
Veterans United Home Loans Reviews
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About Veterans United Home Loans
Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.
- Specializes in VA loan programs
- Purchase and refinance options
- Available nationwide
- Only has 24 branches across 17 states
- Website is difficult to navigate
Veterans United Home Loans Reviews
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Reviewed Sept. 14, 2022
When my lawyers dropped the ball, Veterans United was right there to pick it up. They provided me with much needed support and guidance when it seemed like things weren't going according to plan, and did about as much as possible to help the process along on my behalf.
Reviewed Sept. 12, 2022
Be sure to have a lot of patience, they want to know everything about your life. And why you are pay for your spouse purchases from joint banking accounts. Would have gone with Rocket Mortgage if they offered VA loan on Manufactured Homes.
Reviewed Sept. 12, 2022
I can't thank Derek, Jared and the team enough. Their professionalism, honesty and patience made the purchase of our first home a dream come true! They were able answer all of our questions promptly and guided us smoothly the entire process. I chose them over other lenders because they made us feel like family. Not once did we feel pressured, or persuaded, because they care and it shows with everything they do.
Reviewed Sept. 11, 2022
My experience I had was great and you had so many people helping you through all of it and that's what people need and they stay with you all the way. I could not have had better because I had the best. Love you guys.
Reviewed Sept. 10, 2022
I am an old school hard nosed hard charging Senior NCO from the spit shine you boots and put sharp creases in your BDUs era. Soldiers loathe getting in my line for PT/ACFT tests because I am such a hard grader. With all that said I would give VU the maximum grade possible on any scale for the service/blessing they provided to me. I shopped around, called USAA and others and VU distinguished themselves from the other options and I am elated I chose them. I would go war with my loan officer Bobbie ** and her team that helped me. If you are skimming thru these reviews see and know this, they have the process so down pat, they make sure you do not get jerked and they have everything so streamlined and digital. I cannot recommend them enough or thank them enough for how they are helping and taking care of us Veterans! Hooah!-
Reviewed Sept. 9, 2022
This company really helped me through the process. Their website made it very easy to get things done, provide documents and sign those that were needed. Kris ** and Julie ** in particular were very helpful. As a military veteran, I highly recommend using this company.
Reviewed Sept. 9, 2022
I was so terrified as a first home buyer. Veterans United handled so much and made it so easy for me. I am a single mom of 3 so you can imagine the responsibilities. This process has been so amazing. I was always well informed. If I didn’t understand something I would call and my question would be answered quickly and truthfully. The to-do lists kept me very organized. I always knew what I needed to do and it was automatically crossed out once I completed the task.
They sent me a welcome package, I won’t spoil it, and a get well package when I injured my shoulder and required surgery. I still have several to go but the fact that they were so thoughtful was truly warming. I am so glad I decided to go to Veterans United when I wanted to buy a house. They were so patient and kind through the whole process which did not take long at all. I’m thrilled with our new home and just know the years to come I still won’t regret this choice. Thank you to all on my team at Veterans United.
Reviewed Sept. 8, 2022
Everyone has done an excellent job helping us buying our new home; start from our buying agent, loan coordinator, loan officer, loan specialist and credit consultant. Bravo Zulu to all of you guys. Thank you so much.
Reviewed Sept. 6, 2022
Veterans United home loans was a great service for veteran looking to buy a home. They are extremely polite and understanding. My team was there for me the whole time and did not pressure me at all. When I was not ready and did not have all of my paperwork that I needed, Dan and his team were completely understanding and patience. Thank you all for the great help and making my family happy. I highly recommend them for any veteran's home needs. They made everything effortless and easy to understand. I cannot thank you all enough for helping my fund and find the home of my dreams for the right price in a great area. Again, thank you so very much.
Reviewed Sept. 5, 2022
Aaron and the team are excellent At their job, help me through the entire buying of my First home process. In the middle of the process, we have a little problem with the builder. However, Aaron and the team try their best to solve the problem. Thank you for your hard work. I finally successfully in bought my first home.
Reviewed Sept. 3, 2022
The team at Veterans United was great to work with. They made the process easy to get the house I wanted. I couldn’t have done it without Justin and his team. Justin and his team went above what I expected to make sure the process way easy and I was able to get what I wanted.
Reviewed Sept. 3, 2022
I said most above but I can not give enough credit where credit is due. The entire team I worked with were really too good to be true type of scenario. My stress was always kept down to a minimum because of each one of these members I worked with, questions were always answered immediately and the genuine care/ support was just so relieving and sincere it made this process easy. Madison and Alex I can’t stress enough will get the job done and are two dedicated individuals who deserve more than a thank you. I appreciate this company especially team of people I was blessed and privileged to have by my side during this life changing move and purchase. Thank you all again, you will all absolutely hear from me and receive referrals in the near future!!!
Reviewed Sept. 3, 2022
Outstanding experience and I would highly recommend to my fellow Veterans! Easy to work with and provided excellent advice. I also recommend using their recommended realtor as well, very knowledgeable of VA requirements and helpful when navigating the home buying process.
Reviewed Sept. 3, 2022
Hands down best customer service I have ever received when going through the house buying process. Rob and his team helped me navigate a home close in Tennessee when leaving Colorado. Definitely 5 star service.
Reviewed Sept. 1, 2022
Veteran's United truly meant our needs. Another mortgage company quoted us a higher interest rate and failed to tell us that interest rates had dropped. Veteran's United quoted us the lower rate from the beginning. The loan officers made sure the refinance process ran smoothly. We were always in contact with the loan officers via phone and email. We could even text them, amazing right. I definitely recommend Veteran's United to anyone. Ask for Bobbie ** to be your loan officer, you will not be sorry!
Reviewed Sept. 1, 2022
I made the call when my credit was bad. Veterans United helped me build and establish good credit. I then moved on to the next step of the process and we didn’t look back. I am now a proud homeowner and I could not have done it without the help and guidance of the professionals at Veterans United. I would encourage all veterans looking to use the earned benefit of the VA home loan to call Veterans United.
Reviewed Aug. 30, 2022
My Veterans United team was amazing. They were very knowledgeable and available to answer the million questions I seem to come up with. They also went above and beyond to ensure I fully understood every aspect of the home buying process and what to expect next.
Reviewed Aug. 30, 2022
They were very helpful and always answered questions in a timely manner. They were on top of things and did the best they could to get me the best deal on my new house. Jeremy and Maggie were outstanding and so helpful and on top of everything.
Reviewed Aug. 27, 2022
The team was constantly on it to send updates and make for a smooth process. They were very friendly and professional. They did the best they could to lock in a good rate and make sure I wasn't going to spend too much.
Reviewed Aug. 26, 2022
First Time with Veterans United Home Loans. It was a journey that ended with the house of our dreams! I would definitely recommend Veterans United Home Loans to anyone buying a home. From the first day I spoke with someone to Closing day there was constant communication and assistance when asked. My Team of Andrea **, Tyler **, and Kelsey ** was 5 Star.
Reviewed Aug. 24, 2022
This program was really a breeze. We were not in a position to meet any of the staff....or to even visit the property we bought!!! We currently live just over a thousand miles away. Ross and his compadres took much of the stress off my wife and I....and there was a LOT of stress buying sight unseen!!! Our loan process was laid out and presented in an easy to follow format....and executed to perfection. I/we cannot thank Ross and Veterans United enough!
Reviewed Aug. 24, 2022
Wonderful experience! As a veteran and a first time homebuyer, I highly recommend Veterans United! I am very pleased at the help I received. I was able to ask anything and was answered in a timely manner!
