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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 8 Reviews 1035 - 1235
    Customer ServiceCoveragePrice

    Reviewed May 11, 2023

    If you are a veteran, you want to work with Jerry and the VU team. The checklists are very easy to go through as the website has everything spelled out. All closing costs are sent for your review. You can also get your utilities set up right at the website. This was my first time buying a home and I had my coworkers talking through their horror stories through underwriting. Matt was always straight to the point and would ask for everything he needed and it has to be on time. When he asked me, I would follow up and the communication flowed smoothly which made the process great.

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    Staff

    Reviewed May 10, 2023

    This is my first home! I thought that I would never have the opportunity to become a homeowner! My own home where I can retire and make it into my oasis, my own paradise! I worked hard to get to this point in my life and to have Veterans United to help and support me through this process has been amazing! I cry each time I hold my keys in my hand knowing that they are the keys to my dream! Thank you! I am even prouder to be a United States Veteran!

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    Staff

    Reviewed May 9, 2023

    The best possible experience. Everyone involved seemed to take a lot of pride in providing the best service they could. It really helped to make what could be an overwhelming experience very pleasant.

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    StaffLoan Process

    Reviewed May 8, 2023

    The loan officers and concierge team were very knowledgeable and there to help me every step of the way. This is the second home I have purchased and Veterans United made it easier than buying my first home.

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    StaffLoan Process

    Reviewed May 5, 2023

    Stephen, Greg, and the team were awesome. I highly recommend Veterans United for your home loan. We dealt with very difficult sellers who made our home buying experience very stressful. Stephen and Greg were there with us every step of the way. You guys are awesome!! Thank you so much.

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    Customer ServiceStaff

    Reviewed May 4, 2023

    You all were amazing. This was an easy, stress-free experience and each step of the way, we felt each member of the team was in our corner. Would recommend Veterans United to any Veteran in the market and will definitely use their services again in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 3, 2023

    It was an absolute pleasure dealing with Veterans United. From the start they were very attentive and friendly, would respond any question or concerns quickly, definitely won me and my wife over. That's why we ended up going with V.U even over the bank we have used for years. Awesome experience, it was made enjoyable and easy for us, would recommend V.U to anybody.

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    Punctuality & SpeedStaff

    Reviewed May 3, 2023

    Great lenders to work with. Very thorough and easy to understand. Major kudos. Would recommend to any veteran. They make everything so easy to do and is done in a very timely fashion, impressive speed and hassle free.

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    Staff

    Reviewed May 2, 2023

    I have purchased or refinanced homes at least 10 times in the past both thru the VA and Conventional. I have never dealt with anyone as thoroughly knowledgeable, hardworking and pleasant as Veterans United. They take your situation personally and do everything they can to make it all come together for you. When it looked grim at times, thru setbacks, twists and turns they made it happen. What a crew!!

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    Staff

    Reviewed May 2, 2023

    My Veterans United team worked diligently and treated me like family. They really take care of you as a customer making your home buying and moving experience very easy. They really do treat you like you are their only client.

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    Reviewed April 29, 2023

    This experience has been full of emotions and through through them all my team has been there for them all. Any questions I had or anything they were always right there. They kept me grounded. I could not have asked for a better team to share this experience with.

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    Loan Process

    Reviewed April 28, 2023

    This is my second closed VA loan with Veterans United. Overall, it has been an incredible experience. On behalf of my wife and I, we would like to thank our loan team for all the hard work and time they put in to make this possible for us.

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    Customer ServiceStaff

    Reviewed April 27, 2023

    Everyone on this team was incredibly supportive during a fairly stressful time for me. Having a dedicated team of actual people following me through the entire process was such a relief. Consistent communication, responsive, and kind!!!

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    StaffLoan Process

    Reviewed April 26, 2023

    Exceptional experience; I am deeply appreciative of my team at VU. Everyone was on-page and collaboratively worked to ensure my experience in obtaining a loan and securing a home was smooth. The gifts sent really added to the overall experience and made me feel like more than just a customer. It meant a lot; as a widow buying a home on my own after >15 years, I deeply appreciate those personal touches to make the process human and feel more like a professional relationship, not just another number. Thank you. Highly, highly recommend!

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    CoveragePriceStaffRates

    Reviewed April 25, 2023

    I was living in bad circumstances in an elderly apartment building. Mike, Brittany, Kim, and Emily worked diligently for me to get the home of my dreams and get me out of there. Every one of them worked above and beyond for me. God sent me angels and they didn't stop until everything was accomplished. They are the best and they did their homework to get me the best prices on insurance and everything. I just lost my Husband and they all took over to help me. I can never thank them enough for their Love, and Hard work to get me to closing. They worked overtime for me. God Bless you all, and know that I am Grateful and Blessed to have you all in my Life. I Love Y'all.

    Cheryl **

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    Staff

    Reviewed April 25, 2023

    This was my first time buying a home and the entire time the team kept me informed and answered any questions I could come up with! Throughout the whole process they kept me well informed on anything I needed to submit. They put me in touch with a fantastic real estate agent in my area and helped me to find the home of my dreams.

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    Staff

    Reviewed April 23, 2023

    It was a genuine pleasure to work with such a great group. They are in your corner for every step of the process. It helps to have that assurance when making such a big decision and gives you peace of mind.

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    Customer ServiceMaintenanceLoan Process

    Reviewed April 22, 2023

    From start to finish. My team with Veterans United stayed in touch with not only me, but my realtor and builders. Kyle ** was my senior loan coordinator. He was beyond awesome and answered every call and message. He was even communicating with me out the office and during lunch breaks. He went above and beyond to ensure this process was as smooth and easy as possible. He is the type of coordinator we all should experience with buying a home. The entire Veterans United team moved as one. Everyone worked perfectly together and communicated together. It was such a great experience. Kudos to the entire team. You guys were Awesome.

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    Staff

    Reviewed April 19, 2023

    During all these process we felt like family, the treatment was excellent, backed up by a team of very Professional & very knowledgeable in the industry , we were blessed by having Veterans United next to us during this process. Thank you.

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    Staff

    Reviewed April 19, 2023

    When I first started looking for a home, I looked at Veterans United in another state. There, they pulled me around left and right, so I put my search on hold. When I moved home, I decided I would start my search again and reached out to VU again. This time, I was gifted James **. He was a pleasure to work with and the team I was given did a phenomenal job at helping our dreams come true. We are more than happy with the home they helped us close on, but we wouldn't have been able to do it without the amazing team we had. Thank you, VU. We love our home!

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    Staff

    Reviewed April 16, 2023

    As a first time home buyer, I was expecting this process to be stressful. My team at Veterans United, not only removed the stress- they made it enjoyable. It went so smoothly, my closing moved up a whole week. (We even closed in less than 30 days.) They answered any and all of my many questions and made me feel confident about my desire to buy from beginning to end. I highly recommend their services and wish all to have such an amazing experience as I did!

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    Customer ServicePunctuality & SpeedLoan Process

    Reviewed April 15, 2023

    This is the second time I've worked with Veterans United and Hunter. Hunter made it easy to transfer veterans' benefits to new purchase. If Hunter was out of office, his back up would call to answer any questions. Sam, loan coordinator, walked through everything needed to finish ahead of closing date, which resulted in closing a week early this time. Love VU portal and dashboard! Portal made the exchange of information easy. Uploading documents is safe and secure in the portal. Many documents were signed inside the portal which made closing go quickly, as opposed sitting and signing a lot of loan documents at the closing table. It has been two great experiences!

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    Staff

    Reviewed April 14, 2023

    As a first-time homebuyer, I felt so lost walking into the whole process of buying a home. I knew I wanted to buy but I didn’t know where to begin. Veterans United gave me an incredible support system and tons of resources to access, and they made buying a home feel seamless, accessible, and attainable. Every time someone asks who I went through to buy my home, I recommend Veterans United because of their incredible support and service. Forget boarding an aircraft first, getting to work with the team at Veterans United, now that the REAL benefit of being a veteran. Thank you to everyone who helped me!

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    Staff

    Reviewed April 14, 2023

    This was the smoothest process I have ever experienced in buying a home. They mentioned that this is what they try to achieve but the team here went above and beyond in helping me and my family buy our home. This should be a model practice for other team members to follow and take as lessons learned. Thank you to Drew, Brandon, Jonathan, and the rest of the Veteran United team. You have earned my trust and confidence as a customer and a veteran.

