Samsung TV Reviews

I have Samsung, Sony. I love the picture and quality on the Samsung.

I am always amazed at the piss poor quality of service you can get nowadays. The issues never get handled, the receptionist are rude as hell and you get to lose hours of your life to these inconsiderate **. I do not recommend any Samsung Products anymore. They were my favorite, but keep having minor issues that can’t be resolved by their inadequate service centers and phone centers. The whole organization is incompetent and their insane message.

We have had our Samsung flat screen TV for almost 5 years now. During that time we have had not one problem with it. The picture is always sharp and clear, the sound is excellent and the High Definition is excellent. We have never been disappointed with the performance of this Television. We have not only watched regular TV shows, but cable, Netflix and movies streamed from a computer and a Blu-ray DVD player. Each time the TV performs beautifully. I would highly recommend a Samsung TV to anyone looking for a reliable and high quality TV. You will not be disappointed.

We purchased a curved ultra high definition Smart TV ten months ago. The clarity of the picture is unparalleled. You feel like you are actually there as a spectator. The colors are true, realistic and really remarkable. The sound is also outstanding compared to past generation two years ago! Highly reliable and the best TV we have ever owned.

Samsung Smart TV Model UN32H6203 Series. This one of the best TVs Samsung has made. It has Hulu, Amazon, Netflix and all built right into it. It's like a computer. Great picture and we love it.

Just mounted the TV and went to turn it on, however, the remote would not work. Troubleshooted everything, batteries, checked it on the camera for red-eye recognition to no avail. Went on chat support and they can only send me a new remote in 5-14 business days. I just spent $1000 on this tv and the remote doesn't work? I'll just take the entire TV back to Costco tomorrow and get a whole new setup. I'm sure it's going to cost Samsung more money for the TV return than to overnight me a new remote.

Samsung product quality is really poor. I bought 165.1cm (65) UHD 4K Flat Smart TV HU8500 Series 8 TV on Diwali, 2013. A few days back, display stopped working. I called customer care, they said product has only one year warranty, and you have to change the display costing 1.20 Lacs. Other companies give complementary 2 years warranty and extended warranty. For a product costing 4 lacs, pathetic build quality. Further, they are not ready to give concession.

I bought a 60-inch plasma TV for around 1200$. I have had it for 3 years. For the past 4 months it has been turning on, but only the audio will work. Most of these reviews are very similar. This television stops working shortly after the warranty expires.

I bought a 40 inch Samsung LED TV (model UA40D5500, serial no. 20013ZEB600469N) about three years ago, together with a Blu-ray DVD player for about Rs. 60000, because I was impressed with the picture quality. Little did I know what I was getting into. The Blu-ray went bad in a few months. Every time they fixed it, it would go bad again in a couple of months. The repairman himself was embarrassed. Soon the warranty was over and they demanded a repair charge almost equal to the price of a new unit. So I had to throw it. Next, the speakers went bad. The repair guy demanded Rs. 3500. Fresh from my DVD player experience, I decided to replace it with computer speakers (my friend had the same problem with his Samsung TV, and this was his solution). Now, the TV itself has gone bad!

I was having issues with my flat screen TV turning on. After reading other's comments, it was discovered I had the same issues. I called customer service as stated in my manual. The customer service rep said there was nothing they could do. Think twice before buying Samsung.

Just to be clear, I did not purchase my 40" Samsung from Amazon but I need to let the world know my experience. My family is not rich. We saved up for a Samsung LCD because of many recommendations. The tv worked fine for over 2 years when all of a sudden it began power cycling, turning on and off forever. After a bit of research I found that Samsung had lost a class action suit for using sub par parts. Thinking I could fix the tv myself I ordered the replacement parts with capacitors and plugged it all in and put the tv back together. This did not work. It turns out that my motherboard had gone bad.

It has been a horrible experience with my Samsung Smart tv. It's not a brand new model but I called Samsung about my tv not having YouTube and they said other models do not as well. Even though the box it comes in has it advertised! They told me some come with it and some don't, it's a 50/50 chance so that is why they can advertise it. If that's not enough my Netflix never works. I thought it was my internet or Netflix.

What a joke of a company. This is the 3rd motherboard in my TV set in 3 years. And after only 2 months of no problems, my 3rd motherboard is acting up already. They are easy to replace, but should someone buy a $150 motherboard every year? I bought a 75" Smart TV from Sam's Club and it has been nothing but a problem. The TV set continues to go on and off by itself when turned on and as I can see by reading this site, it is a common problem. Samsung replaced a motherboard while under warranty that last about 10 months.

Cost approximately £1000 in 2010, more than I have ever considered paying for an appliance before or since. It was a special purchase. A few months in, the apps, basically for me, my music playlist on YouTube ceased working. No joy. A lot of money for just basic telly. Then the colours have gone weird and the tv, when switched on, spends a lot of time switching on and off until it settles down and presents its own version of a picture. I only ever bought second hand and/or no name type brands before and never had the catalogue of problems with any of them that I have had with this seriously overpriced junk. I would never buy any Samsung product again and I advise my friends to save their money and buy much cheaper and better elsewhere. For the cost of this one, I could have bought four or five. Live and learn.

My 50-inch Samsung TV broke down twice during its 3 year warranty period. The second breakdown was months before the end of the warranty period. Samsung informed me that they have stopped manufacturing 50 inch LED panels. After weeks of haggling, they said they managed to find one panel. Given their initial statement that they did not have such panels, I was leery and asked for some form of warranty on this panel, which they might have cannibalized from some old TV. I spent weeks making multiple calls to Samsung. At each call, I was promised a callback, but no return call was received.

I received a 32 inch smart tv Christmas 2013. The tv stopped working September 2015. The image disappeared and there was only sound. I took it to my local repair service and was charged 20$ to have it looked at. It would be 200$ to repair it. I called Samsung's service department and they told me there was nothing they could do. "Sorry for your inconvenience ma'am," they said. They were on the news last week about the bad service they give their customers and a customer took them to court for their low quality tv's. I also have a 55 inch tv that I'm now expecting to have to replace any day now. I will never buy another Samsung product again.

I bought a Samsung 55" 4K 3D television in December of 2014. Last week it started acting odd by having plaid black and white lines on the bottom 1/4" of the screen, so I called Samsung to repair the television. Now it gets to the interesting part. Samsung lined up Golden In-Home Service, Inc. to come fix the television. They showed up on 9/14/15 and changed a part in the television which did not fix the problem, so they schedule a second day to come repair the television. On 9/17/15 they show up and change another part and this does not fix the problem, so he tells my fiancee he will need to take the television and proceeds to take the television out the house and instead of closing the door behind him or asking my fiancee to close the door, one of my cats nearly escapes!

I wish I had known about Samsung's poor track record before I bought my 55" Smart Tv which really isn't very smart! I bought my tv in March 2012 for over $3000, and initially I was very happy with it, but over the last year and a half it has been turning itself on/off without warning. It will do this time after time until I just give up and go watch tv on my 10 year old small Sharp tv, which I have had no problems with. When I contacted Samsung they told me they weren't repairing this problem any longer and it was out of warranty. They actually didn't seem to care and now I know why: They get the same type of calls constantly! My sister and her husband bought a Samsung Curved Smart TV a year ago and are now having the same problem! We are done with Samsung!

I have purchased Samsung Smart TV H 6400 & Samsung S5 handset as soon as both had been launched. My TV isn't working & handset service is also below expectation. I really worried about this two products & will not purchase or suggest anyone to buy Samsung further.

I bought a 58" Samsung Smart TV (Model No: UN60ES8000FXZC Version no. HS01) more than two years ago and I have not used it a lot. Recently, it has started turning on and off on its own and shows colored lines or tv programs when it turns on and off again. I bought the tv when I was in Canada and moved to the US after a while. I phoned US Samsung and told them the issue with the TV, and they referred me to Samsung Canada. I talked to someone in Canada and he said I should bring the TV to Canada to check it (because it was bought in Canada). That was the most stupidest response I could have got from a company which should take care of its customers and solve their problems as the best!

Samsung UN55H6203AF 55" TV LCD - I purchased about 15 TVs in the month of July, 2015 and 8 Samsung the same model which arrived different times. 4 out of 8 were bleeding. (No physical damages - just bleeding from the TV.) I was able to return to Sam's Club 3 of them and unable to return Sam's Club on the 4th since it passed 30 days return policies. I contacted Samsung with ticket ** and filed complaints to BBB. Samsung won't honor the warranty. (Please let me know if any else got damaged bleeding LCD from Samsung TV with the same or similar model.) NOT sure Samsung did a poor packaging and not fully test with different ways of transport. Note: I also bought Samsung 48" which is fine. Just the Samsung 55" had issues. Class action if there are other have the same issues when received damaged and Samsung won't honor the warranty.

UN60F7100 - Paid 1,600 for a TV that had a great picture. Now after 18 months, it constantly turns itself off and a soccer ball size area of the screen is shaded and discolored. From what I have read here, this appears to be a common problem. I won't buy another Samsung.

Purchased a 75 inch smart TV just a little over a year ago and it constantly reboots and turns itself on and off. We have tried many times and finally got it updated which others had said to do online, and it still reboots. The only thing good was Samsung did let us buy their warranty for 500 to cover this piece of junk for the next two years and get it fixed. I really would not consider buying a Samsung.

I contacted Samsung's support team on Saturday, 09/12/2015 and again 2x's on Monday, 09/14/2015 for I have a 50-inch Smart TV UN5OF6300AF that has taken it upon itself to cut Off and On. This Smart TV is 16 months old but it has hardly been played for it has been in the living room and is only turned on when we have formal company. My dilemma arises with the lack of customer concern, as well as, acceptance of responsibility on the part of Samsung regarding this defective TV. After I patiently went through the motions of trying several of their suggested options that did NOT work, their Technical Service staff finally recommended that I contact Home Service Network for repairs.

I purchased a Samsung Smart Tv in Feb 2014. Today the TV started power cycling on and off. I contacted customer service and they informed me that my TV was no longer covered under warranty and they could not do anything to help me with $1500 tv purchase. So basically I purchased a lemon and for more of my money they will send a tech out to "possibly" fix the problem. Well if I wanted to pay $2,000 for a tv I would've purchased a Sharp and perhaps I wouldn't be here writing a review - I would be watching my 60 inch TV.

Bought a $1600 Samsung TV that started turning on and off by itself and has vertical and horizontal lines resembling a plaid with variations of color. TV was only 16 months old when it stopped working. Contacted the store where we bought it and they advised us to contact Samsung. Many phone calls to different departments resulted with no help. I will never purchase any Samsung merchandise. No more phones, tablets, tvs, etc. Very dissatisfied!!!

The Samsung TV I bought two years ago has been the worst purchase I have ever made. I can strongly say that I will never buy another Samsung product ever again. It is always having unfounded connection issues and only works about 80% of the time. It is seriously so frustrating.

I have called Samsung Customer Service for assistance with a 75" - 4K TV twice - so far, without any luck. All they are good at is to ask you the same number of questions the previous representative did. They do not speak English even though I did not choose Spanish. They have no idea of what is the problem and all they do is transfer you from one department to another.

