Vizio Reviews

I have a Vizio 32' flat screen. It was very easy to set up. I basically just had to plug it in. The screen clarity is very good and it has different views to choose from such as panoramic or zoom. I would buy this brand again.

Had the tv for 7 months when it started to get all these red colors through the picture. Contacted them. Took 3 phone calls before they agreed it needed replaced. Was being replaced with a brand new m series because they had no refurbished ones of mine which makes sense now after reading these reviews. Took over 2 weeks to get replaced. Showed up, took the brand new m series out of box, plugged in. It would come on and shut right back off. Had to call customer service again. Was on hold forever to be told had to keep that tv and send the one back that they were replacing which at least worked sometimes now. I have that doesn't work at all until they deliver another one which who knows if that one's going to work. If I could rate them a 0 I would. Awful experience and will not buy another Vizio.

It's been a great dependable television. The picture is a good quality. The sound is good. Not sure of the model. It's a 37 inch that we've had about 4 years and it's served us well. I'd recommend it.

Hello. I am the very unfortunate sucker who was dumb enough to let Vizio take my money not once but twice! The first TV was a 42 inch Vizio from back when they were first getting popular and I paid about $850 for it. About 14 months after I purchased it the screen went out and it would just flicker and flash! I called Vizio and they said it wasn't under warranty so it was my problem! In spite of this I figured you know what this was just a random bad TV and I bought another 42 inch and it actually worked fine. So then I ended up upgrading on April 1, 2013. I got a 60 inch E601 series set. About 8 months ago I noticed a small black spot like a cloudy area on the screen! I thought maybe it was the signal and it turned out not to be and it keeps getting larger and larger! Now it is about the size of a grapefruit!

I love my Vizio smart tv and the access to Hulu, and other programming... The connection to the computer is great! I do not have cable or satellite access, I use a Mohu antenna indoors and prefer not to be connected to a contract.

After saving for 5 years we finally purchased our "dream tv" a 70 inch Vizio flat screen on Black Thursday. After a year and 5 months our "dream tv" became a large radio. The screen went to black. I have come to find out this has not been uncommon for Vizio. My husband is a disabled vet. And I am disabled also. We cannot run out and work a job to replace this t.v. I got this for my husband for his Christmas. I thought he deserved it for all he has been through. What a disgrace that the makers of Vizio cannot do any better than this.

Bought it second hand at a great price. It's a Vizio 32" LCD HDTV. While I don't have the model # at reach, I can confidently say that I'm impressed with it. It was easy to set up, operating it is a breeze, and it has crystal clear definition. Vizio is my "go to" brand from this day forward! Love it!

We got our Vizio smart TV 2 yrs ago. We only used it with an antenna, no cable or video games. So we finally decided to break down and get cable TV plus the internet now that I have a better income. All was good the first day we hooked it up. The next morning I went to turn it on and found out the power board burned up. I called Vizio and they told me that happens. Really the first time I use it, it breaks and Vizio say it will cost 350 to fix it. I asked Vizio why should I have to pay when it's all over the internet that this is a defect in their TVs. The rep told me it's not their responsibilities. So I warn everyone to not buy a Vizio ever.

I have a 55 inch Vizio Smart TV. The Smart TV really works wonders and I get many channels from it. The clarity and the TV is remarkable and is an all around good television.

Our Vizio television has a 55-inch screen. It is high-definition and LED which has been a tremendous value for our increased television (TV) enjoyment. This TV has ALL the "bells and whistles" except for 3D which may come in the distant future. By the way, we have ALL the "premium" channels including NFL. A movie has to be HD if we are going to watch it or it has to be a MUST WATCH if it is not HD. This fact has decreased my love of classic movies. I have never enjoyed TV as much as I do now. I preferred reading. And to think I was rather adamant about ever getting a large-screen! I do believe that I am totally in favor of cable versus dish networks even though it may not be "cost effective". Since 2009 we have not had any problems with this TV. Should I knock on wood? I just did.

I bought a new 50" Vizio TV and also purchased 4 year extended warranty from Sam's club. One fine morning it started showing glaring vertical lines and picture was not clear. When I contacted Vizio, they say, it's not a manufacture defect and cannot do anything. Vizio is selling low quality products for cheaper price in the market and these products blow away after certain period and Vizio would not like to address those issues. I will not recommend Vizio TV to anyone.

This is a Vizio VA26L HDTV I purchased on Feb. '08 for my 40 ft. sailboat. The marine environment is a little rougher than a living room so I'll attest to its sturdiness as I've never had any problem or need to have it serviced. That said I'll be replacing it soon mainly because of the advance in technology has reduced the weight by half which is important to me.

Purchased Vizio M502i-B1 in late October 2014. During the following 11 months, the picture would freeze and require turning the TV off to reset. Not terrible but annoying. In September 2015, the TV would not turn off by remote or the button on back. Unplugged TV. When turned on it vacillate between the power light bright and no picture to the power light dimming and the Vizio Logo only. No picture, no sound. After two attempt with factory, one by phone and second by chat. It was determined the TV needed replacing. They replaced, not with a new one, but a re-certified used. It took several days to get information back. Then it took two full weeks to receive the replacement unit. That was Friday October 9, at 10:30 pm!

Clear picture, decent sound quality, could be clearer. Reliable and the controls are easy to understand and manipulate without the use of the manual. Uncertain how it connects to my computer or tv as I have not tried this yet. Overall. I'm satisfied with the product's performance and particularly the price point; which is very affordable since models change so frequently, I would not mind replacing it, if I had to.

Good picture. Sharp and crisp colors. Priced lower than many. Not much different from Samsung except priced much lower. Purchased it 3 years ago and no problem so far.

I bought this television based on a review from Consumer Reports and have been very pleased. The picture is clear and the sound is precise. The TV is now almost 3 years old and I have never had a problem. It still functions perfectly and looks new.

My Vizio model VO320E has been spectacular! I purchased this TV close to 2007, and it has been used continuously since then. I primarily used this device as a computer screen for online video streaming as opposed to cable, and this meant the device was turned on around the clock. It easily connects to my computer as well as any other device I attach to it. The screen quality is crisp and clear, and I have not noticed any diminished quality. I have considered updating to a 4K TV, but given the positive experience I have had with this Vizio I cannot justify spending the money to replace a machine that has been reliable. When I do upgrade I will seek out Vizio as a brand.

We have several Vizios. The price is reasonable and they have been perfect. No problems with connecting them to our wifi or any other devices. Picture is clear and crisp. Setup was simple and straightforward.

