Sleep Number Reviews

I would like to revise my opinion of sleep number. granted I got rejected by several people saying they couldn't help me and yes it took posting on here to get a good phone number I could talk to somebody that could actually help me. I advise if you are having this same issue to call the number Jamie gave to call. the lady that came to the phone 1st handed me off to another person and he took plenty of time and effort to find me in their old system. I want to thank him over and over. I know I will butcher his name but thank u Enrique(supervisor) hats off. now I finally have a replacement foam, mattress, and machine coming back to me. don't give up, they will help you with a little push.

I cannot say enough about the delivery crew! They were just amazing - courteous, professional, and helpful. They even offered to remove their shoes to avoid damaging my hardwood floors. Perfect preamble to many nights of great sleep.

Ordered 2 weeks ago. Got confirmation of delivery date, got call day of delivery they would be there. Ten minutes after they were to be there they called and said the rest of the day's deliveries were canceled. This is after I had my old bed removed from the house and sent off. Tried calling everyone involved to no avail. Now my wife and I need to sleep at a hotel for somewhere to stay. But no one seems to want to help.

My Sleep Number bed with the Flexfit adjustable base were purchased July 2, 2016. They were FINALLY delivered August 12, 2016. I had 3 great weeks of sleeping soundly & without pain. On Sept. 3rd, the adjustable bed stopped working. Scott, a service technician for the adjustable bed has come 4 times in the past 2 weeks. He exchanged cables & computers 2-3 times, but to no avail. He is a very experienced technician.

My husband likes a soft bed and I like a little firmer so we thought buying a Sleep Number bed might be the way we’d get it done. Their sales reps were great and their delivery team brought the bed out and put it all together. We couldn’t have put that together ourselves. Two of our kids also have Sleep Number beds and they just love it. Overall, it's very good. I’m sleeping on 65 and my husband’s on 45. However, our sheets are too deep. They were on a much deeper, thicker mattress and they get all messed up all the time. We should look some time for a sheet that fits our mattress.

We love our Sleep Number bed. So far it's great. Our old mattress really wasn’t very comfortable. We wake up with our back sore each morning. We were a little hesitant at first, but since then we were very satisfied with our purchase. We bought the mattress, adjustable base, a couple of pillows and sheets. We were pleased with our rep. She was really good and was very helpful with these products.The delivery team was very pleasant and professional. They came in on time, were nice and they set it up the bed where we chose it. They knew what they were doing.

Sleep Number is the best investment I ever made. The sales rep was great, walked us through the whole process. They had some screen, I lie down on the bed, it showed me where all my pressure points are at and helps me get through all of it. We spent a lot of time, not only with me but with my wife and son too to make sure everybody was happy. We bought a bed for us and then one for my son as well. We got a couple of mattresses, a couple of base, and some pillows. There was like a topper in there too. Plus, the delivery team were excellent, took away the old stuff, set everything up, and made sure my wife understood how to use all of the products. Sleep Number has been great, and we love the overall quality of their products.

We had one of the first Sleep Number beds in the beginning and we've had it for 15 years so it was time to replace it but we just got the mattress and the base. It took us a week to make a decision on which bed we really wanted, because I wanted one and my husband wanted another. And then we compromised and got one that was in the middle. Their sales rep was great. We were in and out of the store every day but he didn’t rush us because it’s such a big purchase. Their delivery team were great as well. They were in and out of here within a half hour, and I was highly impressed at how fast they were. The only problem was that the clip in the base that holds the two bottom frame together have to be re-positioned sometimes. We have the split twins, and they move to where the frames aren’t lining up. But other than that, we don’t have any complaints.

I had Sleep Number before and I like their product. It was time to buy a new bed so I bought a mattress and base from them. I told their rep what I was looking for and he took me to it, and I made the decision from there. The delivery guys were very professional. They explained everything to me and hooked everything up.

I already had a Sleep Number for years and I was replacing it. I then went to the Sleep Number store and the sales representative showed me what they had. I got the mattress and the foundation and had them delivered. However, it wasn't too pleasant with the delivery team because they didn't tell me that they wouldn't remove the other bed. They should inform in advance that they are not going to do that. I ended up delaying the delivery, paying somebody to come and dismantle the other bed, and take it out. But other than that, I would recommend them.

I am incredibly frustrated and disappointed with my Sleep Number bed delivery experience. I was suppose to get my bed on Wednesday, September 14th. I received my first phone call around 7:45 AM that day to expect my bed to be delivered in an hour. 9:30 rolled around and I received another call that the truck broke down, but that they should be at my home in another hour. 11:30 came, and I called to inquire about my bed; they said they would arrive around 1:00 PM. I get a call shortly after 1:00 and was told that they would not be coming because the breakdown was more severe than they realized and they would call with a new delivery schedule. I had taken off of work that day and moved a drs appointment to the next day (I ended up having to go to urgent care that evening instead because, as it turned out, I had a double ear infection) to accommodate the ever changing schedule that day, only for them not to show.

I've been hearing a lot of good things about Sleep Number, and I wanted to try it out so I got a mattress from them. The sales rep was really nice and professional. The mattress is nice, and I like it. It's a lot better than what I expected. I might get a couple more in the future for my kids.

My boyfriend’s back is really bad, so he needed something that was more adjustable instead of just a mattress so we decided to purchase a Sleep Number bed with the adjustable base at the head. Their sales rep was great. I talked to him before and then he just happened to be there the next time I walked in. And when I got the bed, he was really helpful. Their delivery team was really good too. The guy showed me how to use all the stuff, how I'd reset the bed if I needed to and how to set it up at some points. We love the overall quality of the bed. My boyfriend has less aches and pains now when he gets up in the morning. We probably will never get a different bed.

I requested delivery time on Friday sep 16, 8-12am but they set me up on 12-4pm. I call first two times. Talk to two guys. They didn’t talk nice to me. I call customer service. I talked to Laura. At first I want to cancel my order but she calm me down and get me $200 discount off my order. I been wait all afternoon that day (I suppose to be at work). I first call and check with your staff name Anthony. He said delivery should be here @ 1.50pm. I wait until 3.00pm. No one show up. I call again. This time they said delivery will be here in 15 mins. After that still have no one show up. Then I call again around 3.30 pm. I think lady name Luke (I’m not sure). She check and said that delivery will be arrive in few mins. STILL HAVE NO ONE ** SHOW UP.

Sleep Number was ranked as the best in an article I read on Consumer Reports, so we got a mattress from them. Had a good experience with the sales reps, as well as with the UPS shipping. The bed was easy to set up and I do like this better than what we had previously. It pretty much did what we thought it would, and that's what we were looking for, so we like it.

I had recommended Sleep Number to a friend. He bought one and he was really raved about it, so I decided to get one too as I have bad arthritis. I got the mattress and the base but I didn’t know that it's all I was getting. I was going by the picture I was looking at and it didn’t have the box shown underneath the bed. I thought it's the thermostat that’s why it was cheaper than what my friend took. They told me that it was cheaper to begin with because we had a markdown.

Sleep Number's delivery system is a complete disaster. I ordered my bed on 8/21, supposed to deliver bed yesterday and the mattress did not make it on the truck. Now I have to wait until 23rd.

