Vizio Reviews

I have bought a Vizio 42 inch smart TV in Nov 2013. In April 2014, not even 6 mo later, I am watching TV, I left the room for a few minutes only to come back in and find my TV screen had a small spider crack in the right low corner on the internal screen. Not a mark on the external screen. Not a person or animal in the room. It just cracked. Of course warranty would not cover broken screen. They claimed it was due to impact. After much research on internet, I have found thousands of reports of spontaneous internal screen cracks on LCD screen. I was told I was lying, that something had to have hit my screen. Nothing I hate more than being told I'm lying. They would not send out a tech or work with me on a discounted set. Very disappointed in my 42 inch $500.00 paperweight.

Like thousands before me, I was lucky enough to experience frustrating LCD display issues. The extra wonderful news? The issue occurred just one month out of warranty - and costs more than the TV costs to fix. So if you're looking for a $1000 disposable television that only needs to last a year, this is a great product. Otherwise, keep looking. Vizio's super special American-based customer service team is a joke.

Vizio pic has to warm up before showing clear. Nothing happened. Had it for 3 yrs.

I purchased my VIZIO in February 2012. It was working all morning, then went bad about 10:00 - nothing. The representative I spoke with appeared unconcerned about the fact that their product was defective. Told me, "Sorry, there's nothing we can do." They weren't even concerned that I said that I would never purchase another of their products and tell anyone who would listen the same thing. What happened to customer satisfaction? You should feel pretty confident that a brand new television will last longer than two years.

I bought 55 inch Vizio tv from Best Buy six months ago. Suddenly a band of 25 red, blue and purple lines started showing on the screen. When I contacted Vizio they asked me to send pictures. I send them. They said there is crack on the screen and warranty is null and void. The sheer stupidity of their team by looking at pictures and making decision is grossly incompetent. There is not even a fingerprint mark on the screen. They without sending any person to physically inspect the screen refused warranty is highly unacceptable. The funny thing is you see even pictures are so crystal clear and show no signs of crack. This is height of horrendous business practice.

I just got my 65-inch Vizio 4 months ago (Dec. 2013) at Walmart and about a month ago the volume started going in and out. This last weekend I turned it on, only to have the settings all messed up. The cable menu was half off the screen and the entire picture had minimized and had black all around it. This all happened with no one touching the TV nor the remote! Still struggling with the volume issue and as far as the picture, we had to go to the "max" setting which makes the picture slightly blurry at times. One thing for sure, I will NEVER buy another Vizio. I should have stuck with my Samsung. Lesson Learned!!

Vizio updated my TV via the internet on March 21, 2014. The TV turned off and never would restart. 6 calls to Costco and Vizio and I still do not have a working TV 30 days later. Do not trust Costco or Vizio. Neither Costco nor Vizio values 29 years and several $100K of business. Good bye, Costco.

I bought a Vizio 50" "Smart TV" in mid-January. Come mid-March, the television stopped working. The screen would go black; however, I could hear the sound. If I wanted a radio, I would have just bought one. When I first called Vizio, they were convinced this was a user error and had me call my Cable/Internet company. The cable and internet company came out after 6 days of waiting and said it was not the cable box or HDMI cord. I then called Vizio back and they told me to unplug all cords and plug them back in, followed by leaving the TV unplugged for an entire night in hopes it would successfully re-boot. I took these steps and surprise, surprise, no luck. I called Vizio and it took them 10 days to get a technician out to service the TV. The service technician was the only bright spot in this situation. He hit me with straight honesty, telling me that "I work on roughly 50 TVs per week and about 40 are Vizio." They now are not only making me wait 12 days for a "refurbished" television, but will not send me a new one. Good customer service! What a fantastic product! If I wanted a used television, I would not have paid $850 for it. WILL NEVER EVER BUY FROM VIZIO AGAIN. JOKE.

This is the worst tv I spent $ on. I turn a channel and it automatically turns off. Then when I'm in the middle of watching something it turns off and comes back on. Sometime the screen starts stuttering and the speakers start blaring and it goes off and comes on also. Think maybe this company got started outside on the streets making tv's in the back of a car.

I bought this Vizio TV one year and a few days ago and the first problem I noticed was sometimes when I turned it, only half the screen would be bright. After a few times of unplugging the TV and anything else plugged into the TV and then turning it all back on, it would work again for week or so then start all over again. Today I turn it on this afternoon after watching it most of the morning and the screen is completely black. Bought this TV because of several positive reviews from friends, family, and the internet about Vizio but I can assure you I will never buy their products again.

I called the lifetime "tech" support, and I put tech in quotes because it's a complete JOKE! A paper clip is more useful! The people you talk to know absolutely NOTHING! I had a simple request: help me hook up my new dvd player to my new smart tv. I followed her instructions only to have a very loud buzzing noise and the picture was black & white. Once I.... not her, figured out how to get the picture in color, she couldn't help me with the loud buzzing. She kept putting me on hold while she consulted with her supervisors, only to tell me "Yeah, that shouldn't be doing that. Is everything plugged in properly?" Her favorite thing she said over and over was, "Hmmm, I really don't know why that's happening!" followed by a long pause.

I purchased a Vizio 37" TV about 2 years ago. It had been working reasonably well, with an occasional need to re-boot when the sound wouldn't work - this always worked out OK. Yesterday, after watching something on Netflix, the TV simply powered down. No amber light in front as per usual, nothing happens when I press the on button. I tried a different power cord, thinking that might be a simple solution, but nothing. It was suggested by a salesperson that I contact Vizio customer service, as he heard they were pretty responsive. After reading a dozen or so reviews on this site, I believe I will skip this step and cut my losses. Samsung here I come!

After about a month, my Vizio 60-inch started having display problems where the screen would go blank but sound still on. A simple turning off and on would rectify the problem but it started getting worse around the 4-6 month time frame of use. I called Vizio tech support and was directed to do the on and off with the plug out to drain capacitors and to do factory reset. This only gave me 2-4 week reprieve of the problem. I continued to hound them indicating that this was manufacturing problem (as described by a recall I had read about with this model of TV) and that the TV should be repaired based on the serial number. They requested I show proof of purchase which unfortunately I was unable to do because the receipt was lost several months earlier.

In my opinion, Vizio TV's are not built to last. My TV is less than 5 yr old and will no longer display a picture. The screen is just a blank black screen. I called Vizio and the tech had me power off the TV and hold the power button in to reset the TV, but that did not work. The tech then told me they could send someone to my home to repair it for 175.00. I had thought about repairing it, but after reading reviews and seeing all the issues this brand has, I have decided to save my money and purchase a more reliable TV.

Purchased a Vizio 46" LED HDTV from Sam’s Club in December of 2012. Screen went completely black, no sound in March of 2014. Internet search revealed that this is a COMMON PROBLEM with this brand of TV. The internet suggested that the power be disconnected for 5 minutes and the power button then pushed and held for 30 seconds to drain the capacitors. This worked and the TV operated for about 2 weeks. Same thing reoccurred and this time the suggested repair did not work. Contacted Vizio and because the TV was "out of warranty" they referred me to a repair company. I can purchase a new Samsung 32" HD TV for the $239.00 repair cost. Smaller unit but with a new TV warranty. Will not recommend or purchase any Vizio products again.

Two days ago started having trouble with darkness at bottom of screen, particularly bottom right. Overall pic a bit dim. Chat with VIZIO. Had me shut off, unplug, etc, doing reset. No Good. The go to menu & do this etc, etc, etc. NO GOOD. Now they want me to send them pics online of TV. They know model & serial number!! And ask pics show lighted logo or power on light. Both do not show with this model. Either tech doesn't know anything about this model or is stalling me in hopes I go away. I lean to latter, but obviously they don't know me. This will not go away..... easily. What a disappointment with a TV purchased on 9/4/13. This is 3/29/14. If it was out of warranty with VIZIO, I bet BJs would replace under an extended warranty with them.... My bad for ever going away from SONY that we've enjoyed for years....

47" Vizio Smart TV - Bought it. Year and a month later turns off on its own and will not come back on. Call "customer service" and got the same answer everybody else got after putting me on hold to "check with management". "So sorry, out of warranty but we'll be happy to pass the buck to a useless technician to waste more of your time" (translation). Hung up on her. I will never promote another Vizio product ever again and I will not be quiet about my experience.

About 4 years ago I purchased a vizio flat screen tv (28 inch i believe). Within those 4 years it has always been on, except when I'm sleeping (although I leave it on in my sleep sometimes to listen to music). I have my computer hooked up to it as well as cable. It has never let me down, however, about 2 months ago I got this strange red line across my screen. I have no idea what it is, but it always goes away after a while. It happens rarely. Hopefully it isn't anything major. But I have a good feeling this TV will take care of me for a few more years. Overall, it is a great TV.

Like many others that I am reading, we had our 55" LED, smart TV for a year and a half, then bam the TV screen goes black. Can hear sound for a few seconds, change the channel thinking maybe it's just the channel. Nope no more screen completely black, no sound, no nothing. Day # 1, call #1, contact customer service, "You are out of luck, your warranty is up, we cannot help you, but we can have someone come out for $275.00 to look at your TV." Um no thank you, that's a third of the price of the TV. Day 2, call # 2, I've researched this online now and have found that there are 1,000s of complaints just like mine, you are a huge company how do you not stand behind your product? Same song and dance, "You are out of warranty, but we'll send someone out for $99.00." Really, you want me to pay $99.00 for someone to come out, and not even know what the cost of the repair on top of that might be. There is obviously a serious problem, when you read the same story over 100 times online. So many complaints, yet they are still selling TVs. Seriously, no resolution, no standing behind their products, and absolutely by all measures, ripping off every customer. Pretty dis-heartening. Class Action suit, after what I've read, it may be time!

We bought the plasma TV over a year ago but never hooked it up until about two weeks ago. The TV has been in a safe place. No harm has come to it at all. We got it before Christmas and then bought a TV mount for it. The mount didn't have all the right parts and a bunch of loose screws. It was a discouraging mess. Recently we found a TV mount attached to a 3 tier table and decided to hook the TV up as the other TV (not a plasma) finally went out. Anyway we had the TV hooked up for about two days playing fine. On that 3rd morning, the screen started flickering and by that afternoon the screen was completely out.

Bought Vizio 70" Smart TV 7 months ago from Wal Mart. March 12 watching TV and picture went away to black screen. Called Vizio, we chatted and went through diagnostics. Determined TV needed technician, was told to expect a call. Received a call on Friday telling us to expect a call from technician. Today March 19, I received a call from the technician after I called him two more times today. It just seems they could care less. I did not buy a 70" TV for it not to work and then the techs cannot come out in less than a week. First of all it should not have been Kaput after 7 months. First time I have bought anything except Sony, and looks as if I am going to pay the price.

I purchased a Vizio TV from Costco. Approximately 3 months after the warranty expired, the television went blank and the power light on the front went into a sequenced blinking mode identifying a specific problem. I called the company to follow up on what could be done and I was met with the same customer experience that so many people have described; "Out of warranty, tough luck." It doesn't matter that it is just out of warranty, or that it is an identified problem that they had with their TVs, just tough luck. They offered a discounted price on a TV but after some research, it was not a special deal at all, they are always available as refurbished models on various websites. I think their business model is to sell the TV, have it burn out, re-acquire the TV and sell it again. I chose to exercise my rights as a consumer, I will never purchase a Vizio, and I will recommend to everyone I know to stay away from that company. I purchase Samsung TVs right now - no problems.

Same problem as other owners of this tv model. Piece of crap. Dead after 15 months. Won't turn on. Licensed to steal corporation. They (Vizio) know of the problem and refuse to do anything about it. They should be sued. So tired of seeing company's like this operating in America. Would not recommend buying anything from Vizio. Stay away from their products......

