Dairy Queen Reviews

It was so good. The service was so good and Alyeeas was so kind and fast. I highly recommend you go but go yourself. Experience it yourself. It was so good. Please listen to me and go I’m telling you!!!

July 23, 2025 7 pm. I went to pick up my order from 711 Georgia St.. The chicken tender meal with fries and a drink and a piece of toast was hot, tasty and prompt. Staff was friendly and helpful. Good job folks.

I’ve been a regular at this Dairy Queen for years and have always ordered a small tap water alongside my food or ice cream with no issue. This time, I was charged $2.89 for a small cup of tap water—which is more than the $2.69 bottled water they sell. When I called to ask if it was a mistake, I was told this is “just their practice.” There is no signage, no heads-up—just a surprise charge that makes zero sense. Charging more for tap water than bottled isn’t just ridiculous, it’s exploitative. I don’t mind paying for what I get, but I won’t support a place that takes advantage of basic decency.

I've been a life long customer. Just purchased a small and large Blizzard. I get it that the price is more, but with tax is cost 18.59. Get real. This is soft serve. Not made in China. Not just the price is the issue, they but soft serve on the bottom, a layer of treats and more soft serve. They did not even mix it thoroughly. At these prices it should be treated as a deluxe treat, but I can pick up something more enjoyable from the grocery store. No longer a DQ customer. These companies are running themselves out of business.

Extremely Disappointed With The Lack Of Customer Service and Integrity!! Me and my family have been a loyal customer to this establishment from when I was a little girl and once I became an adult and a mother I continued being a loyal customer even with my kids that’s now adults with the exception of one. I’ve always enjoyed stopping by at least 3-5 times a month, I come a lot with my 12 yr old daughter and we visit quite frequently where I’ve build a great rapport with the owner, well at least that’s what I thought until tonight’s visit.

I drove 10 miles just to be told they're closed because of the little rain. That's what happens when you let hood rats running a business. And they were just standing around until I walked in at 12:30 pm.

I was at Moose Jaw location ordered $9.00 3 piece chicken strip meal. Asked if I wanted poutine, onion rings or fries should be told charge for this. I expected but not a $5.00 charge. Got a coupon at window then asked is there no ice cream as it always does. They said I chose the coupon instead. I said no so they asked for the coupon back gave me ice cream. I get home. No sauce for the chicken strips as I asked for dill. Sauce. Old cold food poutine was hot nothing else.

Ordered the 6pc bbq chicken and onion rings. Chicken was swimming in bbq sauce making it soggy and gross, the onion rings were cold, rubbery and very gross! Spent way too much money for it to be nasty! And the employees don’t like to communicate with each other either! Major disappointment

Purchased the mixing bowl mashup. Just terrible. Very gritty. I’ve had smoother experiences chewing chalk. The taste of the Chip Cookie Dough and Chocolate Chips was basically the same like powdered sugar. Sweet but tasteless. DQ quality has disappeared. I will not be taking my family there in the future.

Dear Dairy Queen Customer Service Team, I am writing to formally express my dissatisfaction with my recent experience at your establishment located at 2425 Truscott Dr, Unit 13a, Mississauga, ON L5J 2B4. During my visit, I was disappointed by the staff's unprofessional conduct. I had to wait approximately 10 minutes for my order to be handed to me, and this was the owner's son serving me, but he never finished my order, during which time three employees were simply standing around and not attending to customer needs. This lack of attentiveness contributed to a frustrating experience. Additionally, the store environment was far from satisfactory. The interior had an unpleasant odor reminiscent of a washroom bio, which I understand is a recurring issue at this location. This made the dining experience uncomfortable and unappetizing.

I went to Dairy. Went to get lunch today on General McMullen. Ordered a fish sandwich, picture looks good & for 5$ and change. Thought it would be a good size. I forgot to ask for cheese so I asked at the window. They said it would be.78 cents for a slice of cheese. I asked for extra tartar sauce and they charge for that too. Needless to say I didn’t get either but when I received my sandwich it was smaller than a chicken tender. I was very disappointed and still hungry never again. Sandwich was actually good but too small for the price.

Not my problem y'all don't know how to serve food and get it out when it's hot. Like honestly it shouldn't take 4 hours for somebody to get a break when I know for a fact all y'all make sure everybody else gets a break first. But that also goes along with the non-washing your hands wearing gloves not wearing a hairnet whole nine yards and your manager plays favorites.

Good customer service, especially May really friendly and accommodating 😊and she offer us a combo for us to enjoy our food. I really enjoyed the foods. Served it fresh, warm and delicious always. Clean store and good ambiance. Thank you so much DAIRY QUEEN.

I’m very satisfied customer here. 😊I love the warmth welcoming staffs especially MAY very accommodating. Clean and tidy store. Yummy foods as always. I really love DAIRY QUEEN! Simply the best. Thank you so much.

I had an issue with a DQ double charging my card and they emailed me saying they sent a gift card. I said I didn't want it but they still sent the card and it had a $0 balance. The handling of this whole issue has been absolutely terrible for everyone from the franchise owner to DQ corporate.

They messed up my order and I had to drive all the way back. Then the manager acted like it was my fault and showed no interest in making it right whatsoever. Very bad customer service at the St. Ann Dairy Queen at the corner of St. Charles Rock Road and St. Timothy. Will not be going back.

I ordered on the app to get there and they didn’t have what I ordered. There was no, "Sorry we don’t have what you wanted." Just, "What do you want to do." Rude and disrespectful. I think we will just be going to local ice cream vendors for the summer.

This is the best ice cream in all the town. I like the workers and the way they make the ice blasts and I like the place. It always look clean and employees are nice and that is what every employee should act. Thank you. God bless.

That Dairy Queen Beebe Caps Searcy AR. Wish we had walked out but waited a long time and the absolutely filthy person that brought our order to us was busy holding his very dirty pants up. Sorry we tried to eat the food. My husband ended up at ER with food poisoning. That Dairy Queen needs closed. Employees were filthy. Tables not cleaned, floor nasty, afraid to touch anything. We have always like Dairy Queen but this one in Searcy is terrible.

Ordered a Royal Strawberry Cheesecake Blizzard and it only had 2 pieces of cheesecake in it. I paid how much for only 2 pieces of cheesecake. What a rip off. Not worth the price for what you get. Will not be visiting there again.

I live about 30 minutes from Dairy queen on Normandy Blvd., Jacksonville, Florida. I googled what time they close on the weekend, it said 11:00pm. I left my home at 9:30pm, got there at 10:00pm and they said the kitchen was closed. I asked, "what time do you close"? She said at 11:00pm but that the kitchen closed at 10:00pm. This information is not advertised anywhere that their kitchen closed early. I was very unhappy after driving 30 minutes. I went to another restaurant close by.

Today I stopped into Dairy Queen in Easton Md. around 4 o clock. The service was bad. It took one girl around 5 min to come take my french fries order. Then I move from the food line to go order an ice cream cone. Mind you one customer was being waited on. She was getting milk shakes. That was fine. Didn't mind the wait. But afterwards the worker was steady talking to her customer about her personal life. I'm standing up there patiently. She act like she never seem me. I stood there for almost five minutes. Then I turn on my heels and left. I'm not going to play the race card. But come on. This is my first time being treated like this here. But what's going on. I end up going to McDonalds for my ice cream cone. And it was $2.00 cheaper. So I end up being a happy camper. But for me I would not recommend Easton Dairy Queen. Unless you look like them.

So in a week's time changed to peanut chunks instead of whole peanuts, cut amount of nuts to less than a teaspoon and almost no fudge. The ice cream began to immediately melt even though A/C on - on a cool day and appeared to be made up in advance! I was there a week before, got whole nuts, lots of fudge, and had not even started to melt yet when I arrived home. Two weeks before that got excellent parfait, but the onion rings were small and more than a dollar a piece!

We’ve been there over 5 times now and they literally never have ice cream. Isn’t that the point of a Dairy Queen? It’s always a 20 minute wait just for ice cream. I’m not blaming the workers, I know it’s not their fault, but maybe it’s time to close this location down. It never has anything.

Ordered a heath blizzard minus hot fudge & then was told it would cost more for another topping. What additional topping? I took away a topping. Did they decrease the price for taking a topping away? No. Charged more.

Placed order at drive thu, was highly insulted by order taker. She had the mind of a tribe in Africa. This was on Palisades Blvd, Birmingham, Al. When I got to the pick up window, I rolled my glass down, waived and drove off. I really don't want to go back to that place again and I have been eating there for years, since it opened... Don't want to go back to that place again and I have been eating there for years, since it opened.

I was so disappointed in my sauced and tossed chicken strip meal today. Not hardly any sauce at all. I have ordered before and the chicken was covered in sauce. Not today! My fries were cold and my bread was flattened and cold. Today was not a good experience. Please do better DQ.

Got the chicken basket but my chicken look like leftover chicken and so strips thin and fries look for a kid size. This was in Valleyview Alberta. My **. Please contact by email. Would like some I'm compensated.

