Dairy Queen Reviews

I took my two grandsons to Dairy Queen yesterday. Will you ordered one small ice cream cone and two blizzards: a pecan cluster blizzard with extra nuts and an M&M blizzard. The total for those three items was over $12. I thought that was ridiculous but whenever I started eating my blizzard I found the ingredients for that blizzard including the extra nuts were not present. I went up to the counter and asked why there were no nuts my blizzard and I was told that they go by a system of measurement. I basically had plain ice cream only even though I paid a lot for the blizzard. The employees were slow and very rude. I will guarantee that I will never step foot in a Dairy Queen again.

False advertisement. I ordered a meal for my family, they gave me something totally opposite of the menu and overcharge me. Complain to corporate and the owner and they laughed about it!!! Dairy Queen is based out of Canada and from my understanding to corporate they don't like Americans so awesome as Americans on a boycott any outsourced company that thinks we are below them!!! I lost family member in the Trade Center 9/11 and I am tired of these outsourcing companies do think they could come into America and treat us like crap. The owner says "if you don't like it don't buy from us. More stupid Americans will buy from us anyways."

While waiting for food about 20 minutes the shift leader and her new employee decided to do all the trash in the restaurant instead of making our blizzards. Then when they finished they went straight back to getting blizzards made and touched every handle and top of cups. When we asked for a refund they got mad and started using the F word and refused to give us our receipt. This was in Valley View Texas. Stay away!

I was just at the Dairy Queen in De Smet South Dakota. Today I went to the drive-thru and placed an order. I was told to pull around and was told not to come back again. They refused service to me because I complained about their bad service in the past. I was told none of the staff members will wait on me. What a way to run a service by fixing your problems telling the customers who complain to leave.

I was served three sandwiches for takeaway in the afternoon, two sandwiches were consumed in the afternoon, whereas one of the sandwich was left for the evening brunch for my son. While he was having it I noticed that the bread was actually burnt out so I asked my wife whether the other two sandwiches were the same, unfortunately they were the same. So I called DQ at Kennedy and Ellesmere to lodge my complaint, they asked me to bring the sandwich to tell me that the other one will be the same and they cannot replace the meal. The staff was incredibly rude, impolite and unprofessional. Unfortunately, this was my second visit to DQ and now I will never again visit the place. The lost one more customer! Alas.

Sunday, Oct. 30, I just left my local DQ on Cox Road, Glen Allen, Va and was disgusted by the lack of cleanliness. Back counters were smeared with milk/cream, back corner caulking at counter had mold on it, ice cream on the floor at the counter. When I mentioned to the female worker her response was "I'll take care of that later." I was the only person in the shop and when I mentioned that someone could slip and fall, it made no difference. The smeared fingerprints on the doors were also a turnoff. Empty tables needed to be cleaned off. I know that his owner gives much back to the community, but the public deserves better than this. He can do better.

Edmonton, AB, The Dairy Queen / Orange Julius at 11136 82nd Ave. THE MANAGER SHOULD BE FIRED!!! I went in to buy a box of 12 Dilly Bars, he ran it through the till and it came up close to $18. I saw the price but felt leery 'cause I have them before and they were around $15 with GST included. So I questioned him on why so much and asked him to show me the prices for the box. I looked and there was NO PRICES in the cooler on any cooler item, and there wasn't anything on the menu. He proceeds with an attitude, points to the price he rang up, and says, "This is the price." I asked again and he said, "That's price."

You are not going to believe this! I just went up to Dairy Queen in Swartz Creek to get my sons some dinner. I ordered and paid for my food and then I believe I seen a girl at the counter wrap or she unwrapped and wrapped back up a sandwich after she just handled money. I told the girl in the drive thru that I would like my money back and why. She went and got the manager who is the man that wears all black and who has a speech impediment, I believe. He proceeds to yell at me and tell me that I am a liar and that I didn't see what I just saw! I said, "I know what I just saw and I would just like my money back". I never yelled and I never cussed at him.

DQ Battle Lake MN - Over the years this place has declined. This year we had hope that things were improving. WRONG. The food is unpredictable. They run out of ice cream. They close at random times despite their posted hours. The people who work here are sketchy - you will never find a real supervisor/adult on staff here. The owner hires high school kids and lets them run as they see fit. Also stories of moldy hot dog buns, poor hygiene, and dirty conditions.

Waited in line over 20 minutes. 14 people in front of me at least 7 behind me. 1 person ringing out more than enough to come up and open, another waited another 15 for food, 1 person after another coming up with a complaint. Got home, order was wrong. Missing food. Called, got an answering machine. Day and a half later no callback. Time to move on Colonie NY.

I am 54 years old, have been eating at Dairy Queen since I was about 6 years old. I have always gotten a cherry sundae. For the past couple of years I can't seem to get a cherry sundae. I haven't eaten at DQ since but I still come in every once in a while to see if all the flavor are back.

I purchased an ice cream cake, as I understand it should include some cake and the best quality ice cream, given its high price. Instead, it only contained a tiny layer of hard chocolate fudge and the worst low quality ice cream ever. Eating this cake, caused me severe stomach ache and heartburn. This might be due to the low quality ingredients used in the making. It is very unfortunate to pay money to get sick!

