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Magnavox TV Reviews

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About Magnavox TV

American electronics company Magnavox produces a variety of televisions and related electronics. It offers LED and smart TVs with features like built-in streaming services and multiple connectivity options. Dating back to 1917, Magnavox combines modern technology with reliability to maximize the home entertainment experience.

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Pros
  • High picture and sound quality
  • User-friendly features
  • Good value for the price
Cons
  • Frequent malfunctions reported
  • Poor customer service experience
  • Limited warranty coverage

Magnavox TV Reviews

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    Page 2 Reviews 40 - 80
    Customer ServiceStaff

    Reviewed Jan. 27, 2016

    Bought 46 inch flat screen from target. Got in March 2015 and worked until December 22, 2015. It would turn on and immediately turned off. Took to authorized repair for Magnavox and they still have it (1/27/16). They have been very nice. Got a case #. Received a call today and they want to send me a box for me to load up the tv and send it back to them. When received they will send me a refurbished tv. I told them I bought a new tv and I want a new tv not a used one. Magnavox is a joke. I really wish we could get together for a class action suit. I know I'll never get a new tv from them. Please people DO NOT buy a Magnavox.

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    Reviewed Jan. 4, 2016

    The site was not working properly when purchased, had a yellow line up the center of the set. Called Magnavox, they sent me a box to send the set back to some T.V. repair in N.J., and they are sending me a REFURBISHED set in 10 to 20 days. My warranty goes from the day that I originally bought the NEW set. I WOULD NEVER BUY ANOTHER T.V. WITH THE NAME MAGNAVOX ON IT.

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    Ease of Use

    Reviewed Jan. 4, 2016

    Clear picture and colors are vibrant. Easy to use and the sound quality is wonderful. It's the only TVs we have in all 3 rooms. They outlast other brands we've tried.

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    Reviewed Jan. 4, 2016

    My TV is a 50" Magnavox LED smart tv that I have had for 1 year now. It has a very clear picture and the colors are also very pleasing. Navigating through the menu can be a bit challenging, you need to have patience when we are not of the technology generation and this can be overwhelming. But this is the case with all appliances today. I have my tv sitting on top of my 52" wide electric fireplace which is a perfect fit.

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    Reviewed Jan. 4, 2016

    I own an LG tv that provided me with excellent picture quality and reliability. Recently bought two Samsung smart tv. Picture best I have ever seen. Technology associated with the new smart tv is state of the art. No need for separate streaming devices. Can search the web with both Samsung tv. Great value.

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    Price

    Reviewed Jan. 4, 2016

    I've owned 3 Magnavox TVs of different size and configuration (ie) the older bulky 21", larger 36" light/flat screen and a larger 40" flat screen. They have all performed well and the older one lasted about 12 yrs. They don't have all the fancy 'do-dads' that you don't use anyway and are very price competitive because of it.

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    Customer Service

    Reviewed Dec. 28, 2015

    My floor model Magnavox is approximately 30 years old and has had only one service call early on, to replace a faulty circuit board. As well as serving as a beautiful piece of furniture, it is still functioning beautifully with a crisp picture and sharp audio. I have had many comments as to the crispness of the picture and color attributes.

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    Reviewed Dec. 28, 2015

    At one time I had owned a Magnavox Television from 1992 until 2012. It was perfectly good working conditions for the entire duration of ownership. I have made another purchase of Magnavox brand televisions, which is the newer model (flat screen), and I simply love it!!! It has a great picture quality and clarity, good sound and excellent performance. Over the years, when shopping for televisions, I always tend to look for Magnavox, I personally think that they hold their value. I would definitely recommend to family and friends this make and model.

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    Price

    Reviewed Dec. 28, 2015

    Excellent in price, picture, and longevity with issues. Had my last one 15 years before it quit. Daily use approx 8 hours and would recommend the brand. I did purchase a new LG 6 months ago and very happy with it.