I ordered a banana split and a hot fudge sundae today and both were messed up so bad. The banana split was made as a sundae with pineapples and the sundae was made with strawberry. How do you mess up that bad.

People that work there out in the lobby visiting not very friendly staff. I ordered off the senior menu. Hamburger was stone cold. Cheese just slapped on there. It fell apart when I took it out of the wrapper. It also said treat on the senior menu. I didn't get a treat. Needs improvement on customer service. Dairy Queen on S Western in Amarillo Texas.

I really like the chocolate-dipped ice cream cone, it was really good. And the place was really clean and the staff there Shauna, was really nice and kind and the Service was quick. I will recommend this place.

CLEANEST quick food ESTABLISHMENT in town! Line moving quickly around the packed lot. Not a crumb on the kitchen floor, sense of urgency from employees. Someone cleaning behind each order. Phenomenal job by all!

$3 for a water and it took them 10min just to have the water cancelled from order. This goes directly to the staff of DQ Grill and Chill in Mesa Arizona. Yea this means you guys suck and can’t do anything fast. Like make a two Blizzards and one drink in at least 5min but no, you guys take 25 min.

The DQ located at 902 Auburn Way South in Auburn Washington has staff attitude, dress code issues and don't know how to make a blizzard. Staff behind the counter could barely open their eyes, pupils dilated, moved in slow motion, all wearing do rags and pants pulled down around their knees with their ** hanging out. Told them their Oreo blizzards we ordered only had crushed oreos in the top I ch of the cup of ice cream. They looked at me and smiled and said/did nothing...just giggled about it like they were high as kites. Never going back to this location, blizzards was the only thing they had left going for them... Too bad they going downhill like this and just don't care anymore. They used to be great.

I do not like the changes Dairy Queen has done. I recently got a triple burger and it has went from the best to the worst I've ever had. They have gotten away from the charcoal. Went to a flat grill with no seasoning whatsoever and even the onion rings tasted not as good and the hot dog no chili or slaw. I have talked to others and they have said it tastes more like the old school burgers. Fortunately I won't be back to eat at dairy Queen but maybe only get ice cream only. I've always loved dairy Queen.

Ordered a cup of vanilla ice cream. What I got was a cup of iced milk with no chocolate syrup that they called a “sundae”. Employee AJ had a very negative attitude which was transferred to customers who pay for her wages. Employee should be terminated forthwith as she is a very negative reflection upon the business.

I ordered a Turtle Blizzard and they gave it to me and it was so runny. I could drink it out of a straw and I handed it back to him and said this is no blizzard. This is like a shake and they said, "No. That’s the way the Turtle Blizzard is." Very disappointed.

I had help from kitchen staff. She came from cooking to ring me up on front cash. She took my order with just awesome customer service then she tells me, "Sir once I get done with this drive thru order I'll have your food." I said, "No problem. Take your time." With fast time she took my order. Got food out to drive thru. Made my food and I ate in store then she took an older couple food order and I just had such an amazing experience. I even got me dessert. She did a job of 3 individual workers. I must say what a fine worker and I'm glad I stopped into this establishment to eat and the young lady's name was Angela. I had to know what great worker was taking care of my order, food and with fine manner. Thank you Angela. You are a great gain to this establishment. You were too kind. Thank you DQ Grills & Chills on sunset. Much appreciated. Great hire. Must be a leader of DQ.

I ordered 2 small blizzards. A small sundae and a dilly bar. They gave me the dilly bar then made the other stuff then had it sitting in the window for at least 10 minutes like they went on break. Then they couldn’t flip the ice cream because it had already melted everywhere when she handed it to us. There was a line behind us and they went on break. Poor customer service!!

1.4 rating figures. Visited today to get my granddaughter and myself a .85 blizzard. I was told I had use the app. Went home. Got my cell. Ennis do not use the app. Had to spend $1 and can only get 1 blizzard.

I originally was in an excellent mood prior to pulling up to the drive thru. I was very polite and spoke clearly with my whole order. I asked for 2 kid's meal and when she asked what drink I stated sprite for both. I asked for medium fries for one of the combos. Instead of stating that they don’t have it they gave fries and basically nothing on there and I ordered a basket. Now that I got home it looks like they prepared something for a dog. I asked very manner-able about my order and the lady on the drive thru mic immediately got an attitude as if I asked her to pay for my food. She made it feel like I was bothering her and she screwed up my whole order.

Karina ** is rude. I told her what I wanted & still got it wrong. I told her 3 times & still was dumbfounded, asked to spell my name & she rudely spelled it another way after I literally told her! Then she rudely said “I’ll just spell it the way it sounds.” Not cool at all

Went for free cone on Free cone day and there was 10 of us in line trying to get our app to work and it was DOWN. So they sent us away and said sorry there was nothing they could do without the code from our app. BOOOO!!! Dairy Queen that was not worked out in advance to have your app go down on the day you were offering free cone. Not good... Not good at all.

When I came to the Dairy Queen on Maple street yesterday (03/14/2025) around 8:30 PM I ordered a chicken strip basket and a 4 piece chicken strip, when I got to the window that's when they told me it was only cash. I had the cash to pay, no problem, but when the employee took the money, he walked away for at least 5 minutes then came back and gave me my change. He then disappeared for another 15 minutes and when he came back I was given 2 chicken strip basket meals. I assume he charged me for both, but I was never given a receipt. I’d like to add when I got my drink it wasn't full. We did not leave the dairy queen until 8:52. Bad experience with staff..

I got a small doctor pepper and I was going to eat the ice out of the cup and there was a bug in my drink. I am pretty sure it was a Nat. This is the second time I have had to leave a bad review. I love Dairy Queen but not when my drink has a bug in it.

My husband and I went here for Valentine's Day to get our some ice cream and we were with our dogs. I got my dog a cone but when I asked nicely for small cup to put it in they started giving us dirty looks and they started being very rude to us. I had to ask 3 times, getting frustrated I yelled and asked for A SMALL CUP. Was asked to leave by the manager who was wearing sweat pants and crocks. I've heard pretty bad things about this establishment but I guess you just have to experience it firsthand to know how horrible the dairy Queen in Aztec New Mexico really is. It doesn't matter how replaceable the workers are when management is unprofessional and too incompetent to work a fast food job with decent customer service.

Disappointing Experience – Poor Food Quality & Customer Service. I am very disappointed with my recent visit to Dairy Queen. I spent almost $30 on three kids' meals and a split chicken strips/steak fingers meal, only to receive cold food. When I brought this to the manager Elisa’s attention, she simply said, “Oh, I’m sorry. Do you have your receipt?” I explained that the young lady who took my order never gave me one, as she and the rest of the staff seemed more focused on leaving for the night than serving customers.

$15 for a blizzard and it's basically vanilla ice cream. I even paid extra for peanut butter and yet it's so underwhelming. Didn't use to be like that. Never again. I will refuse to pay these corporations for more money and less quality.

Dairy Queen is overpriced junk food, the managers and employees are rude and hateful and so are those in the complaint department!! I do not recommend anyone eat at them! When people spend their hard earned money they expect great food, great service including a hello, thank you and goodbye and value for their money including hot food and a good amount of food! Instead this place offers small portions of cold food at three times the amount they advertise on the online menu and when you complain they get hostile toward you! This is NOT good business!!

Disappointing Experience at Dairy Queen. I recently visited Dairy Queen location 1710 Cavalier Dr Sioux Falls, SD 57107. I had a truly frustrating experience. Right from the start, things went wrong. Our baby was crying, which made the visit already challenging. To make matters worse, they gave us the wrong order, which was disappointing enough, but the nightmare continued when they also messed up our change.

On Saturday night I went to get some fries and ice cream with my boyfriend and we wanted to get ranch. The manager that night said they were out of ranch and I asked if they have and or could make some. The cook started cussing at us and saying ummm no. I thought this was very disrespectful and not how someone should treat their customers and the manager didn't do anything about it.

Passing through Tifton GA as my friend and I are driving home from Florida. I had a taste for ice cream and my friend said she’d never been to a Dairy Queen. Unbelievable! So we stopped at the one on 7th St in Tifton. Went inside and immediately our feet were sticking to the floor. I ordered a hot fudge sundae and not being that familiar with DQ I presumed it came with the works. The worker handed me a cup with a small amount of chocolate sauce, (it was not hot fudge, incidentally,) and I frowned and said, don’t you add whipped cream and things like that? She replied “you have to order it that way.” I frowned and took my measly sundae and went to sit at a table but the floors were so disgustingly sticky and dirty I sat outside.

I just went to Asheboro Dairy Queen. The food is awful. I got the 7-buck lunch with a cheeseburger. Somebody put so much mustard on the burger that it's all you can taste. The fries are ok. The Sundae is great. My coke had zero ice in it. Just way below average.

