Panasonic TV Reviews
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About Panasonic TV
Panasonic Microwave produces high-performance microwave ovens. Its offerings include countertop, over-the-range and built-in models with inverter technology, sensor cooking and turbo defrost capabilities.
Visit shop.panasonic.com/pages/panasonic-smart-tvs- Excellent picture quality
- User-friendly features
- Good sound quality
- Frequent repairs needed
- Poor customer service
- High repair costs
Panasonic TV Reviews
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Reviewed Feb. 25, 2013
One month out of warranty, almost to the day, our Panasonic Viera 50" Plasma TV (after working perfectly fine the day before) at random, wouldn't turn on and flashed seven blinking lights. A quick Google search revealed that this is an incredibly common problem with Panasonic Viera TVs. Not only have the people at Panasonic been completely incompetent (lost my e-mail address multiple times; never called me back), they are completely unwilling to pay for the repairs any more than a small fraction of the cost for an obvious manufacturing defect. We paid $850 for a TV that lasted 13 months.
Reviewed Jan. 25, 2013
I purchased a Panasonic Plasma TV Model TC-P50GT25 in late 2010. The unit was manufactured in September 2010. The unit stopped working and the red blinking light of death blinked 10 times. A quick search online reveals that this is a common problem with the Panasonic Plasmas and indicates that they are defective from the start. After many phone calls to the company I finally got someone on the phone from consumer affairs. The company refuses to acknowledge that there's a common defect and takes little responsibility for it. I recommend anyone thinking of an HDTV to look anywhere but Panasonic.
Reviewed Jan. 24, 2013
My Panasonic Plasma television (TH-42PX80U) was repaired a few years back under warranty, and again it has had the same problem. After doing some research, there seems to be an extremely high number of people with the same problem.
Reviewed Jan. 24, 2013
I purchased a 60" Viera 3D TV, which did not work from the start. Thirteen months later, and countless repairs, it has never worked(!) and yet they keep advising us to have it repaired again. Unless you like talking to idiots with little to no customer service skills, avoid purchasing a Panasonic product at all costs. I wrote a letter to the director of customer service, and she had a yahoo call, and told us... to have it repaired.
Reviewed Jan. 19, 2013
Worst company ever. I was on hold for 90 minutes today. Two weeks of them screwing me around. TV isn't even a year old and is screwed up!
Reviewed Jan. 12, 2013
The screen on my Panasonic TC-P55GT30 went blank 1 year and 1 month after the purchase date. The power indicator light blinked 7 times, which indicated failure of the SC, SU or SD boards (or all three boards). This is a common problem with Panasonic TVs, just google "7 blinks of death Panasonic" and you will find many forums that address the topic. The first time I called Panasonic Customer service to report the problem, they told me the TV had a 1-year warranty and was no longer covered by Panasonic. I mentioned the high failure rate of their SC boards and the only reason for these failures could be manufacturer error, which Panasonic should voluntarily resolve. The Panasonic Customer Service representative told me he could only refer me to a Panasonic TV repair shop because the TV was 1 month over the warranty.
A second call to a Panasonic customer service representative a few days later resulted in a promise to expedite my problem to a supervisor who would call me back in 24 to 48 hours. It's been 72 hours since that conversation and I have not received a call from a Panasonic customer service supervisor. It costs about $400 to have the repair shop repair this TV. I could buy the part to fix the TV (TXNSC1NVUU) for about $100 online, except every online TV parts store is sold out of the part.
Reviewed Dec. 20, 2012
TX-P42XT50B internal power pack failures - I purchased the above on the 1st of July 2012 for $499.97. On November 24th, the TV died. Within a few hours, the red light came back on and it started working again. Then on the 14th going on the 15th of December 2012, the same thing happened again but this time it didn't come back on in a few hours. So I did the usual and went onto Panasonic's website to find a TV repair company as my TV is only 6 months old. An appointment was made for me for yesterday and I was asked what was wrong with the TV. I explained the above and the woman was very hyper and excited as she stated she knew what was wrong with the TV.
She stated that, "Oh we have had load of this particular model come back for repair. There is a problem with the internal power packs inside the TV." I said, "Well if that's the case, this is a manufacturing fault" and asked why Panasonic have not recalled this model to replace all the internal power packs. She then said, "No, they won't do that as we can fix them once they break." I replied, "Is Panasonic just sitting on this until the TVs break and the guarantee runs out on them because then they don't have to touch them at all?"
Now you know why they are cheaper than the rest of the Panasonic range because no way on earth would they lower the price of a perfectly working TV. They must have known soon after distributing them and companies selling them. I was told purely by accident what was wrong with them, otherwise I still would be unaware.
Reviewed Dec. 9, 2012
We purchased a 42" Panasonic Viera Plasma in 2008. Within a year, it malfunctioned. Within 2 years, the TV had to be repaired 3 times for the same problem - a faulty power supply board. Fortunately, the first three repairs were covered by the extended warranty I'd purchased through Sears when I bought the TV. The 4th time the power board malfunctioned, we called Panasonic directly. They sent out a repairman, and we hoped our problems with this plasma would be solved.
Last night, the TV would not turn on. The blinking light on the panel indicated that the video board may have malfunctioned. We called Panasonic and explained our history with this TV as well as mentioned that there are many blogs out there about the Viera and how many problems consumers are having with them. The customer service rep at Panasonic acted as if he had no idea that these problems existed and refused to connect me with his supervisor. He then provided me with the name of a repair service 70 miles away! We have decided to purchase another television manufactured by another company, but will hold onto our Panasonic in case there is any legal action against the company. Their customer service is abysmal.
Reviewed Nov. 27, 2012
The television (PT-61LCZ70) only have 10,000, hours. They have not resolved my issue with the television. They offered me a buyout and I have not received the paperwork. I contacted the BBB and they are now retaliating against me for doing so. I have been without a TV for three months. I faxed the receipt and it was not clear. They would not give me a mailing address at 1-800-211-7262. I spoke to the manager, Mr. **, a sales associate, Marvin, and Mrs. Rose. What else can I do to resolve this issue? Now they are saying the TV is not in my name, but I have signed all of the service repairs twice. I have called over twenty-five times. This has been painful and sad.
Reviewed Nov. 26, 2012
On 11/11/05, I purchased a Panasonic HDTV Projection TV. The cost of the TV was $2,182.04. I purchased the TV at Costco in Fresno, CA Ashlan & Peach. During the time of the purchase, we were not informed that the lamp (Part Ty-LA 1000) required replacement after so many hours of usage. From the time of purchase 11/05 to 08/10, the lamp went out a total of 4 times. They covered the warranty replacements three times and refuse to offer the 4th replacement. Since then, I have researched the recalls and found that certain other TVs were recalled for the same problem. My model (Model # Pt-52LCX15) was not included, which I disputed since the recall was based on the replacement lamp.
I wrote a letter to the Panasonic company (081210), and they would only give me a 20% discount on the replacement lamp, and at that time, they wanted to charge me $279.05. I informed them that why would I pay $275.00 a year for a lamp when the TV cost was $2,182.00? It makes no sense. I would like the Panasonic company to include my TV as part of the lawsuit filed and on file by Consumer Affairs (reported date 04/2006/09). It is the same lamp model, Ty-La1000, as on the suit. Since time of purchase, we had four issues with the TV dated as follows: 02/07, lamp color spots on TV screen, green & blue colors; 04/08, lamp went out; 02/09, air filter; lamp went out again. Since 08/10, I have had the TV, pending letter from Panasonic.
Reviewed Nov. 18, 2012
I purchased a Panasonic Viera Plasma TCP50C2 in October 2010. It failed with 10-blink code in November 2012. This 50-inch plasma was used but once a week on average for a few hours. A product with a name like Panasonic should not fail in such a catastrophic way. We had a surge protector specific to this television and treated it with great care and little use. One day, after an hour of use, a pop sound was heard, then the 10 flash code every time, having done everything Panasonic stated I was to do in order to validate the code - still 10 flashes and a little click, click pop sound in the process. I have a case opened with Panasonic, but like others, they want me to pay $110.00 for a service company to evaluate the TV with no solid offer to fix it, just that they noted it was possible they might do something. Nice.
Reviewed Nov. 3, 2012
I own a Panasonic pt-50lc14 and have replaced the bulb frequently. Now, the TV turns on for a few minutes and the picture goes out. The power light is yellow. If you repeat this cycle three times, the TV stays on fine. The Panasonic tech says replace the bulb. The new bulb is a week old.
Reviewed Oct. 24, 2012
Last month my wife finally agreed to let me purchase a new HDTV. After doing an obsessive amount of research I settled on this model. Being that this is a plasma TV and knowing of the "burn-in" issues in the past, I made sure to read quite a bit about how to avoid it. Most of what I came across simply stated that it isn't really a problem these days as long as you have a "break-in" period of about 100 hours. Unfortunately, that will not help if you are hard-of-hearing and must use subtitles.
After just three weeks of owning the television, there were now two bars at the bottom of the screen that are darker than the rest of the display. These were caused by subtitles displaying in that area (even though subtitles aren't actually a static image). After hunting around online for a possible fix, I read that it could just be mild image retention and I should just give it a few days and use the "scrolling bar" option on the TV. So, I stopped using subtitles for 3 weeks and instead just relied on some headphones. Unfortunately, they are still there and will most likely remain there. I called Panasonic customer service to see what could be done. I explained that I'm hard-of-hearing and I have to have subtitles. They replied that "burn-in" only really happens if you watch the same thing for many days in a row and that I should use the "scrolling bar" tool frequently.
I informed them that I don't watch the same thing all the time and that I do use the scrolling bar occasionally but nowhere near frequently, because that wasn't stated anywhere in the manual. Then, they just casually told me there's nothing they can really do since I left a static image on the TV for too long. I explained that had I known that subtitles (which wouldn't strike me as a static image) would cause damage to my expensive display, then I would not have purchased the TV in the first place.
I hate rating this product low because the display really was absolutely gorgeous. I just can't recommend it to anyone with a hearing disability knowing that they will damage their TV. I also can't recommend it to anyone who can hear simply because of the unsatisfactory quality and unhelpful customer service.
Reviewed Oct. 19, 2012
My Panasonic Viera TC-P55VT30 has been under warranty repair for over 5 weeks as we wait for parts that are on backorder. Panasonic still has no timetable when the circuit boards are scheduled to arrive. I have read numerous complaints about the same boards being faulty and suspect the TVs are plain poor quality. I feel that if Panasonic cannot provide the parts needed to repair my TV in a timely manner, Panasonic should provide me with a new TV of equal value.
Reviewed Oct. 16, 2012
Panasonic TV worked for about two years and then one day it turned off. I checked online for a fix and found out that this was a common occurrence. I have tried talking to Panasonic about it and they have told me that since the TV is out of warranty, all they will do is recommend a repair shop in which I will be expected to pay 100% of the bill. Since this is a very common occurrence with Panasonic, I feel they should be accountable for repairs on the TV.
Reviewed Oct. 10, 2012
I purchased a $1500 Panasonic Viera TC-L55E50 flat screen TV on 5/22/12. I called for warranty issue on 8/8/12 because the picture was freezing up every 15 seconds. On 9/85/12, the closest repair company took the TV to their shop waiting for another part to repair the TV. I received an update by phone from Panasonic that the replacement will arrive on 9/28/12. As of 10/10/12, I still do not have a TV and now it has been two months.
