Sony TVs Reviews

My husband and I purchased a Sony Bravia 42" LCD television in June of 2008. About a week ago, the sound completely went out. Now we received sound on a very limited basis. I called Sony Service and talked with a really nice person who walked me through a few minor steps to see if this would help. Three seconds after I hung up the phone, the sound completely went out again. I immediately called back and this time, got a young man who more or less said, "Sorry, you're SOL. There is nothing more we can do. Your warranty ran out less than six months ago and you will just have to pay to get it fixed." I told him that since the TV was only a year and a half old, it should not be having this kind of trouble. His response was, "Too Bad, So Sad."

I contacted Sony about an issue with a 50-inch XBR television I own. The image is green all the time on all channels and playing DVDs result in the same video issues. After researching this problem and discussing it with Sony at length, it was determined that I have the green blob problem - an issue known to Sony and one which resulted in a class action lawsuit against them (see articles on the green glob). In any event, Sony offered me an up-sell offer, a chance to let me purchase a new television at a reduced price. After some thought, I reluctantly (and in retrospect, stupidly) agreed. What I didn't know at the time, however, was how difficult it would be to actually receive this replacement television. There were stickers from the old TV that needed to be mailed first, multiple phone calls to confirm order/payment, tracking, etc. Then there was another two weeks wait and more pointless phone calls to Sony.

I purchased a Sony Bravia Modl KLV-32V550A INS, 6177073 on 07.10.2009 at a price of Rs 42900. The remote control provided with the TV does not work. I contacted the seller repeatedly on phone and personally. I was promised a solution within 48 hours. But it is nearly one month and still they have not sent a single qualified person to come and solve the problem. They have written down my complaints every time and given me a 6 digit number to keep as record. They sent one useless novice on 6th of December, who did not know anything about the TV and wasted my time. I do not know how to get rid of the box and get my money back and switch to some other brand of TV. I will be happy if they will return my money in full, so that I can use it to buy a home-grown product like Videocon or Onida.

In January 2007, I purchased a Sony KDF-60XS955 for $4,400.00. January of 2009, blue haze, yellow screen and the green blob. I contacted Sony several times about the issue. They stated it was out of the two year warranty period and I would have to replace the optical block for $1,200.00. 7 days out of warranty and they would do nothing over a $4,400.00 TV. December 4, 2009, still nothing from Sony. I'm just waiting for the next class action lawsuit with my model number since there are several thousands of people with this problem. Others have gone to small claims and have won $700.00 for half the repair of the TV. I think it should be a recall since Sony installed defective parts, which they were aware of, and still sold the TV sets to the public. Never buy Sony.

In November of 2004, we purchased a 60" rear projection Sony Grand Wega LCD Projection HDTV (Model KDF-60XS955) at Best Buy in Framingham for $4187 (which included sales tax, delivery and a 4-year service contract). In the spring of 2007 (2 years after purchase), a blue haze with blue dots began to appear on the screen, causing significant deterioration of the picture quality. I called Best Buy about the problem, and they sent an authorized Sony repair serviceman who arrived with a new optical block (which is the equivalent of the picture tube of CRT, the guts of the television).

I bought Sony that I am having problem with it. I went online to see if there was something I could do to fix my problem. I read all the lawsuits and the problems that everyone is having. It’s such a shame that people are getting ripped off. By the way, my Sony TV has a large yellow spot in the screen. From what I read, the optical block is out.

I purchased a KDF-42WE655 Grand Wega television in January of 2005 for $2,400 that now has the well-documented failure of the optical block. A blue haze and horizontal streaks radiate from the lower left-hand portion of the screen, which impairs viewing. The internet is filled with postings from fellow consumers reporting the same condition and sadly, their stories end with the same customer service treatment I received. It took several minutes of my time and persistence until I reached a fourth customer service employee, who, after much prodding, offered to sell me another television for ~$1,000 or receive a $400 credit towards a $1,200 repair (I called an authorized Sony repair outlet for that estimate).

I purchased a KDF-70XBR950 back in 2005. On 11/24/2009, I began experiencing an optical block issue with my TV. I called Sony and they stated that they will not assist me in any way because all warranties are expired. I paid $6,000.00 for this TV and it only lasted for 4 years. The image on the TV has become distorted and the colors are not correct.

My four-year old $2,600 Sony LCD/HD TV has started turning to a blue haze on the screen. I have made contact with the service department via email and telephone and have been told that even though this is a known factory defect, I will still have to pay for repair and parts, estimated around $1,200. There are several pending class action lawsuits around the country, unfortunately not in my state, and Sony still is not making good on their defective part. A refurbished part cost nearly $800 and is only warranted for 6 months. I find this kind of support for an expensive TV totally unacceptable. This TV, a KDF-42WE655, has been run only about 10,000 hours of its estimated 60,000 hours of projected life span, so I am very disappointed in the durability of this TV. I have even offered to do the repair work myself, just send me a replacement part and they have refused. My advice is to not purchase Sony equipment any more. I sure won't!

We lost home and contents in the May 2008 Parkersburg/New Hartford, Iowa tornado. While the home was being rebuilt, we lived with relatives, at motels and rental properties. I purchased a Sony Bravia 32" LCD TV from Best Buy on August 27, 2008. I did not use the TV immediately but probably registered it shortly after the purchase date. We were replacing our items in anticipation of the completion of the rebuilt home. On November 30 of this year, my Bravia started jumping and twice the screen went completely green with no picture for a few seconds. Then the bottom 3/4 of the picture was foggy with vertical lines running and jumping. I called Sony customer service on December 1 and they had me do several checks which did nothing to help the problem. Then, they asked me to have a technician check it which I did. He informed me that it was the display and would cost $500-$600 to repair. I called Sony back with the information and they told me sorry but since my warranty was out 12 months from the date of purchase, they could not help me with the repair. I would assume I ran this TV (which was in my bedroom) 13-1/2 months. With products like this, I will not purchase another Sony product.

The Sony Grand Wega TV purchased three to four years ago has defective parts that overheat and Sony will not repair anything but a low cost door to the lamp. Components like the optical block that suffered heat damage are not part of a recall. Sony rep insists that customers were notified and that they will repair only the lamp door issue and in my case replace the lamp. I stated, "You know the TV is defective and you will not give me a credit to get another TV so basically i paid over 2 grand for a TV that is junk." What is really pathetic is that the door will melt again and someone's house will catch on fire. I hope no one gets hurt. I'll never buy a Sony anything again.

I purchased Sony TV, Model KDFE50A10 in December of 2005. I received a letter from Sony that this model would turn off on its own, due to software issue. Sony requested that I send them the serial number to verify that the TV was affected by the software problem. I received a reply from Sony that my TV does not have an issue with the software problem. Within two months of the correspondence with Sony, I started having the cut-off problem. I contacted Sony Tech Support and they told me to power down the TV and not to use a power strip.

We bought a Sony 62-inch TV in March 2006, model KDS-R6OXBR1. Last week the bulb went out and spent $200 to get a new bulb. Next, we noticed that everything is now green! I spoke with Sony who told me that it was probably the optical block. They offered me a new TV (52-inch) for $1,300 or I could call an authorized Sony technician. I called the tech the next day. They informed me that it would be roughly $1,200 to fix the TV, but that the same problem would happen again. They were also the ones who told me about the class action lawsuit. I came home, did some research and found this website **. I called Sony because I think it's crazy that I didn't get any info about this recall and the fact that this TV is only 3 years old!

Much like other complaints on your website, our 50" Wega Sony TV is junk. The light engine failure, a Sony customer service technician told us, is about a $1,300 job. They claim it's our fault for not "registering" the set when we bought if from Circuit City 4 years ago, but I don't have the warranty card with my other paperwork, so I'm certain we did register it at the time of purchase. The company's customer service technician, who spoke very broken English (I didn't get his name), read me a scripted text stating that this warranty was extended till June 2009 but we missed out on it, and now all they will do for us is sell us another Sony TV for the bargain price of $900! Are they kidding me?

I purchased Sony Wega KDF-55XS955 in November '04. I have replaced three bulbs in the time I have had the TV, but the TV is only used about 4 to 5 hours per day. I now have a blue haze across the lower 3 inches of the set as well as a grapefruit sized blue haze in the center of the set. I see from researching the internet that this isn't an unusual problem to have with these Wega televisions. I contacted Sony and they say it sounds like the optical block and it may cost up to $1000 to repair. That is unacceptable for a TV only 5 years old that cost over $3000. Are there any lawsuits covering this product that I can participate in? There must be some way, with all the people affected by this to recover some of the money for this faulty product.

I purchased a Sony Wega 42" TV 4 years ago and after about 3 years of use, the screen slowly started turning completely yellow. Now in the center of the TV is a blue blob which is slowly taking over the television. A $3,000 TV should last longer than 3 years before it starts failing. But it seems that Sony produced a bad product and won't replace the optical block. Customer service won't return emails or talk on the phone.

