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Panasonic TV Reviews

2.2
1,171 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Panasonic TV

Panasonic Microwave produces high-performance microwave ovens. Its offerings include countertop, over-the-range and built-in models with inverter technology, sensor cooking and turbo defrost capabilities.

Visit shop.panasonic.com/pages/panasonic-smart-tvs
Pros
  • Excellent picture quality
  • User-friendly features
  • Good sound quality
Cons
  • Frequent repairs needed
  • Poor customer service
  • High repair costs

Panasonic TV Reviews

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    Page 8 Reviews 830 - 980

    Reviewed July 25, 2009

    I have replaced the lamp twice in a 4-year period. It's $300 for each lamp replacement.

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    Reviewed July 20, 2009

    I have bought the Panasonic 50LC13 TV around five years ago. So far, I have replaced three bulbs. Now, it is gone again. I took the Best Buy warranty; hence, some of the bulbs were replaced by Best Buy and I replaced a couple myself. I need to replace it again. It became a routine. I started disliking Panasonic TV. I have another TV from Sony which I bought 12 years ago and I never have to spend even a penny on it, and it still works great. I wish I should have stuck to Sony. Lesson learned.

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    Reviewed July 5, 2009

    The fist lamp burned out after 3 years and 1 day (March 2009). The replacement lamp burned out just 4 months after installation (July 3, 2009). The first lamp cost $248.00 to replace. We have not replaced the second lamp yet. At the cost of $250.00 per lamp, this TV is far too expensive to maintain and own.

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    Reviewed July 4, 2009

    I purchased an LCD projection TV in November of 2005. I just recently received a message on my TV requesting me to replace the lamps inside the TV. With limited use, I would have expected to get many more hours out of this unit before having to replace the lamps. Furthermore, I understand there was a lawsuit against Panasonic regarding faulty and even dangerous lamps within certain Panasonic LCD projection TV's. My specific model number is PT-44LCX65. Replacement lamps cost approximately $300 and from my research, it looks like it's also dangerous to replace the lamps due to certain chemicals.

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    Reviewed June 16, 2009

    I purchased a 50 inch Panasonic HDTV for over two thousand dollars at Sears in Kingston, NY. 1-1/2 year later, the lamp died. Sears would not help. No extended warranty lamp cost would be $250.00 plus installation. I understand there was a lawsuit but I could not get $250.00 because in order to get the $250.00 for the lamp cost I would have had to have purchased it. I do not have $250.00. This is not right. No one backs their products up anymore. I notice items are build to break.

    I am a 57 year old woman and I am mentally fatigued from this ordeal. Sears sold me the products, Panasonic put it on the market and it does not work. Please help me. I have paid 2,000.00 dollars for a TV that does not work, just sitting in my room. I am exhausted from calling and getting no help or replacement.

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    Reviewed June 13, 2009

    Extremely frustrated over the issue of our Panasonic 60" LCD TV failure. We have model PT-60LC14. The TV is hardly used, being that it sits in the guest room, not even close to a 2000 hours of use. I was watching a DVD and the thing turned off and a red lamp LED starts flashing. I called Panasonic service center and was told that most likely, it was a lamp failure and to "do yourself a favor and just buy another set". I purchased this unit new at $1900.00 from Sam's Club. That's no favor! I purchased it in 2006. I have an RCA 50" screen, which was purchased in 1992 and still works fine in our bedroom. So it would not be unreasonable to expect a newer, more updated 60" LCD would last at least as long.

    After reading some of the comments about the headaches dealing with Panasonic on these issues, I've decided not to purchase any more products by Panasonic. I didn't mind paying a little higher price, if it meant I'd get a better quality product. However, anyone can plainly see that this is not the case here. Deeply disappointed with Panasonic and their handling of this matter. I did not appreciate the runaround that I got.

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    Reviewed June 10, 2009

    The lamp on my TV set has burned out. The set is only three years old. I will need to replace the bulb.

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    Reviewed June 10, 2009

    The lamp in my Panasonic LCD TV, Model # PT43LC14, is not working. I got this TV just under 2 years. I am paying for a TV that does not work. I paid over $1300 for this TV. I am stuck with this.

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    Reviewed June 9, 2009

    I had a DVD/VCR combo Panasonic DMR ES35VS sent to their repair shop to be repaired. They told me two weeks later the player couldn't be repaired and they would send me a check for the market value of the item, $80. When I asked how they determined this figure, they said it was a 3rd party wholesale place. When I asked who and how can I contact them to for validation of the settlement, they said they couldn’t give me this information. I fear this $80 settlement isn't correct.

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    Reviewed June 9, 2009

    My 5-year-old Panasonic CT20SL14J TV quit. No picture. Many others are experiencing the same failure of this product based on complaints found on the web.

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    Reviewed May 29, 2009

    On 7/1/2005 I bought a panasonic model cl-32hl44.
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    Reviewed May 26, 2009

    Update to my story- I have spent 3 weeks fighting with Panasonic to see if they could ATLEAST pay for the repair cost since I was never informed of the lawsuit. They refused to do it since my TV problem (PT50LC13) was settled in court. Apparently, if it was a different model, they would have "accomodated" me...somehow I think not!! Now it turns out that my TV lamp is the issue again (4th time in 5 years) and Panasonic doesn't want to pay me even for that!!! I sure do wish there would be another class action lawsuit agains Panasonic. I am still furious that neither Circuit City (who made $500 off of me for extended warranty) nor Panasonic (with whom I registered my product) bothered to inform me of the lawsuit!! So, I am left with a 50" lemon that I have so far spent over $3000 and am about to spend another couple of hundred on a new bulb!!!
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    Reviewed May 20, 2009

    Second time my p/n(TY-LA1000)lamp in my Panasonic projection HDTV model #(PT-61LCX35)is gone out. I have a warranty that says it covers all parts and labor costs resulting from a mechanical or electrical failure of the product caused by defects in workmanship, materials, an/or normal wear and tear. But Panasonic seems to beleive that the failure of their lamps is does not fall in this statement from their terms & condition contract. The service repairman came says if did a software upgrade, get this thats suppose to resolve the shor lamp life problem. But I'd have to have Product Care Plan at (1-877-968-6391)to approve the new lamp even if he sees its about to fail. Which I did and they say stated its not their problem, its not covered. What a good customer service.
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    Reviewed May 18, 2009

    I bought a Panasonic LCD TV in 2005. It is model PT-50LC13. Within the first 4 months the first lamp went out. Was told by that the lamp was covered under the warranty. Well when I called they told me sorry that is not a covered item. After many phone calls Panasonic paid for the lamp, like they were doing me a favor. Within a year from that time (could be less) the lamp went out again. This time went thru the company I purchase my extended warrenty from they again said it was covered at the time I purchase it, but then said sorry it is not covered. Had to fight the issue a again and they said Panasonic was willing to pay for the 2nd lamp since it went out in such a short time frame. The 3rd time the lamp went out nobody would cover it. So the $315.00 dollars came out of my pocket. Now once again the lamp is out an the warranty has expired and I will need to pay another $315.00. This is much to spend every year. I bought a Sony LCD or my husband 2 years ago. We have not had to replace the lamp yet. We have had no problems what so ever. I even checked the warranty and verify with the company and sure enough they will replace the lamp with out any issues. I can honesty say I will ever purchase and I will let everyone know the issues I have had with panasonic.
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    Reviewed May 16, 2009

    We purchased a TV from Panasonic about three years ago, along with the extended warranty. The lightbulb on the TV burned out 6 times in the first two years and each time we'd call Panasonic and get a new light bulb (it was at no charge to us because of the warranty). About a year ago we received a letter that there was a class action law suit against Panasonic for the particular model of TV that we owned due to the light bulb burning out frequently. Along with the notice of law suit there was a form giving us the option for money, more light bulbs, or a new TV. We checked the box for a new TV and sent the letter back along with a copy of the receipt and proof that the light bulb had burned out 6 times. About 6 months later we got a call from a local repair shop scheduling a time to deliver the TV. They delivered the new TV and took away the old one and left no kind of documentation. They even took the box of the TV with them. It has now been about 6 months with the new TV and the light bulb has burned out. We called Panasonic several times trying to get the light bulb replaced and each time we're told that they need some sort of documentation in order for the light bulb to be under warranty. They also claim that they can't find us in our system so they have no way of verifying what we're saying. We've told them we'll send them the original receipt because its the only document we have but they will not accept it. All we want is a new light bulb. Our original warranty hasn't even expired yet. I've called and emailed Panasonic several times and get no response.
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    Reviewed May 14, 2009

    Purchased a Panasonic 44" LCD in December of 2005. We replaced the lamp thinking it was normal. Now We are getting print that looks like jumbled computer print (in menu) and bars down the screen and the screen looks "blown up" and off the side of the screen. This TV is only 3 1/2 years old, and after reading all the other complaints and costs to repair to no avail, not sure I will do it. However, if there are class action suits, I would definitely like to be contacted. Also if anyone has a repair idea for my latest problem???
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    Reviewed May 10, 2009

    I bought a Panasonic TV PT-60LC14. The lamp needs replacement. The TV has been used for only 3 years. Are we eligible for any warranty coverage. We did purchase a extended warranty.
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    Reviewed May 8, 2009

    I purchased Panasonic PT-50LC13 on Dec 22, 2003. By Jan of 2005, barely a year after, the lamp blew and I had to shell out $316.94. I was then convinced by Circuity city salesman that I should buy their Cityadvantage and I bought that paying $474.99!! In Jan 2008, the lamp blew, I called Cityadvantage and they sent me the bulb. For the third time, the lamp blew in Jan 2009!! I got another lamp shipped from Cityadvantage and now, barely 4 months after that, the lamp light is coming on and the TV is not working. The icing on the cake...my Cityadvantage plan expired just 2 months ago! So I called Panasonic to see what they have to say about this fiasco. They are now trying to sell me a new TV at a discounted price and I am mad!!! Unfortunately, I had NO idea about this class action suit and I have thrown out so much money ($800) for a TV that's only 5 years old! I am hoping I can get some help please!! I can't afford a new TV, my husband lost his job! My 23 year old TV works if I plug it in (no DVD hookup) after only one $30 repair while my $2400 lemon doesn't!
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    Reviewed May 4, 2009

    Watching my TV for 3 years been working fine and just stop working, it took me forever to realize the lamp was out.
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    Reviewed April 28, 2009

    I purchased a Panasonic PT-50LC13 TV in January 06. This tv has been to the repair shop 4 times! The first time we got little red dots on the screen. Repair cost $1100. The second time we got little red dots on the screen. Repair cost $1100. The third time the bulb was replaced at a cost of $387. The fourth time, they told me the ballast board needed repair at a cost of $450. That did not fix it. Then they told me it was the "tuner board" and the cost would be $800. I refused to have the TV repaired any more. This will be my last Panasonic "anything"! I think is is disgraceful how a company can hold out its hand and take your hard earned money and sell a product that they know is nothing but junk.
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    Reviewed April 18, 2009

    We purchased a Panasonic HDTV model number PT-50LCX64 flat screen TV approximately 3 years ago. We will get a warning on the TV that states, "Your TV will turn off in one minute - call a TV technician to have the air filter cleaned." We did just that, called a TV repairman. He came out, removed the back speakers, took a dust cloth, lied to me & stated that there was a tube at the bottom of the speaker that let air flow through to cool the bulb. This technician charged us $697.44 to do that plus replace the projection bulb.

