About Magnavox TV
American electronics company Magnavox produces a variety of televisions and related electronics. It offers LED and smart TVs with features like built-in streaming services and multiple connectivity options. Dating back to 1917, Magnavox combines modern technology with reliability to maximize the home entertainment experience.
Magnavox TV Reviews
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Reviewed Jan. 27, 2016
Bought 46 inch flat screen from target. Got in March 2015 and worked until December 22, 2015. It would turn on and immediately turned off. Took to authorized repair for Magnavox and they still have it (1/27/16). They have been very nice. Got a case #. Received a call today and they want to send me a box for me to load up the tv and send it back to them. When received they will send me a refurbished tv. I told them I bought a new tv and I want a new tv not a used one. Magnavox is a joke. I really wish we could get together for a class action suit. I know I'll never get a new tv from them. Please people DO NOT buy a Magnavox.
Reviewed Jan. 4, 2016
I own an LG tv that provided me with excellent picture quality and reliability. Recently bought two Samsung smart tv. Picture best I have ever seen. Technology associated with the new smart tv is state of the art. No need for separate streaming devices. Can search the web with both Samsung tv. Great value.
Reviewed Jan. 4, 2016
The site was not working properly when purchased, had a yellow line up the center of the set. Called Magnavox, they sent me a box to send the set back to some T.V. repair in N.J., and they are sending me a REFURBISHED set in 10 to 20 days. My warranty goes from the day that I originally bought the NEW set. I WOULD NEVER BUY ANOTHER T.V. WITH THE NAME MAGNAVOX ON IT.
Reviewed Jan. 4, 2016
Clear picture and colors are vibrant. Easy to use and the sound quality is wonderful. It's the only TVs we have in all 3 rooms. They outlast other brands we've tried.
Reviewed Jan. 4, 2016
My TV is a 50" Magnavox LED smart tv that I have had for 1 year now. It has a very clear picture and the colors are also very pleasing. Navigating through the menu can be a bit challenging, you need to have patience when we are not of the technology generation and this can be overwhelming. But this is the case with all appliances today. I have my tv sitting on top of my 52" wide electric fireplace which is a perfect fit.
Reviewed Jan. 4, 2016
I've owned 3 Magnavox TVs of different size and configuration (ie) the older bulky 21", larger 36" light/flat screen and a larger 40" flat screen. They have all performed well and the older one lasted about 12 yrs. They don't have all the fancy 'do-dads' that you don't use anyway and are very price competitive because of it.
Reviewed Dec. 28, 2015
At one time I had owned a Magnavox Television from 1992 until 2012. It was perfectly good working conditions for the entire duration of ownership. I have made another purchase of Magnavox brand televisions, which is the newer model (flat screen), and I simply love it!!! It has a great picture quality and clarity, good sound and excellent performance. Over the years, when shopping for televisions, I always tend to look for Magnavox, I personally think that they hold their value. I would definitely recommend to family and friends this make and model.
Reviewed Dec. 28, 2015
I have always been happy with this television. Now with the new compact sizes and shapes they are much more serviceable. The one I still have it big, bulky and cumbersome in size, but it works great. There are good things to be said about the older models.
Reviewed Dec. 28, 2015
I like my tv. I don't like the cable system. Every year it goes up and no new channels. I would not recommend Atlantic Broadband to anyone, they are very rude.
Reviewed Dec. 28, 2015
My floor model Magnavox is approximately 30 years old and has had only one service call early on, to replace a faulty circuit board. As well as serving as a beautiful piece of furniture, it is still functioning beautifully with a crisp picture and sharp audio. I have had many comments as to the crispness of the picture and color attributes.
Reviewed Dec. 28, 2015
TV Failed at 10 months, warranty evaluation & replacement took about 4 months. Customer service "1-800 #" is in the Philippines. Cultural/Language barrier. Very dissatisfied. Sam's Club refunded $ for all the problems I experienced. Magnavox is NOT what it used to be.
Reviewed Dec. 28, 2015
I've got a Magnavox Smart Series TV (which is not an actual smart tv) and I'm satisfied with it. It's not really feature rich compared to newer TV sets, but it has a great picture and good sound, and I've had it for eight years without it breaking down on me. I've never had any trouble hooking it up to cable, DVD player or streaming player - as long as you can hook it up via a/v cables, it's good to go.
Reviewed Dec. 28, 2015
Ok but Charter is world's worst cable TV provider. Picture is awful. An explosion occurs every time you change channels. Menu is crap. The price is much too high for what is provided. I get better TV with a small Winegard antenna from about 60 miles away. HD picture, excellent reception, no charge!
Reviewed Dec. 28, 2015
I'm a basic television guy. I bought it used. Besides having a big scratch on the screen it works good for me. If your life depends on TV you should shop it! But I recommend not owning one at all! The advertisement is designed to separate you from your hard earned money. The news is controlled and misinformation is all around! Read! But use your brain! Get outside, express your creative gifts!
Reviewed Dec. 28, 2015
Excellent in price, picture, and longevity with issues. Had my last one 15 years before it quit. Daily use approx 8 hours and would recommend the brand. I did purchase a new LG 6 months ago and very happy with it.
Reviewed Dec. 20, 2015
DO NOT BUY A MAGNAVOX TV. Our TV was a Christmas present in 2014 from a family member who bought it at Sam's Club. Barely over a year later (five more days till Christmas 2015, folks!), the TV won't turn on anymore. The warranty just barely expired, of course. (Planned obsolescence? Wouldn't be surprised.) When the TV first started failing to turn on, we were able to do the reset by unplugging for 5 minutes and get it to turn on again. However, after this worked a handful of times, the TV wouldn't turn on no matter what troubleshooting we tried. When I called Magnavox and spoke with Customer Service (whom I could barely understand with the strong accent), she said we would need to take it to a repair center and because it was out of warranty, (just a few days over a year old!!) we would have to pay a repair fee of $125 or more depending on the repair needed.
Both repair centers she referred me to that were supposed to be closest to my zip code were a ONE HOUR DRIVE away, and when I called one of them to get more information the number had been disconnected and apparently didn't even exist anymore. The other repair center is only open Monday-Friday from 9 to 5. So those of us working full time during the week have to take off work just to get this thing fixed. When I look at the reviews of the repair shop itself, people experienced terrible customer service and couldn't get anyone to talk to them or call back as promised by them.
I'm also seeing that lots of other people had this same technical issue. So I ask myself is it worth it to take time off work, drive an hour to a sketchy repair shop, then wait weeks for it to get fixed (If it even gets fixed right the first time, as the person leaving the review of the repair shop said the guy didn't even diagnose the problem right in the first place and the reviewer had to go back several times over 3 months), have to drive back again to pick the thing up and hope it's fixed? Nope. We're getting a different brand TV and forever avoiding anything Magnavox.
Reviewed Oct. 26, 2015
I bought a Magnavox TV, it wasn't even six months old when the picture went out. I called the warranty company and have done everything that they have asked us to do. I sent my TV off supposedly to get a refurbished (which I did not buy) as a replacement in 15-20 days. Sent September 17th, TV was received by them on September 21st. It is October 26th and still no TV back. No one will give me any answers as to where my TV is. I keep getting told the same thing - a supervisor will be notified and I will get an email from them in 24-48 hours. I have been told this the last 2 weeks. I have called and still have no email or answers.
I have tried dealing with Target where I bought the TV and was rudely told they do not make the TV and will have nothing to do with it. I WOULD NEVER BUY FROM THIS COMPANY AGAIN. THEY HAVE TERRIBLE PRODUCTS AND EVEN WORSE CUSTOMER SERVICE. I would never recommend this company or their products to anyone ever.
Reviewed Oct. 26, 2015
I own a 50" DLP television. It has adjustments for the type of sound, quality of picture including all of the common adjustments of today. I purchased this tv from Sam's Club in 2002. It has never failed to deliver.
Reviewed Oct. 25, 2015
It was the first HDTV flat screen I purchased and I think it is great. Should I ever want to connect it to the Internet it is all set to go. Highly satisfied with it.
Reviewed Oct. 23, 2015
I have had good experience with both the Magnavox, Samsung and 2 other models of tv I have. The survey did not allow me to list more than one even though I have 5 working tvs in my home.
Reviewed Oct. 19, 2015
I currently own a 55 inch Magnavox smart TV, that I purchased in January 2015. It has a great picture and sound quality.
Reviewed Oct. 17, 2015
It came in the size I needed and it was in my price range. I would certainly purchase the same brand again and would recommend this brand to anyone. Thanks.
Reviewed Oct. 15, 2015
I have two of these and have not had any problems with them. One is 6 years old, the other 5. Will buy the same brand again.