I was looking for a new bed and I heard good things about Sleep Number from my sister. I then got a mattress from them. The sales people at Sleep Number were excellent, very conscientious, and they took their time. I scheduled a home delivery, and the delivery guys were excellent too. I'm a fairly big guy, and at times it feels like I'm sinking in further than I should, but I'm getting the best sleep I've gotten in years. I really like my Sleep Number mattress.

Have not received delivery yet. Delivery company called Wednesday to confirm delivery and haul off. They called at 7:00 AM this morning to say they would be here at 8:00 AM, then they called back at 7:15 and would not be able to do Haul away because we are first delivery but could come back sometime in the next 2 weeks. I have no choice but to take delivery with no haul away or reschedule whole delivery. Great first impression.

My i10 bed arrived today and was missing the top memory foam padding. I was told it would take several day to re-ship this box. This is unsatisfactory considering the price of the bed.

This may be a fantastic bed, but we'll never know because the delivery is impossible! We were booked last Friday between 4-8 and delivery got cancelled at 7:15. They pushed us back for delivery 6 days later on Thursday between 10-2 and again, waited until after 1 to cancel delivery. They said the next available date is 5 days away... pretty sure we'll be cancelling our i8 flex 3 base purchase after my husband finds out since he's already taken off 2 1/2 days of work! Very disappointing business practices.

Nothing done. Called back and nothing was ordered by Keyon--he lied about order. Talked to Jerith 8-3-16. Told it would be ordered, order came with wrong size topper that was foam junk. Talked to Tracy, also told that she would follow up--never heard from her again. Everything the same? Posted complaints on Facebook, contacted by Sleep Number said they would have a manager call. Woman left a message and call back num. It was a fax num. that was no good? Will not give up!!!

I order a mattress that came yesterday. When they went to install one of these boxes was open and missing some screws. They told me that I would receive the screws that same day and that they would return tomorrow. Nobody called me the other day, and when I call customer service I was notified that my shipment is scheduled in two weeks. The worst thing is that they took my mattress because they said they will returned the next day and now I have no mattress to sleep for two weeks. I have all this boxes in my room and no installation for two weeks. Customer service said they will not charge me for the delivery, but this don't change that I need to sleep on the floor for two weeks. I had never written a review in my life, but I feel the service was awful and they not care that I have to sleep on the floor.

Two months plus either lied to, wrong part sent or same one. Promised calls. Left number of fax or general number for idiot wait! 9000.00 bed---hard joke. See why you did not ship dual temp until months later. I will not stop until I am satisfied!

My husband and I were really excited to get the Sleep Number bed, a purchase we had been contemplating for quite some time. With the recent Labor Day sale, we opted for the iLe model with delivery and setup. Unfortunately, the delivery team damaged my bed frame's wooden side rail when sliding the plastic foundation into place. The placement was done quite hard (I could hear the thud from downstairs) and my husband immediately came to get me to show me the damage. There was a gouge taken out of the finished wood. I pointed it out and while it was hard to understand the delivery team (English was not their first language), I was finally put on the phone with someone I believe was a supervisor.

Hello. I just purchased a Sleep Number bed and received it on 09/10/2016. This bed does not feel like what I tried out in the store. It is very uncomfortable and I felt worse on this bed than my old mattress. I've only had the bed for 2 days and I called customer service for a return... I was told that the base is non-refundable and will only refund me for the mattress. That's 900.00 they will keep!!! I'm so not happy with this. I used most of my savings to get this bed because of the back pain that I have. I want ALL of my money back on this!!! SO NOT HAPPY!!!

Found the whole process very easy and the customer service was exceptional. The set up team were in and out in 6 minutes leaving no trace other than the new mattress. Sleep has been good for me and getting better as we learn how to adjust and find the right number. It has only been two nights so far but I am extremely happy with the product.

Just upgraded to the i10 with adjustable frame. We have owned an innovation series pillow top sleep number for 18 years and absolutely have loved it. We have never had one single problem with it. After 18 years it still worked perfectly AND was still under the 20 year warranty! Rarely did I have to check my sleep number to make sure it was the same. Maybe once a year but probably more infrequently than that. If it was off, it was never more than 5 (my sleep # is 35, my husband's is 65).

We have had our very expensive but excellent Sleep Number bed for a couple of years. For more than half this time our remote would not show the left side of the bed, and we could only adjust the right side. Being reasonably competent with electronics I knew the remote was faulty, not the bed. But Sleep Number does not let customers buy remotes at their stores, and their website ALWAYS says the remotes are not available (like they are "out of stock"). When you call customer service they force you to go through an agonizingly painful troubleshooting exercise to check everything on the bed, when all along you know it's just the bed!

We just received our Sleep number C2 bed. Waited for Delivery, and just spent the worst night of my life on it. It's HOT, uncomfortable, and it's going back. This is a glorified air mattress. What was I thinking! I have to wait until Monday to call the store. I will see how it fares one more night. My back hurts in places it never did. I would have been better off on the floor. It also did not have the new bed smell which makes me wonder if this bed was a return.

My husband and I have tried top-of-the-line beds and we're still miserable and in pain. My chiropractor told me to go to Sleep Number, and it was great advice. Talking to the reps was absolutely phenomenal. We actually went in right before closing and they stayed late for us. They were amazing. They came in early the following morning which was a Sunday to help facilitate the buying process, because after my husband and I purchased our bed we went back and bought our two teenage sons Sleep Numbers as well. They are happy campers too. In addition, the delivery team was quick, efficient, and did exactly what they needed to do. We are absolutely thrilled with Sleep Number's quality. To not be in pain is fabulous. Everything was just top-notch and we tell everybody about it.

We purchased one of those mattresses that have memory foam and the Sleep Cool when I was pregnant. We sent it back because something was wrong with it and it was replaced. In less than a year, we had spent $2,000 on a mattress and have already had to replace it. My husband had helped my brother-in-law who bought a Sleep Number put it together. We also heard good things about Sleep Number and knew people that had them, so we thought it's something we should go ahead and try.

We purchased the Sleep Number bed and its sheets for my wife who's on oxygen. She can't sleep lying down anymore. She was in a hospital and when we got out, she slept in a chair for a week and a half until the bed arrived. We had the bedroom all cleaned up so the delivery team had an easy job installing it. And there was a plug close to it, so they did a good job. They came in, took half an hour to work, and they explained everything.

I call asking for help to process an online order - you have a terrible website that it NOT intuitive or user-friendly. It wouldn't take the Sleep Number card. The sales rep couldn't come up with the same sales number I was getting, so he dismissed me off to customer service - whose waiting time is so long they don't even put me on hold, just tell me to try again later. YOU JUST LOST A CUSTOMER!

Was scheduled for delivery today 9/9/2016 between the hours of 2-4. Got a confirmation phone call yesterday 9/8/2016 that delivery would be today. A half an hour before scheduled time today get a phone call that parts didn't ship and that delivery had to be put back a week. Tried talking to two different supervisors and kept getting the runaround. Have been told that parts weren't in and then that they didn't have enough technicians to make the delivery. The last person (Melissa) I spoke to said that she was the top person and that no one else could help me at this point. I demanded to speak to someone else and she disconnected me and I had to leave a message for the CEO. I didn't think there could be worse customer service than Comcast, but have I just been proved wrong. Someone needs to reach out to me immediately and resolve this situation.

