
Polaroid TV Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Polaroid TV
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Polaroid TV offers a selection of television models and home electronics. Its lineup includes LED, LCD and Smart TVs with features for everyday use. Polaroid TV aims to deliver accessible, practical and reliable viewing solutions for a broad consumer base.
Visit www.polaroid.com/en_us- Good picture quality
- Affordable price
- User-friendly features
- Frequent malfunctions
- Poor customer service
- Limited warranty coverage
Polaroid TV Reviews
Filter by Rating
- (15)
- (10)
- (10)
- (56)
- (252)
Popular Mentions
- 4,943,942 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,943,942 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 22, 2011
My TV just went black. It has volume, changes channel, but no picture.
Reviewed Jan. 26, 2011
I have a Polaroid 19" LCD TV purchased from Circuit City in 2008. It worked about one year, then only sound and no picture. Looks like I'm in the same boat with the thousands of other Polaroid complaints.
Reviewed Dec. 29, 2010
I purchased the Polaroid LCD 32" TV for my husband, back in June 2007, for a father's day present. We returned the first one, because the first DVD we put in, would not come out. When we replaced it, the second one did also. In addition, for months, the picture would go black, but the audio was clear. For some strange reasons, it started working again, without incident until December 2010. I was sitting in bed watching TV, and all of a sudden, the TV went black with the audio still intact, then there was smoke in the back.
Now, it's out of warranty. We actually have a ticket number from the warranty period, when we first experienced the problem, but nothing was done. I am very upset because we do not have a lot of money. Having to replace a television after three short years, is ridiculous, and comes at a time where we can't afford to purchase another one right away. I'm hoping there will be a class action suit on this model. There are so many similar complaints about this television, that I cannot see how this would not turn into a class action suit. I want in, if it ever happens, because I am beyond frustrated. We have no money to replace our TV. People invest in televisions, not expecting to replace them for 15-20 years. This television came at a hefty price of $668.00, not cheap. I want a refund.
Reviewed Dec. 20, 2010
It has been at least one year since I posted several complaints about The Polaroid LCD TV. Dates posted are Dec. 15, '09; Nov.24, '09' Nov.10, '09. When I posted my complaint, there were approx. 250 complaints all the way back to April '06. It now appears to have doubled or tripled. The Federal Government Consumer Protection Agencies need to get involved.
The Fed's along with the cable industry has forced all consumers to purchase new equipment to enjoy a better picture and sound. I have been in contact with numerous agencies to no avail. There is a deceptive practice by Polaroid. When you call the Polaroid cs# you are actually speaking to a cs rep. from Summit Technologies based in NJ. Then after sending them $229 for a new control box assured me that the new one would be checked out before shipping. Wrong. They actually sent me a defective control box and refused to refund my money. I called Wal-Mart, the AG's office in NJ. Waste of time. I do not like being ripped off.
Reviewed Dec. 16, 2010
I purchased a 32in Polaroid TV(TLX-03210B, about 3 years ago at a Black Friday Sale at Wal-Mart. As I was about to watch TV after a long day of final exams, there was suddenly a sizzling sound with smoke raising from the TV. I immediately ran, turned the TV off and unplugged it, It seemed as if it was going to catch on fire. It had a smoked wire smell. After a couple of minutes I turned TV back on only to see a faded Polaroid, faded input, and then a blank screen while I could hear the sound of the cable program I was watching.
As a returning student, I am in no position to purchase or even repair a TV right now. I thought TVs lasted longer than this without such sudden issues. This is my first time ever seeing a TV actually go out like this. I guess we will not have a bedroom TV for a while and I hope someone does something about all of these exact same complaints on this website. It makes no sense.
Reviewed Dec. 9, 2010
I bought a Polaroid TV (model TLA01911C) at Walmart on April 2008 (it was manufactured February 2008). It constantly pixelated out and had to be re-set. Now it has a beautiful picture and no sound. I reset everything, no sound. I tried another TV with same hook-ups—works great. Walmart/Polaroid is not a good combo. Polaroid just wants to sell me a new TV at lower price. It says "internal components failing"; no, it failed. I asked why I would want to buy another of their TVs when they don't last more than 2 years. They didn't have an answer. They need to re-call/re-pair these lousy products. Class-action anyone?
Reviewed Dec. 9, 2010
42" Polaroid started on fire. Most of our families’ electronic equipment is destroyed. I am writing this from a hotel because my family and I can't stay in our home. Our home now smells like burnt plastic, chemicals and is full of fire extinguisher dust. Our noses burn and lungs hurt. Two years ago we thought we got a got deal on black Friday. Right away we got a high pitch sound but thought, "that is why it was so cheap" It happened on and off when the volume would make a loud popping sound a hum or just no sound. We would have to unplug it so it could "reset" We are so lucky no was hurt or killed. I have leaned my lesson. I will always check customer options in the future and not worry so much about a good deal. In the long run it cost way more. I just want people to know if this is happening to stop using their TV. Someone could have a different outcome and actually get hurt or worse! Don’t buy Polaroid. There are so many posts with similar problems!
Reviewed Dec. 4, 2010
My Polaroid 37" LCD flm-373b was purchased 11-06. It now has a picture only in pastel colors pink, yellow, orange, lime green and no sound. The TV is only four years old. I have sent it in for sound not coming on before, now this. What a rip off!
Reviewed Dec. 3, 2010
It sounds like we all had the same experience. I too bought a Polaroid 32" HDTV Model #FLM3201, paid over $800 for it and after two years one morning, I turned it on and got sound but no picture. I called Polaroid and they offered to sell me a refurb at over $400. By that time, the TVs had dropped so I ended up buying a new one, not a Polaroid. I am done with their shoddy products and their poor customer service.
Reviewed Dec. 3, 2010
I bought a Polaroid LCD 42"(model TLX04240B) on Black Friday in 2007 at Wal-Mart. I turned it off, now it will not turn on. I called Sears. The repair man opened the TV and tried to fix it but he told me that he could not, then charged me $54. The repair man did not even get me to sign a work order!
Reviewed Dec. 2, 2010
In Dec 2006, we purchased a 40" Polaroid TV for my parents thinking this would most likely be their "last" TV as it should last for years. Wrong. Before it was 2 years old, it went out. It turns out it was the capacitor and Polaroid said they would repair if they would ship it back. Here, two 70+ year old parents had to take to a shipper and pay over $80 to ship it back! Several weeks later, after several calls by my father, they finally got "their" TV returned only to find it was a refurbished model, not the one they returned. Now, in the past 2-3 months, the refurbished TV has developed a spot on it and interferes with the viewing. I definitely feel there was a problem with this model and class action suit might be in order. I would love to have the $900 + tax I paid for this TV returned! It still wouldn't compensate my parents for all the aggravation. Polaroid - never again!
Reviewed Nov. 30, 2010
Bought 42" Christmas 2008 by August 2010 screen started going black but still plays the sound! This TV also makes my energy bill over the budget.
Reviewed Nov. 29, 2010
I purchased my 32" Polaroid LCD TV on Black Friday of 2007. I never once had a problem until, ironically, exactly 3 years later to the day, Black Friday of 11-26-2010. I was watching the news and a plume of smoke rose from the back of the TV. The screen went black but still had sound. Immediately, there was a burning smell and I unplugged the unit right away. On Black Friday of 2008, I purchased four Polaroid 40" LCD flat screen TVs of which three of them were gifts. I now hold my breath in hopes that the recipients do not experience the same issues. However, from the complaints posted here, it may be inevitable. How can we initiate a class action lawsuit? Repair was estimated at approximately $250.00. Who knows when the next breakdown would happen? I replaced the TV today at a cost of $298 plus and not with a Polaroid.
Reviewed Nov. 27, 2010
I also purchased a Polaroid 42" set on Black Friday from Walmart, and I am now finding out that hundreds of people are having the same issue that I am having with this TV. The picture shuts off, but the sound is still present. I contacted Polaroid to find out the resolution to this and was told repairs would cost me over $400. So for the last year, I've been able to watch 20 minutes to an hour of a program before the picture shuts off (if it cuts on in the first place). I've also seen a couple of sites that had the fix to this issue. Negative. It didn't work for my case.
Reviewed Nov. 26, 2010
I purchased a 42" Polaroid LCD and within 1 year, the picture went black. The sound works but the picture doesn't. The TV has been sitting for 8 months and I have finally decided to try and get it fixed. The repair cost is ridiculous! I purchased it at Walmart in 2008 on Black Friday. Apparently, they sold a ton of defective Polaroids in 2007 and 2008. I'm contacting an attorney to see what can be done.
Reviewed Nov. 26, 2010
Polaroid 42" also just went black, still have no sound. Has anyone filed an official complaint yet?
Reviewed Nov. 25, 2010
I purchased a Polaroid 32 inch LCD TV. A little after a year, the TV had the black screen with sound. I had it repaired for a little over $150.00. Approx. 6 months later (Now), it's the same problem.
Reviewed Nov. 23, 2010
My wife and I purchased a 32" flat screen TV from Walmart in Haley, MA about a year and half ago. The screen started flashing blackness over about 90% of the screen size, but you can still hear everything perfectly clear. Our inability to view our TV as well as concerns of a potential fire hazard have led to our unplugging and removal of the unit from our bedroom.
Reviewed Nov. 20, 2010
While watching my 32" TV .the screen went black and smoke came out of the top. It has voice, but no picture. It should work for more than a year and a half.
Reviewed Nov. 18, 2010
My son was watching a DVD when he heard a sizzling sound, thick gray smoke poured from the top rear of the Polaroid TV (Model TLX03210B), and the screen went black. He tried to turn the TV off, however, it went right back on! We unplugged everything and moved it outside in case of fire danger. There was a strong electrical burn smell. The machine was manufactured 9/2007, purchased from WalMart Nov 2007. Have been unable to get through to Polaroid for "any" response.I suspect from other posts that we will get no satisfaction and will have to replace the thing ourselves. No more Polaroids for me!