    One week later, the same warning came up. I called a service technician & told him about the problem. He told me that the speakers had nothing to do with cleaning the filter - but he said he was going to be honest with me. He did not have a service manual on the PT-50LCX64 & then referred me to a download on another TV, the PT-52LCX15-B. I tried to download this service manual to my computer & it will not download. So, we have been ripped off by the TV repairman & the Panasonic technician only has little information available on how to clean the filter.

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    Reviewed April 15, 2009

    My Panasonic LCD TV, model PT-52LCX65, mentioned in the class action suit is already underway. My LCD bulb failed after light usage, maybe 3000-4000 hours. It's supposed to last 10,000. The bulbs appear to be $300-$400.

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    Reviewed April 12, 2009

    I purchased a 50 inch LCD TV. After reading your pages of complaints, ours is similar to the the person who had the purple spots on the display and the blue squiggly lines. It was purchased at Wal-Mart in March '06. They should have told us about the class action suit. It's our fault but...

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    Reviewed April 12, 2009

    We bought a 50-inch LCD HDTV about 2 1/2 years ago. We paid about $1,800 for the TV. The screen is covered with blue dots. We haven't had the problem with replacing bulbs, but now the optical engine is going out. Panasonic called a repair person to come check out the TV. Then Panasonic denied the fixing of the optical engine as it's no longer under warranty. So we had to pay the repairman $85 for nothing when Panasonic initiated the repair! I think it is ridiculous that a TV that should last many years is already having problems. Actually, it's been going on since the TV was about a year old and the lamp light came on.

    We bought a new lamp, but waited to install it. We mistakenly thought the lamp was slowly going out - accounting for all of the blue dots. Wrong! We ended up using the replacement lamp and figured out that it made no difference. So we have an expensive TV that gains more and more dots everyday, which diminishes the quality of the picture. Soon it will be unwatchable. My husband called Panasonic and after a few phone calls, one where he was told that Panasonic would fix any problem with our TV, they won't help us.

    I would dearly love to be a part of a class action lawsuit to make Panasonic stand by their defective products. I have 3 blogs and I am going to voice my dissatisfaction with Panasonic. I encourage everyone else to use word of mouth and the internet to get your voice heard.

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    Reviewed April 9, 2009

    Much like the others regarding the injustices by the company, Panasonic, I too have a Panasonic DLP model PT52LCX65 that has already had one lamp and will not quit shutting off due to air filter needs cleaning. I, as many, was not notified by Panasonic of any class action. Their failures have caused me to actually not have a television any longer and the cost of the second lamp placement that allegedly this should take care of any problems when in fact it just cost me an extra $375 on top of the cost of the television that does not work. And Panasonic does nothing to alleviate other than duck and cover. As of this date, they have not told me of any class action and sorry, but I am sure that the letter with my intent to pursue legal action will result in such.

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    Reviewed April 4, 2009

    The TV was 13 months old when we started getting blue squiggly lines and purple spots. When we contacted Panasonic about a new lamp (we were entitled to a free one), they said it was not the lamp but it could be the processor which costs almost as much as the TV itself. I have read other reviews from consumers with the same problem. Panasonic does not stand by their products. I now have a $1,400.00 TV sitting and collecting dust. Can you help at all or offer me a suggestion? The TV is a Panasonic PT-44LCX65. Thank you.

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    Reviewed April 3, 2009

    In 2005, we purchased a Panasonic TH-42PX25 Plasma TV for $2300. The next year, the same TV was $1000, but that's not the problem. Within the first year, the digital tuner failed and the TV was repaired under warranty. Less than a year later, the same tuner failed again. This time Panasonic split the cost of repair. Less than a year again, the same problem occurred. This time Panasonic provided the part and I was responsible for labor and transportation cost. In less than a month, it happened again. This time Panasonic would offer no assistance. They did offer to sell me another TV at a reduced rate, but I find the same TV for $100 less than what Panasonic offered it to me. So now I have an expensive TV that is worthless and because of economic problems, I cannot afford to go out and replace it. So now I have a $2300 boat anchor and no TV.

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    Reviewed April 2, 2009

    My only 18-month old TV (model TH-42PZ700U) lost 1 power board and 2 buffer boards. Service tech cannot get replacement buffer boards, possibly meaning that lots of these are failing. It sounds like a lemon, but no help yet from Panasonic or Best Buy. Anyone else have this problem with this model or other Panasonic plasma TVs?

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    Reviewed April 1, 2009

    I have a Viera LCD 32 inches and it was bought from E-Zone in Bangalore. Warranty got over just 3 months back and the screen color started deteriorating. I lodged a complaint with the service station and a technician was sent to the home who suggested I send the LCD to the service station to get it repaired. In turn, my LCD was picked from my house and I got a call today from them stating that the panel itself has gone bad and I need to pay Rs. 26000 to get it fixed. I can understand if it was a minor fault and I need to pay since I am out of warranty, but what kind of product is it that it worked only for a year and now failed to work immediately after warranty is over? I am not paying and I would request Panasonic Customer Care team to look into this matter. I am going to escalate this further so that it can be "actioned." I'm not sure about the results though. If anyone has any contact of a Sr. Manager in Panasonic, please provide that to me. I have also written them an email.

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    Reviewed April 1, 2009

    The lamp on my Panasonic television is burning out and I am filing a complaint with Panasonic in hopes to be reimbursed for the lamp.

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    Reviewed March 21, 2009

    I don't know how you can have a class action suite, not notify all the consumers and consider it closed???
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    Reviewed March 16, 2009

    Lamp failed on 3/13/08. I bought the Panasonic PT-50LC14 on 3/01/05.
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    Reviewed March 15, 2009

    purchased a tv PT-52LCX66/PT on 12-2007
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    Reviewed March 11, 2009

    I purchased a Panasonic model #PT50DL54J DLP Projection TV $1400.00 Feb. 2006 the screen went blank November 2008. I called Panasonic tech line and they had me to do a variety of tests on the television and the outcome was that I needed a new lamp. So I purchased the $300.00 lamp plus shipping cost and installed the lamp. Same problem no picture. I called Panasonic again and basically told me that I should take the TV to a repair shop. It cost me $60.00 for the repair guy to even take a look at the Tv. A couple of days later the repair guy called and said the Light Engine is out on the Tv and the repair cost would be $1700.00 to repair not including the labor cost. Keep in mind I only paid $1400.00 for the TV and also I purchasd the additional 2year warranty of course had run out. I called Panasonic furious. After dealing with Panasonic for a couple of weeks they told me the only thing they can do is offer me a discount of 10-15% on a new plasma TV. They gave me a list of models and price they could discount. So I researched the models and price they gave me and found out I could buy the same models cheaper than their discounts at a local electronics store. I end up buying a new Lcd tv of another brand. The Panasonic tv is sitting in my garage taking up space. I will never buy a panasonic item again...
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    Reviewed March 11, 2009

    No sound or picture in my Panasonic TV
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    Reviewed March 6, 2009

    I purchased a television from Circuit City's going out of business sale. I purchased it in box as it was the last one and I had bought it with other televisions. I came home, opened the box, and the tv screen was damaged, all the glass was broken. I called the manufacturer (panasonic) and they refused to help because the receipt was not to their satisfaction. I also mentioned to them that the build date was October 2008 so it would be well within the 1 year manufacturer warranty. They said that did not matter and they refuse to cover it, so too bad for me. The Vice President's office told me it's too bad for me as well and I can write a letter, but basically good luck.
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    Reviewed March 4, 2009

    I purchased National panasonic colour TV on 29-07-08 Model No: CTV- TC-29 FX 70C/ C1/CD3/ CD4 (Sl No:RK 7616360249)from M/s Madhavi Electronics, a dealer in Visakhapatnam . The TV suddenly stopped worked on 13-02-09 and immediately the complaint was lodged over telephone. The technician had come on 15-02-2009 and collected the board of the TV. Today they bought some one and fixed in my TV which is not working.( Earlier in 1989 i purchased on e National Panasonic CTV and still it is in good condition after serving 20 years)
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    Reviewed March 2, 2009

    I purchased a PT60LC13 large screen LCD tv from Tweeter back on 8/2/2004. Every year except one, we have had to replace the bulb at $300 a shot. We ended up buying lamps on eBay at one point, but they didn't come in the lamp casing, so we had to wire the bulb outself (very easy anyways). We did have someone come out and replace the whole lamp unit, but the TV lamps continued to go out well before the 10,000 hours they claim the lamps were suppose to last. We replaced a lamp between Thanksgiving and Christmas 2009. I just got off of the phone with a panasonic representative, whom I could barely understand (although she was very nice), and they said that if I fax my information and the purchase receipts for each of the lamps, that they could give me a 10-15% discount on a new TV, and that if they get all the information that maybe they could give me a better deal on a plasma TV. WHAT? I don't want a discount and I can't afford a new TV - this one is only 4 1/2 years old - I want a TV that works!
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    Reviewed March 2, 2009

    had tv 2yrs and bulb burned out
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    Reviewed March 1, 2009