After several weeks of trying to troubleshoot the TV on my own, I contacted Vizio, first by online chat then was asked to call their customer support. First, I must say that Netflix works perfect on my iPad and smart phone on this Wifi. I was asked to unplug the TV, modem and router, press and hold the on/off button on the TV for 30 seconds, then plug the TV back in. Plug the modem in, wait until all the lights come on, the plug in my router. Did this numerous times. Once everything was back up and running, I was then prompted to reset the TV to default and start over. Did that. Still the same. Netflix just streams...

Contacted Vizio about a problem with my smart TV that I bought just 3 months ago. Lines down the center of the screen, picture rolling like one of those sets from the 50's/60's. Sent them pictures as requested. They determined the TV was damaged and not under warranty. Told them I lived alone, no possibility of damage. They replied sorry, nothing they can do. Repair options would cost more than TV. This from an "American" company. Guess I'll go back to buying Japanese.

Vizio E601i-A3 - My TV just passed its 1 year warranty developed a vertical green line. This TV is also part of the affected serial number range for faulty panels that Vizio supposedly extended the warranty on, not true BTW. Anyway, called customer service and they declined to help me in any way even through this model and serial number range has known problems. Stay away from Vizio!!!! I'm considering a lawsuit against them since they refuse to fix a known problem.

I have had 2 of these now and the lifespan of these are nowhere close to the time I Was sold on. In both cases, the TV died just after the warranty has expired. I purchased the extended warranty for no reason whatsoever. I am very very upset.....

I bought a smart TV by Vizio, registered it online. Within 9 months the TV screen went blank. When I turned it on the logo appeared around 10 seconds and then the screen went blank. I notified the company (online chat and phone call). Unprofessional staff member gave me some instructions on how to get it to work to no avail. Then I was told I had to produce a receipt, even though I gave them all of the info regarding the TV and had previously registered it online with their company and they instructed me how to set it up.

3 weeks ago all I am getting is blank screen. I called Vizio and they put Blame on Cable. My TV is still under warranty but they want to drag it out which is business schemes and low down dirty.

Purchased a Vizio 60" E-Series Model #E601i-A3 from BJ's online. Thought, great they have free shipping. As my husband and I are seniors, we would never have been able to just go to a store and pick one up. It gets delivered, pay to have someone install it onto a wall mount. Plug it in, NOTHING. Just a back light, absolutely nothing else. Call Vizio, get the usually 5-10 working days to get someone to come and fix it. Okay, waited 5 days, service tech comes. Installed three different parts. NOTHING again. Because I did not want to wait for another 2-3 days for them to get back to me, I contact Vizio again. How fortunate I am, to get the same supervisor two weeks in a row. "Sam" "the supervisor" could not care less that I was going to return it (remember I'm a senior, not an easy task).

Bought Vizio 60" smart TV from Walmart.com. Over the year there were small issues, nothing major. However today, the picture goes black and a siren starts to sound. Turned it off, rebooted, still doing it. After reading these reviews, I can only assume that since there is no extended warranty, Vizio will not accommodate this problem. I haven't seen anyone else mention the siren sound and there is nothing in the manual to address that. Paid $900.00 plus for this and lasted a year & 1 week. What a waste. All other TVs we had lasted years. Will never buy another one.

I purchased this TV after a lot of research and recommendations. 10 months after purchasing, I would turn it on and it wouldn't even stay on for 2 minutes before going out. Called Vizio, after the run around, and them trying to sell me more warranties, they finally sent out a repair person and the problem was fixed. Now, 5 months later it is doing the exact same issue. The part is not covered, nor is the repair. So this is coming out of my pocket again. I will never purchase a Vizio product again.

I originally purchased a Vizio 3D 47-inch set the end of June 2012 in Hudson, FL at Walmart. Two months later we moved to Bushnell, FL with BrightHouse as our provider. Upon moving in we also purchased another 47-inch Vizio that was not 3D for our bedroom. We immediately experienced problems with the set with the picture going out, but the sound staying on. We contacted Vizio and they said to shut set off, unplug the TV and hold the on-off button for 10 to 15 seconds, and the set would recycle. We did this numerous times which didn't help. They then blamed it on BrightHouse, who came and installed a new Hi-Def box. Still problems.

I purchased my Vizio 55 " LED less than a year ago. A few weeks ago it just stopped working - it would not turn on. We had the tv mounted professionally when we got it and have pampered it since. Until today the tv was in pristine condition. So we contacted Vizio to get the tv serviced. They refer us to a shotty company called HD Repairs to come up and repair the tv. Before they came out we were told to take the tv off the wall or be charged over a hundred dollars for the tech to do it. 3 men carefully removed the tv and wrapped it into a blanket.

I have had the worst experience with this TV and remote. All whom have had problems should contact attorney's office and file a consumer fraud report against this company. They are selling defected products to the consumers. I will never buy a Vizio product again. I hope their doors close forever.

Vizio VF552XVT 55 inch birefringence issues. I purchased this unit from Sams Club in April 2010. Initially unit worked well for about 1 yr, then the remote failed. Vizio would not warranty this. Of course I could have purchased the extended warranty, but with the cost of the tv at $1900, you might think the tv would last longer. Then the issue of vertical streaks started to be viewable during white or light colored background. Again contacted Vizio but was told that this has been an issue with "some" units and this is not under warranty. This is a known quality issue and should be covered by Vizio. I was a proponent of Vizio equipment based on dollar per feature but the old adage "You get what you pay for" isn't entirely true. $1900 dollars should get much more than 1 year of service from the manufacturer! I highly recommend that Vizio be avoided at all cost, but if you purchase, BUY AS MUCH EXTENDED WARRANTY AS POSSIBLE!!! The Vizio rep during my last call said "Newer TV's are designed to last 4-5 years."....WOW, makes CRT's look good again.....

We bought the TV at Costco and it started turning itself off after the first hour we had it on. I used the Vizio chat to troubleshoot 3 times and then it went an email. I followed all troubleshooting suggestions all to no avail. I finally spoke to a live person who told me to unplug it from the surge protector and plug it directly in an outlet. They refused to stay on the phone and when it turned off again I had to call back. This time they said they would replace the unit but it would take 2 to 3 weeks to get it. I will take it back to Costco because I know they will take it back with no questions asked. We will pay an extra $300 to get another TV but it will be worth it. No more Vizios for this household.

34 inch Vizio, bought for the spare bedroom when my wife was undergoing serious medical treatments. Not long after purchase noticed "buzzing" when the TV is OFF. When on, at zero volume, it is silent; but when off, it buzzes. Great. Not long after that, the picture started occasionally "freezing" second after start up (volume would continue). After about 30 or so seconds, the power would go off, you get a flashing logo, then it turns on again and works basically fine. I had no time to deal with this during my wife's illness illness, now it is out of warranty. Fast forward a year, the TV now regularly goes through the Freeze - Flash - Reboot process, probably 2-3 minute evolution EACH AND EVERY TIME the TV is turned on. I will never ever ever ever buy a Vizio product again. A Dynex would be an upgrade.

Vizio tv got locked, now it will just power on then just power off.

The remote works fine side to side, is spotty on the up and very very spotty on the down and entry keys. Can press 50 times or more with no response.

We purchased the TV and just exactly a year later the screen became fuzzy and the picture went out. The sound was fine and sometimes when you rebooted, you could see the arrow (fuzzy) but just for a few seconds and then black. The first thing we did is call the local Wal-Mart store to ask if there had been a recall and if we could return it even though it was passed it's return date. The store Manager replied that there was no recall to her knowledge and that we couldn't return due to the expiration of purchase date. She then said to call the manufacture and see if they could help us.

My Vizio i601 has worked flawless for over a year. Suddenly the Vizio standard remote button to Netflix freezes the TC... Manual buttons on side of TV don't work either. I must unplug the TV to get the remote OR the TV to work. I have read (here) another account of this problem, but I have a twist. I have a dual internet cable connection... one to TV and one to my Blu-ray that is also connected to this TV... no wireless connection at all. While the Vizio direct to Netflix path locks the TV as indicated, I can path through the Blu-ray cable connection to Netflix with NO PROBLEM... I have mostly used the Vizio remote control path to Netflix up to this point, but I knew I could take an alternate path... which I suddenly must use. The problem is obviously in the Vizio TV path, not the cable company nor my internal network... Everything else still works and nothing has changed in over a year. What causes the remote/TV to freeze upon accessing Netflix? I don't know, but it is a Vizio problem... not Netflix. I have a computer background and networking is not an issue here. Why all of the sudden has my Vizio changed? Any advice would be appreciated.

Where to start? We bought a 50" Vizio something. 650 bucks. After 3 months, the color started to "go away". It would fade to a white shade over everything. After a few minutes it would go away and the picture would be fine as long as we didn't turn the TV off. We contacted VIZIO. They told us to make sure it isn't our cable or X-box. Or our PlayStation. Cause I'm sure all 3 of them would make my TV do the same thing. They requested pictures. The email the lady gave me was A) bogus or B) they didn't care. Months later when I got laid off from work, I figured I should call them and get my warranty taken care of.

Started having an issue with the TV not turning on after only 6 months. The troubleshooting videos on the website gave instructions on how to deal with the issue (as if it was normal). I followed the steps they suggested, which prolonged the life of the TV just long enough not to be covered under warranty anymore. Had several long conversations with customer service which resulted in a "Sorry, bad luck" response. No more Vizios in my house. It's one thing to have a lemon somewhere in the batch, but that response from a Company claiming to have award winning customer service is a joke. Buy an LG or Samsung - they won't break.

I purchased a 50" Vizio TV and put it together according to the instructions. After one week we were watching TV and all of a sudden the TV start tipping over for on reason. My boyfriend tried to catch the TV before it hit the floor and the TV hit him in the head. This left a small dent in the top of the TV. I called Vizio and explained what had happened and they asked me to send in some pictures so I did. I also sent in pictures comparing my 50" TV platform to my sister's 50" TV platform and there was a huge difference. The platform that came with my TV was the size of the platform on a 32" Sony TV. I sent 20 pictures to Vizio showing everything from the box the TV came in to the problems with the TV platform. Vizio gave me the run around for 2 weeks, so I ask to speak to a manager and he was very rude and said it was a manufacturing problem and they do not cover manufacturing problems. I have a useless brand new TV still sitting in the garage. I plan to file a complaint with the State's Attorney General Office also. I will never buy another Vizio product ever. Their customer service sucks!

We have had a 47" Vizio that is about 5 years old. So we decided to purchase a bigger one. This 70" works okay but it jumps or what they call pixels. I call a repairman to come check the antenna and cables and he found nothing wrong. So I call Vizio and as usual they say nothing wrong with the TV. I only wish we had read these reviews be for buying. We are going to contact the atty. general's office this week. I wouldn't have even give them one star but it wouldn't post until I did.

I purchased a Vizio internet ready tv in Dec. 2012 for $700. Three months later I started losing the picture, screen with dark around the edges. Vizio said it was the backlight unit and could not be repaired. I returned the unit in June and was sent a "refurbished" model. Two months later the same issue, again with the backlight. Vizio offered to sell me a 55" for $599.00. I asked why would I want to spend $1300 for a 55"? They are a terrible company with terrible products. I am going out of my way to tell as many people I can via social media and elsewhere to NEVER buy any Vizio products.

I bought my Vizio Smart TV in July of 2013. For the first six months it worked perfectly. In January, I turned it on one day and there was a black triangle in the upper right hand corner. The next day when I turned it on, the triangle had now become a 2 1/4 inch black space going about three-fourths of the way down the right side of the screen. The tv sits in a corner where it is not touched by anyone or anything.