Reviewed Oct. 5, 2012
The television started to self shutdown as it is detecting a problem with the main board. The set blinks a red light 12 times as an SOS code. I called Panasonic support and they referred me to a local repair shop with a case code. I called the shop asking about getting the part to fix the set. He told me Panasonic is out of stock and does not know when more will be available. Now, I have a television that is inoperable until Panasonic stocks parts for the television. How long should a customer wait to have their televisions repaired. One would assume that it is required to supply repair parts for televisions. It does not seem right.
Reviewed Sept. 25, 2012
I have a 3 and 1/2 year old 42" Viera Plasma Panasonic TV (TH-42PZ80U) that started having a problem a few days ago. Periodically, the picture comes on with only a third of the screen showing on the left hand side is blurry and the color is bright pink, green and yellow. This does not happen all the time, only off and on. I called Panasonic's tech support today (had to call twice as their phone system went dead yesterday right in the middle of our call and I couldn't get connected to them again all day long) and was told to unplug the TV then plug it back in to reset it. I had already done this so this wasn't the issue.
The tech then said the plasma was going bad, that it needed to be serviced and she could set up a service call with a recommended Panasonic service technician. I told her that this TV was only 3 and 1/2 years old and shouldn't need service. I have other TV's by other manufacturers that are much older and have never had any problems. She just said that I am out of warranty and there was nothing else she could do. Personally, I don't think these are really tech support techs. I called "Tech Support" twice this week and both times these "techs" were different women with East Indian accents who sounded as if they were reading from scripts.
I know Panasonic has offices in India and I believe this is where they have outsourced these so-called tech support jobs so you are actually talking to customer service reps that have no technical knowledge of Panasonic products. From reading the 774 complaints here on this site, it is quite obvious that Panasonic does not care about their customers, does not stand behind their products, is making inferior products and could care less about getting repeat customers. I will never buy Panasonic products again. If there is a class action suit brought against them, count me in.
Reviewed Sept. 3, 2012
I purchased a Panasonic Flat screen TV model TC-L-55E50 on 5/22/12 with a 1-year warranty which was mailed in 10 days. Cost was $1400. 55" LED HDTV was sold by Sears. First, I contacted Panasonic on 8/8/12. The screen was freezing up every 15 seconds on every channel with any device used or just the TV. Since then, I have had to call back several times because as of 9/1/12, I still do not have a TV to watch. I called and they wanted a picture emailed to them of the issue. The next time, they wanted the firmware number of the TV. Next, they wanted to send a company to repair it but that company does not travel to where I live.
Next call was to do a reset on the TV. Next call was to hook up a DVD player and game system to see if the issue was isolated. The next call, they wanted me to check all the inputs to see if it was isolated to one of them. I called again and it was escalated. I called last week and they cannot find a service company to repair it. I was to give them a few more days. The next call, they were to escalate it and get back to me. The next call was to speak to a supervisor and customer service said he would tell me the same thing - to wait. She was correct; he said to wait a few more days. From 8/8/12 till 9/3/12, there has been no resolution. It is bad customer service. Never again will I do business with this brand and will tell others of my experience from day one. The bad thing was this model won the Consumer Electronics show for 2011 and that was my buying point.
Reviewed Aug. 5, 2012
After 19 months, we have received the 10 blinking lights of death. I called Panasonic, no help after 12 months. They will send us to a Panasonic repairman, who will charge $50 to tell us what we need to fix it. I have read horror story after horror story about this same issue. Why does Panasonic not stand up and do what is right? This appears to be a known issue, yet they would rather lose customers than satisfy them so we would buy again. For me, no more Panasonic. Lesson learned too expensive! If there is a class action suit, please contact me. Consumers need more protection than we get.
Reviewed Aug. 1, 2012
I have a 42" Panasonic Plasma TV that is approx. 5 years old that is now giving me the "blinking light syndrome." It appears that this is common among Panasonic Plasma televisions. Since Panasonic is aware of this problem, they should have issued a recall on the television and performed repairs at no cost to the consumer. I am more than willing to participate in a class action against Panasonic. I will not purchase Panasonic again.
Reviewed July 28, 2012
I purchased a Panasonic TV from store# 1141 on 01/11/11. My TV now has no video or sound accompanied by a series of 10 flashes from the LED. After researching the problem, I found this has been a problem since 2007. Per Consumer Affairs, Best Buy must use due diligence when selling mdse. Extra warranty should not be needed to protect consumers from a known systemic defect. My TV is trash at 1-1/2 year old. I expect Best Buy to to satisfy me in this matter - repair or replace the TV.
Reviewed July 26, 2012
I bought the TCP42G25 TV. Within months of ownership (so, it’s inside the warranty period), I got the blinking red light. Since it's 42 inches, they won't come to your place and you have to lug this 80-pound television to them. Panasonic considers this "portable." So, find the biggest SUV you can and it will barely fit. An authorized dealer repaired it and again I borrowed a friend's car to bring it home - super annoying. But you figure it’s one time only, so how bad can it be? Well, surprise, we are back to a blinking red light.
I think I paid like $2,000 for this TV. It's been since about 2 years, so no more warranty (generally extended warranties are for suckers; for flat panels, I'm not sure I agree). Anyway, now it’s going to cost a lot of money. Why did I buy Panasonic? And why do they generally get such good reviews on e-commerce sites? Those are much undeserved. I would never buy Panasonic again. Samsung, here I come.
Reviewed July 17, 2012
We purchased our Panasonic plasma TV (TC-P50V10) from Ultimate Electronics in December 2009 and purchased the 3-year warranty. Last night, the TV made a loud pop and sparks flew from the side of the TV and the screen went blank. You could smell electrical wires or boards burning. There were no bad weather and no power outages, and all other items plugged into the same surge protector had no issues. It's obvious from the postings listed that there is an apparent common issue with models around the 3-year range.
I am searching for my 2.5-year-old receipt, since the Warranty Group says Ultimate Electronics failed to give them our information when they closed the stores. I called Panasonic, and the rep asked we plug the TV back in and try it. As soon as we plugged it in, the TV started popping and smoking. Needless to say, we immediately unplugged the TV.
I will continue to search for the receipt and also try and find a working number to try and contact someone with Ultimate, since the law requires they keep records for 3-7 years on sales. Once the receipt is found, I will see what can be done to repair the TV, as long as it's no cost to us. But I will start searching for a new TV, making sure we do not even consider a Panasonic brand.
Reviewed July 6, 2012
Yet another lemon from Panasonic. Like many of the postings here, I've had the same terrible experience - first with my Panasonic plasma TV going blank with the red light of death and then having to try to deal with their atrocious and unhelpful customer service. What a joke. Never again will I purchase a Panasonic product.
Reviewed May 27, 2012
Panasonic Plasma TV TC-50-PS14 - I purchased a Panasonic TV 2 years and 8 months ago. It was working fine until a very loud "pop" and the red blinking light. I have purchased a lot of TVs but have never had one last under 3 years. Next time, I will do some checking prior to the purchasing of another TV. But rest assured it will not be a Panasonic.
Reviewed May 16, 2012
My TV (24-in LCD) was not working for some time. The item is within the warranty period. The complaint regarding the non-functioning of TV was registered with Alappuzha, Kerala, Service Centre on 27.4.2012. Your service centre representative inspected the same and removed the board for repair on 30.4.2012 and estimated that the board would be repaired and the TV would be functional within 2 weeks. In spite of a lapse of 15 days, the item was not received duly repaired. Please look into the matter at the earliest.
Reviewed May 13, 2012
I have a 55" Panasonic plasma TV and we were watching it when we heard a big noise. Then, the red light started blinking. Now we are unable to turn on the TV. When we do, the red light blinks and then shuts off. No picture or sound.
Reviewed April 29, 2012
I have had the Panasonic LCD TV (Model: TC-P50S30) for just over 12 months, when I was greeted one evening with the 7 blinking lights. A quick Google search led to numerous complaints and this page where I can see that I am hardly an exception.
I called in to the Panasonic CS office where the rep basically said that they have no record of this issue. I asked if I could escalate the issue with a manager and the response was that I would have to contact the local authorized service dealer and Panasonic was not liable for repair costs because I was out of warranty. Again, I brought up the numerous cases online and with retailers I've talked and read reviews from and how I would likely never purchase from Panasonic ever again, to which the reply was, "Sorry, but you do not have a warranty." Lest it be known, I will never purchase a Panasonic or recommend one to anyone ever again.
Reviewed April 24, 2012
Panasonic PT-43LCX64 issues - I replaced Tyla-1000 bulb 3 times since I bought this new (2005)! The engine light is shot (an $800 fix, I'm told). The screen has been turning yellow for the last few years and has a yellow tint that is now covering most of the screen.
Reviewed April 12, 2012
Ever since I purchased my Panasonic TV, I get a call every Wednesday to ask me to purchase extended warranty. I have said no each time. I have complained to the those who answer 866 374 4437 to quit calling me. Each says they will take my number off the list. Today, April 11, I talked with Ryan, and he said the same thing Scott said last Wednesday. I also talked with Renaldo at customer relations. He promised to take care of it. I find this now to be harassing and either you fix the problem or I will take matters another route with the FCC or harassing calls. I demand a call from someone or email that isn't "form email" that specifically states the issue is resolved and a name and number of a person I can call if it continues to happen. I trust in the TV I purchased, or thought I did and now wonder if maybe I made a mistake if you are so insistent I purchase extended warranty. Is it going to break soon?
Reviewed April 11, 2012
Panasonic plasma HDTV (3D, 600 MH) is too fragile and can't be fixed. I bought this TV from Sears. It was beautiful with an amazing picture. 30 days later, my son bumped it, put a small crack in the bottom right hand corner, and the TV shut down. Now, there is no warranty for that, ok! However, I am now finding out here that there are no parts. And if there were, I would have to replace the screen and components inside and I might as well just go buy a new TV. The TV repair people won't even look at it. Do not buy this TV. It is too fragile and you might as well wash your $1,000 down the drain. Thank you to my local Sears salesman for not letting me in on the little secret. I’m very angry with Clackamas Town Center Sears and with Panasonic.
Reviewed April 9, 2012
I purchased a Panasonic Viera Plasma TV TCP54VT25 in January 2011. I was watching TV today and suddenly, the TV popped and the screen went blank. After, the power light started to blink 10 times in a row. After research on the internet, I came to find out this is a well known Panasonic problem referred to as the "blinking light of death". I have yet to contact Panasonic but have read many comments from others that their customer service department is useless and that repairing the TV costs way too much. I am disappointed as I have only owned this TV for 14 months. I am surprised that there is no recall on this TV yet. I would like to be a part of a class action lawsuit if anyone goes forward with it.
Reviewed April 6, 2012
I guess after reading the other complaints, we are lucky? Our Panasonic TC-P54S1 TV suddenly turns into a green screen, then snowy, then black. We turn it off, wait about 10 minutes, and it comes back on ok. Sometimes, the satellite powers back on; sometimes, it doesn't need to. It is happening fairly frequently. I don't know when it will just not come back on. We purchased it in December 2009, and it started acting up in March 2012. We have spoken with Dish, hoping it is the satellite. But they seemed to think it's the TV. After reading all the other complaints, I'm guessing it is the TV also.