So I ordered the tacos, they're so good except the shells were stale and called to speak Manager, manager was appreciative towards my meal. Asked to do it right, I wanted them to know for the next customer that would complain, very polite and professional. Will I order again. Of course!

This is towards the DQ Grill in Winona MN on Mankato. The prices for a plain cone are ridiculous. $7.00 for a large that is smaller than a medium. Not to mention the blizzards almost $10.00? The DQ on Broadway I have NEVER been charged a large amount and get 2 sizes smaller than what I am paying for. Such a scam.

$40 Ice cream cake was melted when I got home. Only live five minutes from Customer Service of Dairy Queen. No call back After five phone calls and emails. They lie and tell you someone will A month and a half.

My family and I went to the DQ in Rochester, WA. The one that is close to Great Wolf Lodge. We all ordered Blizzards off of the app, When the server was turning them upside down to show how think they were, she didn’t realize that mine had 2 cups and she dropped it on her shirt. Was not all a big deal. I then noticed that my son had actually ordered a mini instead of a small so I said, "Hey since I ordered one to small on accident how about of if I keep the one that is particularly spilled and maybe you could make me one bigger for my son".

Worked 10 hrs, went in and bought a 4 piece chicken strips meal, first off they have me 3 very small pieces and one that was broken in 2, then 1 honey mustard for 4 chicken strips. When I asked for one more I was told rudely that I needed to pay for an extra sauce.

The last time I went I waited for 20 minutes in the drive through. I finally received my order and parked to eat. Opened what I thought was my burger, to find 3 chicken strips in a soggy bun with soggy tomatoes. Got to the speaker and the server knew she had made a mistake. I was forced to go through the drive through again. With 3 others ahead of me. She handed me my burger, but wouldn't take the wrong order back and throw it away. Plus she was a snotty arrogant girl!! I'll never go back!

High quality fast food, Costs a bit more but usually well made and fresh. What is quite upsetting, however, the upcharges. You buy a 4 chicken strip basket, you better be ready to sparingly allocate a single dipping sauce onto the four good size strips, unless you’d like to BUY a second dipping sauce. Or let’s say you buy a 13 dollar burger, you want to add onions? That’ll be an extra charge, TO ADD ONIONS. I understand the times we are in, however, when your company charges a premium price for fast food you should have some allowances to fulfill extra requests within reason. I don’t want to be charged for a second dipping sauce, or onions on my burger, that’s ludicrous.

Hi I just say what a good experience at Dairy Queen this Saturday at 12:00 pm, DQ store number 12999, Warwick Blvd, Newport News, Virginia. I buy a cheeseburger, large fries and root beer, mine food was great! I love the good work DQ staff who were batting up front, manager kindness, DQ grill and the maintenance man they call ** who opening the door for people. This was the best meal and time at Dairy Queen. God's hug and thanks to you DQ!

Waited in line for over ten minutes, while they just looked at me. Needs customer service training! I love ice cream, but I will drive to the next town over before I come back to this location. Carrollton, GA location

Horrible customer service and wait time was 30 minutes for fries!!! At 2:30 with no customers. Not fast food at that point. Kids working there but busy messing around and no clue that were working. Should not have a drive through since I had to go in anyway.

This Dairy Queen on Wilson Road has a couple of nice employees (Andrea, Mauricio, America). Overall the store is horrible. One day I walked in and on the side of the restrooms there were roaches crawling all over the table. I also heard that there’s rats inside. Health department needs to shut this down.

First off, we love Dairy Queen! BUT! The blizzards we have gotten lately (not just in our town but others too) are not at all what they used to be. The first half of the treat is awesome. Then, when you get to the middle of the cup it’s nothing but plain ice cream. That is NOT what we are paying for. I won’t be paying for another one. So disappointing….

After anticipating the French Silk Pie Blizzard for over a month, I was practically frothing to try it. After all, pumpkin season is upon us and choices are hard to make sometimes! Sadly, it was utterly disappointing. Nearly every bite was just chocolate ice cream with crunchy pie crust squares. If you're into that, crunch away. There was a small block of fudge square/slivers stuck together at the bottom of the cup. Overall, It didn't taste at all like it sounds. You think it will be a creamy, chocolate mousse pie flavor (maybe), decadent with fudge pieces and chocolate ice cream. It actually tastes like a treat you'd buy at the fair. Which, come to think of it, may be why it's seasonal.. The staff at this location is super friendly (my review is directed to the over-hyped product disappointment and not the staff, they were great). 5 star for staff, 1 star for failed concept product = 3 star avg.

I went to the Canal Park Dairy Queen in Duluth MN today and I was satisfied my order. Except for the fact that my friend and my Blizzard weren't served upside down. I wasn't able to discuss my situation with the cashier or any of the employees due to everyone was in the back making other orders.

Dairy Queen where I live over $30 for my husband gets and it's the same thing every time and I keep saying I'm not going back but because it's close we go back. I asked for on my husband ask them to make the burgers specific way and he paid for the extras he asked for. Hopefully I can post a picture to show you what he actually got. This is not. I'm having to remake my own Burger. I'm having to put on some mayo, put on some ketchup, put on some mustard, put on some pickles. I don't have another tomato because all they gave me was the butt of the tomato..in that it was no more tomato to be cut off of it and it looked as if someone had gotten a not so sharp knife and tried to cut a tomato and the whole tomato squishes down. Well in this case there was nothing to squish down. What I showed you is what we got. Extra vegetables. That chunk of tomato oh more like a hunk I don't know but that was the extra...

We stopped in Blackfoot to get ice cream at the golden arches. When we noticed the DQ, we decided to go there. The ice cream is no longer creamy like it used to be. It reminded me of the old ice milk from the early 70s. The hot fudge Sunday only had a dab of hot fudge. DQ is counting on mixed ingredients in Blizzards to hide poor ice cream quality. We will stick with the Golden Arches. Much creamier and tastier ice cream. A sad state for a formerly great restaurant.

I've ordered the chicken strips basket and asked person 3 times before paying that my bread is to be WELL TOASTED and at that time this person was also on phone texting at same time ... assuming he didn't hear me because once home with Takeout... bread was not done correctly!!!!

My husband and l took our grandkids and great grandkids out for lunch and ice cream yesterday at the Bowling Green, Ohio, Dairy Queen. The food was horrible!!!! It cost my husband $90 yesterday for 2 burgers, 4 chili dogs, two chicken strips, 1 order of onion rings, 2 milkshakes, and 4 sundaes. The chicken strips were nothing but breading and a very thin slice of chicken inside. We threw away 3/4 of those chicken strips because it was all breading!!! And $90 for burgers and ice cream at Dairy Queen!!!! I will never eat there again!! Worst meal I’ve had in years!!!!

I ordered a vanilla cake for my daughter's birthday. They gave me a chocolate cake. I called the next day to complain and got attitude from works. I then talked to Jalce who I was told she was a manager then told she was part owner. She told me she would call me back after she spoke to another person but never called back. I called again and she looked my order up and she the my order did not indicate what flavor I wanted so they made the chocolate one. I told her there wasn't any option to choose a flavor so I called the store and told them the flavor. She told the employees are saying they never got the call. I told her that they should have called to ask what flavor I wanted since they said they didn’t know what flavor, even though I did call to tell them what I wanted.

If you want to be charged $1.99 per chicken strip DQ is the place to go! Well $20.00 + later for 10 chicken strips, oh and don't forget to ask them to charge you for dipping sauce because you do not receive any for free, if you did not purchase the basket. This dining experience was a big disappointment and I will never buy food from them again! DQ is only good for their ice cream but even that is overpriced!

Will never order again. Over $8 for what was supposed to be a medium blizzard that was a small. Your prices are outrageous. Especially for giving wrong size. Done with fast food. I can buy everything myself and make these for a month for that price.

Dairy Queen on 7715 south rainbow in La Vegas Nevada in Friday at 3:15 pm, the employees were so rude, really rude. I bought 4 blizzards and I paid for all 4 and they only give me 3 and 20 minutes later, the excuse of the 2 girls and a guy employees was they only have 3 people working so it’s not my fault they don’t have enough people working. You have to make sure the customer is satisfied and get the order as soon as possible not 20 minutes later. It’s a fast food restaurant, I’m never going to go back to that Dairy Queen where the employees don’t know nothing about customer service, they have bad attitude and they’re so rude with everybody.

The meal deal is good but make sure you order it right. The girl didn’t know what I was even ordering. I wanted a different side and drink and she didn’t even ask. Everything was good but I tried the PB cookie dough blizzard and it was awful. It was way too sweet, and too much PB.

I am just commenting on the new Picnic Peach Cobbler Blizzard. It tastes like vanilla ice cream with cookie dough. There is absolutely no peach taste to it. I would rather have a regular cookie dough Blizzard. Very disappointing.

This restaurant is so unprofessional. I stop in only one at counter. Employees see me but don't acknowledge me. I stand around for 10min. Just to say I'm here for a Door Dash. Orders are never ready. I have been in here several times and it's always this way. Behind front counter is a mess and employees are very smug and unprofessional.

