Panasonic TV Reviews
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About Panasonic TV
Panasonic Microwave produces high-performance microwave ovens. Its offerings include countertop, over-the-range and built-in models with inverter technology, sensor cooking and turbo defrost capabilities.
Visit shop.panasonic.com/pages/panasonic-smart-tvs- Excellent picture quality
- User-friendly features
- Good sound quality
- Frequent repairs needed
- Poor customer service
- High repair costs
Panasonic TV Reviews
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Reviewed July 25, 2009
I have replaced the lamp twice in a 4-year period. It's $300 for each lamp replacement.
Reviewed July 20, 2009
I have bought the Panasonic 50LC13 TV around five years ago. So far, I have replaced three bulbs. Now, it is gone again. I took the Best Buy warranty; hence, some of the bulbs were replaced by Best Buy and I replaced a couple myself. I need to replace it again. It became a routine. I started disliking Panasonic TV. I have another TV from Sony which I bought 12 years ago and I never have to spend even a penny on it, and it still works great. I wish I should have stuck to Sony. Lesson learned.
Reviewed July 5, 2009
The fist lamp burned out after 3 years and 1 day (March 2009). The replacement lamp burned out just 4 months after installation (July 3, 2009). The first lamp cost $248.00 to replace. We have not replaced the second lamp yet. At the cost of $250.00 per lamp, this TV is far too expensive to maintain and own.
Reviewed July 4, 2009
I purchased an LCD projection TV in November of 2005. I just recently received a message on my TV requesting me to replace the lamps inside the TV. With limited use, I would have expected to get many more hours out of this unit before having to replace the lamps. Furthermore, I understand there was a lawsuit against Panasonic regarding faulty and even dangerous lamps within certain Panasonic LCD projection TV's. My specific model number is PT-44LCX65. Replacement lamps cost approximately $300 and from my research, it looks like it's also dangerous to replace the lamps due to certain chemicals.
Reviewed June 16, 2009
I purchased a 50 inch Panasonic HDTV for over two thousand dollars at Sears in Kingston, NY. 1-1/2 year later, the lamp died. Sears would not help. No extended warranty lamp cost would be $250.00 plus installation. I understand there was a lawsuit but I could not get $250.00 because in order to get the $250.00 for the lamp cost I would have had to have purchased it. I do not have $250.00. This is not right. No one backs their products up anymore. I notice items are build to break.
I am a 57 year old woman and I am mentally fatigued from this ordeal. Sears sold me the products, Panasonic put it on the market and it does not work. Please help me. I have paid 2,000.00 dollars for a TV that does not work, just sitting in my room. I am exhausted from calling and getting no help or replacement.
Reviewed June 13, 2009
Extremely frustrated over the issue of our Panasonic 60" LCD TV failure. We have model PT-60LC14. The TV is hardly used, being that it sits in the guest room, not even close to a 2000 hours of use. I was watching a DVD and the thing turned off and a red lamp LED starts flashing. I called Panasonic service center and was told that most likely, it was a lamp failure and to "do yourself a favor and just buy another set". I purchased this unit new at $1900.00 from Sam's Club. That's no favor! I purchased it in 2006. I have an RCA 50" screen, which was purchased in 1992 and still works fine in our bedroom. So it would not be unreasonable to expect a newer, more updated 60" LCD would last at least as long.
After reading some of the comments about the headaches dealing with Panasonic on these issues, I've decided not to purchase any more products by Panasonic. I didn't mind paying a little higher price, if it meant I'd get a better quality product. However, anyone can plainly see that this is not the case here. Deeply disappointed with Panasonic and their handling of this matter. I did not appreciate the runaround that I got.
Reviewed June 10, 2009
The lamp on my TV set has burned out. The set is only three years old. I will need to replace the bulb.
Reviewed June 10, 2009
The lamp in my Panasonic LCD TV, Model # PT43LC14, is not working. I got this TV just under 2 years. I am paying for a TV that does not work. I paid over $1300 for this TV. I am stuck with this.
Reviewed June 9, 2009
I had a DVD/VCR combo Panasonic DMR ES35VS sent to their repair shop to be repaired. They told me two weeks later the player couldn't be repaired and they would send me a check for the market value of the item, $80. When I asked how they determined this figure, they said it was a 3rd party wholesale place. When I asked who and how can I contact them to for validation of the settlement, they said they couldn’t give me this information. I fear this $80 settlement isn't correct.
Reviewed June 9, 2009
My 5-year-old Panasonic CT20SL14J TV quit. No picture. Many others are experiencing the same failure of this product based on complaints found on the web.
