Wells Fargo Reviews

My worst nightmare in financial security. I will not use this institution for any reason. You cannot even cash a check. You have to have an account even if the person or company have an account with them.

Never have had a problem. Bank personnel have always been knowledgeable and courteous. Online services very helpful. The branch locations are spaced adequately for my daily needs.

They are friendly and they make sure that give you the help and information you need. They help you watch over your accounts so you always know what's going on with them. The online banking is awesome and their Wells Fargo wallet you don't even need your card. It's all one app and it's that simple.

I've dealt with WF for years. Never had a problem. Customer service has always been good. Their banking hours have always met my needs and of course they have plenty of atm's.

I had a project financed through Wells Fargo and I am NOT a fan of them. I made payments on time and even paid a month ahead but found them charging late fees to my account. Late fees affected my FICO score and when I called and questioned, customer service guy was RUDE. Wells Fargo had applied two payments in same month instead of me being ahead by a month...very sleazy way to get fees from customers. Banks should be monitored and truth in lending is a joke with them.

Some of their fees were terribly inflated had to stop using this service. They were completely out of line with other services. When contacted would do nothing to reduce unfair service charges even though services not being utilized.

I was with WELLS by default when my mortgage holder WORLD SAVINGS was taken over by WACHOVIA and this was taken over by WELLS. WF refused to communicate with me and foreclosed and stole my home even though I was making monthly payments.

I wish someone at Wells Fargo would explain the reasoning behind this. I tried to deposit funds to my husband's account and they said they could only take checks or wire transfers? I said, "Why - because checks are so much better than cash?" When researched they say they are doing for security. I'm not trying to take money from the account, I'm trying to deposit!!! Plus, the new rules for institutions do not require that banks do this. I absolutely hate Wells Fargo! They are the worst bank and I will never bank there.

Their legal dept doesn't communicate with their insurance dept. Our attorney couldn't resolve the problem so they foreclosed. They wanted us to get our own insurance and they changed us for theirs.

The worst customer service and overall complaint resolution I have ever dealt with. I use the other two banks and have had good overall service. Also I did not choose to bank with them. They bought my mortgage. They suck!

Long time satisfied customer. Wonderful relationship with branch's personnel and service. Seldom had a problem with any of our accounts. Easy access to online accounts and services. No problems with online transactions.

Wells Fargo refunded 3 overdraft fees back into my account back in early December. They are so well-known with branches everywhere; I went to uptown Charlotte over a year ago and saw almost a skyscraper branch there.

Opens accounts I did not authorize. Gives bogus financial advice. Will not service small beginner accounts. People in bank are aloof and discourteous.

They were so rude I refuse to do business with them. Refused to let me talk to a decision maker. Never count on them for personalized service...

Wells Fargo is DEAD to us. They bothered us with so many sales pitches; we couldn’t call for assistance without a full court press. And though we had in excess of $100,000 in our accounts, they cancelled my special account (PMA — free checks and other benefits) because they’d decided there could only be one per family. I would keep my money in a mattress first.

Online banking at Wells Fargo is not in real time and does not follow the order in which things transpired. Thank God I have mint or I would've never caught on. If cash deposits are immediately available, they should also count before any ach that were pending but not reflected. I was also told my account was closed. No, just my access. To everything because I was given no code or such nonsense. I banked with them for EIGHT years. And when things got tight for me, for once, they took full on advantage. Criminals. And just plain DIRTY.

We keep getting the same letter over and over. We call about it every time and every time they know nothing about the previous calls from us. Each person knows nothing about the last person.

I have had more than one account with Wells Fargo over the years and have never had any issues. Customer service was always helpful in resolving any concerns I may have had.

I was a total mess when I started my independent life at 20 years old. I would get overdrafts all the time but would pay them back right away. I didn't even care what the overdraft fees are for; I would just deposit money in my bank right away. But last year I finally become a responsible human being. I became responsible with my credit score (from 502 to 670), stopped getting overdrafts and had a good job. Heck I even went back to school.

Very poor customer service. Little or no help when seeking information about products or services and failure to post payments when received it as requested. Told they could post additional funds on payments to whatever they decided and received repayment of excess fees.

Wells Fargo has always done right by me, no hassles, no "pushy" sales people or gimmicks, made corrections in a timely manner, warned me of possible hacking.

I will never ever use Wells Fargo again. They tried several times to charge me late fees on my bill and my bill wasn't even late. Customer service is very rude too!!!

Wells Fargo kept returning my mortgage payments and started foreclosure process. Charging legal fees. Wouldn't return my calls but would call my place of employment nonstop. A nightmare I'll never forget.

My quests is location is key. I use the Power & Queen Creek. The staff is extremely professional and helpful. They actually listen. They often have followed up when it really counted.

My previous bank was bought/taken over by Wells Fargo. At first, I was happy enough with the change - Wells continued the same policies as the old one, and even introduced new ones. Then they slowly became suspicious, creating new policies in order to charge more, adding hidden fees, draining my accounts.

I am reviewing a bank office that Wells Fargo has already closed, the Thornblade office in Greer, SC. Its top three bankers were of great help to me as I completed the duties of a trustee for a trust based in New Jersey. They could not have been more genuinely supportive, and they were instrumental in protecting the trust from an unanticipated effort to defraud it. I could not have been more impressed.

When we in Calf. we were with this bank. I enjoy the fact if you had a bounce check they would call and see if you can cover it before the bank charges and that help us out a lot. Also when we needed an emergency loan they were able to give us hand. So even though they are in trouble they were at the time a very good bank.

Very poor customer service in my local Wells Fargo branch, which helped me make the decision to go to another bank and I am so much happier with my treatment at American National Bank.

Wells Fargo currently handles most of my retirement funds. The local banks have been very responsive to my needs to date and I am very satisfied with my current bank.

6 shady things they have done in order. First they LIED to US saying our kid who gets a disability check has to have a separate account by law! Then they got in trouble for opening fake accounts. Next was a class action lawsuit where they charged us interest before our mortgage was final. I went in and closed my checking account in person and signed papers, but the teller left 1 penny in the account, now they refuse to close out the account because of the penny unless I drive 30 minutes and get my penny. So they are still doing shady fake accounts and subjecting me to fraud.

I found Wells Fargo Mortgage Department to be very helpful and they found loans that fit our needs. I would recommend the mortgage department at the Helena, MT branch any time.

Wells Fargo is deceptive bank and I will never use them again. One time they didn't even send me notice that a CD was coming due. They rolled it over into a very low rate for five years and refused to do anything about it.

I don't know if I will continue using Wells Fargo. It takes a lot longer for transactions to go through than most banks. They continue to hold check forever so the customers pay a lot of bank fees. And the automated system is the most aggravating I've ever used.