A year ago I made a complaint about the store on Curry Ford Rd in Orlando, Fl. The manager and owner asked me to give them another chance. Two weeks ago I gave them another chance. This visit was far worse than the visit a year ago. The store has a board full of chicken meals, however on this visit there was not any chicken at all. There was not any soda, no toppings for ice cream. And there was not any air. The room was very hot and nobody cared. This is the behavior of the owner who could not care less on what takes place in his store. This is a plea to all the people reading this review. I am asking you to avoid this store on Curry Ford Rd, Orlando. The best thing that you can do is put this place out of business or force the owner to sell. This owner cares about nothing. It is your duty to put them out of business or this terrible treatment will continue.

I frequent the DQ in 55116 of St. Paul, MN. The last three visits have been annoying. Visit 1: I pull up to the intercom to place an order. I am asked to wait a minute. I wait two minutes. I pull around to the window, no cars there. I told the employee I don't appreciate being left at the intercom. He "apologized". I place and take my order. Visit 2: I pull up to intercom. No response. I drive to window no one there. I tap on the window. A young woman rudely informs me the drive up window is closed (there are no notices posted and it's noon), closes the window and walks away.

Last evening I went to our new Dairy Queen on Burkhart and was the sixth person in line. Ordered crept forward as they were busy. Got to the window, was handed a box of Dilly Bars (I guess that is what they were supposed to be), handed my blizzard. After she asked if I wanted a lid, put wrong lid on it, it was a flat lid not the usual, then told I had to wait for my burger. Ok, but why give me some of my items to sit in the car and melt. And shouldn't my burger have been ready? Got the burger and it was cold. WORST HAMBURGER I EVER HAD! I guess I'll go back to the old Dairy Queen on North 41, but ordering any more food from any of them will not happen... and the Dilly Bars, what happened to those? Wont get those anymore.

Has a man ever tasted food so good it made him refer to himself and everything else in the third person? Perhaps it might well be the case with a Dairy Queen. A man buys himself an Oreo Blizzard. The anticipation gradually builds prior to tasting a food, though it does not spike at the moment a food is served upside down, but rather the moment a man is about to take a bite of chocolate plus vanilla goodness. A man enjoys a treat very much while seated in a jeepney during heavy traffic.

Well it wasn't me but my mom who went to a Dairy Queen in GA and ordered a cup of water and she stated that when she took a sip that she swallowed something that felt slime go down her throat. So when she got home in Anderson SC she took the top off the cup and found first of all that the water was dirty and that there was some more slime down at the bottom and something that looked like styrofoam. And I think that something should be done about that because she got really sick from that nasty water.

Normally we enjoy all the food during our visits to a variety of Dairy Queen locations; the hot grilled foods -- especially the chicken strip basket--are usually quite tasty, which is why we continue to visit Dairy Queen restaurants. The chicken basket we ordered on our most recent visit to the Troy, IL location was no exception. The chicken in the basket was hot, fresh and crispy, as were the lightly salted French fries. Just great! However, the management of and service in that particular location appears to be in dire need of improvement. The staff is indeed courteous enough, but does not appear knowledgeable enough when it comes to corporate policy and promotions.

I LOVE DAIRY QUEEN!!! The blizzard is so delicious. I love all their flavors. I always buy my DQ before I start working. It's my energizer and stress reliever. I also tried one of the cakes and it was so amazing, I love it. I always make sure that I have my DQ every time I watch a movie or just go for a walk. I just love it so much. Don't mind the extra calories as long as I am happy that is what matters haha! Not a week goes by without me eating my favorite DQ... But why the name? Why Dairy Queen? And not Dairy King? haha! Just a thought!

Yesterday at the location in Orangevale, off of Greenback Ln., I ordered one chili dog and was given a receipt with the total $3.09 on it. They gave me a second receipt underneath that I didn't see until much later, that showed a 39 cent charge. I asked the counter what it was about, and was told it was because I didn't pay with cash or credit. So you're telling me a multi-million dollar business is going to charge people for using the most accepted form of payment nowadays? Never eating here again.

I went thru the drive thru and ordered a Butterfinger Blizzard with extra Butterfinger. I got to work and had something full of pecans. I could not eat it. I tried to call and the phone rang off the hook. No answer of the 5 times I called. I called the 800 number and filed a complaint. I work at the hospital. I go in at 645 and get off at 715 am. I go home and sleep until 5, and get ready for work and come in again. I stopped in the DQ this time and went in. I told the manager "Carrie" what happened the day before and she said they couldn't refund or give me anything without getting the Blizzard back. That I threw in the trash about 24 hours prior, so I told her I wanted another one. I repeated the Butterfinger with extra topping. She looked at me like I was crazy, and she started to ring it up, and asked me again what I wanted... I was very angry and told her obviously she couldn't hear.

I visited Dairy Queen on 4-10-16 specifically to get a banana split. I paid for it and at the end of the counter the lady said "I cannot make you a banana split because I had to go to Monroe to get bananas and was only able to get 1 bundle and it has to last me until tomorrow night." What??? You have bananas and you can't make the banana split because you need to make your bananas last??? NOT going back. Poor customer service. Very low quality restaurant.