Reviewed Nov. 17, 2010
I purchased a modest size (19") flat screen Polaroid TV/DVD combo last spring (6-7 months ago) at Walmart in Brunswick ME. It was about $210 in total cost as Walmart was apparently eliminating this product from their offer. I do not watch TV on a daily basis and even when I do it is for 2-3 hours per day at most. I use the DVD player twice a month or so. In other words, this little puppy is not abused.
Last week the remote stopped working. I replaced the batteries thinking that was what could be wrong but no luck. No power. I'm operating this TV manually and, after reading all about the complaints with Polaroid TV products, I guess I should be expecting the TV to start a fire soon or completely stop operating. The complaints state that neither Walmart nor Polaroid will stand behind this product. What to do?
Reviewed Nov. 16, 2010
The television only worked for two years. It blacked out. The representative informed me the LCD is defective. This is a known problem by the company. Insult to injury they refuse to refund my money for the useless part they sold me. These people are cheating the consumer by selling a defective product, then selling them a useless repair kit. This product should not be on the market, and all of the consumers should be refunded.
I paid $600 plus for the television that worked for just two years. The company, Polaroid, knew the television was defective. They sold me a $200 repair kit. They declared the television was not repairable. They refused to refund my money. After looking online at the numerous people who suffered the same problem it is clear that the company, Polaroid, is knowingly cheating people.
Reviewed Nov. 16, 2010
I purchased a 42" HDTV in 2008. After one year, the picture disappeared. When I contacted the manufacturer, I was told that my warranty has already expired. Upon contacting Walmart in PA, I was told that there was nothing that they can do. I called the manufacturer back and they said that I need to pay for $200 for all parts and labor. The catch is that it is only guaranteed for 90 days. The TV broke again--this time, it has no sound. They are very poor quality and should last more than a year. Yes, let's sue them. They offer no help or resolution.
Reviewed Nov. 14, 2010
About two years ago, I purchased a 37" Polaroid flat screen/LCD TV. About eight months ago, it started buzzing and coming on slowly. Shortly after that, it wouldn't come on. I called a repair man and he said that the power board had gone out. I had it replaced and the TV worked fine for about four months. The TV screen started going black, but the sound was still there. Every now and then, it would come back on. Now, the picture will not come back on, but the sound is there. After reading all the other posts, I'm afraid to even try it again. Sounds like Polaroid is producing a boat load of lemons!
Reviewed Nov. 14, 2010
I purchased a 32-inch TV from WalMart in 2007. Suddenly, one day about a year after the purchase, the DVD player did not work though every time you turn it on it pretends to attempt to work. Now, October 30, 2010, we had the TV on and it was working fine. We left the room and turned the TV off. We came back about an hour later and turned on the TV. You could barely see the word Polaroid even come on and there was a brief time of some brightness but within a minute, the entire screen was black. Each time you turned it on, it was the same thing.
I called the number on the warranty paperwork knowing it was out of warranty. That number kept reporting it was disconnected. I used the Polaroid digital camera number and was able to get to the TV customer service area. After speaking to numerous customer service representatives who basically had me take most of the TV apart looking for some number on the TV that was not there. Then they determined which part I would need based from the color of the connections located in the power box inside the TV after I removed it. I agreed to the $222 cost to get the part because of course, it was out of warranty. They assured me that the part would go out the next business day. I got confirmations in my email. They charged my debit card on 11/1/2010. There is a $100 refundable core deposit which they claim will be returned to me if I return the part at my cost to them within 30 days.
After two weeks and with no part, I called them to see where my part was. I got a very rude man named Eric who basically said they didn't know what part to send me. They had apparently left some sort of message probably using IP voiceover phone systems and we got some very quiet garbled message the day after they charged my account which we could not even tell was them. I still am not sure. Eric claims they left us a message, whatever. So here we are 11/13/10 and I have called to see where my part is. The warehouse is closed on Saturday. I tell him that shouldn't matter because this was ordered and charged against my account two weeks ago. I want the tracking number to find out where my part is. He says he will check to see if the part went out and will speak to his supervisor. He comes back on the line and tells me the part is shipping out on Monday and should arrive in a week or so.
Of course, I go ballistic and say what you mean. It hasn't even gone out yet. His comment was “Well, we didn't want to send the wrong part because then you would be dissatisfied.” I said, “Like I am now, you mean?” I tell him I want to speak to his supervisor. He tells me to hold. Then he comes back after I have been holding 5 minutes or so and tells me that there is no supervisor there today. “What do you mean? You verified with the supervisor that this part is shipping on Monday so how can you now say there is no supervisor?” He says, “Well, what do you want me to do”. I told him that I want the part shipped priority at their expense as I have been waiting over two weeks for a part promised in 7 to 10 days. According to Cheryl, it will likely arrive way before then. He tells me that they cannot ship priority because they don't have that kind of account with UPS. I tell him that is **** and asked again to speak to the supervisor. He says, “Oh, you want to speak to the supervisor? Ok, I will get him”. I was held 5 to 10 minutes longer.
Eventually, Eric comes back and says that the supervisor is not available and that she is on a call queue and he cannot transfer me. I am beyond furious now. I go around and around with him about his supervisor, who he has told me was a guy, then a girl, then not in today, then on a call, then her call queue was full and he could not transfer my call. I tell him in no uncertain terms that I want a call back. He says he will forward the message and the supervisor will get back to me when she is available but no one ever called back!
To make this situation even more sick, we purchased a 19-inch Polaroid TV for our daughter for her 19th birthday 1.5 years ago. It does not work, will not power up and they have told her that there is nothing they can do for her. It has been broken for nearly a year. Since she lives in another state, I cannot handle this for her because no doubt the entire TV must be taken apart to find some part number that does not exist. The crap this Eric told me about the call queue is ****. I have been in charge of our phone team at work for 7 years. We have a call queue system and there are unlimited numbers of calls that can be placed into any call queue system. Plus at any given time there should be a supervisor available so even if he or she left another supervisor should have been available.
Reviewed Nov. 11, 2010
I purchased a 32" LCD TV/DVD combo from Walmart in 2007. It was a big mistake! The DVD player stopped working within a few months of purchase. Recently the TV gave out a large puff of smoke, from a corner at the top, and the screen turned black. It seems a capacitor there has burned out. Fortunately someone was there to quickly unplug the unit and prevent a possible home fire. Do not bother to contact Polaroid, they will attempt to basically sell you a $300+ fix to a $2 capacitor! Polaroid should be compelled to issue a recall / replacement of this potentially dangerous and in every way defective product.
Reviewed Nov. 11, 2010
I was watching TV with my son and all of a sudden, I heard a popping noise and the screen went black but sound was coming out. The picture came back on then it happened 30 seconds later but this time, I smelled smoke and the screen stayed black this time. I called Polaroid and they told me they would send a capacitor/power supply for $222.99. I don t know if I should repair it or get a new one, and not have to worry about the hassle of it happening again.
Reviewed Nov. 10, 2010
I purchased two Polaroid TVs, one 36 inch and one 42 inch, both flat screens on Black Friday in 2007. I spent almost $2,0000. I purchased the 36 inch for my parents for Christmas. Now, I get a call from my mom that the TV only has a black screen and sound after a popping noise and smoke came out from the back. I feel someone should do something about this. These TVs should last longer than 3-4 years for that kind of money. I want my money back!
Reviewed Nov. 10, 2010
I purchased a 32" LCD TV/DVD combo from Walmart in July 2008.
A week ago, the TV stopped working. There is a sound but no picture (black screen). I plan to contact Polaroid and have them fix it but I don't know if they will though. I had to purchase another TV and when I went to Sears, the salesman told me that these TVs should last about 20-25 years. Polaroid should be held responsible for faulty products.
Reviewed Nov. 9, 2010
I put the TV on and my daughter started to scream in a panic, "Mommy, the TV is smoking!". The screen was black, there was sound and the smoke was pouring out of the top. Thank God I was home. My house could have burned down. The TV has been unplugged and I'm calling Walmart and Polaroid tomorrow (and CBS).
Reviewed Nov. 9, 2010
So we bought a 32-inch flat screen TV from Walmart and the DVD player didn't work. I took it back and 6 months later, the next one did the same thing. Well, I figured why bother taking it back again, and now we are two years in and the thing started smoking and the picture went black. I did some research online and this appears to be a common problem, but Polaroid is doing nothing to remedy this or reimburse those who purchased their faulty product.
Reviewed Nov. 6, 2010
I bought a 42" Polaroid TV in June 2006 from Wal-Mart. In June 2010, I turned the TV on and the blue screen said "no signal." Thinking it was a problem with the satellite, I tried all of the problem solving techniques. When they didn't work, I called for technical support. When they couldn't help, they said it must be the television itself. It never occurred to me that a 4-year old, $900 TV would be broken. I took it to a repair place and found that it was a burned out motherboard.
The repair cost $185, but the TV played just fine for 90 days, which was 30 days longer than the warranty. Again, I turned on the TV and the blue screen with "no signal" appeared again. Today I bought a Vizio. After reading so many complaints, it might be time for a class action suit.
Reviewed Nov. 6, 2010
The Polaroid 42" TV bought in 2007 had had trouble with picture. It’s snowy and turning pink and half screen when first turned on. It seems like Polaroid cannot make TV. Sorry, I purchased this one for over $700. I bought it from Walmart.
Reviewed Nov. 6, 2010
Our Polaroid flat screen TV started messing up about four months ago. I’m scared to turn it on! We bought it from Walmart. It is almost three years old. First, we would turn it on and there would be a high-pitched scream until it "warmed up". Then a lot of loud static as the picture tried to stay on the screen. Loud, quiet static and picture popping on and off the screen! Once it was on, it would be fine for a few hours.