Well today I am beyond frustrated. I just got off the phone after 2 attempts to speak w/ customer service about my 60" TV LNT5265FX/XAA. It was apparently in the recall for faulty capacitors. Unfortunately for me, I was not aware of this as my TV was working just fine until the clicking started (we referred to it as a death rattle now). It was slowly progressing longer and longer until the TV would turn on. When it reach 20 mins I started looking into what was happening and discovered I was one of many that had the issue. It kept turning on but within a few days it took 45 mins, then we let it go the next day for 5.5 hrs... I pulled the plug, it was time. So, I called customer service hoping I could at least get the part sent to me. Well unfortunately the first person who said they could transfer me to parts disconnected me in the process.

I have attempted to work with Samsung to resolve my problem with defective TV. RE: Claim # ** - Model UN55JS8500FXZA - A short time after purchase the TV began to alternate between a good picture and a dull picture. I contacted Best Buy GEEK Squad and they informed me I needed to contact Samsung because it was a known defect in the TV. When I contacted your "Executive Service" June 8, 2015 they first scheduled a local repair company to come out. Then I was later told they would replace the TV because the repair part was not available. I have had several phone conversations and email exchanges, but the new TV still has not been delivered. The latest contact person was: Theresa / Executive Customer Relations Department www.samsung.com (: **.

I've always used Samsung TVs and products in North America and have been more than satisfied with its product value and longevity. I've had Sony TVs in the Middle East but it broke down within three years. Samsung is amazing. I've had their TVs close to a decade and it's as good as new. Love it.

Okay everyone ready for this. I'm pretty upset and figured everyone that buys a tv I suggest to never go with Samsung. For a company that used to be rated so high I can see why they are no longer number 1! I bought my son a 32-inch tv just a year and a half ago and suddenly started turning on and off by itself. This makes the tv useless cause it constantly just turns on and off over and over! Mind you the tv has always been up on a wall mount and was rarely touched. I found on the Internet tons of people are having the exact same issue and it's due to a glitch Samsung screwed up.

TV didn't last a year without going black or funky wears distort action of screen. Sent in to helpline. They want to take to repair shop... Not worth it.

My $4000 plasma tv is 2 1/2 years old. A year ago it started to power on/off by itself. A reset seemed to work but it is doing it again and reset no longer fixes the problem. It will not stay on long enough to update the software so it is unknown if that will work. Samsung refuses to cover a service call. And forget about trying to use the "smart" aspect... browsing is a nightmare and I can never get through programming on Netflix or Amazon (and yes, I have sufficient bandwidth with my internet). Samsung slightly edged its competitors out on picture quality but not enough to pay this kind of money for a disposable tv.

I have a top of the line Samsung 3D Smart TV... It lasted just over 2 years. First one line appeared then the whole right side started to get dark... now it's black. I paid 1700.00. It should last longer than that. I have a Sony that works great and it's over 8 years old... Hmmmm. Also I have a Samsung range and the oven that I bought new after Hurricane Sandy wrecked my home. Well... it stopped working just after the warranty expired. I'm a single guy living alone. How often do you think I use the oven? I have a Dishwasher and microwave oven by Samsung as well. Just waiting for those to fall apart. When they do... I will be out around 4 thousand bucks to use their products for a year or two. It's more like a short term lease. I don't have time to dig up and submit my receipts right now... but I do have them and I do own this awful products. MY ADVICE... DO NOT BUY ANY SAMSUNG PRODUCT... EVER. THEY DO NOT LAST.

The bottom left corner of my tv gets really hot and there's a white blur that spreads from that corner across half of my tv. I just purchased this tv last November and have not had it for a year yet. I'm really unhappy with my Samsung tv and people should not have to pay good money for this. I won't be buying a Samsung tv again.

I bought a 50" model UN50FUN50F6400AFXZA so one day which was about 9 months later I turn tv on which I paid 1,050 for tv - the most I've ever paid for a tv - took me a year to save up. I paid for insurance even though has 3 yr limited warranty. Now due to best buy kid that put it on the receipt but he did not charge me for the insurance best buy will not cover it. So I call Samsung and they say that is crazy and look into it. They ask me to plug the tv in which I unplugged immediately so they get on the screen and the small discolored part on upper left screen now. After they are done turned the entire screen like that discoloration. They admit we are not at fault and say a service guy will call. He did and set up time to come by.

It is just less than 2 years and this So called Smart TV fails 3 times. With all the Warranty confusions I was able to repair so far. But my question is a customer pays close 1400 bucks and get a Product which is supposed to the best in class etc and does not work well even for few years. This 7500 Samsung Series is a disaster. I see so many other having the same complaint. It is a defective product. I got it repaired just 7 months back and the same problem has cropped up. TV shuts on and off on itself and then there are colored lines coming up and now TV has become useless. Unbelievable that the quality of these products is actually very low.

My 1 1/2 year old Samsung 5500 Series Smart TV is beginning to do what other reviewers have also reported, namely cycling through the startup sequence and failing to respond to either the remote control or the button control on the back of the TV. Given what I have read so far, I expect this to get worse and to not be fixable.

I have owned this tv for less than three years. It now has developed a problem. TV has developed a dark area on the upper right corner. I spent more money on this tv than any other crt TV I owned. I see others had issues also. I have learned my lesson. I will never buy another Samsung product ever. I have crt tv over 30 years old still working. I will buy the cheapest TV I can find from now on. I have cheaper led tv's that never developed a problem yet.

I have got Samsung LED TV and just after 16 month it has got display problem and now Samsung service people are telling that it will take 14000K to repair the same issue. I don't understand how we can buy a tv to just last for 16 month at a price of 34000K. Samsung people will make you understand that it's electronic product so it can get problem if it's like that for a product costing 34000K life period is 16 months then it's better we should go for chinese products. After reading all the review about these Samsung tv, now I am realising that I have done a mistake by taking Samsung led. It's not about electronic product but it's genuine problem of cheap quality product that Samsung need to address.

I have a Samsung model LN40B500P3FXZA. After some research, I found that a known issue regarding an inferior capacitor was common with this model causing the TV to shut off. I call Samsung service department, which stated that they discontinued covering this issue last year for those that called. I asked why there wasn't a formal recall? I wasn't given an answer. There should be a class action lawsuit! I will never purchase another Samsung product.

Purchased 60" Samsung Smart / 3D LED TV UN60ES8000 and used only twice a week for a few hours or two. The TV a few months ago began to show vertical lines of different colors then completely cover the screen - seconds later forcing the TV into an automatic reboot cycle. The cycle could not be stopped cause after it boots it displays the Samsung logo... shows the vertical colored lines covering the screen completely and then the cycle happens again - all lasting a total of about 15 seconds. The cycle will not stop until the TV is physically disconnected from the power as the remote becomes completely useless. I contacted Samsung with warranty time and got it fixed over the phone with a factory reboot.

I purchased Samsung LED TV on Sept 1, 2012. Now I'm facing the problem with my television i.e. it has no display. Within two years it occurred. Service engineer said that it takes cost around 12000rs. I spent around 30000 rs to purchase. Would I have to spend 12000rs for every two years. I'm totally unsatisfied with this product.

I bought a 50-inch Plasma that set me back $1100. Black horizontal lines started appearing after 16 months of owning the television. After looking up the issue online I found that this was a commonplace issue with Samsung television sets and that they had many other issues. I dealt with customer support, but to no avail. They are content with the fact that they have my money and I have a television set that didn't last more than 16 months. Terrible product with even worst customer support.

I bought this TV 2 years ago. Last October, the picture began cutting out and I got the Samsung Smart TV logo appearing on my screen. Since October, I have contacted Samsung 6 times. Each time, I got ridiculous answers such as "It was a problem when it was set up at the store" (I bought it thru Amazon). Another rep blamed DIRECTV (my satellite provider) though there was nothing with the dish or the receiver. I updated the Firmware, which resolved the issue for several months. On the 6th try, I got someone who knows these TVs well. I explained the problem, and he said it was an issue inside the TV with the power cycle function. He basically said to me, "tough **."

It's been more than a year when we bought Samsung 32'' worth 37K. 'Til yesterday I was in the list of happy customers. Now I am facing problem with its display, reported same to Samsung. They appointed engineer visit at my place. Engineer visited today, saw TV, tried something and said, it has problem with main display panel. I asked him, "How much it will cost me?" I was stunned when I hear that, "It will cost 20 to 25 thousands!" I asked him again, "You sure about this?" He said, "Yes, this is common problem with Samsung TV". Now I am in trouble, and thinking of to go for repair or to buy new one? My question to you guys, am I chosen wrong brand???

Spent over $1800 on Model# UN65F6350AF 65" Samsung TV, which always had poor sound delivery. Now that TV is out of warranty speakers are shot!!! There is static and popping sound at times, so good picture but horrible sound!!!! I called Samsung only to hear that they will send out an independent repair technician which I know will cost me tons. I don't plan on spending any more money, but certainly will no longer buy any Samsung products. I have TVs, DVDs, phone, etc. all Samsung and never had issues. These big screen TVs have very poor sound quality and they don't hold up. I will start looking to purchase other brands!!!

I bought Samsung LED 46 Inch Smart 3D TV in the year 2013 November. It has been 1 year 8 months now and few days back I started seeing some light dark patches are being visible on my tv screen which would be seen on light background colors like White, Yellow. After noticing this I happened to call Samsung Customer care to verify the problem. Samsung Technician visited my place to see the problem. After checking he told us to replace the complete LED panel. The company has given the estimate of Rs 36,000 to replace the panel. I would like to ask, whether do I have to spend 36,000 every year on a such reputed brand like Samsung. Is this justified that brand like Samsung giving life only for less than 2 years?

I am so glad I found this site. I just purchased a Samsung TV model 6500s smart TV, along with their sound bar. I spent lots of time mounting on wall. I was so excited to see the picture. I went to run it on and nothing. Red light on switch would blink 2x then pause. Then blink again. I called Samsung only to speak to some Middle Eastern accent that I could barely understand. He walks me thru it and says "you have a bad switch I believe". He then says "I will have to send out a repair man". 7-10! days out. I said "don't bother I just purchased TV. I will return it". After reading all these countless complaints I am returning for different brand. Thanks everybody for all the warnings.. Samsung, I thought highly of you until tonight. Our relationship is over. Don't bother calling. I'm moving up.

Hello, I've happen to purchase a Samsung T.V. around 2009 or 2010. These bums used cheap parts into the T.Vs which caused to break fast. I've read about the class action lawsuit and I happen to have the same issues. And they tell me no issues were reported: cheaper smaller version more than likely not a lot of reports. I talked to the guy on the online chat "probably the worst person" and happen to not be compensated or credited on anything bought. I will attempt to contact a center later. At the time this was expensive. Also I purchased a 55 inch and this 23 or 26 inch not sure what it is. 23 or 26 is the broken one.