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    Customer ServiceTechPriceStaffLoan Process

    Reviewed April 13, 2023

    Amazing informative team who have helped me secure a home loan even when I never thought it be possible. I had a lot going on in my life in the last few years almost dying with brain abscesses, a bitter long divorce, and custody issues with my ex. I found that after the divorce the home I lived in was awarded to my ex wife. With little money, and not sure if I would ever have the chance of home ownership again the folks at Veterans United talked me through the process and gave me a shot at being a homeowner again. I just closed on my house. Things are looking up for my future. I have to give a huge shout out to Julia ** of the Veterans United team. She walked me through the process and kept in touch the entire time.

    It was an amazing experience. Can't give everyone on the team enough praise. It was all worth it in the end. Not hard to do at all, they broke everything down simple for me. When I had questions they really helped me out. Huge shout out to them and their team. Thank you all again for the chance at Home Ownership. I appreciate you all and everything you did to help me out. I rave to all the other vets I see about you all. I will always refer them your way if they are in the market to buy a home. You all are rock stars. Thank you again and again.

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    Reviewed April 13, 2023

    I will be using the Services of Blake **'s team again in the future. They have a loyal client in me. I refer all my veteran colleagues to Veterans United. I appreciate the time that everyone put forward to get me past the finish line. We closed on the house in 3 weeks.

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    StaffLoan Process

    Reviewed April 12, 2023

    Dan ** was our loan officer. Awesome job. Chance ** assisted. Awesome. Katie ** was our concierge. Awesome. Lisa ** was our real estate agent. Awesome. 10s all around! VU website has a lot of great articles...READ THEM. Don't be afraid to ask questions. They can't help you with a problem they don't know exists.

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    Punctuality & SpeedStaffLoan Process

    Reviewed April 10, 2023

    We originally shopped around with several mortgage companies for a home loan, but no company compared to Veterans United. The extra time and effort made by our team, was incredible. Ross, Bethany and Jason were all so very helpful in making the process fast and easy. We are now in our new home thanks to Veterans United and would recommend them to any of our active and ex-military family and friends. Thank you.

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    Staff

    Reviewed April 10, 2023

    Hey Hannah!!! I thank you and your team from the bottom of my heart. I couldn’t have ask for a better team and home lender to assist me through this process. I’m going to keep you all contact number lock in. Thank you all again!! Amazing Team❤️❤️❤️ Emily, Sarah, Jake, Hannah.

    Sincerely,

    Katina

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    Customer ServiceLoan Process

    Reviewed April 9, 2023

    Everything we spoke of start to finish, just a call away. Everyone on the loan team was on point. Great experience at the end of the day in my house and well appreciated. I would recommend any Veteran to see what they have to offer.

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    Punctuality & Speed

    Reviewed April 7, 2023

    I wish that I had known about Veterans United when I purchased my first home back in the early 2000s. I am utterly surprised and very pleased with how quickly and efficient the entire process was. Team Andy (Andy, Jake and Skylar) was an absolute joy to work with. They kept me informed if any hiccups arose, assured me they were on top of everything, and worked it all out -- as a matter of fact, I actually Closed on my home a day early! I give Team Andy my deepest gratitude and thanks for all their hard work. God Bless You All and your families. THANK YOU, THANK YOU, THANK YOU!

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    TechStaff

    Reviewed April 7, 2023

    Great experience working with actual people we were able to get to know. We felt like family working with Veteran’s United, and that’s a hard thing to find these days. We had a unique situation that took some extra effort on everyone’s part. I was anxious to see how they would handle it and they did a fantastic job. It will be very hard to get me to change mortgage providers after this experience.

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    Staff

    Reviewed April 6, 2023

    My team made this easy and straightforward. They were always on stand by to answer any questions in a polite and respectful manner. 11 out of 10 best home buying team out there! Shannon ** and Lindsey ** both did stellar making my first home-buying experience easy and stress free. Amazing job team. And Thank You!

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    Staff

    Reviewed April 5, 2023

    Veterans United was amazing. We loved the little gifts along the way, flag, movie night box, etc., and the windchime they sent us when my brother passed away really let us know that they cared. Great Team.

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    Transparency

    Reviewed April 4, 2023

    Love Veterans United and I wish I would have found them sooner! The process was simple, clear and straightforward! Everyone was easy to work with and they kept me up to date on the status and process. Being able to do everything online reduced the amount of time we had to spend in the office at closing.

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    TechStaff

    Reviewed April 2, 2023

    First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!

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    Staff

    Reviewed April 2, 2023

    I humbly thank and appreciate this wonderful team of people at Veterans United. You guys were great, very helpful and welcoming. I would definitely work with you guys again and will definitely recommend you guys. Thanks for all your hard work.

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    Staff

    Reviewed April 1, 2023

    I'm a first time home buyer and Veterans United made the entire process go very smoothly. They answered any questions and concerns I had and were always very professional. I would definitely use them again!

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    StaffLoan Process

    Reviewed April 1, 2023

    My experience went smoothly. Closed in about a month and could have been quicker if not for the VA appraisal taking 2 weeks. Mike worked with me in getting a competitive loan and the team was very responsive.

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    Punctuality & SpeedStaffRates

    Reviewed March 27, 2023

    Rett ** and his team are extremely professional and timely! If you are looking for great rates, a great team, and fast closing experience, Rett ** and his team are perfect for you! Start to finish was less than a month, and now we have the home of our dreams with tons of perks to follow! Semper Fidelis and Ductus Exemplo to Veterans United, Joshua & Rachel

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    Sales & MarketingOnline & AppStaff

    Reviewed March 26, 2023

    Mike was awesome. He made the home buying experience easy and understandable. Sarah was amazing. As soon as she asked for a document and I sent it, she would ensure to upload it. The entire process with VA was great. Lots of moving parts but the app made it very simple to ensure you understood what step we were at.

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    Punctuality & SpeedBillingHonesty & Transparency

    Reviewed March 25, 2023

    Wow where to begin. My Wife and I never thought we would get to this point of our lives. When my wife and I married never in our wildest dreams did we think we would own a home. We would sit down every week and struggle with what bill to pay, how much could we spend on groceries for the month. I can't explain the sheer fear we had together day in and day out wonder if we would own a home. My wife and I would for years flip through Trulia, Zillow and all the other home selling websites that exist dreaming of the day we would honestly be able to buy a home for our family. We finally sat down and put pen to paper and said this is our goal. We have 5 years to save up money and get a home. We started to put extra time in at work and putting money aside praying one day that the home we dreamed about would actually exist.

    Fast forward 6 years later through stress, hard nights thinking it would never happen and we just signed our paperwork on our new home and My wife and I have nothing but absolutely gratefulness for the Veterans United Family that has been so wonderful to us. We sit now in our new home though very empty still. We dream about what furniture will go where. What color we will paint the walls and look around the house and think about all the memories we will create in this home and none of this would have been possible without Veterans United. Again thank you so much for everything again.

    Respectfully

    The **

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed March 25, 2023

    With my Veterans United and Plum Tree realty team on my side, the entire process was unbelievably fantastic. I had heard about the issues of home buying and all the wait times but not at all with this team. The process was fast moving from the jump and every step made so easy. Honestly, without this team, I don't believe the experience would have been so great. Everyone was extremely helpful and never was there a question unanswered. They made sure I completed each process without doubt and provided every bit of information needed to keep me comfortable and moving forward. I honestly can't express the amount of gratitude I have for every member that I worked with during my home buying process. Thank you, thank you, thank you. You all have helped me take the biggest leap in my life without a worry.

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    StaffLoan Process

    Reviewed March 24, 2023

    The loan team from Veterans United Home Loans was incredible. They were professional and polite and kept in contact with me through the entire process with buying my home in Tennessee. I would highly recommend them.

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    Reviewed March 24, 2023

    I have purchased 4 homes over my life. 2 of which were using Veterans United. They have a very simplified process and you get a dedicated small team to take you through it. I will never look elsewhere for any future purchase. Highly recommend!

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    StaffTimeliness

    Reviewed March 23, 2023

    Heidi ** and Kayla ** are extremely kind, attentive and professional. They answered all my many questions within minutes of my contacting them. I would recommend them to family and friends as well as the general public.

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    Punctuality & Speed

    Reviewed March 22, 2023

    The entire home buying process was smooth and easy! Josh ** and the Veterans United team worked fast and ensured there were zero issues, and we understood each process! They were great about checking up on us and being just as excited as we were when we found our house and the offer was accepted! I will definitely use Veterans United again!

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    Reviewed March 20, 2023

    I had a wonderful experience. The 1st person I spoke with, Mr. Phillip **, was with me every step of the way. He answered my questions, assisted in getting me to the correct people and resources, and treated me like he was truly concerned about getting the best home I could. Thank you.

