LA fitness Reviews

I signed up in 2011 to work with a Personal Trainer to lose a large amount of weight. I showed up for my first Personal Trainer appointment and LA Fitness did not have me on their schedule. Finally, I was scheduled with an arrogant trainer who laid on the floor next to me, telling me to do sit-ups while he checked out all the hot girls, completely irritated that I was there and messing up his game. There was no training going on, he wanted to get the session done and move on. I met with 2 different trainers after that experiencing similar action by the trainers. Finally I was connected with an amazing trainer who taught me form and was excited about getting me results. This is what was I was paying for!

I visited LA Fitness outlet in Troy, Mi. Feb 2, 2012. The place was so crowded there was a 15-20 minute wait to get on some equipment. I wasn't about to wait, so I went to the pool instead. There was a small class of women doing water aerobics, and 3 other people swimming. After about 30 minutes of swimming, I noticed the towel I brought into the pool area and hung at the end of the pool had been stolen.

I am a member of LA Fitness since December 2011. I just got in the spa for a few minutes, a black guy, with really bad attitude, came to me, and told me to get out from the spa. I was shocked and asked what's wrong, and "why don't you tell me who you are first". He showed his impatience on his face, and rudely told me to get out of the spa. I got out, and then he told me he is the general manager in McDonough LA Fitness, and pointed to my short pants, and said that I am wearing underwear to get in the spa, and to just get out of there right away. I was really pissed off by his attitude, and the way he performed. I told him I am wearing an underwear inside, and short pants.

I signed up as a member on 1/05/2012 in the morning, paid in cash my first and second month. The representative said he was going to email me my receipt so I said okay and left. By the time I called him back that same day, at about 4 pm to cancel my membership, I had not received my receipt yet. So I told him I want to cancel and he's like, "Why? What's wrong?" I said I need my money back so I want to cancel. He said, "Okay, since you paid in cash, it's going to be like two weeks for you to receive a check." I said okay. So I asked again for my receipt because I had not received it like he said I would.

I visited the LA Fitness in Plainfield, IL for a tour one afternoon. I was provided with the tour and a discussion regarding the fees for the various plans. I asked for a pass so that I could experience the classes and equipment in which I was interested. I was told that they do not issue passes and that the only time I could use the club free was the evening of the tour. I couldn't come that evening so I decided to use the club another day. I called the club before I came and was told to come in. I came to the club and was told by the manager that the charge for that day would be $15.00 to use the club. I said that I would only observe. An LA rep at the front desk told me it would be $15.00 to observe. I left the club and called their corporate office and reported my experience. The corporate rep told me that LA Fitness Plainfield offered me a 3-day pass. This pass was not offered to me. The corporate rep issued me a 3-day pass. When I called to inform my tour guide about how I was treated he hung up on me. This is not how a fitness club should treat prospective customers.

My LA Fitness never opens on time. I have one hour to work out in the morning and when they're late, I miss my workout. Why do I have to pay all of my dues if they don't fulfill their end of the bargain? I will just cancel my membership and my wife's membership and go to Golds Gym because they are 24 hours. Oh, and of course, I paid first and last month so I'm out my money because I'm sick of this **. Don't you think you should have two people come in at 5am? Of course not, because it would cost them money, They don't care about my money but they care about their money! Th bottom line is I'm sick of it and I'm done after six years of going there!

I signed up for the personal training program at the LA Fitness in Newington, CT. I signed a contract stating I would receive 16 free sessions. I only received 14. I paid my bill every month, but LA Fitness did not live up to their end of the contract. I feel that they stole money from me. One of the reasons I signed up was due to the free sessions, but I never received all of my sessions.

I went to use their 3-day free trial because I wanted to try the new gym and they told me I couldn't use it because I had already used a 7-day trial to Bally's. You see, the thing is that it is used to be a Bally's (which I didn't like very much). But after I heard it was now LA Fitness, I was curious to check it out and now they're telling me I can't use their passes that they advertise online because I used a pass when it was used to be a Bally's.

There are too many people at this location. They are obviously over occupancy limit during the 5-7PM rush. Looks like 200 people in the workout studio with one exit door. It seems unsafe to me. I mentioned the overabundance of people to a person at the main desk and was assured there were too many people because of the beginning of the year rush, and that this would change in a few weeks. It's difficult to find a free locker to use. The clerk recommended taking other peoples' clothes out of the locker and throwing them on the floor, which is not very helpful. I spent too much time this evening waiting to get on treadmills and other machines because they were all occupied.

I have tried to cancel my membership with LA Fitness and it has become a nightmare. They just want to continue billing me. There is no email to write to. There is no phone number to call. It is a total scam. This is truly unfortunate because I liked the facility and the people who work there. This is so foolish to do for a mere $10.77 a week.

I recently joined LA Fitness after having been a member of Bally's for the past 25 years. I was surprised at the lack of professionalism and concern for customers when I arrived at the LA Fitness in Highland Park, IL at 8:00 am this morning (Sat., Jan. 21) to find that the manager who was supposed to open the doors did not arrive yet. At 8 am, there were about 25 other people standing around outside or waiting in their cars. Mind you, we're north of Chicago and it was about 15 degrees outside.

I signed a contract for a year of training and the experience was horrible: the first trainer spent most of my 30 minutes on his cell phone. The second trainer was so bad and when I tried to change, I was told that he'd gotten a lot of complaints. The third trainer was so bad that I wanted to cry because he spent each session gossiping like a teenage girl and we ended up doing about 1/5 the amount of exercises because he'd take so long to get from machine to machine and would've rather talked about his kids' diet.

My Bally gym was recently bought by LA Fitness, and they refuse to honor my Bally membership, and will not accept my Silver Sneakers membership either. All AARP members, as well as other senior citizens, should boycott and complaint about LA Fitness's business practices. I am unable to work out at a reasonable price, and help to maintain my wellness.

LA Fitness bought my Bally's. I won a free year membership from Bally's (good until Oct. 5th, 2012) and suddenly, LA Fitness "can't find me in the system." I have been run around in circles on the phone. LA Fitness says it's Bally's problem and vice versa. Supposedly, my membership was transferred, yet they refuse to send myself and LA Fitness proof. No one will provide me a place to bring proof of my membership. I am happy to provide hard copy proof of my membership, but have been told by Bally's and LA Fitness and that information cannot help me since I "am not in the system."

I’m very dissatisfied with LA Fitness. When my wife and I joined they waved the initiation fee due to us being retired military. Not only do they over charge but they get back their initiation fee by over charging. We pay $45.00 two times every month where we should only pay $20.00. I asked them to stop my training account due to medical issues and they will not.

I am member of LA Fitness in Somerdale New Jersey and now Balley's members from Voorhees, NJ are coming to our gym. Now I am very unhappy that there is not enough equipment to accommodate the increase amount of members. I have to wait for treadmills, I also have to wait for weight lifting benches, my workout takes twice as long now. It is like a small city in there now! Now I here Balleys members are sewing LA Fitness for not honoring their contracts, while I am the one paying the "higher" fees and inconvenienced with waiting for them and they want to pay lower fees then I do? Well, if they win the case then I want the offer to be offered to LA Fitness members as well!

Awful. This company is pathetic. Join any other gym first. If there isn't another gym, don't work out. It's that bad. There is absolutely no concern for the customer. It's all about the gym and what works for them. They damaged a jacket of mine and when I asked them to replace it, I was scolded for putting it in harm's way! Do not join!

Please go back and read my post of 12/9/2011.