    Purchased the Panasonic PT50LC13 with 4 year warranty on 12/5/03. Had service work done on the set 4 times from 11/2004 - 8/7/2005. Had 4 Ty-LA1000 bulbs put in as well as the ballast and 1 month ago the tv set quite working again - and have called about the no lemon policy with my warranty with no luck and have talked to Panasonic repeatedly over the last month about replacing this defective tv. After having paid over $3,200.00 for this set, did not expect to replace the set within 5 years, but Panasonic is unwilling to do anything. After much frustration on our part, we searched the web and found that there was a lawsuit on this particular model, of which we were no informed about, so missed out on what was being offered. As can be seen from other complaints on Consumer Affairs.com, other people are in the same position as we are. Panasonic made us an offer on a tv at a reduced rate, but then called back and said they could not honor that price. Very dissatisfied with this and we are now in the process of buying another tv - what to do with the old one is a question and why was the consumer not notified of this lawsuit when the tv set was registered with Panasonic. Is that not Panasonic's responsibility and if not, why do consumer's bother to register thier product with a company? Want to be involved in another class action lawsuit with Panasonic since from reading comments on the web site about this tv, no one was informed of the first lawsuit.
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    Reviewed Feb. 25, 2009

    Purchased a panosonic tv in 2004 model # Pt50LC13 and had 2 lamps go out. Warrenty ran out abd decided not renew due to the high cost. Lamp has went out for the third time. I feel Panosonic should make good on this as I have read numerous complaints about this tv. We have a 4 yr old tv and do not want to put more money in it. Please contact us before we have to get a lawyer.
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    Reviewed Feb. 25, 2009

    Purchased a panosonic tv in 2004 model # Pt50LC13 and had 2 lamps go out. Warrenty ran out abd decided not renew due to the high cost. Lamp has went out for the third time. I feel Panosonic should make good on this as I have read numerous complaints about this tv. We have a 4 yr old tv and do not want to put more money in it. Please contact us before we have to get a lawyer.
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    Reviewed Feb. 22, 2009

    I purchased a Panasonic LCD model #PT52LCX5 in 8/2006, with a lamp that failed well before the 10,000 hours promised.the lamp failed a year ago and the tv has just been siting until I could afford a lamp and then i found this website. These bulbs, and the tv are expensive. I feel the first bulb replacement should be on Panasonic since it did not live up to the promise of 10,000 hours. please respond as soon as possible.
    thank you, nanci dion
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    Reviewed Feb. 18, 2009

    I bought a tv less than two years ago
    model #PT-52LCX35 I don't watch it that
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    Reviewed Feb. 14, 2009

    I Purchased A Panasonic TV model PT50LC 13 on 02/23/2004 for 3,533.49 from Circuit City. I have had to replace the lamp model TY LA1000 three times. Costing a total of $730.00 The most recent repalcement did not solve The problem. The TV is not working.I had purchased the Cityadvantage protection plan for the TV, contract #325499274. Covering the TV from 03/12/2004 to 03/12/2008 and it cost an additional $534.99. What can I do?
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    Reviewed Feb. 13, 2009

    I have owned this TV for 4 years and have had to replace the bulb each year. I have not reached 75% of the expected lamp life. I had a warranty that covered the last three replacements and I paid for the last one. Thus lamp just burnt out again.
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    Reviewed Feb. 10, 2009

    I purchased a new Panasonic LCD TV model # PT 52LCX16 when we moved into our new home in Maple Valley, WA in the year 2007 and we have been gone from using the TV for at least 1 year out of that as we travelled alot overseas. I notice that the message to replace the lamp is coming up often. Please help.
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    Reviewed Feb. 10, 2009

    I purchased a new Panasonic LCD TV model # PT 52LCX16 when we moved into our new home in Maple Valley, WA in the year 2007 and we have been gone from using the TV for at least 1 year out of that as we travelled alot overseas. I notice that the message to replace the lamp is coming up often. Please help.
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    Reviewed Feb. 10, 2009

    Own Panasonic PT-50LC13 purchased 12/03.2 bubls replaced. Now we have replaced bulb asnd ballast rebuilt & still not working. We now learn there was a class action suit filed in 06 which expired in 11/0/07. Panasonic hired an outside firm to notify people.We had moved from original location and were not notified. What kind of recourse do we have? Also anyone know what else might fix this set in case we decide to keep it?
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    Reviewed Feb. 10, 2009

    Projection TV Model PT52LCX65
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    Reviewed Feb. 10, 2009

    Projection TV Model PT52LCX65
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    Reviewed Feb. 9, 2009

    My picture lamp went out on my Panasonic TV MODEL PT-60LC14
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    Reviewed Feb. 3, 2009

    Panasonic PT50LC13 TV - lamps fail every 12 months or less
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    Reviewed Feb. 3, 2009

    I PURCHASED A PANASONIC PT-50LC13 IN 2002 AND I HAVE REPLACED THE LAMP THIS WILL BE THE FOURTH TIME ALSO NOTE THAT IT SAT OVER A YEAR UNTIL I COULD AFFORD TO REPLACE THE LAMP THE 3RD TIME AND IN 4 MONTHS TIME IT IS GONE AGAIN
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    Reviewed Feb. 1, 2009

    Panasonic 32 inch TV. Less than 2 years old, unit does not turn on without unplugging it.
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    Reviewed Feb. 1, 2009

    purchased panasonic lcd tv model TC32LX60 in 2006, for $1300. sometimes when i put the tv on the powew lite comes on but no picture or sound. will stay like this until power cord is removed and re-inserted. then tv has to be re-programed!
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    Reviewed Feb. 1, 2009

    I purchased an LCD Projection TV from Panasonic (PT-50LC13). Every year after that (for 3 years), the bulb would burn out and I would call Panasonic and the first 2 times, they replaced it. The third time they informed me of the class action settlement and my choices of $1000, reimbursement for bulb or TV replacement. I chose to replace the TV. Panasonic sent me a replacement TV on 9/5/07, model PT-56DLX75. In November of 2008 the TV picture went blank, I checked the manual and the diagnosis was the bulb had burnt out. I contacted Panasonic and the representative told me that I need to contact a service center, have them come out and fix it (and pay for it) and fax them the paperwork and Panasonic would review it to see what options they can offer me. I refused to do so since that would cost me about $500, I may or may not be reimbursed for it and the bulb would probably go out again in a year (that's been my experience for the past 4 years). I asked her for a supervisor so she connected me with Yuri (x2218). I explained to Yuri the situation and that I would like to have the replacement TV replaced since it obviously had the same defect and that I would be replacing the bulb on an annual basis and that is not acceptable. I requested that Panasonic replace the replacement TV with another (that doesn't use a bulb). He assigned me a case # (26056215) and said that he would discuss it with management and that he would call me back in 3 days. A couple of weeks went by and when I didn't hear back from him, I called. I was told he was off that day and would return next week. I called again and again and still he would not come to the phone. The fourth time I called another representative (Lynn) took my call and told me that Yuri cannot come to the phone, but she could help me. I asked her about the response and she said that the class action settlement has been satisfied by Panasonic and that I had no recourse. She further added that what Panasonic would do is offer me the option to purchase a plasma TV (the same size) for a discount. I told her that I paid $2700 for the TV I purchased and that I should have a TV for longer than 4 years (with trouble every year) and that if my only option was to purchase another, it wouldn't be Panasonic, furthermore, 50" Plasma TVs are now only around $1000, so that's not really a discount. She told me that I had no recourse, that Panasonic has met it's obligation and there's nothing else they would do for me. She offered another bulb, and I refused because I know it would last another year and we would be back in the same position. She said she would check to give me a further discount and I explained to her that if I were to pay for another TV, it won't be a Panasonic, and that they have an obligation to me since they still haven't provided me with a TV that works. She was rude throughout the conversation and had an agenda of refusing any request I come up with and pushing me to purchase another TV. I was firm that I will not purchase another Panasonic and that they did have an obligation to me since none of their TVs worked for over 1 year and that every year I would have to replace a bulb for $300. She told me that Panasonic would not and is not obligated to me. That's how we ended the conversation.
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    Reviewed Jan. 31, 2009

    We purchased a panasonic t.v. in may 2007 we had to replace the lamp 8 months later no cost to us under warranty, but 11 months later we have to replace the lamp again. This is way to soon to have to replace the lamp again our model # is pt-52lcx15 which is not on the class action but uses the same lamp # so know we have to pay for it.
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    Reviewed Jan. 31, 2009

    We purchased a panasonic t.v. in may 2007 we had to replace the lamp 8 months later no cost to us under warranty, but 11 months later we have to replace the lamp again. This is way to soon to have to replace the lamp again our model # is pt-52lcx15 which is not on the class action but uses the same lamp # so know we have to pay for it.
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    Reviewed Jan. 29, 2009

    Purchased Panasonic pt-44lcx65 in 2006 and it appears that our bulb has blown again...this would be our 3rd. This bulb didn't even last 1 year.
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    Reviewed Jan. 28, 2009

    I read the reviews and purchased a Panasonic 42" 1080P Plasma at Best Buy Danvers (#533). The initial sales person was great. He offered the 110% Price guarantee to match a price Sears had and I could have still gotten the 3 years no payments, after he talked with 1 manager. Then while looking at refrigerators, a different manager decided I could not get the 3 years, just the 18 months. So I decided well the sales rep has been good, so I will get the TV, but not the fridge and not the installation and not the extended warranty. Done! I paid for the TV on 12/20/2008 and it was delivered 12/23/08. Worked great!
    On January 20th, while watching TV, it shut off on its own. I unplugged it from the surge protector and tried a different one, still nothing. The TV would power on the fans and then power down. The power light would flash 7 times and the start over. January 20th, 2009, I called Best Buy Danvers, but it was 9:30pm and they were closed. So I called Panasonic (Case#26152372), they said they could have a technician out to me by Friday, January 24rd 2009. I took that appointment but tried calling Best Buy Danvers again on Tuesday, January 21st. I called 5 times between 9am-6pm. The phone would ring about 15 times and then disconnect. I got through at one point and when I asked about how to return/exchange my defective TV they said I was over the time limit (which was untrue, I had until January 24th, 2009 I later was told) but he would transfer me to Geek Squad. I got disconnected again. I called Best Buy Corporate and told them the situation and they connected me to Geek Squad. Geek Squad said they could be out to fix it, but it would be 3 weeks because they had to order the part. I then emailed corporate and explained the situation and that the TV had been delivered to me and they took the box. I also explained how my back was out and I wasn't sure how I would get the TV to Best Buy Danvers for exchange. I got a phone call back from Jennifer at Best Buy Consumer Affairs. She gave me Claim#56839382 and said to call the store and tell them the situation and that they would schedule to have a new TV delivered and would then take the broken TV. I was happy with this, until I tried calling Best Buy Danvers again. I was again unable to reach them after several days of trying. Now I still had the appointment for the Panasonic technician, whom had called me and said they had to order a part but that they could be here Tuesday, January 27th, 2009, to fix the TV, I figured that would make things easier since Best Buy Danvers doesn't answer the phone. The Panasonic technician arrived early and got right to work. He put the new part in and tried it out, nothing, same problem. He said I should return the TV to Best Buy. Now I know my last day for return was January 24th and today was January 27th, but I had tried calling several times. Well, today I put the TV in my car and drove over to Best Buy Danvers Store#533. They said I was past the 30 days and that they would not take it back end of story. I asked for a manger who said the only way they would take it back was if I got RA # from Panasonic. Well if the store would have answered the phone in the first place I wouldn't be in this mess. So I went to my car and called Panasonic and spoke to Nicole, for RA #. Panasonic won't give me RA #, they want the technician to try and repair the TV again. I asked how many times the technician gets to try before I get RA #. Nicole didn't know but connected me to a supervisor, Bill. Bill said they don't have a set number as to how many times they can try and repair the TV. So now I have to wait to hear from the technician to see when they can try to fix my TV. BTW, the technician said that this TV has lots of problems and Panasonic use to send out all the parts to trouble shoot the problem, but now they send out 1 part at a time until they get it right. I was planning on getting my appliances at Best Buy and using them to outfit my business, but not anymore. And Panasonic well they won't be getting my business either.
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    Reviewed Jan. 27, 2009

