Vio Bank Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Vio Bank
Vio Bank is an online bank with one savings account, a money market account (MMA) and CD terms ranging from six months to 10 years. Most accounts have competitive yields, but its online savings account is lackluster compared with other high-yield savings accounts. Customers can expect no monthly fees, but the lack of debit card or checks makes it hard to use your MMA daily.
- Good rates for money market account and CDs
- CD terms go up to 10 years
- No monthly fees
- No checking accounts
- Low savings account interest rate
- No debit card or checks for money market account
Our editor’s take
Vio Bank is ideal for anyone wanting to build a CD ladder. Its CD terms start at six months and go all the way up to 10 years, which is a wider range than you’ll find with most banks. This makes it ideal for creating a customized laddering strategy that fits your goals.
But if you’re looking for a high-yield savings account, Vio Bank falls short. Its Online Savings Account earns a low APY of 1.10% at the time of publishing. And although its money market account earns an impressive 5.30%, it doesn’t come with a debit card or checks, which typically come standard with similar accounts.
How does Vio Bank work?
Vio Bank is the digital banking arm of MidFirst Bank, meaning it has no physical branches. You can’t speak to a teller in person, but the upside is that you have the potential to earn better interest rates and pay fewer fees because the bank has less overhead to manage.
If you need customer service, you can call Vio Bank at 888-999-9170. Its customer service hours are:
- Weekdays from 7 a.m. to 9 p.m. Central Time
- Saturdays from 8 a.m. to 6 p.m. CT
- Sundays from 12 p.m. to 4 p.m. CT
Vio Bank products and services
Vio Bank has one savings account, one money market account and a string of certificates of deposit (CDs).
Online Savings Account
Vio Bank’s Online Savings account earns a rate that’s higher than the national average but is much lower than high-yield savings accounts (HYSAs) from similar online banks. The current rate is 1.10% on all balances. Meanwhile, similar online accounts earn 4.00% or more.
You need at least $100 to open a Vio Bank Online Savings account, which is also a higher minimum than other HYSAs. But there’s no monthly fee as long as you opt into digital statements. Otherwise, you’ll pay $5 a month for paper statements.
Money Market Savings Account
Vio Bank’s Cornerstone Money Market Savings Account earns 5.30% APY on all balances. It has a $100 minimum opening deposit requirement. There’s no monthly fee, but you’ll pay $5 per month if you request to receive paper statements. You can set up automatic transfers with this account, which is a good feature if you’re looking to automate your savings.
Certificates of deposit
Vio Bank has more CD terms than a typical bank, ranging from six months to 10 years. All terms require a $500 minimum deposit, which is also a lower opening deposit requirement than many institutions.
As with all CDs, you’ll pay an early withdrawal penalty if you need to access your money before maturity. You have a 10-day grace period at maturity to withdraw your money or adjust your balance before it renews again.
These are Vio Bank’s current CD rates:
| CD Term | APY |
|---|---|
| 6 months | 5.15% |
| 12 months | 4.70% |
| 18 months | 4.50% |
| 24 months | 4.25% |
| 36 months | 3.50% |
| 48 months | 2.75% |
| 60 months | 2.75% |
| 84 months | 2.75% |
| 120 months | 2.75% |
Vio Bank rates
Although some of Vio Bank’s rates fall short of other online banks, its rates are still much higher than the national average.
Here’s a quick look at how Vio’s savings, money market and CD rates compare to the averages published by the Federal Deposit Insurance Corporation (FDIC):
| Account type | Vio Bank’s rates | FDIC national average |
|---|---|---|
| Savings account | 1.10% | 0.47% |
| Money market account | 4.30% | 0.65% |
| Six-month CD | 5.15% | 1.51% |
| 12-month CD | 4.70% | 1.86% |
| 24-month CD | 4.25% | 1.57% |
| 36-month CD | 3.50% | 1.40% |
| 48-month CD | 2.75% | 1.34% |
| 60-month CD | 2.75% | 1.41% |
Vio Bank fees
Vio Bank has no monthly fees when you enroll in digital statements. It also doesn’t have overdraft fees. But you may run into these charges depending on which account you have:
- $5 for paper statements
- $30 for stop payment requests
- $30 for outgoing wire transfers
Overall, Vio Bank has fewer fees than many banks. Of the fees it charges, rates are pretty standard compared to other institutions.
How does Vio Bank compare?
Since Vio Bank is an online bank, it can be helpful to see how it compares to other digital institutions.
Compared to Ally Bank and Synchrony Bank, Vio has more CD terms to choose from. So if you want a lot of variety, Vio Bank could be the way to go.
But when it comes to high-yield savings accounts, Vio Bank’s option pales in comparison to Ally’s and Synchrony's—it has a lower interest rate, a higher minimum opening deposit requirement and fewer account features.
Here’s how high-yield savings accounts compare at all three institutions:
| Company | Customer rating | APY | Minimum opening deposit | Monthly fee | Overdraft fee | Features | Other products | |
|---|---|---|---|---|---|---|---|---|
Vio Bank | Learn More | 1.8 | 1.10% | $100 | $5 ($0 with digital statements) | $0 |  | High-yield money market account, CDs |
 Ally Bank | Learn More | 1.0 | 0.10% - 0.25% on checking balance; 4.2% on savings balance | $0 | $0 | $0 | Set up savings buckets, recurring transfers, round ups from debit card purchases | High-yield checking, high-yield money market, high-yield CDs, no-penalty CDs, raise your rate CDs, credit cards, loans, investing |
 Synchrony Bank | Learn More | 1.1 | 4.75% | $0 | $0 | $0 | ATM card | High-yield money market, CDs, credit cards |
Vio Bank FAQ
What is Vio Bank’s routing number?