I have been a member of Bally, Fort Lauderdale for almost three years. I have a set rate. That rate included the Kids' Club. I went to the club yesterday, and was denied access to the club, because the new LA Fitness says I don't pay for Kids' Club. I know for a fact that it was on my contract. That was the reason I joined that club. I told the corporate girl at the desk that I was not going to pay the extra money, then she told me she was going to cancel my membership. She started yelling at me, that i could not go into the club, as I was trying to get my kid out of the Kids' Club.

My boyfriend and I went into LA Fitness, because I already have a gym membership in a gym where I live in Louisville, KY and I was looking at a place I can workout on weekends when I come visit in Cincinnati. I signed up online for a guest pass just to try out the equipment. We sat down to listen to a long presentation to introduce us to the club and their ridiculous price structure, after we spent a hour just looking at the equipment.

Bally’s (now LA Fitness) Lifetime Gold membership in Brooklyn, NY. LA Fitness will not honor Bally’s of NY paid membership ever since 1988. Now living in PA over 20 years. I try to work with LA Fitness and they are not willing at all. I’m very upset. Please help. This is so unfair. I will sign a petition. Thank you for your help.

I am a paying member at Moreno Valley, CA club at 2600 Canyon Springs in Riverside and the level of customer service there, however, lies somewhere between egregiously poor and non-existent.

LA Fitness has intentionally and knowingly breached contract agreements with Gold Card, and Platinum Card life time members after Bally Total Fitness conveyed membership contracts to LA Fitness in 2011. Anyone affected by the unfair practices can join a new class action by forwarding the facts of their case to ***.

We need a class lawsuit! Like so many others below me, LA fitness has purchased the Bally’s club nearest my home. I was just told by Bally’s corporate that as of December 16, 2011 LA Fitness will no longer accept Bally’s members. I also have a membership where I was able to use any club nationwide. I no longer live near the club that wrote the original contract. That club is still Bally’s; therefore, my membership was not transferred to LA Fitness, and according to Bally’s that is the reason that I was not notified of the partial buy-out.

On 1/2/12, after LA fitness acquired Bally's, I purchased a Bally's Lifetime Family membership from a woman who bought it in the 1980's. She & her husband both used it. Her contract specified it could be sold once, with no transfer fee. At the Federal Way LA Fitness, we were charged $100 transfer fee in spite of the contract language. Okay, we accepted that. Then I specifically asked the membership director if the original membership was a family one, would it now be a family membership for me. Naturally, she said, "Yes." Well, now at my club, they are telling me that it does not show as a family membership. The other aspects (dues & nationwide access) are correct.

3 business days had passed and I still had not received a call back from him so I called the club again and spoke with another club manager, a lady this time and she informed me that it was her first time ever hearing about the matter. She apologized but did not take down any of my information or offer to investigate the matter further.

It seems that LA Fitness is not honoring their contractual obligations, as explained by Bally. I have written a comment on Facebook to join a class action suit, as many of other clients have. It seems LA Fitness is looking for loopholes, to invalidate existing memberships from Bally members. I hope that the class action suit goes through, and L A Fitness has to accept all Bally members.

I have a complaint about a Jason that works at the Duncanville La fitness. On Saturday night, 1-8-12, I got out of the hot tub at 7:50 p.m. I forgot that the club closes at 8:00 p.m. but I hurried up and went to get dressed. Jason stood at the exit of the women's door at 8:02 and yelled closed! I said to him please give me 5 more minutes to finish getting dressed. 3 minutes later, he yelled again closed! I barely could finish dressing. He waited for me at the women's exit then fussed at me! He said, “We close at 8:00 p.m.” He walked me out of the club still fussing at me. I said, “Jason, I am sorry. I tried to hurry and dress.” Still he was fussing at me. I do not like this kind of treatment. I am going to write the BBB about this.

I just got off the phone with LA Fitness and I want to scream. I am a former Bally's member and have been since 2007. I checked my account last month (December) and noticed I was being charged more money now than when I was with Bally's. I called the LA Fitness local customer service number, the LA Fitness corporate member services number and the Bally's reimbursement department number and no one can explain why I am being charged more.

It was mid December when I found out LA Fitness was taking over Bally Total fitness I had heard they closed other locations, but I was okay with that, because I was left with the distinct impression that the current location would still be in operation, because when I was asked to sign to get my new LA Fitness card, then today, when I went in to workout, I was told the location will be closing, which would be okay, if not for the fact that the nearest LA Fitness location was at least 5 miles away. In a nutshell, my issue is LA Fitness failed to disclose contract details and changes (my initial contract was for a single location) in the said contract, before getting signature, and their intent to close a location.

I, like many others, have a Bally's lifetime membership that originated in NY, but now I live in LA. LA Fitness is refusing to honor my membership here at all of the Bally's clubs they acquired. I cannot work out at the any of the former Bally's gyms in LA and have a useless lifetime membership even though I was told by Bally's that I would be able to use the clubs.

My iPhone4s, credit card and cash were stolen from the locker room yesterday. When I was reporting it to the management, there were at least 2 other members in line to report the same thing. All of us have similar stories. Our lock was not cut open or anything but somehow in a span of about an hour, the thief or thieves were able to open our lock, go through our bags and stole the items. What was infuriating was that the management was so nonchalant about the theft. All they ask for was our name and membership number and then they gave us a customer service number to call.

When I first signed up for a year's membership here, I was told that I would be charged $400.00 for a full year, and that by paying this year in full, I would have the benefit of renewing my membership month to month for $20.00 each month thereafter, forever or until I cancelled (that was on 1/18/11). Okay, so now my year's over, I've been getting calls on my cell phone everyday for the past week from 2-3 different sales representatives, telling me that my gym membership would cost only $155.94 to renew for a full year, if I renew it by my expiration date, which is coming up on the 18th. Today (1/7/12) I decided to drop by and ask what my options were. Jessica, a sales rep pulls my account up and asks me, " well, before you renew your account, what about your other family members, Robert ** and Anthony **?" My response was, "who?" So

My name is Maria **. My membership # is **. I belong to LA Fitness on Don Mills Rd. Toronto, Canada. I have a great deal of confusion as to why they keep having such a hard time with the pool heater in our club. This is a new facility. I use the aquafit program constantly because of knee problems. I understand that under the health and safety act, that the pool temperature should be at least 82 degrees. Why does a new facility have such trouble maintaining this temperature? This is not the first time that this has happened. I feel that if it was any other equipment in the gym, it would be serviced right away. Awaiting your reply.

My sister has been a member of Bally Total Fitness for years and years. LA Fitness took over effective on 12/01/11 (with NO prior notice whatsoever) and now we've been told that LA Fitness is not honoring her contract because her originating club is in Denver, CO. My sister bought the membership as a transfer from a friend, and she's never even set foot at the Denver location. Her home club is in Morton Grove, IL. I have been inquiring on this situation and was told that LA Fitness was honoring these contracts up until 12/20/11, but they have stopped doing so.

I have been a lifetime Bally member, and I am now caught up in the merger scheme! I renewed my membership for two years on December 1, which is the same day the merger took place, but of course, I had no knowledge of it, until I received an email later that same day from Bally. The money cleared my bank account on 12/2, but LA fitness is saying they never got the money, so I need to call Bally. I called Bally, and they will not talk to me because they are saying they no longer own my membership, so LA fitness must handle it. I have been in this vicious circle with no assistance since 12/2, and also my $500, and I don't have a current membership, so I can not work out!