Reviewed Aug. 20, 2022
To be able to win a bid on a home, close, and move into it in less than 3 weeks is unbelievable. Veterans United helped with so much along the way, especially since I’m a first time home buyer and had a ton of questions. I would absolutely recommend and use Veterans United in the future again.
Reviewed Aug. 18, 2022
Third time buying a home with VU. Another great experience! My loan team worked with us to ensure we not only met our closing date but closed 9 days early! Communication was great and kept stress levels to a minimum. Highly recommended.
Reviewed Aug. 17, 2022
Working with Veterans United was one of the best decisions my husband and I could have ever made. From the time I put my application in I had an answer less than 8 hours later. They let us know as soon as they needed something and if we had any questions at all they were answered within the hour. If we ever buy another home in the future we will without a doubt use them again. 100% recommend for all your real estate needs.
Reviewed Aug. 17, 2022
This was my second home buying experience with Veterans United and I would recommend their services to any veteran looking to get a home of their own. Jimmy ** and his team are always awesome to work with! Veterans United definitely takes care of their clients and make you feel like family.
Reviewed Aug. 16, 2022
Everyone was amazing. Checking in for almost a year while I was looking, answer never ending questions from me, working around my needs 24/7. My entire team was phenomenal. I can't thank them enough for their help.
Reviewed Aug. 15, 2022
This team deserves 11s! I cannot express enough my gratitude for every member of the team, without them and their work ethic I know that we wouldn't have closed near as quick as we did. Couldn't have asked for a better team of professionals to buy our first home with, you guys better be around for our next PCS! The A team at Veterans United is the J team!
Our Relator Bobbie **, can only be described as a God sent! She worked tirelessly to find the right home for us, provided sound advice, catered to all of our questions (regardless of the time), patience that would be in competition with Mother Terresa, and was continuously optimistic throughout any situation we had during the home purchase. I would recommend only sending Soldiers to her if they are buying in the Shreveport area, she is simply amazing!
Reviewed Aug. 14, 2022
The Veterans United Team, The Sellers Realtor at Keller Williams Realty, My Realtor Bonnie ** with ReMax in Rincon and the closing Attorney made this entire process of buying our FIRST home the best and the smoothest process that we could had ever asked for. Thank you all so much for making our dreams come true.
Reviewed Aug. 13, 2022
Very streamlined experience. Veterans United does not miss anything and the process was extremely quick. We were cleared to close on our home in sixteen days. From getting us set up with the right agent that knows everything about what we were looking and the area to the home buying concierge Veterans United thinks of everything which takes a lot of the stress of the home buying experience away. Thanks for everything Chelsea and Curtis!

Reviewed Aug. 11, 2022
From start to finish, Veterans United was there with us and working FOR us. Their website was absolutely filled with all the information you will need to understand the process of obtaining a loan for your new home. Our loan specialist would respond to any text, call or email anytime to answer any question or concerns we had. He worked hard to get us the lowest rate possible and even shared how to buy down points. Though he insisted that I didn't need to put down a down payment, I did so only to bring our payments down even more. If you are a Veteran or Active, you need to give them a chance to show you just what they can do. As a veteran myself, I can highly recommend Veterans United for your loan needs.
Reviewed Aug. 9, 2022
Rachel saw me through every step of this process without complaint. I have no doubt that I was at least a little irritating at times because I'm a first time buyer and had absolutely no idea what I was doing. Rachel reassured time and again and thanks to her the process was as low stress (I believe) as it possibly could have been.
Reviewed Aug. 9, 2022
Veterans United and team. You all are awesome. The team is so helpful and so quick to help in process to get me approved. My family and I will always be grateful for your work. Blake, l and Carly, Thanks for helping us understand the home buying process. Always willing to help anytime! Cheers to you all in the VU team for the opportunity to be home owners!
Reviewed Aug. 7, 2022
Veterans United delivered on everything promised. They helped me find an outstanding realtor, took me through the mortgage process easier than I could expect, helped make sure all the little things got done outside the mortgage and kept me feeling the movement forward in every stage. I thank them for a great experience.
Reviewed Aug. 7, 2022
Veterans United has always provided to us an exceptional service. Their loan officers are patient, knowledgeable, and always available to speak to the client as many times as needed to provide guidance and answer questions. They truly care about their customers and make you feel like part of a family and not just another transaction. Overall, we are very happy with Veterans United and it is the reason why our family keeps coming back to them for anything mortgage related.

Reviewed Aug. 6, 2022
Great service from a great team. Thanks to all of them for helping me worry and stress free during a very difficult period. The entire process from start to finish has been one of the easiest and stress free experiences in home buying.
Reviewed Aug. 6, 2022
My experience was a positive one and I am very happy with the results. It has inspired me to continue to work hard towards my dreams in a way I can not even explain. I am certain that if even one element was missing, my experience could have been very different. The combination of Veterans United, Jack ** and his team, Tad **, with Mr. Gary ** … wow just wow, what a blessing!
Reviewed Aug. 6, 2022
They assisted me throughout the whole process and made it as easy as they could. Mike ** and team were amazing. From beginning to end took about 2 months to find a house and then to move into one. They were great in making something so stressful seem so easy.
Reviewed Aug. 5, 2022
I am not just a first-time homebuyer and veteran but previously have found myself without a home of any kind. Being displaced and homeless is such a terrifying situation, not knowing where you may land next. I never saw myself making it to this point but Veterans United really made it possible for me to be successful in turning this page in my story. My team took time to understand what I wanted and needed and from where I came so they worked extra hard to get me to where I wanted to go. Thank you all so much for guiding me and being on my side throughout all of this. I won’t ever forget how you’ve helped change my life for good!
Reviewed Aug. 5, 2022
As a Veteran, I whole heartedly refer Veterans United. They care about your dreams. They are there to answer questions and will walk you through each step of the loan process. You're more than just the next payday, you're a respected veteran.
Reviewed Aug. 4, 2022
Wonderful company that assist veterans in finding, financing, and closing on home purchases using their VA benefits. They are extremely knowledgeable in the VA funding process and how to serve our veterans when finding a new home. Couldn't recommend them more!
Reviewed Aug. 3, 2022
The Veteran's United team (Loan officer, Loan officer assistant, and Loan concierge) were very professional and kept me informed on all aspects of my loan process. They kept me informed of things going on and what to look for in the future. The concierge service was spot on! They assisted with doing the research for connecting utilities, address change, and establishing a home security system. The loan actually closed faster than expected, but that was due to the loan team working together and being timely with all communications. I highly recommend Veteran's United for any VA Home Loan.
Reviewed Aug. 2, 2022
This was the best experience for a cash out refi. The team was able to keep us updated through the whole process and make sure all our concerns were met. Even when we hit a snag they were able to help us clear it up and keep moving forward.
Reviewed Aug. 1, 2022
A lot of paperwork to be submitted/scanned. Worked very well with me to get mortgage closed on. Kept in constant contact. A lot of delays due to me waiting on inspections. Closing was done very quickly and as soon as possible. Lady was very organized and prompt and met me at a place that was convenient for me not her. Nate and Abby were wonderful to work with and would highly recommend veterans united to other veterans.
Reviewed July 31, 2022
Working with the VU team made buying a home enjoyable. They made sure everything was on point, and walked me through every step. Typically, home buying is stressful, however, this process was stress-free and enjoyable.
Reviewed July 30, 2022
Veterans United helped me every step of the way to becoming a first time home owner. I can't thank them enough for everything they have done for me. I wouldn't have the beautiful home I have today without them.
