International House of Pancakes (IHOP) Reviews

I’ve been going to IHOP for yrs. My Friday morning me time. This was the WORST experience ever. Coffee was cold, order was not right (and the fly) which she tried to catch (gross). When I mentioned I asked for no butter, she said “well I thought“. Just a bad experience (should have went to the usual IHOP). Spoke to the manager - she said “we can’t control the flies”. Seriously

Went to IHOP for some breakfast, sat down at a table, the air conditioner was on really high, actually waitress if we can change tables. She went and asked another waitress to other waitress said no so we asked to speak to the manager. The manager said over there talking about no we couldn't change tables. The restaurant was empty. I also explained to her that I'm an elderly woman and that I take blood thinners so I'm cold it was so cold in it that other customers had sweaters on and this woman had the nerve the audacity to say to me, "I can cancel your food and you can just leave"

The service was great, but the food was bad. The sausage links were too salty and of an unknown composition. They were more like a hot dog that was produced from a slurry of unknown meat by products. The eggs were ok, but the home fries were tasteless and didn't resemble potatoes at all. The so-called buttermilk pancakes lacked any flavor and if weren't for the butter and syrup wouldn't have been worth the time it took to eat them. So, with tip and tax the cost for two came to $46.00 dollars, hardly a bargain considering the quality of the food. Check number **. Normally I tip better, but the food was so bad.

I really had bad service at this location. In Granville Michigan. I ordered all you could eat pancakes for 5 dollars. And got charged over seven dollars for it. The server never would come back and check on me to see if I wanted more pancakes than the original order. Very slow, coming back to see if we needed more coffee. Because she overcharged me for the pancakes. That should have been five dollars. I did not temp, and I will not go back to that location anymore. **.

Such a pleasant experience at the IHOP in Christiansburg, Va. Our waitress, Courtney **, was such a friendly and professional waitress. She gave her recommendations and suggestions and made sure my 10 year was able to have exactly what she asked for. The food was very good. Thankful. Also, if you have some sort of employee recognition program I highly recommend Courtney for this. She is definitely worthy of such an honor.

The cooks do a great job. Currently management has gone backwards. They talk bad about the good managers in front of customers. Low-staffing, long wait. If you don’t expect good customer service then it’s a good place for you. Expensive.

IHOP Huber Heights Oh, breakfast the easiest meal to make. The wife and I ordered the same thing with 2 scrambled eggs. I got half of what she received, order came with toast but it was not buttered. Did not know I had to order my toast to be buttered. Come on pull your head out, never again will I go to IHOP. This same place used to be good last two times I been it's horrible. 0 stars and I will trash you by word of mouth. Again horrible. Wish there was a 0 star option.

I came to IHOP late Saturday evening, July 13, there were several tables already and I was seated. Only 1 server, no host and people kept coming in on a constant basis. The server Kyle was REMARKABLE! He acknowledged and greeted everybody pleasantly and was amazing how he handled all this alone. Never a minute of showing how stressful this could be for one server. He rocked it all by himself. The cooks did awesome keeping up with Kyle's constant customer orders. The place was packed. I sincerely can't believe how he did it all with grace and enthusiasm. Very impressive. Food was great too. This server Kyle deserves a recognition.

Loved server. Very Patient and hard working. Everything was perfect thanks to Shinece **. The server food was hot and on time. Thank you so much miss **. You're perfect for this job. Very clean. No complaints.

Only gave one star because you have to rate it to leave the review. If there was a negative 5stars I would’ve left it! This is the third time ordering a family creations breakfast and not even getting half the food. The staff is extremely rude and don’t want to do their job. They raise their voice at you like your the problem but if they did the job correctly and checked the order to make sure it’s all there before bagging it would be okay. The hash browns were burnt no potatoes even left. The eggs were supposed to be family size with cheese and there was one small scoop no cheese. For $52. This place is a joke. You’re better off going to the store and making your own or go to McDonald’s. They need to be shut down.

