Sony TVs Reviews

We have a Sony Bravia XBR KDL52X BR5 with the exact same issues people are reporting here. It started this summer, 2 years after purchase - out of warranty. At first just a few vertical lines and left side ghosting which would return to normal after 10-15 minutes of warm-up. Now it's a constant haze and ghosts over entire left side of screen, sometimes vertical lines and bars with zero picture. Normally does not return even when we leave the TV on 24 hours a day.

It was terrible. My 52 inches Sony Bravia model KDL 52w5100 and one year and 11 months old have the black shadow and the picture is unclear on the right side. We received no help from Sony and I can't even understand the person on the phone! We need jobs here people! What happened to TV's lasting for years on end. I have a Sony Blue Ray player and a Sony computer; I am no longer a Sony fan.

I bought the Sony Bravia LCD Model KDL52W5100 television in October of 2009. In October 2011, when we turned the TV on, the green light would come on but then the TV would shut itself off. I called Sears where I purchased the TV they recommended. I called Sony since they had just recalled their 40" Bravia models. I called Sony who sent a USB port to update the TV supposedly to fix the problem. It didn't. Sony then advised I call a technician who analyzed the problem as being (2) bad circuit boards. They were ordered and when installed, still did not fix the problem. The tech then said it was probably the panel. The tech sent the quote for panel and labor which came to $2100.

I purchased a Sony Z5100 52" 11/09. The TV is showing lines and distorted picture as described by many other complainants. I contacted Sony and was told they are not aware of any defects regarding this TV. Very disappointed with Sony's unwillingness to provide extended service on a defective product. The TV works fine for now after warming up so I leave TV on with no video source when not watching. This is a ridiculous work around solution.

Wish I could rate 0 stars. A few weeks ago, my 52 inch Sony Bravia that I bought in January of 2009 for $2,499 started having black horizontal lines through it. It has gotten worse. It started with just a few lines at the bottom, now it takes up the whole screen and there is a double picture. It usually takes between 15 and 30 minutes for the picture to return to normal. I'm afraid at some point, it's not going to return to normal at all. To see that this is such a common problem, it seems like there is no way Sony could not be aware of it.

On 2006, I purchased a Sony KDS60A2000 Projection TV at Best Buy. I need to go out and buy a new TV. I had an RCA from 1985 to 2006 and replaced it, not that it broke down, but just to update technology. I should have kept it. Sony has not proven to me to be a manufacturer that stands behind their products. I should not have to have a major repair like that for a long time (10+ years, not 5 years). Sony TV had its lamp replaced in 2010 at a cost of $300+ and now the light engine is going and replacement on this is $1500+. I will definitely be looking at another manufacturer other than Sony.

On Thanksgiving day, my KDL-52S5100 TV did the exact same things as previous poster. I just copied his post because I could not describe what happened any better. It developed a raster across the picture. The initial Bravia logo that appears as the set warms up stutters and has a number of horizontal lines below it. The picture both in HD and SD format had the stuttered horizontal lines and the picture shakes. When muted, a buzzing can be heard coming from the back of the set.

Like all the complaints here, I bought a Sony Bravia 1080i around three years ago and now I have a dark line going down the left side of the screen. I always trusted Sony and even now still have and use a Sony Trina-tron tube TV. Yes, I'm mad and disappointed with Sony and will never buy another! If there is a class action lawsuit I'd like to know about it.

After two years, my Sony KDL 40W3000 displayed some flashing and crackling, and has difficulty starting up and eventually it would not turn on. I live out of the country for 6 months of the year, so that Sony only had 1 year of use.

I purchased a Sony Bravia KDL-52xbr9, 2 years ago and we're experiencing lines and host shadows across the screen. We purchased an extended warranty from 6th avenue electronics but they recently went out of business. Sony says the product is out of warranty and can do nothing. I too would also like to be part of a class action lawsuit, can't see so many screens going bad if the product was not defective to begin with. I would give Sony a negative rating and would never purchase another Sony product. I would rate them negative if I could.

I purchased a KDL-55XBR8 when they were first released in 2009. The purchase order was placed before the TV was available for retail sales, thus at a very high price. The screen/panel developed fine horizontal lines, the complete width of the screen. Luckily, it was under warranty. After hours of jumping through Sony's hoops on the phone, one month later the TV was repaired. The replaced screen, which is now 19 months old, has exactly the same defect; pencil thin horizontal lines that span the length of the screen covering 100% of the viewing area.

I purchased a 52" Sony Bravia (Model: KDL-52XBR9) exactly two years ago and the screen is now defective with lines across it. The unit is out of warranty and no recourse with either Best Buy or Sony. I was shocked at the number of complaints from similar or identical Sony product--which I had read more before buying. This sounds like latent defect which Sony should be held responsible for.

Minus twenty stars is the correct score. I bought a very high-end Sony Bravia **** series LCD Flat Panel HDTV that cost $2,470.00 at the end of February 2008. Now November 2010, the panel is going black on one side. I called Sony repairman. He said a new panel would be $2000. After reading through thirty or forty of these complaints, I am not bothering with Sony but I will join a class action suit if there is one! I bought two less high-end Sony Bravias for my children also but will never buy Sony again.

In July 2009, I purchased a Sony Bravia 46 inch LCD TV model KDL 46V5100 at Best Buy. Initially, I was very happy with the TV's performance. In the Summer of 2011, the TV exhibited thin black horizontal lines which started on the left side of the screen and got worse over time until they extended across the entire screen.

I am writing this complaint about the HDMI port of the Sony KDL-52W5100's TV (using as a PC monitor). The center column of the TV monitor screen still shows a black fade out blocks. I already turned this TV monitor on for more than 25 minutes. The black faded block still did not disappear. It used to go back to normal in 10 to 15 minutes.

Too bad, zero is not an option. I have a Sony Bravia Model KDL40WL135 that seems to be having the same problem as many others are experiencing. The TV is 2 years old and has a large dark spot and blurred images, sometimes it clears up after awhile and sometimes it gets worse. I was hoping to get some help from Sony but after reading the complaints I guess that is not happening. The last Sony I had lasted 17 years. I guess Sony has joined many other companies who are now building an inferior product that they have no intention of standing behind. What a shame!

Today my KDL-46V5100 TV developed a raster across the picture. The initial Bravia logo, that appears as the set warms up, stutters and has a number of horizontal lines below it. The picture both in HD and SD format had the stuttered horizontal lines and the picture shakes. When muted, a buzzing can be heard coming from the back of the set.

We bought a Sony Bravia model KDL-52XBR5 in December 2008 and in May 2010, the picture squiggled on the right side of the screen. It would eventually clear up after 20 minutes, but then it became permanent. We called a repairman and were told that the display was defective. It cost us $90.00 for the house call and he told us it would cost us about $1,500.00 to repair it.

