30th 2010, took it out of the box and set it up maybe a week later. When it was 5 months old, we couldn't change channels, pull up internet apps, shut it off or turn it on. Called Vizio, they said it was the remote, which is $60 replacement fee. This remote controls everything. They said they would send a new one with a hold on my credit card until they received the defective one. At which time, they would remove the credit card hold. Now let me say here, not everyone in this day and age has a credit card, so it took a full two months to receive a new remote.

I bought a Vizio VA26L in July of 2010 from Costco. Starting a few weeks ago, I started getting the vertical line across my screen. After a while, it does go away but I know that the day will come that it will be on there permanently. Occasionally, a second line shows up as well. I have the Costco warranty extension, but they want me to send it back.

My 3.5 year old Vizio VO47L TV started to flicker when turned on for a few minutes, like it needed to warm up, then everything works fine. The other day, I turned it on and bam, no picture, just sound, no matter what Input, etc. I started doing research on the internet and found all these black screen issues, and was about to purchase some items to replace, when my wife did some research of her own. I bought this TV from Sams and still have all the paperwork as well as the box and receipt. My wife found out that in November 2009, Sams changed it's policy from 100% Customer Satisfaction to 90-day. Well, she looked at the receipt and I purchased the unit in May of 2008. She called Sams and after her explaining her knowledge of their policy, bam! 100% full cash refund. I am happy.

I own a Vizio 42" Plasma. I have had it for about 20 months. The other night, I was watching TV and I heard a loud pop. A black blob came across the screen and the internal LCD cracked. The TV is hung on the wall.

I bought a Vizio VT 420M and it also appears to have the black screen of death. I bought it from Sam's Club for almost $900, less than 2 years ago. I called Vizio support, and tried their lame troubleshooting, and they said the same as others on this forum have gotten by, contacting their certified out of warranty repair ITI. Sounds like they have a nice scam going on there. To say I'm disappointed that this expensive product crapped out less than 2 years old is putting it lightly. That's ridiculous that their expensive product craps out so quickly. Stay away from Vizio, they are crap. My TV is dead in less than 2 years, and I'm out almost $900.

I bought a 32-inch Vizio LCD which lasted 2 years and 3 months. Now it is garbage since the display went bad and is not worth fixing. The TV was used an average of seven hours per week. Obviously Vizio is not the TV to buy. Actually it's a piece of junk. I have always relied on Consumer Reports but they have been very sloppy lately with their ratings.

I bought a Vizio PH50HD TV in 2007, with a manufacture date of Dec. 2006. The ports for the components keep going out. At first, it had a regular DVD player hooked up. After about 1 year, the AV (RCA) type inputs/outputs quit working. So, okay I'll just buy a Blu Ray and hook up to one of the HDMI ports. This too has lasted about 1 year. And now the audio just went out in the HDMI port # 2, where I had the DVD player hooked up. A swap of the SATTV cables and the Blu Ray cables confirmed it is the audio in the TV HDMI port#2. The TV is now out of warranty and I'm sure it will continue to have problems. In order to watch DVDs and then go back to SATTV, I will have to swap cables back to the lone functioning HDMI port # 1.

Vizio firmware update rendered my Blue Ray player useless, no picture and DVD won't eject. Customer service could only recommend unplugging it for 45 sec and plugging it back in (like I wouldn't have tried that before looking up their number and calling). Then they said they couldn't help me without a receipt (which I don't have). Talked to manager and the same. It's their policy. Even though they damaged my equipment they wouldn't make it right without a receipt. I will never buy Vizio again, that's my new policy. Very disappointed.

I bought a 48" in 2010 and within 6 months had numerous problems. First the remote stopped working which the company replaced. Then my two-year old sprayed the TV with glass cleaner. Just a little must have leaked into the set and then the picture went dead. Shoddy.