Wells Fargo Reviews

Thought of the rep as a banking consultant not used car sales and wound up further in debt after the refi than I was before and had to file bankruptcy. Because of extraneous circumstances wasn’t going to be able to recover there so lost my home as well. Do not EVER use Wells Fargo! I had been a satisfied banking customer for years and could not believe the lies the rep told me to get me to sign the refi contract. The exact details aren’t that important, but the biggest lie was the fact I was told that what I wanted to do was a “smart move” and after I signed the papers was told the bank “never” did that.

After being a loyal Wells Fargo customer for a decade we opened business account with them and initially it was OK, especially given a customer-friendly Prime Account manager in San Francisco. But, in 2017 we started using their Merchant Services and it turned be a horror story for our company for our small startup. We launched the credit card payments and at some point they literally STOLE our money by coming of completely unjustified "conclusion" about "risks" and (without ANY communication) simply removing our money from Checking account associated with this service to their own and freezing them for 6 months. All communication with people in Oyster Bay, New York, has proven they are completely ignorant and unprofessional. We are literally shocked it could be THAT bad. They left us without money in the bank at the very critical phase of a major project.

At POS money is deducted from checking account. Anywhere from 3 to up to 30 days later they take the funds out again & give a BS story of it's up to the merchant to remove funds not them. Numerous times my account was double charged!!! They never give out ending balances on online banking...only transactions. Ending balances are on a different screen. When you call to complain...they make it sound like you're crazy & have no clue how to manage your account.

On Dec. 1, 2017 around 1230 pm. I went to my local Wells Fargo Branch located at 1199 N Beneva Rd, Sarasota, FL 34232. The teller did not close my account screen after my transaction and without checking ID allowed the person next in line to withdrew $600 from my business account. This is a clear violation of my privacy and theft. Wells Fargo is making no attempt to correct their mistake.

Just the worse bank ever. Their online banking keeps losing my login... Then my password. Over & over again. Not once or twice. Count is over a dozen... & happened once again today. Totally unacceptable. Moving my direct deposits & all my money ASAP.

I send a check to pay for my condominium dues for $351.04 and they charged me $2351.04, overdraft my savings account, charged me with fees and left my checking with zero money. I called and they said that they need to investigate and I have to wait 10 business days. The woman in the other side (a supervisor) only knew two words: Yes, ma'am, which she repeated about 30 times and won't help me at all. To me this is fraud. What kind of customer service is this? They stole my money and they won't do anything about it. I will take my money elsewhere.

I requested to buy a ticket to fly to Iran using my "miles to go" and they told me that they will not sell me tickets to fly to Iran. I requested them to send me documentation as to why and they refused. They have no problems taking the money coming from Iran, going to Iran... but, they will not allow me to use my Miles to get a ticket to fly to Iran. If there are flights to Iran from all major airlines, all travel agencies online and brick and mortar are selling tickets to people to go to Iran, why should Wells Fargo not issue tickets to Iran? They would not provide any documents, or any proof that this is their policies. I am not sure how they can do this.

Be careful with this bank. Aside from all the bad publicity over the last few years with Wells Fargo I've remained a customer for over 12 years and remained simply because of the banking app... But I regret it now and hope to find a better bank soon. It seems this bank likes to hold incoming debits and checks until the account gets below the required amount for the funds to go through and then pushes the transactions through overnight when the account is short resulting in overdraft fees. Sometimes the transactions will come through only hours before funds are deposited the next morning.

My wife’s father passed away at the age of 99 on September 3, 2017. On September 5 his lawyer emailed a copy of the will naming my wife as representative of the estate with second choice being the attorney. Since he had 4 accounts at WELLS FARGO listing my wife as POA/POD and her sister as POD we went to a local WELLS FARGO office in Waupun, WI on 9/11 after obtaining certified copies of the death certificate along with copies of the will. WELLS FARGO Waupun branch manager informed my wife that she was not listed on any accounts. We left shocked. I later requested copies of the most current version of what WELLS FARGO calls relationship change agreements. Upon reviewing each one of the agreements, my wife was listed as POA/POD on ALL accounts with her sister listed as POD on all accounts.

Every time I try to use my Wells Fargo debit card they decline it making me look stupid on numerous occasions. I have called them numerous times to resolve this issue and every time they have a different excuse as to why I got declined. But my credit card that they pushed down my throat and sat in my purse for 2 years before I was forced to use it because my debit card was declined. It’s crazy causing big problems in my 30 year marriage and causing me a lot of stress. I’m ready to get a lawyer to resolve this problem. Thank you.

I had an account with them for 15 years and the charged me 11 overdraft fees because of $1.49 soda pop. One of the biggest con-artists of all time. They rob you blind and they laugh at you in your face. I will never recommend this bank to anyone. I've been with US Bank for 7 years and I never had a problem with them. Wells Fargo bank is nothing but bunch of Crooks, thieves and Liars. Collection agency called me today and the collector was having the same issue with Wells Fargo but she said it's her job and she has no choice but following the rules. This is for all the people out there. Watch out for your money. Don't trust this bank. I remember few years back Wells Fargo was in trouble for scamming people and here it is again.

WellsFargo.com online banking system is a big fat joke. I constantly get locked out for "trying to log in with wrong username/passwords too many times". This happens at least 3 times a year. It looks like system is purposely lock you out so that you can create new passwords every so often. This is highly illegal and frustrating. The banking center is clueless, and doesn't want to address the problem, all they do is give you a temporary password. I am seriously considering doing my business with BOA or local credit union.

I am fairly new to Wells Fargo and have had the worst experience. I currently own several businesses and bank with several banks for those businesses, and have never been treated the way I was treated today. Kathleen from Wells Fargo online banking was very rude, overtalked me the entire call and begin to elevate her voice. I just set up 5 accounts, merchant services, payroll services, which will all be cancelled. I seriously doubt they will go back and listen to the call, however if it was definitely experience that I will never forget.

We purchase a window and Wells Fargo holds the loan. Was not told that there was no grace period. I paid my bill on the next day after my due date and I was charged $29.00 late Fee. I have loans with Wells Fargo and have grace periods. Don’t know why this one don’t. There is something very wrong. Before signing anything with Wells Fargo ask if there is a grace period. Looks like they are all over the place with their loans. The first chance I get I’m out of here. I’m going to send this to the Attorney Generals Office.

Have been with this bank 4 years and never have a benefit. This bank charged $105 only cause I️ was two days with insufficient funds. They are so thief. Stay away from Wells Fargo bank!!! I am closing my business and personal account today.