    Purchased a 50 panasonic LCD (50LC14-K)Mar.07 after 7 months lamp crashed. I had a hard time trying to find a replacement. Got a hold of Panasonic back east. They sent me 1 for free and now Jan.09 it's gone again..
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    Reviewed Jan. 23, 2009

    I bought a Panasonic PT-52LCX66 televison in November 2008. Recently the television began to produce 3 dark shadows across the television screen. A repair man has informed me that there is a problem with the light engine and it would cost $800 - $1200 to replce the part. After searching the internet I have found that there are plenty of others who have experienced the same problem. I haven't owned this television that long. I don't think that I should have to pay the same amount to fix my television as the actual price of the television itself. Any suggestions would be greatly appreciated.
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    Reviewed Jan. 23, 2009

    purchased panasonic pt-50lc13 in nov. of 2003. bulb failed in approx. 13 months later. panasonic sent new bulb for free. new bulb lasted 4 yrs.(approx.7000hours). panasonic refused to do anything else due to lawsuit settlement,even though i knew nothing about the lawsuit.
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    Reviewed Jan. 22, 2009

    I bought a Panasonic TH-42PX60U plasma tv in November 2006. Just recently I got two vertical black bars about 2 inches across down the center of the screen. Upon getting a repair tech from sears to look at the tv (panasonics warranty only covers one year) I was told I need an entirely new display which will cost 1600 plus labor. I paid 1300 for the tv originally which is outrageous. Upon looking on the internet several people got the same issue around the 18 month to 2 year mark of using the tv. It was often only under casual use as well. Further more it looks like people even recently buying a 50 inch model have experienced the same things after the same time period.
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    Reviewed Jan. 19, 2009

    Panasonic LCD Project TV has had a history of TV lamp trouble since its introduction. A class action lawsuit was filed and won by the consumers in which I was part of the class action lawsuit:
    see: http://www.consumeraffairs.com/news04/2006/09/panasonic_settlement.html Customers were given three choices: 1: An extended warranty until November 30, 2007. 2: Reimbursement of monies spent to replace failed lamps. 3: If the consumer has had three or more issues with the TV, they can get a replacement TV, or if the consumer chooses, a $1,000 rebate certificate toward the purchase of a new Panasonic TV with a retail price of $1,500.00 or more. I select choice #3 because I had multiple lamp failures, and Panasonic went ahead and gave me a replacement TV using DLP technology. However, the lamp only lasted les than 2000 hours in cotract to their claim of more than 10000 hours (was told by multiple people at Panasonic Support Center that the lamps are guarantee 10000 hours of lamp life) I was again left with no TV to watch for several weeks in the midst of another wrangling with their support personnel. I am requesting a complete replacement of TV with Panasonic using plasma or LCD (no lamp technology), and they refuse to honor my request and said: if you need another replacement you will have to buy the TV outright.
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    Reviewed Jan. 17, 2009

    Purchase Panasonic 50" LCD HD PJTV Model PT50LC13 8/12/04. Had to replace Ty-LA1000 bulb for $342.11 on 11/2/05. Again, had to repalce bulb Ty-LA1000 on 10/29/07 for $322.56. Did not get close to 10,000 hours on either bulb. On 1/16/09 recieved message on display stating THE LAMP NEEDS TO BE REPLACED AND THE LAMP HOUR METER NEEDS TO BE RESET. Bulbs are suppose to be guaranted for 12 months / and 10000 hours. Certainly not getting close to 10,000 hours.
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    Reviewed Jan. 14, 2009

    Bought a Panasonic PT-50LC13 TV in 04,paid $3600 for the TV and stand, I just had my 5th bulb blow, this bulb lasted all of ONE WEEK, I'v also had a ballast replaced, called Panasonic again and they said they would sell me another television under customer loyality, I gave them my address and told them they could pick mine up on the curb next to my garbage cans, I'll never buy another Panasonic product again, what a ripoff.
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    Reviewed Jan. 14, 2009

    IN 2004 WE PURCHASED A DLP TELEVISION MODEL # PT-5OLC13 AND HAVE REPLACED THE LAMP AND HOUSING THREE TIMES. AS I WAS SEARCHING THE INTERNET FOR A BETTER DEAL ON THE DARN THING I CAME ACROSS AN ARTICLE THAT SEVERAL PEOPLE HAD A CLASS ACTION LAWSUIT FILED IN NEW YORK AND THEY HAD RECEIVED REPLACEMENT TELEVISIONS UNDER THIS SUIT WHICH ENDED IN NOV. OR DEC. OF 2007. WE WERE NEVER NOTIFIED OF ANY SUCH RECALL OR SUIT, WHAT KIND OF RECOURSE DO THE REST OF THE THOUSANDS OF US HAVE IN HAVING OUR DEFECTIVE TELEVISIONS REPLACED?
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    Reviewed Jan. 13, 2009

    I bought a Panasonic televison model # PT-43LC14 in January 2005 and I have had to replace the lamp in it 2 times already. The first time I replaced it was in May 2007 and now just replaced it again Janurary 2009.
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    Reviewed Jan. 10, 2009

    I purchased a Panasonic 55inch TV from Best Buy 2 years ago for $2200. I have purchased/installed 3 lamps in that time frame and now my Tv is out again. The first 2 lamps were covered under the 1 year warranty and Panasonic paid a repairman to replace something in the TV to keep it from burning bulbs. Didn't work. Since then I have spent my own money ($331.65) to replace a lamp. We moved the Tv to a room that does not get used much to keep the lamp from going out so quickly. Didn't matter becuase the Tv is not working again. Looked on the internet today and found that there was a class action lawsuit againt Panasonic during the time I was getting the Tv repaired the first time but no one mention it at Best Buy, Panasonic Customer Service, or the repairman when he showed up. I was on the phone with all three and no mention. I will not be spending another dime on this TV. I want to know if someone out there can help me get the $1000 dollar toward another one that I an entitled too.
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    Reviewed Jan. 10, 2009

    i have a 3 year old panasonic tv model number pt44lcx65 with a lamp which has been replaced for free from panasonic on 4 other models lamp # ty-la1000 i would like to look into free replacement of the bulb as i gave $1300 for the tv thank you
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    Reviewed Jan. 9, 2009

    My wife and I received a replacement television under the class actions suite filed against Panasonic for multiple lamp failures . Originally we owned Model # PT-50LC13, the lamp needed replacement 4 times. Under the class action suite I filed a claim and was granted a replacement. On November 5 of 2007 the television was replaced with a new television model PT56LCX70.
    On January 3 of 2009, the new replacement television apparently also had a lamp failure. I assume that it was a lamp failure because the Lamp indicator on the front of the television is flashing. I have called Panasonic to request the lamp be replaced under the 2 year warranty specified on there web site. They indicated to me that they would generate a work order to have the lamp replaced if I submit the original documentation or sales receipt. I told them that I had not received any such documentation from either Panasonic or the local service center that delivered the new set since it was a replacement television under the class action suite . I have inquired the service center, they informed me that they never received any documentation from Panasonic either, only a shipping manifest, which he says they do not keep. He also mentioned that they only get a Return Authorization and use that to process the returning of the television to Panasonic, again he has no record of that. At last after calling Panasonic many times, they told me that they found my original case number in there data base. They also informed me that information in the data base might serve as the documentation they need to process my request for a lamp replacement under the factory warranty. As of yet I have not heard from them. We are very dissatisfied with the Panasonics Television that I purchased and the service that I have received for there defective products. It is bad enough that the original television was a lemon know it looks like the replacement is also a lemon. I would direction on what recourse consumers like us have in this case. Thank you for your help Frustrated and very dissatisfied Abel and Rosemary Palacio - Stockton California
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    Reviewed Jan. 8, 2009

    I, too, made the mistake of purchasing a Panasonic PT-50LC13 TV. I bought it from Best Buy in 2004 and paid over $3,200 on sale! As I do with all electronic products, I registered it with the manufacturer shortly after buying it.
    Within about a year I one bulb went; 18 months, another; 18 months, again, another. I had an extended warranty from Best Buy (cost me an additional $300+), so they replaced each of these, but refused to do so with a Panasonic bulb because they were more expensive than generic ones. They also insisted on charging me over $100 if I wanted them to physically replace the bulbs, so I followed the instructions and replaced them myself. Certainly Panasonic & Best Buy were aware I owned this TV as I also called Panasonic to lodge a complaint each time a bulb went out. I was NEVER notified of a class action suit or settlement and was never contacted by anyone from Best Buy, Panasonic or a third party company regarding these actions. Now my bulb has gone out again (what a surprise), but my warranty has expired. Best Buy wants over $250 to send me a generic replacement, $350 for a Panasonic replacement. I've read in other people's comments that it could also be the Balast and/or the Engine. This is wrong! An obviously faulty product, and now they claim it's too late to be involved in the settlement process because the time has passed and the company that was to have notified me failed to do so?!?!?! The fox watching the hen house. Why is it always the consumer with the fuzzy end of the lollipop? How can I get relief?
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    Reviewed Jan. 5, 2009

    I purchased a Panasonic TV model PT-50LC13 on 12/14/2003. I've had the lamp (Ty-LA1000) replaced 3 times. On the third time they replaced the ballast also. That was in 2007 under Best Buy warranty. It just went out again on 1/4/2009. After looking on the internet I found out about the replacement settlement. When I go to the page it says it expired 11/30/2007. I would like to know what options I might have.