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    Reviewed Dec. 28, 2015

    TV Failed at 10 months, warranty evaluation & replacement took about 4 months. Customer service "1-800 #" is in the Philippines. Cultural/Language barrier. Very dissatisfied. Sam's Club refunded $ for all the problems I experienced. Magnavox is NOT what it used to be.

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    Reviewed Dec. 28, 2015

    I've got a Magnavox Smart Series TV (which is not an actual smart tv) and I'm satisfied with it. It's not really feature rich compared to newer TV sets, but it has a great picture and good sound, and I've had it for eight years without it breaking down on me. I've never had any trouble hooking it up to cable, DVD player or streaming player - as long as you can hook it up via a/v cables, it's good to go.

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    Price

    Reviewed Dec. 28, 2015

    Ok but Charter is world's worst cable TV provider. Picture is awful. An explosion occurs every time you change channels. Menu is crap. The price is much too high for what is provided. I get better TV with a small Winegard antenna from about 60 miles away. HD picture, excellent reception, no charge!

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    Customer Service

    Reviewed Dec. 28, 2015

    I like my tv. I don't like the cable system. Every year it goes up and no new channels. I would not recommend Atlantic Broadband to anyone, they are very rude.

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    Reviewed Dec. 28, 2015

    I have always been happy with this television. Now with the new compact sizes and shapes they are much more serviceable. The one I still have it big, bulky and cumbersome in size, but it works great. There are good things to be said about the older models.

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    Reviewed Dec. 28, 2015

    I'm a basic television guy. I bought it used. Besides having a big scratch on the screen it works good for me. If your life depends on TV you should shop it! But I recommend not owning one at all! The advertisement is designed to separate you from your hard earned money. The news is controlled and misinformation is all around! Read! But use your brain! Get outside, express your creative gifts!

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    Customer ServicePunctuality & SpeedStaffReliability

    Reviewed Dec. 20, 2015

    DO NOT BUY A MAGNAVOX TV. Our TV was a Christmas present in 2014 from a family member who bought it at Sam's Club. Barely over a year later (five more days till Christmas 2015, folks!), the TV won't turn on anymore. The warranty just barely expired, of course. (Planned obsolescence? Wouldn't be surprised.) When the TV first started failing to turn on, we were able to do the reset by unplugging for 5 minutes and get it to turn on again. However, after this worked a handful of times, the TV wouldn't turn on no matter what troubleshooting we tried. When I called Magnavox and spoke with Customer Service (whom I could barely understand with the strong accent), she said we would need to take it to a repair center and because it was out of warranty, (just a few days over a year old!!) we would have to pay a repair fee of $125 or more depending on the repair needed.

    Both repair centers she referred me to that were supposed to be closest to my zip code were a ONE HOUR DRIVE away, and when I called one of them to get more information the number had been disconnected and apparently didn't even exist anymore. The other repair center is only open Monday-Friday from 9 to 5. So those of us working full time during the week have to take off work just to get this thing fixed. When I look at the reviews of the repair shop itself, people experienced terrible customer service and couldn't get anyone to talk to them or call back as promised by them.

    I'm also seeing that lots of other people had this same technical issue. So I ask myself is it worth it to take time off work, drive an hour to a sketchy repair shop, then wait weeks for it to get fixed (If it even gets fixed right the first time, as the person leaving the review of the repair shop said the guy didn't even diagnose the problem right in the first place and the reviewer had to go back several times over 3 months), have to drive back again to pick the thing up and hope it's fixed? Nope. We're getting a different brand TV and forever avoiding anything Magnavox.

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    Customer Service

    Reviewed Oct. 26, 2015

    I bought a Magnavox TV, it wasn't even six months old when the picture went out. I called the warranty company and have done everything that they have asked us to do. I sent my TV off supposedly to get a refurbished (which I did not buy) as a replacement in 15-20 days. Sent September 17th, TV was received by them on September 21st. It is October 26th and still no TV back. No one will give me any answers as to where my TV is. I keep getting told the same thing - a supervisor will be notified and I will get an email from them in 24-48 hours. I have been told this the last 2 weeks. I have called and still have no email or answers.