The service was slow, the cook was in a muscle SHIRT, my hash browns was burnt out. Waitress was awesome, not her fault. My daughter's food tasted awful. I WILL NOT GO BACK. My grandson food had a hair in it.

I went to the IHOP at 5985 University Pkwy, Winston Salem, NC 27105, during no busy times. I was seated immediately with menus. And then for 10 minutes I got to watch a parade of just about every single employee walk by my aisle, look at me and continue on. So after 15 minutes of not even being asked what I wanted to drink or what my order is. Having never seen my waiter/ress visit my table in a very nonbusy restaurant I ended up leaving to go find a restaurant that actually wanted my money. I guess single males are considered workless here. This occurred at 8:15 am, Friday, June 14, 2024.

I have given the IHOP at 5525 Baltimore National Pike several tries & this last attempt to get food was a failure. My order, Ham & Cheese on white toast sandwich only mayo. I also order an order of French Toast. I made my order in store. I sat for almost 20 min before I asked the lady about my order. She brings me my order & I checked it & there was no French toast. I was charged $20.85 for the order. I asked where the French toast was & another 10 min passed before the manager came. At this point I just wanted my money back. This is the second time so I'm done with this location.

Was one of the worst experiences I have ever encountered. Restaurant was one fourth full, had to wait on seating. They was wanting to put 6 people in a booth when tables were open. All of the food we ordered was wrong or did not get.

Compared to my order today 8 years ago, the pancakes I eat at IHOP were as good as any other. Every time I drove by IHOP I would want to go in and order dinner. Thinking it would be like grandma's pot roast and scrumptious mash potatoes. It would be difficult to put into words how HORRIBLE the meal was. The only good thing is that the portions was tiny, because if I had eaten more, I would have puked. The watery cheese would not adhere to the macaroni. The watery mash potatoes deserve a name change to Potato drink. The Pot Roast was factory freeze dried, then thawed to a bland and watery filler meat. But still you're going to have to try it for yourself. Ha' I told you so.

1002 W Mercury Blvd Hampton. The service was straight trash however the young lady that was there was very nice but it was not her responsibility to take care of the other young man's table. We pulled up, came in and got seated and we got our drinks and ordered my daughter's things so we can have time to think about what we wanted to eat. 45 minutes went by and the young gentleman had not even came around our table or mentioned or even known that we were even still there so we got up to leave and they said, "Oh thanks for coming. Have a good one," and didn't even realize they didn't even service us.

On Thursday, May 23, 2024, my husband and I went to the IHOP at 1797 N Congress in Boynton Beach, Fl. Mind you, we’ve been there a few times before this. However, this was an experience that has us saying we will never return there. No one told us that there was no cook that morning and that one of the servers was doing the cooking. We only found out after we got our food. My husband's Eggs Benedict, which is prominent on the menu, had hard cooked eggs over over cooked Canadian bacon next to well over cooked hash browns. Pretty inedible. I had Avocado toast. The only thing good on that was the toast. Most of the avocado was dark, from being exposed to air and the tomatoes on the order had seen better days. I will say that the coffee was good, as was the waitress service. Unfortunately, we said nothing except to the waitress. Stupid on our part. That was a wasted $30 for a horrible breakfast. A lesson learned.

My wife and I used to enjoy IHOP years ago but it has changed. Last summer we decided to stop at an IHOP in Meridian, MS. We felt unwelcomed as soon as we walked inside. We realized we were not only being discriminated against because we were a different race from the hostess but from the customers inside. We felt threatened so we left. Then today we decided to give IHOP another try. This time the location was in Yorktown VA. We walked inside and waited 10 minutes for the hostess to seat three elderly people ahead of us. Then waited another 5-10 minutes for the other group of elderly people ahead of us to go through.

I had brunch at the 5221 Ouray NW, Albuquerque, NM iHop today with two family members. The total before the tip was $62.60. The price for coffee was $3.50! One of us asked for gravy for biscuits, and a $3.50 charge was tacked on for that. I’d post my itemized receipt, but the server kept it. We certainly eat elsewhere from now on!