Arrive at the Dairy Queen in Wimberley Tx on 3/18/16 at 2:00 p.m. As I was waiting in line to place my order noticed that nobody was in the kitchen for about 10 minutes. I was next to order and was upset because the old lady skip me and told me that the man behind me was a regular customer that goes everyday and that she knew what he always orders. The man was shy and apologize for cutting in front of me. Then the old lady placed my order which was a grilled chicken sandwich combo, 1 side jalapenos, 1 small ice-cream cone.

Decided to try the Grill Menu for the first time. Alaskan Pacific Cod was served piping hot which is great. Tasted pretty good. We decided to dine in however we're not asked if we were dining in or if our order was to go until we were served at our tables of choice, and the receipt stated "eat-in". Speaking of tables, they were dirty and so were the seats. We could visibly tell the floor needed to be mopped. Other customers noticed as well. Floor was very, very icky. Our ketchup bottle was empty, so we had to use one from another table. We would've asked the cashier for assistance but she had a line of customers. We ordered two shrimp baskets and asked for cocktail sauce for each. Rang up correctly but was only given one cocktail sauce.

I placed 2 orders of the 6 dollar dinner meals (2 double cheeseburgers, 2 fries, 2 drinks, 1 sundae and 1 mini blizzard). My order came to $15.40. It was a car in front of me that seemed to have had a mess up with their order which called me to wait more than 30 minutes. When I finally approached the window the worker at the window had an attitude and gave me cold food and said there nothing she can do about it. I told her I ordered hot food so she told a co-worker that I said my food is cold and what to do. She didn't come back to the window for about 10 minutes with fresh fries and my 2 double cheeseburgers seemed to have made their way to the microwave because the wrapper was warm but the burgers was still cold. Never again!! You lost a customer.

This evening we had a chance to experience Dairy Queen on North reserve in Missoula, Montana. I would have to say it was one of the most unpleasant experiences I've ever had with this franchise. We walked in as several people were walking out and didn't really pay attention that they had not received any service. We waited approximately five minutes and a gentleman to take our order. We then sat back and observed other orders being taken by just a few people behind us but there were at least 10 people waiting for their order. We looked around to the left of us and there was two families also waiting for their orders. We simply ordered a sundae and a parfait and by the time everything was said and done we had our order in 30 minutes.

My family and I order ice cream and sometimes food from the Carrollton, IL location at least twice a week. We've been a fan of the ice cream for years. Unfortunately, the restaurant in our town has always been known for the long waits, which is definitely annoying but I've worked in customer service for a long time so I can deal with it. The rudeness is what I'm having trouble dealing with. We've went elsewhere multiple times to avoid the rude staff who forgets we pay their salaries. There are no friendly faces at this restaurant. You'll never get a "thank you" or an "you're welcome". I've made a point to be extra friendly a few times just to see if attitudes will change, it never happens.

The Dairy Queen in my small town has taken 20 minutes for the single car in front of me, given me the wrong food, and refused a $5 lunch box because I was there a little before 4, not after 4, before. This is within my last four visits there. This is not only bad customer service but when I am out wanting food I recommend every restaurant first. Love their food and prices, I do not enjoy their service.

Order a chicken bacon ranch sandwich on ciabatta bun crispy chicken not grilled; it was a to go order. When I returned home about 7 minutes away the bun was so hard you could not cut it with a knife. Called Dairy Queen manager, said that it was my fault because the sandwich is supposed to be eaten right away. She was very rude; what happened to be polite to your customers. If it wasn't for customers they would not have a job. Not a happy customer at all. Will probably not be back.

We stopped to eat at the Dairy Queen in Scipio, Utah. We arrived 10 min before closing. We ordered our food and sat down to eat. The employees were anxious to go home. The girl came out and told us that we should not have sat down, they were closing. She went back and got the manager. I had 5 bites of my hamburger left and he told us we had to get up and leave! Unbelievable! We scooped up what was left of our food and walked out.

Palatine IL had a "Fall Fun Fest Trick or Treat" event on 10/24/2015. The information I received stated "Open to the public, all ages, everything is free. Candy at all the stores and ice cream at Dairy Queen." When I went to get my free kid's cone from DQ, a hand-written sign said "free comes for kid's only." The owner of the franchise showed me a different flyer stating the event was for kids, and "Did I go trick-or-treating in my own neighborhood?" He went on to say as the owner he had the right to make up his own rules. (???)

I went to the Curry Ford location in East Orlando. Problem one, the store clearly posts closing hours of 11 pm Monday-Thursday, and the manager closed the store at 10 pm, and the staff said this is common practice. Problem two, the store was closed an hour early and the staff started playing very offensive music while there were still customers in the dining room. The kind of very foul music that was offensive. Problem three, when I complained I was very upset because of the offensive music the very rude and nasty manager told me to lower my voice or leave. She was very nasty and not at all concerned about my complaint.

So I walk into the closest Dairy Queen which is Midlothian Dairy Queen. Well, as soon I walk in, I see the head boss and she gave me means looks and not only that, the people at front counter was jerking around, so that made me mad and I see that 2 girls in kitchen were working hard and the drive thru were doing. To me, that rude and I might not go back.

