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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 9 Reviews 1235 - 1435

    Reviewed Feb. 17, 2023

    Buying a home isn't as easy as one, two, three. There is a lot of moving parts. From start to finish, everyone has done his or her part and done it well. Thank you all for your hard work and I am very grateful to have you do this for me.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 16, 2023

    We first reached out to VU in August of 2022, our situation dictated we couldn't start until January 2023. They contacted us the 1st week of January, we had a price range in mind, they were able to get us pre-approved within a couple hours, we found our home and 5 weeks later it was a done deal. They made the process very easy for us, I don't see how it could have gone better.

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    StaffLoan Process

    Reviewed Feb. 16, 2023

    Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The MYVU portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.

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    Profile pic of the author.

    Reviewed Feb. 15, 2023

    Veterans United provided us with a great experience. They made the entire home buying process so easy and made sure they were there for every step of the way. They would check in and made sure we didn’t have any questions. I can’t imagine this process if Veterans United wasn’t with us.

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    StaffTransparency

    Reviewed Feb. 14, 2023

    Zach and his whole team were fantastic!! They made my first home buying process as smooth as possible! I could not thank them more! They were always keeping me updated every step of way while explaining everything!

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    Customer ServiceStaffLoan ProcessTimeliness

    Reviewed Feb. 14, 2023

    I would heartily recommend Shane and his team to anybody requiring a home loan. They made the entire process easy and painless. Their communication is outstanding and immediately responded to any questions or inquiries we might have had. They are the definition of professional with a warm and friendly personality. Thank you Shane and Justis for all your hard work! We really appreciate it. John and Daisy.

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    Customer ServiceStaff

    Reviewed Feb. 11, 2023

    Awesome job from a knowledgeable team. I could not ask for better treatment, advice, or response time to any questions or concerns I had. The initial information was very close to the final numbers. They made the entire process a breeze to go through and was very expedient from start to close. Amber and team are the best.

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    Staff

    Reviewed Feb. 8, 2023

    The whole team at Veterans United did an amazing job. They got us through this process and even though we had jump through a lot of hoops to get there they were right beside us making sure we got everything done in a timely manner. Even our real estate agent said she was impressed with the team we had. I want to commend both Charlie and Mason for a job well done and I know those who get assigned to you have nothing to worry about. Thanks for everything.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 5, 2023

    Helped every step of the way, there to answer any questions at any time, on point. Quick response to any problems during the process. Very understanding and helpful staff able to guide you to the right direction.

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    Loan Process

    Reviewed Feb. 5, 2023

    If you are a veteran, this the best company I have ever worked with. I highly recommend them. The loan team that was assigned to me made this simple and easy process. I worked with a different company the first time and was lengthy and aggravated process.

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    Reviewed Feb. 3, 2023

    I loved the experience and got my dream home! Thank you. They advocated for me with bad credit and they put together a good team. I needed to move out in one month and they got it all done in one month once I found the home!

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    Rates

    Reviewed Feb. 1, 2023

    My wife and I have been looking for a home since I got out of the service. Veterans United gave my wife and I the best rates and best team to support our journey to being first time homeowners. 10/10 definitely will recommend this company to ANY veteran that is looking for a home.

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    Transparency

    Reviewed Feb. 1, 2023

    The process took a long time but Devon and Erin from Veterans United keep working with me until the deal was done. There were countless number of setbacks but they were transparent and worked with me the entire process. They communicated greatly and I was able to accomplish what I needed to.

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    Staff

    Reviewed Jan. 30, 2023

    This was not the best experience any first-time homeowner should go through, ups and downs, things and dates constantly changing at the last minutes due to the seller and title company. A few times I was ready to throw in the towel and just stay a renter. Jeff and Jordan always stepped up and always reassured me I wasn't in this alone and comforted me every step of the way even when I was freaking out! I have nothing but praise for VU and the team I worked with, and I plan to recommend you to anyone I come across who needs help and education about purchasing a home!!!

    v/r,
    Patti **

    HOMEOWNER 2023

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    Customer Service

    Reviewed Jan. 29, 2023

    I loved my team! They worked flawlessly together and with me. Always kept up with communication. When I needed them, they answered and even if they didn't, they would call back almost immediately. Thank you everyone!

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    Reviewed Jan. 29, 2023

    10/10 recommend Veteran's United to any vets out there that are looking into buying a house. The process was made easy by them, and they walked me through the entire way (even after closing, checking up to make sure everything was okay in the new house!). Overall, a great experience. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2023

    Jake was AMAZING. We were so nervous to buy our first home. We had absolutely no idea what all home buying consist of besides good credit and money but Jake took his time explaining the process and was available to answer any questions we had. We never thought we would be homeowners, especially in this market, but Jake made it possible. The process was a lot less painful than others had described. I'd like to think it was because of the team of elite professionals we had by our side! Go Army!!!!

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    Punctuality & SpeedRates

    Reviewed Jan. 27, 2023

    All in all, I have always enjoyed working with Jamie and his team members. I'll do it again and again as long as the process stays the same. They consistently prove their competency by streamlining the home buying process and were extremely quick to best competitor interest rates.

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    Staff

    Reviewed Jan. 26, 2023

    The entire team took all the bumps and bruises and kept things going as we needed to make this happen! The team grew from 2 to 3 and then 4, then 5 and settled at 7 but all were on the same page and I was matched with a local real estate agent that made me feel like family! Highly recommend L. ** and his team!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 23, 2023

    My loan team was on-point! Friendly and helpful, what more could you ask for! Rich ** team made everything easy for my wife and I to get everything we needed together, so we could close on our dream home fast!

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    Reviewed Jan. 22, 2023

    I wasn’t prepared to buy a home because life had thrown some curveballs at me, but Aaron said he could get it done. He made a plan and executed it, and accomplished the mission that’s all there is to say it was about as streamlined as you can get.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2023

    My family recently purchased a home with Veterans United and had a great experience. Being an active duty military family, we had some unique challenges. The team at VU was able to accommodate us and went over the top with their customer service.

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    Staff

    Reviewed Jan. 20, 2023

    The entire team was fantastic and made this process as least stressful as possible. Being a first time home buyer, they took that extra step of explaining things and answering some of the stupid questions I may have had. Overall, I can't say enough about how much I found this experience to not be as frustrating as I was lead to believe it was or heard it was from others. Buying a car is actually worse than this team made buying a house.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 19, 2023

    Everyone was quick and easy to get in touch with and hear back from. I've looked at houses on Zillow since 2016; having favorited well over 400 in a couple of states, but had only seen one house prior to starting with VUHL. My VUHL team, and agent Tamara ** were on it. From initial contact, to finding a home, to inspections, to closing with a VA loan; only took a little over 30 days. Everybody was above reproach.

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    StaffRatesHonesty & Transparency

    Reviewed Jan. 13, 2023

    With so many lenders and realtors we're glad we went with Veterans United! The whole team was so helpful from the very beginning, and we always felt like Justin and his team had our back and best interests in mind! With us being in TX trying to find a home in MD we needed a realtor we could trust, and Jayme with Gina White Home Team was absolutely the best! She visited several homes for us and took very detailed videos, gave us her honest opinion, and was there to help us every step of the way... Working with Veterans United made this home buying journey easy and would 100 percent work with the whole team again!

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 13, 2023

    I had an outstanding experience working with the loan office of Veterans United Home Loans, specifically with loan officer Derek ** and the Loan Coordinator Brad **, to secure a home loan for my new home at 2757 Jackson St. Derek and Brad was incredibly helpful and knowledgeable throughout the entire process, and always made sure that I understood every step. They were very responsive to my questions and concerns, and went above and beyond to ensure that my loan application was processed smoothly and efficiently. Both Derek and Boer attention to detail, great communication skills, and their willingness to help me every step of the way made the experience a pleasant one. I would highly recommend Veterans United Home Loans and specifically Derek ** and Brad ** to anyone looking to purchase a VA home. They are excellent loan officers and I am very grateful for all of their help.

