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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 10 Reviews 1435 - 1635
    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed April 1, 2022

    If I could give Shawnee 20/10 stars, it still wouldn't be enough. She was there for me from our first phone call (over 6 months ago) until closing day. I knew absolutely nothing about the home buying experience, or what to expect, and Shawnee broke everything down for me step by step. She was there when I was freaking out and there when I was excited - at times she also served as a therapist! She would be taking her daughter to ballet class after work, and would still take my calls. Her knowledge of the industry and experience made any and every question I had (and trust me there were A LOT) completely understandable - plus, she is truly just the nicest person - I think if I lived anywhere near Missouri we would be friends!

    And Paige! Honestly when I started communicating with Paige I wasn't even really sure if she was a real person, because she is THAT lightning fast. Emails are answered before you can even hit the send button - and she set a to-do list for me that easily communicated each task I needed to complete. I thought she was robot, but then realized that she, like Shawnee are just impeccable at their jobs. I am truly going to miss talking to them. For anyone reading this, THESE are the women you want by your side during the home buying process. I couldn't have imagined anything better. Thank you both so SOOO much! I am externally grateful.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 1, 2022

    Great team, very easy and straightforward quick process! Dan and the team were amazing from start to finish. I closed in less than 30 days. The website makes everything simple and the communication from the team leaves no questions unanswered.

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    Reviewed April 1, 2022

    I would highly recommend VU to any of my fellow veterans and in particular my team, Jenaire and Jessica, who were absolutely phenomenal. Getting a mortgage approved and closed is not a fun experience but they made it seamless and I appreciate their hard work.

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    Staff

    Reviewed April 1, 2022

    Clint ** is the best mortgage specialist out there. From preapproval to closing he was on my side and available. Veterans United has a hybrid closing so most of your documents are signed electronically prior to arriving at the title company which means less time at the table.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed April 1, 2022

    To be totally honest, my home buying and later my refinancing went so smooth it was unbelievable! Matt ** is very personable and compassionate with a zeal to make customers happy, comfortable and relaxed. A true gentleman. Every aspect of the process was guided by Matt and his team. I doubt I will ever use another business for anything home related.

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    Customer ServicePunctuality & Speed

    Reviewed March 31, 2022

    Quick, painless. 3rd time using this company so you can see I keep coming back. Mostly emails because of work, but they responded to every question in a timely manner. Paperwork was done on their end to make closing very fast.

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    Customer Service

    Reviewed March 30, 2022

    This was so unlike any experience I’ve ever had buying a home but in a great way! Communication (even though by email and text) was top-notch. Everything was explained if I had questions (and there were many). Everything was wrapped up in a nice little online website where we could find everything we needed at our fingertips. Even though buying a house at this time was absolutely nuts and frustrating Veterans United was there for us every step of the way. I’m glad we chose them.

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    Customer ServiceStaffLoan Process

    Reviewed March 29, 2022

    The team I worked with understood the process in dealing with VA and the tedious requirements that come with a VA loan. They were on top of everything from start to finish. If I had a question or didn't understand something in the process they were a text email or phone call away. 2 thumbs up. 5 stars all the way.

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    StaffLoan Process

    Reviewed March 26, 2022

    Obtaining our home loan through Veterans United was such a positive experience. Our team provided an extraordinary service all around. From our Credit Specialist Tandi **, to our Loan Officer Angela ** and her team, they all made what is normally a super stressful experience practically effortless. We are so grateful for our entire team! Tandi, Angela, Marina and Claire you ROCK! Thank you

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    Staff

    Reviewed March 26, 2022

    They were so helpful and truly a great team to work with! Ty Reese and Alyssa ** made everything so simple to understand and easy to maneuver. They let me know when something needed to happen or there was something that needed to be signed. It was all done online until the actual closing so I could take care of things when I had the time, instead of at their convenience or place of choice. I've never had a purchase go so easily and pleasantly as with Veterans United! Thanks, team!

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    Rates

    Reviewed March 26, 2022

    It is hard to find companies on the civilian side who have your back as tenaciously as Veterans United. They had the best rate of anyone - including Navy Federal and USAA! And they fought for me every chance they got! They worked tirelessly to get me the best possible deal in every instance.

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    StaffLoan Process

    Reviewed March 26, 2022

    Veterans United made the whole home buying process easy and painless. We were assigned a loan officer and realtor to work with. Both did an amazing job and the online portal made it easy to track our progress and to dos as well as help with utilities and such for the new home.

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    Punctuality & SpeedStaff

    Reviewed March 26, 2022

    Everyone on my team was amazing! They were able to answer any question I had at any time and were quickly responsive! As a first time home buyer the team made the process seem easier than renting. It was a great experience and now I get to enjoy my home because of them. Thank you all for your help and support of veterans and active duty!

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    Staff

    Reviewed March 25, 2022

    Veterans United and Dustin ** and his team can not be compared! They were outstanding to work with! This company and team are highly recommended in our book! We will be (and already have) sharing Veterans United and Dustin to every veteran we know! Thank you, and God bless you all!

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    CoverageStaffRates

    Reviewed March 24, 2022

    Wonderful team that works with you the whole way in the purchase of your own home. And I would recommend them to any veteran whom might be interested in buying their first home. The team I worked with was with a lady named Sydney. She was wonderful.

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    Customer ServicePunctuality & SpeedLoan ProcessRates

    Reviewed March 23, 2022

    Our home-building journey started with Veterans United over 18 months ago. My wife and I had never built before and it wasn't clear to us exactly how to get a VA home loan for this. Shortly after applying, Hunter reached out and explained how to do this. We went through 2 different banks; one for the lot loan and one for the construction loan. In dealing with the other lenders, the contrast between the service we received from Hunter was profound. With the interest rates being so low, the other lenders would speak like they were reading disclaimers at the end of a commercial (very fast) and weren't interested in speaking for more than 5 minutes. Whenever speaking with Hunter, he took the time to ensure we understood everything and never rushed to get us off the phone.

    Throughout the almost 2 year process, Hunter had regular contact with us. We really thought this was unique as the benefit to Veterans United was further out (than a traditional loan or re-fi). This illustrates Hunter's drive to form relationships rather than mere closing stats. Hunter's level of customer service is superior and at are so happy he was there on our journey!

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    Loan Process

    Reviewed March 22, 2022

    I would definitely recommend VA Home Loans, especially Mr. Darin **. This gentleman and his team are a blessing to this company. They never gave up on getting me my loan and they were always available to answer every possible question I had. Ms. **, Ms. ** and Brendan make an awesome team and if you are in need of a VA home loan this is definitely the dream team for Veterans United.

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    Punctuality & SpeedStaff

    Reviewed March 20, 2022

    To any fellow veteran that is considering purchasing a home, We are here to tell you From experience, choosing Veterans United is absolutely the way to go. The agents are friendly, courteous, prompt, and very Eager to assist you in anything that they can help you with. They were there every step of the way to answer any questions or concerns that we had. They made the entire homebuying experience so amazing and we are very grateful that we chose Veterans United! Kristin R., Holly W., Jason B., Alexis C., and the rest of the team, We Thank You so much!

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    Staff

    Reviewed March 20, 2022

    Veterans United was extremely helpful answering questions and explaining the process. They were responsive and easy to contact start to finish. They were able to answer questions that I thought I was dumb for asking with no issues at all.

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    StaffLoan Process

    Reviewed March 20, 2022

    Couldn’t be more satisfied with Veterans United. They really take care of everything from giving you tips on how to get your credit where it needs to be as well as the entire home loan process! Amazing!

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    Reviewed March 19, 2022

    I’ve now purchased three homes and Veterans United by far exceeded my experiences with other lenders. Hopefully this is our last house but, if we did end up moving again, I won’t go to anyone else. We didn’t even use a realtor this time and the Veterans United team made it easier than ever before.