Reviewed May 29, 2009
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Reviewed April 28, 2009
Reviewed April 18, 2009
We purchased a Panasonic HDTV model number PT-50LCX64 flat screen TV approximately 3 years ago. We will get a warning on the TV that states, "Your TV will turn off in one minute - call a TV technician to have the air filter cleaned." We did just that, called a TV repairman. He came out, removed the back speakers, took a dust cloth, lied to me & stated that there was a tube at the bottom of the speaker that let air flow through to cool the bulb. This technician charged us $697.44 to do that plus replace the projection bulb.
One week later, the same warning came up. I called a service technician & told him about the problem. He told me that the speakers had nothing to do with cleaning the filter - but he said he was going to be honest with me. He did not have a service manual on the PT-50LCX64 & then referred me to a download on another TV, the PT-52LCX15-B. I tried to download this service manual to my computer & it will not download. So, we have been ripped off by the TV repairman & the Panasonic technician only has little information available on how to clean the filter.
Reviewed April 15, 2009
My Panasonic LCD TV, model PT-52LCX65, mentioned in the class action suit is already underway. My LCD bulb failed after light usage, maybe 3000-4000 hours. It's supposed to last 10,000. The bulbs appear to be $300-$400.
Reviewed April 12, 2009
I purchased a 50 inch LCD TV. After reading your pages of complaints, ours is similar to the the person who had the purple spots on the display and the blue squiggly lines. It was purchased at Wal-Mart in March '06. They should have told us about the class action suit. It's our fault but...
Reviewed April 12, 2009
We bought a 50-inch LCD HDTV about 2 1/2 years ago. We paid about $1,800 for the TV. The screen is covered with blue dots. We haven't had the problem with replacing bulbs, but now the optical engine is going out. Panasonic called a repair person to come check out the TV. Then Panasonic denied the fixing of the optical engine as it's no longer under warranty. So we had to pay the repairman $85 for nothing when Panasonic initiated the repair! I think it is ridiculous that a TV that should last many years is already having problems. Actually, it's been going on since the TV was about a year old and the lamp light came on.
We bought a new lamp, but waited to install it. We mistakenly thought the lamp was slowly going out - accounting for all of the blue dots. Wrong! We ended up using the replacement lamp and figured out that it made no difference. So we have an expensive TV that gains more and more dots everyday, which diminishes the quality of the picture. Soon it will be unwatchable. My husband called Panasonic and after a few phone calls, one where he was told that Panasonic would fix any problem with our TV, they won't help us.
I would dearly love to be a part of a class action lawsuit to make Panasonic stand by their defective products. I have 3 blogs and I am going to voice my dissatisfaction with Panasonic. I encourage everyone else to use word of mouth and the internet to get your voice heard.
Reviewed April 9, 2009
Much like the others regarding the injustices by the company, Panasonic, I too have a Panasonic DLP model PT52LCX65 that has already had one lamp and will not quit shutting off due to air filter needs cleaning. I, as many, was not notified by Panasonic of any class action. Their failures have caused me to actually not have a television any longer and the cost of the second lamp placement that allegedly this should take care of any problems when in fact it just cost me an extra $375 on top of the cost of the television that does not work. And Panasonic does nothing to alleviate other than duck and cover. As of this date, they have not told me of any class action and sorry, but I am sure that the letter with my intent to pursue legal action will result in such.
Reviewed April 4, 2009
The TV was 13 months old when we started getting blue squiggly lines and purple spots. When we contacted Panasonic about a new lamp (we were entitled to a free one), they said it was not the lamp but it could be the processor which costs almost as much as the TV itself. I have read other reviews from consumers with the same problem. Panasonic does not stand by their products. I now have a $1,400.00 TV sitting and collecting dust. Can you help at all or offer me a suggestion? The TV is a Panasonic PT-44LCX65. Thank you.
Reviewed April 3, 2009
In 2005, we purchased a Panasonic TH-42PX25 Plasma TV for $2300. The next year, the same TV was $1000, but that's not the problem. Within the first year, the digital tuner failed and the TV was repaired under warranty. Less than a year later, the same tuner failed again. This time Panasonic split the cost of repair. Less than a year again, the same problem occurred. This time Panasonic provided the part and I was responsible for labor and transportation cost. In less than a month, it happened again. This time Panasonic would offer no assistance. They did offer to sell me another TV at a reduced rate, but I find the same TV for $100 less than what Panasonic offered it to me. So now I have an expensive TV that is worthless and because of economic problems, I cannot afford to go out and replace it. So now I have a $2300 boat anchor and no TV.
Reviewed April 2, 2009
My only 18-month old TV (model TH-42PZ700U) lost 1 power board and 2 buffer boards. Service tech cannot get replacement buffer boards, possibly meaning that lots of these are failing. It sounds like a lemon, but no help yet from Panasonic or Best Buy. Anyone else have this problem with this model or other Panasonic plasma TVs?