The Samsung Curved HD TV sucks!! My husband and I bought this TV on 9/21/2014, it works fine for the first 4/5 months; then we started to have problems. The TV was turning ON/OFF by itself, we called Samsung Customer Service and they remotely fix the problem, but that was temporarily. The TV continued doing the same thing, so they sent a technician who said that the power starter board was damaged and he replaced it with a new one. The TV worked fine for about 4 months, until recently it started doing the same thing, turning On/Off again. And here we go again, we called Samsung Customer Service to ask for the TV to be replaced since the warranty is still up and we bought a five year extended warranty, but they are telling us that their technician is the one who determines whether the TV needs to be replaced or not. So again, they are sending a technician over.

Bought Samsung led smart TV 60 inch, model un60f6300afxzc on jan 2014. Same month the TV started getting issues, and the TV started turning on and off itself. I contacted samsung, they sent repair shop in ottawa to fix, they replaced the board. 2 months after the TV started getting same issues, again contacted samsung. They told me it's the wifi builder, blah blah. They fail to fix the issue.

We bought a new 4K HU758550 TV. Less than 2 months later the screen had vertical white lines. We called Samsung support and they asked that we take pictures and that they would get with management to see what they could do. We called a week later because they did not call us back to get an update. At this point we were out a TV for 1 week. The lady then said that the part we need is the panel and they did not have in stock and the part was on 8-12 weeks back order. The representative said she would see what she could do.

Samsung 32F5500 32 Inches Smart Full HD Slim LED Television (QTY:1). Purchase Date: 23 Jul 2014, 10:29 PM. Within 1 year of use, the LED Display is gone and now if I want to repair, it will cost half of the price. Really frustrated by the quality of LED TV.

Purchased Samsung UN55D7000LFXZA in 2012 for $2000.00 from Best Buy. The unit started to develop vertical lines beginning of 2015. I finally decided to call and get service. They came and told me the panel was failing and it would cost $1000.00 to fix and they felt that it was not worth it and I agreed. I paid $100.00 for the service call. So for $650.00 a year you too can own a fantasy Samsung TV. Never again. My advice is to buy the cheapest LCD out there.

My Samsung Smart TV 40-inch was a birthday gift from my family in March 2015. From day one it took a very long time to load. I have Netflix which takes about 2 1/2 minutes to load. The apps are repetitious. The absolute problem is with YouTube, which is my favorite app. Actually it is the only one I like. There were so many problems with this TV including its slowness. I called Samsung for help with YouTube, and the wait period was so long, I have been waiting for a call back for over an hour. I used to think Samsung products were the best. They are now at the very bottom of my list.

I purchased a Samsung 60" Smart TV model UN60H6350AFXZA in February of 2015. By June of 2015 I started having problems with it. Apps wouldn't load, it would turn on and off on its own and it had developed a big black box with lines down one side of the screen. I contacted Samsung, they asked me to send in pictures of the tv which I did. Their service center determined it was an internal cracked panel, they ordered the part and sent someone out to repair it. This was all covered by warranty. When the technician came to my home with the replacement part to do the repair he rubbed his fingers all over the screen and then turned the tv on. The crack had spread, this was a result of him applying pressure to the screen. Now Samsung is refusing to fix the tv because they are claiming physical damage even though in the pictures I took there is no point of impact.

I always wanted a Samsung TV because of all the good things I had heard but boy was I mislead. I received a TV from my family for my birthday in March, 2013. It is a 55", model #un55eh6000/ the TV of my dreams. Things were fine until the warranty went out and the extended warranty purchased went out. The TV took more and more time to turn on, 3, 5, 15, 20, ? minutes. The last time it was turned off it took 24 HOURS just out of the blue it came back on. I called Samsung. While being treated politely, no one acknowledged this as a continuing problem, even after speaking to 4 people. I was told it had been settled and my TV was not part of it. Keep in mind it is the exact issue of the TVs in the class action lawsuit. However, I was offered an emergency repair warranty for an additional year for only $457.00 at which time I told the lady as politely as I could that this was a rip off and I thought she knew it.

I'm marking them as "dissatisfied" at this time but will update once I receive the TV and confirm what the salesperson said. Just going with my gut on this one. I placed an order online for a 55" JS9000 Samsung TV for $1,899. Within an hour after I made the purchase, I received a call with them telling me the 2% coupon discount is only good for payments by check or wire transfer, which I found very odd but it was about a $60 savings, not a deal breaker. The rep went on to tell me that there was a better "version" of the TV for $2,389 which included a 10-bit screen instead of an 8-bit screen. He took $100 off as well.

I have a Samsung tv model un55fh6003 (fxza) and the on-off switch went on it again. It stop working last July 2014 and now again this July 2015. The warranty expire December 2014. Seven months after the warranty expires the same issue has reoccurred in July 2015 a year later after the first time it happen in July 2014. After being on the phone over an hour and being given the run around the only thing Samsung is will to do is pay for the part and not the labor. The labor is going to cost more than the part and that's the best they're willing to do. All the van say is that it is out of warranty but a year later the same part goes again and I can buy the extended warranty if I want.

My TV appears to fall into the Samsung bucket of underpowered capacitors. Bought the 52" LCD TV in Oct, 2009. It has worked very well until a few weeks ago when the on/off cycling began. Researched the problem and Samsung appears to have used underrated capacitors. Now I am a very good Samsung consumer. Over the past 20 years I have bought 4 or 5 Samsung TVs and still have 2. I have a Samsung refrigerator and a Samsung dishwasher. I am very pleased with the products I have bought from Samsung. When I heard about the capacitor problem I assumed that Samsung would stand behind their product and repair as needed, it seems to be a very minor fix. Well they won't. After a couple of calls to customer service, email and the repair logged on their site, I will have to repair the TV on my own dime. My opinion of Samsung is falling fast.

LCD screen got defect within 2 year and replacement needs about 16000 rs. Actual price is only 23000 rs.

UN55H6300AF - We purchased the TV for 900 in Dec 2014. It failed in June 2015. Waited for two visits to have it repaired, no help with the technician to fix. Have gone over 6 weeks trying to schedule and fix. Difficulty in contacting company to get any results or help. Looking for a more reliable TV brand to replace this LEMON. When considering your next TV purchase stay far away from Samsung.

The smart TV that I bought from Costco last year would no longer connect to my WIFI at home. The other devices I have at home can connect so easy and with no problem. I called Samsung customer service and they can't figure out what is wrong with my TV. I know I didn't purchase insurance for that but I should not be ignored with my products since it's costing almost a thousand bucks. Nobody from Samsung even tried to offer to look at my TV at home. So I am currently unable to use the feature of having "SMART" tv...

Glad to find this forum and find I'm not alone... but also very angry that I'm not alone! Bought a Samsung 40" HD TV in May 2014... dead by June 2015. No picture. Only option for repair is Samsung repair center 50 miles away, and you pay $75 for the estimate! Totally unacceptable and will NEVER buy another Samsung product again. Do NOT buy Samsung products. Some people are complaining here about 4-year old TVs dying on them, and I can understand your frustration, but at least you got 4 years out of it. Try 55 weeks and see how you feel! Went out and bought another TV that is NOT a Samsung. A TV is not a "once a year purchase" for the vast majority of folks.

My Samsung model UN32D5500RF turned off one evening. Online customer service went through troubleshooting steps and then advised me to schedule service repair. Service repair says the backlight display is out. Estimate $489.00, for a TV that costs less than $400. Add to insult it is only 18 months old. Samsung says a one year warranty and they mean that. Never again. Very dissatisfied customer.

I bought Samsung smart TV model #un46es650 almost three years ago. Hardly been used because of the other TV in the leaving room. We just started using it since last few months and the screen went half black. I called PC Richards. They said I am not under warranty and they sent the technician for the charge of $90. Technician said it will cost me more than $800 to get it fixed, not worth fixing it. I called Samsung and had a similar answer. I don't know what to do. Samsung should warn their customer that the smart TV will only last for two to three years.

My TV is not always responding to command either by remote or TV panel. When it does it is slow by sometimes several seconds. Since this problem, it is also not connecting to internet. This TV is only 8 months old.

Our tv stand on our 55" LED just blew up. Glass all over the room, sounded like a shot gun. Very dangerous. I am glad our grandkids were not in front. They would have gotten hurt. Several items damaged. From what I have read Samsung is not doing much about these stands. It's tempered glass but sooner or later someone will get hit with this glass and hurt. Very dangerous tv stand.

I bought a Samsung 65 LED Smart TV 8000 series, cost me 3400 dollars at that time 1/13 to find out 6 months later that there was a major problem with their HDMI PORTS. It doesn't recognize the signal coming from the home ports. I put in a service request twice gave me the tracking number. They never showed up. Sent me an email telling me I had to mail them the TV on my expense cause there was no technician on my area - Central Florida.

I bought my Samsung Smart TV (Series 6, 6300, LED TV*) on June 14, 2013 for $839.99. It functioned properly for the first year. At sometime during the second year it began to recycle (Power/Power cycles continuously OFF/ON). I called Samsung Customer Service in April of 2015 and was told that it was out of warranty as I had not taken the second year warranty. Samsung Executive Customer relations granted me a courtesy one-time out of warranty. The technician from Virginia Electronics came on April 28, changed the power cable. I paid a $99.00 service charge.

The tv screen won't go to tv. It constantly says no connection even though the connection with the internet is perfectly fine. It is extremely frustrating and we wish we would not have purchased this tv. I am so disappointed with this Samsung product (Led tv series 6, 6300) and the way it performs. Do not buy this until they figure out how to fix the many bugs.

I was given a 40in Samsung Smart TV as a gift just over a year ago (May 2014) to replace the Polaroid flat screen that had been in regular use for well over five years. I was extremely excited as Samsung has become one of my favorite brands. Most of my home electronics (including my dslr camera) are Samsung and had the highest of expectations with this tv. I am a movie buff and with the impeccable picture on this tv, I upgraded to a new Blu-ray player and sound bar to complete the experience this last holiday season. I never experienced any issues with the tv unless our wifi signal was weak, which is an unrelated issue.

Samsung has great, Smart Color TV picture. However, why would a company choose poor quality speakers and, at the same time (2015 models), remove the 3.5 mm audio output jack from the back of the TV, disabling external speaker and headphone use? Yes, the only word that I could come up with was 'chintzy'. If you are hard of hearing and buy a Samsung TV for nearly twice the mid-priced model, you get a $2 headphone jack. Chintzy, chintzy, chintzy!

TV was on and working normally. A red line showed up on the left side of the screen extending from 1/8 to 3/4 of the screen. We have had the TV for 2 to 3 years. So I tried changing the input but the red line remained. I looked up Samsung issues with LED, LCD TVs and found this site. Confirmed the issue and that Samsung will not fix it.

Purchase a Samsung LED TV in April 2014. As a secondary TV it was not used daily. In early 2015 the sound and picture began to drop out. First the sound would blink on and off then the picture would disappear and the HDMI port info would show and the Samsung logo. Sometimes the picture returned, sometimes not for a long time. I thought it was the cable box or a bad wire or port. Not so. Finally called Samsung in June after a service certified technician said the motherboard had failed. Repair would cost $400. The TV cost $500. Samsung refused to honor the warranty which was one year, expired in April 2015. Guess it's techno garbage now. Stay away from Samsung products.