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    StaffEase of UseLoan Process

    Reviewed March 18, 2022

    Veterans United made buying our first home seamless and stress free! I have heard so many stories about how challenging VA Loans can be, but we had absolutely no issues with Veterans United. They kept us informed and walked us through everything. The online system is amazing and so easy to use. We are so thankful for Kenny and his team. We couldn’t have asked for a better home buying experience!

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 17, 2022

    The loan process itself was quick and easy, and the MyVU site was immensely helpful to keep track of the loan status. Though our loan was delayed in the close (for understandable reasons), VU was patient and understanding with us, helping to keep us in the loop of where things stood, when documents were getting stale, etc. They were very understanding about us not wanting to waste our time renewing documents until we knew we were going to be closing on the house. Overall, VU made the whole process of buying our first house practically painless, and I'd happily recommend them to any of my Veteran friends who are looking to buy or refinance!

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    Punctuality & SpeedStaff

    Reviewed March 17, 2022

    Marvin, my realtor, was amazing! He was so patient and only recommended houses to me that he thought would fit my personality. It was like he knew me! Steve ** just kept me calm in what I thought was a very wild ride! When I got frustrated, he would just hear me out and explain things so I would not lose my mind. He was great. The rest of the team helped me immensely. My utilities were already turned-on the day I closed on the house. So, I was able to start doing the things I needed to do right away and not have to wait. The movers were scheduled, everything was taken care of because they took care of me.

    I will always remember their kindness and the dedication they showed me. I spoke with Justine **, and I mentioned that I had two Jug puppies. I sent her pictures and two weeks later I received a package in the mail with treats and toys for them! I was so touched. This team is amazing and would definitely work with them again. And I will ensure my family uses them also when they move to this area. Splendid work everyone! Thank you for EVERYTHING!

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    Staff

    Reviewed March 17, 2022

    Joe always answered all of my questions along the way. He's been amazingly helpful throughout the entire process. I'm definitely going to be referring my family and friends to Joe! Thanks, Joe and his team members, Jenny and Amber!

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 17, 2022

    Had encountered many problems on getting my dream house. But my loan officer and team really did great, I was well-informed on every move, they were very helpful too in many ways. Not just answering my questions. Smooth and fast transactions, high recommended!

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    Customer ServiceCoverageSales & MarketingOnline & AppStaffLoan Process

    Reviewed March 16, 2022

    Loan officer, to do list specialist, mortgage insurance and other staff worked hard and swiftly to make sure I was able to buy the home that I wanted. I did the entire process by phone. The app was a great help.

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    Customer ServiceStaff

    Reviewed March 16, 2022

    I would first like to say that Veterans United made me feel proud to be a veteran! They made the home buying process very easy and removed a lot of stress off my back. If you are a veteran, you have people who want to help you live the life that sacrificed so much for! They will not stop until you are in a place that you are proud to call home!

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    CoverageStaff

    Reviewed March 16, 2022

    Veterans United helped make the mortgage process very easy. My team was super friendly and informative, and educated us on the mortgage process, underwriting process, and they were able to assist in providing a list of the utility companies we would need to use for our location. Would recommend.

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    Staff

    Reviewed March 16, 2022

    The entire team was amazing! Katy, Lori and Tony were incredible and now I am a homeowner thanks to all the help they provided. If you are in the home buying process and are a veteran this guy's will help! The real A Team!

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    Reviewed March 14, 2022

    The journey to my new home was seamless thanks to Veterans United! Being able to accomplish all tasks via the portal made the process go very smoothly. Cara ** and her team are second to none and made this the most enjoying home buying experience I've had!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 13, 2022

    Entire team was outstanding! Easy process and excellent communication. I knew what to expect every step of the way. If I did have a question I had an answer very quickly. The portal is excellent. Highly recommend!

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    StaffLoan ProcessHonesty & Transparency

    Reviewed March 13, 2022

    Mr. Chris ** and Mr. Tyler **, senior loan officer and associate were professional, informative, polite and thorough. I have purchased many homes previously but not with the Veterans, this was the best experience of all. My first offer fell through as I found out the property was damaged but Mr. ** and Mr. ** were supportive and helpful when I found my final home. It’s so nice to know that there are honest people who are so willing to help get you in the right property for you and your budget.

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    Contract & TermsTechStaffLoan Process

    Reviewed March 12, 2022

    Veterans United Home Loans successfully navigated us through purchasing our first home! This was accomplished in accordance with our contract agreements! If there was a delay, or a challenge, it was never with Veterans United Home Loans!I Never felt any pressure or any negative feelings while working with their team! I knew absolutely nothing about the mortgage process when I started this journey - Veterans United not only progressed us - they took the time to educate us too, expectation setting was very realistic and resulted in minimal surprises!

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    StaffTransparency

    Reviewed March 12, 2022

    Veterans United helped my home buying experience smooth while serving abroad. They linked me with professionals in the area I would be PCSing to & provided easy ways to update information for the process. Highly recommended Veterans United.

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 11, 2022

    Excellent work from team Eric ** and Brittany **. Very quick about giving feedback when needed and giving helpful information that will help with the loan process. I would refer this team to anyone who is looking to purchase a home.

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    Staff

    Reviewed March 11, 2022

    I loved how helpful everyone was during this home buying experience. Being our first time buying a house Veterans United employees walked us through step by step from helping me with my credit to getting approved to setting up our electricity after closing. This really was a good experience.

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    Customer ServiceStaff

    Reviewed March 11, 2022

    Marlon is one of the most professional, responsive, and courteous people I have ever had the pleasure of working with. I was pretty new to the home purchasing process, but Marlon worked with me and answered all of my questions. If I called and he wasn't available, he would return my call within an hour. Words cannot describe how grateful I am to have worked with Marlon and his team. Thank you VUHL.

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    Staff

    Reviewed March 11, 2022

    To all my fellow veteran homebuyers, you will be amazed at how well Veterans United took care of all our needs while we were house shopping. We are currently living on the West Coast and purchased a home on the East Coast was a breeze (just closed on house 3/4/2022). They took care of everything and connected us to a realtor, legal office, and other agencies needed to inspect the home. I love the Veterans United app too, which helps ensure we get the appropriate required information submitted in a timely manner. My wife and I are ecstatic on how easy this home buying experience was and we are sure you will love their experience too.

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    CoverageStaffLoan Process

    Reviewed March 10, 2022

    My Loan Team was Johnna and Chad!!! This was the most amazing and smooth process!!! They made underwriting a breeze and superfast. Chad is very efficient and super friendly!!! THIS WAS AN AWESOME EXPERIENCE!!!

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    Staff

    Reviewed March 8, 2022

    The entire VU team is terrific! Loved how they made everything go so smoothly and helped in any way possible! This is our 2nd time using Veterans United and once again they were amazing! Tim, Eli, Alisca, and our realtor Sue really made our dreams come true!

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    StaffLoan Process

    Reviewed March 8, 2022

    Veterans United and their team are 100% dedicated to serving their customers! They work day and night to get the job done and always solved my problems. I shopped around other home loan lenders and no one comes close to Veterans United. I highly recommend them to the Veteran community and will be using them again if I buy another home!

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    Customer ServiceLoan Process

    Reviewed March 7, 2022

    They made sure I understood every step of the way. The loan team made sure I had everything I needed. They even called to check on me after I signed the closing paperwork. I would recommend them to everyone I know.

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    StaffLoan Process

    Reviewed March 7, 2022

    My overall experience working with Veterans United Home Loans to purchase my house was exceptional. They were dedicated in their service to helping me succeed with getting a home. I would recommend them to any Veteran.

