Samsung TV Reviews

I have several TV's in the house and have replaced several TV's over the past couple of years. My most recent purchase was the Samsung LED Smart TV which has been a very good purchase. I have had the TV a bit over a year now and have not had any problems. The sound is very good as is the picture. The Smart TV features have been great with built in apps for YouTube, Netflix, Amazon Prime and more. I have added additional apps such as Sirius Radio which allows me to stream music through the house. The only complaint that I have is that the built in apps are sometimes slow to load and update. It is also a bit clunky trying to do searches with the onscreen keyboard.

I have a Samsung 65 inch series 7 HD Smart TV. It's a fantastic TV, it has the best picture I could find. It comes with a Smart Hub remote and a regular remote, but the best part of the TV is it's user friendly. I have a 47 inch LG in my bedroom, a 60 Sharp Aquos in my family room, and a 46 Sony Bravada in my breakfast room and the Samsung in my office is so much better than all of them, not the size but the quality. I bought the Samsung last but I wished I had bought it first because I would have only Samsung TV's if I had.

Samsung 55 inch smart TV. The experience has been great since the picture is clear and the options are endless.

Model UE32H5000 LED Full HD. A very good relatively cheap 32" TV. Works perfectly with crisp pictures, sound is a little better than rivals having 2x10 watt speakers rather than the usual 2x6 watts. It was easy to set up with a good selection of choices for both sound and picture settings. I am on a limited income so this was the perfect choice for me. Would I buy another Samsung? Most definitely.

Have a Samsung 55" Motion 120 non-Smart TV. The set has great color. The colors are both accurate but also smooth. There is no shearing, tearing, noise, gradations or bleed. It does everything a Big Screen TV should do - WORK! It makes no noise, but like all TV's I have owned. The colors are wrong from the factory. I have found that it usually takes some detailed tweaking to get the color just right.

Samsung customer service is top notch. We had a pixel issue with our television. Calling the 800 number was easy and a technician was sent the same day. He replaced a recalled part and installed a new bulb DLP at no charge. Fast, friendly and prompt!

I am not sure the model but I have a Samsung plasma 50 inch. It was purchased several years ago around 2004 I believe. It has been going strong ever since and still has a really nice picture with no visible dead pixels. It has been moved several times from residence to residence during that period as well. There was a period when the bottom half of the screen would go black for maybe 5-10 seconds and then come back. This was very seldom and would happen randomly. However it hasn't done this in years. The only real issue I have with it is an audible humming that is noticeable when the TV is on and the volume is turned all the way down and it's quiet in the house. As I rarely have my TV on without the volume, this has certainly not been much of an issue but it would be nice if this noise was not present.

Not too user friendly. Hard to hook up. Gives false messages, disconnects from wifi too often. Sound is not too clear - always sounds like it's in the mud.

I bought my Samsung TV because it had a smart TV feature. This allows me to investigate several options whenever I use my TV such as Netflix and a host more.

It's a great TV and I would recommend people purchase this brand.

Samsung LED TV Series 56 (5201-5203): Easy to set up. User Friendly. Great Customer Support (IT).

We have had our current televisions for the past 7+ years. The televisions work perfectly. One of the Samsung televisions that we had had a problem approx. 3 years ago. My husband did some research on this problem and discovered that it was a common problem that Samsung was aware of. He contacted the company and they send someone out to repair the set for free even though it was no longer under warranty.

Samsung tv has great picture sharpness and sound. It is a 32" screen. The remote is very easy to program.

Samsung 42 inch - compact and easy to use. The setup was easy and simple. The picture is pretty clear. There are some problems with adjustments colorations however overall I would gauge the TV is a good bargain for the value. We did buy it when it was on sale which added to the attractiveness of the TV.

I do not know the make or model. It is about 4 years old and about 24 inches. It has a great picture and great sound. We recently purchased some brand new RCA TV's at my place of work. The sound is awful and it takes too long for the picture to turn on.

Have 3 TVs - 2 are Samsung, 1 is an Insignia (smallest - about 20 in.). First purchased was a Samsung 32" (5 yrs. ago). Had it in our great room; no problems yet. Moved it to our bedroom about 2 yrs. ago. Purchased a 42" Samsung. Had it 2 yrs. - screen developed a darkened area about a year after purchasing. Picture completely gone in 2 yrs. Although Samsung gave us a discount on the same model new one and a 5 year extended warranty (cost $79.95), it cost us over $700 to replace and have new one installed. They did remove the old one without charging. 2yrs. for a TV is lousy in my mind. Pointed out that they didn't owe us anything. Not very consumer friendly.

I don't know the make or model, but I believe it is a 29." It has a clear picture and good sound.

Easy to set up and the picture clarity is great. I have the 3D model though we don't use the 3D feature. I would highly recommend any Samsung television.

We are on our second Samsung. The first one lasted less than four years. We paid almost $3,000 for it and the screen went out. It was unfixable. My husband bought another Samsung which doesn't have as nice a picture as the $3,000 one. Hope this one lasts more than four years.

Convenient setup... Large enough screen, very little tech problems, nice case enclosure... Remote works as it should, picture/sound clarity is excellent.

I purchased a Samsung 47 inch Smart TV Dec. 2014. This TV has a great picture and very easy to use. It was easy to assemble and set up with Dish Network. The directions was easy to use, showing every step with pictures along with directions. I would recommend this TV especially if your technically challenged as I am.

TV has been very good with a lot of good features. It is a Samsung Smart TV. Screen is 60 inches, picture and sound are very good. Remote controls are easy to use and have good features.

This is a relatively new TV for me, less than 6 months old and so far I have no complaints. Easy to set up.

46 inch Samsung. Has been a flawless TV for 5 years now! Paid more than what you can get for your money today. Lots of extra technology on the new models that are just normal features of today's TVs.

We have two TV's, a Samsung and a Sony. Both are equally as good and we are extremely satisfied with both of them.

I have had (and still have) many Samsung TVs. From a 720 32 in to my current 40 in 1080 120htz, 47 3D TV 1080 p 240 htz, and my 60 in 3D TV 1080 p and 240 htz. They make you feel like you are part of the studio audience since they are so clear. They all have internet access and can handle network storage media so there is NOTHING I can not watch on any TV I own. I don't have to worry about getting up to look for my movies or TV to watch, I can just browse my network drives and play from the devices, directly. Not to mention Netflix, YouTube, and any other internet apps you want to use. Plus, all the remotes work with all the TVs so you can play jokes and turn off other TVs in the house without anyone knowing what is going on... good times.