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    Staff

    Reviewed March 20, 2023

    Thank you Brian ** and the team at Veterans United! This is the second home we have purchased with Brian's help! The process is seamless and Brian does a great job through every step of the process! Relocating a family can be a big stressor! Brian and the team took the stress out of this part of the relocation! Thank you from the House Family! Mike

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    Customer ServiceTechStaff

    Reviewed March 20, 2023

    Omg, you kidding me? You're the highest score they have. You are A number 1. Have your boss call me. I have the best Luck being all **. Happy Saint Patrick's Day!I've worked with 10Ks Of people. And you're so professional about your passion for people and families you serve. You earned it working with me. You truly are the best at your job. You close Real Estate deals. And you're very good at it. Talk about 1 1/2Years working on this and you never gave up on me. He will always get my business and yes I will tell ten friends. To contract with you. I've already sent a fireman referral to you. I'll send others.

    I'm a member at Madeira Beach American Legion top five legions in the nation on the ocean front I will put up a poster for members. I'm close friends with a current State Republican Representative, State Legislature aid, and the Mayor of Madeira Beach. Volunteered for the campaign the past year for door knocks On hundreds of homes for General elections in past November for current State Representative, who won. And of course I bought a home from Steve. He is the best. I'll see you soon for new business. It's just I bought a home with Steve and Veterans United yesterday. 1 mile from the beach in Clearwater Florida. It don't get better that for a 20 year Navy Veteran. Remember Keep the sun in your face and the wind behind you. Smooth sailing and until we meet again. Mark **. PS I do have a LinkedIn account for campaigning. Take a look. Thanks Steve!!!

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    Staff

    Reviewed March 20, 2023

    From the time I applied for my preapproval to my closing, Veterans United has taken care of me. This is my first house and the HIGH standard Veterans United team set is now the standard for me. Everyone buying a home or refinancing should receive the same genuine service I received from Veterans United. The concierge service is an excellent service for first time homebuyers! Based off where you are purchasing a house they give you all the tools to set up your home.

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    Loan Process

    Reviewed March 18, 2023

    I Highly recommend Veterans United for ease of a home purchase and fair loan. They will stand with you and not leave you behind. You will never see a F_B_R incident with this team. Your only regret will be if you use a different company! Semper-Fi

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 18, 2023

    My team was there every step of the way. They were helpful at a moment’s notice with every question I had. If they didn’t have the answer to a question, they sought out the answer and got back to me as quickly as possible. They truly made my experience easier than I thought it would be.

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    Verified purchase
    CoverageSales & MarketingOnline & AppStaffTransparency

    Reviewed March 15, 2023

    My Veterans United team was amazing! I have always thought that home buying would be stressful and frantic, but my team and the app made it all easy and effortless. The To-Do lists were easy to follow and complete, there were extra informative links and videos, and my team gave me weekly updates to keep me at ease while underwriting was doing their thing. In addition, there were a few very thoughtful gifts that made me once again feel that surge of pride that only serving our country can provide. I recommend all veterans use the full range of Veterans United services.

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    Staff

    Reviewed March 11, 2023

    I was raised with the "American dream" theory. Grow up, get a career, start a family and then buy a house. I have strived to accomplish this my entire life. I accomplished and achieved working hard, getting a career and having a family. I didn't understand just how hard it was to buy a home. I struggled so long without success. I began to think that I would never achieve the full American dream. That was until I got in touch with Veterans United. They gave me the time and helped me learn about credit and helped me to gain the tools I needed to work towards achieving what I always dreamed of but couldn't accomplish. They were patient understanding and helped me to gain the knowledge I needed to pursue my dream and make it become a reality.

    They didn't do it for me but they made sure I had the tools to make it happen. Where I fell short they encouraged me and helped me to stay on track and made sure I learned and achieved my dream. I don't have the words to thank Zach **, Shari, Kyle and Jeremy enough. They made it come true. I am living in my first home!! I was able to purchase my very own home thanks to all the hard work from Veterans United!!

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    Staff

    Reviewed March 10, 2023

    All of my team members were great and I thank them. We have looked in a area and needed help where to start. They came through with flying colors. I have already told my Veteran friends about you guys. Thank you for getting us a dream home.

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    StaffLoan Process

    Reviewed March 9, 2023

    Very knowledgeable staff. They will answer any questions you have. This was our first home buy and they made everything happen seamlessly. If you are a veteran and are looking to buy a home with your VA loan I highly recommend using Veterans United!

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    Punctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed March 9, 2023

    To be honest I did not have much of a clue on how to navigate a VA home loan, Me and my wife worked for 3 years fixing our credit and in the process had our first child. When the time came to start looking for a larger home for our growing family I contacted Veterans United and Aaron ** started walking us through the pre-approval process on Jan 28th..Many hurdles and focused efforts later we closed March 8th with the exact property we were looking for. I could not be more satisfied with the home buying process at Veterans United Home Loans...To Aaron, Liz, Sam and our agent Regina Thank you very much.

    Sincerely,

    The Rich family

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 9, 2023

    Veterans United is a model for efficiency and professionalism. They were clear and concise regarding what was needed to complete the mortgage process. Their communication supported by their process and online tools were EXCELLENT. I work in the ENTERPRISE technology space, supporting global/Fortune 500 companies...and this is THE BEST customer/user experience I have ever been a part of - hands down!!! Thank You Veterans United, Brice, and Melanie for making our dream of owning a home a reality!!!

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    Punctuality & SpeedStaffLoan Process

    Reviewed March 7, 2023

    It is people like Kim ** that make Veterans United great! She deserves to be recognized for her hard work and efforts. Thank you very much for making the stressful process feel effortless when it is definitely not the case. We ran into multiple issues with job offers falling through even after receiving offer letters which caused changes to our loan amount and could have potentially lost the house we wanted. However, Kim was able to give us numbers very quickly with all of the changes happening and gave us accurate information to help us close on the home. She did not sugarcoat anything and gave us accurate information to help us make timely decisions. Buying a home is not a fun process at all but Kim made it fun multiple times with her optimism and professionalism. She went above and beyond her role at multiple points giving us information that was not in her job description. Kim, you are great, keep up the good work.

    Veterans United will be getting all my future business for having a stellar employee like Kim. Also, the Veterans United portal is amazing having all of my needs in one location. Being able to pull documents that other loan sites cannot so I do not have to do so. Was great so there was less work on my end. I will be recommending Veterans United to all my veteran friends I served with and recommend Kim for sure!

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    Staff

    Reviewed March 7, 2023

    We have used Veterans United for our last three purchases. They always surprise me by making each purchase and refi easy! If you like to be pleasantly surprised and well taken care of from start to finish you are at the right place!

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    Reviewed March 4, 2023

    V.U. made my first home buying experience great, even with small setbacks (not at fault to them) we found the right house. Each process was explained to me as we went through it. 10/10 would recommend V.U.

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    Staff

    Reviewed March 1, 2023

    This experience was wonderful. The challenges in life that have happened to prevent home ownership were overcome with the help of professional young people who work for this company to help be the voice for military service members who are unable to find a home. This has been life changing and wonderful to know that we (Veterans) are not forgotten and that there are people who care for our well-being despite the disabilities and injuries. Thank you Veterans United for allowing me to find a home.

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    Staff

    Reviewed March 1, 2023

    Caitlin, Max, and their team made my first-time buying experience easy and enjoyable. They all went above and beyond to make the whole process rewarding! This is a dream that I thought I would never realize, they made it a reality!

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    Customer ServiceStaff

    Reviewed March 1, 2023

    The team I worked with was extremely efficient to work with, any questions I had they answered within the hour, they were always available to answer my calls and always got straight to the point about what I needed to do and explain the forms I needed to sign. I would recommend using Veterans United to any veteran or spouse.

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    Ease of Use

    Reviewed March 1, 2023

    They made the process extremely simple and easy to use. They were on top of everything that was happening and was more than willing to walk me through everything. I would definitely use them again and recommend them.

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    Staff

    Reviewed Feb. 28, 2023

    Just wish for a 1st time homebuyer that they explained things more 'cause I had no idea of some things and would ask my realtor the questions. But overall they were great. Jeffery ** was a big help to me.