I purchased a Sony Grand Wega model KDF55WF655 in 05/2005 for $2,770 + $500 for the extended service plan, which expired in 05/2009. Too bad, these are not cheap TV units! One month ago, I started having the same optical block failure. I contacted Sony and this is what they have to say:

I purchased a Sony Wega LCD 42" TV in June of 2005. It has a "blue blob or haze" on the screen caused by a defective light engine, also called an optical block. According to my research, Sony knew of this problem and still sold the Wega series in retail outlets. The consumer was never notified of this recall through USPS or email.There is also an issue with pink spots on the screen, which are caused by a dust problem.

I purchased a Sony Grand Wega model KDF-50WE655 on 09/02/05 for around $2,600 at Costco. It started having trouble with the picture and I called for service. On 03/23/09, I paid $95.00 for the tech to tell me that the blue LCD panel has gone out and the optical block needs to be replaced for an estimated $1,100.00. I was told by a Sony customer service that there was a recall and I missed it. Apparently, it was notified via the web. I am a senior and I do not have access to the web. The daughter is filing this complaint for me. I am now widowed and out of a TV. Sony graciously offered to sell me a new TV at a great discount. Obviously, there is a defect in this model's parts. Do I have no recourse?

I purchased a Sony KDL46XBR5, 18 months and 21 days ago. The right side of the screen is slow, ghostly and the entire picture is dim. The slow and ghostly problem is as if the right 1/3 of the screen is slow to update. A picture will appear to be in slow motion as it fades away and is updated with the new display. The dim is across the entire display. It seems as if something warms up after awhile and the picture becomes normal. A service technician told me that I needed a new LCD panel at over $2,000. At first Sony said that the warranty expired (21 days over) and they would not be able to help me. I continued to call and spoke to another service representative. Sony is working with me and will assist with the repairs, but if the cost exceeds the value of the TV, my only option is to purchase another set through SONY at what they considered as a discounted price.

Television model KDF-60xs955 has an optical block failure rendering the TV useless unless a costly repair is made. Numerous Sony LCD rear projections have the blue blob/dot problem and a recall/class action suit was filed. However, I have missed the narrow time frame for repairs due to my problem just having appeared. Sony will not compensate in anyway to help with repairs on a four-year-old defective TV. I have also had numerous other problems with this TV unrelated to the current issue and Sony has not assisted at those times either.

I purchased a Sony Grand Wega in 2005 and 3 years later, it started having the same blue blob everyone is talking about. I paid nearly $4,500 for it and here I am 3 years later in need of a new TV. I googled the problem and found out I am not alone. So many people are experiencing the same problem. How can Sony get away with this?

Never buy a Sony Wega TV! The company is refusing to honor its extended warranty that it failed to notify registered consumers of and their TVs are breaking down in the thousands. I have a 60-inch Wega with a bad optical block. Sony wants me to pay $75 for a "diagnosis" and said they would put $600 toward the repair. Stay away from anything Sony. They don't stand behind their product.

I own a Sony Wega 55-in. television that is less than 5 years old. It has been rebuilt once less than 2 years ago. As soon as my extended warranty was up, the television started experiencing the same "Blue blob" syndrome that had occurred originally. Upon researching this problem, I found out the Sony is willing to do nothing about making reparations for these TVs. They knowingly sold defective sets to the consumer and for $3200, I would have thought I was buying a quality product with a good customer service support network. I found that to repair this piece of junk, it will cost an additional $1200 and there is no guarantee that the problem will be permanently fixed. There are hundreds of us who have the same problem with no one to assist our concerns. Please respond with any ideas as to how we can get Sony to fix this situation. They have been giving everyone whose warranty has expired the runaround, even though they knew the problem existed while still selling these problem sets. Thanks.

I bought a Sony TV, paid about $4,000 and now I have the same problems like everybody else - blue lines. The TV is a KDF-70XBR950. I called Sony and they told me that I was on my own. Shame, shame on Sony. Beware of Sony products.

On 9/7/06, I bought a Sony KDFE50A10. On 11/25/08, the unit went out and my 5-year Sony extended service covered it. Now, it has blue haze at the top sides and is going more into the middle of the screen. Having 2 more years on the extended service plan, I called Sony for repair. To make the very long story short, I was told that there is not enough money left on the service to fix the TV because the first repair was so much, the main board went out, and now, it's the light engine and it costs too much, so here is a "buy out": Here is $600.00 of the $2000.00 spent and go buy another TV.

I have a Sony Grand Wega KDF-60WF655 that was purchased a few years ago brand new. In February of 2009, I started noticing a little blue creeping up from the lower right corner. I called Sony and found out that they had discontinued any warranty repairs on December 31, 2008 and would not repair it at their cost. I made calls and went as high up as I could get with Sony and never got anything more than that they would sell me another TV at a "discounted" price. Now, the screen has turned into several blue spots all over and a big smudge looking thing on one side. We are very unsatisfied with Sony.

I purchased a Sony KDL-46V3000 LCD TV from Sears back in December 2007 for $1800. In January 2009, the screen began with total blackness on the bottom 1/4 of the screen until the unit would warm up. Sony sent me a zip drive with an upgrade, it didn't work. The TV acted like it was in slow motion with trails. I called for repair but nobody was in Flagstaff so they offered an out-of-town shop that charged $200 travel. I couldn't afford the $200 so I waited. I called again, this time I was given Sears as an authorized repair center; $3800 was the quote to repair the TV, as the main panel was out and they no longer have that same panel available as a replacement so they would have to get additional parts to make new panel work. I called Sony Customer Service, was told "Sorry, it's out of warranty, fix it if you want; we don't control the repair costs."

I purchased two Sony DLP KDF-60XBR950 for $7,200 in March 2005. The optical block (light engine) on one of the unit is deteriorating and creating random and permanent blue dots on the screen known as a "starfield pattern". In addition, a permanent 2-3 inches wide and horizontal streak of various blue colors appears approximately 5 inches from the bottom of the television’s screen. After paying $89 for a Sony authorized technician to write down "starfield pattern" and "replace Optical Block" on a piece of paper, I contacted Sony Customer Service. The television is out of warranty, but after approximately three hours on a toll call over the period of about two weeks with Sony Customer Service, arguing and explaining my frustration and faulty Sony parts, they have agreed to pay for the labor charge ($395) to replace the Optical Block ($571).

For those with Sony liquid crystal-based rear-projection TVs, I have set up an informational web site with extensive information on optical block and related problems that lead to discolorations on the screen, melted parts, etc.: **. If you have experienced the warped lamp access door problem or other issues that lead to melted or burned parts in your TV, I encourage you file an incident report with the Consumer Product Safety Commission: **.

I bought a KDF50WE655 on July 14, 2005. I was happy with the TV for a long time. After a couple of years, I started noticing what looked like purplish finger prints growing across my screen. I blamed the kids for touching the screen, but they said they didn't. The spots kept growing but I was still able to watch the TV without too much annoyance, but it was getting worse. This past July, my bulb went out for the first time. I got on the Internet to find a new bulb and decided to research the picture issues. I went to ecoustics.com message board and was amazed at what I saw. Shame on you, Sony! I was never notified of an extended warranty on the optical block, even though I registered my TV.

I purchased a 50" Sony Grand Wega TV approximately 2-1/2 years ago, model number #KDF-E50A10. I just started noticing a blue "blurb/line" across the bottom center of the screen. Also, the TV won't stay on. Upon pressing the power button, the TV will go on for maybe a second or two and then shut right off. Upon calling Sony, I was told there was nothing they could do and that I needed a service call. I informed the customer service representative that I noted on numerous websites that both of these issues appear to be very common problems with this model TV and that I felt Sony should pay for the service call and repair, anticipating (from similar Sony customer complaints I saw) a very expensive (over $1,000) repair. I mentioned to her the class action suit in California I read about for this exact same problem on another Sony Wega model TV.

I purchased a 50-inch Grand Wega TV about 5-6 years ago and about 3 weeks ago, I found out that my particular model had a defect. The defect was that the cover for the bulb in the set was melting due to extreme heat. I have replaced the bulb on my set at least 6 times in the time I have had the television. When I called Sony to see if they had a part, they told me that they didn't and that my set was one of the models which had this defect and wanted me to take pictures of the cover and the back of the set with the serial number, then email it to them to see what they would be prepared to do.

I purchased an LCD TV in March 2008. A few weeks ago, we were having picture problems. When we turn it on, the right side of the TV is darker with red hues. There is also shadowing on any moving picture. I called Sony and complained saying that a TV that is a year and a half old should not have picture issues. This was a $2,800 TV. So they were not helpful at all. I have searched issues over the internet and have found several other instances of the same picture issue with TVs less than 2 years old. Sony told me all they could do is ask a Sony service tech come out and diagnose the issue. He came out and told us that the issue is with the picture board. The cost to fix this is $2,000. This is almost the price of a new TV. Sony should realize they have a defect in their product and should fix something like this even though the warranty expired. Actually, they should have a recall.

Sony Wega LCD TV developed blue spots on the screen. It’s due to a light engine design flaw and Sony fixed many of these under something similar to a product defect. They are no longer fixing this problem or at least this is what I was told by Sony’s representative. I bought the TV as brand new 4 1/2 years ago for $3,300 and now Sony expects me to pay the $110 repair cost. They also instructed me that in order for Sony to fix the TV, I would have to pay a company approved by them to inspect the TV and the problem ($129.99). I complained about having to pay for that and I did not want to spend money. They said that I would be reimbursed as part of the repair. I did what they said and they called me back after getting the inspection report.