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    Loan Process

    Reviewed March 6, 2022

    Working with Veterans United was a great experience. They worked with me throughout the loan process to make sure the loan worked for my situation and there was always someone available to answer my questions. The process itself was almost all done online, and the videos and to-do list made the experience so easy and streamlined. Plus, when we finally closed on the house, we received a surprise gift box in the mail with toys for all of our pups! I really can't think of anything that would have made the experience better. Highly recommend!

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    Customer ServiceStaffLoan Process

    Reviewed March 5, 2022

    I have done several refinance and home loans with other companies but Veterans United is far superior in customer service and loan officer JB ** and his team know how to treat a veteran. Never failing to keep us informed and their word is Gold. I have found that quality missing in other companies. I very rarely find a company that sticks to their word from the beginning to the end. Process to get our house loan was so easy. I was afraid we missed something on closing day. DID NOT!! Thanks again from a Veteran! Job well done!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 4, 2022

    My team made the experience easy and fast. The communication was top tier, and their ability to make everything understandable was amazing. They genuinely care about getting you in the house you want, and they are pretty fast at getting you through the process.

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    Staff

    Reviewed March 2, 2022

    Horace ** and the staff at veterans United are amazing they make you feel like family and certainly make the home buying experience a pleasant one. So easy going and knowledgeable. Kudos! Will recommend Veterans United to everyone.

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    Communication

    Reviewed March 2, 2022

    Dava and her team stayed on top of keeping me informed and checking up on me during the building process. Anytime I had questions they were answered in a timely manner. I wouldn’t want to work with any other team.

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    Punctuality & SpeedStaff

    Reviewed March 2, 2022

    Clinton and Nicole at Veterans United made the buying process quick and easy! They were prompt, informative, and helpful throughout every stage. As a first-time home buyer knowing almost nothing about the buying process they sure went above and beyond to fill in the gaps and guide me to owning my new home.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 1, 2022

    Super efficient and professional. This was the easiest home buying process with open communication, fast responses and tons of help and assistance. Always available for questions and were very knowledgeable.

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    Staff

    Reviewed Feb. 26, 2022

    Very professional and friendly. I had a great team of professionals working in my favor. I enjoyed every minute. I was taken care of and given the chance to own my own home and live to enjoy the benefits of it. I am going to recommend them to all of my veteran friends and family.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffLoan Process

    Reviewed Feb. 25, 2022

    We had challenges in getting this loan to close. Mark kept his cool and remained professional even when I was getting emotional and questioning the process. He was so empathetic and has a natural gift for wanting to help veterans. He is so very knowledgeable!!! He did excellent in helping me to understand each line and calculation of the documents. He had to be the middle man between myself, the seller, who was a pain in the butt dragging her feet the whole time, and everyone else he needed to coordinate with. He was so easy to get ahold of. 99% of the time I called him he was immediately available to talk to me. He responded quickly to every email.

    Mark has something special and I strongly feel he deserves a promotion, bonus, and recognition for the hard work he put into the success of my home buying process. He went above and beyond everything I ever imagined a lender could be. If I ever buy a home again I will 100% go through Veterans United. Mark and his team were absolutely amazing! I was in good hands. I HIGHLY RECCOMMEND VETERANS UNITED and specifically MARK ** as your go to for VA home loans!!!

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    Verified purchase
    Transparency

    Reviewed Feb. 24, 2022

    Veterans United made my home buying experience very easy and stress free. All my worries about purchasing a home dissolved after talking to Seth and Morgan. They where very transparent with me throughout the entire process.

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    StaffLoan Process

    Reviewed Feb. 23, 2022

    Signing all the documents & uploading was so easy. Our loan officer was very helpful & answered all our questions. This was the easiest loan process we've experienced thus far. We would highly recommend this company!

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    Staff

    Reviewed Feb. 21, 2022

    Veterans United is a wonderful organization! Having a team of skilled professionals guiding us along felt great, being first time home buyers made my wife and I very nervous but our team guided us through it and kept us going. It's wonderful to know there's an organization like this out there helping Veterans and their families make dreams come true. I can't say thank you enough!

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    Staff

    Reviewed Feb. 19, 2022

    I had a great team working with me all the way through. I really thank them for their help. They were professionals and helpful. I will work with them again. I recommend Veterans United to all military members and veterans.

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    Staff

    Reviewed Feb. 17, 2022

    Veterans United provides the best home buying experience possible. The teams are professional and work diligently. Throughout my home buying process, I never had to worry about the work performed by the Veterans United team.

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    StaffLoan Process

    Reviewed Feb. 16, 2022

    Overall my entire realtor/loan team was super helpful and made the process go by as smoothly as possible! I would highly recommend Ben as a loan specialist and Brett as a realtor. Veterans United has a highly knowledgeable group of people that help Active Duty/Veterans find a home!

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    Staff

    Reviewed Feb. 10, 2022

    I started with not so good credit and with the help from all the departments, they got me where I needed to be and as a result of the team I'm in my first home ever. Thanks again and keep helping vets

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    Reviewed Feb. 9, 2022

    Veterans United is a company that will take you from A to Z in the home searching and home buying process. My wife and I could not be happier than what we experienced in our dealings with Veterans United. I very highly recommend them for any veteran looking to purchase a new home.

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    Staff

    Reviewed Feb. 7, 2022

    Please keep doing what you guys are doing. I would highly highly recommend and go to bat for you guys! Veterans United has made this scary process such an easy step by step, web interface guided process. Loved it!

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    StaffLoan Process

    Reviewed Feb. 5, 2022

    My loan team reached out from the very start and was there for me always. They were encouraging and the Veterans United site was very detailed with items needed. The team was always reaching out to check on my progress and coordinated well with each other and myself. Everybody was knowledgeable, positive and efficient. After closing, the whole team was available and the steps going forward were outlined in detail. Great Experience!

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Feb. 5, 2022

    What a roller coaster of emotions. I went from being told no by one realtor to the next day having an amazing new realtor. A month after that, I was moving things out of my storage and into my home. Everything was easy on my end. Communication was excellent. Hell, they even kept me at ease when the closing date got pushed out later in the month of Jan. Overall, awesome. Thanks for helping provide stability for my children.

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    Customer ServiceCoverageLoan Process

    Reviewed Feb. 4, 2022

    Great experience with obtaining a home loan through VU. My team made sure I got through underwriting to closing on time, stayed in communication the whole way, and went out of their way to make it happen.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 4, 2022

    For a first time buyer the process was made extremely easy by the helpful user interface and to do list plus the loan team was always quick to respond and explain everything! It made home buying easy and fun.

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Feb. 3, 2022

    The most painless refinance I have ever done. The to-do list was laid out nicely and updated constantly when anything else was needed. Always got a timely reply from the loan officer even throughout the holidays.

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    Staff

    Reviewed Feb. 3, 2022

    We worked with Jim ** during our refinance process and he made it such a simple process. He was very helpful in the process with any questions or concerns we had. We worked him during our first buy as well and we’ll be sure to recommend him to friends and family!

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    Staff

    Reviewed Feb. 3, 2022

    Great service, effortless process, amazing team that cares and also reached out every step of the way. Easy access to the website and documents that needed to be signed and uploaded. Just all around good service. Thanks to my entire Team!!

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    Loan Process

    Reviewed Feb. 2, 2022

    Kyle and his team went above and beyond what I expected from a loan agency. We purchased our home without a realtor so I was a bit nervous at first. Kyle and Derrick didn’t miss a beat while they kept the process flowing and us informed. Derrick was always on stand by to assist me in the nitty gritty formalities throughout the process. I can not thank this team enough! Absolutely would recommend these guys.

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    Profile pic of the author.
    Staff

    Reviewed Feb. 1, 2022

    Everyone at Veterans United are great!! They sent my Son get well soon flowers when they learned he had been in the hospital for a week. Everyone helped me through the process of buying my first home. The process was smooth and easy. Everyone was nice and answered any questions that I had. I am happy to be a part of the Veterans United Family. Thank you guys once again.