Then, out of the blue, the perfect picture would start to pop on and off the screen along with the noise. The screen goes black and the sound is still going. Now this week, if I try to turn it on, the blue light will go light blue and the Polaroid name comes up for a split second and then the red off light comes on. I try unplugging, adjusting wires and still blue light turns red just as quickly as I touch the button to turn it on.
I have never seen smoke. I have smelled what I call a "hot" smell. Like the smell of hot plastic. I heard a very loud ear piercing screech and a loud pop and that was when the T.V. was plugged in and off! Now it just sits in the living room not being used because I’m scared. $1000.00 down the drain for a hazardous television. I will never buy a Polaroid product again. I will never buy a TV. from Walmart again. FYI: my sister bought a Samsung flat screen and it lasted exactly one year. Something unsafe is going on with both products. I was cheated by this company.
Reviewed Nov. 5, 2010
I have a 2007 Polaroid TV. It start making a popping sound, numbers and letters began to go across the screen in black and white, sound just stop completely. It still have beautiful picture, but no sound, only popping noise from TV.
Reviewed Nov. 4, 2010
On 7/2/08, I purchased a 32" Polaroid TV with attached DVD player from Wal-Mart. Including tax, this cost me $733.45. I don't watch much TV and only used the DVD player once. My TV still has the sticker on it! In October 2010, I was listening to the TV from another room and when I looked at the screen, it had turned black, but there was still sound.
I called Polaroid and they told me to unplug the TV for an hour, and then plug it in again. I left the house for a few hours, returned, plugged the TV in and it worked about an hour before going black again. I unplugged it and tried again the next morning, to see if it worked. This time, I didn't even get the white Polaroid to come on. Called Polaroid again and was told that there was nothing they could do. I then called Wal-Mart, explaining that a TV should last more than 2 years. They said since I didn't purchase an extended warranty, they couldn't do anything.
I explained that I had TVs since the mid 1980's that still worked! Why would I assume that the TV would go on the blink after 2 years of very light use? I'm out $733 and would really appreciate it if someone would file a class action suit. A friend, who has twins, purchased 2 Polaroid TV's and after 6 months they both went on the fritz. One has a black screen and the other a pink screen. Told her to save her receipts in case there's something someone can do about this. I even still have the box and paperwork that came with the TV!
Reviewed Nov. 3, 2010
I purchased a "Black Friday deal" Polaroid TV in 2008. It went black within a year and I called customer service. They sent a repair technician and it could not be repaired. They sent a new one (or so I thought), but really, I got a refurbished one. It started acting weird 2 months later, and then went a weird green in highlighted areas. I called customer service again and said it was no longer under warranty, but I could pay $200 to have them come and fix it, and it would be warranted for 90 days! This was a year ago and we still put up with the TV. It fixes itself for a while then goes green for a while. It’s really frustrating and too expensive for someone to come look at it, and it's too big for most repair shops! I hope they no longer make TVs because theirs are just a piece of junk!
Reviewed Nov. 3, 2010
I purchased a Polaroid 32" TV/DVD combo from Wal-Mart in September of 2007. My TV just went out. A large cloud of smoke came out the back and now I have sound but no picture. This TV is only 3 years old. I tried to contact Polaroid but they keep getting a run around online and over the phone. Is there any one to contact about this problem? I paid over $700 for it retail. If I have to replace it, it will be at least that much to replace. I can't get any advice from Polaroid where to take it for repair, so I don't have a repair estimate.
Reviewed Nov. 2, 2010
In Oct. 2008 I bought a Polaroid TV/DVD player from Walmart. At six months and 2 days after purchase, the DVD player stopped working. With only a six month warranty, no one would help me. Two months ago, the remote stopped working. After reading other Polaroid posts, I supposed that I'm lucky to be able to use the TV. I will keep a fire extinguisher close by, however.
Reviewed Nov. 1, 2010
Purchased a Polaroid TV flat screen less than two years ago and it just wouldn't turn on, flm373b is the model number. The TV is on a power surge strip. The cable company came out 3 times. Please help me or advise of next step. Thank you.
Reviewed Nov. 1, 2010
Like so many others, the Polaroid TV/DVD purchased from Walmart in 2007 just went out. Heard a popping sound, the screen went black but there was sound. I unplugged the TV and then plugged it back in and there was no sound or picture. I did not contact Walmart or Polaroid. After hearing the other horror stories why bother?
Reviewed Oct. 31, 2010
I purchased a 42 inch Polaroid TV from WalMart in 2007 as well. Now, my TV won't come on; before it went completely out, it started making a humming noise and different colorful lines going up/down my screen.
Reviewed Oct. 30, 2010
Our flat screen is making high-pitched noises. It seems like there are lots of the same complaints on the web. So one would see this as a defect and should be recalled and replaced. TV is 1-2 years old and we paid a lot of money for it. We should be enjoying it instead of complaining about it or spending any more money to fix it. Polaroid needs to step up and fix this problem. Folks are spending hard earned money on a product that should last more than 2 years. There are many complaints about the exact same thing. It seems like a product defect but Polaroid obviously continues to sell them to consumers who go thru the same thing.
Reviewed Oct. 28, 2010
I purchase a Polaroid 42" flat screen TV approximately two years ago. While watching it, black smoke started coming out of the top of the machine. Then, no picture. I was forced to pay $222.00 to buy a new controller. Wal-Mart would not help. There are 1,000 other stories just like this one.
Reviewed Oct. 28, 2010
Okay, now I have read all of these and although I don't recall smoke, I too have a black screen. I am going to call Polaroid today and give them one chance. I will then investigate if there are any current class action suits against them and if not, I am willing to look into getting one started. If anyone is on board and interested in joining my effort, please email me at **************@yahoo.com! Wish me luck, if I have success. I will report how to get it done on this website!
Reviewed Oct. 28, 2010
My Polaroid 32" LCD had a fire yesterday. Thank God I was home because if I wasn't, I would not have a home right now. I have the receipt and I paid $700 for this TV and it is now outside.
Polaroid will not help me. If the house had burned down, my home owner's insurance would be suing Walmart and Polaroid for the fire their product caused. I am **. I will go to the Channel 9 News crew and report this. I know them all, and we will get results. I'm out $700 and has no TV. A sizzle noise, then smoke came out of the top of the TV. I did not have anything hooked up to it but the cable, so it's their fault.
Reviewed Oct. 24, 2010
I was watching TV & all of a sudden a boom & a puff of smoke, then no picture. The DVD stopped playing 6 months after the purchase. I will never purchase a Polaroid again.
Reviewed Oct. 23, 2010
We bought a 42" Polaroid LCD TV from Walmart in late 2007 and gave over $700 for it. This week, it quit working--black screen with sound. Walmart does not stand behind this product and says to call Polaroid. I will not buy another Polaroid product. Now, we are without a TV.
Reviewed Oct. 21, 2010
I bought a 32" Polaroid LCD TV from Walmart in August or September of 2007. I still have receipts in my bank statements. It's not even three years old when a big puff of smoke came out the top back of it and the screen went black. I now have a TV that has sound but no picture. I called Polaroid and they want $122 to fix this. Apparently, from what I see online, there are many people with the same problem. I should not have to pay for this repair as it is clearly a default in the capacitor that was installed. There should be a recall on this or something to compensate for all the extra time it took me to pull the ** thing out and research this problem. My parents still have a TV that is 25 years old and has never had a problem. Please advise.
Reviewed Oct. 21, 2010
TV picture turned black and made a hissing sound and smoke came billowing out.
Reviewed Oct. 19, 2010
I bought a Polaroid 42-in TV at Wal-Mart in Portland, Oregon in 2007. In May of 2010, my Polaroid TV actually caught on fire. I was terrified at the thought of what might had happened if I would not been home when this TV caught fire. I contacted Wal-Mart where I bought the TV and was told that I would have to contact Polaroid if I wanted anything done about the TV. As of today's date, October 18th, 2010, no one from Polaroid has contacted me. The TV no longer works. I have put it away and refuse to get rid of it until someone is willing to look into this matter for me.
Reviewed Oct. 18, 2010
I purchased a 32" Polaroid LCD TV (model TDA 03211C) from Walmart on June 2007. I paid about $700 for it and after about four to six months, the DVD player stopped working. It now has sound but no picture. After reading all these reviews, it is very upsetting. $700 is a lot of money for our family. I think a TV worth this amount should last longer than three years!
Reviewed Oct. 18, 2010
I fixed mine! Mine started smoking too and I took it apart and found a visually burnt capacitor on the power module (the circuit board that connects to the lights that back light the screen). I searched around and found out what the numbers meant and bought a new one with extra capacity for $2 from an online electronics outfit (less than $5 shipped) and has been fine now for 6 months. I am no electronics genius, but know how to melt solder to replace a part and know when a part looks and smells burnt. I wish similar luck to others.
Reviewed Oct. 17, 2010
I bought a Polaroid 32-inch TV/DVD television at Walmart in 2008, manufacture dated January 2008. The screen went black, but I can hear the sound. What am I supposed to do about this? I paid a lot for this TV and it didn’t even last a year and a half.
Reviewed Oct. 17, 2010
I also purchased a Polaroid 42in Flatscreen w/built in DVD from Walmart in 2007. The TV works but the DVD is dead as a doorknob.
Reviewed Oct. 17, 2010
I bought a Polaroid LCD TV 32-inch from Walmart in November or December of 2007. It’s not even 3 years old and a big puff of smoke came out the top back of it and the screen went black. I now have a TV that has sound but no picture. The DVD player on it lasted long enough for me to watch one movie on it. Should have carried it back then.
I now no longer have a TV to watch in the evenings after a long day of work. I feel like I wasted $600. I can't afford to buy another one.
Reviewed Oct. 16, 2010
I purchased a Polaroid FML-1517 model at Walmart. I had it a year and a half then the picture started going out and now, nothing. I have never purchased a television that had such a short life span. I had it plugged into a surge protector and everything. It's not worth the money I spent and I will not buy this brand again.