I have 3 basic Vizio flat screens in my children's room and they never have had one problem. They have all the hook ups they need for all their gaming stuff too. Then I have 2 Vizio Smart TVs, and I love both. Would not trade it for anything. Going forward though if I ever need new TVs the Smart TV option is the only way to go.

The tv worked great for 15 days then it stopped connecting to the Internet. Vizio customer service was rude and was not very helpful. They tried to blame it on the internet carrier modem but all tests were done and it was not that. So for $429 I got 15 days of smart tv. I am definitely going to never buy Vizio again.

My Vizio Smart TV takes the place of Apple TV or other Internet connection devices. It is easy to operate, has a great picture quality, and is overall a very good value.

Purchased Vizio hi-def 3-D set three years ago. Excellent TV! Razor sharp picture, beautiful color. Internal speaker sound leaves something to be desired, but otherwise was a great purchase.

60" with LED backlit, cinema 3D, full HD. Great picture, good sound, great price. Reliability has been well above average for me.

The LCD with HDMI on this TV is very good. 55 inch. Very good picture and very good quality TV for the price. I would purchase another one. In fact we are looking to purchase a 70 inch next.

It's a 42" HD Vizio flatscreen. At this point, it's a good 8 years old and operating perfectly. I appreciate the screen size which makes it possible to see well. The HD factor is very clear and crisp. I enjoy this TV immensely, but in all honesty, I'm not sure if that is thanks to Vizio's superior product, or DirecTV's wonderful service. The two together are unbeatable. No doubt that I will be looking at Vizio again next time I am in the market for a new TV.

Who has just one TV these days?! I currently own a Vizio, LG and 2 Samsungs. All excel in different arenas. In the future, I might suggest that ConsumerAffairs concentrate on the 'features' of said TV's. If you ask me which ONE I'd recommend, they have ALL performed well.

When my 60 inch TV started having "common" issues as described by others, I called tech support and got the basic help (resetting TV and remote). That didn't help. HOWEVER, everything is back to normal now and I hope maybe what I did will help others. I did do a complete TV reset as per instructions BUT then I reconnected the TV to the internet and left the TV on for 3 days. MY GUESS is that it downloaded a software update that either failed to download before or got corrupted. TV works fine now and picture is better than ever. SO, if you can get the TV on past the point where everything "freezes" up, you might be able to do what I did. I wonder how long this fix will last.

The TV is fine. It's the programming and commercials that are abominable which greatly limits the amount of TV we watch. Once upon a time consumers were promised that if we bought into cable TV our subscription rates would mean no commercials. We, as consumers, were sooo naive...

So far we have had no problem with the tv. All other components hook up easily and quickly. Never have any reception problems or channels not coming in, or satellite services dropped.

I had to replace a cheap TV that I got at WalMart in 2013. That one lasted about one year. My neighbor who works with television installation said that in his opinion Vizio and Samsung were the best brands. I have a model D32H-C0 (32") and am quite happy with the sound and picture quality. I wish it had a miniature phone jack instead of just two RCA phono plug jacks. Also, one more HDMI port would be nice. This one has two HDMI ports, one optical audio out, and the RCA stereo audio out ports. I use an over-the-air homemade antenna and get good reception for all of the 17 available channels in my area.

This TV has a great picture and it was an excellent price. The feature I hate is if you using an antenna and at some point a usual channel you watch will not come in that channel is lost until you start all over again with a channel search; even punching the channels number in this TV won't allow you to view it.

Easy setup, great picture, aesthetically pleasing, fits mounts easily.

We have a 52" Vizio flat screen television which is mounted on the wall of our family room. It has surround sound (which make movie watching extra special) plus we have two other televisions in two bedrooms, both are 25" Sharp televisions. The Vizio, by far, is our favorite! The screen is so clear you almost feel as though you're a part of whatever you're watching. This television has a quality we've not experienced before.

While not a complete "smart tv", I can get internet and do what I need to do!!

Five-year old Vizio 55" smart TV with wireless connectivity to WiFi and Bluetooth for headphones and remote control. Model VF551XVT. At first, the apps were cool, especially Netflix. Now, however, the apps are poor compared with new models. Some don't work at all, such as YouTube. I think this is related to the microprocessor chip that manages the apps. In new TV's, you get an actual web browser. The browser offered by Vizio was part of a software update in 2012 and is literally dysfunctional and unusable by mere mortals. The company has not updated apps in a long time, very disappointing.

My Vizio is a 42'' Smart TV with four HDMI ports, one USB port, and analog ports. My experience with the TV has been optimal. It has pre-installed apps like Netflix, Hulu, YouTube, etc. that work great with its operating system. I primarily use it for gaming and it provides great resolution and high frames per second.

Clear, sharp picture. Built in speakers/sound could be better. Installed outside speakers to enhance sound on both Vizio tvs, 42" & 54". Do not know model #'s. Each tv is 2-3 years old.

My first new TV in years. It's thin which is desirable and light weight. Easy to set up, the accessories are idiot proof (they only fit in one way). The TV control is not hard to figure out. I needed less than one minute's instruction from a friend who understand one of the features that I did not. You will learn fast. The price is low enough. I first purchased a 32" and then went on to a 52" and I love them both.

Love my 42" flat screen. It is mounted on the wall over the fireplace. I have Dish satellite which is okay. We connect our laptop to it to watch other programs.

I purchased a Vizio LED TV 37" Model E370-A0 in January 2014. Today, it powered on, blank screen. Vizio tech support walked me through powering it down, which I had already done myself. The result of the call was them offering me the numbers of local repair shops. A very expensive purchase, in the end. I would not buy Vizio again.

I have a Vizio 80 inch smart TV. I love it. It is easy to use the smart features. It was easy to hook up a DVR and a Bose sound bar. The screen of the TV is phenomenal. It is sharp and clear. The colors are vibrant and beautiful. Sports are amazing to watch. Movies are theater quality. It's like you are right there. Price was reasonable. Very happy with the purchase!

I've had my Vizio for years and I love it. I'm sure my next television will be a Vizio. I would recommend this product to anyone that is looking to buy a television. Sometimes I sit in front of the TV for hours. It's really that good.

I have never had a problem with these brands. I was a little leery at first because of the low prices but now I will buy them whenever these go out. I've had them about 5 years now.

Vizio D32h-C0 32" TV less than a year old. Works very well and gives a great picture. I use it with a homemade antenna and receive 17 over-the-air local channels with utmost clarity. I also use it with Apple TV and Roku Stick. Both of those work exceptionally well. I do wish it had a standard audio jack instead of RCA phono jacks. Also one more HDMI port would be very nice to have.

I have had a flat screen 37" Vizio TV since 2008 and fortunately it has endured two moves & still plays as well as it did then. I would definitely purchase another.