Bought the Samsung 65 LED Curved UN65JU7500FXZA. The picture wasn't at all what the store showed Best Buy. Very blurred picture in fast actions, I decided to return it. I was pressed now between the Sony XBR65X850C, LG 65UF8500, or staying with Samsung. After much thought I went with the Samsung UN65JU7500FXZA. It's a Curved with a motion rate of 240, and I felt this would be the one. I get it home, easy hook up, power it on with the remote, and nothing. What could be wrong? You only plug in the power, HDMI from the cable to the mini connection to the TV. NOTHING!!! Called Samsung and the tech tells me the script and it doesn't work, tells me things happen. WHAT THE HELL? Now he set up a service call on a TV that just come out the box. I have 14 days to return it to Best Buy and purchase one of the other.

Ditto on the 'on/off' problem with a Samsung 40". TV was purchased in 2009 and it began shutting off and on a year ago. I like(d) Samsung products and thus thought it was my cable server so changed out to a Dish Network. The problem continues! Based on the number of similar complaints, this is clearly a defect and am disappointed in Samsung's reluctance/refusal to take responsibility for their error. I will replace the TV with another brand.

Had TV for two years. Worked fine. Suddenly we lose pictures, but still have sound. Couldn't get tv back on for a week. Did a factory restart and got picture back. So happy! Starting watching and then we get a black screen about every minute. Or a power cycle. Customer service was awful. Basically they say you're out of warranty, we wash our hands of you. They are likely designed to break after warranty ends. When we can actually get to the Smart Hub, the TV freezes and crashes. So we can't even try to use the menu to update firmware or anything. Buy SONY, buy LG but literally anything except Samsung.

Samsung Series 4003 TV Screen Went Black - 2 weeks after the warranty had expired. They say there is an issue with the Panel and it will cost almost $400 to repair and recommend I purchase a new TV. I find many complaints online about the 32" TV black-out issue - there is a problem with this product and Samsung is not addressing it. I will never purchase a SAMSUNG again. I had one of their cellphones for many years and it was wonderful - but the TV's are apparently a mess.

2 years ago, I purchased a high end 65 inch Samsung, Series 8000 LED/3D/Smart TV. It has an incredible picture and an insane refresh rate. I was very impressed. Now, here's the reason for the 1 star rating and you should pay attention. Samsung has recently began forcing Pop Up Ads on the TV. Yes, Popups. These are not the usual images that appear in the bottom of the screen in the picture. They are instead ads that pop up on the left side of the screen shrinking the picture to the right (see the image below). It doesn't matter if you change channels, the popup remains.

When I tried to mute TV for a moment using the TV remote - the TV automatically started off and on. I bought this TV for our family for Christmas 2013, so that makes it 1 1/2 yrs. old. It is a 32 inch and I like it until this happened. Had a few reception problems.. But all in all was okay... So I called support and knew I was out of warranty, but wanted to know if there was a reset button, etc. or if this was something wrong with the TV's period.

Have had nothing but problems. Tonight could not access Netflix. Called and was on phone with Comcast for one hour. Then called Netflix who told me Samsung was having issues with this problem. Called Samsung and was on hold for almost an hour before anyone answered. Said they were fixing problem and should have it working this evening. I waited over 5 hours and gave up. Very frustrating and this smart TV has had issues. Made in August of 2013 and I have not had it two years. Will never buy another product from them.

I am ready for another class action lawsuit! My Samsung LED 3D TV model: UN46F6800 & manufactured in March 2013 has been cycling off & on when powered on! My understanding that it is a capacitor. Defective, never again will I purchase Samsung.

My tv is only 2 years old. I pay $4000.00 for it and it's giving me problem. It is constantly rebooting for about a 5 minute period and it is very frustrating. I call Samsung and all they would tell me, is that my tv is out of warranty and I have to call a repair person. This is the second Samsung tv I am having issues with. From now on I will buy Sony.

Purchased 65"plasma tv pn64e550d1fxza Nov. 2012. Picture & sound went completely dead 3 days ago. Called store where tv was purchased and told me they could not help me to call Samsung. I called and was told unit was only warrantied for 1 yr and I would have to pay for repair out of pocket, even though this is an ongoing problem with their TV's. Spent $2000.00 for an inferior product. Horrible company, horrible product, even worse to deal with! STAY AWAY!!!!!

I purchased a Samsung LED TV. Like many recent consumer products, it has a complex menu with many "terms of art" they use that are not defined. So, it also comes with a "User Manual" so you can sort it out. But, the manual is a single sheet of paper containing 16 very, very small pages (each is about 4-7/8"x7-1/8") with type that is so tiny (4 pts) that even with a magnifier, it's virtually unreadable. But, they offer a PDF page on the website for that TV that claims to be a user manual...but it is the same document! And, it is the same two sheets, so that when you print it, it is unusable. When I called Samsung Technical Support, they said I could have a paper manual, but I had to call their parts distributor, and pay $35 for it! Plus Shipping of $5.02! So, on a $133 TV, they get an extra $35 sale for every customer who wants to actually USE the product!

Bought my TV at COSTCO in AUG 2014 - 75-inch, 240Hz. TV has sat on the same spot since it was purchase. No movement of TV and no incident. No physical damage, all we do is clean with ICLEAN solution and microfiber towel. Samsung tech shows up - says no physical damage, no issues found, took a couple of pictures and sent to Samsung no explanation, no physical damage. Without failure analysis, they concluded had physical damage. Contradicting the technician. Samsung refuses to repair the TV. Somewhere along the lines, their engineering department has concluded from pictures and don't match the argument of no physical damage from technician.

Bought a 60" LCD in February 2015. Stopped working in June. Samsung came out and fixed it, it was allegedly a power suppy. Lasted 5 days. It's out again. What a $1300 piece of crap. Samsung sucks. Don't buy!!!!

Purchased a Samsung UN75F7100AFXZA in April 2014 for over $4000 and now has a blue stripe in the center of the panel. Called Samsung and since it is out of warranty for one month, they referred me to a repair technician, which quoted a price of $3187.50 to repair. They stated the panel would need to be repaired/replaced. This TV was purchased, delivered, set up by the delivery staff, has not been moved since purchased and is also connected to a surge protector. They sent me to their "highest department," consumer affairs and after one minute said there was nothing they can do - no warranty - no fixing. I have purchased 3 Samsung TV's in the last 2 years. I expected a company as large as Samsung to stand by their products, but that is not the case at all. Very disappointed in the product, service and response to issues.

I purchased a Samsung 40" Smart TV on March 4th 2014 and guess what? The picture went black. Called Samsung and was told there is nothing they can do, the warranty had expired. I told the Customer Service Rep. about page after page of complaints and the class action lawsuit against Samsung. He told me he was not aware of any problems (Really!!!). I'm taking my TV to the nearest recycle center and wishing it an unpleasant journey.

Hi. I just want to share my Samsung power problem experiences, where the TV turns off and on. This with the PS51E8000 model (European/Dutch) Plasma TV of 2012. In April 2012 I bought the Plasma TV PS51E8000 for 2000,00 euro. Now June 2015, just over the 2 years factory warranty, the fourth repair is still ongoing..

I bought a LED samsung tv on 03/06/2015 in S s automobiles Rainawari Srinagar. On going 10 Days but my tv can't set up all the time. When I called customer care service they said you will have to wait 2 To 3 Days. The worst customer service I have ever experienced from a samsung customer care center.

I purchased my UN55B8000FXZA model here from Future Shop with extended warranty in May 2010. It was expired on May 2014, until that my TV works very nice. Couple of months ago TV all of sudden stop working. I take out power plug for 10 minutes and replace back. It started working. Since 2 week ago I had other issue. On right hand very thin RED LINES started, it is very annoying to watch TV. Anybody had this type experience and how the problem was resolved, please reply. Help is greatly appreciated.

So we contracted the "click of death" on our Samsung 42'' TV (LN-T4061F faulty capacitor). Every time we turned the TV on it would click and click and click and click... for up to 10 minutes each time. We ignored it at first, that was our first mistake. We used it as a secondary TV (in a bedroom) so it was rarely used and now the clicking continues but it will not turn on anymore. The problem... 2 faulty capacitors. These $5 (for the pair) parts are not sturdy enough to handle the load required. The repair cost $150-$400 depending on the company you use and the amount of time your repairman spends on the repair.

2 yrs, 4 mo. after buying this 60" plasma TV, and after a few weeks of power cycling off and on, it made loud noises, sparked and shut off. Tech says it is power supply. We will see if that fixes it. Samsung, of course, will not repair or do anything. It says "defective" means "irreparable." I encourage everyone to search for the UCC Uniform commercial code, in your State. Look up the Implied Warranty of Merchantability. It is implied in the law. It is the law. The measly limited express warranty that wave at you has no effect on the law. I will likely commence legal action after my damages are determined. There may be a class action out there. I will search for that first. And it looks likely that I will not ever buy another Samsung product.

I've only had this Samsung 46" Smart TV for 6 months. Terrible connection to the Internet and it wouldn't connect screen mirror with my Samsung Galaxy. I was told it was my Internet service, which I now know it's not. So one day, I'm watching YouTube on it and the volume kept turning down several times on its own. I turned the TV to regular cable and there was a pop! Slowly, lines began to form vertically up the right side of the screen. I turned the TV off and back on but they slowly got worse.

Bought a 32 inch flat screen and it works great.

In February of 2014 I bought a 60" Samsung Smart thin screen TV. Today, June 6 it stopped working. It won't turn on. I vowed after my 42" Samsung crapped out that I would never buy another Samsung TV, but being wooed by the TV's good looks and sharp image. I dropped $3000.00 on this paperweight. Luckily I purchased an extended warranty from the retailer and someone is coming on Monday to repair it. If it can't be fixed it will be replaced under the extended warranty. The resolution to this problem is not the issue. The issue is that Samsung makes and sells a product that is substandard. It's a disposable product with a permanent fixture price. Disappointing, disappointing, disappointing!!! Never again.

I have 2 Samsung TVS, both are very poor. The very expensive 40" unit failed with the power supply issue for which Samsung had a class action legal settlement. After numerous phone calls and setting up a case number, Samsung looked for every possible avenue to do nothing. I advise them that I would post this information wherever possible. They simply didn't care whatsoever. I have other TV brands in my home and none have performed so poorly as Samsung. Their design is "gimmicky at best".

Purchased Samsung 60 inch tv from Costco 2 years 11 months ago. Tv went black, just sound. Called Samsung no help out of warranty. Called Costco, out of warranty, but they said if I used AMX they cover another year. Called AMX they took info, said they would get back to me later. They did, told me to call factory rep for Samsung in Richmond! Did, he said a main panel went out and not cost effective to fix! Got email from AMX saying to send copy of rep report and copy of my receipt from Costco. I did that! Waited several days only response was "we received your documents" and it will take another 10 to 12 business days to get answer.