I bought a Vizio 60" model e601i-a3 television from Walmart in June of 2013. The unit is 8 months old and I've been very satisfied with the overall performance of the unit. Two weeks ago I turned the television on and a vertical red line appeared on one side of the screen. I contacted Vizio Support to have the unit repaired or replaced. I did get a response from them within the 48 hour window they advertise. I was told to do a hard reset of the unit which I had already done before calling them. I told them that I had already done that and it did not fix the problem. Two days later I got a notification that the ticket had been closed and I should contact Vizio Support - again.

Good price, good picture in the beginning. The remote sent us to the wrong channels and still does. Vizio said it was my antenna. Now the lighting is fading from behind. It looks like a sensor whereas the front lighting is good, but the rear lighting is bad. We will have to replace this 3 year old television. The warranty was for 90 days.

32" Vizio smart tv - No problems for the first 16 months. Yesterday, I turned on the TV and nothing. No picture, no sound. After 10 minutes it automatically shut off. I'm reading many similar comments from many unhappy customers.

Around 7 months ago, we bought a 50" Vizio smart TV and sound bar, spent around $1,000.00. It worked fine, then one morning got up and it would not come on so I got a hold of Vizio and they said that they do regular update and that the update fried my TV. It was their fault and they said they would send us a recertified TV. I said no, I want a new TV, I did not buy a recertified TV, we did nothing to this TV. They even said it was their fault. So after spending over 4 hours on the phone, I finally got a hold of a guy that sounded like he knew what he was talking about. He said they would send us the next model up, because the model we had they did not make any more. He said it would be 7 to 10 working days. I said fine, not this was Dec 19, so on Jan 2 I got a call and the lady said they were out of the TV and that we had to either take a lower model or a refund.

I bought my Vizio tv and Blu ray player from Target. I thought I was getting a great deal. The tv picture looked clear and colorful compared to the other models on display in the same price range. With the intentions of purchasing other Vizio components, a few months later I went back to get the soundbar by Vizio. After installation, I powered it on and it made this very loud noise like a horn over the sound from the show I tried to watch. I called Vizio and they couldn't figure out what was wrong, so I called my satellite provider because at the time I had cable. He was able to tell me that I might need a different cord for set up - an optical cord. So another trip to the store, set up that cord. Same horn sound. So I googled Vizio soundbar and to my surprise their soundbar isn't compatible to their OWN freaking tv!!!!

Last night my family was watching a movie on our Vizio TV and suddenly the TV made a loud popping noise and a bright flash and shut off. Light smoke came out the top and the odor was strong. We actually thought at first it may have been on fire. I unplugged the surge protector and shut all the other components off. I reconnected and all the other components were fine. I have owned this TV just a little over a year. It came from the local Walmart and was a smart TV and 3D and all the bells and whistles but was actually a frightening experience. These TVs are not safe and something should be done about this before they start becoming fire hazards. And no, dust was not an issue, we have a very clean home and plenty of air space around the TV to keep heat down. This is an internal problem and is dangerous.

As others have complained, Vizio has discontinued making and supporting firmware upgrades for Blu-ray players, which means our players cannot play newer Blu-ray discs. My player is less than 2 yrs old and working perfectly otherwise. They need to support their products longer than that. If there is a class action suit, I will join.

We had problems shortly after purchase. The tv would shut off on its own and come back on on its own a few minutes later. Phone calls resulted in resetting the remote and eventually a new remote. The tv continued to turn off and on, but also the channel changes to a random number when the volume is adjusted. More phone calls resulted in more button pushing and prolonging the problem. No service person was ever sent out. We were then told our warranty is expired! It was an existing problem however and should be continued to be covered. It seemed Vizio just drag things out hoping the warranty would expire and we would go away.

The TV turns off and on for no reason. Getting more and more frequent. After reading the reports of other users, it sounds like a common complaint. Too bad but I won't buy another.

Vizio products are absolutely the worst products that I have ever encountered. After 22 months, we have had to replace our tv due to many problem issues. Only 4 weeks after purchase, the sound went out. A replacement was never even offered. After NUMEROUS calls back & forth, a repair was offered. Six weeks later, the tv was finally repaired. I can not stress enough to you if you are considering a Vizio purchase, to choose another brand. I would hate another consumer to have such a negative experience.

We purchased a Vizio 52 inch HD and within 8 months, we noticed dark spots on the screen. Also, the TV would just turn itself off at times. In the time span of about 4 months, the entire left half of the screen went black with horizontal lines across it. I contacted Vizio customer service and told them about the problems. You guessed it... no longer under warranty. The TV was expensive and the most we have ever spent on an appliance. I will NEVER buy another Vizio product and would discourage anyone considering buying. If you want to spend $$$$ for about a year of use of a TV, then Vizio is your best bet!

I bought a Vizio television M470SV in November, 2011, tried turning it on today and the logo will light up, but there is no picture and no sound. I contacted Vizio and since I did not purchase the extended warranty they will not cover any repairs. You would think if they had any confidence in their products they would have a longer warranty.

The TV is less than a year old and has developed a dark spot in the left center of the screen. Another TV that I owned had this problem just before it quit forever. What are your recommendations?

I have had problems with my Vizio all in one PC since day one. Now that the warranty is up the entire screen has gone out. Now they want to charge me to fix it as much as it would cost to buy a whole new one!!! I am so angry, just over a year old and already garbage...

I purchased a 32" Vizio for my son's room in May 2012. In November 2013, it started having a buzzing, zapping sound with lines shooting across the screen and shut off. I unplugged it from the back of TV and unhooked cable. I waited a day and it turned back on but after 10 minutes, the same thing happened. TV is out of warranty by 5 months and so it's scrap now.

I ordered a Vizio. After warranty had expired it now has a blacked out screen. In my opinion they need a recall. I am very upset for I paid for a 42 inch and it cost me a fortune.

I purchased a Vizio VBR333 3D Blu-Ray Player a little over one year ago and now when I attempt to play a disc I receive a red error screen stating the "Blu-Ray Player requires a firmware update to view the disc". My Blu-Ray player is connected to the internet so I performed a manual download of the only update available from the Vizio website and still received the same error code. I called Vizio customer service and spoke with a Vizio representative who informed me that he has been answering many similar customer complaints for the past month and added that the Vizio player "will not be updated and will not continue to work with all discs." The representative further explained that "Vizio had a hard time keeping up with the firmware updates required by the Blu-Ray industry so as a solution they (Vizio) discontinued manufacturing their Blu-Ray players" and they "will not support" their past product line. This is an outrageous breach of trust by a company that many considered "reputable"! I don't understand how they can stay in business, regardless of the type of product being manufactured, after demonstrating a willingness to turn their backs to an entire customer base.

I wonder why is Vizio selling their product and not giving a care one way or the other. We also bought a brand new Vizio and the screen was cracked. We took it back to Walmart but because of the cracked screen, we were told we had to call the company. They offered us another Vizio at a discount price. It makes all the ones in the store are discount. Something has to be done.

I bought Vizio E601i-A3 60 inch TV last March. The TV would intermittently shut down. I play music through it and cable box would stay on and TV would shut down. Also, Netflix while watching movie, would stop, restart and Freeze. Also when turning on or off, my high tech sound system at low volume, would Bang a noise, enough to scare you. Let's begin the nightmare. I call to make note of problems. They have me soft reset the TV. Ok try that. End of call. Call 2 months later after another few freezes and 1 shutdown. Now they tell me, reset whole TV, End. A month later, I call as same problems exist. They tell me to change some settings, Reset again. They tell me my HP printer (good one) is trying to talk to the TV and it screws it up.. so I have to unplug my HP printer. Happens again. This time, they tell me that a computer on my network is trying to talk to my TV and to turn off all my computers. Seriously? For an intermittent problem?

I have purchased a Vizio TV for Christmas last year. The TV is not even a year old and already dead... I have called Vizio and they said because it is ten days (ten days) after warranty they are not going to fix it... So please everyone reading this pass this on to your friends and family NOT to buy Vizio. The company does not care that the TV was for Christmas and was not opened and used till the 25th. They go by the sale date... SO PLEASE IF YOU NEED A NEW TV , PLEASE DO NOT BUY VIZIO. And to think I thought they were a good company. Thanks all. I am also considering calling the news and having them look into this. Vizio, you should be very ashamed of yourself...

Poor customer service not willing to comply with their warranty policy. Just tired of not getting an answer from company.

My 32" Vizio Smart TV has started having screen issues after using it for about 10 months. Half of the screen is darker with dark spots creating a vertical line. I contacted Vizio about this and they requested pictures. They first told me that they were fingerprints and that I should clean the screen and resend pictures. After doing so, they told me that they had to send a technician out. So they send the technician out and he did exactly what I did. He told me that it was obvious that the TV was defective and that I was more than likely to get a replacement.

I wrote this comment to Vizio back in July 2013: "On Feb 28, 2012, I purchased a 47 inch Vizio TV. On the month of May of this year 2013 my TV had problems powering up, it would power up and then go back off, the TV would not stay on. I have read numerous forums on this M470SV model TV and it looks like this is a common problem. I don't see any recalls on Vizio trying to fix this issue. I spent 873.90 dollars on this TV thinking It was one of the better TVs."

After 1 year it just went black and no sound. There needs to be a recall on this model as well. After reading the complaints on the Vizio TVs, I believe it is time to go to the top. The Government needs to look into the Vizio Co. and address the issues consumers are having with their products.

Was playing a PS3, got done, hit input & half the TV screen had vertical lines. No Reason, it just is & Vizio has been called twice & they told me I was SOL that it looked like something hit it, & NOTHING hit it...... The screen would be scratched/cracked & it is not costly to have it fixed. The TV is only 4 months old..... My friend has a 60" smart TV Samsung that did the same thing & it was replaced. If Vizio is the kind of company that doesn't stand behind their products, I want nothing to do with them. I hope everyone who works hard for their money thinks twice before purchasing anything from the company Vizio. I will do my part in spreading the negative customer service & crappy product.

We first connected our 32" Vizio TV to our cable box, so the TV stayed on channel 4 (we used the box to change the channels). Since then, we bought a larger TV for the living room and moved the Vizio to our bedroom. Now, when we try to change the channels, the remote always goes to channel 4. We have to select a channel number and press "Enter" to get it to go to any other channel but 4. If we try to use the "Channel up" or "Channel down" buttons, the TV automatically goes to channel 4 again.

We have a Vizio Blu-ray DVD player. We rented a Blu-ray disc yesterday and an error message came up stating our Blu-ray player needed updated. I called Vizio today they state they are not EVER going to update the players and that they can still play older Blu-rays just not the new ones! Why have a Blu-ray player that does not play Blu-rays? VERY, VERY POOR CUSTOMER SERVICE! DO NOT BUY VIZIO!

On Black Friday 2013, I purchased a 60-inch Vizio from Walmart. I was replacing my Sony LED which had gone bad after 4 years. The picture quality on the Sony was so crisp, clear and sharp I could see the hairs on faces of the News channels I was watching. Vizio's are not that clear. I am taking mine back today!!!!

This is the second and last Vizio we will purchase. We purchased a 65" 3D LED television for $2000. After having the TV for about 18 months, vertical lines developed. We contacted Vizio for the replacement part and was told that it was not repairable but they then offered us a new TV at a discounted price. I couldn't believe they just wanted us to throw away a 65" TV in landfill. This can be a potential problem on the environment if they continue to make TVs they feel are disposable.