I purchased my first Vizio 50 inch Smart TV just over 2 years ago. After just 11 months a red slow pulsing line appeared approximately 6 inches from the bottom. After contacting Vizio and sending the requested pictures of the defect to them they delivered a new TV. It was considered a 'returned' TV as it had been in one store and then sent to another store and back to the factory? It was in a sealed box with all the packaging intact but I was told it only had the warranty that was left on my old TV. Wish I would have questioned that at the time but a deal is a deal.

Vizio 50" – easy to set up, great picture. Sound quality is very good without a sound bar. Locks on to our roku and internet easily and stays locked. We have had the set two years with no problems.

I have a 27' flat screen television. I have cable tv but I am unable to get a clear picture. I wear glasses and wonder if that has anything to do with it. I know they have the letterbox and normal settings but the picture is still kind of distorted for me.

My Vizio is an older model, probably at least 7 years old. It's a 42" HD and has been nothing but wonderful. Clear lines, great color hues and perfectly compatible with my satellite service, DirecTV. When it comes time to choose a replacement, there's no doubt I'd check Vizio first. I also like the idea that it's made in the USA.

I saved up for over a year to buy a flat screen TV. Ended up purchasing a 50" Vizio Smart TV. Now just 13 months later (a month after the warranty ended - how convenient) the TV will turn on and there is sound, but no picture. The screen is just black. Vizio customer support guided me through about 30 seconds of troubleshooting before telling me that the cost to repair it would be almost as much as I paid for the TV in the first place. What does it tell you that they seemed to immediately know what the problem was?

I own 4 TVs sizes are 32", 2-42", & a 50". All are Vizio Smart High Definition 1080/129hz true colors and great picture. They all are slimline and can be hung on a wall or using the stand that comes with it. I have had them for 2 years now and never had any problems. Easy to set up and made very well. Audio is ok but we use a Vizio Sound Bar for the family room and has a fabulous surround sound. I like Vizio the best as I have over the years used other brands.

Small screen resolution, not high sound, not so great. This is a TV good for general viewing but not for gaming, is enjoying theater sound during movies. I'm describing the Vizio flat screen that sits atop a desk in a bedroom.

The TV has a great picture. It is affordable and I have not had any problems. Vizio makes a great product and they make it affordable with a lot of features.

Bought our first Vizio flat screen around 5 years ago, have bought 3 more since for different rooms. Love them all - great picture and sound. You really can't beat the price either, which was a selling point when we first purchased ours. I would most definitely recommend Vizio to someone looking to purchase a new TV.

This television is amazing. The integrated wireless has made connecting to my bluetooth DVR a snap and the streaming experience with Hulu, Netflix, and Amazon Prime has been flawless. The TV has a ton of input ports so I can easily hook up multiple HDMI cables as well as RCA. The picture is clear, the unit is lightweight and easy to move, and the look is sleek and simple. I love it! My only complaint is the remote is difficult to see when you're watching tv in the dark. The buttons illuminate but it's for such a short period of time that you run the risk of accidentally hitting the wrong button.

The television was outdated when I bought it. I mean -- it was new but it was still already behind the times. It has worked all these years though. Just not updated as far as being a true "internet" television.

Vizio 60 uhd tv - I purchase this tv in March 2015 and just taking it out of box. I purchased this tv from Dell. This tv is costing me almost 1800.00 dollars and I have had to call Vizio troubleshooting already and he was not much help. This tv is defective. It just shut off after ten minutes of watching. It shut off then you have to wait and turn it back on and it shut off again. This is not fair to people who invest in a product to have it doing this really. Within a week I trying to see what they are going to do about it. I did purchase the warranty for the tv so I'm going to see what this is all about. Keep you posted. It should be laws against these company selling big ticket items that don't even make it a week. Bad business. I will never buy a Vizio or Panasonic again in my life. Consumer affairs I need your help.

Vizio P50HDTV - Initial problems with RCA ports for video game and DVD connections were troubling. They just plain quit working. This prompted quick transition to HD format Blue Ray HDMI port whether I wanted/needed to or not. Overall, this plasma set is still working and the picture quality is very good. Black colors or scenes tend to pixelate, but still on par with many much newer LED sets.

I have 3 Panasonics. They're all flat screens 60", 52", 24". I was very happy when purchased the 60". It had a cooling problem. It took 2 days to get a brand new one and Panasonic told me when I purchase the 52" they would work out a fair deal. So when I went to purchase the 52" and I knew then I needed the 24" for our master bathroom nobody could match or beat the price. In all and all I used to be real picky. I've purchased pioneer tvs, some Kenwood a/v products. And they were great in the first year. Just when warranty ends. But let's face the facts workmanship is build in to the spec and if spec calls for longevity to last 3 years you bet it's gonna last that time.

We purchased our first Vizio 55 inch flat screen TV model E500i-b1 from SAM's Club as it was on sale in June 2014. We did not take it out of the box until after Thanksgiving when our living room floor was redone. 11 months later the TV would not power on, just got a black screen with the light on in the left corner as other consumers have reported. Called Vizio and they said to hold power button down for 30 seconds. This did not help. We sent the receipt copy but because it was purchased in June it was out of warranty by 4 months and no we did not buy an extended warranty as our previous Sanyo TV lasted us 18 years, so we assumed this new one would do the same!!!

I bought this tv for my son four years when he was in college. He graduated and I ended up with the tv. It has the clearest picture and the sound is wonderful. I have had no problems at all with this tv. We had a Samsung 52 inch screen tv in our den and it was snowy and you had to turn the sound almost to the max. Replaced with Vizio three years ago and I have wonderful, clear picture. I barely have to turn sound volume up at all. I love this brand and this is the only brand I will buy from this point on.

I have a small Vizio 43 inch smart TV. I have had very few problems with it. The picture is excellent. The price was great. I plan on purchasing a bigger one soon. Mine is about 4 years old so it's time to upgrade.

I have a Vizio which is top of the line. The picture looks three dimensional and is very clear. I would highly recommend this make to anyone.

Have 5 TV's, all different brands. Just purchased a Vizio E-Series 50-inch flat screen LED Smart TV. Excellent sound and good picture quality for an economically priced TV.

I bought at Costco a Vizio 32 inches tv just three and a half months ago and today the picture went completely black. Now Costco say it only have three months warranty. I noticed reading people complaints that this is a known issue and by Vizio and nothing have been done. For sure I will never buy a Vizio again.