Reviewed July 30, 2022
The entire team was a pleasure to work with and I’m m happy that this first house buying process was stress free! I want to thank everyone on the team and just know my family and I appreciate everything you’ve done for us.
Reviewed July 30, 2022
There are many veteran mortgage companies to choose from, but Veterans United is the best. It started out searching for a VA loan provider, everyone treated us like an internet lead that was bothering them. Steve answered my call with compassion and professionalism. From day 1 he has been there to help and get it done right. We have our mortgage guy. Without Steve and his team, we may not have accomplished our financial goals. Thank you! We are proud to be part of the Veterans United family.
Reviewed July 29, 2022
We had a great experience and the staff was very friendly and helpful. All of the staff that helped us in our mortgage journey were true professionals. I would recommend them to all my family and friends.
Reviewed July 28, 2022
Our loan team was exceptional from the start. Constant communication, easy to work with, friendly, funny and professional. Chris was in constant communication and kept us on track even when some hiccups came up outside of our control. Easy to work with, friendly and professional without being stuffy. Noelle was friendly and prompt, always keeping us in the loop of where things stood and Amanda was helpful with providing utility information, moving help, etc. I cannot recommend Veterans United highly enough, especially after working with other "veteran friendly" lenders who aren't friendly at all.
Reviewed July 28, 2022
When I was going through the process of buying this house, I had one loan officer and then ever-changing coordinators which kept screwing up the process. They overcharged me for a "VA" appraiser that did not do his job. We found out after we closed, that the septic "box" was 3 feet from the door and 30 feet from the well. Both of which violate building codes. The minimum distance for the septic is 10 feet from the house and 100 feet from the well. The water is undrinkable without 3 filters because it is only 50 feet deep and too close to the septic. It's supposed to be at least 100 - 800 feet deep for where it is at. Veterans United doesn't care and they refuse to do anything about it. They said "Oh, well, we already paid the sellers." Stay Away from Veterans United loan company.
Reviewed July 26, 2022
Going into my first home buying experience was quite intimidating to say the least. Luckily I was able to find Veterans United and got connected to an incredible team of not only loan specialists but a real estate agent. Their knowledge and clear communication was the reason I was able to understand the process, and their attention to detail and efficiency is why I was able to acquire this home. I truly recommend this company and the loan officer Ashley **, and I am very thankful for the work they did to get me into my home.
Reviewed July 25, 2022
Being a disabled veteran it was very stressful for me But my team at Veterans United were patient enough to Help me through it. Nick, Logan and Jaime were always there for me to answer my questions and help me with whatever I needed. Thank you Veterans United.
Reviewed July 24, 2022
Everyone on the team was so helpful. They even sent a little care package to our pets, as well as a blanket for our anniversary. They are very transparent and communicate throughout the whole process. They made buying a house for the first time A LOT less stressful. I am going to make sure anyone who is looking for a lender looks to them for their service.
Reviewed July 23, 2022
The staff at Veterans United made the process easy and as stress free as possible. From my loan officer, Chance to my concierge, Barno and underwriting officer, Marissa, everyone treated me like a priority. The online to-do list made the process manageable day to day, amongst work and other life priorities. I cannot recommend them highly enough.
Reviewed July 23, 2022
Do not think twice. Veterans United is the way the go! They are a company that cares for you and your family. THANK YOU VETERANS UNITED! For a first-time homebuyer, the process was as easy as can be! I hope to work with them again in the future!
Reviewed July 22, 2022
I appreciate Alex and his team's ability to respond to me in a timely and courteous manner, even when things got a little confusing on my end. Thanks so much for getting me across the finish line and into my new home!
Reviewed July 21, 2022
Home loan specialists who work to make your experience as easy and effective as possible. Their approach is very personal and designed to the individual veterans needs. I don't believe that I would have enjoyed the success that I did without their detailed agenda. I am very grateful.
Reviewed July 20, 2022
This home long purchase was simple quick and easy. The finance team the the department everyone works as a moving part that was real confident in me. The communication was great. They explain questions of problems to me and I had no issues with my first time purchase.
Reviewed July 19, 2022
They are amazing and don’t t second guess the process. If they say they have you and can make it work believe and trust the process. Our team Jordan, Steve and Catilyin was nothing short of exceptional. Thank you and all who help behind the scenes. The process trying with another company was difficult to get approved but Veterans United got it done within 4 weeks and we were in our new home. When they say it can be done and they have the best working on it they truly stand on their word and make it come reality. Trust the process.
Reviewed July 17, 2022
The whole team was amazing!! Everyone was super nice, knowledgeable, and was quick to respond. I feel that they do care about Veterans and it’s “not just a job”. I recommend using Veterans United. Thank you.
Reviewed July 17, 2022
Everyone on my loan team was very helpful if I had any questions. A team member would always email me or call me if there were any tasks I needed to complete, and if I wasn't sure how to complete the task, the team member would talk me through it in terms that I could understand. They also kept me informed of any changes or issues that needed to be resolved by myself or the seller, and informed me of when the inspection was going to be that I had requested so that I could be present during the inspection. I was kept informed of those results and of any changes that needed resolved. I never had to worry that I wasn't well informed of any issues that I needed to be aware of. I would recommend Veterans United to any veteran who was looking to purchase a home.
Reviewed July 16, 2022
I would highly recommend Veterans United to any service member, family or friend. Great people and easy to work with. Tim ** and his team made it simple for me as a first time home buyer. They are very informative and attentive.
Reviewed July 14, 2022
Excellent and effective communication! I felt welcomed when joining the Veterans United family. There are many things I regret in my life, but going with Veterans United is not one of them! I do 1,000% recommend Veterans United!
Reviewed July 13, 2022
Veterans United took the much-needed time to help me and my family purchase a home. The process went smoothly in a timely manner. My loan team Rocked!! If you are Veteran and are looking for a home, start at Veterans United, they take care of our Veterans.
Reviewed July 11, 2022
Thanks to the Veterans United Mortgage Lending team. I'm able to close on a home in time for my family to live in. From the initial offer to closing, the lending team worked tirelessly to help me close on the home right for my family. They made sure I had everything I needed to make sure the process went smoothly in the midst of a hectic real estate market. I highly recommend my veteran brothers and sisters to entrust in Veterans United to get them the home of their dream.
Reviewed July 10, 2022
Using a VA Home Loan was extremely easy and an all around smooth process. The team I worked with was helpful, patient and provided answers to my questions. Immediately after finishing my Veterans United profile, I was contacted by Veteran's United and a realtor from the area I was looking to purchase in.
Reviewed July 10, 2022
Very professional company and they give the most help you'll ever need to complete your home buying journey..if I ever decide to do it again I will be choosing Veterans United Mortgage Company... Thanks for everything...
Reviewed July 9, 2022
Veterans United was very helpful throughout the entire home buying process. As a first time home buyer it was easier than I expected and I had great results with Veterans United. The next time I buy a home, I will call Veterans United first.

Reviewed July 9, 2022
Veterans United would be the only company I would send my friends and family to. If you want a team who puts your needs first they are it. When we started looking at our options we weren't pushed into anything, which doesn't come easy anymore. We were able to start the home buying process on our time and Zach's team kept us calm and comfortable the whole time. We got a great rate and a fast approval. Chose Veterans United, you wont be disappointed.
Reviewed July 9, 2022
The entire package that you get from working with Veterans United makes the home buying process so much easier. It’s a wonderful thing to have multiple people to be able to answer any questions and the website is very easy to navigate.