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    Reviewed Jan. 12, 2023

    I don't know about unfiltered, that would likely get us banned, but any veteran who's ever gone to another one of their brother/sister in arms wedding or social gathering, especially after coming back from a rather hostile environment, knows there should be a lot of "fillers and Dagums" in this. Veterans United just made this family's Dream come true, and were with us every single step of the way, even available when the times were hard and the family was a bit ill for a couple of weeks. This whole team for us has been nothing but a massive blessing.

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    StaffLoan Process

    Reviewed Jan. 12, 2023

    If you are looking to purchase a home with a VA loan this is the best company to work with. They are helpful from and kind from start to finish and make the home buying process as easy as possible. Thank you Veterans United. We couldn't be happier.

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    Reviewed Jan. 10, 2023

    Veterans United really knows what they are doing! It took a while for me to find the perfect home but Sean and his team were there for me the entire way. I couldn’t be happier with the home buying process and closing was a breeze. Thanks, Veterans United!

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 10, 2023

    My loan officer, Kimberly **, is highly professional, patient, and responsive. Kim was always looking out for my best interest during this process which can be overwhelming. She made the process very smooth and straightforward. When I had questions, she was quickly responsive and was available any time I needed her. I would not have been able to go through this process without Kim. I highly recommend requesting Kim to be your loan officer if you can choose. Kim is so personable, and her customer service is the BEST I have ever experienced.

    For example, in the beginning one of the first things we talked about was that I have a puppy and talked about how I wanted to get something specific for her. About a month into working together I received a big box in the mail of ALL the products that I spoke to her about for my puppy. I was shocked of the attention to detail and kindness I received from her. She went WELL out of her way for me, and I cannot say enough great things about my experience working with her. Kim is very caring and made sure this was as easy as possible for me.

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    Sales & MarketingStaff

    Reviewed Jan. 8, 2023

    Everyone was accessible and provided information that I needed. I really felt like part of the team. Provided all the information that was needed from me was pretty easy by downloading the information onto their site.

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    Transparency

    Reviewed Jan. 8, 2023

    Veterans United exceeded our expectations. This was our first time buying a home and the whole process was seamless. Everyone at Veterans United was always available and kept us up to date throughout the whole process. Mystle, Abbie and Katie are the dream team!

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    StaffLoan Process

    Reviewed Jan. 6, 2023

    This was my first time using my VA loan. People would tell me horror stories. They were so wrong. From my beginning to close was three weeks. I would not have done this without the promptness, kindness, very patient help of my wonderful team. I have a TBI and a lot of times I couldn't understand things. They overlooked that about me and were diligent and helped me with extreme patience and kindness. I am so thankful.

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    Staff

    Reviewed Jan. 2, 2023

    Coming into the process of buying a home I knew beforehand that it was going to be a stressful process. However, the members of Veterans United made the process much easier and less stressful. Courtney and Neil helped me in every way possible that they could have. I would recommend every member of the military to take advantage of Veterans United if they are in the process of buying a home and if they do, I hope they get a team that are helpful and caring as Neil and Courtney.

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    Honesty & Transparency

    Reviewed Dec. 31, 2022

    Going into the process of buying a home was taught to be very difficult. The Veterans United team that supported me, made every part of the process smooth and easy. To be honest, I did not feel pressured at all. I had a great team supporting me!

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    StaffLoan Process

    Reviewed Dec. 31, 2022

    My loan team was able to get me into my 1st home in under 30 days start to finish. Always answered my questions in a timely manner no matter how small or big. Extremely friendly, made the process really easy.

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    Verified purchase
    Staff

    Reviewed Dec. 29, 2022

    It was my first time using Veterans United and they made my home buying experience very easy and stress-free. I would recommend using Veterans United to anyone. The team I had during my home buying experience was AWESOME. They took care of everything.

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    Reviewed Dec. 29, 2022

    I've had a mortgage with them for three years and then they sell your mortgage to another company and you have no say in the matter. You have to set everything up again. They are liars. They sell you out!

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    Amazing service. We could not be happier with our service from Billy! We looked for over a year! He was patient, kind and helpful! When we found the home of our dreams on a Sunday he provided a pre-qualification letter late on Sunday evening and we were the first offer and it was accepted. Closing process was easy and straightforward! Well done Billy and team!

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    StaffLoan Process

    Reviewed Dec. 26, 2022

    Good loan officer. Great team. Made the home-buying process easier. When I started the process, I think it will be stressful. I was even trying to check with others home loan companies. Loan officer checking on me sometimes, asking me about my home searches. Finally when I found a house, things went faster and easier.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Dec. 23, 2022

    When I first decided to start the home buying process, Veterans United was the first place I called. Throughout the entire process Zach and his team always made it seem like I was their number one priority. I never felt pressured or uninformed. Their time management was spot on and even had everything to facilitate closing earlier than scheduled. Very pleased and from my experience I am confident to recommend Veterans United to anyone I encounter who might be considering purchasing a home.

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    StaffLoan Process

    Reviewed Dec. 23, 2022

    My loan team (Tim & Dawn) were absolutely instrumental in helping my wife and I realize our dream home, making the process seamless and answering every question (no matter how small) along the way. Any company is only as good as their people, and Tim & Dawn are good people.

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    Customer ServiceBilling

    Reviewed Dec. 22, 2022

    Veterans United is moving all their mortgage servicing to Carrington Mortgage LLC in CA. What a fricken disaster it has been. It's been over 30 days....of communication back and forth. We still haven't paid our Dec 22 payment to them....I think they were hacked actually...and communication with them is very sketchy. I am about ready to call the FBI on them.

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    Staff

    Reviewed Dec. 22, 2022

    We couldn’t speak higher of Justin and his team!! They made this journey as easy as it could be. I would absolutely use, and highly recommend, Veterans United again and would specifically ask for Justin and Gretchen, they were amazing!

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    Transparency

    Reviewed Dec. 21, 2022

    Awesome experience! The level of service and helpfulness I received was beyond my expectations! They kept me up to date as to what was needed and where everything was standing in the process. Highly recommend!

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    Staff

    Reviewed Dec. 18, 2022

    I would like to give a job well done.. To Zach ** and my team members for the effort, respect, professionalism and effectiveness with my home buying experience the greatest part of it all is...after... the purchase they are still working to solve my issues. I think they should be highly commended for their service to the veteran and family. What I would like to see pop out of the roof with one of the commercials a veteran stating such efforts by the team members. Now that's something to pop out of a roof an tell other...Zach, Logan, and all you guys thank you for your continued service for myself and others like me. Happy holidays

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    StaffLoan Process

    Reviewed Dec. 17, 2022

    Vishal and his team did an outstanding job making sure that we closed on time. Even with Thanksgiving right at the end. They take care a lot of stuff for you so your mortgage is headache free as possible. Even my realtor (who was skeptical at first) said she loved working with Vishal, Christy and Kayla again, and recommend them to anyone looking for a VA loan. Thank you so much for everything you guys did to make this process smooth for a first time home buyer.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Dec. 16, 2022

    Josh **, Taylor **, Courtney **, Jonathan. Everyone of them are very kind people, very professional, and very knowledgeable. I do not know how well the other loan teams are but I know for a fact that this loan team is top tier. Nothing less than a 10 out of 10. Thank you so much for all that you do and helping me close on my first home! Josh and his team made everything very easy and made sure that I was up to date on any information that I needed to know and was very quick at answering any phone calls and emails with any questions or tasks that I had or needed to complete. I highly highly recommend Josh and his team for anything because they are just that good! Thank you for everything you all do and congratulations to anyone who gets this team!

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    Staff

    Reviewed Dec. 16, 2022

    I was looking to buy my first home, and they really help me out! The process was easy and they made it very understandable! I would recommend my family and my friends to go to Veterans United if they're prior service members! They will really look out for the

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    Customer ServiceTransparency

    Reviewed Dec. 14, 2022

    Justin and Heather are top notch and both of them kept us on track for a smooth closing. I highly recommend Justin! Justin went beyond his call of duty! Heather was always keeping us up to date on everything. We highly recommend these two!!! Thank you both and Merry Christmas!!!