This is the Sony KDL52XBR4 panel problem. I also have had the same issue with the panel as described by so many others here, where the center of the screen is dark and the left side of the screen has ghosting. I purchased the TV in January of 2008 and it started showing the problem a few months ago, getting progressively worse. Now it's permanent. So we called Sony customer service and were told that our TV (almost 4 years old) is out of warranty. They kept repeating this numerous times. They said that we had to have an authorized Sony dealer come out and look at the TV. We did that and paid $110.00 dollars to have it looked at.

As many people have already stated. I purchased a Sony kdl-52braviaxbr6 three years ago and now have a vertical red line. Spoke with Sony tech support who said needed a new panel. Also called platinum Sony service which stated the same. Customer service stated they need the TV. serviced and formal documentation albeit Sony and their platinum service know the problem. Only then will they tell me the next step which mostly likely be a refurbished set. Like many, I have four Sony TVs in my house and two DVD players.

Like many others who have registered complaints, I purchased a Sony KDL-52Z5100 in November 2009. This past June the TV started getting the white lines across the screen that lasted about 15 minutes. This has evolved to the point where the TV screen is now dark on the left side and the lines remain on the screen for a half hour or more before the picture becomes clear.

KDL-W 52" Sony TV Bravia has double image. Sony Service tech visited our home with $75 service charge and told us it is mfg defect and cannot be repaired. Estimated cost of repair is $3K. Sony says it is over a year, it is out of warranty. If you buy new one they will take $100 off. This is the best they can do. Sony should replace it for free.

(Can't believe I can't select zero stars for my overall rating of Sony! ) Late 2008, I purchased a Sony Bravia 32" kdl324000 TV. Two weeks ago, it suddenly began displaying colored, vertical lines through the entire screen. I called customer service and expressed my disbelief that a TV could possibly fail after less than three years (until I googled the problem, that is! ). After much troubleshooting, I was told to take it to one of their certified repairmen in my area and then call Sony back with the results. I didn't feel I should have to pay to take it to be looked at so I called back to Sony and asked for a supervisor.

I purchased Sony Bravia 37XBR6 in July 3rd 2008 and it resides in a bedroom where the TV has intermittent use. Recently, a blue vertical line appeared directly down the middle of the screen and the right side of the screen shows blue where white or a light color is supposed to be. When this first started to happen, the problem would go away after about twenty minutes of viewing but it no longer goes away.

I purchased a Sony Bravia KDL-52XBR4 in January 2008 for the extravagant price, but going rate of $3400. Three days ago, the horizontal lines appeared. Each day it takes a little longer for them to disappear as the set warms up. After reading the accounts of other consumers, I am sickened by where this is heading.

After purchasing an LCD Bravia 52", the power kept kicking the screen into standby and shutting off. I contacted Sony several times to have it repaired. I was told that a tech would call me with a date and time several times. Each time I called, they conveniently had no record of me calling. Finally when I was conveniently outside of my warranty, they wanted to help.

I have the same problem that so many others have described here. Thin black horizontal lines, and multi-colored "waterfalls" on the screen. I bought this piece of crap exactly two years ago (November 2009), and paid $1,000 for it and a Blue Ray disk player from Amazon. Ordering off of Amazon was great, but Sony ** big time. I called them and got the same response as everyone else, "Sorry, the one year warranty is expired. Call a repair guy." I did, and it would be much cheaper to just buy another TV, but not a Sony.

I bought a Sony Bravia TV for hubby's birthday. One month after the warranty expired, the screen got dark. Geek squad came out, and said $2,000 to fix it. I called Sony, and they said they would make us pay $900 for the same TV I bought two years ago. They put us on hold several times, and they were not accommodating, or empathetic to the situation. They were rude. I contacted the local news station to see if they might run a report on this epidemic, since there are thousands of complaints. I'm hoping something can be done, so others don't make the same mistake, and buy awful Sony products, and get stuck with nothing.

After about two years, the screen started to have flickering and lines, and bands of different shades of darkness. At about the beginning of the third year, all kinds of shadows appeared almost permanently. I have never thought of having it repaired because it will be very expensive for sure.

I purchased a Sony KDL-52Z5100 from Best Buy in November 2009. It started getting lines and half-dark screen in January 2011. It seems to be a common problem posted and all with same results, out of warranty and cost $2,600 to repair. No help from Best Buy, Sony rep or sites. I bought Sony for the name, never again.

I cannot believe what I am seeing! I thought I was the only one experiencing problems with lines in picture on my 47-inch Sony Bravia TV. I purchased this in Circuit City and around about a year after the purchase, of course out of warranty, I started experiencing distorted lines through the picture but only for about 15 to 20 minutes after I turned on the TV.

My Bravia KDL-46VL1600 got half dark and distorted color on the left LCD. I purchased it in Oct 2009 and just passed warranty. I believe this is a defective product after reading so many complaints and Sony refuses to admit. No use to call Sony since either they will ask you to pay a huge amount to fix or get you falling into the replacement trap.

I have the same problem with my Sony Bravia KDL-52Z5100. I approached Sony with the problem and was told that I needed to have a Sony authorized repair person come and look at my TV. It was $74.95 for them to tell me that the LCD was bad, which I had already knew this was the problem since there have been many postings and even YouTube videos of the problem. I am going to post my video. It would be $2700 for the TV to be repaired.

We bought a Sony KDL-46s4100 in 2007. A few weeks ago, it started becoming very blurry and had image latency on the left hand side when it's first turned on. This lasts 15 minutes or so and goes away but now it also has darker sections across the screen half way up. A $1,500 TV that's basically unwatchable and after only 4 years!

I purchased a Sony KDL52-XBR4 TV from Circuit City in August 2008. Few months ago, the TV's screen started to go dark in middle. I contacted a local services repair center, as well as Sony technical support, and was informed that it was a defective panel that would need to be replaced. I was told to contact Sony Customer Service.

I bought an expensive Sony TV last December - almost one year ago. That TV was broken, and we were told we had to wait for a part and would hear back. When we didn't hear back, I called again and was told that the TV could not be repaired because the broken part is no longer being made. My only option was to exchange the TV we bought for a refurbished TV. This was not my choice. The refurbished TV arrived 11/03/11 - almost a year after purchasing the TV. It is also broken with the exact same problem. This time, there is no picture. We can not watch shows in this very expensive TV. The holidays are coming, and my sons will be home to watch sports. I do not want to wait another year for Sony to get their act together. It seems obvious to me that this model has a defect. I do not want another refurbished TV. I have already been told they can not fix the one I have.

I have 52" Sony LCD with the same problem as most the others. The screen will not light up after you turn it on but 30 to 45 minutes later it will come on. Most of the time the right side of the screen is wavy, blurry, or has lines thru it but will eventually clear up. Does anyone know what to do about this?

