Sleep Number Reviews

My old bed was horrible. I was at the Woodlands Mall and I felt the Sleep Number bed was of good quality. I talked to a sales rep and she was very knowledgeable, polite, and funny. I purchased the mattress and had it shipped to me. It was very easy to set up and the bed is really good.

We like our Sleep Number bed. It's a nice bed. But sometimes it seems like it takes a little too quick to hear it air up or deflate so numbers are not really accurate. There's not much of a difference if it's between one number from 100 to 95 but definitely there is from 100 to 40. But overall, I like it. We decided to purchase it because of the adjustability of the back and headrest. The sales professionals were very friendly. They told us that we're not gonna figure out if we're gonna like it or not unless we sleep on it. So they let us sleep on it. They didn't mind us going around the store and playing with and touching them. Then, setting it up in our home was beyond easy.

I already had a Sleep Number bed since the '90s. When I moved into my new home, I didn't comparison shop and just bought a queen size Sleep Number bed that I wanted where the foot and the head could be lifted. I looked at the headboard and the side pieces but it was too expensive so I just got the base with the mattress. I also got a wrap-around bed skirt. In addition, my bed arrived on time. I've recommended Sleep Number to people over the years because I think it's a terrific bed. Its quality is wonderful. Now that I have my new Sleep Number bed, I sleep so much better. I had one of my cousins who has a breathing problem sleep in my new bed while I sleep in the old one and there was a huge difference. I was anxious to get back to my new Sleep Number bed.

We bought a Sleep Number bed about eight years ago. We loved it but my arthritis got to the point that I couldn’t sleep lying on the flat anymore. So we gave our fairly new Sleep Number bed to my mother and then we got the adjustable split King so that I could sleep at a different angle. We dealt with Jonathan, and when we got towards the end of the purchase, some other customers came in and we told him that he can try to talk to them and we would finish up with the manager. And they were all great. They delivered it and had it up and going in less than an hour. They were excellent as far as customer service. They took our old bed down and folded it up for us, and put the new one in. It was easy and beneficial.

We got our Sleep Number about a month ago. Maybe a little longer. At first I wasn't sure if I liked it. I also thought was struggling to find my Sleep Number. But now I wouldn't trade it for anything and glad the other half talked me into it. We been together for just about 2 years now and mixed 2 adult cats. These 2 would NEVER share the bed on a traditional mattress. Get a Sleep Number and they both will sleep with us. So the joke around the house is we didn't get for us or our issues. We got it for the cats so we all could be a happy family.

A friend recommended Sleep Number so we purchased a mattress from them. We did it over the phone and their sales reps were very friendly and helpful. It's a great bed and its quality is good. I'd buy from Sleep Number again.

Sleep Number is good but it didn't solve my back problem. But back problem is very widely so it didn't help me much on that. However, it helped my wife with her GERD because of the bed's adjustability. We decided to buy a Sleep Number because of a friend's good experience with it. Also, we've experienced memory foams. They only worked for a while and they don't necessarily solve the problem plus we get hot with them. So, we decided to try Sleep Number. Moreover, based on people who have had it for years, it sounded like something they keep buying over and over again. The sales professionals were all great. We met four different people at the stores and they were all very knowledgeable and good with the information on the bed.

Sleep Number sounded like a good mattress. Some people I know have one and they really love it. I got their bed with the base and the c5 which I like. The delivery team was fine although they only brought half of the stuff the first time around. Sleep Number works good because I don't have any back pain when I get up.

I was looking for a new bed and I was actually leaning towards a Tempur-Pedic. I went to a home show in Peoria, Illinois and right across the aisle from the booth I was working at the home show was a Sleep Number booth. And so I went across there, talked to them, looked at it and decided to go that way. I bought a queen size bed, a couple of pillows, some sheets, adjustable frame and the base. The sales professionals were very good, competent and helpful. Furthermore, the delivery team was very good as well. They showed up on time. They were very efficient and helpful as far as understanding the bed.

My mother-in-law has a Sleep Number bed and we decided to get one too. We went inside the store and the lady there was very helpful. We were going to go back but then they were closed so I ended up calling and doing the purchase over the phone. The bed was delivered to us. The team arrived early and the whole process didn't take very long at all. We like the Sleep Number bed so far and would recommend it.

I had many questions and Ben was very patient and helpful and subsequently was able to show me how I could purchase the bed I wanted on the terms I needed.

I have shoulder pains and so I decided to purchase Sleep Number bed and got the base and mattress. Their sales professionals were very nice and helpful. They answered all of my questions, explained all the products, and had to spend a little extra time on me because I'm blind. Then I was scared that the delivery team left the bed on the carport in our neighborhood but nothing happened so I got them. I was shocked to find out though that the bed came in three boxes.

We purchased the Sleep Number mattress and the base. Their sales reps were very good. Also, the delivery went along fine. They were very helpful. However, the mattress head is soft and it doesn’t seem to stay on the mattress. Nonetheless, our overall experience has been very good.

Ben did a fantastic job walking me thru my order. Very fast and simple process. I can't wait till the new bed gets here.

There's a Sleep Number very close to our house. We worked with their sales rep Tabatha when we got an adjustable base for the bed. Tabatha and the delivery team were great, very nice and courteous. We're happy with our Sleep Number product and even though it's high-cost, it's high-quality and worth it.

We just moved to Florida and wanted a new bed. A friend of ours recommended Sleep Number and we liked the construction of it so we bought one. Its quality is very good. Also, their sales people were very helpful. They listened to our wants and made a good recommendation. The delivery team was very good and efficient too. They took the time to show us all the settings of the bed before they left. We like Sleep Number very much.

