Samsung TV Reviews

Samsung model UN55ES7100F, Model Code UN55ES7100FXZA Version US02 - This is a Samsung 55" 3-D LED TV that was 3 weeks out of warranty and less than 5 hours use. The set was purchased in Dec 2012 and not installed until March 2013. The set was working upon installation. The set was dormant with circuit to it shut off until Jan 2014. The TV was turned on and functioned for about a half hour before the screen went black, but we had sound. I called Samsung customer service whom was quick to advise the TV warranty had expired. The set again sat dormant until December 2013 and I again contacted Samsung customer service whom then transferred me to the "escalation team". The Escalation team member said they would contact a service center near us and the service center would contact me in a few days.

My TV Samsung smart f5500 is not displaying anything after expiry of warranty of just 2 months. The company told they can't extend warranty and the panel should be replaced. It costs around Rs.14000, they not even give discount for it. They are least bothered about the customers. They not even know how to talk with the customers. I had a very bad experience. I suggest you people not to go for any product of Samsung.

I have a Samsung 61 DLP TV with developing white dots. Looking on the internet there seems to be a lot of consumers with the same issue. It is a defective chip and Samsung has free replacements for some models but not mine. It should not matter what model if it's the same issue and very common. At this point I can either replace the TV or repair for $450.

Tv won't turn on or off. Changed outlets & still won' t power up!!! Followed instructions in service manual, still nothing!!! Won't power down after sleep mode shuts off... constantly running!!! Help!!! Only 1 yr. Old! Please help! We like to watch tv before going to bed!

My 52" LCD Samsung TV MODEL LN52A550P3FXZA stopped powering on and just made a clicking sound. I called 1-800-samsung and was told it was not covered in any recalls. I informed them my model was listed for a recall for power capacitors and was informed that my serial number indicated it was made one year later than the models included. They "kindly" provided me with my local repair companies phone number. All of my appliance and electronics are Samsung because I thought I was buying a dependable brand. So far my 2 year old fridge has needed a new electronic board, my 2 yr old stove's pilot won't light, my 5 yr old washer is frequently needing to be unplugged to reset, and I've had two cell phones go out just after the manufacturer's warranty expired. So after the TV today... I will NEVER buy Samsung again. I will warn everyone I know to steer clear of Samsung.

Purchased a Samsung 46EH5000 a little over 2 years ago. TV started shutting itself off and turning itself on. Each time it would cycle through it would take longer to turn back on. Samsung states it is a few months out of warranty and I am responsible for repair. This is unacceptable to me and I will never consider Samsung again and will discourage anyone from purchasing this company's products.

Much like others have mentioned, we bought the pn60e8000 smart tv in August of 2012. And now two years later it needs a new power supply board. It suffered from the random powering off with the clicking and red light blinking. That went on for a few days, then it just shut off and wouldn't come back on. Of course we were told like everyone else that our TV is out of warranty and we would be responsible for the cost of fixing it. We had a repair service person out today who is going to order for the new power supply board. Seriously hoping this fixes the problem. I'm very disappointed at the quality for such an expensive tv.

I bought a 75 inch Samsung Smart TV, un75h6300 from Costco. The TV is only 2 months old and has a cycling problem. It turns itself on and off every 5 minutes. Luckily, I think I'm still within the 90 day return window. I'm taking it back and buying another TV that is not a Samsung.

After talking to a few friends and looking through the internet, it became clear that the problem I had with my Samsung TV turning on and off in an endless cycle was common. In fact, there was a class-action suit a few years ago. I called Samsung with the goal of getting them to correct what appears to be a systemic problem in their production of televisions. Despite my logical arguments about customer loyalty, I was alternately put on hold and then told that I would have to pay to repair the defect. Finally, they offered to pay for the parts but I would pay for the labor.

Watching On Demand movie last night and TV went out. TV has been in use for 16 months. TV Circuit breaker or other? Upon Googling saw various articles about low quality Capacitors and instructions to replace. One article mentioned circuit breaker.

75" Samsung 7100 series - Purchased NEW June of 2014 for $3200. Three months later started power cycling randomly on its own. Called Samsung and they sent out technician whom replaced Main Circuit Board and said it would fix the problem. It did until Superbowl Sunday when it started again. Another call to Samsung and they are sending out service tech again. Clearly it is an ongoing issue with their products. I explained I want it replaced as it is under warranty till June 1, 2015. They explained that they have to have repaired it 3 times for same problem before they will consider replacing it. Clearly, that is so by the 3rd time it will be beyond the 12 month warranty. I have considered going back to Best Buy where I purchased, but they will just tell me to call Samsung. WILL NEVER BUY ANOTHER SAMSUNG!

Bought Samsung 55 inch Smart TV from local Best Buy store. Did not watch it much noticed while watching a movie the TV began to shut on and off, then when I would shut it off I noticed the power button light flickering on and off which let me know. Even though I was shutting the television off it was still coming on by itself. The TV is not even a year old I'm very disappointed.

My son bought me a Samsung TV for Xmas 2013 which I put in the spare bedroom and hardly used. Before Xmas 2014, my TV started to go out and there was a delay with it turning on and a month later it doesn't turn on at all. I started by calling Wal-Mart and never got any help from them. Because it was a few weeks over a year they couldn't honor the warranty. I called Samsung and they didn't want to honor the 1 year warranty! I will never buy another Samsung ever. They are junk!

We purchased our 60'' TV almost a year ago. About 3 months ago we noticed our TV was coming on after we had gone to bed. Of course we wondered if we had forgot to turn it off. Needless to say over the past 3 months it has gotten to the point where we just unplug the TV. At one time we thought maybe it was something spooky, since we had just moved to a new place. Oh well I decided to search this wonderful internet we have and lo and behold, I am not alone. The one plus I have over most is I am still making payments on it and they will be getting it back. Too smart for me.

Samsung Model 63C 8000YF Plasma TV - The television was just a little over three years old and the panel was defective. Tried on many occasions to have Samsung offer and assistance and the answer was always if the TV is over 12 months old, they won't cover anything. I paid $ 3200 for the TV and the cost to repair is $1900, and already spent $230 for the evaluation.

Is Samsung is the best in the industry? Actually I was in the same opinion until I bought Samsung smart TV worth of approx 60000rs but within 15 months the led panel has failed and it worth 22000rs?? I had requested for a discounted price but they have simply rejected with the reason warranty is only for 12months.. Then I understood that Samsung claims to have best quality and longer durability products but the reality is it is one year use and throw product.

39" Samsung LED HDTV - Less than a year from when I bought the TV when the problems started. First you could turn on the TV and hear it but not see a picture. It might take two to four tries to get it to turn on with the picture and sound. Second, after the TV had been on for a while you could see (hard to describe) what looked like colorful wavy lines, like you would see when oil is in water. From what I've read on this site, I am fortunate that the TV was still in warranty, barely by two weeks! Even with that said, it was like pulling teeth to get Customer Service to help get the TV repaired, and when that did not fix the problems more anguish in trying to get the TV replaced. After 42 days of dealing with this issue, I finally have a new TV. But, I do have to wonder when this one will break?!

I have purchased ua32f5100arlxl Samsung Led TV during Aug 2013. This TV is not working now. When contacted Samsung service center after attending the complaint they informed that led panel gone bad and needs replacement which costs around 13000 rupees. I am very unhappy that within one & 1/2 yr how this led panel will go bad. That means your quality control is very bad and technology you used in this TV manufacturing also very poor. Your call center also not responding to my queries. Request to solve the problem.

Bought a Samsung TV on 31 oct 2013 -- LED UA40F6100-3D. One month back it stopped working. The display card shorted. The company says complete screen with card has to be changed. Rs 22000, almost 35% cost of TV. 14 months of sparing use...the LED screen has failed. I was shocked as the company advertises that leds have much more life than crt / lcd. When i spoke to consumer care of samsung, they say led life is longer, provided the screen does not develop an electrical fault. They offered me 25% discount on new display, but with only 3 months warranty only on display.

Samsung LNT4053HX/XAA - I have been on the phone off and on for a few days with Samsung. This TV is out of settlement date and they will not pay for labor for my clicking sound delayed start. I’m boycotting Samsung if they don’t step up and assume all costs. This is a TV that is barely used.

Worst experience with Samsung LED TV. I purchased the TV on 27/1/2014. From last few day the TV was experiencing a problem that there was no visual seen and the audio was also not heard for sometime. I ignored thinking that it was the problem with set up box. On 1/2/2015 the TV gone completely blank. We approached the service centre, their answer was that the warranty period has expired and the panel has been damaged so it should be replaced & it costs around 13,000. Who wills to incur expenses on TV within the purchase of 1 year. I had a good impact about Samsung. I use to recommend everyone but due to this I step back from the name Samsung.

UN55ES7100 - After two years of using Netflix and Amazon instant TV they both would not connect. Samsung software did it. Samsung live chat not available. Email to Samsung also not available for this model #. Software update on this model not available. Now I use my Mac with HDMI to connect to stupid TV. The only plus is that the picture quality is beautiful.

My 55 in TV just up and turns itself on and off. Purchased in November 2014 it's the 2nd of February and this? I'm getting Samsung out of my life including the phone I'm writing this on. They paid a lawsuit years ago and they still using inferior parts.. To hell with them. Arrrrggghhh....

I bought my samsung UN46B8000XFXZA in 2009 and about 3 years later I started experiencing power on/off cycling when first turning it on. This could only be resolved initially by unplugging the power cord and plugging it back in. After a few months operating in this manner the TV failed to turn on altogether. I did not have time to mess with it and stored it for about a year or so until I had time to investigate further. I found numerous sources online indicating bad capacitors on the power supply unit. Although I did not see any obvious capacitor damage or bulging I still ordered new capacitors from DigiKey and replaced them. However this did not resolve the issue and the TV still did not turn on.

Purchased 55" smart tv, talk to customer service for Samsung, confirmed set was internet ready. Time came to utilize this feature, turned out was not same as stated on outside packaging. They reserved the right to change product specs without informing consumer. Purchased product to do what packaging states not capable of doing and says. Basically "too bad, so sad" has been Samsung's attitude as per Rep ID ** exec level offices 1/2/2015.

We purchased a 75" Samsung 'smart' TV from Best Buy in Dec 2014. (not cheap) It started having issues 3 months after purchasing. Over the last year, we have had 6 repair attempts, and have made a zillion phone calls to Samsung demanding an exchange/refund while it was under warranty. We have been dealing with a pink screen for months. They FINALLY tell us today that they will give us a refund... Only now it's conveniently out of warranty window and will be prorated and they will only refund 80%. Wow. Next stop - Attorney's office with my detailed notes/hours spent.

My 60" LED is turning on and off. Samsung knows about the problem and still do not want to admit the issues. Just go to YouTube and do some research yourself. I counted over a 100 million views all videos of people sharing their problems.

I bought a Samsung UE55D8000 YUXXU from shop in London on Tottenham Crt rd in 2013 and have been having problems with it for a long time now. When we put it on in the morning it shows vertical dark lines that increase as it gets hotter with time. By evening the pictures can't be seen as it gets too dark so can't be viewed. I have other TVs Sony Heisence that I bought before it but not giving problems. This tv cost me too much to be condemned so soon. Please what can I do or where can I take it for repairs here in Nigeria?

I had purchased a Samsung LED TV Model 40ES5600 on 24 November 2012. At the time of purchase, there was a promotional offer of Skype Camera, which was never delivered to me. The dealer insisted it would come from the Company and the Company advised me to contact the dealer. There were other problems as well. So I tried contacting the various numbers provided by the customer call center (toll free number). The numbers provided were that of Mumbai (where I am residing) and these include 25138180, 8145, 8160, 8204, etc.

