Samsung TV Reviews

I purchased a Samsung DLP TV model HL67A750A1F which is roughly four years old. I understand that it is outside of the warranty period; however, the TV was shipped with a known defect and Samsung is refusing to repair it. There is a lot of information on Internet forums about this being a light engine tunnel defect. The glue comes a little loose due to the natural heat from the TV and it causes a misalignment of the light engine tunnel, resulting in a vertical inch wide shadow down the left side of the TV. I checked with a local TV repair shop and confirmed this information, and the shop's owner was surprised that Samsung was not fixing this due to the known manufacturer's defect.

I am yet another unsatisfied Samsung victim. My 40” LCD is just a few years old. It began having issues during start-up. The repair shop replaced the caps and power supply according to the class action suit, but the unit doesn't work at all now. They said the problem was the mother board, which occurs in about 2% of the units. The high number of complaints on the web and social media seem to indicate there may be more than 2% with a mother board problem. If GM had a failure rate of 2% for 3 year old vehicles, there would be hell to pay.

I just spent 2 hours on the phone with Samsung customer service. I own 6 Samsung products. I was transferred all over the place. I was told that my repair would be covered and then told that it would not be covered. The issue: dead pixels. There are numerous complaints on the web. and it’s a known issue that Samsung is now refusing to cover. This TV is only a couple of years old. It was expensive; very much so. The picture quality was great. The customer service and their corporate ability to stand behind their products are not.

We purchased a 55" Samsung LCD TV Christmas 2010. The picture went out in 2011. It was still under warranty and was repaired. Picture began going out again in Dec. 2012 but would come back after being turned off a little while. By Jan. the problem became really bad. We called Samsung and were referred to a service number. When the service people called us back, they told us the part would cost $800 and repair would be $242. Their advice was to purchase another TV. I paid $1,400 for this TV, and I expected to get more than two years of service from it or at least a repair within reason. I am very upset about this; I expected to get better service from a product that cost this much. Are there any options we can explore for getting this TV repaired or replaced?

I have a Samsung CRT TV with the bulging capacitors problem, manufactured in Nov. 2007. The TV was working fine; then one day, it turned off. After that, the TV will turn on for a few seconds and the sound works, then it shuts off. The TV was purchased for a vacation home and hardly ever used. It has less than 50 hours on it and never should have failed. Several Internet sites said the original caps were for 10V but the circuit had 12V. The site said Samsung would send all the affected capacitors and a diagram where they were located. My TV model number is: TXT2782X/XAA. I want Samsung to send me the higher-rated capacitors and the installation information.

I'm having the same issue as it seems a lot of Samsung customers have run in to. I bought my PN51D550 plasma TV back in August of 2011. The first week of January this year, I was watching The Princess Bride when all of a sudden a black, vertical line of dead pixels just appeared out of nowhere. I called Samsung to see what could happen and was told by the initial customer service representative that the warranty was up and there was nothing to do. I said it was a little suspecting to go out a few months after my warranty had expired and I was transferred to an executive customer relations person. There my warranty was extended and an appointment to replace my panel established. The new panel was ordered and once that came in, the tech was all set to come out and swap out the panels.

I purchased a 50" plasma TV in 2009 with warranty. My TV stopped working 3 days ago. I have sound & no picture. I called Samsung. I followed steps. I got a call stating my warranty was up & it would cost $757 for the part & $225 for the labor. I then called & asked for help & was told there was nothing they could do. I hardly watched the TV. Never ever will I purchase anything Samsung again! Lesson learned! This is bad business!

I have a Samsung HDTV model LN37B650T1F which was bought in 2010. About 6 months ago, it began randomly recycling on and off and has gotten progressively worse. I have seen where Samsung did a recall on another model(s) for the very same problem, but they have failed to recognize the problem exists in many of their other TVs as well. As a result, I would not advise buying a Samsung TV.

I have been working on my problem since Aug. 2012. My son purchased this Samsung LCD 40" TV for $1,500 at Best Buy in 2009. We are on a fixed income and my husband has Alzheimer's. Now, we have to watch only the half screen until it decides to warm up and sometimes, it never does (which is confusing to my husband). I know it is 3 years old out of warranty. Samsung, really? That's how long your product last? I took it to a Samsung repair shop and the man so wonderful he did not charge to look at it but said it is a board and it would cost $500 to repair. So I took it back and we watch half the screen.

My Samsung 40 inch LCD television has no picture, only voice. I called Samsung Customer service in Ridgefield, NJ, spoke to a nice lady named Kay. I told her what the problem was. She had me try something on the television. Then, she informed me that it would have to go to a service center and I would have to pay. I informed her that I have had experience in the past that when the picture is gone, you are better off replacing the set. I told her that it would be better if Samsung stood behind their product and gave me some kind of credit so I could buy a new one. She informed me that she couldn't do that, so I asked to speak to a supervisor and she said that one would call me in a day or two.

Our 40-in. LCD TV will not turn on right away but clicks on and off for several minutes before it comes on. I contacted Samsung and they said the TV is out of warranty and would not pay for the repair. This has been an inherent problem with Samsung TVs and they have actually settled a class action lawsuit for this very problem, but never attempted to inform us that this problem existed. Instead, they wait for the consumer to contact them when the capacitor finally fails and hope that the consumer's warranty is up, as is the case with me.

I bought a 46" Samsung LCD TV from Best Buy 4 years ago. Last summer, the TV started cycling on and off until it finally wouldn't turn on anymore. Samsung has a lawsuit against them for this same capacitor issue in which they agreed to replace the capacitor. A Samsung technician came to my house to repair the TV; however, they said I need to pay $400 to replace the main board. I've never heard of a high end TV like Samsung going bad after only 3.5 years. I originally paid about $1400 for this TV. Samsung needs to pay $400 for the repair or replace my TV. Needless to say, I will never buy a Samsung product again.

My Samsung 46" LNS4692DX/XAA LCD HDTV cost $2,300 6 years ago. Now it quit working due to a problem that many are experiencing (failure of the TCON board part # BN81-01286A) that makes the screen go black. Ultra frustrating! I will never buy another Samsung product again!

We purchased a Samsung LED 55" Smart TV from SM Appliance Center, Cagayan de Oro City, Philippines sometime in October 2011, but the unit malfunctioned after few months of seldom usage. We kept on complaining in November 2011 and they acted and replaced our unit on March 9, 2012 after a very hassle call and insistence to their complaint unit. It was installed but just around two months again, it malfunctioned and we again complained. They sent their local technician and replaced the mother board but just months after, a similar problem occurred. We were too tired of this unit. We hope Samsung will have the conscience to repair or replace our unit. And please, be careful to let your product be marketed after thorough tests of its durability and worth for the money of your customers!

I bought a Samsung LCD TV 2 years ago. Within 10 months, I lost half of the picture vertically. So I called Samsung and they replaced the entire inside of the TV. Well, it took about the same time, a little longer than a year. Now, I have the same problem, but the warranty ran out. And there is nothing they can do. Wow, I got a deal on my TV, but spending over $2,000 on an LCD TV for 2 years? That's disappointing. I search the internet and noticed there are many others that have my kind of problem as well. So I want to post it to make sure people become aware of it. I still have to say Samsung TV has the best picture, but I can't afford to waste my money.

This TV (UN40ES6100F) offers no audio outs which are controlled by the TV's remote. If you turn off the internal speakers, the volume control is disabled on the TV. While there are several external audio outs, a 3.5 mm. stereo, as well as an optical out, heather is controlled by the volume control of the TV. This means that you must use two remotes to use the TV, since volume adjustment is unfortunately often necessary. Needless to say, the downward pointing internal speakers are inadequate. The smart hub requires significant and too frequent input from the remote, to log in for instance. This is very difficult to do with the remote provided.

I purchased a Samsung 55" LED TV from Sam's Club 23 months ago. I did not purchase an extended warranty at that time. There was a one-year limited warranty that seems to be standard with most anything. In any case, my TV screen shorted out in 23 months. When you spend $1500 on a TV, I don't think it's unreasonable to think you would get at least 5 years of use out of it. I went all the way up to the executive customer service rep. She said,"The TV was too far out of warranty," and they would not be able to pay for the repair. They would not even consider partial assistance. I feel I was ripped off. This will be the 1st and last Samsung I will ever purchase and I will certainly do my best to advise friends against any Samsung purchase.

Did anyone know that Samsung has a policy that they will not replace any missing parts after 30 days of purchase? I was missing my 3D glasses from the 55 inch HD LED television. I reported it after 30 days and was not able to get any glasses. No one in customer service or the Executive Solutions group could make an exception to the policy. So, if you purchase a present for someone and you are not giving it to them within 30 days, my suggestion is to open the box and make sure nothing is missing. For me? I will be returning the TV and buying an LG.

It's a 6400 series plasma TV. Two vertical multi-colored lines appeared in the middle and right side of the screen yesterday. Since it's out of warranty, Samsung will not do anything about it. I talked to their executive customer service dept and nothing can be done since it's 1-yr over the warranty. I paid $1200 for this TV and it became defective 2 yrs later. Samsung authorized service center said the panel needs to be replaced which will cost more than the TV. I'm beyond angry. This is a piece of **! It will be my first and last Samsung TV!

My Samsung 50" plasma TV caught fire, and I had to unplug it and carry it to the front yard. If my dog had not alerted me, it could have burned my house down. The TV was 4 years old. I called Samsung customer service and was told an investigator would be at my house within 48 hours. This person never showed up. After 2 days, I called them back and the ladies who answered the phone continued to treat me like I was stupid. Samsung does not seem to care what harm their products cause. We are still trying to get the smoke smell out of the furniture and out of the carpet. I'm waiting now on what Samsung says and a repair technician to come out. I advised repair tech over phone that this TV is not repairable. After all of these reports of Samsung TV fires, why has there not been a recall? The consumer products safety commission or the state's Attorney Generals should take action. I will wait and see if tech shows up and give Samsung one last chance to take responsibility for this dangerous TV fire.

I bought this Samsung HD LCD 46" TV (Model#LN46B610A5FXZA) at Sam's Club (Secaucus, NJ) on July 9, 2009. The price was $1,597.00 (no tax included). On January 9, 2013, the TV shows on screen multicolor vertical lines. I called Samsung, and they said the manufacturer guaranty was only for 1 year. The service plan that I bought at Sam's Club expired too. Samsung said they can refer me to a technician, but I have to cover the repair charges. Today, January 10, 2013, the technician quoted over the phone the amount of $831 plus tax to fix the TV. I started searching the internet and I noticed a lot of Samsung customers have the same problem that I have with the LCD TVs. I am really concerned because I have, at home, 3 more Samsung LCD TVs and I don't want to have the same problem later on.

I purchased this top of the line LCD TV (LNT4669) back in 2008. Sure it's almost 5 years old, but I expected to get a lot more satisfaction for $2,700! It was an unbelievable set for three years, but I started to notice that the TV was making a clicking sound and it was hesitating on start up! After doing some research, I discovered that there were thousands of people in the same boat! Turns out that Samsung has a defect in the power supply board, so I ordered a new board and had it installed. Total cost is $330! Again, even after what I went through, I was very satisfied with the picture quality.

I purchased a Samsung LED TV 6000 Series from Best Buy in January of 2010 for just under $2,000. It is now January of 2013, and my screen shows red and white vertical lines that do not go away. I had the Geek Squad come to my house, and they informed me that I need a new panel which will cost $1,600. It's obviously more cost effective for me to buy a new television. I also called Samsung, and they informed that I could call a service repair shop. After receiving a wrong number from Samsung, calling back and being disconnected, I received a phone number for a service repair shop where the gentleman also told me that I would need a new panel. Now I'm left with a somewhat new and expensive television that does not work and I have to buy another one. I am shocked with all of the complaints that I have seen on this website that this type of product is still on the market. My "box" television that was purchased in 2001 still works great. I may have to lug that back into my living room.

Plasma TV was four days out of warranty. Samsung granted a service call. Tech came out and proceeded to tell me the panel has burn in and is not covered. Mind you, he was here five minutes. My obsessive research came to the conclusion that it is not the panel but the circuit boards (Y Z buffer boards and logic board prematurely failing due to poor quality). It must be easier to tell the customer there's nothing they can do rather than help them, considering people pay top dollar for what I supposed to be a quality product.