Before the merger, Bally’s Total Fitness pushed very hard for me to re-up my National Membership. They were so desperate to get my money and commitment they knocked off $50 from what I paid last year. I agreed to extend my "National" membership since I often travel. I then get the news that LA Fitness has bought Bally's assets, and that I am now limited to only using standard LA Fitness Clubs in MD and that I would have to pay much more if I wanted a national access membership, and much more if I wanted access to their ultra-exclusive "signature" clubs. This is clearly a contractual violation. I would be up for participating in any C.A.S. if or when one is put together.

Recently I visited a Bally Total Fitness center in located on LaVista Road in Tucker, GA only to be informed that there was a buyout and closing of the club. I was directed to the LA Fitness Club in the area as directed by the front desk personal at Bally (Tucker, GA). After arriving there, I was told that LA Fitness didn't agree to honor the Platinum Lifetime national plan members. I have been living primarily in the Atlanta, GA area and have been using the clubs here with no problem until now.

I find this crazy that former Bally's members are complaining about having to possibly upgrade their yearly fee of 25 dollars to use an LA Fitness. It's great that you put 2000 dollars down 30 years ago and have a renewal fee of only 25 dollars. Think about it, you have barely paid anything throughout the years. it evens out. La Fitness is obviously a nicer, cleaner, more elite club. That is why their members pay more. You get what you pay for. Ever since LA bought Bally's out, the gym does seem to not look as nice, due to the fellow new Bally's members. They kept their gyms looking nasty and now they are ruining LA. Quit complaining, and go somewhere else.

All my family have been Bally Fitness members for years. Recently, we went to cancel our membership. We've been told that we need to send in cancellation form to one of the LA Fitness head office. We did so. It's been 2 months for this action. I am still being charged for my membership. They keep saying they have not got it yet. If you join LA Fitness, just remember that there is no live help for your cancellation need. You need to struggle hard to cancel it. I am still struggling to cancel it.

I've had a Bally Total Fitness Premier Plus membership (lifetime and national ) since 1988. I initially purchased it in N.Y, where I resided for about 6 months. I then moved to MD where I have been using their Rockville Club for over 20 years. Bally has my billing address as listed in MD, and I swipe in each time I use that club.

I just want to share our recent experience with LA Fitness. We are senior citizens, Bally's members for many years and we paid our dues annually. I only attend one yoga class twice a month and my husband attends yoga and Pilates classes once each week. We do not use any other facilities of the club and our membership at Bally's was for a senior membership with maximum use of two days a week. On December 12, 2011, I went to Wilsonville Bally's and when I handed my membership card to the person at the front desk, I was informed my card had to be exchanged for a LA Fitness card. Then I was told to sign the electronic signature pad but to just ignore the scrambled data on the screen as it is just data regarding LA Fitness liability release which I had to sign before I can attend my yoga class.

I once was a lifetime member of Bally's, until I found out that the company changed over to LA Fitness. I cancelled my membership because of the rude service I received with the operational manager, Rachel ** at the St. Clair Shores location in Michigan. She was rude, and did not want to supply me with the information I asked for, such as her last name. I find this tactic of sales to be inappropriate, because they have your entire name, plus information to your bank account. Not only do they have your information, when asked for a corporate number to speak to someone about an issue, they send you to another facility in another state. The reason for the call was to find out why my account was charged a large amount of money.

Minorities - beware! Less than 1 star needed. I just joined LA fitness and transferred to Hamburg Turnpike, Wayne, NJ LA fitness Gym. My guest member & I today signed in, was allowed into gym and 5 or 10 minutes later I approached desk clerk asking for a basketball (he said he was Operations Manager - his attitude sucked & obvious has no management training whatsoever). I was told to get promissory note signed that I would not steal the basketball, no forms could be found so 5 minutes later he approached me to rescind my membership telling me I was not getting a ball & then had the Wayne police come into the gym to escort me from the premises. Really? Was this because I’m an African American male?

I recently paid for another year of a Bally membership of which I am/was a Premier member of. I paid for this late November only to find out that Bally was sold out to LA Fitness on 12/1/11. I was told my old membership would be honored along with the Kids Club use, which I need to work out as I have 2 young children and was the only reason I was continuing to be a member of Bally.

Wife and I discussed her receiving personal training, so I called the Westfield club and spoke with Joseph about options and cost. A cost sheet my wife provided me had $320 written next to a circled 8 (sessions) in a 12-month section which led me to believe the cost was $320 for year of 2 lessons per week. I was emphatic with Joseph on validating the total cost of $370 ($320 + $50 signup) for the year of lessons. At that time, I was not told that a contract was to be signed. At her 1st lesson, she was presented a checklist and contract. She allowed herself to be hurried through the signing process without understanding that the total cost was an initial fee of $370 and an additional $320/month for 11 months (total cost of $3,890) and to cancel required 50% payment of outstanding balance.

While I understand that there is going to be differences between LA Fitness's practices and Bally's, your new staff members should know the name Bally's is still present above the gym and members such as myself are not yet comfortable or even aware of some of the new "requirements".

I use to love the LA Fitness in Troy, MI until it took over Bally. The gym is now way too crowded and they do not have the staff to keep it clean. The gym does not have enough equipment now that they closed Bally and brought in all the Bally members. I wish the Bally members would stop whining. They are paying way less than the old LA Fitness members and have a nicer gym with newer equipment to workout at with at a bargain basement price. I hope they all quit and find a $9.00 a month gym they can be happy with so all us paying $29.99 a month to LA Fitness can enjoy the gym.

I never knew this was happening until I walked in to workout, no letter but an announcement. I was told after LA Fitness took over and that my premier plus contract would not be honored. I was told to leave because they won't honor it. This sounds illegal.

I would rather have given zero stars! I have been a member of Bally's for about 20 years. I signed a contract for personal training on 10/19/2011. I made a down payment of $499 and a second payment of $557.66 on 11/21/2011 as the contract called for. The contract then called for 2 more monthly payments of $557.66. About a week after making the second payment, I found out that LA Fitness had bought Bally's and were the new owners of my contract. That would have been fine with me, except that a few days later, I was informed that my account was past due. They had no record of the first 2 payments. They also stated they were not going to honor the installment payment method.

I was a member 4 years ago and not anymore. But this month I don't know why your company put my money out from my account ** **: It is a written number in my account. Please check this situation and give me my money back ($19.00 and $9.00 on 12/09/2011).

La Fitness bought out Bally Fitness in my area (GA). My family membership was moved over but my wife’s name was not included. We had a family membership at Bally’s which I've been paying $16.48 every month since 1993. Now LA Fitness wants to make me pay double to include my wife. LA Fitness is wrong and there’s nothing I can do about it.

As an ex-client of LA Fitness (will never return), I went to Bally Total Fitness in Federal Way. I paid close to $600 to have a lifetime monthly membership of $9 only to lose that when they locked their doors earlier this month. A class action law suit against Bally needs to be started for all of us who lost money paying for a service that Bally has failed to provide.

LA Fitness of course bought Bally's Levittown, New York. They opened a brand new one. 1 mile from Ballys. Now we have 2, they did not keep instructors at the original Ballys. The Ballys in Levittown has no Zumba. They had the best Zumba instructor in the Tri State Area and they did not hire him. When you call, you get all different answers depending who answers the phone. It was a very shady deal. I don't even know who to ask for my money back.

I had a contract with Bally's dated back in 1998, and I’m one of the first members after Bally's acquired Golds Gym in Wilsonville, Oregon. Now that these ** (LA Fitness) has acquired Bally's they are telling me they don't have my contract and Bally's say's it is LA's responsibility. They are increasing my membership for the first time in 14 years because they say they can add 10 percent a year according to a former employee that doesn't even know about my contract. LA Fitness is becoming the typical thug-**-membership-fraud-liars and I am not standing for it. I am now speaking to my law firm about a class action and a demand audit of all their records! It is going to be a legal nightmare for Bally's with all their legal fee's just because they insist on increasing my membership by $8.00 and then they are saying they have the right to increase it 10 percent every year!