On 8-26-16 I placed 2 orders. One order was for dismantling or my Sleep Number Bed in order to move it to our new house and the other order was to have bed reassembled at our new house. I was told by the rep on the phone that both could and would be done on the same day. I received 2 confirmations by email, #** and # **. I gave the rep my cell number and told her not to have the drivers call my home number as we were moving and would be between houses. I also explained that the houses are only 7 miles apart from each other so we would be able to be at either house provide we had an advance call when the techs were on their way.

My husband and I purchased a split king Sleep Number bed in March of this year. Now that we have had it for six months, I feel it is time to give you feedback. Put simply - this bed has literally changed my life. How? Let me give you a little background. I have been an athlete my entire life a year-round participant. Skiing, jogging, biking, hiking, triathlons you name it. When I was in my mid forties, I started having significant lower back issues especially after jogging. After a particularly severe bout of pain which resulted in me collapsing to the floor when I arose from a chair after jogging I went to have it checked out. Found out the mild scoliosis I had as a teenager had notably advanced with a few other add-ons. I was forbidden from jogging/running/twisting immediately. Done.

We are tired of the mattress we had as it was getting indented and made my wife’s back miserable. We happened to walk by the Sleep Number store and walked in. We’ve got the total adjustable where both sides are total adjustable and independent of each other. The sales reps were awesome. They gave us all the information we needed and allowed us to pick the bed we wanted. The home delivery was done great and the team was fantastic and as professional as they can get. It took me 30 days to get the bed figured out and we thought about taking it back in the first two weeks. It took us a while to get where we needed but once we found the comfort zone that we liked and the adjustment where our head need to be, we wouldn’t change it for anything. We are super happy and very satisfied. We’ve already recommended Sleep Number and they also bought one.

Sleep Number's sales representatives were awesome. They weren't pushy and wanted to show us what they had. I decided to make a purchase when I did that test where I lay on the bed and they showed me my pressure points. We bought the mattress and the base and the legs, and it's the best move I've ever made. The delivery team called to let us know that they were on their way. The weather was bad and they still made it with no problems at all. They got everything set up in an hour and a half. It has been a good bed so far. With my old bed, I was only sleeping for 30 minutes at a time. I woke up constantly and had a lot of lower back problems. Since I've got our Sleep Number, it hasn't cured my back but I had a 95% improvement, so I love it. I'm very happy with it. I even bought a couple of the pillows and I have no complaints whatsoever.

My husband snores often and one of his co-workers had a Sleep Number and raved about it. We were told that the bed may help his situation. The young woman whom we purchased the bed from at the store was awesome. She let me run around and lie down on all the different beds. When you get a bed, it’s for many years, so I wanted to make sure I got the right one and she was really patient with me. We had to call back a couple of days later to order because I really wanted to make sure I was getting the right thing and the saleswoman wasn’t there, but I wanted to make sure that she got the commission for it because she did a great job. I appreciated her help. The delivery guys were great and came on time. I asked them if I needed to be with them and they said, “No. No problem.” They were in and out in 30 minutes and showed me how to use everything. I'm obsessed with the Sleep Number. It has helped my husband stop snoring.

Sleep Number has changed my life for the worst. There are some seriously shifty practices especially with known issues. We purchased a Sleep Number queen dual adjustable bed less than six years ago and have had nothing but issues. First the pump went bad and was losing air in one side. Due to poor craftsmanship, the return valve that measures the air pressure cracked allowing air to escape. After a few hundred dollars we received a new pump. The bed has begun to sag in the middle due to the mattress cover stretching. This is a known issue and simple google search will bring you to hundreds of people experiencing the same issue.

The Sleep Number salesperson was super good and delivery was on time and fair. We got the mattress, base, pillows and bedding which we got as we had problems sleeping.

I have friends who have Sleep Number and they were just going on and on about them and how they liked them. I was having some back trouble and I also have rheumatoid arthritis so I got myself a Sleep Number, too. It has helped a little but I waited too long to get one - I wish I had gotten one sooner. I also wish I had gotten the whole thing but I couldn't afford it. But I do like my mattress and my experience with Sleep Number is going real well. I would recommend it.

My husband and I thought Sleep Number could help because we have a lot of backaches. We got the king-sized bed and had it delivered. It’s just that I don’t know why the twin mattresses keep separating from the top down and we don't know how to go about fixing that. The technician said that he was putting some kind of a clamp on the bottom, but he never said anything about the top. So we just assumed that he was going do the same thing to the top. Other than that, I don't have a backache anymore. My husband who has not had his fixed yet has been trying different numbers so we'll see.

I like our Sleep Number bed. My wife has a bad back and with Sleep Number, she's been doing better.

I was having horrible sleep so I purchased a Sleep Number bed. I have the more expensive one, the one that has the massage, the heating, etc. I bought it at a home show and it was home delivered. But we were going to put new carpeting and didn't put all that in time before they came. I had to call the Sleep Number reps to take the bed down and put it back because it's very complicated. I like its quality. The massage has really helped me to go to sleep. When I have to sleep, I can raise the bed position and the leg part. I had acid reflux and the surgeries to repair it already and with the bed, it's a lot better.

The sales professionals were very nice, and working with them was a great experience. However, the app is a piece of crap. It refuses to connect half of the time. The other times, it randomly stops giving notifications when my daughter is out of bed. It works, then all of a sudden, it stops, and then it starts working again and then it stops, even though my phone is connected to the network. When the app is working, I can see the bed and it tells me that she's out of bed. But the app is very slow at pulling the information, and it takes forever for it to open up. Sometimes, I can be anywhere - I don't have to be within proximity of the bed. As long as I'm on the WiFi, it'll connect, and other times, it won't connect unless I'm standing five feet from the bed. But other than that, the bed is great, and I love it.

My wife had acute respiratory failure, she spent a week in the hospital and six weeks in rehab. She's on oxygen 24/7 and she needs to be able to elevate. For her to come back to her apartment here with me, they recommended an adjustable bed. Then she saw Sleep Number advertised on TV. So I went to the store here in Wichita and bought it last May, and we've been using it ever since. However, because she's on a BiPAP machine she doesn't get as good a use of it as I do. But we like it fine. I'd recommend it to anybody who's looking for a nice bed.

We've looked for years at getting a Sleep Number. My wife and I have different body types and builds so we like our mattresses to be at different softness. With Sleep Number, we could have complete control over the firmness or softness of the bed. We spent $13,000 on bedding, base, remote controls and pillows. My wife really loves the sheets because they're super soft. The bed itself is nice. It took a good two or three weeks to get used to but I like the fact that the bed lasts almost 25 years. However, I'm not that impressed with the pillows. They're okay but not for the money we spent on it.