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    Staff

    Reviewed Feb. 28, 2023

    Omg!!! I am so thankful for the opportunity to work with such a great group of professionals. You all made me feel at ease and walked me through what I thought was going to be a terrifying experience. This team at Veterans United is the best (Abbey, Brian, Robert, Sam) and I felt so blessed and honored to have you worked with each of you. To all the veterans that will come after me and the many other families this TEAM will help obtain homeownership, I just want to say thank you for supporting my fellow brothers and sisters who served our beautiful country.

    Chrystal H.-Air Force Veteran

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    StaffLoan Process

    Reviewed Feb. 26, 2023

    Veteran's United was highly recommended to me from a friend for a reason. Excellent service, courteous and knowledgeable staff, efficiency in the loan & closing process, and resourceful in post-closing. Thank you for your help in making my entire process go so smoothly! I highly recommend Veterans United for your home loan needs.

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    CoverageStaff

    Reviewed Feb. 25, 2023

    Veterans United was very pleasant to work with and made the home-buying experience as painless and smooth as possible. They also have a great concierge service to help with insurance, utilities and other aspects of moving. Other unexpected nice touches were my Navy socks and a nice entryway mat with our name on it!

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    Staff

    Reviewed Feb. 24, 2023

    We are super grateful for everyone that helped us through this whole process. It was an awesome experience and so from the bottom of our hearts we want to say THANK YOU. It means so much to us. We strongly recommend Veterans United for your home buying needs.

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    Staff

    Reviewed Feb. 22, 2023

    Ron, Kaylynn, Laura, Dottie, and the team. We are more than happy and just want to say THANK YOU ALL for your hard work. We about gave up on purchasing a home after countless let downs with other mortgage companies. But you ALL went above and beyond to make it happen. So to you all, as a veteran, I thank you for not leaving our side and making sure we were comfortable and understanding the entire way! Also, as a veteran it is a comforting feeling knowing that we are genuinely looked after in this HUGE process. Thanks so much and I wish you all the best!

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    Customer ServiceStaff

    Reviewed Feb. 22, 2023

    The Veterans United crew made me feel as if I were their only client! Everyone was professional, courteous, attentive, and cared about my needs. Thanks to Veterans United, I am the proud owner of a place that I can call home. My house is MORE than what I had hoped for. The loft for my pool table and an office is a bonus! I absolutely love my beautiful house. I would highly recommend Veterans United and if I decide to purchase another home, I would only use them. I know I will not have any worries. I am ecstatic!!!! Finally, Justina was the glue to keep me aware of changes, recommendations, steps to completing my home purchase checklist, and anything I need to make this process seamless! Justina, you were a jewel!!!

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    StaffHonesty & Transparency

    Reviewed Feb. 22, 2023

    Absolutely wonderful to work with. They really went above and beyond any expectations I had. They were honest and professional and made everything understandable. They made sure that we always in the same page with everything and there was never any confusion to what was needed or expected.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2023

    Everybody was awesome to work with and I really appreciate the team. Everybody was just as helpful and pleasant to work with as the next. The team responded quickly to any questions I had and thanks to them I felt comfortable throughout the whole process. I am extremely grateful and happy!

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    StaffLoan ProcessHonesty & Transparency

    Reviewed Feb. 17, 2023

    My personal loan officer, Emmy **, and her whole team at Veterans United provided a consumer experience simply not seen in recent years. Their work ethic, professionalism and genuine personal investment in providing a seamless positive outcome was in a word, impressive. These days, and I think a lot of folks feel this way, it is hard to trust just about anything, never once did I feel lied to or taken advantage of, that’s a rare and wonderful feeling. Thanks again to everyone at Veterans United and keep setting the standard, it does not go unnoticed!!

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    Reviewed Feb. 17, 2023

    Buying a home isn't as easy as one, two, three. There is a lot of moving parts. From start to finish, everyone has done his or her part and done it well. Thank you all for your hard work and I am very grateful to have you do this for me.

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    PricePunctuality & SpeedRates

    Reviewed Feb. 16, 2023

    We first reached out to VU in August of 2022, our situation dictated we couldn't start until January 2023. They contacted us the 1st week of January, we had a price range in mind, they were able to get us pre-approved within a couple hours, we found our home and 5 weeks later it was a done deal. They made the process very easy for us, I don't see how it could have gone better.

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    StaffLoan Process

    Reviewed Feb. 16, 2023

    Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The MYVU portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.

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    Profile pic of the author.

    Reviewed Feb. 15, 2023

    Veterans United provided us with a great experience. They made the entire home buying process so easy and made sure they were there for every step of the way. They would check in and made sure we didn’t have any questions. I can’t imagine this process if Veterans United wasn’t with us.

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    StaffTransparency

    Reviewed Feb. 14, 2023

    Zach and his whole team were fantastic!! They made my first home buying process as smooth as possible! I could not thank them more! They were always keeping me updated every step of way while explaining everything!

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    Customer ServiceStaffLoan ProcessTimeliness

    Reviewed Feb. 14, 2023

    I would heartily recommend Shane and his team to anybody requiring a home loan. They made the entire process easy and painless. Their communication is outstanding and immediately responded to any questions or inquiries we might have had. They are the definition of professional with a warm and friendly personality. Thank you Shane and Justis for all your hard work! We really appreciate it. John and Daisy.

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    Customer ServiceStaff

    Reviewed Feb. 11, 2023

    Awesome job from a knowledgeable team. I could not ask for better treatment, advice, or response time to any questions or concerns I had. The initial information was very close to the final numbers. They made the entire process a breeze to go through and was very expedient from start to close. Amber and team are the best.

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    Staff

    Reviewed Feb. 8, 2023

    The whole team at Veterans United did an amazing job. They got us through this process and even though we had jump through a lot of hoops to get there they were right beside us making sure we got everything done in a timely manner. Even our real estate agent said she was impressed with the team we had. I want to commend both Charlie and Mason for a job well done and I know those who get assigned to you have nothing to worry about. Thanks for everything.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 5, 2023

    Helped every step of the way, there to answer any questions at any time, on point. Quick response to any problems during the process. Very understanding and helpful staff able to guide you to the right direction.

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    Loan Process

    Reviewed Feb. 5, 2023

    If you are a veteran, this the best company I have ever worked with. I highly recommend them. The loan team that was assigned to me made this simple and easy process. I worked with a different company the first time and was lengthy and aggravated process.

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    Reviewed Feb. 3, 2023

    I loved the experience and got my dream home! Thank you. They advocated for me with bad credit and they put together a good team. I needed to move out in one month and they got it all done in one month once I found the home!

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    Rates

    Reviewed Feb. 1, 2023

    My wife and I have been looking for a home since I got out of the service. Veterans United gave my wife and I the best rates and best team to support our journey to being first time homeowners. 10/10 definitely will recommend this company to ANY veteran that is looking for a home.

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    Transparency

    Reviewed Feb. 1, 2023

    The process took a long time but Devon and Erin from Veterans United keep working with me until the deal was done. There were countless number of setbacks but they were transparent and worked with me the entire process. They communicated greatly and I was able to accomplish what I needed to.

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    Staff

    Reviewed Jan. 30, 2023

    This was not the best experience any first-time homeowner should go through, ups and downs, things and dates constantly changing at the last minutes due to the seller and title company. A few times I was ready to throw in the towel and just stay a renter. Jeff and Jordan always stepped up and always reassured me I wasn't in this alone and comforted me every step of the way even when I was freaking out! I have nothing but praise for VU and the team I worked with, and I plan to recommend you to anyone I come across who needs help and education about purchasing a home!!!

    v/r,
    Patti **

    HOMEOWNER 2023

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    Customer Service

    Reviewed Jan. 29, 2023

    I loved my team! They worked flawlessly together and with me. Always kept up with communication. When I needed them, they answered and even if they didn't, they would call back almost immediately. Thank you everyone!

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    Reviewed Jan. 29, 2023

    10/10 recommend Veteran's United to any vets out there that are looking into buying a house. The process was made easy by them, and they walked me through the entire way (even after closing, checking up to make sure everything was okay in the new house!). Overall, a great experience. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2023

    Jake was AMAZING. We were so nervous to buy our first home. We had absolutely no idea what all home buying consist of besides good credit and money but Jake took his time explaining the process and was available to answer any questions we had. We never thought we would be homeowners, especially in this market, but Jake made it possible. The process was a lot less painful than others had described. I'd like to think it was because of the team of elite professionals we had by our side! Go Army!!!!

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    Punctuality & SpeedRates

    Reviewed Jan. 27, 2023

    All in all, I have always enjoyed working with Jamie and his team members. I'll do it again and again as long as the process stays the same. They consistently prove their competency by streamlining the home buying process and were extremely quick to best competitor interest rates.