I have a 40 inches Sony Bravia LCD, model # kdl-40s4100. It broke on 11/4/2011. I bought the TV about 2 years ago. When I was to turn it on Friday, the screen would not turn on. The power’s up and has a green light but there’s no picture or sound. I called Sony and the representative said it was a new problem they have never heard of. I was out of warranty and I had to pay to get it fix at a shop or I could buy a new TV from them that was refurbished for $329 plus tax. I spent $1,100 for a brand new TV.

I have always bought Sony but will not recommend Sony to anyone! I have a KDL-52Z5100, having the same problem as a lot of people. I bought it in November 2009. Half of the screen is shadowy, faded, then after it warms up 45 minutes to one hour, later it will clear. That is ridiculous! Can you say let’s get an attorney! Sony won't do anything! I called them after owning this TV for 18 months and they said to call a qualified repairman! Way to stand behind your product Sony!

I bought my KDL-40XBR7 in December 08 and I started to have the classic double images and dark screen problem. My engineer friend, who has worked on Sony products since the 80's, said that there is a ribbon cable that connects the screen to the electronics and that ribbon cable has tiny buffer IC chips on it and that is what fails on these TV's.

My complaint is similar to many others already posted at this site. My Sony Bravia KDL 46V3000 was purchased at The Bay on Dec. 7, 2007, and it was delivered on January 3, 2008. It has recently begun to fail. When it is turned on, the right half of the screen is faded and discolored with intermittent vertical red lines. Also, the center of the screen is darkly shadowed. Thus far, the normal display returns after 15 minutes, but the time for recovery has slowly been increasing.

After spending $3000 on my Sony Grand Wega 60" DLP HDTV, I discovered that the TV's cable card slot is not compatible with my local COX Cable. I ended up having to rent a cable company DVR and use that tuner to tune the TV. I bought the TV about 2004 or 2005. Since then, I have had to change the bulb in it three times (that is besides the original one). I dealt with Sony repeatedly on the cable card issue and they even sent engineers to our area to investigate the problem with the cable cards. Their final word on it is that it is not their problem, but the cable company's. Guess what the cable company says! It is Sony's problem. I think this will be the last Sony product that I will buy. Over the years I have purchased many, but it seems their quality and customer service (as well as warranty) has gone to hell in a handbasket.

Sony, between your forums and two separate technical support people, I got absolutely nowhere! #**. I'm extremely disappointed in your product and lack of response that this will be the last Sony product I buy. You would think that when doing an update that it should be an improvement? You have left me and countless others, it seems, from the forums frustrated by taking away the bookmarks, not having any other way to go in, get a TV guide and the ability to enter channels so that they don't appear with no station names and random channel numbers such as 62.62.

I have been having problems with my Sony Bravia 52 inch TV, which I purchased from Best Buy in November 2009. When the TV was approximately 8 months old it started having small horizontal lines on the left edge of the screen. At first, for the next six months or so, the lines only appeared occasionally for second or so. The lines eventually got larger and lasted longer and longer. I have contacted Sony two times on the issue. I contacted a repairman; which Sony specified. The repairman knew about the issue and said the monitor would probably need to be replaced. The repair would cost more than a new TV would cost. I have been seeing the same complaints on these Sony TVs over and over. Sony is well aware of the problem. Can anything be done?

I have a SONY Bravia KDL-52XBRA9 TV. After year and a half the TV began flickering on the left side of screen, the image was blurred and the center of the screen went dark. It takes 30 minutes to clear up. When I called SONY's Technical Support & Customer Relations, I was told that nothing could be done until an authorized SONY repair service inspected the TV. They gave me the name of an authorized SONY repair service and I had them inspect the TV. I was told that the LCD panel would have to be replaced - cost $2,795.79. He also said the problem is typical of SONY TVs. I called SONY's Technical Support & Customer Relations and faxed the repair estimate.

I bought a Sony LCD from Bangkok 10 months back but I have lost the bill for the same and I brought it to India New Delhi. But now the LCD has stopped working. Where should I complain now?

I bought a Sony LCD from Bangkok 10 months back but I have lost the bill for the same and I brought it to India New Delhi. But now the LCD has stopped working now. Where should I complain now?

My Sony 60" Bravia (KDL-60EX500) TV screen was flashing on the right side. It would stop for a while but start up again. It was hurting my eyes, and now the TV won't even turn on! I've read the other complaints on consumer reports and I can't understand why Sony is still selling this product. We just purchased this TV in May 2011, and we also bought the 3 year warranty. Hopefully, this will help, but from what I've read, not for long. Why doesn't the lemon law apply here? I'm so disappointed. What happened to Sony? It's now **. Is this Sony's way of creating jobs for repairmen?

I purchased a 55 inch Sony TV. There was a recall on this TV but they never notified me; my TV started to get bad lines in the picture. They said I had to pay for their repair man to make should TV was bad. The company offered me a new TV and they would take off $300.00 I paid $2800 for my TV plus $110 for repairman

My Sony TV Bravia 46 inches KDL-46V4100 lasted for only 2 years. Like everybody's complaint, there is discoloration and the picture is going up and down. I called Sony once and they said it was out of warranty and told me to call a local TV repairman.

I purchased a Sony Bravia NX852 LED on Black Friday of 2010. About two months ago, the TV just turned off all of a sudden and the red light was blinking twice. I called Sony and they referred me to a repair shop. They determined it was the panel, but for whatever reason they couldn't order for another two weeks. I am moving cross country and will not see my TV again until after the warranty expires. I called Sony and they said that they were going to send my case to some people with more authority and they were going to call me in a couple of business days with a solution. I have not heard from them yet, but I will post when they call me with an answer. Also, the repair shop told me that as of January, Sony was not going to fix TV’s anymore, instead they are just going to replace it. Hopefully, they will replace my TV. If not I will raise hell until they do.

I purchased a Sony Bravia LCD TV model number KDL-52XBR9 in December of 2009. By August 2011, it is no longer functional. The Sony-certified repairman that Sony referred me to has diagnosed the issue as a defective LCD Panel and informed me that the part cost alone for repair was $2,400. In addition, he informed me that this is a well-known and wide spread problem and that I should contact Sony directly to remedy this issue.

I purchased the Sony Bravia 46-inch LCD in December 2008. After less than 3 years, the left-half of the screen has discoloration and the picture is distorted with lines through it. Of course, it is not under warranty. Repairs of almost $500 may correct it. If not, the whole panel will need to be replaced. I am very disappointed in Sony for selling such unreliable merchandise. I selected a Sony as I thought that the brand was reliable and good quality, however, I am having buyer's remorse. It is apparent that Sony has total disregard for its consumers or the quality of their products. Just look at the consumer postings for the same issue.

My Sony Bravia 52-inch LED TV is less than 2 years old. It developed lines across the screen. After research, I found that this TV has problems with the LED panel. I called Sony and was told an on-site diagnosis was required at a cost of $100. Guess what? I have a bad LED panel that was quoted $3000 to repair. What a piece of crap! I will never buy Sony again. Samsung will be my replacement at half the cost of Sony repairs for no guarantee that it will last another year.

