Samsung TV Reviews

On 4/16/12, I was watching TV and did not have it on very long. I could smell wires burning and sure enough, it was the TV. I unplugged it, re-plugged it and it in never worked again. After reading all the complaints on the Consumer Affairs website, I see I'm not the only one with this problem and it has not been resolved. Perhaps if these stories were aired on local TV stations, it would get someone's attention.

I bought a new plasma TV 43-inch just 3 months ago. One week ago, I saw a black vertical line on the TV. I called Samsung service center and told about that line. A service man came to my house and checked the TV, he didn't know what the problem is. He called to the company and said I cannot troubleshoot and said we will refund the money or replace the TV in a week, but there is no response. Two weeks ran, now there are 3 black vertical lines in my TV. Everyday I make a call to Samsung, there is no response. What do I do? Help!

Power supply problem with Samsung LCD HDTV - I bought the set about 4 years ago. About a year ago, my TV started clicking and would not turn on. I promptly called Samsung only to be told that it was not under warranty and it was not a known problem! They referred me to my nearest Samsung dealer who charged me $400.00 to fix it. One year later, I have the same problem again! So disappointed, I could cry!

I bought a Samsung 42-inch and 52-inch TV from Badcock. I live alone, and one night the TV made a loud pop and then a buzzing sound. When I went to look at the TV, the panel on the inside had a little crack and then the TV started to buzz again. I unplugged it. I took it back to the store and they said I had dropped it and that was customer abuse on the TVs. Both of the TVs are messed up. I didn't touch them. Badcock refused to send my TVs off and wouldn't take any money for the TVs. I am only 5 feet tall and I don't walk around the house toting a 42-inch or 52-inch TV. I was very disappointed at that remark. I can't afford to keep buying TVs. I need something done about replacing one TV and fixing the other one that has the red screen problem. I will be satisfied if they'll just do this for me.

I am very upset that I have a TV that is only 4 years old and it is not working. I logged it through the 800 number on Monday and have not heard back. I do not have my 50" TV to watch because it was unsafe, defective and smelled like it was going to burn up. You have not made this a priority to replace or fix this issue. I purchased a 4-year warranty that expired in February and I am highly upset. I purchase multiple products from Samsung because I thought it was quality and that Samsung stood behind their product but thus far, no one seems to care that I do not have a functioning 4-year old 50" plasma TV. If this is the type of service you supply, then I have purchased my last Samsung product and will ensure that everyone I know understands the lack of priority you show your dedicated customers. I want my TV repaired or replaced within the next 24 hours and I would appreciate a telephone call to discuss resolution.

Our Samsung LCD unit has always intermittently powered off and then back on, sometimes after 10 minutes and sometimes after a few hours. It's not a chronic problem but a nuisance nonetheless. I first reported this problem to Samsung in 2009 during the TV's warranty period, but I was told this was "normal" behavior.

I am with Samsung and I wanted to let everyone know that the models that are listed were the ones that were researched to show the capacitors placed within them were of a lower voltage than what is needed. When the capacitors start to go out, it can affect the power supply. This is what causes these symptoms: not turning on, delay in turning on (over 30 seconds), making a clicking sound over and over again, or the unit power cycling on and off. If you have a model that is experiencing similar symptoms and is not covered under the settlement, it means it isn't affected by this particular issue. It could be caused by the main board, which is not covered.

I’m writing again to tell my story. After finding out about the lawsuit regarding the capacitor issues, I filled out the proper paperwork and sent it in to Samsung. I had to have this issue repaired twice. On March 2nd I was contacted by Samsung to hear that the paperwork was not accepted and I had until the end of the business day to rectify the problem. Of course that was an impossible request. I'll try to remember the whole episode as briefly as I can.

We purchased a Samsung 46-inch LCD TV for our new home last year. We have always been pleased with the reputation and quality of Samsung products until last night. While sitting and watching TV, there was a loud electrical pop sound that came from the back of the monitor. Immediately, the screen went black along with the monitor’s power light. The strange thing is the sound of the TV show was still coming from the TV and all other components hooked up were operating. All channels were/are black. I called customer service only to speak with someone in India who was unable to address my problem satisfactorily. When I was checking the model number on the back of the TV, it said: “Made in Tijuana, Mexico.” Another disappointment. There is a class action lawsuit regarding this issue with flaws in the electronic capacitors, but my model is not listed as part of only six LCD models in the particular suit in Ohio. What should I do?

I placed a call to Samsung to ask what could be done with my 52-inch LCD TV that has vertical colored lines. Sometimes, the lines are flickering. Some other times, the lines are solid and cover up the right half of the screen. I told them that I have only had the TV 3 years and 3 months. They apologized for my inconvenience, but they did not offer to assist me with getting my TV serviced and repaired because it was outside of the one-year warranty. How can a unit that costs $1700 only last just over three years? Why hasn't a consumer watchdog forced Samsung to recall or repair these televisions with such an outcry from customers? There are far too many complaints surrounding Samsung televisions and all of us are being simply told sorry.

From date of purchase, Samsung TV (model UN40D5003BF XCA code) had pixel breakup, audio and connection problems. The cable company proved it was a TV problem after 36 complaints. Samsung sent repair men and there’s still the same problem. I spent 2 hours on the phone with Samsung’s customer service and spoke to 3 different reps. They are sending a repairman once more. I requested a credit on my Visa card and to return the TV to Samsung. They declined to resolve with a credit.

I have been trying to get Samsung to fix this problem with my LCD LNT4671FX for three years. First, I had the capacitor issue. I called Samsung and they said they were not aware of an issue with the TV clicking on and off. They refused to fix the issue and said they had not heard of this issue. Then one month later, surprised millions complaining of the same issue and a class action lawsuit filed. They fixed the capacitor issue. Before the capacitor issue, I had vertical lines appear only after 15 months of owning the TV. Again, Samsung says they are not having mass issues with this model or problem. A quick internet search says a different story. Thousands of people complaining of the same issues. I have spoke to Samsung 20 times and they refused to take responsibility for the issues. Am I really going to be forced to hold on to the TV and wait for another class action lawsuit?

Samsung HLT 5687S capacitor problem: I have been waiting on the parts for my Samsung HLT 5687S to come in. When I called today, they told me I needed an exchange. They don't know if they will be getting the parts for my set. My television is four years old, so I have to pay 60% of the price of the exchange. Why should I pay 60% of the price for a new television if it is clearly their fault? If I am going to spend that much money, it definitely will not be on a Samsung. I am extremely upset with Samsung.

After 1 year and 18 days, my Samsung TV screen has developed a black cast on the right side of the screen and picture quality is poor. I have received zero help from Samsung.

I have bought a 40" Samsung LED TV on 20/11/11 and on 11/3/12, found the TV screen has a dark, tinted shadow after on for around 10 minutes. I called customer service on 12/3/12 and direct self-adjustment, but failed. I filed a formal report to customer service on 15/3/12. The technician called me on 16/3/12, requested for precise series number from the TV. It was given on 18/3/12, however, I was told to call customer service to check on parts availability. I called customer service week after week to check on the status of parts, but was told still pending parts. I was told later that the parts shall arrive on 2/4/12 or 3/4/12 latest. However, when I called on 2/4/12, I was told still pending.

Manufacturing defect in our Ultra Slim TV - We have purchased an ultra slim TV Model CS-212575N in 2010. Since it is under the warranty time, it regularly has the same problems. Your engineer repaired the same TV many times but the TV is still not working satisfactorily. Every time same had worked one or two hours after that, it breaks down. Now, I have complained to your service center but we have not gotten any response. I am not satisfied with your product as well as your service. Kindly replace or repair my TV in satisfactory condition. If I will not get a response within a week, I will take the legal action against Samsung India under upbhokta forum.

This is a Samsung TV that has significant problems and various complaints. I have experienced a TV that would take several minutes to turning on to several hours to finally not turning on. I have read numerous comments about the same complaint. They have not offered to fix my TV. Their only solution was to plug the TV directly into an outlet. I did that and it did not work. I would like them to pay for a technician to come to my house and fix the problem. Apparently, it is a known capacitor problem that they are aware of.

I am very disappointed that my Samsung 34'' LCD TV I bought 4 years ago is now giving in on me. It was never touched as it's been mounted for all these years. A few days ago, a line suddenly appeared at the bottom of the screen and there is check lines all over the screen. My warranty with the store I bought it from was only for two years but I never ever thought that this TV I spent so much money on would give in after only four years.

Samsung 46" LCD TV: I bought the TV new in February 2008 for about $1300.00; they cost more then. About 2 years ago, a tree-like shadow appeared on the right lower quarter of the TV. I called Samsung at that time, and I was told the TV was out of warranty. The shadow was not that bad, and I kept watching the TV. About 3-4 weeks ago, the lower left quarter of the TV will go black and the longer the TV is on, the problem gets worse to the point that the entire lower 2/3rds of the TV is not viewable. I called Samsung.

We have had this 52” Samsung plasma TV for only four months. Today, I turned the TV on and it was cracked like spider's webs in the middle and as black ink like liquid on the inside of the screen. Just want to know if it can be fixed, and who’s going to pay to fix it?

My Samsung 2009 40" flat screen TV (model # LN40B500P3FXZA) turned off and won't turn back on. I called 1-800-SAMSUNG and after being transferred to 3 different people and spending 45minutes on the phone, I was told that my TV was not part of the settlements for previous issues up to the 2008 models. The rep said I would have to wait until 4/18/2012 to see if the next case in the courts will include my 2009 model. They didn't even offer any resolution in helping me when the issues were the same but just happened on a different year. The service was very unprofessional and not helpful at all. Please respond. Thank you.

My Samsung 32-inch HD TV bought on 1/29/08 for $1420.88, stopped working totally. I contacted Samsung, and a tech came out and said we needed a whole new PCB board and it is not under warranty. I spoke to 5 different people telling them I did not feel that I should have to pay $300 to have this 4-year-old, $1400 TV fixed, that it should have lasted a heck of a lot longer than 4 years for that kind of money. They kept sending me to another department 5 times and the bottom line was, they would not even pay for the part. This is some company to deal with. Never again will we buy a Samsung and I will be sure to tell anyone on the market not to buy Samsung products. They are junk!