    I have tried dealing with Target where I bought the TV and was rudely told they do not make the TV and will have nothing to do with it. I WOULD NEVER BUY FROM THIS COMPANY AGAIN. THEY HAVE TERRIBLE PRODUCTS AND EVEN WORSE CUSTOMER SERVICE. I would never recommend this company or their products to anyone ever.

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    Reviewed Oct. 26, 2015

    I own a 50" DLP television. It has adjustments for the type of sound, quality of picture including all of the common adjustments of today. I purchased this tv from Sam's Club in 2002. It has never failed to deliver.

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    Reviewed Oct. 25, 2015

    It was the first HDTV flat screen I purchased and I think it is great. Should I ever want to connect it to the Internet it is all set to go. Highly satisfied with it.

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    Reviewed Oct. 23, 2015

    I have had good experience with both the Magnavox, Samsung and 2 other models of tv I have. The survey did not allow me to list more than one even though I have 5 working tvs in my home.

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    Reviewed Oct. 19, 2015

    I currently own a 55 inch Magnavox smart TV, that I purchased in January 2015. It has a great picture and sound quality.

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    Reviewed Oct. 17, 2015

    It came in the size I needed and it was in my price range. I would certainly purchase the same brand again and would recommend this brand to anyone. Thanks.

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    Reviewed Oct. 15, 2015

    I have two of these and have not had any problems with them. One is 6 years old, the other 5. Will buy the same brand again.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2015

    I bought a 40" Magnavox around Christmas 2014. In July 2015 the pic stopped working but it still has sound. As per the warranty, we contacted a local authorized repair shop. It was there from 7/31/15 - 8/14/15. They informed us that since the LCD panel needed replacing, it would have to be shipped back to Magnavox & a replacement would be sent out. I would get a phone call within a few days. That didn't happen so I made the call on 8/20/15. They told me it would take 15-20 business days after they received the TV for another to shipped out.

    I asked for a supervisor to see if that could be expedited, to no avail. I also mentioned that I would call Target & see if they could do something faster. Before the call ended, I asked for the 2nd time that the shipping box would be there in 3-5 business days since I was leaving for vacation 9/5/15 & was assured it would be. On 8/29/15 the box still hadn't arrived, vacation was approaching & still no box. I called to see what had happened & was informed that in my file I had declined that service. Now I was furious. It was because I said I was contacting Target, who was of no help.

    Since it says calls are recorded, I asked to hear the recording of me declining replacement, but the recordings are for "business" purposes only. So I told them to ship the box out & my house sitter would get it because I was told it had to be signed for. Well 5 days passed & oh yeah, the box was supposed to be expedited so I call again, & was told it could take up to 7 days & I should have not been told it would be expedited. Finally on day 8, my house sitter found the box left at my door in the pouring rain. Labor Day didn't count as a business day & surprise, it didn't need to be signed for.

    One rep actually asked if I had to go out of town. Well yeah, our vacation is always paid for a year in advance & why should I pay for the lie that I declined a replacement? So, we get home Saturday 9/12/15 & call up Magnavox to let them know the TV was packed ready to go since you only have 5 days after the box arrives to ship it out. The rep made the scheduled pick up, told me it was for that Monday, with the small window of 8 am - 8 pm. I had no food in the house due to vacation with 3 small kids, so I couldn't leave the house. By 2 pm, I called FedEx & asked if there was a way to narrow the window. Then, surprise, she told me the scheduled pick up was for Tuesday 9/15/15, again from 8 am - 8 pm.

    I really had things to do, like pay my mortgage, food shop, etc. but thank God the guy came at noon. So I tracked it & it got there on 9/18/15 within the 5-day limit. I have been calling since 9/19/15 about 2x/week and still do not have a tracking # for my replacement TV. I know today was only day 18 & I still have 2 more days. But again I talked with a supervisor & was told the upper management who handles replacements & them can only communicate by email, but he would put it as a top priority email & should hear something no later than Monday, which would be day 21. He was very upset when I told him that would be breaching the warranty, then told me it would not be their fault, it would be FedEx's fault.