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    Customer ServiceStaff

    Reviewed Dec. 14, 2022

    Experience was good. Each department help me through the home-buying process. Questions was answered and calls return. all paperwork was explained in detail. Instead of 2 hours closing, was done in less than an hour.

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    Staff

    Reviewed Dec. 13, 2022

    My experience with Veterans United was nothing but amazing. Everyone on the team was incredible and made this home-buying experience absolutely painless. I would definitely recommend! 10/10. 5 Stars. Thank you all!

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    Customer Service

    Reviewed Dec. 12, 2022

    This is really a great way to get a home. If you haven't tried already, give them a call! You won't regret it! I will recommend this to all fellow veterans! Everything was done online, except for the final closing where I signed the papers and got the keys. My family and I are very happy with our new house! Thank you VU!

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    StaffLoan Process

    Reviewed Dec. 11, 2022

    My loan team helped me get a home and I’m beyond happy with the home I got! They worked so hard and were very helpful and communicated thoroughly with my real estate agent. I would 100% recommend them! Thanks VU!

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    Customer ServiceStaff

    Reviewed Dec. 11, 2022

    Outstanding service! Excellent customer service, willing to go the extra mile for their client. As a customer you will receive a dashboard that includes step-by-step videos that explains the process, a-do-list, and your assign representative will call weekly followed by emails. This company offers so much more. Just view the website.

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    Staff

    Reviewed Dec. 10, 2022

    Taylor ** and his team went above and beyond to get me into the home of my dreams. I pray that everyone who works with Taylor ** and his team listen to their team, follow their advice. They got the deal.

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    StaffLoan Process

    Reviewed Dec. 9, 2022

    Veteran United Home Loans and Mike ** did an amazing job. This is my second time purchasing a home and the first time using the VA Homeloan benefits. Mike was at my side personally or he always had a very experience associate to guide me through the process. I am a very busy person, so I had to ensure everything could be communicated well at the jump. Mike took care off everything afterwards. Veterans United Home Loans were under fire around the Scott AFB area and due to some gaslighting I had Mike investigated. Mike ** continued to be the most professional and manly man I have come across in a long time. Mike passed every test by himself and then his company followed suit. I would use them and I recommend everyone use them. I was told by Fulford homes, Mike was the only cause for my many misfortunes on moving day. This was not true. Use Veteran United Home Loans, if you can. I definitely made the right choice.

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    Staff

    Reviewed Dec. 9, 2022

    Veterans United and my home-buying team deserve a 10 star review!!! Not only did they expedite my closing but they helped with each step and made me confident in my decision to go from renting to buying a home. Every Veteran that is looking for a home deserves a team from VU!

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    Reviewed Dec. 7, 2022

    As I said earlier today to my kids, if congress worked as a team as well as my Veterans United team has for the past month we would end poverty and homelessness in no time. I’m so grateful for you all!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 6, 2022

    The whole Veterans United team was amazing and provided excellent guidance and communication through every step of the process! Any questions were answered quickly. The agent that we were introduced to was great at attention to detail and helping us find the perfect home sight unseen. I would recommend to anyone using a VA loan.

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    Reviewed Dec. 6, 2022

    This was my first time buying a home and I was very eager, nervous and a little overwhelmed but my team at Veterans United was always there for me and my wife through the process. My questions were always answered and thanks to them we got the house we loved and got it in a very timely manner. I will recommend Veterans United every time and will use them again in the future.

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    StaffLoan Process

    Reviewed Dec. 3, 2022

    Overall the whole process was very convenient with their electronic services. My Loan Officer Alex ** was outstanding, as well as my realtor Victoria **. The concierge team was great and Rachel ** was outstanding as well. I highly recommend to all Vets out there.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 2, 2022

    I absolutely loved Veterans United. They did an outstanding job, very caring, and always available. They made the whole process very easy and fast. They exceeded my expectations in every way. I had mentioned to our loan officer about our dog passing away and a few days later we received a package from the team giving us their condolences along with a beautiful gift to always remember our dog. I am forever grateful with our team and Veterans United for making it possible for getting our forever home.

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    Staff

    Reviewed Nov. 29, 2022

    Overall, best experience we could have gotten. Thank you so much for taking care of my husband and I. And thank you for supporting these veterans, it really means a lot. For a first time home buyer, this process could not have been made any easier for us.

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    StaffLoan Process

    Reviewed Nov. 24, 2022

    The Veterans United team is outstanding in the effort they put in to provide to service members. They understand the complexity of our lives and do everything possible to help make our dreams into reality. They offer the utmost professionalism and efficiency one would expect in one of the leaders of VA loan companies and we appreciate all they have done for us!

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    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2022

    Sam and his team of professionals went above and beyond my expectations. They made this process not only fast, but very easy. They were quick to answer the many questions I had. I will use this service again as well as highly recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed Nov. 23, 2022

    Absolutely wonderful to work with. Super patient and understanding with how the market is and what I was trying to find. They helped me out when a house failed the housing inspection. They were always on point when getting information for you.

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    Customer Service

    Reviewed Nov. 22, 2022

    I was constantly asking questions that Caleb and his team didn't lapse on giving me the answer or even finding it in short amount of time. Felt like they were in an effort office right around the corner from my house and like I knew them personally. 11/10 and will definitely be giving Caleb a call during my refinance and even future home purchases.

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    Staff

    Reviewed Nov. 22, 2022

    The Team was always there, and never left me in the dark. All my questions was answered with quickness. They always did whatever it took to make sure everything was right on the money. I would recommend to any Veteran looking to buy or refinance.

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    Staff

    Reviewed Nov. 21, 2022

    The team always took care of me and they were always on top of everything. My team was totally the best. 10/10 all across. The realtor Veterans United also assigned to me was also the best. I recommend Veterans United now to all the veterans that I know.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 21, 2022

    This is my third home that I've purchased and I distinctly remember back in 2004 when I bought my first home I was active duty military and sought a VA loan for my initial purchase. I remember the experience with the bank offering the loan at the time was overwhelming and seemed as if I had to jump through a massive amount of hoops so I went with a conventional loan instead. That VA loan experience 18 years ago had such an impact that with this current home purchase I almost didn't want to deal with another VA loan. When I contacted Kara and the team at Veterans United I felt at ease from the moment I read her email response. This has been an absolute pleasure and I would highly recommend her and Veterans United. While I cannot remember everyone's name on the team from Kara to the concierge I am extremely happy with EVERYONE in the process of funding this loan. Thanks so much.

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    StaffLoan Process

    Reviewed Nov. 20, 2022

    I was asked for information and I provided it and the Loan officers processed the paperwork and all was good. Now I have a new home/thanks you. The Loan Officers were very friendly and helpful with getting this job done and on time. There was not one person on this team that did not go 100% to make this a great venture for me to have my first home a success. THANK YOU VETERANS UNITED HOME LOANS.

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    Staff

    Reviewed Nov. 17, 2022

    I encountered nothing but professional courtesy and a great sense of enthusiasm towards getting myself into a new home. Had a couple of issues on my end, but the team at Veterans United solved anything I sent their way.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 16, 2022

    Josh went above and beyond to get this loan done! He made it happen; Listened to me vent, heard my tears; The title work seemed next to impossible to get done. (Really) Josh kept us posted on a daily. Followed up with everyone involved. He made us feel secure that this would get done. We worked with another bank for almost a year we didn’t get anywhere. Josh got us closed in less than 3 months after picking up all the other lender’s pieces. At closing our agent said, I will throw everyone I can at Josh, he was perfect to deal with! Josh you and you team are AWESOME! Thank you again for helping us get into a our home!

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    StaffRates

    Reviewed Nov. 12, 2022

    Everyone we worked with were professional and super helpful throughout the entire process. I would strongly recommend Veterans United to any veteran interested in buying a home. Me and my wife had a great experience from start to finish.

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    Staff

    Reviewed Nov. 11, 2022

    Extremely professional, and knowledgeable team. They made the buying experience simple, and were always ready to address any concerns I had. This was the first time I purchased a home, and in the future I will look towards Veterans United for any additional properties.