I have been with Wells Fargo for over 10 years and last month my account got hacked and someone deposited Fraudulent checks into 3 of my accounts. As soon as I figured out what happened I immediately contacted the bank and disputed it. Now yesterday I got a call from the scam department telling me that I was at fault and I am the reason my account got hacked and they are closing my account because somehow I am the reason why my account was hacked. I have never had an issue with Wells Fargo until now when my account got hacked. And now they are closing it because somehow it is my fault. Then another reason is as well that I had transferred money between two of my accounts and they charged my a penalty BECAUSE I transferred between my account. How stupid is that? Like yes I get charged transferring my own money between my accounts.

I had a fraud charge on my credit card, reported it same day it appeared on my account. It was investigated and removed from account, was told they would issue me a new card within 7 to 10 days. Never received card, called and was told they closed the account and I would have to open a new account, so after hours of trying to make them understand I didn't want another account, just wanted to keep the one I have with a new card, they issued a new account with a smaller credit limit, and now I am paying two accounts and two interest charges, this is ridiculous. Have no choice but to pay both since I don't want to destroy my credit.

Wells Fargo has messed me up several times over the past 8 months... everything from freezing my account to currently not honoring my retirement deposit because they said it was a fraudulent deposit. I'm now locked out of my account until they get their act together. Once this is done, I'm withdrawing my money and moving to a different bank. I've been with Wells Fargo over 10 years and never had the problems that I have had in the past 8 months.

I am small business owner and as a bagel shop we go through a lot of coins. Wells Fargo just started charging us to get change from them. As a small business owner that is outrageous having to pay to get coins from them. Will close account soon.

Have several accounts with Wells Fargo and have for years, including my business account. This past May, I sent in a check for FULL PAYMENT a week before the due date. Two weeks later, I got slapped with a $40 late charge and was sent a letter along with my check that was sliced in half. The check had been damaged---by Wells Fargo---when they opened the envelope but that didn't stop them from charging me the outrageous late charge. I called and complained and it took nearly an hour, talking to various "supervisors" for them to admit it was, in fact, a "bank error" and that they'd refund the $40.

I am the administrator of mother, trying to collect stock that is being held by them. The company is coming up with different reasons why the stock can’t be transferred. Unanswered questions, dates don't match. Each time they use up the entire wait time. There seems to be nothing I can do but play they're stalling game.

STAY AWAY FROM THIS BANK!!! I repeat, STAY AWAY FROM THIS BANK!! They are crooks! I had a couple hundred dollars in my account for days, I deposited $400 more to make a bill payment. I received a confirmation that the bill was paid, two days later I check my account balance and Wells Fargo stop the payment on the same day placed a levy on my account and only took $450 in order to charge me $125 lawyer fee and $35 dollar overdraft fee but here’s the kicker! My account was still active after even with $50 in because they didn’t want me to know the account was overdrafted or had a levy on it so I can keep depositing money into it!!!

I purposely didn't spend money for 3 days and woke up this morning with a lesser balance than I went to sleep with... The CS banker tried to convince me that it was Uber and a subscription I had for $7.99, but that can't be because the pending transactions are already deducted from the balance! They've been doing this for some time and I finally caught it... They've taken my money for the last time!!!

Few days back, I initiated money transfer from BOA to WF from WF account with 3 business days method. When I noted, I still don't have funds after 3 business days (with money deducted from BOA already) in my WF account, gave call to customer care. Customer care is simply clueless and kept pushing me that I did transfer and I am responsible for it. & kept pushing me to check with other bank when they should be taking ownership of this transaction. They simply don't take into account that they provided online platform to money transfer. Worst experience from Wells Fargo customer care.

Was charged $2 for a few transactions in which I had forgotten my password, so even without verification of identity the bank charged for services outside the network. Emailed complaint and I don't think the service support individual read through the whole message before responding, the bottom line is Wells Fargo will charge fees on top of the fees out of network ATMs charge. Credit Unions are looking very good!

My husband had an account with Wells Fargo, for his work's direct deposit system. When he created the account, we agreed to use the option where it will not allow you to over-charge the card. We subscribed to an app that did automatic monthly payments. We cancelled it when he lost that job. They charged us for the last month, and then we were negative. The following is how it went, without my husband or I using the card once: 9/30/17-- neg. $51.39. 10/03/17-- neg. $71.38. 10/04/17-- neg. $106.38 (ending balance). neg. $126.37 (available balance). 10/05/17-- neg. $106.38. 10/06/17-- neg. $126.37. (Today) 10/18/17 @ 7:56 AM--WELLS FARGO closed the account while the balance was at $161.37. By closing the account, they rendered us unable to get into our online account to see why the money kept disappearing. Needless to say, Wells Fargo will not be who we work with.

Last night my Wells Fargo checking account showed 3 credits from refunds of purchases I returned... this morning I looked at it again and all three of them were completely GONE! I called the bank and they blamed it in the visa company but I am at this point not feeling the love. Has anyone ever heard of such a thing even being possible? The banker said the amounts will show up again at some later date and again blamed visa. I think she was lying. I told her about the Bank of America class action lawsuit where the bank got caught holding people's money back hoping the would bounce checks... it looks like Wells Fargo may be doing this?

Carrier offered 0% financing through Wells Fargo so my financial adviser said to go for it rather than use money in my IRA. I have excellent credit, never have made a late payment, and have never been denied credit. My online application was turned down by Wells Fargo without explanation, in fact they didn't even notify me, they notified the heating contractor who then phoned me. When I called their customer service they were not willing to help me because my phone number didn't match their records, even though every other piece of information I gave them did match. I was told I would get a letter in 30 days explaining why I was denied, not exactly timely information. When I asked to talk to a manager I started getting hems and haws and excuses. I will never deal with them again.

Wow. First time I actually had to call this bank. Will be sure to never do that again. Wound up in Spain, I think, at one of the "call centers", (See: "torture chambers"), was given incorrect info RE a bank to bank transfer. Got with my other bank and sorted it out, then decided WF should be informed about their overseas call centers lack of competence. Got a couple of 19 YO girls who gave me a hard time, and just figure I'll let them sink their own ship from now on, and do as little business as possible with this bank. I have several accounts with WF, but am concerned about their stability now.

Worst banking experience I have ever had in my life. I had an account with Wells Fargo for Bob's furniture. I called them to close my account and get a pay off estimate amount. The pay off amount more than the entire balance for almost $600 and they couldn't give me answer from where that extra/not making sense amount came from. They just charge me that $600 and they can't explain why. The representative lady told my wife she DO NOT KNOW WHERE THAT EXTRA CAME FROM. I called again to find out. The other representative gave me an attitude, she doesn't speak English and it was hard to understand the situation. I asked to talk to someone else she refused. The original amount was $4599. I end up paying around $7000 and no one could explain why. I recommend everyone to just avoid doing business with this bank.