Reviewed Oct. 15, 2015
I bought a 40" Magnavox around Christmas 2014. In July 2015 the pic stopped working but it still has sound. As per the warranty, we contacted a local authorized repair shop. It was there from 7/31/15 - 8/14/15. They informed us that since the LCD panel needed replacing, it would have to be shipped back to Magnavox & a replacement would be sent out. I would get a phone call within a few days. That didn't happen so I made the call on 8/20/15. They told me it would take 15-20 business days after they received the TV for another to shipped out.
I asked for a supervisor to see if that could be expedited, to no avail. I also mentioned that I would call Target & see if they could do something faster. Before the call ended, I asked for the 2nd time that the shipping box would be there in 3-5 business days since I was leaving for vacation 9/5/15 & was assured it would be. On 8/29/15 the box still hadn't arrived, vacation was approaching & still no box. I called to see what had happened & was informed that in my file I had declined that service. Now I was furious. It was because I said I was contacting Target, who was of no help.
Since it says calls are recorded, I asked to hear the recording of me declining replacement, but the recordings are for "business" purposes only. So I told them to ship the box out & my house sitter would get it because I was told it had to be signed for. Well 5 days passed & oh yeah, the box was supposed to be expedited so I call again, & was told it could take up to 7 days & I should have not been told it would be expedited. Finally on day 8, my house sitter found the box left at my door in the pouring rain. Labor Day didn't count as a business day & surprise, it didn't need to be signed for.
One rep actually asked if I had to go out of town. Well yeah, our vacation is always paid for a year in advance & why should I pay for the lie that I declined a replacement? So, we get home Saturday 9/12/15 & call up Magnavox to let them know the TV was packed ready to go since you only have 5 days after the box arrives to ship it out. The rep made the scheduled pick up, told me it was for that Monday, with the small window of 8 am - 8 pm. I had no food in the house due to vacation with 3 small kids, so I couldn't leave the house. By 2 pm, I called FedEx & asked if there was a way to narrow the window. Then, surprise, she told me the scheduled pick up was for Tuesday 9/15/15, again from 8 am - 8 pm.
I really had things to do, like pay my mortgage, food shop, etc. but thank God the guy came at noon. So I tracked it & it got there on 9/18/15 within the 5-day limit. I have been calling since 9/19/15 about 2x/week and still do not have a tracking # for my replacement TV. I know today was only day 18 & I still have 2 more days. But again I talked with a supervisor & was told the upper management who handles replacements & them can only communicate by email, but he would put it as a top priority email & should hear something no later than Monday, which would be day 21. He was very upset when I told him that would be breaching the warranty, then told me it would not be their fault, it would be FedEx's fault.
I will call tomorrow & Friday which is day 20 & if I don't have a tracking #, I will definitely seek legal counsel. I told to people with such pretty names as Princess & Lovely, pretty little liars is more like it. I thought I was buying a brand I could trust, so I didn't bother reading the reviews. Now I see the extended warranty will be no good since it will be a different TV. I will never again buy anything that remotely is associated with Magnavox & will not recommend them to anybody. I once learned in business school that a good review might affect 1 customer, but a bad review can affect up to 7-9 people not buying that product.
Their customer service is the worst. I have been lied to at least 3x: (1) declining the service, (2) the box being expedited & (3) the scheduled pick-up time. I have been placed on hold once for 45 minutes and another for over an hour, both times I ended up hanging up which I know is what they wanted. Then I was having it out with a supervisor Rudy & he put me on hold. It reached 11 or 11:30 pm (whichever is the closing time) & was automatically hung up on. So I guess I shouldn't be upset with Magnavox since it's all FedEx's fault anyway right?? I DO NOT recommend MAGNASUX to anyone. Save your hard-earned $$$.
Reviewed Oct. 13, 2015
My TV is at least 20 years old and I have never had a day's problem with it. Don't know the model but it has the picture tube, I guess on the back. It's huge, but I think the picture is better than on the newer models.
Reviewed Oct. 13, 2015
Owned for 1 week to the day, blown capacitors in power supply. Blinking red power light. Unplugged it for a couple hours, turned on again. Checked it several times after, girlfriend watched it all day the next day and after turning it off the power light started blinking again. Knew right away it wasn't going to turn back on. I'm tempted to try and put better caps in it myself. But I will try the service center first. Pretty pissed. Really disappointing. Wouldn't buy a Magnavox again with a gun to my head. Honestly a TV that lasts 7 days is a joke. Just long enough for me to throw the box and receipt away. Class action lawsuit sounds legit after seeing so many problems of the same nature.
Reviewed Oct. 12, 2015
I'm very upset. I bought my TV in November of 2013 and it stopped working. The red standby light is on, but it will not turn on. I sent an inquiry to Magnavox before typing this review but from what I've read so far, I don't think I'll have much luck. I'm wondering if anyone has actually had their TVs repaired and could possibly lend a hand as to what is really wrong. I'd hate to send it out for much bucks when it might be something I can fix myself. Keeping my fingers crossed that Magnavox actually comes through.
Reviewed Oct. 11, 2015
Extremely satisfied with the Magnavox brand HDTV I purchased this past year. It has performed great and is internet-compatible. Great product from a well-known manufacturer.
Reviewed Oct. 7, 2015
I have a 32-inch flat Magnavox TV that I love. It's the perfect size for my TV stand and is not heavy at all. I can move it easily, it swivels and can be turned a different way without moving the whole TV. It's features are simple and easy to use. The colors and clarity are great even though it's only hooked to local HD antenna TV. I've had this TV for two years and it still performs like new. I would definitely recommend to others and will buy another when this one wears out.
Reviewed Sept. 24, 2015
In 2008, prior to the mandated switch over to digital, I purchased a Magnavox Analog/Digital tv and was pleased with the quality picture and the sound. (The sound quality is even better than my. In September 2015, the ON switch button would not turn the picture/sound on. The button continuously alternates flashing from green to yellow when I use the remote, or manually try to turn on the set. I was going to purchase another Magnavox, but after reading the numerous complaints about this company, I will choose another manufacturer.
Reviewed Sept. 9, 2015
I just purchased Magnavox TV last year at Target and won't work. The TV stop working, I think the brand is not good.
Reviewed Sept. 8, 2015
I purchased a Magnavox 55" smart TV from SAM's club in March 2015. I got it home safely, meaning I didn't drop, bang or hit the TV on anything. I had a professional person to come and hook it up to the internet and cable. The tv worked fine for about a 2 weeks. After 2 weeks, it no longer played Netflix or any other applications over wifi. I contacted my internet provider and Magnavox customer service department. I reset tv and reset Netfix but nothing worked. The tv itself plays fine, it just won't connect to Internet which was the purpose of me even purchasing the tv.
I contacted Magnavox again and was asked to take pictures of the tv and email them. I did so. I got an email back asking to send more pictures. I did so. The last email I received back said that my tv had physical damage that Magnavox was not responsible for and the repair cost would be at my own expense. To say I was and still disappointed is an understatement. I WOULD NEVER IN MY LIFE PURCHASE ANYTHING FROM THIS COMPANY AGAIN.
Reviewed Aug. 12, 2015
Model 46ME313V 46 inch TV lasted just a week shy of a year and would no longer turn on. Contacted Magnavox and they stated that we needed to ship our TV back to them at no charge. Received replacement TV - removed from box, plugged in and it would not turn on. I am disgusted and plan to smash the TV with a Hammer and dump it in front of Target, where it was purchased.
Reviewed Aug. 9, 2015
I wrote a Smart tv from Magnavox company. NOT even 4 month my Tv screen went out twice. The first time it went out but you could still see the pictures along with the sound. Now not even one day later my kids was watching TV and out of nowhere the whole screen went out and all you see is colorful lines on the screen. Now here the problem start. So I contacted Magnavox Company and complained and I was told to submit a photo along with my receipt since it haven't even been a year since I purchased. So I did that and I was told by two customer service that either I will get another tv or they will repair it. Ok. So I sent out the receipt and the photo of the Tv ok and was told within 2 to 3 business days I will get an email back on the issue.
Ok next day not even a whole 24 hours I received a email. Was stated the manufacturer warranty will not fix the issue and this issue was a neglect, abuse, not properly taken care something like that. They sent me and was basically telling me, "Yes you waste your money and no we will not help you". Ok that when all hell break loose I was going to just leave it alone and buy another tv. But then again I wasn't going to let $266.50 goes down the drain because Magnavox lies to me and said they so called was going to fix it or give me another one. So you know what I did? I call their number back which is 800-605-8610 and I was on the line with some India man who could barely speak English. So I already see how this will play out and just what I expected Magnavox really a con artist scamming people hard earning money on their ** ass device that doesn't function correct and expect us to waste additional money to fix.
Oh no, not me. I demanded for a supervisor and the man will not let me talk to one and said I should just go to the nearest customer care center so I could get it repair and of course not by the Magnavox company but with my money. So totally was not fair and I'm was heavily asking and demanding for a supervisor but that man still was refusing to give me a supervisor. Then out of nowhere they sent me another email and the email now said they so call. They call will contact me within 2 business days to find a situation. ** lies they tell so as I still on the phone with the same man. I'm still demanding the supervisor so he put me on hold and I noticed every other 10 or 20 seconds he keep checking the line I guess to see if I hung up but no perhaps I'm still waiting for this so call supervisor.