Reviewed Oct. 16, 2010
Darwin of MI had same story and same TV bought in CA in 08/2007.
Reviewed Oct. 14, 2010
I have a Polariod 32" LCD model# TLX-03210B TV, I got for Christmas gift. This morning, I heard a sound of something like steam coming out of a pipe. I started to walk to the bathroom and seen smoke coming out the back to the TV. My wife asked me if something was burning because it smelt like burnt rubber. The screen will come on then start fading from the center out, until totally black in about three seconds. The sound still works but the picture is totally gone.
Reviewed Oct. 13, 2010
Like many of you on here. I could not believe how many similar stories on here sounded "exactly" like mine and what happened to my family. I just purchased a Polaroid flat screen 42" LCD screen from Wal-Mart that was Polaroid manufacturer and it was still under warranty when it went on the blitz! I spoke to the manager at Wal-Mart and he informed me that they no longer purchased TVs from Polaroid and that I would have to call Polaroid. He was of no help to me at all. Why don't we all get together and file a "class action suit!" Further, how come no one is doing anything about this issue? Polaroid should be sued for all this mess!
Reviewed Oct. 10, 2010
Our small countertop size TV just went black. The sound is fine. Date stamp of August 2007. Does anything lasts beyond 1-3 years anymore? Life cycle of product has been cut short. It’s an inconvenience to the US consumer.
Reviewed Oct. 6, 2010
I have a Polariod 32" LCD (Model: TLX-03210B) TV that I purchased on November 2007 at Walmart. I was watching TV last night and started to hear a sizzling sound. Then, smoke billowed from out of the top and then the screen went totally black--there was nothing except sound. Is there a recall or class action suit to file?
Reviewed Sept. 29, 2010
The Polaroid TV is smoking really bad that we had to open the doors because the smell was so bad. Thank God I didn’t' have my baby in here or went to the store and left the TV on, or I might not have had a home. What do they intend to do about the situation because a TV should not do that.
Reviewed Sept. 28, 2010
We have had this TV for maybe two years at the most. One day, went to turn it on and you could kind of see a red light in the middle of the screen and then it went all black. The sound is there but nothing else. I agree we should get a class action going for being cheated out of money. Always thought this was a dependable company but now I know better! Don't even consider buying one. Hot and steamy!
Reviewed Sept. 28, 2010
I purchased a 32" Polaroid LCD TV with built in DVD player. This only goes to prove you get what you pay for. This is a secondary TV that I don't use often, it probably would have quit working much sooner if I watched it daily. The DVD player quit working within days of the warranty expiring. Now, the TV sometime will turn on, other times, it won't. I have always purchased Samsung LCD TV's for my primary TV, should have spent the extra money, I'd have a TV that actually works.
Reviewed Sept. 20, 2010
I purchased my 40" Polaroid HDTV from Walmart in November of 2007. Just a few days ago, it simply stopped working and would not turn on. I tried unplugging it and nothing. After reading all of everybody's post, I realized that it was not just my TV. We need to get together and put through a class action lawsuit. I paid $940 for my TV (tax included) and am very disappointed that it no longer works. Does anybody know how to get this lawsuit in motion?
Reviewed Sept. 19, 2010
Like many, I am a frustrated owner of a 42" Poloroid LCD TV, that now is not working. This television is less than a year old and while my husband was watching it the screen went blank. After calling Poloroid's Customer service line, I was informed that I purchased this TV from Walmart when they were no longer considered an authorized dealer there for all warranties were null and void. WTH?! They would gladly sell me a 300.00 part which they determined was the main control box. The TV was 430.00. I asked if this was a common problem as I did not wish to sink more money into a product that was not reliable.
The customer service agent assured me that it was rare and could be due to power surges or dust. I asked what the average life expectancy was for their TV as I have an rca that is now 18 years old and still working in excellent condition. The service rep said a good LCD good only be expected to last about 4 years. I really wanted to ask if the good ones last that long and their product lasted less than a year. What does that say about the product they are selling, at least my better judgement kicked in and I chose not to order the part.
Thank God. Just out of curiosity, I googled Poloroid and wow! Thousands of complaints, same issue, same TV. Seems rather than rare it is their common practice not to honor warranties and their televisions generally play out from 9 to 18 months. My big question is when will they be forced to issue recall on this product!?
Reviewed Sept. 18, 2010
I had a 32" HD Polaroid flat screen from Wal-Mart from December of 2007. I had just turned the TV on and after being on for only 5 minutes, the video screen went black and then smoke came out of the top and back of the TV set. I shut it off and turned it on and the picture shows up slightly for 1-2 seconds and the screen goes black again. I do have sound but no picture. Big deal!
This should not be for TV that is only a couple of years old! Never buy another Polaroid product! Thanks a lot Polaroid because I do not have the money to buy another TV. A Realtor's salary these days do not cut it! I live in the country and it was my only form of entertainment to be able to watch a movie once in awhile! I see many similar stories about this product. People should be compensated from Polaroid!
Reviewed Sept. 17, 2010
I bought three (3) Polaroid flat screen TV's during a six-month period 24 to 30 months ago. Two were 38" and one a 42". All three are shut now. Two will not come on when turned on and the 42" comes on with a horrible buzzing sound and colored lines vertically on the screen. The cost to repair them would be around $300 each with virtually no guarantee. Polaroid should be out of business. Do not buy Polaroid TV's. They simply don't work and they will not stand by their product. I'm out of over $2500.
Reviewed Sept. 15, 2010
I bought a 46" LCD TLA Polaroid model flat screen in March of '08. It worked fine until April of 2009. I got 13 months of use out of it which was three weeks past factory warranty. I had purchased it brand new at Wal-Mart. I came home one day and it would not work at all. I called several times to the Polaroid Service Dept. and was told of possible problems that might be causing it to not function of which every one I tried without success. I have a job and had a hard time coordinating the possible fixes and solutions that their phone technicians were telling me to do so it took over a week to try all of them as it required me to go to Radio Shack several times to obtain fuses and misc. stuff they were telling me I needed.
When all attempts had failed, they simply quit calling me back although they would. It was incredible how many times their people would tell me someone would call me within 48 hours only to be calling them after that amount of time and getting no one. This went on for one month with the Polaroid technicians. As everyone knows who has experienced the runaround and lies from Polaroid, they do not have any service centers where you can get your TV fixed. The only solution they have is to offer you a guess as to what part you might need to make your TV operational again.
In my case, they decided that my problem was a bad power supply so their solution was to tell me I needed to pay them an additional $275 for them to send me a power supply. And a service technician from my area (rural Eastern Washington State) was to arrange to come to my house and install the new power supply and this was to include a $90 day extended warranty once completed.
Wal-Mart would do nothing for me since the one year warranty was three weeks past the warranty period. Finally I rented and on Friday May 29th 2009 I called Polaroid and paid them the money on my debit card to send the power supply and get it fixed. The Polaroid lady was very accepting and happy to take my money and process it right away and guaranteed that after the holiday weekend I would receive the power supply and within 72 hours a Polaroid service tech would contact me to arrange the time to come to my house and fix it.
The next week was coming to an end and I had not received any tracking number for the power supply or been contacted by no one with Polaroid at all. On Thurs. June 4th 2009 I finally was able to get a hold of someone at the Polaroid service number and was then informed that Polaroid had gone bankrupt over the weekend of the Memorial day holiday and was no longer in business. I was then told that the new company that had taken over was not going to honor any agreements that Polaroid had made prior to them taking over and I would have to take it up with Polaroid but would offer no information on how to contact them or any other info at all. I then contacted the better business bureau of Massachusetts and was told to file a complaint.
I did that and then was told that there was thousands of customers like myself and their was nothing they could do legally but put pressure on Polaroid to do the "right thing." They have no power to do anything for us as consumers. I was then instructed to contact the Mass. State Attorney General and spoke with them several times and tried to file a complaint to be told it was "Not really going to matter because there was so many customers like me and the recovery of anything was probably not likely since they were in bankruptcy."
Reviewed Sept. 14, 2010
I bought a 32inch Polaroid TV/DVD combo and six months after I had it tried turning on the TV and nothing would come on. I called Polaroid and they said where your warranty expired about three days ago and you will need to buy the part. So I bought the part after I could afford the part which was yesterday, 09/10/2010, and powered the TV on. And now I have two lines in my screen one horizontal and one diagonal. This has really been a horrible experience and would never by another Polaroid anything ever again.
Reviewed Sept. 14, 2010
I bought a 32" Polaroid LCD TV, and have had it for just under 3 years. While watching TV one day, I heard a hissing noise coming from the TV, and then saw a big puff of smoke from the back of the TV, as though it was on fire. Fortunately, there was no fire, but it was scary and something I've never seen from a TV before. The fact that this can happen, and apparently has happened to many others, is inexcusable. No more Polaroid purchases in the future. I lost of $500 on a fried Polaroid TV, and another $500 on the new TV.
Reviewed Sept. 12, 2010
I purchased a 40" Polaroid TV from Wal-Mart in August 2007. In a time span of 5 months, the TV's volume stopped working. I unplugged the TV and let it sit about a month before plugging it back up and it started working again. After another month of use, the same problem presented itself. I contacted Wal-Mart and was to contact Polaroid. By the time I got with someone at Polaroid, the one-year warranty had expired and I was stuck with a horrible TV. I will never purchase a TV from Wal-Mart or will I ever purchase a Polaroid (anything).
Reviewed Sept. 12, 2010
I bought a 42 inch TV about 18 months ago from Walmart. It acted funny right from the start, sometimes making a whistling sound when turned on. I went to Walmart and a clerk told me that Walmart did not sell them anymore because of complaints. As time went by, the TV got worse. The DVD player failed, a black bar started covering the screen in the middle of a program, it took forever to fire up with the remote, despite new batteries in the remote. Now it will not turn on at all..by the switch, by the remote...nothing. It has been a sorry TV and Polaroid should hang their head in shame. I see that Samsung is having some of the same type of problems. I suspect that the same company that made the TV's for Polaroid are making them for Samsung.