My four-year-old 61" Samsung DLP TV (HL61A750A1FXZA) recently started showing multiple white spots on the screen. A quick internet search showed this to be a widespread problem and many Samsung TVs have had the problem fixed for free. Unfortunately, when I reached out to Samsung about the issue, the gist of their response across multiple platforms has been "We know we've had widespread problems with the DMD chips in our TVs, but yours isn't one of the ones with issues." They are completely unwilling to take any responsibility for this problem. I will never buy another Samsung product, and I would strongly recommend against Samsung if you want a company to stand behind defective products.

Samsung TV (un55b6000vfxza), just out of warranty, starts changing volume on its own. Volume goes all the way to 0 then after using remote, it goes all the way in the other direction to 100. Customer service is no help. I will never buy another Samsung product again.

I called Samsung with the problem and set up a service. They came out today and replaced the capacitor that Samsung would pay for. The TV is still doing the same thing. The TV is still turning on and off even after being "repaired." I was then told by the repairman that it was the main board that's needed to be replaced. Samsung's not paying for that. I called Samsung and they said that the main board is not covered under the defect with the TV. I looked at all the complaints and now know that other customers are having the same problem even after repair. Same thing - main board needs to be replaced. Samsung is supposed to have someone call me in 2-3 days. We'll see. Very disappointed. I paid over $1,500 for this TV!

It is just amazing, the problem is the same, the television is newer and Samsung will not take responsibility on the issue. At least it becomes a PR issue. I bought my LCD 50" in 2009 so it's not covered by the settlement but don't you think it should? It's the same capacitors thing that is affecting all the Samsung televisions. Stop buying Samsung until they fix this problem.

I own two Samsung televisions, one of which has a problem with a capacitor (LCD Television Model # LNS3251DX/XAA). It would cost me more money to repair it than to buy a new one, but I feel as if I shouldn't. Apparently, Samsung has been approached with a lawsuit late last year/early this year regarding a capacitor issue in their sets. Only a few of their sets are included in the settlement. One of which is eight inches larger than the one I own. The only difference in the model numbers is the referenced size. I have tried using their technical support, but they are rude and not helpful. I have discovered that their products all suffer some sort of issue due to cheap parts and manufacturing. I am now stuck with a TV that has a terrible picture than I can’t afford to replace.

I purchased a Samsung 2 years ago with the faulty capacitors. They did replace the bad parts at no cost after the warranty expired but I believe I have the class action lawsuit to thank for that. Soon after the parts were replaced and 1-year warranty expired, the TV developed a black streak that grew. This could have been caused by the faulty capacitors overheating but Samsung only wanted to offer me an exchange TV for $250. I spent well over 5 hours on the phone and emailing with customer service to get the price down to $150. Here we are now, about 6 months into having the exchange TV, and I have another service call in. I turned off the TV last Wednesday night before going to bed and everything was working fine. When I turned the TV on the next morning, everything was upside down. The picture and TV menu... I mean everything was upside down.

I bought my Samsung LCD 52' TV back in January of 2008. As of November 2012, the power source has been going out. It just clicks and clicks and clicks. It still goes on at this point but have learned it will soon go out completely. I had a 4-year warranty so it is 11 months expired. I went to Best Buy today and they told me the part alone is $500-$600 and the TV now sells for $900. I paid $3,200 back in 2008 and now you're telling me I have to pay to fix this fairly new TV. Crap!

I purchased this television in 2008. About 4 months ago, it would click a few times and then power on. As of this date, 12/12/12, it just clicks and does not power on. I have read a few complaints about this same thing - it is a faulty part that Samsung is well aware of. I called Samsung customer service, and they informed me that the television is out of warranty and I will have to call a television service repairman out to fix it. I find this completely unacceptable - that Samsung knows about the issues with this particular part that seems to go bad in a number of HD models, yet refuses to acknowledge. I will never buy a Samsung television again.

I've been an ecstatic owner of Samsung products. I'm now in the market for a new TV, but will be looking at Sony. I had debated at buying Sony or Samsung. Little did I know the Samsung was a throwaway TV.

My Samsung 55" LED (Model UN55B7000WFXZA) television was just less than 3 years old. It started to develop small horizontal black line in the middle of the screen after the TV was on for about 45 minutes. As a few weeks progressed, more lines. Then the very bottom of the screen is ghosted at the top of screen and the whole screen flickers. I have called Samsung several times and they just say it’s out of warranty and take it to a repair facility. I had a local technician look at the TV to review and check out the problem. He reported that the screen is going bad and the cost to repair exceeds the value of the TV. He said he also spoke to Samsung and got the same answer I got with regards to offering assistance (Sorry out of warranty). So now I have an expensive 3 year old TV that is worthless.

I purchased a Samsung 55" LED TV (Model UN55C6300) in June of 2010. Of course, the warranty has expired, and the problems began. While watching TV, it decides to power off on its own. Then it powers back on. When it first started, it only did it a few times, but lately it has gotten so much worse. I have literally counted how many times it does this before I can watch TV. Tonight, it did it 18 times! It's unbelievable. By now, I have missed over half of the show. I have called Samsung, and may I say they have no idea as to what the term customer service means? It amazes me that a company can just cheat this many people out of hard-earned money by selling faulty products. Oh, did I mention that if you google this issue, you can find complaint after complaint after complaint?

I am a new homeowner who moved into the town of Milford at the month of October. As a new homeowner, we need new things for our home to share with family and friends. For two weeks I've been looking on the World Wide Web for the best flat screen television deals on Black Friday, if it would be either an online purchase or actually standing outside before the store opened as I did every year. Many had great advertising deals for Black Friday on flat screen TVs. Well, the electronic store Best Buy advertised the deal I was looking for, which was for only $799 with SKU 6846823.

The volume goes up and down on its own. If you put the sound on, it goes down to 0. Sometimes when you are adjusting the button with the remote to put the sound on, it turns down as you are going up - like you are arm wrestling with the TV! We tried to control the sound without the remote, with buttons on the side and it's no good. Then the volume on the TV went all the way up on its own. It was so loud and the remote couldn't bring the volume down. We had to unplug it. My TV is only 3 years old and it has a beautiful picture, and now it's lost. With the economy the way it is and dealing with a job loss, I can't afford another TV at this time. Samsung should be made to do something about this or at the very least, give a coupon for some money off a new TV.

The Samsung ln 55b650 LCD TV would not power up 4 days past the 3yr. extended warranty. It was purchased on Amazon.com. The purchase warranty was 4 months after TV purchase [had 6 mos. to buy warranty]. The company stated warranty started on purchase date. I lost 8 months of factory warranty. The service company will do nothing. I contacted Samsung Executive Customer Relations after the service rep replaced the Motherboard - a $375.00 repair. I have read numerous posts on the Internet where the company has made goodwill out of warranty repairs and or parts.

Refuses to take responsibility for repairman's negligence - A class action lawsuit was filed against Samsung when the capacitors in their TVs were malfunctioning, and TV's began to turn itself on and off for 30 minutes without showing a picture. Under this class action, certain TVs qualified for free in-home repair. Last week, my TV began having this issue - it had no other issues. As soon as the TV finally powered on, the picture was fine and all the devices connected to the TV worked properly.

2011 Plasma 43" PN43D450A2D - My family wanted me to upgrade my analog gigantis 40" TV, which is probably still working today. At the advice of Best Buy tech, I purchased the above plasma to fit my new TV cabinet (for the analog). A bit overwhelming and worked fine when it was used. It was purchased in April 2011 and 2 days ago, it suddenly turned off. Every time I tried to turn it back on, the clicking started. The rest is textbook. I called Samsung customer support and if I presented proof I purchased this lemon less than 18 months ago, they would make an exception to the 1 year warranty. It was purchased 19 months ago, so SOL. We already have a Sony plasma which is in its 9th year of operation, almost continuous viewing and works very well. The Samsung has less than 2,000 viewing hours; it was an extra TV. I am livid and have not even paid it off yet! The repair will be a minimum of $229 if it is just the capacitor.

In June of 2009, I bought a 55" Samsung LED TV, model UN55B7100WFXZA. It has been a great TV up until about 2 weeks ago, when it started having horizontal lines and double vision. I called the customer service number and they gave me the name of a repair shop. I took the television set in and was given an estimate of $1,400 to repair it. They said the LCD panel had gone out. Well the TV is 3 1/2 years old and I paid $3,000 for it. I was told by the Best Buy salesman that LED technology is estimated to last 20 years. Does anyone have a similar problem? There is a rebate, I found out; but it is limited to within 3 years of manufacture date. I am outside of that by roughly 6 months. Does anyone know if the part can be purchased online for a cheaper price? Any comments would be of help. I hate the idea of having a $3,000 paperweight!

I purchased a Samsung LED TV on 6/17/2011. The Julian date (manufacture date) was June 2011. This is model #UN46D6000. The issues started the last week of August 2012, Saturday to be exact. Well the panel decided to go bad and horizontal lines, about an eighth of an inch apart, appeared shadowed behind the screen image. They went from right to left and faded as they reached the other edge. So my normal response was to contact Samsung. I spoke to a gentlemen about the issue. I performed the display test and reviewed possible scenarios. Nothing worked. I then repeated my model number and serial number to verify a warranty. Like I figured, it was out of warranty. I was shocked when he informed me that my warranty was off by a couple days.

I bought a 52-inch and 40-inch LCD flat screen in early 2010. Last month (Oct. 2012), my 40-inch in the bed room started not showing picture. The TV blue accent like works and shows its getting power but no sound and no picture. (Back track a bit) I have moved my 52-inch 3 times due to furniture change, daily use and the most (in living room) sometimes left on overnight. It has DVD, Blu-ray, computer, game system and has been bumped in party, etc. and it still works fine!

So there are thousands of complaints about Samsung products. My own five-year-old DLP big screen started developing white dots that now nearly cover the screen. The set is played infrequently. Those of us with a few years behind us remember Samsung as being a cheap product and Buyer Beware was what was usually associated with the Samsung name. Then, about seven years ago, Samsung became the most recommended TV and I had no problems with mine until recently; however, I should not be expected to pay $500.00 per year (paid $2500.00 for the set five years ago) for a DLP TV. Wonder what became of Japanese honor? I'm with the rest of you. No more Samsung products for me. Somebody needs to warn younger and new buyers about this brand.

Our one-year-old daughter touched our new $2,000 Samsung 55" flat TV with her thumb and finger, and it created a spot and crack. The screen was obviously defective beforehand. Samsung quickly told us they wouldn't cover it, despite the supposed 2-year warranty. And they said it would cost $2,000 to get a replacement screen. They were useless. I will never buy Samsung again in my life and would strongly encourage you to do the same. Sony and Sharp stand by their products more and have better customer service.

I bought a Samsung Home Theater system from HHGregg. I had problems during the manufacturer's warranty period and returned it once for repair. Thinking the primary problem was my own internet service or my wireless network, I spent three years switching ISPs and all of the components of my home network. After hundreds of hours on the phone with Samsung and on my own doing network troubleshooting and after the unit's three trips to the service center (each of which took three weeks), the unit still has intermittently muddy sound and cannot reliably connect to the internet. It drops the internet connection intermittently, interrupting programming. The warranty service when you can reach them, in itself a very time-consuming and unsatisfying ordeal, refuses to help. Count me as another report that the extended warranty is of no value.

My TV (Model UN55C6300SFX) started to turn on and off frequently a few months ago. I contacted Samsung. They then suggested doing a factory resetting process to return the TV to its original factory settings. It solved the problem temporarily, at least. My TV started having the problem again, but this time the resetting process to its original factory settings does not solve the problem. I contacted Samsung and they just said, "Sorry, we understand your frustration but at this time, the guarantee has expired. We suggest you (me) have it serviced," which in turn said service expenses and cost would be my responsibility. I am very disappointed. In the past, I have known that some Samsung model have some kind of fire hazard components and Samsung is currently replacing some parts free of charge. Obviously, this TV has the same problems as others. Why, do I have to pay for such service?