I am very disappointed with the lemon ricotta blueberry crepes. After noticing that there was no longer Swedish crepes on the menu, I decided to try another type of crepe. Never. Again. The lemon part was this really thick cream cheese like substance that had an awful taste. There was so much of it, and I couldn’t bear to finish it. I believe that a lemon butter would work much better than whatever that was. ¡Estoy muy enfadada!

I ordered online. Food estimate time to be ready was 12:03. Waited for over 49 minutes. I just received my food at 12:50. Going to Waffle House next time. This was not good service. The young men that was new was very polite and embarrassed on how long we all were waiting.

The service was slow. Took 10 minutes or more to get our drink order. We have been here almost 45 minutes and still waiting on food. I am on second pot of coffee and still waiting on food order. Almost ready to just walk out because staff does not seem to care about customer service.

Very rude hostess. Under new management and it shows they don't care. The manager was nice but took the employee's side and let her be rude. On Bert Kouns and Youree. They changed policy about how to pay and instead of being nice about the situation she got irate and rude.

My name is Jami and I visit restaurants all over the Sacramento, Ca area and provide my honest review of businesses. Ihop has always been one of my favorite restaurants ever since I was a small child. Today I visited location #0649. It started off a little shaky when the nice young lady seating patrons seated others before me being I was a party of 1. My server was Jorge C. Nice young man. Despite the business and the complains from the party next to me he still kept a smile on his face trying to find a resolution to their issues. If I could make a suggestion. I would designate an individual to ensure silverware stayed rolled and handy when needed. Over roll they will all get used at some point. The server shouldn't need to roll silverware especially if the food has been brought out already. It's a horrible feeling to feel when your food is in front of you and you have to wait for silverware.

Oof, you would think that a place specializing in breakfast would be on par with a place specializing in burgers (which has a breakfast). Food is supposed to be more than slightly warm. I've had better field chow in the middle of a desert. Also got a bit of a shock at the bill.

This is the best, most amazing diner I have ever eaten at. Elegant pancakes and the brown sticky goodness they have as a syrup. The waitress was also very beautiful. Bathrooms amazingly clean and white.

For years, the only place I would order pancakes was IHOP. However, during the past 8 years or so, I’ve noticed a definite change in the flavor consistency and size of the pancakes and stopped ordering them. This week, I decided to try the new apple cinnamon pecan pancakes. What a most pleasant surprise! The pancakes were light and fluffy and flavorful. I ordered pick up and the toppings on the side. I was very happy I did because the toppings were sweet and I had control of the amount I wanted. I will definitely order them again soon and hope they remain on the menu. I’m still not sure I will try the other pancakes because I’m afraid they will not have changed. I wish ihop would stick with pancakes which made them famous and forget jumping on the latest fad in food. I only gave 4 stars because I’m not sure all of the pancakes are improved or just this one!!

Don’t go to Ihop in Charlotte. It’s bad. The workers can’t do anything right. The food was cold and it took half an hour to get All of our drinks and we didn’t even get our food. It was just horrible and they wanted to charge us for the food we ordered and we do get the food. It’s just bad.

Went to the IHOP off Daniel Webster Highway in New Hampshire this morning for breakfast, 3/30/24. We had Amanda as a waitress and she was absolutely fantastic. Very friendly, attentive and personable. We will definitely be back.

Where should I start as a group of 10 we went to the 1609 Westover IHOP location, we were a group of 10 after ordering the appetizers which came back within 10 minutes we ordered our food pancakes omelets a few burgers. 20 minutes after the appetizers came we started to receive our meals two at a time in 15 increments. Did I mention that it took 35 minutes to get a waffle, never did the waitress come back to see if we wanted anything to drink while we were there for an hour and a half, only the first two orders were hot.