Reviewed Sept. 11, 2010
I registered a complaint yesterday about WalMart and Polaroid concerning a 46" TV. I went to WalMart and spoke with Marlene who was very considerate, took my information and asked me to come back the next day to talk to another WalMart representative. Today I went back to WalMart to see what could be done about my 6 month old Polaroid TV that is on the fritz. Gary (not sure of exact title) of WalMart was expecting me. He called Polaroid and got the same run-around that I got. WalMart was not aware that Polaroid was no longer warranting TV's or portable DVD players sold at WalMart and he stated that he would be getting hold of the corporate lawyers to see if they could pull all of Polaroid's mentioned items from their shelves and return them to Polaroid. There was a lot more to the conversation than I can possibly write here. Gary wrote down my personal contact info and said that he would do what he could for me. There were also a lot of interested bystanders listening in.
After doing some shopping, I was approached by one of customer service reps and was told that Gary commented on how well I was handling the situation and that he was going to do everything he could to make it right by me. After returning home, I received a call from Gary, telling me to bring in my Polaroid TV, that he would exchange it for a comparable TV, one with a warranty. I was shocked, my faith in WalMart is restored. Kudos to you ,Gary, for going above and beyond.
Polaroid, you should be ashamed, when you no longer had WalMart as an authorized dealer for your TV's and portable DVD players, you didn't bother to inform WalMart that you would not be honoring the warranties on those products, or to have a recall on those products. When implied that WalMart would pull your products from their shelves, you give them the run-around. Are you trying to go bankrupt?
Anyway, I will no longer be buying any Polaroid products from any store, and suggest that all consumers do the same! Take some responsibility Polaroid!WalMart, good job, very good!
Reviewed Sept. 8, 2010
I bought a 46" Polaroid TV from WalMart in March 2010. Now, 6 months later, I am experiencing problems with the TV. I contacted Polaroid and the first representative that I talked with had the audacity to hang up on me. This happened after I got frustrated when he made the statement "I have some bad news for you, WalMart has not been an authorized dealer since 2009 which voids the manufacturer warranty”. Grrrr! So now, I have to go after WalMart for basically selling me a TV illegally. But even with that said, I would have expected a $1,100.00 TV to last longer than 6 months. Watch out WalMart, here I come.
Reviewed Sept. 6, 2010
We purchased a 32-inch LCD TV/DVD combo TDA-03211C from WalMart in November 2008 and the DVD player went out within 6 months. In January 2010, we were watching it and it started smoking and quit working. I'm just thankful we were watching at the time it did this because if I hadn't unplugged it, it might have started a fire.
Reviewed Sept. 2, 2010
I purchased a 32" Polaroid flat screen in Nov of 2007 and as it has happened to many others, the video went blank and smoke came out the back after 21 months of use. The cost to fix the TV would not be a practical decision. I will not buy another Polaroid product.
Reviewed Sept. 2, 2010
I bought a 19" Polaroid television two years ago and it worked just fine until the day before yesterday (30 August 2010) when the screen quality began deteriorating beginning with streaks across the entire screen. Now, I will undoubtedly have to replace the TV set.
Reviewed Aug. 30, 2010
I purchased the 42-inch Polaroid TV, and 3 months after using it, it would just shut off. It has a built-in DVD player, and that too stopped working. I called Polaroid, and they sent me the "brains" of the TV and said a service man would call me and come to install it. I did get the "brains" of the TV; it was a gold metal box that looked like it would just slide in.
Well, I waited for the service man to call. After a week, I called Polaroid, and they said I would hear from him soon. To make a long story short, I called Polaroid every week. Finally, a supervisor spoke to me. She sent me a new TV. I was told to send the old one back and the "brains" they even sent me with FedEx slips, and they would pay for it. I never sent the TV back. I took the "brains" out--took out six screws that held it in the TV--and put the new "brains" in, and it works fine now. I got 2 TVs for 600, not bad. Just to let you know i called Polaroid for 3 months. It is not in my nature to do something like this. But they never got in touch with me to say they never got the broken TV back!
Reviewed Aug. 26, 2010
I as well have had my 37" Polaroid HDTV and it has gone out in just 3 years time. It started making a hiss noise to start out then a few days later the TV would not turn on. I was able to get it on at one point but then I could not turn it off without unplugging the set. This is the worst TV experience I have ever had to deal with and feel I should be compensated part of my $700 I spent as this seems to be everywhere and not just isolated. I will never buy another Polaroid product ever again including as little as film. I am **! I had to buy a new TV and spend another $700 to replace a TV that went out in just over 3 years.
Reviewed Aug. 25, 2010
Bought a 42" Flat screen TV from Best Buy in 2007. Less than 3 years later, every time the picture comes on there is a high pitched and loud whirring noise coming from the TV. It is very noticeable, even when my surround sound system is turned up. The issue used to only come up if the TV had been on a while, then someone turned it off then back on. Upon restart, if hot, the TV would make this same noise. Sometimes I could even tap the TV to get it to go away.
Now it is on permanently. I don't even use the TV's audio ever, so it is something to do with the lamps and/or fans in the TV. Going to try and take the back panel off to see if it is something I can fix. If not, I guess it is time to trash the TV since judging by the comments here, I don't even want to deal with the nightmare of Polariod's customer service, or lack there of.
Reviewed Aug. 22, 2010
I bought a 32-inch Polaroid TV from WalMart less than 3 years ago and now the TV went black but we can still hear the sound. Will never buy another Polaroid TV if it only last less than 3 years. Don’t buy another Polaroid product!
Reviewed Aug. 22, 2010
Today our Polaroid 32in LCD went black while we were watching it. It still had the sound but just no picture. I'm out $600.
Reviewed Aug. 22, 2010
Today our Polaroid 42in HDTV went black while we were watching it. It still had the sound but just no picture. I guess by seeing all of these complaints I understand what has happened. Let's just keep sending letter to the economic branch of the government.
Reviewed Aug. 20, 2010
I purchased a POLAROID LCD TV from Wal-Mart in June of 2008. Over the last week the TV has decided to stop working. The screen is entirely blank and there is absolutely no sound. I have been purchasing electronic equipment for more than 50 years and I have never encountered a problem like this. How after spending $300 does a TV stop working after three years and when it's out of warranty. There appears to be no recourse from Wal-Mart or Polaroid for these lemon TV's. There needs to be a class action lawsuit to the consumers whole ASAP!
Reviewed Aug. 19, 2010
I purchased 32-inch HD Widescreen TV at Wal-Mart on 11/24/07. It has been less than 3 years and as I was watching, I heard a hissing sound and a cloud of white smoke billowed out the back of the TV and the screen went black. Still had audio. I pay $500 for a TV and it lasts less than 3 years. Sounds like a class action suit to me. I guess that the co. went bankrupt. Can anything be done?
Reviewed Aug. 17, 2010
I have said this before, unless people start to do something nothing will happen. I have written my attorney general in Iowa and was told there was not enough interest in the problem for them to do anything. I copied the complaints from all of you and sent them to the FCC. I was told the warranty was no good now. If everyone wrote to the consumer department in Washington maybe we can get someone to listen. Please do your part! I got a reply from Walmart that they don't handle the problem. I have not given up, I will fight until there is no fight. I paid 900 for my set that collects dust!
Reviewed Aug. 14, 2010
I purchased a 32" Polaroid HDTV/DVD television 2.5 years ago. The DVD went out on it about 6 months ago it didn't have 40 hours worth of use on it. Now, the family was sitting down watching TV and the picture went black, there was still sound no picture. I tried turning it on and off and then I didn't get anything. I thought Polaroid was a good product. Wal-Mart said it was a bad component and they quit selling them. Well too bad for those of us that thought Polaroid products were good. Now my family is out of a TV and finances aren't that great since I've lost my job, I can't just go out and buy a new TV and spend another $700. I'm really disappointed in the Polaroid company.
Reviewed Aug. 14, 2010
On July 16, 2007, we purchased a Polaroid 19-inch HDTV. It does not work. I can get sound but no picture. I paid Dish to come out because I thought it was a problem with Dish. It was not and was told it was the TV. I can't believe it would only last 3 years as we have had TVs for 20 years or more and they work fine. I am upset and will not buy another Polaroid product again. By the way, Rex's is out of business. I wonder why. Of course, it was made in China. What happened to good old USA products?
Reviewed Aug. 14, 2010
We bought a 32" flat screen TV/DVD combo at Wal-Mart in 2008. After about a year, the DVD quit working. Now, the TV is smoking and we have lost the picture. After reading 71 pages of complaints about the exact same thing happening, we are exasperated.
We waited several years to be able to afford a flat screen, and now we have no TV and can't afford to buy another. Mad and retired in Oregon
Reviewed Aug. 13, 2010
I have a Polaroid LCD TV. It is only 3 years old. It is making a ticking sound and the picture is blinking after I have it on for 30 minutes. I have read all the complaints about these TVs so I will not waste my time and money on these inferior products that might cause a fire and burn everything I have. There should be something that the law can do to make these companies pay for the losses people have to deal with.
Reviewed Aug. 13, 2010
I purchased a 42" Polaroid TV in November 2007, which now has a black screen but still has volume. I called Polaroid and they told me the same thing they told everyone else that it was the control box. It would cost $300.00 and we would have to install it ourselves. Once we installed the new control box, we could notify them and get a hundred dollar credited back. They told me to remember the price they gave me so when I am ready to order the control box, they would honor that price. They stated that they would also put a note in their system so when I called back, they would have all the information. I also asked if I purchased the control box and that wasn't the problem, could I return it for a refund? They said no, you will only get your hundred dollar credit back.