Reviewed April 6, 2012
I researched a lot before buying this set, the second Panasonic Viera I own. At first, my 46PZ80U worked flawlessly and I was happy with the picture. About a year and a half along, the set would occasionally have one of the primary colors missing from the picture. Also, it has a rather thin but bright vertical white line to the extreme right of the screen. Going to another channel and using the last channel button would seem to rectify the situation.
About 4 months ago, the screen went off and I received the now-infamous "10 blinking lights of death." Nothing about that in any of your manuals, is there? At first, switching off the power to the set and leaving it for several hours (longer than needed, I'm sure) would let capacitors drain, etc. and I could power the set back on. I knew from my reading online to expect that this was only going to happen again and again with shorter periods of working in between, until the set died. Also, thanks to online research - and a hoard of reported problems - I saw that I was not only not alone, I had a huge amount of company. So apparently, the 10 lights mean the "A" board has died. I'm guessing there may or may not be associated power supply issues with this.
You can forget any help whatsoever from Panasonic (Canada, in my case). You're on your own, so to speak. The only reason that I didn't mark my overall feelings about the set as "angry" instead of "dissatisfied" is that initially, the set did all I wanted it to. Now, I'm going to see if I can 1) find a replacement A board and 2) assess the repair cost versus replacing set. In any event, never again with Panasonic. Unfortunately, here in Canada, class action suits are a relatively new vehicle and have somewhat different criteria from those in the US.
Reviewed April 5, 2012
My Panasonic plasma television is about 6 months out of warranty. I was watching it, turned it off, went to Dairy Queen, came home and there was a red dot blinking 10 times when I tried to turn it on. The was no in-climate weather, power did not surge or turn off. The system just simply quit working approximately 30 minutes after it was in use. After an internet search, it seems like several people are having the same issue. It is understandable that electronics have issues from time to time; however, by the amount of complaints I am reading about the people having the same issue with Panasonic, something should be done.
Reviewed March 31, 2012
Panasonic TH-50PZ85U Plasma TV blinking light issue: I turned the TV on, and no picture or sound came. Power light just blinks 10 times and then repeats. I purchased it in May 2008. It broke in March 2012. I called Panasonic. They said it was out of warranty and gave me the number for a local repair shop. He said it would cost about $450 to fix. Like others, I will not purchase another Panasonic TV.
Reviewed March 31, 2012
I purchased Panasonic LCD 42" three months ago. Now it has developed a strange problem. When I switched it on, its channels turns automatically and sometimes volume increases and sometimes decreases. But now, when I switch it on, screen is locked at self check and I'm unable to do anything with it. What's problem and what do I do with it? Please reply soon.
Reviewed March 29, 2012
Twenty six months after buying a 50 inch Panasonic Plasma, it blew up and I got the infamous flashing red death. In the last 24 hours, I have read complaint after complaint about this exact problem experienced by so many others. In fact, I guess I was lucky mine lasted so long as the consensus seems to be they last about 13-24 months. Astoundingly, when I called the Panasonic customer care number, the woman on the other end said she had never heard of this problem. Further, there was nothing Panasonic could do as the warranty expired. I paid $900 and it lasted 1/5 of the time my RCA regular 35 inch TV lasted. What a joke! I told the woman I would never buy anything ever again from Panasonic and she said sorry. Oh well, caveat emptor I guess but to say they never heard of the problem when there are literally thousands of like complaints online is just absurd. Just register me as another complainant and I guess it's time to go buy a new TV.
Reviewed March 29, 2012
Panasonic Plasma TV Flaw - Panasonic Plasma TV died 3 months past the warranty. For such an expensive product, one would expect it to last more than 15 months of light use.
Reviewed March 24, 2012
On December 11, 2011, my 50" Panasonic Plasma TV, which is under warranty, developed a white streak down the center of the screen. The authorized Panasonic repair center came out and said the screen panel was bad and ordered a new one. Then they came out and replaced the plasma screen and it made the picture worse. Then they came out again and put the old screen back in and it was even worse. Then they took my TV away and said they would work on it in the shop.
They called and said that it could not be fixed and said they would order a replacement TV. Who knows what a replacement TV is? Someone's old TV that had 12,000 hours on the screen? They also said that I would have it in 2 weeks. Well that was 4 weeks ago and no word from anyone. The moral of the story is that Panasonic warranty means that they can take your TV or any of their products away for 4 months, and not fix or replace it under warranty. Then if you do get it back, that 4 months that they had it counts as part of the warranty period and they could care less. It is now March 24, 2012 and I have no TV.
Reviewed March 20, 2012
What a terrible experience from a company who won't stand behind their product! 2 months out of warranty, my 65" plasma TC-P65S1, which I paid $2,500 for, won't turn on without jumping through hoops every time I start it. 6 blinking lights. It needs to unplug it to get it to start. Panasonic agreed to replace 2 of the main boards if I paid for labor which cost me over $400. Bottom line is after a third board, multiple visits from the service center. It cost days of lost work for me to be there and 6 months later, it still is not fixed.
Panasonic said they have gone way beyond the call of duty since I was out of warranty by sending their service center the parts. That is just too amusing since they can't seem to fix it. Now here is the kicker, they said, “We will offer you a greatly discounted new TV.” The only problem is no 65" or 60" TVs at all to offer me, only a 55". What a joke. I have 3 Vizio TVs; one of which is Plasma that have given me no headaches for over 5 years. I thought I was upgrading to a Panasonic and had a custom case built for it as well. I filed a complaint with BBB, anyone else done that? Funny cause I see no complaints filed which is really surprising.
Reviewed March 20, 2012
I bought a Panasonic. It’s a nightmare. It has the same problem as everyone else: blinking power light of death. There’s no help and my $5k is in the hole.
Reviewed March 20, 2012
I purchased this item (TC-P50S30) on 3/4/12. It came in sealed box with wrong pedestal and hook-ups that connects in it. I have yet to receive correct base and hardware from Panasonic. We have been staring at a box with a 50' TV in it. I have had the worst customer service experience ever. There never seems to be a supervisor around to refer our case to. Finally, today we received correct base. Too good to be true. No hardware connections in a sealed package! I’m returning the TV and it's two useless bases this weekend. It's a shame as this TV came up with very good reviews. But rather than wait to experience the kiss of death with the blinking lights, which with this track record may prove to be the case, back it goes.
Reviewed March 19, 2012
I have a Panasonic 42" Plasma TV Viera. Never buy a Panasonic television. I am so disappointed with their product. It was a great TV while it lasted (only 13 months). It figures that we are just now out of the warranty period. The TV shut off and displayed the 7 blinking red lights of death. I haven't even tried to call a repairman. It sounds like it would be cheaper buying a new one. I would love to be included in a class action law suit. Why are businesses still selling this TV? We bought ours from Best Buy. This issue has been going on since 2008. Why have they not fixed the problem or had a recall? I will do better research on my next television purchase.
Reviewed March 16, 2012
10 flashing lights of death. End of my story. Thanks Panasonic, I bought #TH-50PX75U in 2008 for $2,000 and after reading other comments, I'm actually shocked mine even lasted this long. Nice. Feb 2008 - March 2012. RIP
Reviewed March 15, 2012
I purchased a Panasonic TC-P50S2 on 02/05/2011. After only 13 months of use, a red blinking light came on and the TV will not come back on. I was told there is nothing that they could do. So after some searching on the internet, this seems to be a really common problem. I feel that they should be held accountable for selling TVs with these repeated problems. Thanks.
Reviewed March 14, 2012
I purchased a new 58" Plasma TV on February 2009 for $2400. The power board failed on September 2011. I repaired it at a cost of $526 by Panasonic service as it is out of warranty and no consideration given. The TV failed again on February 2012 with the same power board failure. The repair estimate is $580 now. Three weeks of waiting for word from Panasonic on warranty consideration and they offered $200, knowing I will not spend another $400 to repair this TV again. It has fantastic picture when it is working. Their customer call center appears overwhelmed with dissatisfied customers. Absolutely one of the worst customer service experiences I have seen. I do not know how Consumer Reports list these as reliable TVs from what I am witnessing. I probably should have listened a little closer to the TV repair guy the first time I was having it repaired, when he said I should really consider buying a new TV. I think he knew I owned a problem.
Reviewed March 13, 2012
I have a 2007 Panasonic Plasma TV (bought brand new in 2007) and the dang thing just quit working in the middle of a program. Just shut off! Now, it doesn't work at all. I'm afraid to take it to have it repaired, afraid of the cost after reading all these reviews and what the cost are to repair it. I will never buy a Panasonic again!
Reviewed March 12, 2012
Panasonic Plasma TV - This TV is only three years out and now I am getting a flashing red light and no picture. We can unplug for a few minutes and have it be okay until we turn it off again. From what I have read, many consumers are having this problem.
Reviewed March 12, 2012
Model # PT-56LCZ70 should be included in the settlement. I own this model and have had two bulbs replaced within one year. It now has failed a third time. Panasonic has given me three options: 1) Repair set a third time; 2) Refund me $350 and void the remaining warranty; 3) Purchase a new set at a slightly discounted price directly from Panasonic (only two sets offered neither of which was a 56" set). This is a far cry from the $1000 or a replacement set offered in their settlement on other models containing this same LIFI bulb unit. I think I am going with the $350 refund and will never buy a Panasonic brand product again.
Reviewed March 10, 2012
3-year old 42" Plasma Panasonic died. The power board failed, $75 repair analysis concluded power board out. $300 replacement part plus $200 labor. TH-C42F018, manufacturing date Oct 2008, serial #LA82750547. I paid $850 at Costco and it died Feb 2012. Include me in any lawsuit, never to buy their products again.
Reviewed March 9, 2012
My 55-inch Panasonic Viesta was bought on February 2012 at $1,350. I have never owned a flatscreen TV my whole life, and I was very excited to bring it home. I loved this TV. I'm a single mother of 3 children, and money is very hard for me, so I spend my taxes to buy this TV, every dime of it. Now I'm stuck with a blinking red light and a crack at the bottom. I was thinking my children caused the problem to the TV. They told me it just made a loud sound while watching cartoons on Netflix. I didn't believe them whatsoever! This is damn there a $1,500 TV. It does just go cold turkey.
So I decided to Google it, and I was amazed at all the problems with Panasonic. I wish I would have did my research before I bought it. There were many other brands at half the price. So we are without any TV at all and won't be having one for at least another year. I'm wiped clean, just enough to make it by with rent. I guess it's my fault for trying to keep up with the Jones! if you could be of any help, please contact me ASAP.
Reviewed March 8, 2012
I bought a Panasonic PT-50LC13 TV at a cost over $3,000 and was part of the class action. The TV was replaced with a PT 50LCX70 which is a nightmare! Same trouble with the bulbs, it is only 720p instead of 1080p. I’m afraid to watch the ** thing to avoid another bulb burnout. I will never buy Panasonic again, ever.