Then after waiting for 6 whole long minutes then he finally came back and claim, "Officially the supervisor is not able to speak right now and I'll be contact within 24-48 hours." I'm was like, "What? No. I'm not going to wait that long. I want to speak to a supervisor right now because it not fair. I'm complaining about your product so it can get fix but I have to be on a guessing waiting game. So I demanding someone who higher than the supervisor and I even requested a corporate. So out of nowhere the same India speaking man said, "Hold on," he will check on the supervisor (shaking my head, mind you everyone I was told he was unavailable and I have to wait 24-48 hours for a supervisor). "Ok so", I said. Ok so I waited for less than 1 minute shocking for a supervisor who was unavailable but came to the phone so quick.
Ok so supervisor came on the phone and I make sure I asked 8 times, "Are you the supervisor?" and he was talking so low as if he was trying to change his voice and back of my head I said to myself might be the same India man so I try to hear his voice and get his name. He said it so quickly and he was so low. I couldn't barely heard it than when I ask again for his name. He sounds like he pissed and wanted to rushed me off the phone but any who the so call supervisor was speaking and was saying everything that the India man was saying and I express to them my complaint and how highly disappointed and upset I was and to be honest this man came out his man and said sorry if it sound like I'm rushing out the phone but you could just go to the nearest customer service care.
I'm like no so I could pay out of my pocket when clearly Magnavox company have warranty out for their devices and should fix any issues and not the customers which is totally not far and a big rip off and do you think after talking and demanding them to help you would thought they will do something but still enforce me to this place to get my tv. But I will have to come out of the pocket yes and like I told Magnavox customer service this tv was damaged on it on and no one damage it so they should be able to fix it and he stated if I do go to the customer center service and find it is not damaged they will repair or send me another tv. Ok whatever that what I was saying but let see how this end. But I won't give up especially draining my money down the garbage where I could use that on my kids. I just want my refund for purchasing this tv so don't even want to bothering wasting my time.
I already see this company is full of ** and could care less about the buyers who buy their products. I'm make sure I'll do my part and making sure everyone knows about Magnavox company any of their products are not worth buying even if it free. I won't buy it. PLEASE DO YOUR RESEARCH ON ANY COMPANY and if you find out everyone complaining is bad and not even 1 person giving good feedback trust and believe you better run and DO NOT WASTE YOUR MONEY.
Reviewed Aug. 1, 2015
I purchased my TV 3 yrs ago and now it shows only a partial picture at the top of the screen. I see now that everyone else is having the same problem. When I called they gave me the number to a repair shop that is approx 30 miles away, and the cost is $50 just for diagnosis. Magnavox should be held accountable in a class action suit. Needless to say I will never purchase any of their products ever again.
Reviewed Aug. 1, 2015
I have been trying to contact the company by email, but I can get nowhere. I have a three year old TV that has been blocking out the right half of the picture for two years now. I talked to a representative once but got no satisfaction. Then the TV stopped doing it for about ten months; now it's doing the same thing. The blockage looks like a curtain and changes colors. I think the company should be willing to give me a full refund, but since I can't get hold of anyone, it looks like that won't happen. What's the next step?
Reviewed July 29, 2015
I order a remote control as a replacement which I thought I misplace it, order date 7/21/15. On 7/24/15 I found my old remote control and still working. I received my order on 7/28/15, I call the customer service to ask how I can return the item. But according to the lady I spoke with, the company does not accept return. I don't know why this company can get away with this kind of policy. It cost $26.00 for a item that don't need.
Reviewed July 28, 2015
Bought this tv at Sam's Club on 3/23/2014. It's a 46ME313V/F7. For the last month I've been unplugging it for a minute like the instructions say so it can reset. Today, it does absolutely nothing. Magnavox used to be a good name in electronics, but from reading everyone else having the same problem, apparently that is not the case anymore! They should be recalling all these TVs and fixing the problem! I'm definitely telling everyone I know not to buy Magnavox!
Reviewed July 18, 2015
Bought a 46 in Magnavox TV from Sam's in March 2014. In the last week the TV would not turn on. I unplugged the TV for a minute and then plugged it back in and it would turn on until 2 days ago. Now it will not turn on at all. The red power light is on but does nothing. After reading all of the reviews, I am convinced there is an issue with the TV's. I previously had an old Magnavox for over 20 years and never had an issue. These new TV's are not the same. Very sad that we wasted our money on this TV.
Reviewed July 6, 2015
Hello! I bought my Television through a Finance Company here in Canada. It was working great until Saturday night when it turn off and now it will not go on. I will be call the Finance Company tomorrow because I make payments on this thing and I will see what will happen. Hopefully they will Give me a new one. Over a Year and it is costing me over 2 Grand and then it would of been mine to own, Rent to Own. I am not sure about this thing. I am on Disability. BOY this is Expensive.
Reviewed July 3, 2015
I bought this TV thinking it would be great and it was. The picture was nice and it was easy to install but only had it for 1 week... ONE WEEK! So now the TV will not turn on, unless I leave it off for a good 4 to 8 hours. Do not waste your money. Not a good investment.
Reviewed June 24, 2015
I purchased the Magnavox 32" TV from QVC in November 2014. I was very satisfied with the product until June 2015. Had a power outage for about an hour. The TV never came back on again after the power was restored. Contacted Magnavox customer service. She referred me to a repair shop. Repair shop said it will be $35 just to look at it. I'm very disappointed with Magnavox. I grew up with the name and it was always rated as one of the best. This product lasted 6 months. But it was good while it last. I chose to purchase another TV with another company. There are many complaints about your product. Please take these complaints into consideration to find a way to make the product last.
Reviewed June 11, 2015
TV got a cracked inside screen. But they say even though I am still paying for the TV and under warranty, they do not cover cracked screens. So I am still paying for a TV that I am not being able to watch. Will never buy from this company again. They rip people off with their bull crap.
Reviewed May 24, 2015
This TV sucks!!!!!!!!!!!!! It just won't turn on!!!!!!
Reviewed May 13, 2015
My Magnavox 40" HDTV stopped working after less than 4 months. Won't turn on anymore. Called Magnavox and was told that parts were covered for 1 year but labor was only covered for 3 months. My booklet said the warranty was 12 months so my husband called back to complain. They finally agreed to cover the labor. We now need to take the tv to a service center 30 miles from our house. We'll see if it actually gets repaired. In the meantime, I had to buy another TV (needless to say, it was not a Magnavox). I will never buy another Magnavox.
Reviewed May 4, 2015
Picture is out - what's the price for a replacement? I hate to trash it, it's still very clean and salable.
Reviewed March 3, 2015
I purchase this Magnavox TV 5 yrs ago at a cost of $1,000 and now it, like many other owners have stated, will not turn on properly! It is a shame when hardworking consumers and those of us who live on modest retirement incomes, are shafted by big greedy companies like Magnavox..... It's not about offering a quality product anymore.... It's all about GREED! Shame on Magnavox! I will NEVER purchase another one of their products again and will certainly advise my family and friends not to either!
Reviewed Feb. 9, 2015
Bought a 39 inch LED tv at target in Jan 2014. One year later, and right before warranty expired, it went DEAD. Nothing. No standby light, no picture, no sound. Took me a few days to find the manual, and try troubleshooting. Contacted customer service, closed. Tried again in 2 days, they referred me to a disconnected number. Tried again, they then told me TV was no longer under warranty. They would not budge. They told me “my warranty expired on Jan 27th and my first logged call to them was on Jan 31st". Stay away from Magnavox, they are making a poor product with even poorer customer service.
Reviewed Feb. 8, 2015
I purchased a Magnavox LED from ABC Warehouse in November of 2013. The TV stopped working two weeks after the one year factory warranty expired. The power light will come on, but there's no audio or picture. ABC warehouse refused to stand behind it. I was given the number for Magnavox customer service, who in turn gave me the phone number to a repair shop to take it to. According to the repair shop, it would cost more to repair it than what it would to purchase a new one. Before putting it out for the trash pick up, I decided to try to power it up one last time. Lo and behold it worked... until the next day. Again no picture, no sound. It will work some days, others it will not. I will never ever purchase a Magnavox again. Nor will I buy anything from ABC Warehouse ever again.
Reviewed Feb. 7, 2015
I bought my daughter a television less than 2 years ago during Black Friday. She has been away at college and only powered in on to watch when she came home which was not very often. She may have watched television 3 times for a total of 15 hours of viewing time and now it will not power on at all. I thought I would research this issue first before calling Magnavox for help. However, after reading the reviews from other customers who suffered the same fate, I decided it was pointless because nothing has been done about it. It appears that this is a known issue and the manufacturer is aware of it and has made a profit from poorly manufactured televisions.
