Wells Fargo Reviews

I normally don't go into the branch but I was so overwhelmed with teller TASHA. She made you feel so comfortable and relaxed when entering the bank. Such a generous person, because of her I'll be sure to visit with her more inside the branch, keep up the great amazing good work at wells, God Bless and again Happy New Year.

Have never had an issue with Wells Fargo bank. Online banking, Zelle etc...I'm satisfied with my banking experience with Wells Fargo for the last 3 years. They protected my account when someone tried opening a different account in my name. I feel my money is safe and secure against fraud with Wells Fargo. Thanks, Wells Fargo for great customer service.

I see the other reviews and wow, I'm sorry that some many of you had problems with this bank. I am writing from Las Vegas, I live across the street from my bank I love it. When ever I come in, Cynthia the manager, always comes to me running, greets me by my name and is always helpful. I wanted to leave a review some where and say maybe not all branches are that bad. This is my daughter's account but I used her account to write this.

Well Fargo has worked out well for me. I do personal and business and they have done a good job. I have used them for over 30 years. Great business sector and professional people. I would recommend Wells Fargo.

My experience with Wells Fargo for almost 11 years now have been amazing! I’ve noticed an uptick in spam emails claiming they are “Wells Fargo” and I feel like a lot of the reviews are geared towards that due to them falling for the schemes. Every time I’ve called the customer support number, they’ve done a wonderful job with helping me. 10/10!

I think you're a terrible bank. I believe your make up fraud dept sucks. I don't appreciate the way I was treated. Customer service was terrible. I feel like I was declined any help for me and the review is blocked me from writing the experience was awful.

Wells Fargo cares nothing about customer especially if you not a rich customer. My account never been over drawn and January 1, 2026 I had a massive house fire leaving me and my family with the close on our back and I over drawn because we needed things. Well Wells Fargo decided after I told them why it was overdrawn and it was paid back because they get my deposits up to 5,000 a month and the turn the over draft off not caring about nothing with my disaster. No I didn't ask for a loan all I needed was my over draft and they took it and could careless about my disaster period. Didn't offer no help.

This bank keeps getting worse over time and takes your money without consent. Go anywhere else for your banking needs. This corporation is corrupt and has non-stop service issues. I lost $3000 in random fees since I banked with them for 2 decades.

If I had the option to give negative stars, I would. Wells Fargo has a very unusual "grace period' policy that I had not experienced with any other creditor. Despite my statement showing that I had made addition to monthly minimum, they still charged a late fee. The customer service team is not there to service customers. My experience was frustrating and unhelpful, and the issue was not resolved. I would never open any future accounts with Wells Fargo. This is something consumers should be very aware of. If you choose to bank with Wells Fargo, make absolutely sure your minimum payment is received by the exact due date, not a day -or even a minute-late. Tehir policies are unforgiving and not customer friendly.

If I could give zero stars I would. Not only did fraud happen under their watch without anything being done, they claimed that the $20k taken out of our account against our credit was not fraud and then proceeded to wait until their was $20k available in our checking account to STEAL it from there to make themselves whole without ANY notification to us. They don't only allow someone to steal from you, THEY will then steal from you. Don't trust them with your money unless you like lighting it on fire.