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    Reviewed Nov. 11, 2022

    I would chose Veterans United over and over and over again!!! We were first time buyers and stressed initially. Our team walked us through every process from getting credit ready to closing. Veterans United is the best!!

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    Loan Process

    Reviewed Nov. 10, 2022

    The Veterans United team that was assigned to my loan, Jody and Abbey, were awesome! They answered all mine and the Realtor's questions and inquiries without delay and made the home buying process less stressful for me. I wholeheartedly recommend Veterans United!

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    Staff

    Reviewed Nov. 10, 2022

    They are very caring, professional people who care about the people and to make sure that they do the very best they can to help them get the job done. I am honored to tell everyone about them. What a good job they done.

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    Staff

    Reviewed Nov. 8, 2022

    A million Thanks to the amazing team who made my dream of buying a house a reality, it was an honor and a pleasure working with You, I highly recommend this company to anyone who wants to buy a home and be part of this incredible community...!!!

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 7, 2022

    My husband and I had an amazing experience with Veterans United Home Loans. They communicated well with us every step. Very timely with responses answered all my questions and made our experience something to talk about. Choose them.

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    Loan Process

    Reviewed Nov. 6, 2022

    We were so nervous to transition from military to civilian life. Veterans United was there for us every step of the way. We appreciate the hard work, and it was nice to have a team we could trust for buying our dream home! We absolutely love Aaron ** and his team, and would recommend them to anyone looking for a VA loan in the area!

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    StaffLoan ProcessCommunication

    Reviewed Nov. 4, 2022

    My loan team was on top of it from start to finish. They’ve been extremely helpful, even after I closed on my home. I know that if I have any questions in the future, they’ll be able to help me out and keep me informed. I’m thankful I chose Veterans United because they actually do care and want what is best for you. As a veteran, I greatly appreciate that.

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    Customer ServiceSales & MarketingPriceStaffLoan ProcessRates

    Reviewed Nov. 3, 2022

    Seriously, if you're a Veteran looking for a home loan, you must call Veterans United. They do EVERYTHING for you. You're assigned to a team; your Team is a trifecta of amazing people that are experts in their area of responsibility. They hand walk you through every aspect of the process. No stone left unturned. My experience was beyond amazing. From the time I call and started the process, my home purchase closed in 28 days! Unbelievable!!! Don't be skeptical, no games, no scam, no price gouging. 1000 percent legit. I will be calling for the second home we are buying in a few months. Army Retired.

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    Staff

    Reviewed Nov. 2, 2022

    I would not purchase a home through ANY other lender. I am single a single woman and do not have the ability to bounce things around with a partner, over dinner. My Dream Team ended up BEING my partner - I could discuss whether certain specs of a home, would work, with Kevin, turn around and joke with Matthew about collecting certain documentation buried in my moving mess, and chat with Molly about who I needed to talk to in order to have an internet modem. The team was seamless - each of them professional yet down to earth on real life issues. I could not recommend Veterans United enough to any of my fellow Veteran Brothers and Sisters enough. 5* service from beginning to end, with zero exaggeration.

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    StaffLoan Process

    Reviewed Nov. 1, 2022

    Veterans United, and my loan officer, made it simple and easy for me to understand all the steps needed to purchase my first home. They were even able to set me up with a realtor who was familiar with veteran home loans. I also had almost no issues with clarity on anything I had questions about.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 1, 2022

    Sean D. was a fantastic loan officer and worked with me through every twist and turn in the home buying process. With it being a crazy market things were changing constantly and he was there for every question or concern I had. Would absolutely recommend him.

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    Loan Process

    Reviewed Nov. 1, 2022

    I want to thank everyone at Veterans United for making the home buying experience super easy and convenient from start to finish. It was a smooth process working with a realtor and loan team. Thank you all!

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    Punctuality & Speed

    Reviewed Nov. 1, 2022

    My wife and I worked hard and diligently to get our credit and finances under control and on a path to growth in order to afford the opportunity to buy a home to raise our future family. And while we had planned to wait until 2023 to start the process, plans changed as we conceived and we needed to move up the plans to buy a home. Veterans United made that all possible in a way I couldn't have imagined, especially being a first time home buyer. The entire team made us feel welcome, valued, and most importantly, stress-free in this experience and we are immensely grateful for everyone's dedication and integrity through the entire process. Thank you from the bottom of our hearts!

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2022

    The entire team made the whole process easy and painless! They were swift and friendly and really made us feel like we were humans and not just a number or statistic for them! We were able to close early on our dream home! Thank you!

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2022

    This company was able to help me purchase a home - one I never thought it would be possible. I am very pleased with their services. They managed to make the process quick and pain-free working with me every step of the way.

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    Punctuality & SpeedStaff

    Reviewed Oct. 30, 2022

    Everyone at VU took care of me every step of the way, helping me from start to finish. Any questions or concerns I had were quickly addressed and I had multiple specialists from multiple fields to help me along the journey from home searching to closing. I really can't thank them all enough.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 29, 2022

    We closed on our home really fast. The underwriter was very fast with reviewing and approving documents. My loan team were very understanding to certain situations that we brought to them. They promise they would make sure we had a smooth closing and they did just that. I highly recommend them. Colin, Lauren, and Tanija we're great!

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    Customer ServicePrice

    Reviewed Oct. 28, 2022

    Superior performance and support from Zach. He consistently had the answers to all my complex questions and concerns. His subject matter expertise always put me at ease! The competition was a few dollars cheaper, but the customer service was worth it!

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 28, 2022

    In this highly competitive market, buying a home with a VA loan posed challenges that those with cash did not face. My team at Veteran's United worked hard as an advocate for the VA loan, speaking with sellers and their agents to overcome objections and land us our dream home! I'm so grateful for their dedication and passion towards veteran home buyers.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 26, 2022

    They made the process go so smooth even when waiting for third parties to do their work. Kept good tabs and communication to let me know where we stood in the process. Would definitely recommend! Teamwork Makes The Dream Work!

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    Sales & MarketingPriceRates

    Reviewed Oct. 25, 2022

    Leaving the military, my credit wasn't great. I worked many years to get back to where this was a possibility. The whole team at VU made sure that not only was I in the right house for me, but that it was within my price range, and that everything post sale would be an easy transition.

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    Staff

    Reviewed Oct. 25, 2022

    Everyone was fabulous, professional. We can tell everyone enjoys their job and supporting their customers. They encouraged us when things were not going our way, through no fault of their own. We felt encouraged that things were going turn out great and they surely did. We were very impressed.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2022

    This was an amazing experience, everyone was very professional and kind while helping me with my first home. 11/10 perfect! Excellent communication and passionate about helping. Veterans United was recommended to me from a buddy in the service and it was hands down the best for me.

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    StaffRates

    Reviewed Oct. 24, 2022

    Everyone, and I mean everyone, in Veterans United is extremely professional and made the whole process of applying for a mortgage, buying and closing on a house, so easy. I wish that it was possible to give them a higher rating than 10 out of 10. They are truly terrific to work with and we highly recommend them to anyone buying a home.

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    Reviewed Oct. 20, 2022

    Easy, comfortable and a truly wonderful experience. Will recommend every chance I get. Matt ** and the entire team were able to answer any and all questions. Went above and beyond. Absolutely wonderful experience.

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    Loan Process

    Reviewed Oct. 19, 2022

    Veterans United was extremely easy to work with and was by my side from the first step to closing. I highly recommend them to any veteran wanting to utilize their benefits of a va home loan to give Veterans United a chance over any others out there.

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    StaffLoan Process

    Reviewed Oct. 18, 2022

    I want to thank the entire team at Veterans United that helped me with my loan. I know it wasn’t easy, but I was always given a solution and more options to make better decisions. Thank you all for helping me when I needed it!

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    Loan Process

    Reviewed Oct. 18, 2022

    We would tell veterans that the VA home loan is the best way to go because of the many benefits geared toward veterans that traditional home loans don't provide. Not to mention that if you have a team like Evan **'s team working for you through Veterans United, as long as the veteran has their affairs in order, there will be no worries.

    Sincerely,
    Robert and Amica

    October 17, 2022.