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    Staff

    Reviewed Jan. 26, 2023

    The entire team took all the bumps and bruises and kept things going as we needed to make this happen! The team grew from 2 to 3 and then 4, then 5 and settled at 7 but all were on the same page and I was matched with a local real estate agent that made me feel like family! Highly recommend L. ** and his team!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 23, 2023

    My loan team was on-point! Friendly and helpful, what more could you ask for! Rich ** team made everything easy for my wife and I to get everything we needed together, so we could close on our dream home fast!

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    Reviewed Jan. 22, 2023

    I wasn’t prepared to buy a home because life had thrown some curveballs at me, but Aaron said he could get it done. He made a plan and executed it, and accomplished the mission that’s all there is to say it was about as streamlined as you can get.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2023

    My family recently purchased a home with Veterans United and had a great experience. Being an active duty military family, we had some unique challenges. The team at VU was able to accommodate us and went over the top with their customer service.

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    Staff

    Reviewed Jan. 20, 2023

    The entire team was fantastic and made this process as least stressful as possible. Being a first time home buyer, they took that extra step of explaining things and answering some of the stupid questions I may have had. Overall, I can't say enough about how much I found this experience to not be as frustrating as I was lead to believe it was or heard it was from others. Buying a car is actually worse than this team made buying a house.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Jan. 19, 2023

    Everyone was quick and easy to get in touch with and hear back from. I've looked at houses on Zillow since 2016; having favorited well over 400 in a couple of states, but had only seen one house prior to starting with VUHL. My VUHL team, and agent Tamara ** were on it. From initial contact, to finding a home, to inspections, to closing with a VA loan; only took a little over 30 days. Everybody was above reproach.

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    StaffRatesHonesty & Transparency

    Reviewed Jan. 13, 2023

    With so many lenders and realtors we're glad we went with Veterans United! The whole team was so helpful from the very beginning, and we always felt like Justin and his team had our back and best interests in mind! With us being in TX trying to find a home in MD we needed a realtor we could trust, and Jayme with Gina White Home Team was absolutely the best! She visited several homes for us and took very detailed videos, gave us her honest opinion, and was there to help us every step of the way... Working with Veterans United made this home buying journey easy and would 100 percent work with the whole team again!

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 13, 2023

    I had an outstanding experience working with the loan office of Veterans United Home Loans, specifically with loan officer Derek ** and the Loan Coordinator Brad **, to secure a home loan for my new home at 2757 Jackson St. Derek and Brad was incredibly helpful and knowledgeable throughout the entire process, and always made sure that I understood every step. They were very responsive to my questions and concerns, and went above and beyond to ensure that my loan application was processed smoothly and efficiently. Both Derek and Boer attention to detail, great communication skills, and their willingness to help me every step of the way made the experience a pleasant one. I would highly recommend Veterans United Home Loans and specifically Derek ** and Brad ** to anyone looking to purchase a VA home. They are excellent loan officers and I am very grateful for all of their help.

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    Reviewed Jan. 12, 2023

    I don't know about unfiltered, that would likely get us banned, but any veteran who's ever gone to another one of their brother/sister in arms wedding or social gathering, especially after coming back from a rather hostile environment, knows there should be a lot of "fillers and Dagums" in this. Veterans United just made this family's Dream come true, and were with us every single step of the way, even available when the times were hard and the family was a bit ill for a couple of weeks. This whole team for us has been nothing but a massive blessing.

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    StaffLoan Process

    Reviewed Jan. 12, 2023

    If you are looking to purchase a home with a VA loan this is the best company to work with. They are helpful from and kind from start to finish and make the home buying process as easy as possible. Thank you Veterans United. We couldn't be happier.

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    Reviewed Jan. 10, 2023

    Veterans United really knows what they are doing! It took a while for me to find the perfect home but Sean and his team were there for me the entire way. I couldn’t be happier with the home buying process and closing was a breeze. Thanks, Veterans United!

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    Customer ServicePunctuality & SpeedStaffLoan ProcessRates

    Reviewed Jan. 10, 2023

    My loan officer, Kimberly **, is highly professional, patient, and responsive. Kim was always looking out for my best interest during this process which can be overwhelming. She made the process very smooth and straightforward. When I had questions, she was quickly responsive and was available any time I needed her. I would not have been able to go through this process without Kim. I highly recommend requesting Kim to be your loan officer if you can choose. Kim is so personable, and her customer service is the BEST I have ever experienced.

    For example, in the beginning one of the first things we talked about was that I have a puppy and talked about how I wanted to get something specific for her. About a month into working together I received a big box in the mail of ALL the products that I spoke to her about for my puppy. I was shocked of the attention to detail and kindness I received from her. She went WELL out of her way for me, and I cannot say enough great things about my experience working with her. Kim is very caring and made sure this was as easy as possible for me.

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    Sales & MarketingStaff

    Reviewed Jan. 8, 2023

    Everyone was accessible and provided information that I needed. I really felt like part of the team. Provided all the information that was needed from me was pretty easy by downloading the information onto their site.

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    Transparency

    Reviewed Jan. 8, 2023

    Veterans United exceeded our expectations. This was our first time buying a home and the whole process was seamless. Everyone at Veterans United was always available and kept us up to date throughout the whole process. Mystle, Abbie and Katie are the dream team!

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    StaffLoan Process

    Reviewed Jan. 6, 2023

    This was my first time using my VA loan. People would tell me horror stories. They were so wrong. From my beginning to close was three weeks. I would not have done this without the promptness, kindness, very patient help of my wonderful team. I have a TBI and a lot of times I couldn't understand things. They overlooked that about me and were diligent and helped me with extreme patience and kindness. I am so thankful.

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    Staff

    Reviewed Jan. 2, 2023

    Coming into the process of buying a home I knew beforehand that it was going to be a stressful process. However, the members of Veterans United made the process much easier and less stressful. Courtney and Neil helped me in every way possible that they could have. I would recommend every member of the military to take advantage of Veterans United if they are in the process of buying a home and if they do, I hope they get a team that are helpful and caring as Neil and Courtney.

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    Honesty & Transparency

    Reviewed Dec. 31, 2022

    Going into the process of buying a home was taught to be very difficult. The Veterans United team that supported me, made every part of the process smooth and easy. To be honest, I did not feel pressured at all. I had a great team supporting me!

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    StaffLoan Process

    Reviewed Dec. 31, 2022

    My loan team was able to get me into my 1st home in under 30 days start to finish. Always answered my questions in a timely manner no matter how small or big. Extremely friendly, made the process really easy.

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    Verified purchase
    Staff

    Reviewed Dec. 29, 2022

    It was my first time using Veterans United and they made my home buying experience very easy and stress-free. I would recommend using Veterans United to anyone. The team I had during my home buying experience was AWESOME. They took care of everything.

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    Reviewed Dec. 29, 2022

    I've had a mortgage with them for three years and then they sell your mortgage to another company and you have no say in the matter. You have to set everything up again. They are liars. They sell you out!

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2022

    Amazing service. We could not be happier with our service from Billy! We looked for over a year! He was patient, kind and helpful! When we found the home of our dreams on a Sunday he provided a pre-qualification letter late on Sunday evening and we were the first offer and it was accepted. Closing process was easy and straightforward! Well done Billy and team!

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    StaffLoan Process

    Reviewed Dec. 26, 2022

    Good loan officer. Great team. Made the home-buying process easier. When I started the process, I think it will be stressful. I was even trying to check with others home loan companies. Loan officer checking on me sometimes, asking me about my home searches. Finally when I found a house, things went faster and easier.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Dec. 23, 2022

    When I first decided to start the home buying process, Veterans United was the first place I called. Throughout the entire process Zach and his team always made it seem like I was their number one priority. I never felt pressured or uninformed. Their time management was spot on and even had everything to facilitate closing earlier than scheduled. Very pleased and from my experience I am confident to recommend Veterans United to anyone I encounter who might be considering purchasing a home.

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    StaffLoan Process

    Reviewed Dec. 23, 2022

    My loan team (Tim & Dawn) were absolutely instrumental in helping my wife and I realize our dream home, making the process seamless and answering every question (no matter how small) along the way. Any company is only as good as their people, and Tim & Dawn are good people.

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    Customer ServiceBilling

    Reviewed Dec. 22, 2022

    Veterans United is moving all their mortgage servicing to Carrington Mortgage LLC in CA. What a fricken disaster it has been. It's been over 30 days....of communication back and forth. We still haven't paid our Dec 22 payment to them....I think they were hacked actually...and communication with them is very sketchy. I am about ready to call the FBI on them.

