International House of Pancakes (IHOP) Reviews

My dad went to IHOP, 15350 Shawnee Mission Parkway Shawnee, KS 66217, on 1/20/2018 arrived at 7:50 am. He is 89 yrs of age with heart condition. When the Manager seated him on north side of restaurant, my dad asked to be seated on south side to be closer to bathroom because of his heart condition and medications requiring multiple trips to bathroom. The manager refused to seat him in south side open section because they were short on servers. The manager didn’t try to accommodate a senior with disabilities. This request wasn’t unreasonable especially since he frequents this restaurant for breakfast on weekends and some weekdays and always asked to be seated close to bathroom at a table. I am furious they wouldn’t accommodate a senior that frequents this restaurant in the early morning hours which is not a peak time for them.

We have gone to several IHOPs all over the Chicagoland and south suburb areas for the last 20 years. I have to say each experience has been as bad or worse than the last. Do you train your wait staff to be SLOW AND UNCARING? It does not matter what time of day it is or how many people are in the restaurant. It actually takes an hour to get scrambled eggs and an English muffin with only 30 people in the restaurant or if there are 2 or 6 people in our party. Then they charge extra for the English muffin. The staff is mentally challenged when it comes to hospitality and service and mathematics. It just never gets better. We will not be returning to any of your restaurants.

Bad experience Store #3463 in Bel Air, Maryland location - I've only been to IHOP twice, both carry out orders. The first time everything was great! I decided a few days later to order out again -- what a mistake! I spoke with Amanda (443-371-6330) and she put me on hold and then disconnected me. I called back and Amanda put me on hold for about 5 minutes more. Then after finally answering, when I gave her my order (the same as the first time), she said "that sandwich doesn't exist." I said I got it a few days before and she said "that sandwich doesn't exist, are you sure you got that sandwich?" I said, "Yes, it's only a grilled ham and cheese sandwich and fries." She said again, "that sandwich doesn't exist".

You How three IHOP restaurant who don't know how to serve disabled people. I am visually impaired. They do not have Braille menus that's required by federal ADA when they serve food to your customers. It is Cool and a lot of your workers Have a bad attitude yesterday. My daughter and I went to a IHOP on 17th St. before Grand Avenue in Santa Anna. The waitress had a bad Attitude, gave me sourdough toast that I did not ask for, cool eggs when the food should be hot and not taste like they all do. Something about your restaurant the ones on Harbor will not serve me because eight years ago my uncle who is a police officer came and told me to move my RV because McDonald's was talking about towing it.

I have been a loyal IHOP customer for years. I travel with my family quite often and, no matter which state we are in, IHOP has been our first choice for breakfast. Unfortunately, after many years of patronage, our positive experience came to an end on Christmas day of 2017. On this morning, we decided to go to IHOP in 795 South Semoran Boulevard in Orlando Florida (Store #36-081).

I got FOOD POISONING from IHOP!!! I went to the doctor and he confirmed that, and the doctor told me that his son also got Food Poisoning from IHOP!!! It took me 2 weeks to get well. IHOP refused to take any responsibility!! Stay aware!!

Hello I was passing through San Marcos going to San Antonio, and I stopped by IHOP 1920 and where I sat down at a wonderful waiter's table, and I happen to overhear the Manager not letting his staff clock out when they were supposed to, and had them stay longer than supposed to which is awful but the coworkers there seemed so unhappy too. The staff were wonderful to the customers especially our waiter. Except there was this one waitress, I didn't know her name but I know she had a black ponytail, and the way she acted to her coworkers was extremely inappropriate. She was very rude to her customers. I feel so bad for her coworkers. It breaks my heart, I used to be a waitress, and I know it's difficult but the other staff looked like they were having a bad day - good day.

At a stop for lunch with my family, our server, Katrina went above And beyond her customer service duties. She checked on us every 5 minutes or so. However the food took awhile to get to us. The restaurant was not busy, so we couldn't figure out why our order was taking forever. My true reason for this review is to praise Katrina. She was the best server I've ever had. And I'm in the hospitality business! She deserves recognition.

Going into IHOP waiting to be seated we had to wait for over 10 minutes and they wasn't busy. The food was great but the restaurant wasn't all that clean and if my husband didn't make a joke the waitress wouldn't of said too much of anything.

I called in my to go order around 11:02 am. The person that took my order seemed as if she didn't know how to take an order, I was told that it would take 20 minutes before it would be ready. I got there around 11:25 am and waited for my food for another 25 minutes before it was ready. I also ordered a drink which was not readily available when my food came out and requested my hash brown to be crispy which was nowhere near close. This is not the first time that I have had to wait long for a to go order or my order not being correct. I am very unhappy with the service for to go orders. Store#1915 in Lafayette, La Server.

Take a hint. If you don't know how to cook it, don't even try. Stick to breakfast only. Lunch we had today was not fit for consumption. Will never eat lunch again at any Ihop. This store was in Waxahachie Texas. 23.55 was amount of bill.

This morning I visited IHOP for breakfast with my two kids. We waited after ordering food for over 2 hours. Post repeated reminders server came to me and said he forgot about the order and wanted me to reorder. Which I did and again after 30 min I finally left with my hungry kids to go to a place where we could get a decent service. My experience has been very bitter. I do not recommend anyone to go to this place.

Visited the IHOP Restaurant in Lake Wales, Florida store # 36-095. The Server Brittanie ** and the Store Manager Donna ** were exceptional!! In addition to great food the service was above and beyond expectations. My spouse was just out of the Lake Wales Medical Center and not feeling well and the Manager Donna ** attended to our every comfort to include placing an ICE bag on her neck. Just incredible. Brittanie the Server ensured the food was HOT and just the way we wanted it. A real tribute to IHOP employing these special people!!

My family went to the IHOP in Gulf Breeze, Florida. Restaurant number 360172. We used to go every Sunday, but every single time we went, we had problems with either the food, service, wait time, or some other ordeal. We tried going to a further IHOP in Fort Walton beach, but still horrible. They don't apologize, and only make excuses. I always get the egg white fit omelette with dry sour dough toast. It has come hard boiled, not cooked through, half the size, and we always (I mean every single time), get told we can't sub toast for fruit. Which they always end up doing after a very unpleasant confrontation.

I received a birthday certificate for pancakes at IHOP so my husband and I decided to go to the local IHOP in Parker, Colorado. When we arrived I asked the server if I could use the birthday certificate towards a reduction in my meal price instead of receiving an $8.99 specialty pancake platter. She told me whatever I ordered would be reduced in price by $8.99. I ordered a meal that included a side order of pancakes/French toast.