The prices have doubled while the sizes are half the size. Peanut buster parfait is half the size from when I was young with outrageous price! Will not be buying from there again. Last time I purchased a burger I returned it cause I smelled like a wet dog. Quality sucks now!

I am a Dairy Queen rewards member and every time I go to Dairy Queen, it is extremely annoying to utilize. When I’ve ordered and requested to enter my rewards information, I’ve been told to scan the app. I don’t have the app because my iPhone has a 15.8 IOS and the Dairy Queen app requires at least a 16.0 IOS. I’ve told the cashier I want to enter my phone number to accrue points, but I’ve been told that I can’t enter my number myself, that they must enter my number. The employees always have had an attitude when asked to do this. When I wanted to redeem points that I had accrued for a free mini blizzard, the employee didn’t know how to do this and had to get the manager to help. The manager had difficulty doing this transaction, also.

Great food, beautiful ambiance and amazing hospitality. Good place to hang out!! Highly recommended! The menu is really good, offering a range of foods. Too good! The ambiance is really Authentic, very neat and tidy. Quiet place to spend time with loved ones!

Me and my partner ordered our food and was waiting on it to be done and so when they called the number on the receipt my partner went up to the counter to get our food and asked the lady for a ranch cup and when we ordered he told her, "I want a ranch cup." So we get our food and the lady was like, "It’s gonna be a charge of 0.50 cents" and gave a complete attitude about it like she has the worst customer service. Honestly if you don’t like your job then quit but don’t take your crap on your customers the ones who give you a damn paycheck. HORRIBLE SERVICE AND HORRIBLE EXPERIENCE and she yelled across the room when there were other customers in here.

I got the wrong Cupfection that came with the meal of over $5. I called to see how it would be handled - I was told to bring in the Oreo one and they will change it out. Seems pretty petty since you've inconvenienced me. I was in the mood for ice cream. Now I have to wait til I can get back up there. You're going to throw it away anyway. Ridiculous.

I had TONS of points. I then noticed a BUNCH of my points were missing. When I started looking in my account it showed literally TENS OF THOUSANDS of points missing stating they had expired. According to their policy you are supposed to be notified via email when points are about to expire. I received no notification.

I couldn't believe how sick I got from eating one of those Blizzards. My aunt who's 87 years old got sick as well. I threw up for at least seven times from 4:00 until 6:30 at night. I was lucky to get a little bit of watermelon down by 8:00 at night. I did call the health department and they said that they would investigate it. It's the Dairy Queen in Mission Viejo California. I also called the manager and told her what happened and she said she had ice cream that day and had no problem so she basically ignored what I had to say. I'm telling all my friends and family. Do not eat at if you value your health. Don't eat there.

Food cold. Call Dairy Queen. The manager on duty asked what do I expect her to do and then hung up the phone. I think every person that works for a fast food company or a restaurant should take customers seriously because they’re orders and maybe the company should offer customer service classes on a regular schedule.

The only reason I might even think of Dairy Queen is their blizzards, which they are good at, but the service and food are terrible. I walk in on a chill Saturday for lunch, and there is one employee not even at the desk taking orders. So the other people seemed like they had came in from like North Korea and were like dying to eat so that order took 10 minutes which the lady at the desk was going as slow as possible. Then I order and she said the thing was down and it would take 7 minutes to fix, well again she worked very slow and it took 20 minutes to do that. Finally, I took my order. She barely even talks and at this point I can't even tell what is going on. When I get my food and walk over to the table, It was so slippery on the floors I fell and almost broke a bone when my food was on the ground. I just gave up and ordered a chilly dog, and it tasted like it had been 14 times to Antarctica and tasted terrible.

I remember the good old days when one could go to Dairy Queen for a treat and they had good soft serve ice cream. But it seems like Dairy Queen has bought into the low fat craze. Just assuming the medical establishment is correct on the low fat thing, who cares when it come to soft serve. It's not like it is part of my daily diet, it's an occasional treat. I guess I will need to go elsewhere for a treat.

The issue started with the cashier Rebecca, she acts like there was an issue with the where my car was parked, came to the window multiple times, without handing me my drink, and stated nothing. The manager needs to be fired. Don’t feel comfortable disrespecting me cause I’m **. I’m coming for your job. Trash.

The quantity of food for the price was very disappointing. I don't eat ketchup, but my husband would have liked some. We had no napkins the bag as well. I've ordered no ketchup on my burger a few times and there was ketchup on it so I gave it away.

The manager/owner, Kathy, is extremely rude and unprofessional. She has no business running a Dairy Queen. My partner ordered a few blizzards on DoorDash. This store does not take special requests via DoorDash, so he immediately called the store after ordering, as suggested on the app. He called within 30 seconds to have one of the blizzards changed to chocolate ice cream. She refused, saying they had already started them and couldn't change it. Even if true, she can't start one over for a $30 order? Really? Then she proceeded to call him rude and told him she would not fix it. He canceled the order, so she not only lost a sale of over $30 but had to dispose of both blizzards she had already started. It's not a good business decision. I certainly don't run my business that way. I'll never go to this location again! There are a lot of DQs. I recommend a different store!

I have always loved the hamburgers at Dairy Queen. Last few visits I haven’t liked the hamburger. The meat tasted funny. It kinda tastes like leftover meat? Or you aren’t using real meat? I probably won’t get a burger again until I am sure it’s back like it used to be.

I ordered a chicken basket and a pumpkin blizzard; they handed me out the blizzard first and then less than 7 minutes later after it had melted I got my chicken strips and fries and it made no sense to hand me a blizzard first before hot food was made. Make the hot food then send out the cold food. That just blows my mind. They don't know that. Secondly the pumpkin blizzard doesn't taste very pumpkiny. It's just vanilla with a hint of possible pumpkin spice and little chunks. Up your game Dairy Queen. Up your game. Pull your head out your butt and hot food first, cold food second.

Had survey coupon for ice cream sandwich, was informed by counter girl they were out. I said, "Excuse me," she turned to 3 workers around her, one pointed to a young man to make it. When he came back from the back with part of it he is grinning and showing it to the others, made me feel like he had done something to it. While making it one of the girls asked him why he was using something, it's behind a counter but l think it was the ice cream, she then took over and finished it. I tossed it because I got a bad feeling.

My overall experience was great. Decided to treat myself to a banana split for a recent birthday. Although it was good, the dried options are no replacements for the wet walnuts and fruit toppings that we once craved. Hopefully, management would reconsider for customers who desire those preferences.

Been coming to this location every Wed since it opened. This has to be the worst DQ that has ever served us. The service is so slow. The order is rarely correct, and the employees seem to be goofing off most of the time. This totally falls on the management and the owner. If it wasn't for it being so close we would not come here. On the other hand, the DQ on Federal on Pompano Beach is just the opposite and we have complemented that owner on how well organized they are. 1000 percent. I think this badly run DQ needs to shut down, this way we will be forced to go to Pompano Beach to get a better experience.

Me and a small group of friends, maybe 3 others, went into Dairy Queen to get food. We ordered our food and sat down. One of the employees went up to our table and told us we had to leave due to the manager's request. We asked them why, and they said because we were under the age of 18. I don't know how they knew we were underage, but they did. Why people under 18 aren't allowed, I don't know, it isn't like a bar or anything. When we were leaving, we got our food but I never got my drink. I went to the cashier and asked for a drink, then showed my receipt. The person said I couldn't get one because it said I ordered water, even though I didn't. The drink is a part of the meal that I paid for, and I should have gotten it. I honestly don't recommend going to Dairy Queen due to this incident, it was frustrating and annoying. They let minors work there, but not eat there? Pretty dumb.

Ok, so the DQ in Seagoville, TX is the worst place I have ever gone too. I use to work at one years ago but times have really changed. Intercom doesn’t work well, either that or they just can’t hear anything. The small cones are suppose to be 75 cents dipped or regular. Mgr doesn’t know what she is doing and has terrible customer service. She stated that the fruity blast dip, you have to pay regular price. Doesn’t make sense. Every DQ needs to be on same page which Seagoville DQ are not. Worst service ever.

If someone can tell me how to rate this lower than a 1, I'll do it. First, let me tell you about simply trying to get the food. I pulled into the drive-thru lane with one car at the speaker. To be clear, we were the only two cars in the entire line. That car ordered their food and pulled forward to the window. So, I, of course, pulled up to the speaker. The person at the other end of the speaker asked me to wait before placing my order. The car at the window got their food and drove away. I waited a few more seconds in silence before saying "Hello?" Only then did they come back on to take my order. The ONLY customer at the entire restaurant (they only do drive-thru), and I had to remind them that I was there in order to place my order?