I once thought Magnavox was a reputable brand, but boy have I changed my thoughts and feelings towards Magnavox. I will never buy anything that starts with an M again. I am totally done as a consumer and will be spreading this experience around. I have never taken time to share my buying experience as a consumer in a written forum before, but after this experience I had to share with the world! I feel ripped off and taken advantage of. No more Magnavox products in my home no matter what they say or do! I am done, done, and done!
Reviewed Jan. 31, 2015
My TV would put out sound but no picture. I called customer care because it was still under warranty. They sent a repair tech but when he was finished there wasn't even any sound. I had to wait for a second repair tech just to verify it was completely broken before they sent me a box to have my unit replaced. Now I am having issues again. I called customer care and they actually gave me a number that was disconnected.
I would never buy a Magnavox again just because of the service and care I've been given. I have been patient. I have recorded conversations with them but I believe more steps need to be taken to save others from having to experience this disappointment. Save your money and buy from a company that cares about the people who buy their products.
Reviewed Jan. 25, 2015
I purchased a 55" tv for my family for Christmas 2014 at Target Canada. Today is January 24th and the screen is all pixelated as if there is snow on the screen. I had purchased the warranty from Target but when they announced they were going bankrupt in Canada I asked for a refund of the warranty. If the company was not going to be here, I couldn't see any use in having a warranty when there wouldn't be a company to return it to. So now that it is breaking down after less than a month, what am I supposed to do? I can't wait to return it because we have no idea if the store will close down in a week or a month. Magnavox was a trusted name when I was growing up, now they obviously only produce worthless garbage. I am so disgusted that a product like this could be sold to hardworking consumers. They should be ashamed of themselves for producing such poor quality products.
Reviewed Jan. 12, 2015
When my eight month old 46" LCD TV went belly up, I contacted Magnavox's "customer service" to make a claim under their one-year warranty. After about a week, they sent me out a box and mailing label to return the TV to them for replacement. I sent the TV out the same day, December 22, 2014. Due to the receiving office refusing the delivery several times, it took until January 5, 2015 for the TV to be delivered to them. Now they tell me that it will take 20 days for them to send me out a replacement TV. So, it will take them about two months to fix my TV. This seems pretty unreasonable. Strike Magnavox off of my purchase list.
Reviewed Dec. 29, 2014
50" Class 1080p LCD HDTV WILL NOT POWER ON. Christmas 2014, We experienced a power surge, followed by a power outage in my area. My power was out for 4 hrs... This morning I went to turn on my TV and nothing. Even the standby light wasn't on. I checked my outlet with other devices and the outlet was working fine. I decided to call the customer service number in my TV info manual I had saved after we purchased it.
Spoke to a woman who was eager to help until she heard the TV was purchased in 2013... She then abruptly told me that they would offer NO tech support or troubleshooting because I was no longer under warranty. NOTHING! And all they would do was refer me to the repair center near my home. After reading other complaints I will no longer be a customer for Magnavox. Now I will have to take my TV to a repair shop due to paying too much money to let it go to waste. #disappointedinbigcorporations#
Reviewed Dec. 27, 2014
Model 40ME313V will not power on. Unplug the TV and wait until the red light turns off, then wait 1 more minute then plug back in and it will turn on. Purchased on 24 November 2013. Problem started about July 2014 and called on 26 December 2014 and Magnavox said they would not do anything. Very bad company.
Reviewed Dec. 10, 2014
When I power on my TV, the red light goes out. I have to power down the set and wait maybe 10 minutes to try again. Often it takes 5-10 tries. It cost more to repair than to replace. Why doesn't the BBB step in and force Magnavox to be accountable?
Reviewed Dec. 2, 2014
I contacted the store in which it was purchased - Target - but they would not honor the warranty and referred me to Magnavox directly. Magnavox tried very briefly to offer help, but then transferred me to service, which informed me of the repair charges. These charges would have exceeded the cost of replacement with a brand new unit made by a more reliable manufacturer. I've informed Target that I will no longer be a customer, and will beg everyone to steer clear of Magnavox products. This TV was by far the worst I've ever wasted my hard earned money on.
Reviewed Nov. 27, 2014
Purchased this Magnavox TV with built in DVD player from Sam's Club in April 2012. After 14 months it took 70 times with the remote or buttons to get the TV to come on. Customer service would not help me. Had I known that my SAM's card extended the warranty by another year I would have been adamant that they repair it. Still have the tv and still 70 times or more to get it on.
Reviewed Nov. 26, 2014
Yesterday I experienced a power surge, followed by a power outage in my area. My power was out for 5+ hrs... and when it came back, only half my house was lit. I had to reset half of the breakers in my home due to the surge and subsequent outage. This morning I went to turn on my TV and nothing. Even the standby light wasn't on. I checked my outlet with other devices and the outlet was working fine. I decided to call the customer service number in my TV info manual I had saved after we purchased it.
Not under warranty anymore, like the lady said. I will NEVER buy another piece of Magnavox electronics for as long as I live. Seriously peeved.
Reviewed Nov. 4, 2014
Bought 4 32-inch Magnavox TV only 2 work right out of box, didn't open the other 2 till few months later, neither of them work. One won't come on and the other won't go out of stand by mode. The store I bought them from won't take them back after 90 days and Magnavox won't do crap!!! Do not ever buy a Magnavox brand even if they are practically giving them away, they are defective!!! As many complaints as are on here and it's mostly the same problem, looks like Magnavox would have to stand behind their product. I am one unhappy customer.
Reviewed Nov. 1, 2014
Purchased a 32 inch from Sam's Club less than 2 years ago. The TV just stop working. I have not called customer service because based on the comments I have read, it will be a waste of time. I will never buy anything made by Magnavox.
Reviewed Oct. 27, 2014
My sister and brother-in-law purchased a 40" Magnavox TV for me for Christmas 2013. I've had the TV for about 11 months. The power won't come on. I was told to call a local TV repair person and have them come over. It has been about 3 weeks now and it is beginning to look like my TV is not going to get fixed. I've had other brands of televisions that have lasted over 10 years. I can't afford to buy anything - that is why my relatives bought the TV for me. I thought that having the brand "Magnavox" meant quality, etc. Obviously not. If they don't take care of my set - will not EVER purchase anything from them.
Reviewed Oct. 20, 2014
I bought my son the 32in LCD TV for Christmas. In Sept. we turned on the TV none of the buttons worked and the sound was stuck on 100. I called Magnavox a month later. I received a refurbished TV with no volume. Customer service will not give me any other option except to talk to supervisor John ** outside of the USA in the Philippines,. 1-866-341-3738. He will not return my calls or emails. The TV is sitting in the box it was shipped in waiting for a reply. I WILL NEVER BUY MAGNAVOX AGAIN. Also purchased 3 year warranty protect plan from Target that is no longer any good because it is not the original TV.
Reviewed Oct. 18, 2014
So recently my Magnavox HDTV began acting up. When turning it on the power button will begin flashing for several minutes then go into standby mode or turn completely off but will not power up. From reading other posts this seems to be problematic. Magnavox has lost a customer, I will never buy or recommend their products again.
Reviewed Oct. 16, 2014
I bought 2 Magnavox TVs with the same model numbers a little over 2 years ago. Last week one of them went out, no power and this week the other goes out. Hmm I have 2 other TVs which were bought at same time that continue to work. They of course are not Magnavox. I called in and that was like as helpful as NOTHING. I am sure not happy with Magnavox right now and from reading other posts there are a lot more like me with the same issue!
Reviewed Oct. 9, 2014
Bought a 37" tv/dvd combo off of qvc, less than a year later, got a horizontal line across the screen. Funai corp who made the tv said I could still have to pay up to 150$ for parts even when its not even out of warranty. Now another year later, I have another line going through the screen. Guess what, I took a chance on buying this tv thinking maybe they had improved. I know now I will never buy this brand or anything made by the company that makes them (funai corp.)
Reviewed Sept. 7, 2014
I purchased two Magnavox TV's as Christmas presents for my children because I once had a Magnavox TV that lasted for 20 years. Unfortunately, this was NOT the case with the two LCD TVs I bought recently. After little use over the course of about 13 months, the first TV stopped powering on. We tried using the remote and the power button on the TV, but with no success. The same thing happened to the second TV just two months later. Of course, these issues didn't occur until the TVs were both out of their warranty period. Now I have two useless TVs and two very unhappy children. No more Magnavox televisions for me.
Reviewed Sept. 7, 2014
I've read some of the review here and they have helped but I can't find my issue exactly which doesn't happen all the time. The TV will be 2.5yrs old in November. When I change the channel or use the guide, choose a channel, the TV cuts out but it still have sound. In order to fix this, I have to turn the TV off/on and then the picture comes back. The only thing I haven't done is reset settings to factory. Has anyone had this happen? Thanks!!!