I have a Samsung 50” Plasma that has the symptoms listed in the settlement, but my model number wasn't listed. I hope everyone writes to the court to express their concern and maybe other models will be included. I will be sending in my letter, asking the court to visit this website. Good luck.

I called and reported to Samsung an issue with our DLP TV (model HLT5075SX/XAA). It was behaving just like their description of recalled TVs with defective capacitors. I tried to live chat twice with their representatives and stayed on the computer for over an hour each, only to be left hanging for extended periods of time while they were checking for information. Eventually, I had to disconnect each time because they never did get back with me at all. I then called the number provided and the same thing: no help. They just redirected me to samsung.com/us/capacitors to tell me that my TV did not appear on the list mentioned in the class action suit.

My Samsung Plasma TV model number HPT4254X/XAA is not included with the other model numbers referenced in the capacitor lawsuit. I believe it should, as my TV stopped working and has the same symptoms referenced in the original lawsuit. It started when the TV would click then shuts off on its own. The only way to get it power back on was to unplug it, then plug it back in. It finally stopped working altogether and when you push the power button, it just clicks now and the only way to get it to stop is to unplug the power cord. I'm very dissatisfied with the Samsung customer service dept. My TV was manufactured in June of 2007, which falls between the dates referenced in the lawsuit. I'm basically on my own at this point and instead of paying for costly repairs, I will be replacing it with a different more dependable brand.

I purchased my LN52A850S1FXZA TV on 12/27/2008 and just over 3 years later (3/1/2012), the LCD panel is failing. The right side refresh rate is off, so basically the screen is still showing the frame before for several seconds. There are also two horizontal white lines (about a pixel wide) running across the screen. Samsung refuses to replace my screen stating the TV is out of their one-year warranty. The estimated cost for repair is $700-$1000! This is completely unacceptable. A product should not have a catastrophic failure after 3 years of normal service. Samsung should stand behind their product, which they do not. The service reps all sound like broken records: “I can only offer you out of warranty service. I can only offer you out of warranty service.” I am in the market for another TV (well, now two) and it will not be another Samsung. I'll never buy another one of their products. After doing some quick internet searching, I've found tons of very similar complaints/failures of TVs with no resolution other than to purchase a new TV.

I purchased a Samsung TV model LN-T4071F in November 2007. I started having issues with orange and black screen in 2011. The issue continued to get worse until January 2012; screen is not viewable, severe audio problems also. I could not adjust the volume when I turned it on for 10 to 20 minutes. I wrote a letter to Samsung corporate office. They called back and said they will not pay to fix any issues. Their website states their TV products are supposed to have a life span of 10 to 15 years - what a joke! I will never purchase any Samsung products ever again.

I bought my Samsung LN40A750 in January of 2009. Around 6 months ago and since then, when I turn on the TV, the picture is distorted and doesn't clear up for 15-20 minutes.

Please note that every TV manufacturer including Samsung should recall all their HDTV's that have side connectors for HMDI and USB. The placement of side connectors creates a great safety hazard. To use such connectors with HMDI cables, one has to loop the cable outside the TV unit creating an area where a baby/small child can be caught in the loop causing sever damage or strangulation to the child.

I purchased the TV(Samsung LCD LN52B610A 52" TV) about 2 years ago, now the TV will not turn on. I called Samsung and they said they would send a technician to look at the TV, but they would not give me an approximate price on how much it would cost for the technician to come look at the TV or where they would be coming from. I paid about $1200.00 for the TV and averaged watching it, maybe an hour a week. This is ridiculous, that a TV would just stop working after only 2 years. Anyone else have this TV model and had this happen?

I started seeing black vertical lines on my 47" Samsung HDTV screen 3 years after I purchased it. When I spoke to tech support at Samsung, I explained what the problem was and gave my phone number. A few days later, a TV repairman called me and asked what the problem I was having was. So I explained about the black lines on screen. The repairman told me it is not worth the money to fix it because it’s about the same price for a new TV. When I called back Samsung, they said I did not renew the extended service plan. I understand that, but I shouldn’t have any problems with a 3-year old TV which I paid top dollar for. I feel they should fix it or replace it. After all, I have a 15-year old TV that never had any issues. Why is that? These Samsung LCD HDTVs are defective, as I read all the complaints.

My Samsung flat screen TV was taking a long time to warm up until the picture comes on. Then, it stopped coming on altogether.

3 1/2 years ago, we bought a 46" LED Samsung TV for $2,000. 6 months ago, the screen display began to malfunction when initially turned on. The left side of the screen had a double image super-imposed over itself and there were horizontal lines dividing the screen into thirds. After 15 minutes, the screen would clear up and all would be well.

This is our 3rd Samsung. We have two homes. Our first Samsung started having snow in it after one year. Last year, I replaced it and as of March 16, it has a red line down the center. Last Thanksgiving, we had a Samsung 51" Plasma delivered to our Cucamonga home and it blew up that day so we could not watch the football games. Now, we have to replace another one.

My 42 inch plasma television is experiencing the same issues that other Samsung LCD and plasma televisions are experiencing, but was not included in the class action settlement. It started by cycling on and off with a clicking noise, and now does not turn on at all, but just makes a clicking noise when plugged in. I talked with three different people and spent a total of 1.5 hours on the phone with Samsung, only to be told that I would have to pay for any repairs out of pocket. I was blatantly lied to by uninformed Samsung representatives in an attempt to explain to me why Samsung would not repair my television, stating that the problem was only with LCD TVs, when there are actually 9 plasma TV models included in a settlement over this very same issue. Free repair of the faulty capacitors should be covered by Samsung for my TV, just as it has been for others.

I had purchased a Samsung LCD TV, model LN46A550P3FXZA, at Best Buy on 12-15-2010. The TV would take too long to come on and made a weird clicking sound. I called 1-800-samsung to complain and troubleshoot to get it fixed. Samsung's customer service is terrible. I was on hold several times with no results. After months of wasted effort, I finally gave up and purchased another TV with a more reliable manufacturer. I called Samsung for a copy of my complaint and they conveniently no longer have a copy of the information. I will never do business with Samsung. I'm very angry even after two years.

My new Samsung D7000 LED TV crashed after 8 days from buying it. They fixed it by changing the board; then when they delivered it I discovered they used a different board which disabled some options. So they took it again and did a batched up job by upgrading the firmware of the new board and allegedly installed a built in Wi-Fi adaptor, etc. They refuse to change the TV.

We had not had our Samsung 42” Plasma TV very long when the main board assembly had to be replaced. Parts and labor cost were $275.00.

I bought this TV today at Sam's club (I exchanged a Vizio I bought from them a month ago because the TV didn't want to turn on anymore) and figured Samsung would be a superior product. Guess what? It did the same thing! The Samsung logo is on the screen, then it turns itself off. What is the deal with these capacitors? Doesn't anyone believe in marketing quality products anymore? Please contact me on my email about joining in any kind of lawsuit that would teach these companies that they can't do this to the consumer. We can and will fight back.

Samsung TV makes clicking noise when powered on. It takes a long time to discontinue the clicking and come on. The problem has gotten much worse.

Just found out there was a recall on my TV, never knew it. I called to have it looked at and was informed by the repairman that there was a recall about what was going on with my TV. I called Samsung and the women informed me I would have had to call by March 2. I said sorry, my TV did not break sooner. She said they would have fixed it for me if I would have called sooner, if you sell a product that has a defect you should pay for it no matter when it breaks. I paid $3,000.00 for the TV. The least that Samsung could do is give me the money that I paid to have it fixed. If you sell a lemon, you need to take the responsibility and re-pay me.

I bought the TV (32", Model # LNS3241DX/XAA) in 2006 for $1,499.00. The TV lasted until November 2011. I was watching the TV and the picture went to a single line on the screen. I have sound, but no picture. I am not happy with the life of the TV. I had a TV in my bedroom that we have had since 2003. This TV is a Sylvania Brand and was much cheaper than the Samsung, and is still working fine. I don't feel that I would buy another Samsung product. I was very disappointed with my experience with this TV since it was highly recommended at the time.

My girlfriend's mother, her sister and I all bought Samsung 40 inch TVs, LN-T4061F and cost around $1,200.00. All three have had the capacitors on the power board replaced within the first 3 years. Now, all three have green and white dots on the screen when it gets hot. We called the repairman who replaced the capacitors before and he said, they need a new screen and is almost as much as a new TV today and from what I have been reading on the internet, a lot of people who bought them. It's almost like this is planned obsolescence.

We purchased this 55" Samsung LCD TV about 18 months ago and paid around $1400 for it. The picture started to flutter on all channels making it "unwatchable". We had a repairman out and he tried changing out the capacitors and it did not repair the problem. He said it is likely the voltage system and if he replaced the power supply, it may not last long. It looks like we bought a lemon.

I am so frustrated, I have a Samsung LCD TV (Model No. LN32A450C1DC) where the screen "whitewashed" after only 18 months, and it wasn't even the main television in the house (light use). I called customer service immediately, tried a few things with the rep, but nothing fixed the problem. She said there was nothing they would do except send out a repair person for a fee. I didn't want to pay, so the TV has just been sitting in a corner, looking all pretty and new.

The 55" TV (model # UN 55 B 8500 XFX 2A) keeps going black even though I can hear the sound and change channels, but then I need to wait until the picture comes back. Sometimes I turn off the TV and it stays on even though the sound is off, and then the TV will re-boot in a few hours. The repair man said the replacement part is $1,400.00. The TV is three years old and I paid $5,000.00 at Best Buy and they said they only sell Samsung and have nothing to do with how they work. I think there must be some kind of rebate on such failures. Please contact me for some kind of settlement.

I bought the LCD TV Model LN T4071F8 in December of 2007 as a Christmas gift for my husband. About eight months ago, we noticed that when we turned the TV on, the picture would flicker for a few minutes and then return to normal. The problem quickly got worse. The flickering got worse and the TV had a very dark color to it. If we turned off our TV, it would take a while to come on and then we would have to leave it on for a few days for the flickering and darkness of the screen to go away.