It seems like a computer problem. Sometimes I get no picture and I remove the battery and the computer works. My Vizio TV had no picture, but the on light was on. Vizio told me to unplug the tv and push and hold the on/off switch at the back of the tv. It didn't work, so HD repair was going to send out a tech. Tomorrow is 2 weeks because the part is on order. Called COSTCO and they said if I don't get the TV fixed by the end of the week there would be another option: probably another TV. To me, parts on order means that this is a general problem for Vizio.

After two years, we have never had any problems with either of these TVs. Statistically, there are going to be duds produced. People who get duds complain. People who don't have problems don't comment. They are busy watching their TVs. Nobody goes on Dr. Phil or Maury Povich to talk about what a wonderful person they've married.

I have read many of the complaints about Vizio. Extensive research before purchasing my TV. I know a number of individuals and businesses that own Vizios who also have had no complaints or problems with their TVs. I'm very happy with my TV. I've had it for over a year with no problems whatsoever.

Well I feel lucky after I hear the complaints. I still have a screen, no lines, picture still there but it turns on and off like a ghost, the sound up and down. Preset a channel not even close. Just waiting for the worst. After hearing all the problems, I will not buy another one. My friend told to get a Samsung. I wish I had listened to him. And to all the people who purchased a TV from Vizio, sorry that co. can go ** themself.

Bought brand new sound bar with remote. The remote was defect, even Vizio said so. And after 10 e-mails they told me to go on eBay and buy another one. Will never BUY Vizio product. Am building a sport bar in Wash. with 40 TV's and not one will be Vizio.

This is the first time we bought a VIZIO 54-inch TV. Google complaints. It's a bad computer chip and they have known they have issues since 2009. We bought in 2013. Never again. The company has phone and web people but No in-home techs? We no longer want this brand. Better to buy Sony!

September last year we bought this Vizio TV from Walmart. But recently the TV went to freeze and turn the screen to white. But you can still hear the audio. Chat with the Vizio support team to let them know what is going on. They said it is not on the warranty so they cannot do anything. WHAT THE F (they cannot do anything even a suggestion). SO DON'T EVER BUY ANY PRODUCT OF VIZIO!!!!! IT SUCKS.... parts made in China.

I purchased a Vizio smart TV July 2013 online from Walmart. Two months later, the remote wouldn't work, the TV powered off by itself, started freezing, and disconnecting from the internet. I called Vizio numerous times. They sent me a remote and kept troubleshooting the TV but never fixed the problem. An associate finally tells me they will send me a new TV. A week later, Vizio calls back and tells me they won't honor the deal because I purchased the TV on the 19th and I reported it after 90 days, although I contacted them 62 days after purchase. They are saying nothing they can do. I'm just stuck with it. I will never buy another Vizio TV.

I purchased a 70" Vizio in January 2013 from Amazon.com. In October, a thin red vertical line showed up on the display. One call to Vizio and a few snapshots of the TV and my purchase receipt e-mailed and a case was opened to replace my TV. The rep was in South Dakota and had a strong mid-western accent. Very friendly. The replacement TV was shipped quickly, however the the local delivery company was backed up badly. Took 10 days to get delivery once the TV was delivered to them. Surprisingly, Vizio gave me a NEW TV rather than a refurb. I was shocked. No complaints about Vizio here, except they need better delivery subcontractors!

I have to agree with all these complaints about Vizio TV's. When I purchased this TV, I thought I purchased something worth $1800. Come to find out that it barely made the 2-year mark and it stopped working. Still had sound but no picture. Vizio was no help as they pretended like they didn't know what I was talking about. Blamed everything else for causing this issue. I am sure they know what is going on. I do recommend for all of you out there with this issue, contact the BBB. Ask for a refund. I believe they do owe their customers. Something, anything. It's a shame what a throw-away society we live in! Shame on Vizio for putting profits before quality and happy customers.

After eight months, the sound went out. I went online and there were thousands of people with the same problem. I thought I was getting a good deal with Vizio. I bought 3 TVs. Now just waiting for the other two to give me trouble. I will never buy VIZIO again.

Purchased a 60" Vizio smart TV in March. Just opened the box last night because I was moving to a new house. Once opened, I noticed that the screen has an electronic crack... Called Vizio. They stated that to get that repaired it gonna cost over a thousand dollars so they suggested I get a re-certified TV with 2 yr warranty for $708.00, but I must give them the other one back... I don't think this is fair.

I purchased a 55" Vizio in August or September 2011. It is dead now. What a waste. Over a thousand dollars down the drain. Never again will I buy this brand.

My parents bought a "Smart" Vizio television. Since the beginning, it has had an overly bright picture that cannot be adjusted. At first, they told me it was normal. Then they told me it was due to a stupid new feature on new televisions - "motion interpolation" that gives it the so-called "soap-opera effect." Then they say that particular television doesn't even have that feature and thus cannot be disabled. Then they say that because they cannot see the brightness problem on a digital picture emailed in, obviously there's no problem (If I take a picture of a pretty sunset with a digital camera, the end result isn't going to look like the image I originally wanted). In short, Vizio sells a defective television and refuses all attempts at resolution.

I purchased a Vizio TV from a third party seller through Amazon. When the television arrived, we plugged it in and it had a horizontal band which stretched across the TV, distorting the picture. The band is about 6 inches tall and goes all the way across the screen. The TV also has a weird spotlight looking light that shines down from the top of the TV when you turn it on. We called Vizio about this, and they asked us to send pictures and our receipt. I did this, and I was told that they would be sending me a brand new television to replace it. I was told it would be here in about 8-13 days.

SV470M-C LCD TV purchased in December 2009 and is now dead in September 2013. Sound works, I can change channels, but no image appears, either for TV or any HDMI connected devices. Screen starts black then slowly morphs to ghostly white. Less than 4 years on a $950 TV is not right. 1-year warranty from Vizio, extended by another year by Costco, is a joke. Neither willing to help, but refer me to their preferred repair shops. Remember when TVs lasted 10-20 years?

Purchased a 50" LCD TV for Christmas last year. Then 8 months later, the picture goes black but there is sound. I called the support number and talked to a rep. They ask me to do some troubleshooting steps (power cycle the TV). I do so and when I turn it back on, the screen is white. I told the rep it got worse. She asked me to take a photo of the issue and email it. I do so, when they receive the photos they say that this issue with the white screen is not covered because there is a black spot on the screen. I called back several times explaining that the "new" issue did not appear until I followed the instructions of the agent. They are still denying coverage.

I purchased a Vizio 32" TV in June of 2012. Last night the screen just went black, still had sound. I called the tech line after I had tried the turn off and unplug fix. I was told it was the black light whatever that is. They told me to call a repair tech but since I didn't have an extended warranty there was nothing they could do. I asked the lady how they could have almost 1000 complaints on the same problem and it not be something on their end that is wrong. I was told that no complaints showed up in the database. If the phone calls are recorded, shouldn't that show something. I agree with another person's comment that they should be sued. I have an aunt that also had the same problem after a year of use. She got no satisfaction either. No more Vizio for me.

Purchased a Vizio TV approx a year ago as a bedroom TV. Can count on two hands how many times I have used it. Turned it on the other day and it shut off. Light at the bottom where the power is was blinking, went to the Vizio logo and then turned off. I unplugged it and did what was recommended online to reset it without luck. This will be the last Vizio product I will ever purchase and I will never recommend one.

Vizio is allowing only some of their 3D Blu-rays to be updated to allow newer DVDs to be viewed. This update is an online feature. They have elected not to allow my system to be updated making this player, VBR333, unusable for the latest version of DVDs. They, in a sense, said, "Too bad. You'll just have to buy another one." Well that is what I will do, but it won't be a Vizio. EVER again.

Turned the TV on after coming back from a few weeks vacation and there was no picture. Turned off TV and then back on again and the logo kept blinking. Called the customer number in their manual and the guy laughs at me and then tells me to call HDRepair! Bought the TV from Tigerdirect. I don't know why these stores and others such as Costco continue to buy sell Vizio TVs. Another friend's TV stopped working after 15 months. I don't seem to have come across anyone who bought a Vizio that functioned for 3 years or more yet! I think these guys should be sued (class action). Anyway, submitted a complaint through their website and got a reference number. Given their attitude on the phone, I don't expect much. But maybe a class action would be best...

My four month old Vizio 60 Razor LED (model: E601i-A3) has a bright magenta vertical line running through the left side of the screen and the audio keeps dropping out every few seconds. After looking up the issues on Consumer Affairs I'm beginning to regret buying a Vizio brand. I did a lot of research prior to buying this TV and was confident I was making the right choice with all the great reviews this model had on the Best Buy and Wal-Mart website. I am now in regret mode with the crap load of negative reviews I came across after I Googled the vertical line and audio defects - hundreds of them! Had I known about all the issues people have had with their Vizio I would have purchased a Sony or Samsung.

The Vizio TV we received as a replacement for another Vizio that failed March 2013 has itself failed, just 5 months after receiving it from Vizio. This Model E430VSE 42" LED TV lasted 5 months, the first one lasted 3 months. The first was a $550 TV purchased at COSTCO. We contacted Vizio about the 2nd failure and they replaced it with another of the same model. When I asked them what assurance they could give me that this one would work when the other 2 didn't all Vizio would say was that the earlier replacement was a reconditioned TV and the next one they were sending was "NEW, not reconditioned". Well the first one that was NEW from COSTCO lasted only 3 months, the reconditioned one lasted 5 months. How long will this 3rd Vizio TV last? In both cases the picture went out (1st time total blank screen, 2nd time weird patterns and bars across screen).

So the coaxial cable literally popped out of the TV when rotating it....not our fault at ALL. Their warranty is such that if they make a faulty TV, it is up to the consumer to be responsible for it...

I have 4 HDMI ports on the 55" 3d Vizio TV. 3 of these are inoperable. Vizio will not do anything except suggest a repair co. to do repairs at my expense. After further review it will cost $275.00 to replace these ports. How long before these replaced ports will go bad? Unknown. I have read and found out that there are lots of folks with the same problem and nothing done for them if their TV was over a year old and they did not purchase the extended warranty. There should be a recall on this problem with so many people with these same issues.

I bought a Vizio ev420 about four years ago for my summer home. The set is used infrequently. It recently went black, but audio works. After trouble shooting with Vizio, we discovered the back light failed. They suggested their repair facility, who quoted about 80 per cent of original cost to repair the unit. Vizio is unmoved by the issue, and in reading your website, it appears this is an issue much larger than the 42 inch unit only. I am very disappointed and will not buy another Vizio product in the future.

I bought a Vizio tablet & didn't even have months with it when it started not to work. It will always make this beeping noise & it will always freeze. & now when I try to turn it on, it will have this black dot on it & it will look broken when it's not.

Have bought 2 Vizio TVs. Each works roughly for about two years and I watch less than 10 hours of TV per week. This is a terrible brand and the consumer protection agencies need to do something about the company.

I brought a 42" Vizio TV about 2 years ago at Sam's for my bedroom. I did not buy the extended warranty and now the TV doesn't work. I'm not big on watching TV and have turned it on less than a hundred times. I decided to watch TV last night and it would not come on. Thinking my remote battery was weak, I got up to hit the power button, but the TV remained blank. I looked and notice that the VIZIO logo wasn't lit, but all my electronics on the same surge protector were lit up. I disconnected the TV and plugged directly into another outlet, still a black screen. When I purchased this TV, my son said stick with name brand. I should have listened. I now have a wall mounted TV that does not work. VERY, VERY DISAPPOINTED. Guess next time I'll listen to my son.