Their online site has been down for at least 3 weeks, now, with no answers or help in sight. I'm unable to get a sizable refund due me from a retailer because they are having problems issuing the refund to my Wells Fargo card! This is just maddening!

I've been having problems with Wells Fargo for a while now. Wells Fargo is getting slick on how they charge you fees. Now because I answered an email, on how was Fargo customer service was doing. I gave them a bad review a couple weeks ago, now they took my check that I put in the ATM and put a hold on the full amount. Any manager for customer service had a bad attitude and was trying to treat me like a little kid. When Wells Fargo got sued a lot of customers started getting charged $35 fee on $0.50 because they needed to pay back people. Wells Fargo is the worst bank now that's out there. The customer service on the telephone, and inside the branch, think that nobody knows anything except them. Then when you show him proof, they're wrong and you're right they treat you like **. And think they only have education and they bring it up to you. That is why I don't need money in Wells Fargo and I'm going to another bank.

I opened a charged at a national chain store. I wasn't aware at the time it was through Wells Fargo. Had I known that I NEVER would have opened the charge. I never received a charge card. Never received a bill. I had given my current address, for reasons unknown Wells picked up an address I have been in for over 10 years. I finally receive a call from Wells, about 3 months ago. Still have NOT received an itemized statement. They assured me it wouldn't be reported to the credit bureaus. That was a lie. Initially spoke with one woman who was going to mail my itemized statement and the removal of delinquent fees, still haven't received anything. Did a follow up call and spoke to a person who took her place. He said it would take two to three weeks to received the bill! He also stated the mail came back??? I have received one piece of mail from Wells. I just don't get it. How can Wells Fargo still be in business???

I'm a new customer of two weeks, I needed to get $1100 out of the ATM and was told I exceeded my daily limit??? I called and asked for my limit to be raised and was told my limit would stay at $310 for the first 12 months, WHAT THE!!! So I said, "Fine I'll just wire the funds," I quickly was told until I've passed my 6 month new customer period I would not be allowed to wire money. WHAT THE HECK... This bank makes it impossible for truck drivers like me to conduct business in a small window of time over the road, I feel like I'm being treated like I'm 12 years old.

Worst bank experiences I've ever had. Constant monthly fees. Once they did an automatic transfer that paid my credit card with them off in full which at the time I did not have enough money to do and so without seeing it, I used my debit card on simple things $5 or less and got charged a $35 overdraft on about 6 transactions. I called them and they tried to give me 25%. After about an hour on the phone, I regretfully settled with them giving me 75% back. Overall I just have had issues with this bank for all 4 years.

I paid off two seniors' loans. Wells Fargo kept the payoff for itself. One senior has to keep paying the other senior Wells Fargo took everything from. I reported this injustice to every bank regulator who did nothing so I took Wells Fargo to court myself. The Wells Fargo lawyer moved the case to another court that I can't easily get to then lied about Wells Fargo not receiving the loan payoffs then filed to have the case dismissed.

I'd had an account there for years. Always in good standing, never overdraft or any issues. One day I decided to stop for gas while traveling on a weekend. My debit card was declined. I do not carry cash but desperately needed the gas so I puttered to the nearest location on literal gas fumes for a withdrawal. Card declined. Stuck in the middle of nowhere with zero cash or way to get any - but with thousands supposedly available in my Wells Fargo account, I decided to call customer service. I was told there was no one who could assist me on the weekend but to call back on Monday. I requested that they reinstate my card as active, explained my dire situation, etc., but was told that while there was NO signs of fraud on the account, that nothing could be done. I would have to contact them on Monday during business hours.

I am writing this letter to share my experience so that others will probably learn and make sure to not use this company for any kind of home loan. I am a physician and well qualified for a loan. I contacted Wells Fargo myself in March to initiate the process of getting home loan. It is literally now September 26 and I am writing this letter as well as a letter to the Better Business Bureau and Fair Credit Lending Company about my experience and will be blogging about it in bigger pockets and my personal blog. After multiple delays on their part (for which they charged me 2x for extending closing date) even though all papers were always turned in on time, the company is now requesting I pay for another extension because there was delay on seller's end. Also every time there has been an extension they have attempted to raise my interest.

Wells Fargo is ridiculous. I have a checking account and my account became negative. As I noticed, I deposited money to cover the exact amount. Tell me why, I got an overdraft fee even though I deposited money that same day, which put me even further negative. It makes no sense. I called to get it reversed and explained what happened and the customer service agent said they couldn't do it. I said, "This is a mistake you guys made." All I got was, "I apologize, thank you for choosing Wells Fargo." So they get to keep my money?

I called Wells Fargo to report fraud due to a deposit into my account in the amount of $6,500 to my WF Online Banking prior to any other fraudulent activities. Suspected a big fraudulent withdrawal and told this to WF. WF Credit Card department finds and declares fraud. Sends new credit card to the fraud address in California, I live in New Jersey. New credit card used in California fraudulently.

I am very disappointed, very upset with my Wells Fargo Bank. I have an account since 2000. This bank can't do nothing to stop the scam that was my money and I did call and stop the payment right away. The customer service are not well train. They don't know what to answer. I lost my $150 and that's not fair. I am very, very upset. Also they need some nice people in claim department. People are so rude and mean in that department. They don't want to help you at all. In that case I have to look for a good bank who can help me if something like this happened in the future. I hate to do it but I have to secure my money and need positive and trained people.

Drive Thru Teller -- 22nd Ave N/34th St N Branch -- St Pete, FL - Today, I went to the Drive Thru Teller, commercial entrance at the specified branch. There was one customer ahead of me and no other customers, yet I waited for 15 minutes --- the girl in front of me had time to fix her hair and put on make-up. Finally, it was my turn. I wanted to make a $30 withdrawal: 2 rolls of quarters and 10 one dollar bills. This is the second time I have gone to this drive-thru to be told --- "Sorry, we have no quarters, you will have to go inside." I then went inside and there were three teller windows open --- I waited in line for another 10 minutes. Was told they will make sure this doesn't happen again. I'm sure it will happen again because they are totally incompetent!! Make sure you can serve your customers efficiently!!

I took out student loans through Wells Fargo and they have since become impossible to deal with. I originally took out these loans because I was desperate to finish school and had an active savings/checking account with them so thought why not. Oh to be young. I have since cancelled my bank accounts due to incompetence on their end and am only giving them money for the student loan.

