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Polaroid TV Reviews

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About Polaroid TV

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Polaroid TV offers a selection of television models and home electronics. Its lineup includes LED, LCD and Smart TVs with features for everyday use. Polaroid TV aims to deliver accessible, practical and reliable viewing solutions for a broad consumer base.

Pros
  • Good picture quality
  • Affordable price
  • User-friendly features
Cons
  • Frequent malfunctions
  • Poor customer service
  • Limited warranty coverage

Polaroid TV Reviews

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    Page 7 Reviews 840 - 1040

    Reviewed June 3, 2009

    I purchased the TV in February 2007, and now, in May 2009, the screen goes blank. I have sound, but the image is gone. If I turn it off and then back on, it works briefly. Also, I have tried unplugging which worked a while longer; but now, that's no longer working. I'm out $800 for one year and a half of TV service!

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    Reviewed June 3, 2009

    We purchased a 37" flat panel TV from Walmart in May 2007 for about $800.00. On June 1st, our TV would not turn on. The blue light will turn on, but the screen remained black. We had to unplug it to turn the power off. It will no do anything now, no sound, no picture, just a little blue light. It's frustrating to spend your hard earned money on something that lasts only two year. We are now watching my husband's 13" TV from high school. There is no damage to us, just a huge inconvenience. We cannot afford to have it repaired at this time. I will never recommend Polaroid products.

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    Reviewed June 3, 2009

    We too purchased a 37" Polaroid flat screen TV for approximately $800.00 in December of ‘06 that just went out June of ‘09. It started by making a static sound when turned on and picture would be delayed. Then, it would only work if unplugged and plugged back in. Now, the picture will not come on at all. It is very upsetting to have spent that much money on a product that only lasted 2 1/2 years.

    I came across this website when I Google searched "Polaroid TV" to see if I could find a way to get it repaired. After reading the ridiculous amount of similar complaints, I suppose we will save the time and energy and not even bother trying to repair it. The only problem is that we will now have to purchase a whole new TV. Guess I'll Google search the next manufacturer to make sure it doesn't take me to this website before I make a purchase. It's frustrating and pathetic that you can't seem to expect anything to be made of good quality anymore.

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    Reviewed June 3, 2009

    We purchased a Polaroid 32" flat screen TV with DVD Player from Wal-Mart thinking Polaroid was a good company and long standing. From day one, the DVD player would not play some of my 8-year old grandson's movies but when I would change discs, it would begin playing. We thought it was unusual for it to play some and not the others. This went on until the warranty ran out and then all of a sudden the DVD wouldn't load anything. It always shows "No Disc." I called Polaroid and they said to clean the heads and if that didn't work to order a new DVD player for $100 and put up a $100 deposit until I sent the old one back. Cleaning the heads didn't work. Only one screw holds the DVD Player in so I will be sending it back to them for free as I don't need a piece of junk in my house. Having read all the problems vented here, I now wonder how long the TV will work.

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    Reviewed June 2, 2009

    I purchased a 32 in. HD flat screen TV and paid right at $900 plus taxes. Two years later on 6/09, it made a loud alarm noise and went out! No TV! I can't afford another rip off like this one!

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    Reviewed June 1, 2009

    I too bought a 37" Polaroid TV from Wal-Mart for $900 around the beginning of ‘07 and now in May ’09, it crapped out on me. The TV will not turn on. It started acting up with a bad picture, then I had to keep unplugging it, and plugging it back in. Polaroid made a lot of money on this scam. I've always liked their cameras, but I would never buy from them again. I hope the Better Business Bureau can do something about this.

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    Reviewed June 1, 2009

    We also purchased a Polaroid television on the Black Friday of 2007 from Wal-Mart. Who would have thought spending $800.00 on a television to last a year and a half? Only our problem is the sound because we have none. Of course, we can have their tech come out and try to fix it for the low price of $225.00 with no guarantee that he can even fix it. Sounds like a deal to me! Something told me not to buy this brand. Maybe Wal-Mart should investigate the products they choose to sell to us consumers who are looking for the "good deal".

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    Reviewed June 1, 2009

    I bought a brand new 42inch LCD TV and about three months, it went blank on me. I called Polaroid and told me that they don't fix that model at their location so they gave me Proview Tech phone number. I called them and it took them two months to ship a box. Now, they have my TV and it's been almost one month and they don't return my phone calls at all. I left two messages for Patricia, the supervisor there and no answer at all. I'm just sick of all this rundown they're giving me. I just want them to tell me straight out when can I get my TV back and repaired.

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    Reviewed June 1, 2009

    I bought a 37-inch HDTV Dolby Polaroid in 2007 and it stopped working in May 2009. Sound is good but no picture. It does not turn on or off. I have to plug, unplug and play with it but no results at all. I spent $1,400. I bought insurance and nothing has been done. I called customer service for Polaroid and I was kept on hold for 53 minutes, for some agent to come on the line and tell me that they could not help me at all that I had to go back to the store I bought it from. Circuit City does not exist anymore.

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    Reviewed May 31, 2009

    I purchased a Polaroid TV, from Wal-Mart, in June 2007. It stopped working correctly in May 2009. I can hear it, but there is no picture. I have "reset" it by unplugging it, then plugging it back in. That has only worked a few times. Now, I have a $1000 TV that I can hear, but not see. The warranty has run out. I plan on following up with this issue. This is ridiculous!
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    Reviewed May 29, 2009

    the tv was great for the two years it was alive. i thought the polariod lcd 3232 was a great tv. i did notice for about a year it made like static sounds when the tv was turned off. i paid it know mind. then all of a sudden one day the tv just went out without any warning. i couldnt believe it. i bought the tv in oct. of 06. it died may of 09 i find that so hard to believe especially that this wasnt the main tv of the house this was just a bedroom tv that me and my wife made every effort possible to not leave it on over night and not leave it on when there was no one in the room to watch it.it was manufactured on june of 06. so is polaroid saying that their tvs lives are only good for 2 years??? for the price theyre asking i just dont understand them. please let me know if they decide to make some kinda recall. and please dont notify me about sales they ever have on their tvs i am not a satisfied customer. my next purchase will be a samsung my main tv is a samsung and as of yet ive had no problems.
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    Reviewed May 29, 2009

    I purchased a 37" Polaroid LCD TV approximately 15 - 20 months ago. The TV worked perfectly during this time. With no lead-in symptoms, I turned it on one night and the red light turned blue, as usual, but within 5 seconds it fluttered and turned red again. This is now all it will do.
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    Reviewed May 24, 2009

    Three weeks ago I was watching my nine month old TV and the display suddenly loses power. The unit now is completely dead and this is not the first issue I've had with this unit --- the DVD player has been on the fritz as well.
    I call the Polaroid sister call center the MINUTE that they open and I'm told that I was placed on hold --- I waited on the phone for HOURS and spoke to no one. The website is down too, which screams RIP OFF. I'm told I cant get a replacement because I dont have the original receipt --- but even if I did I would have to pay for repairs. Repairs that SHOULD BE UNDER WARRENTY. Polaroid is a rip-off and I will NEVER buy another product from them again. Their products are crap and customer service is even worse. I'm out $500 and its only been nine months.
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    Reviewed May 22, 2009

    I purchased a 42" LCD HD TV from WalMart on Black Friday 2008. The moment we plugged this TV in it was bad. It turns off every 1-1/2 hours. We called WalMart and they told us we needed to contact Polaroid for repairs. Well, 6 months later and NOTHING. We can't get them to call us back and we get tired of holding for an hour just to finally get a live person on the other end to be told, "you need to fax in your receipt" AGAIN...for the 20th time. Finally, last night the TV went out. No sound and the screen is purple. You can hardly see the picture. What a piece of junk. We tried to return it to WalMart last night but was rejected once again. We were told we would have to go through the manufacture. I guess that is a hard earned $800 down the drain. What is a $60 extended plan good for if you can't get the TV repaired? They need to recall this TV but I read where they filed Bankruptcy. Just my luck.
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    Reviewed May 22, 2009

    I purchased a 37" LCD Polaroid TV in May 2007. The tv worked perfectly up until four days ago, when I tried to turn the tv on and only the blue light came on without the picture. I disconnected the tv several times with no avail. I called the technical department at Polaroid who said I would have to pay $225 for them to send out a part and technician. When I asked the company, how did they know what part to send out, I was told that a supervisor would call me within 48 hours to comfirm that they would be sending out the right part. The supervisor never called, and frankly after reading all of the complaints from this website, I will save my $225 dollars and use it to purchase a realiable tv. Unfortunately like many other's I don't exactly have $700 lying around to use towards purchasing a TV. I would definitely participate in a class action lawsuit. Polaroid needs to be held liable for selling tv's that only last two years and under.
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    Reviewed May 22, 2009

    Much to my surprise is by now with all these complaints about poloroid tv's, that consumer affairs has not, but needs to step up to the plate and file the class action law suit. I too purchase and LCD/dvd system 20 months ago from wal mart. (for the little people store) I am now out as you are all about $800.00. As my dvd probally stopped working sometime ago. Naturally after the warranty expired. So we just kept the tv as it still worked. Then Poof. My sweet little wifey calls at the job and says honey, I hear the tv but the pictured went somewhere else. Yes, I too am sadden that neither wal mart nor poloroid can fix the problem or even have honor to represent what was made and what was sold and by who. Shame shame. So disappointed. So I went and bought a new tv from Vizo or something like that and this time paid for the warranty. But it's only the first night, we'll see tomorrow. I am sadden that out money greedy country has totally forgotten quality. This not only includes our precious products but mostly it's about people who represented them. I wish you all luck and I am sorry that we have to come to a forum like this just to vent. I would love your attorneys to contact me or my attorney. To allow us to take these money greedy clowns down another road. A road of accountability, responsibility and ownership. sincerly; Tom Young
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    Reviewed May 22, 2009

    Much to my surprise is by now with all these complaints about poloroid tv's, that consumer affairs has not, but needs to step up to the plate and file the class action law suit. I too purchase and LCD/dvd system 20 months ago from wal mart. (for the little people store) I am now out as you are all about $800.00. As my dvd probally stopped working sometime ago. Naturally after the warranty expired. So we just kept the tv as it still worked. Then Poof. My sweet little wifey calls at the job and says honey, I hear the tv but the pictured went somewhere else. Yes, I too am sadden that neither wal mart nor poloroid can fix the problem or even have honor to represent what was made and what was sold and by who. Shame shame. So disappointed. So I went and bought a new tv from Vizo or something like that and this time paid for the warranty. But it's only the first night, we'll see tomorrow. I am sadden that out money greedy country has totally forgotten quality. This not only includes our precious products but mostly it's about people who represented them. I wish you all luck and I am sorry that we have to come to a forum like this just to vent. I would love your attorneys to contact me or my attorney. To allow us to take these money greedy clowns down another road. A road of accountability, responsibility and ownership. sincerly; Tom Young
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    Reviewed May 22, 2009

    Much to my surprise is by now with all these complaints about poloroid tv's, that consumer affairs has not, but needs to step up to the plate and file the class action law suit. I too purchase and LCD/dvd system 20 months ago from wal mart. (for the little people store) I am now out as you are all about $800.00. As my dvd probally stopped working sometime ago. Naturally after the warranty expired. So we just kept the tv as it still worked. Then Poof. My sweet little wifey calls at the job and says honey, I hear the tv but the pictured went somewhere else. Yes, I too am sadden that neither wal mart nor poloroid can fix the problem or even have honor to represent what was made and what was sold and by who. Shame shame. So disappointed. So I went and bought a new tv from Vizo or something like that and this time paid for the warranty. But it's only the first night, we'll see tomorrow. I am sadden that out money greedy country has totally forgotten quality. This not only includes our precious products but mostly it's about people who represented them. I wish you all luck and I am sorry that we have to come to a forum like this just to vent. I would love your attorneys to contact me or my attorney. To allow us to take these money greedy clowns down another road. A road of accountability, responsibility and ownership. sincerly; Tom Young
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    Reviewed May 21, 2009

    My husband and I purchased a 37" LCD Polaroid TV from Walmart on 12/16/06 for $997.00 (before tax), it completely went out in February, 2009. We had also purchased a 46" LCD Polaroid TV from Walmart on February 2, 2008 for $1,398.00 (before tax) and it also went out in February, 2009 (of course a week or so AFTER the warranty went out).... Fortunately we had purchased the extended two year warranty on the 37", which was repaired and sent back to us at absolutely no charge to us. But the 46" ... we did not purchase the extended warranty (thinking that the 37" was working so great)..... anyway... I am stuck with a $1,400.00 TV that I can't find anyone to repair and it's barely a year old!!!!! I can't believe Polaroid made such a crappy product. Even our cable guy said that nearly every home he goes to that they think they are having cable trouble, it's really the TV (Polaroid).....
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    Reviewed May 21, 2009

    Purchased 26 LCD/DVD Combo Television from Wal-Mart in Garland, Texas in Feb 2008. Model Number tdx-02610b. Unit failed March 16, 2009.
    Similar stories to other complaints. Barely out of warrantee. Called support and was instructed that I would need to pay shipping to California (~$100) and then up-front an additional $120 for diagnostics and repair. LCD seems to have been made with substandard parts but then sold at a premium. Extremely disappointing. Will never by a Polaroid TV again.
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    Reviewed May 18, 2009

    I purchased a Polaroid LCD TV/DVD TDA 0311C and the DVD player stopped working. I have been unable to get any assistance to repair the DVD player. I went on Line and complaints from numerous people who have similar problems and getting no support at all. What am I to do? I don't mind taking it to a local tv repair shop, but if the problem cannot be resolved I am out $600.00
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    Reviewed May 18, 2009

    I bought a Polaroid LCD tv in January of 2007 paying about $750. Within seven months, black lines appeared across the screen. Called Polaroid and was promised a part within 30 days and told to call when it arrived to schedule for a tech to install it. It took eight weeks and another call to receive the part. After completion of the repair (11/2007) and after the warranty ran out, what I will call "ghost lines" appeared sporadically. We disgustedly lived with it because it was more of an annoyance than anything.
    Around early April 2009, when we turned it on it would display a blue screen and "No Signal". We couldn't scan the channels because the menu would disappear when we would select "HDTV". If we turned it on and off several times it would return to normal in a few minutes to a few hours. It became progressively worse until all we had was the aforementioned condition. Verified operation of antenna with another tv and called Polaroid. After jumping through troubleshooting hoops, support tech still wouldn't listen to me, saying that it was iterference, the local stations powering up and down their transmitters, any excuse she could try. Only after I told her that certain functions didn't respond (which was a new occurrence)would she believe that I knew what I was talking about. She abruptly offered parts and service for $225. She stopped short of being rude, but was insulting and certainly not helpful until I was persistent. She treated me like a "dumb consumer". After reading of all of your problems yesterday, today the wife and I replaced this albatross without bothering to try repairing it. Electronics store salespeople roll their eyes, smile sympathetically or both when we mention the tv we had. They all seemed to agree that Polaroid makes an inferior product, as do we.
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    Reviewed May 17, 2009

    I bought a polaroid 32" lcd/dvd tv model # tda03211-c at walmart in Nov. 2007. The screen on the tv has 15 - 25 thin black vertical lines on it. It also has two green "clouds" forming,one at the top center and another at the top left. Also the dvd player will not eject the dvd without numerous tries. Once it does eject the dvd the dvd is very hot to the touch. The tv console gets very warm,almost too hot to seem safe. A very prominant "heat" odor emits from within.
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    Reviewed May 17, 2009

    I purchased a Polarid 32" TV, P/N FLM-3232 on 12-13-06. In addition I purchased an extended Protection Warrenty Plan for $149.99 which expires on 12-13-09. As Circuit City has gone out of business, I need service ASAP. I currently have No Audio and would like to know where to obtain service under the procured protection plan. I tried calling 1-888-333-2333 for service but just a busy signal is obtained.I contacted Polarid company on 5-2-09 and 5-12-09 via e-mail for the noted problem, but no response to date.
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    Reviewed May 15, 2009

