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About Hisense TVs
Hisense TVs have a reputation for being high-tech and high quality. Hisense TVs come in several varieties: laser TVs, 4K ULED TVs, 4K UHD TVs and HDTVs. This company also employs quantum dot technology to maximize viewing experiences.
Pros & Cons
- Various models
- Multiple sizes
- Smart technology
- Brand recognition
- Freezing issues
Hisense doesn’t have the same brand loyalty that competitors do, but its size and function offerings are still comparable. The company's products are affordable and accessible for U.S. consumers.
Top Hisense TVs Reviews
The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, I've never heard of it before or knew anyone that ...Read full review
I bought a Hisense Tv back in 2015 and the other day my tv went out… They sent me a brand new television... I just wanted to let everyone know that they are the best. I have 5 His...Read full review
What is Hisense TV?
Hisense TVs are available from major retailers like Best Buy, Walmart and Costco and offer premium technologies at budget pricing. Some Hisense televisions have smart capabilities, which means they respond to voice commands and feature video streaming apps like Amazon Prime Video, Netflix and YouTube. The company’s full lineup includes:
- Laser TVs
- Premium 4K ULED TVs
- 4K ULED TVs
- 4K UHD TVs
- HD TVs
There are several series within each model line. Hisense TVs provide sharp images, good color balance and built-in integration for Roku, Android and Vidaa. Each TV has at least two 4K-compatible HDMI inputs.
Hisense is lesser known than some of its competitors in the United States, but the quality and affordability the company offers have made it one of the fastest-growing TV brands in the country. The company makes a variety of other appliances and accessories, including refrigerators, beverage chillers, air purifiers, portable air conditioners and dehumidifiers.
Hisense TV prices
Because Hisense TVs are available from various retailers in numerous sizes with multiple smart-technology capabilities, prices range from $200 to around $10,000. Consumers who want an average screen size — usually between 55 inches and 65 inches — and features like smart technology, 4K resolution and a ULED display can expect to pay between $700 and $1,200 for a Hisense TV.
Who are Hisense TVs made by?
How long does a Hisense TV last?
What kind of TV is Hisense?
Do Hisense TVs have a warranty?
Is Hisense a good TV?
Though the Hisense brand is fairly new to the U.S. market, it’s gaining traction with consumers because of its quality, affordability and accessibility. Each series serves different functions, so some types are best for streaming and viewing, while others are more favorable for gaming. We like Hisense for its smart technology features, size options and warranties. If you’re looking for an economically-priced television, consider Hisense.
Hisense TVs Reviews
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Well our TV just dies after less than 3 years. It gets to the landing page on start up, but just crashes a few seconds after trying to load that initial page. Despite messaging tech support and searching the web for reset options, there are none that are possible with any hard controls. Only via the software menu which is inaccessible because the TV won't boot up. So support just says "sorry". $800 for a TV that lasts less than 3 years? Just nope. This TV is also the least-smart "Smart TV" I can imagine. I will interrupt your programming to suggest that you uninstall apps and then not allow you to uninstall large apps that come bundled into the TV. All because Hisense decided not to provide enough memory for apps. So you either have to remove apps you want to watch TV through, or put up with the least-smart interruptions you can think of. Just a terrible TV. Do not buy a Hisense TV.
I bought tv a little more than 2 years ago, I had some internet issues but that was workable. The main problem is tv screen just went Black, tried all different reboots but nothing works, I'm even trying to buy a main board which after investigating seems to be a ongoing problem with this tv, main board is out of stock at all suppliers, Hisense should acknowledge problem and supply parts needed. I probably will never buy this brand again.
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We purchased a 75" Hisense roku television a little over a year ago, and all of a sudden, the television turns on, but the screen is black. I can hear the remote making noise on the tv, but no picture. I followed the troubleshooting steps, unplugging it from the wall for 60 seconds, numerous times, and nothing. And for Hisense to tell me that the factory warranty is only 1 year. I still have other TVs that I've had for 5 years that are working great. Then I find out, that this is a common issue with the Hisense TVs is just gut-wrenching. Hisense should not be allowed to sell their products with the same defect we have all been facing. Is there any legal action we can take? They are selling a product they know has defects and refuse to take responsibility. We paid agonist $1000 for this 75", and now it's just a paperweight. I want my money back...
I am so upset and after reading reviews it seems this is a trend with this company. I bought this tv last year in May. This week the screen went out, it said I need to delete apps and it froze. When it unfroze, I uninstalled apps (granted, I only have a couple on there like Hulu and Spotify, everything else was pre-installed like Netflix and Amazon which I don't use either). The tv back on for a second but the apps were still there. I was able to factory reset it, restarted it, it came back on as though nothing had been reset and totally froze to a blank screen. When I called them, they asked for my purchase receipt which I text to them. It's been 48 hours and I asked them for an update, their response is just they are reviewing it. WHAT?! Just replace it. It's still within warranty and very clearly this is a common issue with their television. Worst experience ever. DO NOT PURCHASE FROM HISENSE.