I purchased a 55" Vizio TV on August 25, 2012. Exactly one year and 16 hours later, it failed. Turns itself off over and over, won't come on at all. VERY ANGRY. Vizio told me it was out of warranty (by 16 hours) and I'm out of luck. How can they do that? This is obviously a well known problem and they're still selling these TVs to unsuspecting customers. Like me.

We have a motel and purchased 30-26" TVs for our rooms in June of 2011. 18 month later we started having trouble with tuner and picture issues. You can not change your channel from #2 to 25. You have to push through 24 times to get to the channel. The pics are scrambled and the voices are not clear either. We have had our local cable company come out to rectify this problem. No result. Then we have had numerous visit from Company Techs... and finally found out that there is a problem with the tuner quad (whatever that is). It still does not solve our problem. No satisfaction by calling them nor will they return your call. This now going on for 6 month. We purchased these units from Sam's Club and you would think they would try and help their members. We are out of more than $10,000.00 and no one seems to care... What to do... What to do. Never again anything from VIZIO CHUNK COMPANY. Maybe you have to talk Chinese to the TV.....

We purchased a Vizio TV SV472XVT from SAM's Club in August 2010 at a cost of $1400. Since day one we have a problems with the unit. TV turning off and on by itself, audio problems and now black scratch lines on the inside of the screen. We have called Vizio several times re: these issues and never a resolution. We were asked to fax them receipts and pictures, which we did. Now with the latest problem, we called and were told turn off the TV, hold the off bottom on the unit for 30 sec. and turn the unit back on. Funny this is the exact same thing they tell everyone, which I read under Vizio complaints. Of course this didn't work.

I have a 60" Vizio that is JUNK - JUNK - JUNK!!!! I can not believe this company is allowed to sell consumers this JUNK, and take no responsibility basically for helping consumers get what they paid for AND that they are not being held accountable. This is SAD and just UNBELIEVABLE... No wonder why people in this world just lose it, and go crazy, or do things they normally would not. We "the people" just get reamed in life over, and over, and over again, and NO ONE ever does anything about it, or will stand up for us as consumers. This plight will continue to get worse and whatever happens, I can guarantee you that "they, me, us" will almost definitely be held accountable. So UNFAIR. What has this world come to? Anymore, it just disgusts me to think I am even part of it when it comes to things like this (And many other issues, that I am sure you can only imagine). As you can see, here is just ANOTHER VERY UNHAPPY Vizio JUNK OWNER!!!!!!!!!!! SOMEONE DO SOMETHING ABOUT THIS COMPANY AND SOMETHING TO HELP THE CONSUMERS!!!!!!

Can not get a channel. The television (smart t.v.) don't work.

My son bought me a 42" Vizio on July 15, 2013. The TV has worked fine. About a week ago, I try to get Neflix with my remote. It would not work. I changed the batteries and it still will not work. It doesn't even work for the sound. Now I am paying for Neflix and I cannot use it. I am very discouraged with this thing. I want to know if you will replace the remote and if another will work. The serial number of my TV is LAUKNRBN4801585. PLEASE HELP. Please contact by e-mail.

We purchased a 55" Vizio from Walmart approx. 19 months ago. About 14 months into ownership of the TV, we started experiencing problems. The picture would blur and one time we had 4 different pictures up there. The problem went away after we performed Vizio's cure for all - unplug and plug back in. The next problem was 18 mo. after purchase. The TV would not show a picture. "Unplug and Plug back in" worked for about 30 days.

Vizio M220VA - After a few months past the warranty period, the first thing to show was that the channel selection keys were very "glitchy". Then a little later, the remote control went kaput and was replaced by a universal remote. It was then that I found out that the TV was the source of the glitch, as it happened with the new remote. Then, the TV failed to turn on. The bypass for this problem was to disconnect the line cord from the wall for about a minute, plug it in and try again. This became more frequent as months passed. The next thing that's happened was the screen going black, and the remote control sensor light blinking on and off (about 1 second intervals), and given enough time the picture would return. I don't know whether all the symptoms relate to a single cause, but I've bought a new Samsung TV to replace the VIZIO. Note: This TV was a refurbished product sold by Walmart: I will not buy a refurbished product again!

Power will not turn on. Take repeated unplug and turn off and on multiple times. Mom had a previous TV. She lives with me. It was also less than 2 years old, same thing. Thought is was a fluke but now believe it is the brand. WILL NEVER BUY A VIZIO AGAIN!

I purchased this TV which was great at first. Then the screen started looking like defrag screen from a computer. Unable to turn on and off except for unplugging. None of the side manual buttons work. Unable to pull up menu screen. I called Vizio. They want me to send them pictures which I DID. Then after 3rd call. I was asked to send the TV back, pay $175 plus non-refundable $70 and couldn't guarantee they could fix. In summary, I would be out $245 and not know whether it could be fixed. One month out of warranty. I truly believe Vizio doesn't back their products. One troubleshooting call, the technician said, "Well, ma'am you should have bought the extended warranty." In summary, I sent the screen pictures to Vizio today and I will call them back tomorrow to make sure they received them. I am also calling the president of the company to enlighten him about the lack of concern by his customer service technicians. I'm not working now and don't have the means to go buy another TV. The saving grace I have a Sanyo 35" that is 15 years old that I am using temporarily. I didn't have to buy extended warranty for Sanyo. Long story short, I wouldn't buy another Vizio if you gave me the money. I am looking at Sony, LG, or Samsung. Any thoughts from other consumers are welcome.

Vizio has replaced 2 TV's in less than one year, now the warranty is out and the 3rd TV is now unwatchable. The left half of the screen is blurred and when that's not flashing there is a 4" vertical, multi-colored line. I now own a $1988.00 book end. Thanks, Vizio! DO NOT BUY!!!

I purchased my 47in Vizio long ago when they were first getting "hot", this was nearly 8 or 9 years ago. At a whopping price of 1,950.00. I have experienced a BEAUTIFUL picture, extremely loud speakers and an all around awesome experience with this television. It has been watched almost daily and normally stays on while we are just inside and I have NEVER had a problem with it. Today 8/9/2013, I came home from town tried to turn my tv on and was getting power but no picture or sound. I have read the message boards and believe it to be my PCB? Board, to which I will GLADLY spend the $150 to replace if it means I will get another 8 or 9 years from this tv!! I absolutely LOVE my Vizio tv and when she finally croaks, I will DEF purchase another!

My husband bought a Vizio TV as a gift for me about 2 years ago. Was working fine until 3 weeks ago when it started to shut off by itself. I call Vizio customer service and I was told that a package was going to be mailed. Waited for almost a week before calling, then got a different story. Now technician was going to come to my house and fix it. Ok I waited some more. After receiving an email from Vizio I called the company that informed me that they had no technicians in this area. Had to call Vizio customer service again. At that point and only at that point they asked for proof of purchase (thinking that probably I didn't have it), that I sent. Then someone called me to let me know that somebody was going to call me the next day from 9am to 5pm, but couldn't say more about it.

After 10 months, board went bad on 32 " 3D HD TV. Still under warranty, Vizio replaced board. Great! One problem. 10 months later almost to the day, same board failed. Now I have a $400.00 bookend. Thanks Vizio. Do Not Buy!

I purchased a 32" Vizio at Walmart in January 2012. Yesterday it came on with just the Vizio logo and would go no further, in fact I couldn't even turn it off without unplugging it! What are my options? I did not buy an extended warranty and I had good luck with Vizios before!

I bought two Vizio TVs for my home. Within 2 years both have had the same problem, powering on and off. Finally they just wouldn't turn on any longer........... 2 TVs in 2 years is a waste of money. They shouldn't be allowed to sell that junk to consumers!

My boyfriend bought a 47" Vizio LED in April 2013 and yesterday, when we put the TV on, only half the picture came on and the top was black. By afternoon, there wasn't a picture when we put it back on and only voice. By the time we tried to get a picture thinking it was cable and having the cable company on the line for 20 mins., there wasn't a voice. So now, needless to say there is a beautiful TV there that doesn't work and after reading the other complaints, which they all seem to be the same, we have no TV. Which really stinks because my boyfriend just retired and had to have knee surgery so he is limited on what he can do and now no TV. Thank you Vizio.

It completely went out at 8 months of age or thereabouts. Vizio honored manufacturer's warranty, replaced EVERYTHING in it (well not everything, kept original screen) EXCELLENT customer service. Well it went out AGAIN 1 day out of warranty. Called Vizio and they all but said, "You're ** out of luck". Thank goodness I got the ext warranty. Called them, they send a guy out. Long story short, he scratched the frame all the way around the screen on the front. It does not read the remote signal, none of the ports work, HDMI, audio, DVR jack, NOTHING. Repairman all but said, "That's as good as you're going to get, deal with it"... I was in nursing school at the time and didn't need another battle. Now, with 2 years left on the ext warranty, I'm on a mission. I've got about $900.00 tied up in it between the TV and the ext. warranty. I'm a single parent. That is a LOT of money. I've started contacting all of the parties involved and will post what the outcome is... I just wanted to warn others NOT TO BUY THIS GARBAGE!!

I bought my Vizio Razor LED at Sam's Club two in a half years ago. I have had trouble with it powering on and at times have had to unplug it and plug it back in and then seem to be fine. I've also had trouble a few times with connecting to the internet. I have had to power down, unplug, plug back in and then seems to work. I have really LOVED the picture of this tv as it has the million to one dynamic contrast ratio. EXCELLENT picture except for tonight. There is a thin "purple" vertical line towards the left side of the tv. So, I unplugged, plugged back in several times. Still there. Disconnected cables. Still there. I have been researching since this issue and have found nothing but horrible reviews. I don't even think I will bother calling Vizio because it's clear what I am going to get from them. NOTHING. I am very disappointed because this tv, up until now, has been beautiful. However, from everything I've read, I will NEVER purchase another Vizio product again and I WILL be telling EVERYONE that I know what kind of product this is ........JUNK!!!!!!!!!!!

Vizio LED TV E421VA was bought in 1/12/11 and on 6/10/13, image and sound went out, but the Vizio logo was on (when power is off, logo is orange). Customer service rep said to email my receipt to them so they could send me shipping instructions to repair my TV, which made me think that the malfunction was a typical occurrence and easy to repair (a blown fuse). They didn’t send me instructions but instead said it was out of warranty. My TV had power surge protector so I think it's a manufacturer defect of some part.

I have 2 Vizio's, one works great and is almost 3 years old. The newest is just over a year old and has a blue line vertically. The warranty of course is over. After reading up on these complaints I see it’s a known issue. Given this situation, it seems I will not get anything resolved. No longer in warranty, stuck with junk. In my opinion, this is a 50% success ratio on money spent. I have an old ILO flat screen I got at K-Mart 5 years ago that is more reliable. I wouldn't suggest anyone take the chance on buying Vizio, unless you like a 50/50 chance on having a good TV.

I purchased this Vizio model M470SV on 02/07/12 and last night on 07/15/13 I have a huge line about 6 inches long going down the screen. So I called Vizio Tech Support to talk to them and she told me that there is nothing they can do. She tells me that she can give me a phone number for a repair company so they could tell me what is wrong or repair it at my expense. I said no and hung up. I called later in the day and spoke to Customer Service and they offered me a refurbished TV for $475.00 with only a 90-day warranty. I told him I will never buy a Vizio product again and hung up. Sadly I have a second Vizio in my bedroom. Never again will I buy a Vizio.

Vizio Tv 42 inch Model # E422VL - We purchased this product in March 2012. Approximately 15 months later, the TV is shutting itself off. Of course, the TV is now out of warranty. After having the TV at the repair shop a few days, we were told it never shut off during the time there. We got it home and within 45 minutes, it shut off twice. After a few phone calls and Facebook messages, we are now sure it is the capacitor. This is a defective TV set and should be recalled. I guess many others out there as well. I can't say for sure it is the same model number. I will never buy again and will make sure I post this same story everywhere I can.