In 2010 I purchase a King sized bed with the adjustable base companion for approximately $12,000. I was excited about buying a great bed system for the 'rest' of my life. Unfortunately, throughout the years there has various problems after problem: the air chambers were disproportion - called and complained 5-6 times before they mailed some styrofoam to inserted into the bed mattress. One year later the same problem. Called numerous times and was transferred so many times but now I needed to send pictures of how one side sunk in. Once the pictures were reviewed they said the bed was never set up properly. This time they sent 2 tech specialist to take the air chamber/s mattress apart and reassemble both sides. Currently it still does not sleep properly; but is it worth the all long telephone calls and hours of explanations with no true real solution.

Unfortunately my dealings with Sleep Number have not been as positive as I would have wished. Trying the bed in the store was great. Salesperson Sonya did a good job. No problems there. What was not told to me was that Californians have to pay $100 extra for some type regulation fee. So when I was going to buy the bed, I had different expectation of what my bed would cost. I talked to the 800 number customer service line about why that information was not disclosed on their website and the guy basically said then don't buy the bed. He really could care less.

My husband thought he would surprise me with one of these beds. It is the most uncomfortable bed I have ever slept on. Feels like an air mattress, which of course it is. When I called to return it after trying just about every Sleep Number to no avail they informed me that the $2,000 frame is not returnable!! It cost more than the bed!! That was certainly not made clear to my husband. They may have it written somewhere but they do not make sure you understand that when you sign up. I am ready to go stand outside the store where my husband bought it and tell everyone going in not to buy from this company. This company is sneaky!

My wife and I decided on Sleep Number even though we were warned against it. We purchased an i8 with adjustable base, hoping that it would be even half of what the sales person promised. It was not. 1st Issue: On the first night, the pump stopped working. Since it was on a weekend, the store rep told me she would call in a repair order on Monday so we could get it sorted out as soon as possible. By noon of that next Monday, no repair order was called in so I called in myself. The next day, the rep calls to tell me she set something up... Turns out the delivery guys didn't test before leaving and the tubes were twisted inside of the mattress. Things happen... I get it. Moved on. 2nd Issue: Bluetooth for the remote stopped working. Had to factory reset and set up all over again... Irritating.

I wasn’t happy with my previous mattress and looking to try something different, so I bought a Sleep Number bed with the standard, non-movable base. Their rep helped me out. She was very knowledgeable and she also owned a Sleep Number bed that she’s had for over nine years or so. And that was important to me because I want to know if can have a bed that lasts for a long time. It’s so expensive so the biggest driving points to buying the bed were longevity and replaceability of parts if it wears out, dual sleep chambers so that my wife and I can have different settings, which we have, and finally, the ability to move later on to a movable base, which I might get eventually.

I have back problems and had surgery recently and decided a Sleep Number bed might help, so we bought one. The sales people were wonderful. We were expecting it to be more comfortable and to have a better night’s sleep but were a little disappointed in the experience. The center part is higher than the mattress part. We took it apart and reassembled thinking it maybe was the answer but it was not. We tried putting more air in, and it was not the answer. So, we let more air out. We tried several different things and it still is not the quality that we were thinking that it should be, and we didn't get the relief that we thought we'd get for that type of money.

My husband and I liked different firmnesses of mattress and got Sleep Number's split king. Though I knew what I wanted because I did a bunch of research before I went in there, their sales reps showed me everything I needed to know. They were great. Everything went well with the delivery team, too.

We love our Sleep Number. We were experiencing problems with our spinal cord and Sleep Number has helped make us most comfortable. Their sales rep was also very good. She was most interested in finding the right bed for us and worked with us through some difficulties my husband was having. She's a true professional. We were told it would be several weeks before we could get the bed. But then, they called and we got it right away. So far the quality of Sleep Number is very good. Over the last 10 years, we purchased three different mattresses and we have spent a fortune on new mattresses and box springs and they were all very disappointing and wouldn’t stand by their warranty. So we’re really happy with Sleep Number. We’ll always stay there.

Our experience with Sleep Number has been good and we’re happy with it. The other half would like to get a Sleep Number but I find it too expensive. But when we went in the store, it wasn’t as bad as I thought so I caved in. Their sales rep was great. He was super helpful and personable. Their delivery team were super good and personable too. He talked to me about his new born and that was exciting because we both had month-old babies at home. Overall, the quality is good and it still works fine.

We love our Sleep Number. My husband likes one firmness and I like another. We're both happy with it.

We needed a new mattress so we shopped around. They were plain mattresses so went down at the Sleep Number store and thought that it would be a good idea though a very expensive one. Their sales rep was very cordial, very nice, and very helpful. Their delivery team was on time during the delivery and they set up the mattress and the base that we got. So far, there are no problems. We're satisfied with the product that we got.

Sleep Number was recommended by my friends so I bought a mattress. I was a bit upset that I didn’t realize that it would come in very small boxes and that it's easily put up. I could’ve saved some money doing that. But other than that, it was good. Their delivery team came in, put it up and were in and out quickly. However, I'm a little bit conflicted with its quality. There are aspects that I love because I love the bed itself. I purchased the bed because my husband and I were having some pains. With Sleep Number, that pain is gone. But the thing that upsets me about it is that it’s so hot. The bed holds a lot of heat and living in Florida, the last thing I want is to be hot at night. It’s frustrating that we spent so much money on this bed and parts of it are excellent but I'm still not getting a good night’s sleep when waking up sweating at night.

My husband and I have bad backs, and I prefer a soft bed because I have blown disks and he prefers it hard because he has nerve issues. As opposed to sleeping in two separate beds, which we were forced to do for a while, we decided to get a king-sized Sleep Number bed. And then, we got a queen bed last year for our oldest daughter. She got into sports and for a hard day of practice, she wants to be able to relax on something soft. Everyone was extremely helpful, nice, listened to what we needed and what we wanted and suggested several options for us. We love the quality of our beds. In fact, when our littlest one gets older, we are looking to get one for her also. Overall, we are happy with their great service, how they treated us and how they did everything.

I tried different types of mattresses as I have back problems. I decided to try the Sleep Number because I can adjust the softness to it, and I do not have back problems anymore. I love it! The sales reps were very helpful. The delivery crew showed up a little early on the day that they were supposed to, and it was great. I was happy all the way around. The bed is doing the job and is excellent, overall. Everyone should have a Sleep Number.

I've had three Sleep Number beds and can't say too many good things about it. I started out with one that's like a TempurPedic which was taken care of from Richmond because I'm in Charlottesville and we did not have a Sleep Number store at the time. The young man came in, set it up, went through a little educational series and I really gave it a shot. I went everywhere from a 25 to a 100 trying to find a number that would give me the support but it's like sleeping on wet sand so I traded that one in.

We got the Sleep Number for my wife for managing her GERD. We went to Bell Square and had a nice visit with them. They seemed like a very professional group. We bought the mattress, the bed, and some sheets and the quality of Sleep Number seems really excellent. We have recommended it to friends.

I purchased a Sleep Number C3 bed. The mattress worked and everything was fine, but, after five months I started getting back pains. I'm not sure which part of the mattress was damaged, but if I call Sleep Number I might waste my time because my 90 days warranty is up. It was a pretty good 90 days before then. I can return it to them, but I'm spending so much money on it. If I call them again and try to return the mattress and they don’t take it, I may wait for one more year to see another bed. I would have wanted to purchase a base from Sleep Number but because of the pain I am getting from the mattress I decided not to. Aside from that, it wasn't good that Sleep Number charged us for the shipping cost.