I have been a Wells Fargo Small Business Advantage customer for many years with a 100K credit line which has always been managed responsibly and paid on time. I have ALWAYS made my payments online, directly through the Wells Fargo website. Around the first of the year, Wells Fargo made extensive changes to their website. Apparently, something is not working correctly, because since that time, EVERY payment I have made online has not processed through my bank where my payment accounts are located. My bank has told me that the Wells Fargo website has never even initiated the payment. I always print the confirmation code from the website, and I have made every payment well in advance of the due date, and well in excess of the minimum amount due, because I am trying to get the account paid off quickly.

I've been with Wells Fargo for over 6 years and have had multiple fraud charges occur within the past couple of years. Most recently, a charge came through my account for a service that I had canceled within 12 hours of initiating the request (for ADT security services). No service was rendered and I received no benefit from the company. When I called (ADT) to cancel, I was told that my e-check would be canceled and no payment would be taken from my account. Two days later however, $108.16 was taken from my account. When I called Wells Fargo to file a claim I was told they were issuing a stop payment order and the amount would be credited within 10 days.

I have been banking with Wells Fargo for over 20 years since they were Wachovia. Have never had any major issues until about a week ago I tried to login to my mobile banking and it stated I had no accounts for online or Mobile use. I tried to go on from the computer and still no luck. So I called the online and Mobile Banking Department of Wells Fargo and was told that my account had possible fraud and was being investigated so my online banking and mobile banking was shut down. The one girl told me that my account would be open back 10 days after the investigation started which is on the 21st of August. She stated that it would definitely be back by the 1st of September. I called yesterday September 2nd and the lady told me the investigation didn't start until August 28th which was the last day I called and that my mobile app and all my online banking will not be up until September 10th.

Recently opened a bank account at Wells Fargo. I explained that I had been the victim of several identity theft situations taking YEARS to resolve and costing me thousands of dollars after bank statements were stolen out of a locked USPS mail box. I asked them to under no circumstances send ANY mail to my home address. They agreed. Then they sent statements with account numbers as well as an ATM card to my mail box. I tried to call them and talk to them about this. On 8/31 for a period of over 2 hours I spoke to eight people at 1-800-877-4833. Every single person including supervisors were unable to help me. I was placed on hold eight times. The last person I spoke to who had a strong foreign accent insisted on my giving them my FULL social security number. Then the next day they called me again, a person named Myra from executive customer service called me at my home.

Had a checking and savings account with WF from the time they merged with Wachovia. This bank is a playground for the employees who all congregate in the teller area and shout to each other jokes and get sad when you ask them to keep it down because you cannot hear the teller. In view of the CEO scandal, had no confidence in them to trust my hard earned money with the bank and moved to a local credit union - quiet, customer focused and competent.

Of course it was easy to get a loan which I use to help get a car that I needed since my last car caught on fire. I've been banking with Wells Fargo for over 16 years so I figured getting a person one from them would make sense. I went on maternity leave this past summer and I did not have any income coming. My job does not offer maternity pay. I called them and asked them if they could put me on Lower payments or something or anything to help me get through the summer until I went back to work. Of course they were unable to help me. They said they don't offer any hardship assistance unless you are currently working which does not make any sense to me. How can you not help somebody when they are not making any income?

Why?! After entering the wrong PIN twice my account is locked and I must go into the bank to reset it per Customer Service!!! It's after hours people!!! Give me at least 3 tries then the ability to change it online!!! I'm human and do sometimes forget PINS. Thank God it's not an emergency. I will be removing my savings from WF.

Wells Fargo gladly accepted bail out money from the US Gov't. However, god forbid that a person falls on hard times, communicates to them the issue, gets behind one payment and receives harassing, incessant auto dialed calls, with extremely RUDE individuals attempting to collect a debt. Especially, when you have been a stellar client for over 10 years.

I had a small food service business that I had opened up inside a call center so the food was to only be sold to the private employees. I had a probationary 6 month agreement with the call center's Director of Operations to see if the food business would be successful enough to continue on after the 6 months. DaVell ** of Wells Fargo in Las Vegas (**) had come to me asking if I would be interested in a Point of Sale terminal called a Clover. I told him that I wasn't sure if my food business would be successful enough to continue to stay in business as I was in a process of finding out if I could keep my business open long enough to even consider something like the Clover. He completely lied to my face with false information. He said that it wouldn't matter if my business closed down because he would have the contract terminated with no penalty fees based on the fact that the business didn't make it. He also lied on the length of the contract itself.

I called 07/12/2017 and spoke with Demika to update my telephone number. Needlessly to say it was not done and as a result I missed important information from them, addition to Raul not understanding English and messing up my payment when I called in. Wells Fargo is crap. And their customer service representatives need more adequate training. I guess making fake accounts was the only training they received.

My review does not include giving Wells Fargo Financial a star. Wells Fargo acquired what is now called Wells Fargo Financial from a loan finance company some years ago. Wells Fargo Financial has held up the closing of my home by their inability to provide the title company with a payoff amount. We now wonder if there is a cover up going on. We have spoke with 6 people two purporting to be a manager and was promised a pay off amount in 2 hours or at 9:00 am the morning of the close. Property to close at 11 am EST.

Been banking with Wells Fargo for over 15 years. The past year has been a nightmare of incompetency and apathy. It's truly shocking and I just can't do it anymore. In April, they said that we had to close down all of our accounts and start new accounts because my wife's information "was found in a fraud ring" they were tracking. This was terrible news on its own as we have several accounts most of which are tied to our business and our clients make transfers to these accounts and have for years. To start from scratch on everything was not fun. However, had I known that I would be met by an army of Wells Fargo employees who didn't care one bit about helping us out, I would have just taken our business to another bank. Instead, we began the process of setting everything up new again and it literally took more than 4 months and 10+ hours a week on the phone and email with them to get everything set and working again.

When I opened both checking and savings accounts with Wells Fargo two and a half years ago, I didn't experience any major issues with them until now. Two months ago, my checking account was in overdraft. I called the Overdraft Protection Department to make payment arrangements. As soon as my paycheck arrived in my savings account, my whole paycheck was gone! I called the bank in tears, demanding to have my money back. Despite filing a complaint against the Overdraft Protection Department, the damage was done. They disregarded the agreement, and I was labeled a liar multiple times by numerous representatives. Because of them, I couldn't pay my bills, buy groceries and almost had my electricity turned off. I've already opened a checking account with a different bank, and looking forward to severing ties with Wells Fargo. I wouldn't recommend this bank to anyone, unless if you enjoy getting screwed over.