I purchased a Sony KDL-32L4000 TV. The picture became distorted and I contacted Sony Support. It was out of warranty for one week. They said they were very sorry that they could not help me and would not extend the warranty to cover the repair. I found out that it had to do with a circuit board that costs $500. The local repair service charges $125 to come to the house and I would not know how much labor they would charge to replace the item. I paid $740 for the set. I am very disappointed with this company. I bought a Panasonic now and the quality of the picture is much better than Sony.

I purchased a Sony Wega (KDF-E50A10) three and a half years ago for $2,200. Last month, I replaced the lamp for $200 and now, I am told the TV requires a $950+ repair to replace the engine. I am extremely disappointed with Sony so I called them to request some kind of relief for the repair cost. They refuse to help. I have seen many complaints about the Wegas all over the Internet. Clearly, this TV is a Sony failure. Sony should stand behind their products and come up with some kind of assistance to owners. I used to be a loyal Sony customer, but now, I will never purchase a Sony product again and will advise all my friends accordingly. Does anyone have a mailing address for Sony where I can write to complain?

My 50-inch Sony Wega TV lasted for only four years when I expected more than that from a Sony. I won't even try to get it fixed. I would rather trash it and buy another brand.

I purchased their top of the line SXRD TV KDS-R50XBR1. Within 3 years, it was repaired thrice. The optical blocks were changed twice and the fan was overheated. Because of Sony alert recalls, they emailed me a special price on another TV confirming they will deliver on my address. I provided my card number and paid the new TV. They emailed me twice confirming that the delivery location will be on **. They called me and said their letter was invalid. They will not deliver the TV and they will refund my money back, because I live here in Hawaii.

I bought a kdl-32l4000 Bravia TV 14 months ago. Just like everyone else, my TV is showing multicolored vertical lines and the pic is also cloudy. The warranty ended 2 months ago and now, we are out $900 because Sony won't pony up to the obvious defect. We don't have the money to repair or buy a new TV. Unfortunately, thanks to Sony, my family will suffer and have to wait until someday, we can afford to buy a new one! Thanks, Sony, for making my children's life a happy one!

We purchased a Sony KDS-50A2020 50-inch TV at the Sony Outlet last year for the purchase price of $799.00. The salesperson told us that we really needed to purchase the extended warranty because that type of TV has a very expensive picture "projection" light and would cost us about $300.00 to repair each time it broke. We decided to buy the warranty for $100.00. Six months of using the TV, the screen went black. We called Sony and they told us that the projection light is not covered under the warranty. That is not what the salesperson told us! He pushed that warranty on us by his sales pitch of an expensive fix. I called the Sony Outlet where we purchased it and got nowhere. The manager told me the bulb is not covered and if I was unhappy, he would reimburse me the warranty price. They also told me to go online to this specific website and they sell Sony lamps at a cheaper price than right from Sony.

After 8 months, we moved our 40" LCD TV from downstairs to upstairs because of hurricane season. When we hooked an antenna to it, it did not work. We called Sony and they sent a repairman. He said it was a broken panel and was not covered. They said we abused it and they won’t cover it. We have an extended warranty with Target, but they won’t cover it either.

I am writing this letter to show my complete dissatisfaction and trust in the Sony customer service department. I bought a Sony KDLXBR4 TV from Best Buy and after a while, I got a vertical line through the screen which was covered under warranty for a replacement. I called Sony and they told me to call Mastertech. I called them several times over the course of a week without any callback. I then called Sony back asking for another service center and they told me to call Sears (why they were making me make all the calls I have no idea). I called Sears and we set up an appointment (took a day off work) and they were a no call, no show.

On 07/02/05, I purchased a SONY KDF-55WF655 Grand Wega at Circuit City in Rochester, NY. I have been a loyal SONY customer dating way back since 8-track tapes and turntables and have always believed that SONY means no baloney. My event number is ** and have spoken to several employees who seem to be reading off of a script with no authority to bargain. I appreciate SONY's offer to sooth my loss and do understand that the style of my television is what the problem is - not the SONY brand.

I bought Sony Bravia 40" TV for INR 1.1 lacs and the LCD panel is gone within 2 years. The cost of replacing the panel is very high, the co. is asking to recover 100% cost for repairing the panel as it is beyond warranty period of 12 months. Panel going in 2 years time is clearly a technical flaw in the product. I think Sony is losing on customer quality.

I have a Sony Wega TV that stopped working. I called Sony and they said that they had not had complaints from other customers, yet when I searched online, many others have the same issue. The screen goes black and the repair people say it is a board issue that happens in many Sony TV's prematurely. I spent over $2,000 on this TV and it lasted 5 years. The company does not want to do a mass recall but I have the option of spending $600-$800 to repair it or getting another $1000 TV. A $2,500 TV should not stop working in such a short time.

It’s easy to find your TV hours on your TV. Go to Sony and type in "hours on your TV.” It will tell you how to do it. My TV as of today has 10,510 hours - far short of Sony's 60,000-hour limit! Sony has to replace it or give me $2000 for it. My TV is about 2 years old. The problem is Sony will not comply with a refund of $2000.

I bought a KDL465100 from Sony and two weeks later, two vertical lines appeared in the middle of the screen. I called Sony. For three weeks they kept telling me it was my VCR, then it was my DVD player, then it was Cablevision. One month later they sent technicians from Page Service T.V. in Long Island to take the TV in for repair. It's been seven weeks; I still don't have my TV. Page Service tells me they've been asking Sony for the new panel but they will not send it. I have called Sony for seven weeks. Every time I call, they transfer me to Customer Relations and I'm told the panel is definitely going out the next day. This has gone on for approximately eight weeks now and still I don't have my TV. I am now in the process of calling the credit card company to rescind payment. For those of you thinking about Sony..."Don't". I will never buy another Sony product ever again.

I purchased the Sony WEGA KDFWE655 on Jun 25, 2005. In late Sept. 2008, we noticed a blue streak down the left side. We called. The Sony tech gave us different things to do. No luck, and he said, "Sorry." We are snowbirds and came back in November. It was worse and plus little blue dots. I called again. Sony had no mention of recall for the problem, just said sorry. We called a local TV repair service, stated the problem and to check for recall notice. Great! There was a recall but it expired on Dec. 31, 2008. No one mentioned a recall in all our phone calls to Sony and it would cost us $800 for parts plus labor. We are looking for another TV and it will not be Sony!

We have a Sony TV that we have had for about 3 years and we have had to replace the lamp twice and today, the replace lamp message has come on again. Sony says it's the TV usage that is making the lamps go out. Sony will not help on this matter.

I own a Sony TV, model KDF-E42A10. It has a blue streak near the bottom. I had it a while; buying a new Sony bulb should repair it. I let it go for a few months. Then after replacing it recently, it did not repair it. An internet search (blue streak at bottom of Sony TV), there should have been a recall. I called Sony. They would replace it, a KDL-40V5100 with my deposit of $575 for it. Best Buy sells it for $949. A poor trade! When they offered it, if I agreed to it, I would have to take my serial number off the bottom and remove it and send it to Sony! It sounds pretty fishy! I will not purchase another Sony TV, and would not recommend it for anyone!

Beware of Sony! I purchased a new KDFE42A10 TV from Abes of Maine in NY in May 2006. In January 2009, blue lines were appearing horizontally from right to left across the whole TV. August 2009, I called Sony. It was not on their recall list. I checked the web and found out 100% of these models have a failure rate on all HD projection TVs they made! I read from an earlier complaint that even the employees were told not to buy until the changeover away from projection was complete. I read this too, "Sony has since completely stopped making projection TVs due to this and other problems. I understand it is the light engine that is the main culprit to the tune of $900-$1,200."

I purchased a new Sony TV model KDF-E42A10 from a local vendor in fall of 2006. I opted for the Sony because of Sony's long history of quality. In spring of 2009, I began to notice a blue line at the bottom of the screen. It’s now August 09 and the line has turned into a large blue blob. It appears Sony has decided to filibuster. Consequences: paid for a nice TV that almost lasted for 3 years.

I bought a 40-inch HD color TV and it had problems after 10 months. I had 2 warranties. Sony had me send it to a repair shop. That took 3 weeks. I got the TV back and it worked fine except it had a big blue line running down the left side of the TV. I took it back; Sony didn't have the parts to fix it so they told the repairman that they will replace it with a new one. Now they are giving me the runaround. They gave me reference #'s but still no TV. This has been since May. Also, the repairman has not heard from Sony either, because he still has my set at his shop. If you can give any ideas on how to get my TV or my money back, I will appreciate it.

I purchased a new KDFE42A10 TV from Circuit City in Bradenton, FL in August 2006. Jan 2009, blue lines appeared at the edges of the TV. April 2009, large blue dots in a star formed in the center of the TV screen. I called Sony, not on their recall list. I checked the net and found out 100% failure rate on all HD projection TV's they made! Even employees were told not to buy until changeover away from projection was complete. Sony has since completely stopped making projection TV's due to this and other problems. I understand it is the light engine that is the main culprit to the tune of $900-1200. Three years and that's it?

