Consumer Complaints and Reviews
I bought a 40" Magnavox flat screen TV from Sam's Club in 6/14. On 7/8/17 I'm watching the news, the TV stops!!! Cable still working. DVD player still working. TV dead ** hell!!! I call the company for assistance and help. To see about them fixing the problem, to see what they would do about this 3 year old television going out. 3 YEAR OLD TELEVISION!!! They are so low down and dirty they said that the warranty only last for a year and they would refer me to some place to get the television fix at my EXPENSE which will COST ME!!! COST ME!!! Waaaaaaay more than I paid for the actual ** TV.
I will NEVER EVER buy a Magnavox product. You couldn’t even give me anything made by Magnavox I feel that they need to be looked into. That's some real ***. And ** business ethics. I have became an advocate to do all I can to put them out of business. You people are horrible and deplorable and do not deserve to have a business. I worked so hard for my money to purchase this ** ** TV!!! You should fix my TV at your expense. OR REPLACE IT. This TV is only three years old. HOW DARE YOU ** PEOPLE!!!
I purchased a 28 inch Magnavox DVD combo and after a year the HDMI stopped working I turned it on in the morning and it didn't work. I called the company and they said the warranty expired. It was obvious a defect. How does this stop working when it was working before I went to sleep? The company said I would have to pay for it the repairs but the cost is more than the television. Stay away from combo television. Better yet stay away from Magnavox.
I do a lot of watching tv and I really like the Magnavox brand. It is a good tv and the first flat screen I've ever had. It is an older one which I got at a thrift shop. I have had other Magnavox tv's and they do last a long time. It does have a good picture and I have had no problems with my sets. I would highly recommend Magnavox.
Compared to past TVs owned… it was an upgrade!! Sound reproduction is always an issue for me, without separate sound bar... this tv is better than most, but still a little "tinny". Bought it at Shopko (box store). Sale price brought me into store.
I've had this tv for 4 years and it's never given me any problems whatsoever. The viewing is fine and the screen to color everything works perfectly on this tv.
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The screen has a very thin trim or border. The rest is screen. The picture and sound are great and make TV watching experience enjoyable. I have no complaints or issues with this set and am pleased I purchased it.
My TV is a 1981 Magnavox, until I replace it with something more modern, I watch all my TV programs on my MAC. Many of us have given up on TV and are using laptops and larger smartphones for their viewing. Television is overused, not accurate in many ways and the offerings, of late, horrific. Unless you have TVO, on demand or use Netflix, you are at the mercy and time schedule of others who may not share your taste, passions or interests. I like watching what I want when I have the time. My time, not theirs. Some things, of course, are exempt. Example, as I cannot easily watch a hockey game live-time, I must listen to it on the radio or live stream it. This is enough to get me TV shopping.
I feel that the TV/cable contracts are overpriced and hardly worth it -- who can watch 103 channels and have a life? Or a job? When I do get my next set, no more co-ax cables and routers for me. Powerful, attachable antenna is available and all I need for what I may wish to watch. I would be interested in the result/ratings of the various brands to help me make my decision, if at all possible. I look forward to a much larger screen, although the resolution on my MAC is fantastic, better than many TVs currently on the market.
TV is all I have for hobby... I take care of my elderly parents so I am at home a lot. It's my first flat screen TV, 32 inch and I love everything about it. Oh! It's LED, Dolby & HDMI. Will probably have it as long as it works because I cannot afford a new one.
We bought a $2800 TV from Best Buy and it gave us nothing but problems in the 3 years we owned it. We decided to buy a less expensive Magnavox 42-inch screen TV from Target 5 years ago and we have been so satisfied with its performance. It cost under $400 and have had no problems with it at all. Great value from Magnavox.
I bought mine at Target in October of 2011. After six months, a black line running vertically started growing about 5" from the left side of the screen. It would go away after having the TV on for a while. Then the line got wider. Then the line stopped going away and it continued to get wider. I called Magnavox since it was still under warranty and they said they would fix it but I would have to ship to them. I asked how much that would cost and they said $200. Great warranty, not. As of 2/17 the TV still works, but the lines are still there. Now there's one starting on the right sides of the screen. Guess I have learned to ignore them, but I won't buy anything Magnavox again. Ever.