Reviewed July 8, 2022
Everyone involved in the process was positive, patient, friendly, and incredibly helpful as I navigated buying my first home. Never felt pressured, answered every question, and offered sound advice based on their wealth of experience.
Reviewed July 8, 2022
Very easy working with Veterans United. I loved working with Chris and Seth, they were attentive and had my best concerns at heart. When I send emails, I almost get an immediate response. If I didn't understand something in my documents, they took the time to explain it.
Reviewed July 8, 2022
Our loan team went out of their way to make our experience a great one. It was personal and professional. We even received gifts for the whole family (dogs and chickens included). We will recommend Veterans United to all of our military friends. Oh and I also really liked the fact that I could text the team and get answers/help right away.
Reviewed July 8, 2022
The home buying process through Veterans United was quick, efficient, and most importantly: transparent. Bobbie and her team were in constant communication with myself and my wife; any questions we had Bobbie immediately responded. The real estate agent linked with Veterans United was top notch as well. I, along with my wife would highly recommend other military families to work with Veterans United.
Reviewed July 6, 2022
Thanks again for another great experience. This is our second time using Veterans United and this Loan Team! We love our new house so much BUT if we ever decide to move, I know Veterans United is who I'll call.
Reviewed July 4, 2022
The VU team are truly phenomenal! They were kind, patient and easy to work with! They answered all of my questions with expertise and never kept me waiting or wondering. They are the best Veteran friendly home loan service you'll ever find!!
Reviewed July 1, 2022
The whole team was just awesome! From first contact to the concierge that help you arrange your move! They help remove the myth that VA loans take a long time to close. They are rewriting the rule book. The closing company was also a 10.
Reviewed June 30, 2022
Veterans United provided an excellent and comfortable experience from the first contact to after the closing. People you can trust on. They look for the best options for your dream home. Veterans United is a one stop shop to get your home.
Reviewed June 30, 2022
Veterans United has the best home buying team in the business. Their staff are very knowledgeable and courteous. They made my home buying experience super easy and fun. Closing on my new home was a breeze due to the professionalism of Sean **, Selina **, and Kole **. I would definitely recommend this team to anyone.
Reviewed June 30, 2022
Being a first time buyer VU made the home buying process fast and painless. I was lost the whole time, but VU guided me and answered any questions I had. The process took me about a month which is impressive in today's market where bidding wars are common.
Reviewed June 30, 2022
The team from Veterans United helped in every needed to be able to close on our mortgage. Great people who are doing everything possible to see your purchase through. The due diligence involved with our purchase made it so easy.
Reviewed June 30, 2022
My mortgage team at Veterans United was awesome. I had just come out of a difficult financial situation, and they were able to steer me through the minefield of mortgage. I had a pain free and worry free closing on my forever home yesterday, and now am once again a proud homeowner. Thank you Kris, and Veterans United for making me believe that Veterans can come out on top again.
Nicola P.
Reviewed June 29, 2022
I tried out a few different lenders prior to coming to Veterans United Way and no one was hearing me the way Tay and his team heard me. Don't waste time going elsewhere! If you're a Veteran, Veterans United Way is the BEST and most trustworthy way to buy a home! Thank you for everything!!!
Reviewed June 29, 2022
Anne and her team are all MVPs and made our home buying process a phenomenal experience. Jake ** gets the gold star. Jake went above and beyond to explain the state of our affairs. He really assured us of the purchasing plans and alternate options along our acquisition journey. Kudos to Veterans United!!!
Reviewed June 29, 2022
Process was absolutely seamless! Steve and his team were very easy to work with. No issues at all! Made funding and purchasing our new home pleasure! We would definitely use them again for another home purchase in the future!
Reviewed June 28, 2022
I can't express enough how amazing Veterans United was in helping me to buy my first home. The process was so easy and my loan officer and real estate agent made sure to explain everything I needed to know without making me feel like I did not know what I was doing. I will definitely be recommending them to anyone looking to use a VA loan to buy a home!
Reviewed June 28, 2022
The entire team that was I assigned to at Veterans United, made this home buying process run smoothly and meet the estimated closing deadline. My fellow Veterans and Active Duty Members, if you are thinking about buying a home, before you start browsing the web, skip all the confusion and headache, register with VeteransUnited.com, and the team at Veterans United will make your home buying process an outstanding experience, as they did with mine. Keep up the fantastic work! Richard ** Infantry, US Army
Reviewed June 28, 2022
Brandon ** and Brandon ** were a great team to work with. They were both highly knowledgeable and informative. They made the home buying process so much easier. They handled a lot of them behind the scenes stuff and made our closing seamless. We cannot thank them enough for their patience, understanding and care. Great team, great company and great experience.
Reviewed June 27, 2022
Use Veterans United plain and simple. Heard horror stories from other military members using different organizations to buy a home, and I feel like that I can not relate at all. Everything was easy, seamless and professional. All staff went above and beyond to make this an enjoyable experience.
Reviewed June 27, 2022
We used Veterans United ten years ago when we bought our first home and the process was great back then. I didn't think it could get any better, but somehow they've managed to up their game and take it to the next level, making the home buying process smooth sailing from start to closing!
Reviewed June 26, 2022
I would be honored to recommend Veterans United. The entire team at Veterans United has made our dream of home ownership come true multiple times and I would not hesitate to work with Veterans United in the future. Steven, Abby, and Austin were great to work with. They took the time to answer our questions and explain the process. The process was smooth and the website was easy to navigate and use. Steven's personal attention and letter made the difference in our bid being selected by the seller. The personal level of attention we received from Steven has been Amazing. The closing process was also easy and the title company commented on the ease and small amount of paperwork.
Reviewed June 25, 2022
This was my first experience with VU and the process and experience couldn’t have been any better than they were. Hannah, Abby, Sallye and everyone else on the team was so helpful and extremely professional. This was by far the best experience I’ve had when it has come to purchasing a home. Any questions or issues I had the team was very Adamant on their time management to ensure I received answers in a timely manner. I am so blessed and thankful to have had the experience and the pleasure of meeting and working with everyone. Thank you all for everything. My son the dog and I love the home and can’t wait for our future endeavors and we couldn’t have done it with you all of you. So from the bottom of my heart thank you. You don’t know what this meant to me. I hope you all have a blessed rest of your day.
Reviewed June 25, 2022
Before starting my application, I read a lot of reviews and I came to the conclusion that everyone's situation is different and I should just try. I am glad I did. I applied and the same day I received a call from my loan officer Brian. I explained my situation, told him I knew it would be tough but he stated they could get it done and get me into my home. My application to closing took 2 months and in between that time frame, Brian and Merideth of my home loan team were incredible. They made me feel like I was the only customer and my loan was their number 1 priority. They answered so many questions, responded quickly and always kept things on track.
During the process, I had other finance companies calling asking if I wanted to use there services but because Brian and Meredith were so awesome, I stuck with Veterans united. I never thought in my situation I would own a home but veterans united got it done. My family greatly appreciates the hard work of Brian and Meredith and the veterans united team. We will be forever grateful. I have absolutely no complaints. The online tools, uploading documents, signing, reviewing, everything was just easy. I also appreciated the gifts they sent during the process.
Reviewed June 23, 2022
As a first time home buyer, I definitely would recommend Veterans United. They were easily accessible and explained the process. From start to finish, they were by my side. They truly put veterans first.
Reviewed June 23, 2022
Nick, and his team were awesome. Veterans United gave me suggestions to help get my credit score up. The team really made my first time homeowner dreams come true. Thank you all. Really amazing. Hoorah.