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    StaffLoan Process

    Reviewed Feb. 1, 2022

    Veterans United home loans provided a wonderful home buying experience, and kept the happiness of my family and myself at the forefront of the experience. An excellent experience that I would recommend to any veteran looking to buy a home.

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    StaffLoan Process

    Reviewed Feb. 1, 2022

    The loan process from beginning to end was so much easier to use than others I have used in the past. My loan team was easy to talk to and was very responsive. We are very happy to finally be in our new home and look forward to the future. Thank you Veterans United.

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    StaffEase of UseLoan Process

    Reviewed Jan. 31, 2022

    If you are looking for a service that makes the home loan approval process easy and simple, Veterans United Home Loans is the way to go. Their user friendly website makes it easy to see what is needed, where you are and who is, in the process, would be your POC if you have any questions or concerns throughout the process. Their Loan Officers are super knowledgeable for the state and location you are looking to get approved for a VA Loan and from the beginning and beyond closing, Veterans United Home Loans have been there for us and always make us feel like family.

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    Staff

    Reviewed Jan. 31, 2022

    It was an absolute pleasure working with Veterans United. The team that my family and I had during this first time home buyers process couldn't have been a better one. They worked with us every step of the way so that we can have the house that we love.

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    StaffLoan Process

    Reviewed Jan. 31, 2022

    Veterans United, is definitely a company I would use again and also tell friends and family. This company also worked good together with my real estate agent Amanda and I must say that my loan specialist Suzanne and her team I want to thank you all for getting me my house and I really appreciate you All and your company Veterans United.

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    Staff

    Reviewed Jan. 30, 2022

    You can absolutely not go wrong with Veterans United. The staff is very helpful and they take time out of their day to make you feel special during operation hours or even after hours. Their number one goal is to get you into the home of your dreams and they have all the tools.

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    Reviewed Jan. 29, 2022

    Take advantage of the service provided. As military members we stress enough daily over our jobs, financial future and family, take the time to use your assets and let them relieve the headaches! Veterans United is THAT service!

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    Customer Service

    Reviewed Jan. 29, 2022

    I enjoyed working with everyone on this team. I will definitely use them again! Best customer service that I’ve had in years! Made my home buying experience easy and very pleasant! I’m so happy I found them!

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    Customer Service

    Reviewed Jan. 28, 2022

    We had the best experience ever with Veterans United. We became family. They are super from the beginning until the end! They did everything in a timely matter, they responded all of our concerns and they made the process a breeze. I promise you you won't regret at all having them as a lender. I am so satisfied and happy they made our family dream come true!

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    Customer ServiceStaff

    Reviewed Jan. 28, 2022

    Kristin **, Chris **, and Barno ** laid all of my fears and concerns to rest! Any question could be asked and answered via text, email, or a phone call. I've NEVER had an experience with people so EASY to reach. They are friendly, knowledgeable, and hands down the best team I've worked with! I have and will recommend them to everyone I come across and will always sing their praises. We were able to close in 3 1/2 weeks because of their diligence and attention to every detail. Thank you for making this process easy!

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    Customer ServiceOnline & AppStaff

    Reviewed Jan. 28, 2022

    I highly recommend Veterans United to anybody looking to buy a home. Everything was made easy through their website. The process was headache free, and they will guide through it. They along with Frost Real Estate are a great team together. Their communication between both aspects of buying a home was amazing to say the least. Joshua ** (Veterans United) & Ashley ** (Frost Real Estate) really did a great job.

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    Staff

    Reviewed Jan. 26, 2022

    It was a new experience that I'm glad I had the chance to go through it. I couldn't have made it without the help from Amber and her team. A special thank you to my realtor Derek. He was there with me throughout it all. Thank you for everything.

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    StaffLoan Process

    Reviewed Jan. 25, 2022

    Veterans United went above and beyond to make my first home buying experience as pleasant, simple and stress free as possible. Their loan agents consistently went out of their way to find solutions, explain the process, and answer every question I had along the way. Without Veterans United, I would not be a home owner!

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    Customer ServiceStaff

    Reviewed Jan. 25, 2022

    VU is an amazing company. They are effective and efficient. Their communication skills are above average and their team is very knowledgeable. I recommend all that have had bad or unpleasant experience with other companies to give VU a try. I vow that you won't be disappointed.

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    StaffLoan Process

    Reviewed Jan. 25, 2022

    Outstanding team of individuals who is there every step of the way during the home buying experience. Veterans United Home Loan Teams is a Gem to all members who have served this great country or anyone who qualifies for a VA loan. They were loyal to me and I trusted them to navigate me through my first time buying a home Madness. They are hands down your Home Buying Super Hero. Thanks.

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    Staff

    Reviewed Jan. 25, 2022

    The experience with Veterans United was amazing. My Team made the process smooth & easy. No annoying repetitive questions or unreasonable requests. They were on their A game from day 1. I would do it all over again with Veterans United, so glad I did.

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    Customer ServicePunctuality & SpeedRates

    Reviewed Jan. 24, 2022

    I would definitely recommend Veterans United--as a first-time homebuyer, I had a lot of questions, and answered everything quickly and professionally. Even in such a crazy market, Veterans United made purchasing a home a quick and easy process! Great rates too!

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    StaffLoan Process

    Reviewed Jan. 24, 2022

    Mike ** was the best loan specialist one could hope for when purchasing a home. Aside from being extremely knowledgeable, he was very professional and considerate to my family's needs. It was truly apparent that he values family. I feel Mike and his team went above and beyond to overcome every challenge they encountered during my home buying process. I am overwhelmingly grateful for Mike and his team. Their commitment to making my family's dream of owning a home a reality is exactly what makes this organization a success.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 21, 2022

    I would give Joel and his team even higher than a 10 if I could! Great communication and professionalism and amazing speed! They got my loan approved in 20 days. After having a horrible experience with the builders mortgage company, Veterans United was breath of fresh air.

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    StaffTransparency

    Reviewed Jan. 20, 2022

    Veterans United made it very easy throughout the entire process. All the staff kept me well informed and up to date on all the processes and the things that needed to be done. They are very thorough about everything

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    StaffLoan Process

    Reviewed Jan. 20, 2022

    Veterans United guided me through the VA loan process. I had never used my VA before and did not know the steps involved and they were very helpful. I highly recommend Allison **, with Veterans United she was great!

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    StaffLoan Process

    Reviewed Jan. 20, 2022

    Connecting with Veterans United was the most crucial decision that I made during my home buying process. My Loan Specialist Stephen ** and his team not only guided me but also shared their immense knowledge which gave me confidence to buy a house. I am a proud homeowner and I give most of this credit to Veterans United and my Home Loan team. To my fellow veterans - I highly recommend Veterans United.

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    Customer Service

    Reviewed Jan. 19, 2022

    The online process, emails, and calls were well informed. The online steps of things to do before buying house was very easy to follow. Any issue that I have I can easily reach them by phone or email. Always following up to see if we were ok and comfortable of buying.

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    StaffLoan Process

    Reviewed Jan. 19, 2022

    The loan officer I worked with, Spencer ** was very helpful. He ensured that I was able to receive a loan offer that was convenient for me. I most certainly recommend him to other VA buyers. Spencer did his best to assist me with getting approved for the home I wanted to buy.

