Dairy Queen Reviews

My first visit to DQ on 1702 Havendale Blvd NW Winter Haven Fl 33881 at 8:16pm when I entered in my first expression was the cleanness was not very appearing, I ordered a small blizzard Reese’s Peanut Butter Cup Vanilla and the ice cream was semi melted with chucks pieces of Reese’s, when I entered back into the store, one of the staff stated our machine is giving us trouble and re-made the Blizzards and overpacked it with Reese’s peanut butter to make the ice cream appear thicker. Sorry I did not take a photo.

On March 18, 2026, I took my wife and daughter to Dairy Queen at 6550 S Midvale Park Rd, Tucson, AZ 85746 for an after dinner treat. I asked for a banana split, only to be told they had no bananas. Disappointed, I ordered a Blizzard. After we had all ordered and I had paid, she said, "Now we have bananas! Would you like to order a banana split now?" Why would I want one now? How did she suddenly have bananas? The whole experience was very suspicious.

Today we had our first ice cream in Mexico at Dairy Queen. For 100 pesos, you get a product worth a maximum of 50 cents. The ice cream doesn't taste bad, but it's mediocre at best. That's it for us and Dairy Queen ice cream for good. We've never experienced such a rip-off.

Nothing was correct. Spent 32.00 for crap. Chicken was rubbery, Hamburger had BQ on it and we specifically said NO BQ..The banana splits weren't even good. Cheese Curds were smashed flat in the box and husband's Onion Rings were so crumbed in their box, the actual Onions were bare. They didn't even give us our drinks after the girl told us she put drinks in holder in the bag. No hell no she did not. WHOLE ORDER WAS A MESS. NEVER AGAIN AT DQ!!!

They are very rude kicking us out at 8:55pm saying they are closing. They been swearing since I been in here at each other. I recorded them talking about ** and other stuff if you’d like I can send it also.

I wouldn't even give them one star. All started when I placed an online request. First thing out of the cage the driver delivered it to the house in front of my apartment. Second, there was no drink when I specifically ordered one, I think the driver was drinking it on the way over. The food was inedible, looked like it sat all day, fries and bread were soggy and limp, chicken strips were cold and rubberlike. I just threw it all outside and not even the birds would touch it for days. I complained and all DQ cared about is if I would recommend them to others; AS IF! I told them no. I got no apologies, no refund, NOTHING! If we could give no stars, this place would make the list! They don't even deserve one star. These small rural areas will rip you off faster than anyone.

The workers were on their phone majority of the time. Also they forgot my candle that I paid 2 dollars for. Not worth it. Don’t go to the one in Salem Virginia.

I recently visited the Dairy Queen located at 7010 S Hwy 85-87, Fountain, CO 80817. I utilized their mobile application to place two separate orders for drive-thru pickup. Despite only three vehicles preceding me in the queue, I experienced a wait time of nearly an hour for my order, which included a combo meal, a banana split, and two Valentine's Day cupcakes. Upon receipt, the combo meal was cold, and the large fries, for which an additional charge was incurred, were only half full. The banana split was significantly melted, rendering it unsatisfactory. I am particularly disappointed given the cost of these items and the compromised quality upon delivery. I am seeking a refund, though I have reservations about the likelihood of its approval.

So, there are employees working at DQ located at 4114 E Lucas Dr in Beaumont, TX who complain in front of customers while you are giving and paying for your order. The "cook" openly complains about having better things to do than to fix orders for a line of customers. The last I checked, if someone wants a job, they would go to work and provide world-class customer service and not complain about how many customers they have to "cook" for.

I just ate a sorry excuse for a flame thrower burger. Paid over $14. For a patty and cheese, one 1/2 strip of bacon and drizzle of flame thrower sauce on a smashed buns. McDonald's basically cheese burger has more on it and is bigger than this burger.. and since when does a flame thrower only have a patty cheese, a 1/2 strip of bacon and small amount of sauce on it and no veggies? Now I remember why I only get ice cream and chicken stripes at DQ. They are no good for anything else. 🤦‍♀️🤦‍♀️

My boyfriend took us to the Camden DE Dairy Queen last week and we were So Excited to each get a blizzard, but the entire staff there was Awful and on their cell phones with one another laughing. Our service was delayed due to this.

I stopped by DQ in Ozark, AL today at 1:20 and ordered 2 meals. It took DQ about 10 minutes from window to car but it is worth it! The food is fresh and cooked on site! They have the best onion rings around anywhere! Thank you for a delicious lunch and for your professionalism with smiles!

OMG I have not gone to Dairy Queen in quite a while because it’s kind of pricey for me. I got a small concrete and two large concrete. They were in a cupholder on my front seat in my car. As I was going home, a car stopped in the middle of the street and I slammed my brakes on and the concretes went flying, hit the glove department and fell down on the mat. I had to go up another street and see how much of the concrete or splashed all over the floor. Dairy Queen really has great lids on their drinks. All three of the concrete lids were still on the concrete. Even though all three of them were badly hit. I was so happy that I had to write this review. Thank you so much, Dairy Queen. You’re awesome. Oh yeah, I drank one of those concrete and it was great and very fresh.

The Bun that comes on the Cheeseburger is no longer edible. I tried biting into the Cheeseburger to only bite through everything but the Bun. This caused all of the innards to come completely out. The Bunn was like a Gummy Bear, not exaggerating how stretchy it was. Could not eat it. I read about how they changed the Bun to a more dense Bun and that no one likes. Sad to say, I will not be back.

