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Gold's Gym

Gold's Gym
Overall Satisfaction Rating 3.88/5
  • 5 stars
    149
  • 4 stars
    188
  • 3 stars
    105
  • 2 stars
    31
  • 1 stars
    20
Based on 493 ratings submitted in the last year

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    Gold's Gym Reviews

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    Page 1 Reviews 0 - 10
    Rated with 4 stars
    Verified Reviewer
    Original review: Oct. 17, 2020

    The whole package is nice for the price. It is more versatile than I had anticipated with a lot more to do than just a bench press. As for the bench itself, it's very sturdy and safe.

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    Rated with 4 stars
    Verified Reviewer
    Original review: April 20, 2020

    It's really a nice and clean environment. Trainers are also nice people. If you have a gang of friends want to go to gym, they have a good membership plans. It can save you budget lot when pay for one person.

    4 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer
      Original review: April 17, 2020

      The Golds Gym in Redmond WA was clean, machines were kept clean and in working order (if one broke it was fixed by the next day), they hired wonderful trainers, locker rooms (shower, sinks and toilets) were kept clean and never smelled like a typical locker room. They provide towels, soap and other items in the shower area. The price was very but we joined before they had the pool opened. The saltwater pool and spas we clean, as was the surrounding flooring and shower. We actually thought of it more as a private club than a gym.

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      Rated with 4 stars
      Verified Reviewer
      Original review: April 14, 2020

      I would prefer if all of the gyms have saltwater pools. That is the best part about the gym. I do enjoy the amount of equipment, saunas, classes and various rooms the have. I also enjoy the women's only room.

      3 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Feb. 26, 2021

      This gym became so dirty and packed. Today they moved all the rusty machines to the outside. The front desk wasn't helpful at all cancelling my membership. Apparently they don't wanna cancel so they keep charging me. No point of going there anymore. I referred a friend there. For more than 4 months working out there and I've never gotten any free months.

      2 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Jan. 1, 2021

      Zero star I gave, Ashley the manager of Brentwood College Station was extremely rude, more than ex-member were complaining about her ** supremacy. Yesterday DEC 31st, 2020 she evicted me because I was painting on sit up bench trying to breathe by lowering my mask...very unfair, I am 62 years old. I agreed to be evicted if she refunds my prepaid money for 5 months. Never ever join this gym, after you pay prepaid for a year, Gold's Gym will try to evict you and eat the money for unreasonable cause. She would be fired undermining gold's gym, lots of member.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 23, 2020

      I have couple memberships from different gyms, Gold' s Gym is the worst, completely unethical and dishonest. Stay away and go somewhere else. I was a member of this gym for many years (already out of contract, just paying month to month), the gym is kind of old and unclean, equipments are not maintained. I stuck with it because the location was close to where I work.

      During this coronavirus pandemic, I never received any phone call, text, email or letter about the gym reopening. Until one day I got phone call from collections company said I owed gold gym payment. This makes no sense cause they continued to charge me when their doors were closed. This defines greed. Planet Fitness and other gyms are allowing members to design if we feel comfortable to come back then will begin payment again with no pressure on that, they are really care and working with their members. DO NOT SUPPORT Gold's gym, they are a horrible company to work with.

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      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 9, 2020

      GOLD'S WILL NOT LET YOU CANCEL DURING COVID. Gold's in Arlington MA mislead their customers about the cancellation policy when signing up. It is impossible to cancel unless you move far away or have a new permanent medical disability (both require written proof) - even when your year contract is up (indefinite automatic renewal). This is managed by ABC Financial. Even during COVID when they closed down temporarily, they still wouldn't let you quit. Personally, I moved in with my older mother and we are concerned about COVID so will be avoiding gyms for the near future. After explaining this situation in detail to ABC Financial, I am still unable to get out of the membership and will continue being charged $50 a month indefinitely. This would be an unethical policy outside of COVID, but during this time, it is almost unbelievable. DO NOT SIGN UP!

      2 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Oct. 23, 2020

      First, the Management promised to give 100% Extension of the membership post-Lockdown. The second time they communicated saying 100% Extension will be done only on the Renewal of your resp Membership (of 1 Year). If not, only 50% of the Membership will be extended, and you can join as soon as the Gyms re-open in Maharashtra.

      The Third time just two days before the Gyms in Mumbai re-opened, I get a call from the Management saying, "You can't come to the gym without the renewal." As per the Management, I compulsorily will have to take renewal, and even after that, they will give only 50% Extension on my previous membership, without that we cannot enter the premises.

      In a very subtle way, they have just asked the customers to "Get Lost". And very sadly I have lost my 6 months Membership here. (Cherry on the cake no discounts for Renewal.) Advice to the Management: Please communicate among yourselves first and then address your customers. Gold's is pretty expensive and it's not easy to arrange such a huge wholesome amount two to three days before.

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      Rated with 1 star
      Verified Reviewer
      Original review: Oct. 13, 2020

      Tried to cancel my account and the customer care representatives were empathetic, but Corporate sucks. Cancellation portals were once available online, but no longer since Covid... which should be considered for cancelations out of 30-day window.

      4 people found this review helpful
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      Gold's Gym author review by Joey Thurman

      Gold’s Gym was founded in 1965 in Venice, California. After being featured in a bodybuilding documentary in 1977 starring Lou Ferrigno and Arnold Schwarzenegger, Gold’s Gym gained popularity and expanded internationally. It now has over 700 company-owned and franchise locations in 38 states and 28 countries.

      • Fully equipped: Gold’s Gym built its reputation through a commitment to functional, state-of-the-art equipment. It continuously updates its fitness equipment and programs to reflect the latest developments in the fitness industry and exercise science.

      • Group exercise options: Gold’s Gym offers many fitness classes, including popular options like spin class, mixed martial arts, Zumba, Pilates, yoga and more.

      • Personal trainers: Gold’s Gym employs certified personal trainers to help customers plan fitness programs and meet goals. You can work with a trainer one-on-one or in group training sessions.

      • Child care area: Customers who have children may appreciate Gold’s Gym’s child care areas. Kids can participate in supervised activities, crafts and games while parents and caregivers exercise.

      • Express locations: While most Gold’s Gym locations are large, fully-appointed fitness centers, the company recognizes that some customers prefer a smaller, less intimidating workout experience. The new Gold’s Gym Express is a no-frills, basic gym for those who prefer a fast, simple workout. There are currently ten Express locations with plans to open more.

      by Joey Thurman Fitness and Nutrition Expert

      Joey Thurman is a nationally recognized and spin certified health, fitness, nutrition expert and television host He is the author of "365 Health and Fitness Hacks That Could Save Your Life." His work has been featured in publications such as Men’s Health, U.S. News and World Report, NPR, People Magazine, Shape, NY Post, Fitness Magazine, ‪Women's Health and many more.

      Gold's Gym Company Information

      Company Name:
      Gold's Gym
      Website:
      www.goldsgym.com