This is for the Dairy Queen in Red Oak, Texas. Over a 2 month period I have found that they rarely get things right. They constantly get the order wrong and charge incorrect prices and the quality of the food and ice cream has been absolutely horrible. Not only did they get today's order wrong but then they messed up the remake and got it wrong too. The place is just horrible. Stay Away!

I went to the Dairy Queen in Point Pleasant, N.J. I ordered a small Hot fudge sundae with whip cream and a cherry. Going through the drive through the attendant said it would be five dollars and change. When I reached the window I asked why the cost was so high. The worker apologized and said it was 75 cents extra for the whip cream and the cost of two cherries on the sundae would be 61 cents per cherry. Is this insanity, how can you charge 61 cents for a cherry? The price still was not right. In the future, I will go to Carvel they put whip cream on all the sundaes with no additional charge. Not only that, but when I got home and looked at the sundae it looked like they ran out of hot fudge, a slight drizzle of fudge over the ice cream. I would not consider that a sundae. I certainly did not get what I paid for.

Good Afternoon. I am writing to tell you about the poor service I received today. I went to Dairy Queen on Rufe Snow Dr. North Richland Hills TX. I was greeted by the girl in drive thru. I ordered a taco salad. She told me it would be 6.48. I handed her 21.48 expecting to get 15.00 in change (fives or a ten and a five) she hands me 15.00 in ones. Why would I give her a "$1" only to get 15 "$1's" back? I told her I didn't want all those ones. She call the manager and then she still handed me 2 fives and 5 ones. She then tells me to pull up and it'll be a few minutes on my salad. She parked me for 15 min and no one came. During this time an African American manager walks right in front of my car leaving for the day "I guess".

We stop to get a shake and malt at Dairy Queen in Los Fresnos, Texas and waited in line a long time to begin with. When we placed our order we were informed there was no milk and they could not make our order. With this being labor day weekend you would think they would have stocked up. Also there is a Walmart a half mile down the road. Why did they not go buy milk? This Dairy Queen is located on a main hwy going to South Padre Island going to the beach. They are always busy and never have adequate help. This is not the first time they have had a shortage on products.

I was there today over the lunch hour. Like normal they were short staffed. It took 20 min to get my food. I overheard one employee say they had two employees quit on them today. Wonder why that is. Could it be your new general manager who is a drunk that apparently plans to run all your good staff off. When this happens I will no longer stop there. It means something to customers when you pull up to drive menu and two different workers already know what you're getting.

We have been waiting in the parking lot in DQ La Plata for 30 minutes and then a girl came out with food but the order was not right. Ridiculous.

Hot fudge sundaes are my favorite. However, Saturday I paid $2.69 for a SMALL and got about 5 tablespoons of ice cream and not even enough hot fudge to cover the thing! They've gotten too expensive with low quality. (Bear, Delaware)

Every time I go to the Dairy Queen on Western, there's always little girls with attitudes. They're so disrespectful. Does anyone show them how to answer people in drive thru? "Hi your total is... Have a good day!" These little girls are there with obviously no manager. When I tried calling "the manager" she couldn't even speak, was stuttering the whole time. What kind of place are you running? Seriously, show these girls respect. Never going there again. Wouldn't recommend it!

Dairy Queen does not deserve people's business anymore. They are a far cry of what they were when they started, and they don't listen to the consumer. I use to drive miles out of my way to get their hot fudge sundaes. Not anymore, it's garbage, the hot fudge. Use to be you had to use a spoon to handle. Now it's like syrup and has not hot fudge taste.. I call and complained. Does no good. They can all go down the road of bankruptcy as far as I am concerned.

Went to the Dairy Queen at 132 S. Wilcox St. in Castle Rock, Colorado. Used the drive-thru and ordered a banana split with whipped cream and nuts along with a medium hot fudge sundae, and when we arrived at the drive-up window the young gal started to hand us our order without lids or even being in a bag. I had to ask for lids and a receipt. Still didn't get our order in a bag. First clue to drive-up window is that it's "to go" and 2nd clue is I'm driving -- not hard to realize this. We drove home which is only five minutes away and when we opened up our treats, they were liquid, milk and chocolate -- couldn't even eat. This is the second bad experience I have had with DQ. I don't have to say it but I will, "I won't ever be back." They can take a lesson from "Freddie's" on how to serve frozen deserts.

So first of all 9 out of ten times my order is wrong or something is messed up to where I can't get what I want. The only reason I go back is that it's closest place to my house besides McDonald's. But this time was particularly frustrating. So I pull up and try and order my usual chicken strip basket and they tell me the grill is shut off for the night. But I was almost positive I had ordered a meal late at night before (which I remembered after I left I defiantly had ordered a meal even later than I went this time) so after I couldn't get my meal I just ordered my drink and the drinks for my friends and then they tell me they're out of bananas for the banana split, (which I know isn't really something to be mad about. It's not their fault but it was just this on top of everything else that was frustrating).