Reviewed March 8, 2012
We bought a Panasonic 46" Plasma TV in January 2009 (46PZ80U). Within 18 months, the power supply went out and had to be replaced. Thank goodness for the extended 3 year warranty we purchased. The cost of the extra warranty paid for the house call while the warranty paid for the part and labor. After waiting for the part, the TV was fixed 2 weeks later.
The warranty just ran out in January. So what happens 2 months later? We turn the TV on, get no picture and the annoying little red light flashing 10 repeatedly again. It looks like the power supply is probably out again. Will Panasonic help me out on the cost of the repair since this is the second time in just over 3 years? Don't know yet. They must have the only one service guy in the area 45 miles away to diagnose the obvious problem, fax it in with a copy of the previous record of power supply replacement (thank goodness he keeps good records) and a copy of my proof of purchase.
I doubt I'll ever purchase another Panasonic. I have two much cheaper TVs that are older and haven't had any problems yet. I'm really disappointed that we spent that much money on big plasma for the main room and have had the same problem with it twice now, especially when we thought we were buying a good high quality brand name TV. I’m crossing my fingers and hoping Panasonic will try to make this right with me.
Reviewed March 2, 2012
Panasonic TCP42G25 42" Plasma TV purchased in Nov 2011 and failed in Feb. 2012. We are getting the blinking power light with no picture. This is the most expensive TV I have ever owned and it lasted for less time than any of my previous TV purchases.
Reviewed March 1, 2012
I bought this TV (TH-42PZ80U) 3 years ago and now all I get on the screen is a picture that is all covered in red. I called tech assistance and they couldn't help me. So now they said I can take it to a service store which is at least 2 hours away from me. So it would be a 4 hour day and I know that I would have to leave it. I was reading Panasonic complaints and I see I am not the only one. I think that this is a real bad way to run a business. Never buy a Panasonic TV!
Reviewed March 1, 2012
Has anyone investigated how to file a class action lawsuit against Panasonic? A friend of ours had a problem with Panasonic TV a few years ago, and they brought a class action suit and won. We are in the process of trying to see if Panasonic will resolve our problem, but based on all these posts, I am doubtful. My next step is to investigate filing a class action lawsuit, how this works and what it entails.... I have model number TC-P50G20 with 10 blinking lights; it's 18 months old.
Reviewed Feb. 27, 2012
I bought this 42" Plasma Panasonic (TH42PZ80U) TV for our family Christmas present in 2008, spending much more than we ever would for a TV, because we wanted a nice one. It worked for one year, and died just after warranty expired. Panasonic sent a repairman, who told us it would cost $500 to fix the "circuit board". We were astounded, so I paid their $100 fee to look at it (jerks!), and sent them away, hoping to find a cheaper repair. We have it in storage, hoping not to throw this expensive mistake away, and fix it more cheaply. It seems that this is a common problem with Panasonic plasmas, and we were absolutely scammed by Panasonic. I can buy a plethora of new TVs for $500! I will never buy another Panasonic product again. Beware, and avoid Panasonic.
Reviewed Feb. 25, 2012
I purchased the TV in 2009 and got the infamous 7 red blinking lights. Nothing I can do to fix it, every time I plug it back in, the lights just keep flashing 7 times. I have read about countless people who have had this happen to them, and I am surprised there has not been a class action suit yet.
Reviewed Feb. 23, 2012
I bought a 54" Plasma 1080P from Sears in January 2010. It lasted until November 2011, with the loud pop and 7 blinking light issue. Panasonic could not care less, as they sent me to a local repair shop, who quoted a fix that was more than I paid for the replacement Sharp TV (with a 6" larger screen) I bought to replace this piece of junk. I have used Matsushita electronics for years (Technics and Panasonic), but will never buy this brand again. If there is a class-action suit for these things, I'm in!
Reviewed Feb. 23, 2012
I just turned on my less than 2-year old 50" Panasonic Viera plasma only to have it "pop" loudly along with a quick flash of the screen then just a blinking red light at the bottom center of the display. It looks like this is a common problem and I'm going to get the runaround from Panasonic. This is the last TV I'll buy from them. I hope someone files a class action lawsuit. After a little searching, this seems to be a wide spread problem.
Reviewed Feb. 20, 2012
My 42" plasma TV popped really loudly and shut off, blinking 10 times. I had only had the TV one day short of 13 months. They want me to take it to a certified repair shop, which will charge me $75 deposit, just to give me a diagnosis. I don't have that kind of money to just throw away.
Reviewed Feb. 14, 2012
We purchased the Panasonic Viera 50" G20 600HZ Plasma TV on September 4, 2010 for $1,099.99 from Best Buy. On December 29, 2011, 15 months after the purchase and without an extended warranty, the TV suddenly quit working and we saw the "10 flashing lights of death". We were referred by Best Buy to Panasonic, who in turn referred us to the only authorized repairman for Panasonic TV's in our area. After performing a diagnostic, we learned that the board in the television was bad, as well as the display. The total cost of repair would have been $1,467.52. Panasonic had initially offered $225.00 toward the repair of the television, but that was with an initial repair estimate of $467.52. This is clearly a manufacturing defect and a class action suit does seem warranted if Panasonic does not stand by its product.
Reviewed Feb. 11, 2012
I bought a Panasonic 50" plasma TV (TC-P50X1) in June of 2009. Just over two years later it won’t turn on and I get 10 red blinking lights. When I called Panasonic’s customer service they said there was nothing they could do other than refer me to an "authorized" repair shop in my area to have a diagnostic done on the TV. I called the repair shop and found out that it would be at least $60 just to have the diagnostic ran and then another $400-$500 to fix the 1-3 boards that could be bad. So I could pay almost $600 to fix this TV or spend that much on a brand new TV (different brand of course). After researching this brand on the internet, it seems like there are a lot of customers out there having the same problem. Panasonic should replace the power supply boards as a result of the thousands of consumers with the same issue. These televisions are not cheap and Panasonic is aware of these problems but fail to stand behind their product. If there is going to be a class action suit, sign me up!
Reviewed Feb. 9, 2012
The TV was bought on Sept. 22, 2011. That is 6 months ago and it’s now doing nothing but blinking 11 times, the power light. After a few calls with Panasonic Support, they told me that the cost for the repair is going to be 590 USD, even when the monitor is under warranty! Well, if that wasn't bad enough, the cost for the new TV is 325 USD.
Reviewed Feb. 9, 2012
Is Panasonic really proud of its plasma masterpieces? I came across this site accidentally when I was looking for my problem in net. After a lot of research for finding appropriate TV, eventually I chose Panasonic 3d plasma TV ST30. After only 6 months, the TV died with a blinking red indicator. I called Panasonic agent in Iran and also service center but all the technicians told me that I could pay for the electronic boards of power supply. The costs were so different. It is so weird that the highest cost was for official agent of Panasonic in Iran about 500,000 Romans which is about $400 US dollars. Besides, as the technicians said, all plasma TV's of Panasonic go to death after maximum 2 years because of this failure in power supply board. I am so furious about Panasonic and recommend all the visitors not to buy Panasonic products because of disrespect to its customers.
Reviewed Feb. 7, 2012
Has internal bad connection shortly after the warranty expired, we could sometimes push or pull on the frame and get it going again. Now it does not work, has sound, but no picture.
Reviewed Feb. 5, 2012
I bought a Panasonic Plasma TV 50U1 in November 2010 and it died in February 2012. Over $1100 and all it got me was 1 year and 2 months! It's either another defective power supply or video board, but it will cost more to repair than a new one! This is a total scam by Panasonic and I hope it comes back to bite them in the **! I will never purchase another Panasonic product again and will make sure everyone I know does the same.
I'm an electronics buff and read up on this product a lot before I bought it, but I guess I didn't do enough research! My fault that I did not come across all of these recurring problems with Panasonic Plasmas before I purchased mine and I'll have to live with that, but I will not make the same mistake twice. Too bad it cost me upwards of $1100 to learn that, but I will make certain that others learn from my mistake! Thanks for nothing Panasonic!
Reviewed Feb. 3, 2012
Well, just like everyone else here I've had my Panasonic th-46pz80U for just over three years. I purchased it in February of 2009 from Costco after returning a failed Vizio TV with similar problems after just 20 days. I was just talking to my fiancee about how I've never had any issues with this Panasonic TV and the day I go and upgrade my receiver and turn off the TV, I get the 10x flashing red lights. However, after unplugging HDMI cable and power cables TV will turn on after about 2 minutes and work fine until I turn it off and try to turn it back on again. I haven't called tech support, but doesn't even think I should waste my time, given all the problems everyone is getting from customer support. This is unacceptable, I've had a 42 inch Phillips LCD that I've had 2 years before the Panasonic and it has worked flawlessly since date of purchase.
I'll deal with this issue until I can afford to buy another TV from another manufacturer. I spent $1100 on this set and I'm not spending $700 to fix it. Especially since I seen a 60 LED TV on sale for $999.99 and projection set for $1199.99 which comes with a 92 inch screen. Hopefully, some kind of class action lawsuit can be brought up on them for not standing behind their products, and you can definitely put my name on it. I treat all of my tech gear with the utmost care, so this problem just arising on it's own is ridiculous. And the fact that it is so wide spread is disgusting.
Reviewed Feb. 3, 2012
I behold a last ray of hope which is why I decide to narrate my grievance to you and anticipate that the higher authorities of the so called multinational giant (Panasonic India) would ponder asymptotically and do the needful.
I purchased a Panasonic Plasma TV (Model 42V20) from Paarth Electrotech Dwarka Delhi on 09/03/2011. For the past few days, I have been beholding an extremely hazy and blurred picture, with faulty primary color mixing. As a matter of fact, this particular TV set had exhibited a series of such problems earlier too. (Please refer to the complaints through mails of 14/05/2011, 15/05/2011, 16/05/2011, 17/05/2011 and 18/05/2011 and a complaint no. 014055.) The faults prevailed even after the visit of Mr. Ashvini ** of Panasonic India, however, on his assurance of complete care of the TV in future, I continued with this set.
When the picture quality and the colors combination got deteriorated to zero tolerance level, I registered a complaint with the company (mail dated 18/01/2012 ref. no. PI-CS-1201-012944, and a complaint No 0410070). Consequently, a technician Mr. ** from I-Care workshop visited my premises on 19/01/2012 to examine the TV set. He agreed that the color amalgamation was faulty, but transferred the blame on airtel, however, I had already called the airtel technician on a paid visit to check the connection/signal quality/signal strength and everything was found to be perfect. I requested him to get my comments on the job sheet but he replied in the negative.
Meanwhile, my three mails to the company and several calls to the customer care were ignored and after a tiresome perusal, I got a call from Mr. ** of Panasonic India but by then I had gone for short holidays. I requested Mr. ** to visit on 27/01/2012 to examine the TV set. I was shocked to receive an SMS from the service center (I-Care) on 23/01/2012 that the work against the complaint number 0410070 has been completed to my satisfaction. This implies as if the service engineer had either accomplished the task by a magic stick or would have broken the lock of my premises to complete the job. This exhibits an utter mess and unprofessional attitude of the service center authorized by Panasonic.