I have purchased a 32" color LED 3D TV 02/11/2013. It has warranty till 1/11/2014. Within six months, it faces color defectiveness problem. Their local service engineer solved problem after changing setting in TV. After that problem continuously increases, I make that complaint to be rectified on 25/12/2014 for same. That time their local service person told me TV have Pixel problem and have to change panel, but it required full cost or we will discussed with Samsung person to resolved your issue as it only one month more. (complaint no:**) We are continuously followed up for same with local center and toll free number, but didn't receive any feedback. Why we buy Samsung if such poor quality of their product??? Please advice.

I bought a Samsung UN65ES8000 on 03/25/13 and today is 01/22/15. Close to 21 months from the date of purchase the TV is not working and is just a piece is junk. I called PC Richards in NY to fix my TV as they had sold me the set in first place. The technician advised it was a Bad Panel inside the TV and they could haul it away for us.

UN60ES6100FXZA - My $2117.87 60' Smart TV, which is 2 1/2 years old started having the common cycling on and off problem. I called Samsung and gave them my serial number and I was told that there is not a problem with this year TV and it is not covered under any kind of warranty. It sure seems like some of those bad capacitors ended up in my TV. I called the suggested TV repair guy and he took the TV back to his shop and replaced the (power supply board). So far it has been working fine. It cost me $289.00 to have it repaired and I sent an e-mail to Consumer Reports to get it on record that there is a problem with Samsung TV's. If you are handy, search (SamsungParts) and you can buy the power board for $143.00 and try to fix it yourself.

I am a die-hard fan of Samsung televisions. I own 3 Samsung TVs, a Galaxy tablet and other assorted electronics. I recommended Samsung products to family and friends and anyone who asked...until today. I purchased a Samsung 46" 1080i flat screen LCD in 2007 and it started having issues turning on in 2014. Initially it would take 7 to 12 "clicks" for the TV to power on. It then went to 20 or more clicks to power on. In the last few weeks, after taking up to 20 minutes to power on, the volume would go out in the middle of a program requiring a restart. I called my cable company out because I thought there was an issue with my receiver. They said no, it seems to be the TV. I called Samsung today and found out there was a class action suit which my TV (and its faulty capacitors) would have been covered under BUT the remediation expired 9/2/2013.

I bought my 39" HD Samsung LCD TV at Walmart Christmas of 2013. It was a very reasonable price and I needed a second TV. The TV has worked great until Dec 2014 when it would periodically lose the picture but not the sound. I thought it was my cable TV supplier having some sort of interruption until two days ago when I turned on the TV and got nothing but sound. I've disconnected and reconnected all of my power supplies, cable connection ext. but still nothing but sound, no picture. I decided to go online and see what anyone had posted regarding this problem and WHOWEE there are a lot of people with the same issues and some worse than mine.

Fantastic television. Purchased the 55" F7100. Wish I'd ordered a larger one. Accurate picture right out of the box. I'm use an antenna for OTA broadcasts. TV does not always connect to the internet, but I've the lowest cost Comcast, and have to provided my own gateway, and my computers also at times experience slow data transfers. I'm not in a hurry nor have a need to learn all the technology, and I take my time implementing whatever is new. I've not been successful with Voice and haven't wanted to take the time to deal with support.

I purchased a top of the line 3D 64 inch Samsung plasma in late 2011 and spent over $3,000. The TV received little use during the week due to my heavy work travel schedule and yet 3 years later it's cycling on and off while watching Direct TV, DVD's and Streaming content through the TV. The screen starts to flash and then both audio and video go dark and I get a message that the resolution is not supported.

I'm having the same exact issues as many customers on here. My 55 in. LED 3D Smart TV cuts on and off every couple of seconds. It shows a blue and green screen or either a black screen with red lines. I have no damage to the TV. No more Samsung for me!

Purchased through Crutchfield Electronics August 2012 and the screen failed and requires replacement in 28 months. Cable installer indicated that he has seen this type of failure frequently with Samsung and suggested I replace with Vizio at much lower cost. I own two 60" Samsung products and customer support indicated that they would not provide coverage or assistance with replacement, no more SAMSUNG products for me! I purchased a "name brand" product from a catalog supplier, and foolishly assumed I would receive better customer service. I'll take the lower cost deals available at SAM'S and best Buy in the future!

I purchased a SAMSUNG 65" ULTRA HIGH DEF 3D TV from Best Buy in Downers Grove, IL, January 6, 2014. The installation was provided by the GEEK SQUAD on Jan. 8, 2014. The TV was installed in a very professional manner and worked well, until Dec. 17, 2014. The TV failed to display a picture or volume. I called Geek Squad and they sent out a technician to assess the outage. The serviceman determined that two circuit boards were not working and ordered the parts for delivery and installation on Dec. 24, 2014. The ordered and installed circuit boards did not correct the problem. The technicians then determined that it was the remaining two circuit boards needed replacement. (This TV only has four circuits boards). The order was placed for the replacement boards and service scheduled for Dec. 31, 2014.

I purchased a 55" 3D LCD television UN55c8000 on 11/29/10. I paid $2295.00 for this TV. Everyone told me how ridiculous it was to pay that much for a TV, but I read all the reviews and did my homework and chose to get it thinking it was the best. NOW 2 weeks ago I try to turn it on and it will not power on, it just makes a clicking sound but will not power on. My husband called Samsung and they did tell him there was a recall on similar models but the recall dates ended in 2009. I purchased ours in 2010, there is obviously a problem since the same issue was had with the same TV in 2009. They informed us that there wasn't anything they could do. I am writing this review in hopes I can get some help from Samsung. I am so disappointed in the Samsung brand.

Let me say that generally, I love Samsung products and have purchased my share of laptops, tvs, and cell phones specifically for the great quality of the products, but after everything I just went through concerning my current issue with my television, rest assured I will never purchase anything from them again. I have a 52 inch LCD television I purchased 7 years ago. I know it's a little long in the tooth, but I still have a full functioning Quaser TV from 1981 in my shop that works as good as new, so I know how to take care of my electronics.

We bought a Samsung 46 inch flat screen TV in September 2016 and had it set up for streaming Netflix. Great picture, etc., but a couple of days ago the Netflix connection went bad and we could not finally even get on it, or on any other streaming service. We got onto the customer service line and went up two levels; each time the tech had us reset all the settings, and each time we got the same result: a blue panel box that told us it was unavailable. We finally called Remote Support, which can take over your television, after waiting on hold for 45 minutes. The tech there actually fixed the problem by changing the DNS number to 8-8-8-8, but he gave me a long explanation when I pressed him as to what the real cause of the problem was that focused on the possible problem with our wireless home network. He explained, plausibly and clearly enough, that if you have other devices in the house connected to, the net, as we do (two laptops, a smartphone) they can interfere with the television's connectivity by using up all the bandwidth.

Closed captioning has just showed up on my tv after three years. I can't get rid of it. I contacted the online service rep and he suggested a couple of things, none of which worked. His last suggestion was for me to travel thousands of miles to a service technician in another province.

I have purchased a 32" color LED 3D TV 15/08/2013. It has extended warranty till 15/08/2015. By last month my TV got a color defectiveness problem (05/12/2013). After service engineer told SMBS has to replace & he told, "your TV panel also got problem," I make that complaint to be rectified. It was purely technical fault. Service centre manager informed that Samsung not accept for panel repair due to scratches. I ask them within 15 months all the technical faults and main board problem also there, why don't bear the small problem of scratches.

My Samsung Smart TV started restarting itself, after a while it would work, showing some thick black vertical lines... They would also disappear over time and then the process would start all over again.. What's worse, I bought it around 1500 euros in 12.10.2012 (2 years warranty) and the ironic part, the problems started just as the warranty was over exactly in 29.12.2014.. Never gonna buy a samsung again.. Going with a SONY and a 5 YEAR WARRANTY.. Hell yeah.

I bought this Samsung TV 40 led 5203 at Target tv. When I tried to connect to Internet via Wifi it failed and act weird. I took it back to store and got another one still having the same issue. Then I called Samsung customer service. They are not the best customer service I have experience ever. They tried to blamed on everything but their product. After more than 10 calls they finally send me engineer home to repair the tv. He came and changed the motherboard and the wireless card. After more than two hours of debugging the issue, he gave up and he told me "I changed everything I could. I cannot fix it." I follow up with customer service.

Took less than six (6) for my 75-inch Samsung to begin cycling on and off. It was repaired and now only 3 months later it is doing it again. I purchased this new from Sam's Club and thankfully purchased the extended warranty. But want to make other BEWARE this is not a good product. I am looking for the recall! I will never buy another Samsung again. No matter how highly they are rated by the CReport companies. BEWARE!

7100 series LED 55" TV - Yep gonna have to go with everyone else on this one. I was completely blown away by how awesome this TV was when I first got it in 2009 for $3300+ dollars from Best Buy. Loved the picture quality. That was until I got the power cycling problem. The TV stopped working completely out of blip. BLANK screen!!! I started googling it and found this issue is very common and has once been filed lawsuit. Samsung had out a ending date to be sometime in 2008. I unfortunately bought this state of art TV in 2009. Called Samsung and am being run around from one department to another without any resolution. Very frustrated with their service.

Samsung 65" Smart Hub TV - This TV has resolution that is probably great for sports, Good Morning America, The Voice and various reality shows. It is too sharp of an image to watch old movies or anything with special effects. I love sci-fi (especially disaster movies) and old movies. While watching old movies, you can see the painted background and old sci fi movies are even worse... the special effects become so distracting, I can't pay attention to the story. Very disappointing.

On and off cycling - Bought new, 10 days later it started... Took a few weeks for repairman as he had to order the part. About a week later it started again, when it got real bad I called in again... so waiting again for the same part. I hate them, they do not give a darn. Will not give me a new one. This has to happen 3 times first.

So I bought this fancy-schmantzy TV on November 20, 2014. One week later, it started turning off and on by itself, and even went into "sleep" mode while I was watching a show! I called Samsung, and because it was happening intermittently, there was nothing they could do. (Note that I did NOT have any ECO or timer settings enabled.) I also followed Samsung's troubleshooting suggestions, and reset the TV back to its factory settings. Nothing helped. So I called the store from which it was purchased, and they agreed to replace it. Unfortunately, none were in stock at that time and I had to wait more than three (3) weeks to get the new one. The replacement was delivered on December 29, 2014.

Had same capacitor problem with 50 inch TV. No help whatsoever from Samsung customer service, said my TV didn't have that problem. This is a long term problem, just check the Internet. This company is a fraud. Don't buy a Samsung TV. It will go bad and no help from Samsung. Offered to call a repair company for me, wouldn't even give me phone number. Will try to fix it myself, looks easy on Internet.

I have a 50" plasma Samsung manufactured in feb 2009 that is now clicking. I spent the day on the phone with Samsung reps, supervisors, and their faulty capacitor (hotline I'll say) since this issue I'm finding is not only in their older models. Of course Samsung gave me the run around that it may be covered even though it was manufactured only 2 months after the covered 2008 models only to hear them say I'd have to pay for all repairs. I DON'T THINK SO!!!!!! When I asked the supervisor what the difference was in the covered model #s (pn50a450b1dxza) and mine (pn50b450b1dxza) she said the a was made in 2009 and the b was made in 2010. Hmmm when I said "no the manufacture date of the TV is stamped Feb 2009," she paused then said but the serial # don't match. Well maybe Samsung needs to be sued again for neglect of their customers or reopen the case since it's apparently not only with the TV's they wanted to list.

