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Purple Mattress

Purple Mattress
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Overall Satisfaction Rating 4.02/5
  • 5 stars
    24
  • 4 stars
    7
  • 3 stars
    3
  • 2 stars
    1
  • 1 stars
    6
Based on 41 ratings

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Purple designs its mattresses for pressure relief with layers of support form, comfort foam and hyper-elastic polymer to accommodate all sleeping positions. Each mattress comes with a 100-night trial, and shipping and returns are free. The Purple Mattress starts at $649, the Purple Hybrid starts at $1,299 and the Purple Hybrid Premier starts at $1,899.

BOTTOM LINE

Purple offers an alternative to memory foam mattresses with its smart grid technology. While the original model doesn't allow you to choose a firmness level, they're designed to be medium-firm, which should suit most sleepers.

PROS

  • Designed for pressure relief
  • 100-night in-home trial
  • Alternative to memory foam
  • Supporting products available

CONS

  • Original mattress has less edge support
  • Mattresses are heavy

Top Purple Mattress Reviews We Found

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Rated with 5 stars
Verified Reviewer

I sleep all night without tossing and turning. No more aches and pains. My back quit hurting. I'm feeling great. I sleep so much better. I have enough energy that help me get through my day without taking naps.

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Rated with 4 stars
Verified Reviewer

Had issues with shoulder pain. Purple reduced pressure points. It sleeps cooler and made me sleep more restfully. Price was more than I wanted to spend, but love it so far. We will see how it holds up over time.

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    Are you this business?

    What is Purple mattress?

    Purple mattresses are marketed as an alternative to popular memory foam mattresses that are designed specifically to relieve pressure. Purple operates entirely online and offers free shipping and returns, plus a 100-night trial and the Purple mattress warranty is 10 years. In addition to two mattress models, Purple sells pillows, bedding, mattress protectors, mattress platforms, power bases and pet beds.


    100-night risk-free trial

    Free shipping & returns

    10-year warranty

    Purple mattress materials and construction

    Original Purple mattresses are made with layers of support foam, comfort foam and Purple’s unique Smart Comfort Grid technology made of hyper-elastic polymer addressing pressure points and providing extra support to areas like your shoulders and hips.

    The New Purple mattress combines its Smart Comfort Grid technology with support coils, making it more of a hybrid mattress offering.

    purple mattress materials

    Purple mattress comfort

    Both models from Purple offer pressure relief and motion isolation while also designed to sleep cool. Some individuals may find more support on a spring mattress, which the New Purple mattress provides as the brand’s hybrid model. All Purple mattresses are non-toxic and hypoallergenic. Unlike traditional memory foam mattresses, Purple mattresses’ top grid layer provides sleepers with firmer support, so they don’t feel as if they’re “sinking in.”

    • Firmness: The Original Purple mattress is a medium-firm mattress, generally ranking around 6/10 on the firmness scale. The New Purple mattress comes in three firmness levels: soft, medium and firm.
    • Sleeping position: Purple mattresses are designed for all sleeping positions, including side, stomach, and back.
    • Motion transfer: Purple’s Smart Comfort Grid is motion-isolating.
    • Edge support: The New Purple mattress has improved edge support.
    • Sleeping hot: Unlike traditional memory foam mattresses, the Smart Comfort Grid allows for consistent airflow and helps draw away body heat while you sleep.
    purple mattress comfort

    Purple mattress prices

    Purple sells two mattress models: the Original Purple mattress and the New Purple mattress. Price ranges from $649-$1899, but the average Purple mattress cost is $999 for a queen. Financing is available.

    Mattress SizeOriginal PurpleNew Purple
    Twin$649$1299
    Full$899$1499
    Queen$999$1599
    King$1299$1899
    California King$1299$1899

    Are Purple mattresses good?

    Purple mattresses may be a great choice for anyone looking for an alternative to memory foam or traditional spring mattresses. The advanced Smart Grid Technology provides a lot of promise in the areas of pressure relief, body contouring, support and cooling. While prices are a bit higher than traditional middle-of-the-line innerspring mattresses, they’re about on par with foam mattresses, hybrid mattresses and other bed-in-a-box brands. With a 100-night risk-free trial, we think Purple mattresses are certainly worth trying.

    Purple Mattress Reviews

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    How do I know I can trust these reviews about Purple Mattress?
    How do I know I can trust these reviews about Purple Mattress?
    • 2,432,464 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 3, 2020

    After sleeping at my sister's one night I realized the next morning I had slept more soundly than I had in many months. The next morning, I exclaimed that I had much less arthritic pain than usual, and learned I'd slept on a Purple mattress. I took the Purple quiz and purchased just the right mattress for my home and have reaped the benefits of better, longer sleep and far less leg pain.

    3 people found this review helpful
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer
    Original review: July 29, 2020

    I have suffered from low back pain for about 15 years, I've been to chiropractors, physical therapy, and pain doctors. We just got our Purple 4 Mattress 6 nights ago, and I absolutely love it. I sleep all night, and when I get out of bed in the morning I can stand straight up with very little pain... I do still have some but I think with a few more weeks using the purple mattress it will be gone. Also, my hands used to fall asleep at night, and haven't once since I've been in the Purple Mattress. In my opinion, it was worth the money! I wish we would've bought it a long time ago.

    3 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer
      Original review: June 25, 2020

      Starting looking for the right mattress in Nov 2019. We tried 4 different ones. Layla, Beautyrest, Foster & Stearns and DreamCloud. Then we decided to give PURPLE a try after a friend referred it and long conversations with several different sales folks who actually answer the phone and respond to emails. We got the Hybrid 4, the one with the 4" crate due to the fact we are a little on the heavy side and did not want to sleep on the coils. It is perfect.