Reviewed April 1, 2009
I have a Viera LCD 32 inches and it was bought from E-Zone in Bangalore. Warranty got over just 3 months back and the screen color started deteriorating. I lodged a complaint with the service station and a technician was sent to the home who suggested I send the LCD to the service station to get it repaired. In turn, my LCD was picked from my house and I got a call today from them stating that the panel itself has gone bad and I need to pay Rs. 26000 to get it fixed. I can understand if it was a minor fault and I need to pay since I am out of warranty, but what kind of product is it that it worked only for a year and now failed to work immediately after warranty is over? I am not paying and I would request Panasonic Customer Care team to look into this matter. I am going to escalate this further so that it can be "actioned." I'm not sure about the results though. If anyone has any contact of a Sr. Manager in Panasonic, please provide that to me. I have also written them an email.
Reviewed April 1, 2009
The lamp on my Panasonic television is burning out and I am filing a complaint with Panasonic in hopes to be reimbursed for the lamp.
Reviewed March 21, 2009
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Reviewed Jan. 5, 2009
I purchased a Panasonic TV model PT-50LC13 on 12/14/2003. I've had the lamp (Ty-LA1000) replaced 3 times. On the third time they replaced the ballast also. That was in 2007 under Best Buy warranty. It just went out again on 1/4/2009. After looking on the internet I found out about the replacement settlement. When I go to the page it says it expired 11/30/2007. I would like to know what options I might have.
Reviewed Jan. 4, 2009
I bought an LCD TV PT-44LCX65 3 years ago. We barely use this TV. Each of my children have their own TV in their bedrooms. I have one on my work room, my bedroom and my office. This TV is usually used when we have family over or on my husband's day off. We just came back from a Christmas vacation (two weeks). My son (who is on vacation from Virginia) tries turning on the TV and it does not do anything. We call Panasonic and they tell us that the problem is the lamp. It costs over $300.00 to replace it...How can a TV that is barely used can have this problem with a light bulb that is supposed to last longer??? I want Panasonic to replace my lamp TY-LA1000 for free. This TV has not been used enough to burn the lamp so soon.
Reviewed Jan. 3, 2009
I purchased a Panasonic 50 Plasma TV model # TH50PX600U. After 1 year 11 months the TV does not work. Only half of the TV screen shows a picture, with no color-mostly green. Only certain channels function. The HDMI inputs do not work. An authorized service representative says two circuit boards are corrupt and will cost $900.00 to repair. It is ridiculous that any TV would fail after 1 year 11 months - naturally outside the manufacturer's warranty. I will never buy a Panasonic product again.
I did purchase a 5 year extended warranty from Consumer Priority Service and now have read the fine print that they don't want you to see. This company has the discretion to do whatever they want, so therefore, Consumer Priority Service refused to repair my TV stating it is a total loss, then devalued the TV. (That's in the fine print.) I paid $2500 for the TV and $399 for the insurance. Consumer Priority Service offered me $359 - what a joke! Or I can ship the TV back at my expense, and they would offer me a refurbished TV or $729. Guess what? Packaging, shipping and insurance cost around $400 and they still have the right to refuse the product if they think there is any damage. Consumer Priority stated if I ship the TV back I should insure for $2000.
I then asked why they would only give me $359. CPS (Woody) couldn't answer that question. I told him I would not attempt to fraudulently deceive the shipping company if CPS was only going to give me $359. Regardless, Consumer Priority Service is out less money than the $399 I paid. They still make $41 profit. They never lose. The fine print allows them to do whatever they want. My recommendation is not to ever use this Company.
Reviewed Jan. 3, 2009
Bought an LCD TV and Home Theater unit approximately 2 years ago. Started having problems with the Home Theater unit first. Speakers stopped working (after 18 months) then eventually DVDs and CDs would not load. Next the LCD TV had problems. It has a green line on the screen and no picture above the line. Digital signal also breaks up and picture is off center when used with other video devices. Inquired via email to Panasonic customer service and got a canned response of take them in for service.
When I inquired, at a service center, about the cost it is definitely not worth trying to repair the items. I have researched these Panasonic items and found that these issues seem to be problems inherent to Panasonic LCD TVs and Home Theater systems. Panasonic does not seem to want to correct the issues. They would prefer to sell inferior products at inflated prices and destroy their reputation with the public. I have told a great deal of people about these issues and have instructed them to steer clear of Panasonic electronics. I have since replaced these items with Sony as Panasonic has lost a customer for life.
Reviewed Jan. 2, 2009
I purchased a Panasonic PT50LC13 TV on 9/20/05 because we lost our living room furniture in Hurricane Katrina. The store where we purchased from told us that the TV had a lamp that would last for 10,000 hours of life. In August of 06 the TV did not have a picture but the audio was still working. The store where we purchased it from sold us a one year warranty service so they came out to fix it. They said they had to replace the lamp even though there was only around 500 hours of use. Then in February of 08 the lamp died again with nowhere near the 10,000 hours of use. However, the warranty was expired from the place of purchase and the company said that I had missed the deadline to settle in a class action suit. Once is my fault, twice is your fault and fortunately I am not stupid enough to fall for it the third time so I am not spending money to buy another lamp when two of them have gone out way before their life expectancy. I bought a different TV!!! My question now is what in the hell do I do with this huge piece of crap?