A 37 inch screen TV with excellent picture quality and features to enable users to adjust the features to suit viewers. Has numerable connectivity ports to enable addition/connection of various hardware: audio, video, and personal PCs. Excellent sound quality, made of durable yet light material, easily managed, and is conveniently built with the aim to utilize a minimum of space where the thickness is concern. However, I would recommend putting more effort in developing the audio section, as this area puts a lot of load on the speakers causing them to vibrate when the volume is increased significantly. Barring this, an excellent product.

42 inch flat screen. It was easy to set up and is easy to program (screen resolution, closed captions, etc). It is connected to DirecTV and is always clear and reliable.

Purchased on sale and it is for my bedroom. Perfect size and price was great. Color is great. Only thing is I wish speakers were a bit better, for I'm a bit hard of hearing. Overall I would recommend my tv to anyone looking for a lesser price but good quality.

Purchased it, set it up (easy), turned it on and ever since has worked great. Picture is sharp, color is good and sound quality fine. No complaints.

Don't know if this will help anyone but I called Vizio tech support when my tv kept showing "no signal". I was asked if I was using HDMI-3 port; I was. She said to try port 2, didn't help. Then I tried port 1 and voilà, I have my television back on. Don't know how long it will last (fingers crossed) but maybe some of the people on here should try changing their ports and see if it makes a difference.

I first purchased my Vizio TV when I moved into an apartment 2 years ago. The screen resolution has been good and it's easy to use but the sound system isn't as loud as I would like so I purchased a small surround system to add the volume I needed to hear various programs. The Vizio TV has an awesome picture still as of today.

Vizio huge screen exceptional value... Great performance. Very good overall.

Only had my 50" for about 2 years and the picture don't show sometimes!!! Will never buy this brand again!

Well, like everyone else I just learned a lesson from Vizio. One year into my new 50" E500 and the screen goes black. Great sound but black screen. Nothing they can do because it's out of warranty. I am 14 months since I bought it new... Typical throw away product and company. They suck with their product quality.

We have a Vizio television with smart TV features and 3D. We love the clearness of the picture and the ability to use the smart TV and 3D functions. We also love that you get a great TV at an affordable prize. We have not had any problems with it and would most definitely pay another one.

I've purchased about 5 Vizio TVs - the problem is the remote controls and the customer service. Remotes work interchangeably so when one breaks I've been able to use another. However, when I got around to calling Vizio for a replacement remote (about $10 on Amazon) based on the principle of being a loyal and repeat client, they refused to exchange them, citing the 1-year TV warranty. The TV works fine, the remote is the problem. Vizio policy is "No help whatsoever," not even a remote control, after a year. Doesn't matter if a family member died, and you're busy in September getting your 5 kids off to school... no flexibility. No middle ground. No compromise. No discount. No courtesy. It's "your fault for not calling in time" attitude - repeated again, and again, and again.

It works fine. The color not bad. It is not top of the line but everything is fine.

My Vizio is great! It has an awesome color and a very crisp picture. I have owned my TV for two years now and I have not had a single issue with it. I am extremely happy with my TV and will soon buy another one for my bedroom.

Vizio – the picture is EXCELLENT. The sound quality leaves something to be desired. It is muffled and chalky sounding. Changing the channels back and forth (or up and down) will knock the sound back to a normal level. Not sure if it's a loose wire or something else.

This TV has been nothing short of a pain in the butt! Bought for Christmas 2014, sound went out a few months later. Sent out a tech to fix it. He screwed it up and the entire TV overheated and shut off. Sent out a new one using Manna White Glove Service, received it a week late. Two tweekers in a pickup truck showed up and didn't have a clue how to install it.

My 42 inch Vizio Smart LED TV model E420i-AO, is now an expensive doorstop. What a POS. I am so angry right now and this is my only recourse. The TV is two years old and like so many others, the screen went blank and the repairman says there's nothing to be done. I am a savvy consumer and will research a purchase like a scientist before I spend my hard earned money. So where were all these complaints or this website two years ago? I dunno.

Just had the brand-new Vizio 4K smart TV delivered. At first glance, the picture is so real that it is almost too real, as if you are on the set...watching actors. But more importantly are the channels that are pre-programmed. All Fox News and Yahoo. If you are a fan, buy it. If you like PBS, NPR, independent films and the freedom to make your own choices, DO NOT BUY IT. I have owned the TV for 2 days and plan to return this 55-inch beauty tomorrow to Best Buy. Wish me luck. P.S. I now remember reading this conservative vs. liberal programming was coming. Well **, it is here.

On August 28, 2014, I purchased the Vizio E550i-B1 smart television ($617) for my daughter who was about to move into her first apartment. On October 1, 2014, she moved into her apartment and began using her television for the first time. In the beginning of September 2015, the television began having problems where you can turn it on (power stays on) but there is no picture. I called Vizio support and they walked me through the power cycle (which I had already done before calling their support number) which did nothing to help the problem. Apparently the tech support can only tell you how to power cycle their televisions.

I purchased a 50 in E500i smart tv in February. I noticed that the tv struggled to power on. I emailed VIZIO. They suggested I unplug the tv and cords for 30 seconds. It worked briefly. I will call VIZIO. I am not happy.

I have read a lot of reviews lately on the problems with the 60 and 70 inch TV by Vizio. I happen to have the 60 inch that has the black screen model # lftrnwap0113490 that I contacted the support center to be told it was not on a recall. How is this possible when people have had this issue on the 60 and 70 inch. Shame on Vizio company for not covering this problem when clearly a lot of customers have come across this.

I purchased this Vizio 60" Smart TV M602i-B3 in December and have had nothing but problems since. The TV would occasionally not respond to the remote control's signal. The volume wouldn't adjust, the TV wouldn't turn on, the input channels wouldn't adjust, etc. When the input channels or volume did adjust, the icon would stay on the screen. I would constantly have to unplug the TV to temporarily get it functioning correctly. I've spoken with Vizio several times and they just keep giving me excuses. They sent me two remotes saying that was the issue. Then they sent a TV repairman to replace the IR Board inside the TV. On the next call I was told it was b/c I had to update the TV's software. The next time they sent me a third remote. Finally, they agreed to replace my TV with a "Recertified" TV.

Vizio M series 3D Television - About a year ago I searched long (6 months) and hard (comparing features and specs.) for a good large screen LED television, somewhat feature rich at a reasonable price. I had paid entirely too much for my first flat screen and didn't want to make the same mistake. Vizio seemed to fit what I was looking for. Initially things seemed to be okay though I noticed on several occasions after nodding off while watching my TV when I awoke the screen was off. I didn't think much of it maybe I hit the remote while I slept. Then it happened while I was watching something right at the critical moment in the story.