While watching our 50-inch Sony Wega TV on a Monday morning, I heard a pop and smoke came out of the front of our TV. I was in fear of fire. Can you help me?

I purchased a Sony KDF-E42A10 in March 2006, called and purchased extended service plan from Sony and it expires March 2011. The first problem was in March 2008; TV had sound and picture would go on & off. They sent out service and I was told it was the bulb and I had to pay for that. I didn't think it was the bulb & from reading about this problem with this, TV people were saying it was a "B board". I contacted Sony and told them I read it was another problem and the the bulb but they said until I replaced the bulb, they wouldn't do anything else. So I purchased a bulb, $200, popped it in and same problem. I called them back and now, they sent another service company to come. They walked in, saw what it was doing and said, "Oh, it's the B board, you should not have purchased a bulb."

On June 1, 2006, I purchased a Sony Grand Wega at the local Sears store. This television performed well until a couple of months ago. We started noticing blue patches of color interfering with visual images. This interference started out small but has continually gotten worse. On July 28, 2009, we had a television repairman to evaluate the problem, and he informed us that the light engine was going out and the cost to repair would be $900 to $1000. I cannot rationalize spending this amount to fix it.

My 38-inch Sony TV I bought in 2003 started to lose coloring. So I called the service center and they sent their technician to check the problem. I was very disappointed when he told me that I have a defective monitor which they will need to replace for a very large amount of money. I paid $3,750 for this TV system as new, and for it to breakdown with a very expensive repair required in such short time, is not what I expect from a very expensive Sony product. I complained to the customer service manager in my area. He was a bit sympathetic at first but all changed after a few e-mails. I have almost 20 major products from Sony like, three TVs, two laptops, one video cam, two digital cameras, three mobile phones, surround sound system, and two PSPs for the kids, PS1, 2 and 3, etc. Sony is now the last brand name I will think of when I buy any electronic item.

Our Sony Wega television had a snow problem on it. We called the Sony service center in Jalandhar. Two persons, Mr. ** and Mr. ** came to repair it. They said the tuner is not working properly. They took the whole board with them. Next day, they came and said they have replaced the part. On being asked, they had no proof of replacing the part and on demanding the old part, they could not even produce that. They fitted the whole board in the TV and switched it on. The TV had worse performance than before. They told me to check another TV on the same point. We did so and everything there was working properly. But they kept reiterating that another TV is not a proof of the same. Then they started arguing and then they said the words, “You just want to embezzle the money of the company,” which was an indirect hint of calling us a thief.

I purchased Sony KDL52V4100 on August 31st, 2009. On July 2nd, 2009, different colors started to come. I called Sony; they promised a tech person will come and fix it on 9th July. No one came. No one called. The same thing happened one more time. They gave me a date for the future. No one called; no one showed up. I have called Sony now almost 10 times; every time promises and promises and really no action. Sometimes, they say the part is on back order and sometimes their tech team will get back to me. I have spent over $3,000 and they really do not care. The worst customer service I have ever experienced. My case number which is still open is **.

I opted for replacement screen and waited for five weeks with no response. I then called the repair company and they told me Sony rejected the repair? I called Sony and Maria (ID# **) told me to expect a call in a few days. I did get a very disturbing call from them saying it is normal for their products to have defective screens and there is nothing they will do about it. They informed me that a few dead/stuck pixels is normal. Can you imagine what the commercial would look like if Bravia stated that the screen may have acceptable defects? A family watching a movie and the kids asking, "What is that red dot, daddy?" The father replies, "It's an acceptable defect and Sony doesn't care about it or us, the consumers."

My Sony TV model KDS-R60XBR1 has a color issue. The screen is green, the people are green, etc. I know now that there was a lawsuit on this issue, but it's too later for me. I spent about 4,000 dollars for this TV and the picture was good for about 2 years, then it went green and I can get no satisfaction from Sony customer service. The little guy gets shafted again, I guess. I spent a lot of money for this system that I was told was the best picture I could get. Not true. Many less affordable televisions have a much better track record than this overpriced piece of...

I purchased a 42" LCD TV (model KDL46V2500) from Circuit City in January 2008 for $1699.99 plus tax. In October we began to see colored vertical lines that would eventually go away and be replaced by the regular picture. We called Sony, who sent a repairman to the house. It did not malfunction while he was here (10 minutes) and he stated he could not fix what he could not see. This was the end of any cooperation from Sony. I called them again in December and January. In December they suggested it was not my TV but rather my cable provider. ATT immediately came out and troubleshot the entire system, assuring me it was not a satellite issue.

I purchased a 50" Sony Bravia TV for my parents as a Christmas gift in 2007 (Nov. 22, 2007) from Circuit City. 14 months after the purchase, they had to replace a part at their expense for $300+ and we were okay with this. Now the TV is again not working properly. I contacted Sony customer service and they are not willing to work with me to correct what I feel is a "lemon" TV. They claim that because my parents misplaced the original invoice (and I cannot obtain from Circuit City because they filed bankruptcy), they can not assist me. I have record of the purchase via my credit card statement, model number and serial number. I am quite upset that a well-known and very expensive TV manufacturer is not willing to stand behind their product. A TV of this value should last far longer than two years without any service issues.

I purchased a Sony 55" KDF-55WF655 from Circuit City 2005 along with a 4-year extended warranty. Extended warranty expired in March 2009. Total cost so far is $2600 for TV, $499 for 4-year warranty, $300 for the TV stand, $350 for surge and power supply box, $268 for bulb, $160 fir TV service tech. Total cost is only $4,177, and still have blue haze. Thank you, Sony.

We purchased a Sony Bravia KDL-40V3000 40" TV in December 2007. In August 2008, the TV turned off by itself and could not be turned on. The standby light flashed 13 times. Sony gave us a name of a repairman in Fresno, but 13 flashes was not on his troubleshooting list. We had to send the TV back to Sony, and in September 2008, we received a reconditioned unit to replace it. In June 2009, the same thing has happened with the replacement TV. We did not purchase the extended warranty, so we are out of luck. Apparently, these TVs are only made to last nine months! What a bargain! We will never, I mean never purchase a Sony again. We spent nearly $1800 on the original TV. It was a real pain to ship our broken TV back to Sony, not to mention the hassles we got from Sony customer support and the TV repairman when we told them that the light was flashing 13 times.

I have a Sony Wega KF-WE42 and had the same problem with the blue sprinkles as well as blue blobs of colors on the bottom left hard corner of our TV. I thought the TV had had its dash and actually tried to claim it through our insurance. Only had it for 3yrs, I was informed by my insurance that I would actually be covered by what’s known here in New Zealand as the Consumer Guarantees Act.

Sony Projection TV (model number KDF-42WE655): I bought it less than 3 years ago. The lamp went out at 2 years, and now, I have the same blue dots as everyone else is complaining about. I contacted Sony. I will not make good. This is the last time Sony will ever be on my shopping list. P.S. Has anyone ever had a cell phone that lasts longer than 18 months? It seems like all these foreign electronics just can't stand up. Whatever happened to the good old American-made products?

We purchased a Sony LCD Rear Projection TV on February 13, 2005 from Circuit City for $2,007. Since we purchased it, we had to replace the lamp. Then this May (3rd) ’09, we notice a couple of blue dots on the screen. We went online with Sony support and described the issue and we were told to unplug the TV, plug it into another socket, play a DVD, play a video, do a reset etc. Everything I was asked to do was silly given the issue was a couple of blue dots.

I would like to meet all others that have purchased Sony Rear Projection TVs since 2004, that have the same problems that I have since my purchase 3 and a half years ago. Sony has two defects on these sets. The Optical Block aka Light Engine fails every 9 months to a year. Failures are identified by a green or blue blob in the picture.

I purchased on 1-2-09 new two Sony TVs, one a 52" and the other a 26". The 52" stopped working about a month ago and I have had the runaround ever since. I have been flimflammed and lied to and promised and everything else and never yet have had a Sony repair company come see the TV as Sony promised. I was told it will be fixed sometime in July. I bought the extended warranty too and it is not worth the paper it is written on. All I have to say is that it is amazing. I have at least 40 hours on the phone with them and no results at all. I am sick about it!

Less than four years ago, I purchased a Sony KDF-42WE655 TV for $1895.28. In early May, we discovered a blue discoloring on the picture. We called Sony repair at 1800-222-SONY and they told us we would have to call for service. Ross Factory Service, 1017 W Marlton Pike, Cherry Hill, NJ 08002 (856-429-5757) came out to look at the TV. They charged $95.00 for the estimate. They estimate the repair at $993.61! Ross recommended that we call Sony and see what they can do for us because a TV of this age should not have this problem. I did that and Sony told me to go look at a couple of replacement televisions and they would give us a lower price. We did that and the price they gave us for the televisions is still around a thousand dollars.

Sony Trinitron TV 1998 shuts off automatically and makes a sound when shutting down. I will need to buy a new TV. It's out of warranty. I won't get a Sony next time.