Refused to help me with a fraud I detected in my account and email me that case closed since they could not reach me which was a lie. They claim they call me which they did not since my cell number that I gave them never call me.

I pay Wells Fargo twice a month and they don't like accepting partial payments. Rodney ** at Wells Fargo 800 85 38516 ext ** said IF, Wells Fargo takes the money out of my account it will work but if I want to split my payment myself, it is difficult for them. They charge late fees when you have paid on time and then tell you it is a courtesy to reverse the late fee. Where is customer service these days? What happened to putting the customer first or maybe even second or third. The only thing Wells Fargo cares about it the bottom line. Sad but true!

Member about 4 years, yes I have made many mistakes in my account but instead of them ever helping me and waiving the fees, they charge a fee for overdrafts, for transferring money from one account to another, for anything they can charge a fee for. I just told them to close my account and I have transferred my 2 allotments to another bank. I personally think this bank is trying to recoup monies from its members to make up for the losses with all the fraud going on within their company recently. They do not care about the customer at all. I hope they do close down, it would be an advantage to the consumer.

We have been Wells Fargo customers for over 20 years. During that time their customer service has degraded. With the advent of online banking there is a certain amount of added convenience but the loan process (mortgage or otherwise) is very impersonal and without deviation with regards to understanding a customer's needs and concerns.

Have banked with them since 1978, then in CA. Local bankers are knowledgeable and helpful. The locations are convenient, as are the ATMs and the online tools work well.

I answered a fraud loan company when Wells Fargo turned me down. The company gave me a deposited a bogus check into my account. Wells closed me down without talking to me first. I had been with Wells for some time. I had a personal and business account with them.

My experience was one thing was promised, something else happened. They took my money from savings without notification for a supposedly no fee account and would not give it back. I will not bank there.

I tried to pay my car payment early online through Capital One and my scheduled payment ended up coming out of my account as well by mistake so I paid twice for the month and overdrew my account and received an overdraft fee. I tried to get it resolved by putting in a claim and they put the claim on the scheduled payment and couldn’t do anything about it which I understand, so when I called again to get a claim done for the other manual charge Katie was so rude to me, and made me feel stupid. All I needed was one of the payments canceled and the overdraft fees canceled as well for an honest mistake. I’ve been a customer with Wells Fargo for so long and I’ve never had an issue getting a payment canceled in the rare occasion it’s happened. Thanks Wells Fargo for not helping me with my issue and embarrassing me because now I need to borrow money until I get paid next.

I've been a Wells Fargo customer for about 11 years now and they have been with me through it all. All the employees are so kind and helpful. Even if I call they always manage to solve whatever problem I'm having.

I been trying to get my money from Wells Fargo. I reported to them many time about transaction that were not mine over 1000 dollars. Own to me for three years now and how they close and open my account without my knowledge.

My mother had an investment account that was set up to transfer on death to my sister and I. My sister set up a Wells Fargo account to receive her mutual funds. I asked that mine be transferred to Morgan Stanley. My sister received her funds on a Thursday. As of the following Tuesday mine had not posted at Morgan Stanley. I finally spoke to a rep who said the ability to transfer to an outside bank was a new process and there had been an error. On what planet is that okay? This wasn't a tee shirt from Eddie Bauer.

My dad died 20 years ago. I set up an account to handle the trust (I am the trustee). I recently sold the trust assets and wanted to close the account. They said I needed my dad to come in (he is dead). Then I needed to bring in his death certificate (don’t have it). My dad never opened the account, never signed the account and all I wanted to do was close the account so it didn’t continue to rack up monthly negative charges.

The Bank has lock down our Safety Deposit Box over an issue our son is having with the state. They claim it will be on hold for two years. When dealing with the local branch, they acted as if they could do nothing. I gave them a demand for paperwork and they originally refused. This is paperwork we signed ourselves the box was open. When we sent a letter to the Operations Compliant Manager located in No. Cal, their main statement back to us was that they complied with the State Order by notifying us of the impound last year. We actually never heard of this until this year when my wife was denied access to the Box.

I entered the Savannah Georgia Branch of Wells Fargo on Abercorn St and Magnolia Ave just to change my ATM card pin. Was told that branches don't change pins anymore if I didn't know my current pin. They said to call the 800 number on my card, which I did and was told the branches can change it to go back inside and give my phone to customer service. I complied and customer service told online banker as of February 2018 branches no longer change pins. Online suggested I file a complaint. When I did so branch manager accused me of kicking a desk and slamming the Hydraulic door. I'm really upset about this discriminatory behavior and will take this to the highest level of satisfaction.

I have never had a fee for cashing a check that was branded with a bank's name. While trying to cash a check that was branded Wells Fargo since I did not have an account they charged me a 7.50 fee. This is why I bank with USAA. I will not recommend this bank to anyone. I always have an issue with Wells Fargo and from the reviews I see I'm not alone. I've never gone out of my way to complain. Yet I spent my time to make an account with Consumer Affairs to write my review so hopefully others can avoid the unpleasant experience I had.

On 1/21 my atm card was double charged 143.00 twice. Upon making Wells Fargo aware they temporarily credit the funds back to my checking account. After their investigation they charged the $143.00 back to my account. I then requested the documents for making their decision. Upon receiving the documents and reviewing the documents for 30 seconds it clearly shows the atm only dispensed one payment of $143.00 the other shows $0.00. This is paperwork I received from them! When I contact them they only state that the issue is closed. Horrible Bank!

My worst experience I ever had with a financial institution, I have a checking account with them and for countless times they left me stranded out of state, well they don't want to allow transactions for car rental and an Airfare to get home, repairs on roadside too. They claim every time I reached the daily limit. What's the limit? It's $500!! Even though I have more than 10 times that amount in bank they just want to keep the money and leave you stranded. Called Wells Fargo for help to just get my money in need for emergency. They said, "No!! Wait for tomorrow." I don't even know if this practice is legal?? I don't want anyone to go through my bad experience with Wells Fargo so please look for an alternative.

Subprime Loan: Wells Fargo gave my 75 year old Mother a 30 year 8.2% adjustable. When it adjusted up the stress was too much she choked to death on a hotdog (how American). Now I am in a wheelchair and my house of 64 Years has been foreclosed on. They knew my Mother could not meet the terms and conditions. I will now become homeless in a wheelchair!!! What happened to you Wells?

Worst customer service ever! My friend had a seizure on New Year's of this year. We had to call the ambulance for help. I had recently received a new debit card but apparently Wells Fargo thought it would be okay to issue me a new pin instead of the one I ENTERED to be used! I called to try to get it taken care of. Instead of help, I got nothing but insults. Their customer service is probably the worst that I've ever ran across!