Samsung has a class action lawsuit for faulty products and they agreed on March 4th to send a technician for an in home repair of said faulty product. Samsung took all our information and said the repair technician would contact us within 48 hours. They have an online tracking form that said we would be repaired by March 11th. Today is March 12th and after speaking with two customer service representatives and holding now for 39 minutes to speak to a supervisor, we have not received any contact or anyone that is able to follow up to make this repair happen.

I have never posted before to complain about a company or business. I do read the reviews when buying, so I guess the accuracy of information is as good as the input. Samsung has messed up! Here is my input for my 2.5 year old Samsung LNT4661F. Lines across the screen, blurring and color blotching. The repairman said it was the LCD panel and around $800.00 to fix it. Samsung stood strong in saying there was nothing they would do. I asked them if Samsung was satisfied with their product lasting two years. Giant pause. I was told that normal wear was expected. We are not big TV watchers and have Friday family movie night. We stretched our budget to get the Samsung experience. Beautiful picture when it worked. I even had my father-in-law buy one.

The TV takes several minutes to come on. When it does finally come on, little green and purple dots show up all over the screen.

I purchased a Samsung TV in 2008 and now the picture went bad; its color is neon splash.

I bought this TV, 55-inch smart TV, only five weeks ago and there is a blue line going through it. I called Best Buy. They said the return policy is only 30 days. I told them my son was in the hospital for five weeks and the TV wasn't even used that much. They said, "You have to make appointment to repair it." I don't want to repair it. I should be able get a whole new TV. They said, "No, call Samsung. Maybe they could help call them." Same thing. They said we can't give you a new TV. I think it's ridiculous. It's only a five-week old TV so I didn't get anywhere. I told them I'm not buying from Best Buy and Samsung products again and I even told Best Buy I spend over $3000 in a two-week span but that didn't matter. I guess consumers doesn't come first anymore. They rather lose a customer than try to help you.

I bought a smart LED TV from Eros - Mushreef Mall on Feb. 29. For installation at the same time, this tech told me this is a faulty TV. At the same time, he called one guy and did something, the TV worked. After a few days, the TV's picture is coming negative. We called the agent and they said it is the TV's problem and they will change the parts. But as of today's date, they said the parts are not available. I'm waiting for the shipment. How many years do I have to wait? This is a horrible deal with Samsung.

Samsung LCD TV: I purchased our TV 18 months ago. About a month ago, it stared flickering which may last 3 to 10 minutes. We called Samsung, and they told us it would be very costly to repair. We will never buy Samsung TV again.

The Samsung LN52A850 TV we bought started to have image problems shortly after the warranty expired—problems, such as, right half of the screen having four horizontal segments repeating the whole screen image. After contacting Samsung initially, I was asked to replace the screen, costing me over $800. The problem used to go away after beating the television a few times. The problem has become worse over the last year. Now, even hitting the edges of the screen does nothing. I just have to wait an hour or so before the image is watchable with every possible visual artifacts showing—jitter, judder, varying intensity, brightness, streaking, etc.—you name it, it shows it. I called Samsung again on Thursday in response to an email regarding a capacitor problem, and to their credit they did send a repair technician to replace the capacitor. But the main problem remains—video has become worse and it’s not clearing up even after an hour.

My Samsung LCD Eis, which is 3 years old, has all the classic symptoms of compositor problem. Lo and behold, it is the mainboard. Samsung's response: “too bad, so sad.” While they acknowledge that they are "tracking" the number of mainboard issues being reported, that is no consolation for those of us who paid hundreds of dollars for what has turned out to be a “disposable” TV. Samsung is not delivering and has lost integrity. Where is the justice! May 18th, there is a hearing in the compositor lawsuit. We need to be heard as well.

My 3 1/2 year old Samsung HPT4254X/XAC plasma is dying fast. I called the support line and got someone out of the Bahamas who knew everything about Calgary and said anyone could fix my TV! I called around and no one would fix it based on the problems as it would cost more to fix than to buy a new one. Anyway, I purchased the HPT4254X/XAC 3 1/2 years ago. After 2 years, I started to get black horizontal lines going across the screen. Now, the TV shuts off and takes forever to turn on after clicking for an hour.

My Samsung T240 HD TV, which is a little over three months out of warranty blanked out a couple of mornings ago. I am an electrician by trade and recognized the burning smell and isolated it to my TV, which resulted in no picture but still has sound. After reading numerous posts that have the same issue with Samsung, I plan to launch a request for a recall because the issue could possibly result in a fire in one's residence or business.

My TV turns on and off spontaneously. The unit is only 19 months old. It seems others have experienced the same problem.

I purchased a 60" Samsung TV from Best Buy approximately 2 years plus ago. Just within the past three months, white spots/dots started to appear on my screen, starting with a few and now these spots/dots have taken over the entire screen. My warranty has expired. I am extremely upset and I am not sure regarding next steps.

46" flat screen Samsung - When you try to turn on the TV, it doesn't turn on for several attempts.

I was contacted by Samsung on March 2nd at 2 pm. I was informed that both of my repairs didn't fit the parameters of the suit. I was told since that was the last day to file, I had until the end of that business day to remedy the situation. After several calls to the repair businesses, I was told that Samsung had canceled the orders and they could not help me. I noticed at least one other person on this site had the same issues and was wondering how many others have also. I will never purchase another Samsuck product again and will tell my story to all my friends and family not to do so.

Two months after the one year warranty expired, we had an 11-inch vertical dark band on the right hand side of the screen. We called an authorized Samsung TV repairman and he said that the LCD panel has to be replaced for $800.00. What is going on with Samsung? I have never been so disappointed with a product. I will go to the AG in MA and BBB about this.

We have had our 50-inch TV for 4 years. It now shuts itself off and comes back on for a minute at a time. We went to Best Buy to see what is going on. They told us they just found out Samsung was having trouble with certain TVs and would help us out. We needed to contact them. They told us the model# and serial # match. We have other Samsung appliances we are happy with, not happy about the TV, we really like our TV, but we had to buy another brand to replace it.

27" Samsung LCD TV: I bought 2 of these TVs, one for the bedroom and one for a finished basement. The one in the bedroom will not turn on immediately by the remote or by depressing the manual on button. We need to stand by the TV and depress the on button over and over again until it finally connects. These sets are not very old and the problem should not be our responsibility to fix. I understand we are not the only household with this exact problem. We also understand that Samsung has known about the problem and is not addressing it in any kind of acceptable manner.

Samsung LN55C610: Same problem as everyone is discussing, the "Phantom" TV turned on and off on its own. I called Samsung and got the same response as everyone is complaining about. As long as I shall live, I will never ever purchase another Samsung product for the rest of my life. I hope Samsung will meet their peril.

White dots started to appear on my 62" DLP about a year after we bought it. We called Samsung and got a runaround like everybody else. I have contacted a lawyer and am waiting to hear back. Needless to say, Samsung is a terrible company to work with! Just google (white dots on Samsung), there is about 100,000 complaints anyone can see for themselves. Needless to say, Samsung sucks!

I have a Samsung LCD TV (Model# LN32B530P7FXZA Serial# AUBX3CSS303792Z) with bad capacitors as per the class action suit that was won against Samsung. Samsung told me because my TV is newer than the older TVs listed in the class action suit, they will not cover the capacitor repair. It seems to me all models with capacitor problems were not listed in the class action lawsuit.

I just bought a 32 inch LED TV from Malaysia TESCO shopping mall. The TV was giving very good service but after seven days, it started showing a white vertical patch on the screen and it kept increasing gradually. Now, it's covering almost 80% of the screen. Can anyone help me to remove this problem?

I bought a 37-inch flat screen TV. It didn't last a year. I called it in and I shipped it back to get it fixed. I get an email stating that it was a physical damage so it can't be fixed. We only watch movies and play video games. The night before it was working fine, then the next day it had lines. I am mostly at work and the kids are at school. We are rarely home because the kids have some function they have to attend. We didn't do anything to the TV. I think it is sad that the TV didn't last a year and we are getting blamed for something that we didn't do to the TV. And they are using an excuse for it not to get fixed. Never will I buy another product from Samsung.

Samsung has gone against the settlement agreement and has canceled every ticket I have made about this repair. They have given me the runaround for one week now. I filed a warranty claim when the TV was still under warranty and they said they would ship me a box to return the TV for service. Then they canceled this claim with no notice. This was October 2009. Now, they have a class action suit and the agreement is they will repair them for free . I live on the island of Maui so they have canceled every trouble ticket I have submitted. The don't have a tech here in Hawaii and refused to pay the shipping cost from Hawaii even though that is in the agreement.

Picture failing, unit less than 5 years old: I have had service tech from Sears, where I bought the TV. They say the 1080i unit will need replacing. Samsung has lost my business.

I was out to purchase a 57-inch TV from Fry's a little over a year ago. After reviewing all the many choices to choose from, I was impressed with the many capabilities that Samsung had on this particular TV, so I punched it. Throughout that year, I spent more time out of state than at home. As of 2012, we are back, and I decided to enjoy my TV. As I browsed the menu to set up everything that this TV has to offer, I ran into a snag. So I called the Samsung number for assistance. I was trying to access Smart Hub but was told that I need to purchase a Samsung wireless LAN Adapter; so we did.

I purchased a television for my family for Christmas and it stopped working. So I took it to a repair shop (Topps) and paid for them to look at it and give me an estimate to fix it. The computer panel is out and the cost to fix the television would be over $900, so I disposed of the television but am very upset.

I purchased a $1500.00 50" plasma TV. After 23 months, the picture went out. It was out of warranty. Never moved, just went out. Samsung was notified on Sunday, Feb. 26 and I was told that Samsung would repair it. Next day, they stated no. After 8 hours of calling, getting disconnected and waiting, they agreed to check everything. If the main panel goes out, I'll agree to pay for the parts about $125.00. If the picture panel goes out, it will cost $800.00. This model should have lasted between 4-5 years. Samsung will not help this retired senior. Samsung should replace the panel.