Reviewed Aug. 27, 2014
I bought this TV/DVD combo for 4 years form Target and the DVD never worked. Last week, the TV stopped working. The screen is black with a green light & chirping sound coming from it. I have to unplug it to get it to stop. I am not a technical person, but I thought the picture tube went which I felt was odd. However, I see this is a common problem and I am very upset. I always thought Magnavox was a great brand and stuck by it. But, not anymore. Magnavox must fix this problem!
Reviewed Aug. 27, 2014
I bought a 39" LCD TV from them early last year for my bedroom. There's been no issues; I use it almost every day for my Xbox. It was on sale for $300 and I think it was worth the money. The picture/sound quality is better than my 50" Samsung LED TV that I have in my living room.
Reviewed Aug. 23, 2014
39" LED flat screen 1080 pix - I got this TV three months ago. The thing looks to be in perfect condition but, for some reason, it keep shutting off. Every time you cut on the TV, about five seconds later, the TV makes a slight pop noise and shuts off????!!!!! WTF - why me? I have a no name brand that's been going strong for four years now. Why didn't this Magnavox last? Needless to say, I now have to deal with the replacement and warranty and blah, blah, blah. Got to love technology. :(
Reviewed Feb. 21, 2014
I have had my Magnavox 39" LCD TV one month over a year and now right when the manufacturer's warranty expires, it won't even turn on. I thought TVs lasted longer than a year typically?! I have a crappy 80's box TV that still works. If I have to spend a bunch of money to replace a part or power supply I will never buy a Magnavox again.
Reviewed Feb. 3, 2014
I purchased a Magnavox 47" LCD TV about 5 years ago. The TV is on almost every day, all day and left on many nights. It is still perfect like the day I bought it.
Reviewed Jan. 18, 2014
I purchased a Magnavox LCD 32 inch at Sam's. After 14 months all I see are colored lines. I tried to unplug, checked the connections and still no change. I called the support line and was informed that my warranty had expired. They offered to check for a television repairman in my area and I declined. I am almost sure that it is better to buy a brand new set NOT MAGNAVOX than call a repairman.
Reviewed Dec. 20, 2013
In early September, I bought a Magnavox TV from Sam's Club. I went with them because they have always been a reputable company. I could have easily saved myself $50 and gone with a no-name brand. About a month after having the TV, I noticed that a dark shadowy area was developing on the right side. I waited a couple of weeks to see if it would go away, tried cleaning the screen, unplugged the set for a few hours, etc to resolve the issue. It only got worse. I called Magnavox and on their automated message, it says to contact them via the web for a faster response. I did that. They sent me an email the next day saying to call their service center for diagnosis. I called their service center that day. They said I needed to contact a local repair place for diagnosis and gave me the number of the closest authorized repair center. I tried calling that place for 4 days, never getting anyone to answer the phone or even voicemail to pick up so I could leave a message. I then called the service center back to get the number for a different repair place.
I called that place and the owner told me I needed a claim number. Magnavox never said anything about a claim number in the previous three communications with them. I called them back to get a claim number. They then told me that they would send me a box to pack up the TV and send back to them. They would exchange it for a different one. This would take 4 weeks. I only have one TV and didn't want to wait 4 weeks, so I asked if I could get the claim number to take somewhere locally to get fixed quicker. They gave me the claim number and I took it to H&H Electronics in St. Louis Park, MN. This was nearly 3 weeks ago. I have been calling H&H and leaving messages for them for a week now asking for a status update on my TV. They won't return my calls and I can never get a hold of the owner, only his mother.
I called Magnavox today trying to find out what other options I had to get my TV repaired and returned quickly to me. They wanted me to send it back to them, but now it was going to cost me $70 because the warranty expired. The warranty expired because their authorized return center is sitting on my TV for three weeks! After asking to speak to a supervisor, they would waive the $70 cost but it still will take 4 weeks for me to get it returned. BTW, Sam's Club will also do nothing to help me with this issue. So here I sit for two months without a TV because Magnavox will not expedite repairs on their defective products.
Reviewed Nov. 6, 2013
We purchased this TV brand new in 2006. It is now 2013. It did not even last 10 years. I contacted a service Rep. He said the tube is going out and so is the convergent. To go spend more money to buy a new one. I will never buy another Magnavox. I am sure some of you think a TV lasting 6 years is OK. Well we need to not be filling our landfills with disposable products.
Reviewed Nov. 4, 2013
Same here... almost. For me, it was 10 months, and my TV went completely dead out of the blue. They wanted $70 plus shipping. Shouldn't they cover for at least a year? Replaced it with a Samsung and will NEVER buy anything Magnavox ever again!
Reviewed Aug. 7, 2013
Bought this 22" tv/dvd combo online. It worked for 2 min then would not turn back on. Magnavox is a junk!!!!!
Reviewed July 26, 2013
For a graduation present, my wife let me buy a flat screen TV. To be fair I was a Magnavox guy. I had a 19 inch I got for my 17th birthday that still worked and I am 36. I had a 61 inch Magnavox in my basement from the early 90's that still worked in my basement. So I was pretty set on buying Magnavox. I bought a 50 inch LCD the Tuesday after mother's day 2012. It worked great. Until a week before Super Bowl 2013. I called the customer service number and got a friendly lady. She told me it sounds like it needs to be serviced. I bit my tongue. After about a half hour she said it was covered and that she would have a box sent to my house to send the TV to them to fix.
A month later I called again and they told me that she had entered something into the system wrong and they would send the box out right away. Several calls later, I realized I wasn't getting my TV fixed. I tried one more time and the gentleman on the phone told me there was nothing that could be done since my year was up. I told him the year is up now but the last 5 times I had called it hadn't been. He offered to help me locate a repair shop close to me. I politely told him that I would not take a product I owned to any repair shop they suggested. Needless to say I will never buy another Magnavox product. Not only TV but anything that has Magnavox on it will not be welcome in my house. If there is a class action suit I would love to be part of it.
Reviewed June 29, 2013
50MF412B/F7 LCD TV - I wish I had read all the reviews prior to purchasing this product. I purchased this TV on Feb. 28, 2013 and about 3 weeks ago, the power started shutting off and on by itself and may not come back on for hours or days. When I called Customer Support, I was told that I was out of my 90-day warranty which covers parts and labor but I was still in the year warranty which basically covers only making an appointment for someone to come and look at it but I would have to pay for everything else. So, basically, it's no warranty at all and clearly it's a malfunction that should be covered no matter how long I have had this piece of **. I am extremely disappointed and will NEVER purchase a Magnavox product again. I wish the review had a pissed off' rating because I am far from angry. Stop stealing people's money, Magnavox.
Reviewed June 22, 2013
I purchased a new (?) DVR from Wal-mart. When it did not work, I called Magnavox support. I was told I purchased the unit in February. It had the same serial number, but wrong name and address. I told the associate that I purchased it on June 16. How did the wrong number, the same serial number, show up in their records? Her response was, "So what, it's still covered under warranty." I was told I can send the unit back to them, and they'll have a new unit out to me in 3 to 4 weeks. I’m still waiting for the email to print the return label. I will take the merchandise back to Wal-mart for a refund. No more Magnavox. Order number **, Carlinda with badge number **.
Reviewed June 11, 2013
Bad quality 32" Mag LCD TV, after 8 months, isn't working anymore and customer service of the company Sucks. Plus I have to pay them to fix their own products that it still in the warranty! They won't send you a new TV; it's a Refurbished with no warranties. If it gets broken again, they fix for free! Ridiculous!
Reviewed June 5, 2013
I bought a new Magnavox 22" TV. Right away there was a problem with the sound - it went off occasionally and only came back on after the TV was turned off and then on. The sound goes off when changing channels, when pausing or even when nothing is being touched. Magnavox told me that I could send it back and after processing they'd send me a refurbished one, that the process would take 2-3 months, and that I'd be without a TV for around 3 weeks. Is that a warranty for a new TV?
Reviewed May 27, 2013
We just bought this TV less than one year ago and probably used it 10 times. I tried to turn it on and it will not come on, however, this is obviously a major problem. Shame on you, Magnavox. You are stealing from hard working people. Hope you sleep well.
Reviewed May 21, 2013
I purchased a Magnavox TV for my daughter for her college graduation in December 2010. By September 2012, the TV quit working. First we thought it was just a problem with the DVD player. But the TV stopped working as well. My husband called Magnavox to see if there was anything we could do, since my daughter had not even used it 2 years. Nope. The customer service person on the phone said, "Yes, it sounds like the TV has gone bad," and, "No, there is nothing we can do." Really?! Ridiculous! I will never purchase a Magnavox item again.