My experiences in the city of Spokane are better than they were in Houston. Here in WA, I feel that I am getting more personalized service, although there are not as many branches. This bank was not as fast to catch on to fraud protection as other banks though. We had an issue and they accused us of being complicit. But one bank manager believed us, and we got our money back.

In 2015 my husband received an insurance settlement. The check was drawn on Wells Fargo and our bank wanted to hold it for 30 days because of the size of the check. We went to Wells Fargo to cash the check knowing they would charge a fee because we didn't have an account. Once we got up to the teller she told us she couldn't cash the check without manager approval. OK fine. The manager comes over and escorts us to her office and explains to us the only way they will cash the check is if we opened a checking and savings account and she would allow us $2500 that day and the rest would be available in the new account the next business day. We had no choice. This was his worker's compensation back pay and we needed the money to pay back rent, utilities, etc. Basically we were extorted into opening accounts. If we didn't open the account we wouldn't be able to cash the check.

Wells Fargo = professionalism and excellent customer service compared to Chase and Bank of America where I have banked before. Every encounter I've ever had, be in person, via the web or phone, I have always had a very positive experience. The person(s) I interacted with are courteous and appeared truly happy to be of service - NICE!!!

When my account was victimized by fraud, Wells Fargo did OK until, without warning, they denied access to download my previous year's records -- thus hampering my tax prep efforts.

I love Wells Fargo. My entire family has banked with them since they purchased all of the Wachovia banks. The transition to Wells Fargo was a simple and smooth. Their apps are wonderful as well.

My experiences are good because I know all the people at my local (small) branch of Wells Fargo. If I have a question or problem, I drive 5 minutes over there and talk to them. They have been good to me, and I have used the bank for years for many kinds of transactions. It might well be different if I banked only online or using the ATM. I'm not crazy about some of the online offers I get or the way they post notices of my bank statements online. But I also like their online service to send money to someone, newly updated to Zelle.

08/08/17 - Called Wells Fargo from Chile. Told must make international wire transfer IN PERSON. 08/10/17 arrived on overnight flight and handed banker a filled in form with all pertinent information on WF Check list, he submitted 8/14/17. Went to bank to inform that recipient account # was wrong and other information missing. Funds withdrawn from my account 08/10 but not received in Chile. Given a ref # after giving correct information. 08/15. Went to WF. Saw banker who again took the correct information and submitted it. 8/16 went to WF. Saw banker who confirmed information had been updated that day and gave me another ref#. 8/16 no record of funds yet in Chile. Had to fly to Chile. 8/18 Bank in Chile requested proof of transfer instructions which was asked via email and phone to WF Bank manager. 8/ 20, 21, 22 Still no funds and no proof instructions. Just a note that the bank was "escalating the process."

When I first joined WF I was giving these people at 300-400 in overdraft fees. I begged and pleaded with them to stop holding payments and release when they collected their money. It wasn't fair. Then a class action lawsuit was brought about, it helped some but I carefully watch my account. I have a dedicated account for bills alone. They have a ways to go however, they have come a long way as well.

Wells Fargo has mismanaged its customers' money for centuries. Their stagecoaches were robbed, almost daily, and usually it was an inside job committed by their own people during the Old West. Nowadays, they rob their customers in a multitude of shams, and schemes. Just a few: by charging ridiculous overdraft fees, unless the customer specifically declines that option. Re-ordering, or timing the transaction's documentation, or timeline, or its sequence, so that OD fees will be incurred; creating new accounts under existing customers' names, and exposing their sensitive, personal data to hackers; They're one of the reasons for the Housing/Finacial Crisis of the mid 2000's, and they're still practicing the same tactics for which they were previously fined billions, for destroying the lives of millions of honest Americans. Crooks.

The staff is always helpful however I dislike the $10 monthly fee if you don't have direct deposit, swipe your card 10 times in a month at a store or go below 1500.

I have never had any issue with Wells Fargo online access, or banking services. There have been no known breaches of my personal information or any leaks of information.

At my local branch, the tellers and managers are always helpful and very friendly. When I was charged fees on my savings account they helped me change the type of account so it wouldn't happen again and got the charged refunded. Banking there is quick and easy.

I've been with Wells Fargo about 15 yrs. After returning from several yrs of being overseas, WF helped me reestablish bank accounts, credit, investments & auto financing. They have been responsive to problems, taken appropriate actions when needed. I'm very satisfied with Wells Fargo banking.

They will tell you anything to get you to start the loan process, assuring you all the way to the underwriter's big NO that there will be no problem. I brought up my concerns at the very beginning, and these were the factors that lead to the loan non-approval, but meeting with 3 layers of loan officers it was obvious in retrospect that they just throw anything at the wall and hope something sticks to get a nice commission.

Account got hacked a couple years ago but Wells Fargo's fraud unit caught it. It was a major pain to close and open new accounts. Also, sold my home and took 23 days to clear proceeds check. Local attorneys' trust check. They called it 7 day hold. Weekends and holidays made it 23 days.

I have been with Wells Fargo since 2009 and never had a problem until now. I had to call Wells Fargo three times due to packages not being delivered or the package has arrived damaged. When I called customer service they transferred me to their dispute department who never filed my dispute or gave me a claim number. This wasn't the first time. I called and made two more disputes that never got filed and was even given a false claim number.

I like to bank with Wells Fargo. Everything is going good. They're very helpful and good service friendly people. They explain real good how the bank works and have the right information to give a customer to bank with their bank.

I know they have had their problems and that humans for you, marketing on TV, they are trying hard to get back public's trust. Clerks behind the window are well trained and can count. They are very friendly and their first language is English or they speak English well with good diction. That's important for us old heads. Also easy access, good parking and bright.

I have always had great experiences at Wells Fargo. Customer service has been very helpful where needed. I have been to several different branches and had had the same experience at all of them.

Even though Wells Fargo has had its difficulties in the past I have always received the best care from them whether it be in person, on the phone or online.

Clerks were rude. When I tried to cash a check drawn to me on my acct. to pay a contractor. Refused a CC, couldn't get a loan, refused to reverse a fine cause I couldn't make it to the bank due to snow. I closed the acct and don't deal with them anymore.

I have been with Wells Fargo since they took over my bank and my experience with them has been positive. I do all my banking online, drive-thru and in person at Wells Fargo and find them to be user friendly and they have good customer service from my experiences.