In January of 2013, we purchased a Samsung 60" flat screen TV. In March 2014 (14 months after purchase), the screen went black but we still had volume. The TV was 60 days out of warranty. We contacted Samsung and after some stern conversation, they agreed to repair the TV at no charge. In May of 2015 (again 14 months after the first repair), the exact same thing happens. After a week on and off of the phone with Samsung, they decided that they were not going to help us in any way. They said that the repairs are on us as the TV is out of warranty. I explained that it is very disturbing to me and I am struggling with the fact that these TV's are only lasting 14 months.

Our 65" TV (model UN65F7100AFXZC) has become faulty after its purchase 20 months ago (now 6 months after the warranty period). It suddenly developed this wide dark horizontal band across the middle of the screen. We called Samsung and they said the warranty was over and we would have to pay for repair. We have had two technician repair quotes. One was a certified Samsung technician. They both said that the Front Panel needed to be replaced due to the back lights burning out. The repair cost is estimated at $2000.00!! Is our only option to pay 75% of the original cost of this TV for repair OR to discard this TV?? At this time, we feel totally angry and ripped off by Samsung!!!

I bought this TV in July of 2014 from Wal-Mart. I took out the extended to add to the year warranty. The TV has been hardly used because it is less than a year old and is watched mostly on special occasions. One day I tried to power up the TV but no response other than the blinking red light for the power. Did not notice that a crack had appeared in the screen even though there has never ever been any physical damage to the TV. Awaiting repair as of June 2, 2015 as of 15:30 hours. Looked on the Internet and found numerous incidents relating to Plasma's Samsung products with cracked screens. There is something rotten in Denmark. Will update further when repairman gives me a response.

Bought a 59-inch plasma Samsung TV 3 1/2 yrs ago for 1500.00 and it does not work and we rarely used it. And now they want us to pay more money for repairs.

Purchased this TV (2009 Samsung 32" LED Model UN32B6000VFXZA) back in 2009. Approx cost was $1600. The picture quality on this TV is superb. But, about 18 months ago it started with the clicking on/off problem. Same as I now see all over the internet. I don't know why I didn't call Samsung 18 months ago when it first started acting up. But now, since it won't turn on until 15 minutes of clicking I finally researched the internet and called Samsung. My communication with Samsung was at their website through the "Live Chat" function. After a lengthily (almost 60 minute) discussion the customer service rep did submit my issue to the next level of technical support. I don't know what that means exactly but, they are supposed to get in touch with me within the next (2) business days. I'll keep you posted with the results.

We purchased two Samsung TV's in 2012 - one is a Smart TV and the other is not. Since May 2015, the Smart TV has started turning off and on when it is first turned on - this happens anywhere from 3-5 times then it stays on just fine. BUT this happens every time it is first turned on - so if we leave to do errands or groceries, etc. and turn off the set and then turn it back on when we return, then here we go again with the on-off ritual! We did our research and decided on this brand for our new home. We love the picture, etc. - but you would think after spending so much on this TV, it would not wind up having problems after just 3yrs!!! What is the deal??!! It is no longer under warranty and we are very disappointed! Is there a fix for this that will not cost an arm and a leg??!

Purchased 55-inch smart TV 25/5/13, Samsung model UE55ES8000. First problem, will not switch on. Out of warranty so paid €110.00 to fix. Now the main screen is gone black top half of screen. Warning to all - do not purchase a Samsung TV of any type. This has cost me €2000.00.

I bought a 32" Samsung Smart TV on April 27, 2015.. It is defective, Samsung will not replace it! This TV has not worked fully, since the day I purchased it. The TV connects to the internet, but blocks all incoming ISPs. Therefore, I cannot access the internet. I have called Samsung support at last count, 14 times, I have also tried twitter and live chat. No one will listen to the problem, they talk over me, and tell me the same wrong solutions each time for 3 weeks. Finally they "escalated" the issues to ** in customer relations, I was told that my tv needed "service" and someone would call within 24-48 hours. 49 hours later I called only to be told that no one would come to my home for "a tv that small". I needed to take it for service at a shop, 40 miles from my home.

I purchased a Samsung Smart TV 40" from Target on March 12th. After a couple weeks, it began to freeze whenever we watched Netflix on it and after a month it began to power cycle (turn off and on automatically). It stopped and a few weeks later, it began power cycling to no end. I called Samsung to either replace it (since it was literally only two months old and now non-functioning), however they stated that since it was on warranty, it can only be repaired. That was a whole other ordeal, in order to get my TV, repaired I needed to take off work. When I refused and demanded either a weekend or evening repair service (you know, since I've only had the television for two months), I had to wait for a service center that provides weekend service to contact me.

We purchased a Samsung TV April 2014 and the beginning of May 2015 the TV shut itself off and has not turned back on since. We have been dealing with the issue for the entire month and have tried the numerous fixes they have instructed us to try. After the first troubleshooting session we were told to contact our local service provider and were given a claim number and told someone would help us fix our TV. We contacted the service provider and gave them the claim number. We were told they were located 300 miles away and were not the proper service provider for our area and gave us another phone number to call.

Bought a Samsung 40 LCD in Dec 2010 for 789.99 plus warranty plus cables, plus table/All together 1499.93. The warranty ended in 2014, of course, and now the TV died. I can't change the channels, can't control volume and can't turn off. I can only unplug. Now I read about all the problems with their motherboard. The cost of repair and time makes buying another TV my only option. BUT IT WON'T BE A SAMSUNG.

I had neck/spine surgery with severe complications. We had a small Zenith TV in our bedroom with a fairly new Samsung DVD/VCR player. The kids bought us a Samsung HDTV. It would not work with the Samsung DVD/VCR. I spent over 2 hours on the phone with Samsung. Their final solution: "GO BUY A NEW SAMSUNG DVD/VCR." I talked to Samsung Marketing and asked for a coupon to help with the expense. Samsung said "BUZZ OFF." This is the last Samsung product anyone in my family will ever buy.

Back in December of 2014, my mom bought me a Samsung 46" Smart TV. I took really good care of it and about 3 weeks ago, my boyfriend turned on my tv and there were 3 vertical lines and 3 horizontal lines running across the tv. When I called Samsung, they asked for the model number on the back of the tv. When my mom turned the tv around, it got unplugged. When we replugged it back in, it went from vertical and horizontal lines to the left corner of the screen turned completely white. Now, nothing hit the tv because no one was at home in between the time that the tv was working fine, and the time that he turned it on and it was broken. Samsung had a tech come out and look at the tv... the guy was kind of an **. He came out, took 2 pictures of the tv and then left. On the way out was when he told my dad that the tv looked as if it had been hit and that Samsung wouldn't be fixing it...

I bought a 40" smart TV from a major wholesale store. When I assembled it, the power cord was wrong (it had a square plug instead of 2 rounds). The Samsung rep said take it back. I did and after assembling number 2 TV we found it had a permanent vertical line about 1/3 of the way from the right side. The Samsung rep had me do some diagnostics and then said take it back. I did and then assembled my third 40" TV. The picture would go off after about 8 seconds and then come on repeating this cycle over and over. The Samsung rep had me do some diagnostics and said it must be associated with my cable provider. I then called the cable company who checked my signal and said everything was fine. They then suggested I switch to HDM2 port. This solved the problem. I tried my DVD player in HMD1 and it would not work either.

We purchased a Samsung 65" 4K UHD TV 15 months ago. It worked beautifully for the first 14 months. Then it started to shut off by itself. The screen goes black then the Smart TV logo comes on then the picture returns. It was happening several times an hour. We called Samsung and they told us to unplug the TV from the surge protector and to plug it directly into the wall and that will solve our problem. We did that and it did not solve the problem. We called Samsung again and they said to update the software and that will solve our problem. We did that and it did not solve the problem. Now the TV is shutting off every 5 to 10 minutes and doesn't come back on. We have to turn it back on. We called Samsung again and they told us the TV is (3 months) out of warranty so we can either purchase an extended warranty or have a TV repairman fix it.

60" plasma smart tv - Just bought last year. Great picture. Was very happy. Got up this morning and no picture. Nothing. Only sound was through my tuner. When try to turn on TV red power light flashes. Nothing. TV dead. This is ridiculous. A year year old TV worthless. I wish I would have been told before I bought it. My first (now last) Samsung. Have 10 year old LG 55" plasma in bedroom still works great. Going to buy a Sony now. Samsung sucks. I am shocked to see all of the complaints. I guess my fault for not googling this info before I bought T V.

Purchase a 60' Samsung Smart TV early last year. This weekend it went dead. No lights coming on and non responsive. Contacted Samsung hoping that they would at least assist in repairs with them knowing their TVs have had tons of power issues for a while now. They gave me the old "it's out of warranty, so it's on you." They even admitted my issues were known, but since it made it through the warranty period... This is my second large Samsung to have this issue. We had to replace the circuit board in it about 4 years ago. Had I known these issues, and Samsung's unwillingness to help loyal customers, when they know they have an issue, I would have never bought this second expensive TV. I am stuck paying for the repairs, again, but, never again.

Our little used 5 year old Samsung Plasma TV began with one white vertical line showing up on the screen in January 2015 and now has 5. The official Samsung repairman told us over the phone it would cost more to fix than to buy a new one. A call to Samsung resulted in a move up to their "Executive Service Manager" who said they would do nothing, not even pay for the serviceman to make a service call to confirm the problem. It's the last Samsung product we will ever buy and we will let everyone we can find understand, as many of the reviewers on this site have, that Samsung cares only about the profits from the first sale and could care less about long term customer satisfaction. May Vizio eat their lunch!

I purchased my 46 inch Samsung Smart LED TV from Best Buy. I did a lot of research on this television and thought it was the best television for my money. I had purchased both of my kids' Samsungs and had great success with their TVs. I do not watch a lot of television so the television does not get a lot of use. Some days it's not even turned on. I turned it on one day and it had a vertical line and then the next week and had a couple more and I called Samsung and found out that of course it was out of warranty because I have had it for almost 2 years and actually I think it was about 18 months. So they told me that they would put me in contact with a repair shop in my area but stressed that I would have to pay for it which I said okay several times and that was fine.

My 50 inch Samsung Smart TV developed horizontal lines and the right half of the screen is black after ONLY 2 1/2 years. It cost $1400 and it's already malfunctioning????? Samsung needs to be held accountable for shoddy products.

Purchase in February 2012... 64 in plasma 3D TV... Went blank in May 2014... Repairing charges taken was app Rs 60,000.... Now TV gives green lines from one side... No one takes seriously even complaint given to call Center.... Do not buy Samsung products..... Bad Service.

I bought the first TV a week ago. Have being on phone with Samsung for hours because it won’t connect to router wirelessly or hardwired and if it does is loses connection. They don’t know how to fix this problem. I’m on second TV same problem. It’s going back also. I don’t know how they can sell a TV for this much money $2,300 on sale and it doesn’t work. Their customer service is terrible. The picture is great but has judder issues. I give up. Moving on to another brand.

Cost $1,500 new in 2014. Rarely used at a seasonal home. Power switch keeps cycling on/off. TV cannot turn on. Warranty 12 months but failed in 14 months. NO HELP from Samsung. They will only offer 1 year service for $438.65 for control and power boards ONLY. NO service or warranty available for anything else such as display.