I purchased my Samsung 61-inch just over 3 years ago. About 2 months ago, I saw a white spot on the screen and I assumed it was something on the inside of the screen. About a week later, there was another dot, and now I am up to 10 dots. I called 1-800-SAMSUNG and all I basically got was a “too bad, so sad, you're screwed”. Their conclusion is the TV is out of warranty and the problem is most likely wear and tear. I say that is **. The TV was originally over $2,000, but I bought it at about $1,800. I got ripped off if wear and tear on something like a TV is only expected to last 3 years. I say if you’re going to purchase a TV, do your homework; and if necessary, keep saving your money for something that might cost more but is better quality! I will personally never purchase a Samsung product again!

I purchased Samsung LCD TV about 3 years ago. It began having horizontal lines and distorted picture. I had the TV checked out by the local repair shop and I was told that the cost to repair was more than the TV was worth. Basically, they told me I have a $1800 Chinese boat anchor. I will never purchase another Samsung product.

I've given away working CRT TVs of 15 - 20 years, yet my Samsung LCD quits after a little over 3 years?! Samsung repair (after 6 weeks) can't even figure out the problem and now think it's the main board (over $800). Their customer service is an oxymoron. We will never purchase another Samsung product.

I sent my Samsung Plasma TV # 5450 2006 to an approved Samsung shop to be repaired. The tech told me that Samsung didn’t make parts anymore for it. I was floored. Who sells anything in the U.S. and doesn’t back up it with parts! I contacted Samsung customer service 3 times, with 2 tickets made out, e-mailed copies of all tickets and still got no answer! Never again Samsung; I own 4 TV sets at my homes and yours won’t be my next selection. Hello LG/Sharp.

I am having trouble with Samsung honoring their one-year warranty after my screen spontaneously cracked on my plasma 51-inch right in front of me. The sound still worked but when you tried to cycle power, electricity would arc through these cracks. I went online to find out what the phenomenon was and saw multitudes of people with my same issue and being denied their warranty. When I talked with the executive level representative, they told me since the crack in the TV screen was cosmetic (even though the screen wouldn't power up because of it) that it was not covered. Because this crack keeps my TV from functioning, this is not cosmetic, but they voided my warranty. One of the representatives went on to tell me that since I didn't answer my phone when their service tech called to schedule an appointment to have it looked, at that my case was closed and my warranty was now void and could never be reinstated.

I contacted Samsung last Friday when my Plasma TV (Model LN46A650A1FXZA) stopped turning on. Instead, when the power button is pressed, the TV makes a "clicking" noise. The customer service was nice and opened a "trouble ticket" and stated that someone would be in touch to schedule a repair as this was a well-documented issue with the capacitor. She also stated that Samsung was responsible for the repair.

I recently bought a 55" LED 3D top-of-the-line Samsung TV. Less than 2 months later, the TV is restarting itself, and has a burnt out pixel. A service tech was sent out to "repair" the problem. Less than an hour later, it's doing the same thing. This problem has been ongoing now for a full month. I called and emailed Samsung customer service repeatedly, but all I get time after time is the standard company line "I’m sorry" for whatever concern it may be. I was told I would be called in 2-6 hours with a decision on what would be done. Six days later, still no call. Another follow up call, and now I will hear back in 24-48 hours (sure I will). I’m not sure how Samsung gets away with selling these clearly defective products and then doing nothing to fix the problem. I’m not sure how long I am expected to "live" with a malfunctioning TV while they drag their feet doing anything about it.

I bought a 40" flat screen from Game, Boksburg. When I received the TV, the AV cable was not with the TV and your rep, Warren, told me that he will give it the next Sunday. Sunday I was there and he did not have the cable. He told me to come through the week and he will have one. The following Sunday, I was there and then he took my cell number because he is still waiting for a cable. Yesterday I was again at Game Stores and he was not there and no cable. I phoned your office and spoke to the technical people. They told me that I had to buy the cable, as you do not get it with the TV. I can't believe it. Know that I am going to put it in all the papers an advertisement telling the people not to buy Samsung TVs because you have to buy the cables separately. It is the same, buying a new car without an engine. Thank you. I do have lots of Samsung products, but that TV is the last one I'll buy.

I have had this PN50A400 50" Plasma TV for just over 3 years. It is in a well-ventilated area and only watched in the evenings. I have probably less than 3000 hours. Then suddenly, a vertical black bar about 1/2 inch appeared 1/3 into the screen. I called Samsung, and they recommended 2 repair shops. They both quoted over $1000 to fix, which was more than the cost to replace. So I called Samsung back and they said since the warranty expired, it would not be covered and there is nothing they can do. I wrote the office of their president, and an impersonal email came back with no person's name, saying the same thing. I have 3 other large screen TVs from other manufacturers that are older and still work. So why is Samsung saying their plasma TVs last over 60,000 hours? Is this deceptive? I will never buy or recommend a Samsung product based on their lack of response. My only guess is that this happens so many times that if they were to accommodate me, they would have to do so with thousands of other customers.

I had a $1,800 Plasma TV for 1-2 months past warranty and it quit working. I called Samsung about it and got the runaround. I looked it up on the internet and apparently, lots of Samsung TVs had the same problem. So I called them back, they admitted to knowing of the problem but insisted the Plasmas were not affected. I bugged them several more times to no avail. Later I found out Samsung settled lawsuits about using inferior parts in their products. Lo and behold, my TV is still not covered, but other Plasmas were!

Samsung buyer beware. Samsung electronics continue to make timely mistakes and refuse to compensate for them. Samsung doesn't care when your TV goes on a blink even before the warranty has run out. It gives more money after value or just a white elephant. I bought a Samsung 32" LED TV (22/10/2010) Series 5 model UA32C5000, from LULU Al Wadha Mall and took it to my home in Kerala-India. Having used this TV set with much care and all possible precaution for 23 months, I was very disappointed to see it has quit working. It pinched my heart to think of the amount I paid for this TV (nearly AED 3000) that could perform well for just 2 years. I never expected this from such a reputed brand like Samsung. Nevertheless, the only consolation and hopes now left for me was that the TV was still within the warranty time of two years.

I had a very pleasant experience with Samsung Customer Service when I reported that my TV (Model LNT4069FX/XAA) was taking up to an hour to stabilize when it turned on. It would automatically turn off and on while making a loud clicking sound. Capacitor issue? Maybe. But this involves the main board (which contains capacitors). The repairman that came to my home said this model has frequent problems with the main board. It will cost $296.31 to replace the board: $135 for board/$150 labor. This is nearly half of my monthly Social Security check. I called Customer Service and was advised: The Court decision included only the capacitors in the Power Supply. The capacitors in the main board were not covered under the class action suit. Do we need another class action suit brought to force Samsung to correct a problem that "happens often with this model [technician's words]”? Anyone out there with the same problem (and we know there are), guess it is time to take action. This is not the way to treat customers. Samsung needs to realize there is real value to "future business", and this is not the way to get it.

I bought a 46" Samsung 3D HDTV in October 2011. I was thrilled with the picture! At the end of September 2012, we noticed horizontal lines on the far right and called Samsung Service. After 30 minutes on the phone, they finally said someone would come out to "repair" it. Ha! All the guy did was take photos of the TV. We then got a call that the screen was cracked, and Samsung doesn't cover cracked screens at any time, even 1 day after purchase! I then called their "Executive Customer Service", and the rep said "No, we do not cover the screen!" And of course, that is the most expensive part! At the time of purchase, we mistakenly bought Best Buy Service Plan. Upon calling Best Buy, they said their worthless plan doesn't cover cracked screens either! Googling for cracked screens, one finds many, many HDTVs with screens that crack. I'm going back to my old 36" Sony CRT TV - forget multi-thousand-dollar junk HDTVs!

I bought this Samsung PN58A550A1FXZA 58-inch TV over 3 years ago. After 3 years of playing, one day it started making the same clicking noise that everyone else complains about. Most of these TVs have too many complaints about power supply issues or bad capacitors. Some models are fixed for free! After contacting Samsung, I was told this model that I have is not covered for this problem and is not fixed for free. I am so angry, frustrated and disappointed with Samsung. In 2008 Samsung was said to have one of the best pictures - even over Sony and Panasonic. Samsung came out of nowhere and got famous. Now you are too cocky to fix your mistakes. Why does Samsung fix only certain models for free and then have consumers spend more money on these expensive Samsung TVs that basically have the same symptoms and problems? These TV sets were very expensive. When I purchased mine, it was almost $3000.00. My RCA projection set is still running after over 13 years!

I bought my Samsung TV a couple of years ago and am very unhappy with my purchase. The first thing that happened was the on/off button on the TV stopped working. Okay, so I let that slide, writing it off as a minor mechanical issue - maybe a spring or something like that. Recently, however, the TV has been taking several minutes to turn on and the time from pushing the power button to start up is increasing by the day. It makes this clicking sound and then finally after a long series of clicking, it turns on. I'm very irritated with Samsung's poor customer service and shoddy build quality. I have a Samsung refrigerator and it has problems as well (doors slightly uneven, Gerry-rig fix by the tech to prevent it from catching on fire, which left an unsightly raised area on the top). But I digress.

4-year-old Samsung LCD TV (model lnt4053h) - I am having the on/off problem that seems to be caused by the capacitors. I called Samsung and was on hold for 30 minutes. I was about to give up when they picked up the phone, and 5 minutes later, they had set up for a local company to call me to set up a free repair, replacing capacitors and power board.

I bought the TV in 2008. Now just 4 years later, the red light in the lower right just flashes. It won't turn on. Samsung said there are known issues with the capacitors, so they sent a repairman out to look at it. He came, swapped out that board and it still didn't work. The repairman said it's definitely the main board (motherboard). I ordered that part, put it in and still the same issue. Samsung called me back and said there is nothing they will do to correct this. I will never buy another Samsung product again as they do not stand behind their poor quality products.

I paid $3,800 for this TV from Best Buy in 2010. The power supply card has gone up numerous times. When they were replacing the card, the new one blew up in their face. It worked for a while, and then stopped. Both Best Buy and Samsung refuse to do anything with this lemon. I guess I have been ripped off by both of them. Is there no justice? How in America can they get away with this?

We bought a Samsung 46" inch TV in 2008. About two weeks ago, we noticed it was taking longer and longer for the TV to turn on. The power light would turn on and off several times before it would come on. It got to the point that it was taking 10 minutes for the TV to finally turn on. I saw on the reviews that some TVs were recalled.

I brought 32" Samsung TV from Best Buy on 06/17/2010. The on button started to take longer and longer to come on for TV. Last night, the TV shut down while I was watching it. I tried everything the manual told me to do but would not come on. This morning, I called Samsung on the number in the manual. I told them I had bought a 32" series 450 model LN32C450E10. They said my warranty had expired and that I could take it to get repaired at my cost or buy another TV. I do not think a TV should stop running after only two years of normal wear.

I have a two-year-old Samsung 40-inch LED TV which is now out of warranty. There are red, green and blue lines going from top to bottom on the left side of the screen and Samsung has no answer for this problem. I would like to start a class action suit to help everyone with the same problem.

We bought a 52 inch Samsung LCD TV in 2008. Keep in mind it was in storage for two years. Now, in 2012, either when the TV is turned on or shortly after running, the screen will either freeze with what was being watched or the screen turns to a host of colored lines up and down. The only way to clear the screen is to hit the power breaker. The image remains when the TV is merely turned off. Samsung was contacted and I was told the problem may very well be the surge protector. Really? To trouble shoot, I tested the hook-ups and surge protector by putting our LG in place of the Samsung and it worked fine. I have a repairman coming by today for $75 to determine if the Samsung is worth fixing.

I purchased a DLP56 TV Samsung. The TV is less than 4 years old, and it started to turn off without command. I called Samsung and got an appointment. Then with cause, they canceled the appointment by email. I contacted Samsung again on 10/14, having the same problems. They attempted to have another repair service call scheduled, and I was informed that the repair service only operates in Melbourne, Florida. I did inform them that there seems to be a manufacture defect. After reading numerous complaints with the same issues, I was amazed of how many were experiencing the very same issues with Samsung products. Please if there is anything as a consumer law, this cannot be ignored. Thank you for your cooperation. This item is not a cheap purchase.