UPDATE: So here we are 3 days later, nothing was being done. I've continued calling and on the 28th, more than A WEEK LATER they're supposed to send out a technician and that's my ONLY option. I'm so mad at this company, their lack of care for their customers, and I will NEVER BUY HISENSE EVER AGAIN.
I had purchased a product by today. On morning I have called one your advisor Ayushi **. She was very polite and she describe me very well about the product.. I'm glad with the customer care services of your.. Thank you.
I purchased a Hisense 75H6510G Smart TV in November 2020. When I first set the unit up, I had to call support and they sent me a USB to download some updated software. Tv worked fine when I used it which was not often I would say "unit has less than 200 hours of viewing". One day recently the TV started to lag, the cursor was moving very slow, streaming was slow, everything was in slow motion, I tried turning the unit off and on, nothing. So I did a factory re-set, they make that technical option very easy to find, it is in the setup/menu bar. I hit the button and the TV shuts down as expected. I go to reboot the unit and it goes on for about 7 seconds total, then just crashes and turns off. I tried that at least 8 times.
I emailed support ticket **. I was told to call and speak with a brand advocate they instruct me to do a series of re-sets. Nothing is working, I was then told to call for repair or buy a new set. A few days went by and I thought maybe I just got a lazy rep, I sent a new email to support and report the issue again without telling them of my previous call to support. Ticket #**. This time it was just one try at a soft re-set. Still the unit won't fully reboot into set-up mode. I reply to email, stating there were no changes. I was told to either call a technician to come out to my home to repair (my expense) or buy another TV) again. I'm sorry but a life span of 2.5 years (cost doesn't matter here, Any TV manufactured today should last at least 7 to 10 years I would think.
Furthermore all they attempt to do is a single soft re-set then it's either call for repair or buy a new TV. This kind of response leads me to believe that is exactly what they want, they know they are producing a cheap TV that demonstrates quality but only for a short time, Knowing the cost of a tech coming to your home to repair the broken Hisense TV vs buying a new Tv most people would choose a new tv. Chances are Hisense gets to sell another TV. Oh, the representatives did point out that my unit came with a 1 year warranty. Give me break, Give the world a break, we are not that ignorant. Companies need to stand behind their product and take responsibility and do the right thing for the consumer. Most people are struggling these days, Hisense is not struggling in any way.
It has been just 12 months since this TV (65u6g TV) was purchased and it has already failed, this is very upsetting. I am very displeased with their customer service and product in general. I will no longer be buying any Hisense products and will make sure all friends and family are aware of customer service and product reliability. Do not waste your time and money.
I have had this TV for 11 months purchased from Costco. After 4 months, TV screen went very dark. I called Hisense, they told me I was out of 90 warranty and return period. They instructed me to reboot for 10 minutes which fixed the problem that day. I have repeated this reboot twice since. Now my remote does not work. I called and after trying several things they told me I need a replacement remote, but I would have to purchase the remote. I have 2 other Hisense, but now I will never purchase again. So, over the cost of a simple replacement remote, Hisense is getting a poor review, plus losing me as a future customer. Poor business practice. Not the way to drive future business.
I purchased a 50 inch 50R6e4 TV from Walmart in January 2023. After 44 days the picture turned to stripes of color with no other picture. I took it back to walmart and they said I had to contact Hisense. After 5 frustrating days of supplying over 20 pictures of the tv and serial number over and over to multiple requests from multiple representatives including Shanees, Daision and supervisor Javar, they told me my warranty was void. When I asked why they said, although the pictured proved there was no physical damage, that there must be cosmetic damage somewhere inside the tv and therefore there is no warranty for cosmetic damage. Total fraud! I'm going through the BBB now for help against this fraudulent practice
I purchased a Hisense 65" TV, primarily because the company was offering a "$100 Rebate after 100 days promotion". I followed the terms of the promotion to the letter, including registering my TV immediately, and waiting the 100 days to claim my rebate. When time came to claim the rebate, I logged into the Hisense website, as instructed, only to find NO way to actually CLAIM my rebate. I sent emails to Hisense, only to get no reply. After MANY days of checking and searching for the way to claim my rebate, I FINALLY received an email from Hisense Support, only to be told that I had waited too long to claim by rebate, and I would not be receiving it. Had I known this, I would have definitely picked a different model. While the TV I purchased is 'OK', there are much better models available, and had I known how Hisense treats its customers, I would have definitely picked another brand.
Hisense TVs Company Information
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- Hisense TVs
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