I bought a Sony Bravia 52-inch LCD in December 2008. About 1 month ago the screen started to development a vertical dark band on the right side about the size of 1/4 of the screen. In that section, the pixels do not refresh as fast of the rest of the screen and it keeps images from the last scene for about 6-10 seconds. I called Sony and they just told me that it's out of warranty. I will never by another Sony, this one cost me $3000. That's about 1 grand a year or about 3 dollars a day to watch TV. Sony did not help me at all.

I purchased a Sony BRAVIA W-Series KDL-52W4100 in November 2008. In about a year, a faint blue line appeared on the left side of the screen. My family initially tried to ignore it but now has reached the point that the TV is not watchable without major annoyance. I was always a fan of Sony products in the past but lately it seems all their products fail quickly. My other Samsung LCDs and even original 42" Plasma are still working perfectly. I see this is a widespread problem that Sony is not addressing. No more Sony for me. They are obviously ignoring a reoccurring problem as I see reports of the problems on many different models and years.

I have a Sony TV with the same problem as all the rest of the Sony TV owners. The right side of the screen is full of double images; it takes about 30 minutes for it to clear. My TV also was on the list to check for fire problem. Tech checked it today and said it was ok. I thought Sony was the best, but I have bought my last. I think Sony should step up and fix our TVs.

I haven't had my TV for two years and it went blank. A year after I purchased it, lines was going through it and I had to wait at least thirty minutes for it to warm up and play clear. I thought Sony was a good brand but I was wrong.

I purchased 3 Sonys from Pacific Sales. The 52" KDL52xbr4 has a faulty LCD panel. Sony wants us to purchase a new TV for a reduced price of $900. Their reps repeat the same phrases on "why" they are not responsible and "out of warranty" etc. Everyone knows that they got a batch of faulty panels. Every Sony serviceman will tell you the same thing. They should replace it. And they have replaced TVs for so many. Our neighbor is getting a new one soon! We just want a three-year-old TV that works.

From Keith in MD: "I bought a Sony Bravia KDL-46W3000 a couple of years ago. When you turn the television on, there are horizontal lines, half of the screen is dark and the color is distorted. It takes approximately 30 minutes for it to warm up enough to be watchable. "

Like others, my Sony Bravia (Model: kdl 46xbr5) has gone dark on one side. It takes thirty minutes to warm up and the picture will flicker. Unless you get lucky, juggling the TV will make the picture more stabilized. I will not buy another Sony product until this one is recalled and corrected.

I recently bought the Google TV (in July). I liked the product so much that I bought a smaller version for the bedroom. In August, the big TV went out; the screen was black. We called Sony and they gave us the list of companies that would look at our TV through the warranty we purchased, and I picked Precision TV. They were amazing, especially the technician Jaime. They first came on August 23, 2011 to look our TV, and that's when all began.

I purchased the Sony Bravia 52-inch LCD in 2008. After one year, half of the screen had discoloration and the picture was distorted with lines through it. Of course it was still under warranty and I was able to have it repaired. We are now experiencing the same issue for the second time and the TV is only 3 years old. I am very disappointed in Sony for selling such unreliable merchandise. I selected a Sony as I thought that the brand was reliable and good quality, however, I am having a buyer's remorse. I am grateful that I purchased an extended warranty and, again, the TV will be repaired with no expense to me. I guess I will have to prepare myself to purchase another TV in a year or two due to this same issue when the warranty expires, but it will not be a Sony! It is apparent that Sony has total disregard for its consumers or the quality of their products. Just look at the consumer postings for the same issue.

It is a shame if this is what Sony has become. I bought a Sony LCD TV in Nairobi six months ago. The thing just packed up one day. On visiting the service center, I noticed that a number of TV had a similar problem. Sony, if someone is reading this, this is theft. You don't have to pick up a gun and steal! You just have to fleece people their hard earned money! And this is what you are doing! Please, recall this TV from the market. You are soiling your name and losing customers in the process. Do something.

I bought a Sony Bravia KDL-46W3000 a couple of years ago and I'm experiencing the same problem that many others are complaining about. When you turn the television on, there are horizontal lines, half of the screen is dark and the color is distorted. It takes approximately 30 minutes for it to warm up enough to be watchable. This was supposed to be the top of the line television at the time. I spent a couple thousand dollars for this television. Sony knows there is an issue and is doing nothing to correct it. This is the last time I'll buy anything Sony.

I purchased a Sony (Model: KDL52Z5100) TV in September 2009. Within 15 months, lines started to appear on the bottom of the screen. After a few minutes of warm time, the issue would resolve itself. The warmup time has been getting longer every day until it is now a persistent problem, interfering in viewing the screen. The other reason I contacted Sony Support was due to the fact the they just announced a recall for certain models manufactured around the same time of my TV in 2009. The recall was due to certain Sony TV models catching on fire.

I bought a 46'' flat screen Sony TV in 2009. It takes almost 30 min to get the lines and double picture on the right side of the screen to disappear. When I called Sony, they told me to call a technician. Sony should be sued for all these bad TVs!

I bought a Sony Bravia 32” LCD TV (Model No KLV-32S550A) in June 2010. But in 13 months' time, I started experiencing Sony Bravia's infamous problem. I brought the entire TV to the sole distributor of Sony products in Addis Ababa and they told me that the problem is with the LCD panel. Since the warranty is only for 12 months, the service center informed me that I would have to pay more than 10,000 Ethiopian Birr for replacement which is more than the price of the TV itself. Shame!

I have a KDL52W4100 and it **. I've been missing the "quality" product(s) we've all become accustomed to over the past 30 yrs. I'm a sales rep for a major cable MSO and I live in the middle of nowhere...but I know a ton of folks.

I bought a Sony KLV32BX300 Bravia TV 6 months ago in Nairobi. One day, the screen just went black. I took it to the service shop since it still had a valid warranty. They told me that it was a problem with the LCD screen and it had to be replaced. They even said that it was a common problem with this particular brand of TV. Why should Sony continue to sell faulty TVs to unsuspecting people? This is theft! They should withdraw this TV from the market.

In 2008, I paid Best Buy $2000 for a 40" Sony Bravia. Now, the picture is distorted, sometimes it clears up, sometimes it does not. Is there any kind of class action suit against Sony for a substandard product?

The Sony kbl 52 xbr9 LCD TV has a bad screen and is not being recalled. This is a common problem and Sony Corp is turning their head the other way to this problem.

I read about the problems others were having with Bravia TVs. I decided to contact Sony again about a longstanding problem with lines, black blobs, etc. To my surprise, I found that the warranty had been extended, and my TV has had the LCD screen replaced in my home at Sony's expense in less than 48 hours. I hope that others will experience similar excellent service.

I have a Sony 46" LCD TV KDL46V3000 with the picture going bad. The preliminary information from a service technician indicates that the panel is bad and a well-known problem with Sony's flat panel LCD televisions. My TV is less than three years old (half a year was not even plugged in and used) and has been used very little. I spent $1400 for a product I've not used that much.