I visited Dairy Queen on 580 in Waskom Texas. I am extremely amazed at how horrific that place look. The tile was coming up and missing on the floor. The poor workers didn't have much help and it took over ten minutes to get my food. The Most Disturbing encounter during my visit was I was charged 69 cent for 1 honey mustard for a chicken tender kids meal. I can't comprehend how the owner of This location would charge their customers for condiments. I didnt ask for extra, I just ask for one to go with the chicken tenders I order. Unbelievable!!!!

We were visiting friends in Beckley W. Virginia. Visited Dairy Queen in Hinton. Placed my order. Had to wait 30 minutes to get my order. I asked what was the status of my order. I was told, "We’re working as fast as we can." But there were 3 employees trying to fill the ice cream machine. No one knew what they were doing. Does it take 3 employees to fill one machine? Need better training. So finally after 30 minutes I stepped to the front of the line. I got an employee to check. Said they are working on it now. Got the my order. Said thank you. No response. Normally when you say thank you normally you get a response of you're welcome. Take out my order. Everything thing was cold. Bad service. Poor customer service. Needs improvement. Better training. Not happy at all.

I visited the DQ next to WinCo in Union Gap, (Yakima) WA while out shopping on Saturday. I wanted to try their new rotisserie chicken bites. Came with fries and slice of warm buttered bread and choice of dip sauce. The chicken was Excellent! It was hot & tender, no heavy breading or deep fry grease and the fries tasted like fresh cut! Total cost was $6.80 for an 8 pc. I liked it so much I thought I would get more after church on Sunday but Yakima Ave location was closer so went there. BAD choice!

Drive through at DQ Hamilton Place Mall. I order a Blizzard and a Vanilla Ice Cream Cone and when I got to the window they had given me a Blizzard with an Ice Cream Cone stuck into the top. Took three tries for them and they never got it right. They pulled the Ice Cream Cone out of the top of the Blizzard & filled it up with Vanilla Ice Cream instead of what was in the rest of the Blizzard. Still no Vanilla Ice Cream Cone. Asked for the Ice Cream Cone, they did get that right but when I get home and look at the Credit Card Statement they had charged me $3.49 for a medium Vanilla Ice Cream Cone. How hard can it be to order a Blizzard and a Vanilla Ice Cream Cone? Well at this place it seems impossible to do so.

I was hungry and wanted something good and fast so I drive thru a Dairy Queen on Merrill Road in Jacksonville Florida. I ordered the #3 consisting of a cheeseburger, fry and a drink. Since I was in my car, I left the wrapper around the burger and ate the entire burger with the exception of a piece of the bun that had no meat left on it. When I looked closely the bun had mold on it. I was extremely disgusted. I returned with the piece of molded bread and spoke with the manager who apologized, refunded me for my meal, however did not act like it was a big deal. It was...I did not know how much of the bun was actually molded that I had ingested. Needless to say they have lost my business forever because there is absolutely no excuse for that.

Is it a true product of Hershey's in the Reese's Peanut Butter Cup Blizzard? Was so disappointed after ordering my 1st one this year. Chocolate tasted like plastic. Peanut butter? Little to none, tasting nothing like Reese's. Anyone else have the same experience? I love peanut butter cups. This was awful!

My daughter ordered ice cream delivery from Dairy Queen. She ordered 1 summer berry cheesecake, 1 Blizzard Snickers x-cheesecake and 1 Blizzard Oreo with M&Ms for my son but they sent a wrong order instead. Oreo with M&Ms. They sent Oreo with pb cups! The bad is my son is pb allergic. He has a severe reaction at peanuts so he was sure it was the right order so he eat just a little but he has to had his epi pen injection and I had to take him to the emergency room. My husband call to Dairy Queen to claim about it and the employee was so rude. Even she said we have the fault! Why? If they made the wrong order? It was a terrible experience! If I could I gave 0 stars for this place.

I have been going to the Coon Rapids River Rapids Drive location for many years for lunch. I always order the same thing every time which is the chicken basket combo with a twist sundae and toppings. Dairy Queen has always done a good job with my food. I've Never had a problem until the other day. I ordered my usual meal and asked for my usual sundae with toppings. The lady at the counter asked if I wanted it in a cone. I said no because I never have ever gotten my sundae in a cone. (It would be annoying to have to hold a cone and eat a meal at the same time). I said I wanted my sundae in a cup/bowl. Never had any issues with this before. I paid for my food then sat down and waited for it to come.

Melted ice cream just isn't as much fun to eat and the worst part is free from a good “Survey”. That’s the second time I received melted ice cream from Dairy Queen. This location is a ways from my house but I go here for the desserts. I grew up with a dairy queen near my house and the desserts are still as good as they were back then. Food wise it's the standard fair of burgers and hotdogs. I would say it's reasonable but nothing amazing on the food side. Dessert wise they are great. Ice cream and brownies are my favorite so maybe I'm biased. Dairy queen brings the A game in desserts. Do I suppose to call and get another free ice cream bar?

I'm handicapped so I always go through the drive-thru. They are always pleasant and very accommodating. When ask for lids/tops to be put on they follow-thru and are always pleasant about it. Or if I ask for my box to be put in a bag with handles (I'm on a walker), they do it with a smile and say, "Yes ma'am."

Myself and my husband ordered a chicken sandwich from Dairy Queen in Magee, Ms. Usually they are really good but on this occasion right in the middle the chicken was raw. Made us want to throw up. Will be calling them in the morning.

They have great value for the money. They will accommodate special requests. Delicious burgers, fantastic fries, yummy blizzards & sundaes. I am partly handicapped & someone will always offer to help me out with my purchase if I have a problem carrying all of it.

You can always drop into a Dairy Queen on your way home from shopping. Food is always good, fresh and the employees are always friendly. As far as the others here in NS we don't have them here. I have been to some of the others in different provinces and they are excellent. Wish we had them here as I do enjoy the other restaurants are available.

I have complained 3 times to head office. In each case they responded with, ”we will let the franchisee know of your concern.” Has one of the franchisees responded? The answer is no! Once head office sends to their respective franchises they don’t follow up either. The silence from both tells me they don’t care. Well I do and will never spend another dime at Dairy Queen. There are loads of alternatives.

DQ makes great blizzards and we are usually always happy with them. Unfortunately the new Oh Henry PB Blizzard is very disappointing. It is nothing at all like the actual Oh Henry PB bar. We got a few measly peanuts and a touch of peanut butter FLAVOUR....absolutely zero Henry PB bar in this product, nor were there ingredients added to make it even remotely taste like the bar. A family member had the Turtles Blizzard, however, and it was well done with good amount of chocolate covered caramel and pecans. Sorry DQ you didn't make the grade on the new Oh Henry!

Their burgers and french fries are super delicious that I can’t even resist them cause of it taste/smell. I admire their workers and how hard they work. I love it. I wish to come back someday to buy more of their fabulous, delicious, tasty food.

I wanted to try the chicken and waffles, looked so good in the ad. That is what I ordered plus a small order of onion rings. Let's just say the only thing good was the chicken. Onion rings had no taste at all and got 6 small rings for 2.79, wow. The waffle was of the frozen variety so was chewy. Will not go back.

We ordered $30.00 worth of food. (2) Grilled chicken sandwiches. We ordered 11 minutes before closing time. The lights turned off while we waited, meaning they closed (taking no more orders). We got our food and drove home. Upon inspection, two grilled chicken sandwiches looked awful. One of the chickens was black and both had a tiny sprinkle of lettuce in the middle of the mayo on the top of the bun. We drove back the next day to ask the cashier to speak to a manager, she said there were two working. I had to ask to speak to one of them. We were told they don't do refunds or exchanges. I had expressed many times that one chicken is burned and they didn't really have lettuce. We went back and forth on that several times. The cashier told us to look behind her at the machine and that they have no control over how it is cooked. I told her they could have put another chicken in and the fact there is literally barely any lettuce.

I'm very dissatisfied. Went there about 4:30pm to order their 5 buck lunch and was told that they couldn't place the order because their lunch hours are 11pm to 4pm. But I could order a meal. Nowhere in their ads does it say what their lunch hours are. Far as I know...dinner don't start till 5pm. I'll never go to Dairy Queen again.

I have always rated Dairy Queen burgers. Onion rings and diary products as very good. But think it’s a bit ridiculous to nickel and dime for changing from fries to onion rings and extra charge for spicy mustard as extra. But regular mustard no charge. This happen on Veteran Memorial in Mableton, Georgia. Nowhere else. Was this the Management trying to get over or was this a new pricing?..

On June 5th, 2019...I ordered my small ice cream dipped in chocolate at the drive thru in Exeter, Ontario at approximately 9:30 pm. I was the only vehicle in the drive through. When I got to the window there was an employee at the cash register speaking to someone but. I one came to the window but continued to talk to the person on the other side of the til. Then another staff member came from the back and didn’t help me either and went to the til also.

A very nice facility with good food and great soft-serve ice cream. We drive here for food and ice cream because the Girard, PA Dairy Queen has ice cream that tastes like ice milk. There is a huge difference in the quality of the soft serve... maybe you can check into this. So, we are customers of the Conneaut, Ohio Dairy Queen now and want you to know of the great place they operate. Girard, PA needs help and they need someone to get their soft serve corrected. Hope you take me seriously!