Reviewed March 27, 2013
I bought this 32" TV just a little over a yr. ago for our guest room. It hardly ever gets used; probably it has only been on a total of about a dozen or so times in that time frame. I went to put it on last night because we were having company coming down to visit us from Canada and zippo, there was no picture, no power, nothing, blank; it was dead! So I called customer service and figured, hey it's only a yr. old, how is this possible, and boy, did I get a surprise! Not only is their support team a joke but I also found out they, plain and simple, just don't give a damn about their customers! Never have I been treated with such disrespect from a company from a product I have purchased and felt so dissatisfied from speaking with a customer support tech. Good luck to anyone out there trying to get any help from this company. They should be ashamed of this product!
Reviewed Dec. 25, 2012
We purchased a Magnavox television for our daughter's Christmas present. Upon removing the television from the box, there was physical damage to the television, including damage to the screen. Three calls to customer service department (each call was disconnected when I requested to speak to a supervisor), and I was informed the physical damage was not covered by the warranty. Now we have purchased a worthless product that was a complete disappointment on Christmas Day. Do not waste your time purchasing a Magnavox product since the company won't even stand behind their products.
Reviewed Dec. 21, 2012
I bought a Magnavox LCD TV in October 2011. Within 14 months, the TV had white spots and horizontal lines which made the TV useless. I called customer service and they said that there is nothing that they can do since the TV is out of the year warranty. It is 14 months. When I bought the TV, the manufacturer said it had a life of 100k hours. This TV lasted 14 months and by far, the worst product I've ever purchased. I will be posting on all of the social media blasting Magnavox. Do not buy a Magnavox TV. If this rating system had zero stars, I'd rate it zero. Terrible customer service.
Reviewed Nov. 23, 2012
In 2008 we purchased a Magnavox flat screen (model #37MF43 78/37) for $898.00. When the TV was only a little over 4 years old, we started to have no sound when we first turned it on. Then after dealing with that for about a month (because we really did not want to spend the extra money, so we dealt with it), I then turn it on and won't power up. No choice now, but you can guarantee it will not be a Magnavox! I know flat screens have been known not to last as long as the older style TVs, but the life on a Magnavox is not acceptable for the money you pay for it!
Reviewed Nov. 20, 2012
This is very disappointing Magnavox Customer Service. I have a 37" Magnavox LCD TV. I have had it 9 months and now it has a red line going across the screen. Magnavox informed me that yes, it was still under warranty. However, with the warranty, it will cost me $110 to get it fixed and it will have to be shipped to Magnavox for repairs and if they cannot repair it, they will send me a refurbished model. They also informed me I will not have a TV for about 4 weeks. What kind of warranty is this? I will never buy another Magnavox product after receiving this kind of customer service. Shame on you, Magnavox.
Reviewed Oct. 31, 2012
Do not buy Magnavox. The 1st TV I bought broke within 1 week. Green and blue haze; returned and got a new one. Now 8 months later, the power will not go on. They want $70 to fix a manufacture defect. Customer service is horrible. I called 10 times. I’ve been hung up on twice while listening to their automated prompts, approximately an hour and a half in phone calls. A class action suit is in order! All the reviews have the same thing in common.
Reviewed Oct. 25, 2012
I purchased a 37" Magnavox TV on March 25, 2012. The TV worked fine until July 2012. Then the TV stopped powering up. At first, it was slightly noticeable because after you pushed the remote control a couple of times, the TV would come back on. So I thought maybe it was the batteries in the remote. The next time I tried turning it on, I had to press the remote about 5 times, then 10 times. Then it got to where I was pressing the remote 30 to 40 times to get the set to come on. Now the TV doesn't come on at all. Well, the 90-day warranty is gone; only parts will be paid for. The manual listed a customer service number and a web address. I decided to use the web address - a big mistake. It took me to a website with referral repair sites.
Finally, I got a tech on phone. I was told there were no local certified techs in my area, the nearest one is 50 miles away. I found a local repairman but he was not certified. They wanted me to FedEx the TV, prepay $110. I had already paid $430 for the TV and now they want me to pay additional $110.00 which would make the TV cost $540? Smh, I could have purchased a 50-55" for that amount. I'm not happy. I feel like Magnavox is selling defective products and ripping off the consumers. Apparently, Magnavox must be aware of this problem with sets not powering up because I see so many complaints on the web. I wish I had researched before I purchased this piece of junk. I am very ** and Magnavox products are on my ** list. Folks, keep your money and purchase another brand of electronic products. You can thank me later.
Reviewed Oct. 1, 2012
I bought our Magnavox in Nov. 2011. In July, the TV went out. I called the service number, paid the fee for sending and repairing, and got a TV about 6 weeks later. I had the TV on for approximately an hour and the TV stopped working. I called the service number again, returned the TV, and it came quickly this time. I turned the TV on the third time and the TV did the exact same thing it did when I returned it. It doesn't seem like they did anything to it. I will never buy another Magnavox product.
Reviewed Sept. 26, 2012
Magnavox MDR-513H/F7 320 GB DVR/DVD recorder - Our school purchased the above recorder for our Music Dept as parents requested DVDs after Christmas programs, graduation, etc. The unit is used frequently but not overused. It stopped working about six months into the purchase. I called Magnavox and was told that in the back of the warranty book it states, "The one year warranty is null and void if this unit is sold to a business or school." My next question was how would I know that as it is not posted anywhere stating that fact. I was told that merchants don't know that information; it is only stated in the warranty booklet. They offered me a repair shop but we would pay for the service. Unfortunately, we will have to purchase another unit but it will not be a Magnavox.
Reviewed Sept. 7, 2012
I purchased this on Sept 11, 2011. In June, I tried to contact their tech department. After calling one number, I was told to call another number. The unit (RMDR515H/F7 Magnavox HDD + DVR Recorder) will freeze. Also, at times nothing works? I have unplugged it for at times 8 hours, still it's not working. I sent it back after a 45-minute wait to get a live person on the 800 number. After getting a replacement unit, it was the same thing on the same day I got it back? I called again and told it was doing the same thing.
To make a very long story really short, I have had 4 units all doing the same thing sent back, got a return unit, same thing. I found out last night they did not update the software to the unit. I was told to call in the morning the 800 number and return it. I did so as advised. They do not accept that as a return. They would send me a DVD to fix it myself? I asked when I would get their disk. I was advised they had no idea; they only send the disk out 1 time per month.
Here is the strange part. I bought the unit for $ 280 last September. Now, it is selling for around $1,000. So what did they do to charge that price when the unit is a piece of ** in plain words? I would say do not purchase anything from Magnavox with this kind of service. If you think I am lying, try calling the number for help, 1-888-290-0871. Go, try it, see for yourself just how good of a tech support they have. It is your money. Give it a try; it's a free number. It might save you a lot of money and trouble since their tech support stinks. As far as online chat, that is worse if you get a Chris. He is so lazy, no help at all. Like I said, it is your money. Try calling or ask questions on their chat webpage. Can I say it's the last item I will purchase for this company?
Reviewed June 18, 2012
I only use this 32 inch HD TV occasionally. It stopped working in 9 months. It won’t power on so I called Magnavox. They said I would have to pay $70.00 to get it fixed and send it out to be repaired. I will not get it back for 4 weeks. What a rip off. I will never buy a Magnavox again and I will not spend the $70.00 to get it fixed. In the trash it will go. Can anybody recommend a good HDTV?
Reviewed June 13, 2012
I bought four Magnavox converter boxes and three has broken down. I am so angry I called Magnavox and they will not stand behind their work. The woman told me she will not do anything about it, so I will be calling the Better Business Bureau and complaining to them so they can publicly put it out there about Magnavox.
Reviewed March 31, 2012
I purchased about 14 Magnavox model ZV427MG9 and ZV457MG93 DVD/VCR combos last summer, 7 months ago. They're all broken. All of them. Several of them have terrible tracking, so you can't make a copy. Several machines had garbled and very low audio, so your DVD copy comes out with no sound. Several players shut down completely when the front display panel read out "S-A-T" and the players had to then be shut down for 24 hours before they started working again. Another player starts to record when you play FFD or REW, so several of my 25-year old videos were partially erased. Other players would not dub, my 30-year old wedding movies, saying "You are not allowed to record this on a disc" as the player misread my wedding video for a pre-recorded film.
When I phoned Magnavox yesterday and spoke with supervisor Edith, she told me that my warranty just ended and that I'd have to pay for all the repairs for all 14 broken players. She said that she didn't care if I complained, that she'd be proud if I use her name and that she would not let me speak with the manager. She told me to go to hell and hung up. Magnavox sells junk. Their company is ran by a bunch of gangster-type pieces of crap.
Reviewed Feb. 26, 2012
I purchased a Magnavox 32 inch flat screen TV 3 years ago and when you cut it off, it takes about 2 hours to come back on. I would like Magnavox to pay to have this fixed.
Reviewed Feb. 24, 2012
We purchased this Magnavox 19-inch LCD TV with built-in DVD player. Paid about $400 something and didn't use it much over about 20 times. It is like all of the rest of the complaints I have read online. I won’t turn on/off, has no picture (black) and got a very bad sould. Magnavox needs to reimburse us on these TV. I tried to call Magnavox and they won’t take our calls. This TV is a piece of junk. We have to purchase a new TV.