I was a member of Bally Total Fitness. My gym, along with its contracts were bought by LA Fitness. Although they are supposed to honor the Bally contracts, the information they had about my contract was inaccurate. They claimed they could do nothing about it, even though I showed them a copy of the original Bally contract. They told me I should go to Bally to get it fixed. Bally refused to talk to me because "I am no longer a member of Bally. " I signed the new contract with LA Fitness without reading it carefully because they handed it to me at check in (the first I heard about the takeover), telling me that it was the same as the Bally Contract and that it was just to cover the liability for LA Fitness. It was only later that I read it more carefully.

I am an Olympic Gold/Premier Plus Lifetime Member. My contract, which LA Fitness inherited by Purchasing Bally’s Fitness, is not being honored by the LA Fitness. LA Fitness must honor the contracts of the Bally’s clubs it purchased as not to bring completed dishonor to the club and its founders. There are many thousands of members from Bally's which you are making very upset by LA Fitness not honoring the contracts. As a result, you would have created the demise of LA Fitness when its PR will go to shambles. And who knows how many individual and class action lawsuits the company will have to be liable for. It is my wish that LA Fitness do what is honorable for the Bally's members. And it is my wish that they continue its success and allow all of its Bally's members to continue with the complete fulfillment of their membership contracts, and allow all of us to merge as one club and continue our strive to succeed at our own personal fitness goals.

LA fitness acquisition of Bally- Unfair to current LA fitness members. I used to be a member at Bally for over 20 years. I changed over to LA fitness to have better equipment, better lockers, better programs, and better sanitary conditions (bath rooms). Bally try to get me to come back for $99/year and I rejected their offers 4 times. I pay more than double this a mount a year to LA fitness in addition to my $250 registration fees.

While the gym facility is nice, and probably an upgrade from what Ballys had, LA Fitness has decided to modify the contract they purchased from Ballys. http://** has a lot of information regarding the issues. My main beef is I use to have a family membership, which they have now changed to single membership for my family fee. On top of that, they have modified. I lost my no dues increase, nationwide club usage, right to sell membership once. Secondly, LA Fitness had me sign a electronic signature pad to get a new key card, said it was primarily for liability purposes and then assigned it to a membership agreement without ever saying I was signing a membership agreement. They basically created a contract, got my signature and applied to the contract, all without me every seeing the contract.

I too have a Premier Plus Bally Membership paid through 2014. I received an email, stating that my Club had been acquired by LA Fitness, and the location would be closing. They then assigned a "home club" to a location that is 40 miles from my home. I called LA Fitness, fully expecting to have them change my home club to an LA Fitness 10 miles from my home. I was told they would not do anything like that, under any circumstances, and that they see I had only a single club membership at Bally (which was National).

Bally and LA Fitness made a buy-out agreement, where LA Fitness would absorb Bally Club membership's clientele. My wife would prefer not to be a member of LA Fitness. While LA Fitness will assist with cancelling her membership with them, they stated that she would have to obtain her yearly membership refund payment from Bally. Bally is in turn saying that, LA Fitness is now responsible. Neither company wants to be accountable for providing a refund, as each claims to not have access to the funds paid on 10/31/11.

I trained for a year at a number of locations in the West Sub and got no results. All the trainers would just walk the trainees around the gym. They don't really work with the trainees and go from machine to machine and play on their cell phones at a number of locations. I would discuss with them what I want to work on; they really don't listen. I suggested an exercise that I really wanted to do and the trainer responded that he does his own thing and he's not the other trainer. I thought that was very rude. Overall, the trainers are friendly personal wise but not willing to or seem like they have the best interest for or with the people they are training. I did not lose weight!

I was going to the gym with my boyfriend and most clubs let me in because I was a girl. That's a good look for their club to have attractive women there. But this one salesman was at the door instead of a greeter; he wouldn't let me through at the Southwest location near Chicago. He claimed to be giving me a deal only paying first and last month payment totaling 50 bucks if I got my own membership and my membership would only be $24.99 a month. I learned that I was signed up for a kid’s membership. He told me to come to this location for a while and not go back to where my boyfriend originally bought his membership because the other salesmen could complain that he "stole" his sale. I can only go to workout when my boyfriend goes. That is misleading and wrong.

Well, after reading the entries here and confirming with LA Fitness' corporate office that my $85 per year Bally membership would be honored, I went to my local LAF club in Norco, CA. The sales representative there assured me that his corporate office had "no idea what they were talking about" and advised that I would be upgraded to a $19.99 per month membership with the first and last month paid up front.

I signed up for a membership that was a monthly membership that was to be cancelled when wished. I cancelled the membership on November 7th, 2011. On December 8th, I was billed for another month of membership. I also enrolled in a personal training membership but I realized that my hip was still in too bad of shape to do the personal training. I tried to cancel but they wouldn't let me. They will be charging me hundreds of dollars per month for the next year for one training session. Highway robbery. I get it. It's a contract but to charge me nearly $2,000 for one 30 minute session should really be illegal. Never will work with LA fitness again. I will stick to Lifetime Fitness.

I read with great interest an article by Ricardo Lopez in today's Los Angeles Times regarding the acquisition by LA Fitness of Bally Total Fitness clubs.

I've been a member at Bally's before they were Bally's. I originally bought a membership at US Swim and Fitness in Eagan, Minnesota, so long ago that I don't even remember the year. But I'd guess it was about 1982. When Bally's was recently purchased by LA Fitness, they essentially said that they would not honor the terms of the Bally's contract. My renewal rate was under $50.00 annually; my wife's, which I added later, was $193.00 annually. The original club where I enrolled in Eagan was demolished years ago. The Bally's I went to in Bloomington after the one in Eagan was razed, lost its contract, and closed about two years ago. The current club I go to in Richfield, MN is scheduled to be closed in March.

LA Fitness bought out Bally's, and they are not honoring the full contracts of the Bally's contract. They are basically picking and choosing what they wish to honor.

I am a lifetime member at Bally. I bought and paid for my membership in 1995. It is like a piece of property that I used to be able to buy and sell. I had a premier membership, where I could use any facility, with daycare included. I went to LA Fitness, and they were very uninformed. They had nothing to offer me but aggravation. Two people were "helping" me with no answers. They kept asking a manager, who was literally sitting directly behind me. He would not speak to me directly, only to the other workers. They kept misinforming me, until they spoke to him, and then said I could use their clubs for the rest of the month, but then I had to use my home club only if i wanted to retain my membership (Bally).

I was a personal trainer at an Illinois Bally Total Fitness, now LA Fitness. We received our share of member complaints, mainly dealing with the overall cleanliness of the club, but rarely, if ever, did we have complaints pertaining to outright fraud or deceit with respect to memberships or pt sales. Reading through this litany of complaints is alarming. We (former Bally employees) treated our customer/members with dignity and respect. I have seen the new LA Fitness crew come into our gym like a band of invading marauders and literally force our management team out. They (LA Fitness management) corralled us together one day before the change (11/30/11) and blatantly lied to us regarding our job security. I have seen LA Fitness sales personnel rudely force feed memberships and training packages to unsuspecting and trusting members.

After a most disappointing and frustrating experience with LA Fitness attendants to accept the Bally Lifetime contract, good news as of to date, the LA Fitness corporate has decisively weighed the advantages and disadvantages of the Bally Lifetime memberships and witnessed the acceptance of the Lifetime IAW your prior contract. Just insist on your LAF attendant to contact the corporate office despite their refusal to acknowledge the change.