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    Customer ServiceStaffLoan ProcessHonesty & Transparency

    Reviewed Oct. 18, 2022

    The experience that we had with Veterans United was above and beyond any other that we have had in our last 40 years of home buying. Everything was handled with professionalism and respect to us as customers. There was never a moment that we were not aware of the status of our loan. There was never any doubt in our mind that we were being misled into thinking we were getting this loan because we knew from the beginning that M’s team was going to make this happen for us. M & S thank you for making this loan experience a positive one and ultimately our life story will be a better quality of life than it had been in our past loan(s). Thank you both for treating us with respect and not like numbers!! Speaking of numbers -we could always count on a returned call or email response.

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    Reviewed Oct. 17, 2022

    Drennan, Cassidy, Sarah, And Garret, thank y’all for you all spectacular and undeserving services and performances. Been trying to get to this point for years and thanks to you I am finally here. Thank you.

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    Reviewed Oct. 17, 2022

    Everything was very easy to do online. Great service and assistance with any issues. I would definitely recommend going through Veterans United to friends and family and would use them again in the future.

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    Reviewed Oct. 16, 2022

    This was absolutely a great experience. The time it took to complete the home purchasing process was surreal. Accomplishing this means a lot to me, it adds to a sense of contentment my service to our country. This home is perfect and something my family can cherish and grow in.

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    Profile pic of the author.

    Reviewed Oct. 15, 2022

    Great job! Thanks everyone at VU. You "almost" made going into debt for 30 years an enjoyable process. In all seriousness, you took the dread out of a usually drab process and made it actually feel like the monumental life accomplishment that it really IS.

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    Customer ServiceMaintenanceStaffLoan Process

    Reviewed Oct. 13, 2022

    The senior loan officer, Mr. Doug **, caring persona and superb communication made me feel like I was his only client. My real estate agent, Ms. Diana **, stood by me from the start to the finish and kept reminding me that I will find the perfect house, which I did. My Home Buying Concierge, Ms. Sarah **, went above and beyond in reaching out to me for anything I needed during the entire loan process. My loan coordinator, Ms. Dene **, had great attention to detail which made sure my loan file remained free of errors.

    It's okay to rent while you search for your perfect home that fits your budget. House purchase is the biggest financial decision a veteran or any person will ever make. That's why it's essential to learn as much about this process, strive to be completely debt-free before applying for mortgage, have a three to six months of emergency fund to take care of eventual house maintenance and repairs, and most importantly, not let emotions take over when you have the option to get a mortgage that is less than the maximum mortgage a lender offers.

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    Staff

    Reviewed Oct. 12, 2022

    Saying this once more because I don't really think I can say it enough - the whole team was amazing! We will forever be grateful for how easy they all made this process. It isn't easy finding and purchasing a house, especially if you are out of state. But every single person on our team went above and beyond.

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    Reviewed Oct. 12, 2022

    As I said, Jason and his entire team made this entire process seamless and effortless, I would, and intend to recommend Jason and his team to my veteran friends and family for all their mortgage needs! Please extend my sincere thanks to Jason and his team and share my review. It’s seldom that good people get the accolades they deserve!

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2022

    Thanks to companies like Veterans United that dedicate their time and service to our veterans that gave so much expecting nothing in return. I am proud to have served as an Army Engineer and believe Lance and his team serve in the same way. Thank you for everything. My wife and I are truly grateful for your support and guidance thru a not so easy process and purchase of a lifetime.

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    Punctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed Oct. 10, 2022

    First time buying a home. Veterans United will guide you through every step of the way. Highly recommended their services. I thought it was gonna be confusing and long. Well long was one part but they make it super easy like turbo tax. Pretty much just click and go to the next step and they confirmed and got my loan completed in less than a month. Honestly that pretty fast from day 1 looking for a house to here. We are now in my brand new home.

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    Customer ServiceSales & MarketingOnline & AppStaffLoan Process

    Reviewed Oct. 10, 2022

    Amazing loan team. Helped us get into our first home with little to no stress. They definitely knew what they were doing. Would absolutely recommend. The process is Millennial friendly and completely paperless. All communication and documentation is via the app.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2022

    I am a first time home buyer, and all the experiences that friends and family have had with their own home buying have always been borderline nightmarish, so I didn't know what to expect going into this process. Veterans United made this experience so amazing! Everything was smooth and the team was knowledgeable and efficient. They always had the answers and the best customer service making this process a wonderful experience. Will never stop recommending Veterans United!

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    Staff

    Reviewed Oct. 7, 2022

    The Veterans United team was extremely helpful and more than willing to answer all of our out of left field questions. I would not hesitate to recommend them to any veteran or active duty member looking for a home lender.

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    StaffLoan Process

    Reviewed Oct. 5, 2022

    They were with us every step of the way and very hands-on. Our realtor through them we didn’t care for too much though but we will definitely be using VU for a loan on our next house. Greg was awesome and the process was so smooth.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2022

    As a first time homebuyer in an intimidating market, I was anxious about the process. Luckily I chose Veterans United, who made the entire process painless and transparent. Their service is exceptional and reflects an excellent culture centered on taking care of the homebuyer. I will recommend Veterans United at every opportunity. Thank you so much for all that you do!

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    Customer ServiceStaff

    Reviewed Oct. 3, 2022

    Tim was there for me and my family from the word go he had my back and we were able to get the home that we loved. We had a few hiccups along the way but nothing was ever too big to be dealt with. Tim even cared enough to give and after hours phone call if things needed addressed or if good news came in!!

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    StaffLoan Process

    Reviewed Oct. 3, 2022

    As a new homeowner I was very intimated by process of buying a home, but from the start of my application process to my closing date, Veterans United never stopped amazing me. My loan team was great and made the process easy. They let me know that they had my back and always reassured me when I had any doubts. I really appreciated their candor and willingness to patiently answer my questions at every step of the process. My relator (whom Veterans United assigned) was wonderful as well. I could go on and on about how amazing the entire team was but I would be writing a book. I recommend Veterans United to any Veteran looking to buy a home.

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    Staff

    Reviewed Sept. 30, 2022

    Excellent company that answers all question. Always get back with you if you have questions. Made it so easy for us as first time buyer. Treats you with respect and are very friendly. They help you in all your needs. Would use them again. Excellent Company.

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    Staff

    Reviewed Sept. 28, 2022

    I could not recommend Veterans United enough. My team not only cared about my Wife and I, but our pets as well; sending us a little care package for my dog and cats. Veterans United truly went above and beyond and made the home buying process easy.

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    Staff

    Reviewed Sept. 14, 2022

    Everyone on the Veterans United Team were wonderful to work with. The stress of the home buying process was dramatically reduced by the mortgage professionals on the team. I would recommend Veterans United to any fellow veterans looking to purchase a home.

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    Staff

    Reviewed Sept. 14, 2022

    When my lawyers dropped the ball, Veterans United was right there to pick it up. They provided me with much needed support and guidance when it seemed like things weren't going according to plan, and did about as much as possible to help the process along on my behalf.

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    Refunds & PayoutsLoan Process

    Reviewed Sept. 12, 2022

    Be sure to have a lot of patience, they want to know everything about your life. And why you are pay for your spouse purchases from joint banking accounts. Would have gone with Rocket Mortgage if they offered VA loan on Manufactured Homes.

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    CoveragePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 12, 2022

    I can't thank Derek, Jared and the team enough. Their professionalism, honesty and patience made the purchase of our first home a dream come true! They were able answer all of our questions promptly and guided us smoothly the entire process. I chose them over other lenders because they made us feel like family. Not once did we feel pressured, or persuaded, because they care and it shows with everything they do.

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    Staff

    Reviewed Sept. 11, 2022

    My experience I had was great and you had so many people helping you through all of it and that's what people need and they stay with you all the way. I could not have had better because I had the best. Love you guys.