One cashier and we were 4th in line with 4 families behind us. Waited over 30 mins for our food. Service and staff were slow and really just walked around. They need food workers who know what they are doing. This is an express IHOP that just opened and we have heard nothing but complaints about service, cold food, and waiting forever. And we got chocolate milk which is 8 ounces and we had that drink on our 40 mins plus wait and had to buy more drinks. This is Jacksonville IL. We were excited about this opening but after coming once, we won't be back.

Lack of integrity and rude Manager. This morning we visited the La Verne location for a late breakfast. We had purchased a raffle ticket through our children's school a couple years ago, and held it until the time was right. The Gift Certificate was entitled, IHOP #791 1201 Foothill Blv La Verne CA 91750 and was "In the Amount of...Free Complete Meal for a Family of 4" - no expiration date. An ID in red ink on the bottom of the certificate. We presented it to our server, and in about 5 minutes the Manager ** came to our table and said, "Sorry, we can't honor this because there is new ownership." When I asked where on the certificate did it say that this certificate was predicated on ownership, she said that she'd have to contact the owner. I said, "OK, go ahead and give him a call." She said, "I don't think he's available". I told her that was not acceptable, and I think that they should honor it.

I wanted to take my family out for a nice quiet meal and ended up with the complete opposite. First off we saw the hostess outside having a smoke break upon our arrival. I didn't think anything of it and went inside, only to sit there along with 3 other parties waiting to be seated... then he decides to come inside and seat us. We were Sat at a table in front of the kitchen entrance/exit, my 9-month old son was in a highchair at the end of the table (where the servers are walking out with hot foods & beverages... that made me very uneasy.

Been meaning to post this! We went to IHOP in Brooklyn Center, MN and this waitress (Sarah **) gave us a drink that had a maggot in it! Then she had the nerve to still charge us for the drink! Like are you kidding me! When we told her we weren't paying for it, she got an attitude like it was our fault. I wish we would have gotten a picture of it so we could have sued the crap out of that IHOP! Never going back there. That's gross.

This restaurant is going down is responsibility of bad choice when selecting personnel!! This restaurant is super good and delicious! The service is supppppper bad!! Repetitive occasions forgotten everything! And yelling loud side to side like a urban market!! Asking for things every minute living behind because not putting attention! The restaurant was empty! Hot Wells and Hwy 37 South San Antonio, and the one more close to me is the one in McCreless on S. New Braunfels is more urban service. No manners San Antonio, Texas 78210.

Come in after a long day at a shutdown 4 hour drive - meet my wife in Tillman's corner IHOP in Alabama and don't get served and treated like I wasn't nothing but ** and I just wanted to take my kids out to eat because I ain't seen them in awhile so I left and went to Waffle House and I will never eat at another IHOP again being treated so wrong.

I am writing this review because I think IHOP is overrated. It's not that delicious!!! The pancakes are just regular pancakes sold at a very high price. At first I really wanted to try their pancakes. I was dying to eat them because of what I heard from friends and other people, they say they're very delicious. So, one day, I decided to take my breakfast there. They're so expensive but then again I thought maybe the taste is worth the price. I was wrong... The pancakes look okay. Nothing special. Just like the regular ones that I eat at home or at McDonald's. I thought "don't judge a book by its cover". When I took my first bite, the first thing that came into my mind was... what a waste of money, time, and energy. I came to this place 5 miles from home to eat this kind of pancake?!! Are you ** kidding me?!

Upon my last experience with IHOP I would have to give the restaurant a 3/5 star rating for the following reasons: The waitress was AMAZING. She was very attentive to our needs and funny in the process. The food however was subpar. Did you know they put pancake batter in their omelets!? Overall satisfied, and would go again. However only if invited.

My husband and I went to IHOP for a breakfast/dinner last night. The food was sufficient and so was the service. The young female server was very nice and asked more than once if everything was alright. THE COFFEE WAS TERRIBLE. IT WAS SO WEAK YOU COULD NOT TASTE COFFEE! When I asked the server if she could make some stronger coffee, she explained the coffee came prepackaged. In my opinion there was too much water put in the coffee maker in order to make more coffee. We have eaten at this store before and been pleased with our meal. I suppose the owner decided that he was going to make the coffee last longer by adding water to it. When you pay $2.29 for a cup, you want to at least taste the coffee taste. NOT SURE WE WILL GO BACK!

We came to celebrate a friend's child's birthday. We arrived at 6:40 pm and was still waiting for food at 8:00. pm. I ordered a glass of tea, it was not served with the other beverages. Even though I and others repeatedly reminded and asked for it, I never received my tea. They finally gave me a glass of water. There were only 4 other people there when we were. Now we know why.

In Fargo, ND. While choosing IHOP for a late night meal with my husband. I tried to order an omelet without pancake batter. Having celiac disease, it can be fatal and usually requires a hospital stay. I ask the waitress to ask the cook if it could made without the pancake batter and was told no, that she had asked before. I then ordered a salad that contained oranges. She came back to inform that they were out of oranges. I ended up with a bowl of greens, very small amount of chicken and a few pecans with a $9.69 charge. What a waste of money and a terrible experience.

I was in Ihop for over an hour and the waitress never acknowledge us and I had to ask the cook "is anyone going to take our order" and he was ** so he came from the back to take our order and when he place the food on the counter the waitress never brought our food to us. I had to get up and get my own food off the counter. Then I ask her for a drink and she said then, "The cook take your order then he needs to get your drink." She DID not want to wait on us and she was not busy just walking around doing nothing. She waited on everyone else and greeted them at the door but not us. I felt like I wasn't human the way she treated us - animals get treated better then that. I have it all on video. If you ever go to the Ihop in Deerfield branch make sure Patricia not your waitress - she has a very bad attitude against African Americans. She has made it very bad for me to step foot in another Ihop.

I've tried for over a month to get the birthday coupons from IHOP. I've called customer service several times. I only receive emails from IHOP customer support stating the issue is on my end. Clearly the issue isn't, no emails get blocked or sent to spam. Every correspondence IHOP says the issue is my fault. Clearly the issue is on IHOP and for some reason they refused to help. Even after several calls to Customer Care(less).

I and a group of students went to the IHOP in Sevierville. The manager required us to order from a group menu of only six items instead of choosing something to eat from whole menu. They said it was easier on the kitchen staff. I feel that if I am paying, I should be able to order whatever I want. Our waiter, Levi, was pretty good.

When you have inarticulate, ignorant people at all levels in your restaurant it is going to reflect negatively on IHOP. I called before I went. The woman, name unknown, answered the phone and spoke several loud, guttural, unintelligible words. Confused, I said that I was trying to reach IHOP. She responded with, "Yeah, this is IHOP." I asked if they had Wi-Fi. She said, "Yeah." When I arrived I waited several minutes at the 'Wait to be seated' sign. I can't imagine why it took so long to notice/acknowledge me, there were only two occupied tables. When the waitress finally come to seat me I found the Wi-Fi wasn't working. A woman was on her computer a few tables over and I asked her if she was able to access the internet. She said, "No, the signal is too weak."