We bought a 39" Vizio TV not even 3 years ago and now it will not power off or on!! It's sad that I spent $400 on this TV and it won't work. It only is under warranty for 1 yr. We have an older model tv... That is approx. 20 years old and it works FINE! We didn't have to choose Vizio but we had heard so many good things so we shopped around and decided to go with this product... NEVER again! It will cost me about $225 to fix. I might as well buy another TV! I am VERY disappointed.

I've had my 50" Vizio smart TV for about a year and a half, and right when the warranty ended, my television would not turn on. When I tried calling Vizio, the first time, I got hung up on, the second time I got stuck up answers like "no warranty means that we can't do anything." Really!? They can't back up their product? Giving me examples, like if my car broke down after a year and no warranty they won't do anything, yes they will. Vizio is not backing up their products! Pretty stuck up, I am PISSED.

I bought Vizio Smart TV from Best Buy less than a year ago. The TV will not power on. Best Buy told me to contact HD Repair since the TV was still under warranty. 5 weeks later - no technician has come out to repair TV. Do not buy VIZIO products!

My Vizio soundbar stopped responding to the tv remote. I called Vizio tech support and was then informed of an update to the soundbar software. I installed the update and the soundbar did not work properly. After called back tech support they sent me a thumb drive with the update. My result was the same... My soundbar does not work properly. They have just lost a customer. The soundbar was fairly new, and it is already out of date and not usable. This is not the way reputable companies work.

Purchased a 70" Vizio HD TV in August 2014. In September 2015 (just 10 days past the one year warranty expired, a large black section appeared in the upper left hand corner of the TV. Called Vizio customer service and was asked to send pictures and copy of receipt. After several conversations with customer service, we were told that the TV was out of warranty and they could not help us. My sister also purchased a Vizio TV and the screen went black. It was replaced with a refurbished TV and that screen went black. Will never purchase another Vizio product and would not recommend this brand to anyone. What happen to customer service and standing behind your product? This is one of the worst experiences I have ever had with a company. Very, very dissatisfied!

In December 2014 me and my girlfriend ordered a Vizio smart tv (E320i-B2). It worked fine until August of 2015, when it would not connect to my wifi. It would show it was connected but would not load anything. Anytime I would turn the tv off I would have to accept the terms and conditions before being able to access my networks. I had my tv replaced on August first due to this issue, and the customer service center advised me it was the wifi card. So after a hold on my credit card and two weeks go by I finally received my tv. It worked great for about a day and a half, then it would slowly load and frequently interrupt whatever I was watching on Netflix. I thought it could possibly be my router so I switched routers, and ended up just upgrading my internet service.

I purchased a 65 inch smart tv from Vizio 2 years ago and now the pixels are going bad. I contact technical support. They tell me the warranty is only one year and they will not help. Their advice? "Go and buy another tv." No kidding. That was their advice with no help, no I'm sorry, nothing. Stay away from this company!!! Complete jerks.

I bought two different model Vizio 32 inch smart TV's in the past year. One from Sam's Club and one from WalMart. They both had the same problem. The RCA/Composite cable connections did not work. Had to buy extra equipment to use the HDMI connections. My question is... Is this a conspiracy between Sam's Club, WalMart and Vizio to sell defective TV's, and that is why the prices are low? Or is Vizio solely to blame for putting out a substandard product? I used to think Vizio was a good brand. Not so much anymore. My next tv purchase will not be a Vizio.

I purchased a 70-inch Vizio tv 2 years ago. Some of the led back lighting has failed. Vizio doesn't have any replacement parts to fix it. I called customer service and they told me to buy another tv. They have no other resolution. I would never purchase another Vizio product and I will preach to everyone I meet to never buy their products. A very poorly run company that doesn't stand behind its product.

I purchase Vizio Smart 70 inches December of 2013 and had it set up February of 2014 due to space unavailability. I notice when I cut it off it had a cracking sound. Despite of that there was no other issue until August of 2015. 1 year and 5 months of use it went blank. Called customer support, they conveyed it needed repair and gave me a TV service repair in my area stating it's not on the extended warranty. I am warning the public that this unit is not durable and do not recommend purchasing Vizio Smart TV.

Vizio contacted me and after reconsideration decided my complaint was valid and have shipped a new replacement TV. Very pleased!

I bought my SMART TV MODEL # E500i-B1 in December 2014. In August 2015, the screen stopped functioning (the TV would power on, but the screen stayed black). I called tech support, but the TV was apparently done. I was advised that I qualified for "swap" (great!). Then told the swap would be for a "new" TV, but was then told "new" meant a TV that was purchased and returned (an "open box" situation, so Vizio cannot resell), and then it went through an "extensive re-certification process."

Two months ago my husband noticed that our tv was overheating. We thought it might be the weather but it was almost too hot to touch. At the beginning of this month 8/15 a pixel line appeared on my TV screen. I tried for a day to ignore it but actually just got worse. The following day there was a small dark spot on the bottom of the screen. I called Vizio and let them know about the problem. They told me to take a picture so I did and sent it to them. I was told they would get back to me within 2 days.

We went and bought a Vizio 47 inch smart TV in January 2014. We had the tv for 13 months and it went dark, it wouldn't even come back on. So we called, we understood it was out of warranty but thinking they would stand by their product, they sent out a repairman. Now we had to pay 99.00 to have them come out. They put parts in and the tv wouldn't work. Then a day after it started working, but now the screen went dark again. So the repair company told us it was a screen issue. We contacted Vizio again and was told they would give us a new tv for 300.00. That is crazy. I can't understand why there hasn't been something done about this company!!! They are just ripping hard working people of their hard earned money with their JUNK TV.

Bought the VIZIO M501d-A2R 50-Inch 1080p 3D Smart LED HDTV for $800 from Best Buy. Got home, plugged it all in and heard loud buzzing every time we watched a movie. Figured out a solution to unplug the TV and plug it back in and it stopped. So far so good until I turned on the TV today and noticed black/colored lines going horizontal and diagonal across the TV screen. So fantastic. Contacted Vizio and they said the warranty would not cover it (of course). What a waste of $$$. I will not be purchasing from this POS brand ever again.

In November 2012 I purchased a brand new Vizio brand 32-inch Smart TV from Dell.com, Model No. E3D32OVX, Serial No. LAUKJRDN4105321 for my bedroom. The television did not work well with Netflix and the picture went completely out in less than 3 years of ownership. Called Vizio's customer service and was told the TV needed repairing. I will not repair this TV because it will cost as much as purchasing a new television. When I purchase a new set, I will not purchase the Vizio brand anymore. I think it is a shame that companies make products that won't even last 3 years. Also, I will be complaining to Dell.com for selling Vizio products to consumers.