First I bought an RCA flat screen. Within a month the screen had a green line on the third side running from top to bottom. Replaced it and it had a light from bottom border frame. Had to return second time. Do not buy RCA brand. Could not see picture when the sun was out. Bought a Samsung and could not be happier. Picture is beautiful. Easy to operate. Love the smart tv. Do not buy RCA. It is half the price of Samsung but you get what you pay for.

Love all the functions and features. Great picture!! Love that it's a smart tv and features Netflix app and has just enough hdmi ports for all of my appliances.

I have Samsung 42" LED HD TV. Even though I bought it at a discounted rate because it was an open box, it still gives a great picture as well as sound. I would recommend the brand to friends and family because it is a quality television as a whole.

Television broke after only four years. Samsung sent someone out and the panel was bad. $1800 to fix. What a piece of crap. Samsung basically said it's out of warranty so too bad. Nice huh?

I've had other Samsung products in the past. I've found the brand is very affordable and reliable. I will continue to buy these in the future.

I recently had a 5 star local technician try to repair my Samsung TV. The problem is with the Inverters. Although I have audio, I have no picture and the sides of the screen chassis became very hot to the touch. He informed me that he could order the part from Samsung but because of the construction of this Samsung TV there is a good chance it can't be fixed. And there would be a hefty restocking fee. Bottom line, don't buy a Samsung. They have taken shortcuts in manufacturing their boards and they don't hold up. And many of these TV's have failed and Samsung has very bad customer support.

I have had Samsung TVs for a number of years. The picture quality and sound has been outstanding and I have had no problems with the sets. I currently have a 60" TV and I would highly recommend buying a TV from this manufacturer.

Purchased a Samsung 55 inch Smart TV on Nov 1, 2014. Still under warranty until Nov 1, 2015. On Sept 2015 a thin purple vertical line appeared on screen. Did all of the troubleshooting and forms completed online Samsung requested. Representative gave me a case #. Got a ticket number when registering service repair from (Service Quick). Took day off from work to have repair. No show. I call them... company tells me the part is not in. I asked "when did you know?" They tell me for a few days. I'm livid... no courtesy call to let me know. Rescheduled a week later. Company does call to let me know part is not in... reschedule again. I call again... part is not in... the part is in. I ask rep to make sure. She confirms it is.

Just bought after having an old tube type RCA that lasted for years. I bought the Smart TV and the color is great as is the sound. There are a lot of things you can do with the remote like set the time for it to go off at a certain time, change color and sound for sports events. I love it and would recommend it for sure. I am going to buy another one for my bedroom.

We love this TV. It's a flat screen, smart TV... HD which we really enjoy. Not the fault of the TV but of our service, sometimes the words and the mouth moving are not in sync. We never had this problem with the old TV. The screen is very clear, it feels like we are right up and personal with whatever is showing. We bought this TV at Fry's.

I agree with the person's review of Uta of Winnebago, IL on Oct. 7, 2015 on this website. When will there be another class action lawsuit against Samsung LED television for having t.v.s reboot themselves? I've own my Samsung t.v. UN46EH5300F since 11/8/2012. In the last several months, my t.v. has been rebooting itself just as reported in the LAST class action lawsuit. I contacted Samsung and when I asked for their HQs address, the agent stated "he isn't privy to giving out the address" so I asked to speak to his supervisor, same answer and the supervisor asked "Why are you going to file a complaint? I said "yes."

I have a 50 inch Samsung smart TV. Really like the free apps. Do not have to pay for 132 games.

I have a 55 in and a 32 in flat screen Samsung and have been very happy with the performance. The picture quality, color have been great. At this point I have not had anything to complain about and definitely would recommend.

The TV was a promotion that when you bought the 44 inch the 19 inch was also given at the same price. The picture is great. It is a nice slim line TV that can easily be attached to a wall.

We have several Samsung Televisions and a Sony. They have great picture quality for the price. We have not had any problems that required us to contact Samsung or Sony, so I can't speak for company quality. We would not recommend Sharp due to previous experience with this company. They do not stand behind their products or back their warranties.

I have several different brands of Televisions but my Samsung's are the easiest to program and have the best video and sound of all the televisions we own (We have 13 televisions even in the Bathrooms). These televisions are priced right and can be ordered over the internet at various retailers.

I have a Samsung smart tv. Picture very clear, features are great, allows streaming and web browsing. Can add apps, has dual core processor. Really state of the art tv.

I love my Samsung Smart-TV. It took me a while to get used to all the new features. But, I love the color/sound and the clarity. I would buy another one, only smaller for my den/bedroom.

I have a smart TV I purchased used from Sears "Open Box". It needs updates every so often, so that is why I am only "satisfied". Other than that, great picture and many options with the smart TV that I don't quite understand how to use yet...

Purchased a 75 inch, 4K HD Samsung TV from Pacific Sales which is also poor customer service. Called for 5 months on our defective TV and no one will take responsibility. Stay away from buying a Samsung TV as you will not get anywhere with them to honor their warranty and Pacific Sales does nothing to help!

I have a 60" Samsung 600 series Plasma TV that I am quite pleased with. The only problem I had was with a firmware update on the original TV. It bricked the set. But Samsung and Best Buy made it right and got me a new TV. Other than that the color is awesome! Sports look great with no ghosting or latency. I enjoy watching TV on this unit.

Purchased TV in 2010... starting acting weird in 2011... could not turn tv off or it took hours to come back on... I was okay with that until now. TV then started shutting off by itself and would take hours to come on. Now, it's 2015 and only has sound and a black screen. If I attach a standard cable box, tv works okay except I can't turn it off because it flickers on and off until it decides to come on. If I attach HDMI Cable box, it doesn't ever come back on. Does anyone else have this same problem? They want $68.99 just to look to see what is wrong but from reading all these reviews there is a problem originating at Samsung. We all are experiencing the same issues with our TV's. Sounds like we need to do a class action lawsuit because Samsung feels it is our problem and not theirs. There is too many of us with the same issues.

We have two Samsung televisions, one 8000-series and one 6000-series. We had one issue in the five years we've owned the 8000. The power supply malfunctioned just over a year after purchase. However, Samsung support did not leave us with an expensive living room decoration, and even though the warranty had expired, Samsung fixed the problem at no cost to us. The 6000 is four years old and has not had a single problem. The images are clear and vibrant, there is no jitter, and the available apps have added value to the viewing experience. These are thin flat-screen televisions and not overly heavy, which make placing and moving them very easy. The remote is silver, making it easy to find in our living room.