Reviewed Jan. 1, 2009
I purchased a Panasonic TV model # PT-50LC13 from Best Buy 4 yrs ago. I had to replace the TY-LA1000 lamp in the first 4 months of purchase. The TV would not turn on. You would just hear the fan going on. The TV since then would turn on but sometimes it would take 5-10 minutes to turn on and display the image. About a month ago the TV stopped working. I called Panasonic and they told me it was probably the lamp. I was kindly advised my warranty had expired so, I had to pay for a lamp approx. $300 which I paid and they mailed it and I had a tech guy install it from one of their service centers in Lancaster which I also had to pay for an evaluation and they said they are constantly having issues with these TVs due to the lamps. They replaced the lamp but the TV still didn't work. They said it may be the ballast or at worst could be the engine. They also mentioned that there was an action lawsuit filed on this unit and seemed surprised that I still had the TV.
I was not aware of such a lawsuit before. This TV cost me approximately $3000.00. I purchased this TV hoping that I was buying a reliable and quality product for the price and received totally the opposite. I always had purchased Panasonic based on quality, but I see now that they care about production not quality and they are releasing defective products out to the public without caring about the financial burden. Neither Best Buy nor Panasonic contacted me about this lawsuit. When I asked Panasonic directly about the class action lawsuit, they said they could not do anything because the remedy date had expired 11/30/07 and they could no longer do anything. I told them they knew I had a faulty unit and why I wasn't notified and they said a third party company was responsible for notifying consumers, but somehow they did not get everyone like me regarding the faulty lamps/ballast in their LCD models.
I don't know how many other people are out there with these units, but I feel another lawsuit should be filed to address those left out like me who had no clue that there was a lawsuit. This initial lawsuit was filed in '06 in New York on behalf of consumers who purchased a Panasonic LCD projection TV model pt 50lc13 with defective lamp. Customers complained Panasonic LCD TVs failed far before the promised 10,000 hours of lamp life. Although Panasonic admits no wrongdoing, it has agreed to a class action settlement. Panasonic had agreed to give customers an extended warranty until November 30, 2007 or reimbursement of monies spent to replace failed lamps. Or if the consumer has had three or more issues with the TV, they can get a replacement TV, or if the consumer chooses, a $1,000 rebate certificate toward the purchase of a new Panasonic TV with a retail price of $1,500.00 or more. When I asked Panasonic about this, they just played ignorance and pretended not to know anything about any replacements. Panasonic should be ashamed of delivering defective products to the market. This is highway robbery with a license!
Reviewed Dec. 30, 2008
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Reviewed Oct. 17, 2008
PT-52LCX66 HD LCD Projection TV - Power supply failed after approximately 2 years of use. Indications are that two diodes and a resistor burned out. Total estimate to replace the power supply is $570.00. Panasonic will not sell service manuals to consumers. I was not made aware of Class Action Suit despite the fact that I registered the TV when purchased in Dec. 2006.
Reviewed Oct. 12, 2008
My bulbs for this tv last about 1 year at $275 or so. Every time, I have to replace it.
Reviewed Oct. 7, 2008
I bought an LCD Panasonic TV four years ago from Ultimate Electronics. I have replaced the bulb five times and the bulb went out today. I called Panasonic and they said there is nothing they can do because they settled a class action lawsuit in 2007. I was never informed of this lawsuit because Ultimate Electronics went out of business. So now I have just wasted three thousand dollars.
Reviewed Oct. 1, 2008
I was reading the article on your site linked: https://www.consumeraffairs.com/news04/2006/09/panasonic_settlement.html. I have a PT-43LC14 and my t.v. gave me a warning that my bulb died. I bought this T.V. because the salesman said it wouldn't die unlike a Plasma which would fade in time, how untrue. Well I also require the TY-LA1000 and had no idea how install one myself. I am glad I read your article and learn that the process is not safe to preform. Thank you.
Reviewed Sept. 30, 2008
I purchased a PT50LC14 several years ago. The television has worked well and recently, the lamp service warning has appeared on the screen. I checked the manual and it advised to purchase a TY-LA1000 replacement lamp. I ordered the lamp. When I attempted to follow the replacement instructions, I discovered that I do not have a TY-LA1000 bulb in my set.
I've had a difficult time trying to convince Panasonic that my bulb is not a TY-LA1000. I was finally able to convince someone at Panasonic to give me an email address so I could send them photos of the bulb in my set. Still no answer from Panasonic.