I've been banking with Wells Fargo for a long time. For many years, I only had checking and savings. I liked their companion savings idea. That would save to the next dollar. Then I liked the savings incurred for every checking transaction. I refinanced a car loan through WF. I'm almost finished and am pleased with this company.

We refinanced our home a little over a year ago through Wells Fargo. They were extraordinarily helpful, gave us a great rate and their service was outstanding. We have virtually all of our financial products with Wells Fargo and couldn't be more pleased, despite their one glitch of bad press, which has since been rectified, but didn't affect us.

I caught a fraud charge and then they asked me about another one that just came in - a charge in the UK. And the credit card fraud that came to light. Closed my credit card account.

Love Wells Fargo. People who work there are very caring and personable. If you have a problem you go to the bank and they fix it immediately. Easy to get to, within walking distance, right in the neighborhood.

I gave customer service a low score because I have had some problems with them before. My situation is unique where I have a trust checking account I have no access to that a family member controls. It is linked to my personal checking account to transfer money to. Both of our names are on the account because it is the only way for them to transfer to my checking account from another account I have no access to.

I've been a customer of this particular bank before it was acquired by Wells Fargo. The customer service has not changed. Always someone available to offer you advice or point you in the right direction.

Been with this bank over 20 years, most have been good. But advisors are hard to reach, bad on returning phone calls. Local level they are great. Never had a security problems.

Although Wells Fargo had some hiccups in the recent past, I can truly say that they are striving to get to the level and standards that they were founded on. Good for you Wells Fargo!

I opened my account at Wachovia. Several years later Wachovia was bought out by Wells Fargo. After the initial problems, Wells Fargo has continuously refused to allow transfers from my account to accounts of known individuals of myself, and consistently has refused to allow transfers to my own accounts at Citibank. Consistently Wells Fargo has used Hinder to prevent the use by myself of my own account and has placed any number of excuses to do so, in exactly the same form and manner that that same Hinder has been placed in the 60's and 70's against the Vote for Woman and African Descendants. This form and manner of Hinder and its excuses amount to determined fraud, it being not in doubt that forms of War Profiteering, Racial preferences and abuse of "Homeland security" protocols would be in play to commit these forms of fraud through Hinder.

The teller told me to come in and sign my name for this particular credit card. "That's all I have to do?" "Yes," she said. I was at the drive in window so I had to drive out and turn around down the street. I go in the bank and they proceed to ask me all these questions. This is not just signing my name. They asked how much money I made. She already had put down some figure when she found out I worked at the wine store close to the bank and the figure was incorrect. My complaint... #1. Trick to get me in the bank. #2. The fact that I worked at a wine store that DOES NOT meet with the standards of the LDS CHURCH. Obviously she was a Mormon. It gave me a bad taste in my mouth. I DIDN'T KNOW WELLS FARGO was owned by the Mormon Church! I am moving to a different state and there is a Wells Fargo there, but I am going to look into a different bank. I don't like to be tricked. Be honest!

I think Wells Fargo is a sorry bank. They've taken money not owed to them from my account. Twice with piss poor customers service. Bad manners toward customers.

I have banked with them for a couple years prior to getting a loan and my interest rate is 18.99. Freakin' ridiculous! After all is paid off I will be done with Wells Fargo!

Wells Fargo is very understanding and always willing to work with their customers. You can rest assure they are there to see to your needs and help with any issues.

I've banked with Wells Fargo since 1984 and have always been satisfied with their service and product offerings. They have been proactive about making recommendations that benefited me based on my financial situation. I don't think any bank has great savings rates which is why I did not rate them a 5 on financial services. I also do not like the recent changes to their website. I find it very cumbersome to use and navigate. I have shared this with Wells but they prefer to mimic the limitations of their mobile app. I do use the mobile deposit feature and find WF's app much easier to set up than others.

I had an account for a couple of years with them. Then my check would be deposited and my Debit card kept getting declined. I would have to drive back to the bank for them to reverse my check... Cash it. Then deposit it. This happened 5 times consecutively. Then they would cash my payroll check with no explanation. I was referred by the teller to go cash my payroll check and then I could deposit the cash into my account. My reaction was, "NO just close my account." This was around June 13 this year. I get a call recently saying I owe $155.00. So now I've got to go argue with them over their ignorance. They should be ashamed and fined. I worked in the same town about a mile from my bank. The agent asked me if I was refusing to pay them and I said, "Yes until I can sit down view my account in person." Then when they find their mistake not to worry about apologies. Just do me a favor and CLOSE MY ACCOUNT.

Wells Fargo Bank is not the best one but it will do, close by to where I live, they have been there for me at times when I needed the support. Other than that their web page has changed extremely.

When I moved recently, Wells Fargo was the easiest and best company I dealt with thru the whole move. They treat me very nice and always take care of my needs. Not one bad complaint. I love Wells Fargo.

Staff have always been helpful, and quick to correct errors. When our debit card was compromised, the bank's agents promptly replaced our funds and had a new card to us in a couple of days. We have been with the same institution as it evolved from Wachovia, to First Union, and then to Wells Fargo. All great.

I use to bank with Wells Fargo for many yrs and I left them after they decided to charge rates for a checking account and when I left I think they ripped me off for $500.00 but not sure. Had no way to prove it.

We have had our accounts at Wells Fargo since 1987, and have never had a problem. We were transferred to a state with no branches, so I simply use mobile deposit. I can't imagine not being their customer.

They tend to change their min deposit on a regular basis so keep an eye out. Also won't alert you about your account being overdraft until it's too late.

I lose money every month and the online account goes down for some time and it is difficult to tell exactly what has happened. Had so many charges at the end that it broke me.

Customers money can be sent to a criminal using Surepay through a partner company called Zelle. Zelle allows people to set up profiles using other people phone numbers. When you send them money and it disappears, Wells Fargo disappears and claims they are not responsible because they used the right number. It's banks doing what they do best guys. But this one is scary because Wells Fargo is ignoring the issue which means the scam will only grow because the thieves know Wells Fargo will not take any action to find them.

I tried to access my online Wells Fargo account today, which I have 2-Factor Authentication (2FA) enabled for added security. Upon successfully logging in, the Verify Identity page incorrectly displayed my phone number to which the 6-digit authentication code was supposed to be sent. Not only was my mobile number (which has not changed in over 12 years) not included in the selection list of numbers, but also 2 incorrect phone numbers which do not belong to me (nor never have belonged to me) appeared in the drop-down (home number ended in ** and work number ended in **, in case this happens to anyone else). I immediately called Customer Service and was transferred to Online Fraud after I indicated that the phone numbers listed were not mine and that my number did not appear.