We bought a Samsung 50 inch (720P) Plasma TV in July of 2009. We have had it stop working twice within the first 5 years! Very disappointing! Never again will we buy Samsung. Our old Sony still works from 25 years ago. We will stick with Sony from now on!

We bought a Samsung Plasma Smart TV Series 5+550 Model PN64E550D1FXZA 65 inch screen in January 2013 which worked fine until 2 years and 3 months later: BAM - no picture. We called a repairman in who said it could be the power supply board which he could return with and install for a COOL SUM of $500, but he said it may not necessarily fix it. With that analysis he promptly collected his $99 house visit fee and we never saw him again because we just did not want to order the power supply board and have it NOT be the main cause the TV wasn't working. So we ordered our own power supply board and my very intelligent techie son-in-law installed it. YIPPEE! We mounted the monstrous TV up on the wall again and enjoyed our TV - but the next day: the tv would not turn on, again no picture. So we troubleshot the other boards, possible culprits, and ordered those brand new, but to no avail. The tv would not produce a picture.

I bought a UN40FH6030 120 Hz 3D LED TV in Feb 2014. Just a few weeks ago (Late April/Early May 2015), it developed a gray horizontal line about the middle of the screen. It also has a vertical line on the right quarter of the screen with 4 pixels being very bright. It has been used moderately over the last year and not hit or abused in any way. It is obviously a defective display. Because they only have a 1 year warranty, they refuse to help and direct me to service. A replacement screen is almost as much as what I paid for the TV.

We bought our Samsung TV 5 years ago and had problems with it 2 years after we got it. Well I called them and they paid for the part to fix it. And now it is doing the same thing - even more thin black lines going across the TV. I feel when you pay thousands of dollars for something, it should last longer than 5 years. I am a person that lives on a fixed income. Don't have extra money to buy another TV. We got the TV in a package deal through Rooms to Go. But I know the TV came from Best Buy .

Hi, I hope this message reaches at least one customer sensitive executive at Samsung. I have been trying to get a resolution to my problem for over 4 months now but all I am being offered are some blunt apologies and an unacceptable solution. So here is another try. We bought a Samsung LED TV set in March 2012 thinking that we are getting the best class quality product currently in the market. Alas, in December 2012, we started seeing an issue in the TV screen wherein a black bar appeared in the top half of the screen. We were shocked to the hilt as this is not something that is expected in the first year of TV's normal operation.

We bought a 55" Samsung LCD TV in June of 2012 (Model #UN55ES6550) for $2,200. Last summer (2014), it started displaying thin horizontal lines across the bottom of the screen. I called Samsung to ask about repair service for this set because there's no way that a TV that expensive should have had this kind of problem in that short a period of time. They said no to any warranty coverage, but did send a technician out to the house. He turned it on, saw the lines, and said "new screen...$800." We tried to get Samsung to cover this because of the previous class-action cases, but they refused to cover it.

I wish I had read all the comments before buying a Samsung TV. I am not exaggerating but I called 11 times and spent more than two hours trying to talk to someone that would help me. All my calls were answered by rude Filipino people. The eleven times that I called is not including the numerous times that I was transferred to different departments. I am giving up and will just toast my six month old TV and go get me a different brand this time.

Got this TV 2 weeks ago. It would not connect to internet. Samsung sent out a tech as it was from Costco (they seem to scare these manufacturers). The tech was there over an hour resetting everything. Finally it would connect to wifi and hardwire. Main problem is Samsung won't let you connect a dvd player, it must be bluray. Now I have apps etc, the TV has now started dropping the odd dialogue from TV programs. I was really starting to notice. Now the sound drops altogether, I have to disconnect the power and turn back on to fix (annoying). Now when I turn on it says no signal from my cable box. I turn the TV off/on a couple of times then it's fixed. Enough is enough, I have returned the TV and am trying another brand.

I bought a Samsung 40" 3D LED Smart TV in approx 90K in Oct 2011. It was a huge amount to spend on a TV. But as it was Samsung & with latest technology I thought it will be worth for my passion. Since 1-2 weeks I can see a faded horizontal line on my TV screen which is defecting in viewing the TV. I tried with different sources i.e. Pen Drives & PC VGA cable but the issue was as it was. Then I called customer care & service engineer told me that it is the problem with the panel & it needs to be change. When I inquired about the cost he told me it will be above 35K + VAT & service taxes. On a TV which I have brought in 90K should I spend 40K more for repairing in next 3 years?

Purchased our 40" Samsung Smart TV in December 2013. Yesterday, while watching it, the screen went black. The red light in the lower corner blinks but the TV won't come on. Googled the issue and found so so many of the same issue. Guess I'll toss it, no point in spending money to repair it. Will never purchase a Samsung product again and will be sure to share this with everyone I know.

I have a flat screen television purchase a few years ago that has been cycling itself on and off for over a year. I recently found out through an online search that it was manufactured with a defective capacitor. Because of this known defect, I contacted Samsung and requested a free repair. I have never requested a free repair on any product outside of warranty, but because this was a known defect I felt that they should stand behind it. I called and was told that they were offering free repairs for about a year but the program has expired.

Husband got up one morning and the TV was literally split in half with a good picture on the left and a black band down the center with right side of the screen showing a pic that was pixelating badly. I got up to that after my husband had left to work. After a minute or so the picture on the right disappeared followed not long after by the left side with 2 thumbprint sized dots on the bottom left corner. Audio was fine. We bought this TV in December 2014 as an early Christmas gift, complete with warranty. It is now 05/07/2015 and after several failed attempts after calling the company and having to follow the directions that didn't resolve the problem. We were referred to Complete Electronics.

Bought Samsung 3D 60" plasma TV, February 1, 2013. Loved it, such a great picture. So in a little over 2 years, the screen won't turn on. All we get is volume (most of the time anyway). Contacted repair service online and was told I needed to contact a service repairman. I have sent in a request for someone to call me, but after reading ALL the other horrible reviews on Samsung, I am not getting my hopes up. This is our 2nd Samsung TV that has failed in about 2 years of use. Will not be buying this company again. Very upsetting because this was a great TV at first, but a $2000 TV should last a lot longer than this! If there is a lawsuit that I can join to make my voice heard, please sign me up. Not looking to make money from this, just want my merchandise to work!

I purchased a 64" plasma Samsung TV that was in a box (open stock) from a retailer that was closing down. The TV would not power up out of the box. I made numerous calls to rectify the problem but on every occasion I was told there would be no warranty for numerous reasons. I would argue my valid position and on three different times was given warranty repair authorization. I figured common sense had prevailed on each occasion. Unbelievably my warranty was later denied for the most invalid lame excuses. I even chatted with their representatives about my scenario regarding their warranty positions unknown to the rep that I had already purchased a television to verify my warranty validity and felt comfortable with my position. The fact of the matter is it was a new TV, warranty papers were in the box, I had a valid receipt from an authorized Samsung dealer and they refused to provide warranty for the most lame excuses you could imagine.

Shuts down and restarts constantly. I have now seen that the complaint is almost universal and that Samsung has totally failed to address the problem in a genuinely meaningful way and has been playing dodge ball from the very beginning. I love my 24" Samsung monitor but the stink of this will never, ever go away.

On April 30, 2015 Samsung pushed a software update that, when installed, caused the tv to power cycle and rendered it unusable. Contacted Customer Support who informed me that they were aware of the issue and would have it fixed in 24-48 hours. Two days later - no fix - called customer support again. After three layers of customer support representatives (and misinformation) reached a rep that told me it would be fixed in 24-48 hours (again). Now, two days later and still no fix. Called Samsung Customer support and, guess what, same story. My Samsung UHD Smart TV is now unusable and seemingly there is no one at Samsung that can offer a remedy.

I bought this from local Best buy. I regret the day I bought this smart TV which is everything but smart! I have not been able to use any of the apps to watch movies. The TV shuts itself off every couple of minutes. Whenever I try to go to youtube to watch a song video the unit craps out and threw me back to dish network. To make the matters worse, I have received horrible customer service! My advice, never ever buy Samsung. I was mistaken that they are a reputable company. I came utterly disappointed.

I bought a Samsung 60" HD TV and was happy with the purchase. 16 months later the main power board fails. Costco included a 2 year warranty. Parts and repairs were covered. 18 months later same issue. Poor and unreliable components! Samsung not help.

I purchased a 55" inch smart tv from Best Buy in February 2013 with a two year contract that expired in Feb 2015. On Thursday May 2, 2015 my color went out on one side. I called Cox my cable folks who can fix most things, after a conversation on the phone it was decided to send a tech out but not until two days later. The tech came, he said looks like the panel. Called Samsung they said to contact a tech out of Richmond, I live in Chesapeake. He finally came on Monday and when he walked in the door said, "No need to take it off the wall, it is the panel and it will cost about $1100." Did I mention it cost $99.00 for him to tell me this news.

After 23 months of watching my newly purchased Samsung LED 46" TV, the picture tube stopped working -- no picture & no sound. I contact Samsung immediately & was told, because I didn't have a warranty nothing could be done. Therefore, I wasted almost $600 on a cheap TV that didn't last 2 years. I won't ever buy a Samsung again & I will tell everyone not to buy one!!

I purchased a Samsung TV in 2013, model # LN32D403E20XZA. Last week I was watching TV color and everything has been fine until, right in the middle of a show I heard a crackling noise and the picture was just gone. Blank, black, only sound working. I unplugged, disconnected, etc., even put a new surge protector to connect. Still nothing, just sound. Cannot see anything at all to reset or anything. So I call and of course the year long warranty is up, told someone will contact me. Told them I am not paying someone to fix it. It is only 2 years old.

My son gave me a Samsung UN46EH5300 television. Nice TV, lots of Magic stuff, but no user manual. The company is too green to waste paper, they say. They gave me a link to download a manual. It is 675 pages and totally useless. I doubt that the guy that wrote it could understand it. It isn't organized, and presents detailed steps with nothing about categories or what you might be trying to achieve. If it weren't a gift I'd return the whole darned thing because their support of this complicated, Magic device is nil.

We had procured Samsung TV in Nov 2013 in spite of my wife wants Sony TV as we are having Sony which is working more than 10 years. But it started having black shade on one corner in 6-7 months. But we do not take it as it may be the broadcasting problem. But in first week of Dec 2014 (one - two weeks after warranty) we had called local service. And they came and told "whole display need to replaced which will cost 13,000/-IRS." which we had fought and got 75% discount and paid 3,000/- IRS approx. But in two months it had developed the same fault again there is service quote for same device at same cost. Being an engr myself it may not be the same device but something other than the display it is creating problem. I had asked them to replace the whole set free of cost. But in spite of many mail complaint to CEO mail no result. SAMSUNG life is only 12 months?? WE NEED JUSTICE FOR OUR COMPLAINT.

As many other owners I have had a disappointing experience with my 3.5-year-old Samsung 50" Plasma TV, PN50C450B1DXZA. 2 problems are going on, Flashing screen & 2 horizontal black lines on the screen. It was a $900.00 purchase with extended warranty. Unfortunately the warranty was for 3 years. Based on the high ratings this product/company receives I thought that it will last for more than only 3.5 years. Despite a class action lawsuit for models prior to 2009, I, along with many others, find myself in a similar circumstance with a TV that doesn't work.