    We purchased a Polaroid LCD 42” TV (model # TLX-04244B) on 11-28-08 for $598.00 plus the extended warranty. My family and I were watching TV and the whole system turned off by it’s self. We turned the TV back on and there was a very thick black line in the middle of the TV and it turn off again. Now we turn on the TV and there is nothing but a black screen any picture or audio. I call Polaroid 1-866-289-5168 because the TV is still under manufacture warranty (less than one year old). They told me I had to call a different call center because they do not handle the newer TV. And they could not help me. I call the 1-888-896-9859 they gave me. NO ONE NEVER ANSWERS THE PHONE. I have tried to call for many days now and after the operator answer I am put on hold for HOURS AT TIME. I have called the Polaroid Corporation and tell me they can not help me they have no control over that call center and I just have to keep on calling. I would never buy any POLAROID product again. They have terrible customer service. We work hard for our money just need our TV fixed or replaced or our money back. PLEASE HELP.
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    Reviewed May 15, 2009

    I purchased two LCD Polaroid TV’s; 15” $258.80 and a 19” $317.37 from Wal-mart on 4/6/08 for my business. The picture on the screen for the 15” faded out completely on 4/9/09 (just lightly past the one year warranty). I attempted to return it to Wal-mart with the original receipt and was informed that after 90 days they could not accept the return. THEN, I kid you not; the 19” did the same thing – blank screen on 5/4/09 (within weeks, I couldn’t believe it). Now I have two TV totally $578.17 that don’t work just outside of having them for ONE year. I was able to get in touch with manufacture’s customer service and their offer was to send the TV’s back (shipping to be paid by me), for the cost of approximately half the original purchase price they would attempt to repair the TV’s and if they couldn’t they would send me new ones. However, I must pay them upfront over the phone with a credit card.
    I didn’t see investing more money into these TV’s to be to my benefit, for fear of the repair or replacement TV’s eventually having the same issue. After reading all the other complaints it didn’t appear to be the wisest finance choice; obviously they have a defect. I’ve since them purchased two new Vizio TV’s from Coscto. Costco provides a 90 day return policy AND they (Costco) provide a 2yr warranty on the TVs! Definitely a better way to spend my money!
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    Reviewed May 12, 2009

    We purchased a Polaroid 37 inch LCD TV and had is barely one year and it stopped working. After much research on this website and links from here...I was able to find that 2 capacitors had gone bad on the mother board. Polaroid had told me to ship it to them and they would send refurb for $700.00 and I pay shipping costs to them. I removed the mother board...similar to your home pc, and located the capacitors that had gone bad. I took it to a television repair shop and had them replace (with a slight voltage increase)for $78.00. Eureka! It worked! The following link may help others. http:/www.fixya.com. Sometimes the consumer does win.
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    Reviewed May 11, 2009

    I purchased a 32 inch polaroid tv from Walmart on-line. The tv has developed a black shadow on the right side of the screen. I contacted Polaroid and was told that it was out of warranty. I had purchased a extended warranty from Walmart, with the idea that it provided inhome service. After two tries with Walmart , they refuse to send anyone out insisting that I send the tv back to their service center. So, I tried to cancel the extended warranty and they said they could not do it. that I would have to send a letter to a place in Va. to cancel the warranty.
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    Reviewed May 11, 2009

    when power flactuated then the kit got spoilt
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    Reviewed May 10, 2009

    I purchased a 37 inch LCD Polaroid tv and within a year and a half it started making this loud high pitched buzzing sound. If I turned it off long enough, it would work. Then soon after that, horizontal lines appeared all over the screen and I could not get it to turn off unless I unplugged it. then i couldn't get it to turn on at all after that.
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    Reviewed May 3, 2009

    Poloroid TV broke down like everybody else I read. Buzzing, picture taking 15 minutes to begin and not a great picture. Someone mentioned to change capacator to fix problem.
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    Reviewed May 2, 2009

    I bougth a 32" lcd tv (Polariod) from
    Walmart in november 30 2008, after 4 month of hardly used the screen went black. I have only audio, no picture. I decided to take my reciept to Walmart to see what they can do. they told me you can return products within 90 days and they can't take it back, and i will have to contac the manufacturer, call nobody answer. Walmart should be responsible in taking this product back, they the ones who things that are trash, we live in a country of HIGH STANDARS OF QUALITY, many of the people that buy at walmart are people who don't have the money to go and buy in stores like Best Buy etc. I'm out of a 585.00 dollars, and I have to buy another tv from Dell for a Thousand Dollars, it should be a Law Suit agaist this two Companys, and make them return the money to the customers. (and what kind of stuff is selling extended warantys to the customer)looks like if you buy the extended waranty your electronic will last and if you declined to buy it it goes bad quickly. I JUST WANT MY 585.00 DOLLARS OR ANOTHER TV. Working people don't collect the money with BROOMS........C A N S O M E O N E D O S O M E T H I N G A B O U T IT
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    Reviewed May 2, 2009

    I bougth a 32" lcd tv (Polariod) from
    Walmart in november 30 2008, after 4 month of hardly used the screen went black. I have only audio, no picture. I decided to take my reciept to Walmart to see what they can do. they told me you can return products within 90 days and they can't take it back, and i will have to contac the manufacturer, call nobody answer. Walmart should be responsible in taking this product back, they the ones who things that are trash, we live in a country of HIGH STANDARS OF QUALITY, many of the people that buy at walmart are people who don't have the money to go and buy in stores like Best Buy etc. I'm out of a 585.00 dollars, and I have to buy another tv from Dell for a Thousand Dollars, it should be a Law Suit agaist this two Companys, and make them return the money to the customers. (and what kind of stuff is selling extended warantys to the customer)looks like if you buy the extended waranty your electronic will last and if you declined to buy it it goes bad quickly. I JUST WANT MY 585.00 DOLLARS OR ANOTHER TV. Working people don't collect the money with BROOMS........C A N S O M E O N E D O S O M E T H I N G A B O U T IT
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    Reviewed April 30, 2009

    My wife and I purchase a Polaroid 37” LCD TV, model number FLU 3732D from the local Wal-Mart in Rock Springs Wyoming in September of 2006 for around $1,400.00. The television just started making an extremely load squalling noise when it is first turned on and the screen has interrupted color bars. At first it would only last a minute or so and the noise would stop and the screen would come into view but every day it is taking longer. I have tried the 1-800 customer service numbers numerous times and have not received a return email to questions asked through their on line support team on their website.
    After doing some research on the consumer affairs web sight I am outraged at the sheer volume and magnitude of complaints identical to ours in regards to the Polaroid LCD televisions. I can more than likely finagle the funds to replace the TV but after reading the other complaints I feel that why should I have to do so? There is overwhelming evidence that this is a product wide defective piece of equipment. It took me over an hour and a half to read through the numerous complaints and I would guess that over 90% of them had similar, if not exactly the same issue. Please help consumer affairs. I believe that Polaroid should not be allowed to continue to profit from the sales of proven defective equipment. Even if there is no restitution made to the countless individuals as my self that are obviously out of thousands of hard earned dollars, we must protect the unknowing individuals that are going to unfortunately fall into the same Polaroid trap as we have by purchasing their defective product. Class action lawsuit? Yes, please count me in. I would gladly spend another $1,400.00 just to see Polaroid accountable for the defective televisions tey have supplied and to save some poor individual from making the same mistake we have. Regards Brad.
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    Reviewed April 28, 2009

    I bought a 42 inch tv in November of 2008. It has had 3-6 inch vertical lines going through it since February, I thought it was the wires so I bought new ones, they did not work, a friend told me to try the gold plated ones I did and they did not work. In the last month the tv started buzzing and tonight it started making a loud clicking sound like someone cocking a gun. I was told when I bought it that it had a one year warranty, after reading these reviews I see that I am going to be out the money and back on my old 27 inch tv until I can save up enought to get a new tv. NEVER EVER BUY ANYTHING FROM POLAROID!! It might seem like a good deal at the time but it is not.
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    Reviewed April 27, 2009

    I bought a polaroid 26' tv/dvd combo in Nov.08'.The dvd stopped working in April 09'. I have called the helpline many times and I get no answer?!?!?! I dont know whats goin on but I do know I WILL NOT BE SPENDING MY HARD-2-COME-BY-CASH ON ANOTHER EXPENSIVE HAND ME DOWN POLARIOD PRODUCT EVER AGAIN AND I ADVISE OTHERS TO DO THE SAME!
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    Reviewed April 27, 2009

    I purchased a Polaroid flat screen tv from circut city in 2005. This past December while watching tv I heard a pop the screen went blank. I turned the tv off then on again. A very distorted pic. came up on the screen. I tried dealing with circut city, howver they were closing and gave me another number that I have been trying to call with no success. I then called a local t.v. repair store. They charged me $50 to look at the tv. They said the main panel blew and the part alone is $468.00. This did not unclude the labor. I paid $700.00 for the tv in 2005. I feel this is ridiculous and an outragious price to repair the tv. I cannot afford the repair costs nor can I afford another tv. I will never buy another poloroid tv and I'm not surprised circut city is closed!!!! I'm truly sick and tired of the consumer being repeatedly taken advantage of! We need to file a class action suit against poloroid!!!
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    Reviewed April 20, 2009

    I purchased a digital Polaroid TV/DVD combo model #TDX-01930B on 10/14/08. Six months later (04/17/09), while watching a DVD movie, a loud snap occurred and the screen went blank. The disc was also stuck in the built-in player, but with repeated tries, as advised by the manual, it finally came out. I have called the only number (1-888-896-9859) that apparently services this model. When the phone starts ringing after you go through an automated phone menu, no one ever answers. You have to let it ring between 40 to 80 times on over a dozen attempts with no luck. I will stay away from all Polaroid products from here on out, and at every opportunity, advise all family, friends, and acquaintances to do the same.

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    Reviewed April 20, 2009

    We purchased a 42" Polaroid LCD TV in December of 2008. In April of '09, it no longer has a picture. I went to their website and called the customer support number. They said they do not handle that particular model and gave me another number to call. I've called for one week and no one ever answers! I have let it ring for over one hundred rings. I called back to the other number and they said they have been receiving complaints about that call center and to just wait on the line when I call them! I am outraged that a company can rob you of your hard-earned money! The TV isn't even 6 months old and I can't get anyone to help me. Do not buy a Polaroid product! There is no customer service. I cannot believe that this company is treating their customers like this. Where do I go for help?

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    Reviewed April 19, 2009

    We purchased a Polaroid 37-inch TV and, after about 9 months, it started buzzing and the picture was flashing on and off for the first 15 minutes of use, then it started not coming on at all until I unplugged it and plugged it back in several times. Then, it started to just display color bars all across the screen. I tried to contact the company by email without any results. As many complaints that I have read, we need to get together and file a class action against this damn company. This just isn't right.

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    Reviewed April 18, 2009

    I purchased a Polaroid TV with built-in DVD player about 2 or 3 months ago. The DVD no longer works, says it's loading but doesn't. I called Polaroid. The phone rang for about 15 to 20 minutes before someone answered. He seemed to know exactly what the problem was and said he would email me with an address and confirmation number, and then I was supposed to fax my sales receipt to him and box up and ship the TV to Walnut, California.

    I said that would cost a lot to ship an item that large and were they going to pay for shipping? He said no, but that they would repair and pay return shipping. I decided to forget it because shipping a large heavy package to CA and back, it probably wouldn't make it back in one piece, and so far the TV still works. I will never purchase a Polaroid product again and probably never buy from Wal-Mart either. I hope there is a lawsuit; count me in.

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    Reviewed April 18, 2009

    I bought a 32-inch LCD Polaroid TV on 12-15-07. It developed brown lines in the center of the screen. Sometimes it wouldn't turn off. Last night we went to bed, turned it off and this morning, no picture. I hear a clicking noise but only sound, no picture (4-18-09). I'm just sick I won't be able to replace it. I wonder if we could get a class action suit?

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    Reviewed April 18, 2009

    I called to inform them that the television I had bought my mother as a gift had stopped working and was told that they could do nothing to help but give a replacement part that would cost 28% of what I paid for the television. They had no other answer or resolution to the problem except throw statistics at me and mention how good their product is. But do some research on the tda-03211c and it seems to be an inferior product.

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    Reviewed April 15, 2009

    I bought a 37-inch Polaroid LCD flat screen TV. The TV began to get very hot, started buzzing and then started smoking and emitting a burnt plastic smell. Obviously, it was an electrical fire. As many stated before, the warranty had just run out. Not only is this TV defective, but obviously, it's very dangerous and may result in someone losing a home or their lives.

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    Reviewed April 15, 2009

    We purchased a Polaroid LCD TV in late August of 2008. In April of 09, it no longer has a picture. Its model no. is tlx01511c. I went to their website, called the Customer Support number, and they said they do not handle that particular model and gave me another number to call. I've called and no one ever answers! I have literally let it ring for over an hour. I called back to the other no. and they said they have been receiving complaints about that call center and to just wait on the line when I call them! I am outraged that a company can rob you of your hard-earned money! The TV isn't even a year old and I can't get anyone to help me. Do not buy a Polaroid product! There is no customer service.

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    Reviewed April 14, 2009

    We bought a Polaroid LCD/DVD combo model #TDX-03211C. We have not had it for 6 months when the DVD player quit working. We have repeatedly tried to call Polaroid for help or to order a part to fix it and cannot get a hold of anyone. After several attempts at contacting Polaroid, we called the Walmart store where we purchased it. They gave us the same number that we have been trying and said they could not and would not assist us anymore. I feel violated by this company. For a company that has been around for as long as Polaroid has been, I am absolutely disgusted by the lack of support and the neglect that we have suffered from this company. I would never recommend this company to anyone nor will I purchase any electronics from Walmart again.

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    Reviewed April 13, 2009

    I bought a 26-inch flat screen TV/DVD combo and had the exact same problem as many, many others have had. I bought the TV and it worked great for 5 months. I turned the TV off before going to bed and now I have no picture and no sound. The store where I purchased it from won't take it back because it's been over 90 days. When I tried contacting Polaroid about the warranty, no one will answer the phone. I am so frustrated. It is ridiculous to spend $550.00 on a TV and only have it last for 5 months. Something should be done about this company.

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    Reviewed April 13, 2009

    I purchased a Polaroid 40 LCD television in July 2008. After a short while, the TV was buzzing loudly and getting hot. Their repair person came to my home and said he would notify them of the problem, and they should replace the television. Well he did not and I waited patiently for a while. I then called ProView myself. We returned the television, received it back about 3 weeks later and the problem was not solved. The television has been sent back for the third time for the same problem. This time, they have it for a month already. When you call the above mentioned phone number, there is no answer.

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    Reviewed April 10, 2009

    I purchased a 46" flat screen TV made by Polaroid a year and a half ago. Two nights ago, I turned the TV off before going to sleep and yesterday morning it would not turn back on. The blue light came on and I heard a click, but there was no picture. Last night I messed with it a little bit and unplugged the cord from the back of the TV, and finally was able to get a picture. Last night before going to bed I turned it off, and today the same thing happened; only now, the picture won't come back on no matter what I do with it. The blue light is still on and I hear the click, but no picture at all. After reading many of the other complaints that are related to this I am disturbed as to why Polaroid has not fixed this problem or had a recall on it.

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    Reviewed April 10, 2009

    I have a 40" Polaroid LCD that we have had for less than two years (20 months). The TV started acting funny by making a buzzing sound when you first turned it on and it would eventually go away. This problem progressively got worse. Then it got to where, when you turned on the TV, there was no picture, just a ton of colors. That happened about twice and then the TV stopped completely. It would not respond to any buttons you pressed. We had to unplug the TV in order for it to quit making the raging buzzing sound. I paid 1200 dollars for this piece and it should have worked for longer than 2 years!