I haven't experienced any economic damages, but do have some frustration dealing with the Manufacturer. I'm really just trying to find out how to identify what lamp is in my television set so I can buy a replacement lamp. Has anyone had any similar problems? Does anyone know about any alternative lamps for the PT50LC14?
Reviewed Sept. 30, 2008
I purchased a Panasonic LCD TV - Model # PT-50LC13 in September 2004 - it is now September of 2008 and the bulb is already burned out 5 times in 5 years. The first time it happened less than 2500 hours on a bulb that claims it can last 10,000 hours, I finally became and expert replacing the bulb. Unfortunately I never saw the complain for I would have joined earlier.
Sears who service my TV never told me about this suit. I need them to do something about this because it costs too much to buy the bulb.
Reviewed Sept. 28, 2008
other bulb's are going not just 1500 ty. la500 are not lasting ive replaced 3 in a year.@300 x 3 900.00 its a shame that nothing is being done about anything anymore.and what does go to court takes yrs.
lets see 900.00 a yr thats my house ins. payment in full for a yr econoic! everything food and bills this money to keep tv running! and how many people are forced to try and fix bulb my be hurt by opening up tv instead paying out more money to tv repair man. bottom line is a lamp that doesnt even last a yr. Consumer's are being riped off
Reviewed Sept. 27, 2008
My Panasonic PT-44LCX65 which has the TY-LA1000 bulb just went out. I don't watch my TV that much, so I've surpassed the November 2007 deadline for the class action to replace these bulbs at no charge. Is there anything that I can do to get a replacement bulb since there is obviously an issue with these! Please help me!
At $300 a bulb I would feel ripped off if others got theirs replaced for free just because they used it for more hours than I did before the expiration of the Class Action. I can't afford a $300 dollar light bulb.
Reviewed Sept. 21, 2008
I have the Panasonic PT50LC13 which has now blown a bulb for the fourth time. My third lamp failure was in February 2008, just over 2 months after the deadline for the original lawsuit. I asked the Panasonic representatives what my options were and they kept referring me to the website tvlampsettlement.com and said their hands were tied because of the ruling in this lawsuit. The only option they could give me was to buy a replacement lamp (all told cost me 314.12). I was very upset but accepted this because the first 2 replacement lamps I got were under warranty.
I was told that the problem was with the bulbs, not the tv. I was told that the original bulbs made and distributed for the tvs were no longer being used and that the company changed something about the bulbs to make them last longer. We waited for almost a month before we decided to order the lamp because we just didn't want to put money into a black hole. Also, each time our tv went out it took several weeks to repair. Finally after almost a month of contemplating what to do, I asked one of the Panasonic representatives if the lamp that I was replacing was an old (defective) or new (supposedly fixed) lamp. It had lasted I believe just a few months more than a year. I wanted to give the number off of the lamp itself to a representative and have them check the lot number. No one in the customer service or parts department could tell me who would even have this information.
I finally received a call back from a supervisor who asked me what year was on the lamp. I told him 2004 and he told me that was an old (defective) lamp. I asked him if he was sure and tried to give him the number off of it, but he told me he was sure that the lamps made in 2004 were the old ones. So I sucked it up and bought a new lamp (again, this cost 314.12). I was very upset when the new (and supposedly fixed) lamp arrived with the date stamp of 2004! I ordered that lamp on April 1, 2008 and it is September 20, 2008 and my tv lamp is blown.
Reviewed Sept. 12, 2008
PT-52LCX65 Panasonic television purchased from Sears in August 05- so its just over 3 years old. It has had a light engine failure, a software patch, three bulbs, and now nees a ballast repair. We purhcased a five year warranty, so we haven't had to pay out of our pocket, BUT we always have to go with out a TV for 7-10 days when one of these problems occurs. We would like money from either Sears or Panasonic towards another TV that doesn't have all of these problems.
We didn't pay $3000 for a TV that has to be fixed every six months.
Reviewed Sept. 12, 2008
I bought a Panasonic PT-50lc13 in 2004. I am on my 4th lamp (ty-la100). I just found out that there was a class action suit. Bestbuy could not provide me with any information and I cant seem to get any help from panasonic.
Reviewed Sept. 12, 2008
Original purchase of model PT-52LCX65 was November 11th 2005. The bulb burnt out and was replaced in January of 2008. The bulb - TY-LA1000 was replaced Jan 28/2008 . Now the buld ia gain in need of replacement. This time much, much less hours. I am not sure it is the bulb causing this issue.
The original purchase was 2600.00 CN, now 2 bulbs (800.00) later, I am still wondering why I get only a year, or even less out of a light bulb?
Reviewed Sept. 6, 2008
My LCD 32 inch TV has lines in it Im still under warranty and they are telling me that my warranty dont cover it. I purchases the T.V. in November 2007 I payed $800.00 Panasonci is teeling me that its not they problem.