I just can't believe that this happened to so many people that have Polaroid TVs and they are getting away with this. Polaroid does not stand up to their product and I will never recommend anyone to purchase a Polaroid TV. I am very disappointed and I don't have the extra money to go out and buy a new TV or risk putting out money for a control box that's not guaranteed that it is the problem.
Reviewed Aug. 9, 2010
My 42" Polaroid TV was bought in 11/2007. A couple months ago, the TV would be running and all of a sudden, I would lose the picture. The first call to Polaroid, determined the problem to be the control box. The cost to have a tech come out & install it would be $250. Even though I gave them the serial #, they need a number from inside the TV which they said I could see without taking the back off. Of course, by the time I check this, the support office is closed. So, the next day, I called again. I tell the agent the numbers I can see.
Apparently, these aren't the right ones. So, I look again. Call #3, I still can't see any numbers like they want. Finally, call #4, someone who figures out what control box I would need. Again, reiterates the cost of $250 which at that time, I was hesitant to spend. I had other TV's so I wasn't in a hurry. Fast forward to today, 8/9/2010, a couple months later. I'm ready to get the TV fixed so I call Polaroid. Now the price has jumped to $500 or $300 for just the part! And remember, this TV isn't even 3 years old! I asked to speak to a supervisor and they can't speak to me, can I call back. I said no. I am done with Polaroid. My advice to everyone, stay away from Polaroid TV's! They are crap! And the customer service is no better!
Reviewed Aug. 7, 2010
We bought a Polaroid TV with a DVD player on Aug.17, 2009 and got the 2 year extended plan. Well on July 16, 2010, the TV went out and thanks to Walmart not telling us that they were no longer allowed to sell those TVs, we now have no coverage. Polariod won't fix it and neither Walmart wants to and nothing is being done about it. After we paid $698 for the TV and $119 for coverage, what should I do? This is so wrong of Walmart and their people to do this to customers.
Reviewed Aug. 7, 2010
I purchased a combo TV/DVD polaroid TV 3 yrs ago. I gave the TV to my grandmother whose old TV went black. Then she called me today to say the TV that I gave was smoking and went black on the screen. I told her I would go online to do research and, wow, 71 pages of the same problem!
Reviewed Aug. 6, 2010
I purchased a Polaroid 32" HD LCD TV/DVD combo. In less than 1-1/2 yrs ago, the DVD stopped working and now the TV does not work. There is no picture but the volume works. I called the customer support line and was told that a lot of TVs do the same thing. We have a lot of different brand of TVs and they have all lasted a lot longer than 1-1/2 years, some are at least 10 years old. The support said that they had parts that we could purchase. We asked if there was a main number that we could call to complain about the product and were told that the product was made by Preview and that the office in California had closed and the only office that we could call was in China. Well, so much for that except that we will never purchase another Polaroid product of any kind and we understand that the company really does not care. I cannot believe that with all the complaints that the company is not made to make good for such a worthless product.
Reviewed Aug. 5, 2010
I bought a 32" flat screen/LCD TV as a Christmas present for my husband at Walmart in November 2007. Yesterday afternoon, while I was watching television, it started making a hissing noise. Smoke came barreling out of the back of the TV and the screen went black. The sound is the only thing still working. This TV is less than 3 years old and I do not have the money to replace it. Polaroid ripped me off. And from what I have read, I am just one of many. Polaroid should be held accountable for this. I will never buy another Polaroid product again.
Reviewed Aug. 5, 2010
We purchased the 32" Polaroid LCD TV/DVD combo less than 3 years ago from Walmart and now, all of the sudden, you go to turn the TV on and after a few seconds, the screen goes black but you can still hear the sound. I started searching the web for a possible fix, thinking that maybe something just wore out on it, but it is pretty obvious, after finding this site, that this a common occurrence with this TV. I am enraged that Polaroid has not taken responsibility for the defect in their TV and sent out a recall. What a waste of money. I guess I have definitely learned my lesson and will never buy another product from Polaroid again.
Reviewed Aug. 4, 2010
I bought a 36-inch Polaroid HDTV in 2007, now the TV comes on and off by itself. I have to keep the television unplugged in order to keep it from turning on and off. I have a 3-year old television that I can't use. I took it to a TV repair shop and I was quoted $485.00 to have it fixed. Now I have a television that I can't watch and it is a electrical safety risk to keep it plugged up.
Reviewed Aug. 4, 2010
I purchased a Polaroid Television 32 inch flat screen and within two years the screen went completely black. I took the TV back to Wal-Mart and they told me since the warranty was no longer valid that I had to called the Polaroid Center. I called the center and they said I needed a control board that cost $250. I will never buy another Polaroid brand of anything. It is totally a rip off.
Reviewed Aug. 3, 2010
I too bought the Polaroid 46" TV on Wal-Mart Black Friday '08. It has had a few hiccups that didn't cause much of a problem. Now though, it will turn on, the home screen will come on then the TV will start. It could last 30 seconds, or all night but it will shut off on its own. I was trying to do something nice for my family and get them a "big" TV from Santa. Well, after reading so many people having the exact same problem and hearing that they have been ignored by Polaroid, it is very distressing. We have no warranty, and have been out of work for 11 months. No way we can afford to buy a new one or even get this one repaired. I too feel that a class action lawsuit should be filed against Polaroid since they have used lousy parts in the manufacturing of these TVs. A local electronics store had a SONY 50" HDTV on sale a few weeks after I bought this one for $50 more that I paid. I just couldn't squeeze any more money out to get that one. Too bad for us.
Reviewed Aug. 3, 2010
I bought a 32-inch LCD flat panel TV at Walmart for the price of $683. It is a Polaroid TV/DVD combo. I still have the receipt of purchase. The date of purchase was 3/20/08. I did have a problem with the DVD part of the TV approximately one month after I bought it. Polaroid did send me the replacement part and it worked fine for about two or three months. Then it quit working again so I contacted Polaroid again and they informed me that they could no longer help me with this problem but if I wanted, Polaroid would send me another DVD replacement part but I would have to pay for it.
Now on 8/2/2010, the TV screen went black on me and I do have volume. So now all I can do is listen to it like it's a radio. I called Polaroid on 8/3/2010 and they said there is nothing they could do except sell me the part that they think it is and it will cost me $289. The TV is only 28 months old and I paid a lot of money from my social security check to get this TV that should have never been sold with the problems it has. I would like to get this TV replaced to me at no cost whatsoever. Thank you for your understanding of this situation
Reviewed Aug. 2, 2010
We bought a 32" Polaroid Flat Screen with DVD less then three years ago. We have had the picture go out twice already. The first time it was under warranty and this time it is going to cost us $225 to fix it! The control box has gone out again. The customer service area is not helpful nor do they care that you have a faulty product and I have to wait 12 business days to even get the part. This is ridiculous and reading the others complaints infuriates me that Polaroid has not recalled and made this right with their consumers! I have a TV that does not work again.
Reviewed July 31, 2010
I purchased a Polaroid 32 inch LCD TV/DVD combination at Walmart. After a few months of use, the DVD player started making a buzzing sound and no longer worked. The TV worked fine until a couple of weeks ago, the screen went black. I have sound but no picture. I called Polaroid customer service and was told to check the back of the TV to see if I could see a white light shining through. I said no.
The rep then told me that I needed a control panel which he would send me for $225.00. Once they receive my defective part back they would send me $100.00 back in the form of a rebate. The problem is that this TV is less than 3 years old and I do not have another $225.00 to invest in this piece of junk. What a rip off! I have been trying to escalate my concerns within the Polaroid company, but it appears that they have gone bankrupt. I have no idea as to what else I can do.
Reviewed July 31, 2010
I purchased a Polaroid 42' LCD on Nov. '08 from local Wal-Mart. Recently, it started to have a black screen on left side when coming on. There are many lines running up, down and back and forth across the screen, with distortions. Turning off and on doesn't do much, but it will come on, stay on with picture at this time. If it's turned off for a few hours and turned back on it again, it has a black screen etc. My wife tells me she has noticed a strong burning plastic or electrical odor after it has been on for over an hour. (I have a poor sense of smell and can't detect the odor).
After finding this site and reading of others similar problems, I am quite angry and concerned. Wal-Mart hasn't carried this particular TV since the '08 holiday sale. Now I know why! I believe all of us need to contact Polaroid and really let them have it. What's going to happen if one of these catch on fire in the middle of the night and burn a house down? It's a crime that companies today can produce and sell such inferior products! We have not tried to contact anyone about the problem as we figured no one would even try to do anything. Funny, at the time I bought this, my wife said I shouldn't buy Polaroid! I guess it does pay to listen to the ladies!
Reviewed July 31, 2010
I brought the TV from Black Friday on Nov. 2008 and about 3 months ago, the TV screen went black but the sound still works. I think that they need to look more into the customer's complaint and do a recall on the TV. In the future I will never purchase anything from Polaroid again.
Reviewed July 30, 2010
My TV just started smoking from the top of the TV 32" Polaroid w/DVD player flat screen (TDA-03211C). I just purchased it from Walmart 1 1/2 or 2yrs ago. This is **. This needs to be a recall due to all the complaints on this TV. I will never buy a Polaroid again because they do not stand by their name/products when things go wrong. I bought it from Walmart on Roxboro Rd. in Durham, NC 27704 which has now moved to Geer Street in Durham, NC 27704
Reviewed July 30, 2010
In November 2007, I purchased a Polaroid 27" TV from Wal-Mart. Several months after purchasing the TV, the screen went black, had sound and no picture. We contacted Wal-Mart, they informed us that they did not do TV repair or warranty work, we had to contact Polaroid. Polaroid contacted after several days of run around. They informed us that they would send a repair person to our home. A week or so later, a service man from Sears arrived and told us Sears did service for Polaroid. He checked the TV and informed us that we needed a computer board and we would have to order it from Polaroid. we did this and several weeks later, the part showed up. Sears contacted and several days later, the service man returned and replaced the part and the TV still did not work, service man said that was all he could do.
