Back Science Reviews

Initially, we were eager about the purchase, but the excitement dimmed as we faced issues. The Back Science mattress is not as comfortable as anticipated, especially given the price, and it retains more heat than we'd like. Despite giving it a solid month, these issues persisted, leading to dissatisfaction. In terms of customer support, the service has been noteworthy. The salesperson, Richard, has been supportive and is actively working to address our concerns. The team has been responsive and it's clear they are attempting to resolve the situation.

After consulting with my chiropractor, I decided to try Back Science Sleep Systems because the manufacturing facility was conveniently local to me. I went to the location and had the opportunity to try out the mattress in-person. Now, after having it installed in my home for about two months, I can report that it has met my expectations quite well. The mattress has definitely improved my comfort level, offering noticeable relief compared to our previous mattress. It's not perfect, but it helps reduce my pain, which is exactly what I was looking for. I would recommend checking out their mattresses. It's a solid product, and I'm happy with my choice.

I was purchasing new furniture for my home upon the recommendation of my realtor and I made the choice to try Back Science. Before buying, I had a chance to test the mattress at the showroom, and I found it to be quite comfortable. When it was delivered and set up in my home, the process was smooth, although I hadn't initially realized that a foundation or box spring was needed, so I had to get that quickly.

My first encounter with the Back Science mattress was alright, though we experienced a hiccup early on. While I hadn't experienced recent back problems, I wanted a mattress similar to one I had over fifteen years ago that worked wonders for my back. Thankfully, they were responsive and made necessary modifications, bringing it closer to the comfort level I previously enjoyed. I would recommend them based on my experience, especially since the owner personally reached out and offered solutions to the issues we encountered.

We were going next door and hadn't planned on visiting the Back Science store but found ourselves walking in. When we arrived, the customer service was terrific—the owner, who we met during our visit, was fantastic and made the store visit very pleasant. The team at the store was exceptionally helpful as well.

I saw Back Science in an online website and in terms of my experience so far, I'd say it's been satisfactory. There aren’t any issues with the product, though I can't predict what the future might bring.

My Back Science mattress is a very good product. My purchasing experience was very positive, and I'm really satisfied with the product itself.

My experience with the mattress so far has been great and there's nothing I would suggest changing for future clients. Also, the in-store customer service was excellent. Overall, everything has been terrific.

I was seeking something specifically beneficial for back support and stumbled across Back Science on the internet. We decided to purchase several of Back Science's mattresses, and every family member has enjoyed their comfort. Our experience was bolstered by fantastic customer service — the support was friendly and helpful, ensuring a smooth buying and delivery process. Our experience has been overwhelmingly positive.

I landed on Back Science after taking some time away from the brand, but when I needed new mattresses, I decided to give them another try. My experience was very positive. Their reps were knowledgeable and professional, effortlessly guiding me through the process and helping me explore different mattress options.

Our Back Science mattress has been great. We love it. We have never slept better and are impressed with the level of support the mattress provides. During the setup and delivery, the customer service was pretty good, effectively addressing all our questions. I felt the pricing was great and found it comparable to other options. While I didn't use their website personally, the overall experience has been positive, and I would rate it highly.

We walked into a Back Science store. I hadn't heard of them prior, but I walked into their location, and I'm glad I did. I was initially dealing with some back issues, and this mattress has made a significant difference— I'm relieved. The experience at their store was straightforward and satisfying; the staff provided accurate and reliable answers to all my inquiries. If a friend asked for my opinion about Back Science, I would definitely recommend them.

Somebody my wife knew referred us to Back Science, and our experience with the mattress has been outstanding. It's very comfortable, and my wife has experienced notably less pain. Overall, I’m very satisfied with the product and can't think of any areas for improvement.

I went into a Back Science store and the visit was good. I had somebody help me, show me a few different beds, and then tried them out. Before purchasing, I didn't really have any major back issues. Now that I have their mattress, I can definitely say I'm resting well—it's quite cozy.

I had purchased my first Back Science mattress, but, unfortunately, it was lost in a house fire. I purchased another from Back Science, however, I quickly discovered that this mattress was too spongy and retained too much heat for my liking. This ultimately led me to decide that I would not choose Back Science again in the future. In terms of customer service, though, I have nothing but compliments for the team. They were consistently courteous and attentive.

We were searching for a bed that offered firmness while still providing a touch of softness. Our previous Sleep Number bed was no longer supportive and began to sag in the middle. During our visit, the staff at Back Science was impressive, ensuring we found exactly what suited our needs.