White Dot Issue: My TV started getting these white dots. I researched it and found out it was something with Samsung and that it should be covered by Samsung. When I called, I found out they would provide the part, but not labor and service call. This is a defect caused by Samsung, not by me. Therefore, I feel that I shouldn't have to pay a dime. I also found out that had this happened to me 2 months ago, Samsung would have covered the entire price. How is that fair? So those of us who are just now getting the dots get screwed. So unfair! I will never purchase another product from Samsung again. I hope this information helps someone else (Don't buy Samsung)!

I purchased a Samsung TV for Christmas 2007. For the past, while it has been having trouble turning on, I would have to press the button multiple times before it would finally go on. Recently, it simply stopped and would click over and over but would never actually come on. I started researching and found that there was a known problem with a capacitor on Samsung TVs made around that time. I called Samsung customer service and they promptly told me that my model was not on the list of affected models. I explained to them that I was having the same symptom and believed it was the same problem. However, that still didn't phase them. They said that my one year warranty had ran out (tell me something I didn't know, this is 2012 and the TV was purchased in 2007), but that they were willing to give me the names of some shops in my area that would graciously repair my set for a price. I tried to tell them that it was unacceptable, but they stood firm.

Once again Samsung is trying to get out of helping their customers. I sent a complaint into Consumer Affairs on September 27, 2011, telling about my experience with my faulty "clicking" TV and the inaction by Samsung Customer Service. My brother had checked the TV and stated it would be a costly fix. So it was disposed of at the local landfill and I bought a new one.

My TV has been having some issues. It appears that many people are having the same issues with their TVs clicking repeatedly before turning on (if they ever do turn on). Well, a rep technician at Samsung told me that my TV qualified for free repair and then another rep told me that was incorrect. So I told the second guy to shove it and emailed Samsung.

I bought (2) two Samsung 52 LCD TVs from Best Buy in May 2009 (they were manufactured in March 2009) for my second home, so I rarely used one and never used the other until recently. Samsung did cover repairs on my first unit in 2011 but I had to haul the unit 1411 miles from Phoenix to Seattle my self to get to the authorized repair center (I was making the trip anyway so I agreed to it). Today, I tried to get the second unit repaired and Samsung says the class action lawsuit only covers pre December 2008 Samsung LCD TVs. There is obviously a huge opportunity here for an additional class action against Samsung Electronics America, Inc. for the millions of consumers who purchased defective Samsung products after December 1, 2008. Up until today I was a huge Samsung fan having personally bought two 52" LCDs, three 55" LCDs and two 46" Samsung LED TVs since 2009. Samsung could really have made a positive statement that would have given them a great name had they simply repaired the TVs for all the people they have knowingly defrauded.

I bought a Samsung 50 inch TV in January 2011. By June 2011, the TV screen was showing white guitar-like lines up and down my screen. The TV was fixed under warranty. Six months later in December, the screen was freezing continuously and I could not watch TV. I called for several weeks, finally someone came out the day before the warranty expired.

I have a Samsung TV (UN55B8500) and it is exhibiting the clicking, not powering on, and automatically switching input issues. Samsung is absolutely not helpful at all, and have no other options, but to cover their shoddy product with asinine customer service!

I purchased 3 flat panel plasma TVs on Sept. 24th for over $1500. One being this Samsung 51" flat panel TV. On Sept 24, 2011 (not even 5 months old to the date of TV going out), we also paid an additional $179.00 for an extended 3-year warranty that turned out to be useless in this matter. The Samsung was fine the night of Thursday, Feb. 16th, 2012. We left the house at 6:50AM Friday morning for work. We returned Friday evening the 17th, late around 9:30PM, turned the TV on to nothing but sound. The screen was totally black. My husband and I pushed buttons on the remote, thinking it was just an issue with the brightness or something simple. Looking further, moments later we discovered approximately a 2" cross shape inner screen crack on the bottom left corner of the TV. I immediately called the warranty center twice that night, whose systems were down. I called a third time the following morning (Saturday, 18th), explaining the discovery of the inner screen scratch. Also explaining that no one was home all day to damage a TV that played just fine the evening before. I also explained that compared to our other flat panels, this particular Samsung gets extremely hot when in use.

I bought a 46-inch Samsung TV and a 40-inch about 3 years ago. The 40-inch went black had sound. Could Samsung--they said it was out of warranty. A month later the 46-inch TV started to have lines in the picture and now the image shakes and has shadows at start up. This last anywhere from 5 minutes to 15 minutes. I called Samsung and complained. One TV I could understand; 2 TVs, there has to be a problem. Samsung gave me a lot of grief on the phone. They told me it would be cheaper to replace than to fix. They were not very friendly or helpful. I will never purchase another Samsung.

After living with the problem for two months, last Friday, I received an email from Samsung telling me of the class action suit and providing a toll free number to contact them, which I did immediately. This is now early Monday evening, the technician left after only 25 minutes repair time, having replaced all four defective capacitors (made in China) and the television works fine. All at absolutely no cost. I can only stress how important it is to register your product when you first purchase. I am a firm believer in Samsung!

My husband and I purchased a Samsung Projection Television at Best Buy Home Entertainment Center, in Pearland, Texas, 10 miles outside of Houston. For the last 4 to 5 months, we've come to noticed white glowing spots appearing in the picture or screen of the television. After a few days passed, the white glowing spots turned black pixies. I called Samsung Electronics customer service number is 1800-726-7864, and I spoke to a customer service representative. The representative came back to tell me the problem, that was occurring with my (which seemed to have been an ongoing problem with customers product) television, and that Samsung will send a company out to repair the problem (only as a one time courtesy).

I purchased a Samsung LCD TV LN-T4061F in August 2007. There had been problems with the TV turning on about 2 months ago (December 2011). The TV had random dot lines at pink and white colors when it turned on. At first of the problem started, it would take a minute or two to turn it off and turn it on to get back the normal picture, but it progressively got worse and worse each day.

We bought PDP 42" plasma from abroad. We bought in May 2010. We brought it at home and we didn't used as renovation of the house was going on. So we decided to keep it safely and after renovation we are gone. But unfortunately during the renovation by the worker, he threw it down. It was still in its box and we didn’t know that it all happened after renovation when we took it out. So there were cracks on the screen. We asked Samsung showroom if they could repair it. They said they can't do it. They say that they can't repair it but my cousin also has the same plasma bought from here for one and half year. I am trying to get it repair but I could not. I asked in Delhi but they also can't help us. I have a request to you, please repair it. We are going to pay whatever cost it makes but please repair it.

I bought a Samsung package in Jan. 2009, 46 in. LCD and home stereo system. The home stereo system lasted until April 2009 and then kept shutting down. The staff at Circuit City (where I bought it) said it was a problem with the fan. Around 6 months later when I would turn on my TV, it would shut off and on approx. 5 times before it stayed on and then once on, the picture would turn to little blocks or I'd get a pink screen. I finally had to have a repairman come out to fix the piece of junk. Never again. I'll stick with Sony.

Had television for ten months when all my problems started. Powering up the screen began having delays that progressively worsened. Then, the white blotches started showing on the screen. After requesting service and being lied to on several attempts to resolve these issues, the multi color vertical lines started appearing, then soon after that came the wavy horizontal lines began in separate quadrants on the screen.

After 2.5 years, my Samsung 40" TV went black and the warranty is up. It will cost me $500.00 plus labor to fix it. I have already paid 64.20 for them to come and look at it. I am an old lady on SS and I cannot afford to fix it. So here I sit with no TV, my only pleasure. Samsung was very nasty and said that's it, if you don't. Like it too bad. What do I do now, throw it out? I am very hurt and angry. I have been crying for days.

My warranty passed by 6-months, as Samsung will not assist me in any way with the $369 monitor purchased in the late 2008, purchased at Costco (model - LS22TDNSUV/ZA), and outside service centers, will not even look at this locally. I was told by Samsung this is not the case, with these monitors of being blown capacitors? The unit is garbage, as I will not spend any money on this unit. I learned my lesson never to buy Samsung again. Their customer service is rude as well!

Well, it looks as if I'll not be buying any more Samsung products. My three-year-old 52" flat-screen TV died and will not power up. It turns out there is a known defective capacitor issue with this model number. There was a class action settlement in which Samsung agreed to make a repair free of charge, which they initially offered me.

I was at home for lunch late November of last year. I had owned my TV for roughly 8 months at this time. When turning my TV on, the screen flickered and then turned back off. I tried turning the TV back on and it made a crackling noise and then shut off again. I didn't know what was happening but I called the 1800 Samsung phone number to get some advice.

My brand new 46" LED TV was missing the mounting screws for the stand when I purchased it. I called 1-800-SAMSUNG and received a ticket number. I was told to expect them within 5-14 days. Eight days later, I received a request for my receipt. This was emailed to Samsung. There was no word for 10 days, so I called to find out when my screws would arrive. It's now been 24 days, 7 phone calls, spoken with 12 people, probably 20 emails, an hour-long online IM exchange, and I still don't have the screws and will not be getting them. Samsung is without a doubt the worst company I have ever dealt with in my entire 43 years.

I bought my TV in 7/2007 by 11/2007, the TV had black spots all over the screen. I called Best Buy, they came out looked at the TV and immediately replaced it, this was good, however, the replacement TV has been a nightmare. Best Buy had to come out 6 times to fix various problems according to the warranty 3-4 home repairs required a replacement TV, they did not honor this, eventually my warranty ran out on 7/2011. I requested to renew the warranty 2 weeks before it expired, they denied me said it was not offered for projected TVs. Neither Best Buy or Samsung will takes responsibility for the TV now that the warranty is up each blames the other now I am stuck with a bad TV that I paid $3000.00 for. Below I will list everything that went wrong with this TV. No HD quality ever!

I bought the top of the line on this TV in 2009 and paid well over $800 for it. It had a wonderful picture at first and I was very satisfied with it. It now will not turn on. I get a sound and sometimes can get a picture which will blink and sometimes be steady. It seems to be in the switch. I took it to Best Buy in Beaumont, TX where it was purchased and they would not even look at it! I did not have my receipt so I could not argue with them. This TV is an expensive mistake and I will cross Samsung off my list when I purchase my next TV, as well as Best Buy.