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    Reviewed April 7, 2009

    My 2-year old 37 LCD model 3732 Polaroid TV started acting up a few weeks ago. While reading the letters on your site, I found I was not the only person having a problem. My TV would not power up unless I unplugged it then turned it back on a few times. After a few weeks, it would not work unless I unplugged it numerous times, then it would not come on at all. I decided to have a TV service look at it for me. His diagnosis was 2 defective capacitors in the power supply and the total cost of my repair was $329.49 (2 capacitors - $7.98, technical services - $200.00, pick up and delivery - $49.95, diagnostic fee - $50.00, tax - $21.56). Needless to say, I will never purchase any Polaroid again. After having the work done, my TV is working good now.

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    Reviewed April 7, 2009

    In September 2006, my husband and I bought Polaroid's LCD flat screen model # 3200, prod# FLM3232. The TV worked just fine until last weekend when all of a sudden, we turned it on and there was only sound and no video. I changed all the wires thinking it was a wire problem - no such luck. After reading all the complaints about Polaroid and how they don't help, I'm giving up. We spent $900 that we'll never get back. What a ** company not standing behind its product. I'll never buy anything Polaroid again.

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    Reviewed April 3, 2009

    My daughter bought a small Polaroid flat screen for Christmas 2007. Two weeks ago, just 15 months old, the picture went out. It comes on for 2 minutes or so if you turn the TV off then on. It seems like many people have this same problem and time frame. How can we make Polaroid respond?

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    Reviewed April 1, 2009

    I bought a 46-inch LCD Polaroid TV about a year ago. It was manufactured in Feb. 2008. Before I went to bed last night, I turned the TV off and when I woke up this morning, the TV came on but there was no picture or sound. The blue light came on indicating that the TV was on. Does anybody have an answer for more as to what is wrong with it?

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    Reviewed March 31, 2009

    In late 2006 I purcahsed a 19 Flat Screen TV from Polaroid via Home Depot. Worked fine for 1 year and 9 months. Then when I powered on the TV, the audio was fine(still is) however no picture. Then I began to leave it on for about 15-20, turn it off then turn it on again. And the picture would appear as long as I didn't power the TV off. As time went on, this procedure would take longer and longer. Until finally, there is no picture @ all. When I contacted Polaroid, a rep indicated in a matter-of-fact dialog as though they knew the problem existed before during production, that the video board had burnt out and they would replace the TV for a fee of 165. I not sure, but I think it was a refurbished model. Upon further research, I discovered Polaroid is going out of business...And I say to myself GOOD LUCK GETTING ANOTHER TV OR REFUND. Can somenone assist me with this problem ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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    Reviewed March 30, 2009

    i purchased polaroid a 37inch LCD tv from circuit city for $1000. bought in 2007, worked great until this week. it started making static noises, and the screen wouldnt come on. now it doesnt turn on at all. how convenient, my warranty is up!!!
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    Reviewed March 28, 2009

    Apparently the same thing has happend to me that happens to EVERYONE!!!!!!! My Polaroid LCD Flatscreen HDTV 42 bought from Walmart after only 2 years has decided to stop working...
    1st the sound would not come on...would have to turn it on and off multiple times before sound would come on. Now out of the clear blue it wont turn on at all...some times if we turn it on and off 10+ times it will click on but then the picture is a mess with lines and distortion! I also feel it is time for a Class Action Suit against this company they obviously are selling bogus products across the country and it would be nice if consumer affairs got involved!
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    Reviewed March 25, 2009

    Purchased a Polaroid 37 HDTV in '06 from Wal-Mart for approx. $800.00. March 23,of 09 it developed buzzing, and serious static when turned on. Within a day the picture and audio dropped out altogether. It always seemed to produce alot of heat.
    Since it should not have failed after less than 2 years service, I checked the internet for similiar accounts. Geez, was I surprised to find the astounding number of complaints that are identical to my experience. The product is obviously sub standard to the point of liability on the part of Polaroid. Have there been any fires caused by the failures? I guess we are all out of luck on our investment in Polaroid quality standards. How can I afford to spend another $800.00 to replace my loss?
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    Reviewed March 21, 2009

    I purchased a 37-inch plasma tv from Wal-Mart in March 2007. It worked fine for several months but in mid-2008, the TV started making EXTREMELY LOUD buzzing noises and wouldn't turn off. I had to unplug it for 5-10 mins and try again. It would work then. Soon enough, it started getting worse and worse. As of October 2008, the TV just stopped working period. I don't know what to do with it anymore. I got the runarounds when I called Wal-Mart and when I spoek with countless others who had the same problem, I just decided to file a complaint.
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    Reviewed March 19, 2009

    same thing that happens to anyone who buys a polaroid t.v. polaroind flm 323b sucks had the thing about 5 months and then bang just would come on - saw eveyone else having the same problem so i told wifee - i hate polaroid and we should joing in on the complaint - and here i am - i hate polaroid , i hate polaroid , i hate!!!! polaroid!!!!!!!
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    Reviewed March 17, 2009

    I also purchased a polaroid 37TV from wal-mart. I experienced the same as most others. A bad picture followed by the picture not working and only sound. The CSR's that I spoke with acted like mine was the only one in the country that was having this problem. After a quick search on the web I found that there are 100's if not 1000's. Anyways they did nothing for me so I resorted to the web and came acroos a site that had a repair for it. I did it myself and all is working well. There are capasitors that had gone bad. Seems that they were made incorrectly and there was no way of knowing during assy. Just search polaroid tv repair and you should come across a site that has posted all the info along with pictures and it made it very easy for me. If you do not feel comfortable doing this type of repair you could take the article and pic's to a repair person and it should be pretty cheap to fix. The 2 capasitors I bought cost me $8. I am writing this so others can get their TV back working and to show this one time great american company that the average person can prevail if we all band together and never give up.
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    Reviewed March 16, 2009

    In or about Dec. 2007/Jan.2008 I purchased a 32 inch lcd flat panel HD TV. I barely had it into the 6 month when it started to give me problems.
    1. First it just wouldn't power off. I would have to unplug it and for Short period of time then plug it back in to the outlet and power it up and that seemed to work ok for awhile at least untill i had to do it again the next time. Tried to contact Polaroid and just got the run around No one ever help or took re- sponsability even though my warranty was in effect at the time. 2. Then one day I turned off the tv to go to the store was gone all 20 min. And when I returned home went to turn on the TV and that was it, it would not power back up. A TV Tech. Told me after checking it that it would be 250.00 to repair the power supply on it. Once again tried to contact polaroid and still no one took responsability so I was just out a TV.
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    Reviewed March 16, 2009

    I Bought Polaroid TV Model 1513 -TDXB a year ago and right now over sudden the screen went out, there is no picture.
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    Reviewed March 14, 2009

    Purchased a Polaroid 37 LCD HDTV(FLM-3732) about 18 mos ago.Now it makes loud buzzing noise when turned on and won't come on at all unless you unplug and restart several times. Having same problem as others listed on site. Paid $1,300.00 plus tax for a piece of junk. Seems some action could be taken against Polaroid as there are so many similar complaints.
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    Reviewed March 13, 2009

    Purchased a polaroid TDA03211c 32 HDTV from walmart 12/26/07. Only 13 months old horizontal lines appeared on the screen. Polaroid support told me it was a defective lcd panel & would replace it for appx. $214 since it was beyond their 1 year warranty. Seams to be alot of complaints against Polaroid Lcd panel problems that were sold in the same time range.
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    Reviewed March 12, 2009

    We purchased a 32 Polaroid model 3200 LCD from Circuit City in July 06. We purchased an extended warranty at the same time. This was our first LCD TV. It always generated a lot of heat, even a couple of feet away from the screen. Last week we tried to turn on the TV and no picture or sound and we could not turn it off. A friend who was watching our home while we were gone explained he turned on the TV and it make a crackling noise, no sounds, no picture and could not be turned off. We called Polaroid tech support and they told us it would cost $225 plus parts and we would need to find someone to take care of the installation and it was probably caused by a surge in power. We have a surge protector. I felt like I was getting the run around with Polariod and told them I would think about the costs they quoted. Then, I remembered I had an extended warranty so I called to arrange an appointment. After multiple calls with the extended warranty company they have identified a repair service. The repair service said they will need to order the part and it could take several weeks. The problem is I've been talking with several companies who sell TVs and heard the Polariod TVs were built without a way to cool the power supply. My question is if Polaroid has built a product that is known to fail, why spend the time and effort to fix it, when it will more than likely fail again. The warranty company told me if the TV can't be repaired the extended warranty would cover reimbursement for a TV for a similiar cost, or a refund of my extended warranty fee. I don't want to go through another failed power supply and have the same issue again. We paid $899 for this TV and $199 for the extended warranty. I want Polariod to step up and admit they made a sub-par product and do a proper recall. Wal-Mark was carrying the TV until 2 weeks ago and now they are not. Costco and Best Buy will not carry the product. I'm concerned if it is repaired and fails, it could cause a fire. I've read enough complaints on the internet over the past few days. It is amazing how many other people have a similiar situation.
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    Reviewed March 12, 2009

    I also purchased a Polaroid TV in December, 2007 and now, in March 2009, I'm having the same problem a couple of others have posted on this web site. The picture disappears but the sound remains. The warranty is barely out and the problem begins. In my opinion, Polaroid needs to be accountable for their unsatisfactory product.
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    Reviewed March 12, 2009

    I like everyone else on this site bought a poloriad tv. We also bought the extended warranty on this tv. It was a 2 year warranty. We sent the tv in 3 times in that 2 years. We had the same problem sound but no picture. Our warranty expired Dec. of 2008 guess what it broke again for the 4th time Jan. of 2009. Someone needs to do something about poloriad sound like they sell a lot of junk...
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    Reviewed March 11, 2009

    bought a new polaroid 26 flat screen TV with built in dvd player from Wallmart in Charlotte Michigan on 11-09-09. Model # TDX-02611. did not use dvd player until 03-05-09. It played for 2-3 minutes, heated up and shut off. Ruined 2 dvd's, one of which from a set I just paid $179.00 for. After several phone calls, holds and on line forms was told I would have to send the tv to California at my expense, they would repair and ship back to me at their expense. Very poor customer service, the customer service is not at polaroid but an other service called proview, with only california hours of from 9A--5P, or 8A--4P, monday thru thursday, nearly impossible to deal with.
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    Reviewed March 11, 2009

    I purchased my Polaroid 37 LCD Television set model FLM-3732 from Circuit City on January 20 2007. In January of 2009, when I attempted to turn the TV on, the blue light would come on but no picture or sound would appear. I also could not turn the TV off, I would have to unplug the unit. I contacted Polaroid at 866-289-5168, and they had me jump through hoops in order to diagnose the problem myself, and to find some number that was on the inside of the set in or to send a part. They stated the part was warranted for 90 days if installed by a technician, or not warranted if I installed it myself. I chose the technician install option. The part was sent on January 31st and received on Frebruary 5th. The part was installed by a technician on Februrary 7th 2009. After the part was installed, he tested it, but had the volume at a very loud and unacceptable level. He had left and I turned the volume down only to find the set was making a very annoying buzzing sound. The sound would not go away if the volume was turned all the way down, but did go away when muted or if run through the surround sound system, but I noticed the right side would also sound abnormal. I contacted Polaroid again on February 10th, and they had me run some more tests and said they would get back with me within two days (12 Feb). I called them back on the third day (13 Feb) due to them never contacting me again. They again said they would contact me by the end of the day, I did not recieve another call from them and filed a complaint with the better business bureau. They eventually called back, and again said they would call back to set up an appointment to send out a technician. They never did call or send out a technician.
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    Reviewed March 11, 2009

    We purchased a large screen Polaroid television in 2006. Just recently we experienced problems such as no sound, blue pictures, and could not turn the television off without unplugging it. We contacted their repair service and was told that for a $165 warranty plan they would fix the television for that one time only, but if we purchased their $225 option that particular problem we were having would be fixed for as long as it occurred. We went with the $225 option. The part was ordered via FedEx, and the repairman came 2 days later to install it. When he opened the box he realized that the company had sent us the wrong parts. Instead of sending it back, he went on and installed the part anyway and the television began to burn! He told my husband that Polaroid would have to give us a new television. That's when the real trouble began....the supervisor at Polaroid got very nasty with me and stated that (1) they were only refunding $100 for the part but the remaining $125 was the service tech's fee (what happened to the buy-new warranty option, I don't know) and (2) since the repair problem didn't work we would need to send and additional $260 for an LCD part. I told the supervisor that I wasn't going to pay for the LCD part, which may not work due to the burning that occurred when the tech installed the wrong part. Needless to say, he told me I was basically out of luck and there was nothing that they could do.
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    Reviewed March 11, 2009

    I bought a Polariod TV in Dec. 07 and it is March of 09. I had the same problem as 1 of the other consumers on this web site. I was watching the TV and all the sudden sound and no picture.
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    Reviewed March 9, 2009

    We bought a Polaroid FLm-373B from Wal-Mart in Dec. 06. It started acting up in Jan of 09. Not being able to turn it on. Unplugged it for a while and that worked. But now nothing.
    When I called she told me the warranty was out,which I knew, and it would cost me $225 for them to send some one out to see if it could be fixed. Then that would only have a 90 day warranty.
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    Reviewed March 9, 2009

    Oue children gave us a 19 inch Polaroid TV for Christmas a year ago. In Jan of this year 09 the TV had no picture, just sound. I was upset, but you can't get any help from this company. This was purchased as Greg had cancer and had to spend so much time in the house. This is such a rip off and how this company has had so many problems, no one stepprd up and put a complaint on National TV or a major newspaper.
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    Reviewed March 8, 2009

    We bought a 40 polaroid lcd tv in early 2007 from circuit city. This past week it has been making an awful buzzing sound when I turn it on. The buzzing sound slowly faded away after fifteen minutes or so. Now however it doesnt go away its a dull buzz. Sometimes when i try to turn it on it will no come on but the blue light does I have to unplug it and plug it back in but it still makes the buzzing sound. Sometimes I have to plug and unplug several times just to get it to turn on at all. I am bringing it to have it checked tomorrow. I can believe I paid $800 for a tv that after two yeas it doesnt work!?! Please if there is a class action suit contact me as well. This is ridiculous. I am afraid to turn the tv off because I dont know if it will come back on...
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    Reviewed March 8, 2009

    I purcahased a Polaroid 37 flat screen in Nov. of 2006 and paid $1300.00 for it. Recently the tv would not come on. The blue indicator light would come on but no screen. The tv then will not shut off either. In order to turn it off, you need to unplug the tv. The tv also has a dark steak on the right hand side of the screen. As reading other consumer complaints about the same product, many many people have experianced the exact same problem. Spending this much money on a tv set should last much longer than 2 years. I had tv's that lasted 15 years and not had an issue. Since many people experiance the same problem, polaroid, I am sure is aware of the problem and should help the consumer replace, offer free extended service for another 10 years, or grant the consumers money back. To say the least, I will not buy another thing from polaroid if they will not offer to help the consumers with these product they know is a lemon. I will also deter any other consumer from buying a polaroid product. Sorry Polaroid but you have not taken any action to help the consumers after we have spent our hard earnded money on a tv that you know is a lemon.
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    Reviewed March 8, 2009

    My husband and I bought a 37 inch LCD TV from walmart. Almost exactly two years later I was watching the tv one day when it started making a terrible noise. I thought maybe it was just that channel so I changed channels to see. It was like that on every channel so I turned the tv off and let it set for a few minutes. When I turned the tv back on there was no picture and no sound at all. I unplugged it and plugged it back in several times but nothing worked. Also every time I turned it back on, it would not turn back off, I had to unplug it to get it to shut off. My husband called customer service but they would do nothing about. They pretty much told us that we were just out of $900. Something should be done about this. I have a tv in my bedroom that is over 15 years old and still works just fine. There needs to be a lawsuit against Polaroid and against Walmart for selling thesed junk tv's!!
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    Reviewed March 7, 2009