Just left from there with an upset stomach. Their French toast was not even cooked, neither were the waffles or crepes. As soon as we walked in, it smelled like mildew or something old and the coffee was gross. They need to do major cleaning and seriously, it wasn't busy for them to not thoroughly cook the food. We just didn't want to deal with rude service sending the food back or getting up to leave.

We frequently come to the New Orleans IHOP airport, and every time the service is terrible, from they are constantly out of coffee cups to having to wait an extremely long time for the food, or getting the other wrong. Tonight I waited one hour for an omelette. When it came it looked terrible, the eggs were burnt. I asked for no cheese and it had cheese, my husband asked for all whites and twice they made it with regular eggs, asked for sausage and it came with ham. After waiting one hour we had to wait another thirty minutes. When the food came the second time, and it was still wrong, I had no choice but to send it back. They sent the same omelette back. I am so, so sick of this IHOP, we go to other ones and we never have this bad experience anywhere else. Oh, don't let me forget, out of lemon for the iced tea, and they never have cup, paper cups. This place will never get my business again. So disgusted.

I tried to place an order for pickup/carry out and waited for 10 minutes on hold and I was told 1 moment. At the end of the 10 minutes I was so frustrated that I didn't even order. You are losing business and customers and you should hold your employees responsible for fast service. Sioux City Iowa IHOP on Gordon Drive.

The manager tried to obligated me to eat outdoors just because he didn't have enough space. It's not my fault. I explicitly asked for an inside seat. He told me if I don't like what he has available, I can leave. I have been trying to complain and get a number to call, but the staff did not want to give it to me since he is the owner. But is giving the IHOP bad reputation to all locations because this complaint I going to post it on my facebook, Twitter, and Instagram. I have more than 700 friends, and I asking to repost it.

I came to IHOP after passing several waffle houses at 1:20 am. I order a to go omelette and I am still here at 2:00 am waiting. Nothing has been offered for the inconvenience... Seriously doubt I ever return. Waffle House next time for sure.

of one. The eggs looked like glue, the toast was uncut, one was with butter, and one was without. The eggs were uneatable, the toast tasted horrible and my wife said her food was terrible as well. The manager thought he could help, but with what more horrible food. IHOP has become a place to stay away from. You need to eat somewhere else.

Went to IHOP in Escondido, CA. As I am senior, I took advantage of Sr. prices. Got sampler breakfast which was approx. $9. When food arrived, the piece of ham was literally 1 to 2 bites! Small portion of hash browns & some egg. 1 strip bacon & sausage which was fine. The hash browns at IHOP always taste like some sort of chemical (grill cleaner/cheap oil??). When I questioned this hysterical piece of ham, they said because I was senior and if I ordered regular portion it would be better. What's the point of suppose to be acknowledging seniors' crummy incomes, lol. There's just not much personal service anymore. All about $! And seniors are large part of so called IHOP!!! If in Escondido, I recommend Charley's (in no way affiliated) - excellent food, service & prices!! No more IHOP for me!!! Pic of ham before bite.

I walked into the Texarkana store and sat there for 20 mins. After sitting there I watched a waiter walk up to a table and get a drink order that arrived 15 mins after I did. I sat there another 10 mins with nobody ever acknowledging the fact I was there. On my way out 2 female employees were gathered gossiping in a corner near the kitchen, also one was eating! I bet that was nice!!!

Me and my daughter was at the IHOP in Auburn WA. We got seated with menus and when we were ready to order we just sat there. No one took our order for 25 minutes. We were hungry so we left and went to Denny's.

I visited IHOP for the first time in Dubai Mall. I order four cups of coffee. When I got my bill they charged me AED 68.00 for it. I talked to the manager and she said that they charge that for the full thermo. I told her that I never got a refill and she said "that's what we charge and there is nothing I can do about it." I understand that IHOP is to make money but not to rip off their clients with those prices. I will never go back to that place. IF ANYONE GO THERE BE CAREFUL WHEN ORDERING COFFEE. I don't appreciate coming to this Dubai and get ripped off by a restaurant that way..

Every time you order a breakfast, the steak is served sweetened. This is bad. This is a trick most places use to hide when their beef is going bad. I'm eating more like wasting a steak tips platter because the sweetness doesn't even taste right.. The meat is rotten, caramelized onions couldn't pull off this rancid meat taste.

My family (party of 5 people) ate a breakfast on 08/29/15 at west little rock, AR (only the IHOP for 350000 people). We waited 10 minutes to get our seats. We understand a busy weekend. We were waiting, waiting and 8 min gone (Because people who came behind us received their drinks and almost getting their plates) we couldn't wait anymore. Called host, asked for server. Host was very mad at us, told that she doesn't know. I don't know why she was mad at us. Maybe we asked our server and drinks?

Went there today 8/12/2015 for our grandson's first birthday and then seating was so cramped. Were put into a bench seat shared with another table of adults. Our party was 4 adults and 2 highchairs, no room at all on the table or seating wise. The server was not friendly and did not write anything down so a few items were wrong and when my daughter tried to tell her that the baby's order was wrong she actually argued with her. Very disappointed in this new IHOP. Use to go to the old one a lot - won't be back to this one ever again. The IHOP is the new one in Plantation. We were there at 10 this morning.

My mother and I arrived around 7:55 pm Friday evening, August 7, 2015 at the Bedford NH location. We were greeted by a pleasant young lady who promptly showed us to our table. Shortly thereafter a happy and smiling girl promptly greeted us and announced she would be our waitress for this meal and then took our order for drinks. When she returned with our coffee I informed her that we were ready to order our meal. It was now 8:03. My mother ordered a BLT and fries. I ordered the 3 by 3 - 3 eggs over medium and 3 buttermilk pancakes. Let me remind you, I am forty three and have been a very happy and loyal IHOP customer since I was five or, old enough to remember arriving every Saturday morning with my mother and ordering the Silver Dollar pancake breakfast.

I called the IHOP on Apalachee Parkway in Tallahassee, FL and was put on hold for 15 minutes and when I hung up and called back whom I was speaking with didn't bother to place the phone on the hook so I couldn't get through to place my order. I've never been so disappointed in my favorite breakfast restaurant and will not be using this location ever again.