The sales reps at Sleep Number were very nice. Their delivery team was also very helpful and on time. My husband's very happy with the bed and hasn't had any problems with it.

My wife and I were shopping around for mattresses and instead of spending $2,000 on a conventional mattress, we decided to bite the bullet and buy a Sleep Number for comfort. My interaction with their reps was awesome. Our delivery experience was good. It arrived sooner than we expected. The delivery team put it all together in the house so everything went really well. The overall quality is good. So far, we love it but I noticed that the pillow top is shifted a bit and I don’t know if I can adjust it myself or not.

We made two Sleep Number purchases on two different occasions. The first bed was a regular Sleep Number. The sales representative was great but she was still learning, so it took a little longer to make our purchase. We purchased again because we wanted a bed that goes up and down for health reason. My husband has COPD and had neck surgery. I have aches and pains too. We were thinking of either Tempur-Pedic or one of these Sleep Number. We fell in love with the Sleep Number because we are able to both have our own setting. We sleep differently and need different firmness. The moment we laid down on the bed, the comfort is amazing and the bed is nice.

My mom is 89 years old and she was uncomfortable on the mattress that she had so we figured we'd try Sleep Number. My mother had a Tempur-Pedic mattress which was 15 or 20 years old so we already had a base that the Sleep Number mattress would sit on without any problem. Several months ago, we ordered a mattress but the computers in the store went down. It wasn't the salespeople's fault but we went around in circles and finally ended up cancelling the order. Then we tried a different store where everybody was nice and pleasant. The purchase didn't take long and we were really happy with it.

This sorry BED I purchased from you has trouble keeping the mattress in place and the sides are so soft you feel like you are falling out of the bed if you get too close the edge. Contacted the company @18004727185, they acted like I was the crazy person, rude and no compassion for my sorry bed and guarantee. Wish I could have been able to recommend your bed, because that would mean I loved It, but sad to say I am stuck with the worst bed I have ever slept in.

My chiropractor recommended the Sleep Number bed. I ended up buying their i8, the best one. I got the base with the up and down adjustment and vibration and the mattress cover. Their sales lady was very nice and explained everything to me. She put me on all the different beds to try and did a demonstration. That helped me find my little Sleep Number. It was a very pleasant experience. The mattress cover was shipped to me but the bed had to be delivered. Their delivery team was great.

A friend of mine got a Sleep Number, and he was always telling me how good it is, so I decided I wanted one. The representatives were courteous and helpful. I got the mattress and the bed. They delivered it in a bunch of boxes. Overall, the bed is satisfactory. I'll recommend them.

We had purchased many higher end foam mattresses and after about four months, they all tend to get softer and sag in the middle. I was on a mission to find a bed that was soft but supportive and that I did not roll towards the middle at night eventually. Even though we knew we were going to get into a big financing purchase, we decided that sleep was very important. We were waking up and our bodies were in pain, but not anymore with the Sleep Number. We have the mattress and adjustable base that can lift us up in a seated position. It massages too. We wake up with tons of energy. Depending on how we feel, though, we might adjust the bed firmer or softer and that helps us get a better sleep. There are times when we’ve had a lot of physical activity or we're sick or whatever it might be, that our bodies need different feels to the bed. It’s nice to be able to adjust it depending on how we feel.

I have back pain so I decided to buy a dual mattress with both sides adjustable from Sleep Number. The sales guy was phenomenal but for the mattress itself, I’m not happy with the price-point. Also, I have the mattress set to 100% stiffness and it’s not hard enough. It’s always been soft.

We got the Sleep Number mattress delivered by UPS and we set it up by ourselves per directions. The sales rep was courteous and helpful. The mattress was on sale and the price was what they had listed. I'm pleased with the bed and it's like sleeping on air. I hope the bed will last forever. My side's fine but my wife's side had to add or take air out to get comfortable. I don't want to go back to other kinds of mattresses.

We have a few family and friends that have Sleep Number and the beds are really for the long term. We got a mattress and a base and their sales rep was very good. He was very personable and wasn’t forceful. He let us do our thing and didn't force us to purchase anything. It was an easy experience and so far, the quality of the bed is good.

My husband and I needed a bed that was more useful for both of us. We visited a Sleep Number store and liked what we saw. The sales reps were very friendly and knowledgeable and the delivery team did a good job. It was a good experience and the bed seems great.

My husband was having some back issues and our traditional mattress is not working out for him so we bought a Sleep Number bed. We found out later that the problem was not exactly related to our mattress, but that he has herniated discs in his back. Still, the Sleep Number product gave him some physical relief. Their sales representative was courteous and informative. My husband had done some research, so we knew what kind of mattress and everything that we wanted. But the sales representative was very kind nevertheless. The bed was delivered to our house then we set it up ourselves. I was surprised that it was all plastic. But other than that, the quality is very good. It's been a positive experience overall, we haven't had any problems with Sleep Number.

My mother and a bunch of other people I knew, who had Sleep Number, recommended them. My old mattress was all worn out so I got their most basic bed. The sales rep was good and she let us try a couple. They had a bunch of their models on display. We had some questions about what the differences were between the different models and she did fine. I like the bed well enough. I like the fact that we can set the two sides separately and I could play around with it until I got it where I wanted it. I'd certainly recommend anyone to check Sleep Number out. Overall, it was an easy experience. I just went to the store, checked it out, liked it, scheduled delivery, and it showed up.

Our in-laws have Sleep Number and we heard great things so we got one too. We purchased the mattress and the base. It was lovely interacting with their reps. Everybody was very nice and the guys who came to deliver it were very nice too. They were awesome, courteous, nice and helpful, and they answered any questions I had. The quality is great. The only complaint I have is that the legs for the base of the bed costs a 100+ bucks so we didn’t purchase them. But other than that, I have no complaint.

My husband and I are getting older and we have different sleeping styles. he likes the bed harder and I like it softer so we bought a Sleep Number mattress. I opted to get the basic model and put a foam on top of it to have a better surface on the mattress. The sales rep was very pleasant and the delivery went fine.

I had back surgery, and couldn't sleep in my bed and get out of it. My husband had been looking at the Sleep Number bed for a long time, so he decided it was time to get one because I hadn't slept in my bed for three months. The salesperson was wonderful and very professional. I was impressed with her. She explained everything, and had us lie down on each bed, and it was helpful to be able to do that. The bed we purchased was delivered at my son's house. I like the Sleep Number bed that we got. I was able to sleep in the bed and could get out of it. Overall, it was a very good experience.

Sleep Number was on sale and I've heard great things about them so I got a mattress and a base from them. I also got pillows and bed sheets because of the extra warranty. The sales reps were really helpful and the delivery team was on time, quick, and professional all the way around. It was a great experience. The only downfall is I have to change the remote battery real quick.