    Along with many consumers listing this complaint, I too purchased a Polaroid 37inch LCD flat screen TV from Walmart in December06/January07 and it is now a paper weight as well. Over the past week when going to turn on the blue light would come on however no picture. If you unplugged the set and waited approx 30 seconds it would come on until yesterday 03/06/09 now it won't work period no matter how long I unplug it. I contacted a local TV repair store and they informed me that I might as well set it out curbside. It is unrepairable. The Warranty is no longer good because of the amount of time that has passed. This really ticks me off that I'm obviously not the only one this has happened to. I hope a class action suite is filed....Polaroid obviously knows of their issue and as of today haven't heard a thing as to what their plan is to resolve this. Never again will I purchase a Polaroid product of any sort.
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    Reviewed March 5, 2009

    I purchased a Polaroid PCB FLM3732 37 LCD 9/30/06. This TV has worked perfectly until 03/02/09 when I turned the television on and it made a load screeching noise which eventually went away. When I came home from work my wife had turned the TV on and now it has a scrambled screen and was making the screeching sound again. This time I had to unplug the TV to get this to go away. Unfortionatly when it is plugged in this sympton continues. The TV no longer work. I too was told that it may be the board which could be replaced for $300-$400, then again it may not be the board. You won't know until you spend the $300-$400. Even if it is there is no guarantee that this problem will not come right back. I was told that this TV does not have the proper cooling and this is the cause.
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    Reviewed March 4, 2009

    I bought a 37 LCD flat panel tv from walmart in November of 2006. It worked fine and then the first week of Feb 2009 it started making a loud hissing or buzzing sound ,that could only be stoped by unplugging the tv .Then it just stop working at all.I called customer serivce, and they said I should buy a replacement part at $225.00and have a tech put it in . i though about it and decided to look up this company on the internet. turns out that there is hunderds of people that had the same problems as i did ,that tried the fix that they were talking about and the same problems keep on happening.
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    Reviewed March 4, 2009

    In February 2007 I purchased a 37 FLM-373B LCD television from Wal-Mart in Williston, N.Dak. Less than a year later the t.v. remote stopped working. I contacted Polaroid and they sent me a new remote at no charge which I was happy with. Since there were no questions I had a feeling that more people must be having this problem. Everything had been working fine until a week ago around February 25 when the television started having problems turning on. This problem had gotten worse until this morning March 3, 2009 when the television would not turn on at all. I feel that with normal easy use this product should last longer than two years.
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    Reviewed March 4, 2009

    Waiting for third replacement of our Polaroid TDA-03211C tv. All this within one year. Bought this unit based soley upon their reputation and being a customer of their products since 1965.Our 1984 GE TV is what we're watching now [25 console] never had a problem with it. I must say, their first response was exemplary. Now they have changed their policies regarding returns.
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    Reviewed March 3, 2009

    Purchased a 32 Polaroid LCD at Circuit City because I could save $50. because they are going bankrupt. Tv is THREE weeks old. It quit working except for a flashing red power light. I called Polaroid and was told because I purchased it at Circuit City they WOULD NOT honor the warantee even though it was three weeks old. Their reasoning, the set was a year old when I bought it. Thats BS, if you purchase a year old brand new Ford you would get the FULL warantee. So I have to pay the $225. to have it repaired. RIP OFF, NEVER BUY FROM POLAROID. Please put me on the class action suit list. They need to be stopped by consumer affairs.
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    Reviewed March 3, 2009

    I bought a 32 inch Tv at Walmart and it worked fine until a week ago. I turned the set on and it just went blank. I even replaced the fuse but nothing. I can not afford to pay the reapirs or buy another Tv so I am using an older set. I can't decide whether to be angry with Polaroid or Walmart or both.
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    Reviewed March 2, 2009

    I guess this is what I get for not researching before I go and spend $1600 on a T.V. In July, 2006 bought a 37 LCD tv (FLM-373B) from Walmart. Worked fine untill a month or so ago when it started to make the buzzing noise when I turned it on. Started to leave it on so as to not have to listen to the buzz every time it was turned on. I should mention that early on since I have owned it, it would all the sudden pop up a black square or sometimes two black square boxes with letters inside the boxes, these would just go away after a period of time. Definately a sign of worse to come! Other times a whole line of gibberish would pop up on the lower portion of the tv. But otherwise it had operated o.k.
    Untill recently, the noise started. Then today, (this is what finally pushed me to write in instead of just reading all the other complaints) while my g-friend was watching tv, all of a sudden two bright yellow boxes popped up onto the screen and the buzzing noise which usually goes away the longer the set is turned on got louder and louder. She turned the channel and the boxes were still there so she tried to turn the tv off but it wouldn't turn off so she finally had to unplug it to fix the situation. What a bogus piece of crap product!!!!
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    Reviewed March 1, 2009

    I bought the Polaroid 32 FLM323B in 2007. On 02-24-09 I was changing channels when the set turned off. I tried unplugging it, disconnecting it from cable, but nothing worked, it would not turn back on! I've had this set for two years, and knew about the one year warranty, so I took it to a repair service. They told me it would cost $575.00 to replace the control box. It still looks brand new - no scratches, nothing. Just a dead set. A new 32 would cost about the same. After reading so many post on here I had to post my experience. There are older sets in my home-Never had a problem with them!! Is their going to be a Class action suit against Polaroid?
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    Reviewed Feb. 28, 2009

    well bougth a 32 inch lcd tv from them now its not working less that year old
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    Reviewed Feb. 27, 2009

    We purchased our 40 LCD tv (Model 4011-TLXB) in January 08, and it worked great until yesterday. It turns on, there is a sound, but no picture--just a black screen. We tried troubleshooting, and when I had the Polaroid technician on the phone, I left the tv on for about 20 minutes--when two red vertical stripes appeared on the screen--but still no picture.
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    Reviewed Feb. 26, 2009

    My 26 TDX-02610B in Dec 07. Yesterday Feb. 24, 2008 (14 months later) Sound but no picture. Sounds like everyone else. After frist contact with customer service I was told for $225 (because it's out of warranty by 2 motnhs) they would send someone out to replace control box. I was then given a different phone number to contact because I had called the wrong cust. service # for my set. Now I am told I need to send my TV at my expense to Proview in Garden Grove, CA. It will cost $250 plus shipping. After reading these nightmares I am furious. I can't afford a new TV or the $300 plus that it will cost to fix this one. SOMEONE PLEASE START A CLASS ACTION AGAINST THIS COMPANY THAT OBVIOUSLY KNOWS IT IS SELLING DEFECTIVE PRODUCTS.
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    Reviewed Feb. 26, 2009

    Yes I purchased Polaroid 32HDTV Jan 07-Today no sound- and it looks from reading other complaints that there goes $800.00 down the drain. Whats really bad is I bought another Polaroid 32 in Jan. 08-Looks like I'm out $1600.00 soon. I hope someone starts a class action suit and Walmart being named also. PS Walmart is not selling Polaroids anymore. Consumer reports buying guide listed it#36 and no negative report-Looks like you have to pay $1000 for a 32 Sony.
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    Reviewed Feb. 26, 2009

    I bought a Polaroid 32 inch television on July 21, 2008 from Walmart. It immediately stopped working on Wednesday, February 25, 2009. We smelled something burning and discovered the blue light still on with sound, but no picture. After placing several calls, I ended up with the group that could service me. I was told to ship the television insured with either UPS or Fed X to them over 3000 miles from my house. I just found out that will cost me about $300. This is ridiculous for a television that cost $686. I will never buy another Polaroid product; not even a battery. If I ship it to California, who is to say it won't happen again before my Extended Warranty from Walmart kicks in in July. These poor products and practices should not be allowed in our country.
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    Reviewed Feb. 26, 2009

    We bought a Polaroid LCD 1080p 42 TV on black Friday 2007 at Wal-Mart for $800.00 and just recently the picture started shutting off every 3 minutes. The sound would still play but we have to turn it off and back on with the remote.
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    Reviewed Feb. 24, 2009

    I purchased a 32 Flat-Panel television from Walmart in Sept 2007. Four months later it quit working. Polaroid sent out a technician who replaced the board. Three months later the DVD quit working. I made due by using my old DVD player, but in January 2009 the tv quit working again. I called Polaroid and spoke with a couple customer service reps who told me there was nothing they could do since the 12 month warranty was out. I took the tv to an electronics repairman who looked at it and told me he could replace the board for $400, but he said I shouldn't bother since the tv doesn't have a cooling mechanism and the board will continue to burn out.
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    Reviewed Feb. 21, 2009

    I purchased a 37 LCD Polariod TV (FLM 373B) a little less than 2 years ago (in fact, the manuf. date is Feb 2007). It worked fine until a week ago when it wouldn't turn on. The blue light came on but no picture. I was unable to turn the TV off as well and instead had to resort to unplugging it. I tried again - this time it worked fine. The next time it was in use it came on but I noticed a buzzing sound that gradually faded away. The next time it was turned on, however, I got the same blue light special again only this time, no matter how many times it was unplugged and turned on again, there was no picture.
    After doing some research, I found that a couple of capacitors commonly go out in this model of Polaroid. Sure enough, they had gone bad so I had them replaced and like magic the TV worked again. For three more days.
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    Reviewed Feb. 21, 2009

    bought a 37' Polaroid LCD TV from Walmart in 2006. I just started having a screeching sound come from the speakers and some horizontal lines through the picture. Several times now the TV has bocome unresponsive and had to be unplugged to work again. If there is a class action lawsuit please contact me!!
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    Reviewed Feb. 20, 2009

    I purchased a 40 Polaroid LCD TV ($900) a little over a year ago. It seems as though many of us have the same timeframe. When I turn it on I get just a blank screen with no sound and then must unplug it to turn it off. I am told that this is a control box issue. They seemed to be very well aware of the problem. I do have an option to have Polaroid send someone out for a small fee of $225 to repair it. Good news is... this does come with a 90 day warranty (I am sure the TV will quit working again at day 120). I tried to find a local professional to come out and repair it without success. I was told on more that one occassion that Polaroids are throw away TV's and no one will touch it. It was suggested that I not pay the $225 repair fee and instead use it towards the purchase of another TV. Polaroid has a 12 month warranty that they strictly adhere to, as I was told. Very disappointing when this seems to be such a common problem.
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    Reviewed Feb. 20, 2009

    we were told to return our Polaroid TV to Cammarillo, CA and pay the shipping costs and you would replace our TV without any further charge. This TV was returned to you on 2-17-09. We were told on that day that our
    TV would ship out on 2-17 or 18. Today we called your office to determine status of delivery. ONLY TO HEAR THAT NOTHING HAS BEEN DONE! FURTHER WE WERE TOLD THAT IT WOULD PROBABLY BE 4 OR 5 WEEKS BEFORE IT MAY EVEN SHIP. THIS IS POOR SERVICE IN THE EXTREME. IS THIS THE BEST YOUR COMPANY CAN DO? EXPECTING AN ANSWER MARY ANN HANZEL
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    Reviewed Feb. 20, 2009

    I Purchased A 37in LCD Polaroid TV on 5-28-07 From Walmart For $960.00. Recently The TV Would Not Come On When You Turned It On ,Even Though The Blue Light Would Be On. Unplugging The TV And Plugging It Back In Fixed The Problem Temporarily, But Now It Just Doesn't Work At All. I have Seen Hundreds Of Complaints From People Online That Have The Same Problem. Polaroid Should Be Accountable For Selling A Faulty Product. We Are Not Going To Get It Fixed! If Their Is A Lawsuit Please Contact Me!
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    Reviewed Feb. 18, 2009

    I purchased a 37 LCD HDTV less than 3 years ago from WalMart. This TV is a safety hazard. From being in the off state, I turned it on, the blue came on but that was it. No sound, no splash page, nothing. I had un plug it to get the light to turn to red. When I unplugged it it sparked at the outlet. I called Polaroid. They said they could send someone out for $225 with a control board but could not guarantee this would fix it and if not I would be out the $125 labor. They were no help. With all the complaints I am surprised it hasn't gone futher.
    I also purchased a 20 LCD less than 1 year ago, this one started smoking and had sound but no video.
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    Reviewed Feb. 17, 2009

    We prucased one Polaroid 20 LCD TV from WalMart less than one year ago. The TV just quit working. We also purchased a 37 Polaroid LCV TV less than 3 years ago, it has quit working as well. I was surprised to see all the complaints on the webiste.,
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    Reviewed Feb. 17, 2009

    We purchased two 32 inch Polaroid flat screen TV's in the fall of 2007. We had no problems until we tried to reset the TV, based on instructions from our cable company, to recieve new digital channels. As soon as the TV was reset, we recieved about 70 more stations. Within 5 minutes, the screen went blank and it has not worked since.
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    Reviewed Feb. 17, 2009

    On powering on the FLM 323B TV, it wont come on. The LED lights don't work too.
    When I contacted Walmart, from where I had purchased the TV, they responded that they couldn't help, and I had to contact Polaroid. I have tried to contact Polaroid customer support thrice since then (mid Jan 09). I tried calling them thrice so far. I could only get through once. After hearing the description of the problem, the customer support person informed me that since the TV was out of warranty, since it was over 18 months after the purchase date, it would cost me to get it fixed. On asking how much it would cost, I was told that it would depend on the nature of repairs that were required. I then explained that it seemed like a common problem to me from the numerous messages I saw on forums describing a similar problem.
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    Reviewed Feb. 15, 2009

    I bought a 37' Polaroid LCD TV from Circuit City in 2006. I just started having a screeching sound come from the speakers and some horizontal lines through the picture. Twice now in the last week the TV has bocome unresponsive and had to be unplugged to work again. It seems like I am in the same boat as all of the folks here. I am really upset about this given the amount of money I spent on this set.
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    Reviewed Feb. 14, 2009

    we bought a lcd42flat screen tv.nov.2007,about 1 month ago it burnd out and does not work.we called walmart and they said they could not do anything for us.so we called polaroid,and they said they new what was wrong with the tv.and that it would coast us $225.00 to fix it.i think this is wrong on they part if they now what is wrong with out looking at the tv.who would think you would have to pay insurance on a tv.its bad enought that it coast &600.00 +.right after 1 year we had it are warenty exp.that is poor bussiness on walmart.
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    Reviewed Feb. 13, 2009

    I bought a 32 Flat Screen TV on January 30, 2008. On February 7, 2009, (1 year and 8 days after I bought the TV), the TV turned off while my kids were watching it. It won't turn on at all. No light or anything. I called the company and the told me there was only a 1 year warranty on the TV. They would not stand behind it 7-8 days after the warranty. I think they should have done something about this for me other than saying sorry. He told me it would only cost me $250 to fix. I already put $800 into buying it. Isn't that enough?
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    Reviewed Feb. 13, 2009

    I purchased my tv flm323B in april 07, it just stopped working. i phoned the company, within 30 seconds they told me exactly what was wrong with no question. apparantly it is a problem with this tv. they wanted to charge me 225 plus over 100 to install it. It is not right to know they have a product they know does not work but expect the consumer to pay for it. Their product should last more than 2 years.
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    Reviewed Feb. 12, 2009

    I bought a 32 LCD Polaroid TV almost exactly 3 years ago. The other day I turned it on and there was no sound at all. I thought is was the cable box and changed it out twice. The cable company send a tech out and he told me that is was my TV. Still not believing it, I had a friend who works for a cable company take a look who told me the same thing. After trying to go to Polaroids website and finding out what to do about this I found no contact us or phone number. This has brought me to this site. I am more than a little discouraged about even trying to fix it (if I can even find a repair shop that fixes polaroids, tried four already. I am more than a little disgusted, that was a lot of money to spend on something that should last a lot longer than 3 yrs.
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    Reviewed Feb. 12, 2009

    I purchased a 37 Hi def Polaroid TV two years ago. Recently the TV would not come on when you turned it on even though the blue on light would be on. Unplugging the TV and plugging it back in fixed the problem temporarily, but now it just doesn't work at all. I have seen hundreds of complaints from people online that have the same problem. Polaroid should be held accountable for selling a faulty product.
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    Reviewed Feb. 11, 2009

    Purchased 42 Polaroid 3700 December '06. February '09 it just seemed to die. The blue light is on, but no picture. After reading about all of problems with Polaroids TV's, I'm greatful mine lasted 2 years, and figure I'm out of luck with any help or service from Polaroid. I also thought Polaroid was a well known and respected company and felt comfortable spending $1000.00 for their product. I drug out an old 19 tv for my granddaughter to watch. Guess that will have to do until I figure out (and save up) to purchase another brand. This sucks!
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    Reviewed Feb. 11, 2009