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    Reviewed Jan. 4, 2009

    I bought an LCD TV PT-44LCX65 3 years ago. We barely use this TV. Each of my children have their own TV in their bedrooms. I have one on my work room, my bedroom and my office. This TV is usually used when we have family over or on my husband's day off. We just came back from a Christmas vacation (two weeks). My son (who is on vacation from Virginia) tries turning on the TV and it does not do anything. We call Panasonic and they tell us that the problem is the lamp. It costs over $300.00 to replace it...How can a TV that is barely used can have this problem with a light bulb that is supposed to last longer??? I want Panasonic to replace my lamp TY-LA1000 for free. This TV has not been used enough to burn the lamp so soon.

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    Reviewed Jan. 3, 2009

    I purchased a Panasonic 50 Plasma TV model # TH50PX600U. After 1 year 11 months the TV does not work. Only half of the TV screen shows a picture, with no color-mostly green. Only certain channels function. The HDMI inputs do not work. An authorized service representative says two circuit boards are corrupt and will cost $900.00 to repair. It is ridiculous that any TV would fail after 1 year 11 months - naturally outside the manufacturer's warranty. I will never buy a Panasonic product again.

    I did purchase a 5 year extended warranty from Consumer Priority Service and now have read the fine print that they don't want you to see. This company has the discretion to do whatever they want, so therefore, Consumer Priority Service refused to repair my TV stating it is a total loss, then devalued the TV. (That's in the fine print.) I paid $2500 for the TV and $399 for the insurance. Consumer Priority Service offered me $359 - what a joke! Or I can ship the TV back at my expense, and they would offer me a refurbished TV or $729. Guess what? Packaging, shipping and insurance cost around $400 and they still have the right to refuse the product if they think there is any damage. Consumer Priority stated if I ship the TV back I should insure for $2000.

    I then asked why they would only give me $359. CPS (Woody) couldn't answer that question. I told him I would not attempt to fraudulently deceive the shipping company if CPS was only going to give me $359. Regardless, Consumer Priority Service is out less money than the $399 I paid. They still make $41 profit. They never lose. The fine print allows them to do whatever they want. My recommendation is not to ever use this Company.

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    Reviewed Jan. 3, 2009

    Bought an LCD TV and Home Theater unit approximately 2 years ago. Started having problems with the Home Theater unit first. Speakers stopped working (after 18 months) then eventually DVDs and CDs would not load. Next the LCD TV had problems. It has a green line on the screen and no picture above the line. Digital signal also breaks up and picture is off center when used with other video devices. Inquired via email to Panasonic customer service and got a canned response of take them in for service.

    When I inquired, at a service center, about the cost it is definitely not worth trying to repair the items. I have researched these Panasonic items and found that these issues seem to be problems inherent to Panasonic LCD TVs and Home Theater systems. Panasonic does not seem to want to correct the issues. They would prefer to sell inferior products at inflated prices and destroy their reputation with the public. I have told a great deal of people about these issues and have instructed them to steer clear of Panasonic electronics. I have since replaced these items with Sony as Panasonic has lost a customer for life.

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    Reviewed Jan. 2, 2009

    I purchased a Panasonic PT50LC13 TV on 9/20/05 because we lost our living room furniture in Hurricane Katrina. The store where we purchased from told us that the TV had a lamp that would last for 10,000 hours of life. In August of 06 the TV did not have a picture but the audio was still working. The store where we purchased it from sold us a one year warranty service so they came out to fix it. They said they had to replace the lamp even though there was only around 500 hours of use. Then in February of 08 the lamp died again with nowhere near the 10,000 hours of use. However, the warranty was expired from the place of purchase and the company said that I had missed the deadline to settle in a class action suit. Once is my fault, twice is your fault and fortunately I am not stupid enough to fall for it the third time so I am not spending money to buy another lamp when two of them have gone out way before their life expectancy. I bought a different TV!!! My question now is what in the hell do I do with this huge piece of crap?

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    Reviewed Jan. 1, 2009

    I purchased a Panasonic TV model # PT-50LC13 from Best Buy 4 yrs ago. I had to replace the TY-LA1000 lamp in the first 4 months of purchase. The TV would not turn on. You would just hear the fan going on. The TV since then would turn on but sometimes it would take 5-10 minutes to turn on and display the image. About a month ago the TV stopped working. I called Panasonic and they told me it was probably the lamp. I was kindly advised my warranty had expired so, I had to pay for a lamp approx. $300 which I paid and they mailed it and I had a tech guy install it from one of their service centers in Lancaster which I also had to pay for an evaluation and they said they are constantly having issues with these TVs due to the lamps. They replaced the lamp but the TV still didn't work. They said it may be the ballast or at worst could be the engine. They also mentioned that there was an action lawsuit filed on this unit and seemed surprised that I still had the TV.

    I was not aware of such a lawsuit before. This TV cost me approximately $3000.00. I purchased this TV hoping that I was buying a reliable and quality product for the price and received totally the opposite. I always had purchased Panasonic based on quality, but I see now that they care about production not quality and they are releasing defective products out to the public without caring about the financial burden. Neither Best Buy nor Panasonic contacted me about this lawsuit. When I asked Panasonic directly about the class action lawsuit, they said they could not do anything because the remedy date had expired 11/30/07 and they could no longer do anything. I told them they knew I had a faulty unit and why I wasn't notified and they said a third party company was responsible for notifying consumers, but somehow they did not get everyone like me regarding the faulty lamps/ballast in their LCD models.

    I don't know how many other people are out there with these units, but I feel another lawsuit should be filed to address those left out like me who had no clue that there was a lawsuit. This initial lawsuit was filed in '06 in New York on behalf of consumers who purchased a Panasonic LCD projection TV model pt 50lc13 with defective lamp. Customers complained Panasonic LCD TVs failed far before the promised 10,000 hours of lamp life. Although Panasonic admits no wrongdoing, it has agreed to a class action settlement. Panasonic had agreed to give customers an extended warranty until November 30, 2007 or reimbursement of monies spent to replace failed lamps. Or if the consumer has had three or more issues with the TV, they can get a replacement TV, or if the consumer chooses, a $1,000 rebate certificate toward the purchase of a new Panasonic TV with a retail price of $1,500.00 or more. When I asked Panasonic about this, they just played ignorance and pretended not to know anything about any replacements. Panasonic should be ashamed of delivering defective products to the market. This is highway robbery with a license!

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    Reviewed Dec. 30, 2008

    I bought this television 06/02/04. Since I bought the TV I have had nothing but hedaches with it. Luckily I bought the 4 year extended service plan from Best Buy. The bulb needed to be replaced 2 times while other problems arose with the balest? The green power light would blink on and go out red after about 1 minute and automatically shut off. I dont think a television that cost 2,700 should have that many problems. Now that the service plan has expired I am paying way too mush to have the parts replaced. NEVER AGAIN WILL I EVER BUY ANYTHING FROM PANASONIC!!!!!!
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    Reviewed Dec. 29, 2008

    I bought this on Black Friday event; it died after 14 months; now it turns on and then turns itself off in 2-3 seconds and then red blinking lights blinks 12 times.
    I contacted the service department; they did not answer or supported instead gave me a service guy # that live 60 miles away. The extended service plan is only available at the time of purchase, but since i did not have a large limit on my card, i could not take this plan at the time of purchase. I search online and getting many hits on this issue with panasonic plasma TVs. All these seem like a set up to dump the problem on the consumer and not taking a responsibility for it. I will appreciate if i get to talk to someone with an athority in regards to this issue because i spent quite a bit for the best and got the worst service and the product.
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    Reviewed Dec. 16, 2008

    I purchased a Panasonic LCD TV - Model # PT-44LCX65 in end of 2004 and the bulb is already burned out - less than 6000 or 7000 hours on a bulb that claims it can last 10,000 hours. Replacement bulb is costing more than $400 including service charges, that is almost equal to a new TV cost. I have read an article in ConsumerAffairs.com about settled class action settlement of the faulty lamp (TY-LA1000 lamp)used in many panasonic TVs. My Panasonic LCD TV - Model # PT-44LCX65 also has this lamp, but I saw this model was not in that settlement. Please help.
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    Reviewed Dec. 15, 2008

    Our multi media projection bulb on model PT-52lcx15 was supposed to last
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    Reviewed Dec. 12, 2008

    i m mr, mark Koninor, purchased panasonic tv 21RX20C blach from Vijay Sales,Opera House Branch, Order no.05-0h10-0880T818, Dated. 20-10-2008.
    i had already complaint 2 times, Com No. 0811-B211114 & 0812-B031064,and problem is Left speaker is volumn sread, picture blinking, and they sended the person but not clear the problem and facing same, so i dont want repair again, i want repleace the TV, Please do the earlier
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    Reviewed Dec. 9, 2008

    bought this 44 inch pojection lcd hdtv tv from hhgregg in 2006 lamp went out in feb 2008. replaced with new lamp then in oct 2008 got color change to pink and green. called panasonic they could not figure it out gave a name for service representative in my area i paid 75 dollars for them to come out. the service guy said he could not figure out what is wrong but will do some research and call me later. He called back after about a month and said the light engine chip is bad and will cost me about 1400 dollars to replace. I will trash the tv and will never buy a panasonic tv again. i purchased the tv for 1500 dollars. I will just continue using my old 27 inch crt tv. i have had for 10 yrs with no complaints. after hearing complaints from friends i do not trust any of the new tv lcd plasma dlp etc. i think the government should intervent in all these new unreliable technologies and make them give consumers full 3 to 5 yrs waranty. These companies are scaming consumers off their hard earnd currency and times are hard. They are not telling consumers the truth about their products.
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    Reviewed Dec. 8, 2008