I got a 55-inch 3D LED TV 240 HZ. Love this TV. Had it for a year and now, the switch on and off constantly until I unplug it. Sometimes it works for couple hours, sometimes it works for the whole day, but other times, it just switch on and off until I unplug it and maybe it might work again. If not, I will have to wait until a later time to watch it or another day. I have read what others wrote on here and guess Samsung is truly a customer and don't care about their customers. I don't know what to do so maybe I will try to see what comes out with this complaint I guess, like everyone else. I also own a Samsung refrigerator as well and it's only 4 years old and I had the power board replace 6 months ago at my expense $300. It's working now, but I have my fingers crossed.

I had bought a Samsung UA40EH5306 LED from Singapore. It worked without any problems for two years. Last week it conked off. I called up the customer service however I was informed that I would be charged 5 times the normal service charge as TV was from Singapore . I wrote to the CEO office asking them to give me in writing their policy for charging exorbitant rates for servicing the TV (just because it was from outside India). However I was not given the same.

Took less than a year for my 60-inch Samsung to begin cycling on and off, until it won't even turn on now. This widespread problem is more of a customer fraud issue, since Samsung has known about this problem of defective parts for almost five years now. Absolutely pathetic display of customer service. I am surprised major chains still carry this garbage.

I called Samsung, who said it was out of warranty, but said it was probably a 'capacitor' issue, and gave me a contact number for Precision Television, Inc. for service. That 'service' had 2 options: 1. House call (diagnosis only) $130. Or 2. 'Over the phone' triage to diagnose: $39.99. I wanted to research this problem online first, and when I found out how common this problem was, AND that Samsung had already settled class action suit, I was angry that customer service said nothing, but referred me to a company that offered 2 expensive options just to tell me what was OBVIOUS with ONE Google search! Samsung apparently fought hard to avoid responsibility even to those covered in the lawsuit; it turns out my TV was manufactured in Feb 2009-- only 2 months past the 2008 deadline that Samsung was willing to repair for owners. It's obvious this is an ONGOING problem by all of the complaints, suggestions, and do it yourself fixes! The problem is that a lot of parts and resources have dried up at this late date, and I have spent SO many hours trying to figure out how to resolve this--in silence without my TV!

A month ago I bought a Samsung 4K UHD HU8700 Series Curved Series Smart TV. Plugged it into a VIP 211 Dish Net Receiver with an HDMI cable, (have tried several, 4K as well) and as long as the HDMI cable is plugged into the TV, the 211 will power on and off trying to start up. If I unplug the HDMI cable the receiver powers up and acquires sign etc. Had Dish out twice and they replaced all the equipment and made sure it had the latest Firm/Software. Called Samsung and they replaced the main board and the problem remains. They (Samsung) said they would review the case. Got a call today any their rep said they would not replace or refund but would get me the firm/Software update when it becomes available. I asked, "So you’re saying you, (Samsung) are selling TV's that are not compatible with Dish Net?" Their response several times was, "No we are not saying that. We are saying we are going to provide you with the Firm/Software update when it becomes available." So I ask, “When is this fix going to be "Available" to me?” and they said they didn't have one and didn't know when they would. Anyone else have this problem???

Purchased at Walmart three years ago. All the HMDI channels suddenly stopped functioning properly. Receive streaming videos on them. Very dark contrast picture now. No PC monitor connection. Replacement cost w/o bells/whistles is about $787. Cost of a repairman to visit and check TV out is $130 or 17% of cost new. Have a smaller Samsung TV that also lost its HDMI inputs COMPLETELY about the same time, although the PC monitor connection still works. Looks like Samsung TV will last three years if mine and other owners experiences are similar.

I purchased a Samsung TV March 16, 2013. On December 18, 2013 the power supply board failed. Samsung cover this first repair under warranty. The main board on the TV then failed. December 1, 2014. I had to cover that cost myself. This was repaired on 12/11/14. The replacement main board then failed on 12/12/14. My complaint is not about the repair, but with Samsung - 3 parts in less than 2 years is unacceptable. This was a expensive TV ($1,700). As a customer, this is concerning given their past history of similar TV failures - **. Samsung customer service has been unwilling to cover any costs for repair. I WILL NOT purchase another Samsung product.

Brand New 55" Samsung TV only worked for 3 hours, then ... It started power cycling every 2 minutes. Followed manual troubleshooting and then call Samsung. I chatted with support through Samsung's website and he had me fill out an online service request form. Upon submitting the form and received a pop-up box telling me to call a 1-877 number, I did and went through the same troubleshooting steps with the support person and then he said the problem would require a visit from a service rep and they would call me in 2 days. I thought about it overnight and decided to return the TV to Amazon for a full refund, which they accepted and apologized profusely for the inconvenience and said I would not be charged for shipping. Kudos to Amazon!!! Based on my research it seems SMART TV LED technology is still in its infancy and they still need to workout the bugs, so I'm holding off on purchasing for another year.

Our Samsung TV would not come on at all. I researched online and discovered this was due to a faulty flux capacitor. Samsung knew it was faulty when they installed it. There was a class action lawsuit and they were made to fix these but they were smart and put an end date on it so if there were any more that went bad they didn't have to fix them. Mine didn't go out until after the end date and I have seen hundreds if not thousands of others that were not covered either. When you talk with Samsung customer service they really want to help until they realize your problem and they quickly point out you are past the end date of the lawsuit and they are not liable. It is not my fault that mine didn't go out earlier. I still have the same faulty flux capacitor they knew would go bad. Someone should look into this and hold them accountable. No one holds anyone accountable anymore.

Was watching Smart TV 50" Samsung picture went audio fine does not work on DVD either. Called Samsung via chat and they said they could not help me after I explained issue. They said to take TV to Samsung dealer, which they could not tell me who it was for my area. I have only had the TV for less than a year.

After just over 1 year (i.e. just outside of the warranty date), my Samsung UN55D6900W TV started losing an entire row of pixels. After 10 minutes of "warm-up", the pixels would magically fill in again. At year 2, the entire row of pixels now stays out regardless of how long I have the TV on. To repair this issue, it requires replacing the entire screen, which costs more than a new TV. Samsung Support is not very helpful. While it is Samsung's prerogative not to honor a warranty claim for an item that was in my opinion "barely" out of warranty, it is also my prerogative to write a one star review. If you want a TV that works great for 2 years, then Samsung is the company for you. I have read similar reviews to this one on this site, and my experience is definitely not the exception. Please be advised, you may love your Samsung TV for a couple of years, but it seems like a risk buying these TVS considering their (lack of) longevity.

I bought my Samsung TV from Sam's Club. Last night I walked in, the TV was stuck saying it was in PC mode. I disconnected everything hoping the TV would recycle, TV will come on for a little while then turns itself off, then back on then off and continues to operate this way. I ask about the class action lawsuit and the response is that was settled in April of this year so I could not apply. I called Samsung consumer affairs and their solution is to schedule a service call... I am not going to be taken advantage of paying as much for a service call as I can pay for a NON SAMSUNG TV. Buyer beware... DON'T buy SAMSUNG products. I have actually bought several of this same model for Christmas presents because how much I loved it... not any more.

I firstly in 2011 bought a Samsung PN59D8000 plasma TV which the screen broke from the inside, after warranty ran out. I was told it would be cheaper to buy a new set than to repair that one. Having five kids I thought maybe one of them threw a fit and tossed something to hit the tv. Although I thought it rather peculiar that the crack was on the inside of the screen. I hesitantly bought another Samsung plasma this time the 2012 PN64E8000. My children swore they did nothing to break the d8000, and after google search found that other people have had the same thing happen them. But I thought oh well I could never be sure.

Samsung plasma PN58C8000yfxza - 11/13/10 bought TV. The PDP panel was replaced 3/21/13 after a six month wait because they kept stating I had no extended warranty. (I do have an extended warranty until 2/2015.) The pink and purple bands are back again along with an intermittent buzzing sound. The panel has again gone bad after two years because the part they installed was never corrected. I spent 3 hours on the telephone yesterday with Samsung customer service, executive customer service office, contract dept... again they're stating I have no warranty... I gave them the Service agreement # from Samsung service plans @ Accent online...

Please help. My TV does not work again. It was repaired 3 times already. All the internal parts were replaced which took almost 3 month. When I call customer service since I do not have the warranty anymore, no one wants to help. I am on my own. However, I think I deserve to be helped. This TV was giving me trouble all the time. The repair will cost an arm and a leg and it is probably a lemon which your company made. Please help. I am really unhappy with the service and the product I have.

Bought a 40" top of the line model for my son for Christmas last year. It was on a shelf, vibrated off and fell forward, cracking the panel. After several attempts to have it looked at over a period of several months, finally was told that it would be replaced. After the service rep saw the damage, was told that the warranty wouldn't cover physical damage, so I'm out several hundred dollars. The stand is too narrow to support the top heavy TV and there are no instructions or provisions to anchor it to prevent it from falling. It also could result in personal injury. I WOULDN'T BUY another Samsung product again.

I just bought my new Samsung LED 3D 65" (UN65H7150) tv and less than 7 weeks later, it just suddenly stopped working. The "SMART TV" logo keeps coming on and then turning off. I have since then called Samsung customer service and have been waiting for a call back. This is ridiculous to spend almost $2000 for a new state of the art system and it quit working. I am not very happy right now. Now I read that this "cycling" of power has been an issue since 2010 and they still are defective. I used to love all things Samsung, now I'm not so sure anymore. It's the hassle of having to deal with this that angers me more than anything. One would expect to have years of peace of mind with a new tv set. Anyway this is my latest experience with Samsung!

Disappointed by Samsung - I purchased Samsung LED 32" 5100 (model no:UA32F5100 ) on 3-11-2013 of around 38000 Rupees by Samsung dealer (Evergreen Electronic Alibag). Now after an exact one year (after warranty period), I am facing issue with my LED television and I am unable to watch anything as my screen went down with some internal problem. I called to customer care and asked for a service man to visit my place. Customer care executive raised my problem and a service man visited my place. Now the service man says that my Screen panel is not working properly and I will have to replace it which will cost me between Rs 18000 to Rs 20,000. I am really dissatisfied with the service as well as with the Samsung product. It would have been better if I would have taken Sony or Videocon television. Just after a year, I am facing a problem with so expensive product, that is something miserable. I will never suggest Samsung to anyone.

I've never spent the time to wrote a review on one of these sites before, but... Spent nearly $2000 on 7100 series 46" LED TV about 13 months ago. Gorgeous design, but cord manager broke. Now I'm stuck with starting at the mess of cords dangling from the back of my TV (which I largely bought based on "style"). After spending tens of thousands of dollars over the years with Samsung, I will never invest another penny on anything that company makes. The worst customer "service" I have ever received in my life. I'm truly saddened and disgusted by the way I was treated.

I purchased a 46" Samsung TV from Costco in 2008. This week the power supply went bad like many others, so I contacted Samsung and was told the part will be replaced free of charge due to a recall that expired in 2013? A local TV service company called Sy Electronics called to make an appt for replacement of the defective power supply. The labor would be $200.00 (WOW) and part free. I called Samsung back to have the part sent to me so I could install it? The customer service guy said "can't be done", has to be done by a certified technician. I told him $200.00 for a 30 minute install is a rip off! He was not helpful, so I hung up and ordered the $60.00 part online and installed myself! Saved me $140.00 and I advised Samsung I have owned my last Samsung product for life!!!! They seemed not to care one way or another! Oh well their loss!!! Unfortunately my TV broke just after the recall and Samsung doesn't care!