    I have a Polaroid 37 inch LCD tv also, I paid about 700.00 (on sale) from walmart in Ottowa Il. this was a year and a half, and the same thing, loud screeching, blue picture no sound. then nothing. Why hasn't anyone started a Class action lawsuit against this third rate company. Dealers in my erea told me that polaroid is a tier 2 t.v. which means it's disposable. I don't know anyone who would just throw that much money away, I say sue them. we deserve our money back and then some.
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    Reviewed Feb. 10, 2009

    Bought a 37 polaroid LCDHD TV at circuit city 4yr. ago and it doesn't have a HDMI port to get true HD. We also have sound issues w/tv only or surround sound.
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    Reviewed Feb. 10, 2009

    i bought a 32 hd lcd tv combo with dvd from walmart about 15-18 months ago, first the dvd part of it went out and we didn't think nothing about it, because we had a separate dvd player, now yesterday we went to turn on our tv, and all we have is the red light, the tv wont turn on at all...i contacted polaroid and they said it would be 225.00 for the part to fix it with a technician but if i do it myself i could turn in the old one and i could get a 100.00 credit once they recieve it...it seem to me they just remanufacture their parts and sell them again and they keep going out because the tv gets extremely hot. no tv should go out in such a short period of time....if so many people are having this problem the item should be recalled and we all should be given our money back to purchase a better tv....i will never deal with polaroid again....they rip people off, they know their items are faulty but the keep on selling them.
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    Reviewed Feb. 9, 2009

    Purchased a Polaroid 37 inch LCD TV about 2 years ago. I am also now experiencing the tv blue light staying on with nothing coming up on the screen. It's now taking a couple of times unplugging it to get it to come on. Since it's out of warranty, I'm sure I'll have to pay totally out of pocket to fix it. I'm also unemployed so I don't have the money to fix it or buy a new one. With this many tv's having the same problem, shouldn't this warrant a recall? I know it's not a car and not life threatening, but if this is a known issue, why doesn't Polaroid offer to fix them??? Of course, if they are filing for bancruptcy I guess we're out of luck.
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    Reviewed Feb. 9, 2009

    Bought 26in Polaroid TV with DVD/player
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    Reviewed Feb. 8, 2009

    Well, I recently reported that I bought a Polaroid 42 HD LCD TV from Walmart. I sent a request to Polaroid and no one has contacted me as of 2/8/09. I took the TV back to Walmart and they did honor my 90 return with my receipt. I received my cash and I am happy. I will not purchase anymore Polaroid TV's. I hope everyone gets their complaints resolved. Good Luck.
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    Reviewed Feb. 7, 2009

    We purchased a 37 inch LCD Polaroid TV from Walmart on 10/27/06 Model #FLM-373B for $1297.00 After approximately 1 1/2 years TV began working improperly. When you turn it on it makes a loud alarm sound it takes 10 to 15 minutes to warm up so picture is displayed then the picture goes off and on with static noise for another 5 to ten minutes before the tv will display picture correctly the alarm sound continues for an additional several minutes then audio and picture will work for a while. Then it will go out to the completely blue screen and become staticky with picture flickering sometimes when it has been running for awhile. I have not contacted Polaroid about the problem. It seems that reading what others have experienced it would be to no avail. When I happened upon this website today I was surprised to see how many other people are having problem with this TV. I will never buy another Polaroid product. I will not waste my time or money getting it repaired. This product should be recalled and consumers should be entiltled to reimbursement from Polaroid. I have never been notified that this product has been recalled.
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    Reviewed Feb. 4, 2009

    Purchased nem poloroid TV from wal-mart in 2007. About a year and a half later it started having picture problems: blue screen, picture going in and out, and high pitched screeching sound every time you turn it on. But when I hooked up a goming system to it, seemed to work fine except for the sound. So I tried hooking up one of my normal smaller TV's and then ran the yellow video cable from the video out on the old TV to the side video in on the polaroid and it worked perfectly! The sound is still off, but I use surround sound any way. Other than that it just makes a buzzing sound untill it warms up. Its a pain but at least I can watch my big screen now.
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    Reviewed Feb. 4, 2009

    we bought a 32 poloroid lcd with dvd form walmart. it died completely within a month. they attempted to service it twice, but sent wrong parts, they replaced it with a new model, same size. within 10 months it died again. we call the ofice of Brit(our corperate contact every day, he does not return our calls, the warranty is still in effect, 1year, but customer service says it is 3 months on a replacement unit. even though Brit said it was a year. they won't even talk to us. HELP!!??
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    Reviewed Feb. 3, 2009

    I bought a 42" LCD Full HD TV of the brand Polaroid from Walmart on black friday of 2007. I had trouble with the TV within three months of the purchase and it got repaired three times. The TV ended up with a worse picture quality than it originally came with, but at least there was a picture there, which was not the case before the three repairs. I didn't feel like arguing anymore so I let the problem with the picture be.
    Right before black friday of 2008 a different problem emerged with the TV; our remote stopped working. It turned out it wasn't the remote itself that was the problem, but the remote reciever on the TV, so I called Polaroid again and explained my problem. I was promised that I would get a new TV sent to me within two weeks if I sent my broken TV to the Polaroid repair center. I had to pay for the box to ship the TV in myself (it was 22 dollars...), but I was ok with that since I was supposed to get a new TV when they had gotten my broken TV. Two weeks pass, no TV, no phone call. I call the support again and is told that they don't have any TVs to send to me, but instead they will issue me a refund for the full amount I paid. They continue on to tell me that I will get the refund within two weeks. Two weeks and two days pass, I get no refund. I call them up again and is told that because Polaroid is in chapter 11, all their refunds has been pushed back to late January (this was early January). At this point I'm furious, I call the corporate office, they tell me the same thing, my roommate calls the corporate office, they won't return his phone calls, so he calls again, still no return call, I call again, no return call, and finally my roommate calls once more and catches someone as she is about to call out (usually you get an answering machine when calling the corporate), and she's accusing us of harassing her... The last call I made to Polaroid was in late January (the phone number to the corporate office is no longer in use, so we're getting transferred to the regular costumer service department), and they can't say for sure when our check is going to come, but they tell me it's within 15 days... They have continually lied to us and refuses to honor our warranty. We have also been in contact with Walmart where we bought the TV (they are still selling their TVs) and they were really helpful at first, but since our first conversation they have yet to return a single phone call to us, and they have not done anything concrete to help us. A lot of talk and no action. May I say that I'm a college student and this TV was 850 dollars, cheap for the type of TV I got at the time, but a lot of money for me none the less. My roommate found a number to call the Petters group (the owner/previous owner of Polaroid), and when he called he came to a lady that answered "Polaroid" so he explained our situation, and according to her the bankruptcy had nothing to do with refunds not being written. She went to see what was wrong with our claim, came back to the phone and said "well, you know about the bankrupcy, that is holding the refunds up", and my roommate called her out on what she had just told him. She got upset and basically said "I guess there's nothing I can do for you" and hung up. He called the same number a little later and got to talk to a lady that was a little helpful, she assured us that our check was gonna be in the mail tomorrow. I don't believe it until I see it, but at least someone actually called us back this time and made us a promise. He then called Walmart and they are reluctant to help us. At first they said they had nothing to do with it (I don't see how that can be since they are still selling TVs of the same brand), but then some girl started to wisper (literarly) that she would do what she could in order to help us. We're gonna call Polaroid again tomorrow afternoon since we got promised that our check would be in the mail by then I created a facebook group to try and make people be aware of what a bad company Polaroid is: http://www.facebook.com/group.php?gid=49252265115
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    Reviewed Feb. 2, 2009

    I bought a 40 inch polariod flat screen HDTV from walmart on 10/12/07. 3 wks after the warrenty run out my tv went out and won't turn back on. I've called the repair number and left messages. I have not heard back. can some one tell me what to do next. I'm out 900.00 dollars
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    Reviewed Feb. 2, 2009

    Purchased a 37 inch polaroid Tv on 11/28/06 from Circuit City and in January of 07 the TV burned out just before Super Bowl Sunday. I contacted Polaroid and it took the approximately six weeks to replace the TV. In December of 08 I began having difficulty turning the set on and off and that was followed by no picture and just the blue light to indicate that the set was on and it could not be turned off unless it was unpluged. I contacted polaroid and they charged me $225.00 for the part they felt would fix the problem. They mailed the wrong part to me twice and my Tv is still not fixed. It's approximately six weeks and I'm still waiting.
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    Reviewed Feb. 1, 2009

    I purchased a 42HD LCD Polaroid TV
    (TLX-0535B)from Walmart, Nov.28,2008. Now the TV is showing green and dark colors with wavy lines. I turned the tv off with fear that the picture tube will mess up more. I am within my 90 days return to Walmart but I have thrown the box out so I am going to contact them(Walmart)to see if I can bring it back without it being in a box and get my money back. I am reading the concerns that everyone is having with Polaroid and it is scary. So I have sent Polaroid an email today (2/01/09) with my technical request. If Walmart will honor their 90 warranty ,I am going with them and getting a full refund or a exchange of another product,NOT POLAROID.
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    Reviewed Jan. 31, 2009

    We have a 37 flat screen Polaroid tv. Need i say more? When you shut it off the red off indicator does not come on, it stays blue indicating power on. Then when you try to turn it on nothing happens until you unplug it and plug it back in. Now it has developed horizontal bands then run from the bottom of the screen to the top. Many phone calls to Polaroid have produced no results. Help!
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    Reviewed Jan. 31, 2009

    We have a 37 flat screen Polaroid tv. Need i say more? When you shut it off the red off indicator does not come on, it stays blue indicating power on. Then when you try to turn it on nothing happens until you unplug it and plug it back in. Now it has developed horizontal bands then run from the bottom of the screen to the top. Many phone calls to Polaroid have produced no results. Help!
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    Reviewed Jan. 31, 2009

    I purchased a Polaroid 37 HDTV Television February 2007 from Wal-Mart in Prestonsburg, Kentucky. I thought that with the name like Polaroid that I would be purchasing a fairly good television at a fair price, but I guess I was wrong. I have had nothing but problems with it since I purchased it. I've replaced the Power Board twice. I will never purchase another Polaroid product again. Instead of having $849.00 invested in this I've got about $1,200 invested in a television that I could have spent that amount on and got a bigger & better television. I won't make that mistake again!!!!
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    Reviewed Jan. 28, 2009

    I purchased a 37 flat screen TV on Dec. 23, 2006 at Wal-Mart in Huntsville, AL. On Jan 26, 2009 suddenly the screen became a group of indecipherable images and colors with a green glow around the edges. There was no sound and no matter what buttons are pressed, that was all I could get. The only way to turn it on or off would be to plug or unplug it from the outlet. We waited a year before we got rid of the box it came in, but then discarded it thinking if it made it a year it would be fine. Now we can't seem to find the right information to try to get it repaired by the company. After seeing all the complaints I am concerned that I may not get this fixed free of charge or get compensated like I feel I should. I would definitely be interested in a class action law suit against Polaroid.
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    Reviewed Jan. 26, 2009

    purchased a new 26 inch poloroid tv on 07/30/08, four and a half months later the tv just shut off and wouldn't come back on, we called wal-mart where we purchased it was told it was past their 90 day return policy and to contact polaroid we did was advised to ship it to an address in california at our expense of $49.00. they recieved it on 01/07/09 i e-mailed them on 01/22/09 for an update on my tv recieved a reply on 01/21/09 that the tv had been shipped back to us on 01/21/09 with a ups tracking number with dilevery on 01/26/09 we infact received the tv right on time and right now it is working after reading all the horror stories about these tv's and polaroid customer service i am keeping my fingers crossed. we did receive our tv back we put an address label on it and we checked the serial numbers when we received it.
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    Reviewed Jan. 26, 2009

    I purchased a 40in. Polaroid HD TV from Circuit City in March 08 within 6 months the tv was half red screen and half blue screen I contacted Circuit city and they sent out a tech and he told me the circuit board was bad and that I needed to contact polaroid I contacted them and they told me I needed to buy a disposable camera and take pictures and send it to them I did in Oct. 2008 they gave me a claim# to send the tv back I did they sent me another tv that was worse then the first one I contacted them and told them the same day I recieved the new one they told me the same thing takes pictures and send them to them I did again they sent me another one and that one had scratch marks inside the screen and the people looked like they were in a fight that was in Nov 2008 still under Polaroid warranty 1yr. I sent the all 3 tv's back the last one in Dec. 2008 I received an E-Mail from Polaroid on Dec.29th, 2008 saying that my refund would be mailed out within 15 business days. Still I have not recieved my refund I contacted them this morning Jan.26,2009 and was told that my refund has not been sent out because they filed for Bankruptcy on Dec. 18th, 2008 and under the law they can't send out not refunds so here I am again with no TV's and No refund. I want to know if anyone knows what I can do now since they filed for Bankruptcy and I am out 900.00 for this TV.
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    Reviewed Jan. 26, 2009

    I PURCHASED MY T.V. NOT EVEN A YEAR AGO AND IT'S BEGINNING TO GIVE ME MORE AND MORE PROBLEMS. IT STARTED ABOUT 6 MO'S AGO THE SCREEN GOES COMPLETLY CRAZY AND A LOUD SCRAMBLEING NOISE HAPPENS. IT STARTED ONLY DOING IT ONCE AND A WHILE AND NOW ON A DAILEY BASES. IT'S SO LOUD THAT IT SCARES THE HELL OUT OF MY TWO DAUGHTERS TO THE POINT THAT MY 2YR OLD TELLS EVERYONE THAT THE T.V. SCARES ME. OF COURSE WALMART WON'T TAKE IT BACK AT THIS POINT AND OF COURSE IT'S ONLY GOING TO COAST ME MONEY TO FIX IT OR SEND IT BACK TO POLAROID WHEN REALLY THEY SHOULD BE FIXING IT FOR FREE. WHEN YOU SPEND THAT KIND OF MONEY ON A T.V. IT SHOULD BE LASTING A HELL OF ALOT LONGER THEN A FEW MONTHS!
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    Reviewed Jan. 25, 2009

    I purchased this 37 in Polaroid on 2/13/07 It has lasted me till now 1/23/2009 I would thank the money I payed $997 Plus tax Would be money well spent I am very upset I thought a repidable company would do better, My TV when turned on the light turns red to blue and nothing happens and you have to unplug it to get a screen if it don't work the first time, Not cool at all I believe there should be a recall on all TVs and or parts sent to customer to repair them free of charge for their negligence
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    Reviewed Jan. 25, 2009

    BOUGHT 32 IN POLOROID LCD TV FROM WAL-MART IN APRIL 06. IN THE MIDDLE OF DEC 08 TV BECAME HARD TO TURN ON, HAD TO UNPLUG, THEN REPLUG SEVERAL TIMES TO GET ON. WHEN IT DID COME ON SPEAKERS MAKE SCREAMING SOUND. THIS HAS GONE ON FOR OVER A MONTH. NOW IT ONLY COMES ON EVERY OTHER DAY. I HAVE NOT CONTACTED ANY ONE AT POLAROID BECAUSE IT LOOKS LIKE IT DOES NO GOOD. I AM IN MARKET FOR A NEW TV NOW AND I PROBALLY WILL BUY A SONY FROM WALMART. I AM DOING THIS BECAUSE WALMART STILL KEEPS SAME POLAROID TV FOR SALE TODAY. THIS GIVES ME A CHANCE TO TELL OTHER PEOPLE LOOKING AT THE POLAROID MY STORY. POLAROID NEEDS TO BE SUED BECAUSE OF WHAT IS GOING ON WITH THERE TVS
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    Reviewed Jan. 23, 2009

    i purchased a 42 inch polaroid from walmart the day after thanksgiving and now two months my tv would not turn on the blue light would come on and than when i would try to turn it off the light would stay blue and not go to red meaning it powered off. Im still in the 90 day period of walmarts return policy to take it back so i think i might just do that i also purchased the 2 yr extended warranty but dont want to risk not being able to take it back to walmart and after the warranty is up something going wrong with it and me having to fork out money i wont have to fix it. Any suggestions on what i should do return it or keep it
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    Reviewed Jan. 23, 2009