I bought a KDL-46S4100 Sony 46-inch Bravada LCD and when it was 2 years old, the LCD panel went out. It will cost $1400 for the part. These panels are going out in other models of Sony's and they are being recalled to replace the defective part. My part is defective also, but my model is not on the recall list. It is not cost-effective to put a $1400 part in a $1300, 2-year old TV. Why can't Sony recall all of their TVs that has the defective panel in it?

It is good, except the heat the TV gives off. I have been worried and don't leave it on. Now I hear there is a recall. I have model #VDL 40V 3000. Please tell me what to do.

We bought the TV model kdl-52w4100, and just after the one year warranty ran out, we started having about a three inch wide line from one side of the TV to the other. It's about four inches from the top of the TV. Then, about six months later, a second line appeared at the bottom of the screen. When I called Sony, they referred me to a local repairman.

On August 2011, my Sony Bravia 52" started to smell like fire and the main board got fried. Good thing it was under warranty through Best Buy. They repaired it but it took 3 weeks. But it was scary because I had just walked out of the living room when it happened and I was in the kitchen and quickly turned off the TV. This could have turned out to be really bad had I not shut it down. I believe it happened to more people than they say.

The screen of my Sony KDL-52Z5100, which was bought in Nov 2009, went crazy approximately 35 days after it was purchased. A tech came out and said it was the TCon. They repaired it about 2 weeks later and worked perfectly.

We purchased a 32" BRAVIA in November 2005 at Best Buy. After 1 month, the television turned off and could not be turned back on. Sony sent a repair specialist to our home who pulled out tubes and replaced them. At this point, the TV turned back on. We were told if it happened again, to unplug the TV for 2-5 minutes and turn it back on. It goes out on us approximately every 4-6 weeks.

We rate our overall experience as, "worse than horrible." We purchased a Sony Bravia TV model #KDL46W4100 on December 2, 2008 at Crutchfields in Harrisonburg, VA. About six months ago, we started getting lines across part of the screen. Thinking it was a problem with Comcast Cable, we called the cable company. They came out and determined it wasn't a problem with the cable. At that point I called Sony. Because the one-year warranty is out and we did not purchase an extended warranty, they won't do anything for us. Now the TV goes dark on most of the screen and we have to shake the TV to get rid of the darkness so we can see what's on the screen.

I bought a 52" Sony Bravia TV in 2008 and it started having ghostly-double pictures on the screen and horizontal lines that go away after about 45 minutes of warm-up. Now, it remains a distorted picture and the entire left side is black. This is the same occurrence all the other reviews have reported about this TV. When will Sony be brought to justice and recall these TVs concerning this problem that exists. I too, got nowhere with Sony by phone. Please someone, somewhere, get up a class action lawsuit and force them to take action.

I bought a 46" Sony HD Bravia in 2008. For $169, I had a service tech come to my house to look at the picture and he told me I needed a new panel after only two years. The right 2/3 part of the picture is distorted and unwatchable. I'm getting a Panasonic delivered from Sears tomorrow. I'll never buy a Sony product again.

We purchased a 46 inches Bravio Sony TV in 2009. Within one year, it would not turn on. Sony decided to replace it, and brought us a new one of the same make and model. The second TV would over heat, and shut off on its own after about three hours of use. We didn't think we could have possibly gotten two bad ones, so we changed multiple cables. We tried a different outlet, and it burned up two high definition receivers.

I bought a Bravia KDL 46W4150 in December 2009. In January 2011, we started getting lines and a gradual black screen on the right side. When left on and warmed up, the picture would correct itself. By May 2011, it progressively got worse. This TV cost me $2000.00 so I called Sony and they said it was not under recall and told me to to call a Sony repairman which we would have to pay a service call. After doing some research on the internet, it mimicked the problems of others diagnosed with a faulty LCD panel. I did not want a credit from Sony for another product. We are long time Sony customers, but have concerns about recent quality issues. We have since bought a new LG TV.

Our 19-month-old Sony KDL-52W5150 Bravia LCD TV had a warranty of 18 months. The panel, also called the screen, went out. The repairman said it is not worth repairing due to high costs involved for the new panel replacement. Shame on you, Sony! It seems it's time for a recall.

I must add my name to everyone else's similar experience with Sony Bravia TVs. Mine is a 52" with black lines down the right side which disappear after 30 minutes. My phone calls to Sony Technical Support only gave the option of calling a repair service. That took place in 2009, and I paid $2,000 for the TV. I had owned the TV for less than a year.

My 52-inch Sony TV was only a year and a half old and it started to get lines in it.

I have a Sony LCD TV Model no. KLV32S550A. After one and a half year, we have given a complaint to Sony. Their executive came and asked to change for B.T Board worth Rs. 7000. I want to say that if a brand like Sony is having such problem after a year, then we have to take another brand which has 3 years of warranty.

It sounds like we are experiencing the same problem as many of the others here. But ours may be a bit older as we purchased our Sony Bravia from Best Buy in November 2005 and were crazy enough to spend the big bucks to purchase the extended warranty that expired in November 2009. Just yesterday a line about 3-4 inches from the left side of the screen appeared. It was only 1/2 way up the screen but had a little backwards H at the bottom. Today the line extends to the top of the TV. The color of the line varies, it keeps changing color. Does anyone know what this means for this TV? Obviously we paid the big bucks for it because it was the "new" type of TV back in 2005. I called Best Buy tonight and they were pleasant, but referred me to their Geek Squad. The Geek Squad brushed me off as they told me that all of the money spent on the warranties had expired and referred me to a "local" tech that Sony recommends. Not sure about spending a bunch more money on diagnosing the problem, so hoping maybe someone that has been through this same problem can help. But we are with you all no more sony and yes, I am in if you want a class action suit.

Bought KDL52XBR4 (52" Bravia LCD HDTV) in May of 2008 and a few days ago the screen began to show many artifacts and banding. After 15 minutes or so the image returned to normal.

Wow! We also purchased the Sony 46" LCD TV (Model: KDL46V4100) in June of 2008. Now, September 2011, we are having the same problem that everyone else has--ghosting for 15 minutes when we power it up. Now, it also has lines through the entire screen. It seems that these TVs are only meant to last about three years.

After less than a year and a half, our 52" Sony Bravia started having a black spot on the right side. It has progressively gotten worse. Sony offered instruction in factory reset and that was all. Best Buy came out and troubleshot for free but said it was the television. It sounds like Sony has problems and should acknowledge it instead of offering ridiculous and outrageous repair fees and discounted televisions. I will never buy another Sony.

My TV is less than 2 years old and the repairman says the LCD panel is bad. If the part was available it would cost $3,000 to $3,400 for complete repair. I called Sony, they are offering a new TV for $900. I'm kind of stuck, guess we will take the deal, but I'm not happy about it. TV cost $2,000 when we bought it, I mean, they know they have a problem when they stop making the part for the repair.