They call their food fan food not fast food but yet their food is never hot. Barely lukewarm. Get a routine and you're in for a treat with cold gravy that can't even make the cheese warm meanwhile even melt it fries cold. What a great combination. I'm surprised I don't get real sick every time I have ate there.....

4/16/19 @ 1PM ordered $5 chick special to go with buffalo sauce and butterscotch on sundae. 20 mins. later received order on tray. Had to wait again to be repackaged and sundae out of fridge. I had requested that it not be made to receiving order. Got home, got BBQ sauce for chicken, choc sauce on sundae, and sundae was melted. I live less than mile from DQ so time for travel, less than 5 min. in car.

Silver Lake WI. Went to DQ today to get a burger, I don't go there often so I ask the gentleman on the intercom what comes on their grill burger (a term I saw on the sign, not one I made up.) He left to ask a coworker who then explained to me they do not serve grill burgers. I ask if they have any burgers there, they did. I ask what comes on the regular burger, he says "ketchup, mustard and pickle". So I order a burger without pickle and mustard as a plain burger with ketchup was my goal. After I pay I'm asked to pull into a waiting spot (which is completely fine), where I was harassed by a very drunk man (also fine, not their fault).

Asked for extra taco sauce, and only got one! And tacos were soft and cold. Altogether Lockhart Dairy Queen is NEVER good. Seems like they need to only need to make ice cream and not food since they suck at everything else!

A guy comes in to order a blended coffee. The machine that makes them was down and out of commission. Gentleman's obviously disappointed. Employee improvise and came out with his own concoction to satisfy the customer's needs. So still in the end the customer leaves happy and the restaurant still gets the sale. Very clever.

I stopped for lunch on my way from Illinois to Kentucky. I waited 40 minutes in the drive-thru line. I should have driven away. When I finally got to the window, I saw five or so teenagers milling around, not doing much of anything, and because I was visibly upset at that point, two chubby teen girls started pointing and laughing at me. The boy who served me apologized and offered me coupons. He disappeared for another six or so minutes, then came back and told me they had no coupons, and gave me a handwritten note with the manager's cell number.

I ordered a chicken sandwich. My chicken was so hard I couldn't bite it, my lettuce was limp & brown, my bacon was hard as a rock, bun was hard & stale. Everything about it was bad. The condiments & chicken should have been thrown out & fresh put out for serving. But I got nasty food & service was horrible. I will never eat at another Dairy Queen again. Even the ice cream I ordered was horrible. Fudge brownie. Brownie was hard and hardly any chocolate. No whip cream. I'm so depressed. I used to love Dairy Queen, now I won't step foot in one.

So far my experiences with Dairy Queen have been ok. Sometimes they're really slow and there have been times when I have received runny ice cream which I do not like. My biggest complaint with this company is that I would really like it if they brought their pie blizzard menu back. The pie blizzards were great for people who didn't want a ton of candy pieces in their ice cream. The only blizzards I get now is the banana split and occasionally the salted caramel which I still end up picking some of the candy out. It was nice to bite into pie crust, whipped cream and simple ice cream instead of having a mouth full of candy and a little ice cream. I know this is more of a suggestion than an experience review, but I just had a put it out there. Rather it helps or not.

It was fairly busy when I went in, 6 cars in the drive-through so I went inside. Although there were 6 people in line, the two cashiers worked quickly and I had my Oreo Blizzard in less than 5 minutes. Ordered a burger and it was cooked to perfection. Love the Bend, Oregon store on North 97.

I created an account just to do a review on DQ on 50 in Orlando Florida. I’m so sick of buying a Blizzard (which I’ve done 3 times and won’t ever do again) and getting soup! Today was the last straw. My house isn’t even .5 miles from the restaurant but when I got home my car was sticky from the melted ice cream and carrying in two Blizzards melting all over myself is a nightmare! I got the M&M mini and a royal Oreo small (one for me and one for my 4 year old son). Instead of eating them right away, I had to stick them in my freezer before we could even enjoy them. Just a note to self and others, just got buy a tub of ice cream at Walmart. Not only are you spending just the same but at least it’s not soup when you get home.

On Friday, June 8, I bought side salads with a meal at the Dairy Queen in Roscoe Illinois. When I got them home, my wife and I found slimy stuff on the lettuce. It was truly inedible. The obvious problem is lack of sanitary procedures, and changing out old produce. My wife sent a complaint to Dairy Queen, and so far has received no response. I do not judge for someone doing something wrong. I judge by how they respond. SLIME!

I went into the Dairy Queen on Trotwood in Columbia Tenn. I ordered 2 double cb and 2 ff. I placed my order at 7:10 pm and finally at for my money back at 746 still no food. I walked inside. I will never go back.

I stopped in 107 Rives Rd Clinton MO 64735 last night and ordered a double cheeseburger meal with everything on it. They accidentally forgot to put everything on it. No biggie. So I go to the table and take a bite and the cheeseburger is hard as a rock. I go back up to ask for a fresh one and the guy rolls his eyes and says, "I'm off the clock now." So ** the other gentleman working indeed makes me a new one from the microwave. I thought DQ motto was FRESH FLAME BROILED? Because I got a microwaved hamburger. So disappointed. Will not be back.

Went into Dairy Queen at 7922 Culebra Rd, San Antonio, TX 78251. They had 8 people working, 3 in the kitchen and the rest up front. I ordered Beltbuster Combo, waited 20 mins for it, finally decided to walk to counter, I see a customer returning my order because she ordered chicken strips. One hefty girl behind register, grabs burger and tells the back kitchen to add fries to it so they can take it to the right customer... "Ah hello, I saw the whole thing" I told her. There's no way I am eating a burger that a customer has touched already trying to figure out if it's her order or not. They apologized profusely but I still asked for my money back. They apologized because they got caught. Can you imagine what else they try to get away with in the back when customers are not looking. By the way, Manager, nowhere to be found. Terrible Service, DO NOT EAT HERE!

Went through the drive thru at the DQ at 10th and Post in Indianapolis. Only car in the drive through and no other customers inside. They refused to make 2 separate orders! Even drove to the window to give our order because their speaker was acting up - still would only take 1 order. When we asked for the voucher for the sundaes (we got the meal deal), he gave us a handwritten note for them (again, on only 1 written piece of paper - not 2). I guess he assumes we will be coming back together. He then told us we could never have a voucher again. We also asked for ketchup - that was not in our bag (along with no napkins). They just suck and didn't care! I can see why we were the only people there. Oh, my chicken sandwich was 2 chicken tenders - if I wanted tenders, I would have ordered them.

Yesterday 3-29-18 I went to old Hartford Rd. I had coupon. I told at the speaker. I said, “I want 2 of the sausage biscuit and 2 hash brown.” She said, “Meet me at the window,” I pulled up, gave her the coupons, paid for it. I didn't check the bag. Went to work. It only had 1 sausage biscuit and 1 hash brown. I called them and said, “You didn't give me what I ordered and it’s not gonna cost me nothing.” She said, “No it won't. The manager was very flipped with me. Said, “You gave the coupons and we didn't charge you.” I said, “That's your fault. I know what I ordered.” I said, “This is my gas and my time to come back over here and you want to charge me reg price.” I will never go back there and I am not the only one who complains. THEY CAN'T GET THE ORDER RIGHT AND THEN YOU SAT THERE AND WAIT FOREVER AND ON TOP OF THAT VERY, VERY RUDE, I give it below poor.

On March 16, 2018. I went to get my associate and my lunch at Bridgeport Diary Queen, went to the drive thru, looked at the sign saw 4.99 shrimp basket and fries with drink and asked for 2 orders and spoke with the girl. Mind you she telling there was a up charge with the drinks and what I saw on the sign was 4.99 shrimp basket and fries and drink. Asked to see the manager about being rip off. Of course she lean thru window told there was up charge to the drinks. I pay for my stuff, drove around and took a picture of the sign and showed them where their mistake is and went back in to get my food. Asked for a receipt, they had reprint a new because the other one was lost, sure someone is going to be upset, because you waste whole lunch wasting time with business and training issues.

I don't usually take the time to fill out a complaint, but you need to pull your name away from the DQ in Hooks TX, worst food that I have ever received from a DQ. It is a dirty place and they don't honor your products... They do not even make stuff on the menu correctly... If this was my only experience with a DQ, I would not drive thru one again. I love DQ, and all the other ones we have used in other states and some in other parts of Texas were great, the one in Hook is a JOKE!!! Go to the next exit. Do not order food from the Hook location.

Dairy Queen Simpson Ferry Mechanicsburg Location - Feb 3, 2018 7:00 shift. Young lady should not be in a customer service position. After asking for chocolate ice cream three times, vanilla was served. Not worth the hassle of sending back. This young lady needs an attitude adjustment. Will never return.