LA Fitness bought out the Bally’s where I have a paid membership through June 28, 2012. I was told that my Bally's membership (I had any club choices) would be honored at LA Fitness. Now I find out that they, LA Fitness, is limiting the clubs I can use to two different clubs. The first one doesn't have a pool and the other is over 20 miles from me. There is a club within a mile from my work, but that club is not available to me. If I pre-pay for an 18-month membership $500-plus, then I can use that club location or any other club location. They said that they would waive the initiation fee if I paid the 18 month fee by 12-31-11.

I went in to sign up for 1 year membership with LA Fitness in Naples, FL during their open house. The sale guy rushed my tour along. He did not answer any of my questions and he took me in the locker-room area and. I was in there for 2 seconds and I quickly came out. He was gone. I only assumed he was in the men's restroom. I was waiting for 10 minutes with a very confused look on my face, because I did not know what to do next. Finally, I decided to go back to the front and there is when I saw my guy working with another customer. The sales guy finally saw me and ran over to me with no apologies. He rushed me over to his office to complete paperwork. Not to my surprise, he sat me down and wrote his name on all the paperwork, so he would get the credit. Then, he told another guy to finish with me.

LA Fitness bought out Bally's in Minnesota. We were told that we would have until December 8th to work out at the existing facility but they kept closing this facility early and treated people very rudely.

Bally's gave its loyal members a great example of corporate greed and LA Fitness is providing the shaft by ending and not honoring the Bally's Fitness lifetime members contract nor any other. I am in Miami, Florida (Attending Bally's at Southland Mall) and I was informed by the new LA Fitness staff that Bally's has sold all of its memberships with a final expiration date ending 2012 of a calendar year (Corporate Greed), in which time all will be subject to LA Fitness new monthly rates.

I have a national (premier) membership which is stated on my Bally card. But LA Fitness says the records they got from Bally showed I had a single club membership. They said they can't change it to national unless I can give them my original contract. My membership is over 20 years old and I do not have the original contract any longer.

After cancelling my membership, the gym continued to bill me for monthly dues. Charges were noticed after 4 months. I went to the gym, and was told they could only refund 2 months to my credit card. For the remaining refund, I was given the phone number for "the corporate office," 949-255-7200. The number they gave me is not for the corporate office, it is for a gym in California. After waiting on hold for approximately 30 minutes, a person at that number answered the phone, and told me this was the local gym in Irving, California, and that I need to go back to my local gym. I went back the next day, and spoke with Eric **. He was belligerent, and told me to leave his gym.

On December 1 LA Fitness bought my 3-year Bally membership from Bally. The Bally IU has been going to is about 6 miles from my office and home. As of January 1, 2012 the only LA Fitness health club I can now go to is over 30 miles and nearly 60 minutes away. So essentially LA Fitness bought my membership but will not provide me with a club that I can reasonably attend. LA Fitness has basically taken over my "membership" but is refusing to provide any benefits. It is totally unreasonable to expect someone to drive for an hour just to reach a fitness club. My dues, in my mind, have been stolen by LA Fitness.

"We will be servicing all of the membership agreements that we acquired from Bally. If we close a facility, we will transfer those members agreements to a nearby facility, either an acquired Bally, or an LA Fitness". As of this date, LA Fitness has not complied IAW the completion of acquiring the assets from Bally Total Fitness Holding Corp. Chicago.

On several occasions, I have come out of the men’s showers to be confronted by a female clean-up person (in the men's locker room). The manager claims that a female clean-up person is permitted in the men's locker provided that she announces her presence and posts a sign. My response: "You've got to be getting me?” When did this type of behavior become acceptable practice in any club? The fact that they have a sign made up to post tells you it's an on-going practice (no sign was posted on either occasion). Come on LA Fitness, clean up your act! Schedule clean-up after hours like any other respectable business.

They bought all Arizona Bally gyms, as of December 1, 2011 and said they bought all Bally contracts. I went to LA Fitness December 2, 2011 and was told 'Bally told us your membership expired November 28, 2011', even though on October 28, 2011. I prepaid a year for Bally that would have expired October 298, 2012. They would not allow me to talk to the manager since 'I was not a member of LA Fitness'. I have filed complaints with 5 government agencies, as well as my credit card. Most of the old Bally members have no idea of the hassle and the fraud they are facing from LA Fitness buying out all of the Arizona Bally Total Fitness gyms, effective 12-1-2011.

Shame on LA Fitness Corporate for their lack of communication on this whole take-over of Bally’s Total Fitness.

Horrible experience! With the extra cost you think you would be getting a classier place than the usual Bally’s/Planet Fitness, but don’t be fooled! They have unprofessional staff. I signed up with LA Fitness training manager (paid him cash because that is what he told me I could do) for a month of training. He gave me all the training info, book, paper work, etc. He explained it would come with a training program. He then quit after just four sessions. When I contacted the corporate office, Jeff ** basically told me that it’s too bad and he is not responsible for what LA fitness employees do and I should have asked for a receipt. Worst customer service ever! Do not work out at this place. I lost $400.

I decided to look into joining LA Fitness. I signed in, received a guest pass and I was called for an appointment. I was scheduled to be given a tour and information. The tour was to be on Tuesday at 5:30. They even called to verify around 1 on that day. I got to the gym a few minutes before 5:30 and was told that the person I was to meet with was busy. I sat there for 20 minutes. Then, I went and asked again stating that I did make an appointment. I was informed that, "Well, she was with other people. You can have a seat." I waited for another 20 minutes and went back to the front desk. I was greeted with, "Oh, yeah. You are still waiting. She's probably still busy." I gave back the guest pass and walked out. It was rude and inconsiderate. I would never recommend this gym to anyone.

I attempted to have an ADA compliant chair lift installed at location. Speaking to the facility manager and district manager was unsuccessful and I was told they "would not comply with the ADA guidelines." A lawyer attempted to contact the corporate office and they ignored his letters as they had ignored my previous letters. It appears they don't care.

My son went into the military and I have been trying by mail, by phone, via email to cancel this account. It continues to be billed month after month. I don’t know what to do.

I have been charged a year for not using LA Fitness. I mailed them a letter to cancel my membership in Dec 2010. They said they didn't receive it. If you want to cancel; 1. through certified mail and 2. call the to confirm after 3-4days through 612-392-0395. I sent them a certified mail, yet they didn't cancel until I called and started fighting with them. They promised to call me back that day. I asked if the call back will take a year to happen. Miguel said no.

The staff just doesn't care. They frequently don't open on time. People stand outside like dummies for 15, 30, 45 minutes, wondering if someone's going to show. Ask to change the TV stations viewing, and you'd think that you need an aerospace engineering degree to do it--"Oh, gee, I can't".

I signed up a year ago for membership at their signature club. The promised benefits of membership at a "signature" location are: towel service, juice bar, premium amenities, including digital locks on the lockers, eliminating the need for padlocks.

Yes, it's been over a year since they said they were going to repair the basketball floor. There are small gaps in the court. It's also very dusty, in which you can see the build up. Numerous players have torn ACL injuries, and sprains, based on the condition of the court. They keep telling us they'll look into fixing it, yet they haven't nor do they provide an attendant in the gym.