I bought a 51" Sony TV. One and a half years later, lines appear all over the screen. However, Sony does nothing. We paid $2000 for that, and now, we got a lifetime lesson. No more Sony. Please sue this company.

I purchased a Sony 46" Bravia TV in August 2009. Today, October 6, 2011, the TV just quit working. After reading all of the other consumer complaints, I am surprised that Sony has done nothing to resolve the situation. I too will never buy another Sony product. And I will tell everyone that I know about Sony's lack of responsibility for a product it manufactured.

We purchased a 32" Sony Bravia TV in Mexico at Wal-Mart, Nuevo Vallarta on December 2009. It was working great until June 2011, when the screen went out with many lines and I am unable to see the picture clearly. Sony has supposedly offered to repair our TV for 6,000 Pesos stating this is a discount. Original cost was little over 6,000 Pesos, where is the discount? It is the LCD screen that is bad and this should not be so with a TV that is 1.5 years old. Sony baloney is not worth the money. It is a bad product and they are the worst company.

I purchased Sony TV 52" Bravia LCD on 12/04/09. Recently, ghost images appear on the screen as well as vertical lines. It used to clear after about 30 minutes of being left on, then turned off and on. But now, it doesn't clear at all. I believe that less than two years is not an adequate life span for a TV I paid over $1400 for.

Like many others here, I purchased the Sony Bravia KDL-32L4000 32" LCD TV from Best Buy about 16 months ago. I paid way more for the alleged quality of the Sony brand. And I bought other Sony components to go with the TV. Now, I have the colored scan lines and 3/4 of the screen is covered with noise. I have a very expensive paperweight on my hands. It's deplorable that Sony won't do anything about this. I expected this TV to last a minimum of 5 years, based on the fact that the cheap CRT TVs I've always owned lasted more than 12 years. I will never touch a Sony product again if they don't make this right. And I will join any class action lawsuit that arises from this.

We bought our son a Sony Bravia on May 15th of this year from Best Buy.

I purchased a Sony internet television that was in a box that appeared to be in good condition. I opened up the box at home and the television was damaged (screen was heavily cracked). I thought this would fall under concealed damage? I got stuck with paying for television and they refused to exchange or take it back. I contacted the insurance company (provided through Best Buy), BBB and my local attorney general's office. With no luck or cooperation, Best Buy never answered the request by the attorney general's office.

There seems to be a common theme. I have an expensive TV which is suggested to last at least 7-10 years. After two-three years, the LCD panel went out. No solutions were provided.

My Sony TV is not yet two years old but after having the TV on for about an hour, the picture slowly blackouts until the entire screen is black. This is the worse buy I have ever made. It's a good thing that I did replace all my TVs with Sony.

I have the famous "Bravia problem." Hopefully, some wealthy attorneys who has purchased one of these Bravias will get pissed enough to force a "total recall" of these TVs and make things right. This is a direct rip off by Sony as they are well aware of this problem. I will do all I can to promote Sony in a negative way. I am waiting for a service (usually about one month) to replace the screen for the third time in a year. They make you select a star on this page? This must be a Sony-owned site!

We have experienced severe problems with our 60" SXRD (model KDS-60A2020, serial no: 9008770). While trying to fix the yellow haze problem, we have come to discover that this is not only a problem with just our unit, but a widespread problem with Sony SXRD units. It was so widespread that a class-action lawsuit was filed. I am now especially upset. As a loyal Sony consumer, we were never informed of the issue despite our product registration.

We purchased a Sony 52 inches XBR4 just over three years ago at the cost of $3,000. Here we are, just like everyone else, with a less than perfect picture. Approximately six months ago we began experiencing ghosting on the left side of the screen. It would clear up after approximately ten minutes. It now takes twenty-thirty minutes for it to clear, and we are now also experiencing black patches in the middle of the screen. We were aware of a recall on the 46 inches XBRs, and we called Sony to see if they were recalling the 52 inches. Sony stated that there are no issues with the 52 inches. Obviously, they have not visited this Consumer Affairs web page! They offered to sell us a lesser model of a 52 inches TV, but we declined. We are not going to give Sony anymore of our money! I'm going to file a complaint with the Better Business Bureau (BBB). Maybe, if enough people will file complaints, something will be done!

I bought a Sony Model KDL -46EX710 for $1,200. Nine months after purchasing, the TV went bad. It would only come on for 4 or 5 seconds and then reboot. I called Sony for service but they said they had no service company in the Savannah or Charleston area. I then called Best Buy and got help.

The Sony TV is 3 years old. We had a technician look at it and he said it was a bad panel, like everyone else here, there are many horizontal lines across the picture.

I purchased a Vaio from Sony style. The product is supposed to be delivered on September 21, 2011. The product has not arrived yet and it's now September 22. I called them and the product was supposed to be sent via Fedex. As of today, the product has not been picked up from the warehouse in China. I called Customer Service in Canada and the person on the phone said the issue is related to shipping department and will call back with an update as soon as possible. No one called, I called to get an update. No positive response.

I am so upset with my Sony TV right now, I will never buy another Sony TV again. It's a common problem, after 16 months, horizontal lines appear. If it's a common problem among Sony TVs, shouldn't Sony take responsibility for their poor engineering design?

I bought this TV from Best Buy in November 2009. After one year and a half, the TV starts showing a shade on 3/4 of the screen when I turn it on. It would clear up after 30 minutes but a horizontal black line would stay permanently on the screen. I contacted Sony and they asked me to have an authorized technician from them to make an inspection and after that, they'll present me some options. I paid over $100 from my money for the technician to come and not even touch the TV with one finger, just used the remote control to turn it on and then fill the paper with "LCD needs replacement", cost of replacement $2700. What?

I have purchased a Sony Bravia KDL-40V4100 at the end of 2008. Just three days ago, the main board died, its cost would be $640.40. A new 40" TV costs $500.00. Sony don't know anything, so a throw away TV cost me $1,400.00! Wow!

I have a Sony 52BXR. This TV is not even 2 years old. When a couple of hours have passed, I would turn the TV on and would get black lines with double images on my screen. After some time has passed, this would go away. This has been going on for 2 weeks and is only getting worse. At first, it would last a minute to now, lasting 30 minutes before it would go away. I called Sony and was told the LCD panel was going bad and it was past the warranty. I would have to pay out of pocket to get it fixed. This TV cost over $2,000 and for it to start crapping out on me, this really pisses me off. I used to be a big fan of Sony until this.

I'm having the same problem a lot of people are having with their Sony Bravia XBR 46" LCD (KDL-46XBR4). Mine was made in November of 2007. When you turn it on, you see black horizontal lines running half way through the screen. They are about 3-4" thick. After 5-15 minutes they disappear. They seem to be getting worse every day.