I bought a Vizio XVT473SV razor LED smart TV on 12/16/2010, and less than a year after purchase, I had a sound issue and had to really fight to get them to send someone under warranty. They did send someone and fixed the sound issue. Now, the TV is less than three years old and the power supply died. I called and was told to unplug the TV and then plug it back in, and it should reset it. It didn't, so they told me I needed to have my power board replaced. I spent around a thousand dollars for what I thought was going to be a quality product that lasted more than two and a half years.

Vizio TV... bad TV and customer service - I spoke with Marilee. She did not listen to one word I said and would not allow me to speak to a level 3 but insisted I send a video of the TV turning itself on and off. Wow, can it get any more stupid than that?

My brother and my sister bought my dad this TV for Christmas 1.5 years ago and this last week, the picture started to freeze up. It had sound; he could change the channel but all the pictures were frozen or slow because if he turned the channel back, the picture had moved to another segment. This should not have happened for the TV is not that old. Is there anything we can do???

I had my Vizio long enough for the warranty to run out, then I started having problems. My TV began turning itself off and on several times before I could get it to stay on. After a week or so, it turned itself off and on really quickly for 10 of 15 times, then I was not able to turn it back on. Of course, I got the normal unplug it, plug it back up. Of course, that didn't help. I was told it would cost over $200 to have a tech fix it. I'm not sure I want to risk it as it might continue to have the same problem.

My 42 inch Vizio M420NV HDTV purchased on 11/23/10 for over $700.00 began reversing the picture and wording backwards on the TV screen in June 2012. I contacted Vizio and explained the problem. They told me to unplug, re-plug etc., etc., all of the standard script read from their manual. I had to send pictures of the reversed screen. I was told since the TV was beyond the warranty period, I would have to pay for the repair when they sent a technician, cost $235.00.

For my birthday, my wife told me to buy an HDTV. I shopped for price and features and bought the 32" Vizio E320i-AO. I was all excited to unwrap the next day, hook it up and watch my first show. I put the batteries in the remote, installed the base and put the TV in the entertainment center. I got behind where I could have access to hook up the power and coaxial cable. No sooner while hooking up the coax, it popped off the TV. I looked to see what happened and realized this didn't look so good. I called Amazon and told them what happened and told me that they would refund some money if I were to have it repaired. I thought to myself this is not what I want to do, buy a new TV and have it repaired, that's insane.

TV has been sitting on the tabletop since Black Friday 2012, and it was only experiencing light use. It is now 6/13/2013, and the picture went out completely in a blink of an eye. My parents own the same TV bought at the same store at the same day. Theirs went bad three months ago. I am absolutely disappointed in the quality of this product. Never buying any Vizio product ever again. While it worked, the LED 60" 1080P picture on this Vizio was worse than my three-year-old LCD 46" 1080p Sharp Aquos, which still works today. It has no picture bleeds and bright areas like the Vizio did while it still worked.

Vizio power problem model M3D421SR - I purchased this 18 months ago on a Black Friday sale at Walmart. The power light (logo) is on but neither the remote of the TV nor power switch will turn the set on. I now find numerous complaints of similar problems with the model and brand. I can't understand why a TV stops working in so little time of use.

My husband and I received a 47-in. Vizio TV for our 50th Anniversary in Nov. 2010 from our children. They purchased it at Costco and this makes the TV about 2 1/2 yrs old. The picture started to go dark every once in a while but would brighten quickly. This started about a year ago. Now this is happening more frequently and it's very hard to watch a show. We called in a TV repairman who informed us it was the inverter panel and after he tried everything to find us one, he informed us that this replacement panel was unavailable. So our only option when the picture goes out completely is to buy another TV. He also stated that Vizio is one of the worst TVs to buy as they don't have the parts for replacement. Costco should be ashamed of themselves selling products like this. We will not shop there in the future and never buy a Vizio product.

We purchased a 60-in. TV in 11/12. The screen went blank with sound 4 days ago. I called Vizio. They said a bad batch of TVs with bad chips was shipped; we got one. They said the delivery co. called Manna would deliver a new one, in 10-13 days. I hope our experience will not be similar to what I have read so far. I will keep you posted. Yes, I agree. Vizio should be more responsive to consumers. This is our first Vizio product. Will it be our last?

I purchased the subject TV from Costco last Saturday. I was replacing a smaller HD LCD television that I was moving to another bedroom. I connected the new Vizio, but I had a problem. When I tried to turn on the TV, I received a message that it was not receiving a signal. I then turned off the TV, and turned it on again and received a perfect picture. About 50%-60% of the time I turned on the TV, I got the "no signal" message. I called Vizio customer service, established a problem number, and was told the problem was the cable box was programed incorrectly. I was told the Dolby sound must be set to "off".

In October, I called and reported the remote not working. For some reason, I got the runaround because my TV serial number comes up that it was purchased in Texas from Walmart. I had my record to prove I bought it in Costco in NJ. After an hour, they mailed me the remote. Then Sandy hit. I live in Seaside Park, NJ. I had the remote sent to my parents. When we returned home 6 months later, it, too, was a defective remote. After talking to a supervisor and explaining the remote was in one place and the TV in another, all they kept saying is that it was out of warranty. There was no compassion; then they tried to sell me another one! After 2 broken, why would I try again?

I contacted Vizio about 6 months ago about my TV losing sound. They sent me a firmware update that didn't work. I have tried to contact them several more times with no response. I finally contacted support via chat. After explaining to Gil that it was a problem with the HDMI ports, he tried to tell me it was our cable box which has been replaced twice already. My view is Vizio does not stand behind their product at all and I, for one, will never buy another Vizio product again.

I got the Vizio 65" 3D TV, which I paid over $2,100 for. Thirteen months later, a red line showed up on the screen. I called Vizio and they tried to troubleshoot it. They told me if it happens again that I should call them back. I called them back when the red line came back. Then they told me there is nothing they can do about it so they gave me a number to call. They told me that they won't come to look at the TV because it needs a new screen. Now, I paid over $2,100 for a TV that only lasted for 13 months. I feel like I got **.

I purchased a Vizio VBR334 Blu-Ray player 14 months ago at Target! It's worked well until now. Last night, I rented a Blu-Ray disc and tried to play it. A notice came up on the screen that says, "WARNING: Your Blu-Ray player requires an update in order to play this disc. Visit your Blu-Ray player manufacturer's website and follow their instruction to update your Blu-Ray player." Vizio does not have an update for this product and according to their "customer service" representative does not have one in the works! This is outrageous! They are not keeping-up with technology or Blu-Ray copyright standards! My Blu-Ray player is now worthless.

I bought a new Vizio 29-inch TV E291-A1 to replace an old Toshiba unit in the kitchen. Two weeks later, I went to connect an HDMI cable. When I turned the TV out, the coax cable popped off. Looking at he connector, it was not screwed to anything - it just looked like it was glued to the motherboard (I later was told it is just soldered to the top of a small, thin 1-inch square component that is the TV tuner). When I called up Customer Support, they said, "Sorry, we do not warranty the coaxial connector." I asked to speak to a supervisor because I couldn't believe a company like Vizio would not even look at it first (I didn't drop it, I didn't jerk it, I didn't yank it).

M190VA LCD TV suddenly shuts off while changing channels. Speaker system is weak; it has to be adjusted constantly, and is difficult to adjust. TV repeatedly drops channels from the stored list, and the channel scan feature has to be reused to restore the channel, and ultimately restores channels you have deleted requiring you to edit channels over and over. It requires you to enter a channel number with a hyphen and extra (1 or 5) number to change channels.

I bought a 60-inch Vizio in November and it lasted 61 days. It made a loud popping sound and the power button got stuck and then you had to unplug it from the wall. They replaced it and the new one lasted 92 days which is two days past the return policy. I bought an extended service contract and still no one has even tried to replace my TV. I feel it is all a scam. They sold hundreds of thousands of TVs and they don't work. That's all massive amounts of warranties and all to replace them. One big scam is what it all is. I bought mine at Wal-Mart and they say they haven't had problems. My buddy bought his at Costco and I asked them if they had any problems and they said no. Both were lying because my friend had seen a whole line of people with returns and they're all Vizios. But the pile of returns behind the counter you see is a big stack of Vizios. What a ripoff! These companies should do something about Vizio and return everybody's money. I believe a class action lawsuit is in order.

We purchased a Vizio 40" television. But after 2 years, the sensor to the remote stopped working. I have 2 Vizios. One works fine, the other does not. We have tried new batteries, unplugging and plugging back in, etc. The master remote and universal remote will not change channels or work the volume. I have read hundreds of the same complaints online about the remote sensor going out. It is a severe pain to have to constantly get up and turn on the TV or change the channel. That's what the remote is for. They need to have a recall or a class action suit on them for all the problems. I will never recommend this brand of television to anyone! I'll stick with a company that has been around for many years like Samsung or Sharp or Magnavox!

I bought a Vizio blu-ray Player only 2-3 years ago. Last firmware update that Vizio made available was in 2009. Now, my (like new) blu-ray player will not play newer blu-ray movies. I have spent hours on Vizio's website and the internet researching where I can find the needed firmware update. Tonight, I finally got through on Vizio's chat, only to find out that Vizio not only no longer supports the model # VBR210 that I have, but that they do not offer any compatible trades or discounts on other models. This is the worst of all businesses. I will never buy Vizio products again. This should be illegal for a manufacturer to do business in this way.

My husband and I purchased a 60 inch TV last year in October 2012. We paid $1,600 for it. After two months, the TV picture will dim and slowly go back to normal brightness. We did not pay attention to it until lately when the problem got worse. The screen suddenly will turn dim and back to normal again; it keeps happening all the time. Now, the TV is dead. The screen is black with no picture but there's sound. I called the customer service and got to talk to this person in South Dakota named Kyle **. He is nice in the beginning, but then when I told him the problem, he start lecturing me that there is nothing wrong with the TV. He told me it’s Direct TV. I told him I have three TV’s in my house and all of them are functioning right, only the Junk Vizio is not working. Instead of helping me, this person told me how many years of experience he had and told me that there is no problem with the TV. I asked him again if they are going to replace it, and he said no. Customer service is awful. He is very rude, and the company does not care about the consumer. I will never, ever buy a Vizio TV again.

I bought my Vizio 46" TV a little over a year ago and now out of nowhere it stopped working. I can power on the TV but the screen is completely black, no sound, no picture, nothing. As I read the reviews, many others have had this same exact issue. This has been a total waste of money and not fair to us, the consumer purchasing products. I could understand and wouldn't complain if the TV was only $100, but the fact I've only had it a little over a year and spent almost $700 on the product upsets me. I am a hardworking college student working two jobs just trying to get by in life and pretty much just wasted $700 on a crappy TV that has barely been used, sucks. What's even more upsetting is that they keep allowing this product to be sold and for the little people to be used and walked all over. This is not right at all!! How many people need to be robbed by a company before something is done???

I, like many of the complainants listed, came in after a long day of work to turn on my 32-inch VA LCD HDTV to only get a black screen with no sound. I did absolutely nothing to the TV and live alone. I purchased the TV in January 2010 from Costco. I typically buy all my products there as I have always had good service and no problems with any of my purchases. This is absolutely not the case with this TV. I have tried every single troubleshoot under the moon and it still doesn't work! I called Costco support line and was informed I'm out of warranty (3 months out) and was connected to Vizio who informed me that I would have to pay a $185 fee to have a repairman to come look at it but wouldn't include any parts needed.