After several calls to Polaroid and getting the run around, we contacted Wal-Mart and after several threatening and very heated conversations with several managers at Wal-Mart, they contacted us and said Polaroid will be replacing the TV with another one. After several weeks, the new TV arrived in early Janauary 2008. Great TV and nice picture, we thought.
A week ago the screen went black and no picture, same problem as the other TVs. After searching the Consumers Affairs web site, we noticed hundreds of other ** that were ripped off and robbed by Polaroid. If the common person had done something like this, they would be in court and jail, and lose everything they had. What or who gives Polaroid the right to rob and cheat the honest hard working person that wants to provide something for their families.
If any class action suits come up against Polaroid, I hope I have knowledge of them. I have several cents worth of hatred to supply to them. This TV was purchased from a small inheritance from my wife's mother. She is very upset to think the last thing she received from her mother is a [bad product]. With the bad economy and lost jobs, replacing the TV is impossible.
Reviewed July 30, 2010
I too bought a Polaroid TV from Wal-Mart on black Friday of 2008. I also had the TV go to a black screen and it smelled like something electrical was burning. Now the TV will try to come on with the Polaroid start up screen only flashing and then going blank again.
Reviewed July 29, 2010
I purchased my 32"inch Polaroid TV in July 2007. After a year, the built in DVD player, stopped working. I was upset, but still loved my TV. I received numerous compliments on how great the picture quality was. Well, that picture quality died on July 20, 2010. The screen went black w/just sound. However, now its completely dead, no sound or pic. I cannot believe that after paying close to $700 for this TV, it dies 3 years later. I am so upset, this is just wrong.
Reviewed July 28, 2010
On July 25, my Polaroid 42" LCD HDTV went blank (black screen). I turned it off. After a few minutes, I turned it on. Picture came back. Then a few minutes later, it went out and the TV began smoking. I unplugged it. It smelled like burnt plastic. I got online and found this site with numerous similar complaints. There should be a recall! These TVs are dangerous. I emailed and called Walmart where I purchased the TV (as most others did). The mgr did not return my call as of yet. An email reply just said contact local store manager. I am very mad that my $650 TV is now junk (1 year 8 months after purchase). Shame on Walmart and Polaroid!
I am unemployed. My roommate is on disability. We cannot afford to replace this TV.
Reviewed July 27, 2010
My husband bought me a 36-inch Polaroid flat screen TV one and a half years ago. Last week while watching a movie, the TV went blank with only sound. Then smoke began to come from the back of the TV. I was crushed. I went to Wal-Mart. Since I did not have receipt, I was told that they could do nothing.They wouldn't even give me a website or number to call. I saw this site and now I see that I am not alone.
Reviewed July 27, 2010
I purchased a Polaroid TV from Circuit City in McLean, VA in May of 2008. Yesterday, July 26, 2010, the picture went black. In trying to fix it (through Verizon FIOS, our cable company) the sound disappeared. Circuit City has since gone out of business. I must now purchase a new television to replace what appears to be a piece of junk.
Reviewed July 27, 2010
I bought a Polaroid 32" LCD TV/DVD combo about 2.5 years ago from Wal-Mart. After 6 months, the DVD player started making a grinding noise and then stopped working altogether. Then just yesterday, my screen went black and I can't see a picture, only hear sound. Six hundred dollars, the TV down the toilet. I took it to be fixed and was told that it was a "capacitor" which could only be ordered from Polaroid for $560 and which is the only part that can be ordered for this type of TV from Polaroid. How the heck can the replacement part cost as much as the TV? It seems like Polaroid knows they have a problem with their TVs and are trying to capitalize on it.
I called the product support line and was told they have never had any complaints like this, and there is nothing they will do because it's out of warranty. I find this extremely hard to believe considering I've found thousands of complaints on here and through the Better Business Bureau. I asked to speak to a supervisor and was put on hold for 30 minutes only to be told there was not one available. I asked who I could escalate this to and was told that there was no recourse available.
Apparently, Polaroid is sweeping this under the rug. Please be sure to go onto Polaroid.com and make a complaint through the contact link so they cannot deny this problem anymore.
Reviewed July 26, 2010
I bought a 40" Polaroid LCD HDTV from Walmart in September 2008 and much like the other posters on this site, the screen went blank and I can only hear the sound. I paid $700 for this T.V and am heartbroken that I have no recourse. Walmart will not return it so I sure hope Consumer Affairs is able to help.
Reviewed July 26, 2010
I brought a 42" Polaroid TV Model # tlx-04011c on September 2008 from Walmart. And that's almost 2 years ago. This Friday, the TV just blink out try to turn it on and the light will turn green but the TV won't come on.
Reviewed July 25, 2010
I bought a Polaroid TV model TDX-02610B LCD TV/DVD combo less than 2 years ago. After purchase, the DVD player would not work half the time. And the area that holds the DVD player would get really hot, even though it was not in use. I returned the TV to Wal-Mart. They gave me another. After a couple of months, it has the same problem. The 90-day warranty ran out. I was told I would have to deal with Polaroid. That was a year and a half ago. The TV still worked, with no DVD player. I purchased a 32-inch RCA with DVD with less money. It is a much superior product. I would not recommend anyone purchase a Polaroid TV. If you have one, do what I did with mine. Cut your loss and toss it in the trash. That's where it belongs.
Reviewed July 25, 2010
I bought this Polaroid TV at my local Walmart a few years ago. I was watching my flat screen last night. I heard a big crack, then black screen with sound. Then I smelled something like an electrical fire. I pulled the plug and started research on the internet for help to find this site where many have had the same experience. I can't believe I spent over 600 dollars as well.
Reviewed July 25, 2010
I purchased a Polaroid 32 inches HDTV from Wal-Mart, 2 1/2 yrs ago and was watching TV when suddenly the screen went blank and I can hear sound only. I purchased this on Black Friday. I will never buy a Polaroid TV again. It is junk. Tlx03210b model #.
I spent $400 on this TV.
Reviewed July 24, 2010
We purchased a new Polaroid 26" TV combo from Walmart on July 5, 2008; we also purchased a 2 year extended warranty. On June 30, 2010 at 4:30am when we turned the TV on it caught on fire; the TV was burnt and ruined our entertainment center and the carpet. We contacted Jackson, Ohio Walmart and they told us they couldn't do anything about it because it was after the 90-day warranty.
We contacted the extended warranty company and they told us we would have to ship the TV back to them, pay for the shipping ourselves, send them a check for $300 and they would send us a refurbished TV. We told the warranty company that is not what their warranty which we purchased from Walmart states. They said they didn't care, that was what we had to do. Wal-Mart is selling customers false extended warranties because what they have in writing is not what the warranty company will do.
Also, you cannot ship anything that is hazardous after it has burnt and had a fire extinguisher taken to it. Walmart knows that. We contacted Jackson, OH Walmart again and they told us there was nothing they could do and hung up on us. So here we are with no TV and a TV that was less than 2 years old when it burnt. Also after checking the Internet and also told by Walmart they quit selling this TV right after we bought one because of the problems with the TV being a fire hazard. Walmart knows people's houses could burn down and has done nothing about it and still refuses to replace our TV. We contacted the manufacturer of the TV "Proview" and they will not do anything either.
They said it is up to Walmart even though they also know there is a possible fire hazard with this particular TV. Proview also stated that they have quit manufacturing the TV as well and they could not refund our money nor replace the TV. This is wrong and illegal in our eyes. Why did we purchase the extended warranty then? It doesn't do what it says it does and Walmart will not answer those questions either. So how can we get our TV and things replaced?
Reviewed July 24, 2010
I purchased a Polaroid television set in the middle of May 2008 and now the sound nor the screen will not come on. It just gives a white screen. The batteries in the remote lasted longer than the more expensive TV set. I am so frustrated because I paid good money for the set and thought that the name Polaroid meant quality.
Reviewed July 24, 2010
I purchased a 42" Polaroid widescreen LCD HD TV approx. 2.5 years ago. It has stopped working and the Polaroid support people will not provide the appropriate assistance. It was not a power surge, the TV simply stopped working. They want me to pay for a new control board which only has a 30-day warranty and when asked if the problem happens again outside of the 30 days, the supervisor would not provide a response.
They will not look into a faulty equipment issue because they claim they don't have any complaints. Consumers please go to the Polaroid.com website and file your complaints through their e-mail system. They will not look into any recalls without our complaints and concerns.
Reviewed July 24, 2010
I received this, my first HDTV, as a Christmas gift 3 years ago. The TV worked fine for about 6 months and was repaired under warranty. After repair, the TV would not hold the channels found in the channel search. This week, the TV just died. My daughter spent a lot of money on this TV as a Christmas gift for me so I am very disappointed to have to tell her that a TV that should have lasted for 10 years or better, has only made it 3 years. It is a pathetic TV. Do not under any circumstances purchase a Polaroid TV!
Reviewed July 23, 2010
I bought a Polaroid flat screen TV less than two years ago, and now it will not work. It won't show any picture or make any sound. For days, it would act like it was coming on with the blue light shining, but now it won't even do that. The screen is totally black with no sound. This was not a cheap TV, and it is ridiculous that it is already torn up. I can't afford to buy another TV and I was so happy when I got this flat screen TV. I thought it was a great purchase. How wrong I was.
Reviewed July 22, 2010
My husband and I bought a 32 inches LCD flat panel Polaroid television from Wal- Mart around two years ago, and it worked fine up until about 6 months ago. A black smear/streak appeared on the screen out of no where, which was disappointing, but we dealt with it. Until we woke up yesterday morning, turned the television on, and we had no picture at all. The screen will come on faded for a few seconds, then it goes all black.
We can hear just fine, but can't see a picture. I've been doing some research about Polaroid t.v.s online, and it seems that many people are having this exact same problem. I too agree that there should be a recall on these pieces of crap. So, if anyone is looking to throw their hundreds of hard earned dollars to the trash, I would suggest going to Wal-Mart, and buying a Polaroid television.
