Dairy Queen Reviews

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About Dairy Queen

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Dairy Queen has served fast food and soft-serve ice cream treats since 1940. The chain offers a variety of burgers, chicken strips, fries and signature Blizzard desserts. Dairy Queen provides a combination of savory and sweet options, catering to both meal and dessert cravings with its menu and seasonal offerings.

Pros
  • Friendly and helpful staff
  • Good quality food and ice cream
  • Affordable pricing and value meals
Cons
  • Long wait times for service
  • Inconsistent order accuracy
  • Occasional cleanliness issues

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Dairy Queen Reviews

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    Page 1 Reviews 0 - 6
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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 21, 2026

    Went to my DQ on State Street, New Albany, IN to redeem my free dilly bar and to order an ice cream cone for my dog. Was offered a free pup cup instead. The new manager, Joey waited on me and went for my order, while another employee handed me my dilly bar. Shortly after he too arrived with one and said, here have two. Overwhelmed by this attention to customer service and beyond! I’ll be back.

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    Verified purchase
    PricePunctuality & SpeedStaffRatesValue

    Reviewed April 12, 2026

    I have been going to this Dairy Queen for a couple of years since I live in the area but it's my two kids' favorite food and I have some co-workers going there now because everything is made fresh and the price is a value for families that in my case aren't rich but I'm very cheap and it's a good value menu. The 2 for $5 or 3 for $7( 🍦🥤 at three piece huge chicken strips, or burger or onions or fries and yes it will fill you up you can't get that at any other fast food establishment without getting old reheated $15 sacks of disappointment) you actually can get a main and to every order is made fresh, this is one of the only restaurants other than mixteca where I don't ever have to worry about getting anything old.

    We don't try much else other than sticking to what we know but you get two huge fresh hot chicken strips. Where else do you go that the food is so hot you have to wait a few minutes and can't just eat it unless you know it's not cold it's not reheated. It is always fresh and now let me get to the store manager and employee. I don't know his name but he's awesome. He's used to seeing me once or twice a week. There's a couple of new girls that are awesome and my favorite employee I can't think of his name but he always has a smile and we always recognize how good the most high is and how God has good plans for everyone despite how things are going in the world. Trust in the most high is what keeps us going and always know if he's having a bad day and vice versa and we good quick prayer. You only get one sauce and of course but it's a great meal.

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      Staff

      Reviewed March 19, 2026

      Brenda was amazing at our Woods Cross Dairy Queen!!! Highly recommend this location !!! Conveniently located right off the freeway! Give it a try… especially the sea sandwich & the fries are amazing.

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      Reviewed March 13, 2026

      My God, I have got to say this Markell or Marquel and his crew in my 43 years no joke no one has ever treated me better and has ran a restaurant so perfectly. I’m in service. I work for Bish's RV. I run a service department and this guy is 10 times better at his job than I am and I am incredible. Somebody needs to realize this man needs to be grabbed up and so does the rest of the crew. All these boys are so freaking incredible. They had me crying when I left on times having a bad day and they just made me feel like I matter. I freaking. Love you guys.

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      Staff

      Reviewed June 11, 2026

      I bought a single Blizzard (large). The lady looked like she wanted to go home. DQ treat your employees because I eat said blizzard and violently vomited and had violent diarrhea. Get your shit together, DQ. I'm upset.

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      Sales & Marketing

      Reviewed June 5, 2026

      Went at 6 pm to get the $7 meal deal. Was told it wasn't available after a certain time. I pointed out that the menu didn't give a timelines, just says 'meal deal'. Still wouldn't let me have it for $7. False advertising at the White City, OR Dairy Queen.

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      Reviewed June 3, 2026

      Biscuits and gravy very bland. No sausage added. Will avoid.

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      Reviewed June 1, 2026

      This is the worst burger I have ever had. It's disgusting! I got a bacon double cheeseburger and the bacon wasn't even cooked on it; it was raw. They put one ring of onions on it, and the burger tastes awful.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

      Reviewed May 31, 2026

      I went through the drive-through and was met with the rudest employees. I paid for my food and handed just my meals, then the window closed. I waited at the window for it to open again because I had ordered a cone and a blizzard, and they completely ignored it. When the window opened back up, and I asked for the ice cream I had paid for, the lady was so rude, and the manager in the back kept yelling about drive-through times. There was no reason for the 2 minutes I was there to be treated so rudely.

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      Reviewed May 27, 2026

      We just visited the DQ in Markle IN and everything you touch is sticky from the floor to the table and chairs and there is a sign in the bathroom door “not a public bathroom customer only”. What???? The food was not done the French fries were soft and rubber like. There were empty black metal basket all the table, why??? Very bad experience overall.

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      Dairy Queen Company Information

      Company Name:
      Dairy Queen
      Website:
      www.dairyqueen.com