Reported fraud to them and told them not to charge my account as there were pending charges that came out of China. I was told the money will be put into my account and it was not. Spent about 15 hours over a 2 day on the phone with the most incompetent people in the world who assured me that the money would be back in my account immediately. Here it is a week later and not only did they deduct the money my account, the imbeciles charge me an international transaction fee. Most of the customer service reps and supervisors and fraud department representatives are so incompetent, and the right hand doesn’t know what the left hand is doing. I will be closing my accounts once I get my money back, actually I’m going to withdraw 99% of my money tomorrow. I keep a very small amount and just to keep the accounts open until I get my money back.

Purchased our home in 2001 at 8% interest rate. In 2008 we were hounded by Wells Fargo to take advantage of their streamline refinancing program and lower our interest rate. Again HOUNDED by mail and by phone. Eventually a representative came to our home. We were under the impression that we would not start back at a 30 year loan but a 20 year loan lower our interest and our payments. Our interest was lowered but our payments were never lowered and the loan started back at 30 years.

What a shame Wells Fargo has descended to the depths of dishonesty. I have banked with Wells at various times for over 20 years. Recently I made a large deposit and was told my funds would be held until the check cleared. After I confirm with the issuing bank and Wells Fargo that the funds had be transferred, they continued to hold my money. Slatten Ranch Branch and their manager and senior personnel are dishonest in my opinion. In recent years we have learned what a fraudulent company Wells culture perpetrates. Shame, used to be good bank. Warren Buffett should be ashamed of what he has created.

OMG, I have been with Wells Fargo more than 18 yrs. Never see they charge overdraft fees like crazy. It so ridiculous with Wells Fargo charging overdraft fees left and right. When the fee they took could have be use or pay for something more useful. I seen other banks and they do take care of their value customers. Some banks overdraft fees are not even hide. All I could say is even if you monitor your account in a daily basis you will still see them charging you overdraft fees once you go under and even if you try to deposit the $$$ in they will still charge you overdraft fees. This bank is one of the worst bank I ever bank with. I would consider to move my service to somewhere else.

I have been a customer from this bank since it's called like that and before that, and I recently had an issue with an ATM where the bank did nothing to claim my money. This bank customer service has become the worst plus they want to charge your account for everything. I feel like they are now trying to hustle my money instead of keeping it, I will be closing my last account with them in the following week. Such a bad bank.

I have been with Wells Fargo for over 12+ years and they have become a nightmare to deal with. After the last incident with my card, I cannot trust them as a bank, there is always an issue regarding the retrieval of MY money - which is alarming since the reasons are continuously ambiguous... I am against Wells Fargo and will warn others to please save yourself the headache. Their quality as a bank has dropped quite low.

I would not recommend Wells Fargo. There are many online banks that have wonderful customer service. Wells Fargo is definitely not one of them. To start, someone fixed a fee on my account four days ago and promised to deliver a new debit card. No debit card was delivered. And customer service is literally too immature to do anything about any of the remaining problems. This is exactly what happened: I called on Tuesday night. Four days after Friday night's call to Wells Fargo. I should have had an overnight debit card delivered on Saturday. The customer service representative on Friday told me she would take care of the account for me. Nonetheless, the bank still has charged additional fees when she reversed the original fee on Friday. The first time I was transferred to the claims department to see what she was doing wrong, it took seventeen minutes to decide to call back to get another transfer.

Where to begin with this lackluster bank? To begin with, I have had nothing but serious issues with fraud on all of my accounts. Every time I call to fix the issue they make it sound as if it is your fault. I once had my card declined due to them stating that there were some questionable charges on my card. I had called and they stated that a charge for $32.00 that I had authorized on Ubisoft's online store had triggered it. Thus they had the obligation to block my card. Bear in mind that not once had they contacted me saying this would be occurring. They then said that anytime that I travel anywhere I had to call them and notify them that I would be leaving my hometown or else my card will be held. This is insane. Yet they feel that if you have a low balance then they can charge you small amounts for whatever reason. Do yourself a favor and do not under any circumstances bank with this terrible institution.

This bank is the worst. First they limit how much of your money you can spend. Then they decline most of your transactions due to fraud alert making you look like an idiot when you are trying to pay for something. I took my tax check to deposit. It had both mine and my husband's name on it. I stood in line 30 minutes. I asked the teller to split the check between mine and my husband's accounts. She asked for my driver's license which unfortunately I had left at home. I just ran up to the bank to deposit the check. I had my card and my checkbook. So after waiting in line 30 minutes I have to go back home and get my driver's license.

Unfortunately, I have had several bad experiences with Wells Fargo. After allowing multiple opportunities to correct their mistakes I have decided to forewarn everyone to move cautiously when considering a business relationship with Wells Fargo. As a small business owner customer service drives revenue for our company. My initial encounter with Wells Fargo was when I opened the business checking account. Everything seemed to go well until I was unable to login to the account. After several attempts to log in I changed the password. Little did I know, the account was linked to someone else account. Fortunately, it was my wife but I was never joint to her account so one can only conclude that the banker responsible for establishing a new account added me to her profile without her authorization.

My advisor placed several hundred thousand dollars of mine into highly risky stocks thinking that some sort of doomsday scenario would pay off big for me. As a retired person who asked to be placed only in low risk investments I was satisfied with no-risk/low returns. His direction and action turned in stunning losses of 60%-70%. I filed a report with FINRA. The Wells Fargo legal team has informed me that it's certainly all my fault and definitely none of theirs. Meanwhile Byron ** is out there doing his thing in Bellevue WA. Let's get the word out on this type of practice and basically telling retired people like me that malfeasance on the part of their employees are only a problem for someone else.

I have had the worst experience I have ever had with anything. They accuse my payments as fraud. Then declined payment. I resubmitted payment & they processed payment twice. Money seems to be disappearing. I tried to transfer from my savings to my checking & they decline transfer. I called customer service & the lady was so mean to me I hung up. But after last night I have had enough. I am at the ATM depositing money & my card never ejects from the ATM. I thought maybe I made a mistake & already grabbed it. I then receive an email stating for my security the ATM kept my card. After I added all my money to the account & I have a newborn baby with no money & have to wait until 2 business days. This has been an awful experience. The only thing has been good so far is the online banking.

Absolutely horrible bank. Examples of how: Tons of hidden fees. Racist, adversarial, and flat out deplorable telephone customer service representatives and branch representatives. “A Premier banking team” for those with high assets who are even more impersonal, abrasive, and rancid than the “normal” banking team-the “Premier Bankers” will hang up on you, yell at you, laugh at you, make racist remarks under their breath, will give you an unnecessary amount of attitude, and will give you the run around. They cannot resolve anything you may need but, they sure can belittle you whilst you request it.

I feel like the joke was on me the whole time, over 2 months of working with several people from Wells Fargo and all I have is disappointment. The numbers changed every day, the request changed every day, and after everything I had no home, no loan, just sadness. I have never been so disappointed and let down. I will never recommend this company for anything and if anyone says different they don't know how ** of a company they are. If anyone recommends them... Run!