The routing number for Vio Bank is 303087995. You can view your routing number and full account number by logging into your account.
Who is Vio Bank owned by?
Vio Bank is owned by MidFirst Bank, and it operates as the bank’s online banking arm.
What’s the minimum balance for a Vio Bank account?
You need $100 to open a Vio Bank Online Savings or Cornerstone Money Market Account and $500 to open a Vio Bank CD.
What is the maximum transfer amount for Vio Bank?
You can transfer up to $25,000 per day and $100,000 per month using Vio Bank’s external transfer service. If you’re using a third-party transfer service, there is no limit, but you’ll need to be mindful of any FDIC insurance caps that apply to your account. For checks, you can deposit up to $100,000 per day and $250,000 per month. There’s no cap for checks sent by mail to Vio Bank for deposit.
Still have questions?
Is Vio Bank legit?
Vio Bank is the digital banking arm of MidFirst Bank, which is the largest privately owned bank in the U.S. It reportedly manages $37.2 billion in assets. Vio Bank is FDIC-insured through MidFirst Bank, so if you open an account with Vio, your funds will be safe up to the federal limits.
Vio Bank Reviews
Filter by Rating
- (1)
- (1)
- (4)
Popular Mentions
- 4,890,778 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,890,778 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 28, 2026
I was looking to split my HYSA balance between banks. Based on BankRate's rating, I chose Vio Bank to be one of those banks. After 3 weeks and 2 deposits, I decided to close the Vio account for the following reasons: 1) Their web page and interface are incredibly low-tech and look like it was made a decade ago on a budget. Not just cosmetically low-tech, but missing so many features a basic web page should have. Hard to find things, search is either poor or non-existent. 2) The long length of time it takes for a deposit to be become settled funds and available for use. Twice as long as most banks take.
3) Designating a beneficiary for the account requires a form to be completed, signed, and notarized. So I would have to pay for a notary just to designate my own account to my own trust. 4) I couldn't close my account online. Sent an email message stating that the account had zero balance (I'd already transferred everything out), and that I wanted to close it. I received an email telling me the account had to be zero balance (I had included that in my email to them, but whatever), and that I had to call them to get assistance in closing it. I did that and offered to give the representative feedback on why I was closing it but she wasn't interested.
The only confirmation I had that she had done as I asked was her word on the phone. No email confirmation, or anything. I wrote to them asking for that email confirmation for my records. But the lack of basic communication from them for basic transactions/actions is another thing to add to the list. It just feels like this bank is very unprofessional given the amount of money their customers are depositing. I switched to CIT Bank and the difference in professionalism is amazing.
Reviewed April 1, 2026
I tried 3 separate attempts to open a simple online savings account with Vio Bank. Each time I received the exact same error message: “Unfortunately, we cannot process your application. For assistance, please contact us at 888-999-**.” I called the number exactly as instructed on their website. The first two representatives simply told me to “try applying again.” On the third call, after I explained it was already my third attempt with the identical error, the customer service representative was extremely rude and dismissive, felt like a planned response. She told me it was up to me if I wanted to keep trying, but that it was a decline. This is the exact same personal information I have successfully used to open accounts at multiple other major banks and financial institutions with zero problems.
When I asked for any details on why my application was being rejected, she refused to provide any explanation whatsoever. She said they “can’t provide any information because it’s online banking,” even though their own website directs customers to call this number for assistance. The entire interaction felt argumentative instead of helpful. I have never experienced such poor customer service from any bank. If Vio Bank can’t even explain a basic application rejection or help a potential customer, I have ZERO confidence in trusting them with my hard-earned money. Stay far away — there are plenty of other high-yield savings options with better rates and actual customer support.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed March 6, 2026
I applied twice to VIO bank on their website to open an account. Each time VIO bank would not process my application after providing all information. I called their customer service and they said they didn't know why the application was not accepted. I also verified if they were accepting new customers and they said yes. I have never been rejected for opening a banking account. The FDIC and CFPB need to investigate this bank. I am seeing other reviews of the same thing happening to others.
Reviewed Dec. 20, 2025
Had 10s of thousand with them. Then withdrew most of it and left a little. They deducted for "inactive" and then demanded immediate payment and threatened with credit reporting if I didn't pay their made up fees.
Reviewed April 29, 2025
I've opened an online Money Market account with Vio. The interest rate is far better than anyone else out there. They don't have checking accounts or physical branches so I have to transfer my money from my everyday checking account to Vio. If I want to use the money, I need to plan ahead a few days to transfer it back to my checking account. It's a great place to park your extra savings if you don't need quick access to it.
Reviewed Feb. 12, 2025
I applied for an account and after giving them all my sensitive information, they denied opening up an saving account for me. When I call them to ask why, they said they can't tell me!?!! Really? Now I am worried that this could be a scam for an identity theft. It is not that I am trying to apply for credit card, I am trying to open an account to put money in the bank. Never ever was denied anywhere opening up a saving account. This is super fishy and now I am worried that my identity could potentially be stolen.
Vio Bank Company Information
- Company Name:
- Vio Bank
- Address:
- P.O. Box 76149
- City:
- Oklahoma City
- State/Province:
- OK
- Postal Code:
- 73147
- Country:
- United States
- Website:
- www.viobank.com