    On 1115/07 I purchased a 40 inch lcd tv from walmart. On 12/14/08 the tv stopped working. 29 days out of warranty I called Polaroid. They said to send them my receipt because sometimes they will fix the tv out of warranty. It took them a week to acknowledge the reciept, I had to send it to them four times. They then said it was definitely the power supply control board and if I prepaid $225 for it with a credit card they would fedex me the part and send a repairman to install it. They told me this would correct the problem because it could not be anything else. Not knowing any better I allowed them to take the $225 from my card. One week later the repair was made but the tv did not work. They said the part they shipped was defective and they would send another. One week later they install the new part. Still broken they said the would contact me in 24 with a decision on what to do. They never called. I kept calling and on day 5 they said they would send a repairman to do more tests. Supervisor Josey told me at that time that if they could not solve the problem on thie next visit they would replace the tv. One week later the repairman came and did the tests and I was told they would contact me within 48 hours tith the results. One week later after many calls from me, Supervisor Tony told me that they truely had no idea how to fix my tv but they were going to make me an offer. The offer was they were going to refund me $100 of my $225 and keep the rest for their time and trouble. If I paid the cost of shipping my old tv to them they would sell me a used refurbished tv with a 90 day warranty for the price of $649. If you do the math, if I was to pay them $649 plus the $125 they say they are keeping for their trouble, that means I would be paying $774 for a new, used, refubished tv with a 90 day warranty plus I would have to spend $80 to $100 to ship them my old tv to fix and sell to the next guy. Can't anyone see the scam in this?
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    Reviewed Jan. 21, 2009

    I purchased a polaroid 26 inch LCD with DVD player at Sams Club. It lasted about 1 to 1 & 1/2 year. It started getting black lines going in the screen for around three months then just died completely. I called the tech number from the manual and was told it sounded like the board was bad. I paid $650.00 for this TV. I was then told that I could ship it back to them (at my expense) and they would send me a refurbished one for $300.00 plus shipping & handling. I then took it to a TV repair shop & they confirmed it was the board & that the TV was NO GOOD!!! Not only will I NOT ship it back but I WILL NEVER purchase another polaroid product of any kind. What really ticks me off is that I just purchased (TWO) 19 inch TV's with DVD players($400.00 each) from Wal Mart for my grand children for Christmas. And guess what....they were polaroid. Now I'm concerned how long they are gonna last. I just wish I knew at that time what I know now about the service of Polaroid.
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    Reviewed Jan. 19, 2009

    I bought a 32inch with DVD in Walmart in august 2007 I saw a dot on the TV but I call the said that was nothing after the time it become bigger so I call them and the exchange it. They send me another tv but the same more death pixels and a worst tv. The tv has scrashes and more damaged parts. We call again they told me we change the rules so now you need to pay for the shiping I said but if you send something bad how I will have to pay for the shipping, well the said you will need to that is the new rule. We pay 85 to 90 in shipping and they send us another tv that did not turn on is been already almost 2 years with this a now my tv the picture is falling down and the dvd dont work they send us another tv and the whole screen is falling down this is real funny I asked for atleast the money that paid that was 638.00 just to get me a new tv I will never buy again a polaroid the customer service is real bad and their products. I will keep trying to get my money back is going to be hard but I will try and this my 7 times exchange the tv if somebady can ghive me an advise i will thank you.
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    Reviewed Jan. 19, 2009

    I purchased a Polaroid 40 hdtv from Wal Mart on 12/14/07. Exactly one year and 3 weeks later on 1/7/09 the tv just went out and stopped working. I called Polaroid and they said I Should replace the fuse. I went to Radio Shack and to make a long story short it was not the fuse. The tv just stopped working. Soooo, I called Polaroid again and they said they would ship me the control unit for a fee of $225.00. They said I was three weeks out of the one year warranty and would be responsible to pay for it. I told them I would rather throw the tv out my window with a big sign on it about what kind of company Polaroid is before I give them any more money for a tv that I spent $900.00 on.
    I went online and did a little research and lo and behold MANY, MANY other consumers had the exact same problem. I contacted a lawyer and have him researching to see if there is a class action law suit out there. Because I will start one if not. Polaroid has no idea who they are dealing with. I feel as if there should be some sort of recall. I called Polaroid and told them about the research and my lawyer contact. They transferred me to a supervisor who told me that since I was just barely over my one year mark they would fix it free. All I had to do was send my receipt and I would hear from someone within 48 hours. (that was 10days ago)
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    Reviewed Jan. 19, 2009

    Polaroid was making a screeching sound .
    Repaced 2 capacitors on power supply board RE 10v 1000uf with 16v 1000uf
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    Reviewed Jan. 18, 2009

    We bought our 37 Polaroid LCTV in February 2007. After six months the speaker/sound would crackle for a good minute, then stop, and we wouldn't hear it again for a week, then this would repeat. This continued until January 2009; we lived with this small problem. Oddly, we never had the sound passed 25 or 30 on the TV volume scale, so the speaker/sound should not have been an issue. This lead us to where we are now, January 2009. The last two days our TV controls are unusable. We turn the TV on, and it doesn't turn on every time. We have to unplug it to turn it off, then plug it back in to get it to turn on, and then it doesn't turn on every time. The times that it does turn on the sound is buzzing, like static, and the picture is visibly banded horizontally. The TV is not usable at this point. I have enjoyed my Polaroid TV for the most part, including the clearness of picture and styling, but feel that a TV that I purchased for over $897.00, plus tax, was the lowest of quality purchases that I have ever made. Polaroid should be held accountable for making a product that lasts a minimal amount of time for the cost. I reviewed online complaints at this website and realize that we are among many that purchased a TV in 2007 with the SAME problem. I have not contacted Polaroid yet, but I see where it will get me. Putting more money into their pocket, and their actions still do not fix the problem. I refuse to spend ANY money on a return shipment to the company, and would only like to receive a FULL REFUND. It is obvious to me that a replacement or refurbished unit will not solve this rascal of a problem with their product.
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    Reviewed Jan. 17, 2009

    I bought A 32 inch polaroid tv from walmart and after about a year and half we unlpugged the tv and replugged it then turned it on and we a heard a buzzing sound and the thing hasn't worked since I called the company and they said it would cost $225 that is rediculous they should cover that fee becuase its only a year and half old they where complete jerks about the whole thing something should be done.
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    Reviewed Jan. 16, 2009

    We got a 32inch flat screen Polaroid plasma television for christmas a year ago. After 6 months of use i noticed black lines going down the screen, these acually diminished over time, then would go away all together , later they would re-appear in diferent areas..they have stayed, also now there is two perfectly round BLACK circles that have appeared out of no where. One in the top corner than is about 2 1/2 inches in diameter, the other one is on the lower bottom half and it is about 1 1/2 in diameter, we have no idea why this would happen and how to fix it, we don't really have the money to repair it.
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    Reviewed Jan. 15, 2009

    Like so many people who have reported issues with Wal Mart purchases of Polaroid TV's, I purchased a 42 flat screen in Nov. 2007. It worked less than one year. After the same run-a-round by customer service, a Manager told me I would be given a refund. I bought another set (Sony) and waited for the refund. They said wait 6-8 weeks. After 2 months, a refurbished 46 set was sent instead of the cash refund. They claimed a refund was not approved. There is no record of it being approved. Why would I spend another $1,000 for a set the day after speaking with them? They refuse to do anything else, claiming they have fulfilled their contract with me. A class action suit is in order against Wal Mart and Polaroid. I'm in!
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    Reviewed Jan. 13, 2009

    I purchased a polaroid 37 inch lcd tv January of 2007. In February of 2008 the tv would no longer turn on. I purchased a 2 year extended warranty on it (when I purchased the warranty the girl said they come to the house to fix it). I called the warranty place and they said that I had to ship the television to have it repaired. I was not happy about this in fact I was deceived. So I sent the tv to have it fixed. The second week of December I had the same problem. So once again I had to send the tv in to have it repaired. They called me on January 12 2008 and told me it would be a week before they received the parts. Than they called me again on January 19 2008 and told me that it would be another week before they had the part. I think Walmart should either exchange my tv or let me use a display model, and have my defective tv sent back to the store, untill my tv is fixed.
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    Reviewed Jan. 13, 2009

    We bought a 37" Poloroid LCD TV in Feb. of 2007. It developed a high pitch sound - nothing else- and no picture. We called the repair service and they said it was the brain box and that for $200. they would send us the part and they would send out a repair person to fix it. We were considering doing this but after reading the many reviews from unsatisfied customers who had the same problems, and even more from customer service reps that i am seriously considering suing them and buying a new TV. And definately any brand but Poloroid!!
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    Reviewed Jan. 13, 2009

    We bought a 37 Poloroid LCD TV in Feb. of 2007. It developed a high pitch sound - nothing else- and no picture. We called the repair service and they said it was the brain box and that for $200. they would send us the part and they would send out a repair person to fix it. We were considering doing this but after reading the many reviews from unsatisfied customers who had the same problems, and even more from customer service reps that i am seriously considering suing them and buying a new TV. And definately any brand but Poloroid!!
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    Reviewed Jan. 13, 2009

    I purchased a 32 inch lcd tv from Polaroid in May of 07. The first one went back to the store within 30 days because of a black line through the middle of the screen. Now the replacement just randomly goes black, still with sound. I sent it to the warranty place and they claimed it was the DVD player and that it was fixed. NOT, day one and it already does the same thing. Polaroid guy says no we haven't heard of this problem, but if we did it might be the backlight They will do nothing as their warranty is expired. Nice. No help. So again, I am packing the darn thing up and sending it off to be fixed again. It is a piece of junk! I'm in on a class action suit!!!
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    Reviewed Jan. 12, 2009

    i bought a 32in and a 26in polaroid plasma tv six months ago. the 32in tv just went blank a couple of weeks ago. i called the number provided on my receipt, after 10 min on hold, they gave me another service center number to call because the 2008 tv models are not their department. well i called the number they gave me but this one wasn't even answering the calls. i spent a lot of money for both tv's and i don't know what to do now.
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    Reviewed Jan. 12, 2009

    we had a problem with our flm-323b 32 in. polaroid tv not turning on the company said that they would not do anything about this that wouldnt cost me money even after they were told that there are hundreds of complaints about this problem with these products
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    Reviewed Jan. 12, 2009

    My tv started making a high ptiched sound lasting for 30 before it went away. then the picture would go dark.
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    Reviewed Jan. 10, 2009

    My husband and I bought a 19 inch Polaroid LCD screen TV about 15 months ago, and recently the screen has gone black but we can hear what is on the TV. We are extremely frustrated with Polaroid for putting together such a cheap television we spent $300 on. Upon seeing other posts on this website it looks like many people are having the exact same problem and that their televisions only lasted about a year to a year and a half as well. Why Polaroid would put such cheap backlighting when constructing this television is beyond me. A good company should put quality as their number one priority rather than trying to save money by building a tv where the light only works for about a year. I will never buy a product from polaroid ever agin.
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    Reviewed Jan. 9, 2009

    I purchased a 37 LCD polaroid tv. I had to pay for shipping due to the ship to store policy was not in effect for us. We do not watch a lot of tv, but wanted better picture in which to watch. After only 15 months the tv decided to make a strange noise and no longer gave a picture. I wrote the company and was given the reply that Well the product comes with a 12 month warranty only They told me they could fix it with only another $225. The warranty on that would only be for 90 days. I told them I had brought the product due to the name of the company and that I felt after 3 months of the warranty time ending that they should at least do something about giving half of the money back or charge maybe half to fix it. I then got on a blog site and it seems as though MANY people have had the same situation. They knew what the problem was just by stating what it does......kinda funny huh?!
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    Reviewed Jan. 9, 2009

    It's been 14 months now since we purchased our Poloroid 32 LCD TV/DVD combo unit model #TDA-03211C from WalMart (Nov 2007). I consider myself one of the very-very fortunate ones who bought this model because everything on my Poloroid TV/DVD combo unit actually STILL WORKS perfectly!
    This has not happened without a lot of effort on my part though. Within the first six months, the DVD box went out (chunking noise, would not load disks, and would not eject). Poloroid sent me a replacement DVD box in May 2008, but in Aug 2008 the exact same symptoms recurred with the new DVD box. Poloroid sent me another DVD box in August and that one failed in late Oct 2008. I never returned the previous defective one. They finally offered to send me a replacement TV in Nov 2008 because mine also has two small buldges in the gasket material that is around the edge under the front glass (cosmetic defect only). I told them to shove it after hearing about the other TV exchange nightmares that so many people have reported with this company. I told them that I had one of their TV's that I actually can still watch and I did not want to gamble that away with odds so high that I could get a much worse one. I did end up with an extra DVD box after all those exchanges though. I'm a master tinkerer with anything mechanical, so one evening I decided to take the extra DVD unit apart and see if I could tell what was happening to them. The problem was obvious and simple to fix. Some thin metal and plastic parts that load and eject the disks are deforming because of excessive heat. The DVD unit is mounted only about 1/4 from a thin metal plate that is right behind the picture screen. That metal plate is obviously supposed to deflect heat but it is inadequate in that regard. The metal plate itself heats up to about 120 degrees F in normal TV use and could probably double as a bread toaster. With the top and front cover off the DVD box (and no DVD in it of course) and laying it flat on a table, I pushed down firmly on the black plastic disk near the top center, and also on a metal lever near the top left front until they bottomed out. These are both easily accessible through holes. This was to bend them back down some since the lever was actually warped upwards by the heat such that it was rubbing the top of the box. I then went to O'Rielly Auto Parts and bought a 1'x2' sheet of 3/32 thick exhaust manifold gasket material for $8. This material is not flamable and will withstand temperatures that would melt this TV into a puddle (which might actually be an improvement for many of Poloroid's TVs). I cut the gasket material so that it would fit neatly inside the top cover of the DVD box (metalic side up), tucking it under the lip at the back and behind the front edge so that the top cover would fit back on as before without interference. I then put the top cover and front cover back on the DVD unit. I cut another piece of the gasket material to fit snugly in the space between the forward facing side of the DVD box and the metal plate that is behind the picture screen (metalic side facing picture screen). I then reinstalled the DVD box into the TV. It has been functioning perfectly for weeks now. No more strange noises, movies start right up, and the disks eject perfectly every time now. Thinking this must have just been a fluke, I took the second nonfunctioning DVD box apart and did the same things with it. I now have two perfectly functioning DVD boxes - a main one and a spare (screw you Poloroid if you're listening, you won't get either one back).
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    Reviewed Jan. 9, 2009

    I PURCHASED A POLAROID 27IN LCD HD TV AND AFTER THREE MONTHS IT STOP SHOWING. I CONTACTED WALMART WHERE IT WAS PURCHASED AND THEY TOLD ME THEY COULD NOT DO ANYTHING. CONTACTED POLAROID AND HAS NOT GOTTEN A RESPOND FROM THEM. NOW I HAVE SPENT MONEY ON A TV THAT I CAN'T EVEN USE.
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    Reviewed Jan. 6, 2009

    i bought a Polaroid 32 HDTV FLM-323B Model # 3200 2 years ago, now after a few mins the screen just goes blank! i paid (at Walmart) about $850, this is just wrong and something should be done!!
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    Reviewed Jan. 6, 2009

    I bought TWO Polaroid 3700 model LCD TV and both have major problems. One makes a loud humming noise whenever you turn it on which goes away after a few minutes, and now will not on or off. Blue power light comes on but no picture or sound and when you try to cut it off, you can't power the blue (on light) back off again unless you unplug it. Both TV's now have poor picture quality (lines running) down the screen for now reason (no damage done). I see on a popular website that these are common problems that other Polaroid TV owners are having but Polaroid refuses to fix the problem. I am thinking of a class action.
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    Reviewed Jan. 3, 2009

    We bought a 37 inch LCD HD TV made by Polaroid 2 years ago. When the TV is turned on a loud shrieking noise is heard and the screen goes nuts! There is no use of the controls on it when this occurs. The only way to turn it off is to unplug it. My brother in law bought one the same time I bought mine and his did the same thing six months ago. I looked into this and realized that I am not alone when it comes to this issue with Polaroid TV. They regret the issue but will do nothing about correcting it without me shelling out $300 plus. We need a recall. This is obviously a major issue.