I've had one of Sleep Number's beds in the past and absolutely loved it. So when the time came to buy again, it was no doubt in our mind we were gonna wait until we could get a Sleep Number. Recently, we bought a mattress from them. The salesperson was definitely knowledgeable. There was a time he didn't have the answer but they had someone there on their staff that did. He was newer but he was extremely helpful and didn't try to act like he knew it when he didn't. He took us through the way that they present the products and then once I let him know that I was looking for a specific product, he jumped right into what I wanted. He was very attentive to what I wanted.

Great advice from helpful agents.

My Live Chat experience was extremely positive. I am not very computer savvy and accidentally disconnected from the first person I was speaking with and had to start another chat. In both cases the person I spoke with was extremely helpful and the response time between sending and receiving messages was short.

We originally bought a Sleep Number for our house and now, purchased the mattress to put into our 18-wheelers. It's working great and we love it. The sales reps were pretty good. Since this is our third time to buy from them, they know us by now so when we go in there, what we’re in there for, and so we got it down to a science. I’m out of there usually fairly quickly.

My friend had a Sleep Number bed so I bought one too. The sales rep I dealt with was very nice and polite. He stayed even after hours to help my wife and I. I was very happy with the overall experience. And that the product has been good, so it's very high quality.

Great job. Answer quick and complete! Like my i8, we are moving and wanted info on moving the bed. Good CS.

I have problems with my leg and I was told that a Sleep Number bed would help. There was one lady that I worked with and we emailed back and forth three different times before I went into the store to talk with her. Then, the delivery guys came in, put the bed up, and were out in no time. They were all very professional and nice. I really like Sleep Number's quality. I’m only having a problem with one of the mattresses, but I’m now waiting for someone to call me about it. I like my bed so much and I like the people that I worked with. I work with the public every day and I was very pleased with the way that I was treated and the service that I got from the Sleep Number professionals. In fact, my daughter and her husband ended up buying one.

I was looking for a new mattress and was attracted to the adjustable firmness feature of Sleep Number beds. I purchased the c2 and the SleepIQ. The saleswoman was great and informative. She was one of the most pleasant sales reps I've worked with. It didn't feel like she was trying to upsell us on anything. We bought an additional foam topper because we had one without it. I really like the SleepIQ. It's really neat and useful to be able to track your sleep and the restless hours. It's cool. Another hidden feature that I thought is fun and great is I can deflate the mattress from another state.

Sleep Number's sales reps were at a home show and we looked at their bed. I heard a lot of good comments about it so I figured I’d give it a try. The installation team was great, nice, neat, hauled off the old stuff and set up the new stuff, answered my questions, got it all turned on and the computer set up. I'm still working on figuring the bed out as I had been in my other bed for over 30 years. But the overall quality's all right and I don’t have any problems yet. I'm satisfied.

My husband has back problems and Sleep Number was recommended by his chiropractor. The sales reps were really helpful and not pushy, which was great. The delivery was also pretty good. One of the delivery guys was new and the other guy was much more experienced. So, there was nothing major other than a few learning things for the newer driver. But they were both very polite and it went well. The experience was easy, beneficial and has overall improved our quality of life. It's definitely a good quality bed for the money.

Customer service is excellent.

My fiancée has back issues and she has a lot of trouble sleeping on my waterbed so we looked around for a conventional bed. We first looked at Sleep Number a year ago in July but some things came up for me and we didn’t get back to it until February of this year. We had looked at a few other beds on the market and decided to go with Sleep Number because of the individual numbers that they do. We got the tilt up the back and the lift leg. I'm slowly getting used to it although it’s a big adjustment for me because I had slept on a waterbed for 42 years. Some nights are better than others but I know that there are other factors that enter into your sleep. I got to where I can keep the setting on one. I found it most comfortable to be at a lower setting.

I dealt with a gentleman by the name of Andrew. He answered all my questions. Not so easy when it is all through text. We were trying to put in an order in but it would not show the sale price. Andrew placed the order for us and took care of the problem. He also helped us decide between 2 models, looking to our new bed.

I call about sheets, and found out about a lot of other things regarding the bed.

Just wanted to let you know that Alia was very helpful and informative about my options and costs while looking to replace my current Sleep Number mattress. I had a lot of questions and she was very patient and seemed to know the information I wanted. Even if I wasn't thrilled with some of the information she gave me, she did a great job.

I'm happy with my experience with Sleep Number. I have the bed and also ended up getting a Tuff Guard. The sales professionals were really nice and very knowledgeable. It was a super busy day the day we were in their store, so we didn’t quite get the full treatment as we were going through there, but the salesman was very kind and apologetic about not being able to spend more time with us. But we were happy with the mattress, so we ended up going with it. It was a very nice in-store experience. The delivery team was very quick and friendly. They got the bed in and set up very nicely.

I recently bought my second Sleep Number and this time I also bought the base, IQ chip and bedding from them. The quality's real good.

We had a Sleep Number bed before for at least ten years. We're pleased with that so we got another twin bed from them which is of good quality. However, Sleep Number has taken a step backwards with the control. The old control system was very simple and very intuitive. The new one is much more able to make small changes. But overall, we've been pleased with it.

I got a California king mattress from Sleep Number to replace a water mattress in a waterbed years ago. The sale was no pressure at all. I had it dropped off so I put it together. Although there were four of us who worked on the bed, it went together quickly. I like the quality of the bed, however, the top of the mattress is awfully stiff and the fabric didn't give even if the bladder is set to what I normally would have. But I assume it will have more give with use like any fabric. Other than that, I really enjoyed my experience with them and I would only get Sleep Number products later.