White dots have began to appear on my TV screen. Samsung knows about the problem. They will only pay for the replacement part and not the service to replace it. The service call is going to cost $165. I was told that this service call cost was covered up until 1-1-12. My TV just started with this issue and now I will be stuck with a service bill to fix a recall/known problem.

It started a month ago with just one white dot, then I thought it was only a dirt from inside the TV. Then I noticed the white dots are increasing in numbers, now I think my TV has more than 40 to 50 white dots on the screen. It's like watching the sky at night with stars twinkling bright.

I bought a Samsung TV 32" (LN32D403E4DXZA) from Best Buy on black Friday 2011. When I first switched on the TV, it didn't work because there was something looked like crack on screen. I brought to Best Buy to ask for an exchange but they refused. I asked Samsung and they told me to bring the TV to Unique Repair. Samsung told me that they will cover some expenses for repair but I have to pay for labor cost. I had to pay $304 to buy the TV. It never works and it is absolutely not my fault, but I will have to pay $189 for the repair. I am so angry. Samsung must change the TV for me, or should I bring this matter to the court?

This TV has been a piece of junk since the day we bought it. Our first complaint resulted in a USB stick software upgrade, which was only slightly helpful. The next complaint resulted in "too late - out of warranty". Our problems with this dud are cascading discolorations in the top center of the screen, loud popping sounds at odd intervals, and wide performance results from the 3 HDMI ports. One port gives a badly washed out picture, one port gives a picture similar to the old standard definition sets and the third port (which we did not bother to try until recently) provides better HD results.

I purchased a Samsung 40" LCD (model ln40a750) in November of 2008. 2 yrs later, I’m experiencing the same issues with the picture as so many others have written about; blurry picture with the left side of the screen going dark. I’ve been dealing with this for over a year as I knew it was out of warranty and that nothing would be done by this shoddy corporation. I’ve spent very good money on this TV only to be told by a local repair shop that it would cost 700.00 dollars to repair. I’ll buy a new one for that money and you can bet it won’t be a Samsung. I’ll also tell anybody who will listen not to buy this brand.

I have a Samsung 46-inch LCD TV. I found out the problem with my TV is widespread. This should have been recalled. I found online that the problem goes back to 2008. I bought my television in 2009 at Best Buy.

I bought a Samsung TV. It did not work. It was replaced. I called about a LAN adapter.I was told that I would be receiving one. I waited for a month, no phone call back, no letter, nothing. I called today, I was given a run around. Request to speak to a supervisor, No! Told my order was canceled. If I had not called I would never know.I will never buy anything From Samsung.I just canceled my order for my air conditioner. See 400 people a month with my own company. I will tell everyone about this.

Samsung flat screen TVs, two of them are junk. Three years ago, I bought 2 Samsung TV. They both don't work now. The one had lines running across and you had to bang it to work. I fixed it with some help from the internet. After 4 months, it's now worse and it tries to turn on about 5 times before working. It's now unwatchable. The other tries to turn on about 25 times and never does. Never will I buy a TV from Samsung. Models: LNT4089, $1,200 new and LNS4041 another $1,000 new.

This is the second time I will have to replace the Main Power Control Board in my 2009 Plasma PN58A650T1F/PN58A650T1FXZA. Both times, several HDMI connections failed. I do have a surge protector which everything is plugged into so the components are protected. Also, of course, it is "Out of warranty". Samsung should fix their weak products and make them more robust and quit this "Planned Obsolescence and Timed Failure" attitude. Now I may not buy another Samsung again. Too bad for them.

They won't honor warranty. I ordered a TV and called Samsung a week after I received it. They said the responsibility to fix the TV is on the shipper. I have been going back and forth with them for two months over a $2500 TV. I don't have children. I live alone. I have no reason to throw something at my brand new TV. They won't even give me a copy of the report furnished to them by the team they sent out to look at the TV. The first guy said it was broken during shipping. Samsung said they don't cover damages during shipping.

I have read on the internet that other owners have the same issues with their Samsung LCD TV and Samsung is aware of this issue with the capacitors being the too small for the 40 plus inch TV's. I will never purchase another Samsung TV! I would like to have this fixed free! The warranty has expired. Several Clicking Sound on power up. Delay power up, from 1 min to 10 minutes+. After power up vertical lines appears. Blurry images after power up.

I certainly wish that I had reviewed all the other unsatisfied customers' comments, before purchasing my Samsung TV. My TV is just over 3 years old. It's a Samsung 58" Plasma TV (model #PN58A550). I would not purchase another Samsung product again, and looking at all the other consumer complaints, I wouldn't recommend anyone else do either, until they address the concerns of their consumers. As with all the other issues I've now seen, mine went black this morning during a program. The sound is still there, but no picture. After much research, it looks like this is a common problem with Samsung. I've seen many comments, where repairmen have said how common this is for the capacitors to go out. As I expected, I contacted Samsung just to report the problem, and see if they will yet acknowledge the problem. I was told (and I quote) "there are no reported problems with that model". I told her I begged to differ, and I have found a ton of reported issues. So I forwarded the rep a link to a whole list of complaints off of this website. I was just told that she understands my concern, but there are no reported issues with my model.

I am totally shocked to find so many with the same problem I'm having with my Samsung TV sound but no picture. Until last night, it was working, not working, working not working. But last night, it went out and I haven't been able to get the picture to come on all day. I feel lucky that I didn't pay for this, it was my sister's and she left it to me when she passed away two years ago. She bought it the year before she died so it is three years old. I thought moving it from San Diego to Salt Lake City, something may have gone wrong. But now I know it is Samsung. I'm going to purchase a new TV, but you'd better believe it will not be a Samsung!

We have had our Samsung TV for almost three years and it started with white dots all over the screen and then a few days ago, it would turn on and off by itself. Each day, it got worse until about three days later, it would not turn on at all. We spent almost $2000.00 on a TV that does not work three years later.

I purchased a Samsung UN60D7000 TV and it was fantastic until it stopped working 6 months later. Now, the process to have it repaired has turned into a never ending exchange process, which is horrible. Their customer service center's people are professional, but their hands are tied and no escalations can be made. I seem to be in this continual cycle of "the next step in the process will take 7-10 business days," which could drag on endlessly. I'm very, very disappointed, especially considering the amount of money I've spent and the amount of time I've had to take off of work to accommodate this ridiculous process. I'm considering the following:

We purchased a 46-inch Sam "suck" TV model # 630 a couple of years ago. It sat in the box unopened for one year before my husband put it on the stand. Within a matter of months (less than a year and not even 50 hours of viewing) the television had different color vertical lines running through the screen. I called Samsung customer service who said the TV was "out of warranty" after the first year and that I should contact Samsung, which I did through e-mail. I received no response. I also called my cable server and had them send me out a new cable box thinking that might be the problem, but it was not. My son took the TV to a highly reputable repair shop, who said I could buy another TV for what it would cost to repair this one. He also said that I got a "lemon" because if this happens, it usually happens within the first year, while still under warranty. Again I contacted Samsung by phone after finding out that it was the "panel" that was burnt out. The gentlemen I spoke with apologized, but said there wasn't anything that could be done. I think it's a shame that after reading so many complaints, Samsung hasn't done anything to rectify this problem. Samsung? No! Samsuck!

I bought two 50 inch Samsung TVs in June of 2010. I have had nothing but problems with both. I have had service out here, five on one, and six times on the other. Now they are replacing both TVs under my warranty. I just think that having the service out to my home 11 times in all, is just not right. I would like to know why these TVs have had this many problems.

My Samsung model number LN52A850S1FXZA flat screen LCD TV purchased in May of 2009 continues to have the horizontal lines I described in my earlier post. Last week, I spoke with Samsung and they "assured" me that they had no similar complaints. This is a lie as I was able to finally submit a repair request on their website and discovered a drop down menu that listed a number of problems with their TVs and asking me to categorize which problem I had. Right there in the list of problems was horizontal lines. I was referred to a local repair service. I called them and they said the TV screen is defective and that they recommend that I purchase a new TV. To repair the TV would cost $400 in parts and $200 in labor and, of course, a very limited warranty on the repair (if memory serves me right - 90 days). I will of course never buy a Samsung TV again.

The TV was giving good service since last eight years. Now since few times power supply cut off automatically from the TV. Still it was working but now it has become completely unserviceable and need servicing. Please send your representative to above address to service unserviceable TV.

Hi guys. To cut a long story short, I bought a Samsung TV with a $200 cash back offer on it and sent all necessary emails and faxes within the 14 days specified. I received an email back saying they didn’t receive my fax details.

Twelve months after purchasing a Samsung LCD (56") it started flickering. Samsung telephone support blamed it on Direct TV signal. Today, a technician recommended by Samsung support confirmed that this is a known problem with Samsung TVs and they rectified the problem in the 2011 model. In the meantime, I had to pay $300 for this mistake by Samsung engineers. This is the second Samsung TV I purchased in the past five years and both failed just at the end of their warranty period. This is simply unacceptable and Samsung should be banned from selling their inferior products to consumers!

I have purchased one Samsung TV (model: HITRON) from M/S Das Electronics, Midnapore, ten years back. Now, it has got some problem. Picture is not clear and picture is coming 10 to 15 minutes of switch on. I have informed M/S Das Electronics, but it has fallen into deaf years. As such, I am requesting you to send your company mechanics at my address:**. Awaiting for your early reply.

We have owned the Samsung LED for 2 years and suddenly the set will not turn on. I first looked on the internet and found a plethora of complaints about the same issue and called the 1-800-Samsung help line. I was told there were no complaints regarding my serial and model number and they would not stand by their product. I asked for a supervisor and was told they did not have a sufficient number of complaints to believe they had a problem with the LED model. They readily admit to the issue with the LCD model. I can only assume by what I have read that Samsung has no desire to continue in business. I certainly will never buy another Samsung product.

Television would keep recycling but never turn on or off either manually or with remote control until unplugged from wall. First call to Samsung was on Feb. 2 with a promise to call me back within 48 hours to schedule a service appointment. They never made any mention of a known defect with my set. No call ever came. I called back on Mon. Feb 1 and was given an apology and a promise they'd call me within 24 hours to schedule a service appointment. Again no mention of known defect. Again no call ever came.