    I will call tomorrow & Friday which is day 20 & if I don't have a tracking #, I will definitely seek legal counsel. I told to people with such pretty names as Princess & Lovely, pretty little liars is more like it. I thought I was buying a brand I could trust, so I didn't bother reading the reviews. Now I see the extended warranty will be no good since it will be a different TV. I will never again buy anything that remotely is associated with Magnavox & will not recommend them to anybody. I once learned in business school that a good review might affect 1 customer, but a bad review can affect up to 7-9 people not buying that product.

    Their customer service is the worst. I have been lied to at least 3x: (1) declining the service, (2) the box being expedited & (3) the scheduled pick-up time. I have been placed on hold once for 45 minutes and another for over an hour, both times I ended up hanging up which I know is what they wanted. Then I was having it out with a supervisor Rudy & he put me on hold. It reached 11 or 11:30 pm (whichever is the closing time) & was automatically hung up on. So I guess I shouldn't be upset with Magnavox since it's all FedEx's fault anyway right?? I DO NOT recommend MAGNASUX to anyone. Save your hard-earned $$$.

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    Reviewed Oct. 13, 2015

    My TV is at least 20 years old and I have never had a day's problem with it. Don't know the model but it has the picture tube, I guess on the back. It's huge, but I think the picture is better than on the newer models.

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    Reviewed Oct. 13, 2015

    Owned for 1 week to the day, blown capacitors in power supply. Blinking red power light. Unplugged it for a couple hours, turned on again. Checked it several times after, girlfriend watched it all day the next day and after turning it off the power light started blinking again. Knew right away it wasn't going to turn back on. I'm tempted to try and put better caps in it myself. But I will try the service center first. Pretty pissed. Really disappointing. Wouldn't buy a Magnavox again with a gun to my head. Honestly a TV that lasts 7 days is a joke. Just long enough for me to throw the box and receipt away. Class action lawsuit sounds legit after seeing so many problems of the same nature.

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    Reviewed Oct. 12, 2015

    I'm very upset. I bought my TV in November of 2013 and it stopped working. The red standby light is on, but it will not turn on. I sent an inquiry to Magnavox before typing this review but from what I've read so far, I don't think I'll have much luck. I'm wondering if anyone has actually had their TVs repaired and could possibly lend a hand as to what is really wrong. I'd hate to send it out for much bucks when it might be something I can fix myself. Keeping my fingers crossed that Magnavox actually comes through.

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    Reviewed Oct. 11, 2015

    Extremely satisfied with the Magnavox brand HDTV I purchased this past year. It has performed great and is internet-compatible. Great product from a well-known manufacturer.

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    Ease of Use

    Reviewed Oct. 7, 2015

    I have a 32-inch flat Magnavox TV that I love. It's the perfect size for my TV stand and is not heavy at all. I can move it easily, it swivels and can be turned a different way without moving the whole TV. It's features are simple and easy to use. The colors and clarity are great even though it's only hooked to local HD antenna TV. I've had this TV for two years and it still performs like new. I would definitely recommend to others and will buy another when this one wears out.

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    Reviewed Sept. 24, 2015

    In 2008, prior to the mandated switch over to digital, I purchased a Magnavox Analog/Digital tv and was pleased with the quality picture and the sound. (The sound quality is even better than my. In September 2015, the ON switch button would not turn the picture/sound on. The button continuously alternates flashing from green to yellow when I use the remote, or manually try to turn on the set. I was going to purchase another Magnavox, but after reading the numerous complaints about this company, I will choose another manufacturer.

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    Reviewed Sept. 9, 2015

    I just purchased Magnavox TV last year at Target and won't work. The TV stop working, I think the brand is not good.

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    Customer Service

    Reviewed Sept. 8, 2015

    I purchased a Magnavox 55" smart TV from SAM's club in March 2015. I got it home safely, meaning I didn't drop, bang or hit the TV on anything. I had a professional person to come and hook it up to the internet and cable. The tv worked fine for about a 2 weeks. After 2 weeks, it no longer played Netflix or any other applications over wifi. I contacted my internet provider and Magnavox customer service department. I reset tv and reset Netfix but nothing worked. The tv itself plays fine, it just won't connect to Internet which was the purpose of me even purchasing the tv.