LCD Board defective: I am an owner of a Samsung LCD television model LN T4665FX/XAA. Like so many others, my television recently had to be repaired under Samsung's TV capacitor recall. This repair did fix the power on issue that it was having but did not fix the dark picture issues. As of yesterday, my television has gone completely black (although it does have sound). I have found hundreds of boards dedicated to people with this exact same problem and am wondering why it hasn't been added to the recall for this model. I spoke to Samsung and they said that it was not covered under the recall or under warranty and that I would have to pay out of pocket, just like every other poor sucker who bought one of these lemons. I would love to know if anyone is pursuing this issue.

I purchased a new Samsung Series 490 Plasma TV for my son, for high school graduation in May 2010. He left shortly for college in August 2010 (TV not used since). I went in to clean his room for his return in November. I was excited to see him. I tried to turn on the TV to watch Debate while cleaning. Only a red light blinks on the lower left corner. I called the cable service provider, and they say it’s not the cable. I called Samsung, and they say that the TV is broken and my warranty just expired. This is ridiculous. We spent a lot of money for this TV. You should be ashamed of this product. We bought a 2-year warranty, and 3 months later, TV doesn’t work. Everything is Samsung in our house, down to the Galaxy 3 cellphones we all use.

I purchased Samsung 56" DLP HDTV on January 3, 2009 with three years extended warranty. In March 2012, I got no picture. I called local TV repairman. He replaced the lamp and charged about $348.00. Now on Oct. 8, 2012, again I got no picture. I called the same repairman, and he told me that there might be other part which is causing the lamp not to turn on. Then, I called Samsung. They shrugged me off and said I am on my own because my extended warranty has expired. Since I read some many negative reviews about Samsung and I bought my TV on January 3, 2009, I should be covered under the settlement because my TV was manufactured before December 2008. Where can I find out?

After only owning this Samsung 46" LED HDTV for two years, it developed vertical lines at the top half of the screen. After it warms up, then there is a thin horizontal line across the middle of the screen. Everything above the line is totally blurry. Everything below the line is sharp and clear. We jumped through all the hoops with Samsung only to be told there was nothing they would do for us, except submit a repair ticket to a local TV repair shop. We had already spoken to the repair shop and they said it needed to have the panel replaced. The cost would be $900 + $275 for labor. So, now we are stuck with a piece of garbage TV. I will never buy another Samsung product ever. We were actually thinking about buying a new top of the line Samsung refrigerator. We won't be doing that. Don't buy Samsung is all we can say. Their customer service and support stinks.

I have a three-year-old Samsung 40" LCD television I purchased for almost $900. Shortly after we got the TV, it began making loud cracking noises. But we had no other problems. About two weeks ago, we noticed it was taking longer and longer for the TV to turn on. The power light would turn on and off several times before the TV would come on. It got to the point that it was taking 10 minutes for the TV to finally turn on, and then finally last week, it stopped working at all. I have a couple friends who repair televisions, and they both told me it sounds like a capacitor problem, which is an ongoing problem with Samsung TVs. They told me to contact Samsung and that they should take care of it for me. Originally, Samsung said they would take care of the problem and have someone come fix it. Then the repair company informed me I would have to pay for the parts, labor and service call.

I'd like to know where and how to file a claim against Samsung about the bad capacitors problem for TVs from 2009 and up. Since only TVs till 2008 are getting repaired for free, I think all of us with the same problem should file a claim against them and try to make them accept the responsibility with this issue.

The Samsung 61-inch DLP TV no longer works. It does not turn on. I have blinking lights on the front of the TV. I have had to replace the lamp multiple times and have recently been told that the cause of my problem is due to a capacitor issue with the TV. I contacted Samsung and was told my TV was not covered under the class action suit even though it was purchased on 10/29/08. I am concerned that this may cause a fire due to the overheating of the ballast. Samsung is not willing to help fix the problem. Samsung is not taking responsibility. Therefore, I am going to file a complaint with the NYS Attorney General's office. Anyone else having any issues similar to this, please do the same and hopefully Samsung will be held accountable. I am shocked at the number of people that I have read having the same or similar issues that I am with a Samsung TV.

46' LCD TV LN46B650T1FXZA - After 3 years of normal usage of our TV, which cost us close to $2,000 3 years ago, the LCD panel went bad and Samsung will not help with any of the expenses to fix the TV. It is estimated to cost us $1,000 just for the part.

I purchased Samsung LN52A750RFXZA in 2009. In 10/2012, TV starts clicking and won't turn on. I've learned that there is a settlement notice for TVs 2008 and prior with this issue. Since my TV was manufactured in 2009, it's not covered under this settlement. My complaint is that you're aware of the issue and regardless of the year, "it is an issue." Samsung will not repair and wants me to pay for the service charge. I will never buy Samsung again!

I purchased a 52" Samsung Model LN52A550P3FXZA LCD HDTV three years ago and the TV has started turning on and off and coming up with a green screen and screeching sound for approximately 10 times until it finally heats up and remains on. The picture is fine after this initial fiasco. After researching and contacting Samsung, they did send out a technician that replaced the capacitor but told us that was not the problem; it was the motherboard. Of course, as soon as he finished and turned the TV on, the same problem existed. Samsung will not offer any assistance with the motherboard issue. I have a 20+ year old RCA that has never had any problem and feel this expensive Samsung is a piece of junk and that they should stand by their product. I plan on telling anyone who is thinking of purchasing any product by Samsung to reconsider.

I purchased a 55" LED TV in July 2010. It was fine until a few days ago, the TV won't turn on anymore. I googled online and found out it is a know issue of defected capacitor on Samsung's TV. In fact, a settlement has been reached in a class action lawsuit filed against Samsung. However, the settlement only covers certain models and manufactured prior to Dec 2008. So my TV is not covered. I hope there will be another class action lawsuit against Samsung to cover the capacitor defect on all the Samsung TVs. Meanwhile, I will not buy a Samsung product again.

Two years ago, I purchased a Samsung 46" LCD TV, model LN46B650T1FXZA. Last year, I began having an error message pop up saying "No Device Found - USB2 Overload" with nothing in any of the USB ports. It was annoying at most, and after downloading new firmware, it reduced the frequency that it occurs but did not eliminate it. Being just out of the 12 month warranty, the only option for a permanent fix was $300 to replace the main board. I elected to just tolerate the popup.

We purchased a 40-inch Samsung flat screen LED TV (model no. Ln40a550p3f s) and had no problems - it was not damaged. It just didn’t power on one day, and it hasn’t turned on since then. The power light on the front flickers - it turns on for a couple seconds and turns back off. We tried buying a new power cord, but it still doesn’t work. I don’t understand how it just stops working.

My TV is a Samsung LN32A450C1D that isn't working due to bad capacitors. Now, Samsung has a settlement class action that covers the problem with TVs manufactured only till December 31, 2008. And because mine was made in January 2009, it won't be repaired for free, even if my model is in the list of TVs with the bad caps issue. I'm not the only person with the same problem. I think Samsung should take responsibility with this situation. It doesn't make sense that older TVs with the same problem are getting fixed and a newer one doesn’t.

I have a two and a half year old 46” Samsung LCD TV (LN46B630N1FXZA) that has thin black horizontal lines that go from the top of the screen to the bottom. After researching the problem online, I found that Samsung TVs have a serious problem with this issue, and even worse, that they are not admitting or assisting their customers in rectifying them. After speaking to four operators from Manila, Philippines, to Greensboro, South Carolina, I was told that I could either have an appointment set-up with a Samsung approved service provider at my expense or accept their sincere apologizes as my warranty had expired. I was told by all Samsung representatives that they never heard of the problem I was having.

I bought a 52" Samsung LCD TV (model LN52A580) a little over 3 years ago to have it developed a black line down the center of the TV. Had I known that Samsung doesn't stand by their products or even care about the shoddy workmanship, I would have spent my money on a Vizio or some other brand name product. I suggest that buyers stay away from Samsung and as a former customer with four other Samsung TVs, I am just buying time until they go out too. I will be spending my dollars with some other company!

I paid $2500 for a 50" Samsung. One year later, it started turning itself off. Repairman came out and replaced the lamps thinking that was the problem. I turned the TV on the other day and all it does is make a very loud humming sound. I had to unplug it to get it to stop. I found the class action info online. My model is not listed. I know it's the capacitor. I called Samsung directly and was told my model is not on the list and basically, you're on your own. I told them that they know it's the capacitor. She said sorry and hung up. People! Do not buy Samsung products!

My warranty has expired on the Samsung 55-inch LNT5265F and I am having the same problem described by many: multi-colored dots and the TV restarts 2 to 3 times right now. We bought this in March of 08, so it's been over 4 years. I remember having a Sharp back in the day, a 32-inch which lasted without any problems for over 15 years. Well, I got this for $2,600 from Sears, so I guess it was a good price at the time, but I’m really disappointed. After researching the internet, it seems that Samsung may have used cheap capacitors on the power supply board. Hopefully, I can replace them myself. We'll see what happens.

Until recently, I worked for a company that sells and handles extended protection plans for over 200 companies. Every Samsung item that was sold with an extended protection plan, we had to replace the product over and over. I was advised that the stores tell customers that Samsung is out in California. It is not in California! Samsung is a Korean company, as in Korea! Not the United States. Samsung makes every product they sell in either Korea, China or a very few items are assembled in Mexico. All of Samsung's parts are made in Korea or China, with all the materials that make-up the parts also coming from Korea or China. Personally, I have handled over 10,000 customer calls about Samsung, people crying over their mistake buying Samsung. Please people, OMG! stop throwing your money away!

We take very good care of all the things we own, I would like to state. We left on a Saturday, Sept. 15th, 2012, to go camping (TV worked fine that day). Then we came home on Monday, September 17th, 2012, and there was absolutely no picture but the sound worked. I called the place we bought it from and paid $500 insurance policy for. They sent out the local TV repair place and voila, "It is your fault the screen cracked under the glass." There is no chance we are throwing things and the TV has never been moved since we bought it! Insurance we paid for still has 2-1/2 yrs on it. ABC Warehouse will not refund that money nor will Samsung. We paid a lot of money for this and we just want some retribution for this, as we know we did not cause this to crack.

I bought a 50" plasma TV Samsung model PN51D430A3DXZA less than a year ago and it's still supposed to be covered by factory warranty till 01/01/13. While watching TV last Friday, I heard cracking noise and spider-web appeared in the right upper corner of the TV. I was afraid it will blow up and unplugged it right away. Saturday morning, I emailed Samsung support and they made an appointment for Thursday (ticket **). Trying to be helpful, I did email them the picture of a screen so they know what to bring along.

I purchased a Samsung LCD TV, 40 inches (Model no. LA40B5501) in the month of September 2009. This product of Samsung comes with a warranty of one year. Samsung has cheated me right from the date of purchase by supplying a defective LCD TV. This is evident from the fact that within a few months of purchase, the motherboard of the LCD TV stopped working and after taking up the matter repeatedly with the service center, it was replaced with a new one. However, the real flavor of buying Samsung TV was yet to be seen. First, its circuit got damaged, then its remote had issues and to get them repaired, I have spent my hard-earned money only because Samsung has supplied me the defective product.

3-year old TV, same reported problems with colored streaks. I took it to their repairman and it's going to cost $900.00. Samsung had the nerve to offer 10% on a new TV. They gotta be joking. I'll never buy Samsung again and have already talked to several people out of buying Samsung.

I bought a 32-inch LCD TV from Dell about three months ago. I did not have it but a couple of weeks and it started turning itself on and off. And now it turns off after a few minutes and won’t come back on for awhile. When it does, it turns itself right back off. Samsung gave me no help at all and said they would be in touch. It has been weeks and I heard nothing. The TV is under warranty, but I doubt if they will honor it. Dell said I had to deal with Samsung, so I guess I’m out of luck.