I set up a third account at Wells Fargo and had an online banking issue. The banker who set up my account told me that I needed to call the number listed above. When I called, there was an automated telemarketing menu of a variety of services (from car towing to travel services) that I had to respond to. When I opted out of all services offerings, they told me that I needed to hang up. How dare they market to me and refuse to fix my service problem (which was to help me access my online account). What crooks!

I requested a rollover of my retirement funds online. Wells Fargo issued a distribution check payable directly to me, withholding taxes and making me responsible for an early withdrawal penalty. When I called to correct the mistake, the representative I spoke to said he could clearly see I requested a rollover and was confused. After putting me on hold, he returned and told me I could not actually request a rollover online. This statement appears on the website: "Roth Rollover - To request a Roth Account rollover, call 1-877-HRWELLS (1-877-479-3557), option 1 for assistance from a plan specialist."

When put in a situation that takes away your income, the company is very unhelpful. I asked for help or alteration on my loan due to loss of wages due to an injury. Now that I am about to be homeless and unable to pay they are going to charge me off. All the associates say they can help me by transferring me to different departments but everyone I speak to says there is nothing I can do. Looks like I’ll be homeless and in outrages debt. Thanks for your unhelp!

Had a company that I bought health car insurance from before it was pending. Had Wells Fargo put a block on it and closed out account and received a new account that I can use to write checks. Was told by Wells Fargo all was ok and my fast response they can block the check. She checked her computer and said it was not submitted yet and not to worry. One week later the charge was on my new account. I called and was told they transferred that charge to new account by mistake and would take care of it . GETTING THE RUN AROUND AND NO CREDIT OVER A WEEK OLD THEY ARE STILL LOOKING INTO IT BUT SAID DO NOT KNOW WHAT THEY CAN DO. Been with them over 10 years. They said it was their mistake and the taped conversation was not available.

Wells Fargo will hold my deposit for a week at a time. Changing the pending deposit dates each day. This causes my account to be overdrawn or I can't do any automatic drafts from my account. I am changing to 1st Citizens Bank. They are ranked #3 in banks. Wells Fargo had to reimburse me several hundred dollars last year for this same scam tactic. I will no longer do business with a bank that is looking for ways to steal money from their customers. Never again.

I have been a customer with this bank for quite some time. I have currently had it with the excessive fees that are being charged on my account on bills that I pay online. I recently paid 3 bills this past Friday early in the morning as that is when my direct deposit hits. 2 bills came out correctly. The 3rd bill which paid at the same time as the others currently came out this morning with a fee added. I called and spoke to two different people. First woman I explained the situation to states my accnt is continuously overdrawn due my accnt being set-up for (something I didnt sign up for in the beginning) to be available for this to happen. She removed that.

1695 North Woodland Blvd - Disgusted and Very Disappointed 13yr+ customer of Wells Fargo. I recently got divorced and changed my name on my license, ss, credit cards, my 3 licenses I carry with the State of FL, etc. So I go to the bank for the 4th time! I had to close and reopen my accounts a couple months back to get ex-husband off my account. I was told I would receive a card with mountains on it and a free box of checks. Well I never received them! Then I take in my letter I received from court to from the divorce and am told that document is unacceptable! The same document I used to change everything else!

A little over a year ago I went abroad to be with my wife and thought that all of my account has been closed. Little did I know that my Chase account still has and ACH with Amazon and they pulled a monthly payment that made my acct negative. After coming back from abroad I realize this and gotten the acct back to positive, but decided to go to Wells Fargo after that to try something new. This would be the biggest mistake I did, because of the way they treated me after.

I was aware of the history of fraud but was still optimistic. In the end, cancelling all business with them after I was charged $35 for a $1 overdraft, which I caught and resolved myself within 24 hours, 2 full days prior to any notification or charge. They were extremely resistant to any resolution that didn't involve them keeping the money they did not earn. Their reputation is very much earned.

401K simple question - The employee who answered my call into WF actually apologized for being bounced around. She then comes on/off the phone several times and then asks for my SS# and asks me to repeat it. Finally I get transferred to right department and new person asks the same information all over again??? Why??? I hung up on her aggravated I had to repeat all my personal information all over again. Why can't you get it right the 1st time? I can't stand WF - very sorry my employer has chosen this company to deal with.

There should be no reason why I can’t access my money when I manually deposited it to a branch. The times at which my money is available is not consistent whatsoever. One day I get it that same day the other I have to wait 2 days. For a broke college student it’s extremely annoying to have a check ready to deposit and have to wait to access it when it’s supposed to be available the moment you get it in. Mind you I deposited my check during a regular business day. This is the last time I do business with this establishment.

I have never dealt with such incompetent associates. Misplaced my paperwork, continue to give incorrect information, will only communicate via snail mail which delays my finding out. Every time I call they need additional info. I spoke with supervisor Jasmine ** who assured me she'd resolve my issue and call me and I specify requested her to leave her findings on my voicemail if she did not reach me, yet she only left a message for me to call, yet again. She did not listen to anything I said and I found myself consistently repeating myself! I will never bank with them and I will be sure to pass the word to everyone I know!

I am writing in response to a sudden not communicated reduction in my credit line that I have had established for well over 10 years. I have been with Wells Fargo (and banks they have purchased) for nearly 30 years. I have used my credit line and always have paid it back in a timely manner for all these years. After almost an hour on the phone trying to understand what was happening I was told it may be due to possible money laundering or possibly fraud!!! Then I was told they would have to send off to underwriting and after 2 days of waiting I am told it was reduced because of my lowered credit rating - really?? I have established excellent credit rating with Wells Fargo and this how they treat me - like I am just a number? I am forced to take my 5 accounts and money elsewhere.

Wells Fargo is the worst bank ever. My atm card randomly never works. Then last night I try to get money from the atm and it gives me a message say I exceeded my withdraw limit. That's impossible. I haven't used this card in week. So I try again and I get a message say I don't have the funds. Boom. I check my account and my money debited in my account. So I had the business check their atm transaction and it failed on their end but Wells Fargo don't want to give me my money back.

