This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
GhostBed’s cooling mattresses work well for every sleep position. The original GhostBed model is an affordable mixed-foam mattress. The Luxe offers heightened comfort and Medium firmness. The Flex is a hybrid model that offers the coolest sleep of the three mattresses. 101-day sleep trials let users take their time when making a decision.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Virtually silent
- 20- or 25-year warranty
- Good motion absorption
- 30-night break-in required before return
GhostBed’s line of three mattresses provides a medium to medium firm sleep with cooling technologies at a reasonable price. All sleeping positions are well accommodated.
GhostBed mattress construction and materials
The original GhostBed models are eleven inches thick, while the GhostBed Luxe and GhostBed Flex are thirteen inches. The GhostBed has 1.5 inches of aerated latex foam, two inches of gel memory foam, seven and a half inches of high-density foam, and a cover made of viscose and polyester. The GhostBed Luxe has a “Ghost Hug” topper to keep sleepers cool, an inch of gel memory foam, two layers of phase-change material, gel memory foam, a bounce layer and a thick base of high-density memory foam. The GhostBed Flex is a hybrid mattress with a cooling cover, several layers of memory foam and a layer of reinforced support coils.
GhostBed mattress comfort
GhostBed prides itself on providing one of the coolest sleeps around. Cooling materials used in all three mattresses help even hot sleepers feel cool during the night. The GhostBed and GhostBed Flex are a Medium Firm, or 6, on the traditional mattress firmness scale. The GhostBed Luxe is a 5 or Medium. The original GhostBed is notable for its conforming memory foam with some added responsiveness from latex. The Luxe has the highest conforming ability and is great for those with aches and pains. The Flex is the most cooling option.
- Firmness: The original GhostBed and GhostBed Flex are classified as Medium Firm. The GhostBed Luxe is Medium on the firmness scale.
- Sleeping position: The GhostBed Luxe is the most accommodating model. It sleeps most weights in any position. The GhostBed and GhostBed Flex sleep most weights and positions well, but lighter weights sleeping on their stomachs might not sleep as comfortably.
- Motion transfer: All three models from GhostBed do a great job absorbing motion on the mattress.
- Edge support: The GhostBed and GhostBed Luxe have good edge support, although you can still expect some sinkage when sitting on the edge of the bed. The GhostBed Flex, like other hybrid models, has very good edge support.
- Sleeping hot: The GhostBed Flex is the best choice for hot sleepers, but the GhostBed and GhostBed Luxe also allow for cool sleep.
GhostBed mattress prices
The GhostBed has a low cost when compared to mattresses with similar construction and materials. The GhostBed Luxe, as the name implies, is a bit pricier but offers some premium components that are worth the higher price tag. The GhostBed Flex is fairly priced when compared to other hybrid mattresses.
|Mattress size||GhostBed cost||GhostBed Luxe cost||GhostBed Flex cost|
Are GhostBed mattresses good?
All three GhostBed mattress models are good. Each offers a cooling night sleep with a high level of comfort at a fair price. The GhostBed Luxe is a good choice for those with aches and pains. The Flex is a great hybrid choice and has the coolest sleep. The original model’s mix of memory foam and latex creates a comfortable sleep at an affordable price.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,213,724 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I purchased their mattress and when I looked at the shipping, I noticed they were sending the wrong mattress. Their mistake. I tried to cancel. They refused. Charged me a restocking fee and shipping.
Terrible mattress -terrible customer service. After inquiring about the mattress via chat, they called me constantly until I purchased a mattress at over $2000. Very aggressive sales pitch. The mattress was poorly made and very soft. They would not honor their refund policy apparently because I mentioned that other sites have the mattress for MUCH lower prices. I followed the rules and filled out a return form like I was instructed to do. They kept telling me that the returns department will determine the "next steps" and the amount of my refund. Well, I never received my money- I had to have my CC company withhold the payment to them.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
I bought a GhostBed Luxe package with the 101-day "money back" guarantee.
A. The bed is terrible and amounts to a torture device. DO NOT listen to Consumer Reports.
B. The customer service is absolutely terrible. They will at first refuse to return the bed, try to get you to change your mind, ask you to fill out multiple requests despite saying the return is valid solely by e-mail or phone request. Then they will refuse to honor their warranty for the full price of the bed.
Be aware that this company misleads the public about their products. My salesperson (Jael) shipped me a $300 bed frame instead of the adjustable $900 frame. The company then informs me that there is no returns unless you pay a restocking fee. I was never told this was a FINAL sale until after I received the order. No customer service. Fraudulent company.
We paid extra for white glove delivery to have the bed set up, they had no idea they were supposed to set it up and we paid them cash to do so. We contacted Ghosted and absolutely no support after our sale. This was a big splurge for us because my husband has a very bad back and hip replacement, we were told this adjustable bed would help tremendously. Not only does it make a loud noise when going up or down, my husband slept intros bed 3 nights before going to the recliner, where he has slept for the last 3 weeks because it's so uncomfortable. We just want to return this bed, but I Can't get anyone to respond, I have screenshots of my attempts.
I recently purchased the Ghost Pillow and I'm so glad I did! It's made a huge difference in my quality of sleep. The pillow is incredibly comfortable and supportive, allowing me to get the rest I need. I wake up feeling more refreshed and energized than before. It's definitely helped me sleep better and I would highly recommend it to anyone looking for an upgrade in their sleep experience.
If you place an order with GhostBed, you cannot cancel it! Even if you cancel within 5 minutes, and they haven't pulled it from stock or shipped the item, you will be forced to pay a restocking fee and a freight fee! I have reported this to BBB and now I am reporting here! Their Customer Service Representatives are less than helpful and blame you for not reading their full policies before you place an order! Who reads all of those before they place an order? Also, in America, we expect FAIR BUSINESS PRACTICES!!! YOU WON'T RECEIVE FAIR TRADE FROM GHOSTBED!!!
This bed is very hard. It does not matter how many layers it has. If you are a side sleeper, this mattress will eat your shoulders. They told me that the mattress just needed to be broken in. Three years later, the bed is still hard, and it’s too late to return it. This should go without saying, do not buy a mattress without trying it out. I thought ghost implied something soft and luxurious, I thought wrong.
I'll admit T was skeptical about the chances of it helping me get and stay asleep throughout the night. I've had the topper in place for a little over a week and I have actually NEVER had such a good refreshing sleep. I am not sure how the topper achieves this, but it does. From the moment I settle down my normal aches and pains seem to disappear. My hips don't bother me and my legs and feet don't bother me. It is literally a life changing bed accessory. I just LOVE it. Thanks, Don
When we were doing purchase, I asked if we didn't like bed, can we return for refund. The sales girl said YES. Bed cost $4529.52. They refunded $1075.68. This is a ** company. Looking for Attorney to take case for the balance Ghostbed OWES ME. Thank God, the money isn't the issue. this company lied, and should be held accountable.
Ghostbed Company Information
- Company Name:
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.