Hitchcock, TX - This omelette is offered made with egg whites. Side of mixed fruit. I have had it 3 times. 1st time, omelette was good but the mixed fruit tasted like the atmosphere of a freezer or large refrigerator, and I only ate the grapes (they weren't too bad). 2nd time, omelette was good but I asked for a substitute for the fruit and was given "yogurt". The "yogurt" tasted like very sweet vanilla pudding. 3rd time, omelette looked very puny and the spinach tasted like the inside of the freezer again. I could not find but very little cheese, and the fruit consisted of only watermelon diced very small. The waiter said they were out of "seasonal fruit" and all they had left was the watermelon. It really was a joke.

I enjoy IHOP food. I also prefer take-out. However, in the waiting area where one waits to be seated there is a large sign that states, "Order your food ahead of time & it will be ready when you get here." I called 30 minutes ahead on a Sunday. I got there. The place was jam-packed. Had to reorder to go. Waited at least one hour. Waited a month before I reordered to go. Called 30 minutes ahead. They said it would be ready in 15 min. This time the restaurant was half empty on a Sat. afternoon. It took 15 minutes for someone to ask me if I had been helped & waited over 15 minutes to get my order. I will not risk a 3rd time ordering take-out or go to this location again.

Entering the IHOP, hostess had an attitude. Sat me and my mother in a corner. She pointed in the direction of the table several times. We asked to not be sat there. Previous experiences waiter forgets you. She got an attitude. We asked what her name was and said we was being rude. Another waitress comes up tell her there is a booth open. She asks us did we have a problem with the waiter. Told her previous experiences. She said, "You don't have to be rude and disrespectful". That she would get a manager to come over. Told her it wasn't necessary. She kept insisting. Making a scene and yelling. And yet have seen a manager. Instead, we got stared at from customers and now employees because she has went and told them all. Not happy with location at all.

I ordered to go at IHOP on Sunday June 14 2015. I place my order - got there to pick it up and the cashier didn't greet me. She said.. "Name? Your total is..." and handed my change which was not counted back to me and I was shorted .25 cents - I let it go. Then when I got home they had placed syrup in the bag with the lids not secured so all the syrup was wasted in the bag covering all my items. The powdered sugar was watery. After I got all my items cleaned my food was cold. Total disappointment. Called back - was placed on hold twice then disconnected!

I placed a to go order at this location and called this phone number 5129903470 and was told 15-20 min. Well I get there and the manager ** (I called back to get his name and that's what the waiter told me his name was, an older ** man with white hair) tells me that my order is not there and that it is at a different location. I show him the number I called and he says they're having issues with it and that's the number to a different location (I thought that was weird because I googled ihop and that's the location that pulled up near me). Well he tells me I can cancel that order and place it there and I told him I'll go to that location to get the food since the order was already placed.

The IHOP on 680 State Route 3 Clifton, NJ 07012 are the worst in this world. I went last Sunday to have breakfast with my family. We order coffee and juice for the kids. The waiter put the juice next to the baby. He see that my wife moves it away from the baby so then he was an idiot to put HOT COFFEE next to the baby. My son took the coffee fast and spilled the hot coffee on himself causing a second degree burn on his body. NO ONE IN THE IHOP OFFER HELP while my son was in pain because to them he was an animal!!!

I come here all the time and no problem. But today I got to the store at 3:14. They only had 4 customers. I had to call the store at 3:22 for someone to come to the front so I can pay for my order that I place over the phone. Then my bacon cheeseburger had no bacon on it. Never coming back ever again.

My husband and I went to eat at the IHOP on Hospitality Lane about two weeks ago. The restaurant was not busy but the service was extremely slow because the server was putting all her focus on one family. My food was burnt but since nobody bothered to ask us how our meal was I didn't tell them. All the while we were sitting waiting for service, we were watching two young females who were dressed very scantily out in the parking lot and they kept jumping into cars and then between cars. They would hide in the bushes. Very Ghetto!! Then today my husband and I decided to try the IHOP on Highland Ave in Highland/San Bernardino and it was even more ghetto!! WE couldn't get any server's attention so after being ignored for twenty minutes we walked out. My husband told the Manager why we were leaving but he acted as if he didn't care.

Went to Ihop on 4/22/15. My husband got cold coffee, hair in the cup, burnt toast, no icing on the Caramel apple brioche, child got burnt toast on her BLT and yet another hair on her plate. Every time we go, it’s a problem. Never again. It’s horrible. It’s all the time. Won't EVER go back. $38.00 wasted. Thanks. It’s awesome working hard for my money to be unsatisfied.

I feel as if Denny's, Bob Evans, and IHOP are just classic breakfast restaurants. They're in nearly every city and dependable. But recently I've been eating at IHOP a lot more (normally it's Bob Evans) but during a spring break trip I ate at IHOP and the food was bland. There was really no taste. I had to drench my sandwich in salt just for some flavor. After my spring break trip I went to IHOP again and had an omelette. It was just a basic ham and cheese omelette and it was terrible. Like how do you mess up on a basic ham and cheese omelette???

I had decided to go to my family's favorite IHOP which is in another city that is approximately 25 minutes from our house without traffic. I had placed a phone order. When I arrived at the restaurant, the food was ready. I had asked that they put extra condiments in the order and do not overcook the pancakes to make sure that they are light and fluffy. They had assured me that they would adhere to the request. I asked again before paying and she assured me that it was all there and the pancakes were just as I asked -- light and fluffy.

Went to IHOP in New Bern NC on a Monday at 4pm. To sum it up we did not get food until after 5pm and when complained to person working there I was told the numerous reasons why, but no apology. Complained on IHOP website and received a canned email response from some regional manager, basically IHOP sucks.

We were sat, and were not greeted for twenty minutes. Two tables after us had ordered by the time we had accomplished flagging someone down to get our waitress. We had a server in training as the main person taking care of us, and her trainer, **, would not wait on us. After ordering, we waited for another 15 minutes or so, until our food was actually delivered. We had to stop the manager to ask about our soup and salad, which was delivered after waiting another five minutes or so. Once our food arrived, the other tables who were sat after us had finished eating, and had left. We asked for some condiments, the waitress who dropped the food off, **, shot me a look of utter disbelief because I asked for more than one sauce.

I had very bad experience at this restaurant. Not that the food was not good, but the management lost trust and integrity of running a truthful business. We ordered two items from the menu; a quesadilla and chicken ceaser salad. While eating quesadilla, we noticed a unique taste, thought it was burnt cheese but when we opened the tortilla, there were bacon strips in it that is not the ingredient on the menu. We called the server and she took the plate inside to confirm with the chef. She came out and took the evening shift manager on the side to show her the plate.