L A Fitness is settling two of five class action lawsuits pending against it. This does not include all of the smaller lawsuits in local courts. Most recent settlements include Williams v. LA Fitness and Mau v. LA Fitness. You must be part of the class against them to qualify. Any former employees may wish to consider a class action as well. This company will file for bankruptcy soon with all the lawsuits now. It is defrauding multiple people daily. It's disgusting when employees steal from their own members and staff. Managers steal commissions and break open lockers and steal belongings.

I was sold a membership that was to allow me and my two children to be members of LA Fitness as a family plan, only to find out that it is a membership for one with guest privileges for two. My teenage children need to go to the gym with their Mommy or they are not allowed in. Needless to say, they are not happy, and the membership was misrepresented. Corporate offices could only offer for an additional fee they could give them each there membership. When I tried to explain that I should not have to pay more for what I was told I already paid for they told me how many happy customers they had. Me being a misled customer was not their concern, nor was it a concern that a membership salesperson was misrepresenting LA Fitness and their memberships that they sold. Wish I knew what I could do next.

My teenage son, who had been a member of LA Fitness for almost two years before he joined the Marines, came home for a week of leave and they told him to buy the weekly membership.

I have cancelled my account at least 6 months ago and I am still continuously getting billed for me and my fiancé. I have sent in at least 3 cancellation forms and I am so fed up with them taking money out of my bank account for payments that shouldn't be processed. On top of it, I cannot find an email to contact the corporate office or the billing department and I was refused to get that information. I don't think I would ever go back to LA Fitness.

Do I really have to give one star? I would prefer to give zero. I tried to cancel my daughter's week to week membership when she went to college over a month ago. They claim that they did not get the cancellation form and have continued to charge me. It is interesting that it is very easy to sign up on line, but you can't cancel that way. You have to go through a real tap dance, and there is no one you can talk to. If you try to talk to someone, you only get a low level greeter at one of their clubs. There's no way to talk to anyone with authority.

I moved and had to cancel my account which was not under contract. I joined on the $10- per-week deal, and as always with LA Fitness, you cannot simply cancel by phone or in person; you must mail in a request to cancel. I did this and was charged for one week when they cancelled my membership. And then I continue, to this very day, being billed, and you cannot speak to anyone about it. And they do not respond to emails.

The gym is good and equipment is excellent. But the cleanliness is poor. Since I joined the club, changing and shower areas have become a big concern. The smell, as soon as I walk in the change area, is a moldy, stinky smell. I have troubles with sinus infections and I do not need this. I also see mold in showers. When I come home, I spray my gym bag and other items with Lysol to remove the smell. This last time, the trash can was overflowing.

Today, I went to the Saugus, MA branch. 1.5 hrs later, my car got broke into. They stole a briefcase with checks, keys, important documents, etc. When I approached the front desk they told me the building has no video camera installed because they don't want to spend money. The police told me this happens a lot at this location. By the way this happened around 1:30pm.

I have been going to LA fitness for almost four years now. I go four days a week (work out then basketball for cardio). Recently, they have begun playing volleyball and shutting down basketball 3 days of the week. So now, I am forced to go without one of the main reasons I pay a membership to that gym. I spoke to someone about it and was told they weren't doing anything about it. And I should try going to another LA fitness down the road. This would turn my drive from 5 minutes to over 20.

Ten days after I paid my initial payment to join which is one hundred a sixty dollars, I wanted to cancel. But the corporate office in CA would not allow me to cancel my membership, using the Florida 3-day rule of refund as their excuse to not refund my money. I thought that was very desperate on their part not to refund my money or even give me a partial refund. Wow! They suck!

I signed up for personal training. The first personal trainer left and I was reassigned to a new trainer named John, a former marine according to the general manager. I don't believe them. This place has had several managers in the past several months. The trainer acts ticked off every time I workout with him. Lately, I have noticed that he is more interested in the attractive, slim women. They discuss him in the locker room consensus that he's very creepy. He makes degrading remarks about the management staff and mocks the effort of his clients. I decided that I wasn't going to use him as a trainer any longer, so I started going to another location and found an excellent trainer --Tim is great! My advice is if your trainer is a jerk, search for another one. You will find someone better.

I usually go to LA Fitness Club, Bellevue in the evening so I could exercise and watch news on TV. There are 3 channels. Still, it is hard to get my wish as the management ignores my request, often saying they cannot as they do not have the keys or they are too busy, etc. If I persist with my request, I am told if I "obstruct" them from doing their job, they will call the police! I am sure Louis Welch will find this interesting as it impacts on their stocks sold on Wall Street. If one cannot watch Monday Night Football, NFL, College Football, or MLB or news at a physical fitness club, but instead gets forced to watch soap opera on TBS, Bravo etc., then why do they charge high-end fees. This evening I wanted update on Occupy Wall Street protests locally as seen on TV, but was denied. There were some 12 members present but none was watching what was on the TV- soap opera, movies, crime stories, etc.

Sauna in Arcadia Gym does not have proper heat temperature for two months. It's just warm. They said that they fixed the sauna machine but the temperature is still very low. It happened in 2010 and it took them for three or four months to fix it. Some people are dependent on it for medical reasons. We want them to fix it as soon as possible. We are not happy.

I have a card to gain entrance to health clubs. Lately they are all pointing laser scanner at people's faces/eyes. From what I read, this is not to be done. Are these laser scanners now safe or something? After I complained to manager, they began leaving it on the counter, facing everyone, so their eyes/faces are scanned, too. Bad behavior?

I don't know how many years (maybe 12) I've used the gym. For the last 4-5 months of not using the gym, I decided to cancel my membership with LA Fitness. I always heard bad feedback about the gym. And I question why people was so upset for the last year with the gym at London Wall. But now I can say I know why.

I will never go back to LA fitness, even if it means my life. What I experienced today was pathetic! My brothers and friends invited me, my minister, and his son to play ball on a week free pass only to be discriminated and harassed by a rude sales associate. Little did he know that our church has been looking for a gym for our members to work out together and fellowship with others. LA fitness doesn't care about their customers whatsoever!

I, too, was conned into signing up for the Personal Training. I felt like they were pushing it on me, making it sound like something they were doing for me by offering a "free" session. Really, it was just to force me into signing up for something I couldn't even afford. The main trainer did my first free session and then afterwards, explained to me the different options of how to sign up for it. I felt duped into, I was basically shocked when anything about pricing came up. I thought, this was a free personal assessment? What it turned out to be was more like "Hi, we want to pretend to care about you then hit me with, how much can you spend? It's really important because without us, you can't reach your weight loss goals. Look around and see the people here who are overweight still, and it's because they aren't doing the personal training".

I have recently moved and was looking for a gym in my neighborhood. I noticed that most of the gyms have the same machines and offer a lot of the same classes. So I was looking at trainers and prices. LA Fitness said I had 5 days to cancel for a full refund. I paid LA Fitness, but later, I found a cheaper gym so I asked LA Fitness for my refund. They went from $145.00 a month to $16.00 a month to make me stay. I asked why they didn't offer me that price in the beginning. They had no answers. I asked for my refund after an hour of trying to talk me out of it. I became insistent that they refund my money and I needed to go. This was on a Friday, they told me that the money would be back in my account on Monday. When the money was not in my account, I called the corporate office and they said refunds takes 10 days! I have a hard time believing it takes 10 day to process a refund.

My fiancee and I are expecting. My fiancee signed up for the personal training a while back, before we were expecting. Our ob/gyn advised against exercising and even was kind enough to write us a note for the purpose of canceling our contract with LA Fitness. LA Fitness continues to not only charge us for a service that we're not using, but continues to alter their story on the policy of cancellations. I feel that in all fairness, they should repay us back for the time of services unused, which at time of writing this is nearly 7 months. Although there is a contract in place, there is no clause that stipulates anything for pregnancy - and it's simply wrong to charge someone for a service they can't or haven't been using. I really hope a lawyer can help us and get our money back from a clearly greedy corporation who is supposed to be "improving one's health and well-being" (rolls eyes).