Reviewed Feb. 23, 2012
Same as I have read over and over, looks like Mag can not get a hint. I paid $1,200.00 for the HD Plasma and out of warranty, but not too old. It does that same green blinking light and will not power up. When I pay good money to buy my husband a gift, I want it built well! After 4 yrs, this should not be happening! Mag used to be great, my dad was a TV repairman. But as you see, since 06 they have been getting complaints and won't fix the problem or help their customer. So after a lifetime of Magnavox, goodbye, I am going to a Zenith!
Reviewed Feb. 6, 2012
I bought a 37-inch TV from Target when the Super Bowl was in AZ. It was over $1200, I totally loved this TV. It was the nicest one I ever owned. It did everything and the sound was awesome, so I unhooked the surround sound and put it in my bedroom. Then 8 months ago, it kept getting harder and harder to turn on. Blinking light and black screen. It got to where on the weekends we didn't turn it off. It was taking so long on black Friday, we bought a new TV. Not a Magnavox like I wanted, but another brand that turns on. The sound sucks though. I still miss my TV. When we get more money, I am going to take it and see how much it costs to repair it.
Reviewed Jan. 18, 2012
I bought a 47" Magnavox flat screen at Sam's Club about 4 years ago. From day one, we had the issue of not being able to turn the TV off manually. If you did, 9 times out of 10, the green light would come on but the screen is black. We had to physically unplug the TV, wait and then plug it back in. It usually comes back on after that, so we didn't worry about that too much. Sunday, 1/8/12, I walked into my bedroom and heard a chirping noise and smelled something burning. The TV's green light was on but there was no sound and no picture. I turned the TV on and off, we got a chirping noise every time.
I Googled "Magnovox TV making chirping noise" and wow, so many people with the same problem. It sounds like it's not even worth taking to go get it fixed. I'm with one of the reviewers, this is not a coincidence. I know we paid almost $800 for the TV. What? It only lasted 4 years, there's nowhere around that repairs it and it happens all the time? This is not a coincidence. This is not something that Magnavox is unaware of. They are deliberately taking a lot of our money and selling us utter crap!
Reviewed Jan. 13, 2012
After 3 years, our Magnavox 47m437b-37 has no picture. I have read way too many complaints on this specific model and I firmly believe Magnavox (Philips) should do something about this. I paid approximately $1298 for this TV from Wal-Mart.
Reviewed Jan. 4, 2012
Model # 19md357b/37 TV - sound will snap crackle and pop and no sound (or occasional screeching sound). It requires turning the TV on 5 to 10 times for sound and picture to correct itself, overall takes 30-45 minutes so this warm up will occur. I have to unplug the TV every time, power switch will not shut it off. Picture shuts on and off during this warmup. TV is only 2 years old and the problem has been going on for the past 3 months. I purchased this at Sam's Club. What a pile of disposable junk. TV repairman told me that the motherboard/power supply is fried, repair will cost $180. It is cheaper to throw it away and buy a new one. Magnavox is garbage.
Reviewed Jan. 2, 2012
I own a 37" Magnavox HDTV since 2008 that no longer works. Like the many other posts, the power light comes on green, but the picture is blank. It's very frustrating.
Reviewed Dec. 14, 2011
We bought a 47 inch Magnavox, model #47MF437B LCD TV from Walmart approximately 2 1/2 years ago. TV stopped working and blew a fuse in the entire room. Now, TV won't turn on. Tried calling the customer care center and they refused to take calls regarding their TVs and referred everyone by an automated message to their website.
I have no TV to watch and no money to buy a new one. It's shameful to live in this wonderful country yet have no other choices but to purchase inferior products because good products aren't available for purchase anymore. I remember when the Magnavox name meant quality. Not anymore. So where do we go now? What name is trustworthy? Who will stand behind their products? Somebody help!
Reviewed Dec. 3, 2011
My 42" Magnavox has sound but no picture after only a year. I called a Magnavox number at the back of the TV and they were no help at all. They told me my year was just up a few days ago so there was nothing they could do. This TV was well over a 1000.00 dollars. There are lots of complaints on this TV model and something should be done about this issue.
Reviewed Nov. 20, 2011
I purchased Magnavox LCD TV Model #37MF321D in May, 2007 and I am experiencing the same problem with those who have filed a class action suit involving Magnavox 42" & 50" Models. The cause seems to be faulty capacitors. When I turn on the TV with the remote or manually, the "on" light flashes, but the TV doesn't turn on. This goes on for about 60 minutes and there's no way of stopping it.
Turning the TV off doesn't work. After about 1 hour, the flashing stops and I then have to immediately hit the "on" button in the hope that the TV will finally turn on. Sometimes it does, most times it doesn't. But if not, the duration of the flashing is shorter. Once the flashing stops again, I hit the "on" button and the TV usually turns on.
Reviewed Oct. 20, 2011
This is my second email. We purchased two 42" Magnavox flat screens about five years ago from Office Depot for about $2,000. The first TV screen would go blank then come back on. It was out of warranty. Then, the screen stopped working but still has sound. The second TV had the same problem and was repaired under warranty. Yesterday, the second TV screen went out, still has sound. We should be able to get our $2,000 back from Magnavox. Shoddy product.
Reviewed Sept. 21, 2011
We purchased two, 42" Magnavox flat screens (for two different residences). They both went blank for a few seconds then the screen came back on. This has been going on for a long time. The first TV has been repaired one time under a warranty but the second one is already out of warranty. This one, finally showed red pixels and puffed out. The blue light is on and the sound is on, but no picture. We bought the TVs at Office Depot. We have exported our jobs, our manufacturing. This is planned. Please keep your eyes open.
Reviewed Sept. 20, 2011
Same as the rest. When I try to turn it on, I get the flashing green light, then nothing. It has been doing this since the warranty ran out. I contacted Magnovox and they more or less said it's not their problem.
How many people have to complain before it is their problem? Meantime, we are stuck with a black $800 screen to look at. Thanks, Magnovox!
Reviewed Sept. 13, 2011
On 2/18/2011, I purchased a Magnavox TV through Walmart.com and paid $1298.00. But on Monday, Sept 12, 2011, the TV was turned on and a green light came on, but there was no picture, and there was a soft squeaking like noise, which was audible along with an odd odor.
Upon looking on the web and saw some reviews on this model, there are numerous complaints similar to mine, where the TV suddenly does not work, after only three years. This is a very expensive TV. I have other TV, which were substantially less, and still function after 10 years or more.
Rita, the technician support at Magnavox was of no help, except to give me the address of the complaint department. She told me that she could not give me the name or number of Magnavox servicemen in my area, since the warranty had expired and I had bought a 2 year additional warranty. I was told to write to P and A USA INC, with this complaint. I feel like there must be a faulty wiring, for so many complaints regarding this particular model and it all appears to occur from what I read around 3 years! I am very disappointed in this TV!
Reviewed Aug. 18, 2011
I purchased a 42" LCD TV but just after two years, the picture has gone dead. The sound works but there's just a black screen. I am very disappointed.
Reviewed Aug. 7, 2011
I purchased a new Magnavox 26" LED TV/DVD combo a year ago and now it won't stay on. The power light is on, it turns to green, the words "digital television" appear on screen, then it turns back off. I've tried all remedies in the manual and in online forums. WalMart won't take it back or exchange it.
Reviewed July 25, 2011
I purchased a Magnavox DVD/VCR player from my local Wal-Mart. I asked my 17-year-old nephew to come over and hook it up for us. My husband, Roy was there with him when they opened the box which was still sealed from the manufacturer. When my nephew hooked it up and pressed the play button, a porn video was in it.
The manager of the Wal-Mart refunded me the money for the player and was very apologetic. I am trying to get contact information for Magnavox to make them aware of this problem. The manager also told us that this had happened before. We took from him the serial number and bar code off of the box which we have saved.
Reviewed July 14, 2011
I have a 3 year old Magnavox Flat screen TV that I purchased at Target. It will not manually power up. The on light comes on for 1-2 seconds, then shuts off. After researching this issue, I found thousands of other consumers with exactly the same issue. Magavox will not deal with repair or recall of the TVs. This is a major defect that I feel should be recalled. Can you help me please??
Reviewed Jan. 18, 2011
Given the posts already submitted regarding the defective flat panel TVs sold by Phillips-Magnavox, it is redundant to describe the failure we experienced. Flashing light, no picture, then total failure including smoke and foul odor. We have the 37" model 37MF231D/37. Calls to Magnavox were met with denial of a problem and no support for the 37" series of TVs. We spent $999 for a TV that only lasted 3+ years. I have analog TVs that lasted nearly 20 years and were still working when we gave them away. The total disregard for the customer by Magnavox makes the "Smart, Very Smart" company theme into the consumer's "Cheated, Very Cheated" refrain. Where is 60 Minutes or Dateline on this nationwide scam?