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    Customer ServicePriceStaffLoan Process

    Reviewed Sept. 10, 2022

    I am an old school hard nosed hard charging Senior NCO from the spit shine you boots and put sharp creases in your BDUs era. Soldiers loathe getting in my line for PT/ACFT tests because I am such a hard grader. With all that said I would give VU the maximum grade possible on any scale for the service/blessing they provided to me. I shopped around, called USAA and others and VU distinguished themselves from the other options and I am elated I chose them. I would go war with my loan officer Bobbie ** and her team that helped me. If you are skimming thru these reviews see and know this, they have the process so down pat, they make sure you do not get jerked and they have everything so streamlined and digital. I cannot recommend them enough or thank them enough for how they are helping and taking care of us Veterans! Hooah!-

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    Online & AppStaff

    Reviewed Sept. 9, 2022

    This company really helped me through the process. Their website made it very easy to get things done, provide documents and sign those that were needed. Kris ** and Julie ** in particular were very helpful. As a military veteran, I highly recommend using this company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2022

    I was so terrified as a first home buyer. Veterans United handled so much and made it so easy for me. I am a single mom of 3 so you can imagine the responsibilities. This process has been so amazing. I was always well informed. If I didn’t understand something I would call and my question would be answered quickly and truthfully. The to-do lists kept me very organized. I always knew what I needed to do and it was automatically crossed out once I completed the task.

    They sent me a welcome package, I won’t spoil it, and a get well package when I injured my shoulder and required surgery. I still have several to go but the fact that they were so thoughtful was truly warming. I am so glad I decided to go to Veterans United when I wanted to buy a house. They were so patient and kind through the whole process which did not take long at all. I’m thrilled with our new home and just know the years to come I still won’t regret this choice. Thank you to all on my team at Veterans United.

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    StaffLoan Process

    Reviewed Sept. 8, 2022

    Everyone has done an excellent job helping us buying our new home; start from our buying agent, loan coordinator, loan officer, loan specialist and credit consultant. Bravo Zulu to all of you guys. Thank you so much.

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    Sales & MarketingPriceStaffLoan ProcessRates

    Reviewed Sept. 6, 2022

    Veterans United home loans was a great service for veteran looking to buy a home. They are extremely polite and understanding. My team was there for me the whole time and did not pressure me at all. When I was not ready and did not have all of my paperwork that I needed, Dan and his team were completely understanding and patience. Thank you all for the great help and making my family happy. I highly recommend them for any veteran's home needs. They made everything effortless and easy to understand. I cannot thank you all enough for helping my fund and find the home of my dreams for the right price in a great area. Again, thank you so very much.

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    Staff

    Reviewed Sept. 5, 2022

    Aaron and the team are excellent At their job, help me through the entire buying of my First home process. In the middle of the process, we have a little problem with the builder. However, Aaron and the team try their best to solve the problem. Thank you for your hard work. I finally successfully in bought my first home.

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    Staff

    Reviewed Sept. 3, 2022

    The team at Veterans United was great to work with. They made the process easy to get the house I wanted. I couldn’t have done it without Justin and his team. Justin and his team went above what I expected to make sure the process way easy and I was able to get what I wanted.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2022

    I said most above but I can not give enough credit where credit is due. The entire team I worked with were really too good to be true type of scenario. My stress was always kept down to a minimum because of each one of these members I worked with, questions were always answered immediately and the genuine care/ support was just so relieving and sincere it made this process easy. Madison and Alex I can’t stress enough will get the job done and are two dedicated individuals who deserve more than a thank you. I appreciate this company especially team of people I was blessed and privileged to have by my side during this life changing move and purchase. Thank you all again, you will all absolutely hear from me and receive referrals in the near future!!!

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    Staff

    Reviewed Sept. 3, 2022

    Outstanding experience and I would highly recommend to my fellow Veterans! Easy to work with and provided excellent advice. I also recommend using their recommended realtor as well, very knowledgeable of VA requirements and helpful when navigating the home buying process.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2022

    Hands down best customer service I have ever received when going through the house buying process. Rob and his team helped me navigate a home close in Tennessee when leaving Colorado. Definitely 5 star service.

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    Customer ServicePriceStaffLoan ProcessRates

    Reviewed Sept. 1, 2022

    Veteran's United truly meant our needs. Another mortgage company quoted us a higher interest rate and failed to tell us that interest rates had dropped. Veteran's United quoted us the lower rate from the beginning. The loan officers made sure the refinance process ran smoothly. We were always in contact with the loan officers via phone and email. We could even text them, amazing right. I definitely recommend Veteran's United to anyone. Ask for Bobbie ** to be your loan officer, you will not be sorry!

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    Customer ServiceStaffLoan Process

    Reviewed Sept. 1, 2022

    I made the call when my credit was bad. Veterans United helped me build and establish good credit. I then moved on to the next step of the process and we didn’t look back. I am now a proud homeowner and I could not have done it without the help and guidance of the professionals at Veterans United. I would encourage all veterans looking to use the earned benefit of the VA home loan to call Veterans United.

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    Staff

    Reviewed Aug. 30, 2022

    My Veterans United team was amazing. They were very knowledgeable and available to answer the million questions I seem to come up with. They also went above and beyond to ensure I fully understood every aspect of the home buying process and what to expect next.

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    Staff

    Reviewed Aug. 30, 2022

    They were very helpful and always answered questions in a timely manner. They were on top of things and did the best they could to get me the best deal on my new house. Jeremy and Maggie were outstanding and so helpful and on top of everything.

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    StaffRatesTransparency

    Reviewed Aug. 27, 2022

    The team was constantly on it to send updates and make for a smooth process. They were very friendly and professional. They did the best they could to lock in a good rate and make sure I wasn't going to spend too much.

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    Customer ServiceLoan Process

    Reviewed Aug. 26, 2022

    First Time with Veterans United Home Loans. It was a journey that ended with the house of our dreams! I would definitely recommend Veterans United Home Loans to anyone buying a home. From the first day I spoke with someone to Closing day there was constant communication and assistance when asked. My Team of Andrea **, Tyler **, and Kelsey ** was 5 Star.

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    StaffLoan Process

    Reviewed Aug. 24, 2022

    This program was really a breeze. We were not in a position to meet any of the staff....or to even visit the property we bought!!! We currently live just over a thousand miles away. Ross and his compadres took much of the stress off my wife and I....and there was a LOT of stress buying sight unseen!!! Our loan process was laid out and presented in an easy to follow format....and executed to perfection. I/we cannot thank Ross and Veterans United enough!

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    Staff

    Reviewed Aug. 24, 2022

    Wonderful experience! As a veteran and a first time homebuyer, I highly recommend Veterans United! I am very pleased at the help I received. I was able to ask anything and was answered in a timely manner!

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    Staff

    Reviewed Aug. 20, 2022

    To be able to win a bid on a home, close, and move into it in less than 3 weeks is unbelievable. Veterans United helped with so much along the way, especially since I’m a first time home buyer and had a ton of questions. I would absolutely recommend and use Veterans United in the future again.

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed Aug. 18, 2022

    Third time buying a home with VU. Another great experience! My loan team worked with us to ensure we not only met our closing date but closed 9 days early! Communication was great and kept stress levels to a minimum. Highly recommended.

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    Punctuality & Speed

    Reviewed Aug. 17, 2022

    Working with Veterans United was one of the best decisions my husband and I could have ever made. From the time I put my application in I had an answer less than 8 hours later. They let us know as soon as they needed something and if we had any questions at all they were answered within the hour. If we ever buy another home in the future we will without a doubt use them again. 100% recommend for all your real estate needs.

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    Staff

    Reviewed Aug. 17, 2022

    This was my second home buying experience with Veterans United and I would recommend their services to any veteran looking to get a home of their own. Jimmy ** and his team are always awesome to work with! Veterans United definitely takes care of their clients and make you feel like family.

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    Staff

    Reviewed Aug. 16, 2022

    Everyone was amazing. Checking in for almost a year while I was looking, answer never ending questions from me, working around my needs 24/7. My entire team was phenomenal. I can't thank them enough for their help.

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    Punctuality & SpeedStaff

    Reviewed Aug. 15, 2022

    This team deserves 11s! I cannot express enough my gratitude for every member of the team, without them and their work ethic I know that we wouldn't have closed near as quick as we did. Couldn't have asked for a better team of professionals to buy our first home with, you guys better be around for our next PCS! The A team at Veterans United is the J team!