Surprisingly there are only two modes of contact with this company for a grieving customer namely, customer care call center 1-860-/1-800-, and email ***@in.panasonic.com. I have contacted both these channels 16 times (11 calls and 5 emails) since 18/01/2012 without any revert from the company and could not go beyond that. The head office and the registered office contact numbers +91- and +91-, respectively are never picked up as I tried these for innumerable number of times without success. It is a huge shame on Panasonic that the top service officials are unapproachable as if they are Brahma, Vishnu and Mahesh: omnipotent but invisible.
The visit of Mr. *** on 27/01/2012 was a terrible experience for us. During his nearly 30 minutes stay at my premises in front of the TV set, he tried his level best to be-fool me and my wife and attempted to falsely prove that the color mixing was correct though his first impression was that the TV screen was reddish, which in fact is and can be verified. Like Mr. ** of I-Care, Mr. ** too refused to get my signatures on the job sheet, certainly by dint of the perplex of my remarks about the defective TV.
I contacted the customer care manager Ms. *** (phone *** provided to me by an executive of call center) on 28/01/2012 and categorically told her that the set was defective and requested her to help me. She assured me that a visit of an engineer will be arranged but as usual no body came. May I mention here that we are watching a faulty TV by spending Rs. 65000/- and the call center refuses to talk to me now and the helpline as usual ignores my mails. I request you to intervene so that I may not be put into anymore hardship.
Reviewed Feb. 3, 2012
I purchased a Panasonic TH-42PZ80U 42-inch plasma TV in November of 2008. Luckily, I also purchased an extended warranty policy. I was very happy with it until July of 2011, when the problem started: the 10 blinking lights of death. The first couple of times I could get it to work by unplugging it for a period, then plugging it back in. $1200.00 for a TV that lasted just under 3 years? Anyway, I figured the warranty doesn't expire for several months, so no problem. The warranty company (and that's a whole other saga) sent a local service technician to check it out. Yeah, it's the power supply. It should be here in a couple of weeks.
Well, of course you've heard the story before, the part is on back order from Panasonic, which means it is no longer available. According to him, they put out a new model about twice a year, which tells me that they no longer manufacture parts for units that are over a year old. Great customer service! He was unable to locate the part from any of his suppliers. I was finally issued a check for a replacement set by the warranty company after almost four months. Ridiculous! Needless to say, that money went toward the purchase of a different make of TV. I'll never again purchase any Panasonic product.
Reviewed Feb. 1, 2012
I bought a Panasonic 42" Plasma TV less than 3 years ago. Now, like thousands of others, the television will no longer turn on, and I get the 10 blinking red lights. Panasonic denies responsibility, directing me, like all the others, to a local service center to pay for the repairs. There is clearly a systemic, track-able problem with these products, and something should be done, legally.
Reviewed Jan. 31, 2012
I have Panasonic TC-P50S30. I bought it on 1/13/12. It had blinking power light (seven times), on 1/30/12. Panasonic chat help result = internal failure resulting in power standby mode. The next step is that third party repair was scheduled for 2/2/12. I have no desire to have it repaired. I bought at Big Box store. It’s less than 30 days.
It’s going back to the store for a refund. I’m sorry I didn't do better research. It appears this has been a known issue with these units for years. The build month on this unit is September 2011. Others bought like units three years ago. Stay away from these units. It would appear that Panasonic doesn't care about return customers.
Reviewed Jan. 30, 2012
Panasonic 50" plasma THP50PX80U won't turn on, seems like I am not the only one having this issue. Most likely, not worth the cost of repair. Please add me to the list of unhappy customers!
Reviewed Jan. 29, 2012
I got the ten blinking light issue four months out of warranty on my Panasonic Viera 42-inch Plasma TV. The repair costs almost as much as a new TV. It's unbelievable that Panasonic will not issue a recall when so many people are experiencing this.
Reviewed Jan. 28, 2012
My Panasonic plasma TH-50PZ800U will not power up. The TV is only three years old and from what I have read here, this seems to be a quality problem with them. I would like to be added to any class action suit against them. I had to pay $1500 for a TV that only lasts three years. I am done with Panasonic.
Reviewed Jan. 27, 2012
I attempted to have my Panasonic plasma TH-50PZ800U power supply replaced, that was diagnosed defective by the service company that Panasonic recommended. The issue now is that the required replacement circuit board was not available anywhere. My choice was to spend $400.00 (parts + labor) to have the old board rebuilt with a 30 day warranty on the rebuilt part or scrap the television. Doesn't appear that Panasonic cares if its customers are taken care of or not. First, they dump products on the market that are clearly defective. Then, they do not even produce the repair parts to fix the junk they sell. Where is the U.S. Attorney General's office, why haven't they stepped in to rectify this obvious case of consumer fraud?
Reviewed Jan. 24, 2012
Our Panasonic (TH-42PZ80u) with S/N PA82250093 was purchased several years ago. When I turned it on the screen remains black. Then a red light blinks ten times and repeats. Obviously, a code to the problem. I go to the internet and feed in "Panasonic TH-42PZ80u, power light flashes 10 times and repeats." Apparently others have had the same problem as I have had. My question is: what is Panasonic doing for these customers to repair the problem? What will Panasonic do for me? Reply requested or should I say required?
Reviewed Jan. 21, 2012
I bought a 50 in rear projection TV from Rex TV in 2004. I paid over $2500.00 for it at the end of 2004. My bulb when out and I had it repaired under warranty free of charge. I was happy about that. Then a year later, the same thing happened again. But this time I was out of warranty, so I had to pay $300.00 to get my TV to play again, which I did. But to come to my surprise, my TV went out again. I called Panasonic and told them about my problem. They told me to take it in to a repair center that they use. When I got the TV diagnosed, they said it will be $500 to get it repaired. I called Panasonic back. They said they could not help me, so they had me take it there for nothing. I never picked up my TV because it has a $500 bill to a shop I know nothing about.
Reviewed Jan. 20, 2012
Plasma TV failed after less than two years. Two blinking lights and $1,200 later. I will never buy one of their products again.
Reviewed Jan. 16, 2012
I bought a Panasonic 50" Plasma in August 2010. It stopped working after 16 months. I started doing the 10 blinking lights like all the other complaints. What a rip off. If Panasonic will not stand behind their product then no one should do business with Panasonic.
Reviewed Jan. 13, 2012
Panasonic TV model TC-P50S2 purchased at Best Buy in August 2010. Stopped working in January 2011 with the dreaded 10 red blinking lights in front. I was reading on this site about unplugging various things or waiting for it to cool down and nothing works. I'm not going to bother with a repair since it sound like it's pointless and I will never purchase Panasonic again.
Reviewed Jan. 12, 2012
I bought Plasma Viera Panasonic 3 years ago, red blinking light with no picture. Was advised to unplug, wait ten minutes and it will work. Did this for about two weeks and was fine. This is no longer the case and TV doesn’t turn on at all now. It’s now out of warranty, spent almost $600.00 for a TV that lasted less than 3 years. I paid for at least half of repair bill and/or include me in any class action suit.
Reviewed Jan. 12, 2012
Purchased 46 inch Panasonic plasma in 2009 for $1400. LED now blinks twice. Contacted Panasonic and they told me to get the set evaluated. Got it evaluated ($50) and technician diagnosed a bad power supply and possibly a bad video board. Over $500 to fix, if both. 2 year extended warranty expired.
Panasonic said I needed to go to different 'certified' repair place and have it re-evaluated again, at my expense, and if they concur with first evaluation they 'may' help out with 'some' of the cost. They made no effort to stand behind their product or keep me as a customer. This problem with power supplies and video boards going bad after 1-2 years of ownership seems to be common. An AVS poll of Panasonic owners had over 40% respond that their set had failed in 2 years. I will never purchase a Panasonic product in my lifetime again. I will discourage everyone I know to do the same.
Reviewed Jan. 12, 2012
Just as all others have stated, I have a 50" Plasma that has the 10 red light blinks. The TV will not turn on. I have phoned Panasonic several times however since the TV is out of warranty. It is only 3 years old. Panasonic can only give me a phone number to a TV service repair in my city. I'm on my own from there. Panasonic should replace the power supply boards as a result of the thousands of consumers with the same issue. These televisions are not inexpensive and Panasonic is aware of these problems but fail to stand behind their product.
Reviewed Jan. 11, 2012
Purchased a 50" Panasonic Plasma TV, model # TC-P50G10. The TV only lasted for only 2 years, and it suddenly wouldn't turn on again. Bought it to the authorized Panasonic repair shop and quoted almost $700 for 3, yes, 3 "bad" circuit boards! This is just ridiculous!
Panasonic wouldn't stand behind their product nor cover a portion of the repair cost. At the end, I didn't repair that TV, just trashed it since it's not worth of repairing it, and invest the repair cost onto a new TV other than Panasonic. From now on, I would stay away from Panasonic product due to the poor quality and service. Hope this can be helpful for some of the people that is looking for a new plasma TV.
Reviewed Jan. 11, 2012
Bought a Panasonic plasma model TC-P46U1 from Walmart on 11-04-09. On 11-17-11, the set would not come on. The trouble code window was blinking ten times. The Panasonic customer support person acted as if she was clueless about the problem and directed me to the closest repair facility seventy miles from me.
Reviewed Jan. 11, 2012
Broken Panasonic TV made in Aug. of 2009 bought in May 2010. The TV just started turning off when you turned it on. They were made with defective parts.
Reviewed Jan. 8, 2012
I was watching TV, then all of a sudden the TV went off and the light was blinking. I unplug and plugged back the TV and nothing. I hardly use the TV as is but now it seems as I won't be able to use it at all. I have other TV at home that 13 yrs older than this TV and they still work. Don't understand why this one would of stop. I'm very unhappy with this, it's a Panasonic TH-50PX0U.
Reviewed Jan. 6, 2012
Panasonic TC-P46G25 plasma that’s three months out of warranty produced a loud pop and a blue flash upon turning it off. After unplugging the TV from the surge strip to make sure I didn't have electrical fire, subsequent attempts to power the TV on result in a 10 blinking light error. After two visits from a tech dispatched by Panasonic, taking pictures of the TV with back cover off, surge strip and wall outlet, my requests for an update on my case filed with Panasonic support on 12-17-2011 are met with the response, "Waiting on word from a member of management." Has anyone had a problem resolved to their satisfaction? Seems like a high failure rate with a similar power related issues.
Reviewed Jan. 4, 2012
I have a Panasonic TH 42PV60E, bought it 4 years ago. I used to have that 'blinking power light' problems time to time. And nowadays, I'd say I can't watch my TV at all. It turns out itself. The power light blinks 9 short, 1 long and impossible to turn it on. I need to wait at least 2 hours to turn it on, and there's no guarantee that you won't face the problem again after 5 mins of watching it.
Reviewed Jan. 2, 2012
We purchased a "Black Friday" Panasonic tc-p42s2 plasma TV on 12/4/2010 from Wal-Mart online. It just died with the dreaded 10x flashing LED code a few days ago, just 1 month out of warranty. Based on the other postings in this forum, this is apparently a common issue. It certainly would appear that Panasonic dumped a lot of product on the market at that time that they knew had potential problems. Panasonic has referred me to a local service center but I'll obviously have to pay for repairs myself. Please include me in any class action lawsuit that you may have in process.