I have been with Wells Fargo for a while. They are not perfect but have done a great job with helping me. I had a Levies from 1993 come up and they took all my $$ except for $20!! I had bills, car payment, Ins., and mortgage coming up. Oh yea credit card payment. I needed a loan in a hurry, I apply at WF, got approved quickly. I had a young lady help me. I believe she is from Virginia. Her name is Brittany **. She was a great help to me. Brittany walk me through the process with kindness and patience. I am very grateful for her help and I want to say, "Thank you Brittany." Also to Wells Fargo "Thank you." I can breathe for now :)

Wells Fargo obtained a Summary Judgment based on fabricated 02-07-2007 fake World Savings & Wachovia blank, forged switched undated, forms from 2003-4, switching applications on other properties to my property, forging name (robo-signatures), and opened 12-25 unauthorized accounts in my name without my consent or knowledge. My property is paid in full, but Wells Fargo, thru its predecessors collected $600,000 to 1 million tax free on property I paid only $107,000 for in 1999-2000. They target senior citizens, females, Hispanics, ** and people of **. World Savings DENIED my application(s) in 02-2007, still transferred to Wachovia and Wells Fargo, who lack standing and retaliate when I reported them to federal agencies for fraud. I have credit assets from money paid to be placed in IRA, but embezzled back into Wells Fargo. Deceptive, dishonest and liars.

I've tried simply to inquire how to make payment (to get rid of any further unbelievable nuisance) with 8 different reps in one afternoon. Finally I figured out how to make online payment from external bank since none of WF REPs gave me the answer to my repeated questions all afternoon (over 3 hrs long with 8 different Reps). Finally I got a online specialist at the end, she cannot open an online account for me with their own system problem. It means that only customer will have to more interest after trying all access to pay for them.

I have banked for over 10 years and have cash in the bank well in excess of the loan amount I sought. I even asked to borrow against a secured CD. Loan officers could not quote any rates but could only take a paper application. The bank branch (at least this one) is obsolete. No authority. No helpfulness.

Wells Fargo refused to go after an online business that scammed me by selling ticket insurance for an event that I bought tickets for. The venue that held the event does not honor ticket insurance. Wells Fargo basically said it was my fault for purchasing something that does not exist. Wells Fargo Bank just lost a customer as well as his accounts.

This is the second time I had a called to dispute something on my card and before I had a chance to go any further they blocked and stop my card putting me out for over a week and so I get a new card. They didn’t so much as give me a heads up or anything and would do nothing about it to reinstate the card. This bank is the biggest joke I’ve ever seen in my life.

The many class-action lawsuits against this bank is just, because I was pressured to open additional accounts and the clerks tried to upsell products EVERY time I visited a branch. I used to regret having to go to a branch for this reason. Inevitably, accounts were opened/changed without my consent. I tried to refinance my home in order to also change lenders; upon contacting Wells Fargo about payoff amount, I was told that I had one 30 day late payment and would not be able to refinance--I had never been late on a house payment. I am so done with these scammers.

Any issues I have ever had with them I have always been able to clear up with a banking representative. I receive alerts on any activities and also review my account weekly. With any banking system you should monitor.

My husband tried to take out money from his trust and they have been refusing. Branch manager won't return calls. We now have to hire an attorney. Run away from this bank. My family had the same problems with my late mother's account. They have no idea how to process simple transactions.

Is a 32 year customer of Wachovia. I came to expect superior service. Once Wells Fargo took over all of that was ended. In fact there is zero emphasis on service but enormous Focus on fees. I happened to commercial accounts a couple of years ago and in fact all the deposits were stolen in fees over a 3 month period. Would never return nor recommend this bank for any reason.

Horrible horrible cust. service. An ATM jammed on me because someone had stuffed coins in it. My deposit has been stuck in limbo for a month now. Here is what happened: Message that all would be fixed in 48 hrs. That didn't happen so I went in person to the branch, person there assured me that it would be fixed in another day or two AND that he would phone me also to let me know. It wasn't fixed, he didn't phone me. I phoned the main complaint number. They assured me it would be fixed in 10 days max. It wasn't fixed. I phoned the branch and the main # and filed an official claim. They told me it would be fixed within **45** days. Yes, that is 45 days. I called and complained again and they said they would expedite it and it would be fixed in 10 days. Guess what? It is not fixed. It has been a total of a month now since their broken ATM caused this problem and nothing has been fixed.

I have two Direct Deposits. I recently moved. It has been a hard transition from one community to another, but in the chaos, I did get over-drawn -- a situation that I have now solved (I hope). However, Wells Fargo seems to not have a clue on how to use modern computer algorithms to understand their customers, but they sure do know how to up the fees. There is no compassion. As a Ph.D. and retired university professor, I am on social welfare -- not by choice. There are ways that the bank can program its software to tailor compassion to an individuals circumstances quite easily. It is also possible to know how responsible a client is. Wells is so self-serving, it makes me sick.

Initially, my father's inheritance was transferred from his Wells Fargo account to mine. It was initially an IRA, but at the moment I wanted to leave in Wells Fargo. From the beginning, Harry ** NMLSR ID: ** at the S. Pleasantburg Drive, Greenville, S. C. office treated me like family. I have called upon him for several difficult issues including a Dispute against Chase Bank involving my balance transfer to my Wells Fargo Charge Card. I'm still struggling since August with Disputes. There is obvious proof of payment transfer from Wells Fargo to Chase on their statement, but they claim no payment. I'm on my second dispute and Harry has promised his support on another attempt to straighten out Chase Bank's error.

Because of a grandfather clause from Norwest Bank which WF acquired, nothing has changed and I have free checking w/o maintaining a required balance. They have tried several times to charge fees, but eventually back down. Tellers and personnel are extremely polite and helpful. And to fill your dumber than dirt word requirement, blah, blah, blah.

This bank sucks because they took my money and I got kick out of my home because Wells Fargo took my money so I closed my account and won't even walk into another Wells Fargo again. So never again!!! I was spiced off and I did yell at the teller.

Each of the management and staff employees of the branch I most commonly attend, The Friendly Avenue/Guilford College Road branch, are knowledgeable and perform their tasks confidently and competently. They know their customers and acknowledge each by name when possible. I was a "Financial Institution auditor" CISA with a private firm and had the opportunity to visit many banks/Credit Unions/Credit Union's Credit Union. There seems to be little "turnover" with management and staff - a stable environment.

I just closed a trust account that was co-trustee'd with Wells Fargo. I feel that they mismanaged the account terribly, were very impersonal and in general just very difficult to deal with. They projected an persona that made you feel that they didn't care. And then there is all of the illegal activities with the personal bank accounts. What to like about the crooks???

When I went to get a car loan it took them forever, after two weeks of no answer or them doing anything I went somewhere else and we had our mortgage with them at that time in great standing. I went back to the dealership and got it without any problem.

I have a checking account, a credit card, and 2 mortgages with Wells Fargo Bank. Usually I have great experience with the bank, however, the level of my satisfaction depends on the city. It is much better in Fairbanks AK than in Atlanta GA. I still love this bank everywhere.

I have been with Wells Fargo for many years. I like their checking and bill pay options. But I do not use the Wells Credit Card because of their high interest rates. Also I appreciate that they are always trying to improve their website and appearance of their bill pay system but if it's working why change it. I want to continue to use as it is not always having to learn how to use an "improved" system.

