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Dairy Queen Reviews
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The only reason I might even think of Dairy Queen is their blizzards, which they are good at, but the service and food are terrible. I walk in on a chill Saturday for lunch, and there is one employee not even at the desk taking orders. So the other people seemed like they had came in from like North Korea and were like dying to eat so that order took 10 minutes which the lady at the desk was going as slow as possible. Then I order and she said the thing was down and it would take 7 minutes to fix, well again she worked very slow and it took 20 minutes to do that. Finally, I took my order. She barely even talks and at this point I can't even tell what is going on. When I get my food and walk over to the table, It was so slippery on the floors I fell and almost broke a bone when my food was on the ground. I just gave up and ordered a chilly dog, and it tasted like it had been 14 times to Antarctica and tasted terrible.
I remember the good old days when one could go to Dairy Queen for a treat and they had good soft serve ice cream. But it seems like Dairy Queen has bought into the low fat craze. Just assuming the medical establishment is correct on the low fat thing, who cares when it come to soft serve. It's not like it is part of my daily diet, it's an occasional treat. I guess I will need to go elsewhere for a treat.
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The issue started with the cashier Rebecca, she acts like there was an issue with the where my car was parked, came to the window multiple times, without handing me my drink, and stated nothing. The manager needs to be fired. Don’t feel comfortable disrespecting me cause I’m **. I’m coming for your job. Trash.
The quantity of food for the price was very disappointing. I don't eat ketchup, but my husband would have liked some. We had no napkins the bag as well. I've ordered no ketchup on my burger a few times and there was ketchup on it so I gave it away.
The manager/owner, Kathy, is extremely rude and unprofessional. She has no business running a Dairy Queen. My partner ordered a few blizzards on DoorDash. This store does not take special requests via DoorDash, so he immediately called the store after ordering, as suggested on the app. He called within 30 seconds to have one of the blizzards changed to chocolate ice cream. She refused, saying they had already started them and couldn't change it. Even if true, she can't start one over for a $30 order? Really? Then she proceeded to call him rude and told him she would not fix it. He canceled the order, so she not only lost a sale of over $30 but had to dispose of both blizzards she had already started. It's not a good business decision. I certainly don't run my business that way. I'll never go to this location again! There are a lot of DQs. I recommend a different store!
I have always loved the hamburgers at Dairy Queen. Last few visits I haven’t liked the hamburger. The meat tasted funny. It kinda tastes like leftover meat? Or you aren’t using real meat? I probably won’t get a burger again until I am sure it’s back like it used to be.
I ordered a chicken basket and a pumpkin blizzard; they handed me out the blizzard first and then less than 7 minutes later after it had melted I got my chicken strips and fries and it made no sense to hand me a blizzard first before hot food was made. Make the hot food then send out the cold food. That just blows my mind. They don't know that. Secondly the pumpkin blizzard doesn't taste very pumpkiny. It's just vanilla with a hint of possible pumpkin spice and little chunks. Up your game Dairy Queen. Up your game. Pull your head out your butt and hot food first, cold food second.
Had survey coupon for ice cream sandwich, was informed by counter girl they were out. I said, "Excuse me," she turned to 3 workers around her, one pointed to a young man to make it. When he came back from the back with part of it he is grinning and showing it to the others, made me feel like he had done something to it. While making it one of the girls asked him why he was using something, it's behind a counter but l think it was the ice cream, she then took over and finished it. I tossed it because I got a bad feeling.
The person that first started was working a window, he did not wash his hands before or after, just wiped them with a towel on the counter. Then you have the guy that puts his head down on the counter to sleep after handing a man a shake, the man had to ask for a straw and then for a spoon. The survey receipt says it's only good at that one place, why? The crew there is disgusting, I told myself after the first and only time I had been there to never go back, but the ice cream sandwich sounded good and I am out that way for church. I am sorry to complain but the thought of someone messing with food is more than I can handle. If you have cameras watch them! And don't worry I am not looking for a freebie.
My overall experience was great. Decided to treat myself to a banana split for a recent birthday. Although it was good, the dried options are no replacements for the wet walnuts and fruit toppings that we once craved. Hopefully, management would reconsider for customers who desire those preferences.
Been coming to this location every Wed since it opened. This has to be the worst DQ that has ever served us. The service is so slow. The order is rarely correct, and the employees seem to be goofing off most of the time. This totally falls on the management and the owner. If it wasn't for it being so close we would not come here. On the other hand, the DQ on Federal on Pompano Beach is just the opposite and we have complemented that owner on how well organized they are. 1000 percent. I think this badly run DQ needs to shut down, this way we will be forced to go to Pompano Beach to get a better experience.
Dairy Queen Company Information
- Company Name:
- Dairy Queen
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