I knew we should have left the second we walked in. The floor was filthy. The hostess looked like she had been run over by a herd of furbies or something. Ratty weave all jacked up, dirty pants and shirt untucked. The place was about 2/3 full and half of the remaining tables were dirty and no one was cleaning them. After being seated we waited about 7 minutes before anyone asked us what we would like to drink. This takes another five minutes to be delivered. I realize that my opinion at this point is darkened but when they told me they no longer serve bar-b-cue sauce, that was the last straw. I am in Texas. This isn't St. Louis but barbecue is expected. This is like a steakhouse not having steak sauce.

Went to The store On Franklin Rd in Roanoke Va. Ordered Big Steak Omelet, Comes with pancakes, picked up salt shaker. It was stuck to the table along with the pepper. Okay grabbed the syrup and there was butter and syrup all over the bottle. I reached over to the next Table and picked up the syrup there and there is syrup all over that bottle. It's a Restaurant. People eat there. It should be clean. Don't have order number but it was on March 1 2015. After 7 am and my waitress was also the Person in charge and I showed the Syrup to her.

I have placed an order to go. I have waited for more than 30 minutes and the server managed to mess up the order. I have ordered the egg white with bacon which comes with blueberry pancake. The order didn't come as expected. They have omitted the banana and bacon (both pictured in the menu) and my receipt didn't detailed my order. I mean I don't even know what I am paying for.

I said the last time I was at the ihop in bowling green, ky. I would never be back. But I received an Email this week for a free rooty tooty for my bday. So we tried it today and nothing had changed. We sat there for over 45 mins with the waiting area full and 4 booths and 3 tables empty and waiting on customers. No luck, all we heard was the grill was not cooking right and couldn't take people. That was the same excuse last year and a cook walked out. I find this so irritating and do not know how they are still in business. We walked out and 3 or 4 other families was doing the same. I really think you should look into your business there. BAD experience as usual.

I have to say it was the worst meal I have ever had. My husband and I went to IHOP for a late lunch on Valentines Day. Our waitress was very nice but the food was so bad I could not eat it. We both ordered a hot turkey dinner. The meat was not what I have had at restaurants. It looked like pieces of leftovers, a small little bit of potatoes that had to be instant potatoes from the taste. The dressing may have been ok but it was too salty to tell, and the gravy I was looking forward to was my reason for ordering turkey was nowhere on that plate. We were suppose to get toast with our meal. I ask the waitress about it. By the time we got it we were ready to leave, my last visit there.

Worst experience with the wait staff management and food. I will never go back after finding something floating in my water. Then I asked to have something made that was no longer on the menu and management has never had a problem with. But this one said no and did not even come to tell me but had the waitress do it. I stayed and ordered my son food only to have it have a hair under his pancake that we did not see until after he ate most of it. Glad I didn't order anything!

I wanted to provide negative customer service and overall experience feedback on your Manchester, CT location. My family arrived (party of 3) around 10:30pm on 1/31 for dinner and we were seated right away since the restaurant wasn't crowded (few couples sitting in booths). We told the person seating us we only needed a few minutes to look over the menu and they stated someone would be over. We looked over the menus then closed them after a few minutes. We never saw a waitress/server for nearly 15 minutes. We sat there with no drinks or even seeing someone on the floor. I even stood at one point to find someone and the only person was busy cashing out a party. Eventually a waitress came to the booth next to us to gap syrup but never gave us a look or I could catch her in time. Just as she walked away, she saw someone come in that she knew and went to them and took their drink order right away.

I had mega issues at a IHOP so much that I issued a online complaint. Then they never call me even though it says they will call me within five business days. I then call to make sure the complaint was received and they make me feel like they understood and had someone from that branch I had issues at and apologize and say they would send me a gift card. I thanked them and said it was needed but they said "oh no no it's the least we can do" and they never sent a gift card.

While waiting for my food, not knowing my waitress' name, listening to other staff talking about their personal conflicts in front of customers, unfriendly, did not feel relaxed. 5 min away from home, rather drive the 30 mi. Need new mgt.

Bridget was a good server. Eggs, bacon, hash-browns good. The button thin pancakes and French toast very cold. Butter would not even melt. Ask for hot ones and it tasted like they stuck them in microwave to heat which made them tough. Your name is All about the pancakes... Very disappointed. We are seniors and paid $23.00 for this breakfast! ($6.00 for not so good coffee.) We only treat ourselves once a month to a nice breakfast and I have to tell you we won't be back for a long long time. PS - It was only 8:07 in the morning and less than 10 people in the store. Just have them fix the problems. Thank you.

We've go through Deming, NM several times a month and it is convenient to have one of our meals there, usually breakfast. IHOP is fairly new, we've given it a good try and can now honestly say it's time to give up eating there. All experiences have been service lacking. Last experience 4 people at our table. All tables around us came in after we had already ordered but received their meals first. Asked for manager since waitress seemed to be ignoring us. They must have guessed the issue because Manager came out with plates in hand and simply said "sorry for the delay".

Yesterday in Colorado Springs my mom, sister and I went out to eat breakfast at IHOP. My sister ordered the pumpkin pancakes with bacon, I ordered the country omelet with fruit, and my mom ordered the garden omelet with toast. Some of my fruit wasn't ripe, my sisters pancakes weren't cooked all the way and her bacon was just fat, my mom's toast was burnt and it wasn't even the right kind toast she ordered. Our waitress didn't check on if we needed refills or anything else until we were close to leaving. She asked if everything was good and my mom said no. The manager was very polite and asked if we wanted something different and she wouldn't charge us for the food we had now. The only good thing about this restaurant was how nice the manager was and she handled the situation well. Other than that I would not recommend going to IHOP.

2 hr wait for cold food, bad service, no check, no To go box, no refills, no condiments, no napkins, etc. Asian hostess could barely speak English. Every one customer in the place was irritated and angry. Some got a manager, some just left. Just plain awful.

On 0ct 20 we had the displeasure of ordering Eggs Benedict at the IHOP 36-059, Cocoa Beach Fl 32931. The quality was awful and gave us heartburn. Some weeks ago we ordered the same and it came with toast instead of English Muffins. The quality also left a lot to be desired. If this persists, IHOP will lose many clients. The only good part was the service.

I am so angry, I look for a Job in Ihop Mexico in specific in Morelia Michoacan, located in Montana Monarca, with lot of shame I must say that I am terribly disappointed and frustrated because the incompetence of the managers training team. I have professional degrees with honors and I cannot believe why a few persons can do such harm to a great company with this terrible behavior. Maybe no one may be interested in my complaint but this was the worst decision I've ever made while I though may be the best one. I invite you to take a deep view to the hiring, training and human treatment procedures.

Me and my family walk in the Barstow IHOP. We had to seat ourselves. The waitress were in front of the stores talking fowl languages. We ask to Server and the waitress said in a baritone, "Be with you honey." Never came to the table. We walk out. Sunday August 3, 2014 at 2:50 pm.

