Embrace Hearing Reviews

I've only ever talked to one person at Embrace and she’s the one who called me back the next day. She’s also the one who reviewed my hearing tests and programmed the hearing aids for me. She has been absolutely wonderful. Previously, I had just a Bluetooth to connect to my phone and it worked. But it was intermittent as far as being able to hear everybody all the time. With the Embrace Hearing Aids, it's been more than excellent. It’s been very helpful.

I went to an ear doctor to confirm that I had more hearing loss for the second set. And they did a hearing test. I emailed that to Embrace. They asked me a few questions. Within a couple of days, I had my hearing aids. The reps called multiple times after I got the hearing aids just to check on me and see if I had any concerns. There was one question I had. And they answered that. They were conscious about making sure that what they gave me worked to the best possible level that the product works.

I had bought some hearing aids here in town from a regular hearing aid dealer and they were around $6,000. It was under $3,000 from Embrace. I thought that was a good thing to start with because the hearing aids that I originally got for $6000 worked okay, but I had a lot of trouble with hearing in different areas. In a restaurant, people would drop a piece of silverware on the floor and it seemed to magnify the sounds rather than separate them. It made it also hard to understand what people were saying because everything was so loud. So then I bought for half price from Embrace Hearing and they were the same type of hearing aids that I bought from the dealer and they worked better, but I still had some problems with them. Then, Embrace came out with a new hearing aid that fits right in the ear. So, there wasn't anything that went behind my ear that you could see. It was inside, and I find that they're a lot better but I also found that it was hard to keep them in.

I went online and I did a couple of the hearing test. Embrace was the only one that followed up with me. They took time to explain to me what tinnitus was and I knew how it sounded, but they took time to explain to me what the brain was doing to cause that sound in my head, and nobody had ever took time to explain that to me before. The rep told me that she could put what she called white noise, which I had never heard of before. That would counteract that cricket sound in my head when I wasn't hearing other things. It makes a big difference. She asked me the sounds that I like to hear, and I told her I'd like to hear rain but no thunder. So, if I'm in a very quiet place now, instead of hearing crickets, I hear a soft rain fall. It is nice, and I don't get agitated. It’s very soothing.

My hearing was very severely damaged and I contacted Embrace Hearing nine years ago, and got my first set of hearing aids from them. I was satisfied with the hearing aids and the whole process in purchasing them. The new ones I have are much better than the old ones. And it makes a big difference for me. These are beyond my expectations and I'm very satisfied with them. I've got the Bluetooth-enabled hearing aids, so any notifications that I get on my phone, through my security system, Alexa comes into my hearing aids. So I like them. They're clear. I have called Embrace about adjusting the treble on it, which they've done once already. They told me to give them a call back in about a month and they would readjust them. So, they've been very helpful.

I went to current providers in the neighborhood and I was getting appointment times which were a couple of weeks. I looked for alternatives and what was available online and found Embrace. I did some more intercepts research back and forth and decided to give them a shot. The quality and comfort of the hearing aids are fine. There's some jump in technology from my previous hearing aids, which is welcome and kind of refreshing. Being able to kind of program it to some extent through the app on my phone is helpful. But I haven't made too much use of it and I'm still kind of trying to get used to it to take advantage of those features -- the focused hearing, music versus others. Also, I'm not sure that the tinnitus app is really useful but it's not a show-stopper. Overall, I'm satisfied with the product.

My Embrace hearing aids are comfortable. After I take them off, I put it into the little box that they have and it automatically charges. I use the hearing aids in connection with my iPhone because I downloaded their app. There is a Bluetooth connection. When I click on the app and I have my earphones in my ears, it tells me that they're charged. It also allows me to go to three different default settings that they have. I can customize those default settings with them if I needed to. There's a crowded room setting too. If I'm in a crowded room, it adjusts for that kind of situation as opposed to listening to music. There are two music settings. I've tested it and it changes the quality of what you're hearing in your ear slightly.

I got the X950. It has Bluetooth for answering the phone. It has different programs, like for listening to music or having a quiet conversation. They're several thousand dollars, but they're still quite a bit cheaper than the traditional 6000 that you get from some audiologists. So it was moderately priced considering the quality is pretty good. Embrace is pretty good about getting back to me every couple weeks to see how things are going. They have an audiologist that does the calls.

I like Embrace because of the cost. They were less expensive and were about half the cost of what I would have paid had I gotten them somewhere locally. I liked the size too. They have the aids that go in your ear and that big thing that goes behind your ear. I wear glasses and I wear my hair short, so I didn't want that big thing behind my ear. I like the fact that mine goes in my ear. I got them over the internet during the pandemic. I live alone so I really wasn't able to test them well until I started going out amongst people. Even though I've had them for over two years, I haven't really been able to test them that much. I took a second hearing test online and found that my hearing declined.

I got a hearing test from a regular hearing place. I sent that in to the Embrace people and that was how they tuned my first set of hearing aids. Now, they do it online. You could do it with the headset, and they have a hearing test that they do on the computer. I'm happy with Embrace Hearing's service and their product as well. I hear things much better than I would if I didn't have the hearing aids. It's very hidden and in general, it does well. It's very comfortable too. I use batteries because sometimes I need to have these on for two or three days at a time without changing. I like that they operate as Bluetooth earbuds and I can talk on the phone on them. I can hear classes and music on them. I don't have to hold the phone. A downside is when you only have one pair of hearing aids and they don't work, you send them in, and you don't have hearing aids for a couple of days. I ended up buying another pair of hearing aids. In case I have to send one in, I would have the other available.