I have a Sony KDF-55WF655, and I'm very upset, as a lot of others are. I have the same problem with the blue haze and blue dots all over my screen. This didn't start, until around February of 2009, and now I find out this model was defective, but that the extended warranty expired on 12/31/2008. I spent $3000.00 for a freaking TV which lasted about 4 years, and cost $1,260.00 to repair! Also, as many others have posted, I have been a Sony fan for many years but never again! I have retired, since purchasing this TV, and can't afford to fix it or buy a new one. Sony should be ashamed. If anyone files a class action lawsuit against Sony, please let me know, as I would like to be a part of it. It sickens me to take my $3,000.00 TV, which has lasted only 4 years, to the dump.

I purchased 2 Sony TVs from Best Buy and was sold an extended service plan for 4 years, one for $329.99, Model # KDL40S2000 and the other for $458.87, Model # KDSR60XBR1. My complaint is Sony also sold me an extended warranty. This method is ripping me, the consumer, off. Why would I need 2 different warranties for the same product? Sony reimbursed me for the $458.87 for the 60". However, I have never received any reimbursement for the 40". I spoke to representative, Anna, and she advised me she could not do anything about this. I do not understand this when a refund was issued for one and not the other. Please help to resolve this matter. It is not fair or right to the consumer.

I bought a Sony KDF-60XS955 LCD Television a few years ago. Within months, the Light Engine went out, over $1,600.00 to repair it. I've had to replace the bulb 4 times. I now have the blue blob/haze back again. Sony insisted that I pay for a technician to come out and look at the TV. He confirmed what I had already told Sony, it is the light engine going out again. From what I have read, they have continued to sell their LCD sets, knowing the problems with these sets. I've about had it with Sony and ready to join anyone else in favor of a class action lawsuit. I just paid $108.00 for the tech to come out. They are quoting me a total of $1,091.87 to fix the set again. I'm $2,000.00 in the hole after the purchase. I will still have to try and negotiate with Sony. I had problems every 6 to 9 months.

So I bought a Sony LCD TV (model# KDL-40V2500) in June 2007 and it stopped working May 25, 2009. I called Sony the next day and they said to call repair shops, gave me a couple numbers to call and also recommended I call Best Buy Geek Squad where I purchased the TV. I called BB and they sent Geek Squad out a week later June 22, 2009 and charged me $168 for the service call and said the part I needed would cost me $787! That's almost as much as a brand new TV will cost me. So I called Sony again and they said there was nothing they could do about it because the manufacturer’s warranty had already expired.

My husband bought the Sony Bravia as my 2007 Christmas gift. Just this past Thursday, May 21, 2009, the TV shut off. We called Dell; they said the warranty expired 12 months after the purchase date. Then, we called Sony which indeed has the worst customer service I have ever encountered. They sent a repair guy, which by the way we had to call several times in order to have someone to check it. Finally two days ago, someone came to say that the panel needs to be replaced and it will cost $1,600.00 to repair. We paid $160.00 for the visit and Sony offered to send a new TV. However, we had to pay $200.00 due to expired warranty.

I purchased an LCD Sony Bravia on the 22nd of April from Vegas Electronics. Two weeks later while I was watching TV, it shut off on me and could not turn back on. Sony told me in order for my warranty to work I have to have a receipt. When I faxed Sony the receipt, they told me it was an invalid receipt, I couldn't get the TV fixed and would cost me $130 plus labor fees. So, I told Vegas Electronics about the situation and asked them to replace the television. They told me that they wouldn't exchange or give me my money back. Now, I am out $600 and no 36-inch TV. What can I do?

I purchased the Sony Grand Wega model #KDF-60XS955 back in 2005. Recently, the screen started to show blue streaks and hot spots. I looked up this problem on the internet and found 1000s of complaints from other buyers who had experienced this exact problem. I contacted Sony, only to have them tell me they extended their warranty until December 31, 2008. So my TV was no longer under warranty. The problem is the optical block has gone bad and it is a $2,000 repair! I bought the TV for around $3,500, but never expected that in only 4 years I would have to get rid of it. Sony has the worst customer service and I am extremely angry that I now have to throw away not only the TV, but the custom stand I bought for it as well!

The 46" LCD Sony Bravia TV I bought from Costco started showing color loss/fade within 7 months after purchase. I had the Sony certified technicians from DTR fix it and only a month later, it is much worse than before. Just to get someone out takes a long time, not to mention the time it takes to fix it - and then have to deal with a defective product. I am very disappointed with my TV. I have already complained to Costco as well.

I purchased this television in October 2005 new from Circuit City. I also bought the stand made specifically for this TV. Television stopped working in April 2009. I called service repair. The technician opened the front panel and found that access door and everything around door was melted, including casing frame, etc. The technician informed me that I was very lucky that the unit did not catch fire and he unplugged it. With television ($2,400), stand ($500), delivery and set up ($200) and $80 for technician to tell me set is a fire hazard and could have burnt my house down and killed my family, I am out $3,200. I have read on many sites that this is happening frequently and Sony is offering very little to replace defective sets. I have pictures and documentation for everything I am writing. Is there anyone who can tell me what can be done before one of these sets kill somebody?

On April 26, 2005, my fiance and I bought a 50-inch Sony Grand Wega 50WE655 from Best Buy for $2,999.99. About a year ago, we noticed some spotting on our television screen. We thought it was the bulb so we replaced it in December 2008. To our disappointment, the spotting was still there. In March of 2009, I did an online chat with a Sony representative and told them of our problem. It was then that they informed me of a limited extended warranty for certain 2003 and 2004 televisions exhibiting warping of the lamp access door. I read the paragraph in the warranty that read "Additionally, through March 31, 2010, Sony will repair the lamp access door and any other components damaged as a result at no charge for any of the covered televisions. Customers who experience this issue should contact Sony at (888) 649-7669 to schedule a repair. Sony will only provide free repair to covered televisions that exhibit this specific condition" and decided to give Sony a call.

We purchased a Sony kdl-40z4100 TV for $2,211.97 on Dec. 21, 2008 from Best Buy. The set had sound problems. Precision TV in Concord, CA installed a new circuit board. Now it's about half as vivid as it was before. Precision TV says it is fine. I called Sony and the best they will do is to send me a refurbished TV. They said it may not be of equal quality. I want a new TV for all of my troubles.

I purchased a Sony Grand Wega LCD projection TV Model KF50WE610. Screen started getting dark looking smudges on it. I ordered a new bulb for it, only to discover when the new bulb arrived that the bulb housing cover was warped and partially melted. Also, the housing the bulb fits into is also distorted and partially melted. I contacted Sony and they gave me the service center in my area. It seems, after talking to the service man, that Sony does not even make the replacement parts, and even if they did, Sony would not replace the parts that caused the problem, even though the customer service rep from Sony said they would fix it at no cost to me.

I purchased a big screen TV from Circuit City, now defunct. Anyhow, the big screen seems to have a defect acknowledged by Sony but will not recall. I am watching a screen that is getting greener every day. Sony will not acknowledge the flaw in the TV. I am out thousands of dollars and cannot afford counsel.

I purchased a $1,500 42" Sony LCD projection model KDF42WE655 in September of 2005. In April of 2008, I had strange horizontal lines permanently across the screen. I had to take it to the nearest authorized Sony service center, which was an hour away and a complete dump. They had to replace both the A and B boards and Sony paid the $200 in parts, while I paid the $200 for labor plus a day's vacation. Now April 2009, I'm getting the famous "blue ray" across the bottom of my screen that you can find all over the internet. Is this where they got the name for the blu-ray player? Anyway, I wrote Sony a letter once again and note - this is the only way you're going to get anything accomplished.

My 2 1/2-year-old TV that cost me $3,500.00 does not turn on. A lot of people are having the same problem. We do not have the money to fix or to buy a new one. They knew about this problem for a while. They are not willing to fix the manufacturing problems.

I bought a Sony Grand Vega KDF-E55A20 LCD projection TV in March 2006 that cost over $3,000. In April 2009, the screen started going black. For every 30 seconds, the screen went black and re-appeared for 30 seconds, and repeated the cycle. The TV repair guy said the lamp needed replacing, which he told me was not uncommon. I paid $200 to have the lamp replaced. Now the picture is very dim, has a large area of yellowish tint on the left side of the screen and bluish tint on the right half. I called the TV repair guy and he told me it is probably the light engine that has failed, which is an $800 repair. This is beginning to sound like a money pit proposition. I do not want to pay $800 for a TV that was selling for about $1,400 a year after I paid $3,000.

Sony KDF60A2000 is a real piece of crap. I purchased it for Xmas 2007 & by Dec. 2008, it went black. I spent the whole month, including the holidays without a TV. After 50 years dealing with Sony, I fear it will be my last. I was being held up by my TV, $350 per year for 3 years now, the picture turning green. It's unbelievable.

I bought a Sony TV KDF-55WF655 in 2004-05. The first year I replaced a part for $500.00. The same year a bulb $300.00 and now another bulb $200.00 and within a week or two of replacing the bulb again, it now has blue dots everywhere and yellow splotches everywhere on the screen. I'm told it is an optical block that cost $2,000.00 and after looking on the web, I noticed that this is a common thing on this Sony TV. I'm so upset that Sony will not warranty this defect or lemon TV that they sold to the public knowing about the problem. I would like to know if there is anything I can do or if there is a class action lawsuit going on. I need a new TV.