I am a regular customer at the Dubai Mall IHOP. I am an American living and working here in Dubai, UAE. Coming to American restaurants like IHOP makes me miss the US a little less, but on Saturday at 1000 am Local time, I went to the IHOP here in the Dubai Mall. I ordered omelet with ham, mushrooms and spinach. When it came to me, it was only mushroom and spinach. I told the manager and he sent it back. In 5 to 10 minutes another omelet came. It was raw egg inside. I told the manager and he asked if I wanted something else. I said no, that I had the pancakes and drank the coffee and did not want anything else.

I went to dinner at night after 8 Sunday at IHOP South 10th street in McAllen, Texas and I had the worst experience in my life. The restaurant was almost empty and I had to wait for 45 minutes to be served. When I had what I ordered, what a surprise, look awful. Besides my in-law ordered some crepes and they DID it twice and they end up the same way tougher than shoe leather. We just had our coffee and left. It is bad because we liked there. Since then I DID not go back to that store. It was a bad experience. I even took some photos of the chicken plate. It look pathetic and I can share that photo with your company if you wish.

EMBARRASSED AND DISRESPECTED AT IHOP PELHAM, ALABAMA - I was refused a military discount even though I showed proof of military membership with my Army ID card. I was refused a birthday meal even though it was my 51st birthday and IHOP advertised a free pancake meal on a patron’s birthday. I was disrespected in front of other guests/patrons by the manager, Rick when I asked him about these issues. Btw, my wife is ** and I am ** and the manager is Hispanic so perhaps this was a race issue? The manager seemed proud of the fact that he put me in my place in front of everyone and I maintained my composure even though I wanted to say or do something about the way he spoke to me and embarrassed me in front of others. I did not let myself be drawn into his issues.

An elderly lady works at the IHop in Kerrville, TX as the hostess/cashier. Believe me, I hate complaining about anyone, much less the elderly, but she is rude and irritating. My friend and I had breakfast at the restaurant today, and she was nowhere to be found, and it was a nice experience - until we checked out. There she was, and she couldn't find the "card" to use when the ticket was divided and had to go to the office; then she placed the ticket on the counter saying that it was to be used for mine, too, after my friend paid for her meal. My friend didn't understand and wadded it up preparing to throw the ticket away. She then asked for the ticket, and my friend said she wadded it up, and the cashier said she needed the number off of it. She said that she told us it would be used for mine, too.

I am experiencing food poisoning since my visit to this location yesterday. I have no food allergies and have been vomiting since I returned home yesterday. Upon entering a ladies room stall at this location, I witnessed mouse feces on the toilet seat. I have taken a picture of this for my records.

My husband and I took my daughter, son in law and grandson to IHOP for dinner. When my husband got his soda it had hair floating in it. Then my grandson ordered decaf coffee and when he was fixing his cup of coffee, he went to take a sip of it and there was something green floating in it. That was so nasty to see things floating in the drinks and we all sat there and started to discussed about getting up and just walking out cause we all wondered if we were going to see things in our food like we were seeing in the drinks. We went to the IHOP on Goodman street in Rochester, NY. I myself was not happy with all we experienced when all I wanted to do was enjoy a nice meal with my family.

My wife and I were very excited that this store opened here in Mount Vernon. We have tried the restaurant several times. And at different times of the day hoping to get different management and staff. I understand when busy service is thin. But when we are of 3 small tables spread out in store and it takes good 1.5 hours to come to table. It becomes a joke. Like I said, we have tried different days and time of day. Service varies fro 45 min to hour and a half. And while you wait you are lucky to wave someone down to get a refill for staff goes in back and never comes out again for a while. To be honest when we have gone in early morn manager walks around constant and staff runs. But service not much better.

On Friday January 10, 2014 @ 8:45am, I decided to have breakfast alone in a Yonkers, New York IHOP. I arrived in the restaurant and the atmosphere appeared too pleasant as I was immediately seated and waited to be serviced. The waiter came to my table in a reasonable and I ordered a hot tea with lemon on the side. When he returned with the lemon, he informed me that they ran out of lemon the night before. I was okay with it and he took my order. I ordered an omelette with mushrooms and spinach with a side order of fruit instead of the pancakes. He again returned in reasonable time with my order. Fortunately, as I eat my food I have a habit of picking in it.

First let me preface that I have worked in the hospitality industry for a number of years, and started my career as a server in a breakfast establishment as a teenager. I visited IHOP #3361 yesterday afternoon with my sister, and brother-in-law. We were thoroughly disappointed with our visit, and more specifically the service. We arrived around 12:45 PM just after the church rush, and it was certainly busy but appeared to be emptying out as most tables around us seemed to have their orders. We waited approximately 10 minutes to be seated which was very reasonable. The hostess was polite and courteous. We were first approached at our table by **, who greeted us very warmly with a big friendly smile.

Waited 30 mins to be served in the afternoon on a Sunday. We ordered, they brought us our eggs, then 15 minutes later they brought our pancakes out. Cold eggs with pancakes was lousy. We didn't know who the manager was or who was in charge. Overall the worst experience and wouldn't go back.

My husband and I arrived at IHOP at 11:00 p.m. on Nov. 17, 2013, which is on a Saturday and they close at 12:00 a.m. This IHOP is located on Watson Blvd in Warner Robins Georgia. Soon as we got there the manager says "we close at 12:00." We said okay and had a seat. So right off the bat we don't feel welcomed. A server comes to our table and don't greet you or anything. Says "we close at 12:00. What you want to drink?" We tell her, she comes back with the drinks and starts to rush us to order. I look in my glass and there is white stuff floating in it. So I get another one and it has the same. Finally on the third glass it's clean. Then we have to order cause she rushing us.

My mom went to the IHOP location in Lewiston, Idaho and she said she was not happy with her pancakes as well as rude employees. No wonder it's going out of business.

I arrived at IHOP...The hostess seated us. The waitress asked us what to drink. She alright seem like she didn't want to wait on us. She came back with our drinks, set them on the table. We was ready to order, but she said she be back. Then a ** couple came in with 3 children and a elderly lady. She took their drink order, went and got their drinks. Then she went back in the kitchen making like she was so busy. She came out the cooking area, told us she be right with us. Went back to the kitchen. She came out the kitchen, instead of taking our order. She went to the couple that has came in after us and starting taking their order. About that time, I am getting angry. So, we got up and I told the hostess about the incident and we left. My mistake was not getting her name.

We decided not to go to the Ihop on 9509 Dallas Parkway, Frisco TX anymore as we were frustrated with the behavior that we received on Friday night. We were there for a late night dinner; there were not many people and all the servers were talking but even after 20-30 minutes of waiting, no one came to take our order or even asked for drinks. We felt so unwelcome and finally we decided to leave. When we were leaving, the manager saw us; she had no clue that we were leaving without eating.