Our Samsung television is 5 years old. It was purchased at a price over $2,000. Now, it is covered in white dots. A simple "google" search will show you that this is a widespread issue that seems to be caused from a defective part. I have called Samsung customer service twice, and they will not fix it. The cost for repair is $500. This is not acceptable. I expect Samsung to admit there is an issue with their product and assist their customers in fixing the part.

First, the problem with the clicking and it not turning on after owning the TV for only three years, I believe. Warranty had expired. I called the company and with some phone calls and lots of frustration, they send someone out to replace some capacitors. I was satisfied with the response and my TV was fixed. Then within six months or less, I have vertical lines on the screen. I called the company and they said, "Sorry. That problem is not covered." The TV is only a few years old. What do you mean it's not covered? I spent $2000 for a TV that should last for a long time. I researched the problem and it turns out the problem is widespread. Samsung only cares about making money which I don't blame them for but at the expense of their customers. Even the repair company that came out to the house to fix the first problem said they use cheap parts to build the product. So at this point, I will discourage anyone from buying this product only because they don't care about their product and the public that were lied into believing their product is a quality product. It's not!

We purchased our TV at Best Buy two years ago and about a year ago it started turning off by itself. What can we do to get this problem resolved?

I'm complaining about 2 Samsung plasma TVs I bought. One, I already paid $190 to get fixed, and the other one is not fixed. I don't want to pay more money. I called Samsung and they said there is nothing they can do about it because the warranty has expired. I bought the TVs like 3 or 4 years ago, and it should last more than 3 or 4 years. It is not fair to anybody to pay more money for TVs that don't work properly. I also saw at channel 4 news a clip of people complaining about those TVs, but nothing is being done. Thanks for your help.

I have a two year old plasma TV with 2 black lines horizontally across the screen. I was told by one repair service it was $600 to fix and by a second repair service that it would be cheaper to buy a new TV. I am very disappointed in your product and all these 24 hour help lines are bogus. I will replace my TV but it won't be with a Samsung. And anyone asking me about your product will be told not to buy Samsung.

I bought a 42" Samsung TV. Owned it 2 years and it started shutting off by itself. Within 2 days it completely shut off and wouldn't turn back on. Samsung of course will do nothing for me. Obviously, from the amount of complaints listed in this website, Samsung should make a recall and repair the TVs at their cost.

My TV was a little over 2 years old and would not turn on. I took to repair shop and it cost me $135.99 to replace capacitors.

I contacted the company about the white dots that have been multiplying on my TV screen. This is a major and wide-spread defect. They claim my TV is on the list of affected TVs. They offered me a one time fix, by sending out the repair part to a local service technician. The local service tech phoned me, when the part arrived, and said I would have a repair bill of $170 to replace the defective part. I feel this is unfair to me. I own 6 TVs, and this is the only TV that has ever had a problem. They sold me a TV with a defective part, and the replacement cost should be 100% their responsibility, not mine. I've read numerous complaints about this issue on the internet, and some have had their TV fixed without cost. Others, like me, have to pay the repair, and yet some are not even getting the part paid for.

I purchased a plasma TV Samsung and keep turning off and on and Samsung knows that it has a problem but no help at all, should be a recall since a lot people have the same issue.

We bought our Samsung TV just around Christmas time in 2009, and I have done a lot of research before I decided to purchase this unit. I was looking at reliability, quality picture, etc and it was considered one of the best at that time so I went and got the unit from Future Shop. Some salesman tried to sway me away to other models but I wanted this one and only this one. I had to go and get it in another city because it was not available were we live. For two years, it was a nice object. Friends that came to us all noticed the TV and I gave them the advice to buy Samsung. Today, I am sorry and I will never ever buy or recommend again a Samsung TV.

There are quite a number of forums out there reporting the power cycling issues with Samsung's televisions. Samsung claims that these problems are restricted to their older model TVs and that their new LED TVs have higher voltage capacitors and are therefore not subject to the same issues. Unfortunately, whether they are due to capacitors or something else, the issues continue.

I purchased a Samsung LCD on 29/01/2012 from Samsung showroom (B-008 Salt Lake City Centre Kolkata -700064, West Bengal, India). There I was told that if I avail the purchase in EMI mode with my credit card, the price of the LCD would be the same as buying with cash. Though I was carrying cash, on the salesperson's recommendation, I agreed to buy in EMI mode. He introduced me to a two people sitting in the showroom from Bajaj finance and he said that the proceedings will be done by them

I purchased a 61" Samsung DLP television model HLT6156WX/XAA two years ago at my local Sam's Club. As recently as a few months ago, my television started to develop tiny white dots all over the screen and it's progressively getting worse. I have contacted the customer service center and explained the problem that I am having. The customer service rep advised that Samsung has been paying for the cost of repairs for televisions experiencing this specific problem. But unfortunately, my particular television will not be covered because it is not on their list.

I bought a Samsung TV on 7/2009. It won't turn on at all, a common problem with Samsung after warranty. By the time I am done with them, they will have wished they wouldn't let it get this far. We should get rid of all this not made in America stuff!

I paid $2000 for a Samsung 46B6000VF LCD TV in October 2009. It was excellent for two years. It now has vertical color bars covering the screen. Samsung service said it is the color panel and it would cost more than a new TV to repair. I thought I was paying more to get the best but I now know different. How can Samsung get away with this?

We purchased a Samsung 58" Plasma TV from Costco January 16, 2010. We went to turn our TV on the other night and you could hear it click on, we got sound, but no picture. The blinking stand by light would go on, blink and then turn off. We called Samsung and walked through their troubleshooting procedures to no avail. We were then told to call a certified repair shop. We also tried to call Costco to see if they would be willing to do anything. But they had started a new policy when we purchased out TV with a 90 day warranty. So we were out of all the warranty time by 18 days.

My 55 inch UNB6000 series LED TV won't turn on. I get sound, but no picture, and it constantly clicks when power is on. Even the light under the Samsung logo went. I purchased it from Best Buy, but their extended warranty was so expensive, and was not for very long. I did not get it. I would have thought a TV should last more than 3 years any way. I bought it for $2,700, and had the complete set up done with wall mount. Thankfully, the TV was just shy of 2 years old, and my Visa is now covering for the 2nd year for repairs. The service guy is coming today, to give me the bad news, and take a huge TV apart. If the repair is more than the cost of the TV, I will not be covered. I am on disability now, and bought it when I was able to work. I cannot afford another one of these TVs, and if I do, unless Samsung will replace my TV, which they refused to. I will go to the best company, Sony. I have had a Sony LCD for over 10 years, and never had a problem. If anything, it has a better picture.

I purchased the Samsung LCD TV (model # LN46A650A1FXZA) a little over two years ago (July 2008). I paid $1,969.99 for this TV set. I also purchased the warranty protection plan (from Circuit City) for 36 months. I paid $289.99 for this, but the catch is, the plan for the Samsung LN46A650 starts on the day you received the product, so technically it's just a 24 month warranty plan, since on the first year, the set is covered by the manufacturer. What a rip off. About a month ago, the TV started to display a green hazy screen in all the input sources. Samsung said the TV set is out of warranty, and Circuit City said the same thing. Neither one wanted to work with me to get my problem resolved. They did say they will be happy to schedule a service call, but that I would be responsible for the whole service. I am not only angry, but very dissatisfied at the TV set, and the customer support Samsung provides. After spending so much money on it, after three years, the set is useless.

Bought a Samsung LCD TV about 2.5 years ago and 2 days ago it started blacking out, coming on, blacking out, etc., until there’s no picture at all. Sound still works. Samsung said it’s out of warranty, get a repair guy. I called a repair guy who said it’s $50 to diagnose and $50 for labor, parts extra. Common problem with this set and no customer service whatsoever. Samsung uses substandard components and won't stand behind their product! I can't afford to pay $400 every 2.5 years for a new TV. This was our first new TV ever and now it's not working! Willing to join class action lawsuit!

We complained about the 32 inch LED TV that we have purchased earlier on Oct 26, 2011. Finally, we got the response. The engineer came on Feb 1st, 2012 and replaced the defective part. I was shocked when I saw that he replaced both of the parts that were replaced earlier. I am still dissatisfied from the service, and I have written the same thing on the form that they gave us to sign that we are not satisfied from their service, and they will be responsible if any problem occurs further. I want either complete replacement of the TV, or my money back.

We bought a 46 in. flat screen Samsung TV only 8 months ago. Three weeks ago, the screen went black followed by some popping, crackling noises. After this happened, there is now a crack at the bottom of the screen interior glass and the TV will no longer turn on. We looked up the symptoms our TV exhibited and found that it is a common problem with Samsung TVs.

I purchased Samsung LCD 40-inch 1080 120Hz TV in January 2009. As soon as the warranty expired, TV started to show horizontal lines. In the beginning, after 10 minutes warm up period lines went away. But later the lines did not go away at all. I called authorized service technician. He said throw the TV away; the motherboard has a problem and it will cost too much to replace it. 6 months later, I called another technician. He said TV has a defective LCD and it will cost $1,590 to replace it. I paid $1,110 for the TV. I called Samsung and they said since warranty is expired and I need to pay to get it fixed. In my opinion, if a TV has a motherboard problem or defective LCD, Samsung should be responsible for it, not the customer. I am looking for a legal action for this issue.

Two years ago, we bought a Samsung flat panel TV (code: LN40A500T1FXZA) from Best Buy. About a month ago, we hooked it up to a TiVo unit. Two days ago, the TV started having "hiccups", when we tried turning it on. Yesterday, it completely stopped turning on. We contacted Samsung, and they told us that there is nothing they can do, and that we have to contact a certified technician to fix it.

For the first time, I got very disappointed with a Samsung product, and from their service center. On the 26th of October, 2011, I purchased a Samsung LED TV 32 inch from GV's Electro World, Haldwani. It worked very well for 2 days, and then the problem occurred. We called customer service, and they came and changed the defective part. After around 45 days, the same problem occurred.

I have a Samsung series 750 LCD TV which just clicks and will not turn on, a common problem with Samsung products. The TV is just out of warranty and they want me to pay for the service call. You would think will all of the bad reviews and knowledge that they are using defective capacitors they would recall the products free. I repaired the TV myself for $20.00 with parts from Radio Shack and a YouTube video. No more Samsung products for me.