    Purchased in 2003 at PC Richards for about $2300 plus $200 for stand. Since that time I have replaced the lamp 3 times. One of them Panasonic covered after much complaint but the two others cost me about $500 total. In addition about a year and a half ago the ballast or something went that was not lamp related and that cost me a service fee plus replacement part of about $75. And over the cost of the past year red blotches have appeared on the screen and become more prominent with every viewing. Now my ballast or thermal fuse seems to have given out again on the set cause its just shut down the other day and the omnipresent green light blinks but nothing happens which can only mean more $. Im beyond dissatisfied with this lemon of a TV and am now resorting to cutting my loses and just buying a new one and tossing this all together rather than trying to temporarily fix it. To add insult I was given notice of the so called class action lawsuit filed on behalf of the TV owners but it looked like junk mail when I received it and didnt open it for a few days. Turns out I was only given a week to reply back with verified printed receipts of all my costs/repairs to qualify for the lawsuit. Due to the unrealistic timing I submitted my letter in late and was rejected for the lawsuit. Needless to say I will never be buying another Panasonic product ever again.
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    Reviewed Dec. 4, 2008

    A update on our Panasonic...
    Panasonic will not respond and does not even supply a technician in our area so a warranty would useless...
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    Reviewed Dec. 3, 2008

    I have had to replace my lamp once already much less than 5000 hrs. Had I known the price and life expextancy of this lamp I would not have purchased this tv #pt-44lcx65/pt. Panosonic new this exsisted, but failed to notify It's consumers. Ithink they should be held accountable Thank you Mr. C.T. Jendrasak
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    Reviewed Dec. 2, 2008

    I bought a panasonic tv in june of 2005 , since than i have replaced the bulb three times and cannot afford to keep buying bulbs for the tv. After careful reviews and the reputation i went ahead and bought the panasonic , which was the biggest mistake i made.
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    Reviewed Dec. 1, 2008

    purchased 42 inch pansonic hdtv set for xmas 2005.lamp went out in dec of 07 and was replaced. now tv is yellow on bottom half of screen.
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    Reviewed Nov. 27, 2008

    panasonic tv model # PT-50LC13
    i bouught tv apx 4 urs ago I had to replace the lamp in the first 2 yrs. Now apx 1 1/2 -2 yrs later it needs another lamp.had I known about these lamps I would not have purchsed. This tv cost apx $3500.00,I do not feel that a tv that cost this much should have to have almost $300.00 part every 2 yrs. I will not ever buy another one first because I cannot afford one nor can I afford the part, second I do not think the quality is there when it does not last, and third I'll not eve buy any panasonic produt at all because when I called cust service the gentleman I was speaking to hung up on me. This is not cust service I do work in cust serv also. I had a tv that lasted 25 yrs with no repairs before this one and only got rid of it to get the big screen for my husband Right now I have a yard sale tv that is apx 19 that I paid $7.00 for. It works fine and is an old tv. Its a shame I have a $3500.00 tv that is useless. I cannot and would not buy this lamp for that kind of money and it cannot not even be purchased at a local dealer if I could buy it. It has to be ordered and then wait and I do not have a credit card to order anyway.I think this service and product is very poor. Custermer service is more than poor it is insulting,rude,terrible and no service at all. With agents like him you will loose more business. I am telling every one I know to never purchase a tv like this because it keeps costing
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    Reviewed Nov. 23, 2008

    My TV died yesterday, is there anything that can be done? as it is out of warranty, it is less than % yrs old, I paid over $2,000 for this TV Panasonic PT-43LC14 in the past there also was a visible fade spot/line. Thank you very much!
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    Reviewed Nov. 21, 2008

    The Panasonic DLP TV model number PT44CLX65 I have is less than 3 years old and not only did the bulb burn out but I am now informed that the ballast is out too which is another $359.00 charge from Panasonic.
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    Reviewed Nov. 21, 2008

    Reviewed by G T.
    I purchased a Panasonic TH-50PX600U plasma television from Crutchfield a little over 2 years ago. The set went out a couple of weeks ago. A technician has replaced two circuit boards in succession without being able to make it work. I am out of pocket $280 plus the original purchase price of $3,599 and do not have a working television after only 2 years. Both Crutchfield and Panasonic have declined to do anything about this, in spite of the fact that power supply problems with Panasonic televisions sold by Crutchfield are well documented on Crutchfield's own blog site. These guys are selling defective products and will not stand behind what they sell. DO NOT BUY ANYTHING, EVER, FROM CRUTCHFIELD. THEY SELL DEFECTIVE PRODUCTS !!
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    Reviewed Nov. 18, 2008

    This has to be the worst TV we have ever purchased. We used to use it as our regular TV for our living room. Once we had the bulb replaced, and found out about all the bulb problems, we decided to use it as our bedroom Tv since it wouldnt be used as much. Well, it didnt last a year. Just six months and the bulb went again. We cannot afford to be buying 2oo to 300 dollar bulbs to watch Tv every six months! PANASONIC SHOULD BE ASHAMED!! Im telling everyone I know not to buy from them. I want my 2500.00 back! This is not fair.
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    Reviewed Nov. 17, 2008

    Panasonic tv bulb lasts about 3800 hours when the bulb is suppose to last 10,000.
    After calling customer service, and waiting 2 hours, i was hung up on Panasonic knows they have a problem and will not fix the problem
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    Reviewed Nov. 15, 2008

    I purchased a panasonic HD dlp tv in October 2005. the model number is a pt-52LCX15. tHE BULB WENT OUT IN JANUARY OF 2008 AND I REPLACED IT MYSELF AFTER I WAS TOLD HOW MUCH IT WOULD COST TO HAVE A TECHNICIAN COME OUT. THE BULB COST ABOUT $125. ON THE INTERNET, BUT NOW IT'S GONE OUT AGAIN. I WILL NOT PAY FOR ANOTHER BULB, BUT WILL DISCARD THIS TV AND VOW TO NEVER BUY ANOTHER PANASONIC PRODUCT AGAIN.
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    Reviewed Nov. 14, 2008

    I own my Panasonic LCD TV less than 3 years. This evening the lamp died and upon looking for places to but one I noticed there was a class action suit filed on others models, but for the same bulb that is in my unit. I will be contacting Panasonic to complain, but was told to file this claim for use in the future in case there were numerous other complaints.
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    Reviewed Nov. 13, 2008

    We purchased a TH-50PZ700U High Def televison in Sept of 2007, the tv was rarely used as my husband was in Afghanistan and I rarely watched tv. My kids kept calling me at work saying the tv was going off(I thought it was loosing a signal)Fast forward a few months and sure enough I caught the tv just going off. I called Sears and they sent out a repair man, thank goodness 7days before warranty was up.
    Now 2 months later it is doing the same thing. $2300. for a worthless tv and I had to pay another$360.00 to buy another one year warranty. How can you contact anyone at panasonic? Any one know how to contact Panasonic? Their website is useless as is any phone numbers I've found. E-mails are not delivered as you will get some error message. If anyone out there knows how and who to contact please post the info.WARNING, IF YOU ARE CONSIDERING A PANASONIC PRODUCT DON'T BUY IT UNLESS YOU JUST HAVE MONEY TO BURN, THEIR CUSTOMER SERVICE OR LACK OF IS AS WORTHLESS AS THEIR PRODUCT.
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    Reviewed Nov. 11, 2008

    I would like to know how and when the public was notified of the class action suit against Panasonic regarding the faulty lamps/ballast in their LCD models. I am an owner of a PT50LC13 where the lamp/ballast failed within the 1-year warranty where it was replaced in early 2006. The lamp just failed again and Panasonic tells me they cannot help me because the lawsuit has expired. I say I have a claim because I had no clue that there was a lawsuit between the time of the 1st failure and now. I assumed I should have been notfied of the suit by mail but was not. My guess is that it was 'published' on the Internet only to keep the damage minimal. Well, is it my fault that I didn't have the lamp fail during the time where I may have surfed the Internet and stumbled upon the petition?
    Please provide any info on when/how the public was notified of the lawsuit. I'm considering a small claims suit against Panasonic for the repairs I am about to make on my TV. If possible, where can I obtain the document describing the terms of the class action settlement? Any info would be greatly appreciated. Thank you. Sincerely,
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    Reviewed Oct. 31, 2008

    i bought the tv Panasonic Pt 60 lcx 63 in 2005 had the ballast replaced and then the lamp after 1o00 hours then I got a class action suit claim form sent to me .I responded with the failure and they never reimbursed me. Now 500 hours later my new lamp has gone out again.
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    Reviewed Oct. 26, 2008

    In Nov 2006, we purchased a Panasonic PT-52CX66/PT Projection HDTV. In Oct 2008, The lamp went out. It took us three weeks to find a company that had a lamp in stock, DLP Lamps. We finally got the new lamp and installed it. The TV worked for less than one day. We called DLP Lamps and they stated Panasonic should be contacted and Panasonic would replace the lamp. We called Panasonic and spoke to Leo, who is supposedly a supervisor. Leo told us it might be an internal part that has now gone out. He provided us with the name/address of a Panasonic repair shop. We called the shop and they do not come to or service our area. I asked for contact information for Panasonic's CEO. I was told to email Norman Ott at ottn@usa.panasonic.com, I confirmed the email address with Leo, to ensure I wrote it down correctly. The email has since been returned as:Technical details of temporary failure:
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    Reviewed Oct. 24, 2008

    I purchased a Panasonic Plasma TV. It seems that their is a known power issue that renders the TV useless. Panasonic has not done anything to solve the problem. I purchased the TV from Best Buy in April 2008 and have called into the Panasonic Concierge Support dept three times for different fixes and have never recieved support. I feel that Panasonic is being allowed to sell a product that has been known to have power issues and not informing the consumer. I think a class action lawsuit should be considered. Panasonic should not be allowed to continue to sell products that are defective.
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    Reviewed Oct. 17, 2008

    PT-52LCX66 HD LCD Projection TV - Power supply failed after approximately 2 years of use. Indications are that two diodes and a resistor burned out. Total estimate to replace the power supply is $570.00. Panasonic will not sell service manuals to consumers. I was not made aware of Class Action Suit despite the fact that I registered the TV when purchased in Dec. 2006.

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    Reviewed Oct. 12, 2008

    My bulbs for this tv last about 1 year at $275 or so. Every time, I have to replace it.

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    Reviewed Oct. 7, 2008

    I bought an LCD Panasonic TV four years ago from Ultimate Electronics. I have replaced the bulb five times and the bulb went out today. I called Panasonic and they said there is nothing they can do because they settled a class action lawsuit in 2007. I was never informed of this lawsuit because Ultimate Electronics went out of business. So now I have just wasted three thousand dollars.