I want to keep my money within the safe saving zone, but what I had saw on the board was around 5 dollars I'm almost getting my money chewed up by expensive restaurants. Above 5 dollars each time I go out to eat. I need to recover. Next time, add the 3 dollar menu.

DQ is very clean, prices however on blizzards are way too high because the medium blizzard is actually the same size as large. The only difference is the large is slimmer but taller in size whereas the medium is just a little shorter yet wider. This is why I always buy medium. Need to increase size of large cup to call it a large.

The reason for low scores revolve around CLEANLINESS. Specifically, the stainless steel collars used to make blizzards. When not in use they sit in nasty water that is suppose to drain which it doesn't. The crew member simply picks up a collar, rinses it off then uses it on the next order. THIS IS DISGUSTING! The ice cream and Blizzard choices plus mix-ins is very good. The crew members are mostly teenagers or young adults and are focused on their world revolving around them at the time. This is true in every industry though so Dairy Queen really can't be singled out for that score. Thank you.

Love DQ. Consistently good. I lived in Camas, WA for 25 years, and was always more than satisfied w/ selections, courtesy of staff, quality of products. I now live in Vancouver, WA, and have found 2 stores I frequent... both as good as the one in Camas. Even going out of town, I will look for a DQ for my weekly indulgence, and they always exceed my expectations. Can't imagine life without DQ!

Please avoid this Dairy Queen. The staff is rude, disrespectful, and use profane language. The cooks wear gloves, however wipes their nose without removing the glove, and or, washing their hands. The Assistant Manager Ladestiny was throwing her hands up and disrespecting other customers, besides me. The general manager Angela **, was extremely rude. Unwilling to listen to what was going on. She kept saying, she looked at the camera. If that's the case please pull the recording, it will confirm everything I am stating. This is not slander, because I have a video and audio to confirm it. I do not mind sharing it.

The staff is always very friendly, which is something you can't say about many fast food places. They all seem to have good days and bad days, but my local Dairy Queen is CONSISTENTLY cordial.

Stay away from the Dairy Queen at 1122 Tyson Road, Hope Hull, AL 36043. The food is horrible, the customer service and satisfaction is the worst ever. The phone number is fake, when you call 334-288-4307 it rings to a Fax line and you get a fax tone. The other number I was given was **, that number says "the number you have dialed is no longer in service or has been disconnected. The DQs are privately owned. I have not been able to speak to owner since I visited that location on Sept. 13, 2017. She called me 3 times but I live where the cell service is weak. She left me 1 voicemail, she never left her name, what company she was calling from and she has a thick southern accent and talks 90 mph that I could hardly understand her VM. I had to listen to it about 8 times to figure out it was DQ calling me.

Dairy Queen chicken strips changed my life for the better. However, my experience with this product in Sweet Home Oregon has been better than what I have been served from other Dairy Queen locations. I visited Corvallis, Oregon and ordered a normal 6-piece chicken strip basket with ranch and it was nothing compared to what Sweet Homes Dairy Queen serves to its customers.

Put one in McAlester, Oklahoma please! Always clean, friendly, and a wonderful place to eat. I rate 5 stars to all the ones I've eaten at. Family environment as well.

The quantity of fries you receive with meals is very small. I like the fact that you can have a refill of your favorite beverage and having reading material available is great.

Dairy Queen always serves fresh sandwiches and the wait is always short, if at all. Plus, the menu selection seems to cater to calorie conscious consumers with their grilled chicken, turkey and artesian sandwiches.

I love Dairy Queen's Blizzards, they give you different kinds to choose from. And their food is great also, plus the ice cream cakes. Chose to go there!

I have never been in a Dairy Queen where I have had bad food or service. It's one of my favorite fast food restaurants to go to. I do wish they would serve crushed nuts on their sundaes or give you choice.

My Local DQ also has an Orange Julius so it offers a lot of variety. The drive up menu board is easy to see and easy to order from. The customer service is always friendly, service with a smile and the food is always delicious and has a good presentation. It's a bit pricey but cheaper than other places and totally worth the price. Plus, the happy hour from 2-4 offers various choices at a bargain price.

I enjoy the clean atmosphere of the renovated restaurants in my area, but service can be a little sketchy. Recently the clerk had trouble making change for a $20 bill, and sometimes my Blizzard is melting over the edge of the cup although it doesn't fall out when held upside-down. Actually I don't need to see that. I know it is thick.

It's a great place to eat. They have a lot of different Stuff. Help is friendly and helpful and they treat you Good. Place is clean, restroom have toilet paper and Drive thru is fast and prices aren't too high for what you get. You can take the whole family out for dinner. Not a lot in change so go get ice cream, hamburger, drinks, fries, they have it. I love this restaurant. So take the kids they will love it or go through Drive Thru and take some home after a long day of work. Make you take pets home some.

Dairy Queen in Belleville, IL. is excellent! Great service and the staff are always pleasant! The food is excellent and served quickly. Dairy Queen is always clean and well maintained. Always a pleasant experience!

We visited a local DQ store for dinner and was excited to see that the Pumpkin Pie Blizzard is back. I don't know how very long it has been since I purchased one of DQ's "pie" flavor Blizzards, but I remember enjoying just about any Blizzard flavor I have tried. Whereas I have had disappointing experiences with some of their other menu items, not so with the Blizzard treat -- until today.

Small town service with large town choices. The selections are varied, quality excellent and their participation in area charity events with BOGO blizzards and free cones is much appreciated.

I recently tried their $5 burger lunch which was surprisingly good. The cheeseburger was basic, but pretty tasty and the fries were very good. The Blizzards are good as well as the coffee drinks.

I love their $5 lunches! I'm a sucker for soft serve, but only good soft serve. You pair that with a sandwich, french fries, and a drink; you can't beat it.

The DQ on Emerald Isle in Emerald Isle, NC is run very good. Food is always good and the ice cream cakes are awesome. The owner is always in the store and waits on people in line and makes sure not just the customer is taken care of but his employees are treated very courteously.

Seems a little pricey on some items compared to others. Otherwise all is fine based on the Cynthiana store. I have noticed that Georgetown Banana sundaes are not as good. All clean and do a good job.

Dairy Queen has a consistently tasty, quality menu that I enjoy but they are not always so great when it comes to service. The managers quite often schedule too few employees to provide truly excellent service.

I think the restaurant is a very good place to take your family and have a wonderful night together. The menu has something for everyone! I had a wonderful time with my family and I would go again.

DQ has okay food that could be much better if they would just serve it hot. I have gotten cold /lukewarm food there numerous times. The ice cream is the best, so I love to go there for cones and Blizzards.

They can reduce prices on certain products, ice cream, etc and make better fries and no more foam cups. I like paper cups. They don't leak or break easy like others.

I purchased a large ice cream cone at the Campbellsville, KY Dairy Queen, the price was 2.79, I know of at least 3 other Dairy Queen locations in the area that the cost of a large cone is 1.99. Why are they charging .80 cents more for the same product? Aren't chain stores supposed to have the same pricing? I will not visit this store again or recommend it to anyone.

There is a Dairy Queen close to our house, we go there often. I do get coupons often for a Blizzard, buy one get one free, the hardest decision is which one to choose. We go there often for their value meals that are either $5 or $6, that does include a small blizzard or sundae... So glad there is one close by us, where we used to live we never went since it was on the other end of town.

Terrible experience. Manager was non-sympathetic and didn't care to rectify the problem. Left with a Blizzard that contained hair in the cup. Quite a bit/not just one strand. It was horrible and made me sick to think I started to eat some of the ice cream from this cup. Called them as soon as I got home to complain and the employee said she would take down my name and give it to the manager. When I went back to the store it was even more embarrassing because just because they couldn't find my name in the log book for calling to report it, they acted like I was just trying to get a free Blizzard... Really, I would drive 15 minutes one way to do this? This was unsanitary and I would have liked to complain to the health dept, but not being from the area, I had no idea who covered this.

Extensive menu and I am partial to their cones and sundaes - sometimes I will get a burger and those are good too. Also their drive-thru seems pretty quick and one recently opened up near me.

I have not been to a DQ in years, was traveling and thought to give it a try. What a disappointment. I ordered the grilled chicken sandwich. It came with a large bun, a scrap of meat and barely a smear of lettuce or tomato. It nearly $5 and not worth half that. I highly Do Not recommend! Truly disappointed!

I would like to commend Ashley ** at the Kaufman Dairy Queen. While visiting, I watched her take on several different tasks (that in my opinion would have been stressful), and did so with patience and exemplary manner. She was pleasant and hard working. We will return. Kudos kid!

Need to come down on prices and be a little more polite to customers. And make sure when they ask for condiments that they actually get them. And also, clean the place up a little more.

It always depends on who I get to help me. It’s mostly young kids so the one I go to isn't as neat and clean as it used to be but I go for Blizzards or the coffee drinks and would like to eat there but sometimes I can't find a clean table.