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    Customer ServiceContract & TermsSales & MarketingPriceStaffLoan ProcessRates

    Reviewed Jan. 19, 2022

    I had a very bad experience with Veterans United. They come off, and advertise, at first as caring about veterans. But if a hiccup comes along they practically write you off. Had a very small road issue and it took days for the loan officer to respond to me. When I got Jennifer ** on the phone she told me that I should go through a different lender. After several days of asking for a supervisor I talked with Carl **. He had told me that I would be just working with him from then on. I did not hear from him again. When we talked he said he would do what he can to do a way that would allow us to close. Not only did they not get back to me on that, the three other times I brought it up I was ignored. Because of them not caring about veterans nor the individual I had to buy back down the rate from the original closing date that cost me $4,000 more. Horrible company that treats veterans as if on an assembly line. If there is an issue they practically throw you away.

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    StaffLoan Process

    Reviewed Jan. 16, 2022

    The process with Veterans United felt easy... The entire loan team was incredible and very good about keeping me on target with each deadline. They were extremely professional!!! If you are looking to have a wonderful home buying experience...Veterans United is a no brainer. Thanks again you guys. ~**

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    Reviewed Jan. 15, 2022

    Easier than expected. Was nervous about using them at first, worried they would be more of a gimmick company. They were great work with and made the whole home buying process much easier than expected.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 14, 2022

    I have had a great experience with Veterans United Home Loans. They were very helpful and very knowledgeable. They answered and were there for me every step of the way. I could call anytime and they were answer my questions. They kept me informed every step of the way of what to do and how to do it. They made purchasing my first home a great process.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 14, 2022

    I recommend VA loans! Fast and efficient! They have a strong team to support your purchases! My loan officer Sam ** is a great partner. Highly recommend! He is a great loan officer! He mailed the materials to our house, and then we established a great connection and communication! He has a strong market development ability! Be patient and have good morals! He manages every customer with heart, and I can feel his marketing skills and enthusiasm and professionalism! We closed our loan and moved into our new home in a month. Thank you Sam for the strong push! I will choose to cooperate with him in the future. I would recommend him to my colleagues.

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    Loan Process

    Reviewed Jan. 12, 2022

    I was really impressed with the Veterans United refinance experience. Throughout the process my questions were answered without delay and my loan team kept in constant contact. I have already started recommending Veterans United to friends and family.

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    StaffLoan Process

    Reviewed Jan. 11, 2022

    Overall, the VA home loan process was an amazing experience with Veterans United! Thank you so much for making this process so seamless. It was much easier than expected! Veterans United was there every step of the way to assist and really made this an enjoyable experience. We're loving our new home.

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    StaffEase of UseLoan Process

    Reviewed Jan. 10, 2022

    Overall, very simple and easy process. The online database that allows you see every step and a to-do list was fantastic and simple to use. The loan team made the effort to make sure the process went smooth, could not have gone any better! They even sent my wife and I a very nice gift when we closed the loan!

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    Profile pic of the author.
    Staff

    Reviewed Jan. 9, 2022

    This company, especially Ross and his team, have a great setup and will help anyone from a first-time homebuyer like me, to seasoned movers! I am suggesting this company to all my military family and friends! Keep up the great work! Also thank Rob ** for the awesome commercials he has done, those are what brought me in, and Ross ** and his team kept me! Great job all around!

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    Staff

    Reviewed Jan. 8, 2022

    The whole process went great! Veterans United is a one stop shop for veteran homebuyers. Kevin ** and the rest of the team did great. Always available and very knowledgeable throughout the process. Highly recommend!

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    Punctuality & SpeedLoan Process

    Reviewed Jan. 5, 2022

    Charlie ** and the boys got my loan closed up as fast as anyone could. I had a bad experience with my bank before this, but Veterans United made it happen. The VU team took the ball into their hands, ran the option, and got the loan approved. I'm so thankful for these guys.

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    StaffLoan ProcessRates

    Reviewed Jan. 5, 2022

    As a first time home buyer, I was apprehensive about the process at first. My experience with Veterans United could not have been better. From helping with all the ins and outs of qualifying for a loan, to ensuring that we got the best rates possible, Veterans United are a wonderful team of experienced, driven and personable individuals who will do anything within their capability to find a solution that best fits your needs. I could not be happier with the service provided by the team, and could not have asked for a better experience.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2022

    They are an excellent corporate team, effective when it comes to responding and made possible my dreams of improving my home and starting a new business. I appreciate all of your time and dedication to veterans.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2022

    From the start to the finish everyone that I have had a pleasure to work with were quick to respond and reached out regularly to make sure we were still on track. The credit recovery was amazing and painless. It took time but once it was through Jodi set me up with Chris and his team and we were in our dream home within a few months. The process took a little over a year but the Veterans United staff made it easy and made my family feel at ease. We were never uninformed and they were very easy to work with.

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    Staff

    Reviewed Jan. 4, 2022

    I would recommend Veterans United to any Veteran looking to buy a home. From start to finish they helped us on everything! Ella and Justin are hands down the best people to work with. I would recommend them to anyone.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2022

    This company works hard to get the results you desire and are quick to respond to questions and requests. There will always be small issues that arise when buying or refinancing a home but they handle those roadblocks really good and they make the process very friendly.

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    Staff

    Reviewed Jan. 2, 2022

    Very understanding and flexible working with in in this trying times after hurricane ida. They worked with me and explained everything clearly. If I wasn’t sure about something and had questions it was explained very well. Also would check in on me to see how everything was going.

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    Staff

    Reviewed Jan. 1, 2022

    Very professional service offered by all teams members. Kara was my rock, as I was able to contact her every day anytime of the day or week during business hours, she was professionally knowledgeable and curious about all items needed from me. She made it smooth sailing from start to finish. I'm now a proud home owner.

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    StaffLoan Process

    Reviewed Jan. 1, 2022

    If Veterans are looking to buy a home with their hard earned VA Benefits, I recommend enlisting Veterans United services. They are excellent from beginning to end. I highly recommend Stacy ** as a loan officer. She will make sure that you are are taken care of and will do everything in her power to facilitate getting the home you desire. She’s the best and we are forever grateful for her efforts!

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    StaffTransparency

    Reviewed Dec. 31, 2021

    Everyone from Dene ** to Skylar ** to Brooke ** was very helpful and great to work with on our first home buying experience. We were very satisfied. They updated us everything there were changes and made sure we were well prepared.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2021

    I've worked with Veterans United on several occasions now, each time receiving outstanding customer service. I recommend them to all my fellow vets and others I come into contact with, who are looking to purchase or refinance a home. When you contact them for any reason, they immediately follow up with you. If you have questions or issues you don't understand, they immediately get you answers and are very thorough in explaining anything you may not understand. What I also like and appreciate, they continue checking on you long after you close, and when things change in the world that may benefit you in your situation, they reach out to to let you know. Highly recommend them, always.

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    Staff

    Reviewed Dec. 29, 2021

    Veterans United made the process of buying a home easy as it possibly could be. The team worked hard to smooth the bumps in the road before we got them. I cannot say enough good things about the team I worked with. 10/10 Would recommend.

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    StaffLoan Process

    Reviewed Dec. 29, 2021

    All parties involved with helping us get our home were fantastic. Stacy ** was an absolutely incredible loan specialist. She worked so hard for us. Our realtor, Nick **, was very helpful with finding homes and answering all of our crazy first time buyer questions. We couldn't have asked for better people to help us through this process. Thank you Veterans United!

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    Staff

    Reviewed Dec. 29, 2021

    Josh was a very helpful person. Every time I had a question he was responsive. He went above and beyond and I would work with him over and over again. There was a time when I thought I hit a wall, and he was very understanding and helped me through it.

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    Customer ServiceCoverageStaffLoan ProcessTransparency

    Reviewed Dec. 25, 2021

    Veterans United makes home buying easy. They are very straightforward and make the whole process a lot less stressful. My loan specialist kept good communication with my realtor so I got frequent updates and I was never left in the dark. They also helped me find a good home insurance. I would definitely recommend Veterans United to family and friends.