Reviewed June 23, 2022
Worked with Veterans United on our home purchase from across the country. It was the easiest buying process. They advocated the whole way through the process for us and advised on what was best for us without any pressure.
Reviewed June 22, 2022
Walked me through every step of the home buying process, offered sound advice. Were there every time I needed them, no phone tag. Kept me centered and always had the right answer when I needed them. Just an incredible bunch of professionals.
Reviewed June 22, 2022
When I decided on Veterans United Home Loan and started the online paperwork, I was able to have a phone call with my loan officer and home buying concierge that same day, with pre-approval letter coming in just a few hours. Once we were under contract, my team took excellent care of us and kept us informed every step of the way. We received emails every time something was added to our To Do list with brief explanations on how to complete each step. The digital signatures were very easy to use and it was by far the best user experience I have had where the technology is concerned.
Our loan officer, Kollin **, was stellar. He seemed like he really cared and even put in after hours work with us to ensure we were able to close on time. He was very transparent and personable, which is not how I would have thought to describe a loan officer prior to working with him. Once we were clear to close, the team worked to send a mobile notary out to us in order to for us to sign as we were not in person at the time of closing. We also had a great experience with our concierge, Nate, who basically took on a huge chunk of our non-loan To Do list items like home security quotes, utility info, and moving quotes. Everyone I interacted with throughout the whole process was fantastic, if I ever need to refinance or purchase a new home again I will use them in the future.
Reviewed June 22, 2022
I heavily recommend working with Veterans United. They made the whole process easy. They were no nonsense, told me what I needed to do and when to do it. The team was willing to communicate and answer every question I had. We had a very fast timeline to work with and they were with us every step of the way.
Reviewed June 21, 2022
They were great and easy to work with. They were constantly updating me on the process and what needed to be done. The To-Do list made everything easy to track as well. Overall a great first home buying experience.
Reviewed June 19, 2022
Buying a home with Veterans United was a great process. Everything was super easy and went smoothly! Kelly our Loan Agent was great. Every question we had she answered and was super easy to get into contact with!
Reviewed June 17, 2022
Neil and his team are the kind of people that every company should strive to employ. Not only did everyone have a kind demeanor but were expedient with their services and maintained a level of professionalism that I have rarely experienced with others. This entire process has been a delight for my wife and I, exceeding any expectations we had prior to starting to look for homes and I cannot express how truly grateful we are for them. Thank you for allowing us to become first time homeowners!
Reviewed June 17, 2022
My husband and I just closed on our first home. We were nervous and unsure about what home buying would entail. The team at Veterans United kept us updated on all things happening, and the process was a breeze. We were in a time crunch and had the fear of rising interest rates looming over us. Our lending officer, Matt, made sure we made the right moves along the way. Jenny was always in communication with us once we hit underwriting, and the secure electronic submission portal made our process even faster and much more convenient.
The concierge team was great in helping us with items we didn’t think about like garbage service, security, and shopping for homeowners insurance. I truly don’t think our process would’ve gone as smooth as it did if we hadn’t had the team at Veterans United to help us. And the icing on it all, they sent us some water toys for our kids to enjoy in our new pool. It’s little things like that that just make you so thankful for having a great team to help you through one of the most important milestones in one’s life.
Reviewed June 16, 2022
I appreciate everything Veterans United did for me. My loan officer was very knowledgeable and helped me every step of the way. I would definitely recommend veterans united to anyone who is looking for a home loan.
Reviewed June 16, 2022
My loan team was great! My loan specialist Steve put my mind at ease on more than one occasion! This process is stressful, but the communication definitely helped! I would recommend Veterans United based on my experience.
Reviewed June 15, 2022
Jake ** and his team were amazing, they were able to secure a loan for us, we lived in Oregon and were moving to Arizona. They made the process so easy and they were very knowledgeable and were available anytime to answer any questions we had. Carmen ** was our realtor, she was also amazing she found our home within 3 days and was ankle to get us the home we wished for. She is very patient and she dedicated her entire day to us and showing us around the area. I would definitely recommend them to anyone buying a home. They deserve a standing ovation. Thank you Veterans United for helping us relocate from Oregon to Arizona. You made this adventure very easy for us.
Reviewed June 15, 2022
From the point of approval up to closing, my entire process was a success. We personally feel like we received exceptional service from VU and we will be using them again in the future!!! I would also recommend them to other veterans.
Reviewed June 15, 2022
Our loan experience with them was excellent. They did everything they said they would do and we felt like they genuinely cared about us as customers and that we had a good experience. The process was enjoyable and I loved that they followed up with us to make sure we were happy and had the information we needed for our move. I would definitely, without hesitation use them again and refer them to family and friends.
Reviewed June 14, 2022
I had most of my interaction with Bailey ** and she was amazing! She is very quick to respond to messages and so friendly! She was great about keeping me informed on the entire loan process as well as assisting any further needs that I had. She was instrumental in keeping communication flowing between the builder, Dan, herself, and me. I believe she was the true backbone of the entire process and I am so thankful to have had her on my team. Also, the closing was phenomenal! The way VU has the process was so pain and stress-free much better than other closings I have had in the past.
Reviewed June 13, 2022
This is my second time using Veterans United, and both times were a very good experience. From prequalifying to pre-approval and closing. All Veterans United employees I dealt with, were very professional, kind, and caring.
Reviewed June 13, 2022
Veterans United expert staff helped us every step of the way. They were quick to fix any issues we had and prepared us for what to expect going forward. I would highly recommend them to anyone interested in buying a home.
Reviewed June 11, 2022
I loved my experience with Veterans United! They are amazing! Blake, Travis and Blair were also super amazing and I really appreciate their help! They made the process easy and accessible. I had no issues getting the home of my dreams!
Reviewed June 10, 2022
The whole experience with Veterans United was more than I expected. The team was always ready to answer any questions promptly and efficiently. I could not ask for a better group to work with. Great job everyone!
Reviewed June 10, 2022
I highly recommend using Veterans United. Aside from the lending officer's professionalism (Max and Jill), I thought the website was really great too. The checklist style interface along with the email reminders helped to keep me organized along the way.
Reviewed June 10, 2022
Never been online before doing a refinancing until now. Help me get paper work done right. I would go through them again. They were very help completing the refinancing on our house in a reasonable time. Thank you Veteran United.
Reviewed June 10, 2022
The whole team at Veterans United was very helpful in helping me get through the pre approval, underwriting, and closing process for my VA loan. Anne and Brett were very helpful in answering all of my questions right away, and Andrew was helpful in making sure I was ready for the move. Would highly recommend!
Reviewed June 9, 2022
Thank you to Veterans United in providing me with an excellent team, and providing me the resources, tools, and expert guidance in buying my first home. It was possible thanks to all of you and your hard work!
Reviewed June 9, 2022
10 out of 10. Would recommend buying a home through Veterans United to anyone who is eligible. My experience made the horror stories I have been hearing about home buying in the 2022 market seem unrealistic.
Reviewed June 8, 2022
Attention all vets! This should be your only call when you need to buy a home. From the first phone call to closing day, these folks did virtually everything. They put us in contact with a vetted realtor that knows his stuff and even researched the area and emailed us a list with local utility, cable/satellite and internet providers. We just had to pick a house to buy.
Reviewed June 7, 2022
I have used Veterans United four times now with purchasing a home or refinancing and the process was quick and simple. If you are a veteran, or active duty and are in need of a home, do yourself a favor, call and ask for Aimee **. She will greet you with an kind voice and treat you like family. I would not consider using anyone else in the future. She is the BEST!!!!