I bought a Samsung PN58C550 plasma TV. On the TV, when there’s a white background, there are colors from one side to the other. I had to have the panel replaced twice, but it is doing it again for the third time. They refused to help anymore and I called at least 10 times and each time I get different answers. I am not happy. I paid a lot of money for the TV. I think they gave me a defective panel on purpose knowing that they would not help anymore.

I purchased a Samsung 50" LCD TV in 2010. Lately, I've been noticing on the left side of the TV Screen is covered with multicolored vertical lines. However, I understand my warranty is out. I noticed there are several complaints on this problem and looks like a default with the TV. Can someone please help me?

I bought a Samsung 50 inch 1080p plasma TV (model # PN50C550G1FXZA) from Best Buy on Sept. 07, 2010. On August 10, 2010, a thin black horizontal line formed across the screen approximately 6 inches from the top. Two weeks later, another horizontal line formed about an inch below that one. I then contacted Samsung regarding this issue. I gave them my information and asked if they had heard of this problem. They assured me they hadn't. They suggested I take some remedial steps to resolve this issue and then if not call them back. I called back and they said they needed all of my info again. They started suggesting the same steps I had just tried. When I said that didn't work, they began transferring me and each time asking for all of my info again. Finally after a week of calling back, they transferred me first to a supervisor and then to exec. customer relations (again needing all of my info), each time saying there was nothing they could do for me. It was my problem.

After only owning the plasma TV for a little over two years, I am starting to get black horizontal lines. They refuse to help me and want to charge the cost of the TV to repair it. Then they say they can’t guarantee it will fix the problem, but I'm still going to be out the money. What a joke of a company. Retailers should be ashamed to even sell their brand.

I bought the new Samsung 36" TV in 2007. After about 1 1/2 years, it would no longer show a picture when I turned it on. Samsung thought it might be the capacitor problem that they were supposed to fix and I had a covered model. I brought it to their authorized representative (70 miles away) and repairman said it was the power board or something like that. It's been so long. Not covered. I paid $800 for a TV to last less than two years. Never again.

I have made several attempts with Samsung Customer Service as well as their parts distributor, JJ Parts, to get the proper part for my defective Samsung TV. I purchased a $1400 46” LED TV from a Big Box Retailer approximately a year and a half ago. This week, the power supply to the TV suddenly went out and we have no power. My model # is UN46B6000VFUZA. To make a very long story short, after speaking with Samsung to troubleshoot, I was given the part number AA95-01846B as the power supply board for my TV. I spoke with JJ Parts (Samsung distributor) and was told this part was on national back order and would not be available for up to 6 weeks. I expressed my frustration and was told a representative from the Exec. Customer Relations team would be reaching out to me the following day.

I have a Samsung 65" DLP TV, and it started getting white dots all over the screen. I contacted Samsung, and they were no help. They refused to fix it, and I got information for a TV repairman, who works with Samsung. I called the repairman, and he said that was a normal issue with the TVs and to call Samsung and ask for the ECR and they would fix it for free, as they have had a lot of issues with those TVs and have been fixing them for free. I called the Samsung ECR and basically was told I was out of luck. How can you make a product, find out that you have thousands or more of products that are defective, and not fix the problem for your customers? I am disgusted with this company. I have spent tons of money buying their products and will not spend any more. I strongly suggest to look into another company when purchasing your electronics!

I brought an LED TV Series 7 in Feb. 2012 from Sears and within two weeks, I had problem with the Smart Hub Remote not working. I was told a new replacement remote would be sent in March. Now Sept. and I still do not have the replacement. It's been over six months to send me a replacement and still waiting. Samsung's excuses are it was back ordered, sent to the wrong address and I must wait for that person to return my remote, incorrect data put into system showing I have received when I have not, and shown as sent when not and more. The remote burns up batteries and in order for me to get it to work, I must replace the batteries. I have spent a minimum of $50 over more since March replacing the batteries. Battery replacement has been a once a week and sometimes twice a week process since Feb.

I bought a Samsung 32" LCD TV a little over a year ago. It started flashing all the time, and then one day, it graduated to audio and no picture at all. I called Samsung and they had me run a diagnostic on it to determine that the TV needed service and their warranty is only for a year. They offered for a tech to come out and look at it, but I was going to be charged $99 for a service or take it in to a repair shop. I have purchased Samsung products in the past, but will not buy another Samsung product again. It lasted just long enough to come out of warranty.

First, I am very angry from the service and the quality Samsung is providing us. More than 4 weeks ago, we were in contact with the customer services and the complaints department in Egypt for the exchange of a 40” LCD (Type number: LA40D550, Model: LA40D550K7R, Model Code: LA40D550K7RSMN) as it stopped working due to some technical problem with the television. It stopped due to a technical problem, not due to personal misuse. So normally, the television should be exchanged with a new one because it’s still in the guarantee period. But the agent here in Egypt is not responding to any of our complaints. This is so unprofessional. We are supposed to be dealing with a good company; but actually, we’re not. Please proceed with the exchange (because a client is very angry with your company). More telephone numbers to contact us: ** and **. Thanks.

Dead 32" LCD, minimal use - The TV no longer powers on or does anything. Unfortunately, Samsung warranty is only one year and this TV isn't on the list for the capacitor class action suit. I am not interested in buying disposable TVs. On Google, I found several people with the same model with the same problems. Samsung needs to own up to the cheap parts they use and admit that they still have widespread TV quality issues. Model LN32B360C5D.

Samsung plasma TV model #hpt5054x/xaa - Samsung had a lawsuit to replace faulty capacitors and that just happened recently. I had these faulty capacitors replaced by Samsung for free, but now I have a new problem. I have a black screen. What I am thinking is that the faulty capacitors fried the motherboard and now this issue is on me because Samsung only had to replace the capacitors. I have only had this TV a couple of years and spent $2,400 on this TV. You would think it would last longer and they would own up to their problems...

I loved my three-year old 32" Samsung TV until it developed a problem last week: a wide vertical strip running along the right side of the screen that is sometimes white, sometimes looks like pinkish crown molding, and is sometimes multicolored. I am going to see if it's worth repairing or if I should just junk it and start over. It's very disappointing. My sister's Samsung (52") lost video a few days after the warranty expired. However, the company fixed the problem for free.

I would like to express my concerns that I am having with my Samsung LCD television. I purchased my TV about 4 years ago and a few weeks back, I started to see white dots appear on the screen. I did some research on the Internet and was amazed at how many consumers are having this same issue. I called 800-Samsung and was treated very rudely and was told that this has been an issue with the DMD that was made by Texas Instruments.

In Jan. of 2010, we purchased in good faith a 65" Series 6 650 LCD TV from a reputable local home theater store (which we don't wish to name right now). In May of 2012, the TV went blank/black (video went out). We were under a 3-year extended warranty with the store and called them. The store picked up the TV and we had to watch TV in the bedroom for the next 2-1/2 weeks as the other TV is wall-mounted. The TV was returned repaired and once again on July 25 of 2012, the TV went out (same situation - no video). The TV has been out for repair at the store for almost 5 weeks and we are having a difficult time getting the store owner to return calls regarding what is going on with our TV. We paid almost $6,000 for this TV in addition to another $2,000 for mounting and hookup to hide the wires in the wall. We feel we may have gotten a "lemon".

My Samsung 46-in LED Smart TV (model UN46D6003SFXZA) that I bought in December 2011 turns itself off randomly all by itself. It also makes loud crackling like something inside the TV is going to explode or catch fire. The crackling has happened twice now since December. Customer service just told me to do this and do that, check connections, and so on. Nothing worked. I sent over the receipt, and now, they said they do not have any copy of my purchase receipt from Best Buy. The picture is beautiful, and features, if they work, are good. I just do not want my TV to catch fire, and I want it to stop shutting off by itself all the time. This is my only TV. What do I do. I won't recommend Samsung to anyone after this, since apparently, this is so common with their TVs.

DLP TV recall - I set up a repair. I was told later that a power board for a TV less than 4 years old was not available. My model is supposed to be repaired under the settlement agreement. Somewhere, someone has a part for this TV.

I purchased a Samsung 52" LCD #LN52A850 in November 2008. A few weeks ago, about 1/2 of the screen was covered with multicolored vertical lines. Samsung told me I was out of warranty and to call an authorized service center for repair. A tech came to my home and said I had a defective panel which would cost over $1,000 to repair. I called Samsung and spoke to at least 3 people who say there is nothing they can do about despite the fact that they admit that they are selling defective TVs. I think that Samsung is in breach of its implied warranty under the uniform commercial code. I've lodged complaints with my state attorney general, the BBB and the FTC. Samsung needs to be stopped. They can't keep on selling consumers defective TVs and then hide behind the out-of-warranty issue.

I was shocked to find that through the Samsung Smart TVs and Blu-Ray Players, my family had full access to Adult content, without any pin code or privacy notice, by accessing HBO GO Late Night videos and Netflix NR films (search for X - full frontal nudity). I checked the Samsung Smart TV content guidelines, and it said that Samsung is very strict about enforcing "nudity" standards. It appears that in order to promote their TVs and Blu-Ray players, they are actively promoting HBO GO and Netflix, even though they violate their guidelines. Please get them to remove these applications from their channel store, till HBO and Netflix clean up their act.

After researching for several months, it was clear that Samsung got very high ratings for their products. So in February 2008, I purchased this beautiful set (Samsung LN-T4661F LCD TV) and loved it. A year later, after my warranty was up, I had a burned out capacitor. The repair cost was $100. Within 6 months, a thin green line appeared on the right side of the screen but gradually disappeared after about 10 minutes. Over a period of a few months, the line became black and did not disappear, only faded to red. From red to green - where's Santa? Meanwhile, dark clouds are blossoming on the screen, like a Rorschach test. I started combing the web for info and discovered that this display panel problem has been a problem with Samsung for at least as long as I have had the set. Why were they not recalled especially since they apparently knew about it and were still selling them?! I cannot afford to replace the set - even at the low prices available in this economy - and I'm continuing to watch it with these defects. I'm spitting mad at these Samsung people!

Poor quality and known defects - The TV has the white screen and looks like a negative image. Samsung knows it's a manufacturing defect but refuses to take ownership of the problem.

We were watching TV (50-inch plasma) one night and the TV made a loud crack and went black. We have only had it a little over the two years which is covered without additional coverage. We feel this model should be a recall because we have read other people's complaints and they are in the same boat with their plasmas. We would like Samsung to stand behind their product, we paid good money for this unit and believed Sears when they told us that it was top of the line when we purchased it. Please respond. Thank you.

I bought a Samsung refrigerator. After 2 years, it stopped cooling. We complained about it but 4 to 5 times they took it, repaired it and we got it back still the same. Afterwards, they installed the net like at the back of it where the sides were getting wet and it's just woeful to use it. The company is saying it's electronic goods, so it happens. Afterwards, we bought 32--inch Samsung LCD TV but after 2 years, it's screen went off and now they are saying it will take 15000rs to repair it. My questions is, why this company is looting poor consumers' income by producing such duplicate products?

Our Samsung television model LN40B550K 1fxzc keeps turning off while we are watching television. It is really annoying especially that the warranty just ran out. It seems like planned obsolescence.

Exactly 3 years ago, my Samsung TV was first put in use. Currently, when I turn on the TV, it stays on a black screen for at least 30 seconds before projecting an image. When changing a channel, there's a black screen for about 15-20 seconds. When turning off the TV, a black screen with the audio is still on for about 10 seconds before turning off. Now, I realized I no longer have a warranty; however, I work 50+ hours a week and live on my own. Needless to say, I don't watch a lot of TV. Also, Samsung is stating this is "normal wear and tear" yet when I researched this further, I saw the 2008 models (mine is a 2009) are in a class action settlement for the exact same issues I am having. I have spoken to Samsung via online chat, telephone, email and Facebook now. With the exception of the online chat, I had made it known that I want to speak to a Supervisor about this issue as I refuse to have it serviced when it is clearly a poorly made product. Yet, that has still not happened. I do not feel that I should be responsible for the capacitor. Maybe I shall wait till there is a class action settlement with the 2009 models, because I am sure it is bound to happen.