I ate at the IHOP. The service and food were good. When I checked out, they ran my credit card for the exact amount. Two days later, I noticed my Visa Card had been charged an extra $3.50. I called IHOP and spoke with the manager. I was advised that sometimes the system automatically charges an extra tip amount to the credit card. She advised me that if the amount does not drop off to call them later in the week. Three days later, the amount dropped off. Is something wrong here?

On Sunday, March 24th at approximately 6:30, my husband and I went to the IHOP in Allen, Texas. After standing at the hostess desk for more than 10 minutes, we finally took an empty booth in the middle of several other parties. Numerous waitstaff walked by without stopping. A couple at a booth next to us finally got up and left after waiting for an extended period of time without getting their food. An angry waiter chased them into the parking lot demanding money for their drinks. He was rude and it appeared a fight might start. Several of the waitstaff stood watching. After sitting for more than 30 minutes, my husband and I got up to leave.

On 3-12-2013 me and my fiancé went to the one in mid west city in Oklahoma and she had the fried chicken dinner, which was cooked too long and I had the chicken fried steak, which was horrible. We left there with stomachs cramping and the next morning with diarrhea. Worst meal ever.

This morning, December 26, 2012, at the IHOP located on Central Avenue in Capitol Heights, MD, I asked for silverware and a coffee cup. The first coffee cup I received was chipped, so I had to ask for another. My sister and I noticed another chipped cup on another table. Those types of cups should be discarded. Our food was cool by the time it was delivered and our server needed more hospitality training. We were very disappointed with the overall experience.

We just left the IHOP restaurant on Menaul east of Louisiana in Albuquerque. The food came over 20 minutes after we ordered, and my plate was mush. Overcooked Huevos Rancheros. Everything was baked together and tasted horrible. I didn't even eat it after a few bites. I asked for something I could eat so I wouldn't go home hungry. After speaking with the manager, they just brought me the bill and said I had to pay for the food anyway. I phoned up as soon as I got home, and the manager, Dave, was too busy to speak with me about my experience in his restaurant.

I went to the IHOP in Gastonia, NC and ** was the manager that night. The food was very good, but the manager was rude. I opened the door to enter the restaurant and ** stepped out in front of me and left me with the door open and he walked through the door to go outside. I thought, "How rude." My friend also thought it was rude for him to disrespect me. I am a female and he really showed how he feels about women. After he did that to me, he then kept walking by my table and watching me the whole time I was there. He knew that he had done wrong. Thank you.

My fiance and I went to IHOP at 9:05 pm on July 22nd. We did not get our drinks after we asked a second time. When the drinks came out, it was after the food. The food was cold. Waitress didn't care. My coffee came out after the food also. I asked for hot syrup. I got only what was on the table. I was very polite with the waitress and still she rolled her eyes as she was speaking to me. Food is usually good there. I was highly unhappy with the service and left feeling horrible. Everything was late or cold or did not arrive at all.

On July 4, 2012, around 2:15 a.m, I went to IHOP with 6 of my friends to end our night with some food. The restaurant I'm referring to is located at 833 Canal St, New Orleans, LA. Our rude server was named ** and she introduced herself with an attitude. Most of the guests I was with wanted water to drink beside me; I wanted a Pepsi. She only brought water to the table and rolled her eyes at me when I asked for my drink. When she brought my drink back to the table, she spilled most of the drink on me accidentally, but she didn't apologize until I mentioned what happened. All I received was a "my bad." The server really didn't bother me as much because I tried to ignore her actions because we were all hungry. I ordered the two + two + two, had scrambled eggs and bacon. Well, Ms. ** came from the back trying to tote as many plates as she could with plates overtopping each other.

I went to the IHOP in Dolton, IL on Torrence. I had a coupon for Bogo. The manager would not take it because I didn’t' have the entire sheet I printed though I had the entire coupon. She said they had to mail it in and needed the full sheet. I have always just cut out the coupon. I was there with my sister and our meals were $7 each and I feel I should receive the value of a meal since they would not honor the coupon. I believe the manager's name was **. We were at the restaurant around 1:30 or 2pm on Saturday, the 19th of May.

Today, 4/27/12, my wife and I went to have breakfast at your restaurant # 1957 at 2501 S. I-35 Service Road Moore, OK 73160. We got there at 9:10 a.m. and after ordering 15 minutes later, the food did not arrive for 30 minutes. Then we noticed that my order was wrong and after getting what I requested it was cold. Between the time it took to order, the waiting to get it and the food wrong and cold, it was an absolute horrible breakfast experience. Finally we left at 10:15 a.m. saying to ourselves in the car, this is a restaurant from IHOP that we will never visit again.

My brother invited my mother and me for breakfast. We were undecided: IHOP or Denny's? My brother said that we should try IHOP. We arrived and our waiter was very nice and her service was great. It all started when we were going to pay. I printed coupons from my computer before we left home and I tried to use them. The letters were kind of small, but you can read them. The girl that was up front and said, “I can't see it. I'll be right back.” Then, the manager came out and said the coupons are expired and old - he said I made a copy! My answer was, of course, I printed them before I left my house. He answered, “I'm not going to sit here and argue. Besides, the portion of the paper you cut out doesn't even fit here.” We said you got to be kidding - here is the paper with today’s date that shows I printed the coupon today and we just cut them before we left the table to pay. Well, I'll give you 20% off. My coupon was one free breakfast. We were going to use two to pay different tabs.

In December of 2011, me and my friends decided to go to IHOP in Totowa, NJ for a quick bite to eat. When I placed my order and got my food, our waitress was absolutely rude, she seemed annoyed to be even serving us. After having this uncomfortable experience with the staff, three months later (3/12/2012), a transaction from IHOP shows up on my bank statement.

I was always able to order the Yankee pot roast without onions or mushrooms gravy. Sunday evening, we went to the IHOP we always go to in Dartmouth, Massachusetts. I ordered my usual Yankee pot roast with just plain gravy, but was told I would have to order it with onions and mushrooms. So we settled for a breakfast meal instead. Customers should be able to have their food the way they like it. I guess we won't be going to IHOP for Sunday dinner anymore. We'll go somewhere that we can have the pot roast the way we like it. IHOP are the losers, not us.

I arrived at IHOP a 3:50. No water nor soda. No waiter came to the table until 4:45. I asked to talk to the manager and he said they were short of help. He added he will make sure my order would get put in. My food started coming at 5:20. First the pancakes came, then the bacon came ten minutes later, and then the hash brown arrived after twelve minutes. We never got the two chicken salads.