First of all they acted like they don't even know their own coupon. The Coupon says with a Purchase of a medium you get mini small or medium Blizzard. The lady denied the fact of my coupon I provided. I told her to read the coupon and I want two Medium Blizzard. She agreed. You want to know what they gave me? Two Small Blizzard. I paid $6.10 with tax. Did I get reward for my coupon? I don't think so. 1 Small Blizzard cost you only $3 + tax so I paid almost the same amount as purchasing two small Blizzard. The location of our Dairy Queen is 3901 Ventnor Ave, Atlantic City NJ 08401.

Grants Pass, Or Dairy Queen... My boyfriend has been planning a bbq for my 25th birthday and I am a big fan of ice cream cakes. So, we decided to order a blizzard cake. First off, why change your menu? So many of the same blizzards have been on there for years, now you hardly have a selection. That right there is a big reason I will never spend another dime there. Secondly, my boyfriend put in the order for my cake at the beginning of the week (today is Friday) they told him they don't carry the specific blizzard cake he asked for... even though it was one of the few they have left.

Chicken sandwich seemed chewy. Then this long fiber string I pulled from my mouth. I looked at chicken within the sandwich and the (chicken) Was full of these non-chicken yellowish fiber strings. I left the restaurant with everything exposed on the table. This is another example the discussing on goings in the fast food market. Either by the chain or individual franchised location cheaping out and charging people for it.

The kitchen made a big fuss about me changing my order. The only change was extra onions. They became rude and did not fix the order. I got my money back and left!! You Should not leave a restaurant Hungry!!! I Will Not Be Back!!!! ~Store in Monticello, GA

I ordered an Oreo blizzard ice cream a week ago and picked it up today for my birthday. It had Oreos on top but none on the inside and the cake I got does not match the picture or description online. I want my money back or the cake I intended to have and when I called same day today around 8-ish I was told that I had to specify if I wanted an Oreo or vanilla-based cake. I ordered an Oreo cake and that's what I wanted and the night manger on 7-1-15 said "I'm sorry but next time specify." This was my birthday cake that I was looking forward to fit a week and I did not get what I wanted. I want the cake I order or my money back but the store manger never gave an offer to fix it. This was disappointing to me. Dairy Queen 5110 HWY 277.

Dairy Queen in Santan Arizona.. We went for ice cream with my seven yr old granddaughter who has a broken leg. She slipped and went down on the heel of her broken leg. The floor was wet and sticky. No one even asked if she was Ok even though she was crying. And I asked for something to wipe it up and they just ignored me. It was June 17th or 18th.

The service was great and I enjoyed the new blizzard that is advertised for the new movie that is out. You need to keep it on the menu. I also am glad that the Mt. Pleasant Dairy Queen is open year round. I like ice cream any time of the year. Your cakes are good too.

The Blizzards are made with soft serve ice cream. Before you get to your seat it is melting and within ten minutes you can drink it. It ended up in the garbage. It's not worth the expensive price paid. I will not buy another from Dairy Queen. Take a hint from Whitey's Ice Cream in the Quad Cities (Davenport, IA)! The chicken BB was way too salty also. I think I'm about done with fast food completely.

I have gone to the Rochester Dairy Queen several times over the last few years and 95% of the time they screw up my order. The staff including the manager is extremely unprofessional. The manager has a huge attitude problem and do not tell her she got something wrong or she gets worse. I'm sure if she doesn't appreciate her job there are a ton of unemployed people desperate to have it.

I ordered a cake for my fiance at the Dairy Queen at 7825 E Colonial Drive in Orlando, FL. I ordered this cake online to have it ready to be picked up today June 5th 2015. My mother in law stopped in on her way home from work to pick the cake up. When she got there the cake was COMPLETELY wrong! The colors of the icing and the writing were the WRONG colors or not even colored to what they were supposed to be. When she told them it was wrong the grill department acknowledged they do this all the time! I hope my comment gets read because even the employees said it themselves. THEY DO THIS ALL THE TIME! Do not give this dairy queen anymore business! It's wrong and disappointing!!!

My wife and I visited the Dairy Queen in Pearland after I had a lengthy Emergency Room visit in which we hadn't eaten anything for nearly 20 hours. My wife loves DQ and was happy I mentioned it for the place for our meal. So we get there and on a picture board they have a picture of 4 burgers with the price break down for each burger or for the combo. So I ordered the triple buster combo which was the number #3 and my wife ordered the #4 which said a triple hunger buster junior. Got home, ready to enjoy our meal and my wife’s burger was only a single, without cheese and sloppily put together. So I called up there and spoke with a young lady and told her there was a mistake made with our order and she asked me what the mistake was.

We ordered 2 burgers, a blizzard, fries and a MooLatte. One of the burgers was meant to be a special order and was stated at ordering to be "ketchup only". Got the burger and it had all the fixins, everything on it. Onion, lettuce, ketchup, mustard, mayo. It had to be returned. My MooLatte was delivered and it had 2 inches of choc syrup on the bottom. I stuck the straw in it and got only syrup and chocolate in my mouth. Then I could just barely pull the drink thru the straw! I sat in my car for a min hoping it would thaw and I could finally drink it. But I couldn't. It was almost solid ice cream. I took it back in and told the cashier and she argued with me saying I was wrong and the drink was fine.