Samsung went above and beyond anything I've ever seen a company do as far as customer service goes. I posted this very complaint on their facebook page and they contacted me letting me know that they were very sorry for my experience. They had me take pictures of the issue and then told me that they would do an out of warranty replacement free of charge. They had to replace the entire screen which was basically replacing the entire tv for me. They didn't extend the warranty on the new screen, but that's understandable.

Standing in line at Walmart for 4 hours. Purchased a 60" Smart TV and a 55" Smart TV. Spent $798 and $598 plus tax. Had the 60" unpacked and set up in about 30 minutes. After being on for about 30 minutes, it starts turning off then back on. Then turns off then back on. After about an hour of this, unplugged it, went to bed. I went through the user manual cover to cover. Checked the timer on the TV as well. Reset the defaults, nothing changed. In the morning (after about 8 hours), plugged it back in after being on for 30 minutes (I timed it). Starts doing it again. Called the Samsung help line and asked if she had any other calls like mine and she said yes she has. Said a rep would call me or email me. Never heard from anyone.

Horizontal line appeared on screen. Called Samsung Product 6 times. Was cut off each time before talking to a human. After being given a job number and being transferred numerous times after I asked if there was a recall for the problem, was cut off again when I was told that department was closed for the day. This process took over two hours. It is obvious that this is a widespread problem with the Samsung TVs and is being ignored. They only respond to class action suits.

Each time I turn on the TV it takes 5 minutes before the picture stays on. I turn on the TV and nothing happens, then the picture comes in and goes out for 5 minutes. My TV is only one year old and if I knew this was an issue I would never have purchased the TV. This started just after the guarantee ran out.

My wife and I purchased a $1,900 dollar Samsung plasma television (PN60E800GF) in February of 2013. This TV blew out under warranty approximately March 2013 and was repaired (We had three extra months warranty for registering online). The TV again blew out not long after the warranty expired in November. Samsung had offered labor and parts for the second repair only after long and intense phone discussions. Today, November 25, the authorized repair person visited, asked what was going on. I told him, he pulled out a light and instantly found a microscopic crack on the screen. Samsung claims "after intense research" that we cracked the screen. They blamed us and are not willing to assist in any way. Both my wife and I are Army Officers with integrity and in no way, shape, or form did we crack the screen.

Disappointed by Samsung- I purchased Samsung LED 40" 5100 (model- UA40E5100ARMXL) on 25/05/2013 of Rs 53,200 by Samsung dealer (Anil electronics, Shahdara, New Delhi-110032). Now after a year, I am facing issue with my LED television and I am unable to watch anything as my screen went down with some internal problem. I called to customer care and asked for a service man to visit my place. Customer care executive raised my problem and a service man visited my place. Now the service man says that my Screen panel is not working properly and I will have to replace it which will cost me between Rs 18000 to Rs 20,000. I am really dissatisfied with the service as well as with the Samsung product. It would have been better if I would have taken Sony or Videocon television. Just after a year, I am facing a problem with so expensive product, that is something miserable. I will never suggest Samsung to anyone.

I purchased the following Samsung LED TVs in July, 2014: UN46EH5300 and UN65H7150AF. BOTH have suffered from constant power cycling on and off. After searching online and talking to a TV repair tech, I now know that is an ongoing problem with Samsung TVs since 2010. Resulted in a lawsuit a few years ago. Clearly there are still defective parts in their supply chain and this is not a resolved issue. I am not sure how Samsung LED TVs continue to get high ratings on Consumer Reports.

Sometime ago I brought a Samsung 21" tv for my kitchen. This was from Currys Pc World. The sales assistant said that is one of the best small TV on the market. How wrong could he be. If your sitting down at the table you can barely see the screen. The back light is terrible if you stand up the picture improves slightly. You find yourself all ways adjusting the picture with the remote control. As for the sound it sounds like it's being play through a tin can.

UE55HU8500 - I purchased a 55" Curved 4K TV and have nothing but troubles with it. The biggest issue is Samsung Support and their inability to deal with something slightly complex. The support is absolutely diabolical and they are definitely not experts on their TV. After 3 hours of trying to get through to the helpline, the best solution was to turn off the TV and turn back on again. Cracking diagnostics abilities!

I bought this TV less than a year ago, which still under warranty from Samsung. About two months ago I've noticed a green dot right in the mid of the screen. I called them up, they've told me, "your TV still under warranty for parts and labor." "Technician" stopped by to check it out. He said, "oh, well I don't think they will take care of that since the problem seems little.." I was like, is either good or bad. But I can't accept this, since it's pretty annoying the fact that I have to see that dot every time I want to use it. Anyways the so called TECH called about an hour later saying that they will not fix. Just because they (SAMSUNG) felt that the issue with my TV was not a big deal.

My 2-cents in agreement with the many postings already logged: Our Samsung TV is only 3 yrs old and has suffered the same fate as so many others. It turns itself off and does not want to turn back on, when it does, it turns off again within minutes. I will not waste any time with Samsung customer service as I've learned there is none by these postings. I'm scrapping the TV, purchasing another brand, and AND WILL NEVER BUY ANOTHER Samsung, PERIOD!!

I had bought SAMSUNG plasma TV 43 model No PS43E40B1R from Samsung authorized dealer in Karachi (Jaffar & Sons, contact No. 92-21-35293266) about 2 years back at cost of PKR 70,000 (21/11/12). Within one month from purchase it had developed fault in its screen. After repeated complaints for replacement with new set only screen was replaced by Samsung. Now again the screen has gone defective, TV stopped working with a weird cracking sound & only red power light is blinking. On payment got this checked through another authorized dealer Electro Palace and its technician confirmed that screen is short and it will cost another PKR 40,000 for replacement without any warranty. I have gone through different blogs on internet and have come to the conclusion that most of the plasma TV sold worldwide by Samsung had defective screen. I want immediate compensation of this loss through reimbursement of total cost or replacement with a brand new TV (LCD/LED not plasma). I am totally disappointed with Samsung brand as it has deprived me of my hard earned money through sale their defective products.

Called Samsung over the last few days and told them about the white dots that began appearing on my television being about six weeks ago. They have now multiplied like rabbits and are up to 80 dots at last count that look like stars. When I began to experience this I read this was a known issue with the DLP televisions. I had read many people got this issue fixed by Samsung for no cost. When I called and explained my problem the representative told me it was a known issue. He even called it an "epidemic" with a chip within the television sets. He told me however that mine model wasn't one of the most common televisions sold at the time and it wasn't on the "approved" list of free warranty fixes even though it contains the same chip.

I purchased a Samsung Smart TV UN40EH5300FXZA from Best Buy and just when the warranty expired my TV started to turn off and on. I called Samsung and went through troubleshooting with no luck. I was told it needed servicing and since my warranty past then this will be an out of pocket expense. Are you kidding me? If I had known a lot of customers were having problems with Samsung then I would not have purchase the TV and spent my hardworking money for something that we know would have caused me problems.

Just after two years, out of warranty of course, the TV shuts off, then back on, and that's all it will do. After a while it will start working, then repeat the same thing. You should get more than 2 years out of an expensive item like this! Tech support could only offer a service call at our expense. Obviously after reading the complaints here, this is an issue that is a design flaw. I will never buy another Samsung product again!

Samsung LCD TV Model LN40A630M1FXZA - I contacted Samsung today and spent 40 minutes on the phone speaking with four different people and giving each of them the same information, i.e., name, phone number, model number, serial number and explaining again and again the problem I've been having for several weeks. When I turn on the set, the screen freezes with an image from whatever channel it's on and is accompanied by a loud static-like sound (as if the signal is lost). The set will turn off and turn back on, sometimes twice, and eventually the picture comes on and everything is fine. Occasionally, rather than a frozen image, I see just colored "snow" or green vertical bars. The reps I spoke with said that although the model I have is known to be defective and was included in the recently closed class action suit, they will not do anything to repair my set. This is the first Samsung TV I've ever had and will be the last of their products in my house. Bad products and bad customer service...

I am wondering how many other people have had the same issue with their Samsung LED 3D Smart TVs. I own a UN65ES6550FXZA and about 6 months after purchasing it, it began turning off by itself. I went through the warranty center, they sent a certified technician out and he was able to replace a part and fix the issue... temporarily. It has been roughly another 7-8 months and I am having the exact same issue. The TV will turn on and then it will immediately shut itself down, and it will continue this cycle until I unplug it for about 5 minutes.

Samsung LED UN60H7150 - The TV's Smart hub is not working. It's somewhat intermittent. But Samsung can't fix it and they will not take the TV back. I have been messing with this brand new TV for a month now without any success.

I have purchased over $20,000 in Samsung TVs, blu-ray players, etc. for my home and offices and because of a manufacturer's defect, class action lawsuit that I was unaware, now I am responsible for thousands of dollars worth of repairs. I will never purchase another Samsung product ever again, lesson learned. The past week, five of the ten TVs are having difficulty turning on and because manufacture defected power board and capacitors.

My TV has not worked in over a year and I kept it. It started clicking and wouldn't power on. I called Samsung and it was only a little over a year or half old. They said it was the capacitor and it is not included in the recall. My model # is pn50b450b10. Seems to me all of the other recall TV has the same problem as mine. Why wouldn't my TV be included doing same thing?

Purchased a Samsung 65-inch LED 3D TV in January 2014. Since I have owned it I have the technician out 4 times (going on the fifth time) to try and fix... When I first called Samsung in February 2014 when the problem first started they kept on telling me I bought a 55-inch plasma... This is after I had given them the serial number bill, etc... Finally they sent a technician out... They replace the parts and worked fine for a while... However this will be the 5th time for the same problem after spending $2800 on a TV you would expect them to replace it... But no, Samsung does not stand behind their product.. I only fear in January when the same thing happens again I will be purchasing a new TV and I guarantee it will not be a Samsung... This time will go back to the Sharp Aquos product... I have two in my home, one 8 years, the other is 5 years and have never had one issue with either.

I have a UN55ES6500 TV manufactured in April 2012. Just over 18 months later a horizontal line appeared. 30 months later the screen is nothing but a series of horizontal lines. Sure TVs won't last forever, but you sure wish they would last more than 2 and 1/2 years. Samsung service call required and I am responsible for all payments.

Bought our Smart TV last month and turned on TV one day and there was a crack on inside bottom-center of screen. No outside damage was done to it. Had 1 year warranty since we just purchased it. Tech came out to do a report. Samsung responded that they don't cover physical damage. We didn't do anything to damage it!!!???? Seriously, we just shelled out our good money on a product and that we felt confident in since I have owned Samsung smartphones in the past, and this is what we get. Plus, now that I have researched it, I find I am in a group of many consumers complaining of the same defect??? Come on Samsung. Stand behind your product and your warranty, and fix this and be true to your word. Total and complete lack of customer service and responsibility. Shame on you for stealing people's hard-earned money. If asked, I will add my story to those who are seeking legal action to fight this.

I purchased a 60" Samsung Plasma TV (PN60F5500AFXZA) late last year (2013). It has been working great until about two weeks ago. I hear a clicking sound from inside the TV as if a relay or other device is resetting or changing state. My TV controller no longer works - well, very sporadically. I can get the small picture insert to enlarge, but with a great amount of button pushing and turning the set off and back on. The picture goes full screen for no apparent reason.