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    Reviewed Oct. 1, 2008

    I was reading the article on your site linked: https://www.consumeraffairs.com/news04/2006/09/panasonic_settlement.html. I have a PT-43LC14 and my t.v. gave me a warning that my bulb died. I bought this T.V. because the salesman said it wouldn't die unlike a Plasma which would fade in time, how untrue. Well I also require the TY-LA1000 and had no idea how install one myself. I am glad I read your article and learn that the process is not safe to preform. Thank you.

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    Reviewed Sept. 30, 2008

    I purchased a PT50LC14 several years ago. The television has worked well and recently, the lamp service warning has appeared on the screen. I checked the manual and it advised to purchase a TY-LA1000 replacement lamp. I ordered the lamp. When I attempted to follow the replacement instructions, I discovered that I do not have a TY-LA1000 bulb in my set.

    I've had a difficult time trying to convince Panasonic that my bulb is not a TY-LA1000. I was finally able to convince someone at Panasonic to give me an email address so I could send them photos of the bulb in my set. Still no answer from Panasonic.

    I haven't experienced any economic damages, but do have some frustration dealing with the Manufacturer. I'm really just trying to find out how to identify what lamp is in my television set so I can buy a replacement lamp. Has anyone had any similar problems? Does anyone know about any alternative lamps for the PT50LC14?

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    Reviewed Sept. 30, 2008

    I purchased a Panasonic LCD TV - Model # PT-50LC13 in September 2004 - it is now September of 2008 and the bulb is already burned out 5 times in 5 years. The first time it happened less than 2500 hours on a bulb that claims it can last 10,000 hours, I finally became and expert replacing the bulb. Unfortunately I never saw the complain for I would have joined earlier.

    Sears who service my TV never told me about this suit. I need them to do something about this because it costs too much to buy the bulb.

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    Reviewed Sept. 28, 2008

    other bulb's are going not just 1500 ty. la500 are not lasting ive replaced 3 in a year.@300 x 3 900.00 its a shame that nothing is being done about anything anymore.and what does go to court takes yrs.

    lets see 900.00 a yr thats my house ins. payment in full for a yr econoic! everything food and bills this money to keep tv running! and how many people are forced to try and fix bulb my be hurt by opening up tv instead paying out more money to tv repair man. bottom line is a lamp that doesnt even last a yr. Consumer's are being riped off

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    Reviewed Sept. 27, 2008

    My Panasonic PT-44LCX65 which has the TY-LA1000 bulb just went out. I don't watch my TV that much, so I've surpassed the November 2007 deadline for the class action to replace these bulbs at no charge. Is there anything that I can do to get a replacement bulb since there is obviously an issue with these! Please help me!

    At $300 a bulb I would feel ripped off if others got theirs replaced for free just because they used it for more hours than I did before the expiration of the Class Action. I can't afford a $300 dollar light bulb.

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    Reviewed Sept. 21, 2008

    I have the Panasonic PT50LC13 which has now blown a bulb for the fourth time. My third lamp failure was in February 2008, just over 2 months after the deadline for the original lawsuit. I asked the Panasonic representatives what my options were and they kept referring me to the website tvlampsettlement.com and said their hands were tied because of the ruling in this lawsuit. The only option they could give me was to buy a replacement lamp (all told cost me 314.12). I was very upset but accepted this because the first 2 replacement lamps I got were under warranty.

    I was told that the problem was with the bulbs, not the tv. I was told that the original bulbs made and distributed for the tvs were no longer being used and that the company changed something about the bulbs to make them last longer. We waited for almost a month before we decided to order the lamp because we just didn't want to put money into a black hole. Also, each time our tv went out it took several weeks to repair. Finally after almost a month of contemplating what to do, I asked one of the Panasonic representatives if the lamp that I was replacing was an old (defective) or new (supposedly fixed) lamp. It had lasted I believe just a few months more than a year. I wanted to give the number off of the lamp itself to a representative and have them check the lot number. No one in the customer service or parts department could tell me who would even have this information.

    I finally received a call back from a supervisor who asked me what year was on the lamp. I told him 2004 and he told me that was an old (defective) lamp. I asked him if he was sure and tried to give him the number off of it, but he told me he was sure that the lamps made in 2004 were the old ones. So I sucked it up and bought a new lamp (again, this cost 314.12). I was very upset when the new (and supposedly fixed) lamp arrived with the date stamp of 2004! I ordered that lamp on April 1, 2008 and it is September 20, 2008 and my tv lamp is blown.

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    Reviewed Sept. 12, 2008

    PT-52LCX65 Panasonic television purchased from Sears in August 05- so its just over 3 years old. It has had a light engine failure, a software patch, three bulbs, and now nees a ballast repair. We purhcased a five year warranty, so we haven't had to pay out of our pocket, BUT we always have to go with out a TV for 7-10 days when one of these problems occurs. We would like money from either Sears or Panasonic towards another TV that doesn't have all of these problems.

    We didn't pay $3000 for a TV that has to be fixed every six months.

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    Reviewed Sept. 12, 2008

    I bought a Panasonic PT-50lc13 in 2004. I am on my 4th lamp (ty-la100). I just found out that there was a class action suit. Bestbuy could not provide me with any information and I cant seem to get any help from panasonic.

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    Reviewed Sept. 12, 2008

    Original purchase of model PT-52LCX65 was November 11th 2005. The bulb burnt out and was replaced in January of 2008. The bulb - TY-LA1000 was replaced Jan 28/2008 . Now the buld ia gain in need of replacement. This time much, much less hours. I am not sure it is the bulb causing this issue.

    The original purchase was 2600.00 CN, now 2 bulbs (800.00) later, I am still wondering why I get only a year, or even less out of a light bulb?

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    Reviewed Sept. 6, 2008

    My LCD 32 inch TV has lines in it Im still under warranty and they are telling me that my warranty dont cover it. I purchases the T.V. in November 2007 I payed $800.00 Panasonci is teeling me that its not they problem.

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    Reviewed Sept. 3, 2008

    This is the 2nd replacement lamp that has been put into this television in 2 years. The lamp does not even last one year and they are about $300.00 to replace. Very frustrated to know that it is going to cost me $300 a year to run a television I bought for $2500.00. This is an outrage and we should not be excluded from the previous lawsuit.

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    Reviewed Sept. 3, 2008

    I purchased a t.v at circut city in november 2006.Panasonic Model PT-44LCX65.The lamp went out in sept 2008

    this lamp purchase will cost me 300

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    Reviewed Sept. 2, 2008

    My family bought this Panasonic PT-50LC13 in 2004 and every year we place this lamp once or twice that cost us about $400 each time! There was a civil action suit on this, yet no one (Panasonic or BestBuy where we bought the TV) notified us.

    This is just too much for consumers to handle and I see everywhere who has the same situation on this Panasonic TV and they should be shamed on themselves and how they handled on their product.

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    Reviewed Sept. 1, 2008

    I purchaced this tv from a store I had it for four months and the lamp went out on me it is the 60' panasonic projection lcd with the lamp ty-la1000 I recently moved i lost my reciept the people at the store know Zi bought there and they said they cant help because i don't have the reciept

    i paid three thousand for this tv and still have not been able to afford to get it fixed it has been sitting for the last five months collecting dust

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    Reviewed Aug. 29, 2008


    I purchased a Panasonic PT-43LC aprox. 3 years ago and like most of the rest was told the lamp went out by Panasonic tech service and ordered a new $280.00 light bulb. It was bad enough that I had to order parts for a $1600.00 TV 3 years into it but to add insult to injury the new lamp didnt fix the problem and I was told I had to call a local service co. This cost an additional $500.00. I am now $780.00 into a 3 year old tv that I assume will break again in 3 more years. Got no help from panasonic, after 2 hours on the phone with customer service they told me I would qualify for a customer loyalty of 15% off my next Panasonic TV. I wouldnt buy a new Panasonic if they offered 115% off.

    $280.00 for a new bulb I didnt need and an additional $500.00 for a service call to fix the 3 year old TV

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    Reviewed Aug. 27, 2008

    60 Inch LCD TV, Bulb needed replaced way before its advertised lifespan. $300.00 for a new bulb...ridiculous! Model# PT60LCX64

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    Reviewed Aug. 27, 2008

    60 Inch LCD TV, Bulb needed replaced way before its advertised lifespan. $300.00 for a new bulb....ridiculous!

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    Reviewed Aug. 24, 2008

    3 lamp lights in 3 years. There was a class action suit that ended in Nov. 2007 that I didn't know about, but from what I read on it I still have the right to a new TV or Rebate.

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    Reviewed Aug. 21, 2008

    We have two panasonic lcd TVs. One model the PT-43LC14 which has been out for over a year (its 8/20/08 now) and a PT-50LC14 which hasn't been used a lot and now is going out. Both TV's were purchased in 2005. The one that is out was purchased in Jan other in May. We can't afford to replace to bulb on either and there is NO reason it should go out with FAR LESS than the promised 10,000 hours.

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    Reviewed Aug. 18, 2008

    The lamp went out on my Panasonic 61 tv and to replace the TY-LA1000 lamp, it is going to cost me at least $300. Shame on you Panasonic. I now have a $2000+ wall ornament. I only wish I had known about the class action suit.

    I now have to work overtime to buy the lamp. Thanks alot Panasonic!

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    Reviewed Aug. 17, 2008

    Short bulb life on PT-44LCX65 TV

    Having to replace bulb

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    Reviewed Aug. 7, 2008

    I bought a house last February from a Best Buy executive who had been transferred to another region of the country. He left the Panasonic Model # PT-50LC13, that he had built a wall system around, with the house. This June the bulb went out. I've been checking online to find a replacement because I don't intend to pay nearly $300 to replace it through Panasonic itself.

    In my research I found reference to the class action lawsuit which expired last November, and which, of course, I missed out on. That, and the previous owner didn't leave the invoice for the TV with the TV booklet when he sold me the house. I hope the bulb I just ordered from an online bulb dealer works at least until we sell the house early next year as I will not replace the bulb again. Actually haven't missed having the TV since we had a second one, but now that that has gone out also the less costly option was to replace this bulb rather than replace the other tv.

    Price I'm paying for the bulb only is $115 with shipping. My son took the back of the tv off and agrees that the bulb only can be replaced into the existing casing. A much more economic option than replacing both the bulb and casing.