    Our Relator Bobbie **, can only be described as a God sent! She worked tirelessly to find the right home for us, provided sound advice, catered to all of our questions (regardless of the time), patience that would be in competition with Mother Terresa, and was continuously optimistic throughout any situation we had during the home purchase. I would recommend only sending Soldiers to her if they are buying in the Shreveport area, she is simply amazing!

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    Reviewed Aug. 14, 2022

    The Veterans United Team, The Sellers Realtor at Keller Williams Realty, My Realtor Bonnie ** with ReMax in Rincon and the closing Attorney made this entire process of buying our FIRST home the best and the smoothest process that we could had ever asked for. Thank you all so much for making our dreams come true.

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    Punctuality & SpeedStaff

    Reviewed Aug. 13, 2022

    Very streamlined experience. Veterans United does not miss anything and the process was extremely quick. We were cleared to close on our home in sixteen days. From getting us set up with the right agent that knows everything about what we were looking and the area to the home buying concierge Veterans United thinks of everything which takes a lot of the stress of the home buying experience away. Thanks for everything Chelsea and Curtis!

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    Customer ServiceOnline & AppStaffBillingLoan ProcessRates

    Reviewed Aug. 11, 2022

    From start to finish, Veterans United was there with us and working FOR us. Their website was absolutely filled with all the information you will need to understand the process of obtaining a loan for your new home. Our loan specialist would respond to any text, call or email anytime to answer any question or concerns we had. He worked hard to get us the lowest rate possible and even shared how to buy down points. Though he insisted that I didn't need to put down a down payment, I did so only to bring our payments down even more. If you are a Veteran or Active, you need to give them a chance to show you just what they can do. As a veteran myself, I can highly recommend Veterans United for your loan needs.

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    Reviewed Aug. 9, 2022

    Rachel saw me through every step of this process without complaint. I have no doubt that I was at least a little irritating at times because I'm a first time buyer and had absolutely no idea what I was doing. Rachel reassured time and again and thanks to her the process was as low stress (I believe) as it possibly could have been.

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    Punctuality & SpeedStaff

    Reviewed Aug. 9, 2022

    Veterans United and team. You all are awesome. The team is so helpful and so quick to help in process to get me approved. My family and I will always be grateful for your work. Blake, l and Carly, Thanks for helping us understand the home buying process. Always willing to help anytime! Cheers to you all in the VU team for the opportunity to be home owners!

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    Staff

    Reviewed Aug. 7, 2022

    Veterans United delivered on everything promised. They helped me find an outstanding realtor, took me through the mortgage process easier than I could expect, helped make sure all the little things got done outside the mortgage and kept me feeling the movement forward in every stage. I thank them for a great experience.

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    StaffLoan Process

    Reviewed Aug. 7, 2022

    Veterans United has always provided to us an exceptional service. Their loan officers are patient, knowledgeable, and always available to speak to the client as many times as needed to provide guidance and answer questions. They truly care about their customers and make you feel like part of a family and not just another transaction. Overall, we are very happy with Veterans United and it is the reason why our family keeps coming back to them for anything mortgage related.

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    Staff

    Reviewed Aug. 6, 2022

    Great service from a great team. Thanks to all of them for helping me worry and stress free during a very difficult period. The entire process from start to finish has been one of the easiest and stress free experiences in home buying.

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    Reviewed Aug. 6, 2022

    My experience was a positive one and I am very happy with the results. It has inspired me to continue to work hard towards my dreams in a way I can not even explain. I am certain that if even one element was missing, my experience could have been very different. The combination of Veterans United, Jack ** and his team, Tad **, with Mr. Gary ** … wow just wow, what a blessing!

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    Staff

    Reviewed Aug. 6, 2022

    They assisted me throughout the whole process and made it as easy as they could. Mike ** and team were amazing. From beginning to end took about 2 months to find a house and then to move into one. They were great in making something so stressful seem so easy.

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    Staff

    Reviewed Aug. 5, 2022

    I am not just a first-time homebuyer and veteran but previously have found myself without a home of any kind. Being displaced and homeless is such a terrifying situation, not knowing where you may land next. I never saw myself making it to this point but Veterans United really made it possible for me to be successful in turning this page in my story. My team took time to understand what I wanted and needed and from where I came so they worked extra hard to get me to where I wanted to go. Thank you all so much for guiding me and being on my side throughout all of this. I won’t ever forget how you’ve helped change my life for good!

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    StaffLoan Process

    Reviewed Aug. 5, 2022

    As a Veteran, I whole heartedly refer Veterans United. They care about your dreams. They are there to answer questions and will walk you through each step of the loan process. You're more than just the next payday, you're a respected veteran.

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    Staff

    Reviewed Aug. 4, 2022

    Wonderful company that assist veterans in finding, financing, and closing on home purchases using their VA benefits. They are extremely knowledgeable in the VA funding process and how to serve our veterans when finding a new home. Couldn't recommend them more!

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    Customer ServiceStaffLoan Process

    Reviewed Aug. 3, 2022

    The Veteran's United team (Loan officer, Loan officer assistant, and Loan concierge) were very professional and kept me informed on all aspects of my loan process. They kept me informed of things going on and what to look for in the future. The concierge service was spot on! They assisted with doing the research for connecting utilities, address change, and establishing a home security system. The loan actually closed faster than expected, but that was due to the loan team working together and being timely with all communications. I highly recommend Veteran's United for any VA Home Loan.

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    StaffTransparency

    Reviewed Aug. 2, 2022

    This was the best experience for a cash out refi. The team was able to keep us updated through the whole process and make sure all our concerns were met. Even when we hit a snag they were able to help us clear it up and keep moving forward.

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    Punctuality & Speed

    Reviewed Aug. 1, 2022

    A lot of paperwork to be submitted/scanned. Worked very well with me to get mortgage closed on. Kept in constant contact. A lot of delays due to me waiting on inspections. Closing was done very quickly and as soon as possible. Lady was very organized and prompt and met me at a place that was convenient for me not her. Nate and Abby were wonderful to work with and would highly recommend veterans united to other veterans.

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    Reviewed July 31, 2022

    Working with the VU team made buying a home enjoyable. They made sure everything was on point, and walked me through every step. Typically, home buying is stressful, however, this process was stress-free and enjoyable.

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    Staff

    Reviewed July 30, 2022

    Veterans United helped me every step of the way to becoming a first time home owner. I can't thank them enough for everything they have done for me. I wouldn't have the beautiful home I have today without them.

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    Staff

    Reviewed July 30, 2022

    The entire team was a pleasure to work with and I’m m happy that this first house buying process was stress free! I want to thank everyone on the team and just know my family and I appreciate everything you’ve done for us.

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    Customer ServiceTechStaffLoan Process

    Reviewed July 30, 2022

    There are many veteran mortgage companies to choose from, but Veterans United is the best. It started out searching for a VA loan provider, everyone treated us like an internet lead that was bothering them. Steve answered my call with compassion and professionalism. From day 1 he has been there to help and get it done right. We have our mortgage guy. Without Steve and his team, we may not have accomplished our financial goals. Thank you! We are proud to be part of the Veterans United family.

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    Staff

    Reviewed July 29, 2022

    We had a great experience and the staff was very friendly and helpful. All of the staff that helped us in our mortgage journey were true professionals. I would recommend them to all my family and friends.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed July 28, 2022

    Our loan team was exceptional from the start. Constant communication, easy to work with, friendly, funny and professional. Chris was in constant communication and kept us on track even when some hiccups came up outside of our control. Easy to work with, friendly and professional without being stuffy. Noelle was friendly and prompt, always keeping us in the loop of where things stood and Amanda was helpful with providing utility information, moving help, etc. I cannot recommend Veterans United highly enough, especially after working with other "veteran friendly" lenders who aren't friendly at all.