Reviewed Sept. 3, 2008
This is the 2nd replacement lamp that has been put into this television in 2 years. The lamp does not even last one year and they are about $300.00 to replace. Very frustrated to know that it is going to cost me $300 a year to run a television I bought for $2500.00. This is an outrage and we should not be excluded from the previous lawsuit.
Reviewed Sept. 3, 2008
I purchased a t.v at circut city in november 2006.Panasonic Model PT-44LCX65.The lamp went out in sept 2008
this lamp purchase will cost me 300
Reviewed Sept. 2, 2008
My family bought this Panasonic PT-50LC13 in 2004 and every year we place this lamp once or twice that cost us about $400 each time! There was a civil action suit on this, yet no one (Panasonic or BestBuy where we bought the TV) notified us.
This is just too much for consumers to handle and I see everywhere who has the same situation on this Panasonic TV and they should be shamed on themselves and how they handled on their product.
Reviewed Sept. 1, 2008
I purchaced this tv from a store I had it for four months and the lamp went out on me it is the 60' panasonic projection lcd with the lamp ty-la1000 I recently moved i lost my reciept the people at the store know Zi bought there and they said they cant help because i don't have the reciept
i paid three thousand for this tv and still have not been able to afford to get it fixed it has been sitting for the last five months collecting dust
Reviewed Aug. 29, 2008
I purchased a Panasonic PT-43LC aprox. 3 years ago and like most of the rest was told the lamp went out by Panasonic tech service and ordered a new $280.00 light bulb. It was bad enough that I had to order parts for a $1600.00 TV 3 years into it but to add insult to injury the new lamp didnt fix the problem and I was told I had to call a local service co. This cost an additional $500.00. I am now $780.00 into a 3 year old tv that I assume will break again in 3 more years. Got no help from panasonic, after 2 hours on the phone with customer service they told me I would qualify for a customer loyalty of 15% off my next Panasonic TV. I wouldnt buy a new Panasonic if they offered 115% off.
$280.00 for a new bulb I didnt need and an additional $500.00 for a service call to fix the 3 year old TV
Reviewed Aug. 27, 2008
60 Inch LCD TV, Bulb needed replaced way before its advertised lifespan. $300.00 for a new bulb...ridiculous! Model# PT60LCX64
Reviewed Aug. 27, 2008
60 Inch LCD TV, Bulb needed replaced way before its advertised lifespan. $300.00 for a new bulb....ridiculous!
Reviewed Aug. 24, 2008
3 lamp lights in 3 years. There was a class action suit that ended in Nov. 2007 that I didn't know about, but from what I read on it I still have the right to a new TV or Rebate.
Reviewed Aug. 21, 2008
We have two panasonic lcd TVs. One model the PT-43LC14 which has been out for over a year (its 8/20/08 now) and a PT-50LC14 which hasn't been used a lot and now is going out. Both TV's were purchased in 2005. The one that is out was purchased in Jan other in May. We can't afford to replace to bulb on either and there is NO reason it should go out with FAR LESS than the promised 10,000 hours.
Reviewed Aug. 18, 2008
The lamp went out on my Panasonic 61 tv and to replace the TY-LA1000 lamp, it is going to cost me at least $300. Shame on you Panasonic. I now have a $2000+ wall ornament. I only wish I had known about the class action suit.
I now have to work overtime to buy the lamp. Thanks alot Panasonic!
Reviewed Aug. 17, 2008
Short bulb life on PT-44LCX65 TV
Having to replace bulb
Reviewed Aug. 7, 2008
I bought a house last February from a Best Buy executive who had been transferred to another region of the country. He left the Panasonic Model # PT-50LC13, that he had built a wall system around, with the house. This June the bulb went out. I've been checking online to find a replacement because I don't intend to pay nearly $300 to replace it through Panasonic itself.
In my research I found reference to the class action lawsuit which expired last November, and which, of course, I missed out on. That, and the previous owner didn't leave the invoice for the TV with the TV booklet when he sold me the house. I hope the bulb I just ordered from an online bulb dealer works at least until we sell the house early next year as I will not replace the bulb again. Actually haven't missed having the TV since we had a second one, but now that that has gone out also the less costly option was to replace this bulb rather than replace the other tv.
Price I'm paying for the bulb only is $115 with shipping. My son took the back of the tv off and agrees that the bulb only can be replaced into the existing casing. A much more economic option than replacing both the bulb and casing.
Reviewed Aug. 5, 2008
They finally gave me the name of another shop where it was eventually fixed for $350. They told me that All Electronics hadn't even put the set back together inside. I called Panasonic several times to complain that they are referring an ill-qualified repair shop and that they should cover the $165.00. I could never get anyone to call me back so I wrote a letter of complaint and then a return-receipt letter. I cannot get anyone to even respond to me. I spent $165 at Panasonic's recommended repair shop and they didn't do anything.