      With memory foam you will sink in, and when you move it takes a few minutes to expand back to shape. NOT the case with PURPLE. That crate comes right back like it's trying to support your move. Also it cool! Like not hot kinda cool. It addresses all of the pressure points and my arms no longer fall asleep and my hips aren't slipping out. We are side, back and stomach sleepers. The price is steep and it's not a long trial or lifetime warranty however after one night we knew it was well worth it. I hope I can still say that in 10 years.

      8 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: May 9, 2020

      The purple mattress was recommended to us by a friend. My husband and I had been trying to find a good quality mattress that was comfortable for both of us. We had tried pretty much every brand of mattress at several different stores, laying on all of them and couldn't find one that we both liked. We decided to try the Purple Mattress, knowing that we had a one hundred day "trial" and if we weren't happy with it the Company would pick it up and refund our money. We have loved our mattress since the first night we received it, we feel well rested and do not wake up with back aches. We highly recommend this mattress.

      8 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: April 30, 2020

      This is the first new mattress my husband and I have purchased since we were married in 2001. Our first mattress was the one he already owned prior to our marriage. Over the years, we have both suffered from injuries/illnesses that effect our spines and joints. After a failed back surgery in 2010, I was unable to lay flat in a bed. I also have rheumatoid arthritis which caused me to need a total hip replacement in 2014. Due to complications, I ended up having to have my entire right leg and hip joint amputated. Between the back and the hip issues, until we purchased the new Purple Mattress in 2018, I had been only able to sleep in a recliner, thinking that wound be my only option for the rest of my life. My husband did a lot of research on mattresses and decided to buy a Purple, primarily for himself due to his shoulder and back injuries.

      Once it arrived, I laid down on the bed just to try it out. To my complete surprise it was so comfortable and supportive I fell asleep! I have been able to sleep in our bed since we bought the Purple Mattress for the first time in 8 years! My husband also says it allows him to sleep well, comfortably and without added pain to his shoulders and back. We HIGHLY RECOMMEND the Purple Mattress! The prose is affordable and the comfort and support are amazing!

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 12, 2020

      I ordered the Purple Hybrid Premier King for $2799. The website lead me to believe with the purchase of the mattress the company was offering a free gift deal with a value of $193. (Free set of king sized sheets and a free king plush pillow.) So I order and addition King Plush pillow for $64 as well to make it a set. I also purchased the mattress protector for $109. My total was $2972 without tax. I was very excited because I have wanted a Purple Mattress for years. Like many online shoppers I searched for any promo codes that may be available to apply to my purchase and found one that gave me an additional $150.00 off the $2972 plus tax total. Which matters even more because my purchase would be "cash" outright not financing or charging on a credit card.

      When my PayPal receipt came to my email I realized that I was charged a total of $3241.14. A difference of $287.14. I called customer services to get it worked out. I was told it was because I "stacked coupons". They used the coupon and did not honor the deal from the website which I argued was NOT a coupon but a price from the internet purchase. The lady told me in a nice way that is your policy. No stacking coupons and that the "free gift" was a coupon. I then requested my purchase be canceled!!!! I would have never thought applying the "Promo Code" would increase my purchase total. I find it very disheartening that a company would advertise one thing then not honor it! PURPLE is not the company to purchase a mattress from!

      5 people found this review helpful
      Rated with 5 stars
      profile pic of the author
      Verified Reviewer
      Original review: Aug. 6, 2020

      It's a great mattress. Never dips or holds heat. An awesome full night of sleep every night. Have been through so many mattresses in the past 8 years. Finally got the right one! Son slept on it when he came for a visit. He's a big fellow and said he sleepy great.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: July 24, 2020

      Purple's comfort level is poor to very poor. A foam topper is needed to alleviate the aches and pains it causes and to make it bearable. It is so poor at heat dissipation that you'll be dripping with sweat by morning in spite of keeping the room at 72 degrees F. It may not break eggs falling on it but it WILL break your back. It is a regrettable purchase.

      4 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: July 23, 2020

      The 100 day test was really great. It gives you enough time to make sure it’s right for you. This has turned out to be the best mattress I have ever owned! They offer a military discount as well. The white glove delivery was fast and very efficient. They took away the old mattress and cleaned up beautifully. Very good experience.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: June 11, 2020

      DO NOT BUY PURPLE MATTRESS. Although I thought it was great to sleep in we needed to return due to shoulder pain, they talk us into upgrading for the more expensive mattress and tell me the return is no problem, they handle all of it. I keep emailing and calling for instructions because the new one is on the way and the old one needs to be taken out. No one gets back to you. Now the new one is here, on the floor blocking my bathroom- they are too heavy to move on your own and the old one is here too, still on the bed.

      NOW Purple tells me I have to arrange for the pick up and donation of the first mattress or they will charge me for both. If I knew this I wouldn't have upgraded- or I would have made arrangements days ago. It might be like this for weeks- and Purple is NOT helping- all of the sudden it's all my responsibility to do their job and what they advertise. DON'T BELIEVE THEIR FRIENDLY ATTITUDE. it's not what they advertise. They are liars and falsely advertise. They do Not make the return a simple process like they say even if you upgrade and buy another.

      36 people found this review helpful
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      Purple Mattress Company Information

      Company Name:
      Purple Mattress
      Website:
      purple.com