I visited West Monroe DQ on 5/15/15 - Ticket ** 12:47pm. Purchased 2 items but the LG Cone Dip, choc dip, IN A CUP was delivered in a CONE. I asked for the server to please put in a cup. He made another serving in a cup that was 1/2 the size of a LG and handed it to me and explained that he did not see the "in a cup". I got the sense he was angry at me for complaining about how the product was delivered to my table. I was thinking he made a mistake and confirmed with him that this was a LG Size that he handed me. He said, "YES, I made it myself". Believe me, IT WAS NOT. I was shocked that he expected me to believe his comments.

I went to Dairy Queen to get a number 4 so I bit in my burger - it was pink so I call up there and the manager told me she will get me another one so she did and before I left there the manager told me to check it so I did. She said it suppose to be pink and so when I go home the whole thing was pink. I never got a burger that was pink in the inside. I was mad.

I came to a Dairy Queen and when I was about to sit down I saw the whole entire wall full of mold! This is just one spot.

I went to Dairy Queen in Ashland Kentucky for the cotton candy blizzard which has been so highly advertised. I was told they didn't have it and had no plans on getting it. I complained they have been advertising this heavily to no avail. Then they had no truffles for my wifes blizzard so needless to say it was disappointing.

I will never return back to DQ again. I ordered a cotton candy blizzard which was on the menu to hear that they do not make it at all. That's very unprofessional, not to mention when I was there before they were out of everything and filled my cup half full with ice cream. I can't explain how disappointed I am and furious, and will be making sure to tell family the same for the Stayton DQ

Visited the Dairy Queen in Carlisle (noble plaza). The windows were dirty with ice cream smears, the floors were so sticky our flip flops stuck to them. The counter and tables were sticky and dirty. The young teenagers behind the counter were dancing, none of them were wearing gloves when preparing food then exchanging money. Not friendly at all. Will be the very last time we visit this Dairy Queen and told many of our family and friends about how disgusting the place was. Threw out my receipt along with the uneaten blizzard due to poor sanitary issues.

Went to use a coupon for a free small smoothie w/o purchase! The supervisor told me I had to buy something. I told her "no, the coupon states one free smoothie w/o purchase." She finally, after going back and forth with me, gave me a smoothie, but refused to let my son use his coupon! Which it clearly states one per customer per visit. She claims he is with me! Soooo we suppose to share germs now!

I am making a comment because I am highly dissatisfied with my Dairy Queen experience! I just visited the Dairy Queen in Kankakee, IL on Maple St. Where I ordered a medium cookie dough blizzard, at least what I thought was such! When I took my blizzard out of my bag, it looked very much like a small, and this is not the first time this has happened to me. I just thought it was a mistake, but I am convinced I have been bamboozled. I will not be visiting anymore Dairy Queens. Thanks.

I had my awful experience at the DQ in Southdale mall in Edina, Minnesota. I had bought a Chicago Dog. The cashier told me they don't have any cucumbers. I was fine with that. She walked away from the counter without taking my payment. Very unprofessional! A guy came from the back and walked to the counter and took my payment. He never said, “How are you? Would you like a drink with your hotdog?” I bought a orange juice anyway. I went to have a seat to eat the Chicago dog. I was so happy, because I was craving it for a few days. The banana peppers were big and not cut. I had picked up the dog, it was sweating and soft from the warmer they keep it in. While holding on to it with my hands, I had taken a small bite and the dog fell apart with the toppings all over me. The bun tasted not fresh. It was soggy. How can it be soggy with veggies on top?

We stopped in there yesterday for lunch with my daughter and will not go back to that location. She ordered her usual, which is the 6 piece chicken tender basket and I wasn't that hungry so I ordered the chili and cheese hot dog. Good thing I wasnt that hungry! The cashier brought our food and the first thing I noticed was that there were hardly any French fries in the basket and no dipping sauce like I asked for at the counter. The tenders were also very small, seemingly half the size of the ones in the other location that we usually go to. So, I asked what happened with the fries and could we get more so he said he would "see". I also reminded him of the dipping gravy and he said, "oh yeah". So, he comes back with about eight French fries in a small box and a container of the gravy that was COLD. Then, I open my hot dog and it was TINY and tasted if it had been re-heated from three days before.

Food is what you would expect from a DQ, but what sets this particular "restaurant" (5596 NC Highway 42 W, Garner, NC) apart from the others is the customer service. I've only been there twice and that was enough to steer me away from ever going back. The first time I got some dark haired brunette working the counter. I come in say "Hey. How are you," and all I get is silence and stares. She clearly didn't want to be there and in turn decided to make me feel as if I shouldn't be there either.

Went to store in Big Spring TX. Order my food at 6:50 pm. And at 7:15 pm I still did not have my order. Store and restrooms was so nasty dirty. I had them give me my money back. Never have I ever seen a DQ so nasty and I had to yell to get cashiers to come see what I needed. I will never go there again. They did not give me a receipt.

About a week ago I purchase a med cup w/ choc. ice cream & jimmies. Always filled to top of bottom cup and always reaching the top of cup as it tapers upwards with lots of jimmies on it... @ $2.79 approx. I am fine with this. A few days ago my jaw fell wide open and person who made my medium choc. ice cream cup w/ choc jimmies explain to me that only 4 or 7 oz (co-worker help to say 7oz) will be put in medium cups from now on. She barely put on jimmies besides @ $3.30!!! Does that look like 7 or 4oz to you??? What a joke, less for your money!!! Nice going dairy queen!!!