LA Fitness La Mirada, your manager on several occasions has been harassing me. Most managers get the manager to back away and change their minds. But your La Mirada Mexican male needs to be dealt with a bit harder. At this point, it's simple verbal assault. When being ignored for his offensive ways, he's still harassing me further. It's way too far for anyone to have gone as a foolish manger. Lately he's slowed down. And every time, he has been halted. But he must be dealt with by corporate. Since I am training for police officer and I am a corporate business owner, these types of matters usually will go to my lawyer group. So, write him up. Get him out of the La Mirada club. Fix your problem person.

I joined the club in November 2010. I took out a contract for a personal trainer at $40 per month. I paid $380 total and received only 4 training sessions. My partner paid the membership fees and moved to Mexico. So, I was no longer a member of the club. I asked to have the training fee removed, as I was unable to even use the club facilities. My credit card was again charged in September, so I am now disputing the fee through Visa.

My mother had a total knee replacement on April 18, 2011. Through a miscommunication, her membership was never frozen and she was consequently charged for each month following. I spoke with Dre in the Wayne location and he agreed to refund us from April, minus the freezing fee, as we provided a note from her surgeon. The main issue we are having is that my mother supposedly signed up for a 12-month personal training program as well. She has no recollection of signing this contract and when I asked Dre about it, I was told she did in fact sign a contract that, at this point, they have been unable to reproduce.

Weights are never picked up and returned, so I have to go search for them all over the gym. I am a female and have run into several bullies in the gym. Guys that want to take the weights, bench, or equipment that you are using. I have actually been pushed off a bench and had a piece of equipment taken away from me. When complaining at the front desk, they told me they will talk to that guy - I don't know if they ever did. However, recently when this jerk tried to take a piece of equipment from me I said no but he still took it from me anyway. I managed to get it from him, but then he went to the front desk and threatened if I didn't apologize to him he was going to call the cops, and he did! I had 3 witnesses that saw how volatile this jerk was and the staff treated me like a criminal.

LA fitness is the worst gym I have ever dealt with. They are corrupt, unethical and hustlers with lies, just for you to buy a contract. Do not go to LA fitness! They promise you all these great amenities and great service, then treat you like another stepping stone. They have poor customer service and trainers.

I joined LA Fitness in January 2011. All I wanted was a gym membership but was convinced to get a personal trainer. Before I joined, I was told that I could cancel at anytime and I could do it online at anytime. But that was not the case. I had missed several personal training sessions due to medical reasons and was told by my doctor that I could no longer do the training. So, I advised my trainer and cancelled the membership online. However, they still continue to deduct $446.00 per month until I had to put a stop payment on my account. I feel like I was given the wrong information and I'm still paying the price. I feel like that is bad business.

I am upset that I have to give a score of 1/5 to describe my experience. They do not even deserve a one, I would put zero if possible! I had so many bad experiences there but continued to go because it was convenient and too expensive to join another gym. It was the absolute worst service I have ever received. They take your picture when you join, so when you sign in, they know it's you. I actually had someone at the front desk laugh in my face at my picture before I lost my weight. I had 2 personal trainers talk about me when I was right next to them, because they thought I couldn't hear them with my headphones in. The trainers are annoying and will interrupt your workout to convince you to sign up for a personal training. It is very harassing and that is just to name a few instances. I could go on.

Air conditioner in the spinning room has been broken since Saturday, Sept. 10. It is very dangerous to do spinning in a room without ventilation. I saw members running outside including myself. I thought I was going to pass out.

I went to LA Fitness to do cardio for 30 minutes and brought a friend with me because he had never been to one of these facilities and wanted to try it out. So when asked the gentlemen and the front desk if my friend can get a pass to try the gym out, he referred me to the sales representative. I never got a name from either of them. First off, I must have interrupted his workout because he walked up looking like I just raped his mother. With a disgusted look on his face, he walked up and didn't say a thing.

They make canceling a membership so difficult, and now, they are hounding me via phone and mail for payment. I already canceled but they claim they have not received written notice. However, I mailed it and gave them a verbal cancellation.

It's easy to sign up for LA Fitness, but then if you want to cancel, not only can you not just call them up and cancel on the phone, but you have to go down there to pick up a form, then you have to mail the form to their corporate office yourself. Why can't they just cancel you on the computer? The reason is its part of a scam in making it hard for people to cancel to keep your money.

I closed my LA fitness account on July 2011. I went to the center and told them I want to close it. The girl that works at the front desk ask for my membership card and scan it to get my information. Then, she told me that even if I cancel it on that day my membership will still be open until August since it needs 30 days notice.

When I signed up for a personal training, I specifically asked if I could cancel at anytime since I was unemployed at the time. I was told that I could. When I went to cancel today, I was told that I signed a contract committing me to 48 sessions at $35/session. I could put my account on hold for 6 months for the low price of $90 or I could pay for 24 sessions at $35 to buy out my contract. They kept referring back to the contract. When you ask a question and someone answers, don't trust them. Read the contract and make them wait while you read it before you sign anything. Better yet, don't use them for training at all.

I have been a member for many years and never bring guests, so two weeks ago, I brought my son and daughter to a yoga class. While they walked in, I waited at the front desk. There, Jonathan ** approached me and asked me to pay a fee for only one of my kids. I gave him $20.00 and he said he had no change. In the meantime, that girl, Krizia, was screaming at me to get the heck out of her gym because I was always complaining; yes, certainly complaining about the gym not having A/C for 10 days in a row and that I was so unhappy on and on. While I was being humiliated in front of members walking in, Jonathan asked me to pay him $30.00 with my check to his personal name, at that point in time, all I wanted to do was to move on and stop the parade they had going on me, so I wrote him the check! That was so wrong on my part.

LA Fitness is terrible and you should never join. Don't be swayed by its larger facilities.

I had a contract with the personal trainers there. I fell at work and went on workman's compensation. I informed them of my fall and they put my account on hold for 6 months. I was advised to stop working out with a personal trainer because I hurt my back. In the meantime, I was going through a divorce and was forced to resign due to certification issues at my job, and I filed Chapter 7 because I knew I would not be able to afford my bills any longer.

I just read all the reviews for LA FITNESS. I am glad I did. My daughter and I were about to joined them. Thank you to all who reported. I won't even consider going with a free pass.

LA Fitness is a scam! Not only are the employees more concerned about parading themselves around and looking at themselves in the mirror then attending to the customer, but they also hold you hostage when you try to leave their awful gym.

I recently had a surgery on my hands and obviously, I cannot workout with heavy weights while I recover. My doctor gave me a note in order that I may cancel my personal training contract with LA Fitness. My doctor stated I could not workout due to "prolonged recovery from surgeries". Matt, the manager, told me that the note wasn't sufficient because prolonged was not a definite date. It could mean many things. He stated that I would need another note that stated it would be a "minimum" of six months. I went back to my doctor and she gave me another note that stated I could not work out for a minimum of six months.

I had a single club member with a kid club for a $1/month. I wanted a multi-club membership to be able to go to all LA Fitness in the area but didn't want to lose my $1 kid club deal. One day, I called the club in Blaine and asked them if I could just go workout and check out just for a day. They said, oh sure come on and no problem we will get you in. When I went in, Brent (the manager there at that time) manipulated me, made me pay over $90 upfront and canceled my old membership even though I already paid for over a month ahead. He told me my monthly due for my membership as well as my $1 kids club deal stays the same and made me sign up for a new membership. So I paid over $90 upfront and lost $30 I already prepaid and signed up.