Samsung should stand behind their product. A 42-inch LED Samsung that is 1 year old had the master board out in 2 months. Now at 1 year. it has no A/V. It has been out 2 weeks. After 8 calls, I just found out that in order to get a replacement, the TV has to be "unrepairable" or they will keep repairing it (that is until your warranty runs out). I bought 4 TVs in the last 14 months. No more.

50" Plasma TV model #PN50C430A1D - I bought the TV new from Leon's Furniture in Ottawa, ON less than 2 years ago. In the first year, I had to get it repaired due to a negative image showing on the screen. Now I have a thin red line appearing on the right-hand side from top to bottom of the screen. It will cost me approximately $1,000.00 to get a $900.00 TV repaired, which is not even 2 years old, so it is a write-off obviously. Samsung is not willing to help even though I purchased 3 TVs from them in that same time frame. They say that it's too bad, I wasn't lucky. Wow! Thank you very much Samsung for treating a loyal customer this way. Needless to say, they have lost my confidence and support in their products. So consumers, beware of Samsung Plasma TVs.

I bought Samsung 46" LED Smart TV three weeks ago. The TV remote was DOA. It had to be replaced. TV now goes into some mode where the remote will not do anything. TV needs to be power-cycled every time this happens. Buyer beware! It seems like Samsung quality control is nonexistent! If you do buy a Samsung, purchase maintenance or extended warranty.

I called s Samsung about an issue with the capacitors in my LN46C63051FXZA. They instructed me that my TV was out of warranty and that they would open a service ticket that will cost me $400 to be repaired. After doing some research, I have found that this is a common issue with Samsung TVs and it appears that Samsung has been fixing the issue for many others under a onetime extended warranty just for this issue. I did as the forum on your website suggested and I called Executive Customer Service. After being put on hold for a few minutes, she came back and said that there was absolutely nothing they could do. I would really like some guidance and assistance in what I can do to get Samsung to work with me on this issue. I understand that any other issue the TV may have will be my responsibility however, I am very dissatisfied with their customer service and customer loyalty at this time. Any guidance would be greatly appreciated.

I bought a Samsung LCD TV a little over a year ago. It started flashing all the time. I called Samsung and they emailed me a file which I downloaded to a flash drive, and then I placed the flash drive on the back of the TV. It worked for a day and then it started flashing again. They offered for a tech to come out and look at it, but I was going to be charged $99.00 for a service call so I said no. I will not buy another Samsung product again.

My Samsung 42" plasma TV is defective. It clicks on and off by itself. When I called Samsung, I was referred to their department who handles the capacitor issue, which they call it capacitor settlement. After speaking to their representative, I was told that my 42" isn't covered, only 52". The symptom is similar. I was reading the messages in the Samsung Facebook page and read one FB member that his 52" has the symptom and reading the messages from Samsung which said that his 52" plasma isn't covered and he has to pay for the service.

Incompetent and arrogant personnel: My TV happens to be only 7 months old and still under manufacturer's warranty. It got damaged, and Samsung has refused to honor the warranty. I wanna sue this company, and I need help. I might get nothing out of it, but I am a poor woman who spent months saving for this TV and I just want my TV repaired. I talked to one of their managers, but they just laughed at me, saying I should know better, when I said I will sue them. Now, I could use any help out there. I feel so used by Samsung, and I wouldn't recommend it to anybody. They are the worst company ever. I heard they have bad stuff like silent recalls, too. I wish I knew better. It's what I tell everybody who comes to the store I work at. Don't waste time with Samsung. I plan to print advertisements and pin them everywhere in the city about how bad Samsung is as a company, and I wont stop. The word needs to get out there.

I bought this Samsung LCD HDTV, LN46B650, online from Best Buy on June 30, 2009. In April 2010, I had to replace the panel because of defects. Geek Squad did it (order # **). It started to work okay. I used it since then approximately 7 months per year because I spend all falls, winters and springs in Florida. On July 21, 2012, the panel got screwed up again. The service Masters Touch together with Samsung technicians agreed that panel must be replaced. I called Samsung Customer Care and Executive Customer Care. They refused to pay for new panel.

DVD - I would not recommend Samsung to anybody. Customer service sucks. They could care less about the people that buy their product. I spent 6 1/2 on the phone to hear, yes sir, and I understand sir, about a thousand times. When you ask for a supervisor, I don’t have one, after all that time all I got was; then don’t buy our product anymore, no problem, we don’t care, stop bothering us and we don’t need you as a customer. Hey, no problem, as far as I am concern, Samsung’s whole staff should be fired and sent to work at the hamburger stand or should sell paperclips on the corner because they have no brain of their own. You tell them that you don’t want to hear yes sir, or I understand sir anymore and the next thing out of their mouth is I understand sir. Morons and no help at all.

I contacted Samsung about white pixels that are all over my 61” screen. Their response is simple and convenient: they say my television cannot be having this problem because their research says so. They will not share any details of the research, cannot tell you what models they know have a problem, will not give you the possible cost to fix and say this is due to wear and tear which means that you should not expect Samsung products to last more than a few years. Now, they actually have discretion to cover with a one time warranty exception, so it depends on who you speak with. Bottom line: They don't stand by their products. Mail CEO and BOD! I believe their response is driven by lawyers due to the last class action over capacitors.

Samsung 55-inch LED UN55D6300 - I purchased this TV from Fry's in May 2010 and had been happy with them until June 2012. The top of the screen showed a black bar about 6 inches in height when the TV was turned on. It usually lasted a few minutes and went away, but now it lasts a good 20 minutes. I found a couple of authorized repair companies through the Samsung website. I contacted the nearest one and they asked me to email them a picture of the problem. They responded by telling me the part was over $1,000 and with labor, all the total repair price is over $1,300. I paid $1,599 for this TV, so there's no way I'm going to pay $1,300 for repairs. I have no idea what I'm going to do, but this is ridiculous. This was my first Samsung purchase and definitely my last.

I bought a Samsung TV (UN46B6000VXFZA) in December of 2009. I paid $1,799 for it. Not even three years later, the TV just died, no picture. I called Samsung and explained that I only had the TV not over three years and it’s dead. Now, I paid extra money for the "So called" best TV at the time. They said there is absolutely nothing they can do for me. I explained that I will pay for any labor if they could send me the part for free. They still said no. I called an authorized Samsung repairman and he explained the part I need is $112. I called Samsung again and asked if they could send me the part, which for them is about $49. They still said no and there is nothing they could do. I am writing to you to complain about how bad of a company Samsung is. I spent $1,799 2.5 years ago. They should stand by their defective TV and work with me to make this right. Please don't let them cheat and rip us off as consumers. Thank you for your time.

Our Samsung LNS4692D suddenly had no video but did have audio. The TV is out of warranty. When I searched the net, it appears that this is a known issue, regarding faulty T-Con Cards. I believe Samsung should have notified owners that this was an issue and replaced the cards at no expense. Worse, I also see that newer Samsung LCD TV's have the SAME issue (faulty cards). I believe this is terrible business practice to know there is an issue and still deliver products to all of us "suckers" out there who plunk down our hard-earned cash and are unaware.

I purchased Samsung LN46A650 high def 1080p LCD TV in 7/2008. My problems began in 1/2012. It has horizontal white lines in the upper screen. In 3/2012, boxes of light colors appeared in the upper screen. I contacted Samsung in 3/2012 and they recommended owner initiated repairs. When there were no changes, I contacted Samsung. They recommended I take it to an authorized dealer which I did. Authorized dealer informed me that it would be $900 to replace the screen. I called Samsung and a representative told me that Samsung would not pay for any repair. I told the Samsung representative that I would not consider anything manufactured by Samsung and that I would warn my friends and family that Samsung only has a one year warranty on their products. Do not purchase any Samsung product. I will never purchase another Samsung product.

I purchased a 55" plasma about 10 months ago. I'm sitting, watching a golf tournament with my daughter. The screen goes dark, then comes back on. Then, it does it again. I turned the set off and waited a few minutes, then turned it back on. Sparks flew from the bottom center of the screen. TV won't come back on. I called CS to discuss getting a service tech out to look at the TV. The service tech called me back and asked a few questions, then told me it's $100 to come look at it. Then, he told me that Samsung will tell me it was physical damage and there was nothing he can do. I should just buy a new TV.

Samsung capacitor settlement - I bought a Samsung 46-inch flat screen television less than 2 years ago. It has the capacitor problem that is mentioned in the class action lawsuit. However, my model was produced 2 months after the covered date. Samsung is a sham! I'll never buy another Samsung product as long as I live. Spread the word. It's important that this company is exposed for the sham that it is.

Samsung capacitor problems - There has been a class action settlement covering the turning on and off of Samsung TVs. It doesn't cover new ones, but if yours was made before December 2008, you are likely covered and can get money back if you paid for your repairs yourself. I am in Canada and doubt that they will cover my repair though! Drat.

I purchased a Samsung five months ago. It started strobing within 2 months. Eight months later, Samsung has yet to repair or replace after three service calls! Granted this is a cheap brand - Samsung, so you get what you pay for. Advice: Pay a few extra bucks for Sony or Toshiba and get a TV that works! Check the blogs. They are all over the internet with this problem of strobing or flashing. Eventually, the screen will go black and the sound will disappear. Samsung is cheap TV, not smart TV as they advertise.

I bought a Samsung 46" LED TV for $1,800. After 2 yrs, there were black clear lines through the entire TV picture. I also purchased a 2-yr. warranty for $175 with Best Buy but missed it by a couple months. So they were no help when I called. Then, I called Samsung and they ran me through the usual troubleshooting steps. They said I could be set up with a repair ticket at my expense. I said what, and told them I can't afford this and their product at that price should be covered because this is a production issue and they denied it. We need a class action lawsuit. I will hold the TV in a closet with receipt. I'm waiting patiently.

I purchased the Samsung 50” plasma TV (model FTP5084X/XAA) in 2007. Since then the power module has been replaced twice - once under warranty I purchased through Best Buy and once on my own (at about $900). This issue with their power modules appears repeatedly in the message boards I have read about Samsung. The company appears to be creating faulty products and, unless under warranty, causing the consumers to pay for it. It seems very odd that the same module failed three times in five years! Come on, Samsung, live up to your commitment to produce quality products with the interest of the consumer in mind.

Few months after the warranty expired on my Samsung TV, PN50A55081FXZA, it got a black horizontal line. Few weeks later, another, and then another. The TV is now unusable with dozens of these black lines. The TV is setup in an air-conditioned, dust free room with a very good surge protector. What else can a customer do? I reached out to Samsung customer support and ECS but no use. As per customer service, the company is not aware of any such problem in Samsung TV's. There are a large number of similar complaints on CNET.com, ConsumerAffairs.com, ComplaintsBoard.com, and ClientComplain.com.

I purchased the Samsung 46" led TV in March of 2010 for $1400 (model # UN46B6OOOVFXZA). I am completely dissatisfied with product! The picture is currently distorted with rainbow lines running through it. I paid $87 for Samsung’s service repair just to look at it and was told that would come off of the repair bill. Well, the back panel needs to be replaced; it was quoted at $700 and the labor will cost $150. The repairman told me to buy a new TV. How can a TV so expensive be garbage after two years? This model also needs to be recalled! I am never buying another Samsung product!

My Samsung TV, model number LN52a550p3fxza, suddenly shut down yesterday and the light indicating that the television is on just kept clicking. I bought the TV in 2010 and paid $2,500 for it. I called Samsung, who told me that they would offer a one-time free repair which I expected since we have only had the TV for such a short time that costs so much. I can't seem to reach the repairs technician NISI-NJ. All I get is voicemail and one call back. Now, I am reading on this site that a lot of people are experiencing the same problems with their TV's as well. One person suggested a class action suit, and I am down for that course because Samsung is pretending that I am the only one with this problem. At the least, Samsung should issue a recall on these TV's.

