Back Science Reviews

In other beds we've had, we've had to put a topper on top of the bed and those can be really hit-or-miss. But with Back Science, you don't have to worry about that added weight. It was a much nicer overall experience. The representatives in the store were great. They were incredibly knowledgeable, and really, really kind. I had several calls with them to find out the status of the mattress and they did an incredible job with follow-up.

The store rep was very insightful. He gave us all the information we asked for. He worked with us. He let us stay as long as we wanted and try the mattresses as many times as we wanted. So he was great. We were addressing some back pain issues and some nerve issues from the shoulder. Now, I don't wake up aching anymore and my wife is complaining less and less about her shoulders. Whatever technology Back Science is using, it works great. The firmness or the support that the mattress has is in the right places where it accommodates your body good. It's working for us.

We like the mattress a lot. It's been a really good bed and it seems very supportive. It's worth buying and I would recommend it to people.

We don't like the pressure sales type of people and their sales rep was perfect. I told him I have back issues and he showed us around and left us and said, “Hey, you guys look at it.” The no-pressure shopping was phenomenal. What really sold us is their warranty. We love the idea of being able to unzip and replace just parts. If you think of a mattress, it's usually the top part that gets more and more than the bottom, so we love the idea of being able to unzip and replace just the pieces we're gonna need. Also, we love the mattress we got and both my husband and I feel like we get better sleep. I thought I was a firm mattress lover and we ended up with a softer one and it's great.

I've been sleeping on a mediocre mattress my whole life. I really wanted to invest in a good mattress, because you spend a third of your life laying down on it. I figured it would be a very good idea to get something a little more graduated. I went into a mattress store. Back Science was next door to another mattress store and I spoke to the salesman. He was very nice. He's a chiropractor, so he knows what he's talking about. He quickly recommended something that would be the right fit for me. It was a low pressure sale and it was a good feeling all around. I trusted it and I'm happy with my decision.

The customer service is phenomenal. When we first got the bed, it wasn't quite right so they came out, brought the necessary stuff, and readjusted it. They did it in my home so that I didn't have to be without a mattress and they were very accommodating. It was great. Also, since sleeping on the bed, my husband's lower back isn't hurting quite as much and he sleeps solid throughout the night. It works perfect for us and helps us sleep better.