Reviewed Nov. 21, 2010
I bought a 50 inch rear projection TV in 2006. I need the fan that cools the lamps and Magnavox/Phillips quit making them. They quit making this model TV and decided it was too bad for the customers that were stupid enough for buying them. I was told by Magnavox, to "go buy another TV".
Reviewed Nov. 13, 2010
I am angered as I read through all the complaints about Magnavox and their pitiful products and customer service. I too made the mistake of purchasing model #47mf437b LCD TV. This TV is 2 1/2 years old at this point, purchased in April 2008, and has been giving us trouble for several months now, much like all the problems I see described on this and other forums. The TV began by not wanting to turn on just occasionally. We would go through the red light flashing with no picture when the power was pushed either on the remote or the TV itself.
Sometimes we would also get a green light like it had turned on but there would be no picture. Sometimes we would get just a back lit screen with no picture. The problem became progressively worse and now has taken an hour to get it to come on after unplugging it, waiting, then plugging back in or just fiddling with the remote 60 times on-off-on-off. I really thought this might be an isolated problem-ha ha, not so much, and we called Magnavox's customer service to see what to do. Like many others we were told there was nothing they could do because our warranty had expired. I'm sorry, but a $1200 TV should last more than 2 1/2 years! What a piece of junk!
Luckily I am a stubborn person who refuses to take this thing to the repair shop and began reading the forums for fix-its for this problem, and I happen to have a brother who knows circuit boards and can test the components, etc. So that is what we did. We disassembled the sucker and he tested every part on the power supply board.
The crazy thing was he wasn't finding any parts that were bad, then he held the board up to the light and saw a crack in the solder by the diodes. He said it did seem like this area may have gotten too hot. He re-soldered it and the set works for now but after reading all the complaints, I'm sure it won't be long before something else goes bad, so it is living on borrowed time right now.
This took us an entire afternoon to accomplish, so be prepared to spend several hours, but it is worth trying to fix it yourself. There is no harm in opening up the back and taking a look especially if the warranty is out anyway! I just think Magnavox should be ashamed to sell such ** and then to not stand behind their ** is even worse. I have purchased my last Magnavox product and I would strongly recommend anyone else to do the same! Do not continue to let a company like this continue to take advantage of hard working people who trusted a company's name!
Reviewed Nov. 11, 2010
My 50 inch Plasma TV won't come on blinking red light and it is many complaints online so I know that it is a bad product. TV repairman wants $500-$600 to fix on a three-year-old TV.
Reviewed Nov. 11, 2010
I purchased a Magnavox 47" LCD TV on 12-9-07 for $1415.69. On 11/1/10, it started making a low hissing noise when turned on. Less than a week later, it completely died and will not power on at all. I called Costco where I bought it and it told me that I would need to call Magnavox directly. Then I called Magnavox who told me that they were very sorry but they wouldn't do anything to help me. It is less than 3 years, I am out $1415.00 and no TV!
Reviewed Nov. 1, 2010
I bought two Magnavox 15" Monitor/TV recently; one for each of two computers. Both monitors experience the same problem, with all the same symptoms as other complaints found on the Internet. I believe they have a defective component, likely a capacitor, that is prematurely failing. Both monitors will turn on momentarily, then go black. You can't turn off the TV/monitor by remote, nor by the power button. The only way to turn it off and restart it is by unplugging it from the rear. If it’s unplugged/re-plugged multiple times, it has small chance of showing a display. Sometimes it produces a loud raspy sound before shutting down. It’s seriously defective. It’s junk!
Reviewed Oct. 29, 2010
I purchased a 37" LCD TV in 12/06 for $1499.00. Now it takes over 1 hour to get the TV to turn on. The green light flashes forever and the picture flashes in and out. Then the green light goes out and the entire process starts all over again. We had an RCA TV for almost 30 years and never had a problem. This TV is a piece of junk.
Reviewed Oct. 24, 2010
I purchased a 47" Magnavox LCD flat screen TV in Feb 2008 and have had problems with it since, first after a few months one side of the speakers wasn't playing. They sent a repair company to get it and they replace the TV. After that less than a year, the TV has vertical lines in it and now the TV power shuts off, when I turn it on won't stay on. I purchased a TV a little over 2yrs and now have nothing to watch. I spent $1298.00 + tax on this TV.
Reviewed Oct. 24, 2010
Was told my problem was with my 4-year old Magnavox TV. Power button would not come on with or without remote. Was told I needed to contact a repairman. I never had this problem until Comcast install new digital box. They did not install it properly or refer to Magnavox owner's manual to reset TV settings after digital installation.
Reviewed Oct. 20, 2010
I purchased 37-inch Magnavox LCD TV from Walmart on 4/10/07, with SVC plan. The TV no longer works; just a green blinking power light and flashing screen. Of course, it worked until the warranty expired. Now I have a TV that I paid $997.00 for that only lasted 3 years. Magnavox won't stand by their product and neither will Walmart. I am so done with both of them.
There are other department stores and other TV manufacturers around. I won't recommend a Magnavox product or Walmart to anyone at any time. Are these flat screened TVs designed to operate for a very short period of time? In these hard economic times, I purchased what I thought was a TV from a reputable company from a reputable store; I was wrong on both accounts. The only answer I received from them was call a repairman. I am a retired citizen and I can't afford to replace a TV every 2 to 3 years. Someone in your organization needs to take a long hard look at these lemon TVs you're mass producing. $997.00 for the TV plus $58.99 SVC Plan and taxes for a total of $1,131.65 is an economic loss.
Reviewed Oct. 14, 2010
I bought a 47" LCD Magnavox TV at Wal-Mart, less than 2 years ago. The TV died. I contacted Magnavox, and they told me to take it to a local shop, and get it fixed at my own expense. There are a lot of complaints about Phillips Magnavox. I hope they get sued. Their products are garbage. I will never again buy from them. I hope you do the same! I had to buy a new TV because the shop wants $400 to get it fixed.
Reviewed Oct. 13, 2010
I bought a Magnavox 32" LCD TV from Circuit City (now out of business) in June 2007 and also purchased the 3 years extended warranty. The TV has sound, but no picture. I called the warranty company, only to find out that the warranty expired June 2010. Circuit City allowed the extended warranty to run concurrently with the manufacturer warranty instead of at the end. Now, I have a TV that does not work and a warranty that expired.
Reviewed Oct. 8, 2010
We purchased the 42" Magnavox from Target in 2008. Now all it does when you plug it in is make a clicking sound and a blue light displays showing it has electric. The only way to stop the clicking is to unplug it. The TV does not respond to the remote. I called Maganavox customer service and I was told it was no longer under warranty and to check their website for possible software downloads to fix the problem. I asked if there was any to fix my problem and she said that she did not know. They did not offer to help me or give me any other information. I did ask if there was any type of recall and she said no.
Reviewed Oct. 5, 2010
We have a Magnavox flat screen TV that is less than 3 years old. It takes 20 to 30 minutes to get the TV to turn on. After reading many other posts, it sounds like this is a design issue. In order to get the TV to turn on we need to: 1 Turn the power to TV off. 2 Turn back on. 3 press on button on TV. 4 Green light blinks few times then goes out. Repeat process about 4 or 5 times. 5 Can now use remote - hit power button. 6 Wait until light stops blinking. Repeat steps 5 and 6 until TV turns on. If you walk away for any amount of time, start over. This process takes at least 20 minutes!
Reviewed Sept. 29, 2010
The digital converter box will not stay on, losing picture and sound on the TV. I can't get any help from the "customer care" people--just rudeness! I don't know of anyone who can fix the box.
Reviewed Aug. 19, 2010
I am also having the same problem with my MAGNAVOX LCD TV (Model #: 32MF23/37). It is just two years old and it is already dead! First, the picture started flickering. Two days later, it won't power on. I did some research on the Web and this brand is apparently known for this! I found this site, FixYa and they tell you how to cheaply correct it. It's worth a try! It is better than a costly repair or a new TV!
Reviewed Aug. 19, 2010
Purchased "Magnavox DVD video player MDV110, about one year ago. Went bad, purchased Magnavox dvd player mdv2100 about two months ago. Neither cost much. Both quit working shortly after purchase. Didn't try to return first one. Did try to return second, but no box and no receipt. Both from Walmart. Don't expect any action on your part, but we purchased Sony this time.
Reviewed Aug. 17, 2010
I received a Magnavox 15MF227B/27 Digital LCD HDTV as a gift about 2 years ago. Recently, when I turned it on, it makes this loud scratchy noise, turns on and off about 5 times and finally a picture shows. Tonight, the TV no longer comes on. Only the power button turns green, but there's no sound or picture or even scratchy sound/picture. I can't believe that this TV has basically gone out only after about 2 years. I have two older TVs that have never given me any problems.