The Sony TV started showing signs of a bad panel 1 year and 3 months after purchase, or 3 months after the warranty had ended. When I contacted Sony, they insisted I have an authorized technician test the TV, despite the technician diagnosing the bad panel over the phone based on my description of symptoms, and the thousands of identical complaints I have read online. Before having the technician test the TV I made it clear with Sony that I did not want to invest another $150 towards a defective TV, Sony assured me they would make it up to me. The technician came to the house, spent 3 minutes (!) diagnosing "bad panel" and left the bill for $150.

I purchased this TV in Nov 2009 and up until now, I was happy with it. I actually received a lot of compliments on it. It's been only 18 months and the problems start to appear. I have shading on 3/4 of the screen every time I turn it on for about 30min. The shade disappears after but I have a horizontal line permanently on the screen. Now after reading the reviews on it, of course, when the TV is out of warranty, it seems that it's a common problem since I found thousands of same complaints over the internet. I have a Sony technician at my house today to diagnose the problem. The LCD screen needs to be replaced and the cost of that is $2,700 more than what I paid for the TV. I'm now going to file a complaint and eventually a law suit with Sony for selling me a lemon. The LCD's are warranted for 100,000 hours. I haven't even used half of this on mine. I used my TV only on weekends. I am very disappointed with this Sony product.

I purchased Sony 55 inch LCD for my son's Christmas present at Best Buy store. On Labor Day, at eight months old, it totally went out. Sony wants to replace it with a refurbished piece of their junk to which I said no. There is no certified repair center near Paragould, AR.

I purchased a 40" Bravia Sony LCD TV in December of 2007 from Sears in Hilo, HI. It worked fine until two days ago (9-12-11). Then, it literally caught on fire. Smoke was coming out with an acrid smell. The set turned itself off. I pulled the plug. I called Sony customer support. The person that I talked to didn't have the foggiest idea of what I was talking about and couldn't care less. She would only send me a flyer that "would tell me what to do". And that would take 7-10 days to arrive. Meantime, I have no TV. I called Sears and they, of course, will send out a service person in about two weeks. I am so disappointed in Sony's uncaring attitude that I am considering cancelling the service call and simply going out to buy a new TV (not a Sony). Clearly, Sony's quality control has hit rock bottom.

I purchased Sony KDL-52W4100 BRAVIA 52 W series High-definition 1080p LCDTV in September 2008. I used to spend most of my time travelling, so I didn't really watch it that much in the first 2 years. Around October 2010, ghost images started to appear. Later, they turned into vertical lines, not unlike what many people are complaining about. Watching TV started to hurt my eyes.

Sony Bravia TV that's less than 2 years old developed lines and ghosting pictures. It would clear up after about 10-15 minute warm up. Then it quit working completely. I called Sony repair and they took it in to replace the video module at a cost of $550. It did exactly the same thing after one day. I called repair again and they said it was not repairable. I should just buy a new one.

I've had two boards replaced within less than two years; a modified board after less than one year and G1D board a year later, under warranty and accommodation. Now in less than two years, the inverter board went defective. Sony refused to accommodate this repair at all, even the board alone. I offered to pay labor. All they could offer me was an equivalent refurbished model for $1999.95 + tax with a 90-day warranty. They could not give a replacement model number nor attest to the possibility of cosmetic defect. The supervisor admitted that these many major repairs are unusual, but refused to doing anything else! I had worked for Hitachi consumer products and we never had problems like this. This was my first and last Sony product! Sony, a lot of **.

I have bought 40" Sony Bravia (Model: KDL40BX420) two months ago and now, it's not working properly. After one hour, a blinking light closes the TV. I have called Sony services center but no one listens my complaint. I am now worried and I don't know what to do. Please suggest. Sony Bravia is not working.

I purchased a Sony television for $600 and came home to put it together but guess what? The optional support belt kit, which stabilizes the TV to the table mount, is not included. So now, I need to purchase the belt kit from Sony for $10.50 plus shipping and handling and wait 5-7 business days for it to come. So much for having TV this past weekend and so much for thinking that I was purchasing from a reputable company. Talk about cheap!

In March of 09, we purchased a Sony Bravia KDL52w4100. It took my husband at least 6 months to decide and settle on this TV. There was a 2-year warranty. Within that last month of the warranty, the TV had lines. We thought maybe it was the cable. But by the time we had cable come and look at it, it was too late. There was no more warranty. Now much worse than lines, the tech said the panel was gone, and it would cost $2700 to fix a 2-year old TV that we paid $2200 for. How is that possible? Sony offered another TV for $1900. I think not! We will never purchase another Sony product. It is a shame that the dealers sell their crap. I am sure you have seen all of these complaints.

My TV is one week out of warranty and it has purple lined. It was one, then two, and now, a yellow is on. They said that they can't help me.

I bought a 46" Sony Bravia LCD Full HD TV in January 2009. And just today, September 2001, the image has lines and distorted ghost images. My TV model is KLV-46X450A. The price that Sony took for this TV should give a lifetime deal, not a screen that goes bad in less than 3 years.

We bought a 52-inch Sony Bravia in 2008. For months now, a green shadow in the form of a vertical line about 4 inches wide and about 4 inches from the left edge of the screen appeared consistently. Now, the vertical line has turned into either a solid black line or a multi-colored line of pink, green, white, etc. A technician told us that the problem was the LCD panel and that it would cost around $2,500 to repair. That's almost the cost of the TV. We used to count on Sony for quality, but obviously, we were wrong.

I have a 40" Sony flat screen TV and I had a lot of problems with it. I had to get a new current panel put in to my TV. My warranty ran out because I was waiting over six months for an upgrade for my TV in the mail. I couldn't do it myself because I am unable to download it from their site. The panel costs $400 but Sony finally agreed to pay half. I had my TV back two more times to be repaired--once because of sound problems and again for my picture getting light and dark while watching it on dark screens. I also have a ghost image that makes it hard to watch anything with writing and I also get ghost image from my DVD player on to my TV.

I purchased Sony 52W5000 Bravia in 2008. The screen started ghosting when turning on. Eventually, it went away after 10-15 minutes. I called Sony, and had the technician come out, and he said it would cost $3,000 to repair. Now, as of today, the whole TV went black and no longer have a picture altogether. I called Sony back, and they offered a lesser TV at a replacement cost but I would have to adhere to their disclaimer that Sony wouldn't be responsible for any lawsuits or monetary losses.

I bought a 46 inches Bravia XBR television in December of 2009. Less than two years later, I have vertical lines, or all colors running through my TV distorting the picture. This TV cost close to $2000 and Sony will do nothing about it. When I asked customer support what could be done, they gave me the phone number of a local repair shop.

Same as everyone else posting here. Lines going across my screen and ghosting. The TV isn't even three years old. This is ridiculous.