I purchased a Vizio TV in December 2011. Worst TV. It just quit working without warning. Vizio light is lit up, but will not power on. I will not purchase another Vizio TV again (M3D421SR).

I purchased a new Vizio LED flat screen TV. In less than a year, it quit. No sound, no picture, no power. I called Vizio tech support. They do not work on their own product. They sent me a replacement (new or not?). Less than another year, it quit. I called Vizio tech support. Same story, they do not repair them, but for a charge, they will send me a different model, certified by the… No longer warranty. They do not stand behind their own products. I am finished with Vizio!

I have a concern about the quality of a product manufactured by Vizio. Approximately a year and a half ago, I decided to spend a little extra money, $158.00, and buy something a little nicer, so I thought. I bought a Vizio Blue Ray player Model: VBR220. I set up my new Blu Ray system in my living room, right under my Vizio big screen television, and it looked great. With my work, I am away from home six months at a time. Shortly after I purchased my expensive Blu Ray player, I left for work and I didn’t even get a chance to try it out. When I returned six months later, I decided to try out my new Blu Ray Player.

We purchased a 37-inch HDTV series #E370VA from Vizio two years ago. Back to 6 to 8 months ago, we experienced that the sound would buffer and then cut out. We blamed the cable provider because why would a year old TV have issues? When placing the help call with Vizio, I could see that other TV models had the same issue, but my TV wasn't identified as having an issue. We also purchased a sound bar from Vizio that never worked correctly. It is sitting in the corner of my family room not hooked up. Vizio will not stand by their product. Sad because I won't purchase anything from the company again.

Our new Vizio 48" does not connect to the internet (Netflix, Pandora, etc.) as advertised. Support blames Apple router. Vizio support says that Apple has changed something in our router, thus call Apple. I did and found out that the default protocol is exactly what Vizio says it wants. Vizio is non-responsive. The TV has a great picture. Fortunately, we have a workaround using Apple TV for the internet services. But we were lied to by Vizio since its products do not do what they say. I will not buy this product again.

We bought our Vizio (60" class razor led smart TV) on December 3, 2012. Four months later, we were watching it and it went to black screen - sound but no picture. We called Vizio's support number and they recommended a few troubleshooting, which did not help, so they asked for the serial number and said that our TV was in a batch of TVs that had a bad chip. They apologized and said that they would send a re-certified TV out to us. With warranty and TV, we paid around $1,200.00 for a new TV - not a re-certified TV. So I told her I was going to need to speak with a supervisor. She was reluctant and rude, but I finally got to speak with a supervisor who was even ruder and talked down to me.

I bought a brand new 60 inch Smart TV around 12/25/2012, and in 3 months the TV went blank. Upon contacting Vizio, they said it was a known issue with the 60 inch Smart TV and would replace my television immediately. Seeming it was a manufacturing problem, I figured this is the least they could do and that it was still under warranty. When asked other than replacing the TV what Vizio was going to do since I do not have another television in the house, they said "that is all". When I asked to speak to a supervisor, I was spoken to like a child. The supervisor said if I would have registered my television, they could have replaced it before it broke. (Thank you supervisor for belittling me, but what I decide to do and not to do is my problem.) This sickens me to know that a company such as Vizio with over $3 billion in profits and #1 in customer service stops at that. You would think they would offer something to say "sorry for the inconvenience".

I purchased 2 Vizio TVs. Within 4 months, the motherboards had to be replaced on both of them. Now 2 months after the purchase date, not after the motherboards were replaced, one of the TVs went out. After several hours on the phone, I was told I just happened to be the unlucky one that this has happened to and it had nothing to do with the quality of Vizio's TV. I won't invest any more money in getting this piece of crap fixed. I have never purchased a TV that only lasted a year, until now. I will tell everyone who will listen what junk Vizio produces!

I spoke to a Vizio rep and they sent out a firmware for my model of which they stated they had the same problems as my set. They sent the firmware and I attempted to download it, but my TV did not take it. My set is out of warranty (1 1/2 years old). I paid almost $600 for it. They gave me the name of a company that will fix it for $250. It's all over the internet that they made faulty TVs. Lucky me, I spent so much money and now am hanging out in the wind. No help for them or anyone.

This letter needs to reach the CEO of Vizio, (William Wang). My name is Ervin **. I’m a very irate customer and have been since yesterday, April 2nd when my delivery, (un-mounting of the defective television/mounting of the delivered television). Please bear with me. This TV went blank, March 17th while I and my family were watching a movie. I immediately called Vizio Customer Support. While speaking to customer service representative, (Levi/Badge # **) who seem to be a nice gentleman and customer friendly, Levi instructed us to give him the necessary information from the box/carton in which the TV was stored and purchased in. After giving Levi the information he needed to replace our TV, he informed us that he would schedule a pick-up and delivery for the replacement TV.

I've had my Vizio Blu-ray player 18 months with just a few niggles. The last two discs I wanted to play haven't worked. An error message suggested that I upgrade the player. I contacted Kami at customer service. They asked for the serial # of the machine and then asked that I go through some steps and leave my full name and address while I waited. Then after emailing for about 15 minutes, Kami told me the player was obsolete and couldn't be upgraded! What a con. I've been conned out of my personal details while being told my 18-month-old player is useless! Don't buy Vizio! Customer service is crap!

I purchased an upper end TV, a Vizio model M3d421sr, approximately 13.5 months ago and it just stopped working. I spoke with Vizio and they told me that it was out of warranty and they could do nothing. I took the TV to a local repair shop and was told that there were no parts available for this TV. Basically, it's unrepairable. I sent the defective board to an online repair shop who managed to rebuild one part of the board so I can watch it now but another part of the board that connects to the internet was also bad and this part is not available through any of their suppliers or Vizio. Apparently, Vizio builds disposable televisions, good for only the 12-month warranty period. Think twice before purchasing.

My 32" Vizio TV acted strange and then shut off approx. 18 months after purchase, Sept. '11; it's now March '13. When I called Vizio, they said they were unable to do anything since it was outside warranty. No offer to meet halfway, not even basic troubleshooting. I'm extremely disappointed.

I bought our 60inch Smart TV two weeks after Thanksgiving 2012. Eighty two days later, the picture went out. I called Vizio that Sunday and was advised that we would receive a new TV 8-10 days later from a company called Manna. Manna doesn't deliver on weekends so hubby took a day off to wait for delivery. That morning, Manna called and said they lost our TV in transit and would deliver 3 days later on a Monday which was unacceptable as it had already been 12 days.

In September 2012, I won a Vizio TV in a raffle. On the box, it was indicated that the device was acquired from Costco. Now, 5 months later, the picture suddenly went out, but the audio is perfectly fine. After talking with Vizio technical support, they required the proof of purchase. After telling them that I won the unit, they would not honor a return even though the serial number and model number were proof that it was a new unit. I'm glad I won the unit because after this experience, I'm never buying a Vizio product.

I contacted Vizio for a dead pixel on my TV that I had for 3 weeks. I sent them photos, and they contacted me back and told me they could not fix my TV for me; that it was a scratch and not a dead pixel. I have done some online research on this TV and there are 829 complaints for Vizio not stepping up for this TV for a number of different issues. Those were just the ones who have complained. That equals $828,171 that this company has made off people. Mind you that is only the people who have complained. Something needs to be done about this company. I have attached the picture that I sent to Vizio. This is the same picture that they are telling me is a scratch.

Vizio HDTV model E420VSE picture went black after 99 days of ownership; it still had sound. I called Vizio Tech Services who had us do several troubleshooting steps. No luck. Vizio tech said he would send email instructing us how to get repair or replacement. There was no email back from Vizio after 3 days. I purchased the TV at Costco (I thought they carried better quality merchandise) so we tried to return it. Costco would not take the TV back (9 days past Costco's warranty period). I had to go through Vizio.

I bought my TV at Walmart in December 2011 on Cyber Monday. It's now March 1st and my TV has sound, a backlight but no screen. I called Vizio and they told me it was out of warranty which was correct. I had the TV 15 months and did not buy an extended warranty. I am very angry that this TV only lasted this limited amount of time. I have called some repair shops and they are telling me it will cost $300 if they can find the right part to fix it. Discussing it over the phone, they are telling me it's the timing control panel. I have read some people with the same symptoms and they have tried to replace the inverter. I am not sure if it is the same. I'm not sure what to do or where to turn next. I am going to call Vizio again and try to get some answers!

So, we had the black screen problem which many people have reported happening to them. All seemed fine, and then customer support decided to mess things up. First, the replacement and delivery was fine. It took longer than I thought it should, but it was still satisfactory. Forty eight hours after, the replacement TV was received. A red line of dead pixels suddenly appeared. We called support and support took our info with proof approved after we sent them 3 photos of the TV. They promised us that we will be able to get Saturday delivery due to our being inconvenienced already for the original warranty replacement.

We did like what many of you did; spent hard-earned money on a Vizio at Walmart, only to have it quit at the year mark. It turns on all of 5 minutes and then goes to static. Yes, we have done all the so-called tests they run you through, with no change whatsoever. All I can say is, never, ever, again! It's a piece of crap. I own a Toshiba and a Panasonic that I have never had problems with. I was at Costco to buy the new Panasonic and told every customer I saw looking at Vizios to run fast and they listened. Sorry Vizio, but go back to the drawing board.

We bought a 60" flat LCD screen Vizio TV from Costco in November 2012. 1 month after we started using it, we could smell something burning. Then the screen went black. We returned it to Costco, and got a new one - the same brand and size. I brought it home and started using it. Now, 1 month later, Feb. 22, 2013, the screen went black - no picture or sound. I'm going to return this one and will never buy another Vizio.

I, like many, bought my TV on Black Friday at Walmart on November 25, 2011 for $598. On February 10, 2012, it stopped working. Vizio light works, but no screen and no sound. I contacted customer service and since out of warranty, they could not/would not help. I took my TV to a repair shop for diagnosis and was told the main digital board was bad, but parts were not available. I emailed and called Vizio customer service again (2nd call) and they gave me the number for Vizparts and Encompass Electronics. Both companies said replacement parts had not yet been manufactured because the model was too new. I called Vizio customer service again and they gave me a number for HDR, which seems to be their authorized repair technician. They assured me they could fix it for $330 prepaid fee or ransom money as it seems for a 15-month-old TV.

I bought my Vizio 3D TV less than two years ago. I paid a pretty penny of my hard-earned money for this TV. A few days ago, a red vertical line has appeared on the screen. I called the "support team," which you cannot get through to anyone unless you know their extension number or the first four letters of their name! So the next option was to live chat with a "support person." I was led through a series of things to do - unplug, power back on, reset factory defaults and yet the red line remained. I was told that I needed a new TV as my TV is no longer covered by warranty and I did not have an extended warranty. It was also suggested that I buy a refurbished one from Vizio and I could then buy an extended warranty on that one if I wanted. My response was, “Excuse me, what is wrong with my "American made" TV?” I was then given the number for a technical support company that may or may not be able to fix my less than two-year old TV. I called this company and was told to take pictures and send to them. They told me that they could not fix the problem....gee did that surprise me?

I purchased a CoStar directly from Vizio after being in a backorder situation. I finally hooked it up and had a series of issues relating to video and sound that led Vizio to tell me they wanted to replace the unit. I gave them my CC# so they would ship a replacement unit which showed up about a week later. I attempted to use the refurbished unit only to have the same issues with picture and sound. Working with the tech rep again, we could not solve the issue and they suggested replacing this unit after talking with their engineer. They asked me for my CC# again at which point I told them I wanted to return it for a refund. They told me I would need to pay for the return and likely be assessed a 10% charge. I objected, we talked and they agreed to credit and issue a return label.