I am not sure exactly when we bought this bed but it was after we bought this house in October of 2007, I am thinking sometime in 2008. We were going from a regular full size to queen size. So after some product review and research we decided to go with Sleep Number. It seemed ideal as my husband and I had different tastes in firmness. Since we bought it we have had to have both the pump and platform replaced. It was under warranty but for $2,000 you would figure they would last longer. But now the entire mattress is well broke down uncomfortable, doesn't keep air and basically I am waking yet again with sore back.

Some friends of ours had a Sleep Number and told us how comfortable they were, so we purchased one. It took a week or two to narrow it down to what I figured my Sleep Number was and how high I wanted the head up, but I'm satisfied with it. I'm getting a comfortable good night's sleep with it. The delivery guys knew what they were doing and got it done in a remarkable amount of time. However, I'm not real thrilled with the pillows. Matter of fact, we're not using the pillows anymore. And they were expensive. It aggravated me that they weren't as comfortable as I thought they were gonna be. And we couldn’t get rid of the odor from when we first got them.

I have slept on these beds in hotels and feel it will be a good choice for me. However, I have concerns with the taking of the consumer complaints offline with the same scripted response. I would feel much more comfortable with dropping two grand on a Sleep # if I saw what the final resolution was with these consumer complaints. I'd really like to know how the leaky hose issue with the three year old mattress was resolved. In any case, there is no final resolutions being offered to make me comfortable with spending this money.

We had a Sleep Number before and recently purchased another. The ordering went fine. However, delivery was totally messed up. We were told we’d get a phone call to set up a time for delivery and these guys just appeared out of nowhere. We got no call. The phone number they were given was totally wrong. Fortunately, I was home and was able to run upstairs and get stuff out of the way in the bedroom so that they could take down the old bed and put the new one in.

I had problems with my back with every other mattress I bought so I decided to purchase the Sleep Number mattress. I love its overall quality, and it's the best thing we've ever purchased. Having no more back problems is a big plus.

I have purchased a Sleep Number many years ago. Although with my recent purchase, I noticed that the sheets don’t seem to stay on the bed. But it still was a great and flawless experience. Their sales and delivery teams did a great job. I’ve asked their delivery team to call before they arrived and they did. Then instead of walking in the house with their shoes, they put a covering on before they came in. They were very courteous. They took the old Sleep Number out and didn’t leave a mess. They also explained the bed and the controls to me and my wife.

I was having some hip issues and our mattress was very old. We got the c4 split king mattress from Sleep Number. Their sales rep was really knowledgeable. He gave us our own space when we were figuring out what we wanted to do. The delivery team was good, too. We thought they were going to deliver at 4:00 but they came at 8:00 in the morning. Something got messed up but it worked out. One of the guys was really knowledgeable. He taught me about the whole bed, answered all my questions, and went through everything with me. We sleep well with the bed and we're comfortable when we wake up, which is huge. Now, we're thinking about getting the waterproof mattress cover. We're happy with the bed, we love it.

My husband was looking online and found different beds. Then we went to a bunch of stores, tried different beds out, and Sleep Number seemed really comfortable so we got one. Their sales pros were really nice. They helped us, answered any questions we wanted answered, and let us lay on the beds. We like our experience with them, it was great. And now I get a better night’s sleep with the new bed.

I was unhappy with my current situation, so I decided to give Sleep Number a try. I got the P9 that rings a bell and I've had it for about three months now. I like it - it's a very good product. The sales rep was knowledgeable, courteous, and very good. We had a fine experience with the delivery team, and then we did the set-up. I'm very satisfied overall. I'm really happy with the product and the service, and totally recommend them every time and every chance I get.

I was dissatisfied with my sleep situation,so I talked to my son and other people about Sleep Number. Since they were satisfied with it, we decided to look at the bed and give it a try. I like that its hardness and softness are adjustable. However, the sales professional sold us something a little bit overpriced. We could’ve gotten the same quality for a lesser price. Nonetheless, our delivery experience was beautiful. The crew did a good job. We’ve had the bed for three months now and so far I’m satisfied with what’s going on with it.

After lots of nights of waking up with back pain and poor sleep and after careful research and trying a variety of higher-end beds, we opted to go with the Sleep Number. The previous beds we've gotten had canoed in the middle. When we first went to check it out, the sales professional, Anthony, in Portland was very good. He knew his stuff and was very accommodating. He gave us a call a few weeks later to see how things were going. And when we were back at the mall, we stopped in just to to talk to him and let him know we were happy with it.

I was having a lot of sleep issues and I've been meaning to check out the Sleep Number bed so I decided to give them a try and got the mattress with the back lift. I had a good experience with their sales reps. They were knowledgeable and they helped me find out what I needed to get. Our delivery experience was good too. They brought the bed in, installed it and showed me how it works. I was satisfied with the purchase.

We've been having issues with our backs and we wanted a better night's sleep. We bought the base and the mattress bed cover from Sleep Number. They were very responsive and took care of everything that we needed. It went good with the delivery team, too. We feel much better since purchasing from Sleep Number. I love their products. They've been professional, courteous, and their products are outstanding.

My daughters have Sleep Number bed so my husband and I purchased one too. We got the mattress, the bedding and the pillows. I like the quality of their products very well. The sales rep and delivery crew were very nice and careful. It was very good experience.

Sleep Number Bed Information - The chat with Adrian was very professional as well as helpful.

I've had a similar type bed before and I liked it, so I just got the real Sleep Number. I've owned it for five months now. Their sales rep helped me. I was ready to walk out the store, and we just had another conversation. I didn't figure I could get what I wanted there and he started understanding what I was really looking for, and then we put it together. It was shipped to my home and I put it all together. It's real good and I like it.