Reviewed June 5, 2022
I would recommend, If I can, to all Veterans, and my friends to VU when it comes to Homeloan (as one of the VA benefits), believed me, they all knew what are they talking about and did so well and still maintain that human touch, Kindness (Which are so hard to find in today world). Thank you.
Reviewed June 4, 2022
Ty walked us through the whole process and was always ready to communicate with the sellers if needed. Allison made sure we had everything in order and they enabled us to close in under 30 days. Incredible service!
Reviewed June 3, 2022
Horrible process in getting the loan. It is an incredibly hard process, and it's very redundant. Great servicing, but then sold the loan to a HORRIBLE company. I would not recommend using this company at all.
Reviewed June 2, 2022
Veterans United is a great company. It blew my mind seeing the process of buying a home through a conventional loan vs working with VU using a VA Loan. It is absolutely night and day. I don’t envy the non VA process at all. Veterans United basically laid it all on the table and told me everything I needed to get for them and do. In return they did exactly what they said they would they got me CLEAR TO CLOSE! The new VU dashboard is amazing. I wish everyone had the luxury of a easy process like this for buying a home.
Reviewed June 2, 2022
I would recommend Veterans United to anyone looking for a seamless experience. From getting qualified to closing this company was extremely knowledgeable and helpful. All questions were answered in a timely manner.
Reviewed June 1, 2022
Excellent service fast simple and pain free. It took less than a week to close on my loan and I would highly recommend them to any veterans looking to purchase a home. Shawn was excellent and needs a raise lol.
Reviewed June 1, 2022
Veterans United has been absolutely wonderful to work with. They are a very well oil machine (in a very good way)! When we first started speaking to them, we were a bit leery - however they proved us way wrong. They provided us with all of the information we needed from beginning to end. If we needed anything they were right there - very available to help us with whatever it was we needed. I would & will recommend Veterans United to anyone who will listen!!
Reviewed May 27, 2022
It was a great experience working with Nikki ** and Vickie **. Nikki was all the time checking on us to see how things were going. Vickie was there texting us a lot too. Vickie was very helpful once the closing date got set. These are awesome.
Reviewed May 27, 2022
Veterans United was so kind and generous, making stressful homebuying process easier and ensuring that I had all needed resources available to me! They were always very responsive and it felt like a truly had a whole team supporting me to make my dream come true.
Reviewed May 26, 2022
If you are a Veteran in search of financing your home then look no further than Veterans United. I was able to complete everything from applying, to purchasing, and closing all from my phone. Top notch customer service. They even connected me to a local realtor who found me a home in a exclusive neighborhood. Thank You Veterans United!
Reviewed May 24, 2022
This team works hard to ensure you don’t. Buying a home has never felt so easy. If you are looking for a company to buy I would definitely recommend using this one. They find you a realtor, keep you updated and informed and ensure they make your home buying experience easy.
Reviewed May 23, 2022
The team at Veterans United were incredibly professional. Great communication and customer service skills. Being a first time home buyer is intimidating but Blake and his team made the whole process smooth.
Reviewed May 22, 2022
Christina ** and her team were attentive, professional, kind and on top of their game! Absolutely loved my experience working with her and Lynn and would absolutely recommend them to future home buyers. We will definitely be keeping in contact and utilize their services for our next move. Thank you for all you guys did to make our closing possible!
Reviewed May 21, 2022
Excellent experience for first time home buyer and very professional and knowledgeable crew. Very quick process around 30 + days from prequalified to the keys in the front door. Wouldn’t hesitate to choose Veterans United again. Love my new home -Thanks
Reviewed May 20, 2022
One of the most professional individuals I have worked with. Goes through the whole process of the Va loan, very fast to react to questions, easy access, and just very knowledgeable on every details on VA loan. Nate is able synchronize and coordinate all requirements needed with realtors and myself, to get the most accurate and timely information. His ability to synthesize complicated manners such as the Va process to very simple and understandable terms is just terrific. I would recommend him specially to anyone asking to get loan. Made house hunting very efficient and troublesome. Just an outstanding loan officer and provides top tier customer service!
Reviewed May 20, 2022
As a first time home buyer and a veteran, this process was nerve racking to me. I was stressed and felt defeat a few times. Both parties, Josh (along with everyone who works at VU) and Mrs. **, helped calm me down and teach me the process. They were there every step of the way and I cannot thank them and VU enough for your support, outstanding workmanship and professionalism.
Reviewed May 20, 2022
I recommend Veterans United to all Active Duty and Veterans. The perks, resources, and service you receive surpasses all other home loan companies. Their website is very easy to navigate and easy to upload any needed documentation or get information for your new home!
Reviewed May 18, 2022
Didn't take as long as I thought to close after getting our offer accepted. The team is very detailed oriented and committed to helping in every way they can in order for me to own my home. They are very professional and great to work with!
Reviewed May 16, 2022
Veterans United made everything easy to understand and helped guide me through the whole process of home buying. This was my first home, so there was definitely a lot of unknowns for me. They also worked around my night shift schedule/life style, making things as easy as anyone working a normal 9-5 job. They also did their best to mitigate stress during the whole thing.
Reviewed May 15, 2022
My Veterans United team communicated with me on a regular basis. They were prompt and responsive, providing clear expectations on what the next step in my home buying process would be and followed up on all questions with precise answers.
Reviewed May 13, 2022
The entire process was a breeze. They provide videos of every step in the home buying process so you feel confident in the decisions you're making! They have a step by step to do list so you don’t miss any important details. They ask for so little of you, and they get everything on their end done so quickly! I have already recommended Veterans United to others!!
Reviewed May 11, 2022
Everyone there was awesome to work with. The beginning of the process was a tad tedious but once they had everything they needed, they took it to the house! I would recommend Veterans United and would use them again in the future!
Reviewed May 10, 2022
Wonderful team to work with, kept us informed and up to date on progress and got us into our home on time!! Made the entire process easy and were quick to respond to any questions or concerns throughout the process. Would highly recommend!
Reviewed May 10, 2022
Veterans United was the best to work with! My sister actually recommended me to this company, and she was not wrong! I was just sure I would not be able to buy a home, but everyone at Veterans United helped eased those fears along the process. My family and I are incredibly grateful to them for everything they have done for us!
Reviewed May 9, 2022
I have already recommended another veteran to Veterans United, and I will continue to do so. I have said it many times to each member of my team. However I cannot say it enough. Thank you to the entire team that helped my family purchase our new home. This has been by far the best experience I have had purchasing a home. My real estate agent Kim ** referred to me through Veterans United is top notch, and the Veterans United portal is an amazing tool that allowed me to stay informed throughout the entire process. It also allowed me to take my time through the entire process.
Reviewed May 9, 2022
Veterans United was straightforward to work with and the portal option is easy to use. They are higher in some fees but customer service was generally worth it. Highly recommend Ben **, a true professional who helped me at every step along the way.
Reviewed May 8, 2022
Great experience buying my home. As a retired veteran I felt they were truly appreciative of my service as a Marine and always ready to help to make sure I got the house I wanted. Brad ** and his team were with me every step of the home buying process. Highly recommend them!
Reviewed May 7, 2022
Veterans United was so great. I was quite surprised with how easy, and accurate everything was. Ashley ** and her team was on top of everything. It quite literally felt like all I had to do was pick the house, and they did all the work. Thank you for helping my family.
Reviewed May 7, 2022
My experience was great from the first day I made the decision to inquire about buying a home. I have already begun recommending them to anyone who will listen. The entire team was helpful and fast at returning calls and following up when needed.