I purchased a Samsung PN51F4500 51" 720p 600Hz Class Plasma HDTV at a Thanksgiving 2013 sale. The picture and sound quality is great. We also thought it was very easy to set up.

The set works looks fine and works fine. It's exceedingly thin, which makes it very easy to mount on a wall. It came with the "Smart TV" option, which also works OK, but it is annoying to have a lot of apps pre-loaded that I can't delete which require extra payment to use. Their customer service has been really excellent, however, they can remotely diagnose the TV and help with any configuration issues. I also got the Samsung sound bar and subwoofer, which enhances the sound quality, though I wasn't unhappy with the built in speakers. I just wanted a subwoofer.

The television has been a great product. We haven't had any issues with the television up to this point and we have had it for over 6 years. I would definitely recommend this brand of television.

I first purchased the Samsung LED 75 inch UN75H7150 and had to return because the Netflix app did not work. Then returned it. New tv the Netflix did not work. The third tv the Netflix finally worked. Samsung would not help me. Thankfully P.C. Richard let me continue to return tv. Now that I am on third tv I am way too fed up to continue to mount my tv on the wall and take it down so I kept the tv. All the apps do not work properly. Tv freezes on every single use. I have never wrote a review in my life. I am so angry that this review probably does not make sense. Hopefully this part of my review does: DO NOT PURCHASE THIS CRAPPY TECHNOLOGY. I HATE THIS TV SO MUCH I WILL GIVE IT AWAY FOR FREE!!!

Purchased in 2008, still running - works fine. I have seen better pictures on other TV's but this one is satisfactory.

The TV I have now is fairly new. I just bought it about 4 months ago. It is a Samsung 4K UHDTV 55". The UHD is wonderful although it took me a while to get used to it. It doesn't look the same as the HDTV, but the images are REALLY clear and you do kind of feel like you are right there. It's kind of like the difference between watching a show that uses film as compared to video. The picture is so much more colorful and detailed, especially if you compare it side by side with a 1080p. I bought the Samsung TV because I also own a Galaxy S4 smartphone and I love the quality of pictures you can take with their camera. I figured if their smartphones were so good at photos then their TVs must also be good.

I bought a Samsung 3D smart tv with a pair of 3D glasses. After 2 months, I was using the 3D glasses and just turn it off and did not turn on again. When I ask for the warranty, they sent me to 3 different stores, and they did not had the replacement. After other 2 months the other glass was turned off too, and was the same process without response. I never received the replacement. I complained many times with no response. They just suggest to buy a new ones. The TV is fine but the service and warranty were so terrible and they never replace the 3D glasses.

Great television. We own 2 and will probably buy a third. Excellent design and works great.

I bought this Smart TV a little over a year ago. One day all of a sudden it just didn't connect to Internet, so that means, no Netflix, no HBO. I had 3 chats with tech support and I did everything they requested to try to fix it, the last one being to manually updating the firmware. Nothing ever worked. Because nothing worked the last person I chatted with online said I needed to ask for a technician to come and fix the TV, so I did online, and all I got was an email asking me to call them back at tech support. When I did the person that responded was so condescending and when I explained that everything he was mentioning I had already done with tech support he said that I was being sarcastic.

I have always bought the brand. They last a very long time. Durable, dependent, we also have other brands like Sanyo. We don't buy anything else.

Samsung 48" Plasma HD, it is wonderful. Great picture, swivel base so can viewed in 2 rooms if needed. Had 5 yrs, still like new.

Samsung LN-S4095D - Going on 10 years and never had any issue.

Owned UN55GH6030FXZA TV for about 2 years - in spare bedroom so used very little - and now when I connect DirecTV or PC using HDMI port it works for few minutes then stops. I believe it is a heat problem because it is okay starting from cold unit (off for a while). This is the 2nd Samsung TV (other was 36") that had issues with video input. I WOULD NOT recommend ANY Samsung TV. Previous TVs lasted until we discarded!!

We have several television sets, Sony, LG, Toshiba, and Samsung. Of all our sets we prefer Samsung which we own 3 of because of the picture quality, ease of use, and the quality tuners used. We live in Miami where it rains a lot and get our programming off the air because broadcast TV is better quality than either satellite or cable (including ATT Uverse). Heavy rain often causes my LG and both my wife's Toshiba and Sony to lose the signal, but my son's Samsung and the large Samsung in the FL room never lose reception. The picture quality of the Sony as well as the Toshiba is good, especially the bright Toshiba but both our Samsungs beat the others in the quality of both video and audio which together with the great tuners makes the Samsung the only brand of TV set I'd consider purchasing. It used to be that Sony was the winner but not any longer.

I own a 55" Samsung flat panel television that has internet capabilities. Any size or model of any Samsung product I feel is the very best brand anyone could purchase. Don't worry about the extended warranty with this brand since it would only be a waste of money. I have only owned 2 Samsung flat panel televisions in the last 20 years and would feel more than comfortable spending the extra money for another one. Never would I buy another brand or an off brand for less money. Samsung is money well spent.

Samsung DLP. Bought in 2006. Only changed projector two times. Very happy with it. Next time it goes out it will be upgrading to LED.

Samsung LCD TV, 50" screen. Beautiful HD picture. Easy to set up with cable box. Great thin design and style for our house. Samsung usually equates to quality in technology.

I have five televisions in my home and they are all Samsung. I love Samsung, they haven't given me any problems whatsoever. Clear picture and great HD, and sound. Will continue to buy Samsung televisions. Great buy.

I learned one thing today and want to share it so other consumers do not fall into the same issues with Samsung products. We have 60 inch TV less than 3 years old and the TV is turning itself on and off over and over. After some research, I found this to be a common problem with the Samsung TVs. In fact, there is a class action lawsuit on the same problem with a different Samsung TV model. Samsung refuses to fix the TV. I have always considered Samsung a reputable brand name but have changed my opinion full circle. The Samsung organization will not stand behind their products, therefore, they offer nothing to the consumer other than junk products. Samsung products and service sucks.

The TV's I have are about 4 years old and work fine still. Neither have bells and whistles so there is nothing much to review.

I love my television except for the noise it makes when it is powering on. Also, the sound isn't what it should be and there is a buzz sometime.

Television intermittently shuts down requiring it to be unplugged and plugged back in.

Both of my Samsung televisions are smart TVs. I can surf from bed.

I bought new Samsung 55" TV online from Buy Squad. Samsung is refusing to service TV. Samsung claims that Buy Squad is not a authorized dealer, hence there is no one year warranty from the date of purchase. They are refusing to send me in writing. VISA card benefits services department is a useless department.