When we purchased our home we did our homework on televisions, and we wanted a quality product that would last. After reading many reviews we went with a Samsung 60-inch plasma. That television is two years old and we had a technician out today that diagnosed us with a "bad Y-main." The good news is it is repairable. The bad...it will cost $330. After hearing that the repair is going to cost almost half as much as the television, I called Samsung and spoke with an executive customer relations representative. I explained to her that we bought for quality and while I understood that the TV was out of warranty, I thought that it would be fair if Samsung bought the part and we paid for the labor. Since a two-year-old television should not have a bad Y-main that was only fair.

I purchased my 65" Samsung LED TV from hhgregg online in December 2014 and picked it up at the store 5 days later. The TV went out April 1, 2015. It only lasted 5 months before I was calling Samsung repair. The customer service center was horrible; constantly on hold for long period of times and no one seemed to care about my problems. I was transferred to Executive Support and no results was obtained either. Apparently, their service is just as bad as my TV. Not once did they want to replace my TV but only wanted to repair it. This is a NEW TV and it should have been replaced not repaired.

32 inch TV UH32EH5300FXZC - Was a nice TV, great picture but only lasted 17 months. Now I have sound but a black screen. When I called Samsung they gave me a runaround for 2 weeks, and then told me to take my TV to a repair shop that is only open M-F from 9am -5pm - those are the hour I work... that will be the last Samsung product I buy.

Streaming Netflix and Amazon was always an adventure. Dropped signals, failure to connect, lack of solution from Samsung. Finally, bought a Fire stick. Problems solved. Why can't Samsung get it right?

I moved my tv and apparently put so much pressure on the panel that the screen was "cracked" but there was no damage to the panel itself. I have contacted Samsung to have this fixed as it is still under warranty and have been refused as I caused physical damage to the TV. I requested info from them on what type of pressure would have had to be applied to crack the inner screen but leave no damage to the panel but was told that information is not available to customers. There is no other way to move a 65 inch tv but to hold the edges of the panel but I cannot believe that anyone has a strong enough grip to crack the screen by moving the TV. I believe it is a defect in the manufacturing that caused the issue. Upon contacting Samsung I was even told by one of their representatives that it looked like I threw something at the TV. Horrible customer service - I will never buy Samsung again.

Like other posts here, my #Samsung TV has failed. I have an 18-month-old Samsung 46" LED TV, and the LED Panel has gone bad. The price to replace the panel is equivalent to a new TV. The TV came with a 1-year warranty. I guess I made the mistake of not purchasing the extended warranty, but never expected this TV to fail so quickly. Samsung offered no reparations. I was shuffled around their support line, and was finally dumped from the call, after being told a Supervisor would call me. Not holding my breath. I'll buy a Vizio next time. I have a Vizio that's about 6 years old, with no problems.

After a year of dealing with Samsung "Support", I finally get a tech out and all he does is a software update! I had been told to do those along the way, but they never fixed the shut off problem. Finally, I flame them on social media and get this: "We are very sorry to hear this. Could you please send us a private message with the full model and serial number of this device?" So I message back and they say "Thank you for this information. I was able to locate your information. I am showing that this has been escalated to our Executive Customer Relations Team. They will be reaching out to you directly within 1-2 business days. If you have not heard from them no later than Tuesday, please let me know. Thank you."

In October 2013, we purchased a 65 inch Samsung Flat screen/Smart TV. In November of 2014 the TV went out and I called Samsung and was told it was out of warranty that it repaired at my expense. After much conversation they finally agreed to replace the power supply. Now just a few months later the bottom half of the Television is dark/shaded, so I called Samsung again and this time they have refused to do anything about it. My advice to you is, NEVER BUY A SAMSUNG PRODUCT. Don't be surprised if you see this posted over and over again as I want Samsung to get the publicity they so richly deserve.

Guys think 10 times before buying any large screen Samsung TV. I been a loyal Samsung customer for years, with most electronics at home being from Samsung. Be it ACs, TVs, microwave, washing machine and what not. Anyway I had always wanted to buy a large screen TV and after going through many TVs on the market decided to go with the company I was loyal to and bought a 51" Samsung Plasma TV PSE51E550 with my hard earned money. I regret the day I decided to do that. Within two years the TV had vertical line run all across the screen. Their engineers came and nonchalantly said "your panel is gone bad and you have to replace it." Which in real life terms translates to spending Rs.26-27K on a TV on which I had already spent about 85k only two years back. I mean is this some joke?

Purchased a Samsung 60" TV Model 6350. Problem with TV turning OFF and ON. This is my Fourth service request. Samsung won't replace unless Tech provides in home service for three times. Don't accept remote service--demand in home service.

About 3 years ago I bought a top of the line Samsung HDTV 60" plasma for around $2000. I began having technical issues - it was clicking on and off by itself. Sought assistance through customer service. They had me unplug, replug, update firmware, and so on and so forth. This issue continued on until around 14 mos into my ownership. Then it just stopped working. Contacted Samsung. They told me it was out of warranty. Too bad so sad. They didn't seem too concerned that their product was flawed. Now I've got a very expensive wall ornament. Won't be purchasing anything from Samsung again.

In October of 2013 I purchased a 65 inch Samsung flat screen/smart TV. In November of 2014 it went out and I called Samsung and they told me that it was out of warranty after 12 months and that I would be responsible for its repair. After much conversation they agreed to replace the power supply. This was in January of 2015. In March of 2015 the bottom half of the television became dark/shaded, so I called Samsung again and told of the problem. They have refused to do anything about it. My feeling is that I was sold a lemon and the manufacturer should make it good or repair it.

I paid $1100 for a Samsung model LN46C630K1FXZA TV a little over 4 years ago. It just quit working about a week ago. I called to file a claim and they basically wouldn't let me. They actually had the nerve to try and sell me an extended service plan on my dead TV. The worst part about it was that the 1st 2 people I spoke with, who were selling the plan quite hard, couldn't even tell me how much it would be. They also had no explanation as to why they were not standing behind their product.

After installing a software upgrade on my Smart TV, I can no longer log permanently into Netflix. I must log-on every time. It takes about 10 minutes using the TV keyboard. Other than that I am happy with my Samsung TV. What really got me turned off Samsung was the total lack of any meaning full assistance. I experienced the "shuffle", the blaming it on others i.e Netflix. Samsung took every opportunity to distance themself from the issue. I have read several other reviews, and their experience with Samsung. An all too familiar picture. I realise now that my problem is relatively minor. A minor software glitz that should easily be fixed. But after experiencing Samsung's technicians and their impossible call centres, I just give up. But my interaction with Samsung will ensure, that I will never again purchase any Samsung product.

TV has black screen, only 2 1/2 yrs old paid 3300.00 from HHGregg, we had to pay 200.00 to have someone come and look at the tv. I have read the reviews on the Samsung products, and they don't take care of their products. What happened to made in the good old USA? I don't know if I can afford to have the tv repaired. I bought it for my husband as a gift after having our old tv for almost 13 years. I did all my homework or so I thought, boy was I wrong. I will never purchase Samsung again, and I will get rid of our phones also.

I have a display issue in my Samsung LCD TV. So I called up at the Samsung customer care for mechanic requirement. So called engineer from Samsung arrived at my place and without even touching the tv or opening the back panel concluded that the display of tv has gone and needs to be replaced with a new display. Estimate for the same is Rs. 17000/-. Samsung mechanics should be given a award for giving solution without checking a tv.

Samsung 46 inch smart tv died in 2.5 yrs. I found the TV display not working and just some white light would show up and no picture. After a lot of tussle I got the service guys to come take a look (mastertech 3rd party). They immediately concluded the timing control circuitry is broken and order that. When they got the part and tries replace the TV would still not show anything. They concluded the Panel (costing about 500$) was broke. Wondering if anyone has similar experience. Samsung support clearly said it is out of warranty and they won't be able to fix this. How can a TV last for only 2.5 yrs. Does samsung even do some testing for reliability. Extremely pissed. Now my choice is to above a new TV since repairing is expensive.

I purchased a Samsung 32" Smart TV on Dec 22, 2014. Everything was fine, until about Feb 2015 when it randomly wouldn't connect to our wifi in the house. And by random I mean it might connect in the morning, but then at night it won't, and it won't let you manually change it either. So I called Samsung and they told me it was my internet providers fault, which I didn't believe since we have another smart tv, xbox, playstation, wii, iPads, and phones that all have no problem staying connected to the wifi. But, I called our internet provider just to cover my bases, told them the issue and they said it couldn't be them seeing as our other items had no problem staying connected, but he did what he could, walked me through some steps just to be sure.

After dozens of calls, describing and giving the same info over and over my case was resolved. Never getting to talk to the same person twice was, of course frustrating. On May 4 I did receive a check for 75% of the original sale price. The warranty ran out 3 weeks before I contacted Samsung. But the 1st Executive I spoke with wanted to help me. But I guess each of the succeeding Executives did not.

I have a Samsung 60" Plasma Smart TV, model # PN60E7000FFXZA. It was made in May of 2012. It just recently started to power cycle itself off then on approximately three to four times once you initial power it on, then it's OK, as long as you do not turn it off, and if you do it start that process all over again. The TV will no longer connect to my wireless network. I called Samsung to see if they would cover the cost of the repair, I got the statement that it was no longer covered under warranty or the class action lawsuit, and that Samsung was aware of the issue and that I would have to pay for the repairs for the faulty and under size capacitors.

Model # UN24H4500AFXZA. Purchased one at Best Buy in December 2014. It was used only twice and then it lost all of its software. No smart hub or any other software on it when I turned it on the 3rd time. Returned, took replacement home, noticed it had a rattling sound just like the first. Packaged it back up, took it back. The customer service man opened another from the shelf stock and it rattled as well. I asked him to try 1 more. The next one didn't rattle, so I took that one home. Everything was fine for four months.

I bought my husband a Samsung TV for Christmas. We plugged it in to ensure it worked before we left on vacation. It was unplugged while we were away. Upon our return home, the TV worked for two days. Best Buy sent it away for warranty repair. Once "fixed," it worked... two days. We returned the TV to Best Buy. Today is April 4 and we still do not have the TV. It has been three months and counting for repairs on a brand new TV. Really? Do NOT buy their televisions if you plan to use them.

Same issues as all others here. Samsung 2002 60" plasma won't show picture after 2 years of use. Customer service won't help unless I pay. Time to sue Samsung AGAIN. Any attorneys out there?

Have had our highly-rated Samsung Smart TV for just over 2 years. Consumer Reports advises against purchasing extended warranties especially for TV's because they are so stable and last a long time. Not mine. I have purchased four Samsung flat-screen TV's over the years and have respectfully pointed out my loyalty and requested Samsung stand behind it's product - to no avail. I'm starting to think Samsung is more in the business of selling extended warranties than producing quality products anymore. I also had problems with a brand-new Samsung refrigerator, and it WAS still under warranty, but they wouldn't admit there was a problem. I've lost all faith in Samsung and will never purchase another Samsung product. Buyer beware.

