Gold's Gym Reviews

I am half-** and the members crowded around my locker and demanded I leave the gym and not return because they said “I didn’t belong there.” Then they blocked my path to the showers crossing their arms saying “NO BATH, LEAVE NOW.” Even though I was covered up and had no slippers on and followed all of their rules. They bullied me so bad and crowded around my locker until I left without showering. Their racism was so scary and unwarranted it ruined my experience. The staff did nothing to protect me. Don’t come here if you are half-**.

Crappy gym but their billing policy is criminal. Why should you pay 30 more days after cancellation. Because they want to steal from everyone they can because they suck. They say that they tell you before you sign up but that isn't the case at all. As a matter of fact they act like it's real easy to cancel and it is not.

Gold's Gym in Colonial Heights is too HOT inside for the ones who actually workout. The EMPLOYEES raise the temperature rather than the EMPLOYEES putting on a sweater. The CUSTOMERS should be comfortable.

I’m really disappointed with Gold’s Gym, especially the Vancouver Mall location. The staff is not friendly or welcoming at all — they make you feel uncomfortable instead of motivated. Most of the equipment is old, worn out, and several machines are broken or out of order for weeks. For the price they charge, you’d expect a much better experience. Definitely not recommended unless they make serious improvements.

Gold’s Gym kept billing me incorrectly every month and wouldn’t fix it. Instead of resolving it, they tried to send the balance to collections. I had to go through the Better Business Bureau to get it settled. Very poor transparency and customer service.

TRASH!! REAL women are NOT safe at this gym! Letting men walk in the women's locker-room just because they “iDenTIfY” as a woman is insane!! Very disappointed and will be boycotting y'all played out ** gym!!

Since you guys enjoy breaking moral codes and hating God so much, I will be canceling my membership and will make sure no one I know is a member anymore. You allow men to dress and undress in front of women. That's all it takes. It's very dangerous to think this is ok. I have daughters, and if something happens is your gym dressing room too then I will do the unthinkable to your business. To avoid such violence, I will just spread the message on how evil and incompetent your company is.

Disgusting practice of allowing MEN into WOMEN'S locker rooms. I wouldn't set foot into a Gold's gym if I was paid. The deplorable circumstances allowed within these facilities is an embarrassment to decency and society as a whole.

Right now, I am giving the entire enterprise 1 star, and I just started my contract a week ago. I was called midday by the guy that signed me up after I left a scathing review on Google Maps yesterday morning because I signed up through the app for a morning yoga class, got up at 5:45 to dress and get on the Metro (I am in DC) to go to my "home gym" and the instructor was a no show, no call, no cancel. Ended up doing a solo workout. And he called at the behest of that location's manager who did not want a bad review. He wanted to try "make up for it" by peddling free PT sessions, and my own solo virtual yoga class. I told him I wanted them to figure out what was up with the instructor and to be better about contacting clients who sign up for a class that it going to be cancelled. He was nice about it and I removed the review on Google Maps, but it just left such a bad taste in my mouth.

Unfair cancellation policy. Not understanding at all. Do not open a contract with them. You will pay $300 in fees. Can only cancel if you become disabled. I will not go to this place again. I will share with everyone there are better options than this money hungry gym that is not understanding.