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    Staff

    Reviewed Dec. 22, 2022

    We couldn’t speak higher of Justin and his team!! They made this journey as easy as it could be. I would absolutely use, and highly recommend, Veterans United again and would specifically ask for Justin and Gretchen, they were amazing!

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    Transparency

    Reviewed Dec. 21, 2022

    Awesome experience! The level of service and helpfulness I received was beyond my expectations! They kept me up to date as to what was needed and where everything was standing in the process. Highly recommend!

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    Staff

    Reviewed Dec. 18, 2022

    I would like to give a job well done.. To Zach ** and my team members for the effort, respect, professionalism and effectiveness with my home buying experience the greatest part of it all is...after... the purchase they are still working to solve my issues. I think they should be highly commended for their service to the veteran and family. What I would like to see pop out of the roof with one of the commercials a veteran stating such efforts by the team members. Now that's something to pop out of a roof an tell other...Zach, Logan, and all you guys thank you for your continued service for myself and others like me. Happy holidays

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    StaffLoan Process

    Reviewed Dec. 17, 2022

    Vishal and his team did an outstanding job making sure that we closed on time. Even with Thanksgiving right at the end. They take care a lot of stuff for you so your mortgage is headache free as possible. Even my realtor (who was skeptical at first) said she loved working with Vishal, Christy and Kayla again, and recommend them to anyone looking for a VA loan. Thank you so much for everything you guys did to make this process smooth for a first time home buyer.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Dec. 16, 2022

    Josh **, Taylor **, Courtney **, Jonathan. Everyone of them are very kind people, very professional, and very knowledgeable. I do not know how well the other loan teams are but I know for a fact that this loan team is top tier. Nothing less than a 10 out of 10. Thank you so much for all that you do and helping me close on my first home! Josh and his team made everything very easy and made sure that I was up to date on any information that I needed to know and was very quick at answering any phone calls and emails with any questions or tasks that I had or needed to complete. I highly highly recommend Josh and his team for anything because they are just that good! Thank you for everything you all do and congratulations to anyone who gets this team!

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    Staff

    Reviewed Dec. 16, 2022

    I was looking to buy my first home, and they really help me out! The process was easy and they made it very understandable! I would recommend my family and my friends to go to Veterans United if they're prior service members! They will really look out for the

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    Customer ServiceTransparency

    Reviewed Dec. 14, 2022

    Justin and Heather are top notch and both of them kept us on track for a smooth closing. I highly recommend Justin! Justin went beyond his call of duty! Heather was always keeping us up to date on everything. We highly recommend these two!!! Thank you both and Merry Christmas!!!

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    Customer ServiceStaff

    Reviewed Dec. 14, 2022

    Experience was good. Each department help me through the home-buying process. Questions was answered and calls return. all paperwork was explained in detail. Instead of 2 hours closing, was done in less than an hour.

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    Staff

    Reviewed Dec. 13, 2022

    My experience with Veterans United was nothing but amazing. Everyone on the team was incredible and made this home-buying experience absolutely painless. I would definitely recommend! 10/10. 5 Stars. Thank you all!

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    Customer Service

    Reviewed Dec. 12, 2022

    This is really a great way to get a home. If you haven't tried already, give them a call! You won't regret it! I will recommend this to all fellow veterans! Everything was done online, except for the final closing where I signed the papers and got the keys. My family and I are very happy with our new house! Thank you VU!

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    StaffLoan Process

    Reviewed Dec. 11, 2022

    My loan team helped me get a home and I’m beyond happy with the home I got! They worked so hard and were very helpful and communicated thoroughly with my real estate agent. I would 100% recommend them! Thanks VU!

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    Customer ServiceStaff

    Reviewed Dec. 11, 2022

    Outstanding service! Excellent customer service, willing to go the extra mile for their client. As a customer you will receive a dashboard that includes step-by-step videos that explains the process, a-do-list, and your assign representative will call weekly followed by emails. This company offers so much more. Just view the website.

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    Staff

    Reviewed Dec. 10, 2022

    Taylor ** and his team went above and beyond to get me into the home of my dreams. I pray that everyone who works with Taylor ** and his team listen to their team, follow their advice. They got the deal.

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    StaffLoan Process

    Reviewed Dec. 9, 2022

    Veteran United Home Loans and Mike ** did an amazing job. This is my second time purchasing a home and the first time using the VA Homeloan benefits. Mike was at my side personally or he always had a very experience associate to guide me through the process. I am a very busy person, so I had to ensure everything could be communicated well at the jump. Mike took care off everything afterwards. Veterans United Home Loans were under fire around the Scott AFB area and due to some gaslighting I had Mike investigated. Mike ** continued to be the most professional and manly man I have come across in a long time. Mike passed every test by himself and then his company followed suit. I would use them and I recommend everyone use them. I was told by Fulford homes, Mike was the only cause for my many misfortunes on moving day. This was not true. Use Veteran United Home Loans, if you can. I definitely made the right choice.

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    Staff

    Reviewed Dec. 9, 2022

    Veterans United and my home-buying team deserve a 10 star review!!! Not only did they expedite my closing but they helped with each step and made me confident in my decision to go from renting to buying a home. Every Veteran that is looking for a home deserves a team from VU!

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    Reviewed Dec. 7, 2022

    As I said earlier today to my kids, if congress worked as a team as well as my Veterans United team has for the past month we would end poverty and homelessness in no time. I’m so grateful for you all!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Dec. 6, 2022

    The whole Veterans United team was amazing and provided excellent guidance and communication through every step of the process! Any questions were answered quickly. The agent that we were introduced to was great at attention to detail and helping us find the perfect home sight unseen. I would recommend to anyone using a VA loan.

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    Reviewed Dec. 6, 2022

    This was my first time buying a home and I was very eager, nervous and a little overwhelmed but my team at Veterans United was always there for me and my wife through the process. My questions were always answered and thanks to them we got the house we loved and got it in a very timely manner. I will recommend Veterans United every time and will use them again in the future.

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    StaffLoan Process

    Reviewed Dec. 3, 2022

    Overall the whole process was very convenient with their electronic services. My Loan Officer Alex ** was outstanding, as well as my realtor Victoria **. The concierge team was great and Rachel ** was outstanding as well. I highly recommend to all Vets out there.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Dec. 2, 2022

    I absolutely loved Veterans United. They did an outstanding job, very caring, and always available. They made the whole process very easy and fast. They exceeded my expectations in every way. I had mentioned to our loan officer about our dog passing away and a few days later we received a package from the team giving us their condolences along with a beautiful gift to always remember our dog. I am forever grateful with our team and Veterans United for making it possible for getting our forever home.

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    Staff

    Reviewed Nov. 29, 2022

    Overall, best experience we could have gotten. Thank you so much for taking care of my husband and I. And thank you for supporting these veterans, it really means a lot. For a first time home buyer, this process could not have been made any easier for us.

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    StaffLoan Process

    Reviewed Nov. 24, 2022

    The Veterans United team is outstanding in the effort they put in to provide to service members. They understand the complexity of our lives and do everything possible to help make our dreams into reality. They offer the utmost professionalism and efficiency one would expect in one of the leaders of VA loan companies and we appreciate all they have done for us!

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    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2022

    Sam and his team of professionals went above and beyond my expectations. They made this process not only fast, but very easy. They were quick to answer the many questions I had. I will use this service again as well as highly recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed Nov. 23, 2022

    Absolutely wonderful to work with. Super patient and understanding with how the market is and what I was trying to find. They helped me out when a house failed the housing inspection. They were always on point when getting information for you.

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    Customer Service

    Reviewed Nov. 22, 2022

    I was constantly asking questions that Caleb and his team didn't lapse on giving me the answer or even finding it in short amount of time. Felt like they were in an effort office right around the corner from my house and like I knew them personally. 11/10 and will definitely be giving Caleb a call during my refinance and even future home purchases.

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    Staff

    Reviewed Nov. 22, 2022

    The Team was always there, and never left me in the dark. All my questions was answered with quickness. They always did whatever it took to make sure everything was right on the money. I would recommend to any Veteran looking to buy or refinance.