Reviewed Jan. 1, 2012
TV ran great for about 8 months, then began to develop the "10 blinking red power light" issue. Local Panasonic service provider attempted twice to fix the set, which was still under warranty. Everyone was very nice but the bottom line is I spent close to $1000 on a TV that lasted less than a year and appears to be unrepairable.
Reviewed Dec. 29, 2011
Panasonic (TH-50PZ800U) 3-year old plasma TV is 3 months out of extended warranty and I have been stricken by the 10 blinking lights. I contacted Panasonic; they referred me to on of their "authorized" repair shops. The replacement part (power board) is no longer available through Panasonic. So the repair parts for a 3-year old TV are not available from the manufacturer. What a great company. I know have a $2000-plus piece of junk that can't be repaired. I have a 3-year old TV that cost in excess of $2000.00 that can't be repaired because the factory quit making repair parts for it. So it is worthless.
Reviewed Dec. 29, 2011
I am bewildered as to why Panasonic would have these issues with their video boards that would cause the 10 blinking lights so that your $2000 purchase is garbage. If they are aware of the situation and make no attempt to have any customer satisfaction, why would they not think that their stock prices and company would not suffer. Word of mouth is always the best Advertising. Now I am going to not even recommend that $29 piece of junk (what ever it maybe) that they are putting out to the market just because of the name. A house full of guests and the TV blinks 10 times and goes out. It's a wonderful way to entertain on Christmas.
Yes, after looking up the problem, the 54 guests are now all aware of the Panasonic issue, two of which returned their Christmas purchased TVs just to not endure the potential problem. I am going to make sure that all I know are aware of this issue. The model that I am discussing is a TH-58pz800U Serial #LG83310302. Yes, that makes it a 58" TV. If it were some $500 dollar special ,you would expect it might have problems but the retail on this should have gold inlay wiring. Price is at $1,800 for refurbished up to $2,100 new. I would be really interested in a lawyer calling. A felony is $1,000 or more. This company sold a product knowing its faults for double that amount and doesn't stand behind with customer satisfaction. It was purchased in April 2010.
Reviewed Dec. 26, 2011
Have Panasonic 46" 1080p Plasma HDTV model TH-C46FD18. I bought in December 2008. It was working fine until 12-21-11, and then would not turn on for any apparent reason. It had a red blinking light on front. It blinked 10 times, then a pause & repeat. Researched on web and found this to be a common problem with Panasonic TVs. Called Company where it was purchased, no help. Called Panasonic & lady were aware of the problem but said there had been no recalls. She instructed me to call a certified Panasonic tech, of which none where local. Then they had to fax Panasonic a report of problem and maybe, Panasonic would help since it was out of warranty.
I understand that products don't last but it appears from research and speaking to lady that Panasonic knew that the HDMI 1 & 2 ports would eventually go bad on some TV's yet still sold the product. After complaining that I didn't want to pay for a tech to diagnosis the problem, the lady told me to unplug the HDMI 1 and also unplug from the outlet. Then wait 30 seconds, plug back in outlet then plug into HDMI 3. It worked and I asked the lady to explain why, she said it had to do with the right specifications and this problem does happen with some of the Panasonic TV's.
My daughter got on the phone and asked her to explain the specifications and the lady could not, nor could she find us a supervisor. She said one would call me in two days but has not. The ladies attitude changed when I questioned how she knew what the problem was and how she knew how to fix it. She started to back pedal and stated she never said she knew what the problem was. She then kept telling me that I had to call a certified tech because I was out of warranty. TV worked again, until we went to use the DVD and it was back to blinking red lights. After checking web, I unplugged again everything this time waited about an hour and it works.
I don't want to have to do this every time I use TV. A costly purchase like this should last beyond 3 years. I feel Panasonic should take responsibility for their product and reimburse for a new TV, knowing that problems were likely to occur. I also think that the lady I spoke to wasn't suppose to tell me how to fix the problem because it was out of warranty and when she did and I asked a few questions, got nervous and changed her tune. The problem started late 12-21-11, called Panasonic 12-22-11; TV went out again on 12-26-11, which is today.
Reviewed Dec. 25, 2011
Newer Panasonic TH-50PZ80U has a blinking red light (10 times). Countless others on websites document the same problem. TV power does not come on! The TV is now useless and they are very expensive. They are unresponsive to solve or address the problem.
Reviewed Dec. 22, 2011
As many have reported, I have the red blinking light issue when the TV does not turn on. It is just over 3 years old and outside of any warranty period. The only way I have found to make the TV turn on is to unplug it from the back for anywhere from 5 to 20 minutes and then sometimes it will turn on. After reading the numerous reports, I have decided not to repair the TV. I would also be interested in a class action suit. During my mother’s time, Panasonic was the brand to buy. And now the company is putting out large pieces of garbage for our landfills!
Reviewed Dec. 21, 2011
My 50 inch Panasonic has 10 blinks and will not come on. I think it's done. I am disappointed in Panasonic for selling this produce knowing that there is a problem. This TV is 18 months old. This TV is a trash product. I need to be in on a class action suit. I will not buy a Panasonic brand again.
Reviewed Dec. 21, 2011
Panasonic Plasma TC-P65S1. 3 months out of warranty I get 6 blinking lights and need to hold the power button in to turn it on for 20 seconds. Panasonic paid for two boards to be replaced if I paid the $300 in labor. OK, but it still doesn't work and it is a $3,000 TV. I've been going round with them since September and still can't get any answers. The repair center says they can't get any response at all from the service rep or Panasonic. They are willing to continue trouble shooting for free but need support and they can't even get the support they need. Meanwhile I have 3 Vizio TVs, including a plasma, that are going strong 5 years plus. Panasonic has the worst customer service I have ever experienced. This is ridiculous. Theresa where are you?! Answer my emails ! I have a lemon.
Reviewed Dec. 20, 2011
So far for me, holding down the power button on the side of the TV for a few seconds and then releasing the button will make my TV come on and stay on. I have a 37" Panasonic TV that I purchased 4 years ago. I have just started having the blinking light/TV turns off problem. It only happens when I turn the TV on the first time for the day, so I know it's not a 'heat' issue. It turns on, I hear what's on the TV but no picture, and then the TV turns off. That's when I get up, hold the power button down on the side of the TV for a few seconds, release the button and the TV comes on and stays on, until a few days later and same problem. I'm going to be really pissed if my $400 plus Panasonic TV is toast in less than 5 years of use and it's only on a few hours a day! Panasonic used to be such a high quality product.
Reviewed Dec. 18, 2011
I purchased a 50-inch Panasonic television on January this year. Last week while on the TV, it made a mighty bang. I contact Curry’s where I got the TV and was given telephone for customer service to which I was told that it was the transducer that had blown as it was a common fault because the voltage was 220 and not 240. I was told I was only entitled to a repair to which I was not amused. Surely, when still under guarantee, I wanted a replacement and not a repair was told it would be repair contacted head office with an email got phone call. Next day, I was told it was being looked into and told her the same thing: I didn’t want repair and I wanted a replacement. I was told that the manager of store had to authorize this. I went to the store to be told all I was entitled to was a repair. I told the manager was not accepting this. I’m still arguing with them. I’m still waiting for report of fault.
Reviewed Dec. 15, 2011
My daughter purchased a Panasonic Viera 42" plasma HDTV for my wife and I for Christmas last year. It failed two days ago with the dreaded 10 red blinking lights of death! It literally was about two weeks out of warranty! From the investigating I have done on the internet, there are a lot of complaints on these TVs! I will be calling Panasonic tomorrow to complain. Something needs to be done, like a class action lawsuit by the Attorney General for defective merchandise and/or fraud for claiming to have a quality product with internal parts that fail too often! Now, I have a TV that doesn't work that is out of warranty and that I will probably have to pay to fix! That is just wrong!
Reviewed Dec. 15, 2011
We bought this TV from Wal-Mart on Black Friday, 11/25 /2011. We had problems at the start and now flashing, etc. We are going to bring it back with our cancelled check. We had the cable folks look at it, but they warned us that Panasonic is not Sony.
Reviewed Dec. 14, 2011
This is a 5 star piece of junk. I bought it on 12/2/11. There are already 10 blinking lights as of 12/13/11, which is the error code for "video board bad". Anything that has a one year warranty, you must buy an extended warranty, or just buy something else. I called Best Buy, and they set up an appointment with the worst appliance company the state ever gave a license to. The tech called to set up an appointment to fix the unit. I asked him if he had any video boards on his truck. He asked why, and I told him that 10 blinking lights means the video board is bad. He said no, that's power supply. I told him power supply is 7 blinking lights, so make sure you have both boards before showing up at my house. Side note, my DISH Network HD VIP 722k DVR box started having issues around the same time as above. I replaced that too. Maybe a bad neutral in one, that caused the other.
Reviewed Dec. 13, 2011
I got no help from Panasonic when reporting my issue. My TV shut off while I was watching and it never came back on.
Reviewed Dec. 12, 2011
We bought a 50 inch Plasma TC-P50S30, on November 25, 2011 (Black Friday). It was delivered on November 30, 2011. On December 10, 2011, with exactly 10 days of use, the TV shut off while we were watching, and did not turn back on, giving the "blinking light of death" seven times. Thinking we just had bad luck, we called Panasonic, and after 30 minutes on hold, and 20 minutes of talking with several technicians, who made us move around the TV, to "try different outlets", the result was a repair appointment, set up for 5 days later. Just deciding to Google Panasonic problems, I discovered this, and several other blogs and sites, with people claiming to have similar shut off problems from TVs purchased around 2007-2009.
Fortunately we had the issue arise early, and it is still under warranty, and we can still return it. Clearly, this is a problem that has not been fixed over time by Panasonic in newer models. I'm thinking we're just going to return it, and get something else, rather than risk it breaking again in another year! My parents have the exact same TV and have had no problems, and we've had several other Panasonic TVs, and I thought it was a good and reputable brand. We did a lot of research into our purchase, and Consumer Reports rated this TV very highly, and flagged no issues with Panasonic as a company. Clearly, this is not the case, and more attention needs to be paid to this problem so that others can avoid making bad purchases!
We spent time dealing with Panasonic technicians on the phone for an hour, and having to miss work, so they can schedule a repair appointment to try to fix it. We will likely just return the TV and get something else. It was quite a hassle!
Reviewed Dec. 10, 2011
I bought the LCD on March. On November, I found an issue where the channel used to repeat in all the channel. They have said that they are replacing the mother board instead of that a new TV would be replaced. Also, service is bad in Bangalore. They are very rude. They don't see the convenient time of the customer. Problem not yet solved.
Reviewed Dec. 10, 2011
I bought a 50" Plasma TC-P50X1 on 1/22/10. Tonight, it just turned off and won't turn back on. The red light would blink in series of ten but do nothing else. The first few times I turned it on and off it clicked like it was going to turn on but didn't. I contacted Panasonic support via online chat and got the usual run around. I plugged it into the wall and now the red light comes on, doesn't blink and goes off after about 15 seconds. I paid $700.00 and it lasted less than two years. Panasonic's response is contact authorized repair center. I always thought that Panasonic made quality products but after this experience and reading all the complaints, it looks like illusion.