We have had our Sony for about 6 years. We have never had an issue with the television. It has a crystal clear picture and is approximately 60 inches. The color is excellent and adjustments are easy to make. The sound is good, not fuzzy. This was an investment and we have never regretted the purchase. I know that "big" screen televisions have decreased in price recently and believe that Samsung is a very competitive in pricing.

We have 5 Samsung TVs that range in age from 4 to 7 years old. All have been reliably working with great picture quality since day 1 with no problems whatsoever!

This television is a smart tv model number un32f6300af. I have it for about 3 years and have been very satisfied so far. The picture is clear and sharp. I have other televisions in the house and this is the best picture quality of all of them. Having a smart television is a very convenient way to access the internet. The reason that I bought a Samsung to begin with was because my daughter had one and I always noticed how good her picture looked. I would definitely recommend this television to family and friends.

I bought a 32" Samsung HD set about 4 years ago. I've had no problems with it. The remote is easy to use and I was able to put Netflix on this set, so I'm happy with it.

I love the tv. Very clear pictures. Only reason I don't think I'd get another smart tv though, is because I'm not smart enough to work it. Still need a separate remote, and it doesn't walk you through specific smart tv options as easily as us old people need. :)

I purchased all new Samsung appliances and a large TV. I'm on my 3rd TV replacement because Samsung could not get a technician that comes to my area to repair it. I live 23 miles south of Oklahoma City. The same story with my dishwasher, Samsung told me the problem was a $30 part. After three months of negotiation they agreed to give me a refund. I now have a different brand dishwasher. My TV is acting up again so I'll be calling Samsung.

I have a three Samsung televisions - two are smart tv. I love them! The picture is a very clear, colors natural and sharp. My husband uses as a tablet - surfing the net and checking emails. Also surfing on Facebook is much better than in computer.

The smart TV is nothing but smart! The TV itself is amazing, great clarity and picture but the internet side of things is absolutely rubbish! I wish I never bought it because I like to use the functionality of Internet, but it just does NOT work!

I bought a 40 inch SAMSUNG LED TV sometime in 2011. The model no. is UA40D5000PR. Then just a few months after the lapse of its 1 year warranty period, it began to have picture quality issues just a few months. (I did not avail of the extended warranty since I believe in the brand, being a Samsung, that is.) The problem started as a small blackish distortion in the picture from the upper left corner. Then it gradually progressed until it now affects almost 80% of the total screen area. Since the warranty period already elapsed, I could not claim for a free service or replacement.

I currently have a Samsung smart/UN55F6400 television. It has fulfilled all of its expected capabilities. You must become familiarize with the Control Panel or it may appear to be a little overwhelming at first. However, at times the mic app will pop up on its own. That's unsettling.

I have Samsung, Sony. I love the picture and quality on the Samsung.

I am always amazed at the piss poor quality of service you can get nowadays. The issues never get handled, the receptionist are rude as hell and you get to lose hours of your life to these inconsiderate **. I do not recommend any Samsung Products anymore. They were my favorite, but keep having minor issues that can’t be resolved by their inadequate service centers and phone centers. The whole organization is incompetent and their insane message.

We have had our Samsung flat screen TV for almost 5 years now. During that time we have had not one problem with it. The picture is always sharp and clear, the sound is excellent and the High Definition is excellent. We have never been disappointed with the performance of this Television. We have not only watched regular TV shows, but cable, Netflix and movies streamed from a computer and a Blu-ray DVD player. Each time the TV performs beautifully. I would highly recommend a Samsung TV to anyone looking for a reliable and high quality TV. You will not be disappointed.

We purchased a curved ultra high definition Smart TV ten months ago. The clarity of the picture is unparalleled. You feel like you are actually there as a spectator. The colors are true, realistic and really remarkable. The sound is also outstanding compared to past generation two years ago! Highly reliable and the best TV we have ever owned.

Samsung Smart TV Model UN32H6203 Series. This one of the best TVs Samsung has made. It has Hulu, Amazon, Netflix and all built right into it. It's like a computer. Great picture and we love it.

Just mounted the TV and went to turn it on, however, the remote would not work. Troubleshooted everything, batteries, checked it on the camera for red-eye recognition to no avail. Went on chat support and they can only send me a new remote in 5-14 business days. I just spent $1000 on this tv and the remote doesn't work? I'll just take the entire TV back to Costco tomorrow and get a whole new setup. I'm sure it's going to cost Samsung more money for the TV return than to overnight me a new remote.

Samsung product quality is really poor. I bought 165.1cm (65) UHD 4K Flat Smart TV HU8500 Series 8 TV on Diwali, 2013. A few days back, display stopped working. I called customer care, they said product has only one year warranty, and you have to change the display costing 1.20 Lacs. Other companies give complementary 2 years warranty and extended warranty. For a product costing 4 lacs, pathetic build quality. Further, they are not ready to give concession.

I bought a 60-inch plasma TV for around 1200$. I have had it for 3 years. For the past 4 months it has been turning on, but only the audio will work. Most of these reviews are very similar. This television stops working shortly after the warranty expires.

I bought a 40 inch Samsung LED TV (model UA40D5500, serial no. 20013ZEB600469N) about three years ago, together with a Blu-ray DVD player for about Rs. 60000, because I was impressed with the picture quality. Little did I know what I was getting into. The Blu-ray went bad in a few months. Every time they fixed it, it would go bad again in a couple of months. The repairman himself was embarrassed. Soon the warranty was over and they demanded a repair charge almost equal to the price of a new unit. So I had to throw it. Next, the speakers went bad. The repair guy demanded Rs. 3500. Fresh from my DVD player experience, I decided to replace it with computer speakers (my friend had the same problem with his Samsung TV, and this was his solution). Now, the TV itself has gone bad!

I was having issues with my flat screen TV turning on. After reading other's comments, it was discovered I had the same issues. I called customer service as stated in my manual. The customer service rep said there was nothing they could do. Think twice before buying Samsung.

Just to be clear, I did not purchase my 40" Samsung from Amazon but I need to let the world know my experience. My family is not rich. We saved up for a Samsung LCD because of many recommendations. The tv worked fine for over 2 years when all of a sudden it began power cycling, turning on and off forever. After a bit of research I found that Samsung had lost a class action suit for using sub par parts. Thinking I could fix the tv myself I ordered the replacement parts with capacitors and plugged it all in and put the tv back together. This did not work. It turns out that my motherboard had gone bad.