My TV is less than a year old. It's had standard use, not been dropped, and had no damage. A month ago, I turned it off by remote control. It wouldn't come back on. Eventually, it came on, but ever since, if we turn it off, it may or may not come back on for days. For the cost of repairing it, I can buy a bigger and better TV. They don't respond to email or letters about the warranty.
Magnavox $229 TV sucks. I purchased at Target 1 year ago. I listen to the volume low, but it rumbles and you can't understand what they are saying. Doesn't do it all the time, but still terrible (it says it has Dolby sound lol). By a different Brand for sure. Probably assembled in Mexico or China.
Defect TV. Magnavox is PURE TRASH. I had my TV for not even a year and was told no warranty yet you have a year warranty. Lies and more lies!!! I have submitted proof many times. Nothing happened!!! Those foreigners are disrespectful and incompetent. DO NOT OFFER HELP IN NO FORM.
My 32' Magnavox LED was bought on 10/12/13 at Target. It just went black yesterday! In the past 6 weeks I have lost sound, the ability to convert to HD, and had tiling. I thought I had a bad cable box. Xfinity came out yesterday, switched out the box and the TV STOPPED working! Magnavox used to be a top tier product. No more. Will not buy another Magnavox anything.
It's amazing you can purchase a Magnavox TV only for it to go out in less than 4 years. All the reps are located in the Philippines. Trying to explain the problem twice and only get I'm sorry does NO good. I was told by the rep I should have turned my TV off each time after using it. Have anyone every heard of this before? I know my TV have a defect because it magically just went out on Sunday and never came back on. I can't even get the TV to come back on.
It's amazing you spend your hard earn money to get service for less than 4 years. It serves no point having reps who can't give you answers or will try to assist you in getting a replacement when it is defiantly the fault of the company. Consumers, DON'T PURCHASE a Magnavox Product. EVER... Before purchasing the next TV, you better believe I will get information on replacing a defected TV. After reading sooo many complaints, we should boycott Magnavox.
Our 48 or 50 inch (can't remember exactly) Magnavox flat screen that we purchased less than 3 years ago decided to go black & now makes a chirping noise. Instead of the guy with customer service trying to figure out what's wrong with it he tells me, "Ma'am it's defective & you are now out of warranty. There's nothing we can or will do for you. You can try taking it to a repair shop & having them fix it." I then asked to speak to a supervisor & he never would allow me to. $500 TV that is all the sudden defective & I'm being accused of not taking care of it. It's sits on a wall, it's dusted periodically, do I need to take it down & rock it to sleep or something?! Yea I'm ticked. I'll never buy Funai or Magnavox electronics again. After this experience I'll drop the $750 for a nice Samsung TV.
I ordered a Magnavox 32 inch LED TV. UPS delivered it after it being back ordered for 2 weeks. I was so happy to get it. I looked at the box to read the highlights, and then opened it, put the stand on it and powered it up. Once to TV came on, the screen looked like it was cracked. I called Magnavox and they informed me to send a picture of it which I did. I was notified by them after one day that the screen was cracked and that whether it was by accident or on purpose it was not their responsibility, and I could take it to any service center and pay for the repair myself. I was livid! There was no damage to the box, so that means that their packaging was defective. I will never purchase anything from them again! Luckily the place I bought it from was willing to send me a replacement at no cost!
My Magnavox 55" TV suddenly went out while I was watching it. It's about two years old. It is difficult to even find a place to complain, let alone get it fixed.
Magnavox has taken 4 months with the process of a replacement unit. Customer service does not provide any update and only asks to wait for them to contact us. When television was reported broken, they sent a technician that took tv to shop and after refused to give it back to me. When finally did, tv was empty, he removed all insides. Tv was sent to manufacturer and it's been 3 months and I have not received a replacement unit or refund. Their Customer service is the worst.
I bought a 50" Magnavox HD TV 2 years ago. It won't turn on. Took it to shop to get it fixed. They tell me, Magnavox sold out & doesn't even make parts for the TVs. I'm out $750 & no TV. Magnavox used to be quality. Never again will I waste my money on Magnavox. Thanks.
