Wells Fargo Reviews

Hello everyone. We would like to describe and share our experience in the Wells Fargo Bank branch on 2140 Town Center Plaza. We highly recommend to visit Wells Fargo Bank and get the best promotions from Mr. Reginal **. We are sure that Mr. ** will very popularly and clearly explain anything you want to know. Also, he will interest you in some financial issues which can help you in the future.

Went to the South Brunswick, NJ location. I had the best experience with Jason ** and Lana. They went above and beyond to help me set up an estate account, fill out forms and set up my mobile banking. They were super nice and I didn’t feel rushed, best experience I have had at Wells Fargo. Also Ian was amazing. He helped me a few weeks prior. They are all the best and so friendly.

I have always found a Wells Fargo Bank as I traveled from South Carolina to Arizona. My local Wells Fargo has very helpful, professional, competent staff to take care of my banking needs. It is a pleasure to bank with them.

That was the most horrible experience I had. When I joined the bank they told me that they will protect me. I was customer for almost 13 years. One of my customers send me a check and Wells Fargo posted online that it was available. So I did send the money over this person after my bank said it was available funds! The checks that Wells Fargo Bank said the funds were available was fraud. The bank did not detect the fraud, and they do pay millions of dollars to have this department, but they did took my money. I believe it's the democratic based company, based in California. The democratic big corporations said that they care about normal people, especially about minority, females, but I guess it's all lies. They do care only about themselves!

I went to Well Fargo Surfside to rent safe deposit box. Only one person who helped me was Milo ** NMLS ID **. He really care about clients. He love his job and very professional. Promotion for him! E.A.

I am a third-party auto dealer that took a trade-in and sent all documents to Wells Fargo. I have been calling them for the last 3 months to get a title the run around. My last call with Wells Fargo title I spoke to Araceli ** and spent an hour or so, and asked to speak to a Manager and just sat there and never was able to do so. I still have no title.

I contacted customer service today regarding my business account, which I’ve had for over 10 years, after noticing a $4 transaction fee that I wasn’t expecting. Unfortunately, the representative I spoke with was unkind and unprofessional. She didn’t let me finish explaining my concern and kept interrupting me. I made it clear that I wasn’t calling to argue, but simply to understand what had happened with my account. Her tone was aggressive, and I ultimately had to end the call because the conversation became too frustrating. I truly hope Wells Fargo provides better training for their staff—especially in how to communicate respectfully with long-time customers. Even when dealing with tough questions, patience and professionalism should always come first.

Today when I went to check on my account for some reason it was closed, and no one had the decency to let me know it was closed until I checked it. I spoke with someone in customer service, and they said the account would be ok for 60 days, but they decided to close it anyway and fail to let me know before the 60 days was up, I have been a customer for over 20 years and this how you all treat your loyal customers. I will never recommend this company to anyone ever. I would give it a 0 if it was on the charts. Absolutely DISAPPOINTED 100%.

To be call a criminal is a disgrace! I hurt and disgusted on how they handled this situation. My wife and I decided to open a joint account where we can paid our bills from and we receive our taxes into her personal account at another institution so she was transferring it to our joint account and they said we was committing suspicious activity! They didn’t call us to verify or anything. They blocked all my accounts and told us we was committing fraud! We offer to show them proof of where the money came from and they said no need we are ending relationship. My rent and bills all come out from that account and now my funds are on hold so I’ll have to pay late fee and etc. Shame on you Wells Fargo!

I am writing to discuss my frightening experience with Wells Fargo, regarding a series of fraudulent transactions that have occurred on my checking account. For the past month, I have submitted multiple claims to address this matter. However, Wells Fargo has placed a negative balance on my account and continues to permit unauthorized withdrawals by the fraudsters. Despite my efforts, the bank has refused to close the account. I have contacted the customer service team, the claims department, and the fraud department, but my concerns have not been adequately addressed, and I am being held accountable for these unauthorized activities. To further protect myself, I have filed a police report and reported the identity theft to www.identitytheft.gov. Additionally, I have taken the precaution of freezing my accounts with all credit bureaus. Unfortunately, Wells Fargo has yet to close my account, which continues to be a source of concern.