High end LCD TV (LN46A650) purchased less than 3 years ago ($1500+) went bad after little use (red shadows in dark areas). Customer service says I'm on my own for repair. High end TV such as this should not fail with less than 1000 hours. I'm very dissatisfied with Samsung after buying many, many Samsung products to this point. I even have a Samsung DLP working after nearly 10 years, but it would seem that their products are a bit inferior as of late. I used to be a loyal customer, but no longer as I will give most other reputable manufacturers a chance before I give Samsung another. I'm very unhappy with the product and, apparently, I am not alone.

My Samsung DLP hlt5075sx/xaa, transaction # ** has been repaired three times now and the TV has gone out again. The TV was made in 2007 but I bought it in November of 2008 at a Circuit City as a model being discontinued. The TV has had trouble with turning on and off and then just showing three blinking lights in the bottom corner and a blank screen. The first time, the blank screen was white in March of 2011 and then showed a black screen again in November of 2011. We had a dot issue in May of 2012 that Samsung did take care of and now the TV is turning off and on four times and then you see three blinking lights again. We have paid $900 on this TV last year. Our model is not listed on the settlement list to fix. Samsung says there is nothing they can offer on this. For the fourth time, I will need my TV fixed.

Samsung Plasma PN60E8000 - We purchased this TV recently and within a half hour of turning it on, the problem started. It began to turn itself off and then back on again. This would cycle about every 4 minutes. We contacted Samsung support and they told us to unplug it from the surge protector and wait a few minutes and plug it directly into the wall outlet. This seemed to work for a while until it started again about a day later. We returned it to the place of purchase and exchanged for a different brand. We will never buy Samsung products again as we have had issues with their DVD players as well.

A black thin line appeared on the screen of my 55" Samsung Plasma TV. I had called CS and repair service numerous times and have not gotten any positive response from Samsung. Their CS personnel are so dry and don’t want to help. I have purchased in the span of 2 years 2 Samsung TVs, 1 Blu-ray DVD and 2 Galaxy cellphones and this is what I get for being a loyal Samsung user.

I purchased my Samsung 46" LCD 750 Series in Feb. 2010. In Feb. 2012, TV blacked out and won't turn back on. Samsung sent a repair tech to my home and replaced the mother board which seemed to fix the problem. This service was paid for by Samsung despite the warranty expired 1 year previous. Within the next few weeks, the TV began blacking out again intermittently. On June 20, 2012, the set blacked out again for good. I telephoned Samsung customer service explaining the situation. I was told Samsung would not fix the TV and I would basically be responsible for repair and/or replacement costs.

I have a 2 1/2 year old 46" Samsung LCD TV and I’m only getting the right side picture when I turn it on. This clears up after about an hour, but is getting worse and takes longer each time. This started when the TV was 1 1/2 years old. I phoned Samsung and was told they will not help with the repairs as it is past the first year. I will not buy another Samsung product.

I called Samsung this morning to ask what might be the cause of a white bar across the middle third of my TV. Below the bar, one sees the picture moving, while above the bar the picture is static, often with vertical colored lines running through it. The Samsung helpdesk woman (who was charming) said she has never heard of this issue. The warranty ended in 2009 and my only choice seems to be to call a repair service. I am not sure I even want to keep the TV, as I've read online numerous complaints exactly like mine. Any recommendations?

I purchased a 46" Samsung LCD TV in 2008. Since 2009, I have had problems with the display, mostly with the left side of the display not lighting up. Usually this would resolve in a few minutes but it has become progressively worse making the TV pretty much useless. I also have horizontal lines now at the top of the screen that don't go away. I called Samsung and they basically said "you're on your own." They manufacture defective products and I will not purchase another one. Please let me know if there is any class action related to this issue as I would like to participate.

I purchased an LCD TV, the model of which later became part of a class action suit. My TV was manufactured two months after the cut-off date of the suit (December 2008). I expressed my concern that the same faulty converters would have been used for a fair part of 2009. All the symptoms and the diagnosis for my TV were the same that thousands have complained of. Samsung had no way in pulling the faulty convertors from the manufacturing site, until the class action suit was filed. I read their quarterly and annual reports from 2009, and there was no mention of a pending class action suit over the convertors. In short, I know that these convertors were used in models during fiscal 2009.

I purchased a 52" Samsung flat screen TV approximately 2.5 yeas ago. The television has started turning on and off by itself and will never stay on. I've read online about hundreds of these complaints from angry customers who are dealing with this same issue. I am not sure if Samsung is doing anything to address this issue. I have other flat screens from other companies that I've had much longer and have had no problems with them. Any help with this situation would be greatly appreciated.

After watching my new TV, serial #aud23cps60120510, the right side of the screen started having vertical lines on it and that half of the screen goes out. I just thought that Samsung was a good TV and it would last for a long time. I called and was told this is a common problem with this TV and it will cost me $950 to repair. All three places I called for repair said the same thing. They knew what was wrong without even checking it. I went online and a lot, I mean a lot of people are having the same problem. The pictures that are online are the same as my TV. I feel like I have been really screwed over. Not sure what to do.

My Samsung LN-T4661F 46" LCD television is showing dead pixels on the screen. These pixels are long vertical lines in various parts of the screen. This television has been pampered and carefully cared for. Is there a recall?

Samsung TV sucks. I bought a 50-inch plasma TV about a year and a half ago and it started to develop vertical lines across the TV screen. The fee to have a repairman to come out to look at it is $110.00. Samsung should reimburse me or have it recalled.

I had purchased a Samsung LCD TV three years back for Rs 69,000. A week back, suddenly there were horizontal lines on the screen, so I called the technician who opened the LCD and said that it is the panel problem. They called me saying that the panel has to be replaced and will cost me Rs 27000 for a new panel. I have purchased the LCD around three years back for Rs 69K and now I have to pay Rs 27K for a new panel. It's really annoying. Request you to please help me in this.

LCD TV model LN40B530P7FX2C - The TV goes out after 5 minutes and I have to unplug it and then it will stay for another 5 minutes. Please get me help so we can get it repaired because we only had it for maybe 4 years. Thanks.

Rainbow of colors on 1/3 of the TV - I only have the TV for 3 1/2 years. 52" LCD color TV from Samsung. I spent $2200 at Sears. My last TV, a CRT model, lasted for 25 years. Reviews were good and I was told in 2008 by a TV repairman that it was one of best and most reliable brands. I am now researching the cost of repair with the same and other repair people. Also, I am looking to see if there are any recalls on my particular model #LN5a550p3f XZA. If you know of any recalls, I would appreciate any info.

The Samsung Plasma TV (model PN50A510P3FXZA) is clicking on and off. The TV is about 2 1/2 years old. Samsung, make the recall! I copied most of this message from another customer and while searching, have found many similar complaints. I would love to join a lawsuit. If you haven't, don't buy a Samsung. They obviously don't stand by their product.

My Samsung DLP TV has white dots all over the screen. After researching the internet, I found out this is a widespread problem with their product. They are refusing to fix the problem. It is obviously a factory defect that affects so many people who have bought them. When I called Samsung, they said, "No problem. We will send someone out to fix it. The tech will call you." When the tech called, he said that I would have to pay for the repairs and that the model number I had was not included in the ones that were being repaired. But they won't tell me which models are covered. Obviously, it is affecting all their DLP TV's. Needless to say, I have a $1500 TV that I will not be able to see soon. A class action lawsuit should be brought against Samsung.

After 4 years, my 61" DLP TV has white spots. A quick search of the internet revealed that thousands of other people have the same problem. There is a recall but naturally, our model is not one of those models (how convenient). I will never purchase another Samsung product and will tell everyone I know to avoid them like the plague.

My husband and I bought a 55-inch 3D high end TV (model UN55C9000ZFXZA) about a year and a half ago. The TV was around $6,000. Last week, the picture went out. The power board had to be replaced. Samsung is not willing to do anything or help replace anything on this TV due to the one-year warranty is out. Wow, little did we know buying the top of the line TV would only last a year and a half. I am very, very disappointed in this product and the service that Samsung has delivered. The TV should not be going out after a year and a half.

I bought a Samsung 46" LCD TV several years ago and registered my product on Samsung's website. My TV recently was broken with no image, but only sound. I chatted with the Samsung customer service online to see if my TV is still covered by the warranty. But they couldn't find my registered information in their database, even after I forwarded the original registration email to them. What they told me is I registered my TV on a non-Samsung website. That is definitely nonsense. It is really disgusting!

I got a problem with my Samsung TV. A service person came to fix the problem after 10 days and did something to run it, but again it went off after two days. Now, I have to wait for another 10 days.

Two-year old TV went dead, another 3D TV that I spent $3200. After a year, it goes off and on. I called Samsung online support and was told it's out of warranty and they can't help me. I'm very unhappy how can such an expensive TV goes bad in such a short period of time.

White spots on television - My television which was purchased in 2008 has developed white spots and have been told that this is not a warranty issue. Their response is "Sorry, nothing we can do but sell you a newer television," or call a technician and throw some more money into the one I have. I have had many Samsung products - phones, laptops. This will be the last time that I will purchase from this company.

I bought a Samsung LE46A656A LCD three years ago. It has now developed the characteristic slow scan flicker on the left hand side of the screen. The main agent is saying that it is an LCD fail and will cost £600 to fix. I rang Samsung customer service who said that they will only stand behind the 1 year guarantee. They even suggested "maybe this is a way of getting you to buy our new products", a direct quote! The strategy of moving on with the latest technology and leaving a trail of dissatisfied customers behind will eventually catch up with them. Buyers and shareholders of Samsung, beware!

White spots appeared on the screen of my Samsung 61" DLP TV which I bought in 2008. I was told by a repair person that the cost for this part was $400 and then over $200 for the repair. Samsung reps just say this is wear and tear and not the same as the problems that other TVs had that were covered by the class actions suit that was filed. Yes, they admitted that someone filed a class action suit to get them to repair but they draw the line at TVs older than two years. What a response! I don't consider this TV ancient. I will not be spending the money on the repair, instead wait until the spots take over and then purchase another from more customer-friendly TV companies.

My Samsung LCD TV has color problems in display and the dealer's response was not satisfactory.

I have purchased an LCD TV model number LA46A550 PIRLXI and product serial number 10323PCS 200044 'M' on 27-03-09. The TV has a problem of picture clarity. The same has been informed to the service department through the call center phone number 180030008282 three times. Once, one engineer had visited and checked the TV, and thereafter, no action has been taken so far. They are not responding over phone. Now, I regret very much that I have purchased a high value product from Samsung. I never expected that Samsung has very poor after-sales service. This is for your information.

Samsung 53" model LN52A630 keeps turning off and on. The model I have is experiencing the same problems as the LN52A650, but is not part of the settlement that would force Samsung to pay to have it fixed. They won't even make good on the obvious factory defect that is affecting other models so I have to pay to have my $2500 TV repaired. Terrible customer service and customer relations people who have no authority whatsoever to make exceptions when this is obviously no coincidence. All of the LN52AXXX models should be covered. Apparently it's something to do with the capacitor.

Samsung CRT TV complaint - I bought a new television on 02-01-2012 from Next Retail India Ltd. Building No. 23/393, John's Complex Ground Floor, 04683201115. The complaint is that the TV is not working for the last two weeks. The picture is stable only for 5 seconds and then after a sound from inside of TV, and the picture will be off. I called Samsung service center and told about that complaint, but there is no response two weeks ago. Everyday I make a call to Samsung, there is no response. What to do? Please help! How will I get a solution?

In 2007, I purchased a Samsung LED 61-inch model 6189S TV for $3,238.00. In the last month, white spots appeared on the TV screen. Web research revealed that this was a defect in the Samsung TV DMD board and literally 1000's of complaints had been made to Samsung. In 2009, Samsung acknowledged the defect and started repairing out of warranty TVs for only the cost of labor and a one time free replacement of the DMD board. I contacted Samsung and spoke to 3 levels of supervision and they all refused to replace my defective board stating "my model was not covered", the "white spots are normal wear and tear from customer use of the TV" and "the board wears out after extended use". Clearly, these are imbecilic responses. Samsung has sold TVs with a defective part and will not support or stand behind their product. Given the vast scope of the problem and Samsung's corporate lack of response, they should be the target of a class action suit.