Reviewed Aug. 1, 2008
We purchased a LDC 50' Panasonic TV in 04' and have since replaced 3 lamp units. It was not until this last lamp in 7/08 that we were told about a class action lawsuit that had ended in Nov 07'. I asked why in 05' and 06' when we talked to sales representatives we were not told about the problem or lawsuit and why we were never notified of the lawsuit by mail. We were told that the lawsuit was over and they were not liable to help us in any way. I feel that Panasonic FAILED TO NOTIFY us about the lawsuit and ongoing issues with our t.v. They have yet to help and should be held responsible for the replacement or repair of there product. We were not included in the lawsuit because they did not notify us of the problem and now we are stuck with the cost to replace future lamps.
Reviewed July 29, 2008
We purchased a Panasonic Model PT-50LC13 tv in 2003 and with the cost of the extended maintenance agreement we purchased we have 3500.00 invested. This TV has been a nightmare for us and Panasonic does not offer any help. It has gone out on us six times in 4 1/2 years and we have had down time waiting for parts, once it was over a month.If there is a class action suit, we were never notified and would like to be included.
Reviewed July 29, 2008
I own the Panasonic projection display tv, model # PT-50LC13. We bought it in November 2004, had to replace bulb in January 2006 and now bulb has been out again since May 2008. I didn't know anything about class action suit before now, since I am looking at buying a new bulb- again!
Reviewed July 23, 2008
Purchased the Panasonic PT-52LCX66 LCD television for right around $1,800 and within 18 months, the main system control board is not working according to a technician who looked at the TV in my home. This part is $295 from Panasonic but they will not let individuals purchase them because they say the repair is too difficult. It's basically like a mother board for a computer that other components plug into it. The repair company wants $250 to unscrew the cover off the television, unplug a few wires and unscrew a few screws, then replug everything back into the new part. $550 total repair job for something I can do because Panasonic is worried some Yahoo will forget to unplug the TV from the wall and get electrocuted.
The cost to repair this is too much, Panasonic will not allow consumers to purchase parts for something they own. The television repair companies will not charge by the hour but only a flat rate for something that will take less than an hour to fix.
Reviewed July 18, 2008
I purchased a 44 inch LCD Rear Projection HDTV, PT44LC, in 2006 for $2,000. Now I have five green box spots and two red spots on my TV that are permanent and cost $$$ to repair.
Reviewed July 15, 2008
Panasonic HDTV 50 inch TV. Purchased in March of 2005. 1-1/2 year later the lamp went out and I was told I had to pay 300.00 plus labor to replace this. the TV was over $2,100.00 Now it is just sitting there in my room. I cannot afford to replace this. Sears will not help me nor Panasonic. I am a 56 year old widow. Please help me with this. Than you
Cannot use the tv and it was so expensive.
Reviewed July 15, 2008
I bought a Panasonic model PT-50LC-13 HDTV in 2004 and have had to replace the bulb twice. I thought maybe I was just unlucky with the life of my bulbs but have recently heard about the failures on all these Panasonci bulbs. I also recently read of a settlement in 2006-2007, which I was not able to be a part of since I did not know about it.
The cost of the replacement bulbs is enormous and the time to order/wait/replace/ is a pain. Is there another class action going on or can I still get in on the previous one?
Reviewed July 15, 2008
i have a panasonic pt-60lcx63tv which i purchased at costco 2 years ago sinse then i have replaced the bulb twice at a expense of 1200 dollars. the tv is inthe shop again. at this point i dont know how much this will cost it does work but after 15 minuts or so it turnes it self off im not sure why. but my suspicion is that it will cost me several hundred more dollars.
3000 dollars for tv 1200 in repairs so far. iv got 4200 dollars i a tv that wors only some times although the picture is good when it wors this is not what i bargined for
Reviewed July 14, 2008
We bought a 50 Panasonic Viva August 2005 and now it does not work at all. The screen is blank and it makes a funny noise like it is trying to come on but then eventually gives up and automatically shuts off. We spent $1800 on this tv and now it doesn't even work.
Reviewed July 13, 2008
Tv lamp was replaced about a year and a half ago and is already bad. The lamp life did not even come close to the 10,000 hour life that was stated in the lamp specs.
The economic impact is a hard on our pockets. Not only are we incovenienced with the financial burden but also the stress that we endured without a working TV.