Reviewed May 7, 2022
The process of getting prequalified to starting the underwriting to closing was smooth. It wasn't that long which was good. I don't have any complaints. The underwriting team and my loan consultant was good to work with. My loan consultant kept me in the loop every step of the way. I highly recommend this company and Toby.
Reviewed May 6, 2022
Our loan team worked hard and fast to get us closed in less than 30 days. Harris was professional and timely with his responses. Closing was easy and effortless. I would recommend this company to anyone looking to buy. We were so surprised to receive personalized gifts upon closing. We are beyond grateful to Harris ** and Veterans United.
Reviewed May 5, 2022
Veterans United is a leader in how company's should deliver customer service. Working with my Veterans United team, I knew every step of the way what to do to stay on task with my home purchase. They essentially provide what is considered a type of wrap-around service to facilitate the home buying process. My experience was extremely positive at each step in the home buying process.

Reviewed May 5, 2022
Everyone was great and very helpful. I’ve never seen anyone chain e-mail communicate like that. Josh ** my loan officer was awesome and kept it all together. Jessica ** was right there whenever I had a question or concern. Kristin **, Adam **, Austin ** were all great at helping me step by step move through this big moment in my life. Thank you all for the help and support.
Reviewed May 4, 2022
Veterans United are very professional, they fought for my home buying process to be as smooth as possible and succeeded. I would definitely recommend all veterans to use them, and you get gifts lol. I Thank you all and may God Bless.
Reviewed May 4, 2022
We are so grateful for Matt, Lisa and Dawn! Thank you VA for helping us complete our first home purchased in our home state. They made sure the process was smooth and easy. We are happy to have a new home we love thanks to the VA.
Reviewed May 2, 2022
My veteran's homebuying experience was great! I highly recommend Veterans United. Always there to answer questions you may have. I encourage anyone in the market to purchase a home that has military acquaintance to reach out to Veterans United. My agent, loan specialist, and everyone involved did their best to ensure positive outcomes. Thank you very much!
Reviewed May 1, 2022
For any veteran looking to buy a home, this is the place to go. Veterans United stuck by my side through the entire process, and helped me navigate through every step. They helped me to make my dreams a reality.
Reviewed April 30, 2022
The Staff at Veterans United were very professional, honest and always available to answer any questions. They are thorough and will walk with you through the the entire home buying process. I highly recommend.
Reviewed April 29, 2022
JACLYN ** Loan Coordinator with Veterans United was amazing. She was very helpful and transparent throughout my entire home buying experience. Kyle ** and his loan team was terrific. Very knowledgeable, patient and supportive. I am happy I selected Veterans United.
Reviewed April 28, 2022
My entire Team of professionals went above and beyond to provide me with outstanding Customer Service. From the initial contact to Closing, they were all incredible!! Thanks to Ryan, Caitlin **, James, the Underwriting team, the Closing team, you are all awesome! Thanks!
Reviewed April 28, 2022
We recently used Veterans United to purchase a home. From the start, the staff was very polite, listened to what we wanted, where we wanted to end up, and worked with us to get the result we wanted. They are easy to reach by phone for questions or concerns, documentation submission was easy, and they have a very user-friendly website. We were never made to feel that our home purchase was not as important to them as it was to us. They have multiple departments that work together to help their customers from the application, credit repair, preapproval, approval, and the final move-in needs. They made the home buying experience as painless as possible. They truly are a great company to work with. Highly recommended!
Reviewed April 28, 2022
This team first and most important task is to take care of you. They are very professional and accessible at all times. The process was easy and painless. I was aware of the entire process at all time. If I had any questions they will explain everything no matter how many times I will ask.
Reviewed April 26, 2022
Just go with VU. They are there for us Veterans 100% and make it simple and painless to get the home you want. The entire team of people are on your side working together for your goal of getting a home.
Reviewed April 25, 2022
I want to thank the Veterans United Team, specifically my Loan team of Joe and Julie for making this Home buying experience a quick and painless success. While VA Loans can be daunting for home buyers in the current market, they don't have to be. Veterans United made sure I understood every step of the process and kept me informed at all times. I am extremely grateful for the effort and assistance that Veterans United provided from start to finish. I will certainly recommend Veterans United to my colleagues. This was hands down the best Home Buying experience I have had.
Reviewed April 22, 2022
Veterans United has been the perfect choice for my mortgage needs! Very caring group of professionals that gave me the best customer service possible. I recommend this institution to anyone for all their mortgage needs. I am very impressed and pleased with their performance!
Reviewed April 22, 2022
Excellent, professional from start to finish, working with my loan team let us go through the process quickly and smoothly, with little to no hang ups. We moved from offer to closing in less than a month.
Reviewed April 21, 2022
Veteran's United Home loans made our homebuying experience as smooth and fast as possible. The team brings all of the pieces together to make sure everything gets taken care of and we are ready to start our next chapter in our new home! The communication was excellent, the paperwork was a breeze, and they think of everything that a homebuyer could possibly need.
Reviewed April 21, 2022
Without a doubt some of the friendliest professionals I have ever worked with. Quick responses to questions with honest answers. Working with Josh ** and his team made me feel like I was working with friends I had known for years.
Reviewed April 20, 2022
Overall the team here was fantastic! Hannah, Nick, Tyler **, And Vicki our concierge. Every one of the members of this team worked well with each other like a well oiled machine. They were all personable, genuine and even through the slowest bits of the process maintained their professionalism and reassured us that they were there for us. We never felt we were inconveniencing the team when we called or had questions. We are new home buyers and coming into this process with many questions, the team never tired of us and answered us timely and with a professional demeanor everytime. We never felt like we were just another number or just another customer. We were treated like family and that means a lot! Keep up the great work Hannah and Team!
Reviewed April 20, 2022
Good group of people to handle your home buying experience. They work hard for you and answer any questions to put stress on the back burner. Even after the process of purchasing your home is complete they are still happy to assist you with whatever your needs are.
Reviewed April 19, 2022
The team at Veterans United were an absolute pleasure to work with. This was my first time using my VA loan and they made the experience very easy and accessible. I would definitely recommend them going forward.
Reviewed April 19, 2022
Veterans United not only offered me the best rate available for refinancing my home, they made me feel I was a priority customer and were able to improve my closing date by 3 weeks. The online tools walk you step-by-step. Walk you through the process and the ease of uploading documents and pictures as easy as possible. I highly recommend using Veteran's United if you are searching to finance or refinance your home. Look forward to doing business again in the future.
Reviewed April 19, 2022
Veterans United is hands down the best! They are friendly, honest, timely, and amazing. I cannot say enough. We have used them not once, not twice, but three times and there is not a single negative thing I have to say. Nothing but a positive experience all around. This time we were connected with someone for a homeowners insurance quote and ended up bundling in auto and saved so much money for quality insurance! Every single person we have worked with along the way has been incredible. Nick, Mark, Sarah, and everyone else from VU-thank you!
Reviewed April 18, 2022
As a first-time mortgage shopper, I was somewhat dreading the process of applying for a mortgage, and then jumping through all the hoops that I'd heard about to meet the demands of the underwriter, and then hoping nothing disastrous happened while waiting for closing. Veterans United completely eliminated all of my concerns, as they guided me every step of the way and made the entire application process as easy as it could possibly be. The customer service from all involved was top-notch, and they even helped with finding my mortgage insurance. A nice bonus was discovering that I was able to cut my auto insurance by 60%. All in all, an outstanding experience and closing went without a hitch. 10/10, would highly recommend.