I purchase television from Walmart on April 15, 2015. Upon arrival at home on July 31, television would not work. I called Vizio customer support, supplied all the appropriate information. They stated they needed proof of purchase although they could tell when they sold TV to Walmart in March 2015. They also tried to state the TV was not in warranty although they could see that the TV was less than a year old. I have had numerous calls with Vizio in reference to this and their lack of commitment and lackadaisical attitude is atrocious at best. I recommend anyone who is looking for a new television, buy something other than a Vizio as if you have a problem, you will have a total goat roping getting a replacement and the company handling the replacement process is not very proactive in their responses either. 19 Days without a television to watch and poor customer support. Next time I will buy another brand that is not a Vizio.

I purchased a 50" Vizio from Walmart in Dec 2013. It began having issues in April of this year/16 months after purchase. Malfunctions included turning on and off, loud screeching noise and getting stuck on the V icon screen. Today, no led light, no screen, no TV... it will not respond at all. I waited several years to buy a flat screen for my wall and this is so disappointing. There should be a class action lawsuit as this seems to be the norm and not the exception. I won't bother to call the manufacturer as it is evident that NO ONE has had any restitution or replacement.

TV breaking after only 4 years. Getting a split screen with the writing backwards. Random does this, then goes away after 10 min or so.

550 ie 55" smart TV - Garbage. Failed after 13 months. Repairs were almost as much as current prices. Now a 55" door stop. Stay away from this company.

I bought a tv in May 2014 and in August 2015 the TV screen went blank. I was told that the bulb in the backlight went out and I was supposed to pay $300 for the part when I only paid $550 for the TV! They tried to offer me a new tv but to have the bulb go out within 14 months and they didn't do anything to resolve the issue without paying at least $300 is crazy to me! They just kept saying this happens sometimes! I will never buy another product of theirs!

Purchased a 50 Vizio Smart TV less than 7 months ago. Won't turn on, just has a white light in the lower corner. Called support and all they can do is send a re-certified TV, a fancy name for a refurbished. What some crap. When you spend that much money on a TV and it is less than 7 months old you should get a new one. Now it is going to take 7-10 business days to get the re-certified one but reading other people reviews they are waiting for 1 month or longer which is not acceptable. Don't buy!!!

Bought 70" M Series Vizio this week at Costco. Also purchased their 5 year warranty for $100, which came with the verbal disclaimer that it covered "everything except a cracked screen." Now wondering why they have that disclaimer right out of the gate! The box looked perfect. Comcast came next day to hook it up to cable and when they plugged it in, a small light from behind the screen showed that the screen was shattered and nothing worked except the small light showing that we now owned a huge $2,000 piece of landfill! Warranty covered nothing.

VIZIO E3D420VX 42 Inch Class Theater 3D L - Turned on my TV yesterday, Vizio symbol only. Had this TV since June 2012. As I'm only 17 now purchased when I was 14, took a while to save with my chore or birthday money, I am angry that this $598 died. I was hoping on taking this to college next year. Then I read in reviews that this had happened to several people that purchased this on Amazon as I did. I was the lucky one as theirs died sooner than mine. They have lost my business for life.

Trying to get them to replace TV... no joy. Don't buy a Vizio. I have since bought a new Samsung and it works fine.

I received a 60" TV from my son for Christmas in 2012. Purchased from Best Buy. Worked OK... had some glitches but I've never owned a smart TV before so I just chalked it up to that. Well, on July 4th, 2015 the picture went dark. I still had the sound but the picture was dark. My son had purchased an extended warranty plan through Best Buy. But I was told that it was beyond warranty and there is nothing they can do. And so I contacted Vizio Support and they claim it was a known defect in my model... and it required The T-Com Board be replaced. But I had missed their replacement campaign and there is nothing they can do... or... I was told that they could replace my TV with a factory serviced one for $600.00 and I will have to purchase a separate warranty. SO I AM OUT OF $848.00.

Purchased Vizio TV at Walmart Senatobia ms 2014 - screen now dark, can't seem to get help. Always left on hold or hung up on.

We have had our Vizio 50" smart TV for about a month. We kept getting loud bangs every once in awhile. I thought it was the cable. Comcast changed our box, but it still made loud bangs. Comcast came back out and discovered that we had electricity back feeding onto the cable. So we were told we needed an electrician. Electrician was here for about 2 hours. He checked all outlets and then started unplugging different equipment. Finally he narrowed the problem down to the HDMI ports on our Vizio tv. They were spiking about 150v. We changed our brand new HDMI cables and it did not help. We took the TV back to BEST BUY and of course the 15 day exchange period was up so they said we had to call the manufacturer. We called Vizio. They did send a case number but I have yet to hear back from them on what they plan to do about the TV.

Purchased a 70" TV through Amazon July 2013. I hardly watched it, being very busy. Turned it on twice a week. June 2015 it went blank while watching a show, picture just shorted itself and entire screen went black. Called Vizio (within the 2 yr warranty period), the rep said it would need to be repaired by this number and sent me off, called that #, they then said it would be too costly to fix, and referred to Shop Jimmy. SJ doesn't repair TVs so we had to go with their recommendation and get a T-con board...

Had a 55" TV and the power supply was having issues. Called Vizio to have a repair scheduled since it was still under full warranty. Now it has been three weeks and still no repair. Called back several times and waited on countless phone calls and never had any response. All I have received from the support team is frustration and a wild goose chase. Not going to be dealing with these people again any time soon.

I purchases a Vizio HD Smart TV new 2 years ago. Within 3 months of purchase, issues with it shutting off and back on by itself. Apps not working. Constantly dealt with apps not working then working. After a total pain for the entire time I've owned it, the apps now do not work at ALL. Called Vizio tech support -- went through many various attempts but TV still shows wireless is connected but no downloads and no Apps working. Then Vizio tech says I am no longer under warranty so need to have their repair guy come out and put in new internet card for over $200!!! All other devices in my home connect fine. I am furious that this TV is garbage for what I paid and how new it is. I have owned many quality TV's prior to buying this "smart" one. All worked without any issue for over 25 years!!! There should be a class action suit against Vizio. A TRUE rip off!!

Bought a 32 inch tv and within 11 months the screen displayed horizontal lines and became unusable. I took pictures and opened a ticket. They told me that I had broken it due to improper mounting/damage. The TV has been sitting on a shelf on its legs for the entire time. They refused to honor the warranty. I'm totally disgusted with them.