After some thought, we heard about Back Science while we were shopping for a different mattress. We didn't quite like the feel of the original one we considered, so the salesperson introduced us to Back Science and we got to test it in-store before making our purchase. Our experience with the mattress so far has been positive. However, there was a minor issue, although not with the mattress itself. The frame had a wiring problem, which we might need to contact the store about. But to be clear, we are very satisfied with the Back Science mattress—its feel and comfort are great.

My experience with Back Science was outstanding. During my visit to the store, the sales personnel were incredibly helpful without being intrusive, allowing me the space to explore the beds and try them out at my own pace. When questions arose, a staff member readily provided assistance, ensuring a comfortable and pressure-free experience.

My wife and I both have low back problems, and we first came across Back Science after visiting their store for previous purchases. We've had the sleep system for about a month now, and although it's still too early to determine its long-term effectiveness fully, it already seems better than what we had before. Initially, my wife wasn't seeing the results she hoped for, but after the company sent someone to adjust the system to our needs, the improvement was noticeable. We feel that it has contributed to a more comfortable sleep pattern, even if the full effects will take time to manifest. When considering the value, service, and support we've experienced so far, I'd rate Back Science a 5 for user recommendation and a solid 4 for customer service and pricing.

My experience with Back Science has been quite positive. I'm happy with the product. Compared to what I had before, it's a significant improvement.

Settling on Back Science was influenced by the positive feedback from the salesperson at the store. Initially, I was drawn to its promise of middle back support, which was important given my experience with intermittent lower back pain, likely from running. However, the first night with the mattress was far from ideal. It felt as though I was sleeping downhill, causing buyer’s remorse to creep in. Unfortunately, no one mentioned that it requires a break-in period, but after allowing some time, it began to feel much more comfortable.

The experience has been great, particularly for my wife, who had more trouble sleeping before. The mattress is flat, firm, and it doesn't create a cave-like dip when you're lying down, which has really been a plus for us. It's guaranteed to last 10 years, and so far, so good. We're both very happy with our choice, and it has definitely met our expectations.

I heard about Back Science from a representative in the store, and since then, my experience has been positive. We're really enjoying the mattress and are happy with our purchase. I have noticed some improvement in shoulder and hip pain since using it. My husband didn't have any issues beforehand, but for me, it's been beneficial. The customer service experience was very positive both in-store and afterward. We asked a lot of follow-up questions via email, and the responses were timely and helpful. There's really nothing I feel they could have done differently.

I purchased a mattress from Back Science in November, mainly because it helps with my back issues. While I'm satisfied, my husband isn't too sure about the bed yet. I initially wanted a pillow top for extra hip and shoulder support since I sleep on my side, and this one seemed to meet those needs. The customer service during the purchase was very nice. However, there was a minor issue – they forgot the brackets for the headboard. Fortunately, they returned the next day to fix it, which I appreciated.

I don't have any back problems; I was simply seeking a comfortable mattress, and it does the job well. My experience with the Back Science product has been very positive. It's a comfortable mattress providing excellent support. I haven't noticed any changes other than being pleased with its comfort. I would recommend it to friends and family looking for a good mattress.

I recently purchased a mattress from Back Science based on a referral, and overall, my experience has been positive. Initially, there were a few issues—they sent the wrong size mattress. We ordered a California King but received a standard King instead, which was quite a hassle. However, their customer service was responsive and did their best to resolve the matter, albeit it took a couple of months.

I decided to purchase a mattress from Back Science after receiving a recommendation from my family, who had a positive experience with them. Since getting the mattress, I've noticed significant improvements such as better sleep and less back pain. I had to request an adjustment on the mattress, and their customer service was quick and helpful in addressing my needs. Overall, I am very satisfied with my experience and would highly recommend Back Science.

I recently purchased a mattress from Back Science after doing some online research. I've been really happy with it so far. I also decided to buy their pillow, and it has quickly become my favorite pillow ever. Overall, I'm very satisfied with my purchase and would highly recommend their products. It's a great bed.

I recently visited a store in Agura to look for a new mattress, and I chose Back Science primarily because it was convenient and there were other mattress options nearby for comparison. My experience with the Back Science mattress has been great, and both my husband and I are very happy with its level of support. We were pleasantly surprised to find that the bed also came with massage features, which we did not expect with our purchase.

I had back pain and left hip and leg pain and I had a Tempur-Pedic. It’s less than five years old but it seemed like I sunk into a hole. I had to roll out of it and my back was getting worse with that. I have surgery coming up and I wanna make sure I have a good mattress. The Back Science bed was way too high and we had to get the base off from the Tempur-Pedic. My husband cut a board and we sanded it, and we just need help again to get the mattress up, remove the base, put the boards down and put it back on. The bed is way expensive compared to others like that for over 4,000 and that's without a base. But it is more comfortable and I have a little less pain. My husband is not comfortable lying on his side on the first few nights though and I haven't asked him anymore.