The website was not giving the sales price when I went to checkout so I inquired via "chat". Ben was very helpful and placed the order for me. He also set up a delivery time. He was very helpful.

I had a bit of a hiccup on the website and I just really didn't know what I was doing so I hopped on chat for help. Kyle was just delightful. The whole process was seamless with his help! Kyle is so patient and totally put up with my brand of crazy. Now, I am so excited to receive my new Sleep Number bed!

I had spoken to two friends who have purchased Sleep Number. We then went over to the store in the mall that had the beds and my wife and I tried some out. The sales rep was good, however, the delivery team wasn't. They were very late and didn’t show up to our house till about 8:30 at night. They didn’t take all of the trash with them and left about three large boxes full of trash. They also didn’t want to take our old bed with them. When we set up to get the bed delivered, we told them we wanted our old bed removed and that was all set up. They kept saying they couldn’t take it with them as they didn’t have room on the truck and kept wanting to leave it. I told them that wasn’t part of the deal and they're supposed to take the bed with them. There were several phone calls made and they ended up taking it with them very reluctantly.

I already have a Sleep number for several years. We bought another one because my brother was dying and he needed the Sleep Number bed to be able to sit farther up than most hospital beds. I took my brother and sister-in-law down to the Sleep Number store so he could check it out and pick one according to his taste. He is used to sleeping in a king-sized bed so we got a king-sized Sleep Number bed for him.

I wanted a bed with a lifetime warranty. A bed that I don’t have to replace in 2-3 years. So I got the whole line of Sleep Number products including the base, pillows and bedding. Their sales rep was super helpful and nice. She helped me stay within my price range, although I may have gone a little bit over but not very much. The way she handled the situation was very professional. Also, the delivery went smooth, and overall, it was a great experience. They were helpful, expedient and professional.

Ashley was fantastic -- she was able to answer all my questions and tell me exactly how the adjustable bases work.

I wanted a bed that had some adjustment to it so I got a Sleep Number. It's functioning well. Their sales rep was very excellent, and they have a very quick and efficient delivery team who explained things as they went along. Quality-wise Sleep Number is also very good.

We needed a new bed and wanted to check out the Sleep Number bed, so we got one including the base and pillows. They have very good quality. Their sales rep was very professional while their delivery team were good, friendly and on-time.

The sales rep at Sleep Number was very good, and their delivery people were excellent, on time and knowledgeable.

My significant other has a Sleep Number and it was really comfortable. But now he has ALS and spends a good deal of time with me. He was not comfortable with the bed I had, so I bought a Sleep Number. I got the base and it has the part of the base that moves it up and down. It also has a vibrator and everything in it. But then we had trouble with the bed as it kept leaking. The salesperson came out and brought a new pump and we tried several different things, but it didn’t work so he brought another and hooked up a new pump, and it solved the problem. He was very good. Sleep Number's an incredibly good bed and it’s really comfortable for all the people who have a lot of aches and pains. It's quite expensive but it’s a very nice bed. We also have a support system with the salesperson where we got it. I am happy with it.

It was time for a new bed, and we hear all the ratings and praise about Sleep Number so we thought we’d give it a shot. The sales rep was good. The delivery crew was very quick about it as well and we haven’t had any issues. They gave us a little of bit of an instruction period of how to use the remote and things like that. My wife said I've slept better since using the bed, and there are some things that no longer bother her.

Firmness Control System problem - Ben was very helpful, with all the right answers. Thank you for having such a knowledgeable and valued associate to represent you.

The Sleep Number is overpriced, but it's certainly satisfying the need that we had considering that we were on a 15-year old mattress. My wife and I sleep using different numbers on each side of the bed, and that's probably the biggest benefit. The sales guy did a great job, and he was obviously very well-trained and understood what our needs were. It's a quality product, obviously, top tier pricing but provides the flexibility necessary to satisfy the needs.

Our bed controller quit working and it's a Memorial Day weekend. I was able to chat with someone by internet and get a new controller ordered. It's awesome that we were able to get help on this important holiday. Thank you Sleep Number for making a wonderful bed and product.

I worked with Chris online to figure out what was wrong with my bed. He did a fantastic job trouble shooting and explaining to me what to do to figure it out. I love my Sleep Number bed, I'm a 45! Thank you for the prompt, courteous customer service. Thank you Chris for figuring out what was wrong and for rectifying it quickly!! Happy, happy customer.

We've been using Sleep Number products for 15 years. I love my first purchase and my second purchase is an iLE mattress with an adjustable base. They had a special over the leap year weekend and it was a special that was on sale that they don't always carry. I had a wonderful experience with one of the girls named Jenny and she was at the store at Southlands for a long, long time. She helped me for a couple of years because I've been looking at this bed and wanting to get a new bed for a couple of years. And then when I was finally ready to purchase the bed, she had left the store and I was really sad. She gave so much help over the few years but she has left the company so some other kids got the sale.

We had to replace our mattress, and I've known a couple people that have had a Sleep Number and their experience. So we decided to give it a try. We liked what we saw on the store and the ability to adjust the firmness of the mattress. I like my side a bit harder than my wife does so that worked out well. The sales team answered our questions. I've done a lot of homework so I had a lot of information going in and we had a very positive interaction and no pressure.

I like to have my bed hard while my wife likes to sleep on a soft one. We bought from Sleep Number last February and we have the bed, the frame and a mattress cover. Their sales reps were really helpful and the delivery team was wonderful. Sleep Number's service and their product was very good. We love our bed.

Making a big sale on chat can't be easy, so I appreciated Kyle's patience working with me. I had a bunch of questions that he answered successfully. He did a great job and I'm looking forward to my new i8 mattress!