Not much to say about the Bank with the exception of a steep overdraft fee to move money from my savings account into my checking account when my checking balance falls too short for an incoming demand for payment. I can avoid the charge by doing an online transfer (if I remember to do that) but I find that a fee of $12.50 to move some money from my savings account into my checking account to cover the payment and avoid the overdraft. It's a nice convenience but I feel the bank is just looking for ways to obtain money from its less affluent customers. Interest on savings is next to nothing so they have the money for their use but still feel that they need to nickel and dime for transactions. I use the bank as it is convenient for me as I travel often and Wells Fargo is well represented throughout the country and it's easy access to any bank or ATM. So I maintain my account for that reason.

The bank is close to me. I am more of a drive in person. I have never used their walk up teller. I have two mortgages with this bank and I've had one experience that was weird (the assoc. and the manager would not sign a document I needed to cash a check I think), and I went to another Wells Fargo and the TELLER did it without a problem.

First me and my husband had retirement accounts with Wells Fargo for many years. My husband passed away in Dec. 2017 and they have been nothing but helpful with everything. They have lead me all the way with what needed to be done. They are very efficient and very friendly. They really act like they care about you as an individual.

I have a checking and savings account with WFB. No screwups so far, but really extremely low interest on my savings account. I have a very high interest credit card - 18.85%!! Even though I have really clean credit and over $50k in my savings account. I call periodically to request a lower state - to absolutely no avail. I am about to switch this balance (of only about $5k now) to another bank. Terrible customer relations which they can’t afford right now after all their horrendous scandals.

Years ago, Wells Fargo bought a bank in which I had several CDs. I stayed when Wells Fargo took over. Shortly thereafter it became scary to go to bank for routine transactions - the employees (tellers, etc.) pounced on you and would not stop talking about new accounts I should purchase and/or transfer to. It was worse than a used car lot. I left. I heard they got worse and I'm glad I left when I did.

We have been with them for over approximately 20 years. Not the best experience when it comes to online transfers amounts limits and service to improve that does not exist. Local branch staff is wonderful where we bank. They have many areas to improve on support online. Bank has shown up in many newspapers and articles due to their processes.

We were offered a loan by a loan company and Wells Fargo mgr said they were good people and okay to do. Yet they allowed a fraudulent check to be debited from our account taking 145 of our money and billing us for 800! They admitted fault - check wasn't signed by us and was in block printing from a company we never heard of. They said not to worry. They then cancelled our account and are still harassing me. The FBI has the case yet I am still being threatened and money never returned and we can't get a bank acct now and our credit harmed. I hate these people.

Have been with WF for about 2 years now. Haven't been affected by the past problems they have had. The bank seems to be really taking care of their customers. I like the fact that you can dispute a transaction online and they will get back to you. I didn't like the way they figured the time you could be overdrawn. Most banks will let you have 24 hrs before they charged the fee. WF gives you until 9AM. They do take their time when posting temporarily transactions.

This is one bank I would never ever do business with. Went to cash a check and they charged about $8.00!!! Banks like these are the type to milk people of any $ any way they can. Thank goodness other banks are so much better in fees and service who truly are doing what banks should be and this is one bank that has lost its way.

Have a small Business Account & Merchant Service. The fees are NEVER transparent; nor are they charged as agreed or discussed. Bulk of all Merchant Fee transactions are charged at the highest rate, when there is no reason and the card was present. Have had mysterious fees charged to my checking on multiple occasions and had to fight to get them removed. Also received a Credit Card, no requested, then a mark on MY CREDIT, for canceling it! Disgusting!

Let's talk about when you happy with your bank. We want a good deal when you running a business. It's a good business to have your back, When you're looking for a low fee driven that makes you look for a good bank and great customer service to help you make smart choices.

We took out a mortgage with Wells Fargo 17 years ago and paid it for 7 years. My husband’s business failed in 2007 and we declared bankruptcy and went into foreclosure. We were notified of the auction, left the home and moved 40 Miles away. Wells Fargo never sold the home and never notified us they didn’t sell it and we didn’t discover this until we applied for another mortgage in 2015.

Been a Wells Fargo customer for a real long time. Bought the house & refinanced twice using Wells Fargo, always been happy with the service, transparency & process how the loans are handled. Customer is always treated right and with respect. Will recommend them for real estate loan needs always.

Wells Fargo charge me fees when my credit card merchant account fees came into my bank account and I was sick in bed with the flu. Put these back in that day through my credit card machine and still charge me because they clear out at midnight and my credit card machine does not batch out till 7 in the morning. These people are scumbags. I've been with them for 9 years and I am done. Literally the US government is got to do something about this Bank. They are legally robbing people. I hope the whole Bank goes down someday into Oblivion.

My mortgage was transferred to them in late 2007, and it is the only financial interaction I have with them. They receive AFT from my other bank account for monthly mortgage payments - they haven't fouled it up yet. However, ALL customer service reps, including the "Executive Resolution Specialists," (ERS) apparently do not understand spoken English. I have repeatedly requested that NO correspondence of any kind that is not directly involved with my mortgage be sent to me, whether by phone, snail mail, or electronically. They ignored my repeated request, and recently sent me an email 'survey.' concerning their 'service.'

High fees, restrictions on how you can access your money, proven fraudulent in a court, steals your money, and is RUDE. Put your money elsewhere! No one cares about you as a customer all the way up to corporate!

The robber got banks' money and bank rob you and get your money! Yeah, that true with Wells Fargo. I work have accounts with Chase, Discover, Bank of America, Citi, American Express, They are fine. But Wells Fargo! Please Stay away. I have Mortgage with them and credit card. Since I and my family are their loyal customers. My wife applied new credit card for Wells Fargo for $4100 balance transfer. They denied her application first. And they approved for $3500 and sent a credit card and balance transfer check. She had to pay the different bank and I paid for her.

Wells Fargo Clermont FL. They signed us into a savings account that earned very little interest and required a minimum balance for some reason. After I pulled some money out and the "minimum" balance fell below they decided to start charging me $30 a month?? It is a testament to the way Wells Fargo has scammed and treated their customers. It is no wonder to hear and read about all the bad press. Do not do business with Wells Fargo as they are known to manipulate and scam their customers. The only bank I know that thinks they can charge you to keep a savings account.

OK here's a new one that Wells Fargo is trying to get away with between 2009 and 2011. I have account with them and it is a checking account. Now those dates I said 2 employees from Wells Fargo open accounts in my name and stole over $1,200 from me. They took my SSI and my VA disability money. Well now Wells Fargo is starting to pay me back for what was stolen from me. They paid me $875.00 for the SSI and the VA money that was taken but they sent me a tax W2 form to have filled out. They told me I have to pay tax on the money. Well I don't pay tax on SSI or VA disability.