Unsanitary, terrible language - My husband and I had gone to breakfast early after he got off from work around 5am. We went to the IHOP on Perkins Rd here in Memphis, we go in the floors are filthy, servers playing around as well as the cook, and manager, our server was doing her job about the only good experience we had. The cook wasn't in the kitchen when we walked in, I noticed he wasn't wearing a hair net. I asked our server who would be fixing our food, she assured us he wasn't and he didn't.

Every time I have been in the Elizabeth City at 1700 City Center Blvd Ihop, the syrup containers are sticky and the table, salt & pepper shakers are dirty. I watched one worker swipe over a table and walk away; there still was food on it and he never wiped any of the condiments .Your workers should take pride in their job and the company they work for. They get paid for doing a job and I don't see that. My late visit was 2/12/2012 at about 7:00.

I wanted to know the amount of crepes offered for the international crepe passport. She first said "I don't know" and asked another customer who didn't know either. She then started looking at the computer and said 4 crepes are offered. I said, "Are you sure?" She said "yes I am sure" because she said she was sure she started to search for it and couldn't find it. She then asked another worker and that worker knew and said only two smaller crepes are offered.

The manager told us to leave the restaurant because they are closing. However, upon our leaving, we saw new customers going in and being served. He lied to us because the front door sign stated clear "open 24 hours". He discriminated against us because we are non-whites.

I stopped by the International House of Pancakes (IHOP) located at 4000 S. Tamiami Trail in Sarasota, Florida this morning. I ordered the 2+2+2 from the senior menu, two eggs, 2 sausage links and two butter milk pancakes. When the meal arrived, the scrambled eggs were floating in cooking oil. I told the waitress I couldn't eat them. She reordered my eggs over medium at my request. When they arrived they were covered in cooking oil as well.

I was ignored when I entered. My server was Rosa. She was rude and didn’t want to accept my table. She was slow at delivering my food because she was arguing with someone in the front. She was loud and speaking profanities. She made me and others want to leave. I’ll not be returning as long as the service is so unprofessional.

Today June 28, 2011 on a return trip from Laguardia airport, my daughter and I stopped to eat at IHOP. It had been a hectic morning and we wanted to enjoy a nice quiet meal. When we arrived, we were seated in the back (even after I told the hostess that I preferred to sit in front). Two tables from us was a party of six who were loud and unruly throughout the meal. Our waitress, nor any of the bothered to try and quiet them down even though my daughter and I could barely hear one another. We suffered through the meal and reported it to the manager who did not give us her name, nor was she wearing a name badge of identification. She apologized, but refused to offer any type of compensation. I am a 76 year old woman who has a right to eat, pay and enjoy her meal. I feel as though my daughter and I should receive more than an apology for our ordeal.

This happened a few weeks ago, but it was too blog-worthy to leave alone. I covered Bob Stoops' press conference in Norman, and I decided to go to IHOP to write my story before heading south to Riverwind for a poker session.

When you enter the restaurant, there is a sign saying "Senior Night, Monday and Wednesday, if your order one entree, the second entree is free if you order drinks."

A group of several young men in their early twenties were loitering outside of the facility, shouting threats/harassing customers and entering and exiting the business. This occurred shortly before midnight on September 21. A waitress explained that the guys were acting this way because of a recent break-up between one of the young men and a waitress. They had vandalized the store days prior. They were sitting on my car, refusing to move even after the car alarm was sounded. When I spoke with the manager, he claimed that he would not call the police (in spite of the danger these guys had inflicted against a waitress (they came in abruptly and threatened her a few nights prior).

I arrived at your restaurant at 11:15 pm and did not get served until 12:20 am. I grew angry because I never had this problem before at ihop. I usually go to the ihop on American way and Perkin, however the location I choose on union is closer to my job. I spoke to some foreign manager who refused to give me a phone number but insisted that I go on line to file my complaint. I will not eat at any ihop again if you all share the same attitude that this manager has shown me.

I travel a lot and eat at IHOP all the time. Every time, I order the same thing. The BLT sandwich, which the menu says comes with 6 slices of bacon, they never put 6 slices. I have complained every time and talked to managers and sent in a complaint letter to the one in Clovis. They all still continue to short you on the bacon! This is their common practice and I don't think they are going to change unless someone, other than the managers, steps in. They are cheating the customers every time. This is embarrassing as I do take my sandwich apart and show them each time that they have not put the 6 slices in the sandwich. If this happened occasionally or at one IHOP, I could call it an honest mistake. But when you eat there 2-3 times a week and it always happens, then they are deliberately shorting the customer.

On Saturday June 26 2010, My husband and I went to have breakfast to this restaurant. Nobody was there to greet us and we had to sit ourselves.The waitress took so long that my husband had to go to the register and ask for our server. The person on the register did not understand a word of English and did nothing. Finally Karen, so it was the name tag she had came with such an attitude towards our table that she asked us "are you ready?" I told her ready for what and who are you? She rolled her eyes and I felt so bad and I decided I had lost my appetite. She rolled her eyes again and said OK with a smirk on her face. The restaurant was so dirty and unsanitary that I was happy to no have eaten there.

I went to dinner at IHOP with my family. We have been going there almost every 2 weeks for years now but this was different. The waiter, extremely rude kept standing on our head to ask for the order. Finally when we ordered, he got the first order for my kids and one plate of pancakes. Since I was not that hungry my wife and I decided to share and see if we need more we will order more. We asked for a plate which he made a big deal about and then totally forgot about us. He would not come near our table. We needed water - no service, coffee - no service – he totally went MIA!

Waited 15minutes to get in. Sat and waited 20 just to greet. Asked to speak to manager who brought us the cutlery. 10 minutes to take the order. 40 minutes to get our food order incomplete! My child was very hungry and tired of waiting.10 minutes to complete my order with toast. Service was awful. Found wrapping paper on my overcooked steak. (I have pictures Manager was rude and staff at the register used profanity when I paid my bill.

We entered to eat breakfast at 5:45 am. When the waitress came to take our order, we replied we're not ready so we told the waitress to give us some time. When she came back we asked for coffee. She returned 25 minutes later to only take one of our orders. Others entered the restaurant, and we were forgotten. We had to get the manager's attention and he did nothing. He said he would call the police, because the waitress told him we wanted free food. We replied go ahead, we did nothing wrong, and you are not treating us fairly.

contacted ihop by email two times and no rsponse whatsoever. so apparently they endorse this type service

We arrived there on Monday 5th, 2004 at about 10:35 am. We were told by the employee handling the seating that the wait would be about 25 minutes. We waiting for about 25-30 minutes in packed waiting area. Some of the tables we could see were perfectly clean and empty yet the waiting room was totally full to a point people had to wait outside.