    I contacted Magnavox again and was asked to take pictures of the tv and email them. I did so. I got an email back asking to send more pictures. I did so. The last email I received back said that my tv had physical damage that Magnavox was not responsible for and the repair cost would be at my own expense. To say I was and still disappointed is an understatement. I WOULD NEVER IN MY LIFE PURCHASE ANYTHING FROM THIS COMPANY AGAIN.

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    Verified purchase

    Reviewed Aug. 12, 2015

    Model 46ME313V 46 inch TV lasted just a week shy of a year and would no longer turn on. Contacted Magnavox and they stated that we needed to ship our TV back to them at no charge. Received replacement TV - removed from box, plugged in and it would not turn on. I am disgusted and plan to smash the TV with a Hammer and dump it in front of Target, where it was purchased.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Aug. 9, 2015

    I wrote a Smart tv from Magnavox company. NOT even 4 month my Tv screen went out twice. The first time it went out but you could still see the pictures along with the sound. Now not even one day later my kids was watching TV and out of nowhere the whole screen went out and all you see is colorful lines on the screen. Now here the problem start. So I contacted Magnavox Company and complained and I was told to submit a photo along with my receipt since it haven't even been a year since I purchased. So I did that and I was told by two customer service that either I will get another tv or they will repair it. Ok. So I sent out the receipt and the photo of the Tv ok and was told within 2 to 3 business days I will get an email back on the issue.

    Ok next day not even a whole 24 hours I received a email. Was stated the manufacturer warranty will not fix the issue and this issue was a neglect, abuse, not properly taken care something like that. They sent me and was basically telling me, "Yes you waste your money and no we will not help you". Ok that when all hell break loose I was going to just leave it alone and buy another tv. But then again I wasn't going to let $266.50 goes down the drain because Magnavox lies to me and said they so called was going to fix it or give me another one. So you know what I did? I call their number back which is 800-605-8610 and I was on the line with some India man who could barely speak English. So I already see how this will play out and just what I expected Magnavox really a con artist scamming people hard earning money on their ** ass device that doesn't function correct and expect us to waste additional money to fix.

    Oh no, not me. I demanded for a supervisor and the man will not let me talk to one and said I should just go to the nearest customer care center so I could get it repair and of course not by the Magnavox company but with my money. So totally was not fair and I'm was heavily asking and demanding for a supervisor but that man still was refusing to give me a supervisor. Then out of nowhere they sent me another email and the email now said they so call. They call will contact me within 2 business days to find a situation. ** lies they tell so as I still on the phone with the same man. I'm still demanding the supervisor so he put me on hold and I noticed every other 10 or 20 seconds he keep checking the line I guess to see if I hung up but no perhaps I'm still waiting for this so call supervisor.

    Then after waiting for 6 whole long minutes then he finally came back and claim, "Officially the supervisor is not able to speak right now and I'll be contact within 24-48 hours." I'm was like, "What? No. I'm not going to wait that long. I want to speak to a supervisor right now because it not fair. I'm complaining about your product so it can get fix but I have to be on a guessing waiting game. So I demanding someone who higher than the supervisor and I even requested a corporate. So out of nowhere the same India speaking man said, "Hold on," he will check on the supervisor (shaking my head, mind you everyone I was told he was unavailable and I have to wait 24-48 hours for a supervisor). "Ok so", I said. Ok so I waited for less than 1 minute shocking for a supervisor who was unavailable but came to the phone so quick.

    Ok so supervisor came on the phone and I make sure I asked 8 times, "Are you the supervisor?" and he was talking so low as if he was trying to change his voice and back of my head I said to myself might be the same India man so I try to hear his voice and get his name. He said it so quickly and he was so low. I couldn't barely heard it than when I ask again for his name. He sounds like he pissed and wanted to rushed me off the phone but any who the so call supervisor was speaking and was saying everything that the India man was saying and I express to them my complaint and how highly disappointed and upset I was and to be honest this man came out his man and said sorry if it sound like I'm rushing out the phone but you could just go to the nearest customer service care.