My son had a surgery and they’re well-pleased with their Sleep Number. I've had a hip surgery and I was having trouble sleeping in my regular bed so I thought maybe Sleep Number would help. They delivered the bed and they were very nice and helpful in putting it up and very neat about everything too. I'm pleased with the base that lifts both the foot and the head but the mattress doesn’t suit me too well. I feel that the mattress has ridges in it at times and I have a little trouble sleeping very comfortably in it.

I previously had an airbed from a different brand but I saw Sleep Number was having a sale and we also needed a new mattress so we got one of their mattresses. We ordered it over the phone and it was shipped to us. Everything was good and the bed was easy to set up. We're happy with our purchase and I will recommend them to a friend.

I sleep on a Sleep Number bed and it's all right. I'm satisfied with it but I'm not giving it a 100%.

I've back issues and I've heard good things about Sleep Number. We went to their store and they were nice and personable.They had us try out a few things. The delivery team was quick. I watched them and was amazed at how quickly they put the bed together. They seemed very well rehearsed. We're pretty happy with the quality of our bed - it's good. I'd recommend Sleep Number.

We've already had Sleep Number for about 11 years. Recently, we bought a whole new bed and we love it. We had a great time with their sales reps and their guys were also great and quick during the delivery and setup of the bed.

Several friends and my daughter had all bought Sleep Number and they enjoyed it so I got a mattress for myself. Nancy, their sales representative was absolutely fantastic. I went in first to just get some information. Nancy took her time and explained all the different features. She found what my Sleep Number was and she helped me to find which pillow felt the best for me because I was also interested in it. When I brought my husband in, she went through the same thing with him. I never had such good customer service as I did from her.

Both my husband and I have back problems and we've been sleeping in recliners for the past 15 years. We decided it was about time to find a bed that we could sleep in and we got the king-size dual bed from Sleep Number that has the lift with the head and foot. At first we got the mattress protector and I just now purchased the sheet set for it a couple of days ago.

I had previously bought a Sleep Number and I just got another one. The quality of the bed is really good. We set it up ourselves and we had no problems doing it.

I couldn’t find a good bed and I've also heard good things about Sleep Number from my friends. I have a little back issue and I wanted to get comfortable so I want something that I can adjust. I had a good time with their sales rep. He was excellent, very knowledgeable, and showed me everything. Their delivery team was quick and right on time. I'm happy with my Sleep Number bed.

We did a lot of research. We went and talked to the representative over at Water For The Lakes and then we came back and did some more research, and decided to get the Sleep Number bed. Dotty was our sales rep and she was excellent. She answered all of our questions and addressed all of our concerns. She under-promised and over-performed. We purchased the mattress and the inflation kit that comes with it. We scheduled home delivery and it was sooner than the norm. It was seamless. Their team did a great job putting the bed together and it works fine. It’s a marvelous product that went beyond my expectations. I have recommended Sleep Number to friends.

Their customer service was awesome when I ordered my bed. It also arrived perfectly on time and there was no damage or anything. Before having my Sleep Number bed, I was having a hard time sleeping and I was having a lot of back pain. A friend suggested Sleep Number and so I decided to try it. I've since been sleeping like a babe. My shoulders and hips don’t ache and my back doesn’t hurt anymore.

We were greeted immediately when we entered the store. Jerry was very knowledgeable and answered all our questions. There was no high pressure sales pitch, just a confirmation of when the sale ended. We will likely make the decision to purchase in the next day or so.

My wife wanted a Sleep Number. It has an app to let you know how you sleep and that app is very helpful. Their sales professional gave us great service. We bought the base, a mattress, and pillows. The delivery was wonderful, the crew was in and out fast.

My wife and I hadn't been sleeping well and we saw a lot of advertisements about Sleep Number so we went into the store to check it out. The lady at the store was very informative. She gave us the full demonstration and then we ended up buying the base and the mattress. We had it delivered to our home and the delivery team was on time, careful and very professional. They quickly got it done and they did a good job. The whole thing has been top-notch to this point. We had a great experience with them and it's worth the time and investment.

I've had a Sleep Number bed for ten years. So I bought another one and I'm very happy. I wouldn't sleep on anything else. The sales rep was fine. I knew what I wanted, so it was just a matter of walking in the store and telling them what I wanted. It happened to be on sale and I got a good price on it.

We got a Sleep Number bed and base for its adjustability. Their sales rep was very informative and the delivery team was very professional. So far, the quality is good.

We purchased a Sleep Number bed for my wife’s back. I feel great about its quality. Our experience has been fantastic, and I would recommend them.

I have a bad back, and I had gotten a Tempur-Pedic and I hated it. I couldn't roll over on it, so I finally decided to go with Sleep Number. Their sales reps were fine but I knew what I wanted so it took very little time for me to buy it. My husband and I are both 81 so I had to get my son and some other people to come and set it up, but it was easy. I already had a good base that lifts up on both ends like a hospital bed so I only got the mattress. The first few nights, I loved it and I got up, I wasn't as stiff. I could straighten up pretty much as soon as I got out of bed and I thought it was wonderful. Then I had to go get an MRI and laying there for 45 with my back end and that's what started me not being able to lay down. I don't know that it's the bed that's the problem or whether it's just my back. I sleep in the chair now. I've tried different numbers on it, and I need to try more sitting up and raising the head up.

We were looking for a new mattress that would meet the needs of my wife and I. We like different types of mattresses. We went to the retail store a couple of times and interacted with a helpful gentleman who assisted us in deciding which one was right for us. We ended up buying a good quality mattress from Sleep Number.

I purchased the base, mattress and pillows from Sleep Number and I'm really happy with them but my husband is not as impressed as I am and still likes our old mattress. I went back to the store three different times, so it wasn’t something that we did lightly because it's a lot of money to us for a bed. Because of the money involved, it was a little stressful and I signed up for their credit card which wasn’t necessarily what I wanted to do, but what I ended up doing. Every time I go back to the store, the salesperson I was dealing with was very helpful. I asked a lot of questions and she was never short or impatient with me. Then during the delivery, my husband was there and said they were extremely efficient and that he was impressed.

It has been very pleasant with Sleep Number. Home delivery was very good and the sales rep was very professional. He was interested in making a sale and was a little pushy, but not too much. The bed has very good quality. Sleep Number makes it difficult to sleep on some other bed when we're traveling.

I wanted to get a better night’s sleep. I got Sleep Number's i8 and purchasing it was pretty easy. We looked in the store first and test drove several mattresses then I ended up purchasing over the phone about a week or two later. The bed is good. It's more comfortable and I definitely have a better night’s sleep since using it. It also makes watching TV a lot better. I have recommended it to other people. It was a pleasant and an easy experience overall.

My wife has Rheumatoid Arthritis and Sleep Number has helped her a lot. We purchased the king size bed and another one for our 17-year-old son. The sales representative was wonderful and very informative. The delivery team was very easy and professional as well. I asked if I needed to move the end tables and they said that they would take care of it, they did everything. It's a lot better quality mattress. Just continue the good work, Sleep Number.

Once I was on the Sleep Number bed, there’s really nothing else I can do but buy it. Their store was great but the bed sells itself. I couldn’t imagine not having it even though it costs as much as a small car. It is pricey but I'm sleeping great on it. The delivery team was fantastic. They were definitely on time and were really helpful. They set up the bed and went through how everything works and so I had a good experience. Sleep Number has been really helpful.