Our Samsung UE46ES6800 smart TV is not quite 2 years old, but has started turning itself off and on repeatedly. While doing so, the TV does not respond to controls (remote). If I disconnect the power supply, the TV continues going off/on for some time! Research on this forum and elsewhere shows that this defect is a known failing in Samsung TVs, and might even be a danger to people nearby. I think that Samsung should recall the TVs and fix or replace. Less than 2 years is inadequate for a modern appliance, unfit for purpose! Our previous Toshiba TV was 17 years old and still going strong when we replaced it with the Samsung. Not looking forward to taking up with Samsung, based on others experiences.

A couple of years ago I bought a 55" for over $2300 and it is not working. It only makes a clicking sound, so I called the Samsung company and they told me that this product was out of warranty but it think that they should give at least a five year warranty for a product that is so expensive.

Another dissatisfied customer. Bought top of the range UE55D8000 three years ago. A grey vertical stripe about an inch wide has appeared. Apparently it's more economic to buy a new set than to repair and, as others have said, Samsung do not accept that this is not good enough. Never again Samsung, lesson learned.

Samsung smart hub TV model PN60E700BN60E7000FFXZA - We have had the tv for 2 years. We have been disconnected from Netflix to whom we subscribe. We call everyday for 4 days. We are given bogus transaction numbers and NO ONE EVER CALLS US BACK. So they play the music, take our name and complaint and NOTHING IS DONE. This is bogus. Can you please help us get our service back. The tv is only two years old? Any recourse to a class action suit?

This tv was a replacement for a samsung plasma 720p 51 inch which quit working after 6 months. They sent the 550 lcd as replacement. It worked great for six months. Then developed sparkles in picture when using hdmi. Notified samsung. They said tv warranty had expired due to it being a replacement since they only gave me remaining warranty from original purchase. I watched tv for another six months without using hdmi which meant no bluray, or xbox 360 or ps3. On dec first 2011, tv would no longer turn on or operate. Called samsung again. They said they would repair if I paid for it. Samsung is not a good manufacturer. I have had 3 of their tvs and they all died within a year. I now own 2 panasonic hd tvs, one plasma one led. Had both 2 years now, no problems. I will never buy another samsung product and I recommend all friends and family not to buy their crap either.

My Samsung 6 650 tv is powering on and off by itself constantly. And it first started a year ago with this problem and I called Samsung and I got no help then and none now.

Samsung tv turns on and off at will. Not under warranty (a little over a year old) company won't do anything but send out service and charge us. They do not even know what the problem is. Very annoying and won't buy a Samsung product again!!! Would join a class action suit!!!

I read the ConsumerAffairs write up regarding Samsungs HDTV flat screen TV. The PR person from Samsung, while not admitting a problem, did tell everyone who wanted help with this situation (powering up TV either with remote or manual on/off switch and only getting blank screen) to call 1800 SAMSUNG, which I did. After giving all my personal information to the call center "Technician", the CC rep told me to make sure my TV was plugged in (it was) and then try to turn on with ON switch. So I tried that for what was probably the 42nd time today, and when it didn't work (I still only had constant red light blinking), she told me my TV was broken. She said since it was six years old I was out of warranty and gave me the number of a local tech to call. Which was in New Jersey. I live in Las Vegas. I asked if there might be a more local local, she gave me a repair number that I hope is good. Haven't called yet, but will update. I have spent the better part of the morning going over websites that show the same problem. I did ask her if she was familiar with said problem and she said she didn't know as they only do preliminary trouble shooting and any complaints such as mine get referred to a local contact. I will follow up.

I have a Samsung plasma tv that is 4 years old and turns on and off randomly. I see that it is a very common issue. I called Samsung support. They said they are aware of it but my model isn't covered by the lawsuit so I have to pay out of pocket. In my opinion this is a very bad business practice that over the course of time will really hurt them. Companies need to admit and remedy anything they know was their fault. I am now in the market for a 60 inch uhd tv and will not consider them.

I have a Samsung Smart TV 3D Model: UE40D6100-SWXXH bought 2 years ago (out of warranty already); one week ago while I was at home, the TV base exploded and the shards flew all over the house and almost injured my baby-boy (one month old). I was very scared about and morally affected. I tried to contact Samsung for an expertize. The feedback was that they might replace the TV base, but this is not an option for me. How can I know that the TV base won't explode again?! No idea how to continue here. Is there a way to obtain from them a valid expertize?

Started rebooting after only 6 months of use, but as my dad bought as a gift he had receipt and insisted it was something I did. After a while of unplugging, plugging in, updating, etc. It would work for a week or so then again with the constant reboot, volume not working, cannot find my wireless router when 5 other devices in the house (2 of them Samsung, no problem with tablet or phone), half the options in smart TV NEVER worked. Kids shows and other downloadables, again dad says no call customer service we may seem rude. Finally a year goes by and the TV is useless, warranty is out of date, dad still refuses to give me receipt or any paperwork, not that I hear Samsung is much help. I read everywhere on the internet about these same problems and no customer service. I need to find out more about this lawsuit. If I can get at least a new TV, I'll be happy! All it does is reboot over and over and over. Remote does nothing. I have resorted to digging out An old 19" garage sale TV to put in front of the useless Samsung until I can find the money to but a TV that actually works.

We purchased our Samsung Series 8000 LED TV about 3 years ago. Recently we have experienced issues with the TV switching itself off and then on again... sometimes for a few seconds, other times for up to an hour. There is a clicking sound that is coming from inside the unit, like a relay that is trying to operate but not working correctly. Sears Home Services (Samsung specific) came out and analyzed the issue as best he could. He provided me with an estimate that recommended replacement of 3 separate components to more or less guarantee that the issue would be resolved, with potential cost, including parts and labor, of $1200. He recommended that I use the set until it no longer worked at all and then just buy a new one, with extended warranty. Now, having read that many people are experiencing the same issues and that Samsung apparently needs to be forced into honoring its basic commitment to provide a product that meets our expectations, I felt the need to add my 2 cents here.

Single one-pixel horizontal black line appeared when the TV was 2 years old. At 4 years old, another one appeared. Read about this all over the Internet - common occurrence with this model. Samsung wants $99 for a visit; likely hundreds more for repair. They said there is no recall for this and that all consultations and repairs would be paid for by me, because the television was out of its 1-year warranty.

I bought this TV so I could watch videos on YouTube while riding an exercise bike. The YouTube app does not work well at all. Firstly, it doesn't recognize a wireless keyboard. Secondly, the pair a device option doesn't work well either (or at all for me). It is not user friendly. For help you have to go to a computer (which is actually easier than trying to do anything like that on the TV) but the help lacks complete information and is confusing on what you are supposed to do to on the device you are pairing to or the TV itself.

If you are a consumer who believes that just because a company is large - that you will be treated with respect courtesy and rationality, then you are best off to not consider SAMSUNG products. I recently purchased a new display model top of line 55" Samsung from Best Buy. I mentioned my purchase to my son who is VERY knowledgeable regard state of art consumer electronics. He cautioned me that it was not uncommon to see a demo set that was seriously lacking in much of the internal features that a full-fledged consumer product would have.

I live in London. Last year on 02/05/2013 I had purchased Samsung LED, 40 Inch from Afzal Electronics Lahore Pakistan since I had to give this as gift to my daughter on her wedding. I had purchased this TV FOR Rs 60000.00, nearly 600 dollars. I purchased Samsung because of its reputation and name and also my daughter was interested for Samsung. Within Warranty period after 9-10 months of purchase the screen got completely Blackout. She sent to the Samsung company in Lahore who replaced one part and it was returned. It hardly worked for 3 months and again the screen got Blackout.

Bought 3 different LCD Samsung TV's over the last 5 years, one for my parents. All three of them are now useless, with vertical lines on the two 52" sizes, and the 46" turning of and on by itself with continually looping until I have to unplug it to stop! Called Samsung on numerous occasions, asking to speak with higher management, and get the same standard answer, "Sorry, it's no longer under warranty". I spent well over $6000 for them, and that's the answer I get. Guess what, never again will I even CONSIDER purchasing a Samsung product, and will spread the word to family and friends to avoid this lame company! Even a simple offer of 10% your next TV would have shown me they gave a damn...nothing.

My television is cutting on and off or the screen goes black for three seconds and back on again... Then a few minutes later it does it again or constantly in some cases. This same thing happen all throughout the day. My television is one of the defective models on this list but yet, I have called Samsung support and now that it's out of warranty they will not do anything. I have read hundreds of posts across the web about this same issue and in some cases they say it's the capacitor and to call a service company or it's the motherboard in some cases. I have also read there is a class action lawsuit against the company and currently happening. There needs to be justice and I need help and looking for answers because Samsung will not help. Please help!!!

The 1 year and 6 month old 51 inch smart TV I purchased from Samsung powers off and on for the first 30 minutes after turning on. The supposed smart TV will also not connect to my network anymore. I contacted customer service and they offered to pay for the parts for the TV but not the labor cost. I told them they should pay for labor and parts since this is an issue with all their TVs. They said this model is not a part of the lawsuit and that's all they would do. I told them to not worry about it and I would not be purchasing any Samsung products in the future.

Televisions made by Samsung is now a concerned issue for overheating and pixel distortion. I purchased a Samsung 46" Smart HDTV 3D 120hz 1080 dpi approximately 3 years ago and been having severe overheating and upper screen distortion. Don't bother calling Samsung Executive Customer Service because you will not get any service at (800) 522-7341 (when calling ask them to put you through to customer service if you want). This TV does not have that many hours and can't believe that quality control is now that bad at Samsung. I was a big Samsung advocate once having purchase 3 Samsung TVs.... one is the old DLP and after 10 years and three bulbs later seems ok but hardly use it. The 46" I am writing about is cooked and the 60" purchased less than year ago is too soon to talk about. After spending 10 Grand on TVs I will now go elsewhere to shop for a new one.... AND IT WON'T BE SAMSUNG..... BUYER BEWARE....

My Samsung TV, model code # hl61a750a1fxza, serial # akwl3ckqa02747a, version Red 1, started having white spots on the screen a few weeks ago and powering off and on by itself at about that same time. The white spots are increasing quickly. I read that it was DMD failure. Does the board have to be replace with the chip? What repair needs to be done to fix the power problem? Where can I find the cheapest parts to repair it myself?

My 60" Samsung TV started turning on and off by itself. Talked to Samsung rep and he said it needed maintenance, so of course my protection plan had expired Jan 1 this year. Called best buy and have a tech coming out to do a diagnostics tomorrow. Very unhappy with Samsung!

Samsung sent in a technician who said he changed the capacitors and thought it should be the motherboard replaced. The TV has not worked and keeps turning on and off and cannot be used. There was a recall due to this issue. He said he would return and has not. I have 5 other Samsung products and feel they should return and fix my TV at no cost. My model is one that they accepted as having a problem.

Best Buy is where I purchased the tv just over one year ago. I didn't purchase warranty assuming it had manufacturer warranty. The speakers have horrible vibration noise making it very difficult to understand what is being said. Extremely disappointing. Worse is the fact I can't get in contact with manufacturer. Looking for way to fix the issue... The picture is fine but the noise from speakers is intolerable. Can someone please help?

Had Samsung LED TV for 9 months and heard humming sound periodically and the screen developed random lines from lower left corner and gradually covered the entire screen. We emailed Samsung 3 different sets of pictures of the screen, and their conclusion was physical damage and they refused to honor the warranty. Finally, (after 3 calls to exec customer service dept), they agreed to have a technician actually look at the set..... Technician saw no physical damage to the screen, and said "likely" cause was power surge that damaged a bank of LEDs inside the screen panel, and that someone would call us in 2-3 days. A week later I called Samsung and their position was "physical damage" and refused the warranty repair. They finally agreed to replace the panel, but I have to pay labor cost, but they could not give an estimate of my cost. Very poor customer service and I will never use a Samsung product of any type.