I purchased a Samsung 61-inch model #HLT6187SAX-XAA in March of 2008 for $2600. I did not purchase extended warranty, not that it would have made a difference. Unless that is why Samsung is picking and choosing the out of warranty TVs they are repairing for free. The TV developed the white dot problem in Sept 2011. I called Samsung and was told they were not out of warranty repairing my model number and I am on my own.

Samsung LCD TV does not turn on due to blown or swollen capacitors.

We purchased a 52" Samsung 1080P LCD TV in Nov. 2009 from Leons - Model No. LN52B530 P7F for $1348. This TV performed well for 32 days until the picture turned to mauve. We were told it was probably the color wheel. After some discussion, we were given a new TV, same size and model as the original one.

Thank you all who have written here. You saved me. I have a Samsung LN-T4053H LCD 40" purchased in June of '07. About 10 months ago, the clicking started and the TV would take about five minutes to turn on. There was never a problem with the picture quality after it finally turned on but the clicking, popping and the delay made me think it would blow up. After reading the reports here, I called Samsung last Sunday and told them I had the capacitor problem. They looked up my model number, said no problem and had the repair people call me on Monday to set up appointment. The repair man just left. He replaced the power board. I had five blown capacitors. It took 15 minutes and I did not pay a cent. The TV turns on now with no problems. Again, thank you all.

I bought a Samsung UN55C7000 LED TV in January 2011. A week later I noticed extreme amounts of light showing through all sides of the screen and even more thru the corners. It made it very hard to watch anything that had a dark scene and especially hard to watch anything in letter box. After they replaced the panel the problem was much worse. They replaced the panel yet again with the same problem showing.

I've had the Samsung PN50B850 plasma TV since 9/1/2009. It is no longer covered by warranty. It has worked great, and we've been very happy with it.

I purchased a Samsung 32" inch HDTV (LN32A450C1DXZA) in the summer of 2008. This past summer I have been having issues with it turning on, after being off for a period of time. It will turn on if it is less than thirty minutes with no problem. Anything longer I have to keeping clicking the remote for it to cycle on.

My new $4,000.00 Samsung UN60D8000 came with no instruction manual. After an hour on Samsung chat, I was informed that I can buy one from a 3rd party, or download one from Samsung's site. So, after another hour trying to navigate Samsung's extraordinarily complex site (and another 30 minutes with tech assistance on the phone), I finally downloaded 325 pages of e-manual, which did not include a proper index (like, not even how to use the remote,**).

I purchased a Samsung HDTV model LN46B650. In just over 2 years of very infrequent viewing, to repair the defective TV is more than the TV is worth. Samsung said I didn't buy the extended warranty, so "you're on your own". It is outrageous to replace a 2 year old TV that I paid $1,400.00 for. Many others on the internet lament the same fate, so it is an obvious flaw, and Samsung will not stand behind their product.

I bought 56-inch Samsung TV ($2200.00). 3 years old lamp goes out ($200.00). Three days later white dots called pixels started all over screen, about a 1000 now. I can hardly watch. Samsung said they will cover part as this is a known issue on many of their TVs but I will have to pay for service call and labor costs almost $400.00. For $400.00 I’m going to throw this piece of ** TV out and buy a new one. Don’t buy a Samsung TV, they do not stand behind their products. Go on Samsung with pixel problems on internet and read how many people are having same problems—hundreds!

Samsung LCD TV keeps turning on and off. After researching on the computer about this problem, I learned this was a big problem with many Samsung TVs. It seemed to be a common faulty capacitor. I called samsung support and I spoke with Paul this date at 8 am and he advised my TV was out of warranty and not on the capacitor recall list. Our TV is less than 3 years old. Paul offered to send a repair service at my experience. I advised him I could do that myself. This will be the last Samsung product that will be purchased from this family. Our last name is Jones, big family!

I own two Samsung DLP TVs (50" 5065 and 60" 6156) and both now have white dots all over the screen. When I called Samsung regarding this issue, the representative told me they have been aware of this problem for several years. She stated at one time they fixed the issue for free, but now it is my (the consumer) financial responsibility to have the TV repaired by a professional TV repair man. I have been searching the internet and have found several websites that indicate Samsung electronics are junk and they will not fix issues even when thousands of people complain about several types of issues and one being white dots.

I paid $2,300.00 for a Samsung 50" DLP TV in August 2007. Recently, the TV has 1000s of white spots on the screen. I was told by Samsung tech that this was common for this unit (Mod.#HLT5076SX/XAA -Version PH01). Samsung first told me that this is normal wear and tear. Numerous other emails, etc have gone unanswered by Samsung. This TV is not even 5 years old!

My Samsung LNT4665F TV was bought in September 2008. By the next year, we had to have repair to the power supply board (not covered by Samsung). And as of last night January 22, 2012, the TV caught on fire behind the screen and had to be hosed down. There was no problem with the house electric, this was a direct result of the TV literally burning up inside.

I also have a UN55B6000 TV set. It started getting double vision lines across the set. Brought it to a local repair shop and they determined it was the LED panel. I only had it for approximately 18 months. Cost is upward towards $1,000 to repair.

I have a Samsung LNT4665FX/XAA and have the same problem that everyone else seems to be having with long power on times and clicking during the power on. After looking at all the customer complaints I was not happy. I called Samsung and they immediately said they would fix the known issue on my three year old, out of warranty TV. So as of now, I have no complaints!

I purchased a Samsung LNT5271F, and almost 3 years to the date, it is having screen issues. We cant even watch on the set now. Samsung says that they can not do anything. After reading about all of the complaints in the internet, I believe something can be done, a class action lawsuit. I am not an isolated incident. Paying $2,500 for a TV set for 3 years, and then not being able to use it, is just wrong. I will never buy another Samsung product again!

The set started taking longer & longer to power up the picture after turning on. It appears my same TV model has loads of comments on the web about similar problem: a lack of adequate sized capacitors in the power supply board from the factory. Model LNT4042HX/XAA

My LED 55 inch 3000 dollar flat screen, which is 2 years and 9 months old, cannot be used anymore. The bottom 6 inches of the picture is fine. The top 6 inches has small black horizontal lines. The middle of the screen has Ghost images. I called Samsung and all they could tell me is that the would send a tech and its "out of warranty". I called the Geek Squad who, after two minutes, told me it needs a new screen. That's 2100 dollars. I can buy a brand new TV for less but it won't be a Samsung.

KDKA-TV Pittsburgh is interested in doing a story on the Samsung TV capacitor problem. We would like to interview anyone on this forum who lives in the Pittsburgh TV market (South Western, PA) about your experience. Please e-mail me ** if you are willing to be interviewed.

i purchased a 40" Samsung LCD TV from Best Buy 3 years ago. I spent $1,569.99 on this TV. The first symptom was horizontal lines appearing on the screen. This then changed to a color problem. 3/4 of the screen was covered by a dark screen, like someone pulled a sunshade across it. At first, it would last for only a half hour, but now it is on all the time. I took it in to a repair shop, as it is no longer under warranty, and was told it was the panel, and it is not repairable, and the cost to replace it would be more than buying a new one. I then called Best Buy. They told me this was a common problem, and that these TVs only lasted 3-4 years, on average.

I bought my 42inch Samsung TV on 08/2007. About 3 months ago, it started turning off then finally turned off by self and started clicking noise and would not turn on. I have an Emerson TV that is about 20 yrs old still works fine. I paid over $2,000.00 for this piece of junk. I went today and bought a Sony. Advised everyone at Best Buy do not buy Samsung piece of junk.

I purchased a Samsung UN55B6000 about two and a half years ago, and now the TV is in the shop getting a look at. Two days ago it started showing double image vertically which makes it look like you're watching a 3D image without the glasses. I called the Samsung support and basically was told I'm out of luck and was also told that I should have gotten the extended warranty which I thought was a testimonial in how much they believe in their product.

We purchased a Samsung LSN4051D\XAA TV in Dec. 07 for over $2K. On Jan 3/12, it went on for 5 minutes then black and just started making a clicking sound like it wanted to turn on, it never did. Drove it 35 miles to the authorized Samsung repair shop only to be told it was the IP board and because it was 5 years old the parts were no longer made.

I bought the Samsung 55 LED TV Model UN55B6000 for $2,300.00 two years ago. Now, I can see only the ghost images. So I called the Samsung Tech Support and they asked me to take into their authorized service center. It looks like my panel board is gone. To replace, it will cost me $1,400.00. For that price now, we can get the new TV itself. I'm not going to buy another Samsung product again.

Four months ago, I purchased a 32" Samsung led from Mittal electronics Akola. Picture quality of TV is still excellent but since last 15 days 2 months vertical white lines coming on left side display of screen. After that I complained to Samsung service center Akola Maharashtra and they sent their representative. He opened back screws for checking and told me that they will replace panel of LED TV but I want to know that above problem is due to panel or any other problem.

I bought the Samsung 40" LCD in February 2008. About 3 months ago (October 2011) I started getting the clicking sound when I turned it on. It took a minute to turn on. Last Friday (1/13/2011) it would not turn on at all. From reading online, it looks like everyone else has the same problem. I opened the back and saw two capacitors with the bubble up look. Samsung should be ashamed of themselves. They should have recalled all these TVs. Tell everyone not to buy Samsung products.

Having done a lot of research before buying a LCD TV, I finally bought the Samsung flat screen LCD TV two years ago, model # LN52A850S1FXZC. It was top of the line TV at the time and the manufacturer was a reputable company. About a couple of weeks ago, horizontal lines started to appear across the screen then it takes several minutes before the lines go away on its own (assuming that it needs to warm up before the lines disappear). I am extremely disappointed in this as I paid nearly $2,200 for this product and the fact of the matter is that this product went bad so quickly and that other consumers are also experiencing the same defects as I am like the statement "Don of Baldwin City, KS on Dec. 19, 2011" written below. I do agree with him and a recall of these TVs by Samsung is definitely in order!