On 8-18-15 we bought a 55" flat screen TV. In Feb 2016 it started turning itself on and off on channel 26.1 only. They came out to repair it in March. 3 weeks later it started to do it again. Another repair and the problem still exists. So when I call this time they tell me I have to send the TV to them and after they receive it they will send me another one. And it will take 2 to 3 weeks!! I don't feel I should have to be without a TV for that length of time for a problem that is not my fault and I certainly do not want a TV sent through the mail!!! This is certainly showing me that Magnavox is not a brand that can be trusted. There is not a phone number to the company other than the one for the warranty. Website hasn't been updated for years! Feel like I'm stuck between a rock and a hard place! SO TOTALLY FRUSTRATED!!
I purchased a 55" flat screen Magnavox television November 2014 from a local Target store. It was a gift for my husband. The tv is hardly used because we are both busy and we also have a projector in our bedroom. It is mainly used for when we have guests. So now, it's May 2016 and the tv has a pixel going out and the panel needs to be replaced. The tv is highly regarded in this household (by my husband) so it is in emasculate condition. Never been dropped, nothing spilled on it, in climate controlled environment. There is absolutely no reason for this tv to be going out, other than a manufacturer defect.
I call Magnavox to see what they can do. After telling them the problem, and after them ADMITTING that it is a manufacturer defect, they tell me they are not replacing the tv because "the defect should have come out within a couple months and you, the consumer could have caused the defect." After a heated debate, I ended that conversation with the rep and decided to call a lawyer. I am currently waiting to hear back about my options for starting a class action lawsuit against Magnavox. Keep the complaints coming, I'm positive they will be needed.
The remote that came with new TV never worked. I called Magnavox directly for replacement. They did everything not to replace my remote. I ended up paying 28.00 to replace. I will NEVER purchase a Magnavox product in the future.
Brand new Magnavox tv just went totally blank. No sound, no picture and making high pitch humming sound. Called Magnavox and they tried to troubleshoot. Didn't work. Under contract it says fill out form if your TV ends F7. Did it. Never buying Magnavox.
Had this TV exactly 2 years. When you turn it on it flashes the Magnavox logo and then shuts off. The red power light just blinks. I replaced the power board and it still does the same thing. I will never buy another Magnavox product. Where is the class action lawsuit?
After moving into our new house I attempted to turn on my Magnavox 50" TV, it didn't work. So that started a process which has led me to now, almost one month later and numerous calls, I now have to send my defective TV back and will receive a replacement TV approximately 15-20 days AFTER they receive the defective TV! Very Bad Customer Service, if you buy a Magnavox TV, I hope you never have to get it fixed!!! I will NEVER buy another Magnavox!!!
Got a 43" tv in July 2015, for the past month been having problems with tv not turning on. Had to unplug it, wait a couple minutes, then plug it back in to get it to turn on. Now a new problem has started, I have a picture but NO sound. Adjusted all the settings but can't get any sound from it. It's still under a year old so I will try to contact Magnavox to fix it.
I bought my TV April 2012 and within 5 months of purchase, it turned off out of the blue and did not turn back on. Luckily, I did purchase a two-year warranty with Sam's and I was able to send it back and get it fixed. Well not four years later, it did the exact same thing, it just turned off. It's too late now to send back to fix and I refuse to spend any more money on this brand. If you are thinking about buying a new TV stay away from Magnavox! Invest your money on a more durable and dependable brand.
Bought 46 inch flat screen from target. Got in March 2015 and worked until December 22, 2015. It would turn on and immediately turned off. Took to authorized repair for Magnavox and they still have it (1/27/16). They have been very nice. Got a case #. Received a call today and they want to send me a box for me to load up the tv and send it back to them. When received they will send me a refurbished tv. I told them I bought a new tv and I want a new tv not a used one. Magnavox is a joke. I really wish we could get together for a class action suit. I know I'll never get a new tv from them. Please people DO NOT buy a Magnavox.
Clear picture and colors are vibrant. Easy to use and the sound quality is wonderful. It's the only TVs we have in all 3 rooms. They outlast other brands we've tried.
Magnavox TV Company Profile
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