We waited about 20 minutes for a server to take our order and when I went to the front to ask for someone to help us, they were rude and said someone will come. The server got my drink order wrong and it came with a dirty cup. We order four pancake orders, we receive two and had to ask for cutlery and then had to wait a long time to get cutlery to be able to eat. The third package order arrived about 30 minutes later, also wrong. We left before our fourth pancake arrived. WORST RESTAURANT EXPERIENCE EVER!!! Will never set foot in an IHOP again!

IHop Grand Ledge on Grand River. Takes forever for the waitress to acknowledge that you’re at the table, like over 20 minutes. Food doesn’t come out hot. It’s more like warm. Plus if you have something like toast. They forget it till you're halfway done eating. Would never recommend this place.

My daughter, granddaughter and myself went to the IHop in West Springfield, MA. at 6:12PM in 2/11/2024. The restaurant had only 5 tables in use. It took 10 minutes for our server to acknowledge us after being seated. We were never given any silverware so we had to look for it ourselves. After ordering it took 30 minutes to get our food and all food was cold. Plus my granddaughter who is 7 was charged for an adult waffle despite my daughter having ordered the kids' chicken and waffle meal telling her to hold the chicken.

In 40 + Years I have never had a server ask me if I wanted my syrup heated! ** was the most polite, attentive, and efficient waiter I have had in ANY restaurant I have eaten at. That young man had the hustle to wait on us (party of 5) and three other tables. We arrived around 9:30 and were immediately seated. This young man deserves a bonus for his service and attitude and should be teaching the rest of the crews. We have a person in our party with Gluten issues. He knew his menu and went overboard to make sure her order was not only fixed right but went the extra mile in getting her to-go container fixed right and with EXTRA dressing. We are so pleased with the team at this location> IHOP # 1924, Selma, Texas. Ticket **. Alan **.

Me and my wife went to the IHOP in Abilene Tx. The waitress was the worst that I ever had. To start with, she never told us her name. Then we had to go find her so we could get our drinks. The food came out before the drinks and it was room temperature.

Ordered two bigger breakfasts, both were cold. Server was prompt before order, but once food was out, we didn’t see her until it was time to pay. When told food was cold and 1 meal wasn’t even eaten, she offered nothing. When told we wouldn’t pay for the uneaten meal, she said she’d get her manager, but then came back & said the manager just said to take it off the bill. We will not be returning to our local iHop.

The manager Yasinia seemed uninterested and rude. Telling us we needed to wait for our waitress to pay for our meal. Our waitress Vanessa was very nice and very busy. We waited almost 15 min to pay for our meal at the register when Yasinia was standing there. I asked again if we could just pay so we could go. She said, "Once your waitress is available." Vanessa was busy waiting the tables and get food orders out that were ready. We will not go back to Ihop due to Yasinia.

It took several minutes to be seated. Wanted excessive time to be served. Strawberry lemonade didn’t have lemonade. Quesadilla had sparse chicken and cheese. Will never order dinner there again. My waitress was the manager and shrugged her shoulders and stated everything is pre portioned. Worst quesadilla I have ever had. It doesn’t count as free refills. It takes 10 minutes to get one refill.

Items forgotten. Had to re-order...How long it take to make a waffle. At least 20 minutes, don't get me wrong. The waffle was excellent I can say... Breakfast sampler and a waffle cost 36.24 ...shm! Next time Waffle House!

Date 11/11/2023. When my family and I arrived, there was a 30- minute wait at the venue with no place to sit. We frequent IHOP quite a bit, however we had never visited this establishment. It was rainy and cold on the outside but there was one small bench that was full of people. When we went indoors and were told that there would be a wait, the line of people waiting filled the front doorway and corridor. Normally when we visit IHOP, they take our phone number and key it in and our name shows up in their automated system. Once our table is ready, their automated system will text us to let us know our table is ready. Because there was no automated system, we were forced to stand in the crowded corridor until our names were called versus going outside and waiting in our vehicle and waiting for a text.