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    StaffLoan Process

    Reviewed July 28, 2022

    When I was going through the process of buying this house, I had one loan officer and then ever-changing coordinators which kept screwing up the process. They overcharged me for a "VA" appraiser that did not do his job. We found out after we closed, that the septic "box" was 3 feet from the door and 30 feet from the well. Both of which violate building codes. The minimum distance for the septic is 10 feet from the house and 100 feet from the well. The water is undrinkable without 3 filters because it is only 50 feet deep and too close to the septic. It's supposed to be at least 100 - 800 feet deep for where it is at. Veterans United doesn't care and they refuse to do anything about it. They said "Oh, well, we already paid the sellers." Stay Away from Veterans United loan company.

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    Customer ServiceStaffLoan Process

    Reviewed July 26, 2022

    Going into my first home buying experience was quite intimidating to say the least. Luckily I was able to find Veterans United and got connected to an incredible team of not only loan specialists but a real estate agent. Their knowledge and clear communication was the reason I was able to understand the process, and their attention to detail and efficiency is why I was able to acquire this home. I truly recommend this company and the loan officer Ashley **, and I am very thankful for the work they did to get me into my home.

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    Staff

    Reviewed July 25, 2022

    Being a disabled veteran it was very stressful for me But my team at Veterans United were patient enough to Help me through it. Nick, Logan and Jaime were always there for me to answer my questions and help me with whatever I needed. Thank you Veterans United.

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    StaffTransparency

    Reviewed July 24, 2022

    Everyone on the team was so helpful. They even sent a little care package to our pets, as well as a blanket for our anniversary. They are very transparent and communicate throughout the whole process. They made buying a house for the first time A LOT less stressful. I am going to make sure anyone who is looking for a lender looks to them for their service.

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    CoverageStaffLoan Process

    Reviewed July 23, 2022

    The staff at Veterans United made the process easy and as stress free as possible. From my loan officer, Chance to my concierge, Barno and underwriting officer, Marissa, everyone treated me like a priority. The online to-do list made the process manageable day to day, amongst work and other life priorities. I cannot recommend them highly enough.

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    Staff

    Reviewed July 23, 2022

    Do not think twice. Veterans United is the way the go! They are a company that cares for you and your family. THANK YOU VETERANS UNITED! For a first-time homebuyer, the process was as easy as can be! I hope to work with them again in the future!

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    Customer ServiceStaff

    Reviewed July 22, 2022

    I appreciate Alex and his team's ability to respond to me in a timely and courteous manner, even when things got a little confusing on my end. Thanks so much for getting me across the finish line and into my new home!

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    StaffLoan Process

    Reviewed July 21, 2022

    Home loan specialists who work to make your experience as easy and effective as possible. Their approach is very personal and designed to the individual veterans needs. I don't believe that I would have enjoyed the success that I did without their detailed agenda. I am very grateful.

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    Customer ServicePunctuality & Speed

    Reviewed July 20, 2022

    This home long purchase was simple quick and easy. The finance team the the department everyone works as a moving part that was real confident in me. The communication was great. They explain questions of problems to me and I had no issues with my first time purchase.

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    Staff

    Reviewed July 19, 2022

    They are amazing and don’t t second guess the process. If they say they have you and can make it work believe and trust the process. Our team Jordan, Steve and Catilyin was nothing short of exceptional. Thank you and all who help behind the scenes. The process trying with another company was difficult to get approved but Veterans United got it done within 4 weeks and we were in our new home. When they say it can be done and they have the best working on it they truly stand on their word and make it come reality. Trust the process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 17, 2022

    The whole team was amazing!! Everyone was super nice, knowledgeable, and was quick to respond. I feel that they do care about Veterans and it’s “not just a job”. I recommend using Veterans United. Thank you.

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    Customer ServiceStaffLoan Process

    Reviewed July 17, 2022

    Everyone on my loan team was very helpful if I had any questions. A team member would always email me or call me if there were any tasks I needed to complete, and if I wasn't sure how to complete the task, the team member would talk me through it in terms that I could understand. They also kept me informed of any changes or issues that needed to be resolved by myself or the seller, and informed me of when the inspection was going to be that I had requested so that I could be present during the inspection. I was kept informed of those results and of any changes that needed resolved. I never had to worry that I wasn't well informed of any issues that I needed to be aware of. I would recommend Veterans United to any veteran who was looking to purchase a home.

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    Staff

    Reviewed July 16, 2022

    I would highly recommend Veterans United to any service member, family or friend. Great people and easy to work with. Tim ** and his team made it simple for me as a first time home buyer. They are very informative and attentive.

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    Customer ServiceStaff

    Reviewed July 14, 2022

    Excellent and effective communication! I felt welcomed when joining the Veterans United family. There are many things I regret in my life, but going with Veterans United is not one of them! I do 1,000% recommend Veterans United!

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    StaffLoan Process

    Reviewed July 13, 2022

    Veterans United took the much-needed time to help me and my family purchase a home. The process went smoothly in a timely manner. My loan team Rocked!! If you are Veteran and are looking for a home, start at Veterans United, they take care of our Veterans.

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    Customer ServiceStaff

    Reviewed July 11, 2022

    Thanks to the Veterans United Mortgage Lending team. I'm able to close on a home in time for my family to live in. From the initial offer to closing, the lending team worked tirelessly to help me close on the home right for my family. They made sure I had everything I needed to make sure the process went smoothly in the midst of a hectic real estate market. I highly recommend my veteran brothers and sisters to entrust in Veterans United to get them the home of their dream.

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    StaffLoan Process

    Reviewed July 10, 2022

    Using a VA Home Loan was extremely easy and an all around smooth process. The team I worked with was helpful, patient and provided answers to my questions. Immediately after finishing my Veterans United profile, I was contacted by Veteran's United and a realtor from the area I was looking to purchase in.

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    Staff

    Reviewed July 10, 2022

    Very professional company and they give the most help you'll ever need to complete your home buying journey..if I ever decide to do it again I will be choosing Veterans United Mortgage Company... Thanks for everything...

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    Customer ServiceStaff

    Reviewed July 9, 2022

    Veterans United was very helpful throughout the entire home buying process. As a first time home buyer it was easier than I expected and I had great results with Veterans United. The next time I buy a home, I will call Veterans United first.

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    Punctuality & SpeedRates

    Reviewed July 9, 2022

    Veterans United would be the only company I would send my friends and family to. If you want a team who puts your needs first they are it. When we started looking at our options we weren't pushed into anything, which doesn't come easy anymore. We were able to start the home buying process on our time and Zach's team kept us calm and comfortable the whole time. We got a great rate and a fast approval. Chose Veterans United, you wont be disappointed.

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    Online & AppEase of Use

    Reviewed July 9, 2022

    The entire package that you get from working with Veterans United makes the home buying process so much easier. It’s a wonderful thing to have multiple people to be able to answer any questions and the website is very easy to navigate.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed July 8, 2022

    Everyone involved in the process was positive, patient, friendly, and incredibly helpful as I navigated buying my first home. Never felt pressured, answered every question, and offered sound advice based on their wealth of experience.

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    Customer ServiceStaffTimeliness

    Reviewed July 8, 2022

    Very easy working with Veterans United. I loved working with Chris and Seth, they were attentive and had my best concerns at heart. When I send emails, I almost get an immediate response. If I didn't understand something in my documents, they took the time to explain it.

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    StaffLoan Process

    Reviewed July 8, 2022

    Our loan team went out of their way to make our experience a great one. It was personal and professional. We even received gifts for the whole family (dogs and chickens included). We will recommend Veterans United to all of our military friends. Oh and I also really liked the fact that I could text the team and get answers/help right away.

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    Customer ServicePunctuality & SpeedStaffTransparencyTimeliness

    Reviewed July 8, 2022

    The home buying process through Veterans United was quick, efficient, and most importantly: transparent. Bobbie and her team were in constant communication with myself and my wife; any questions we had Bobbie immediately responded. The real estate agent linked with Veterans United was top notch as well. I, along with my wife would highly recommend other military families to work with Veterans United.

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    Customer ServiceLoan Process

    Reviewed July 6, 2022

    Thanks again for another great experience. This is our second time using Veterans United and this Loan Team! We love our new house so much BUT if we ever decide to move, I know Veterans United is who I'll call.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com