I never see anyone who has cut the cord and uses over the air broadcasts. I believe all TV manufacturers give little care to their tuner sections. After less than a year of use I now have a problem with the Samsung PN60F5300BF Plasma no longer displaying a decent signal. In addition, it now disrupts the signal at the three remote TVs all connected through an amp and three-way splitter. All worked well until recently. The remotes all display good signal strength when the Samsung is off. Turning on the Samsung disrupts their signal.

Was watching a movie and paused it for 1 minute and paused it to continue watching it and a thin black line appeared 10 inches from top of my 64 inch Samsung plasma smart TV.. haven't had it 2 yrs.. they won't fix it or do anything about it.. This TV was 3500 at best buy before tax.. Samsung should stand behind their products. I will never purchase anything Samsung ever again.

Cannot connect with Netflix. Purchased 8/13 complaining since 3/14 every call on hold at least 30 minutes and they do same thing, remote management, said I need new router, got one from internet provider, still same problem never resolved, said they don't know what problem is and now warranty has run out. Said nothing they can do.

I, too, am having a problem getting my Samsung LCD TV to turn on. I checked the Internet to see if anyone else was having a similar problem and that's when I discovered the capacitor issue and class action lawsuit that expired on Feb. 4, 2014. I called and talked to several Samsung representatives to no avail. They apologized profusely but did not offer a free repair. One "executive relations" rep said my tv model was not involved with the class action suit because it was manufactured in 2009. Well, that may be the case, but it's having the same problem! After my experience waiting on line for HOURS and getting passed around to several different Samsung reps with no acceptable resolution, I will not be purchasing another TV from them ever..... not that they care.

I purchased a 60" Samsung Television (model PN60E530A3F) for over $1,000, and it has been useless. The power issue was a headache. The issues started happening during the warranty, and the television would turn on after it was fixed, but that lasted about a month. When we called back, the warranty was over, and Samsung was not willing to help. I guess they are perfectly fine with selling an expensive product that doesn't work more than a year. I have not and will not ever purchase a Samsung product. I feel like I have been robbed!

0 Stars. Purchased a new Samsung 65" LED television from Harvey Norman Chadstone. The screen developed a serious fault within 5 months, displaying both vertical & horizontal coloured lines along top and right hand side. Two independent technicians assessed tv and found screen to be defective, with no evidence of external damage. Through on-line research I found this to be a common theme, regarding Samsung's substandard screens. Samsung would not honour Manufacturer's Warranty, falsely claiming damage was customer induced. The retailer, Harvey Norman Chadstone, provided no more than token effort in an attempt to resolve our complaint simply referring us back to Samsung. Both the Samsung Manufacturer's Warranty & Harvey Norman Consumer Guarantee are worthless...

Just purchased this Samsung 60' flat screen 2 months ago and the screen went blank just like most of the 1000's complaints. I went to see if some how the tv shut off so I turned the power button on and a loud pop and sparks came out of the tv. Samsung has a 1 year warranty so I'm hoping they will fix the tv, but after reading the reviews I'm getting more and more nervous. Can anyone please tell me some good news? Most of the reviews were from starting 2009 and it's now 2014 so I hope they are aware of the problems. They sent a tech over to take pictures when I already sent photos in and he told me they will contact me in a few business days after reviewing the photos. Has anyone had this happen and what was the outcome.

After the TV is on for 20 minutes vertical lines appear, the audio goes out accompanied by a hissing and/or popping noise, the screen goes black and in a few seconds the picture and audio come back and it begins to repeat the cycle. I have done everything I can think of. Swapped cable boxes, got new cable boxes, checked connections, repeated calls to Samsung Tech Support. All Samsung says is to call Consolidated Electric. When I called them, they told me that the ticket number Samsung gave me was not the correct number and to call Samsung back. $1500 dollars for a TV that worked 2 years and out of warranty. Something needs to be done about this.

I had purchased plasma 50 TV on 6/11/2010 vide bill no 2991. I had requested for its repair. But company refused saying part is not available.

I purchased a 65" Samsung 4K TV model UN65F9000A assembled in Tijuana Mexico in Jan 2014. It was sold to me under the pretext of being an advanced LED Ultra High Definition TV when in reality it is an older, inferior and cheaper LCD technology which produces equivalent heat output of a small space heater. It finally broke down on Sept 2, 2014 and the two Best Buy/Geek Squad repair visits I have received thus far were unsuccessful. To my surprise I also uncovered the fact that this unit according to Samsung customer service is presenting many similar breakdown complaints (unit does not power up with picture nor sound just front on light) and is presently included in a Class action lawsuit against Samsung (see at: CLASS ACTION LAWSUITS CENTER).

I have a 60" samsung smart TV which effectively has blown up. Something has blown inside it and cracked the screen from the inside out. This seems to be repeated on every website i look at, Samsung are taking no responsibility. If anyone else is suffering same fate please email ** so we can collectively do something about this. If we have several hundred people with same problem, we can approach courts, or watchdog or similar. Just so you know, the crack is near the center about 8 inches up from the bottom. The TV cost to me was over 1400 (can't remember exact) and it is 9 months old.

My review is like the many others who own this model. I purchased around Sept. of 2010; Nov/Dec 2012 capacitor issue hit. Several calls to Samsung and an authorized repair sent out to repair, I was charged labor. I should not have agreed as this is manufacturing defect. Here we are again and it's clicking no power again. I'm also afraid of another issue a poster mentioned with the panel (?), guessing that would hit after power is resolve (just jumpy about the set at this point). We Paid over $3000 for this bad boy (and I do mean bad). All I can do now is continue to call and voice my complaints to their "Executive Dept" in hope that they will own up to this poorly manufactured product. So sad, I don't want to just throw out $3000 on the street but no way I would pass/sell this to ANYBODY new, used or refurbished. I'm also going to contact our state consumer dept and go from there. We purchase Samsung at this price with the confidence "It's a solid product, good name, quality and longevity." We would not have even toyed with spending this amount on to many other brands outside of a "SAMSUNG" :/

This will be my last Samsung I purchase after knowing how little to no care this company chooses to handle known defects. After experiencing a power on issue, I researched it. With over 7 million customers with a Capacitor issue, lawsuits and admission of there being a defect, they limited their responsibility to only those who reported the issue. They don't have anything in place for the millions of consumers who had the issue. All issues reported when the TVs were out of warranty but there were settlements to those who had the issue after the warranty time. Samsung extended the warranty for the defect but those who were not aware of it are just out of luck according the supervisor with online chat session that took a very long time to get nowhere. Samsung does not offer a live phone call from consumers, only chats online. I am not surprised given how they could not give me an acceptable response to resolving the issue

If I could rate this with half a star, I would have. Big surprise that right when the warranty is up the TV starts acting funny. It begins to get an annoying static sound from the speakers and then the screen goes black while audio stays on. A few months later it's to the point where you can't even watch the TV for more than 2 hours before it goes out. It's exactly 2 years old, problems started after a year. Purchased in 2012 42" LCD. Don't even waste your money on this company for anything.

Line appeared on my SAMSUNG SMART TV 40" SCREEN-UNABLE TO GET IT. I tried the menu. Checked all the possibilities but it still there. Warranty has expired.

The panel went out and needs to be replaced. The cost of the part to replace it is $1150. I paid $899 for the TV. It is 6 months out of warranty and Samsung customer relations was useless. They agreed that basically I am screwed and need to buy a new TV. So frustrating that they treat their customers this way.

On 22nd Sep 2014, my Samsung LCD LA32D403 purchased on 17th May 2012 failed. Serial number is MQ503PBC106078J. Technician diagnosed it as SMPS failure and he informed it is common, it can fail anytime, no reason for failure and after replacement also it can fail.

On 9/18/2014 I came home from a long 48 hrs in 4 day stretch to turn my tv on to a what appears to be a crack in the inside of the screen. There is no damage on the outside nor was there anyone in my home to damage it and Samsung is telling me the tv isn't cover because it's physical damage but nothing was done to it. So I have asked for a supervisor several times. 2 hrs later the rep tells me one will call me back after 48 hrs. Horrible products. I bought this tv in Feb of 2014 so it's not even a year old. Can anyone help me on how to get them to replace it?

We bought Samsung LCD in 2011 Oct, 40" Full HD series 5 tv. We were happy with it. Then suddenly a month back it developed vertical lines. We complained to the service center, the technician came and diagnosed it to be a problem with Panel. And the price quoted for repair was 50% of the original buying price 2.5 yrs ago. How can the panel get spoiled when Samsung claims the life of screen to be at least 10 years. And then to expect the customer to bear such high cost for repair when it could be substandard goods.

HELLO SAMSUNG TV... THIS IS NINTH REMINDER... Reg: TECHNICAL FAULT IN YOUR 40 SAMSUNG TV. I want to bring to your kind notice about quality of your product. In 2012, I had purchased a Samsung LCD TV. It developed a defect within months. It was diagnosed as panel defective. After plenty of correspondence and telephone calls, your organization agreed to change the set. On my request it was agreed to refund the amount as now I wanted to buy a bigger LED set.

I found out after a lawsuit ended that required Samsung should repair my tv because of defective capacitors that causes your tv to cut off an on but not stay on. After contacting Samsung, they informed me that they would replace the capacitors which cost under $10 but I would be responsible for everything else which could cost over $200. My main problem is not being notified through the media or Samsung about this problem because my tv is on that list. Samsung should repair it at no cost to me.

I bought a 55 smart tv just over two yrs ago and not working. Not happy... Wasted my money.

Samsung 50'' DLP TV - DO NOT BUY SAMSUNG. JUST THROW YOUR MONEY AWAY. Paid $1900 for this TV one problem after another. They do not care. Do not service. Customer relations and satisfaction F+++++. Supposedly had A repair service scheduled for Mon 5 days after initial contact. No call no show. Spent another 3 hours on line and on telephone with contract #. Said they would trace and get back to me. Now 3 days later and 8 days after initial call and I am told there is no repair in my area. I am in a major city. What they mean is they are no help will never be help. What we resounds is 'you bought it your problem.' Buyers BEWARE!!!! I too looked at reviews and bought a pricey Samsung because of it. I will never buy another. They do not stand behind their products so DO NOT SUPPORT THEIR WALLETS. Get the word out and boycott these overpriced pieces of trash with no support.

Samsung 40 inch LED-UN40D6420UFXZA - I purchased a Samsung 40-inch LED TV from Best Buy November 2011 and July 2014 I can only view 70% of my screen, but for the price of $594.10 the problem would be fixed. The defect was caused by Samsung, but they do not want to pay for part of the repair. I paid close to 1,000.00 for this piece of junk. DO NOT BUY SAMSUNG! DO NOT BUY PRODUCTS SAMSUNG! DO NOT BUY SAMSUNG! I wish I could sue them for what I paid for this piece of crap. Samsung does not take care about the consumer or its products. DO NOT BUY PRODUCTS SAMSUNG!

Samsung 3D LED UA46ES7500 - I have purchased the product for more than a lakh of rupees (Ind. currency). Immediately after expiry of warranty my TV strange vertical lines erupted which gradually increased over a period of time and within 3 months more than half of the screen is covered by those lines. When Samsung was contacted, the tech suggested for change in TV panel. When I have gone through various forum it is seen that many of the Samsung TVs are reporting the same problem. I do not understand why Samsung or its team is not properly responding to the customer issues. They simply go for change of panel which would be almost half of the cost of the product. This is highly pathetic and there should be a move to boycott Samsung products in view of such indifferent attitude. The techs are not even bothered to tell whether it is manufacturing defect.