It has been a horrible experience with my Samsung Smart tv. It's not a brand new model but I called Samsung about my tv not having YouTube and they said other models do not as well. Even though the box it comes in has it advertised! They told me some come with it and some don't, it's a 50/50 chance so that is why they can advertise it. If that's not enough my Netflix never works. I thought it was my internet or Netflix.

What a joke of a company. This is the 3rd motherboard in my TV set in 3 years. And after only 2 months of no problems, my 3rd motherboard is acting up already. They are easy to replace, but should someone buy a $150 motherboard every year? I bought a 75" Smart TV from Sam's Club and it has been nothing but a problem. The TV set continues to go on and off by itself when turned on and as I can see by reading this site, it is a common problem. Samsung replaced a motherboard while under warranty that last about 10 months.

Cost approximately £1000 in 2010, more than I have ever considered paying for an appliance before or since. It was a special purchase. A few months in, the apps, basically for me, my music playlist on YouTube ceased working. No joy. A lot of money for just basic telly. Then the colours have gone weird and the tv, when switched on, spends a lot of time switching on and off until it settles down and presents its own version of a picture. I only ever bought second hand and/or no name type brands before and never had the catalogue of problems with any of them that I have had with this seriously overpriced junk. I would never buy any Samsung product again and I advise my friends to save their money and buy much cheaper and better elsewhere. For the cost of this one, I could have bought four or five. Live and learn.

My 50-inch Samsung TV broke down twice during its 3 year warranty period. The second breakdown was months before the end of the warranty period. Samsung informed me that they have stopped manufacturing 50 inch LED panels. After weeks of haggling, they said they managed to find one panel. Given their initial statement that they did not have such panels, I was leery and asked for some form of warranty on this panel, which they might have cannibalized from some old TV. I spent weeks making multiple calls to Samsung. At each call, I was promised a callback, but no return call was received.

I received a 32 inch smart tv Christmas 2013. The tv stopped working September 2015. The image disappeared and there was only sound. I took it to my local repair service and was charged 20$ to have it looked at. It would be 200$ to repair it. I called Samsung's service department and they told me there was nothing they could do. "Sorry for your inconvenience ma'am," they said. They were on the news last week about the bad service they give their customers and a customer took them to court for their low quality tv's. I also have a 55 inch tv that I'm now expecting to have to replace any day now. I will never buy another Samsung product again.

I bought a Samsung 55" 4K 3D television in December of 2014. Last week it started acting odd by having plaid black and white lines on the bottom 1/4" of the screen, so I called Samsung to repair the television. Now it gets to the interesting part. Samsung lined up Golden In-Home Service, Inc. to come fix the television. They showed up on 9/14/15 and changed a part in the television which did not fix the problem, so they schedule a second day to come repair the television. On 9/17/15 they show up and change another part and this does not fix the problem, so he tells my fiancee he will need to take the television and proceeds to take the television out the house and instead of closing the door behind him or asking my fiancee to close the door, one of my cats nearly escapes!

I wish I had known about Samsung's poor track record before I bought my 55" Smart Tv which really isn't very smart! I bought my tv in March 2012 for over $3000, and initially I was very happy with it, but over the last year and a half it has been turning itself on/off without warning. It will do this time after time until I just give up and go watch tv on my 10 year old small Sharp tv, which I have had no problems with. When I contacted Samsung they told me they weren't repairing this problem any longer and it was out of warranty. They actually didn't seem to care and now I know why: They get the same type of calls constantly! My sister and her husband bought a Samsung Curved Smart TV a year ago and are now having the same problem! We are done with Samsung!

I have purchased Samsung Smart TV H 6400 & Samsung S5 handset as soon as both had been launched. My TV isn't working & handset service is also below expectation. I really worried about this two products & will not purchase or suggest anyone to buy Samsung further.

I bought a 58" Samsung Smart TV (Model No: UN60ES8000FXZC Version no. HS01) more than two years ago and I have not used it a lot. Recently, it has started turning on and off on its own and shows colored lines or tv programs when it turns on and off again. I bought the tv when I was in Canada and moved to the US after a while. I phoned US Samsung and told them the issue with the TV, and they referred me to Samsung Canada. I talked to someone in Canada and he said I should bring the TV to Canada to check it (because it was bought in Canada). That was the most stupidest response I could have got from a company which should take care of its customers and solve their problems as the best!

Samsung UN55H6203AF 55" TV LCD - I purchased about 15 TVs in the month of July, 2015 and 8 Samsung the same model which arrived different times. 4 out of 8 were bleeding. (No physical damages - just bleeding from the TV.) I was able to return to Sam's Club 3 of them and unable to return Sam's Club on the 4th since it passed 30 days return policies. I contacted Samsung with ticket ** and filed complaints to BBB. Samsung won't honor the warranty. (Please let me know if any else got damaged bleeding LCD from Samsung TV with the same or similar model.) NOT sure Samsung did a poor packaging and not fully test with different ways of transport. Note: I also bought Samsung 48" which is fine. Just the Samsung 55" had issues. Class action if there are other have the same issues when received damaged and Samsung won't honor the warranty.

UN60F7100 - Paid 1,600 for a TV that had a great picture. Now after 18 months, it constantly turns itself off and a soccer ball size area of the screen is shaded and discolored. From what I have read here, this appears to be a common problem. I won't buy another Samsung.

Purchased a 75 inch smart TV just a little over a year ago and it constantly reboots and turns itself on and off. We have tried many times and finally got it updated which others had said to do online, and it still reboots. The only thing good was Samsung did let us buy their warranty for 500 to cover this piece of junk for the next two years and get it fixed. I really would not consider buying a Samsung.

I contacted Samsung's support team on Saturday, 09/12/2015 and again 2x's on Monday, 09/14/2015 for I have a 50-inch Smart TV UN5OF6300AF that has taken it upon itself to cut Off and On. This Smart TV is 16 months old but it has hardly been played for it has been in the living room and is only turned on when we have formal company. My dilemma arises with the lack of customer concern, as well as, acceptance of responsibility on the part of Samsung regarding this defective TV. After I patiently went through the motions of trying several of their suggested options that did NOT work, their Technical Service staff finally recommended that I contact Home Service Network for repairs.

I purchased a Samsung Smart Tv in Feb 2014. Today the TV started power cycling on and off. I contacted customer service and they informed me that my TV was no longer covered under warranty and they could not do anything to help me with $1500 tv purchase. So basically I purchased a lemon and for more of my money they will send a tech out to "possibly" fix the problem. Well if I wanted to pay $2,000 for a tv I would've purchased a Sharp and perhaps I wouldn't be here writing a review - I would be watching my 60 inch TV.