Reviewed April 18, 2022
Being a first time home buyer / new construction homes, this process was easy as it can be. Of course the building of the house can be stressful. Veterans United make sure to alleviate some of that stress and concerns that came along with it. At closing, I have to say it was quicker than our process from the military!
Reviewed April 17, 2022
The Veterans United Home Loan Services is extraordinary in every aspect. The organization hands down has implemented a thorough process to make home buying a less burden. The Realtor, The title lender, and ourselves were very pleased by
Reviewed April 16, 2022
The experience was exceptional great. The team members worked diligently together which made the process very easygoing. Their system just works. I greatly appreciate the effort and fast pace. I am now a very happy homeowner. Thanks guys!
Reviewed April 15, 2022
We used Veterans United for our home loan. The process was easy and they walked us through everything. Our loan officer, Alberto, was amazing and was there for us whenever we had any questions. His team was also helpful making sure all paperwork was done and even sent us information on utilities for the new place. Thank you.
Reviewed April 15, 2022
The level of respect and compassion the VU team provides through your home journey process is second to none. Whether there are surprise hiccups, credit questions or transparencies, they will always put you first and make sure they have your back. We could not have asked for a better loan team (Danny and Brian) and really VU as a whole.
Reviewed April 14, 2022
I can’t say enough how much Bobby and his team really made this one of the best experiences! I’m a highly anxious person, and they were there every step of the way, and made sure everything got done when it needed to! I think if it wasn’t for them I wouldn't have had the same experience! They worked so hard and had me closed on my home within 30 Days!! Bobby and Brittany made the experience worthwhile! I’m so thankful for their help getting me into a home for me and my daughters!
Reviewed April 11, 2022
We highly recommend Veterans United. They made the entire process easy. They literally walk you through each step. Even with things like getting your utilities turned on at your new home or getting your mail forwarded. I really liked how everything was located on their portal where you can see where you are at in the process complete with a to-do list. All documents can be uploaded and signed online which really makes things convenient.
We are so thankful to our loan officer Jeremy **. He was amazing and really took care of us. We had so many questions through the entire process and he was always there to answer them when we needed him. We bought our home from another state, site unseen, which we thought would make the whole process more complicated but Veterans United made the whole process easy and convenient. Working with Veterans United was the right choice for us and when we have to do it all over again we will choose Veterans United to help us purchase our next home.
Reviewed April 10, 2022
Very helpful, anytime I had a question they were ready to answer no matter how big or small it was. They made it so I could understand what exactly I was doing and on my schedule. I need had to worry about be caught off guard with any paperwork or the progress of my filing.
Reviewed April 9, 2022
Great and helpful loan team. Brad ** was a great and attentive Loan Officer. Always available for questions, issues and got back to us almost immediately. The home took over a year to complete construction. Brad and the team stuck with us the whole time. We literally just closed on 04/07/2022.
Reviewed April 9, 2022
This was my First time buying a Home, and from the Beginning right up until closing, The entire team was beyond helpful in guiding me through this stressful process. I cannot recommend Veterans United enough, as a matter of fact I pointed a fellow veteran in this direction!
Reviewed April 9, 2022
This is my second loan through Veteran's United. I cannot stress the efficiency and effectiveness with which they processed my VA Loan. Incredible service and customer care. My wife passed away last April 2021 and I was forced to "reset" my life. VU was there for me all the way in purchasing another property. I love these guys! Their attitude? No Vet left behind. Especially noteworthy is Ryan **, Loan Officer with VU. These guys "get 'er done!" Thanks! --Dave **
Reviewed April 9, 2022
Great overall experience, from start to end and beyond. From working with the credit experts to closing the deal, and every step in between James and the his team AMAZING. Thank you to everyone who helped make our family's dream come true.
Reviewed April 9, 2022
The experience I had with Veterans United was amazing. The team was incredibly helpful and proactive, they took time to explain every step, option and inform me of what I could expect each step. I have never worked with a company that was this pleasant and easy to work with. This should be the standard that all lenders use. If I ever need to get another mortgage I will utilize Veterans United. I highly recommend them.
Reviewed April 9, 2022
Veterans United's user-friendly system made this challenging process far simpler and less intimidating. Combined with their personal service and attention to the unique needs of veterans, this created an experience that far exceeded my expectations. I never doubted for a moment that they genuinely cared about my succeeding with my home purchase. I highly recommend Veterans United, and will absolutely use them again!
Reviewed April 8, 2022
Veterans United did everything they could to get things done. They communicated very well and things were done in a timely manner. All of my questions were answered right away and they were very friendly.
Reviewed April 8, 2022
Veterans United made buying a home seem so easy and stress-free. They had great communication and were always willing to guide us in the right direction. There were several members involved in the home buying process and each helped us in different areas which was really helpful!
Reviewed April 7, 2022
Jakob and Charlie really helped us get to the finish line. They made the process so easy and quick. I appreciate everything they did for us and will definitely be recommending them to any veteran we know that is needing this service.
Reviewed April 7, 2022
Aaron, Christie, and the rest of the team were fantastic throughout our homebuying experience. They did whatever it took to make sure the process was seamless and simple. They are great at what they do and they truly care about their customers.
Reviewed April 6, 2022
Veteran United provided an entire team which helped to keep me informed and educated throughout the process. They communicated with me throughout the process and provided resources so that I knew what was coming next. This greatly reduced my anxiety about my first homebuying situation.
Reviewed April 5, 2022
With my old mortgage company I experienced so many difficulties and hardships trying to secure a VA Cash Out Refinance for my home. Unprofessional behavior, misinformation, lack of general communication, and frankly being made to feel unimportant or "less than". But here at Veterans United, the difference really is night and day... I have not experienced anything like I did with my old mortgage company. Nothing but professional behavior, understanding, empathy, along with great and timely communication. Because of this, I was able to finally secure my VA Cash Out Refinance easily and without any issues.
Mr. Scott ** and Mrs. Blair ** definitely made me feel important and put at ease any concerns I had going into this; I had already been so frustrated and fed up by my old mortgage company that I was almost at the point of giving up... But they helped me through it all and basically helped me to believe that it was possible; and in the end it was! I will definitely be recommending Veterans United to anyone that I know in the future with home buying or refinancing!!!
Reviewed April 4, 2022
Veterans United is the best I must confess. All the employees have all their A game. My loan specialist, Zach and his team was AWESOME. He was very reliable, dedicated, helpful and patient with me all through the process.
Reviewed April 3, 2022
VETERANS! You need to use Veterans United to buy your next home/refinance or whatever it may be! They will exceed your expectations, and ensure that you understand the entire process. As a first time home buyer, I was nervous and skeptical. However, VU made this process super easy!!! They worked tirelessly to ensure we got everything we wanted, and my family cannot thank them enough for that.
Reviewed April 3, 2022
Veterans United was the best option to buy our first home. They understand all the VA requirements and they are extremely nice and helpful. They answered all our many questions nicely and explained everything, as first-time buyers we didn't know anything about the process. They have an online portal to upload and submit documentation which is very easy to use and a great way to have it all in one place. From beginning to end we closed our house in 30 days in a competitive market.
Reviewed April 3, 2022
The team was excellent, always kept me informed on all aspect of the process all the way to my closing day. They helped me find the best choice for me and my family and we totally love the hard work and effort.
Reviewed April 2, 2022
I highly recommend Veterans United! They definitely had my back throughout the entire process. Whether it was finding me better deals or options or just making sure I wasn't getting tricked by the builders. They made the entire journey as easy as it could be.
Veterans United Home Loans Company Information
- Company Name:
- Veterans United
- Website:
- www.veteransunited.com