I purchased Sony Bravia KDL46S5100. In August of 2009, it had a line at the bottom then a few days later, a full blue screen, and the TV fails to have a picture. TV has been to HD-TV repair Austin, TX 512-835-1600. They have documented a bad main board and LCD and messaged Sony which has a known issue with Bravia shipments with supply shipped in 2009 and to contact Sony for Support.

We bought a Sony KDL 52Z5100 in November of 2009. It seemed to be a great TV. The picture was crazy clear and the refresh rate was awesome. Then around January 2011, just after the warranty ran out, we noticed a thin black vertical line through the center of the screen. We didn't think much of it at first, the TV was still perfectly viewable and the black line sometimes went away. But then, when we'd first turn on the TV, suddenly the color seemed "off". There were light spots and dark spots. But after it warmed up for 10-15 minutes, it would be fine.

In February of 2009 we bought a Sony Bravia KDL52WL140 for $2,598.00. I thought everything was great with the combo package and all. I liked it, so I splurged and bought the Sony Blue Ray. Now, I wish I had not done so. My TV has little horizontal line across it and no warranty. I called to check on the service. I was told by the representative on the phone that the set was still under warranty and gave me a number. When I called the number of the repair service, the man informed me that the set was not under warranty and could cost as much as $2,000 to fix the problem and that I would also have to pay for a service call just to diagnose the problem. Word to the wise: don't buy Sony.

I purchased a Sony Bravia KDL 46V2500 in 2008 for 1000's of dollars and it does not work!

My 46" Sony Bravia (Model Number: KDL46S4100) which is just over two years old started showing horizontal lines across the TV whenever we're turning it on. At first, there were just four evenly spaced lines but now there's many more, and with ghosting on the right. It is starting to get darker on the initial start up and it is taking longer and longer for it to go away. I haven't contacted Sony yet. I wanted to do a research on the problem first. It seems like they aren't going to do much. Assuming that I will have to start a class action suit, if anyone else is interested in joining me, contact me at **. I am going to call Sony shortly and also retain a lawyer. I will probably take it to a couple of different repair shops and get estimates as well.

I bought a KDL-52W3000 52-inch 1080p in early 08. Shortly after the purchase, the HDMI #1 went out. I switched over to #3. It went out about 12 months later. Now, the sound has gone out and the unit will only show in 480P. What's the deal? For the price of that TV, it should last 10-15 years. The older models did. The service tech told me it would be 700.00 plus pick up and 2 weeks to get it back. That's the cost for something that shouldn't go bad in the first place. What happened to the Sony I used to know and respect?

I purchased a Sony Bravia LCD Digital Color TV (KDL-32xbr4) in 2008. I have the same problem as the thousands of other people that have posted a complaint about Sony--the vertical lines! I called customer service and was told to take it to a service shop. The nearest Sony repair shop is over an hour away from my home. I called the repair shop and they said that a ton of people have called them with the same problem and it will cost $800 to repair. I was told that I was better off buying a new TV. I called Sony customer service again and was told that I couldn't speak with a manager because there is no manager. The customer service was so condescending and rude. I will never buy another product from Sony! The worst customer service and the worst TV I have ever owned.

I have had my 46" Sony Bravia LCD TV for under three years with no problem until recently. For the last six months, after I power up the set, half of the picture shows double images and vertical bands. I took it to my TV repair person and he said that not only did my TV have this problem but so did other Sony LCD TVs. His solution was to layer in a material between the frame around the screen and the screen itself. By applying pressure to the gold connectors on the ribbon cables, a better contact was made. No parts were needed for this fix but the labor charge was $225. This seems to be an issue on faulty design/workmanship, something that Sony is not known for.

Like so many on this site, I bought a 46" Sony Bravia LCD Full HD TV less than 2 years ago. Recently, the image has lines and distorted ghost images. I'd like to join any class action that may be underway as I suspect that very soon, my TV will cease to function.

I have a 32" KDL-32L4000 LCD TV. I had it since June 2009. But now, a permanent horizontal line is in the middle of the screen. The part of the picture under the horizontal line is distorted, blurry and all the colors of the Crayola box show up on the screen. Other owners in the same predicament stated that the LCD Panel is no good. According to other owners of a Sony TV, the repair is between $2000-3000.

My Sony Bravia TV started displaying lines across the bottom of the screen so I had it sent for repair. I called Sony and I was told that the television was recalled. I read reviews and wondered what my alternatives are. What am I going to do?

I bought a Sony KDL 40Z4100 at Sears in early 2009. Two weeks ago, the screen went black. The local service center told me that it's a bad screen, a common problem with sets made at the time. The screens are defective and Sony said that replacement parts are not available. End of the road. Two years are all I get for $1200. I will not purchase another product from Sony.

Earlier in the year I bought a Sony 3D TV. It was a beautiful TV with a great picture, but the 3D did not work. I saw in the manual that it said call Sony if there is a problem and not to return it to the retailer. So I called and they sent out a repairman. He looked at it and told me there was nothing he could do to fix it. He then called tech support and they told him that they have a special team that only deals with 3D problems. He gave them my contact info and they said they would call me. That never happened.

We purchased a Sony Bravia 46" flat screen TV 2.5 years ago. And we also purchased the warranty. On July 26, the TV was serviced. It was identified it was the screen and needed to be replaced. The service engineer put in the order, and stated it would take 7-10 days for the part. After 12 days, we called the office only to find out that the TV had to be replaced and the store manager was reviewing. About 1 week later, we called the store again. We were told that it was being reviewed by the corporate office. Finally, we received a call that they would be replacing the TV with a Toshiba 46", since the Sony 46-inch is no longer for sale, or so we were told.

We purchased a Sony Bravia 46" LCD TV in 2007 for $3,500.00 and purchased a 4 year warranty from the dealer. The TV went black, no picture and no sound. An authorized Sony repairman came out and said that QM Board is out and will cost $570 to repair. I called Sony and there is nothing they could do because the warranty I purchased has expired. I will never purchase another Sony product.

I have been a Sony promoter for years - six Sony TVs, 2 DVDs, 3 VCRs, Stereos, etc. I would stand in front of Sony TV's at COSTCO and tell potential customers that if they were considering buying a new TV, to buy a Sony TV. I must have sold 12 Sony LCD's at COSTCO. I'm a graduate electronics engineer specializing in TV's for 32 years.

I purchased a TV a little over two years ago, KDL-32S3000. Now there's a grey haze over the screen.

Sony Bravia model KDL-52Z5100 has four sections of horizontal lines, ghosting picture, lasts about 10 minutes and clears up after TV is turned on. Sony said this model does not have such problems and that I should take it to repair because it might be a "minor" thing.

I purchased a Sony 52" LCD in June 08. I paid 2787.00 for it. I have always purchased Sony products. Never again! I have lines running all through my TV. I was told I needed to have a repairman come look at it. They were unsure of the problem! With all of the same complaints, you would think they would know what the problem was by now. I will never purchase a Sony product again. I have to watch TV with lines since I can't buy a new one! I am very dissatisfied!