Sony Grand WEGA 60" television has blue dots and blue blobs. Optical block was known to be defective, yet customers were not notified by Sony and now Sony refuses to repair/replace. As of this morning, the television no longer has sound or picture. I would be interested in joining a class action suit.

I bought a Sony Grand Wega 60 inch LCD television (model number KDF60XS955) in December of 2004. I paid $4,200 for it from Best Buy. I had the lamp replaced the following year for $200. I now have a brilliant blue swirl that covers the entire left side of the screen. After reading online of the many common problems of these sets, I'm at a loss as to why there hasn't been a class action suit or at least a recall from Sony.

In 2004, I purchased a Sony KDF-50WE655 projection TV from Sears for 2500 dollars. In September of 2008, the screen went black and lost sound. I called Sony and they said the lamp had burnt out. I purchased a new lamp block from Sony and installed it for 200 dollars. It lasted for only 1 week and the TV went dead again. I am disabled with ALS and on a very fixed income and could not afford to get it fixed at that time. My kids gave me money at Christmas so I could have it repaired. The screen also had small blue dots, hardly visible at that time but still there. I found there was an extended warranty for this problem and I called Sony between December 26th and December 29th, 2008 to make them aware of this issue. They said they would record my call so if it got worse.

I purchased a 60 Sony Wega KDF-60XS955 in May of 2005. In September of 2009, we repaired the thermal sensor because it turned off and would not turn back on. $319.90 in repairs for a TV less than 4 years old, not including 3 weeks in the shop and having to load it and unload it. The end of March 2009, we noticed a bluish discoloration in the left bottom corner. It grew day by day, now covering the entire screen and making it unbearable. So we loaded and unloaded it (again), and the shop gave us a number to see if Sony would cover the $1,000.00 repair cost to fix the thermal sensor. I called Sony and the free number was disconnected, so it was a long distance call.

It's the same as everybody else. I got a Sony projector KDF-60wf655 in 2005. The blue dots started to appear on the screen. I knew that I had to replace the bulb any time, so I thought the dots were the message that the TV needed a new bulb. I received it today and my husband installed it, but the blue dots are still on the screen. I checked the website, Sony.com, and they don't offer any answer for blue dots on screen. They had a note on a news link where it says that Sony wants to improve their products and they will help you cover the repair, but you click on the link and the page has been removed. I'm going to try again before I talk to a representative. Wish me luck.

Our TV got some fault and we tried to tell the Samsung customer care people. They put us to various people and then disconnected the line. They did nothing. I am going to take them all to consumer court!

We purchased a Sony Grand Wega KDF-E50A10 in 2005. It now has a large yellow/green blob in the center of the screen that turns into several blue spots when the TV is first turned off. I contacted Sony support and was told since the warranty had run out, repair costs for this problem is our responsibility. Like many others that have purchased this model, I'm finding that the cost for the repair is $1,200-$1,400. I will never buy another Sony product. Please include me in any class action lawsuit.

I bought the TV in 2004 and just found out that it has a defective part that Sony knew about. The optical block was bad in model KDF-42We655. They had an extended warranty they offered but did not notify anybody about it. I was told to look on the internet about the problem. I found page after page after page of people with the same problem just like mine. They contacted Sony and were stone walled. The repair is very costly - $800.00 plus. This is very unfair since they knew about the problem. The end result with the phone call was, they wanted to sell to me another TV with a discount that they couldn't even tell me how they computed. I asked for a name and number or address of the next person to talk to and all I got was, "We can't give that out."

My wife and I bought a Sony XBR1 less than three years ago. The TV was great for the first year under the manufacturer's warranty. Since then, I have had to replace two lamps and an optical block. The optical block is under an extended warranty because of a class action lawsuit against Sony. Maybe it's the luck of the draw, but this was over a 2000 dollar television at the time of purchase, not the type of thing you expect to fall apart after a year. Their customer support would not even entertain anything that was not the optical block. If you want them to take a look at any defects on your television, plan on starting a class action lawsuit which I am willing to join if anyone else is having the same problem with lamps. To put the problem in perspective, Sony claims their bulbs last 8,000 hours. So my two bulbs should have lasted nearly two years if I never once turned off my television. Seeing how Sony is unwilling to cooperate with me, my only recourse is to let others know about their defective products. Next television will be a Samsung.

I have a Sony LCD TV that is 3 years old. I have a blue blotch (spider-like) that is in the center of the TV extending outward. Sony is aware of this problem but is only extending the warranty to include the more expensive models. I paid $2,000.00 for mine in 2006.Their customer relations department offered me a discount on another one of their TVs but could not tell me how much, until I picked out a new Sony TV on my own... then call them back to see what they would offer me. It’s very bizarre. I will never buy another Sony TV again. The bright blue blotch becomes larger and brighter as the days pass. It is more difficult to watch or enjoy any programs or movies. I expected this TV to last for a lot longer than 3 years. The problem started around November of last year and is much worse now.

I have a defective Sony KDF-50WE655. It has PINK dots and blotches. In 2005, I purchased the above named Sony LCD projection television. Over a year ago, the pink dots and blotches started to appear on the screen, one at a time. It started with one or two spots but has gotten worse and keeps growing and expanding across the entire TV screen. At the first sign of the pink blob, I thought it just needed to be cleaned, so I took soap and water to the screen. That didn't do anything. The blotches have grown across the screen such that it looks like a little kid has been rubbing gooey pink candy fingers all over it. Today, in March 2009, the problem is to the point where I can no longer stand watching it. It is distracting, aggravating and is not acceptable for a $2,500 digital, high definition TV.

Defective Sony KDF-55XS955 - Blue dots and blue blotches. In 2005, I purchased the above-named Sony LCD projection television. Over 6 months ago, the blue dots and blue blotches started growing and expanding across the entire TV screen. In February 2009, the problem got to the point where I could no longer delay having a TV technician come out to ascertain the problem. I was told at this time that the light engine (orbital block) was defective. In addition, I was told that this was a widespread problem and that Sony was repairing this problem for free as it was an acknowledged manufacturing defect. However, when I contacted Sony, they indicated that I had to have filed my claim with them prior to 12/31/08 to be eligible.

We purchased a Sony Wega model number kdf-55e2000 about 2 years ago... All of a sudden, our TV will not turn on and the power light flashes red three times. I called Sony and they said it sounds like the projector lamp is not properly in its place. Wow, do they just move on their own? We have not moved the TV since it was put in our house 2 years ago. So we opened up a small door on the side of our TV and lo and behold, the projector lamp had NOT been moved (because obviously they DO NOT move on their own). So Sony's awesome idea was null and void... The operator couldn't get off the phone quick enough! She left me with two numbers to call to order a replacement projector light because that might be the problem. Well thanks, Sony. I will NEVER buy your products again!

I bought a KDF-E50A10 just over 2 years ago. I've noticed purple splotches/spots in the top corners for a while now, but recently it's spread throughout the screen. I contacted Sony and they said they haven't heard of this issue with this TV and I should call a repairman to physically inspect it. Somebody suggested there was a class action suit about this issue in an earlier post and I'm trying to get more info on this. Hopefully, that will yield better results than Sony itself had for me.

I bought a Sony KV-32HS510 about 5 years ago for over $1,000. It's a 32 HDTV. About a month ago, the TV picture wouldn't come up when the TV was turned on. The TV goes into self-protect mode. I got an appointment with a local service technician. The short of it was that when I finished talking with him, he stated that this is a design flaw and the 32 and 35 Sony HDTVs with a picture tube have the tube go bad within 5 to 6 years. He stated that a plate on the TV warps and feeds the current meant for the tube back into the TV components. I'll need to get a new TV since that will be cheaper than repairing a TV I paid over $1,000 when it was new. I've also learned to avoid any Sony products like the plague.

I called a service when I had a problem with a big screen 50-some inch Sony TV. The problem started with blue horizontal light flashes; then it turned off by itself. On April 24, 2008, Mr. ** came to my place and soldered (welding) a chip in one place, and he gave me a receipt for one-year warranty for the job he had done. I paid him $200.

My Sony Wega KDF-E42A10 was bought three years ago. The graininess started in the upper corners of the screen over a year ago. It's spread throughout the entire screen since then and I can barely make out a picture (especially night scenes) since then). I have always relied on Sony for quality products and am very disappointed with the product I purchased at an exorbitant cost.

I am saddened to read all the negative reviews about Sony. I have been a loyal consumer for many years. However, I too purchased a Sony Wega KDF-E42A10 three years ago for an exorbitant price and gladly paid it because I expected the superior product that I have experienced in the past from Sony. However, I'm sorry to say that the picture on my Sony is so bad that I can barely see it. I don't even know if I should invest in another iMap. I don't know if that will correct the problem. I don't want to throw good money after bad. I am so very disappointed with my decision to buy this television and wish I could reverse my decision. I have little means to fix the problem. I was assured by the sales person that my purchase would last many years without any complications. I feel deceived.

I purchased a Sony KDF-E50A10 and after about 4 years, there began to appear a yellow blob-like image on the center of my screen. It seems to be getting larger. I have been reading about this problem and apparently, I am not the only one. I just want to get it fixed. I am out of warranty.