For approximately six months (or since Pure Fitness was bought out by LA Fitness), the members have been sold a bill of goods. From promises that the air conditioning would be fixed to promises that the mildewed, smelly, worn carpet would be replaced and everything in between.

Basically, I am a very active and sweet girl. I had joined the LA fitness with two of my friends since June 23. At the beginning, I really enjoyed working out there but I felt uncomfortable today when all of the employees mocked me.

The repair and maintenance and cleanliness are atrocious. Exposed rusty nails in the men's sauna, mildew and mold in whirlpool. Dust on intake and exhaust fans. Treadmills in need of repair, missing equipment. The facility is deplorable.

Here it is. Shame on LA Fitness.

ON August , 2011 I was checking on my business account and noted that there was a withdrawal of $37.09 payable to LA Fitness- Irvine< California. I quickly contacted my bank and let them know that this transaction was unauthorized. Obviousally, someone at LA Fitness took this payment without verifying the identity of the individual that actually possesses the account, which is me. The thing is that the nearest LA Fitness to our residence is about 50 minutes north west of us. We use the gym that is located in our complex which is included in the rent.

I wanted to address an article written in our local paper, North County Times, Riverside, regarding a woman who complained that Fox News was not on the television, however, she complained so much that management finally put it on. I do not belong to your club, but this is outrageous. Why should everyone working out be subjected to Fox Noise?

La Fitness is a joke. People are there are very incompetent. They don't know what they are doing. For months I am trying to cancel my training with them and they give me the run around. They are taking money, which I do not have, out of my checking account and now every time I go look at my account, money is taken out.

I had canceled both my gym membership and training membership due to financial hardships and I was also informed by a friend that Planet Fitness is a quarter of the price. I sent in the cancellation for both the membership and training. I received emails stating both would be cancelled. However, I am still being billed for the training. They will not let me cancel it unless I pay them for the services that I had not received. The national manager was not willing to work with me at all, even after I explained that I had not used any services in July and August and that I have no intentions to use them ever again.

I go to LA Fitness in Clifton, NJ and it is disgusting! I go to the gym at 5:00AM and weights are everywhere. The bathrooms for both genders are gross. I don't understand why this huge gym isn’t clean or in order. It’s a total mess and when you try to cancel your membership due to unhealthy and unsanitary conditions, you are not allowed.

I wanted to cancel my training membership due to the women I wanted to train with could not work with me in the evening due to my work schedule changing as well as hers. So I went online to cancel my account and sent away the "cancellation form" and heard nothing from LA Fitness--no letter, call, or email.

Here is a story of LA Fitness:

I purchased a 2 month trial period for my wifes 51 birthday( 1/4/2011) on March 30 2011. The charge was $204 for member dues and 1st and last month fees. My wife went on the 4 or 5th of April and LA's personnel sold her 8 session a month for 12 month personnal fitness contract for $4,000. I sent her back to tell people that she could not exercise that much due to her health problems. They of course told her she could quit at anytime which was a lie.

I was fully undressed, putting on my swimsuit to swim in the pool and do my laps. A woman walks in with her older male children, aged 11-14, and sits them down to wait. I was unclothed and ran into the bathroom stall to put on my suit. I was extremely embarrassed and felt very violated. It is clearly posted as a woman's locker room but no one is enforcing it. I put on my suit and went to do my exercise in the pool. Kids were in the pool just playing; kids were in the jacuzzi. I felt like I was swimming in a community pool. Conversions were inappropriate (as teenagers are) and I could not even find an area to swim -- too crowded with underage kids. I mentioned it to the receptionist and she stated that she was aware of kids in the pool and the adult jacuzzi but was too busy to ask them to leave. She did not know what to say about the dressing room except she was sorry and too busy to do anything about it. If I wanted to be naked in front of everyone, I would undress in the lobby!

I purchased a personal trainer package for a year. Midyear, I lost my job and had financial hardships. I went into LA Fitness to see if I could get help with payments. I was told by an associate that I could downgrade to another package where I would pay less than what I was paying at the moment and it would be less expensive than paying the penalty fee. I agreed and everything seemed well for a couple of months. However, after those months, my bill came out to a larger than life amount.

I thought I had a "freeze" on my membership and I seen my account was charged $150 three months later for the previous three months. From my understanding, a freeze only cost $10 a month and was suppose to postpone my payments and my service was suspended form the gym for those months. I never signed a contract, they told me it was like prepaid. I only pay $40 for the months I use it and 10$ for the months I am on a freeze. So, I won't have to cancel my membership. Well, I called and spoke with Nancy, the manager and she told me even though it's not a contract I still pay for the months and I asked her how is that when I was paying 10$ for the freeze. She says whatever rep I spoke to didn't indicate I wanted the freeze and she didn't put notes in my account. Well, I have my telephone bill showing we talked for 25 minutes so, because the rep didn't have it in her notes, then I am just screwed?

I started going to that gym with my friend that was there the day I paid to be in the gym. They explained everything to me about how the gym works. I asked them if I wanted to ever cancel with them for some reason and if I had to pay. They said no. So, I paid for a trainer. And I asked if I had to pay to cancel. Then, I wanted to cancel because it was too far to drive. It was like 2-hour drive so I found another closer gym to me. They now want $300 to cancel but then they won’t let me. They lied to me about the whole program.

I pre-paid a large package of personal training sessions. I was told that I had 3 days to cancel the contract. I went in on the 3rd day to cancel, which was also the day I had an appointment with the same man I worked with to set everything up to get started. I was told by the man at the front desk that “J** may not be coming back to this location". I asked why he didn't call me, to advise me of this. The answer was, "I don't know. I can't speak for him". I asked for someone else as I needed to cancel the contract and this was the last day to do so. I was told I had to speak with C** who was at meetings all day. I was asked for my contact info and was told that he would call me back to take care of it. I received no call back. Ever since then it has been a pure nightmare!

We were in Phoenix for spring training. We visited LA fitness in Camelback and decided to work out there for the month of March. We were told we would save money by signing up online. So we did. We were told to be sure to cancel online as we paid first and last month online. So we got to our last week and I went online to cancel our accounts. I couldn't do it online so I went to LA Fitness and told the gal at the counter to cancel our online accounts. She printed up a cancellation letter and told us to mail it in. So we did.

On Tuesday, I was working out in the weight area with a group of members when a couple of the trainers came into the area yelling and provoking the members. They began shouting at us, demanding we follow gym procedures. A member attempted to talk with one of the trainers when he (the trainer) took a dumbbell and threw it to the club member, barely missing him.

I placed mine and my wife's memberships on hold due to lack of use, in which, there is a $10 per month fee per member. After about a year, I decided to cancel both memberships. I visited the center and advised the desk clerk that I wish to cancel the memberships, at which time, she made some computer transaction and advised me that it was taken care of. My wife is the one paying the membership fees and she's unaware that I had cancelled the memberships. Therefore, she continues to pay LA Fitness from an automatic account deduction for an additional two years.

It is a new club in the process of opening. I went in to speak with a sales rep regarding purchasing a membership. I was speaking with the sales rep regarding one of my concerns, then he called over the manager, Shaw, to handle my concern. Needless to say, Shaw basically told me he was not interested in my business. He treated me with disdain and he argued with me when I brought it to his attention. He did not show any respect for the customer. It was not a pleasant experience. I would not recommend anyone to join this club. It is really too bad because I was looking forward to joining the club.