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    Staff

    Reviewed Nov. 21, 2022

    The team always took care of me and they were always on top of everything. My team was totally the best. 10/10 all across. The realtor Veterans United also assigned to me was also the best. I recommend Veterans United now to all the veterans that I know.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 21, 2022

    This is my third home that I've purchased and I distinctly remember back in 2004 when I bought my first home I was active duty military and sought a VA loan for my initial purchase. I remember the experience with the bank offering the loan at the time was overwhelming and seemed as if I had to jump through a massive amount of hoops so I went with a conventional loan instead. That VA loan experience 18 years ago had such an impact that with this current home purchase I almost didn't want to deal with another VA loan. When I contacted Kara and the team at Veterans United I felt at ease from the moment I read her email response. This has been an absolute pleasure and I would highly recommend her and Veterans United. While I cannot remember everyone's name on the team from Kara to the concierge I am extremely happy with EVERYONE in the process of funding this loan. Thanks so much.

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    StaffLoan Process

    Reviewed Nov. 20, 2022

    I was asked for information and I provided it and the Loan officers processed the paperwork and all was good. Now I have a new home/thanks you. The Loan Officers were very friendly and helpful with getting this job done and on time. There was not one person on this team that did not go 100% to make this a great venture for me to have my first home a success. THANK YOU VETERANS UNITED HOME LOANS.

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    Staff

    Reviewed Nov. 17, 2022

    I encountered nothing but professional courtesy and a great sense of enthusiasm towards getting myself into a new home. Had a couple of issues on my end, but the team at Veterans United solved anything I sent their way.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 16, 2022

    Josh went above and beyond to get this loan done! He made it happen; Listened to me vent, heard my tears; The title work seemed next to impossible to get done. (Really) Josh kept us posted on a daily. Followed up with everyone involved. He made us feel secure that this would get done. We worked with another bank for almost a year we didn’t get anywhere. Josh got us closed in less than 3 months after picking up all the other lender’s pieces. At closing our agent said, I will throw everyone I can at Josh, he was perfect to deal with! Josh you and you team are AWESOME! Thank you again for helping us get into a our home!

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    StaffRates

    Reviewed Nov. 12, 2022

    Everyone we worked with were professional and super helpful throughout the entire process. I would strongly recommend Veterans United to any veteran interested in buying a home. Me and my wife had a great experience from start to finish.

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    Staff

    Reviewed Nov. 11, 2022

    Extremely professional, and knowledgeable team. They made the buying experience simple, and were always ready to address any concerns I had. This was the first time I purchased a home, and in the future I will look towards Veterans United for any additional properties.

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    Reviewed Nov. 11, 2022

    I would chose Veterans United over and over and over again!!! We were first time buyers and stressed initially. Our team walked us through every process from getting credit ready to closing. Veterans United is the best!!

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    Loan Process

    Reviewed Nov. 10, 2022

    The Veterans United team that was assigned to my loan, Jody and Abbey, were awesome! They answered all mine and the Realtor's questions and inquiries without delay and made the home buying process less stressful for me. I wholeheartedly recommend Veterans United!

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    Staff

    Reviewed Nov. 10, 2022

    They are very caring, professional people who care about the people and to make sure that they do the very best they can to help them get the job done. I am honored to tell everyone about them. What a good job they done.

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    Staff

    Reviewed Nov. 8, 2022

    A million Thanks to the amazing team who made my dream of buying a house a reality, it was an honor and a pleasure working with You, I highly recommend this company to anyone who wants to buy a home and be part of this incredible community...!!!

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 7, 2022

    My husband and I had an amazing experience with Veterans United Home Loans. They communicated well with us every step. Very timely with responses answered all my questions and made our experience something to talk about. Choose them.

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    Loan Process

    Reviewed Nov. 6, 2022

    We were so nervous to transition from military to civilian life. Veterans United was there for us every step of the way. We appreciate the hard work, and it was nice to have a team we could trust for buying our dream home! We absolutely love Aaron ** and his team, and would recommend them to anyone looking for a VA loan in the area!

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    StaffLoan ProcessCommunication

    Reviewed Nov. 4, 2022

    My loan team was on top of it from start to finish. They’ve been extremely helpful, even after I closed on my home. I know that if I have any questions in the future, they’ll be able to help me out and keep me informed. I’m thankful I chose Veterans United because they actually do care and want what is best for you. As a veteran, I greatly appreciate that.

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    Customer ServiceSales & MarketingPriceStaffLoan ProcessRates

    Reviewed Nov. 3, 2022

    Seriously, if you're a Veteran looking for a home loan, you must call Veterans United. They do EVERYTHING for you. You're assigned to a team; your Team is a trifecta of amazing people that are experts in their area of responsibility. They hand walk you through every aspect of the process. No stone left unturned. My experience was beyond amazing. From the time I call and started the process, my home purchase closed in 28 days! Unbelievable!!! Don't be skeptical, no games, no scam, no price gouging. 1000 percent legit. I will be calling for the second home we are buying in a few months. Army Retired.

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    Staff

    Reviewed Nov. 2, 2022

    I would not purchase a home through ANY other lender. I am single a single woman and do not have the ability to bounce things around with a partner, over dinner. My Dream Team ended up BEING my partner - I could discuss whether certain specs of a home, would work, with Kevin, turn around and joke with Matthew about collecting certain documentation buried in my moving mess, and chat with Molly about who I needed to talk to in order to have an internet modem. The team was seamless - each of them professional yet down to earth on real life issues. I could not recommend Veterans United enough to any of my fellow Veteran Brothers and Sisters enough. 5* service from beginning to end, with zero exaggeration.

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    StaffLoan Process

    Reviewed Nov. 1, 2022

    Veterans United, and my loan officer, made it simple and easy for me to understand all the steps needed to purchase my first home. They were even able to set me up with a realtor who was familiar with veteran home loans. I also had almost no issues with clarity on anything I had questions about.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 1, 2022

    Sean D. was a fantastic loan officer and worked with me through every twist and turn in the home buying process. With it being a crazy market things were changing constantly and he was there for every question or concern I had. Would absolutely recommend him.

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    Loan Process

    Reviewed Nov. 1, 2022

    I want to thank everyone at Veterans United for making the home buying experience super easy and convenient from start to finish. It was a smooth process working with a realtor and loan team. Thank you all!

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    Punctuality & Speed

    Reviewed Nov. 1, 2022

    My wife and I worked hard and diligently to get our credit and finances under control and on a path to growth in order to afford the opportunity to buy a home to raise our future family. And while we had planned to wait until 2023 to start the process, plans changed as we conceived and we needed to move up the plans to buy a home. Veterans United made that all possible in a way I couldn't have imagined, especially being a first time home buyer. The entire team made us feel welcome, valued, and most importantly, stress-free in this experience and we are immensely grateful for everyone's dedication and integrity through the entire process. Thank you from the bottom of our hearts!

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2022

    The entire team made the whole process easy and painless! They were swift and friendly and really made us feel like we were humans and not just a number or statistic for them! We were able to close early on our dream home! Thank you!

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2022

    This company was able to help me purchase a home - one I never thought it would be possible. I am very pleased with their services. They managed to make the process quick and pain-free working with me every step of the way.

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    Punctuality & SpeedStaff

    Reviewed Oct. 30, 2022

    Everyone at VU took care of me every step of the way, helping me from start to finish. Any questions or concerns I had were quickly addressed and I had multiple specialists from multiple fields to help me along the journey from home searching to closing. I really can't thank them all enough.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 29, 2022

    We closed on our home really fast. The underwriter was very fast with reviewing and approving documents. My loan team were very understanding to certain situations that we brought to them. They promise they would make sure we had a smooth closing and they did just that. I highly recommend them. Colin, Lauren, and Tanija we're great!

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    Customer ServicePrice

    Reviewed Oct. 28, 2022

    Superior performance and support from Zach. He consistently had the answers to all my complex questions and concerns. His subject matter expertise always put me at ease! The competition was a few dollars cheaper, but the customer service was worth it!

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 28, 2022

    In this highly competitive market, buying a home with a VA loan posed challenges that those with cash did not face. My team at Veteran's United worked hard as an advocate for the VA loan, speaking with sellers and their agents to overcome objections and land us our dream home! I'm so grateful for their dedication and passion towards veteran home buyers.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 26, 2022

    They made the process go so smooth even when waiting for third parties to do their work. Kept good tabs and communication to let me know where we stood in the process. Would definitely recommend! Teamwork Makes The Dream Work!

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    Sales & MarketingPriceRates

    Reviewed Oct. 25, 2022

    Leaving the military, my credit wasn't great. I worked many years to get back to where this was a possibility. The whole team at VU made sure that not only was I in the right house for me, but that it was within my price range, and that everything post sale would be an easy transition.