Reviewed July 10, 2008
I was part of a class action suit against Panasonic Corp due to a LCD Projection TV set, which was found to have a defect in it's projection lamps. I puchased one of these televisions and experianced three perfomance problems with the lamp within a year of purchase, and is already on my fourth lamp outage. As a remedy, I was eligable for a replacement TV or a rebate certificate torwards the purchase of a new TV. All requried documents were completed and mailed well within the time frame allowed set forth by the Garden City Group, Inc., a law firm in Melville, NY. A settement has been reached as Panasonic agreed to such remedies however, I have not been notified regarding the status of my case. Mean whle, I own a conversation peice in my living room, bearing the name Panasonic.
I spent well over $2,000 for this TV and it has been nothing but a nightmere. Its good to know that someone knew that consumers were getting the bad end of the stick from Panasonic and a case was allowed into court. I submitted all documents, and still nothing has been done. I know a remedy has already been issued regarding this case, is there anything more I can do?
Reviewed July 9, 2008
Bought a new tv model #PT-52LCX15 and the lamp went out on 7/8/2008. The tv was bought on 7/12/2006 what a shame. I was never notified about a class action lawsuit now I just found out today 7/8/2008.
ripped off totally! $1,700.00
Reviewed July 9, 2008
PT-40LC12 Panasonic projection display bulb replacement
Reviewed July 7, 2008
I purchased a panasonic PT50LC14 in February 2005 for $2300 I have had nothing but trouble with the stupid lamp. Panasonic didnt want to do anything for me. I had to purchase another lamp and that exploded too six month later. So here we are after all the money spent and no TV. I'm done spending money. Please help.
We've been without TV seven months combined. It just sits there for decoration. I wasted my money. I can't afford another TV and Im not spending one more penny on yet another lamp.
Reviewed July 7, 2008
we purchased a pt50lc14 in february 2005 we've been having a lot of problems especially with the lamp ty la 1000. panasonic was not willing to help us with replacing the defective bulb. so i had to purchase another one that did not last either. i have been ripped off of $2300 plus a 200 dollar lamp please help
we can't watch tv
Reviewed July 3, 2008
Purchased Panasonic PT50LC13 television Aug. 2005. From that time until May, 2008, there have been a total of four lamps in the television. This last time, I purchased a lamp, still didn't work. Had to take it to a service dealer, who just called me to inform me the television is basically, beyond repair. In short, one of the voltages in the television is only putting out 300 watts, when it should be 1700, which results in a problem with the ballister circuit, and possibly affected the main circuit board, of which is no longer available. To even start to fix the television, it would cost app. $1000, and then, the main curciut can be checked, and if ruined, I'm out the money and still no television. I told the repairman to put it back together and we'd pick it up and store it in the garage. I feel Panasonic has a real lemon, and reading the complaints on the consumer affairs web page I'm not alone.
Because of excess medical bills, as well as gas costs, etc., we cannot afford another television, and are paying for hd reception, with no television. I thought when I purchased this television (just a note, it was purchased with my father's death benefit, because he always wanted to buy us a television for our new house, but passed away before he was able), which is the most expensive television I've ever purchased, it would last a lot longer than 31 months.
Reviewed July 1, 2008
my replacement tv from the class action lawsuit ,, the bulb blew out on the new tv after 8 mo bulb was never suppost to go it did go, no warranty on the new one something is up here i'm not the only one
Reviewed June 30, 2008
On December 17th 2004 I bought a brand new Panasonic PT 43LC14 from Sears for $2500 of my hard earned cash. I even bought the extended warranty. Well the extended warranty just ran out on December 17th 2007. By know you've guessed it. Last night (6/29/2008) my TV did not work. Both Panasonic and Sears told me that I would have to deal with it and they can not do anything for me.
After doing some research I found the same problem with a lamp (TY-LA1000 REPLACEMENT LAMP) that actually caused a settlement with a law firm and Panasonic. Now I have to pay 300 for the lamp, 100 for a service call plus time and labor.
Stress! Money is tight and no way to pay to fix it or buy a new one.
Reviewed June 28, 2008
I truly can say what the term means when you purchase a DEAD HORSE. I have a 23 month old Panasonic HDTV Model no. PT-LCX15 which incorporates the famous controversial low life lamp part no.TYLA-1000. I also know what the term, Thrown under the Bus means after I talked to several people representing Panasonic.
I have to purchase a new replacement lamp and then I am getting rid of this TV.
Reviewed June 28, 2008
I truly can say what the term means when you purchase a DEAD HORSE. I am so fortunate to have a 23 month old Panasonic HDTV Model no. PT-LCX15 which incorporates the famous controversial low life lamp part no.TYLA-1000. I also know what the term, Thrown under the Bus means after I talked to several people representing Panasonic.
I have to purchase a new replacement lamp and then I am getting rid of this TV.
Panasonic TV Company Information
- Company Name:
- Panasonic
- Year Founded:
- 1918
- Address:
- 2 Riverfront Plaza
- City:
- Newark
- State/Province:
- NJ
- Postal Code:
- 07102
- Country:
- United States
- Website:
- shop.panasonic.com