Reviewed Dec. 6, 2011
I bought a 50" Panasonic Plasma TV in June 2010. Yesterday, it just quit and wouldn't turn on, 10 blinking lights, that is all. I called Panasonic, got a case # and was told to call a local repair. I am shocked at how many people are in my exact situation. I am irate that a company is knowingly selling TVs that die less than a year and half after the purchase. It's kind of funny that the warranty is only for 1 year. Something is not right here.
Reviewed Dec. 6, 2011
I purchased a Panasonic Plasma (TH-46PZ80U) TV in December 2009. The other day, I attempted to turn it on, but all I saw was a red light blinking on the bottom of the TV. I unplugged it, checked the batteries in the remote, and still it would not turn on. I went online with Panasonic, and explained the issue the light was blinking 10 times. He had me unplug it from the surge protector, and a few assorted things, and still the TV would not turn on. He told me he could order a service repair but I opted not to. I then Googled Panasonic Plasma blinking light, and was sickened by what I saw. This is not an isolated problem. Here is one of the sites:
I feel sick that I spent $1,100.00 on a TV that barely made it 2 years. The only time I have spent this much on an appliance, is for my refrigerator. The cost to fix is approximately $500.00, and from what I read there is no guarantee. I do not understand how they get away with this, and just wash their hands on all the consumers who bought this TV in good faith, and now are stuck with a high repair bill, and/or a TV that cannot be repaired. They know there is a problem, yet they look the other way like Toyota did.
I cannot afford to have this repaired or replaced. If I had unlimited resources, I would buy some billboards to warn people about this situation. Is there anything you can do to help? Is there a government agency that monitors this type of horrible behavior?
Reviewed Dec. 5, 2011
Purchased 42" Panasonic TH-42PZ85U Plasma TV in 2008 and it just died on me. I'm getting the well known 10 blinking light issue. Please add me to any class action lawsuit. Although this is a well known and documented issue, Panasonic offers no assistance other than to refer you to an authorized repair facility at your expense.
Reviewed Dec. 3, 2011
I purchased a Panasonic plasma TV (TC-P50G20) in December 2010. It worked fine until 2 days after warranty. There was no power, no screen, and I have the "blinking light of death". There are many internet articles related to this problem and there has been no response from the manufacturer. I spent 1/2 hour on phone with customer service and they referred me to a repair shop, at my cost. Sears salesman told me this TV would be good for at least 5 years.
I'm reading hundreds of articles related to Panasonic plasma TVs and the blinking light of death. It seems to occur shortly after the warranty expires. Panasonic is junk.
Reviewed Dec. 3, 2011
I purchased a Panasonic 52" Rear Projection DLP/LCD Model PT-52LCX35 a little over 2 years ago. About a month ago, I started seeing a blue blotch/spot about the size of a baseball. Considering, we were close to Black Friday, I thought, maybe it was time to replace it. A few weeks later, a 2nd spot appeared, and another week later, spot #3. Since we didn't buy a replacement TV, I decided to search my issue by its model number. Lo and Behold, there were many other people who experienced the same issue.
The fix for this is a simple 15-20 minutes visit by an authorized service center. The tech does an EEPROM update and voila, problem fixed. Apparently, this particular problem is due to corrupting files in the firmware and an EEPROM update corrects this. So I decided to look for my receipt for exact dates and to call Panasonic. I was forwarded to 7 different representatives only to find that I was transferred to the wrong department. Out of the 7 reps, I only understood 1 of them. I was also on eternal hold (about 45 minutes), only to be disconnected. I called in again, explained my issue and was transferred to Panasonic security camera support. No help there. One more try and spoke to someone that finally started to take my contact information. After spending 2 hours on the phone, the rep couldn't do more than to offer a 15% loyalty discount on purchasing another qualified TV!
Why would anyone buy another TV after such a horrible experience! After reading blogs from other people who said that Panasonic covered this one-time fix, I thought I had some luck on my side. That was not the case. I finally spoke to a supervisor who said that I can call the local service center and have a tech evaluate the TV and to fax the report to their processing center. I would be responsible for the evaluation fee and there would no guarantee that the processing department would approve the repair.
This is a known issue with this product line and model that Panasonic is no longer covering! I will not be getting another Panasonic anything again!
Reviewed Dec. 2, 2011
I bought a Panasonic 50" TV TCP50S1 in February of 2010. The TV will not turn on. I have to unplug the TV and wait until the TV resets its self before it will turn on. I called Panasonic and they referred me to a local TV repair shop. This seems to be a common problem with these TV’s. I would like to be added to a class action law suit.
Reviewed Nov. 30, 2011
I bought a 50-inch Panasonic Plasma TV (TC-P50G20) through Best Buy online about a year and a half ago. It cut off with the 10 blinking lights of death and it never came back. The manufacturer warranty expired after one year. TV repair company replaced two items (one of which was the motherboard) but it did not fix the problem. The repair guy said the panel had shorted out (repair cost is about what the purchase was).
I, too, will probably never buy another Panasonic product because when you spend $1300 on a TV, you expect it to last more than a year and a half. They did not stand by their product when I dealt with customer service either, which is wrong.
Reviewed Nov. 30, 2011
The following is in regards to the Panasonic TC-P50S30. I purchased this television new from Sears on 10 Sept 11. Five weeks later, there is a blue line running the entire length of the television, which impairs visibility. Sears would not take it back because it was five days past the return period, so I had to contact Panasonic. Panasonic sent a technician to my house to inspect the set. The technician said that the entire panel needed to be replaced. I asked for a new television, but I was told that it was not going to happen.
Anyway, the technician took my television to their shop for repair. After three weeks of hearing nothing (I was told that it would only take a week), I contacted Panasonic numerous times, only to wait thirty minutes minimum to speak to a representative who was worthless. As of right now, it has been nearly a month, and I am being told, by the actual repair facility, that it will likely be early January before I can get my television back as the parts are on back order. They took my television on November 7th, and it will not be back until next year. Beware folks, Panasonic's customer support is terrible. There are better options out there. The set itself is decent, but if it breaks, good luck.
Reviewed Nov. 30, 2011
I purchased a Panasonic Plasma 50-inch TV (model # th50pz80u) from Circuit City in around January of 2008. I have barely used my television for more than one hour a day and the set now has a larger 3" vertical black band on the left hand side of the screen. It's no longer under warranty and based on the user comments, I have a feeling Panasonic won't be compassionate or be willing to give any monetary compensation. I never plan to buy a Panasonic product again.
Reviewed Nov. 24, 2011
I purchased a 50"Panasonic LCD TV in 2008. As of 10-23-2011, the dreaded 19 blinking lights started. I now have a ** expensive wall hanger.
Reviewed Nov. 23, 2011
TV was working fine. Next morning, nothing. The screen is black. The fan come on, but that is all. I don't have any blinking lights except for the power button. I never got any warning or messages that something needs to be replaced or anything like that.
I've never been notified about the class action lawsuit. I would like to know more about it.
Reviewed Nov. 19, 2011
I had a Panasonic TC-P54S2, purchased on 10/04/11. It worked well for 1 year and 45 days. This TV is only used for normal use. We did our research prior to purchasing and unfortunately, we did not find what so many are reporting. We lose power and now getting the "10 blinking lights."
I have been on the phone with customer care, hoping something will be done. Unfortunately, I have been reading that they are aware of this problem but are not doing anything to inform consumers or better yet, to fix the problem. Wow!
Reviewed Nov. 18, 2011
If I could vote zero stars, I would have. I am one of the many people that are having problems with blinking lights on the Panasonic plasma TVs. I know there was a class action against LCDs. There are literally hundreds of thousands of us that are unsatisfied with the TVs. Most of us have had our TVs for less than 2 years. The TV will not turn on no matter what plug you plug it into, no matter what room you put it in, no matter how patient you are. I was told (after contacting them three times) I had to go to an accredited repair shop and they would do a partial payment. I asked, “Is that 10% or 50%?” They couldn't answer. Worse yet, they referred me to a repair shop that is known for not being a positive experience!
Reviewed Nov. 17, 2011
I am so happy I found this site! We purchased the 42" Panasonic Plasma HD TV and it has been down since May, 2011 as there is no place in VT anymore as the closest repair shop (Rutland) closed down and we do not have the extra cash as this is the fourth time it has broken down. I purchased this in November, 2008 in Florida and broke down twice (10 blinking lights!). There and twice in VT. Though we have a case #, Panasonic is not helpful in wanting to assist. I say class action suit, sign me up!
Reviewed Nov. 17, 2011
Bought a 32 inch LCD TV Viera, September 2010. Called Panasonic three times in one day to try and get them to take care of my television that now doesn't work at all. Was told that it is out of manufacturer's warranty in which I knew that, but they are not concerned with getting it fixed or replaced. Read on the Consumer Affairs website hundreds of people are complaining about the same issue as mine but Panasonic does not seemed concerned. Every complaint pertains to the TV getting no power, whether it be a plasma or LCD. So ironic that so many people have the same issue. All I want is my TV fixed at their expense. I can see if it was 4, 5, 6 years old but 13 months, that is ludicrous.
Reviewed Nov. 15, 2011
My 58 inch plasma Panasonic Viera TV just died! Only 13 months old! I am reading on the internet of thousands of complaints and hundreds of dollars spent to fix each of these TV's. We as consumers need help. Panasonic is building bad products and sticking us with repair bills.
Reviewed Nov. 14, 2011
I had purchased a Panasonic th-50pz80u 50" 1080p plasma HDTV and for the 2nd time, its power source went out on me again. I had brought this TV in 2008 and within a year the red light kept on blinking and won't turn on. I called Panasonic and they said they only will go in on half of the cost to fix it from their reputable rep which still cost me $256 and then 2 years later, on 11/14/11, the TV is doing the same exact thing with the red blinking light by the power and won't turn on again!
I called Panasonic and they said they cannot find my case # and can't help me. They try to make me unplug the TV and all of the unnecessary ** when I already tell them that I had the same problem from before and it cost me over $250 to fix it and now its occurring again. This is my second Panasonic and will be my last for me and my family and my relative! I am unhappy with Panasonic and their effort to resolve this matter and to recall their default product! I recommend everyone to never buy a Panasonic again! Even my cheap Vizio and Philips in my other rooms last longer and have no problems! I had spent $1300 on this TV in 2008 and it didn't even last me 3 years! Put me down for a class action lawsuit I want a refund!
Reviewed Nov. 13, 2011
My parents own a 55 inch Panasonic LCD TV, that is now not working after 5 years. That's not right. It will cost them $250 to get it fixed. They are both retired, and cant afford that. It makes me feel like Panasonic is a bad product. I am asking whomever may be concerned, to please make things right. I have had Panasonic electronics before, and would like to continue to buy, that is if Panasonic makes an effort. My name is Tony **, and if you need to contact me, please do. I will give you my parents' name and number. My number is **. I hope to hear from you to make this right, and to keep a couple customers.
Reviewed Nov. 11, 2011
I bought our Panasonic 50 inch Plasma TV in 2008 and it hasn't started to blink red lights but it is blinking to black and back to the show, still getting sound during this. Did this happen to anyone else? After reading through the forum, I am worried we may have wasted a ton of money on what we thought was a TV that would last a solid 10-15 years. I'd put my name on a class action!