Worst bank I've ever dealt with. After 9 aggravated months, they supposed to do one thing for me "automatic withdrew from my checking". So after 9 months, talking to a dozen people at the branch and customer service, filling for them 3 different authorization as they requested, finally they said it's all good and from 1st of the month withdrew will happen. Today I found that they took 2 months of payments from my checking!! They are incompetent, no one knows how to do things. I had enough of them. I will close everything with them.

I recently had my wallet stolen and the felons took money from my Wells Fargo checking account. I reported it within a day of it happening. I noticed WF didn't get the claim correct online within 2 days and had to call. I waited about 2 hours, finally hung up and went to my local bank early the next morning. The banker added to the claim (not done right the first day) and within 9 business days I was sent a letter that the matter was closed and they had credited me 1% of the money! I was very upset and called. This time it took 1 hour to be answered, and the representative said they didn't look at the total account and credited me the wrong amount. Time didn't matter to WF, errors didn't matter, and concern about customers' well being didn't matter. I keep lots of money in the account and get $1 in interest for the year. I don't they care about hiring people to help customers and assume people will just keep coming.

As long as you don't go over and pay the min amount (+25.00 for me on a 1k credit) then it's a pretty good bank. They don't touch anything on your savings account and their fee on their credit, at least for me, is very nice. I don't feel like I'm going backwards with them like I do with other banks. True, min payment will take you a while to pay off, but it's a good credit starter and I always get good service be it on the phone or in person.

Put through a charge from Amazon for annual Prime membership despite not having enough funds. Said it was "pre-authorized" (ONE YEAR AGO) and therefore they "have to put them through", then they charged me an overdraft fee AND now I'm overdrawn $150-. And it's a different card from a year ago because I had to have it replaced due to fraud! Then... Refused to close my account because it's in the red. I did get them to close my savings account and the debit card.

Wells Fargo Bank Appleton Wisconsin allowed a male to demand that a locksmith drill into the safety deposit box that was not his. He could not find his key. They did not ask for ID or match the signature card. The box was my mothers and he took items from the box. I asked numerous attorneys to help us to file charges. Banks are not regulated under the use of a safety deposit box. No legal help. Stay away from Wells Fargo Bank.

When I met Miss **, banking became a pleasure, not a chore. Not only is she friendly, courteous and likable, "she knows the banking business" (as related to me)! I look forward to my weekly banking business because I know she is there to assist me if I have a problem. Miss **, you are my #1 bank person!!! (Of course you know that!!!)

WELLS FARGO BANK FRAUD ALERT! You don’t have to Bank at Wells Fargo to be ripped off by them. All you have to do is write someone a check that banks there. I wrote a check for $ 770.00 bucks. They turned right around and presented the same check twice but the second time they ran it for $ 2002.00. This was no accident. It had to be entered that way. When I clicked on the 2002.00 check up popped the 770.00 check that was run. The 770.00 showed up in both places. When I contacted my bank they called Wells Fargo, and they quickly apologized. If you know banks they never “quickly apologize". Only after days of investigation. Unless they're totally aware of their scam.

Wells Fargo locked me out of a business account that was rightfully mine. I also got arrested over the whole situation and charges were dropped. The person who took control of business account, went bankrupt and I was never allowed to access those accounts. I will one day have my justice from this corrupt financial bank. I hope one day all their banks are vacant and all the people that were part of such a corrupt bank, have a terrible retirement and are re-born into poverty, to learn from their mistakes.

I just got overdrafted by 60k because WF has either been hacked or issues with online banking. They made duplicate payments to vendors on all accounts!! This cause my business and personal account to go below ZERO!!!! And wait times are ridiculous!!!

I took over a small business account from other people. This account is with Wells Fargo unfortunately. Not to mention its website is below industry standard, it has the most strange service fee - $3 per month to hit a check image online. OK, I tried to be careful, not to look at check online. Well, this $3 is still there because I deposit checks from ATM machine. It just makes me to feel so low!!!

I sent a transfer three business days ago and it still hasn't cleared. Based on that I get a overdraft charges. I call support, they say they can't see the transfer on their hand. Lies. They'll clear the transfer magically the next day, they've done this before. I should have closed my account back then. I've worked at Wells. I've maintaining a positive balance for years. I have a credit card with them for years. In the same amount time I've had a credit opened with Bank of America my credit line has been extended twice. At Wells, nothing. Three years of good standing means absolutely nothing.

Wells Fargo is by far the WORST bank I have EVER dealt with. They make all their money off late fees. Their favorite is to say you're set up on auto pay and then they don’t really set it up and give you a late fee for it. I hate that I got my car loan through them because now I have to stay with them till I pay it off. But believe me that is the first thing I will do is switch banks. I’m honestly in shock by how horrible this bank is. Can’t believe they are still in business with all the dishonesty they have had in the past with stealing money, etc. My husband has American First and Chase and he has NEVER been charged late fees. They even give him rewards all the time just for banking with them. I highly recommend not using Wells Fargo, ever!

Wells Fargo has reordered transactions that I've done in order to charge me more fees. They reorder them largest amount transaction first than smaller ones after that so they can charge multiple overdraft fees as opposed to just one. This is an illegal practice however they continue to do it. They have lost a class action lawsuit about this but are in appeals. And usually you have a small grace period once your account goes into the red, but they've taken that grace period away after my account went into the red for a little bit a matter of a couple hours and charge me an overdraft fee anyway even though I brought the account to good on the same day. I am currently shopping for a different account and would a recommended no one ever do business with them ever. All you have to do is search and they have tons of cases of fraud against them. I would attach images but conveniently they won't let you screenshot their app.

They just stole another $297 from me when they owe me over $700. I had a deposit go missing on Friday and they will not give me my money, I have money sent via the cash app all the time and one just disappeared. They are saying they didn't get it when I know they did, I have everything from Cash support showing they got the money and Wells Fargo won't give it back.

I recently visited a Wells Fargo ATM that was not running properly. By fluke, I had attempted to take out 80 dollars but only received 40 and my card was taken and shredded. It was a faulty ATM that needed service - had nothing to do with the company itself. I work full-time, and am young and am still trying to figure out my financial situation. I was counting on that extra 40 dollars to last me until payday. I had filed a claim with a friendly and understanding representative, and she ensured me there would be a thorough investigation with no worries on my end.

Wells Fargo is the most inconsiderate bank I’ve ever dealt with. They’re greedy. After being a long time customer, I recently experienced a hardship which caused my account to overdraft slightly. Once I was able to get my direct deposit with my job set up correctly, the overdraft was quickly taken care of. When I asked for help in getting the fees refunded, they told me that there was nothing they could do to help me. It was not a habitual thing to overdraft my account. I thought they could help me with the fees as a courtesy. They showed no empathy whatsoever. I will be closing all accounts and never dealing with them again.