I bought a Sony Wega KDF-60XS955. I have had it for little over 3 years. I have replaced the bulb twice. Now, my screen is turning blue, with tiny blue dots, and it also burns images in the screen. I called Sony but they would not replace.

I bought a 40" Sony Bravia LCD less than two years ago. This TV was the least one used in our house. I turned it on and nothing happen. I called the store where I bought it and they said to contact Sony. My husband took the TV to have it checked and they called Sony to see if they could help with the cost. They said no. I paid about $1,500 and as others, I too trusted in this company for over 20 years. It will cost me $$460 to fix it. But I'm afraid that after some time something else will go wrong.

I purchased a new Sony LCD TV KDL32XBR6 in November of 2008. February 2009, in the middle of watching a TV show, the sound quit. No sound at all from anything. I went online to Sony Style where I purchased and clicked on support. There I had the choice of scheduling a service or exchange it for a refurbished model (under warranty). I was concerned about the exchange and what I would get; however, since they send you the unit first I figured if I didn't like it I'd complain. Well, it arrived in two days UPS. It does in fact look as good as the one I am returning and has a similar build date, which I am guessing Sony must try to do. It's great.

I bought a new Sony KDS50A2000 television on 01/27/2007 that cost $2,700.00 with sales tax. After 1 year and 12 days, the bulb made a loud pop and burned out. I called Sony. They said it was out of warranty and they would not cover it! Lucky me, I bought an extended warranty for $499.99 that covered one bulb replacement. No TV for 2 weeks while I waited for the new bulb and service tech. Now one year later, another $249.95 bulb is needed plus shipping and handling. I called Sony again. No help from Sony! I have had the TV for 2 years and 3 weeks, and this will be the third new bulb. So this TV costs $250.00 to $300.00 a year to watch!

In November 2007, we bought a Sony Bravia 46 LCD digital TV, and everything was good until January. The stand by light turned off and now my TV turns on when it feels like it. We did not buy an extended warranty because honestly, we could not afford it and we felt we had a top of the line TV and it would be good. Now we have a TV that does not work, and Sony wants me to pay for a bad product. That’s just not right.

We, along with our Dad, purchased a Sony Grand Wega KDF-E50A10 thinking it was going to be a good TV because of Sony reputation. It ended up being the biggest most expensive mistake we ever made. We had to replace the lamps in them - one in less than a year and the other a little over a year. Now we have big blue blob in the middle of screen and green/purple haze creeping across screen. This is the optical block going out on them.

My mother is on disability and stays in bed most of the time. She bought a Sony 42" LCD (micro-display) KDFE42A10 on 1-19-06 ($1,764.17). After 2 1/2 years, the picture turned green. No adjustment would fix it. I called a Sony repair shop. They came out, just looked at the TV and told me the optical/light engine had failed. It would cost $810.00 to fix. My mother bought the Sony because she believed it would be the last TV she bought (she has less than 5 years). Now she is faced with an $810.00 repair bill. Her only form of entertainment is watching TV. She lives on her disability and cannot afford to repair the TV.

I bought a Sony Wega KDF50WE655 in July 2005. Everything was fine until about 1 year ago. We started to see a small blue light on the bottom of our screen. Now the screen literally has hundreds of blue dots. I started to post online questions and I am finding that this is an ongoing problem that Sony has with their TVs, and that they are refusing to correct the problem. I bought a Sony and paid the price. I did because I wanted a reputable TV and a company that stands behind their product. I thought that was Sony! I guess not. I am now going to start the process of contacting them and sending letters to see what they will do to fix this problem.

I bought a Sony Grand Wega KDF-55WF655 three years ago and at the two-year mark, I had to replace the bulb, which was a surprise at that point, but not a deal breaker by no means. I understand things do happen, so I changed the bulb and moved on. Now at about the three-year mark, I have a bright fluorescent blue color coming from the side of my screen. I have spoken with three different TV repair facilities and they are all telling me this is a common problem with the Sony. They are all telling me that it is a bad Optical Light Engine/block and will cost approx $1,600 to $1,900 to repair.

I purchased a Sony KDL40V2500 on 2/24/07 for almost $2,200. I loved the TV until 1/4/2009 when there appeared a horizontal line midway through the screen. Top half of screen was fine, bottom half was very dark green/purple. I contacted Sony and talked to someone I could barely understand (obviously in another country) who offered no resolution since I did not purchase the extended warranty. I did not purchase a cheap off-brand TV. If so, I would have purchased an extended warranty. I wound up taking the TV to a Sony authorized service center, which diagnosed a panel failure and estimated almost $1600 to repair. I contacted Sony again and spoke with same person who offered no resolution again. I asked to speak to someone else. He transferred me to customer relations, who offered to pay half labor and parts.

Just like the many, many, many people I have seen report on this, I purchased a Sony Wega HDTV model #KDF55WF655 ~2.5 years ago. I have already had to replace the lamp (myself, no thanks to Sony) and now I have a blue haze creeping from the bottom left of my screen spreading over and up slowly. From what I have read, this is not something that can be fixed unless you spend close to what the TV originally cost. I will have to spend or purchase another TV soon. You would think that a $3,000 investment in a TV would last more than two plus years without having an issue. If you read up on it, the lamp replacement is a major issue as well with many. Thank Sony for nothing! I will never purchase a Sony ever again!

As a life-long Sony customer, I purchased a STR-DA5200ES (s/n xxxxx35) from an authorized dealer on October 29, 2008. The product was installed per the instructions and I was pleased with the performance. Unfortunately, 60 days later (on Tuesday, December 30, 2008), when I turned the receiver on, severe feedback from the left front channel was heard through the speaker. Within seconds, the speaker caught on fire. When I attempted to disconnect the product, I received a severe electrical shock. I contacted Sony's customer service at 1.800.222.7669, who directed me to deliver the product to a Sony authorized service center. I delivered the product to a Platinum level service center locally, along with the damaged speaker (an Energy brand speaker, s/n xxxxx33).

I have had KDF-E42A10 for about 2.5 years and just like everyone else, I have this yellowish-green blob that is spreading through my picture. I contacted Sony and of course, they say it's not their problem. Don't companies have an obligation to make decent products or warn you if your TV is only going to last 2 years? I guess I better start saving up $1,000 per year for a new TV every two years at this rate. Can we please get the ball rolling on a class action?!

I have a Sony 60" BRX Rear Projection TV that has a big blue blob covering half of the screen. I called Sony customer service; they will do nothing to help other than give me a service repairman to call. I paid over $3,000 for this television and have been through 3 lamps, costing nearly $600, and now they estimate it'll cost $1,200 to $1,700 to replace the optical block engine. They say this TV has a life span of 5 years - well, it made 4. This is a lot of money for just four years.

I have a Sony model KDF-E60A20 and it powers up only 30 to 45 seconds and screen goes black and comes back on 60 seconds later and Sony pretty much told I was on my own and to call a tech. So if you’re interested in buying a Sony, new or used, better off donating your $$$$ to Red Cross. Bottom line: never buy a Sony!!!

In July 2002, I bought a Sony 51-inch projection TV (KP-51HW40) for $2000; it worked great until April 2007 when the screen went completely green. I had to load that big TV into a truck and drive it almost 1 1/2 hours to an "authorized" Sony repairman and pay them $50 just to look at it. It turns out the tubes were out, and it would cost $1000 to fix. The repairman said that some Sony models were well-known for their picture tubes going out, that I should contact Sony and perhaps they may extend the warranty if they were having a lot of problems with this particular model.

I bought a Sony Trinitron Wega XBR (KV-36XBR400) TV in early 2001 for $2,500. Top of the line at the time. Fortunately, I also bought a 5-year extended warranty as by about year 3, I started to have problems with the TV. The screen (picture) would occasionally scramble and sometimes freeze and I would have to turn the TV off and on again to clear it. After about a year of slacking on the issue and having the problem get worse as time went on, I figured I'd better contact warranty repairs before the warranty expired. It turns out the B board or whatever they call it went out and had to be replaced.

I purchased a 52-inch Sony Bravia !-08. Sony repairmen have been out to repair the TV on three separate occasions, twice for no picture, once for no sound. They refuse to come out again even though it's still under the original factory warranty. After numerous phone calls and complaints to several different departments at Sony, they stated that they would replace the set with a refurbished TV. I believe that I am entitled to a new set, and this is a flagrant violation of my rights as a consumer. Needless to say, I will never purchase another Sony product ever again.

I have a Sony KDF-E50A10 bought on 12/28/05. It now has a greenish yellow blob/haze covering my entire screen after spending $150.00 on a replacement bulb a year ago. I have contacted Sony's tech support and customer service to no avail. They tell me it is out of warranty and that they will not fix it. I have diagnosed the problem to be the optical block from reading the a/v forums on the net with many TVs of the same and different models having the same problem. Sony will not stand behind their products. I have bought many Sony products over the years and if this is the way they are going to treat their loyal customers, this will be the last Sony I will ever buy!

I purchased a Sony Grand Wega 60 inch TV KDF model. Picture goes in and out; it has been a little over a year and a half. I have researched the internet. It seems there are hundreds of others having the same problem as me. Sony doesn't want to help. Anything you can do to help? Thanks.