Reviewed Nov. 10, 2011
I bought a Panasonic TV in December of 2007. In that time, the lamp has gone out twice, and is out now for the 3rd time. The model number is PT56LCZ70. I can't get any help from Panasonic. The lamp has a 5-year warranty. It was last installed in 03-10.
Reviewed Nov. 9, 2011
My 50-inch plasma HDTV, which was manufactured in 11/08 and purchased in 12/08 failed to power up. It has the two red blink problems that many others are talking about. I have troubleshot it to a bad power supply board. I am having problems locating one and Panasonic will not help me at all. The customer support department is of no help. They do not respond to my latest set of emails.
My TV is not usable and it has been that way for about two months. My initial investment to purchase this device should have been more than enough to ensure it would last much longer. There are so many other people that are having problems that I find it amazing that Panasonic is not addressing the issue properly. I have asked them to only supply me a new part at a reduced part. I am not asking for labor costs or a “free gifting." That seems like a very reasonable request, which has been ignored.
Not sure where to go from here.
Reviewed Nov. 8, 2011
It's not about the store. It's about the product. We purchased a Panasonic 50" Viera TV in April 2010. But since we were waiting for the family room to be completed, we didn't set it up until Sept. 2010. We don't use the room that often and I doubt if we have 100 hours logged onto the TV. It has given us the 10 flashing blinks of death. We watched a movie on Saturday evening and Sunday morning. The flashing blinks came on. We were given a service representative to call for repair service, but the TV is no longer under warranty. We were told by Panasonic that electronics can go at any time. However, I don't feel we got our money's worth. We have six TVs in the house and the newest one just broke the quickest. The others are all over 10 years old, with no complaints. What can we do? Thank you.
Reviewed Nov. 7, 2011
I have a Panasonic PT-56LCZ70 TV. I have had many problems with it from the start. This has given me nothing but headaches. first the bulb has gone out on me 3 times in the first 3 years that i have owned it. I hardly use this TV and when I do, I would like to sit down and enjoy it. Now, they tell me that it could be the circuit board and that I might as well buy a new TV. I cannot afford a new TV.
Reviewed Nov. 6, 2011
We bought a Panasonic P46G15 back in April 2010 and it recently turned off and will not turn back on again. It blinks 7 times and we have yet to take it to a repair shop to see how much it will cost to fix it. The guy at Video only persuaded us to buy the floor model because Panasonic is such a "great brand." We thought we bought warranty on it but we came to find out a year and a half later, that we didn't (which is odd because I buy warranty on everything). The guy at Video only said that they had an in-house warranty but it was only for a year. That doesn't help us out any.
Anyway, now that I know there's been others out there having the same issues, I will vow to never buy a Panasonic product again and they should be held accountable for producing crappy equipments.
Reviewed Nov. 3, 2011
I had a TH-42PZ80UA and the 10 blinking lights. Like many others, I found a ton of complaints online about these TVs. I called Panasonic and got nowhere but a phone number for a repair guy who wants $600 to fix the TV, which is just out of the question. They refused to help any other way. Thanks Panasonic! But maybe a kiss on the cheek next time?
Reviewed Oct. 26, 2011
I bought a Panasonic TC-P42C1 plasma TV. It is now 2 1/2 years old. It quit working with 10 flashing lights; the main power board and the A board-(what they say is wrong) have been replaced but it still won't work. I have been on the internet and it seems to be a major problem (there are thousands of complaints) with Panasonic TV's. I would like to be part of the class action suit.
Reviewed Oct. 25, 2011
I purchased a TH50PZ85U in January of 2009. In August of 2011, the power supply went out. I called Panasonic for repair information. They referred me to a local repair facility. I inquired about reimbursement if the issue turns out to be a common issue of which I saw several people on the internet complaining about. I was told to contact the repair facility and have my television repaired. If it turns out to be a common issue to call them back and inquire about reimbursement at that point. After speaking with a few representatives, who appeared to want to get me off the phone with canned speeches and a lack of concern, they declined to even entertain the idea of reimbursement. They say due to the fact that I already had the TV repaired. I just followed the first representative's instructions. Unfortunately, the final phone call resulted in the rep. hanging up on me. Great service!! Oh, by the way, in the mean time, I purchased another Panasonic, a smaller one, to fill in while my TV was out for repairs. What a sucker I am.
Reviewed Oct. 25, 2011
I bought our Panasonic 50" Plasma TH-50PZ80U in July 2008. It went blank or dead with 2 blinks recently in last few days. I'm not buying Panasonic again after reading so many posting with similar issues. I'm planning to call Panasonic to complain.
Reviewed Oct. 16, 2011
I purchased a Panasonic (Model: pt50lc13) LCD TV for $3,600 and the bulb had gone bad five times within a five-year period. I paid $400 for the first bulb (because the guy charged me $100 for install). Once I noticed that it was only a plug to install it, I bought the rest for $300 each. I called Panasonic and all they could do for me was to offer me a "discount" in a newer compatible TV. The price of this new TV is $500! In other words, they just wanted to sell me another one. I told them that my buddy had a Zenith and he had the same issue as my Panasonic. But Zenith just gave him a new TV all together. I know that the next time I buy, it will never be Panasonic for sure.
Reviewed Oct. 15, 2011
I have a two-year-old Panasonic LCD TV. The model number is TC-L37S1. The serial number is **. The date of manufacture is June 2009. It would not stay on. If I unplugged it and then plugged it back in after a short wait then it would at least try. It stopped working about four weeks ago. I also noticed that there was the smell of smoke. I called Panasonic. The wait was too long. I sent them an email from their website. I got a reply several days later with the request that I call back and wait for an agent. They gave me a local repair center to contact.
Because the minimum cost of repair from the authorized service center was $285, I have decided to investigate on my own the cause of the failure. I found it hard to believe that an electronics component in an LCD would smoke. I have had numerous TV and computer monitors over the last 20 years and I have never had one break. We are using another TV that is 19-years-old and still working fine.
I took the Panasonic LCD TV off the wall and took the back off. I found the part that is defective by turning the TV and looking for flames and smelling for the smoke. I have attached a picture to indicate the part that is the problem. The little flames looked better in the video I took to help me figure out which part it was. It is the upper of the two parts on the left of the left board labeled T970 N8L3A. You can see burn marks next to the corner by the red and two black/dark blue paint dots.
I was able to find a replacement circuit board from Shop Jimmy for $89.95. When I replaced the defective board with the new one, the Panasonic LCD TV came on and worked for 10 minutes before it turned itself off. It is clear that there was much more wrong with this TV than just the one circuit board catching on fire. I investigated this failure as extensively as possible so that I could learn from this mistake. I do not intend to make the same mistake the next time I spend $600 to $1000. I am not ready to do that again until I figure out how to avoid poor quality products.
Reviewed Oct. 11, 2011
My Panasonic 50" Plasma TC-P50S1 is experiencing seven blinking red lights on its screen. It will not come on and it is only about 2 1/2 years old. I bought it from Sears and it will cost too much to fix.
Reviewed Oct. 11, 2011
I bought a Panasonic TH-50PZ80U several years ago. It had to be repaired I think 3 times while under warranty. It spent almost as much time in the shop that year as it did at my house. Since it has been out of warranty, it has failed 2 more times. It is currently sitting in my garage as I try to decide whether it is worth getting fixed again. I have never had this many problems with a television in my life. I have thought about sending it to Panasonic COD.
Reviewed Oct. 11, 2011
I purchased a Panasonic Plasma TV in Dec. 2008. Two weeks ago, the TV turned off and never came back on. I took it to a repair shop. They told me it was the power board that needed to be replaced. After spending over $300 to repair my TV, we brought it home to find out that the TV will only stay on 10 minutes or so. Do not buy a Panasonic TV. It's more trouble than what it is worth.
Reviewed Oct. 8, 2011
Panasonic should offer a permanent solution or replacement on a TV; they knew would need repairs, such as these. Not only do the lamps burn out but the ballast is also known for going out. I recently had the lamp replaced in, and now, the ballast has gone out and the cost to fix it is much more than the $20 part cost. I bought a Panasonic because of their reputation but they have ruined their name with this TV.
Reviewed Oct. 6, 2011
After enjoying my 58" Panasonic Plasma TV for three years, it suddenly ** out. It will not get any picture or sound--only the mocking, blinking red lights. Son of a **. I called Panasonic tech, descibed the problem and was shocked by the response of "Oh, no" after telling him that the red light would blink 13 times in succession. He gave me the number of a certified repairperson contact, whom I called immediately.
My motherboard had brokedown and needed replacement because of heat damage, which, he informed me, was a recurring problem. He was even surprised that it lasted this long. Son of a **. Now, I have a $2,000 liability with only a 90-day guarantee. I'm furious because this is a known flaw and the consumer is being blatantly ripped off by the manufacturer. Somebody must be held accountable for selling known, defective products to unsuspecting consumers. What a waste. Even my car has a warranty longer than two years and I drive it everyday. Panasonic has lost another customer. ** it.
Reviewed Oct. 6, 2011
I purchased this Panasonic Viera 58 inch Plasma TV in July 2007. I have taken good care of this TV and rely on it for my entertainment and news. I am a total and permanent disabled veteran.
The TV just shut down without fanfare, no sparks, no flash, no noise, no smoke, etc. It will not go back on no matter what we do. The TV switch, cable switch, and controller on/off switch do not work to turn it on. I am lost without it. I have seen many online complaints about this with Panasonic Plasma TVs. What do I do?
Reviewed Oct. 1, 2011
My girlfriend bought me a 50" Panasonic Class1080P Plasma HDTV (Model: TH-50PZ80U) for my birthday on July 16, 2008 from ABC Warehouse. It started getting the 10 blinking lights of death on Thursday, September 1st, 2011--forty six days after the extended warranty had expired. The TV will not turn on. Please add me on to the class action lawsuit after getting nowhere with their response. The TV will not work and Panasonic will not fix it after knowing that this TV was defective due to all the same failures.
Reviewed Oct. 1, 2011
I purchased a Panasonic 52-inch HDTV model PT52LCX66/PT-56LCX66/PT-61LCX66/PT-52LCX16/PT-56LCX/PT-61LCX16. I purchased this from Circuit City in 2006. I had to purchase a lamp TY-LA1001 for the TV in 2009, and now again in 2011. I purchased 2 this year. The first one purchase in August blew in one month. So now, I just purchased another one in September. How long will this continue?
Reviewed Sept. 28, 2011
During the last year of warranty, the bulb went out. I have now replaced the bulb 4 times since. The TV is 6 years old but it is in a bedroom that is rarely used and I don't think it is on 7 hours a month. It’s almost a bulb a year. I am thinking of not replacing it for the 5th time. I could just go out and buy a new TV.
Reviewed Sept. 27, 2011
I purchased a 50-inch Panasonic Viera Plasma TV in May of 2010.
In September of 2011, I was unable to turn it on one day after it had been working fine. Instead, there was a clicking sound and then a red light flashed in a pattern of four flashes.
Panasonic TV Company Information
- Company Name:
- Panasonic
- Year Founded:
- 1918
- Address:
- 2 Riverfront Plaza
- City:
- Newark
- State/Province:
- NJ
- Postal Code:
- 07102
- Country:
- United States
- Website:
- shop.panasonic.com