The Samsung Plasma TV (model PN50A510P3FXZA) is clicking on and off. I changed to the power board, and it is still happening. The TV is about 2-1/2 years old. Note: My 32" tube TV is 15 years old and still kicking. Samsung, make the recall!

My sister purchased a new Samsung 55" TV in September of 2010. In August of 2011, the HDMI inputs stopped working and Best Buy replaced the main PC board. In May 2012, the HDMI inputs have stopped working and an independent technician has confirmed that the HDMI inputs are not working. Samsung technician will not repair the TV since it is out of warranty. Best Buy will fix the TV at a cost. I have never had a TV with this much problems in the first two years and I have found several sites on the internet where other people have had similar problems with the HDMI connections on Samsung TVs. This is a defective product and Samsung should find a fix and correct the problem for their customers if they want more business. We will not recommend Samsung TVs to our friends or anyone else.

I purchased my Samsung LNT-4069FX LCD TV back in 2008 for around $1400. Just a little over a year of owning the TV, I noticed a small circular shadow in the upper left-hand corner of the screen. Even though the TV was just barely outside the factory warranty, Samsung refused to do anything to help my situation other than send out a service technician at my own expense. At that point, I decided just to live with the problem instead of throwing more money into what I already considered a "lemon."

I had just bought the TV last year. Suddenly, it didn't work. I've called the Agent of Samsung in Kuwait, and they've taken 48 working hours to arrive and pick it up. Again, after another 48 working hours, they claim it's the power supply board which was burnt because of excessive electricity power, and charged me $200, plus I have to pick it up myself. Shame on them, as I myself am an electronics engineer and my house is surge-protected and the TV was connected with a DVR, both in the same point and the amp of the DVR is less which means it's supposed to burn also. I've been ripped off, and luckily it was a good time because I was about to buy Samsung new Interactive TV. Samsung, your agent ripped me off and I think this is the end of Samsung appliances in my life. Bye for good.

After a little over 2 years, the infrared card on the TV went out. I called Samsung and Best Buy, and neither was willing to help as it was over warranty. I was told to contact a TV repair person on my own. We paid a lot of money for this TV and I feel the lack of caring on both Best Buy and Samsung was not good. It cost me $52 for the part and $75 for the one TV repair person in our county to put it in. I just feel a part like that should not go out that soon and if it does, it should be covered.

I complained to your customer care assistance. But nobody came to my house. My LCD is not working. Voice is coming, but picture is not. Please send immediately your company technician.

I bought a Samsung 52-inch TV in 2008 for over $2,000. By fall 2011, the TV had lost half the screen picture to flickering vertical bars of color. The Samsung authorized service repair has told me that I need to replace the panel (basically the TV screen) for over $1,000. This investment was a complete waste of money on an electronic product that did not even last for 4 years. The Samsung support is worthless and provides a friendly run around with no satisfactory resolution. I will never buy a Samsung product again.

Three years ago I purchased a 67" Samsung LCD television. About three months ago, white spots started showing all over the screen, around a couple of days ago, I decided to access the web to do some research on the problem and found that hundreds of bloggers were talking about the same problem they were experiencing on their sets. While talking to different bloggers about the same problem with my set it seems that Samsung installed a defective DLP chip on their TVs (different models and sizes). All the bloggers were saying that they had called Samsung about the problem with the white spots on the screen and they acted like this was the first time they heard about it and could not do anything about it since the sets were out of warranty and that it was due to wear and tear on their sets.

Samsung LCD 40" piece of garbage TV - The TV has had light usage (less than 3 hours/day) for 26 months. I heard a pop and smelled burning circuitry. Since the TV is out of warranty, I opened it up and the power supply board was burned. The TV was manufactured in Sept 2009 and in the brief time since then, the power supply board has undergone 2 major revisions. To me, this screams of problems. Samsung referred me to a website for service calls and the tech called 4 days later to schedule a service call, which I would need to pay for, along with the replacement board. This would have cost me almost as much as I paid for the TV. I can buy the current revision part on eBay and replace it myself for less than $70.00. This is the first and last Samsung product I will ever own. Samsung customer service is the worst.

Upon hearing about the Samsung settlement, I gathered up all the information about our Samsung NT4661FX/XAA purchased on 6/12/08. By October 2010, we were experiencing lots of screen problems and also a warm up problem. I hadn't seen a warm up problem since the old tube TV days. We contacted Tekniton for service and we were told that the panel needed to be replaced. The cost would have exceeded the price for a new TV. At that time, we didn't think to ask about why the set was slow to turn on and Tekniton did not log my complaint about the power issue. About 3 months later, the set stopped coming on at all, we bought a new TV (not a Samsung) and requested the Samsung be recycled.

I read numerous comments from customers having the same problem. Our 60" Samsung is working fine, but the 40" LCD HD takes forever to come on and makes clicking sounds. It is out of warranty, but from the emails I have reviewed, it looks like Samsung may make this right. I'm hoping to get a certified technician, comp and service call.

I am in the process of dealing with Samsung and their executive customer service department trying to replace the defective UN55D6000 LED TV I purchased in June 2011. It has been in the shop since March 2012. I was told that I would be getting a lower grade model to replace it. When I refused, they offered me a UN60D7000 which I gladly accepted. After three weeks, I was told that it was no longer available and that I could get a refund for my original TV if I wanted. I said no and that I wanted the TV that I was promised. They waffled and eventually said I could have a UN55D6500 (same TV as the one I brought in but with a 3D tuner and poor reviews). I relented and said fine and asked for a timeline.

Samsung TV model HL50A650 power cycling problem - I bought a 50" Samsung DLP in 7/2009. I am having the same power cycling issues as reported where my set turns itself on/off repeatedly and will not stay on. After reading complaints online, I contacted Samsung because I had also read Samsung knew this was an issue and was sending technicians to repair FOC. They set me up with a service ticket, but it was only when I specifically asked if there was a recall and if they were taking care of the known defect that they said I would have to pay for the service. They then cut me off that discussion and referred me to the class action website, however, my model is not listed. I tried to call and complain but have gotten nowhere. I'm never buying Samsung again.

On 24.03.2012, I bought Samsung 55" D7000 Smart 3D LED TV which was set by the authorized Samsung service provider. Our household helper accompanied the service provider staff while they were installing TV. After the installation, we found out that the 3D eye glasses were not working. I took it to the service provider and changed them. After a short period of time, I noticed that TV is working properly; however, there is a spot/small scratch on the TV screen which can be seen when you closely look at the TV. As you can guess, it is not possible to look at every centimeter of the TV when you first receive the product. Also as I believe in the Samsung as a brand. I do not feel the need to examine the product. I asked the service provider to come to my house.

About 8 months ago, I bought a brand new Samsung 46" 6000 Smart LED, but unfortunately, 1 month ago, the LED completely gone away and It took a month for Samsung to replace it with a brand new one (a newer model). Last Friday, on 20 April 2012, I received the new one but I noticed the screen is not as sharp and clear as the previous one, even in HD channels. Not only was it not sharp and clear, but it's also blurred and difficult to read some texts.

I purchased a 55" LCD Samsung TV about three years ago. It has been nothing but a big problem. Last year while under warranty, the power supply had to be replaced. Well, about three weeks ago, I started getting colored vertical lines on the screen. They go away in about three minutes but I know it is going to stop working. I have owned several Samsung products but will never own anything again with that name on it. Customer service with Samsung is one big joke. I would not recommend Samsung to anyone. What a rip off!

I bought a Samsung 55-inch TV on 09/03/2010 with extended warranty. Now my TV has a problem; I cannot see the picture. I tried to call. I couldn't find any body so I found out the stores are closed. I called Samsung. They said their warranty is only 6 mos. to 1 year but I told them I have extended warranty, that it's still covered. They said, "Call corporate office." I couldn't find anyone. I spent almost $2400. I'm very, very upset; what to do?

On 9/8/11, I called Samsung customer service with a problem of our LCD LN32A330J1DXZA TV not turning on. They informed me that the warranty had expired two months before and that I would have to send it in to have it repaired and pay for repairs and shipping, which would have totaled approximately the cost of a new TV. We decided to purchase a new TV, but we kept the old one in our closet. We received information at the beginning of March 2012 of the class action lawsuit covering our TV. We called Samsung and they said that they would send someone to repair it as the lawsuit stated that the TVs would be repaired in-home. Then they could not find anyone in our location to repair it, so they offered a settlement and stated that it was approved and would be expedited to us to receive in 7-14 business days.

I purchased a 50" plasma television in late 08. The television is cutting off and on and will not show any type of picture. The television is also making very loud clicking noises. I called the service department and explained the situation to them. They stated that they thought it was a capacitor, and they would send someone to repair. As soon as I called the repairmen, he stated that he had done several repairs on Samsung televisions and was sure that it was not the capacitor, but the circuit board. He came and troubleshot the TV, and sure enough, five boards needed to be replaced at a cost of almost $600 just for parts. I spent $1000 for that television. I looked up all the complaints that are made about them. I am sad to say that I will never but another television from them again.

Samsung TV model LN40B530P7N - My TV quit working about 8 months ago. It kept powering off and on and on day 3, quit altogether. I've been waiting hoping Samsung would help out, after all, I only had the TV about 2 years. I've been watching consumer complaints and thought finally, some hope. Well I called today and they told me that my TV is not on the list and that I have to have it fixed myself. I paid over $800 for this TV and for it to last only 2 years is unforgivable. I just want to say I will never buy another Samsung product and I will tell anyone who will listen. Don't buy this product!

I tried to switch on my 32" Samsung LCD TV yesterday and it would just show the blue light as if it's switching on, but then it would not display anything. Not even to produce any sound. It would then produce some clicking sound. I'm really disappointed with Samsung.

The clicking sounds started roughly about 5 months ago. At first it was slight, then it gradually increased and it would take up to 20 minutes before the TV came on. Now it takes over an hour and when it is on, it will stay on for maybe 3 hours and then the process starts all over again, searching for signal, clicking, loud noises and so forth. I called Samsung, only to discover, according to the person I spoke with on the phone, that my TV is not part of the settlement and there is nothing they can do about it. So everyday, I have to come home to a 60" that I just stare at and out thousands of dollars, because Samsung is not budging on fixing the television.

We bought a 46-inch Samsung TV, 3 years ago. There was a lot of blinking vertical lines on the whole screen on the 13th month. We did not watch TV for almost two years. Actually, during the first 13 months, we seldom watch it. We called customer service and we were told it was not in warranty. Hope this complaint site will find a way to solve tons of Samsung TV problems. I am really annoyed to spend 1,000 dollars for a trash TV.

I called for tech support to figure out why my Samsung plasma TV shut off while we were watching the news and the screen remains black and the TV cannot be turned back on although the power light remains red and cannot be shut off either by remote control or on the power button. I was directed to the warranty/registration info of my TV and warranty has expired and supposedly get some TV repair shops but I waited but nothing came up. I am scrambling for info on how to deal with this issue. I bought this plasma TV in 09/2009.

We bought this Samsung Plasma Flat Screen TV in 2008 and love it. We had it serviced; they put a new screen in it instead of replacing the TV. Now it's been less than a year and we're having trouble starting the TV. It screeches to find the signal and we're having to leave the TV on and put it on sleep mode so we don't have to go through having to turn it on and off. We no longer have a service contract, but thought this TV would last a lot longer especially since we just had it fixed. Can you have someone contact us? We bought this from Sears in Key West and spent a lot of money on it.

Samsung 52" LCD - I just got an email after waiting for a couple of months since I sent the required paperwork. My claim was rejected due to the fact that the Samsung rep called the service center that I took the TV to and he told her that the panel was busted. That is so wrong. I have just called Samsung to complain because that is a lie! I cannot believe this is the way Samsung is denying claims! Shame on them and the service store I took my TV to in Oxnard, CA. I am angry and in disbelief!

We bought a 52" Samsung TV and after three years, the half right side of the screen was blinking and sometimes it was dark completely. I found Samsung has a capacitors settlement recently. But their representative confirmed that my TV symptom was not covered in the settlement. However, I saw many people got similar issues on the internet. Samsung should provide us the free repair or replacement for this kind of issue.