My Vizio TV started to get dark for like one minute then it increased to almost a full dark screen, and it will also flash colors out of the blue. So I called Vizio and they asked me to email the pictures of the TV showing the dark screen and color flashing, so I did. It still was a long process. Also, every time I talked to them, they would have me adjust the TV over and over just giving me the runaround. It took about 3 months for them to attempt to send a technician which they canceled twice. Finally, they called to advise me that the technician was not going to show up because there's no TV parts available for my TV and that they would replace the TV for a new one. But apparently, I just learned it's not a new one but a refurbished one. I received my replacement TV today after 3 months of complaining. I feel neither their customer service nor management is helpful at all. They will give you the runaround before they could fix your problem. I would never by Vizio again. I'm very dissatisfied with their product and customer service.

The TV screen went black, but the sound still worked. I turned off the TV then turned it back on. The picture would be back for a little while, but was making a burning plastic smell. We unplugged it so it wouldn't catch fire and called Vizio. The safety manager named T.J. ext. ** called me back the next day and said, "No problem, sounds like a main board problem. We're gonna make it right." Twelve days later, a repair guy shows up and replaces both the main board and the power board. But the TV was still making that burning smell. So he put my original boards back in the TV and left. So I called Vizio that same night expecting them to send me a refurbished TV or something, but T.J. wouldn't answer my voice mails for three days.

I bought a 60-inch model on December 19, 2012. After a week, the screen was blank when turned on. I called Vizio and was told a repair person would contact us. Six days passed with no response. The TV was returned to Costco and I purchased a new, same TV. I hooked up the second new TV, only to find a white line through the screen. Now the repair person called back about the first TV, 7 days after first contact with Vizio. He looked at the new TV and said it is in the board and should be returned. He took pictures of the line for tech site.

I ordered a new Vizio 3D 65" TV from Amazon and when I got it, in 2D, the picture was great. A week later, I went to watch a 3D DVD that was an IMAX film on Dinosaurs with my grandson and can't get 3D to work. I followed instructions, it was still messed up. Thinking it was may be the DVD, I tried to watch a 3D movie on HBO, it still didn't work. I called Vizio Tech Services. The girl had me go into settings and adjust picture, contrast, etc., etc.

After two years, the volume kept skipping, stuttering, and then going totally quiet until you change stations back and forth. Vizio, time after time, resets it and they sent me a flash drive to update. Nothing worked. And because I had no receipt from Costco, they would not send one out. So now, I must sell it for a couple hundred bucks just to get rid of it. I will never buy a Vizio again.

I bought a brand new 60” Vizio which went black screened in 6 weeks. Under warranty, I am still waiting for the replacement after a month. They blame the shipper who has now had it for over a week and refuses to call me back or answer my call as to a delivery date. My advice is rent a TV while you wait on Vizio to make good on their warranty.

Vizio 48 inch television - Purchased in January 2012 and used for one week in January. Then for the months of February and March, and not again used until December of 2012 (basically 4 months of use). Renters in January are phoning that the TV has sound and black screen. I phoned Vizio and the reply was out of warranty by 10 days. Who builds TVs to last 4 months? Should be on use, not a calendar date time frame. When speaking to representatives, everyone passed the buck up another level. Not expecting much and would not buy another Vizio TV.

I purchased a Vizio 60 inch LCD TV in late November and was impressed at the quality of the picture and ease of the smart TV functions. A little after a month, the Vizio just stopped working. I called customer support and they told me it would be two weeks before they shipped my part to a local repairman and I would be getting a call from him within a week or so to set up an appointment. I was waiting for a local call because my phone does not accept 800 numbers and was told a local repairman would be contacting me. After no emails or phone calls, I called Vizio today and talked to a serviceman. He said that there was no repair person in my area and they would send me a new TV.

I purchased a Vizio 3D LED TV with the "apps" from Walmart Black Friday, 2011 (#M3D421SR). What I thought was the all new, high tech, quality TV ended up being a piece of garbage. Suddenly, the picture and sound simply stopped working. The TV received power as indicated by the lit up "Vizio" logo but nothing else. I called Vizio. Apparently, my warranty was up 6 weeks ago, so I'm on my own. I took it to a local repair shop. They said the main board was bad and will cost $350.00 to fix it. So now, I have a choice to take the chance with losing an additional $350 by getting it fixed and praying nothing else breaks or take my losses now and buy another TV.

The antenna coaxial plug broke from the back of our less than 1 month old TV. Vizio said that would/could not happen. If that plug was loose or broken, we would not have been able to screw it in originally. The sad thing is if I would have told them that story instead of the truth, they would have believed it. Thank goodness we can still return to Costco. We will not be bringing a Vizio TV back into this house.

I bought my 42-in. 3D LED Vizio in the first week of Nov. I thought I was getting a deal, $1225. Boy, was I wrong! The TV did good; at first it had beautiful sound and picture. The following year, on 12/16/2012, I went to watch Avengers in 3D. My picture wasn't coming in; I tried over and over. I called customer service for them to tell me that I should have gotten the extended warranty. I went off. How do we as a people who work hard for our money let these crooks get away with this? I feel like I've been cheated or that I bought a lemon.

We purchased our Vizio TV at Costco barely 6 months ago. It now only turns on to show the Vizio logo, but will do nothing else. When we called customer service, they said they would be in touch. I called them again five days later and they said we had been approved. Approved means they will fix it, I assume. They said we would receive a call from a repair company. After a few more days, a repair company called and said that the part they need is backordered and they have no time frame for its arrival. So that's it. No further response from Vizio despite attempts to reach them. I have tried to ask questions on Vizio's Facebook page, but all they do is delete my posts.

My first Vizio experience has been the worst I have encountered when trying to get an electronic product to work. So far, I have attempted to install three 40" Vizio "Razor" Smart TVs in my house. None worked. The first failed, it never brought up a TV station at all. I even called in Comcast, who swapped out the HDMI cable box without charge. While the Comcast tech was here, he tried to install the Vizio, too, and couldn't. The installation instructions are straightforward, and with set #2 (I returned set #1 to Costco, and got a new one), I was able to access the Internet through my home network, and even downloaded a Netflix movie and enjoyed it.

In Nov. 2010, I bought a Vizio 55 inch TV for $1,700. It worked fine for 2 years. In Nov. 2012, the picture started to freeze, although the audio continued. I contacted Vizio.custhelp.com and chatted with Gabby to see if there was a solution. After manually rebooting the TV, the problem goes away. In Dec. 2012, the TV started to randomly reboot itself. I changed out the cable DVR box as recommended by Christopher. I have also chatted with Kayla and Aubrey about this problem as it has eventually become a daily event. Aubrey finally informed me that the TV is out of warranty, there’s no electronic product that can be made 100% flawless, and my case is not a reflection of their product quality. Needless to say, I won't be buying another Vizio product. As in my opinion, a TV should last more than mine has. One would hope for $1,700, a TV would last for 5 years at a minimum. Other brands have in the past.

After the purchase of a Vizio E371VL TV in Dec. 2011, the TV is out. After calling Vizio Customer Service, I was told there was nothing they could do and that I should just replace the TV. This is absolutely ridiculous! A brand new TV that wasn't even used much in its first 9 months of purchase should not just go out. I will never buy a Vizio product again and intend to write the company to voice my disgust in their product and their service.

I purchased 60" Vizio Smart TV from Costco. 3 weeks later, black screen appears. Vizio says they are going to have to send me a refurbished TV and their company will have to pick up the other. I decided to just take it back to Costco. I got another TV, the same model. 3 weeks later, the same thing happens. I decided that Vizio is not the way to go for TVs. Great deal on a big TV - that is crap. Vizio stated that the back light must have burned out and said this was an unusual problem. On 2 brand new TVs, I doubt it.

We got a Vizio in August 2012 and after 2 months, the TV had white and red lines and then it would turn off. We had to unplug the TV, wait, and then plug it back in. Then the TV had white, red and green lines and turned off. We called and were told we had to send a picture of the TV to make sure we didn't damage the TV. I told them just to send a repair person out to look at the TV and I just want the TV fixed. After almost 2 months, I emailed tech support again and told them I would be sending the picture of the TV. I will do what they want me to do but if they give me a hard time, I will call my local TV station. They will contact the company, put it on TV and they’ll let people know how the company solves the problem.

Vizio (42-inch E420VA) coax connector - I purchased the TV on September 4, 2012 from Costco and the coax connector for the DVD/VCR player was not working. My husband figured he had it connected improperly. The next time he tried to connect the cable, the complete coax connector came out of the TV. Vizio informed me that since the connector came out of the TV, it is not under warranty. If the connector was still in the TV, then we would be covered under warranty. As this TV is only 3 months and 22 days old, this should never have happened. I will never buy another Vizio and will inform anyone looking at these not to purchase. Word of mouth travels fast, and I wish I would have read more reviews before I purchased.

I bought a 37-inch Vizio last year and it worked great for 10 months. I had registered it on their website and they said, "Yes, we see when you bought it." The TV would go black and the sound would work. They would not authorize it to be sent back until they had the original receipt. Then they told me because of the nature of the problem, they would not repair or replace a broken picture tube because it is so stated in their warranty.

My husband bought me the tablet for Christmas last year. The first month, I started having charging problems. I have now sent this junk in 4 times since and it needs to go in again. The last time it was sent in, it was sent back to me still broken and wiped clean. When I called the last time, the saleswoman was so rude. I asked to speak to a manager. She said there was no reason to talk to someone else. The customer service is terrible and not helpful at all. No one knows what is going on there and it's always a different answer to questions I have. Plus, it has been a nightmare to get it sent in. Bottom line is, people spend a lot of money on this stuff and it's sad when it doesn't work right from month one. I only gave it 1 star because you can't go any lower. I'm sick of this and just want my money back. Please help.

I purchased a Vizio 47" LED/LCD TV which worked fine for 72 days until the picture faded to a black screen. I requested them to replace my TV but was denied because their policy is to "fix the problem first and replace if it breaks a second time." Customer service sent a technician and the main board was replaced. The TV worked fine for 240 days until the black screen re-emerged. I demanded a new TV but was denied, again. I was told, "Vizio's policy is to fix the problem and replace the TV if the same problem exists. This time, it appears you have a different problem."

TV was shipped with 2x broken HDMI ports, making the entire thing completely worthless. The submission rules of this website prevent me from fully articulating my anger and disgust, for there are no profanity-free words I could use to accurately describe the level of their shoddy work. If I produced a product that lived "up" to Vizio's standards, I would be fired and blacklisted immediately. I would not feel bad if a meteor fell on the CEO's family and he had to watch, not in the slightest.

I am warning all consumers on the poor quality of both the Vizio brand and especially their customer support. I purchased two of their 32" televisions from Tiger Direct in January 2012 - model number #M320VT-B. I was upfront with them from the very beginning of the technical/consumer help call to Vizio and told them they were refurbished/re-certified, and out of the warranty period. One unit does not get any digital over-the-air stations (I was only using it for HDMI so I never tested the over-the-air digital until 8 months after the purchase) and the second unit (which I unboxed 8+ months after the purchase) has a screen that goes out within 1 to 30 minutes.

The store is over 1.5 hour away and after unpacking and setting the TV up, I tried to power it up by instructions and it would not power up. It would power up by switching on TV but not remote. But, you have to use remote to be able to program the TV. I tried new batteries in the remote; it was no help. I called Vizio Support and they walked through resetting the remote and then said they would have to send a new remote and put me on hold. When they came back, they said it would be sent out. When I asked how long it would take, they said 7-9 days which is ridiculous for a new product that did not work out of the box.