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    Staff

    Reviewed Oct. 25, 2022

    Everyone was fabulous, professional. We can tell everyone enjoys their job and supporting their customers. They encouraged us when things were not going our way, through no fault of their own. We felt encouraged that things were going turn out great and they surely did. We were very impressed.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2022

    This was an amazing experience, everyone was very professional and kind while helping me with my first home. 11/10 perfect! Excellent communication and passionate about helping. Veterans United was recommended to me from a buddy in the service and it was hands down the best for me.

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    StaffRates

    Reviewed Oct. 24, 2022

    Everyone, and I mean everyone, in Veterans United is extremely professional and made the whole process of applying for a mortgage, buying and closing on a house, so easy. I wish that it was possible to give them a higher rating than 10 out of 10. They are truly terrific to work with and we highly recommend them to anyone buying a home.

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    Reviewed Oct. 20, 2022

    Easy, comfortable and a truly wonderful experience. Will recommend every chance I get. Matt ** and the entire team were able to answer any and all questions. Went above and beyond. Absolutely wonderful experience.

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    Loan Process

    Reviewed Oct. 19, 2022

    Veterans United was extremely easy to work with and was by my side from the first step to closing. I highly recommend them to any veteran wanting to utilize their benefits of a va home loan to give Veterans United a chance over any others out there.

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    StaffLoan Process

    Reviewed Oct. 18, 2022

    I want to thank the entire team at Veterans United that helped me with my loan. I know it wasn’t easy, but I was always given a solution and more options to make better decisions. Thank you all for helping me when I needed it!

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    Loan Process

    Reviewed Oct. 18, 2022

    We would tell veterans that the VA home loan is the best way to go because of the many benefits geared toward veterans that traditional home loans don't provide. Not to mention that if you have a team like Evan **'s team working for you through Veterans United, as long as the veteran has their affairs in order, there will be no worries.

    Sincerely,
    Robert and Amica

    October 17, 2022.

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    Customer ServiceStaffLoan ProcessHonesty & Transparency

    Reviewed Oct. 18, 2022

    The experience that we had with Veterans United was above and beyond any other that we have had in our last 40 years of home buying. Everything was handled with professionalism and respect to us as customers. There was never a moment that we were not aware of the status of our loan. There was never any doubt in our mind that we were being misled into thinking we were getting this loan because we knew from the beginning that M’s team was going to make this happen for us. M & S thank you for making this loan experience a positive one and ultimately our life story will be a better quality of life than it had been in our past loan(s). Thank you both for treating us with respect and not like numbers!! Speaking of numbers -we could always count on a returned call or email response.

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    Reviewed Oct. 17, 2022

    Drennan, Cassidy, Sarah, And Garret, thank y’all for you all spectacular and undeserving services and performances. Been trying to get to this point for years and thanks to you I am finally here. Thank you.

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    Reviewed Oct. 17, 2022

    Everything was very easy to do online. Great service and assistance with any issues. I would definitely recommend going through Veterans United to friends and family and would use them again in the future.

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    Reviewed Oct. 16, 2022

    This was absolutely a great experience. The time it took to complete the home purchasing process was surreal. Accomplishing this means a lot to me, it adds to a sense of contentment my service to our country. This home is perfect and something my family can cherish and grow in.

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    Profile pic of the author.

    Reviewed Oct. 15, 2022

    Great job! Thanks everyone at VU. You "almost" made going into debt for 30 years an enjoyable process. In all seriousness, you took the dread out of a usually drab process and made it actually feel like the monumental life accomplishment that it really IS.

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    Customer ServiceMaintenanceStaffLoan Process

    Reviewed Oct. 13, 2022

    The senior loan officer, Mr. Doug **, caring persona and superb communication made me feel like I was his only client. My real estate agent, Ms. Diana **, stood by me from the start to the finish and kept reminding me that I will find the perfect house, which I did. My Home Buying Concierge, Ms. Sarah **, went above and beyond in reaching out to me for anything I needed during the entire loan process. My loan coordinator, Ms. Dene **, had great attention to detail which made sure my loan file remained free of errors.

    It's okay to rent while you search for your perfect home that fits your budget. House purchase is the biggest financial decision a veteran or any person will ever make. That's why it's essential to learn as much about this process, strive to be completely debt-free before applying for mortgage, have a three to six months of emergency fund to take care of eventual house maintenance and repairs, and most importantly, not let emotions take over when you have the option to get a mortgage that is less than the maximum mortgage a lender offers.

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    Staff

    Reviewed Oct. 12, 2022

    Saying this once more because I don't really think I can say it enough - the whole team was amazing! We will forever be grateful for how easy they all made this process. It isn't easy finding and purchasing a house, especially if you are out of state. But every single person on our team went above and beyond.

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    Reviewed Oct. 12, 2022

    As I said, Jason and his entire team made this entire process seamless and effortless, I would, and intend to recommend Jason and his team to my veteran friends and family for all their mortgage needs! Please extend my sincere thanks to Jason and his team and share my review. It’s seldom that good people get the accolades they deserve!

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2022

    Thanks to companies like Veterans United that dedicate their time and service to our veterans that gave so much expecting nothing in return. I am proud to have served as an Army Engineer and believe Lance and his team serve in the same way. Thank you for everything. My wife and I are truly grateful for your support and guidance thru a not so easy process and purchase of a lifetime.

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    Punctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed Oct. 10, 2022

    First time buying a home. Veterans United will guide you through every step of the way. Highly recommended their services. I thought it was gonna be confusing and long. Well long was one part but they make it super easy like turbo tax. Pretty much just click and go to the next step and they confirmed and got my loan completed in less than a month. Honestly that pretty fast from day 1 looking for a house to here. We are now in my brand new home.

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    Customer ServiceSales & MarketingOnline & AppStaffLoan Process

    Reviewed Oct. 10, 2022

    Amazing loan team. Helped us get into our first home with little to no stress. They definitely knew what they were doing. Would absolutely recommend. The process is Millennial friendly and completely paperless. All communication and documentation is via the app.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2022

    I am a first time home buyer, and all the experiences that friends and family have had with their own home buying have always been borderline nightmarish, so I didn't know what to expect going into this process. Veterans United made this experience so amazing! Everything was smooth and the team was knowledgeable and efficient. They always had the answers and the best customer service making this process a wonderful experience. Will never stop recommending Veterans United!

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    Staff

    Reviewed Oct. 7, 2022

    The Veterans United team was extremely helpful and more than willing to answer all of our out of left field questions. I would not hesitate to recommend them to any veteran or active duty member looking for a home lender.

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    StaffLoan Process

    Reviewed Oct. 5, 2022

    They were with us every step of the way and very hands-on. Our realtor through them we didn’t care for too much though but we will definitely be using VU for a loan on our next house. Greg was awesome and the process was so smooth.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2022

    As a first time homebuyer in an intimidating market, I was anxious about the process. Luckily I chose Veterans United, who made the entire process painless and transparent. Their service is exceptional and reflects an excellent culture centered on taking care of the homebuyer. I will recommend Veterans United at every opportunity. Thank you so much for all that you do!

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    Customer ServiceStaff

    Reviewed Oct. 3, 2022

    Tim was there for me and my family from the word go he had my back and we were able to get the home that we loved. We had a few hiccups along the way but nothing was ever too big to be dealt with. Tim even cared enough to give and after hours phone call if things needed addressed or if good news came in!!

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    StaffLoan Process

    Reviewed Oct. 3, 2022

    As a new homeowner I was very intimated by process of buying a home, but from the start of my application process to my closing date, Veterans United never stopped amazing me. My loan team was great and made the process easy. They let me know that they had my back and always reassured me when I had any doubts. I really appreciated their candor and willingness to patiently answer my questions at every step of the process. My relator (whom Veterans United assigned) was wonderful as well. I could go on and on about how amazing the entire team was but I would be writing a book. I recommend Veterans United to any Veteran looking to buy a home.

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    Staff

    Reviewed Sept. 30, 2022

    Excellent company that answers all question. Always get back with you if you have questions. Made it so easy for us as first time buyer. Treats you with respect and are very friendly. They help you in all your needs. Would use them again. Excellent Company.

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    Staff

    Reviewed Sept. 28, 2022

    I could not recommend Veterans United enough. My team not only cared about my Wife and I, but our pets as well; sending us a little care package for my dog and cats. Veterans United truly went above and beyond and made the home buying process easy.

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    Staff

    Reviewed Sept. 14, 2022

    Everyone on the Veterans United Team were wonderful to work with. The stress of the home buying process was dramatically reduced by the mortgage professionals on the team. I would recommend Veterans United to any fellow veterans looking to purchase a home.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com