I purchased a 52 Samsung LCD TV, model LNT5265F, serial number AJ733CNQ100481E, in March 2008. In August 2010, the TV made a constant clicking noise and took a long time to turn on. Fortunately, the TV was under extended warranty and the capacitors were replaced. On Friday, January 13, 2012, the TV stopped turning on completely. I emailed Samsung which was a very frustrating experience. I also called and the customer service representative said they would replace the capacitors at no charge; however, if it was not the capacitors, I would be responsible for the service call and any additional charges. The customer service personnel also told me that it was unlikely the problem was the capacitors and more likely a problem with the power board. I do not understand how a TV that is less than 4 years old has so many problems. I will go to the BBB and file a complaint as suggested in another complaint.

Samsung products are trash. I have a 32 inch TV costing $950 that just quit working. For $65, I was told that it was the main board but Samsung would do nothing nor would Conn's. Now the 56" TV costs over $2000, it just turns off after 15 seconds of being turned on. Again Samsung will do nothing nor will Conn's. Do not buy anything Samsung.

I bought my PN50c7000 on Sep 25th, 2010. The extended warranty expired 20 days ago. Sure enough, a black line across the whole screen appeared right away. I called customer support and was told the TV needed to be serviced. A service center estimated the cost of repair of up to $1000 on this $1400 TV. I looked up the problem on internet and found thousands of similar problem reports! (for example, https://www.consumeraffairs.com/home_electronics/samsung_tv.html, but there are dozens more). I was hoping that TV would last for at least 5 years and was under impression that Samsung was a top quality brand. But it totally looks like Samsung does not care about the quality of their products and satisfaction of their customers at all. I don't have 1000 dollars to repair this junk. After saving enough money, I will buy a new TV and this is not going to be Samsung. I will never buy a Samsung product ever in my life and will make everybody I know aware of the quality of Samsung products and quality of your customer service.

I bought this 50" Samsung Plasma TV (PDP) Model # PN50B450B1D from Best Buy on September 3, 2009 and I came home on Christmas day this year (2011) to turn on the football game and enjoy the night. After watching the game for about 15 minutes I heard a noise come from the TV then it powered off... no picture or sound but the red standby light is still on.

I bought a 56" Samsung HL-T5687S TV in 2007, and now have permanent white dots appearing on the screen. A search on the internet reveals that this is a common problem with Samsung TVs. Samsung customer service say they will not repair it because it is out of warranty. The repair will cost $400. This is the last time I will buy Samsung.

My Samsung 50" 720 Plasma PDP HDTV was purchased in August 2009 from Best Buy. It's generating permanent vertical lines, red and green, on screen. Can't discuss problem over phone but requires $150 payment for repairman to come out to "determine" problem and repair costs.

I bought a Samsung 46" LCD TV in January 2009 (model LN46A630M1FXZA). The screen went bad. It started showing inverted colors on the screen this past summer 6 months after the warranty period. My credit card extended the one-year manufacturer’s warranty to 2 years. After several calls and looking for various solutions suggested by Samsung, it seems this expensive TV has just become a piece of junk. I took it to a local repair shop and they tell me it is not worth while to repair it. The cost for the screen only was quoted as $830. I feel that Samsung should honor their faulty piece and either pay for the repairs or replace it. Such expensive item (I paid almost $1300) should last longer than 2 to 3 years.

I purchased a 64" Samsung 3-D Plasma model # PN64D8000FF on 12-02-2011 from H&SGregg in Aventura, Florida. On 01-09-2012, I was watching TV and all of a sudden, a black horizontal line from side to side appeared on the screen. After checking all the wiring, cable box, and everything imaginable, I found out it was a major malfunction with the TV. I called H&SGregg and they put me through the service department where they had told me that it was something major and that the TV would have to be repaired. Keep in mind that this TV is a little more than 4 weeks old and cost me $3K. Finally, I spoke to a supervisor and he scheduled for an exchange for a new one on 01-13-2012. I purchased the additional 4-year insurance for $499, but I thought that's only for the rear occasional breakdown. I never expected such a famous name brand to have so many, many problems especially on a literally new high end TV. Wow! Talk about being majorly disappointed.

The picture is covered with vertical colored lines that jump around. I complained and Samsung put me in touch with a local repairman, since the warranty was 1 year. I am very upset that a slightly more than 2-year-old flatscreen TV with very little use has a problem, and I don't know if I should spend more money on fixing a junker.

I have had my Samsung Plasma since late 2007 and of course just recently out of the extended warranty. The TV started to make a clicking sound and to go on and off as of today. I called Samsung and they will not send out anyone; not even as this is the first time. I did read that they sometimes do a one time out warranty call but must depend on model. They claimed that this is not a problem they see at all but from what I see on this site and others this problem with Samsung seems to be pretty common.

I have a Samsung TV (model number ln82352ws). It's only 4 years old, and I have a 3 1/4 inch split on my screen. Is the TV going bad? Can I get a price adjustment on a new one? What can I, or you do?

Today, 10-01-2012, I have purchased a Samsung LCD from Janta Electronic. The behavior of your technician was not satisfactory. Actually, by the time he has reached house for installation of the LCD, there was no one at my home. I requested him to kindly wait for just 10 minutes, as I will be coming, but he rudely stated that he does not have much time. He told me to just talk to the company.

The TV takes 1 to 1-1/2 hours to turn on. It clicks then hums and eventually turns on. And we have a friend who had the same problem with his Samsung which cost him $300 to have a metal plate put in the back of his TV. We are under warranty and hopefully it will be fixed this Thursday. I will never buy Samsung products again.

TV is less than 3 years old. Model LN32A330J1N. Suddenly, the volume moved up to highest volume on its own and will not go down. I have replaced the remote control batteries, tried the volume button on the TV. Nothing works. Samsung says the warranty is up and the TV only lasts 5 years. I am outraged! A local repairman said it is probably the circuit board which will cost at least $150 to replace.

I have the UN55C8000, purchased about 18 months ago - July 2011. As soon as I got it, there were issues. First, the backlit Samsung logo was only lit on one side. They sent a tech out who then decided that a new bezel would need to be installed. After waiting a couple of weeks for that part to arrive, the tech practically takes apart my new TV to a naked display panel since a complete bezel was being installed.

DLP, model HL56A650C1FXZA, has the DMD issue; white dots continue to show up on the screen. This is a product defect that Samsung is only fixing for free on a certain group of older DLPs. Samsung said my TV is not "on the list" to get free repair. This is affecting a lot of folks who have Samsung DLPs.

I bought a 46" Samsung flat screen TV expecting it to provide good service and lasting quality. I received neither. I was advised by a Best Buy Repair Tech that the problems I was having (lines on screen) were being caused by faulty manufacturing and the wrong parts used for the TV. I have fixed it twice and next step is the garbage. Never again will I buy this brand.

I bought a Samsung LCD 52", LN52A750, two years ago. It had been working very well until four days ago when it started having difficulty powering on. It make repeated clicking sound and finally powered up. Now, it refuses to power up although it still makes repeated clicking sound. I searched the internet for any info related to this kind of TV having the same problems. To my surprise, there are quite a lot of reports on this problem. There are also quite a few YouTube instruction videos about repairing what causes the problem. I also found one Samsung contact telephone number but nobody answered it when I called. I left a message, but they haven't returned my call. The problem is said to be caused by poor quality electrolytic capacitors on the power supply board. I am wondering whether this type of problem is unique to Samsung TVs or not.

We purchased a Samsung 46-inch LN46B650 TV in October 09. Then on 12/21/11, while watching a movie, there were vertical lines and image ghosting. I called Samsung and talked to one of their techs. I was told that since my product was outside of the one-year warranty, they provide that they could not do anything for me.

I purchased a Samsung Plasma 50" TV from ABC Warehouse in Canton Michigan approximately 1 1/2 yrs ago. The salesman was real cool. He advised he has a Samsung Plasma TV and it has lasted for approximately 15 yrs. So I purchased the TV model: PN50C590G4FXZA. I turned it on yesterday and it has a black line running through the entire screen (Horizontally).

I would like to informed you that the Samsung 32 inch LED TV I have purchased in Doha Qatar on April 4, 2011, have been fixed in my home country, India, since after three months after purchase, it was already not working properly. I called nearest dealer in Chidambaram town. They sent a technician, we showed the invoice, but he refused to check, and he said he needed the international warranty card. I asked the Doha dealer, Techno Blue, and they said to be contact the Dubai customer care office, and that Mr. ** will take this matter.

I have a 40" Samsung LCD that I purchased in April 2008. It has worked great over the last few years, until about one month ago when I tried to turn it on, and it began to click continuously, then finally turning on. It gets worse each time I turn it on, and after reading all the complaints, I assume I am just one of many that have defective components in my unit. I've enjoyed the TV very much. I just feel that not even getting a 4 year life out of it, was worth the money it cost when I bought it. It cost about $1,300 brand new. You would think that would get a longer life, but from what everyone else is saying, it looks like that 3-4 years was the designed life span of the Samsung units.

I posted a complaint on this site on 12/1/11 regarding a recurring problem with my TV powering on and off. The TV was purchased in May of 2008. First problem arose in 2010. I had an extended warranty and they replaced the power supply. Then in November 2011, the TV began doing the same thing again. It would just continually power on and off. I called Samsung to complain and they agreed to send a tech out to replace capacitors one time free of charge. This did not fix the problem and after a return call to them I was told I would be responsible for the additional repairs.

My husband and I purchased a Samsung 50'' DLP TV with model number HLT5076SX/XAA in 2007. A couple of days ago, the white spot plague spread in our TV. My husband called Samsung and they said that even though this is a known problem, there was nothing they could do since our warranty is up. Ridiculous! We will never buy a Samsung product again! I would give 0 stars if that was an option.

My husband and I bought a 50 inch Plasma TV in November 2007 model # HPT5044X/XAA. We had been extremely happy with our television until recently, every time we turned the TV on it clicks multiple times until finally turning on. It started with just a few clicks and now it has built up to over 20 clicks before turning on. Has anyone found a solution for this common problem?

We bought a Samsung LCD 46 inch model ln46b650. We heard a pop sound and everything went black. We do have a power surge protector. The TV is 20 months old. No help from Samsung.