Sony Grand Wega television - I paid $2,700 for the set and am now up to $900 in repair costs. The bulbs don't last. I heard a rumor that the timer on the TV actually kills the bulb. Don't know if it's true. Tired of the costs involved with Sony products. I won't buy another Sony product at all.

The optical block on my Sony Grand Wega 50" television, model KF50WE610 is broken. I paid over $3,000 for this television in 2004; the warranty expired in June and my television broke in December. I had a Sony-certified technician come see my TV and I was given an estimate of $1160 to fix the optical block. After researching on the internet, I found that hundreds of people had the same problem. It is a known fact that Sony put a faulty, poor quality optical block in many of their televisions. My warranty was up six months prior so I wrote to Sony regarding my problem.

I purchased a Sony KDS 60A2000 in December of 2007. Approximately 6 months later, I started noticing a green blob near the center. I contacted support and was scheduled for repair. The repairman replaced the optical block. Less than 3 days later, another green blob appeared. Repair scheduled. Optical block repaired again. Noticed a very, very fuzzy image. Repair scheduled. The optical block was replaced again. Approximately 2 weeks after the last repair, the bulb goes out in the TV. I ordered and replaced it myself. Well less than 3,000 hours of use when the first bulb went bad.

I purchased a new Sony Trinitron 32" television in 1998. Today (1-12-09) the TV shut off by itself. I tried to turn it back on but the red light (power on) continuously blinked until I turned off the TV - no picture or sound. I never had a problem with this set until today. This problem is not isolated. There are complaints reported all over different websites from people looking for help and advice with their Sony TV. Sony's reputation (and sales) is going down the tubes. I hope there can be some remedy for all our situations.

I purchased a Sony 50" KDF-E50A10 TV - lasted a little over 2 years - out of warranty - it has an optical block problem just like 2 other models that had to be repaired out of warranty due to settlement of a class action suit against Sony. The forums are filled with people who have this problem with this model and yet Sony refuses to acknowledge the defective optical block design.

I just purchased a new Sony Bravia Model number KDL-40S4100. After 2 weeks, the picture is gone. I have sound but nothing else. When I called the service center, they told me that it will take 2 weeks to get a tech out to have a look at it. This is unacceptable and lousy customer service. After spending over 5 thousand dollars on a complete home theater system, I expect better service. This is the first and last Sony product I will ever buy.

I'm writing to complain about the runaround we've been getting from Sony regarding our 2-year-old Sony Grand Wega KDF E42A10 television. In November, the lamp burned out and we had to replace that at a cost of $150 and now, in December, it looks like the optical block engine is going. The entire 2/3 of the middle of the screen is yellow (I guess it could be worse; it could be blue or green as others have reported).

Here is my letter I wrote to Sony. This may not be what you were looking for, but I hope it will find a way to voice my frustration to others: I do not know how I can return something that I never received. I waited 7 days to get the 52" Bravia TV (which was in stock when I ordered it) and now I get an email today stating that the TV is out of stock. This is quite a bait and switch on your part as I am now not eligible for the 10% discount that I was offered after Christmas as a promotion. I also purchased a Blu-ray player and a home audio receiver at the same time, which do me no good now. I thought Sony was one of the best companies ever, which is why I own multiple Sony products. Sony has never failed me until now. Because of this experience, I will never buy Sony again!

I had Sony Wega model# KDF-46E2000 for only two years when it turned off and flashed in sets of three red blinks. It will not come on. I called Sony and they said to take it to a tech which is 67 miles from me to get serviced. Tech said they no longer work on that model. They get too many complaints. Sony said that is the only tech they have for me in my area. The next tech is over 250 miles away. It looks as though Sony wins because I paid over $2,000 for trash that cannot be fixed for less than $500. I will not ever buy Sony again.

I bought a Sony kdp51ws655 Wega TV from Dan in November of 2004. In July of 2008, it went bad. The red light blinked 9 times and the set wouldn't turn on. I spoke to Dan and his son and they tried to help with Sony repair shops. I really didn't expect much from them. I called Sony at least 8 times but neglected to get names. I was told sorry, that it was my problem. I'm a grandpa with 6 children and 19 grandchildren. I still work in retail in Sayville and probably have cost Sony at least 73 sales of their products. I have this monstrosity sitting in my living room, not working. Next to it is my Sharp Aquos 42" that works fine. I read with interest where Sony was laying off thousands of workers. That's bad for the workers; they should be getting rid of the people who set their repair policies. I, too, will never buy another Sony product of any kind and will do whatever I can to undermine their efforts to sell any of their products.

Sony TV purchased less than three years ago has same problem as described in many of the other complaints, i.e., unit goes into standby mode with six blinking lights. Sony authorized repair person quotes a $400 repair charge if it is the first problem they describe. If it is not the first problem, then it is not economical to repair. I have two other Sony TVs that have been unbelievable in performance. I did not blink at the price for this new TV based on my prior Sony experience. I was given their consumer complaint number to call, but based on the all the other complaints listed describing the same problem, among others that seem to indicate a defective product, and the treatment received by all those people, I think it would be a waste of my time and really piss me off.

It's the same problem as above with the Sony KV36HS420 Wega TV. It won't fire up and repeats the 6 blinks on the standby light. It's a $1400 TV only 3 yrs old and Sony tells me, "Too bad it's out of warranty." This problem seems to be epidemic in nature when you search it on the Net.

My wife got me a gift for my 40th b-day (4 years ago) - Sony Wega 36-inch Trinitron. I thought what a great gift especially since it was a Trinitron! Wrong!! It will not power up - standby light blinks 6 or 7 times. Called Sony and - too bad! I now have to get it repaired! $1800.00 TV and Sony won't even send a repair voucher or anything. By the way, this thing weighs 230 lbs and cannot be moved by one person. This issue is all over the Internet - How do you say 'class action'?

I purchased a Sony Wega four years ago. Every 6 to 9 months, I need to order a new light bulb for it ($170). I am just adding my complaint to the thousands that are/have already been through the Sony run around. How come they are not regulated by any government agency so they cannot continue to rip off the American consumer? I guess they have good lobbyists in DC!

My Sony KDF-42WE655 Grand Wega television would not turn on this morning and the lamp light was flashing, so I removed the front panel to investigate the problem with the lamp and discovered the lamp cover door had completely melted and had burn marks. We were very fortunate that it did not start our house on fire. I called Sony and the customer service representative told me that my warranty had expired, but because this was a known problem Sony would pay to repair the defect. I am considering filing a lawsuit against Sony for endangering me and my family with their dangerously defective product, which they should have notified us about after I purchased it from Circuit City.

I have a Sony KP-57WS500 HDTV. This model has latent and inherent problems similar to the problems with the SXRD models. The problem seems to be with the Optical Block. I replaced the red CRT in my set about 14 mos. ago. Now the same CRT is out again. Every repair technician I have talked to tells me that I should just get another TV. They also state that this is a common complaint with WS500 models. I was told that Sony knows about the problem and will do nothing to help the customer. One Sony authorized repair tech told me he will not even service them anymore. Like in the other case Sony refuses to admit there is a problem with this model. Apparently this is a latent, inherent problem with this particular model. The tech told me every Sony WS500 that he has seen has the same problem. He advised me to get a new set, it would cost less. I paid $2800 four years ago. I see blogs all over the net from people with the same problem with this model.

Our brand new SONY Bravia 52 TV did not even last us three months. It has been at the repair shop for over two weeks now. The repairman called and told us to call SONY to see if we could speed up getting the part because he was not getting anywhere. Now here it is two days before Christmas and will we have no TV to play the Nintendo Wii the family is getting for Christmas. The circuit board is what burnt in the new TV killing it. Outraged that we are without a TV that is basically brand new.

I bought a Sony 46" (KDL46Z4100B) high definition 1080P LCDTV on 11/20/08 from Beach Camera online. Three days later, there was a 4" thick white line appeared in the middle of the TV. I called Beach Camera at the beginning of December and they wanted me to call Sony customer service department (800-222-7669) directly. I called Sony's customer service on 12/9 and they wanted me to call Sony repair department and ask technician to come and fix the problem. I did request to get a new one since I just bought the TV for 3 days and the problem came out. However, they insist to send a technician to take a look first. On 12/11, two technicians came and said this is a big problem. I called Beach Camera again to request a new TV but they refused! They still want to repair and fix the problem instead of exchange a new one. Since I paid so much for a new TV, I don't think it's fair if I cannot get an exchange on a NEW TV.

We purchased a Sony Grand Wega 50" LCD projection T.V. from Best Buy in 2004. It all started with a slight burning smell of electric or plastic. We didn't give it much thought. The product was new (what did we know). We didn't give it much concern at the time, until it came time that we had to replace the bulb. We replaced the bulb because we were told we can. After the bulb was replaced, we noticed warping on the front door. Again, didn't give it much concern thinking it was a little warm that was expected. After replacement of the bulb, we noticed a burning smell again. At this time, we now noticed our T.V. screen picture was getting darker and darker so we replaced the bulb again, opened it up and seen everything. Inside was burnt, the front door was melted. With that, called for a tech.