I have a bad back which brought me to getting a Sleep Number bed frame and mattress. Their sales rep was very nice. I had it delivered and my son did not have trouble setting it up as he's been through it once before. I like my Sleep Number a lot and noticed there's a big difference in my back problems. I would recommend them to anybody if they can afford it. It's an expensive experience. However, I don't like some sheets and pillowcases that I bought as they wrinkle and it's hard to put the sheets on. I'm sorry I spent money on those.

Sleep Number gave me a good experience. The sales professional was wonderful. The product was delivered through UPS and it was easy to put together and of good quality. Since having it I'm more restful and a little bit more comfortable in the mornings.

The Sleep Number sales reps were patient. They demonstrated the product and answered all my questions. I'm very pleased with what I got which included an adjustable base and mattress. It did not get rid my back pain, but helped my husband's back pain and he's sleeping better on it. We have very different Sleep Number setting so that's interesting. Other than the product being priced high, it is good.

We needed to get a new bed after getting married. I had a Sleep Number before for eight years which I liked, then we changed it out and got a good bed, but wasn't as happy with it. Then we went back to Sleep Number and we're very happy with the one we bought. The rep was all excellent and the delivery people were very efficient and friendly. It's all been really good and I recommend them to people.

Max did a great job answering my questions.

We had a Tempur-Pedic and it finally wasn't that comfortable. In our motorhome, we had a Sleep Number that we bought it with and we liked it, so we bought one for the house. We purchased the Sleep Number mattress, pillows, and bedding and used the adjustable base from our Tempur-Pedic. The sales professional at Sleep Number was very thorough. He had us try everything there, and left the decision to us in the end and did not force us either way. My husband was in the hospital when it was delivered, so I wasn't at home either. When we got home, it was all set up and we could use it. We love the bed. It was represented well and it's been everything we expected.

I contacted Sleep Number about a new cover for my bed. Adrian was very helpful and I was able to purchase the cover I needed with no problems.

Both my wife and I are light sleepers. So we were looking for any remedy to assist in better sleep. We had a couple of friends that had Sleep Number, saying praises, so we decided to buy a California king-sized "Innovation Series." We did it at a home show in Denver. They were having a home and garden show and there was a Sleep Number booth there. The girl that took care of us was very knowledgeable and helped us out. The whole buying process was an hour, start to finish at that home show. We got it ahead of time when she said we would get it and it was all good. The delivery guys took an hour from knockout to construction from start to finish. They gave us a rundown on how it all worked. The quality of the product was very good, we seem to be sleeping better, which is a good thing.

My back's hurting so bad that I had to do something and a friend of my wife told us about the Sleep Number. The rep was very helpful and nice. They delivered it and I put it together. So far it relieves my back pain and I like it. It's a good product. I'm enjoying it and I'd recommend it to a friend.

I found the Sleep Number to be exactly what it says. It's been very helpful for my bad back. Their sales reps were very helpful and knowledgeable. We had several concerns and they were able to address everything. The delivery people were very nice. I couldn't have asked for anybody better to have helped us. I like the Sleep Number very much. In the future, we will look to buy another one for the other bedroom, and we're thinking about upgrading, too, but for now, with the cost, we're taking it one step at a time. We have recommended the Sleep Number to other folks.

I've talked to people who have had a Sleep Number and decided to give it a try. I feel pretty good with it and I'd recommend it.

I heard some really good things about Sleep Number and my other bed which is close to 30 years old started getting torn up so I bought the P5 Sleep Number bed in March. The sales guy was very nice and friendly. He answered right off the bat any questions that I had. It was mailed to my house and I put it together within an hour. The bed is amazing and a really good one. A 10 over 10. They have good product and really nice people that worked for them.

We were looking for another bed and my wife has some back issues, and we thought that a Sleep Number would be a good way to go. We like the bed and we're happy with it. The delivery guys set it up and they were friendly and courteous. The sales rep was also good.

A girlfriend of mine said she had gotten a Sleep Number and she'd had it for a couple of months by that time, and she really, really liked hers. So, we went over and checked it out, and decided to get it. The sales reps were all awesome. The delivery guys were also really good. They were very efficient, just came in here and took care of it. They were way ahead of time which was really good because I had plans for that afternoon. So, they were out of here about the time they were supposed to have gotten here, which worked out super good for me. We got the base, the mattress, and sheets, and so far so good. My back is doing better. My biggest problem is trying to find a pillow. I have a pillow that works right now but I was buying just a regular pillow. I have to order one of those seed hull-filled pillows which you can't get at a regular store. I have such a problem with my back and that's the only thing that seems to have worked.

The comfort and quality in regards to the ability to inflate the bed as needed led me to buy a Sleep Number. The rep went through all of the tutorials and procedures. He also talked about all the different products and the angled bed frames so he was quite knowledgeable. The delivery team was amazing, clean and courteous. They moved the old mattress out, set up everything, and went over the remote control, product and all the documentation for the bed. It's been a great experience all around.

I wasn't sleeping in our bed at all. I wasn't sure if I wanted a soft bed or a hard bed. I wasn't sure what type of bed I wanted so we purchased a Sleep Number mattress. They have very knowledgeable and courteous staff. It was delivered but we put it together. I really enjoy the bed. My husband and I have to sleep separately and we're going to get another one too. Overall, our experience was very good. We're impressed with the quality of the product.

We had a queen size Sleep Number for 20 years and we recently bought a new one which is a king size with the split in the top so it's adjustable. The sales rep was great but the delivery team screwed up. Someone called and said that they were going to deliver the bed in the afternoon. So we slept in and since we don't keep our cell phones anywhere near us when we're sleeping, we didn't get their call at 10 in the morning saying they were here. Our phones were on silent and we were still waiting. Then my husband got up, saw a message on his phone, listened to it, tried to call them back and when we finally got a hold of them, it didn't work out really well.