The employee who waited on me had on a filthy black shirt and apron. She was an older woman (possibly the owner?). She made a poor milkshake with no whipped cream or cherry. I was completely turned off and would never eat anything here and probably never go back although it is the first time I have seen her there. This was at the Ferry Farm Dairy Queen on 3/8/15 at 4:30 in the evening. Ferry Farm, VA 22405.

This morning I went to the Dairy Queen located at Beach St and Tarrant Parkway. I went through the drive-thru, ordered a #8 chicken finger basket with a sweet tea and a banana split. At the time I did not request any honey mustard to go with my order. Pulling forward to the window I was greeted by a young lady, not the same one that took my order. I proceed to pay her and she gave me the banana split and sweet tea. She then tells me I have about 30 more seconds on my fries and asks if I will pull forward and she will bring those to me. At this time I asked her if I can please have a honey mustard. She said "Yes, I'll put it in your bag". I said please don't forget and she replies that she won't. I pull forward and wait. The lady that I had just asked for honey mustard brings me my food and quickly walked back inside. I check over my order and notice there is no honey mustard in the bag.

Stopped in Benton, LA Sunday 02/08/15 around 2:30-3:00 pm. Took 30 mins to get cold fries, buns. Only ordered burgers and fries. The staff were loud, obnoxious, and as ghetto as they come. By the way, three staff members. Will not visit this DQ again so please don't send me a coupon for free fries with my next visit. To top it off you took my $18 and some change and we were the only customers inside the store and the poor people in the drive thru were waiting and complaining as well about the wait. In a nutshell pathetic!!!

We walked in, and they were impatient with us. Then, they got our order wrong. Their food tasted disgusting and the place was a disaster. The tables weren't wiped off, the floors weren't swept, and the chairs weren't pushed in. They didn't hand us any napkins either. I found a HAIR in my FOOD!!! I know what you are thinking (disgusting!) but you have NO IDEA what it tasted like. Let's just put it this way. It tasted like horse feed (it is NOT TASTY!). I'm surprised that this place is still running! I would give it 1/4 of a star if I could! I hope this was helpful to you!!

Post Office delivered my package to the Dairy queen Restaurant at the Dimond Center mall Location at Anchorage, Alaska, and one of DQ employees signed my package, and gave the package to her boss. We called the restaurant manager and asked her, where is my package?! The manager told me she put the package between a lot of boxes and cardboard must be trashed away and she did opened the box and knows what inside the package. I also have my phone number listed inside the invoice package.

Went to the Dairy Queen for lunch today with a co-worker. Both of us ordered $5 meals off the menu. His was the Bacon Cheeseburger and mine was the 2 wrap meal. His came to $5.40, which I thought seemed high since there is 5.8% sales tax in Milwaukee. Then I found my total came to $5.51. When I questioned the counter person she said it was because of differences in taxes. The manager concurred that it was because of tax differences. This made no sense since both of us ordered $5 meals. The 2 DQ workers explained that the tax was actually on what the meal would have cost if it was not on sale for $5. I tried to explain that is not how it works. For example if you buy a car for $5,000 you get taxed on the $5,000 price not the $10,000 that the car may have originally been priced at. The policy is probably criminal. Any thoughts?

My daughter and I went to pick up an ordered cake and decided to have lunch there. There was a picture of a chicken sandwich that looked good so I ordered it. When I got to my table with it, I noticed the lettuce looked old, so opened it to remove the lettuce. What I also found was 4 small cut up pieces of Chicken. Put together, that would not even come close to the size of the whole piece in the advertised picture. The employee that made my sandwich did not care in the least about my complaint and gave me a disgusted look and walked off. Needless to say I will never order there again, not even a cake.

I worked for DQ for over 13 yrs, for Fred **. He sold and a new owner Dan ** bought. Dan’s new manager wanted me out so she (Dana **) rigged up a way to fire me, it was all her own mistakes.. and Dan didn't even try to find out what happen. I sent a letter to Dan over 6 wks ago, and have never received a response.

My son, 18 senior in high school, got a job on 29th of March. He has worked days, 11 to 3 in training 6 days. Today the manager fired him. Didn't even come out & tell him had another employee do it. This is very bad management. The manager didn't even give him the time to get out of training. This is not equal employment. He never gave him a reason but did tell another prospect that he was going to fire him. Is this the type of manager you have in your establishment? My son didn't do anything wrong to get fired. I will be contacting the Better Business Bureau & Workforce. ** is a very poor manager of the Dairy Queen in Summersville. It's hard enough to get a job in this town let alone having someone like this running the business. He has had an issue with my son since he started. That is something that should never be allowed in a business. He has stayed on his back since he started.