    I'm like no so I could pay out of my pocket when clearly Magnavox company have warranty out for their devices and should fix any issues and not the customers which is totally not far and a big rip off and do you think after talking and demanding them to help you would thought they will do something but still enforce me to this place to get my tv. But I will have to come out of the pocket yes and like I told Magnavox customer service this tv was damaged on it on and no one damage it so they should be able to fix it and he stated if I do go to the customer center service and find it is not damaged they will repair or send me another tv. Ok whatever that what I was saying but let see how this end. But I won't give up especially draining my money down the garbage where I could use that on my kids. I just want my refund for purchasing this tv so don't even want to bothering wasting my time.

    I already see this company is full of ** and could care less about the buyers who buy their products. I'm make sure I'll do my part and making sure everyone knows about Magnavox company any of their products are not worth buying even if it free. I won't buy it. PLEASE DO YOUR RESEARCH ON ANY COMPANY and if you find out everyone complaining is bad and not even 1 person giving good feedback trust and believe you better run and DO NOT WASTE YOUR MONEY.

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    Customer ServicePrice

    Reviewed Aug. 1, 2015

    I purchased my TV 3 yrs ago and now it shows only a partial picture at the top of the screen. I see now that everyone else is having the same problem. When I called they gave me the number to a repair shop that is approx 30 miles away, and the cost is $50 just for diagnosis. Magnavox should be held accountable in a class action suit. Needless to say I will never purchase any of their products ever again.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2015

    I have been trying to contact the company by email, but I can get nowhere. I have a three year old TV that has been blocking out the right half of the picture for two years now. I talked to a representative once but got no satisfaction. Then the TV stopped doing it for about ten months; now it's doing the same thing. The blockage looks like a curtain and changes colors. I think the company should be willing to give me a full refund, but since I can't get hold of anyone, it looks like that won't happen. What's the next step?

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    Verified purchase
    CoverageStaff

    Reviewed July 29, 2015

    I order a remote control as a replacement which I thought I misplace it, order date 7/21/15. On 7/24/15 I found my old remote control and still working. I received my order on 7/28/15, I call the customer service to ask how I can return the item. But according to the lady I spoke with, the company does not accept return. I don't know why this company can get away with this kind of policy. It cost $26.00 for a item that don't need.

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    Reviewed July 28, 2015

    Bought this tv at Sam's Club on 3/23/2014. It's a 46ME313V/F7. For the last month I've been unplugging it for a minute like the instructions say so it can reset. Today, it does absolutely nothing. Magnavox used to be a good name in electronics, but from reading everyone else having the same problem, apparently that is not the case anymore! They should be recalling all these TVs and fixing the problem! I'm definitely telling everyone I know not to buy Magnavox!

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    Reviewed July 18, 2015

    Bought a 46 in Magnavox TV from Sam's in March 2014. In the last week the TV would not turn on. I unplugged the TV for a minute and then plugged it back in and it would turn on until 2 days ago. Now it will not turn on at all. The red power light is on but does nothing. After reading all of the reviews, I am convinced there is an issue with the TV's. I previously had an old Magnavox for over 20 years and never had an issue. These new TV's are not the same. Very sad that we wasted our money on this TV.

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    Price

    Reviewed July 6, 2015

    Hello! I bought my Television through a Finance Company here in Canada. It was working great until Saturday night when it turn off and now it will not go on. I will be call the Finance Company tomorrow because I make payments on this thing and I will see what will happen. Hopefully they will Give me a new one. Over a Year and it is costing me over 2 Grand and then it would of been mine to own, Rent to Own. I am not sure about this thing. I am on Disability. BOY this is Expensive.

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    Magnavox TV Company Information

    Company Name:
    Magnavox
    Website:
    magnavox.com