My family & I decided to go to DQ for banana splits. We were kind of split as to what location to go to. Some of us wanted to dine in others not. After making those decision off we went. We were greeted, our order made quickly with correct specifications. The store & lobby were both very clean. We will go there for our dessert again.

Food is always fresh. Customer service is great. Wait time is minimal. Also the prices and selections are wonderful. Restaurant and washrooms are always spotless.

Turning the cup upside down is the craziest thing I ever heard. The only reason you are turning the cup upside down is because you used to put extra toppings on top. I'm sure you put that extra toppings in the next cup of a blizzard, I'm sure this saves the company money. But every time I see that commercial I can't help but think, who are they trying to kid. Does Dairy Queen really think we're that gullible? Please put the toppings back on top again where they belong.

Didn't order food but the Blizzards were awesome. Ordered a med and a large. Expensive but worth it. Restaurant in Concord only open 1 month and was packed.

We don't generally eat at fast food chains, but stopped at one of these and were pleasantly surprised overall. We ordered very inexpensive combo meals and they weren't bad.

They're simply the best burgers, chicken fingers, fries and ice cream! Always hot and fresh and get the order right. Always have new and tasty blizzard flavours too. Close to home which may be a bad thing!

We absolutely love DQ and their blizzard! We travel a lot from NY to Colorado and always stop at DQ for their 5.00 lunch special. Never disappointed. Our daughter lives in Pittsburgh and we can only find one DQ. Why?

Really fast food! Good chicken fingers and tacos. Lifesaver when you're hungry and don't want to cook. Also, great ice cream cones for a quick pick-me-up.

I was very impressed with the motivation and work ethic of the team at the store in Joliet Illinois, on Essington. I visited the store on 8/13/17, at 8:00 pm and noticed how well the team worked together. Everyone was focused on what needed to be done. At no time did I see someone just going thru the motions or slacking. The manager there should be recommended for creating a good work ethic.

I have always loved their vanilla cherry and vanilla chocolate dip cones. Please never remove those items from the menu. The only way to improve it would be to always have curly fries.

Great meal for 5 dollars. The burger was the right size and taste like real meat. Feeding a family out to eat can be very expensive but with this meal includes drink and dessert.

The Dairy Queen in Harleysville opened a new site. The Blizzards are full of ice cream but the ingredients are far and few between. We have tried at least 5 times since they opened, and we pay a price but hardly any ingredients. Will not go in future. Also, they have on their drive thru sign "If not served upside down" a free blizzard. They claim they do not honor this. Then why have it on the sign? Very poor quality and the young staff do not listen to the orders.

Stopped for a quick burger after a hot day in Coaldale Alberta DQ. Ordered a snack and it was the western BBQ burger meal. Terrible excuse as it was put together with cold BBQ sauce and was tasteless. The drink machine was foamy and blew out all over the machine as well as several of the drinks had no color or syrup just like carbonated water. The ice maker was also empty and after several complaints an employee walked around with a scoop full of ice cubes sharing them with whoever wanted instead of filling the dispenser.

Fort Worth Texas, McCart Ave. I drove through and ordered 1 taco. They asked if I wanted 3 for $5 & I said no just 1. No lettuce. It cost $2. I got it and see why you needed 3. They were not quite 4" wide. I almost couldn't find it in the gigantic paper they wrapped it I'm that probably cost more than the taco. I stopped the car and went in. I said, "are things so bad off for you that you have to lower your portions to this extreme?" I left him the taco. I said "consider it a contribution. You Must Need It More Than me." Sad so sad. They used to be good and still could be, but how can you enjoy a taco that costs a dollar a bite and costs $2?

Great service but one of your employees her name's Ashlyn she sells some of the employees her ** brownies and she talks to them about when she is making some more and how much they will cost. I believe you all should get this handled because that is not okay to be having a employee selling ** brownies there at your business.

Stayton Oregon Dairy Queen at 2 pm on 7-16-2017 got a hamburger, had some kind of chemical in it, tasted like a cleaner maybe (not really tasted many cleaners). Immediately got very sick after taking one bite, sadly I swallowed it before I realized. Sat by the side of the road and vomited for a long time. French Fries were wet as if they had been in water. Not sure what is going on at this DQ but look out! Would hate to have given that to a child. Probably just a cleaner on the counter but it scares me if someone put stuff in my food.

I went to Dairy Queen in Rialto Ca on Riverside Ave. And I got a receipt that said to go online and complete a survey and I will get a free Dilly Bar and the website was listed on the receipt. I go online to the provided website to find out this is not the correct site and I can't complete the survey. I tried for 4 days thinking I was doing something wrong but come to find out the website was incorrect. When I told the owner the receipt had incorrect information on it and I could not do the survey and can I get my dilly bar I was told, "Sorry. You're right. The website is wrong but I cannot give you a dilly bar because you didn't complete the survey in the allowed time." Nowhere on the receipt does it say I have a certain time to complete and the provided site that they gave me and circle was wrong.

I was very pleased with my visit to Dairy Queen on seventh street. The dining area seemed to be clean, service was satisfactory, a little slow for fast food but satisfactory for fan food.The workers was all smiles and very friendly. Thanks for great service. I will definitely be back to see you again, and a special thanks to I think her name was Lynn.

I go to this Dairy Queen 3 to 4 times a week with or without my grandkids but the last couple experiences with my Strawberry and Banana blizzard with pecan has been horrible. However, this last experience with this young lady she gave me 2 perfect blizzards and the 3rd was just a milkshake with pecans. When asked to redo it she said she can redo it but she guarantee it would be the same. It wasn't the same. IT WAS WORSE!!! AND A LESS AMOUNT!!! I went inside to speak to a manager but there was only young kids available. I got the store number and have yet to hear from a manager. This Dairy is in Harwich Port Massachusetts. I'm angry because if I'm spending 15 to 25 dollars each time I go there I was want exactly what I ordered, and I don't want a young lady telling me otherwise. Perhaps they need a course on customer service, if so I am available.

Yesterday, Sunday, June 11th @8:15 pm, I went with my two kids to get ice cream from DQ Hay Blvd. Oakville, while my wife was waiting in the car outside. I had a coupon to redeem for ice cream. When the associate was ringing me in (that lately he introduced himself as the store manager) he came up to a price that I thought was bit high, so I asked - from a curiosity standpoint - on how did he come up to that price and if the coupon discount was included? A very simple and straightforward question that any customer has the right to ask!!

We ordered cake at DQ Scott Road Surrey, for my daughter's birthday. The cake they prepared was altogether different than we ordered. The staff was not at all apologetic. The cake was so bad that it can't be worse. I would recommend not to order any cake at this location.

We went as a family to DQ last night. We go usually once a month. I repeated multiple times that I wanted a blizzard with Reese pieces candies, cheesecake, and caramel. I then said not the cups only the candies as I am allergic to chocolate. It was repeated and correct. I went home and started eating it to find a piece of chocolate in it. I looked in the cup and found more! Thank God my throat doesn't close. I do however get horrible migraines and end up vomiting all night. It was a horrible and very painful night and now into the next day. People really need to be aware of the seriousness of allergies. This is the second time I have had this happen there. I have also had 3 orders remade before they didn't listen. It's not a "Oh I don't like that," I am allergic and get violently ill. Very disappointed and won't be back.

We had a party of 14 visit the Dairy Queen on the pike in Marietta, Ohio. While eating my niece had 2 ants crawl OUT of her fries. The lady (not in our party) sitting beside of us saw the ants crawling out of the fries as well and told the cashier, she smiled and the lady said "no, it's not funny". She (the cashier) took my niece's fries and I handed her mine. The cashier came back and said the ants aren't exactly in the food, we just have a problem with ants. We noticed ants crawling along the back of the seat so we moved elsewhere so the children could finish their cones, then we spotted ants crawling everywhere. Most of us threw our food away. The cashier had a napkin smashing ants on the walls and seats... If that didn't ruin our appetite!!!

The last two times I went to Dairy Queen, at two different locations, in two different states, they tried to pour my Blizzard out right in front of me, and looked me in the eye and smiled while doing so like a dog pissing on the carpet. Why would they do that? I complained to the last one, and the manager argued with me. I called the franchisee back the next day and SHE argued with me. I called Corporate and they tried to shut me up by throwing money at me, but refused to disenfranchise the store. That's right. Dairy Queen Corporate encourages franchisees and their employees to argue with customers. Never again will I go to Dairy Queen.

I took my two grandsons to Dairy Queen yesterday. Will you ordered one small ice cream cone and two blizzards: a pecan cluster blizzard with extra nuts and an M&M blizzard. The total for those three items was over $12. I thought that was ridiculous but whenever I started eating my blizzard I found the ingredients for that blizzard including the extra nuts were not present. I went up to the counter and asked why there were no nuts my blizzard and I was told that they go by a system of measurement. I basically had plain ice cream only even though I paid a lot for the blizzard. The employees were slow and very rude. I will guarantee that I will never step foot in a Dairy Queen again.