Embrace Hearing

I've been very satisfied with my Embrace hearing aids. When I got them, they sent me a good supply of batteries. I talked to them on the phone later and they sent me an additional pack of covers for the little squeaky earbuds. There was a small learning curve on getting the ear pieces set in my ear. But having the speaker right in your ear is so much better than the other ones that uses sound tube. The Embrace hearing aids are also very comfortable. I gotta be careful not to leave in my ear when I go take a shower. I love the Bluetooth. My girlfriend told me, “It sounds like you're sitting here with me.” It works great both directions. I wanted to download the app so that I could control the hearing aids from the phone. But I can't do that ‘cause my phone won't let me download anything.

The Bluetooth is simply wonderful because I’m on the phone a great deal. I’m a therapist and I need to hear what people are saying. It has made everything so much more possible. The customer support at Embrace Hearing has been remarkably good. I’m frustrated with the app from my telephone. Every once in a while, it somehow disconnects itself and I had recently called. I told Jim, the rep, to send me the instructions in writing so that I don't have to worry the next time this happens. And he did. I did not have time to deal with it that day and the next day, I put them on, and the things were working, even though I hadn't removed the app and reinstalled it. A second time quite recently, for a few hours, it didn't work again and it corrected itself somehow. Whether that problem is in my iPhone or in the app for the hearing aid, I don't know. But it is a nuisance.

A friend of mine told me about Embrace because I have ear problems. He was having problems too. He researched it and he really sold me on the product so I went with them. My insurance paid for them so it was awesome. I am very pleased with Embrace and I have told a couple of people about them. Everything is fine and I love them. It's just unfortunate that I have that ear problem that I've had since I was a child so I can only wear them once in a while. Right now, allergies are really big for me, so I can only wear one. But it works and I can hear.

The hearing aids I had before were a popular brand name. However, they were basic so they didn't have all the features that Embrace Hearing has. The cost was a little high in comparison to others, but I got the quality and the features that I wanted. Embrace Hearing offered the latest technology and has Bluetooth. I could increase or decrease my volume with my iPhone. I also like that it does streaming. A lot of times, I could take my calls without having Bluetooth in my ear, so it eliminated that for me because I was having trouble adapting to those.

Embrace Hearing has been great. I've never had better service. I was referred by a bunch of my colleagues and friends who’ve had their Embrace hearing aids for years and haven't had a problem with them and were very happy with them. My wife was sick of listening to me or me not hearing her. So, I called them. I had an audio test. I sent it to them. I talked to the doctor there about three times. She kept on calling, checking on me and made sure I was okay.

I tell everybody about Embrace Hearing because they're so much more reasonably priced than going to an audiologist's office and their customer service is phenomenal. I've worked with Tim for six years. It seems to always be him that responds and he's there so quick. Also, my son likes the hearing aids. They're comfortable and he feels like he hears well.

I've had a good experience with Embrace. The customer service representatives are extremely good. I priced hearing aids in several different places and there wasn't any question that the prices that they offered were far less than most anywhere else that I had inquired. I live in Savannah, Georgia and there are two big hearing aid places here that I went to. They were talking about the same kind of hearing aids that I received. They were talking about 3,000 for each hearing aid, so you talk about $6,000 for a pair of hearing aids, where I was able to get the ones from Embrace for a little under 3,000.

I had my first pair of hearing aids for seven years and they finally pooped out. I’ve had this new pair from Embrace Hearing for maybe three months. I got the top-of-the-line product even though they’re not rechargeable. I talked to a gal who referred to herself as Doctor and she was very helpful in helping me program my smartphone to control my hearing aids. Every time I talked to her, she said she was gonna send me a free package of the cones or a new package of wax guards and I felt good about it. I enjoy being able to hear better and in higher frequencies through my hearing aids. So, it's been good.

My Embrace hearing aids seem to work very well. I like them. Also, customer service is very good.

My son-in-law was anxious to communicate with me again. He knew someone that had used Embrace and he took care of the cost of that for me. I'm delighted with this product. Friends have asked me about this product and I tell them it's life-changing. I couldn't hear anything before and then I could. Nobody should live without being able to hear. Embrace is a very good product.