My son had a Sleep Number before and he really liked it, and soon I decided that I'm gonna get one. He had a back problem which was why he got it, and he had it for three years. I got the adjustable base and the SleepIQ in there, but that might be messed up. I was gonna call but I haven't had time. 'Cause one morning, I didn't get up until 9:00 and I'm like, "Yeah, right. I'm up by 6:00, 6:30." But I enjoy the bed 'cause I was not sleeping very well before. It took me a while to figure out my number, but I finally figured out the one that's good for me and I was really satisfied with it.

Determining compatible devices with SleepIQ. First time, the chat box timed out before I could find the necessary information and cursor. On the second attempt everything went smoothly. Found out quickly that Microsoft Windows-compatible computers were OK.

Adrian assisted me today. He provided me with instructions for troubleshooting. Unfortunately, neither worked and he determined it is my remote. I had ordered a new one before Christmas last year so he looked it up and ordered me a new one under the warranty. The only thing that would have made the experience better would have been for y'all to replace the remote free since it's less than a year old. But... Adrian was great. Thanks!

I had a Sleep Number before for 12 years so I decided to purchase a new one. It was a basic Sleep Number bed, and I like its overall quality. Also, my interactions with their sales rep went fine.

We just got back from an RV camping trip and both slept great on our RV's Sleep Number bed. We've had it now for four years and love it. Getting back we realized just how great the Sleep Number is in the RV and placed an order for a P5 King size for the house -- hope we enjoy the sleep as much as in the RV. BTW the Sleep Number chat customer service is very fast and most helpful.

I wanted a better bed because I'm getting lots of aches and pains and I finally went with Sleep Number because I could change it. This is my first Sleep Number and the first couple of months I wasn't sure if I want to keep it or not. But right now, I'm sold on it and I'm getting used to it in my Number. I got the basic model that raises. The sales professionals were all good. They told me everything I needed and that's when I decided to buy it. Moreover, the delivery team was good as well. They came right on time and took no time to put it up. Everything's working good. My body is still so screwy, but the bed is very comfortable and flexible. Overall quality is perfect.

My family has owned a Sleep Number for 6 years and I heard it was comfortable, so I purchased one. So far the quality is very good.

We've had a Sleep Number for 20 years which started breaking down. We then bought another Sleep Number and got it delivered in a very reasonable period of time. We didn't replace the base, only the bed. We love the bed - it works well for me and my husband and it met our needs. My husband has bad back and I have health problems, and it's important for me to have a soft, cushiony support but no pressure on my body. I couldn't sleep on anything else.

I looked at Sleep Number and I thought it might be good for my wife because she has problems with her back. The salesperson was very nice. They mailed the bed since they don't go as far as where we live. Everything was great. I enjoy the mattress and base that I bought.

Representative was extremely knowledgeable and completed my request very promptly with a wonderful attitude.

This is my first Sleep Number mattress and I've had it for three months now. I like the bed but the base of platform is kind of cheap and makes noise when I move around.

We wanted to be able to raise our heads up and watch TV or sleep that way. We purchased Sleep Number and the quality is very good. The sales rep was excellent and the people that delivered it were very professional and fast.

Our old mattress was worn out and my husband did some research and found that for the money, Sleep Number was probably the best deal. We had two different reps and both were excellent, helpful, professional and knew what they were talking about. They even had us try out several different mattresses before we settled on the one that we purchased. When we got our gift card, we purchased a pillow as well. We put the Sleep Number up ourselves which was absolutely easy. One thing we figured out was the instructions said something about having corner prices and ours did not have any corner pieces with it. I called and asked if the queen model was supposed to come with the corner pieces but they told me that normally those would have to be bought extra. The book said it's supposed to have those with it, but that's okay because it's not gonna be moved and it's now in our bedroom, so it's pretty much put together and we're happy with it.

We've had Sleep Number in our home for 37 years. We love it and we look forward to another 25 years. The only one thing is that the center of the bed twitches upward. When you make the bed up in the morning, you got a ridge line going down the center. That doesn't look right, so if Sleep Number's designers or engineers could come up with a better product, that'd be super. We've definitely recommended it to other folks. In fact, some of our friends went down to buy one.

I work a labor job and my back is a little messed up so I bought my first Sleep Number in 2008. It helped a lot and the bed is still great until now. I just purchased an RV and I put another Sleep Number in there. I bought a full-size mattress, the protective mattress cover for stains, the pillow that has cooling stuff and pillow cases. When I was measuring the motorhome, I had a tight base to fit it in and I didn't really know what I needed at that time. Their salesman was really good with helping me with the measurements and it fit perfectly.

I like the idea of being able to vary the support of the bed and Sleep Number's reputation has been good so I decided to buy a mattress from them. Interactions with their sales professionals have been very good. I had my order delivered to my home, and the delivery team was very professional, they set it up and explained the remote feature. They did a good job and I'm happy with them. Overall, it's been good, but the surface may be already denting where the pressure points in your body are. I may have to look into that and contact Sleep Number about that because I'm a little bit concerned especially if the bed's only six months old.

My back is well-shot and I'm gonna have to have a seed pack so we figured that we could raise our feet and head and it'll probably help. That's one of the reasons we got Sleep Number. We hadn't had a new mattress in 16 years. It seems to do the job. We also had a good experience with their delivery team. They were courteous. I got the base and the mattress-- the one that's hooked up on the feet and head.