Bought a $1600 Samsung TV that started turning on and off by itself and has vertical and horizontal lines resembling a plaid with variations of color. TV was only 16 months old when it stopped working. Contacted the store where we bought it and they advised us to contact Samsung. Many phone calls to different departments resulted with no help. I will never purchase any Samsung merchandise. No more phones, tablets, tvs, etc. Very dissatisfied!!!

The Samsung TV I bought two years ago has been the worst purchase I have ever made. I can strongly say that I will never buy another Samsung product ever again. It is always having unfounded connection issues and only works about 80% of the time. It is seriously so frustrating.

I have called Samsung Customer Service for assistance with a 75" - 4K TV twice - so far, without any luck. All they are good at is to ask you the same number of questions the previous representative did. They do not speak English even though I did not choose Spanish. They have no idea of what is the problem and all they do is transfer you from one department to another.

Well today I am beyond frustrated. I just got off the phone after 2 attempts to speak w/ customer service about my 60" TV LNT5265FX/XAA. It was apparently in the recall for faulty capacitors. Unfortunately for me, I was not aware of this as my TV was working just fine until the clicking started (we referred to it as a death rattle now). It was slowly progressing longer and longer until the TV would turn on. When it reach 20 mins I started looking into what was happening and discovered I was one of many that had the issue. It kept turning on but within a few days it took 45 mins, then we let it go the next day for 5.5 hrs... I pulled the plug, it was time. So, I called customer service hoping I could at least get the part sent to me. Well unfortunately the first person who said they could transfer me to parts disconnected me in the process.

I have attempted to work with Samsung to resolve my problem with defective TV. RE: Claim # ** - Model UN55JS8500FXZA - A short time after purchase the TV began to alternate between a good picture and a dull picture. I contacted Best Buy GEEK Squad and they informed me I needed to contact Samsung because it was a known defect in the TV. When I contacted your "Executive Service" June 8, 2015 they first scheduled a local repair company to come out. Then I was later told they would replace the TV because the repair part was not available. I have had several phone conversations and email exchanges, but the new TV still has not been delivered. The latest contact person was: Theresa / Executive Customer Relations Department www.samsung.com (: **.

I've always used Samsung TVs and products in North America and have been more than satisfied with its product value and longevity. I've had Sony TVs in the Middle East but it broke down within three years. Samsung is amazing. I've had their TVs close to a decade and it's as good as new. Love it.

Okay everyone ready for this. I'm pretty upset and figured everyone that buys a tv I suggest to never go with Samsung. For a company that used to be rated so high I can see why they are no longer number 1! I bought my son a 32-inch tv just a year and a half ago and suddenly started turning on and off by itself. This makes the tv useless cause it constantly just turns on and off over and over! Mind you the tv has always been up on a wall mount and was rarely touched. I found on the Internet tons of people are having the exact same issue and it's due to a glitch Samsung screwed up.

TV didn't last a year without going black or funky wears distort action of screen. Sent in to helpline. They want to take to repair shop... Not worth it.

My $4000 plasma tv is 2 1/2 years old. A year ago it started to power on/off by itself. A reset seemed to work but it is doing it again and reset no longer fixes the problem. It will not stay on long enough to update the software so it is unknown if that will work. Samsung refuses to cover a service call. And forget about trying to use the "smart" aspect... browsing is a nightmare and I can never get through programming on Netflix or Amazon (and yes, I have sufficient bandwidth with my internet). Samsung slightly edged its competitors out on picture quality but not enough to pay this kind of money for a disposable tv.

I have a top of the line Samsung 3D Smart TV... It lasted just over 2 years. First one line appeared then the whole right side started to get dark... now it's black. I paid 1700.00. It should last longer than that. I have a Sony that works great and it's over 8 years old... Hmmmm. Also I have a Samsung range and the oven that I bought new after Hurricane Sandy wrecked my home. Well... it stopped working just after the warranty expired. I'm a single guy living alone. How often do you think I use the oven? I have a Dishwasher and microwave oven by Samsung as well. Just waiting for those to fall apart. When they do... I will be out around 4 thousand bucks to use their products for a year or two. It's more like a short term lease. I don't have time to dig up and submit my receipts right now... but I do have them and I do own this awful products. MY ADVICE... DO NOT BUY ANY SAMSUNG PRODUCT... EVER. THEY DO NOT LAST.

The bottom left corner of my tv gets really hot and there's a white blur that spreads from that corner across half of my tv. I just purchased this tv last November and have not had it for a year yet. I'm really unhappy with my Samsung tv and people should not have to pay good money for this. I won't be buying a Samsung tv again.

I bought a 50" model UN50FUN50F6400AFXZA so one day which was about 9 months later I turn tv on which I paid 1,050 for tv - the most I've ever paid for a tv - took me a year to save up. I paid for insurance even though has 3 yr limited warranty. Now due to best buy kid that put it on the receipt but he did not charge me for the insurance best buy will not cover it. So I call Samsung and they say that is crazy and look into it. They ask me to plug the tv in which I unplugged immediately so they get on the screen and the small discolored part on upper left screen now. After they are done turned the entire screen like that discoloration. They admit we are not at fault and say a service guy will call. He did and set up time to come by.

It is just less than 2 years and this So called Smart TV fails 3 times. With all the Warranty confusions I was able to repair so far. But my question is a customer pays close 1400 bucks and get a Product which is supposed to the best in class etc and does not work well even for few years. This 7500 Samsung Series is a disaster. I see so many other having the same complaint. It is a defective product. I got it repaired just 7 months back and the same problem has cropped up. TV shuts on and off on itself and then there are colored lines coming up and now TV has become useless. Unbelievable that the quality of these products is actually very low.

My 1 1/2 year old Samsung 5500 Series Smart TV is beginning to do what other reviewers have also reported, namely cycling through the startup sequence and failing to respond to either the remote control or the button control on the back of the TV. Given what I have read so far, I expect this to get worse and to not be fixable.

I have owned this tv for less than three years. It now has developed a problem. TV has developed a dark area on the upper right corner. I spent more money on this tv than any other crt TV I owned. I see others had issues also. I have learned my lesson. I will never buy another Samsung product ever. I have crt tv over 30 years old still working. I will buy the cheapest TV I can find from now on. I have cheaper led tv's that never developed a problem yet.