I have been a loyal customer of this bank for years. I have always received great customer service and excellent financial advice from their people. They expand everything very simple and have never steered me wrong.

Sometimes the bank does not thoroughly explain the specifics of opening accounts and charges are assessed to your account without your knowledge. When I discovered this, they did remove the charges.

When someone duplicated my checks years back they were quick to replace my $7000 that was stolen. Bank tellers very nice also. No problems with this bank.

I lost my business because of the games these banks played during the recession. They got bailed out by our government and we lost our homes and credit.

I got a check from my employer for a little over $500. I used the Mobile Deposit at around 7-9 am on a THURSDAY. After I completed the "deposit" it did not show up in my account even after a couple of hours. I called the main customer service number and they said my check is now voided, so I was able to take into a branch since there was some kind of issue. I went to the branch and everything seemed to go smoothly. I told the teller the situation and she confirmed my check was cleared and proceeded to give me a receipt.

The online Wells Fargo site is much worse than other large bank sites I've used. It does have one great feature, the ability to "download" money from another bank account at another bank. This makes it easy to transfer money for my son's college apartment rent.

Product value and seamless service with a smile. Transactions of all nature complete in a timely manner. Management available and prepared to jump in to assist customers and their employees.

Criminals. I closed my accounts that were with Wachovia when Wells Fargo bought it. Wells Fargo was awful. They cannot be trusted and lie and deceive. They will do anything to screw consumers for a $1 profit for themselves.

It's ridiculous that we still have to pay for money orders & cashier's checks when we hold accounts there. What are the perks of having an account then? I can cash checks at Walmart, I don't need WF.

I have many accounts both business and personal at WF. The staff there is always helpful and courteous. I hope their online security is good.

I was incarcerated at Mays landing correctional facility under false pretenses... all to steal my social security disability monthly payments... When you sign the receipt to receive inmate clothes there is a box on the receipt giving Wells Fargo Power of Attorney over every inmate that signs that clothes receipt. The prison does not tell you your power of attorney is given to Wells Fargo bank when you sign a receipt after the jail provides you sneakers... I had no reading glasses, like many. The officers in classification do not tell you you gave power of Attorney to a bank for signing inmate clothes receipts. It is a fraud on the people... It is a private prison and the longer they keep you they made their own law that they can claim your social security disability payments... This is another bank fraud against the people... and Wells Fargo are taking advantage of people put in the system that do not know Wells Fargo has power of Attorney over them...

I requested Wells Fargo Bank Gift Center department to have 20K of my points converted to cash ($200). Each time, they told me two separate checks ($100/ea) will be issued and mailed... and consider it "delinquent" if you don't get them within 7-10 business days. To date, I had to ask twice to have them issue these checks. Each time, I am given check request confirmation numbers, check numbers and claim numbers. WFB claims they issued and mailed four (4) separate checks and ALL FOUR SEPARATE CHECKS GOT LOST. I don't think this is possible.

I am not happy about how Wells Fargo handles passwords. They tell you that you have the wrong password and you have to change. But when I do change, they again tell me that the password I chose is not correct when they just approved it.

We had a checking account & mortgage with them for years! However, Wells Fargo was not there for us when we needed their financial assistance through hard times! They made our lives extremely difficult! I pray we never have to bank with them again!

I was paid with a check from Wells Fargo. I went in to cash it and was treated like a criminal. Was made to wait, under constant surveillance, for over a half an hour and was told I had to open an account and deposit the check. So I did. And then withdrew the money and closed the account. After which I kept receiving letters saying the account was under the minimum amount required and fines were applied. This kept happening for months. I'm not sure whatever happened with that as there was no way in hell I paid them, or ever will do business in any way with them, ever again.

I find the customer service associates at Wells Fargo to be excellent and very personable. The important thing is that the bank has not left us as has so many others have done.

I've never had a problem with Wells Fargo and have been with them over 40 years. Great customer service, never screwed up any of my accounts. Own personal banker.

There were times where I would be unable to access my online account. And then when I would call, they would say that my account was showing up as being closed. How is my acct closed, when I just used it earlier that day to make a purchases? My direct deposit was going in there every week, and I was writing checks for bills. I like the notifications they give, as well as the layout of the website and the 24 hour customer service.

I try to avoid in-branch visits as there is so much turnover that I almost never have the same banker for more than a few visits. This being the case, I find "customer service" at Wells Fargo mediocre at best. As I am familiar with other banks as well, I don't believe that is an exclusive flaw. BofA, Chase, Citi, all share in the guilt. They're probably a little better at the commercial level than the retail level due to the more "snobbish" attitude of commercial bankers who claim they believe in developing relationships (but not loyalty as they will try to steal those relationships if offered greater incentives by their competition).

Things are getting better with Wells Fargo. Refinanced and they were very helpful. Kept us very informed about what was going on and when it would happen.

Everybody is so nice and very friendly. I have had a few things happen recently and they were always ready to help in my fraud case and getting a new account. I'm very thankful for their customer service. It's awesome.

I was with another international banking institution before opening an account with Wells Fargo. I had been with the prior bank for over 6 years. I received a letter stating they had run a credit check and that they did not want me as a customer and that they had closed my account. In tears, I walked into Wells Fargo and explained what had happened, letter in hand. The bankers were supportive and I opened an account that day. No matter the situation or banking need, whether in person, on the phone or online, the bankers are there for you. They have every type of financial services you might ever want or need.

They love to charge overdraft fees even when a direct deposit and a debit hits the account at the same time. These fees really hurt being on a tight budget.

Wells Fargo is a really easy place to bank and I've been doing so since I was 14. However, I wish there was messenger feature to chat with representatives in real time.

I like the branch I use. They always greet me upon arrival. They sometimes even use my name! Everyone is friendly and as helpful as possible. They never treat my questions as irritating. One even walked me to the atm and showed me how to use it.

Have been a customer for several years, and have been very satisfied with their services. Online bill pay is a breeze, rewards are good on their credit card and CD rates are competitive.

They want just to sell, sell and sell. After they got the selling part done, there is no follow up. So bad. Therefore, I moved most of the investments to another bank.

I like this bank. Been a customer since 1994. They are able to help with everything I need. I just needed a medallion signature and they were able to help me at no charge.

Funds removed LEGALLY from joint account, the bank called me after 4 days, threatening me to return monies or police would be called. Wells Fargo then took it upon themselves to remove funds from my individual account. No explanation... no answers after 2 weeks for their actions. Now I have been shuffled to more than I can count "people and dept". That not one has an explanation. I guess my lawyer will get the answer from them. I have been banking with them 26 years. Very disappointed with handling of a very serious matter. ALL accounts closed... YOUR MONEY IS NOT SAFE IN THIS BANK!!! My experience alone explains why the rating is so low... They shouldn't even get 1 star.