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    Staff

    Reviewed Dec. 25, 2021

    I can say this was one of the easiest things I've ever done. The team I worked with got me from pre approved to clear to close in 23 days. I let them know this was my Christmas gift to my family and we made it happen 2 days before Christmas.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 23, 2021

    Courtney and Zack were great from start to finish. From the concierge to the loan specialist everyone was very helpful. Communication is key when buying a home and with this team all questions were answered in a timely manner. Would highly recommend them and Veterans United Home Loans to other veterans.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 23, 2021

    Every person I dealt with was courteous, professional, and a sincere pleasure to work with. I cannot recommend them highly enough. As a veteran, it was nice to be treated with so much respect. I felt truly valued for my business. Several times, they went above and beyond to see that I was happy and informed. Plus, they made the home-buying process extremely easy. My loan team of Joshua **, Travis **, Austin **, Dawn **, and Blair ** were, and are, spectacular at customer service!

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    StaffLoan Process

    Reviewed Dec. 23, 2021

    I was uncertain if I could even get approved for a home loan, and Veterans United worked with me and guided me in how to raise my credit score, and got me approved for my forever home. Shane ** and his team were outstanding every step of the way through my home buying process. I will always recommend Veterans United to my friends and fellow service members.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2021

    Great experience, considering I thought it would a daunting experience, it was surprisingly easy and straightforward, the team working with me was great, communication was quick and helpful. I would definitely recommend VA United for sure.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2021

    From the beginning to the end of the process communication was spot on. I really appreciated the fact that when I had a question I did not have to wait long for a response. The team was amazing and I would definitely recommend Veterans United to anyone looking for a new home. Thank you!

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    StaffLoan Process

    Reviewed Dec. 22, 2021

    My experience was awesome and I would definitely recommend Veterans United to anyone. I would also use you guys again in the future. My loan officer Jon was the highlight of the whole process. He is extremely knowledgeable, and seemed to always be available to us for anything.

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    Loan Process

    Reviewed Dec. 22, 2021

    I really love Veterans United. This was my second home loan and the process couldn’t have been easier, from the time I applied to the time I walked in to my house it took 6 weeks. I will use them again.

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    CoveragePunctuality & Speed

    Reviewed Dec. 22, 2021

    My experience was quick and easy. Underwriting was not as hard as I've heard others say. I had all of my documents ready to send as fast as possible. From putting I'm an offer, to inspection, appraisal and repairs it was less than 6 weeks. I'm a homeowner now.

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    Loan Process

    Reviewed Dec. 22, 2021

    Veterans United Home Loans is the way to go for any Veteran. They take the worry out of buying a home and are so great to work with! Highly recommend with 100 stars! Dan, Jill, Sara and Shay rock! Happy!

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    StaffLoan ProcessTransparency

    Reviewed Dec. 21, 2021

    Our overall experience was great. Everyone was very helpful and patient every step of the way. Easy to submit documents without a lot of hassle and and my loan team always kept me up to date through the whole process.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 20, 2021

    Veterans United was such a pleasure to work with in obtaining and processing our home loan. Everyone there was outstanding with follow-up and keeping us in the loop during the entire process. They all went the extra mile for us in every department and the entire process was the simplest and most efficient experience we have ever had! We would absolutely recommend this company to anyone needing or wanting a home loan!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2021

    Veterans United and their team could not have been more professional. If you are looking for a good deal with GREAT customer service, this should be your first stop. They took the stress out of buying a house, and I was able to continue my daily activities without interruption. Such a great house buying experience.

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    TechSales & MarketingPunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Dec. 20, 2021

    If you're looking for a home, Veterans United Home Loans is the place to go! Everyone on the team will keep in contact with you and update you on everything, I'm very thank for their ad that popped up and showing me this amazing team. I will always recommend this Loan provider because they treat you like family before and after you get your house. When they found issues they fixed them real quick. My wife and I will always be thankful for this team!

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    StaffRates

    Reviewed Dec. 20, 2021

    Everyone with Veterans United treated us like we were the most important people they were dealing with, ever! They always looked out for our best interests during the entire process. Gwen **, Tegan **, Heidi **, Tony **, and Alaina **(I hope I didn't miss anyone). My entire team is the best of the best! Knowledgeable, helpful, professional, respectful and thorough. I will absolutely recommend Veterans United to everyone I know (and those I don't know yet, if given an opportunity).

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    Loan Process

    Reviewed Dec. 17, 2021

    Overall there was many stoppages during the loan process....None of it from your company...It was eternal things on my end. It was a great experience and will recommend your company to others if they looking for a VA home loan. Thank you

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    Staff

    Reviewed Dec. 16, 2021

    In giving thought to the entire Veterans United process, I realized that I could have purchased a home many years earlier, and the process of purchasing a home has been made much easier than my previous home buying experience of thirty-years ago. I did in fact sit on the fence, so to speak, for a very long time, and if a Veteran is giving thought toward purchasing a home my recommendation is to go ahead and make the purchase using Veterans United as your guide. You'll be very glad you did!

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    Customer ServiceStaff

    Reviewed Dec. 15, 2021

    I will definitely recommend this services to other veterans. Audrey, Stacy and Jordan has given nothing but exceptional customer service. The amount of care and genuine concern for their client shows through their written and verbal communication. Not a step was left unturned and even when there was a slight snag toward the end of the closing Stacy and Audrey made it happen. They did not want me to stress and I couldn't tell from their side it was stressful for them. They made it happened and now I am in the home of my dreams! Thank you, Veterans United for hiring such great employees!!! This Veteran was truly appreciated!

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    Staff

    Reviewed Dec. 15, 2021

    This team is phenomenal! Kim, Caitlin, Sarah, Joedi, Miranda! We will never buy/sell a house again without them! Such a smooth transition from pre-approval to house shopping to closing. Everyone was so efficient, professional and friendly to work with. Buying and selling houses is stressful, but the VU team took care of it all!

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    TechStaff

    Reviewed Dec. 14, 2021

    This company puts everything upfront as though they are going to do everything in the world for you. Don't be fooled. They have no sense of urgency. We were already into a contract situation when told they only handle certain types of homes. It would have been nice to know this upfront. They are like any other "We are here for the Veterans" Hype. There are better lenders. I should have known something when my real estate agent said, "oh no, you are using Veterans United?" Yep. It was a huge mistake.

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    CoverageStaffLoan Process

    Reviewed Dec. 14, 2021

    VA loans can be pretty stressful, but Veterans United was able to help us through all the ups and downs allowing purchase our forever home. The process was as easy as possible with all the different special employees. They had everything covered to make sure the transition smooth.

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    Reviewed Dec. 14, 2021

    We want to thank Veterans United, Tim ** and their entire team for all the hard work behind the scenes. This was our 3rd time purchasing a home and it was the smoothest and simplest home buying experience of all.

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    StaffLoan Process

    Reviewed Dec. 13, 2021

    I should have started with Veterans United to begin with! I went with a local lender for my first mortgage, and they just didn't get how to handle VA loans although stating that they did. A lender not knowing the VA loan process caused a significant amount of stress and extra work with underwriters on my part to provide clarification on law and calculations related to how this type of loan works. Veterans United does this for a living. I was amazed at how organized their web interface was, and how streamlined they have their processes. The team assigned to me was professional and courteous, and made me feel like my refinance was the highest priority. I never knew that this process could be exciting and stress free, and that's what Veterans United has created here for you.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 12, 2021

    Great company and go above and beyond to make sure you are comfortable every step of the way. When I had questions in regards to the process they were quick to respond and make sure if they didn’t know to lead me in the right direction.

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    Staff

    Reviewed Dec. 12, 2021

    The entire process was great! I actually had a team of experts there to make sure I was taken care of! They even researched nearby schools and other attractions near my new house for me. If you're looking for an experience tailored to you, I recommend Veterans United 1000%!