I have got Samsung LED TV and just after 16 month it has got display problem and now Samsung service people are telling that it will take 14000K to repair the same issue. I don't understand how we can buy a tv to just last for 16 month at a price of 34000K. Samsung people will make you understand that it's electronic product so it can get problem if it's like that for a product costing 34000K life period is 16 months then it's better we should go for chinese products. After reading all the review about these Samsung tv, now I am realising that I have done a mistake by taking Samsung led. It's not about electronic product but it's genuine problem of cheap quality product that Samsung need to address.

I have a Samsung model LN40B500P3FXZA. After some research, I found that a known issue regarding an inferior capacitor was common with this model causing the TV to shut off. I call Samsung service department, which stated that they discontinued covering this issue last year for those that called. I asked why there wasn't a formal recall? I wasn't given an answer. There should be a class action lawsuit! I will never purchase another Samsung product.

Purchased 60" Samsung Smart / 3D LED TV UN60ES8000 and used only twice a week for a few hours or two. The TV a few months ago began to show vertical lines of different colors then completely cover the screen - seconds later forcing the TV into an automatic reboot cycle. The cycle could not be stopped cause after it boots it displays the Samsung logo... shows the vertical colored lines covering the screen completely and then the cycle happens again - all lasting a total of about 15 seconds. The cycle will not stop until the TV is physically disconnected from the power as the remote becomes completely useless. I contacted Samsung with warranty time and got it fixed over the phone with a factory reboot.

I purchased Samsung LED TV on Sept 1, 2012. Now I'm facing the problem with my television i.e. it has no display. Within two years it occurred. Service engineer said that it takes cost around 12000rs. I spent around 30000 rs to purchase. Would I have to spend 12000rs for every two years. I'm totally unsatisfied with this product.

I bought a 50-inch Plasma that set me back $1100. Black horizontal lines started appearing after 16 months of owning the television. After looking up the issue online I found that this was a commonplace issue with Samsung television sets and that they had many other issues. I dealt with customer support, but to no avail. They are content with the fact that they have my money and I have a television set that didn't last more than 16 months. Terrible product with even worst customer support.

I bought this TV 2 years ago. Last October, the picture began cutting out and I got the Samsung Smart TV logo appearing on my screen. Since October, I have contacted Samsung 6 times. Each time, I got ridiculous answers such as "It was a problem when it was set up at the store" (I bought it thru Amazon). Another rep blamed DIRECTV (my satellite provider) though there was nothing with the dish or the receiver. I updated the Firmware, which resolved the issue for several months. On the 6th try, I got someone who knows these TVs well. I explained the problem, and he said it was an issue inside the TV with the power cycle function. He basically said to me, "tough **."

It's been more than a year when we bought Samsung 32'' worth 37K. 'Til yesterday I was in the list of happy customers. Now I am facing problem with its display, reported same to Samsung. They appointed engineer visit at my place. Engineer visited today, saw TV, tried something and said, it has problem with main display panel. I asked him, "How much it will cost me?" I was stunned when I hear that, "It will cost 20 to 25 thousands!" I asked him again, "You sure about this?" He said, "Yes, this is common problem with Samsung TV". Now I am in trouble, and thinking of to go for repair or to buy new one? My question to you guys, am I chosen wrong brand???

Spent over $1800 on Model# UN65F6350AF 65" Samsung TV, which always had poor sound delivery. Now that TV is out of warranty speakers are shot!!! There is static and popping sound at times, so good picture but horrible sound!!!! I called Samsung only to hear that they will send out an independent repair technician which I know will cost me tons. I don't plan on spending any more money, but certainly will no longer buy any Samsung products. I have TVs, DVDs, phone, etc. all Samsung and never had issues. These big screen TVs have very poor sound quality and they don't hold up. I will start looking to purchase other brands!!!

I bought Samsung LED 46 Inch Smart 3D TV in the year 2013 November. It has been 1 year 8 months now and few days back I started seeing some light dark patches are being visible on my tv screen which would be seen on light background colors like White, Yellow. After noticing this I happened to call Samsung Customer care to verify the problem. Samsung Technician visited my place to see the problem. After checking he told us to replace the complete LED panel. The company has given the estimate of Rs 36,000 to replace the panel. I would like to ask, whether do I have to spend 36,000 every year on a such reputed brand like Samsung. Is this justified that brand like Samsung giving life only for less than 2 years?

I am so glad I found this site. I just purchased a Samsung TV model 6500s smart TV, along with their sound bar. I spent lots of time mounting on wall. I was so excited to see the picture. I went to run it on and nothing. Red light on switch would blink 2x then pause. Then blink again. I called Samsung only to speak to some Middle Eastern accent that I could barely understand. He walks me thru it and says "you have a bad switch I believe". He then says "I will have to send out a repair man". 7-10! days out. I said "don't bother I just purchased TV. I will return it". After reading all these countless complaints I am returning for different brand. Thanks everybody for all the warnings.. Samsung, I thought highly of you until tonight. Our relationship is over. Don't bother calling. I'm moving up.

Hello, I've happen to purchase a Samsung T.V. around 2009 or 2010. These bums used cheap parts into the T.Vs which caused to break fast. I've read about the class action lawsuit and I happen to have the same issues. And they tell me no issues were reported: cheaper smaller version more than likely not a lot of reports. I talked to the guy on the online chat "probably the worst person" and happen to not be compensated or credited on anything bought. I will attempt to contact a center later. At the time this was expensive. Also I purchased a 55 inch and this 23 or 26 inch not sure what it is. 23 or 26 is the broken one.

The Samsung Curved HD TV sucks!! My husband and I bought this TV on 9/21/2014, it works fine for the first 4/5 months; then we started to have problems. The TV was turning ON/OFF by itself, we called Samsung Customer Service and they remotely fix the problem, but that was temporarily. The TV continued doing the same thing, so they sent a technician who said that the power starter board was damaged and he replaced it with a new one. The TV worked fine for about 4 months, until recently it started doing the same thing, turning On/Off again. And here we go again, we called Samsung Customer Service to ask for the TV to be replaced since the warranty is still up and we bought a five year extended warranty, but they are telling us that their technician is the one who determines whether the TV needs to be replaced or not. So again, they are sending a technician over.

Bought Samsung led smart TV 60 inch, model un60f6300afxzc on jan 2014. Same month the TV started getting issues, and the TV started turning on and off itself. I contacted samsung, they sent repair shop in ottawa to fix, they replaced the board. 2 months after the TV started getting same issues, again contacted samsung. They told me it's the wifi builder, blah blah. They fail to fix the issue.