We have always paid our mortgage ON TIME! Wells Fargo did not process two of our payments and when we found out, the supervisor gave us her Employee ID Number and said that it was bank error. Now to find out it is on our Credit as Two Mortgage Lates. I contacted Wells Fargo to let them know and share our documentation: Conformation #. Date of Payment letter we received from them saying they got their payment. Then the notes from the Supervisor who let us know Wells Fargo had made a mistake. Twice. Wells Fargo Executive Resolution Specialist called me this morning to let me know they would not take that off and it was our problem. How is this bank still open? It is clearly not a good bank!

We've been a client for 20 years or so. They seem to be interested in corporate type financing no risk high returns. They are never in the market for housing loans and only at a higher interest rate. If you ask for any information in advance they sent you to the typical salesperson who only and I repeat only in his commission. They gave us a credit card every year that we haven't ever used. The last straw is they removed their coin counting machine from they facilities. We plan on switching banks this year.

They have always been great. When I have had a problem with my checking account and online account. They do not pay much in interest on savings accounts or cds.

I applied for a secured card, with a deposit of $300. I called to cancel the card, immediately after I applied, and I was told it was cx. These people refuse to return my deposit. This bank has caused me hardship and I had to obtain an attorney to recover my deposit. These people lied to me. I was told it was in the mail, then "You will have it back into your account" multiple times. I have been mistreated by this bank. Stay away from this bank. The case has just been filed, and hopefully I will recover my money. There is no legal reason for withholding my funds. Also, I never received their card.

Penalty fees by all means necessary became the norm. Customer satisfaction is very low on the list. Ten minutes before midnight, I paid bills online. Knowing that payroll deposit will be credited at midnight. I made a visit to the branch I opened the account with and was told that funds were instantly removed, even though my midnight deposit would have covered funds for bills written.

I used to bank at Wells Fargo but they were always putting pressure on me to borrow more or have more accounts or cards. But when I needed help they wouldn't even consider it. When I left no one ever asked why. Felt cold.

I find Wells Fargo to be a very fair bank. It would be better, in my personal opinion, if they offered small personal loans (such as 90-day notes,) to help their customers who may be in need of a small loan to tide them over when they fall into need, due to circumstances beyond their control.

I have personally had no problems with Wells. I don't support all of their actions or things they support, but their service has been superb. They have overcome some of their negative press.

I have been with Wells Fargo for over 20 years and I have always been treated the upmost respect and the employees are very helpful at all times when I call.

I've been with Wells Fargo since 2011 and overall, I'm satisfied. I put my money in, I use it, the usual. It’s a bank. The only thing I do not like since it is so obviously underhanded is the fact that there is no integrated counter to see how many online transfers you have made between accounts. So you either have to slog through your transfers page and hope you're counting them correctly, or bravely soldier on and risk paying a fee. It's bull-hockey. All banks are bull-hockey though, and Wells Fargo is no different from any other corporation champing at the bit to weasel your hard-earned cash.

My overall rating for this company is a 1 star. I would possibly give the company half a star if it was permitted. According to my best recollection I have been saving money in my 401k through my company for as long as I worked, I had a major class that I had to take in order to further my education and career. Everything was normal at first. I asked for to use my money for my future class and I was faxed paperwork within a few hours to start my claim. I called the school I was going to attend and received a quote to show what it would cost to take the class. I sent in the paperwork and waited for a response. After a few days I called back to check my status, and I was told I sent in the wrong paperwork in a very rude way. I was told I need a invoice instead of a quote, after the conversation with the employee of Wells Fargo I was a little frustrated about how was treated and the lack professionalism.

I have a home project loan with them. Can't go to any home improvement of my choice. It has to be of someone who is approve thru them, which is much higher than the average home improvement store. I think it is a scam.

Had a problem with bank fraud. They accepted a check by photo deposit with no signature on it as a rent check! We have not ever had a rental in our lives but they still blamed us! We reported to the police. Proven to be someone else but we were treated like crooks. Had a Wells Fargo card and it was closed same with our bank accounts! We even have had our home loan with them with not one problem. Very poor customer care.

I was fine with Wells Fargo and have been banking with them for years until they treated me like a criminal. I mixed up check books by accident from another institution and deposited a check from an account I closed. I explained to them what happened and they immediately said they were going to automatically close all my business and personal accounts. I had to write a letter to upper management and spend an entire day fixing the situation. I guess my stellar credit, the fact I was in major fraud at the DA's office, or the fact I never bounced a check with them or had overdraft issues wasn't enough. If I didn't need a corporate account I would go with a credit union.

Only bank that help me to open an account with my parents and I on the same account. Dad had a bad stroke and mother blind and with hear aids and walker. I'M their POA.

Been with WF since the 70's. Once it bought Northwest out it all went downhill. It's run by way too many computers. Employees have no authority. Get rid of its massive ego.

Been using Wells Fargo for personal banking since I opened my first checking account with them in 2014. Up until now there have been no problems. Quick transactions at the ATM, easy transfers, great mobile app, customize debit cards etc... On Friday night I deposited a 300 $ paycheck at a local Wells Fargo ATM and I was surprised to see my account didn't have the money I deposited in it. This was the first time this ever happened. I've always been able to make quick deposits with my paychecks at the ATM.

Member since 1999. Multiple vehicle loans, home loan for 15 yrs, personal loans, home repair loans, and now these past 2 years have been total crap. Charged me $5 every time my savings dipped below $300 even when I realized I was $2.30 short of the $300 I immediately I transferred $100 to the savings and within that 20 min they charged me $5, and this happened during a two month period and $5 times 6 times is $30 for stupidity and unwarranted fees.

So when shopping for the best and Wells Fargo promised me mortgage payment around 1950 for a month and a buddy Does financing and they were beaten his price to. The guy on the phone insured me that will be the loan. So being the best deal I went with them to find out they messed up my mortgage payment was 2300. So I called him back trying to get this fix send a bunch of letters were different loan amounts. They tell me a just ignore it it's OK and the original guy that worked switched off to a lady then to another dude. Was like I was working with four people but no one has the right answers are blaming other people. They would to do investigation because There was recordings of The man tell me this do. So instead of fixing the problem they gave me a $500 gift card and set off the interest rate of 3.85, they gave me an interest rate of 3.75 so it doesn't make up for the extra $400 I'm paying every month!