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    Reviewed Dec. 12, 2021

    I highly recommend using Veterans United when purchasing your next home! We have bought two homes with them now and we cannot imagine an easier process during a PCS move! You will not find a better company to work with during this process.

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    Staff

    Reviewed Dec. 12, 2021

    I am extremely pleased with the care and attention that everyone I dealt with showed to me. It made the home buying process essentially stress free for me and I don’t think there is anyone anywhere that could have delivered a better service. Great Job.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 12, 2021

    Outstanding communication and flexibility with trying to buy a house in this market. Pre-approvals letters were super smooth and easy. Closing was quite complicated in my situation due to difficult sellers and the loan team managed everything perfectly!

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    Staff

    Reviewed Dec. 11, 2021

    If you are looking to purchase a home look no further!! My team was Kyle **, & Derick **. They are fantastic & beyond! I was able to close on my home on time. That may not sound like a big deal, however.... We were able to close out a lot quicker than usual. Around a month sooner I think it was! Please look up these two guys because Derick **, & Kyle ** are the absolute best!!! I love my home, and can never thank those two guys enough!!! Semper Fi

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    PriceStaffRates

    Reviewed Dec. 11, 2021

    Thank you once again for helping our family buy our first home. It was always something that terrified me but you all made the experience fun and exciting. Especially in a time where prices are high we were able to find a home without feeling rushed or pressured in any way. Thank you!

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    Loan ProcessTransparencyTimeliness

    Reviewed Dec. 10, 2021

    The process was (for me) very easy. Every task that was given to me in the portal, I made sure to complete them the same day. Any explanations I had to complete or anything I wasn’t sure about, they were answered immediately by my loan team.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 10, 2021

    As a first time home buyer, I thought it would be difficult for me to apply for a loan and picking the property that was right for me while leaving in a different State. These Good set of people really helped me with the process and making me feel at ease. I was well informed, coordination, and communication was on point. All my questions amd concerns were settled. I am thankful for my Loan Officers and my Realtor.

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    StaffLoan Process

    Reviewed Dec. 9, 2021

    As first time home buyers, we were a little nervous when we started this journey. The whole Veterans United Team (the loan officer, loan coordinator, and the concierge) and the Agent referred through VU have all been an absolute pleasure to work with. They were all there every step of the way to guide us through to a smooth close. We know who we will reach out to in the future if we decide to look for another house.

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    StaffLoan Process

    Reviewed Dec. 9, 2021

    My current lease was due to expire at the end of December. VU was able to get my loan processed and approved just in time! VU paired me with their best Loan Specialist in Derek ** and with the best real estate agent in Kentucky, Denise **. Thank you to the entire team for getting this veteran a new home in time for Christmas!!! Happy Holidays!!!

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    StaffLoan Process

    Reviewed Dec. 8, 2021

    Veterans United along with my Loan Officer Sydney and my Realtor Kimberly made the entire home buying process as pain free and simple as I think it could of been. All questions were answered and concerns alleviated during the entire process. I would easily recommend them to anyone looking to purchase a house.

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    StaffLoan Process

    Reviewed Dec. 8, 2021

    Veterans United is the best home loan company in the world. They was very communicative, very active and very professional. I would recommend Veteran United to anyone that is a veteran or veteran related. I am very satisfied with the home loan process, from the beginning to the end.

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    Staff

    Reviewed Dec. 7, 2021

    The team took the time to send my kid's gifts, which meant a lot to my wife and I, and made sure we had all the information we needed once the papers were signed so we could easily set up utilities and other services! 100% recommend Veterans United for home buying!!!

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    Staff

    Reviewed Dec. 5, 2021

    I highly recommend Veterans United. They did an excellent job. I couldn't be happier. Thank you Veterans United for your hard work and professionalism. Jason ** and his team went above and beyond to make sure I was taken care of.

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    Punctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Dec. 5, 2021

    I was very impressed by this experience. The site is easy to use and get what you need done quickly. My team was very prompt, professional and friendly. I would recommend to any Veteran and will use them again should I need to.

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    StaffLoan Process

    Reviewed Dec. 4, 2021

    Know that if you have Nate as your Loan Specialist, you're going to have the smoothest closing process ever. He will be there to answer any questions you have. He is just the best! You can't go wrong with this veteran friendly Mortgage company.

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    Loan Process

    Reviewed Dec. 3, 2021

    Veterans United delivered more than I could have ever expected when I applied for my loan. I had a team assigned to me that worked hard to make sure the process went as smoothly as possible. If I ever buy another home, I would choose Veterans United without hesitation.

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    Reviewed Dec. 2, 2021

    Being involved in real estate I've dealt with many mortgage companies and Veterans United has performed heads above the rest. Great people in a great company. All questions were professionally answered in a timely manner.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2021

    From day one, they explain the process and answer any questions you have. They don't keep you waiting and seem to always be available. If they aren't available right now, you can be sure you'll get a call or message as soon as they are. The only issue I would've had is I'd have went with someone else. They take care of the whole process, start to finish.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Dec. 1, 2021

    VU is an outstanding company. Made the refinance process quick and effective - in spite of Covid - set realistic goals and expectations throughout the process and was able to get me an amazing rate when other big name national companies had been unwilling to work with me because I was self employed during Covid.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 1, 2021

    Very easy and simple process. Probably the best I have experienced in a home closing. The team were very responsive and explained everything thoroughly. They even sent personalized gifts to my pets prior to closing to add that little extra touch. Only thing I recommend is get a good quality Title company for closing. The one I used did not keep in good communications with Veterans United and there were some hidden fees that were put in we were all unaware of. But HIGHLY HIGHLY recommend using them especially if you are a Disabled Veteran.

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    StaffFollow-Through

    Reviewed Nov. 26, 2021

    Zach and Kaelynn made me a promise at the beginning of this process, and they did everything they had to to keep that promise! After Hurricane Ida, my family and I didn't know what the future had in store for us...but we knew God had something special planned. It was definitely a journey, and He placed these two angels in my path! I know they were specifically chosen for the special kind of case I had. Needless to say, THEY DELIVERED! I closed on my home the day before Thanksgiving, just as they promised. I gained new family members with this home-buying process! Thank you, Zach ** and Kaelynn **.

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    Reviewed Nov. 24, 2021

    Just saying “Thank you for your service” is one thing. What Veterans United does for their Veteran clients is hands down the real “Thank You”! The process from start to finish was effortless in my part, again, thank you!

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    Staff

    Reviewed Nov. 24, 2021

    Veterans united is amazing! They answered every question no matter how crazy. The people are amazing and caring! They will guide you every step of the process and they really care about the people they work for (you).

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 24, 2021

    Very easy and efficient process. Loan team was knowledgeable and quick to respond to any questions I had. The website kept everything in order and showed what needed to be done and what was already done. Highly recommend using them.

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    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2021

    I feel very happy with Veterans United. When the process began I immediately saw good things happening, and felt reassurance for making the choice to go with them. Was treated like a VIP early on, and they made very clear what to do, and how to proceed every step of the way. I'm super grateful to them, and recently closed on my house deal. They literally helped me to start my dream, and new phase of my life. Thanks for helping make this the best possible home buying experience!

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    PriceStaffLoan ProcessRates

    Reviewed Nov. 23, 2021

    9 for all, as there is always room for improvement. Thanks to the team for helping me purchase my very first house. I wasn’t happy with my previous loan amount especially starting from a bank that I’ve been with since enlistment back in 2012. The numbers VU gave me were to what I needed given the price of the houses around the area. I’ve been working on repainting the interiors and I am very happy with the result and glad that I was able to acquire the house with the team I have.