I had a bad back and Sleep Number seemed like a good idea so we got the base and the mattress. The sales reps were good, knowledgeable, and friendly. The delivery crew is good, courteous, and gave me a ballpark time when they’d arrive. I love the overall quality of the bed and now, I don’t wake up with back pain every day because I sleep better and comfortably. It’s also good to be able to adjust the bed.

We bought a Sleep Number c2 mattress. We had it financed and it went like a breeze. The sales rep was very friendly. He said he was new but he was in control and was well-trained. The delivery people were also good. They finished it up really quickly and then left without making a mess. We love our Sleep Number bed. It's very lightweight and easy to change the sheets. I've had issues with the previous mattress because it was very soft and though it took a while for us to come up with the exact number, I never had any back issues from day one with our c2 mattress. I’m already recommending it to friends.

We had a Sleep Number before and bought a mattress and base from them again. Their staff were really good. The sales agent took us around, showed us all the different options and lines that were available, and the delivery team was quick, efficient, careful and made sure they didn’t bang anything up.

I have problems with my back and not being able to sleep. I went to the Sleep Number store mattress-shopping in general and I was open to suggestions because I had no idea. I went a couple of times and then I took my husband back, and the sales people were patient with me. They were friendly and answered all my questions. We bought a mattress, the frame, the one that tilts, and the sheets. The delivery team was good, quick, and I asked questions while they were doing the setup and they had no problems answering it. Then they showed me how to use it, explained the manuals, and even helped me put on the mattress cover that I bought with it.

My wife wanted Sleep Number, so we got the base, the pad and the pillow. The sales professionals were all very helpful. Plus, Sleep Number products are excellent.

Jeff was really nice and answered all our questions. We got a mattress then we had it delivered and we set it up. I thought that it's a very good quality bed. It was a positive experience, wished we had bought a Sleep Number earlier.

Sleep Number sales reps were helpful. I like the bed when I looked at it. I then purchased one and have it delivered to my home. Since using my Sleep Number bed, I noticed a good difference on my knees.

My husband was having some back issues that's why we decided to try Sleep Number, and that we would have the flexibility. I ordered it online and had a couple of questions about shipping. We did it via chat and the customer service was great. We purchased the mattress with a base then I did the IQ, the interface with the app and I love it. The delivery team came in, they were fast and explained everything to us thoroughly. They were very careful not to hit anything and it was excellent. Sleep Number's the best purchase we’ve ever made. The quality's fantastic and it's well worth the money. It was very customer-oriented, fast, and friendly. I've recommended it to anybody I talk to.

We had several friends that had Sleep Number and we were disgusted one bed after the other, and I have poor health. Sleep Number is pretty nice and I like it a lot. It's convenient to be able to get me up and is comfortable. We've had a better experience with it than what we've had with a lot of other bed types.

We were ready for a new bed and I thought I'd give Sleep Number a try. The sales rep was very helpful and knowledgeable. My husband was here during the delivery and that’s the only thing I wish I had given a little bit more. It's pretty easy to put the bed together and it was $120 for them to come deliver it and put it together, which is expensive for what it entails. But since we had never purchased one before we didn’t know and they didn’t make us aware of how it is to put it together. That’s something I wouldn’t do again if I purchased one. But the delivery team came in, took our mattress away and did their job which was fine.

I was having back pains for a while and we thought maybe Sleep Number would help. We went and tried it out in the store and it was comfortable. The sales rep was knowledgeable and able to answer all of our questions. The delivery team came right on time. They were really professional putting the bed together and they explained to us what they were doing. We were getting ready to get a new carpet installed in the bedroom right after the bed was delivered and concerned about having to take the bed apart to move it after not having it for very long. The delivery team was really helpful in teaching us how to break the bed down and put it back together. When the time came for us to do that, we had no problems. The bed is excellent and it's everything we were expecting. It's a big investment and we're really happy with the purchase and the overall result.

I needed a new mattress and wanted the capability to raise the back and legs. The Sleep Number manager was really good and so was the installation crew. Although the bed is very expensive, the quality is there, and they obviously have a good warranty. My husband and I both sleep better in our Sleep Number bed. We got the split bed and don't have a problem with it.

My back was giving me trouble sleeping. I got into the Sleep Number bed and it was delicious. I bought the cozy sheet part with the pillowcase which is so warm and cuddly. I didn’t get any pillows, and they should have given me some for as much as I paid for it. I started off with 45 or 50, but I have to go up to 100 as I like it more solid-like. The mattress is really nice and it’s just the way I want it. It’s wonderful and there’s nothing better than that.

The cost and process to return a Sleep Number bed is not made clear enough at the time of sale and the process of contacting the company to inform them that you want to return the bed is frustrating. It took me three days of calling, was disconnected after being on hold for nearly 40 minutes the first time, then called again the next day, was on hold for about 20 minutes, transferred to another department and disconnected again.

This was the easiest purchase I ever made of a mattress. I never even visited a store, I did it all online and the delivery team were very professional and courteous. Everything was as described. I also have the peace of mind knowing that if I do not like it they will come get it.

Our experience buying the bed was great. The lady from the store was very helpful. After that the impressions are not good at all. The carriers bringing the mattress were not the best. They told me the bed would accommodate itself as the foams unshrunk, which didn't completely happen so I called customer service for this and they informed me that the technician cost 179.00 but for this time they would waive it, you just install my mattress and you are "waiving" a technician. The couple of times I have called for this same matter, the people talk to me like if I was a bother to them. Not only that, when the technician does his work you have to pack the old parts and ship them myself. This should be informed before you buy a bed and not put it in the fine prints that you don't read at the time you are being persuaded to buy a 3000 mattress.

We were in the process of moving so the delivery of our Sleep Number bed was timed well. The quality of the bed is good and we're fine with it.

After hearing the Sleep Number commercials, I went to their store to try one out. I purchased a mattress and the sales rep did a good job and explained everything. The delivery team also did a good job and they set it up. I like the quality of the bed.

We knew a couple of people that had bought a Sleep Number. We have extenuating circumstances here in our home; my wife is a triple amputee. The Sleep Number bed, being able to maintain the same level of the mattress all the time, works very well for her. We’ve tried the foam mattresses, and over time, they did not come back to their original memory and they left her laying in a hole. So far, the Sleep Number bed has worked very well for her. We also enjoy the elevation features on it.

We got a mattress, base, and some pillows from Sleep Number. I’m wondering if we should have gotten the one that had the two sides. She likes to sleep sitting up and that gives me some back issues. I like the overall quality and have no issues with the product at all. As a matter of fact, I have a friend that I talked into one. I just wish I had more time to sleep in it.

My wife and I have bad backs, so we bought a Sleep Number Split King and the base. The sales representative, Cora, was a great gal. The delivery team is fine, however, I didn’t like the way they installed it. One bed is higher than the other. But at this time, the quality of our bed is very good, and we're happy with our experience.