We bought a new 4K HU758550 TV. Less than 2 months later the screen had vertical white lines. We called Samsung support and they asked that we take pictures and that they would get with management to see what they could do. We called a week later because they did not call us back to get an update. At this point we were out a TV for 1 week. The lady then said that the part we need is the panel and they did not have in stock and the part was on 8-12 weeks back order. The representative said she would see what she could do.

Samsung 32F5500 32 Inches Smart Full HD Slim LED Television (QTY:1). Purchase Date: 23 Jul 2014, 10:29 PM. Within 1 year of use, the LED Display is gone and now if I want to repair, it will cost half of the price. Really frustrated by the quality of LED TV.

Purchased Samsung UN55D7000LFXZA in 2012 for $2000.00 from Best Buy. The unit started to develop vertical lines beginning of 2015. I finally decided to call and get service. They came and told me the panel was failing and it would cost $1000.00 to fix and they felt that it was not worth it and I agreed. I paid $100.00 for the service call. So for $650.00 a year you too can own a fantasy Samsung TV. Never again. My advice is to buy the cheapest LCD out there.

My Samsung Smart TV 40-inch was a birthday gift from my family in March 2015. From day one it took a very long time to load. I have Netflix which takes about 2 1/2 minutes to load. The apps are repetitious. The absolute problem is with YouTube, which is my favorite app. Actually it is the only one I like. There were so many problems with this TV including its slowness. I called Samsung for help with YouTube, and the wait period was so long, I have been waiting for a call back for over an hour. I used to think Samsung products were the best. They are now at the very bottom of my list.

I purchased a Samsung 60" Smart TV model UN60H6350AFXZA in February of 2015. By June of 2015 I started having problems with it. Apps wouldn't load, it would turn on and off on its own and it had developed a big black box with lines down one side of the screen. I contacted Samsung, they asked me to send in pictures of the tv which I did. Their service center determined it was an internal cracked panel, they ordered the part and sent someone out to repair it. This was all covered by warranty. When the technician came to my home with the replacement part to do the repair he rubbed his fingers all over the screen and then turned the tv on. The crack had spread, this was a result of him applying pressure to the screen. Now Samsung is refusing to fix the tv because they are claiming physical damage even though in the pictures I took there is no point of impact.

I always wanted a Samsung TV because of all the good things I had heard but boy was I mislead. I received a TV from my family for my birthday in March, 2013. It is a 55", model #un55eh6000/ the TV of my dreams. Things were fine until the warranty went out and the extended warranty purchased went out. The TV took more and more time to turn on, 3, 5, 15, 20, ? minutes. The last time it was turned off it took 24 HOURS just out of the blue it came back on. I called Samsung. While being treated politely, no one acknowledged this as a continuing problem, even after speaking to 4 people. I was told it had been settled and my TV was not part of it. Keep in mind it is the exact issue of the TVs in the class action lawsuit. However, I was offered an emergency repair warranty for an additional year for only $457.00 at which time I told the lady as politely as I could that this was a rip off and I thought she knew it.

I'm marking them as "dissatisfied" at this time but will update once I receive the TV and confirm what the salesperson said. Just going with my gut on this one. I placed an order online for a 55" JS9000 Samsung TV for $1,899. Within an hour after I made the purchase, I received a call with them telling me the 2% coupon discount is only good for payments by check or wire transfer, which I found very odd but it was about a $60 savings, not a deal breaker. The rep went on to tell me that there was a better "version" of the TV for $2,389 which included a 10-bit screen instead of an 8-bit screen. He took $100 off as well.

I have a Samsung tv model un55fh6003 (fxza) and the on-off switch went on it again. It stop working last July 2014 and now again this July 2015. The warranty expire December 2014. Seven months after the warranty expires the same issue has reoccurred in July 2015 a year later after the first time it happen in July 2014. After being on the phone over an hour and being given the run around the only thing Samsung is will to do is pay for the part and not the labor. The labor is going to cost more than the part and that's the best they're willing to do. All the van say is that it is out of warranty but a year later the same part goes again and I can buy the extended warranty if I want.

My TV appears to fall into the Samsung bucket of underpowered capacitors. Bought the 52" LCD TV in Oct, 2009. It has worked very well until a few weeks ago when the on/off cycling began. Researched the problem and Samsung appears to have used underrated capacitors. Now I am a very good Samsung consumer. Over the past 20 years I have bought 4 or 5 Samsung TVs and still have 2. I have a Samsung refrigerator and a Samsung dishwasher. I am very pleased with the products I have bought from Samsung. When I heard about the capacitor problem I assumed that Samsung would stand behind their product and repair as needed, it seems to be a very minor fix. Well they won't. After a couple of calls to customer service, email and the repair logged on their site, I will have to repair the TV on my own dime. My opinion of Samsung is falling fast.

LCD screen got defect within 2 year and replacement needs about 16000 rs. Actual price is only 23000 rs.

UN55H6300AF - We purchased the TV for 900 in Dec 2014. It failed in June 2015. Waited for two visits to have it repaired, no help with the technician to fix. Have gone over 6 weeks trying to schedule and fix. Difficulty in contacting company to get any results or help. Looking for a more reliable TV brand to replace this LEMON. When considering your next TV purchase stay far away from Samsung.

The smart TV that I bought from Costco last year would no longer connect to my WIFI at home. The other devices I have at home can connect so easy and with no problem. I called Samsung customer service and they can't figure out what is wrong with my TV. I know I didn't purchase insurance for that but I should not be ignored with my products since it's costing almost a thousand bucks. Nobody from Samsung even tried to offer to look at my TV at home. So I am currently unable to use the feature of having "SMART" tv...

Glad to find this forum and find I'm not alone... but also very angry that I'm not alone! Bought a Samsung 40" HD TV in May 2014... dead by June 2015. No picture. Only option for repair is Samsung repair center 50 miles away, and you pay $75 for the estimate! Totally unacceptable and will NEVER buy another Samsung product again. Do NOT buy Samsung products. Some people are complaining here about 4-year old TVs dying on them, and I can understand your frustration, but at least you got 4 years out of it. Try 55 weeks and see how you feel! Went out and bought another TV that is NOT a Samsung. A TV is not a "once a year purchase" for the vast majority of folks.

My Samsung model UN32D5500RF turned off one evening. Online customer service went through troubleshooting steps and then advised me to schedule service repair. Service repair says the backlight display is out. Estimate $489.00, for a TV that costs less than $400. Add to insult it is only 18 months old. Samsung says a one year warranty and they mean that. Never again. Very dissatisfied customer.