Made several phone calls to get a claim specialist. Anyways the banker deals with us so why wait too long? 1 full hour. Multiple phone calls. No one came on the phone to talk to me and the worst experience I had a claim regarding a refund and the refund is done but not fully. So I want to update on that and want them to follow up regarding that but didn't get any answer I tell you. Missed Wachovia in so many ways.

I have been experiencing for past (6) months or more of transactions & deductions being posted and clearing only to go back a week later and have it no longer posted like never existed then at a later time have that same transaction & deduction posted again. When you try to explain it the Customer Service Rep they make it seems like you don't know how to count or manage your money. You must have a mental issue of some kind.

This is by far the most shady bank you could ever use. They only strive on charging you overdraft fees with very little protection. I only use this account for small purchases (only put about 50 dollars a week) and I've been seeing some weird activity. For example 4/10 times this will happen. Once a transaction gets posted it'll be taken off a day or two later with money back in the account. And then a day or two after that it's put back on? Are they trying to get me to think I have extra money in my account so I can go over and get a overdraft fee??? Another great example already said about them on this website is they love to wait until your bank account gets low to charge you on pending transactions or monthly subscriptions. Don't ever use this bank for any reason whatsoever. I'm opening a Chase account and closing this one right away.

While I hadn't made any deposits or withdrawals to my account for the past year, I go online at least twice a week to check account status and respond to any notices, check tax paperwork, etc. I wrote a check on this account and mailed it last week. Today, when I went online to see if the check had cleared, I found that my account had been deactivated! For all my online access, they never notified me they were deactivating or gave me a chance to keep it active. I called their 800 cust svc number and was told I must go in person to my local branch to reactivate the account.

Twice Wells Fargo refused to pay my property taxes out of escrow account, more than enough was there, county started sending tax sale of property cards to me, finally Wells Fargo paid taxes but also tried billing me an inspection fee. WTF, TWICE THIS HAPPENED, another time I made mortgage payment thru mail with check, they said they never received it, I told them I will send another, well they had received the check before they said they hadn't, cashed the one I said I would resend, electronically deducted my banking account another mortgage payment and somehow it was 2 payments, they ended up with 4 mortgage payments when they already had the one they said they didnt, things from bank starting bouncing.

Over a year ago I learned my Mortgage was purchased by Wells Fargo. I went into my local branch and was told that I could have free checking. So, I opened a personal checking account, saving account and a credit card account. There was also a “line of credit” account that was opened. It later disappeared after the Wells Fargo financial news of the bank opening unwanted accounts. I did the same for my business, checking, savings, credit card. I learned recently that I was being charged a fee for both savings accounts. I have now closed both of the savings accounts. I also to my regret moving my IRA account over to Wells Fargo Investments. In addition to that account I asked that a “simple IRA” be opened for my business. Instead they opened a SEP that did not meet my small business needs. It took four attempts and intervention of my account to finally remedy that misfire.

I called Wells Fargo business payroll in February to close my small business Payroll Account. During the conversations, the Wells Fargo representative assured me that my account can be suspended so that no further fees can be incurred. I hung up believing that Wells Fargo will freeze my account and no longer charge any fees (Minimum of $65/Month). I was wrong. It turned out the most the bank could freeze the payroll account was 3 months. However, Wells Fargo charged by Payroll Account $65/Month from March to November 2017 ($65 x 9 = $585).

This has got to be the worst bank in the history of banks. I’ve had TD bank and I have a Chase account and none of them gave me the problems Wells Fargo did. First off let me start by saying WHAT BANK SENDS OUT AN ATM PIN IN THE MAIL AFTER YOU ALREADY RECEIVED THE CARD??? Are you dumb??? Dont you think as soon as people receive their card they are going to use it and they cant because they have to wait a next 3 days for their atm pin. That was the first strike with them.

They say they mailed me a check. Haven’t gotten it yet! They close my account without giving me a time for me to switch everything over. I still have bills coming out. They said they have the right to close any account at any time without notice. Mine was close because they said I fail to show them ID. How can I withdraw money out of account without having ID? I had my account open for 2 mos. NO Calls, No Emails, No Mail. Not even the personal banker mentioned anything about NO ID? They are full of **.

I went to the Wells Fargo ATM December 2, 2017 in Prattville AL. I put my card in and a message displayed 'Unable to Process'. My money was not dispensed but they debited my account. They denied my claim. Wells Fargo have very bad business practices. They try to steal the money of the hard working middle class people. They have had serious problems with their ATM network over the past month. They are dishonest and greedy. That's why they had to be bailed out! I want my money!

Wells Fargo are thieves! Not only do they put random charges on your account their personal bankers are liars and out to meet a new account quota. I opened a savings that was suppose to protect my account from overdraft. If my checking account was to go into negative it was automatically suppose to pull from my savings account. That NEVER happened. I had to physically log on to my online banking to do it myself. They never informed me in a timely manner.

My husband and I did a balance transfer to my husband's Wells Fargo credit card. I've been told that there would be 15 months zero interest rate. After a while I noticed that I've been charged interest from the purchases I made even I made full payment of last months statement. When I called WF to ask why am I paying interest on purchases that I am paying in full on statement date customer rep told that every purchase I made with that card immediately get interest charge because of the balance transfer. I already paid 3% balance transfer fee, and they are still charging interest rate on my current purchases. She said this was disclosed at balance transfer agreement. I don't know if they put it in the papers that they gave me after the balance transfer, but for sure they didn't disclose it before the balance transfer. I've been told only 3% balance transfer fee. This is a financial hassling. We closed the credit card and never open it back.

This bank has to be one of the worst banks out there. I had this bank 2 years ago and left them because they refuse to do banking right. Every week it seems I'm paying a fee. They try so hard to have to transfer your money for you so you wind up paying the 12.50 fee. I have debit card overdraft service which means they pay the transactions for debit card purchases and cash from the ATM at their discretion. I guess that will never happen because I have tried to use the service numerous times and it never works. I've put in about 7000 in this bank already.

Paid my electric bill on FPL.com and Wells Fargo decided that 2 months in a row the payment was fraudulent. 2 late fees later and now have lost my right to pay on fpl.com online. Now even though I am not late on bills I have to go to a Walmart and pay my bill over the counter. Now they are doing it to my Chase credit card.

Worst bank and Xmas experience. I order from Best Buy all the time. This year Wells Fargo decided to kick back my transaction and required me to call and give a store I been using for years permission to take funds. In meantime the transaction was tried several times and at the end I got no merchandise and still waiting for my money and the bank will not put my money back. They keep telling me Best Buy got it but as a person who knows better, if it says pending then the merchant has not took funds out bank yet. Why won't the bank put my damn money back. Now my item will be full price and color pink will probably be sold out by the time I can save up another $348. I am closing all 4 accounts this week.