Zealthy Reviews

As most other reviewers have stated, they basically steal your money and you get no products or service. Even now that I have canceled the service, it shows my "membership" will expire in 30 days, but their work to contact my insurance to attempt to get a prescription medication approved has been "paused" until I reactivate my membership. So they took my $139 and I have paid for their services for another 30 days, but they refuse to provide me any service until I reactivate and authorize additional charges? What is the $139 fee for then? Absolutely a scam in my opinion!

I was going to sign up with Zealthy, then decided not to. Unfortunately they are still billing me and I have never officially signed up. I have been trying to get my money back for two weeks and nothing. This company is committing fraud. No one answers the phone and no one emails back. I would not recommend this company. If they will steal money from you, you can only image what else they will do to you. BEWARE!!!

The medication works as described. A true life-changer! At first, I was concerned about administering the injection, but the instructional videos made it simple and painless. The platform is very easy to use! Responses are quick and super helpful.

I have called 4 times and been hung up on, emailed, messaged so many times! I am trying to update my payment method and customer service is awful. Says calls are recorded but have zero record of previous calls? I don’t think this company is legit? Very frustrated.

Zealthy is a Scam, They are charging me well over $100 per month and have NOT provided me with any services or product! I am trying to get a full refund and they are not answering any calls or responding to any messages / attempts.

This has been the easiest and most effective weight loss journey I've ever been on. I’ve lost 27 pounds, and even though progress is slow, it’s worth it. They always respond quickly, and the coaches and nutritionists are available whenever I need them.

If I could give them negative stars I would. I ordered from them in February 2025, they charged me $1230 for what was supposed to be 3 months of medication and some type of medical program. I received 1 of the 2 vials which was only enough medication to last a month. I contacted them immediately and they said they would look into it. I've called, emailed left messages and no one responded until April 2025, they gave me a refund of $338 out of $1230. I asked for a breakdown of the charges because this doesn't add up. Their communication and customer service has been horrible. Stay far away from this company. They didn't deliver on their part and and they charge way too much money for them to never answer a phone respond to emails, etc. This is still ongoing. I'm waiting to hear back how I only received a $338 refund from $1230 for a 3 month supply when I only received 1 month of it.

Please Beware! The company does not disclose that Medicare Insurance is not accepted. Even though I tried to cancel but I was charged the membership fee, I was never prescribed a medication or had any further contact with them. Had to cancel my CC in order to stop charges. If they are legit, they need to make cancelation accessible immediately.

Zealthy has bad communication. I signed up and the coach messages me the first day to ask about my experience and get started with coaching. So I messaged her back that day, but that's where the communication ended. She never responded back to me. I sent her 4 messages total. I asked in the other chat how long it typically takes for them to get back to you and they didn't respond back to me there either. Only time they were interested in talking to me was when I had decided to cancel. Then they wanted me to resubscribe as they were all of a sudden ready to move me onto the next phase. No refunds available.

It’s a rip off. Make it seem like you just have to pay for the medication, but you have to pay for the medication and a membership fee, which is not clear. After I paid it even showed my medications as processing and then a day later it was gone and said I have no medication request. When I reached out, they then said that was only the membership fee. And of course it’s nonrefundable.

I paid 283 Dollars for medication, then I had a consulting meeting with a doctor and she told me I wasn't eligible because I was on Medicare. The Doctor said my money would be refunded. 5 weeks later I still haven't received a refund. Don't use this Company unless you want to get ripped off.

Zealthy charged me over $1000 without consulting me or getting my approval for that. I was told the promotional would make medication under $200. This company is a scam and they set you up for reoccurring payments without consent. Congested this with my bank and froze the card. I did not authorize over 1k for what was advertised as a $39 promotional.

DO NOT USE THIS COMPANY. Kiss your money Goodbye unless you don't mind getting ripped off. Called 3 times for my credit and when I finally got thru they take my information and put me on hold and never come back. I looked at all the good reviews and think they MUST have posted their own 5 star reviews just to get clients. You've been warned.

Do not use this company. They lie and take money out of your account even when you cancel before anything is prescribed. They charge a membership fee and tell you it’s no problem to cancel, yet do not refund your money. It’s been 13 days waiting on a refund, gotten nothing but the run around on the phone, in email and voicemails. They’ve said multiple times I’d be refunded the $329, within 7-10days, yet not refunded yet. My prescription never even shipped because I cancelled before it was written, yet they took money from my account anyway. 10/10 do NOT recommend this company to anyone! Beware!

I have applied for weight loss medication on Zealthy website in which they setup a lower price for the generic of ** with the discount of 3 months purchase. The price was about $200 per month. The charge on my credit card was $1,012 next day. I called immediately and asked for refund. They promised to do it in the next 3-4 days. On day 5, I called again and the supervisor of customer support said they cannot get confirmation from the pharmacy about the shipping and will tried to prevent me from charges on my account. So I reported this transaction as fraudulent on my bank account. Apparently, the dozen people were charged the same amount of money without getting any products from Zealthy.

If you enjoy going in circles, Zealthy might be the right fit—but if you’re looking for efficiency and clear communication, I’d advise caution. The app and overall service still need significant improvement. I’ve repeatedly received notifications claiming I have a message from a representative, only to find nothing there. Response times are extremely slow—it can take up to a week to hear back.

This program is a scam. You can't participate unless you qualify with your insurance, and they don't tell you that upfront. They only share that information once you have paid for the membership. They make it very difficult to get brand-name medication although their website makes it look like it's seamless. They push hard to sell their compounded medications which are not FDA approved. Be careful. I do not recommend.