We paid 600.00 dollars for that TV. We have four children, and don't have the money to run out and buy a new one. So now, our family room has no television. On the positive side, we spend lot of family time together, go Monopoly, back to old school entertainment
Reviewed July 21, 2010
We purchased one Polaroid 42 inch flat screen television 2 years ago at Walmart. This week, the picture went out and we only have sound. We've been turning it on all week and we get a half screen picture for 5 seconds then it goes black with sound only.
Reviewed July 21, 2010
I, too, bought a Polaroid 42" LCD TV on Black Friday of 2008 from Wal-Mart. When it was about one year and six months old, the TV screen went black. We couldn't get an image on the screen. We had sound only.
Reviewed July 20, 2010
I bought a 26-inch Polaroid LCD TV and it lasted about two years. Then, the screen started going black. Now, we don't have a good TV to watch. Thanks, Polaroid. And thanks to Circuit City, who, of course, is no longer in business.
Reviewed July 20, 2010
I bought a Polaroid TV model TDX-02610B LCD TV/DVD combo less then 2 years ago. Three to six months after purchase, the DVD player would not work half the time and the area that holds the DVD player would get really hot even though it was not in use. It appears that because of the heat, it caused a dark mark on the screen. Fortunately, I was able to remove the player to prevent further damage in case it did cause the mark. Anyway, I sent a complaint about the DVD player online with no resolution.
Then about a month and a half ago, the screen went black as if it was turned off but the power button was blue (as if turned on) and there is volume, I can even change the channels and hear the TV, just no picture. It did go black before, so I turned the TV off and it worked; only this time it is for good. After researching a solution I came across a site that claims that it may be bad capacitors due to poor quality. Apparently Polaroid are notorious for this. Maybe this should be considered as a recall since there are so many problems resulting from poorly made Polaroid LCD TVs. I bought The TV because of the name thinking it would be a superior product. Besides wouldn't bad capacitors cause a fire? That would be dangerous if it did. I have no TV now as I cannot afford another one. Are TVs now disposable? Because it sure seems that way.
Reviewed July 18, 2010
I bought a Polaroid 32-inch flat screen TV at Wal-Mart in November of 2007. I bought a service warranty, and it expired November of 2009. Just last week, the TV made a funny sound, started to smoke, and then the screen went black. Nothing. Luckily it didn't cause a fire, but who knows if that is just because we were home to unplug it. There were 2 witnesses to this. Now we have to go out, and by another TV, or move a very heavy traditional, 32-inch TV from upstairs to downstairs.
Reviewed July 17, 2010
We purchased a Polaroid DTV HDMI Flat Screen TV, 32 inches. We have stripes down the left side of the TV and a black rectangle box in the middle of the screen. This TV is less than 2 years old. We have no TV for the family room now. Polaroid says it needs a component. The $450 spent was a waste of money.
Reviewed July 16, 2010
I bought a Polaroid 32" Flat Screen TB from Walmart 18 months ago. I came home today with a black screen. After trying to troubleshoot it, now I have no sound to go with a black flat screen.
Reviewed July 15, 2010
About 2 1/2 years ago I purchased a Polaroid 32" LCD HDTV w/ a built in DVD player from Walmart for $600. Nine months later the DVD player began making a clicking sound and wouldn't work. I called Polaroid and gave them all the related info and they said they would send me the part. 3 months later and no DVD player so I called back only to find out they have no record of me contacting them. Also, so sorry you are now out of warranty but we can sell it to you, no thanks. My fault I should’ve pursued it sooner.
Then I come home last week to find my screen has a big black spot in the middle when it’s turned on then goes off after a few seconds. So, I contact the dreaded customer service dept. w/ my info. They told me that they cannot find my s# in their system and after double checking the number they tell they just don't know. Wait a minute! They built it but can't find it in their system? No worries they tell me because they can tell me over the phone that it needs a main control board. The board costs $250 and after I send them the old one I get $100 or so back. What? Yep you got it! They built [it] and they know what’s wrong with it, even if they can't find it in their system, and I should give them some more of my hard earned cash! I too will be contacting class action lawyers and facebook and twittering this fraud!
Reviewed July 15, 2010
I bought a Polaroid TV with the built in DVD player. The DVD player quit working after the first movie. Then there was a hissing noise and smoke poured out of the back of the TV, all this after the screen went black. We also purchased ours at Wal-Mart. The TV is only 3 years old. What a rip off.
Reviewed July 15, 2010
Three yrs ago, we bought a 32" Polaroid LCD TV from Wal-Mart. About a year later, the sound got all static-ky and wouldn't quit. Polaroid wouldn't help us even though warranty was not up so Wal-Mart did what they do best (customer satisfaction) and swapped our TV out with a new one, same exact model and all. Today my husband got home and turned the TV on to find out when my daughter was watching it last night the screen went black on her with sound. Such a shame to spend $600 on a TV and it only lasts a maximum of two yrs. Very disappointed and will never recommend anything Polaroid!
Reviewed July 15, 2010
I too fell victim to the Wal-Mart black Friday 42" LCD television scam. Six months later, no picture, no sound. I too contacted Wal-Mart and they stated that it is a black Friday item that they do not normally stock and will not accept any returns on these lemons. I too am out $750 and am holding onto mine awaiting the class action suit.
Reviewed July 13, 2010
I too bought 40" LCD from good ol' Sam Walton. I tell you this; if you are in the market for a TV, buy name brand from a store that specializes in electronics. I am so hurt over this $900 I spent for a TV that lasted maybe 2.5 years. It really does ** that a company and merchant would show such blatant disregard for their customers. Oh well.
Reviewed July 12, 2010
I purchased a 32" Polaroid LCD flat screen TV from Wal-Mart about 2 years ago and it worked fine at first. Six months later, I noticed a small black spot on the upper part of the screen. It continued to show good 'til this past Saturday. While I was lying in bed watching Judge Judy, the picture went black with sound. I turned it off for a while and turned it back on just to have it go black again. Now it shows nothing. That's it for Polaroid. I will never buy anything associated with Polaroid again!
Reviewed July 11, 2010
I also purchased a 32" Polaroid flat screen TV and the picture went black just like everyone else's on this website. We are out of $700.00 for a 2 1/2 year old expensive TV! Class action now!!!
Reviewed July 10, 2010
I bought a 32" HD widescreen LCD TV/DVD combo a little over 2 years ago. Just 2 night ago while watching TV laying down, the screen went black but still had sound. I tried to turn it off and then back on to see if it would come back on and still nothing. i guess after reading reviews there is not point of calling POLAROID. I know never to buy anything Polaroid ever again. Now, I'm out of a TV in my room until I can get one that's not something that I can just pick up and buy when I spent $700.00 on something that should of lasted a very long time, not 2 years.
Reviewed July 10, 2010
We purchased a 42" flat screen television from Walmart in April of 2007. We paid approximately $850 for the television. The screen suddenly went black and would not turn on. We are upset that there are so many complaints from different people with the same problem. We would have not spent so much for a television if we had known the quality was this bad. In the process, we had to purchase another television (not from Walmart or a Polaroid) to replace the one that no longer works.
Reviewed July 8, 2010
I purchased a Polaroid 42" TV from Walmart 2 years ago for around $800.00. And now, the screen has ghost lines, and Walmart will not honor the product. Do not buy anything electronic from Walmart or Polaroid.
Reviewed July 7, 2010
This morning I got up and turned the TV on and the screen went black. So I turned it off and back on again and the same thing. After doing this two more times, I saw smoke coming out from the back of the TV. I ran over to turn it around. It had fire in it. I unplugged it and got it out. It just happened that I wasn’t working today. If I would have, my house could have burned and killed my dog. I will never buy another Polaroid TV/DVD again. I'm just grateful I was home. Not only was I a nervous wreck because of this, but I'm out of $700.
Reviewed July 4, 2010
My wife bought me a Polaroid TV as a homecoming gift for my return from Iraq in 2009. Suddenly, the screen is completely black when turned on. I had researched an answer so that I might fix the TV and I stumbled on this website only to find 65 pages of the exact complaint - 65 pages!
Where's the class-action attorneys on this one?
Reviewed July 1, 2010
I purchased a Polaroid television that is trash! Don't buy anything from Polaroid.
Reviewed July 1, 2010
I purchased a Polaroid 32" LCD TV from Wal-Mart 2 year ago and paid $729.29 with tax. The TV has sound and a barely visible picture. For $729.00, I feel so ripped off. I want my money back or a repair. I've seen 65 reviews so far, and most have the problem I'm having. This is wrong.
Reviewed June 30, 2010
We bought a Polaroid widescreen TV and it is only a little over a year old. This morning it caught on fire when we turned it on. Neither Polaroid nor Wal-Mart will do anything about it. So now what do we do? A TV should not catch on fire, especially not after a year.
Reviewed June 30, 2010
My 32" TV/DVD combo stopped working out of the blue after only a year and a half. The screen went completely black and will not show a picture. I've searched online and apparently there are tons of people with this same problem. Polaroid has horrible customer service.
Reviewed June 29, 2010
We purchased a Polaroid 37" LCD TV at Walmart over two years ago and did not purchase an extended warranty. A few months ago, we started having difficulty with the sound and last month the screen went black. I called Polaroid customer service and they told me I needed a new control unit for $250 and if I returned the old one, I would receive a credit for $100.
The new control unit was received almost a month later and does not work. I had to take out the fuse from the old unit and put it into the new unit to even get a steady blue light. Still there is no picture and no help from customer service. They keep telling me that a supervisor will call, but it never happens. I am frustrated. This TV is a piece of garbage. I have sets in my home over 10 years old and they work fine. My advice is to never purchase a Polaroid TV.
Polaroid TV Company Information
- Company Name:
- Polaroid
- Website:
- www.polaroid.com