The local service provider assigned by Samsung quoted me $60 for a service call on a TV purchased 2 years ago, out of warranty. The day after the service in which he replaced a KNOWN DEFECTIVE part the service provider started sending me invoices for almost $300.

Samsung 50" plasma tv's PN50C550G1FXA - Black Horizontal lines across screen = PANEL FAILURE, no buffer problem, or main logic board. It may start with a one pixel thick black line in the beginning, but shortly after, lines will continue to form before your eyes. I have seen this fault way too many times, thousands of 50" samsung plasma panels affected, but they say they know of no such fault. Sure they do, coming from their own tech's admission. What do they do? Nothing. Keep making inferior products so that you keep buying them. It's time to fight back, and get some restitution for all the money we spend on this junk. A tv should last more than the 2 yr warranty period. I've seen these faults way before the two year period and same results. Sorry were not aware of any such fault but we can set you up for a repair tech to come out and give you an estimate for repair. They charge you $99.00 to come out, only to tell you that the tv has a bad panel. Just taking more of your money. This practice needs to stop! Class action lawsuit needs to be filed against this company, period!

Fortunately I have an extended warranty (sp?) because my 50" set broke down shortly after the original warranty expired. Set was repaired. A few months later it broke down again. Same problem, but now the repair parts don't work. I went online and found numerous entries regarding the problems with Samsung. I agree: A class action suit is in order. By the way: Hey Samsung, we just spent $10,000 redoing our kitchen, making a point of NOT purchasing any Samsung appliances. The problems with your lousy plasma TV's even have a nickname: the Samsung "Click of Death". Google it!

I purchased a 60 inch Samsung Plasma T.V a little over a year ago and right after the Warranty on it expired (by several weeks) I had a 16x9 pinkish image on the screen then several weeks later, T.V won't turn on anymore? I contacted Samsung Help Service and was told that since the Warranty Expired, I'm not covered for any repairs? Merchant Law Group is currently taking applications for a Class Action Lawsuit against Samsung and the "junk" they are selling to consumers! I'm also thinking of taking Samsung Canada to small Claims Court and have a Judge decide. I will never buy any Samsung Products again!!!!

We have a 32 inch flat screen TV, it was made in May 2012 and it junk already. Double screen - can't see damn thing. It's time to sue these TV companies. It has been taken care of still looks brand new. It's time for lawsuit!!!

Samsung Plasma TV with a power board failure issue. I have had the same issue with the TV three times in the past as well as a speaker failure issue. Now it has happened again. No one in Customer service or the Escalations dept (ECR) has been able to help me with a solution besides that I will have to pay for repairs out of my pocket! Why should I have to pay for repairs when this is clearly a manufacturer fault/ issue and It has been reported and repaired numerous times. Extremely upset with Samsung and highly dissatisfied with their CS and ECR depts. because they cannot offer any solutions. Will never purchase any Samsung product again. I was a long time Sony customer 30+ years, until I purchased this Samsung TV and I have to say that Sony is much more trustworthy than Samsung.

Bought Samsung 3D plasma. Lasted less than 1 year. Had to have it repaired. New plasma screen under warranty. Same fault happened 9 months later. Part was not under warranty so I have to pay for repair myself. So these Samsung plasma screens on the Smart TVs only last 9 months. I will not buy a Samsung tv. I’m sure the new part should still have a manufacturer’s warranty but the Samsung and their repair center said it did not.

Tv won't turn on again 2nd time in 2 yrs.... My other samsung has red, green, blue lines across the whole screen........ DO NOT BUY SAMSUNG.

My 60" LED is only 18 months old. While watching television last Sunday, a bluish purple dotted line appeared on the left side of the screen. I have come to this forum hoping to find individuals that have had past success with getting assistance from Samsung, but I can see that this is not the case. YOUR MONEY IS POWER. "DON'T PURCHASE SAMSUNG PRODUCT". I was a fan of the Samsung Galaxy Note and have 3 of them on my AT&T group plan. As of today I will be "BOYCOTTING SAMSUNG PRODUCT". I'm switching to Nokia and I suggest everyone else to do the same. Once you are done doing your research, you will see that we are victims of sabotage. These companies use engineering to shorten the DESIGN LIFE of their products so that you will have to go back and grab a new one. SHAME ON YOU, SAMSUNG!! THE GIG IS UP!!

I can't believe it until it happens to me. I have to say if anybody wants to trash their money then buy SamSung TV. They unremarkable, unreliable, unresponsible company. I bought my Just under a year and it still under factory warranty. One day I have to move my house and I pack up my TV carefully cuz I know it's a smart TV so the screen is thin. Somehow when I open the box that they used to use when they delivery to my house. When I open the box again I saw the crack from the angle of the TV. So at that time in my mind I hope my TV is still working cuz I love this TV. But I didn't bring my cable to my new house so I come back to my old house to pick up the cable. When I come back the screen is keep cracking by itself from internal crack but outside is still perfect. I was wondering and call Samsung supportive.

Turned on my large screen TV yesterday morning and nothing. Just clicking sounds with no standby lights or anything on the screen. Have two sets exactly the same, but only one acting up right now. Purchased then around 2008. Called Samsung who said I had a capacitor problem but the set was out of warranty. Two home service repair shops wanted over $300 to come out with trip charges, $100 hourly rates and parts cost. I came on the internet and found out Samsung had major problems with capacitors. I can do everything except electronics - my brain refuses to acknowledge anything electronic.

I have now spent over 6 hours on the phone with 12 different people in 6 countries and been lied to by every one of them!!! They have problems with the HBO GO app on their SO-CALLED smart TVs. HBO says they have known about the problem since 2011 but choose not to fix it! BUY A SONY! BUY A PANASONIC! BUY ANYTHING EXCEPT A SAMSUNG!!!!!

Bought 2012.

I purchased a Samsung 50-51 inch Plasma TV and with no time, I was experiencing lip-sync problems. This kept happening. I called Samsung and was driven near insanity, first because it's almost impossible to understand. I sensed some had a real problem understanding what I was explaining .The info would be taken then I be transferred to another department and they'd go through some menu functions and adjustments which weren't adjustments at all. I called my cable provider and explained what was going on and they were very courteous and have been to my apartment several times. I replaced 3 boxes and had wires checked inside and outside of the apartment and still the same problem exists.

I bought ua32f5100 TV on 4th August 2013. Exact after one year and 5 days, my TV stop working. I opened a case with Samsung and engineer has visited my house today. As per him TV Panel needs to be replaced which will cost RS13500. I think maximum lifetime of Samsung TV is 1 year and one month because I am seeing same kind of problem with my circle, just after the warranty period TV stop working. I paid Rs 35500 for this TV and I could use only for one year. It was my bad decision to go with Samsung. My Samsung account number is **.

We bought the Samsung TV (UN55D6000) 55 inches from Sam's Club for $1700 in 2012. We managed to save money and wanted to invest in a quality TV. We thought Samsung was the best and decided to buy one. 2 years later, the TV would not start any more. It basically died with no warnings. I called Samsung and gave them the serial number. Samsung said, the TV was no longer under warranty and would have to send a tech to diagnose and fix the TV. I asked how much will it cost, she did not know and the tech will call and explain the cost. I am still waiting, the TV is still dead. $1700 down the drain. No more Samsung.

Unbelievably bad customer service, ongoing. I want to give my account of a Plasma TV failure and how Terribly it was handled by Samsung. BEWARE. I had a $2000.00 plasma tv die within 2 weeks of the warranty. It was just over 2 years old. I was told by Samsung that they would repair it one time out of warranty. Which as very nice, but 2 years old and dead? I looked this up and it is very common with Samsung plasma tv's. Anyway they ended sending the repairman 3 times and he eventually replaced everything except the bezel and the on off switch. The last repair it worked for 2 weeks. I contacted Samsung again.

Samsung 3D LED 45 inches TV - I have purchased the product for more than a lakh of rupees (Ind. currency). Immediately after expiry of warranty my TV strange vertical lines erupted which gradually increased over a period of time and within 3 months more than half of the screen is covered by those lines. When Samsung was contacted, the tech suggested for change in TV panel. When I have gone through various forum it is seen that many of the samsung TVs are reporting the same problem. I do not understand why Samsung or its team is not properly responding to the customer issues. They simply go for change of panel which would be almost half of the cost of the product. This is highly pathetic and there should be a move to boycott samsung products in view of such indifferent attitude. The techs are not even bothered to tell whether it is manufacturing defect.

I purchased a UN55D8000YFXZA LED 3D TV in the Summer of 2011. I spent around $2,500 for the top of the line model. I loved the thing, it had a beautiful picture, great features and work flawlessly. I have lovingly cared for it over the last 3 years. That was up until a month ago. THE PROBLEM: I was watching TV when suddenly the picture went out. I turned it on and off again figuring it would kick back on. No luck. I tried unplugging it and letting it set, factory reset, opened the back to look for loose connections and damaged circuitry. The TV powers on normally, the sound works and the panel back light turns on, but no picture on any sources or menus.

I have had nothing but problems. 1st problem was a dot on the screen. They fixed it under warranty. Then came out another 3 times for blinking lights. Now turning off and on. But the extended warranty is over. Now I'm stuck calling a repair man for something they had a class action suit for I didn't know about.

I purchased a Samsung 22 inch TV to use as a monitor/TV. In 6 months the so called surgesafe power unit blew. Everything in the house worked normal. I took it to Samsung VI service. They forgot about it till I went a month later for them to tell me the part has just come. They fitted it after a long wait and a very unprofessional attitude tested it and handed it over to me. It was covered with scratches and marks only to go back home to find the base screws missing. I stay at vgc and braving the traffic went back asked for screws to be given an it-will-work attitude and handed over the same. The screws did not work.

My Samsung qwerty remote just stopped working and the tv is just a little bit over a year old. The replacement for it is $160 so I was looking for an alternative. When I tried to use the Samsung tv remote app, I got an error message that says "TV released in 2011 cannot be used to control connected devices". My TV is less than 2 years old. It so happened that when I bought the TV in Best Buy, it was out for a while. This app is no use for those who has 2011 released Smart TV. Will not buy Samsung products again. This is what happens when a company head gets big, they don't care about the consumers. By the way, not only remote app not working, they also don't work with Amazon movie and other app. What happened to Smart TV? You should be able to update it.

64" Plasma PN64E533D2F - I can't believe weeks after a 12 month warranty, the TV we bought from Costco is now in need of repairs. I submitted a complaint and service request from Samsung - this took about an hour. Their website bogs you down where you have difficulty navigating to a solution. The TV now just clicks, blinks on possibly turning on for a few minutes. It mostly just clicks on/off until you unplug it because you can't turn it off using the remote. I would like to see a class action suit against Samsung. They are really at fault here. I see all over the internet this common problem from Samsung consumers. Buyers Beware!!

I had a problem with 3D glasses that an ex-partner bought. When I opened the sealed box, they were damaged. I got in touch with Samsung and explained I was told the comp. was going to another department. After several months of me phoning Samsung, they never once called me back even though they said they would. After 7 months, it still was no further forward... And then my tv stuffed up after doing a factory reset as I was instructed by a Samsung technician... He then told me this was quite common ($5000.00) tv... Lucky I had 5-yr warranty so after 4 months of trying to get tv fixed, they gave me a new tv, 2014 model...