I have back issues and Sleep Number is very helpful. It's real comfortable and it's given me the best sleep I've ever had. It's satisfying overall, and I'm glad that I followed through with the purchase.

The guys that delivered my flex fit adjustable base were very friendly and professional. They were also very knowledgeable about the product. They had excellent customer service skills. I would definitely recommend Sleep Number to a family member, friend or colleague.

My back has been bothering me, so I bought a Sleep Number mattress with a base. I also got the mattress covers and sheets. The sales rep was a sweet lady who has been sleeping on the bed for 20 years, and she helped us out. Delivery took a little long, as far as the time it took from the day the bed was purchased until it came to the house, but that's understandable. The delivery went well and was pretty quick. The delivery team was polite and very nice guys. They had gloves and little boot covers, and showed us how to use everything. They gave us the number to call if we had any questions, and gave us our pamphlet.

We've had a Sleep Number for many years and we love it. We had our first one for about 26 years and we figured it was time to replace it. Their reps were very pleasant and provided the mattress when they said they would. It's very satisfying and we sleep well on it. It's great, and we wouldn't have bought a second one if it wasn't.

Good service more than I expected.

I had been looking at a Sleep Number for a long time. My daughter up in Walla Walla, Washington has one, and once a year I go up there and I babysit her kids while they go on a marriage retreat. The first time I went up there, I had a lot of back problems and I needed surgery. So she showed me how to work the control and I said, “Okay. We’ll try this out.” She showed me where her number was and then I just kept going until I found mine, which wasn’t that far from hers. I slept better that whole week that I was there than I ever had in that home.

My son has a Sleep Number bed. He had back pains and I had the same pains, he recommended the bed to us and it seemed to be working fine. The sales representatives were very good and nice, as well as the guys that came and set it up. The delivery team did a nice job. They knew what they were doing and they explained things to us. It took a little while to figure out the Sleep Number but I think we got that one so it seems to be good. Our whole experience has been excellent and very professionally done.

Alia was patient in answering all the questions I have. Oh and we already love our Sleep Number!!

I've had back surgery and I thought buying Sleep Number mattress and pillows would help me. But so far, it hasn't. However, the sales representative answered all my questions and delivery team did fine. I was changing the level trying to get that thing work for me. So far, I like the whole experience.

I had all my questions answered and taken care of.

My questions were regarding if the Eastern King is a standard sizing and whether I can use my own frame. The representative was polite and helpful.

I completely love my Sleep Number mattress. I bought one because of the ability to adjust its firmness -- some nights you want to a firm bed, some nights you want a softer bed. That's the flexibility that's offered. Their sales reps were very nice and helpful. They were able to answer all my questions right there upfront. I was a little skeptical first, but they let me try out a couple of the different models to see which model worked for me. Also, the delivery guys were very careful. They were early, which is kind of a rare occasion when it comes to home delivery things. Really nice couple of guys that came, set it up and showed me the remote because I didn't see the remote at the store. They did a quick overview of using the different settings because it's a single remote, and they made sure I had everything before they took off.

This is the second Sleep Number I bought and I really enjoy it. My back used to hurt all the time, and it quit hurting once I bought that bed after so long. I bought both beds from the same guy in Meridian, and he was very courteous and helpful.

I got a Sleep Number because my wife had it. For the delivery, Sleep Number brought the product to my home and so far, the quality of the bed has been good. I've recommended them to a friend.

It was very helpful to chat with Max. Took care of ordering new parts.

I purchased a Sleep Number because I like that I could do hard or soft, whichever one I felt I needed at any given time. The salespeople were fantastic. I talked to two of them and they were very helpful. I really love the mattress and I've liked not having box springs. I hope it holds up well because that would be very disappointing if it didn't. Plus, the sheets are luscious and wonderful. Overall, it was a very good experience and I'd definitely recommend it to a friend.

I read if you are waking up with pain, maybe it's the mattress, not your body. And right now I'm not happy w/ the mattress. Maybe it's not adjusted right. I'm a 120 pound older woman. What should the setting be? And with the rubber/vinyl underneath, does it cause one to sweat more?

A friend of ours has a Sleep Number bed and she bragged about it so much. I purchased two twins that work independently and the quality is 100%. I've got a certain condition that we thought it could take care of. I have to sleep sitting up and I tilt the bed and the knees all the way up and I still slide down. But it's not the bed's fault. I'll get used to it. It's working fine and and my wife loves it. It is a lot better than sleeping in a recliner. Their sales rep was very nice. We went up the street to another mattress place and they looked pretty junky and the price was just about the same so we went back down to Sleep Number that same day. The delivery was right on the money the day they said that they were going to come and the time was right. They also did a very good job setting it up. It's a great bed and we have already recommended it.

I like the adjustability and flexibility of the Sleep Number bed for two different types of sleepers. I got an adjustable bed, mattress and the SleepIQ from them. Their reps were very professional, informative, knowledgeable and helpful. I really love the quality of the products I purchased. However, I don’t use SleepIQ as much as I thought I would. But I still enjoy having the ability to look at that data if I want to.

Their sales professionals were very helpful. I would talk to about four different people and John was one that I spoke with the most and he's a nice young man. It took me a while to be persuaded because I couldn't really afford this. I was going in to tell him, "John, I just could not afford this," and they came out with a 48-month interest rate. That's what closed it because other than that, I'm a fixed income senior citizen. I wouldn't have been able to afford it.

I like my Sleep Number mattress very much. The people who delivered the mattress were careful and they came on time. Sleep Number is a very good company.

My husband had a Sleep Number first. When I moved in, we had it for about two years and then we went to Tempur-Pedic. Then we just got new Sleep Number base and mattress. Their sales professionals were interactive and informative. The quality of the products has been great so far and we're very satisfied. It's overall comfort and satisfaction.