So I purchased this TV in May of 2013. A few months ago, I start to notice this dark spot in the top middle of the TV. Little by little the dark spot got larger (about the size of a grapefruit now). I always buy an extended warranty with large ticket items and glad I did. I first contacted the warranty company and after sending them pictures of the issue, they stated it was a manufacturer's defect and Vizio would replace the TV since this issue is not repairable according to them. So I go through the warranty process with Vizio... and surprise surprise, Vizio stated it was not a manufacturer defect and there was nothing Vizio can do.

TV does not allow access to internet. Many calls to Vizio. Vizio did not wish to replace with new set, but refurbished, despite owning less than 30 days. Also had great difficulty understanding that this is vacation home with limited times to be available at address. Not easy to deal with when things go wrong.

This is my third Vizio product and until recently I was pleased. I purchased a 50in Smart TV February 2015 and July 2015 it stopped working. I tried the hard start and nothing. I called customer services and filed a work order for someone to come out to repair the unit. After almost three weeks, they have yet to get the parts to repair my TV. According to Technical Support the parts are on back order. I am truly disappointed this time with Vizio. At this time I will not recommend the purchase of a Vizio smart TV to my friends.

Paid $1498 at Wal-Mart Feb. 16, 2014. TV screen went black and completely failed July 13, 2015. Repair firm in Fort Worth unable to fix it. This is terrible price to pay for such a short time of TV use. I have asked for a refund, but was told it is out of warranty. In other words, "tough luck". I am 82, crippled and trying to survive on Social Security. Where can I go to get help?

I received a 70" TV from my son for Christmas in 2013. I live in a different city so I didn't get it hooked up until February 2014. TV worked OK... had some glitches but I've never owned a smart TV before so I just chalked it up to that. Well, on July 13, 2015 the picture went dark... I still had the sound but the picture was dark. My son had purchased an extended warranty plan through Square Trade so I filed a claim online and was told I would be called back in an hour. I was waiting for the call and noticed there were some complaints about my problem so I called Vizio. I was told that they could replace my TV with a factory serviced one and my extra warranty would kick in after the TV was delivered. Of course they only give a 90 day warranty on factory serviced TV's.

I bought a 65" Vizio HD smart TV from Best Buy less than two years ago. It now has a blue line that runs vertically down the middle of the TV. According to Vizio, it's a defect but since it's over a year old, there is nothing they can do. It will cost more to fix than replace! I do not recommend this product!

We bought the 60 inch 4k TV in November of 2014. July 9th it starts going off and on by itself, but never stays on. I call Vizio on July 10th, they diagnose it on the phone and tell me they are sending someone to fix it. Mind you, they have already ordered the part because they know what is wrong with it! Call in on the 20th and the part had a problem with delivery. Called back on the 23rd, now the technician had an emergency! They do not know when someone will be out! I will never buy a Vizio product again!

E320-A1 - Purchased this flat screen tv, hooked up everything per the instructions, working great. Then four months later went to turn on the tv with remote, would not come on. Went to turn on with the power button on the side of the TV, would not come on. Checked all the power cords, everything good but TV would not come on. Called the dealer where I purchased it (COSTCO OF DURHAM), was told has to send to manufacturer. Called manufacturer, was told had to pay to ship to them a new TV that should work longer than 4 months. Serial number on tv is LTTDNLEP1504289.

In Nov. of 2014, I purchased A Vizio (E3901BO) TV. It was our first flat screen TV. We like many others bought our TV at a Brick and Mortar store. We had been pleased until the july 4th weekend 2015. When as we were watching our picture went blank. Tried to do hard start etc. nothing worked. Knowing I was past the ninety days for electronic returns the brick and mortar return was out. However our TV was less than a year old. We called our friends at VIZIO. Customer service had us go through a check and they determined we had a bad circuit board. We were given a service number and told we could expect to be scheduled for a local repair person within two weeks. Within that time a service person called and visited. He informed us the television was unrepairable and VIZIO would have to send us a (not new one) but a over stocked one???

Purchased a Vizio TV for my grandchildren. Lasted less than 2yrs, screen went black with no sound... Seems like from all the reviews Vizio only last for maybe 3yrs top!! In my 60 years on this earth this is the worst TV I have ever purchased. Less than 2yrs come on... What a piece of crap. :-( :-( Buyers beware!!!! :-( :-(

I purchased this TV because my son suggested it. Boy, did I make a mistake. Seems like everything I buy here lately breaks down after the warranty expires. Don't anybody make things to last anymore? The sound keeps going and coming. And yes, I've followed the instructions in the book. Very disappointed.

I bought the Vizio E500 B1 not even 3 months ago from Sam's Club. We were watching t.v and all of a sudden there was a loud buzzing noise then boom. Long story short called Vizio USA. Parts are on order for replacement. It's been over 2 weeks and parts aren't here and HD Repair has no tracking number on parts.

I bought a 50" Vizio Smart TV. I have on average 8 to 12 Mbps internet speed but this TV would not stream a movie and when I would test the connection, the TV speed was less than 1 Mbps. Called Vizio and tech had me run some test and decided I had a problem. So they sent a repairman and he replaced all the circuit boards EXCEPT the WiFi board, go figure. So I called back and I get another who runs me through some the same tests as before, plus a couple of others and he decided I should get a replacement TV. So I get a refurbished TV with the old TV warranty. Well this TV drops channels and loses high def and has to be reset all the time. I have friends who have Vizios and like them, but I will not be buying another one.

Purchased a 50 in. Vizio smart tv at the beginning of Feb 2015. June 26, 2015, I went to turn the tv on and the indicator light flashed but the unit never turned on. I called customer service and was advised that they would send someone out to fix it within 6 business days. I waited 2 weeks for someone to come out. Now less than a week later, the tv is having the same issue. I will never purchase another Vizio product.

M322i - B1 Model Purchased 4/2015. The internet feature worked marginally at time of purchase. Haven't used it since then but now will not work at all. Shows a network connection, various download speeds when tested but will not load Netflix, Hulu, Amazon. Spent hours on the phone with Vizio tech support & the tech determined it should be returned for credit. Asked if I purchased at Sam's Club, said most people have. Tech said I probably wouldn't need a receipt, due to providing the serial #. I take it it's fairly easy to do this. When I'm transferred to customer service, I'm told an email will be sent to verify that boxes will be sent to mail the TV to Vizio, the manufacturer, for credit. Never get the email. Call back. Wrong email address. Give correction, receive email.

My sound constantly in and out. Call customer support, pleasantly talked me through to get sound back. Don't watch TV much due to warm weather. Turn TV on today sound in and out again. Call customer service, close today "Saturday". I never had this issue, all my TVs are Vizio. I didn't get a warranty. Hope I don't get stuck with a lemon. Had TV 7 mos. I would like to replace this TV.