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    Reviewed Nov. 22, 2021

    I had a great experience with Veterans United. They always made me feel like we were a priority, and never tried to talk me into anything I wasn't comfortable with. I would highly recommend Veterans United to any veterans trying to purchase a home.

    Alexis

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    Customer ServiceStaff

    Reviewed Nov. 22, 2021

    The team we had working with us was excellent. Haley, Matt, Josh and Kari made the whole process as smooth as possible. Their proactive approach and constant communication was very much appreciated. Thank you very much to the team for getting us into our home!

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    Staff

    Reviewed Nov. 19, 2021

    The home refinance process was easy and painless. Devin and Derrick were professional, knowledgeable, & ensured I knew what was going on every step of the way. Veterans United is a great company and I highly recommend!

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    Staff

    Reviewed Nov. 18, 2021

    As first time home buyers we were nervous, but Aaron ** and his team at Veterans United were very patient, answered all our questions, and made the home buying process comfortable and easy for us. Highly recommend!

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    Loan Process

    Reviewed Nov. 18, 2021

    They were super easy to work with throughout the entire home buying process, from loan approval to closing. With all being done online, it made the coordination process simple and easy. Highly Recommend!!

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    Reviewed Nov. 18, 2021

    Veterans United has truly been a blessing to work with. They don't back down or give up when a few obstacles are in the way, They made buying a house seem too easy and smooth.. Thank you so much. I will be working with you again in the future.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2021

    The staff at Veterans United took the uncertainty and stress out of the home buying experience. Their phenomenal customer service as well as follow-through was exceptional to say the least. Amazing!!!!

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    StaffLoan Process

    Reviewed Nov. 17, 2021

    Overall experience using the VA loan was awesome! We had such a great team. From our loan officer to our home buying concierge all the way to our real estate agent. We couldn’t be happier with all of them! They continuously went above and beyond to ensure my family was taken care of.

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    Staff

    Reviewed Nov. 17, 2021

    Highly recommend!! The entire process was easy and the team is very responsive to any questions. The home buying experience was done from the other side of the country and they made me feel as if we were in the same room.

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    Staff

    Reviewed Nov. 16, 2021

    Absolutely excellent experience!!! I have never worked with such a patient, knowledgeable, and sincere group of people. Josh and Ashley are awesome! I cannot recommend them enough! Thanks Veterans United!

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    StaffLoan ProcessRates

    Reviewed Nov. 16, 2021

    Veterans United made my home buying process easy. The teams are attentive and respectful. They did the work to apply my veteran service and detailed my loan to my preferred financial plan! The VA loan requirements were smooth and not difficult. If you want a loan with a low rate and a secure home, hit apply! It's THE best home buying experience I have had thus far!

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    StaffLoan ProcessRates

    Reviewed Nov. 16, 2021

    We have previously purchased three homes using our VA Loan benefits and used a different lender. Now that we have been introduced to Veterans United, we will never use another lender. Their rates are competitive and they treated us respectfully during the entire process. They were accessible and responsive and did everything in their power to ensure a successful experience.

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    StaffTransparency

    Reviewed Nov. 14, 2021

    This process was unstressful, and Veterans United was transparent throughout the process. We did not think we would be able to own a home yet, and we are in our home! Katie was transparent and helped us through the process. Jodi our realtor was fantastic and helped us find our forever dream home.

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    Staff

    Reviewed Nov. 13, 2021

    Veterans United were amazing. They helped my family get the dream home we never thought we could get. Their staff were very helpful and answered the vast amount of questions I had, with utmost professionalism. Granted, they had great interpersonal skills as well. Thank you Veterans United!

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    Online & AppStaffEase of Use

    Reviewed Nov. 13, 2021

    If you want a stress-free experience to use your veteran benefits to find your dream home, Veterans United is it. The entire team was extremely knowledgeable and professional while being there alongside us every step of the process. Their website was super user friendly. Trust me, from one vet to another, this is where you want to be.

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    Reviewed Nov. 13, 2021

    If you are a veteran and on the fences about Veterans United, I'll just say, DO IT. As a first time homebuyer, I panicked after my offer was accepted, but in the end everything turned out very smooth and I am more than happy how easy it was to work with Veterans United.

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    StaffLoan Process

    Reviewed Nov. 11, 2021

    Veterans United was great to work with. They make the loan process easy with online access to account and list of forms needed for loan. Our loan team was always helpful and on top of what we needed to keep loan on track.

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    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2021

    Easy process to follow, uploading files is simple, and you have a team to support any questions that you may have during the process, overall good experience! The team I worked with was prompt and professional.

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    Punctuality & Speed

    Reviewed Nov. 10, 2021

    Veterans United made it incredibly easy to buy a home even as a active duty sailor on a tight underway schedule. The process was super easy - they basically handled everything. Couldn’t have been better.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 10, 2021

    Entire process was smooth. Received instant feedback and support when needed. The staff was always available by means of phone call, email or text with quick feedback. The process was explained thoroughly from beginning to end. They were also very reassuring. Also had a team to help me set up utilities and organize moving.

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    Rates

    Reviewed Nov. 10, 2021

    The Veterans United team made my refinance process go very smooth, all my questions were answered, and every step was made clear from start to finish. They worked at getting me the lowest rate and made the closing go effortlessly. Highly recommend this company to other veterans.

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    Staff

    Reviewed Nov. 7, 2021

    Excellent Service with Veterans United in assisting me in selling and closing on both properties within 24 days for job relocations. They Assisted me in relocating cities from Nashville to Chattanooga Areas. Highly recommended for my fellow veterans.

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    Reviewed Nov. 7, 2021

    Veterans United is who you want to work with. They truly have your back. Ask for Kendra ** and Matthew **. You will not be disappointed. Strongly recommended. I would go through the process again with this team.

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    StaffLoan Process

    Reviewed Nov. 7, 2021

    We highly recommend Veterans United of your seeking a VA loan. They were outstanding from start to finish. Everything was done in a timely and professional manner and my loan team was especially fantastic. 5 stars, 2 thumbs up!!!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 6, 2021

    Do not hesitate to call VU when you begin looking for a home loan. My loan agent and team were with me through months of what is a very intense process and kept me informed every step of the way. Here are some quick takeaways:
    -If I called and the loan agent was busy with another client, I received a callback within three minutes.
    -Every one of my emails was responded to within twenty-four hours.
    -My loan agent patiently answered my unending questions.
    -I NEVER felt ignored, pushed off (even though my closing date was months away from the beginning of my process), unimportant, or like a quota or statistic.

    Bottom line: VU will always have my business. Period.

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    Staff

    Reviewed Nov. 5, 2021

    Wonderful experience! I would recommend Veterans United to any service member or veteran looking to purchase a new home. The team provides outstanding service what an amazing group of professionals. So pleased my wife and I came across veterans United when we became serious about buying our next new home.

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    Rates

    Reviewed Nov. 5, 2021

    Scott took special interest in my home buying experience. Working with my realtor, seller and other parties, he took the guessing out of what I should next. Loved the experience as first time home buyer. Great Job.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2021

    If you are buying a home and you are a veteran please use Veterans United. It is very easy from start to finish. You don't have to worried about what you need to do as when you get home you will have "TO-DOS" on your VA Home page, just do them and the process moves forward. Everyone is so professional too if at any point you get hung up or you need a exception they explain the process, you do it and you're on your way. Thank you Veterans United for truly Honoring service members and veterans the way you do! It's truly rare for companies to treat people who signed the dotted lines to give their life if need be for country the way you guys and gals do! THANK YOU!

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    CoverageLoan Process

    Reviewed Nov. 1, 2021

    Using Veterans United Home Loans was the best decision we could’ve made in the purchase of our new home! The whole process was as smooth and easy than we could ever expected. I HIGHLY recommend anyone who needs to finance a new mortgage to use Veterans United and their whole team! They truly treat you like family!!

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com