We got the Sleep Number mattress and the foam that goes on top. It was shipped to us on time and we set it up ourselves. I'm still getting used to it, but we're getting better rest.

The online forum for ordering did not go through and did not accept the discount. Adrian was great in chat and was able to answer all my questions and place my order. Looking forward to trying my new bed. Thanks.

I could not find a good mattress that my husband and I were both satisfied with, so we figured that to be able to pick our own settings with Sleep Number should probably work, and it works pretty good. The sales reps were very helpful. They spent a lot of time with us, explaining every little detail, and offering us all of the best benefits. I like the mattress, however, it's a bit hot and I know that they have something for cooling it, so I might look into that. But other than that, the whole experience was very informative and helpful and I would definitely recommend them to someone else.

Got mine about a year ago and I love it.

Our mattress is going bad and because of back problems, we went to the Sleep Number store and walked through the whole store. The sales professionals were very informative. They showed us everything and answered all our questions. We bought the mattress and the base, and we're glad that we did. The installers were very good and polite. They came in, did their thing very quickly, and took out the existing mattress. We are very pleased with our purchase and we recommend Sleep Number to anyone who would mention that they have a back problem or a bad mattress. We're all having a good night's sleep again for the first time in a long time. We are satisfied and informed, and that pretty much sums up the whole thing.

We needed a new mattress and my in-laws have a Sleep Number, so we got one too. The reps were great and the delivery team was outstanding. We love the mattress and we wouldn't trade it for anything right now.

The customer support specialist (Adrian) was knowledgeable and helpful.

I recently contact the online chat for service on our bed. "Kyle" quickly identified our account, determined the percentage of coverage remaining on our original bed, and help me order necessary replacement parts. Kyle is very professional and efficient.

We already had a bed from Sleep Number for 17 years, and we recently got a new one with the works, along with pillows and bedding. The products we purchased were of good quality and the sales reps have all been helpful. The delivery team was also very good. However, we dislike the computerized SleepIQ thing. That was a waste of money and we wish we had not done that. Our overall experience with them was very good, but don't buy the SleepIQ.

We love our Sleep Number bed, have the queen C2. It's nice to be able to adjust to the 2 people who sleep in the bed... we have never slept any better. Husband is thrilled!! Definitely recommend trying one. You will not be disappointed.

We wanted a single chamber queen. We chatted and emailed and talked your reps. The confirmation order did not arrive until I called and asked for it. The rep said delivery was pending but I went online and found it was due the next day. So, I'm glad I checked for myself. The dual chamber arrived. I emailed both customer service and sales. By the end of the day, I had not received a reply - so I chatted. When asked for my order number, I asked the rep to wait. I had to find the order number. I came back with the order number and the rep had disconnected me. I called again and was told to voice call. I called voice and rep said for me to hold. After a few minutes the line was disconnected. I called again and the rep said she would ship the replacement. (Yeah!!) Searching the website to see where the order form would ask for single vs double chamber, I did not find a place to select the option.

My chiropractor recommended Sleep Number. The sales reps showed us different mattresses and demonstrated one that has sensors in it, then showed the change in pressure on pressure points in the body as the support went up and down on it. The delivery team did great as well as they also explained how to operate it. I don't really have back problems, just occasional aches and pains, but I am definitely getting a better sleep experience and I'm very pleased.

So part of my dissatisfaction is my own fault, and I completely admit that. That said, I spent a lot of money on my Sleep Number bed 3 years ago. After less than 6 months of use, one side started losing air. I switched the hose, and the other side lost air. I sleep alone so mostly I sleep on one side of the bed. I would completely forget to call during the day, and would only remember when I would climb back in bed at night. I'd just fill the one side back up again, make a note that I should call the next day. I swear I would only remember to call on Sundays and then they were closed. I was also super irritated because I didn't want to have to replace a part on my brand new bed that cost a couple thousand dollars.

Although the bed did not work for me as I have an extreme condition with my back, they honored the return. Zack did a great job of providing customers service. He is a supervisor in returns and provided exceptional customer service.

I sought information about replacing the foam pad on top of the air chambers on my mattress. I first talked with Katie, and she sent me instructions on checking the pad to see if it needs replacing. Later in the day I talked with Alia and she gave me the price of the pad and handled the purchase. Everything was done quickly and I am pleased with the transaction up to this point.

We needed a new bed and we happened to stop into the Sleep Number store. The sales reps have been very helpful and did a good job in selling the product. Every question we had, they answered. We're absolutely satisfied and happy with the mattress.

My wife can not get any sleep on the bed and my back has never hurt but has started since we got the bed. We will be placing it in another room in the house and getting another bed.

I had questions about setting up my sleep IQ acct. and Alia was very helpful and was able to answer my questions. Thank you.

Sleep Number helps a lot. It's really durable and I like the quality of it. The remote is also user-friendly. It is for my travel trailer so I had it shipped to the location I was working. It's easy to get it in and set up. Aside from the mattress, I also bought some cool pillows.

I like the vibrating part of my Sleep Number mattress. I sometimes find it uncomfortable, but it might be the way I'm on it that I can move a little bit. Now I love it just the way I'm doing it. And the delivery team was pretty good.

Max was very informative!

I hadn't slept in a bed in multiple years, so I was trying after my back surgery, and now I can with Sleep Number. I'm happy with it. I'll buy another one next time I need a new bed.

Max was great and helpful making our decision on the Sleep Number bed.

Jordan made finding to replacement parts for my mattress easy and quick. He was exceedingly pleasant and helpful.