For the past two years, I’ve driven to this Dairy Queen every other Friday from the Cypress area—just 10 minutes away. I’ve been a consistent customer, ordering the same combo each time. Today, I asked for the DP Patty Melt Combo. The sign showed a Dr Pepper cup, no mention of size. I handed over $20, expecting the usual. Instead, I was charged extra without any clear explanation.

First they took forever to even acknowledge me at the counter, when I said I had a mobile order the server acted like she didn't know what I was talking about. Then when I asked for my drink she said there wasn't one on the order but in my mobile recipe I ordered one. And instead of handing me a cup to get my own drink she took 5 minutes to give me my drink.

Don’t waste your money. They're rude and very racist. The guy wouldn’t even help me with giving me their Internet passcode so I can unlock my card and have cold nasty food, then when he handed me my food he was very rude. The fires were cold as well but they taste better than the burger I bought.

I stopped going here years ago because an ice cream shop Should Have Ice Cream. For weeks, they never had chocolate ice cream. I tried again about a year ago. Unfortunately, this past weekend, same problem...but worse! Mobile ordered. No one answered at drive-thru (multiple vehicles) NOR at window. After minutes of no service, I literally had to rap on drive-thru window just to get service. I also had a clear view of front counter, which was empty (no customers). Minutes later, a guy mozied to windows to tell me they "thought they may be out" of chocolate ice cream. (?!?) After explaining that I don't eat vanilla& would rather be refunded, a woman slithers to windows holding my $3 cone with 1" of ice cream on a cone. This Cameron, NC location should just close! Too many other places around to spend my money. I went to Food Lion & bought a half gallon for same price.

WOW $7.19 for a burger!!! A 4-PIECE chicken strip basket with fries, gravy, and toasted butter bread is $8.63. The ONE BURGER was $7.19.; that's ridiculous. Your prices are too much. You do not have your prices clearly stated.

I just bought a milkshake. It is like a drink of water with a shot of caramel. It's disgusting. I called you Saturday the manager dairy Queen and the phone went to a fax machine and my calls are being ignored. I'm pissed.

I have to say I've been to so many DQ's throughout Texas. This one has to be the BEST one yet!! Food was fresh, and service was even better. I don't live close to this location, but I wished I did. Keep up the great all-around service!!

Went to the Wake Village, TX location today. Ordered in the drive thru. They had me pull around to wait for them to bring out the food. Waited 37 minutes when finally they brought out the food. When I got home the gravy was like white water and most of it had poured of the small cup with lid into the box. They put it in the box on its side for some dumb reason. Again the gravy was literally like water. Horrible. DQ do better.

Best customer service ever, food is amazing specially at 5403 23rd Ave Edmonton, AB T6l 7G4 best restaurant. İ love it. Chicken, and fries fresh and hamburger was delicious. Also attention to details.

The Dairy Queen in Oak Ridge TN has EXCELLENT customer service. They are always friendly, helpful and ready to serve. Ice cream treats are our favorites! All delicious…I mistakenly left my Debit Card while going through the drive through. When I discovered it missing I called them to see if by chance I left it there the day before…I spoke with Sabrina the manager and she asked my name put me on hold came back to the phone and said they had locked it on the safe. There are good people in the world… they work at Dairy Queen in Oak Ridge TN. Thank you for all you do!

Awful service and speed. Sat at counter for about 4 minutes until I was noticed; approached with no words, I ordered and waited 10 minutes for a small blizzard. No words were ever spoken, including when the order was placed up on the counter with no indication of whose it was. $8 for a small blizzard and 15 minute wait… There were 3 people in the restaurant and 4 people working who also never spoke a word to each other.

I have to say that compared with the other fast food restaurants these guys win hands down! Their hamburgers are the closest to homemade burgers and I can actually say that the chocolate milk shake was the most delicious I have had in the last 50 years! I will be going back to try different things from their menu soon! Also the staff were very friendly and helpful which is getting harder and harder to find! Thank you.

We rarely stop off at Dairy Queen, but when we do, our treat is the classic Buster bar. A couple of days ago I stopped and picked up a box of 6 Buster bars. We were very disappointed on the quality of them. The outside chocolate was see through, to the point where the bar didn't hold it's shape and was slightly smashed with the chocolate broken into bits. When eating the Buster bar, we always look forward to the peanuts on top, in the middle and at the bottom. The amount of peanuts has noticeably decreased, a couple of peanuts on the top and bottom and a few in the middle. The over the top favorite part of a Buster bar is the yummy hot fudge that is in the middle and last layer with the peanuts. Unfortunately, it was almost non-existent. We thought that they skipped it completely and really had to search for it, but close to the stick there was a tiny amount. Eating the Buster Bar was more like eating an overpriced Dilly bar.

From when I first pulled up at the Salt Creek Dover location all of the staff were outside. I went to the drive-thru. The lady insisted my mobile order does not come through until the time it says then proceeded to asked what I wanted. When I came in there after waiting for 20 minutes inside I watched 3 different people who came from outside go inside. Did not wash their hands and starting making food with no gloves. Never coming here again.

Absolutely disgusting!!! Ordered honey wings and got hot wings and cold fries, hamburger was so gross. My bill was 35 dollars. I will never ever order there again. This is awful that I have to do this

Awful staff. Fries were not fully cooked and cold malt was terrible! Would not recommend DQ in shawano! I know I’m never going back! And employee name Rushi was inconsiderate and rude to me. Where are American workers?