I wanted a king size bed that didn't have a big hump in the middle and all that I'd seen has one where they have a big support. I bought from Sleep Number a number of years ago and returned it because I felt the hump but apparently it has been improved. This one we bought doesn't seem to have that and so far, it's excellent. My husband and I keep it on the highest number and we just haven't moved it.

We had a Sleep Number bed previously which we've had since about 1999. This time around, we got the adjustable frame where the head and feet go up. We also bought a pillow, the mattress, and the sheets to go on it because with the split on the sheets, I can't find anything that would work. We dealt with a woman who was very good. We knew we wanted an adjustable bed, and we knew we wanted a split, we knew we wanted that California King because we already had the actual bed before. She helped us decide exactly which one would be right for us. The purchase experience was an enjoyable time.

I had Tempur-Pedic and I hated it. I went into the Sleep Number store three separate times and I had three separate sales reps but everyone was great and knowledgeable. It's a big and costly purchase to make so I appreciated not having a high-pressure sales pitch but time to make a decision. The delivery went great and very smooth. It's very comfortable and I love the quality.

I have been having problems with my back and thighs. Other owners that have Sleep Number said that it helped them tremendously and that's the reason I bought one. The sales reps were very patient and helpful. Delivery was very efficient and a lot quicker than what I thought it was gonna be. I was back at work in a timely manner. I love the quality of the bed and I like that I can control the firmness of the mattress.

I've had various back problems and I was not comfortable with the current bed so we shopped for Sleep Number. We walked into the store and had a great time. The reps greeted us professionally, answered all our questions, and let us find out all the samples there on the showroom floor. The people who delivered our order knew exactly what they were doing and cleaned up after themselves. The bed has helped a lot with my back problems and it's very comfortable to adjust and watch TV at night before going to bed. We've been very happy with it.

We went to a Sleep Number store and I liked it when I lied down on their mattresses. Our saleslady was wonderful. There was no pressure and no trying to oversell us on something we couldn’t afford. She knew we were looking for a cheaper bed and their cheapest one was on sale so that’s what I got. It's very good. I have recommended it to other people.

My grandparents have a Sleep Number so we thought we'd give it a try. I bought everything over the internet and the delivery was easy. We had them set the bed up. However, it was the worst night's sleep I ever had. It was just an overpriced air bed and like sleeping on a regular bed. There wasn't a lot of padding in between anything and we even bought one of the toppers. If I spend $4,000 on a bed, I shouldn't have to buy anything extra like a topper. We had it maybe 60-something days then called them up and they came and picked it up because we had a 90-day experience thing. It was a little expensive for what they charged as far as their shipping, and we had to pay restocking and pickup fee. To have it brought here, put in and then taken out was almost 400 bucks.

We bought a Sleep Number mattress and the mechanism to raise the bed up and down. We scheduled for a home delivery, and everything was put together correctly and it's working okay.

I got a queen-sized bed and only have one side with the Sleep Number on it. I thought it was a good idea because I was having trouble sleeping. Their mattress is of good quality and I am happy with it. The sales rep very helpful and the delivery team went fine.

We needed a new bed, and were referred to Sleep Number by a friend who liked her bed a lot. We then bought a Sleep Number mattress and base. The sales reps were helpful. We started with one lady and since she was busy, she handed us off to another. They were both fine. Additionally, the delivery guys were great and on time. We were happy with the experience and would probably go back.

I heard that Sleep Number was very, very good so we went in and tested them and then decided that we would buy one. We bought the king-size mattress that splits, has the adjustable framework, a mattress pad and two sets of sheets and pillows, and they were all wonderful. I had a little bit of concern, however, as when you raise up the foot, something goes wrong as it seems the motor is making noise. Nevertheless, overall, I have no problems.

A friend of mine bought Sleep Number so I was then persuaded to get one too. I have a c2 mattress plus the base, and the overall quality is really good. The sales rep was very pleasant and they answered all the questions that we asked. The delivery was good and very smooth. The product was installed in 15 or 20 minutes!

I bought a Sleep Number mattress and the base. I put so much down payment and then I got Sleep Number credit and they should be paid off in the next month or so. Their delivery team was great, explanatory, and professional. I love the quality of the bed.

I bought a bunch of stuff from Sleep Number. I got the Flex2, some pillows, cover, and the cooling sheet. It’s been a great experience all the way through and I'm very pleased with my experience. I’ve told other people about Sleep Number.

I was in the market for a bed, and I read the reviews of Sleep Number and it seemed like something I wanted to try. We bought the base, mattress and sheets online. The online consultant was awesome and the installation guys were great and on time. The product is definitely as advertised and it's my wife's favorite thing besides me.

I’ve been a customer of Sleep Number for five years. The first time we purchased, I was suffering from back pain and the bed helped a lot. This second time was for my daughter ‘cause she's also suffering from back pain. We have two full beds and two mattresses for the other kids. The only problem was that the bed had stains on it and the guy that delivered the bed was supposed to report it to the Sleep Number office to replace the part. We haven’t received a new part nor any calls from them, and we’re still waiting. It’s not that we cannot use the bed, but it has some oil stains.

My husband did the research and he was the one who decided to get a Sleep Number for our back issues. We got a base, the mattress and pillows, and everything has been very good overall.

We've had a queen size Sleep Number bed for years which we've always like and also a twin we've just bought. The Sleep Number beds work well and I could adjust them unlike a regular bed. Our recent purchase went very quickly because their sales reps were able to pull up information from our previous purchase and see what we already have, and just gave us the equivalent in twin. The delivery guys were quick in putting the bed together and efficient in taking away all the boxes and packing. The bed has very good quality. We’ll continue to buy Sleep Number beds forever. My husband's daughter bought one because we recommended it.

I want to sell my Sleep Number. It is because my wife died. We bought it once she got out of the hospital. So we got it and she got pretty ill and she didn't like the bed anymore, so I made other arrangements. She died and I don't want the bed. I'd laid back in it and it's not something that I'm crazy about.

I purchased a Sleep Number bed with dual temp and adjustable platform. Nothing was easy about this bed. The customer service has been horrible. The salesman can only tell us to call the 800 number. Why can't the salesman help customers return items? The local store doesn't even carry anything; we have to have it shipped to the house. The dual temp fans wouldn't work like the show floor one did, so we called the 800 number to get new fans sent to us. Once we got those new fans, we installed them but they were not any better. We backed all the fans, straps and pad to return in Idaho Falls. Once we got there, they said that we would have to call the 800 number again to get boxes sent to our home to return the system.

Although I really wanted to like this bed (I have given it an 8 month try, tossing and turning, figuring out which number I am, and trying various pillows and positions), I find it to be uncomfortable, unsupportive, uneven, and inconsistent in terms of the range of pressure. My fiancé bought it during the holidays for almost 8k and it just hasn't been a good experience for me since day 1. The number 100 is very firm and as you go down it decreases in pressure very very little (still firm) until you hit 30. After 30 it is like you're lying on mashed potatoes the bed becomes uneven, mushy, and unsupportive. I have slept in some extremely comfortable beds in my life and I seem to go for a cushy surface with deeper underlying support. This bed does not have that despite trying many different numbers. It seems you either have very firm or very mushy.