I am upset to purchase samsung 42" led tv, which has started giving problem of picture display within two & half year of purchase (october 2011). After spending an amount of rs 50000, I cannot digest that led tv has reached end of life. Shown to mechanic of samsung, he says that many sets has problem of this nature. Tv set will have to be taken to workshop. The expenses of repair may be between rs 8000 To rs 160000, because display panel may have to changed. It stunned me. One of my friend has the same problem and we are cursing ourselves after purchase of samsung product. Please help.

I have the correct model and serial number and manufacture date of the Samsung tvs affected by the defective capacitor. But it's too late as court order was extended to Jan 2014 only. I don't troll online to see whether my appliances have been recalled and if the problem doesn't present until after the expiration date, what recourse do I have? Samsung should stand behind their products.

I have only had this TV model # UN55ES7500FXZA for less than 2 years. After the recent forced update, I now have vertical lines after a few seconds of turning... The TV is then non-responsive and turns itself off. Then it restarts and loops though the whole process again. Of course it is not under warranty so the Samsung rep would not help in any way. I spent almost 3k for this TV and now it is broken. After reading these comments, I am sure any repair I get done will also be short lived. I will never invest in a Samsung again.

I purchased a Samsung Tv Model HLT6187SX/XAA, serial number AHEK3CKP404763D, Version REO1 for more than 2K. The white dots keep multiplying and are up to 19 now. I know from reading about it that it probably requires a DMD chip replacement. I'm not computer illiterate but I certainly can't replace the chip myself. That puts me at the mercy of Samsung repairmen.

The 32" Samsung TV arrived with an annoying, obscure error message. In trying to select a smart app, the TV said to try back later. Also, it was not possible to select a country code. 4 Service Reps and 5 hours later, the second tier 2 person said the TV is not working. I contacted executive support. The executive support, strange word for them, said they would not replace the unit, though defective when new. Further they said they wouldn't provide a shipping box, just a label. Oh, they never returned or initiated any calls. The shipping label arrived with the wrong address. Really hard to image worse service.

A loyal customer of Samsung products TVs and fridge. TVs I had about 6yrs, fridge about 4. One TV start about 8 months ago takes a few minutes to come on, keep circling on and off. Call Samsung looking for help troubleshooting the problem. That was a total waste of time calling. I am not the only one that seem to have this problem. If this is the way they treat a loyal customer, I will be better off looking elsewhere. Happy with the service I got from SEARS but will never buy a Samsung product again. This isn't an isolated incident with Samsung TVs, check other sites.

I bought a 46" Samsung 3D HDTV two years ago. Recently there a lot of lines coming out on upper 2/3 screen. Wired! Call Samsung, they said that I should send it back for charge because it is out of warranty. They don't know how much it will cost. I found many information in website that Samsung quality is so bad. The only strategy to lure purchasing is lower price. I had same experience before, but I forgot my lesson. I bought a Samsung 40" TV in 2002, and 2004 it totally doesn't work. Please remember to me and other people: Samsung is bad company. No good quality and service. Don't buy their products!!!!

In my whole life, I have never had an experience with service as bad as the service from Samsung. My smart TV disconnected from the internet every 5 minutes. I have it for 5 months. Calling, calling and calling, finally they came to pick it up. Now, 2 weeks ago, still waiting for a TV which costs here $ 2500-. Calling every day and no solution in sight. I will never ever buy any Samsung product anymore!

This a 55" LED LCD Model #UN55D6000SF Serial Number: 0495N which had a great picture until recently. Samsung says it is out of warranty so unless there is a "defect" they won't cover it. Upon further complaining and getting "Senior Customer Service" I was told an authorized repair tech would have to write a report at my expense and they would "make an accommodation". I spoke with a local tech who said that if only one of the 6 back lit areas was dark, this likely means that the entire "panel," literally the entire screen has to be replaced at $900 or more---and that Samsung likely would not cover it. He said that the $129 cost to have him come out and run tests on the tv was definitely a gamble---this from someone who earns a living servicing tv's.

I bought a Samsung 59" 3D TV with a manufacture date of May 2012. In just under a year, fixed vertical lines showed up in the display. Instead of giving me a new TV, Samsung actually replaced the screen under warranty. I guess I am lucky it was still under warranty or I would be stuck watching it like that. It's not like I can just go out and drop $1500 on another TV.

I had bought UA46ES8000RXZN LEDTV Samsung PATHETIC quality smart TV in August 2012. Worked for 9 months and after that got bright line on the screen in April 2013. Under warranty, panel was replaced. July 2014 again same place same bright vertical line is reappeared. Best part is Panel needs to be changed and now out of warranty. 2.5K USD product life was hardly 2 years and Samsung team are least bothered, they continue to market and sell the poor quality products.

I have a Samsung UN55B7100WF TV for about 3 1/2 years and it is now showing 5 fine horizontal lines at the top and a double imagine on all inputs. I am a very capable engineer and attempted to find a fix online. After reading tons of people with the same exact problem, the common theme was they replaced every board and cable which did not cure the problem. I am being told that the LCD panel needs replacement which is a $1,500 part plus labor which requires rebuilding the entire TV!!! In other words it is JUNK!!!

I bought 52" Samsung tv LN-T5265F in 2008. Recently, there is clicking sound when turn on tv. After 2 weeks, it will never turn on again. There seems to be capacitor problem just like many others.

I brought a 46" lcd tv from a curry store over 3 years ago. I was watching it and all of a sudden the colour went weird. I tried everything but no response. I sent an email to the tech support, no response. I sent an email to the ceo, no response. It has been over a week now. I am very disappointed and I want something done because I don't spend hard earned money to buy a product from a so-called respected company for it to break down after 3 years.

Model PN 50C0G1F, Serial Z1MZ3CQZ - I purchased the above TV from h.h. gregg in Muncie, Indiana on around October of 2010. This last December (12/26/2012) one horizontal line appeared around the center of screen. I contacted your company and was directed to a regional certified service vendor. A service technician would come and assess the problem for around a $70 service call since the TV is no longer under warranty. I discussed the problem with H.H. Gregg the store where I purchased the said product from. They indicated from previous such similar incidences that I would be better off purchasing another TV. As of today there are 20+ horizontal lines and I anticipate at this sustained rate the TV will soon be not viewable. I have also a SONY LCD TV I purchased a year earlier than the SAMSUNG.

Samsung 55" LED TV Model #UN55B7100WFXZA - I Purchased the T.V in 2009 for $3,900. Last week when I turned the T.V on is had a ghosting image which goes down 2/3rd's of the screen. The bottom 1/3 is fine and the very top has 4-5 thin horizontal black lines. I researched online and had seen many people complaining that Samsung used poor quality capacitors for these T.V's. I further researched on google and youtube and found many people with a similar issue.

I bought a Samsung 69" Smart LED TV and the first time we turned it on it turned itself off. Then it turned on by itself, then off, then on, then off. Took it back to HHGregg and got a new one after 2 hour wait. Now the replacement which is 10 months old has colored lines running vertical up the screen on a third of the right side with red stripes blinking up and down the entire screen. Called Samsung and told them what was going on and have not heard back from them. Will NEVER buy a Samsung TV again! It's JUNK!

We purchased a flat screen for our weekend game room. After two years, with weekend use only, this tv has stopped working. The cost to repair is $800 and we paid $800 to purchase. We asked them to provide the new panel and we would pay the labor, they refused and simply said sorry. Their product is terrible as well as the customer service. This company should stop making televisions. Their televisions have been riddled with issues.

On 6/28/2014, I purchased a new Samsung 43" Plasma TV in an unopened box at Walmart. Today I found out Samsung doesn't stand behind their defective products. The 2 Ferrite Cores supplied with the TV to place on the power cord and the antenna cable are too large for the cables. They won't clamp on and stay in place per the directions. After telling me they would send correctly sized Ferrite Cores, the 3rd representative I was transferred to who was to send them refused to do so. She explained that my TV has an invalid serial number. Interesting way to deny a warranty issue and I find it unacceptable. I spent ~45 minutes on the phone. The first of 3 representatives didn't seem to understand English.

I bought this 60" Samsung Smart TV to watch movies on Netflix. It worked for a couple of months, but now it won't load Netflix. I've called Netflix many times... My internet provider... Nothing works. I can watch Netflix on my laptop with no problem, so it's not my internet connection.

I bought my 54 inch Samsung plasma TV from BestBuy. Few days ago half side of right screen turned black. At times it comes and goes. We had Geek Squad from Best Buy take a look at it and told us that the panel needs to be changed and it would cost us $3000.00. When we called Samsung they refused to help us as it was not in warranty.

My 56" DLP TV (HL56A650C1FXZA) looks like the universe is moving across it. In less than 1 week no less than hundreds of little bright lights and black ones have appeared on my screen. I can barely see the picture in the upper right hand corner. I knew it was out of warranty, but after a bit of research I saw that many people over the past couple of years have had these dots appear. Some have had their TVs repaired for free and some haven't. I also discovered that Samsung was sued due to a capacitor issue and my model was NOT part of the suit. However it seems to me that if a company knows TVs sold in that time period had faulty DLP/DMD chips, they should have been proactive in helping their customers not reactive.

Anyone out there has any bad experiences on their Samsung TV's wireless issues? I have bought a Samsung 55 inches 7 series TV a year plus ago - UA55H7100, unfortunately I realized the TV's wireless was faulty almost a year later as I have been using the wired connection. I have logged issues and taking leave to be at home to be with the technician to go my house for the repairs. The technician visited my place not less than 5 times to repair the TV, the wireless modules were replaced for I think three times, mother board all together not more than 5 times.... but the problem still exists.

TV turn off/on. Had someone check it - inform me it's a company defective problem.

I bought the 55" smart TV UN55F6300AFXZA only 3 months ago and it already has problem. The screen turned all green all of a sudden. Turned it off and on again later and it has normal picture for few minutes only. Spent a long time on the phone with the Samsung support people then service could not be schedule because I could not give them the complete serial number. The s/n number on the box is missing the ending letter. The TV is mounted on the wall so I could check on the back. There is a way to get the s/n if the TV can stay on with picture.

Samsung TV model # HLT6187SAX/XAA began to have a few white dots on the screen that shortly became more than 100 dots. Likely cause is the DLP/DMD? chip that was causing the white dots on my set and many others listed on the internet. Samsung sold the product but the chip supplier might be the real source of the problem (poor design, stuck mirrors). (I think the same chip goes into other manufacturers' products).

Our 60 inch Samsung Smart TV has developed a black blurb where the stand holds the tv. I have contacted the company and haven't heard anything back. I bought it from Walmart who won't stand by the warranty either. It is only 6 months old. What do I do?

I smell another Class Action. I purchased a Samsung television in November 2013 for my son's Christmas present. The television immediately started to have issues with turning on and off by itself. Turn on..turn off..turn on..turn off. Great Christmas gift!! Initially, I attempted to return the TV to the company that sold it to me because I was within the 30 days. Guess what?? They refused to take it back. I was told "It's not our problem, contact the TV manufacturer." After going round and round with this company and their rude phone reps, I contacted Samsung. January 2014 - Samsung sent a service technician to repair the TV. The technician replaced the defective part, but before he left the house, BOOM. Television turned off and would not turn back on. Luckily, the technician had a spare in his van and replaced the DEFECTIVE part a second time.

I am so ashamed that I told so many people that I thought Samsung was the best television. It is terrible. I have a 60 inch, gone in 11 months. I have a 48 inch, gone in 3.4 years. This is a piece of crap and Best Buy will not back any of Samsung's televisions unless you buy their warranty. My recommendation... never ever purchase anything by Samsung.