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    Reviewed Jan. 2, 2009

    Purchased a 37” Polaroid HD Television for $1100. The customer service was a nightmare. I emailed Mr. ** and he had the nerve to say that I could not get a refund. I am working on filing a lawsuit. That television model is all over the internet with horrible reviews. The customer service also has bad reviews online. I lost $1100. Do not buy a Polaroid TV. I asked Mr. ** for the top five people at Polaroid email addresses and he refused. He said the decision stops with him. I will continue my pursuit to be compensated for a lemon television.

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    Reviewed Dec. 30, 2008

    I bought a polaroid 32 tv model flm2632 less than 2 yrs ago,sound just went out. company wants over 300 dollars for a waranty to fix it.i believe polaroid needs a class action law suite against them.
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    Reviewed Dec. 28, 2008

    i purchased a 27 in polaroid tv in 2007,from the home depot website,i had it less than a year and it stop playing.
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    Reviewed Dec. 27, 2008

    I bought a 42 lcd tv from Walmart in November of '07 and have had the tv for 13 months. The tv screen goes black, but the sound works. This tv sucks! I have left several messages with Polaroid, including emails, with no reply. POLAROID TV'S SUCK...
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    Reviewed Dec. 26, 2008

    My wife purchased a Polaroid 19 Lcd HD TV from Wal Mart in early '07 after Christmas. I was givin the TV for my birthday in May. At the time we had Dish network and we were in the process of switching to the local cable company. Since the TV is a HD with Digital channel capability it should hold the scanned and found channels in memory. I called the company and was told that the problem was that the TV was not connected to a cable receiver. The TV in question was connected direct to the cable, just like every other TV in our House.
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    Reviewed Dec. 26, 2008

    We purchased a Polariod television from Wal-Mart in March of 2007 and in December of 2008 the television started loosinng its picture. On the right side of the screen, the picture starts becoming wavy and then the pictrues gets smaller.
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    Reviewed Dec. 26, 2008

    I bought a Polaroid 32 LCD/Combo in Sept 07. It lasted only 15 months. The monitor is black although I still have sound. I called customer service at Polaroid and was told since my warranty was out, they could send a tech out to diagnose for $225. If it is the control box, I can send the old one back in for a $100 refund. If it is the LCD panel, I can't return it because it can't be refurbished. They were very cold and matter-0f-fact. I paid $800 for this TV, and I think it should be recalled and money refunded to all customers who have been the victims of this company! If there is any legal action possible, I want to be a part of it!
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    Reviewed Dec. 24, 2008

    The picture goes blank but the sound still works. Hahahahah. What a joke for a TV.
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    Reviewed Dec. 23, 2008

    I bought 2 Polaroid TVs within about 2 months in 2007 (maybe August & October). The first one died before the first year was up. The second one died in about 14 months. The first one had a pixel out so the people on the screen were flourescent green and the second TV problem was sound with no picture. Circuit City took care of the first TV (along with Polaroid), but since the second one was past the warranty, it was going to cost to have it fixed. After reading testimonies on this website, I think I'll take my losses and buy another brand!!
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    Reviewed Dec. 20, 2008

    Polariod 40 LCD TV from Walmart lasted 1 1/2 yrs. DO NOT BUY A POLARIOD!!! Polariod should do the right thing and recall these TV's refunding consumers their money. Polariod TV's = JUNK
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    Reviewed Dec. 19, 2008

    Bought a 42in tv from Walmart in Nov 07. In 2008 developed red ghosts on half the screen - repairman sent - could not fix the issue - was told to return the unit for an exchange - they have had the TV since 11/13/08 it is not 12/18/08 and I call and ALWAYS get the answer - it is on backorder and it will be 2 weeks - then I get irritaed and they will email to see if they can expidite - then I ask about that result and it is back to the 2 week story. I have a sinking feeling that I will never get the set back. Who can I talk to, to get a real answer - customer service states that they can only email the warehouse no calls -
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    Reviewed Dec. 17, 2008

    I purchased a 19 inch Polaroid TV from Walmart. I had it for 11 months and the picture and sound went out. I called customer service and they advised me to send it back,(at my expense)which I did. TV #2 worked for 2 days and the sound started popping and making all kinds of noise. Called them, told me to send it back. There expense this time. TV #3 worked for 2 hours and the picture went out. Called customer service and asked for a refund. They said they would have to submit the refund. Refund was denied. I told them that was not exceptable and I wanted to speak to his supervisor. He put me on hold, came back a few minutes later, said he was waiting for a supervisor and did I mind holding. I told him I would wait. He came back and asked if it would be ok if he sent me a replacement TV with a return label for the TV I needed to return. I gave in and told him OK. I received the TV yesterday, 12/15/08. Well it does not work either. SURPRISE! I just want my money back. Someone at Polaroid needs to be accountable for these Junky TV's
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    Reviewed Dec. 8, 2008

    I purchased a 32' Polaroid television/dvd combo on the day before Thanksgiving( barely a week and a half ago).Today is Dec 8.Yesterday i try to turn it on and nothing.The power light comes on, but no sound or picture.I called a customer service number and they gave me the number to someone else because they said they definitley do not fix/repair this model number.Polaroid should be put out of business.This is terrible what all the people are going through.If anyone wants to start a petition ever, I AM FOR IT.SHUT THIS COMPANY DOWN!!!!!!
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    Reviewed Dec. 7, 2008

    We purchased a 42 TLK-04240B in November of '07. The TV had what looked like 1 pixel out, a blue dot near the top of the screen. You could never notice it until the screen was blank. The reason I am telling you about that is because we are seeing that dot more and more since the picture has gone out 3 times in the last 24 hours. The sound will stay on, but the picture goes away....sound like the same problem they have with several of thier models.
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    Reviewed Dec. 5, 2008

    bought an lcd tv from circuit city about a year to two years ago it no longer has a picture or sound i have looked on line about complaints and this is happening to alot of other people and they have had theirs less time than i
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    Reviewed Dec. 4, 2008

    I bought a new 37 Polaroid TV at Walmart and 18 months later it quits working. I take it to a local tech who says the LCD is out an can't be fixed. I call Polaroid and they say they'll replace it for $300. I send them the $300 and pay $85 to ship the old TV. Polaroid sends me back a used TV. I was lead to beleive they would send a new TV. I call them back to complain about them sending me a used TV and they hang up on me.
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    Reviewed Dec. 4, 2008

    I BOUGHT A POLAROID TV FROM CIRCUIT CITY ON 3/07. I HAD THIS TV 3 MONTHS IN 6/07 MY TV STOPPED WORKING I CALLED THEY HAD TO ORDER CIRCUIT BOARD IT TOOK 4 WEEKS & THE PART FINALLY CAME IN A TECH CAME OUT TO MY HOME 2 WEEKS AFTER PART CAME IN. IT WAS WOKING FINE FOR A LIL WHILE NOW IT DOSEN T COME ON AT ALL AND I CALL TO HAVE IT FIXED AND THEY GIVE ME THE RUN AROUND AND DO NOT WONNA FIX IT.
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    Reviewed Dec. 2, 2008

    We purchased both a 32 inch and a 37 inch LCD television (model # 3700 FLM-373 B), in 2006 at a Wal-Mart. We bought the 32 inch first and then a couple of weeks later bought the 37 inch in August of 2006. Lucky for us, we did pay extra for an additional 2 year warranty on both products. our problems started with the 37 inch first. I called and requested service, they sent me a box and I shipped my tv to New York, they had for a month. When the tv was returned to us we uncrated it and set it up, now something totally different was wrong with it when we got it back. So I sent it to have one thing fixed (the HD componant went out on it) and it came back still not working. This time it was the side video imputs and color was messd up. I called, they sent another box, ship to New York again, it's been three weeks so far this time. I haven't gotten it back yet. I was told by the person that was rapiring my tv that they do use aftermarket cheap parts. Now for the 32 inch, press the power button, the light comes on, the tv screen itself does not not. You have to unplug the whole unit, wait a minute and try again. When it does finally decide to come on, the screen blinks and pops for about a minute. Also, when it does all of this, the sound is poppy and there is about three inch white line across the middle of the screen. Haven't sent it in for repair yet because I am waiting for the other one to get back.
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    Reviewed Dec. 1, 2008

    We purchased a Polaroid 15 DTV Serial #---, on 11.19.05. On 11.03.06 we returned the DTV to Circuit City for replacement as salesman had said would happen if we purchased the warranty, so we purchased the 3 year warranty. The DTV had lines on the screen even when playing the DVD.
    The DTV was out of our possession over 3 weeks. They had sent it to Georgia. NOW ON DEC 1, 2008, we reported to Circuit City that we were having the exact same problem. They said our warranty ran out 11.19.08. The TV has been a lemon. Circuit City gave us a # to call but the #'s machine says to go to local Circuit City for TV under 25. Why the run around? The TV should have been replaced in 2006.
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    Reviewed Dec. 1, 2008

    I purchased a 32 polaroid lcd tv for my husband on fathers day in May 07. After only having it for one week, the DVD player would not eject our DVD, we exchanged it only to receive another defective tv. When we would turn this one off then turn it on maybe 15-20 mins later, the screen would be black, but you can hear the sound. We called twice to get a svcman out, he replaced a part and the problem still occurred even w/the replaced part. We called a second time to schd a tech to come out, the part came, the tech never did. Now there is a black rectangle in the middle of the screen on some of our channels that won't go away. We are totally dissatisfied.
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    Reviewed Nov. 30, 2008

    In june of 07 I bought a polariod flat screen TV (32 inch). I piad it off in Oct 07.
    With in a couple of months I started having a problem with it. It would turn on an have volume but no picture. Or it would not turn on. So we called the help line an they told me they would send out a tech. A tech came out several days later, an replaced a part. This went on for a year, the same problem over an over again. Just before the warrenty was up they told us to send them the tv, an they would send us a new one. So we did, which was $170.00 to ship it. So now this 700.00 an some tv has now cost me 870.00 dollars. They sent us a refurbished tv ( which in my opion is wrong. I bought a new tv They should have sent me a new tv. I sent them the first tv back in Sept of 07, an recived the refurbished tv in Oct 07. My son came home from work this morning(11/30/08) an turned the tv on,Or let me say tried to turn it on. It would not turn on. So he called they told him my warrenty was up.HMM Imagine that. IF ANYONE HAS HAD ANY LUCK GETTING POLARIOD TO DO THE RIGHT THING LET THE REST OF US KNOW. I tell everyone who is talking about buying a knew tv. DO NOT BUY A POLARIOD.
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    Reviewed Nov. 28, 2008

    well i just got my new 40 inch flat screen polaroid from walmart less then 4 hours ago. i hooked it all up and it wont turn on so i call customer service and of course their closed. so i figured the next best thing to do would be to google it so i did. only to end up with a whole lot of complaints from other people who have had the exact same problem. this is ridiculus i havnt even got to watch it yet before it already stopped working.
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    Reviewed Nov. 27, 2008

    we bought a 37 lcd tv from wal mart it is a polaroid in march of 2007 in march of 2008 it quite working. we called them and they sent out a part and a technition came about a week later, he put the part in but it didnt work. so polaroid said they would send out another part. they did this three times, in about 2 months time. finally they said they would send a replacement tv. when we got that it was pretty beat up not like the new one i had. this tv didnt work either so polaroid said they would send out a part for that tv. now we are going on 4 months without this tv. the new part came and that one didnt work either. i talked to polaroid today to get another part sent out but they said it was past the warrenty and if i wanted to get the tv fixed i would have to pay 265$ plus shipping of the part. I am very mad at them and wish some thing could be done .I have heard alot of people have had problems with this tv. we are the consumer and we pay alot of our hard earned money to have nice things and we should be treated better. or at least be reimburst for the cost of the tv..........
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    Reviewed Nov. 26, 2008

    POLAROID PRODUCTS - BAD PRODUCT AND LOUSY CUSTOMER SERVICE 11/25/08
    On 01/26/2007 I purchased a 37 inch Polaroid LCD Television model number FLM-3732 (now a discontinued model) , paying $1181.11 to Circuit City On 10/3/2008 it died. Screen went black after only 22 months. First call I was told to replace a fuse which I did to no avail. After several more calls to Polaroid Tech support I was asked to FAX my receipt to Polaroid to get an OK to send it to their warehouse in Camarillo, California for replacement. Cost of TV replacement $310.00. They charged my credit card immediately for the $310 . . . So they have had my money all this time. I was told that my card wouldn’t be charged until they shipped the TV. Shipping charges were on me for a total cost $166.89 to return the product to their warehouse. The charges breakdown as follows; $43.49 for packing materials and $123.40 for UPS shipping. I was told that it would take about 2 weeks for the new TV to arrive. I called in about 10 days later to check the status of the replacement and was told AGAIN that it was 2 weeks until they would be sending it. The representative at that time also told me that I would getting a rebuilt or a new unit at their discretion. I was never told this in the beginning. I called again in 3 weeks and got the same answer . . . 2 weeks. At 4 weeks I called again only to get the same rout answer . . . 2 weeks. Asking for a manager got me no further. 2 weeks must be a plaque or motto on their walls. Calling at week 5 was like Groundhog day . . . Same useless answers . . . You guessed it 2 weeks. The question here is why was I told to send the unit back (on my dime) when they didn’t have any TV’s in stock. Plus they would replace my unit with a newer version on my unit namely FLM - 373B (also discontinued). See a pattern here? Circuit City and Best Buy no longer seem to carry Polaroid product . . . Smart on their managements part. Bad product reviews all over the net. Wish that I had seem them 2 years ago. Chapter 3, Finally, a manager stepped up with an offer to either send me a new 32 inch TV (obviously smaller then what I had originally) or a refund of only my $310. I took a 3rd option to wait 1 more week to see if the 37 inch TV’s came in. I called the following week to follow up to see if the TV was being sent out. I left a message for them to call me BEFORE they shipped the new TV as I needed to advise them that the TV was to be placed in a cabinet with a maximum of 36.5 inch width. While this information was in my increasingly large file . . . I was told that Polaroid had already sent a TV to me. They told me it was a 40 inch unit. OMG!!!! These people are dolts, fools, ignoramus or in serious need of a mental health professional. Today, per FedEx tracking the 40 inch TV should arrive which I am told to refuse and call Polaroid back with he tracking number to get my refund within 72 hours . . . That remains to be seen. Yesterday I bought a new TV at Costco and got a jump from 720p to 1080p 37� for HALF what I originally paid for the Polaroid and a 2 year warranty for FREE. I WILL NEVER, NEVER BUY A POLAOID PRODUCT AGAIN!!!!!
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    Reviewed Nov. 25, 2008

    I bought a Poloroid LCD 32 inch tv from Circuit City in July '06 for $1000.00 It stopped working Sept '08. I tried numerous times to get thru to poloroid for warranty with no luck. This is rediculous and I'm getting all i can done to make sure POLOROID will be HURT by this. Have seen on many websites and searches many many people having the same problem. This company has a name and it is DIRT in my eyes!!
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    Reviewed Nov. 23, 2008

    I purchased a Polaroid flatscreen TV for my parents over 1 year ago. The TV after watching for a while the screen goes out and we can only hear the voices from the TV. I have gotten with Walmart( to where I purchased the TV) and they told me I was basically SOL
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    Reviewed Nov. 17, 2008

    I had an LCD television start smoking.
    I contacted Element support at 1.888.597.8675 I asked that they look at this television because of the chance it could happen to other owners. They told me the television was out of warrenty (I new that) and they would be happy to sell me another at a discounted price. I told them I had great concern for other people, to no avail. I did recieve an e-mail address for someone higher up the food chain CESupport@polaroid.com. My e-mail to them was answered the same way they were sorry I could contact Technical Support at 866-289-5168 and buy another television at a reduced price.
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    Reviewed Nov. 16, 2008