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    Reviewed Aug. 5, 2008

    I bought a Panasonic television set a few years ago. Last year I had a problem and called their assistance number to get the name of an affiliated repair shop. They sent me to All Electronics. I was told by Art, the owner of All Electronics, that it could not be fixed, but he wouldn't give it back to me until I paid $165.00. I called Panasonic, told them what happened and they kept telling me that he was the one I should go back to. They couldn't or wouldn't understand that he couldn't fix it.

    They finally gave me the name of another shop where it was eventually fixed for $350. They told me that All Electronics hadn't even put the set back together inside. I called Panasonic several times to complain that they are referring an ill-qualified repair shop and that they should cover the $165.00. I could never get anyone to call me back so I wrote a letter of complaint and then a return-receipt letter. I cannot get anyone to even respond to me. I spent $165 at Panasonic's recommended repair shop and they didn't do anything.

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    Reviewed Aug. 1, 2008

    We purchased a LDC 50' Panasonic TV in 04' and have since replaced 3 lamp units. It was not until this last lamp in 7/08 that we were told about a class action lawsuit that had ended in Nov 07'. I asked why in 05' and 06' when we talked to sales representatives we were not told about the problem or lawsuit and why we were never notified of the lawsuit by mail. We were told that the lawsuit was over and they were not liable to help us in any way. I feel that Panasonic FAILED TO NOTIFY us about the lawsuit and ongoing issues with our t.v. They have yet to help and should be held responsible for the replacement or repair of there product. We were not included in the lawsuit because they did not notify us of the problem and now we are stuck with the cost to replace future lamps.

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    Reviewed July 29, 2008

    We purchased a Panasonic Model PT-50LC13 tv in 2003 and with the cost of the extended maintenance agreement we purchased we have 3500.00 invested. This TV has been a nightmare for us and Panasonic does not offer any help. It has gone out on us six times in 4 1/2 years and we have had down time waiting for parts, once it was over a month.If there is a class action suit, we were never notified and would like to be included.

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    Reviewed July 29, 2008

    I own the Panasonic projection display tv, model # PT-50LC13. We bought it in November 2004, had to replace bulb in January 2006 and now bulb has been out again since May 2008. I didn't know anything about class action suit before now, since I am looking at buying a new bulb- again!

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    Reviewed July 23, 2008


    Purchased the Panasonic PT-52LCX66 LCD television for right around $1,800 and within 18 months, the main system control board is not working according to a technician who looked at the TV in my home. This part is $295 from Panasonic but they will not let individuals purchase them because they say the repair is too difficult. It's basically like a mother board for a computer that other components plug into it. The repair company wants $250 to unscrew the cover off the television, unplug a few wires and unscrew a few screws, then replug everything back into the new part. $550 total repair job for something I can do because Panasonic is worried some Yahoo will forget to unplug the TV from the wall and get electrocuted.

    The cost to repair this is too much, Panasonic will not allow consumers to purchase parts for something they own. The television repair companies will not charge by the hour but only a flat rate for something that will take less than an hour to fix.

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    Reviewed July 18, 2008

    I purchased a 44 inch LCD Rear Projection HDTV, PT44LC, in 2006 for $2,000. Now I have five green box spots and two red spots on my TV that are permanent and cost $$$ to repair.

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    Reviewed July 15, 2008

    Panasonic HDTV 50 inch TV. Purchased in March of 2005. 1-1/2 year later the lamp went out and I was told I had to pay 300.00 plus labor to replace this. the TV was over $2,100.00 Now it is just sitting there in my room. I cannot afford to replace this. Sears will not help me nor Panasonic. I am a 56 year old widow. Please help me with this. Than you

    Cannot use the tv and it was so expensive.

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    Reviewed July 15, 2008

    I bought a Panasonic model PT-50LC-13 HDTV in 2004 and have had to replace the bulb twice. I thought maybe I was just unlucky with the life of my bulbs but have recently heard about the failures on all these Panasonci bulbs. I also recently read of a settlement in 2006-2007, which I was not able to be a part of since I did not know about it.

    The cost of the replacement bulbs is enormous and the time to order/wait/replace/ is a pain. Is there another class action going on or can I still get in on the previous one?

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    Reviewed July 15, 2008

    i have a panasonic pt-60lcx63tv which i purchased at costco 2 years ago sinse then i have replaced the bulb twice at a expense of 1200 dollars. the tv is inthe shop again. at this point i dont know how much this will cost it does work but after 15 minuts or so it turnes it self off im not sure why. but my suspicion is that it will cost me several hundred more dollars.

    3000 dollars for tv 1200 in repairs so far. iv got 4200 dollars i a tv that wors only some times although the picture is good when it wors this is not what i bargined for

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    Reviewed July 14, 2008

    We bought a 50 Panasonic Viva August 2005 and now it does not work at all. The screen is blank and it makes a funny noise like it is trying to come on but then eventually gives up and automatically shuts off. We spent $1800 on this tv and now it doesn't even work.

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    Reviewed July 13, 2008

    Tv lamp was replaced about a year and a half ago and is already bad. The lamp life did not even come close to the 10,000 hour life that was stated in the lamp specs.

    The economic impact is a hard on our pockets. Not only are we incovenienced with the financial burden but also the stress that we endured without a working TV.

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    Reviewed July 10, 2008

    I was part of a class action suit against Panasonic Corp due to a LCD Projection TV set, which was found to have a defect in it's projection lamps. I puchased one of these televisions and experianced three perfomance problems with the lamp within a year of purchase, and is already on my fourth lamp outage. As a remedy, I was eligable for a replacement TV or a rebate certificate torwards the purchase of a new TV. All requried documents were completed and mailed well within the time frame allowed set forth by the Garden City Group, Inc., a law firm in Melville, NY. A settement has been reached as Panasonic agreed to such remedies however, I have not been notified regarding the status of my case. Mean whle, I own a conversation peice in my living room, bearing the name Panasonic.

    I spent well over $2,000 for this TV and it has been nothing but a nightmere. Its good to know that someone knew that consumers were getting the bad end of the stick from Panasonic and a case was allowed into court. I submitted all documents, and still nothing has been done. I know a remedy has already been issued regarding this case, is there anything more I can do?

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    Reviewed July 9, 2008

    Bought a new tv model #PT-52LCX15 and the lamp went out on 7/8/2008. The tv was bought on 7/12/2006 what a shame. I was never notified about a class action lawsuit now I just found out today 7/8/2008.

    ripped off totally! $1,700.00

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    Reviewed July 9, 2008

    PT-40LC12 Panasonic projection display bulb replacement

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    Reviewed July 7, 2008

    I purchased a panasonic PT50LC14 in February 2005 for $2300 I have had nothing but trouble with the stupid lamp. Panasonic didnt want to do anything for me. I had to purchase another lamp and that exploded too six month later. So here we are after all the money spent and no TV. I'm done spending money. Please help.

    We've been without TV seven months combined. It just sits there for decoration. I wasted my money. I can't afford another TV and Im not spending one more penny on yet another lamp.

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    Reviewed July 7, 2008

    we purchased a pt50lc14 in february 2005 we've been having a lot of problems especially with the lamp ty la 1000. panasonic was not willing to help us with replacing the defective bulb. so i had to purchase another one that did not last either. i have been ripped off of $2300 plus a 200 dollar lamp please help

    we can't watch tv

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    Reviewed July 3, 2008


    Purchased Panasonic PT50LC13 television Aug. 2005. From that time until May, 2008, there have been a total of four lamps in the television. This last time, I purchased a lamp, still didn't work. Had to take it to a service dealer, who just called me to inform me the television is basically, beyond repair. In short, one of the voltages in the television is only putting out 300 watts, when it should be 1700, which results in a problem with the ballister circuit, and possibly affected the main circuit board, of which is no longer available. To even start to fix the television, it would cost app. $1000, and then, the main curciut can be checked, and if ruined, I'm out the money and still no television. I told the repairman to put it back together and we'd pick it up and store it in the garage. I feel Panasonic has a real lemon, and reading the complaints on the consumer affairs web page I'm not alone.

    Because of excess medical bills, as well as gas costs, etc., we cannot afford another television, and are paying for hd reception, with no television. I thought when I purchased this television (just a note, it was purchased with my father's death benefit, because he always wanted to buy us a television for our new house, but passed away before he was able), which is the most expensive television I've ever purchased, it would last a lot longer than 31 months.

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    Reviewed July 1, 2008

    my replacement tv from the class action lawsuit ,, the bulb blew out on the new tv after 8 mo bulb was never suppost to go it did go, no warranty on the new one something is up here i'm not the only one

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    Reviewed June 30, 2008

    On December 17th 2004 I bought a brand new Panasonic PT 43LC14 from Sears for $2500 of my hard earned cash. I even bought the extended warranty. Well the extended warranty just ran out on December 17th 2007. By know you've guessed it. Last night (6/29/2008) my TV did not work. Both Panasonic and Sears told me that I would have to deal with it and they can not do anything for me.

    After doing some research I found the same problem with a lamp (TY-LA1000 REPLACEMENT LAMP) that actually caused a settlement with a law firm and Panasonic. Now I have to pay 300 for the lamp, 100 for a service call plus time and labor.

    Stress! Money is tight and no way to pay to fix it or buy a new one.

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    Reviewed June 28, 2008

    I truly can say what the term means when you purchase a DEAD HORSE. I have a 23 month old Panasonic HDTV Model no. PT-LCX15 which incorporates the famous controversial low life lamp part no.TYLA-1000. I also know what the term, Thrown under the Bus means after I talked to several people representing Panasonic.

    I have to purchase a new replacement lamp and then I am getting rid of this TV.

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    Reviewed June 28, 2008


    I truly can say what the term means when you purchase a DEAD HORSE. I am so fortunate to have a 23 month old Panasonic HDTV Model no. PT-LCX15 which incorporates the famous controversial low life lamp part no.TYLA-1000. I also know what the term, Thrown under the Bus means after I talked to several people representing Panasonic.

    I have to purchase a new replacement lamp and then I am getting rid of this TV.

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    Panasonic TV Company Information

    Company Name:
    Panasonic
    Year Founded:
    1918
    Address:
    2 Riverfront Plaza
    City:
    Newark
    State/Province:
    NJ
    Postal Code:
    07102
    Country:
    United States
    Website:
    shop.panasonic.com