The Palmetto BP with a Dairy Queen and Subway has had a sign on the drive-thru speaker that says "We are currently only excepting cash at this time. Our credit card machine is down." The sign has been up for over a month, and usually only comes down for a day or two before it is back up. I drive through on my way home from work because I love a quick small soft serve ice cream when I can get one. I don't carry cash though, and I don't know many people who do. This problem is unique to DQ, and not the Subway or BP, or the cash machine inside (and no I'm not willing to pay $5 in fees from the machine and $3 in fees from my bank to take out enough cash to buy a $2 ice cream).

On Friday, June 21st of 2013, at approximately 6 pm at the Allen Park, MI location, we ordered a small peanut butter shake, a mint Oreo blizzard, and a banana split blizzard. The shake was fine. The mint Oreo blizzard was plain white ice cream so we asked them to make it again, but they just squirted green liquid on top of it. The banana split blizzard was chocolate ice cream instead of the white and had only two slivers of strawberries and one thin piece of a banana entirely throughout all of it. We dumped the blizzards in the trash.

On Wednesday, May 15, 2013, after a full afternoon and evening of painting in our son's house, we felt a treat at DQ would be a reward. We arrived at the DQ in Plainview, Minnesota at 9:22pm. We knew it was this time because we noticed all the chairs were on the tables and we commented that they must be closing. The sign on the door stated that closing time was 10:00 so we entered and ordered some Blizzards - a favorite of all five of us. When the Blizzards were being prepared, we asked if we could sit at one of the booths in the eating area which had been blocked off with stools. (There was one table located in the ordering area, but it was already being used by other customers.) We were flatly told no because "the tables had already been sprayed". We had to eat our Blizzards outside (temp at the time was 62 degrees according to our car display).

To be fair, the cashiers were extremely nice but I have heart disease and lost my teeth to osteoporosis. I ordered no salt and always asked if the food is soft or chewy. I got tough, old chicken strips and no dip to soften, oversalted chicken wraps and no sauce inside (the girl said there would be) and no catsup for the extremely salty fries. So my one meal of the day was the toast and a few fries I soaked in my mouth. There's no working phone number to call and complain. No way am I driving 15 miles to go back tonight. Should I not be pissed? Not even a working phone number? Food had to go in the garbage. I can't have it laying around due to mice, etc. Blood sugar low and what few fries I ate for hunger will cause ankle and face swelling by midnight.

My husband and I went to Dairy Queen last night. I ordered a chocolate ice cream cone. It caused a burning and tingling sensation on my tongue. My husband tried it as well and it also burned his tongue. I saved the ice cream cone in case I need to get it tested. I will be contacting the Dairy Queen restaurant and the corporate office today.

I stopped by Dairy Queen today before work and again after work. Both times, we ordered your double cheese burgers and both times, they were cold - the buns were not fresh. I am not at all satisfied and will not be returning. I was going to visit your store in the morning for breakfast but now, for fear of receiving the same quality of food, I have changed my mind. I hope that you look into this matter for I have worked in the food industry and know that you want customers to return.

My husband and I were traveling north on I-77 in N. Carolina and stopped for the night. A Dairy Queen was across the street and we walked across to eat. There were only 3 people in there - the girl at the counter didn't act like she even knew what the heck was on the menu and acted like she was in the Twilight Zone. After she took our order, we noticed several people standing around waiting for their orders - there were 4 cups of ice cream melting on the counter, receipts and table #'s were strewn all over the area along w/ a bunch of trash strewn on the floor.

The brownie was too hard to eat and the Oreo cookies were stale. The chocolate sauce tasted old. Why does this Dairy Queen have so many things going wrong? I told my friends that we need to start complaining and get something done because I always go to Dairy Queen. I love the serves but lately, the serves are bad. Thank you.

I ordered a Blizzard, and stated that I have a coupon for a free Blizzard. Please note the Blizzards are on sale for $2.99 each. The clerk said that I can't take the free Blizzard, issued by their head company? I would have to pay full price, not the sale price for the Blizzard, in order to get the free Blizzard? The full sale price is $3.99 plus tax. Have you ever heard of such a thing?

Service was rude. My order was not complete, Blizzard was soft! My order was not correct. Fried chicken is not grilled. I had to get Oreos to put in Blizzard. I see no need to eat or try to eat there again.

We went through the drive thru to celebrate my 7 year old's performance in her spring concert. We ordered a small dipped cone, a small hot fudge sundae, and 2 banana splits. We were told our total was $7.86. When we got to the window (which was open already), we overheard one of the employees, possibly the manager, complaining and sounding extremely frustrated, although they did not seem busy at all. We waited for our order and finally a young girl came to the window and stated our total was now $10.86. When I mentioned we were initially told $7.86, she simply said no, it's $10.86 (apparently we're charged $3 extra to actually pick up our order at the window).

The Dairy Queen is falsely representing its footlong. It is no longer a foot long. My husband ordered one and said it looked shorter so he measured it. It was nine inches.

You can add to your rogue's list of "fast food" villains still allowing trans fats in their consumables. The very first ingredient, in any of Dairy Queen's chocolate covered confectioneries (including their famous chocolate "dip"), is "partially hydrogenated coconut oil", the worst type to hydrogenate I believe. Check it out. I've been complaining to DQ for a year. Zip. Profits are more important than my family's health.

Ordered a combo from the drive through and paid, once I got down the street realized the packaging the food came in had a blood stain on the box.