    I have owned a Polaroid TDA-03211C, 32 Widescreen LCD TV/DVD Combo for approximately one year. Tonight the DVD unit would not eject the DVD.
    From research that I have conducted on the internet, there appears to be many, many people who have had similar and other problems with the TV products from Polaroid. Check out these links: http://ripoffreport.com/searchresults.asp?q5=POLAROID&Search=Search&q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21 and http://www.ripoffreport.com/reports/0/282/RipOff0282562.htm and http://reviews.walmart.com/1336/5645639/reviews.htm.
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    Reviewed Nov. 15, 2008

    I bought a polaroid television about 2 years ago. The other night I turned the tv on and had absolutely no picture. Naturally the warranty is only for a year, but I have to say that I work for a major retailer in the electronics dept, and will not recommend a polaroid tv to anyone.
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    Reviewed Nov. 12, 2008

    I bought a 32 LCD Polariod TV from Walmart less than 2 years ago. We turned it on over a month ago and nothing the screen was staticie with 2 line threw the middle. I paid about $600.00 for this TV on sale. When I found a phone number for customer service, I spoke with a Cynthia and she said it was the main chip and that I can buy a refurbished one for $300.00 and pay to send this one back to them. That is the only thing they would do, because they only guarntee their products for 12 mths. I called today to get an address for the company and it was a secret/confidential per Chris. Was for security reasons.
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    Reviewed Oct. 23, 2008

    I purchased a 42 inch tv from polaroid it deveoped a permanet green line down the side of the screen. customer service said that this was a row of pixels burnt out. I was to send the tv back to polaroid in california. I did. in calling cystomer service they told me that i was to be given a refurbished tv when the initial contact told me that that I was to get a new tv. I asked where in the return policy did this state that? they brought me to their website and could not show me where it states that i dont get a new tv., i asked them to show me while i was on the phone with them they couldnt. i opened a trouble ticket ref# 20081006--250150. This was created over 2-3 weeks ago and I still have not heard from them. I called today 10-23-08 and the ticket was still in limbo. I then asked what the status was on my return tv they got it but my tv was on back order i stated that i wanted a new tv i bought one this one was under warranty and i should get a new replacement. the assistant put me on hold then came back and said although it does not state iot this ios subject to availability. i said well if my model is not available new then send me a different 42 inch model. I was told tis was the way they operate.I was told that iwas not going to get reimbursed for shipping and handling.
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    Reviewed Sept. 16, 2008

    i bought a polaroid lcd3700 tv about 2 years ago and now it no longer works. i went on polaroids websight to send them an email. i was going to state the fact that my magnavox tv i have had for 14 years still works fine and my polaroid tv costing many times more is not working anymore and what can they do about it.

    well to my i guess not so surprise i cant even pull up this model number on their web sight and i tried their email us link and i get sight not found. i noticed a number of people on the web have many problems with the 3700 and cant get action from polaroid. i believe they know they made an expensive piece of junk and wont support it now.

    im out over a thousand bucks

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    Reviewed July 3, 2008

    We purchased a Polaroid tv in August 2006. It is now going out. We called the company and they said they would send us a reconditioned one with a warranty of 90 days. It would cost us shipping the broken tv back plus $250. We went on the internet and saw that there were numerous complaints on this tv FLM323B.

    We called Polaroid again and they said there havae been complaints but not enough to warrant a recall. What a rip off. We paid over $900 for a tv that lasted a little over 18 months. This tv was made in July of 2006 and had a year warranty.

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    Reviewed April 15, 2008

    I have been having an ongoing problem with this company. A 37 LCD that I purchased broke (under a year)back in February. After waiting 4 weeks for the company to send out two different panels and service technicians they finally agreed to replace the TV. They told me it would be 2-4 weeks for the TV to arrive. It has now been 4 weeks and upon calling for the status, I have now been told that the TV is on backorder and it will be another 2-4 weeks!!!!

    We spent $1,000 dollars for this TV. We have spent weeks of waiting and jumping through hoops and had to purchase and old used TV in the meantime. Although there is no economic damage we are extremely frustrated and feel that there has to be something the company should do. (like give us our money back!)

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    Reviewed March 13, 2008


    Purchased a 37 inch Hi-Def LCD flat panel TV in 2-07, TV was a total failure on 1-1-08. After 3 attempts to replace the defective part the TV still did not work. No picture or sound, unit would not even turn on. Feb 26th it was agreed I would receive a new TV. The TV was on back order and they said it could take 10 to 15 business days for me to receive my TV. I called daily and spoke with customer support as well as their supervisors. I got the same thing EVERY TIME! I will send an emailand the tv is still on back order that is all I heard daily.

    Not one time, after 4 promises to return my call after getting an update, did I receive a call back. I filed a complaint with the BBB, and contacted my local TV stations troubleshooter to help resolve this issue. I was repetedly told by Polaroid that they were within their 10 to 14 day period to still provide me a tv. Note: This was Polaroids policy and I did not agree with or accept this condition. 3-14-06 I called customer support and was told that the TV was still on back order and guess what...they would send an email to see why the delay which could take 2 to 3 days for a response. Unnaceptable. I contacted Brit Moore at the corporate office AGAIN (the first time his secratery returned my call, we are now 1 returned call to 4 not returned)

    It is also important to note that the secratery said she would call me back THE SAME DAY which was 3-13-08 to give me a status update. SHE FAILED TO RETURN MY CALL! 3-14-08 Mr. Moore answered my call and said a TV was being released to me TODAY!!!!!!!!
    I said that I either get it on 3-15-08 or we go to small claims court, that simple. He told me he would call and upgrade the shipping to overnight instead of two day and that I will have a 40 in. TV on Friday which will be 3-15-08. Two and a half months AFTER they were aware of their equipment failure. We will see.


    Two and a half months of HD programing that I paid for through my local satellite provider that I was unable to watch. PLUS I am out nearly 60 bucks for the extended warranty I purchased for a 37 inch television through my place of purchase.

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    Reviewed March 10, 2008

    The 37 LCD TV that I purchased less than a year ago broke 3 weeks ago. A new part was sent out to us and a technician came (took three weeks just for that). He replaced the part, and it did not work. Upon calling the company, he was told that they would need to resend the part which is on back order for 2-4 weeks and then another technician would be dispatched (also another 2-4 weeks after that).

    The Sears technician told me that this is a very common problem with Polaroid TVs, and in fact because of this they no longer are selling this brand of TV. He also informed me that the next part most likely will not work, and I would be sent a new TV which would also take a few more weeks. I contacted Customer service to find out if anything else could be done and was told that they have protocols that had to be followed. They said they may be able to get someone out here sooner if they use a returned part that comes in. I feel that waiting 8 weeks for another defective product is excessive. I understand that it is just a TV, but it was a major purchase for my family. I feel that if there is no way to resolve this in a more timely manner, I should be given either a refund or a replacement TV. They know that this part is defective.

    Other than having to purchase an old TV for $50, just to have something to watch for the next 8 weeks, our major problem is the hassle and run around we are getting from this company. We spent over $900 dollars for this TV.

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    Reviewed March 7, 2008

    I bought a TV/LCD from Circuit City in staten Island, after 6 months the TV is not working any more.
    I called Polaroid company and they said they'll send someone to fix it.

    It took them 1 month to send this guy after long arguement with them.

    The guy came and said there is manufactural defect. I spoke with the company again and since the TV is under manufacture warranty.
    They said they have to send another one to take another look it took them another month to send the second guy who said the TV doesn't work and they should a new one.
    I called Polaroid again at 866-289-5168
    The manager said they are going to send a new TV and they apologize for the delay it's been 4 months by now and I'm still waiting.
    my order number# 2007111554181


    I'm still paying monthly for the TV that is not been working for 4 months.

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    Reviewed March 5, 2008

    I bought a Polaroid TV Model #1511TLXB in November 2007. On January 14, 2008 the TV stopped working. I called, received an RMA number as it is on warranty and proceeded to ship it back on my dime on 1/21/2008. I have yet to receive an answer from Polaroid when they will be shipping a new set. They either tell me that it has gone to the warehouse to be shipped or they still have the part on backorder. They have been saying this since Feb 5, 2008. I have talked to various customer service people and from what I can tell, nothing is happening and they are just biding their time till I do not call anymore. I looked online and their seem to be many people who have encountered Polariod's lack of response.

    I am out $200 some dollars and Polariod has not honored it's warranty. At this point I will have to go spend up to $299 to replace this set as I believe they have no intention of replacing it.

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    Reviewed March 4, 2008

    I returned a broken TV under warranty in November 2007. After waiting 4-6 weeks for a replacement TV and not getting one, I finally settled with one of the managers that I would just like my refund back since my original TV was in backorder and was taking much too long to get to me. The manager (Joe) agreed to provide the refund as long as I provided a copy of the receipt. I faxed it over mid-January and called to confirm if they received it (which they did). After waiting 15 business days, I received nothing in the mail so I called to follow up on the status of my refund. They said if I do not receive anything by the 1st week of February to please give them a call. I did, and when I called they told me they needed another copy of the receipt since the one they received was inapplicable.

    I was frustrated at this point because they already told me my refund was on it's way, and then I find out they needed another copy of the receipt. I sent that one via fax AND email, and the very next day and I confirmed with not one, but 2 managers, for confirmation of receipt.

    Now after waiting 10 more business days, I still have not received anything in the mail. After doing yet ANOTHER follow-up, I am being told that they need another receipt. And now they are saying that I might not get the refund after all. This is ridiculous because I have a voicemail they left on my phone stating that they have received all the necessary documents in order to process my refund and that it will be taken care of. I am beyond frustrated, and all I want is my refund, with this problem resolved. I would also like to know if I am liable for any type of compensation as this has been going on for over 3 months now, and I am at loss for the refund of $400.00 that is due and payable to me.

    Above anything else I am stressed out from having to continually follow-up with the call center without having this issue resolved. I'm very frustrated with Polaroid's customer service center. I've been getting the run-around and was told different things and promised my refund numerous times since the beginning of this year with no resolution. This is not the way to do business.

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    Reviewed Dec. 1, 2007

    Six months ago I baught a polaroid LCD TV from circuit city store in staten island. Three weeks ago, and suddenly I couldn't be able to turn on my TV(black screen) so I called circuit city and they told me that it has manufacture warranty and gave me Polaroid company number. So I called and they told me they'll send me a machine, brain to check on the TV, and then a technician will call me to set a date to come and fix the TV. I recieved the machine on the 15th of this month, and I've been calling the company on daily basis and everyday they tell me tomorrow the technician will call you. They refuse to give me the technicians phone number. It's been 3 weeks and I'm still waiting.


    My wife is depressed, and she's very frustrated since the only thing she could do is watch TV at night.

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    Reviewed Oct. 5, 2007


    I bought a lcd tv Dec 5, 2006 and it worked fine until Aug 11 when after I turned it on and it went dead. We called to report it on the 12th and they said they knew what was wrong and a part would be sent out in 3-5 days. Called after the fifth day and they said the part was on back order it would be 4-6 weeks. Have called 3 times and they still tell me the part is on the way,( by a slow boat from China).

    This was all to the 1 866 2895168 number it said to call for repair.

    Then I called the main number at Polaroid 781 3862000 and they gave me the consumer product number 18006055364
    First day I got answering machines, next day I talked to a guy named Britt and he gave me this story of putting my name on the front of the list, wonder how many he told that to. I told him to send me a new set I'd send him mind, said he couldn't do that as he didn't have any.

    Next day I returned the call from Dan who I had left the message with the first time. I ask him if they weren't making the 37in anymore and he said no.

    Said they may have to send me a 40in if there parts didn't get in. Its now been another week and no news one way or the other. I still don't have a Tv.

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    Reviewed Oct. 1, 2007

    i purchased a tv with a 1 year in home warranty. i bought the tv in febuary 2007 and on aug. 20 2007 it went out. i contacted polaroid on that day and they said that it was a component that went out. they told me that i would receive it within 7 to 10 days .i didn't receive it so i called back and they then told me that it was on back order and that i would receive it within 30 days. it has now been about 45 days and i still haven't received my part. i keep contacing them as i had been and asked them where it was and they keep giving me the run around oh it will be 30 more days and if it still on back order it could be up to another 30 days.that is all they will tell me. please help. it is still under there warranty


    out a tv and about 1000.00

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    Reviewed Aug. 21, 2007


    7 month old TV took 2 repair attempts and 2 months before replacement was authorized. Customer service number always has over 30 min wait, have been on hold up to 3 hours, cannot get email customer service either. When customer service finally calls, they are very rude.

    The parts for my TV were shipped to my neighbors' home, even though I gave the correct address online & on phone.

    Was repeatedly told warranty doesn't cover shipping my old tv for replacement, shipped at my own $60 expense across the country & received free shipping label for their FedEx account the next day. I have been inconvenienced with time off work for repairs twice, $60 in shipping costs, and hours waiting on hold- in addition to CSR yelling at me.

    I really regret ever having made a major purchase from this company. I just want what I paid for. My replacement is now on 2-4 week backorder now-unacceptable.
    From: Polaroid [CESupport@polaroid.com]
    Sent: Friday, July 27, 2007 2:37 PM
    To: MOORE, JESSICA

    Subject: RE: Polaroid Consumer Electronics - customer incident

    According to our warranty policy, Polaroid does not pay for any cost
    incurred while shipping any exchange to our warehouse. If you would

    like to review this, the link is below.

    Ticket Number- 20070725-10360
    RMA Number- 2604388
    An exchange order has been processed for your television, FLM-2632.
    Once they receive the old unit at the warehouse, it will be 7-10 days
    for you to receive


    Repair & Replacement nightmare- terrible customer service. 2 month repair/replacement, miscommunication, lack of customer service, backorder 2-4 weeks

    Refund the $60 delivery charge I was misinformed that I'd be responsible for & please get me a working tv! With a new warranty because the product won't last a year & better service when it breaks again. I want a comparable model replacement last month.I have waited long enough.

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    Reviewed May 12, 2007


    Bought a Polaroid TV (model FLM-323B)at WalMart on, 5.9.06. The cost was $950.00 It came with a one year warranty through Polaroid. It quit working on 3.24.07. I called Polaroid and they instructed me to change to fuse next to power cord. I did what they told me and the TV blewup. There was sparks and smoke.

    Polaroid sent a local service, Brighton TV & Video, Grand River, Brighton, MI. They picked-up the TV on, 3.27.07. We haven't seen the TV since!!! We did turn this over to the CPSC, becuase we believe this TV to be a fire hazard. The agent, Michelle Grundy, is working on it, but we have little hope there can be anything done.

    When we asked to have our money return..we were told by a Polaroid person, that he had never heard of this happening before. But on the other hand, he commented that this is a common ocurrance, with this TV. ???

    We have also contacted the Attorney General Office, Consumer Protection Division, AG#200706761, in Michigan and they are also looking into this. They also suggested we look into submitting a claim in small claims court. We feel totally ripoff and would like our money return..because even if the TV is fixed we will never trust that it won't start a fire.

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    Reviewed Feb. 21, 2007


    I bought a LCD Polaroid TV 9-04-06 #FLM 323B. In early January turned it on made a sizzle sound and that was the end of it. Since then we have been trying to get Polaroid to fix it since it is under warranty. We call and they say they are trying to find a service provider and call back in 2 or 3 days which we have been. Finally they tell us American TV in Madison, WI. and to call them and they will fix it. Called, but they gave me a FAX number, I looked up the number and called and American said they would charge us 89.00 for the trip plus we would have to pay for repairs and then try and get Polariod to reimburse us. This is unacceptable. Several more phone calls and they still have not found anyone to fix this TV. Its hard to believe an International company can't find any one to fix their defective products.

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    Polaroid TV Company Information

    Company Name:
    Polaroid
    Website:
    www.polaroid.com