We have a Samsung tv Un60es8000fx that we bought an extended warranty for 2 extra years. It has issues with turning off by itself and no picture, just a rainbow of colors. Been calling Samsung for a month trying to get fixed and have gotten the run around. They said that they have no one in our area to fix so they will refund our warranty money of $400. So I'm thinking that if we didn't have any problem with the tv they get free money but when you file a claim they don't want to pay for repairs so they give your money back. Sounds like a scam to me!

I purchased a Samsung Smart TV online 3 weeks ago with a one year warranty. The TV was not manufactured in the US, so it cannot be repaired in the US. Samsung told me they cannot help me. They sell products in the US that cannot be serviced here and that is o.k? The customer service was horrible - told me to call the country where it was manufactured SERIOUSLY!!! I will never purchase another product from them.

I have had 2 65" top of the line Samsung TVs fail in 1 year and 2 Laptops high end fail within the year. Customer service is practically useless, repairs either are not effective or create more problems. Will not buy another Samsung product.

Purchased this model Samsung 8 weeks ago. Within 15 minutes of using, it have the error message that fan not working properly and would shut down to prevent overheating. Samsung says they only repair, not replace or refund. Really on a new TV!! So the seller agreed to send a replacement. Took 4 weeks to get one from Samsung to him and then to me. This new one did the exact same thing. Seller says it is clearly a Samsung problem and they can do no more. Samsung says they have never see this problem but will only repair, not refund or replace. They have the regional authorized warranty repair service call. They say they have seen this problem dozens of times and that Samsung sent them an official notice of this problem... that Samsung shipped TVs at poor temperatures and humidity and it caused corrosion of fan and it's wires.

I bought this TV on December 1, 2014 to watch Netflix and Amazon Prime Instant while on my treadmill. I researched its wifi and other capabilities as described on the Samsung site and it appeared to be just what I needed. Netflix started to freeze within a few days. I assumed it was my cable company. So we spent 2 months trying to work it out. I bought my own dual band router and modem. Same issue. I replaced it with a Vizio and it worked fine - on Comcast equipment as well as my own. Finally someone at Comcast said to contact the TV manufacturer. I did that on March 9th - after over 20 hours of troubleshooting with Comcast AND changing to AT&T Uverse. The Vizio could handle all the changes without a hiccup.

As many other owners have reported, I have had a disappointing experience with my 5 year old Samsung tv going black and then unable to turn back on. It was a $1300 purchase with extended warranty. Unfortunately the warranty was for 3 years. At this price & with the high ratings this product/company receives I anticipated many years of enjoyment. Despite a class action lawsuit for models prior to 2009, I, along with many others, find myself in a similar circumstance with a tv that doesn't work.

40" Samsung Model UN40D5550RFXZA continuously cycle on and off. Will not power off via the remote or panel in front of TV. The only way to power off the TV is to pull the power plug out of the electrical outlet. After speaking with Samsung's customer service reps, I will not be buying any more Samsung products. The cycling on and off problem is a common problem with Samsung TVs. Buyer beware. YouTube has several pages of YouTube videos on how to fix the problem and the videos have been viewed thousands of times. I expect a TV to last more than 3 years before needing to be repaired.

I bought a 55" Samsung Curve tv that worked fine for two weeks. Then my picture went out on the tv and the sound goes and comes now the picture is back but really fuzzy. And they would not replace my tv because I disposed of the box that it came in (who keeps trash around the house especially a big a** box). I did not know that I was supposed to expect the tv to go out. They said they can't do anything until after the repairman had came out a third time for the same problem and the repairman deem it to be unable to be repaired.

I have a Samsung Smart TV (UN55ES7150) that is approximately 2 years old. The TV will no longer connect to my home router. I worked with the Samsung customer support for 3 hours to reset, upload new firmware and try different configuration settings, without any resolution. I was told the TV would have to be serviced at my cost. How can a ~$1000 TV stop working and the manufacturer not stand behind their product? I would advise against purchasing this product. Find a company that warranties their product for a reasonable amount of time.

I bought 4 Samsung TVs for my house about 5 years ago. Now only one of them is still good and the other three are dead. One of the bad tv is still under warranty and they replaced that with a new one and that one went bad after the warranty went out. I will never buy any Samsung product again. I hated them so much that I even gave away my Samsung phone. I thought Chinese made bad product but these Korean made worse products.

I bought this Series 7 Smart TV in Mumbai, India for Lac rupees and within one week after the warranty expires power supply gone. The Samsung engineer is giving me an estimate of approximately 10000 rupees, but I don't understand. Is there any timer fit inside that once the warranty is expired some parts will get faulty?

I got a Samsung smart TV as a graduation gift in August 2013 and started having problems in February 2015. It's cycling on and off, as many others have reported. Guess I won't try calling customer service!

We purchased our Samsung Plasma Television December 5, 2013 as a Christmas gift to ourselves from Best Buy. The television stopped working yesterday after owning it for exactly 1 year and 3 months. The model number is PN64F8500AF. The television will not come on and makes a clicking noise every time the ON button is pushed. After reading some of these reviews, it sounds like it is either a power supply or capacitor issue. For a $3200 television to stop working after 15 months (3 months out of warranty) is completely ridiculous. We contacted Samsung by phone, and customer service was a total joke. It seems the corporate standard operating procedure is to repeatedly point out that the unit is no longer under warranty, and to offer to call you back within 24 hours and provide you with repair information. Needless to say, customer service never called back.

32" class Smart HDTV LED - I have owned this TV for ten months. It was purchased at a Best Buy in Kansas City, MO in May 2014. The LED screen and main board has blown out twice now, for no apparent cause other than poor quality. I bought it with a Geek Squad protection plan. By now, Best Buy is probably pretty sorry about that. This can't be a winning proposition for them. Samsung, I learned, also builds ships. Ships that sink, I'll bet. This TV, when it works, has a lovely picture and good sound. But it is hugely unreliable, worse than Walmart's Chinese off-brands used as lures. Someday, Korean products won't be so third-world in quality. But that day is not today. Or anytime soon.

The first problem was the screen, just after 2 months of use, a line appeared down the left side from top to bottom... barely visible during normal use, but when the Netflix red screen was up, it was very evident. Contacted Samsung support online, within 2-3 weeks a repairman showed with a new screen and replaced it... 6 months later still ok. Other weird problems which all seem to have been fixed via updates... TV would turn off on, Netflix would hang, motion control screen would appear. At first I thought maybe it was caused by someone close by with a Samsung or since there are so many networks so close, I was thinking it was being hacked...lately haven't had any other problems.

My husband and I purchased a Samsung TV from Walmart in Dec 2013. First the TV would hesitate to power on. Over time it seemed that the delay would take longer each time until one day it just didn't turn on at all. 7 months after the purchase we took it back to Walmart and asked to exchange the TV. Walmart has a policy that they will only honor an exchange for 90 days. But after speaking to a manager, she happily made the exchange.

2 year old Samsung TV - model PN60E7000FFXZA - power cycling on/off rapidly. TV doesn't actually ever come on. Cust. Service wants me to buy an "extended warranty" (after the fact) or pay for the repair as the TV is out of warranty. Researched and this is a known issue, so bad mfg = me shelling out more $$.

My Samsung is just over 2 years old. It is a 3-D plasma screen 50". It started with just one vertical line from top to bottom on the left portion of the screen. This has now grown to 5 lines. It is now very disturbing to have paid a considerable amount of money for this set and experiencing this kind of a problem. In addition the vendor Boutique electronique has gone out of business and I'm not sure at this point what to do. I've spoken to two repair men who indicate anywhere from 200.00 to 500.00 dollars to repair. I find this absurd on Samsung's part in not standing behind their product after such a short period of time.

I bought a 40" Samsung Smart TV on November 23, 2013. On March 14, 2015 the TV screen went black. Had sound and could change channels by listening but nothing else worked. Talked to support and was told warranty was out and was given a service center to contact. That would cost more than a new TV. Right now I am checking on line to see which board or boards to change myself.

We have contacted Samsung 3 times now to get our TV (Samsung 65 inch 3D) fixed (which is still under warranty). They have cancelled tickets and after one week we still do not have the television fixed. Customer service keeps transferring us to other Depts. BAD!

Two years after purchasing our UN55ES7100FXZA, it began powering off and on, as I've found so many do. Very disappointed. This is was a $1,400 purchase which we are still paying on (zero percent financing through Sears). Unacceptable for something that is supposed to be an investment to go bad that quickly. Samsung should be ashamed. I will never buy a Samsung TV again. I recommend everyone to do the same, as from all I've read and seen, this is a known problem and they don't care enough to do anything about it.

I bought a Samsung Smart LED TV, and as soon as it approached finishing of warranty period, the video of the tv went off. The customer support team kept delaying in sending a service person. When finally the tv was checked by the service person, we were told that the LED panel was faulty and needs to be replaced. We're also told to incur the cost of it as the TV was no longer in the warranty period. Looking up on the internet we found many such cases. We regret buying the Samsung TV. There are many better brands out there, some much less expensive. We have now no trust in Samsung's quality or on their service. PLEASE DON'T BELIEVE SAMSUNG. SAMSUNG IS FRAUD. SAMSUNG TV? - A BIG NO TO ALL!!!

We bought this 65" F7100 13 months ago and it has completely stopped working. Won't turn on and red light flashes. Youtube and forums suggest a bad capacitor, for which Samsung has faced a class action in the past for a similar problem! How can you spend this amount of money and the product stops working after 13 months? We use this TV less than 5-6 hours per week, not heavy usage by any standard. I would not recommend Samsung if you don't want to have to buy another TV after a year. SAMSUNG - you really need to respect your customers a little more by using more reliable parts!

After contacting Samsung Customer Service for an issue regarding my TV's apparent inability to update its own software, I spent roughly 30 minutes on hold waiting for the person to "research" my problem. When they returned with nothing, I asked to speak to a higher level individual, who proceeded to ask me the exact same questions as the previous person. Sensing this was going nowhere, I turned to online chat for help. 2 separate times I was transferred to a "supervisor", which in actuality led to me being disconnected.

55" Samsung 6150 series LED TV - I've loved this TV for a little over 3 years and it suddenly quit on me. Star Trek one moment, black screen the next. Standby light blinks a lot. Called 1-800-SAMSUNG and was forwarded to someone in a very loud customer service center where English was not the primary language and was told to make sure the TV was plugged in properly. After placating the guy through various ways to ensure the TV was getting power he then told me to remove the batteries from the remote and then reinsert them, press menu and go down to settings. I had to remind him that I had NO PICTURE AT ALL. He then told me there was nothing he could do and used my zip code to look up a number for a local independent repair shop.

I bought a brand new 60 inch LED TV. We don't use it much, maybe 2-3 hours per day. Suddenly it started acting weird, power off and on by itself, just for few seconds. Called Samsung but they said it was 6 months out of warranty, so they cannot help. I did not expect the $1500 TV has that short life. From now on, I will avoid Samsung at any cost. No more Samsung for me and family!!!

Has anyone had trouble with their screen having a brief flash of light or glitch on the bottom of the picture? Just started. I have had the TV 2 years. Samsung says it's my problem now.