I purchased a Vizio e480b model from Walmart. My complaint is I can't hook DVD player or gaming devices to it as it says no signal. I am crazy frustrated trying for hrs to work, powering off TV like they said and plugging back in etc. Can anyone help with this problem????!

I have had no problems or issues with my VIZIO M492i B2 49 Inch 1080p 240 Hz TV. My friends who have seen many different similar size and types of Smart TVs tell me that the picture on my set is superior to what they have seen elsewhere. I am very happy with my purchase through the internet. Delivery right at my door. I believe the high renewal ratio of 240Hz makes all the difference.

Bought a 'Smart' Vizio TV 32 inches about 2 years ago and one day the remote stopped working (or so I thought). No big deal, happens. Went on Amazon and bought another brand new remote. Ha, no the remote worked fine, it was the TV that was messed up. Called Customer Service and they told me to either fix it at a local repair store or just suck it. To fix the sensor would cost more than the TV that I got for a "deal". Now I have the TV turned on 24 hours a day and dream of the day it will just completely stop working and I can chuck it onto someone's head and then my wife will let me buy a new one.

Model VIZIO E601i-A3 60-inch: This TV was nice enough for the price, however it did not last long. 14 months after purchase (conveniently outside of the warranty period) horizontal lines began to appear on the bottom portion of the screen. Doesn't look like much in the pictures, but believe me, your eyes cannot stop focusing on these lines. Multiple conversations with Harley at Vizio customer service amounted to him telling me that this was an LCD panel failure which would be more expensive to fix than buying a new set. My options were to "live with it" (his words) or he could give me a discount on a new unit. I'm sorry, but I would have to be really dense to purchase a new set from a company that does not stand behind their products. This will be my last Vizio purchase and I cannot recommend this company to anyone. I should have bought a named brand from a reputable company.

Purchased our Vizio TV at Walmart and had for about 13 months. We were watching tv one day and the screen just went to navy, but you could still hear the audio. We called Vizio customer no-support, and they told us they could send someone for almost $400.00 dollars to see what was wrong. So they wanted about 1/2 of what we paid for the thing a year ago to come look at it, see if they could find out what was wrong. We went online and found a couple of sites that suggested some boards that could be replaced and that may fix our problem. Two weeks later and several boards later, still no tv. After looking around, seems to be a common problem with the Vizio brand. DO NOT BUY, they may be cheaper, but remember you get what you pay for. Makes me so angry to pay over $800.00 for a tv that lasted a little bit more than a year.

Master channel directory dumped all my saved channels while changing between OTA broadcasts. Contacted Vizio and they advised 'hard reset' and 'power-down' procedures. This sort of worked. Only a few OTA channels were found, and they too stopped working. Performed the reset and power down procedures ten times and got...nothing. I bought the set [from Best Buy] in January 2014 and it is now July 2015. So, it only worked for 18 months [with about 20 hours of operation per week]!! I'm asking Vizio to replace or repair w/o any expenses unto me. Waiting for reply, but not holding my breath since they will play the 'out of warranty' name game. Two stars; not for the service (which has yet to redeem itself to me), but a modern TV should not break-down after 18 months of use.

On June 12, 2014 I order 60 inch E-Series TV from Vizio. My first TV I was so excited, I buy mount and clear space in living room. When TV arrive I help delivery man come upstairs - TV was SO BIG! HE ask me if I watch World Cup on TV and I say YES!!! Then when Open TV everything looks good on outside. I set up TV and plug in to start watch movie and TV screen is broken!!! COMPLETELY BROKEN LIKE GLASS. I call Vizio and they allow me to return but WILL NOT PICK UP. TV IS SO BIG, HOW AM I TO RETURN??? I drag tv to shipping store and return, so heavy and difficult I almost hurt back very bad.

I purchase a Vizio E601i about 2 years ago and I have been having issue with the TV keeps randomly powering off. I called Vizio support on numerous occasions and I can't get this issue resolved and no one seem to know what is the issue. There are numerous complaints on google about this issue and Vizio stated they never heard of this issue. BUYER BEWARE. DO NOT PURCHASE THIS BRAND.

Well I got a smart tv last year. VIZIO - the worst mistake I could make. The tv went black. I could hear the sound but the screen stay black. Very disappointed with vizio. Never again. 0 stars.

Purchased a 60" inch Vizio alleged "smart TV" from Walmart less than two years ago... The power light is on, but the TV DOES NOT POWER ON! Contacted customer support and the representative was rude and yelling at me! I will never purchase another item that begins with the letter V! I've never experienced such incompetence - whatever happened to the customer's always right. This was a thousand dollars flushed down the toilet! Their products are complete and total garbage and if you are one of the lucky ones to have a trouble free set after eighteen months... don't be fooled. Your nightmare's just around the corner!

I paid 700 for a 55-inch Vizio and one year and three months later, the picture went completely out. I called tech support and they gave me a number to call but they didn't service my area, so had to take it to a service company myself. He checked the back light and it was fine so he ordered a new main board and put it in but that didn't fix it. So he said the only other thing it could be is the display screen and that would cost as much as a new TV. I called the company back and complained that the TV only lasted one year and three months and all they said was sorry, it's out of warranty. I will never buy a Vizio again!!!

I will never buy a Vizio product ever again. My Vizio E500i-A1 "smart tv" suddenly stopped working. The remotes doesn't work, the power button on the side of the tv doesn't work. I can't call up any of the menus, can't use the streaming apps, nothing. A friend looked at it and he thinks something must have blown on the motherboard. Vizio customer service had me doing contortions to get them the serial number to "confirm my purchase information" (the serial number is in tiny numbers on the back of the tv) after I had already told them I bought the tv two years ago and didn't have an extended warranty.

Hi, I came home and turned on my tv and the screen would stay black. The led is white. That means that the TV was on but the screen would stay black. Can someone please tell me what I should do.

We purchased a 50 inch Vizio Ultra HD TV in early March. One night toward early April I finally sat down after getting my house cleaned and my son to sleep for some relaxing and TV time. I turned it on only to find sound but no picture. I called Vizio and they were less than helpful since I had somehow misplaced my receipt. I still don't understand why they couldn't look up a proof of purchase from the serial number like most companies do.

I don't recommend this product to anyone. Imagine you just bought a TV and switching from the old style, big, black TV and the picture quality is worst and I kid you not. Then you call their technical support for some sort of guidance and tell you it's the cable people's fault cause their signal is not strong enough. All sorts of crap but a defect in their product. It's worse when you have company and everyone is asking you why your TV look like that. Vizio products are garbage and their customer service is even worse. I do not recommend them. Stay clear unless you like frustration. No joke!!!