
Veterans United Home Loans Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+3 more
About Veterans United Home Loans
Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.
Visit www.veteransunited.com- Specializes in VA loan programs
- Purchase and refinance options
- Available nationwide
- Only has 24 branches across 17 states
- Website is difficult to navigate
Veterans United Home Loans Reviews
Filter by Rating
- (2,230)
- (24)
- (2)
- (13)
- (53)
Popular Mentions
- 4,924,140 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,924,140 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 17, 2023
Veterans United was always available via phone or text. Would definitely recommend and go through them again if I had to! They made the home-buying process easy to complete and get into my new home before the closing date. Loving my new home!
Reviewed Aug. 12, 2023
Honestly I'm impressed. They make it so ridiculously easy to buying a home. Just follow the steps. My wife and I are thrilled to have chosen VU. The to-do list was nice and I loved the fact they reached out regularly to check on us.
Reviewed Aug. 10, 2023
The whole process from start to finish was so easy. Everyone was so kind and helpful. They are very knowledgeable and give you multiple options. They help with all the details and will walk you through any questions you have.
Reviewed Aug. 8, 2023
As a veteran and a single mom, I thought I would never be able to afford a home or have the company that would help me fund this dream. I worked hard and did the best I could to provide my children with a place to live - but never really felt like home. When I reached out to Veterans United, I was embraced into the process and the knowledge the team had which made this such an amazing experience. I would definitely recommend this company to anyone thinking about homeownership - as their name explains it VETERANS UNITED, just a part of a larger family. Thank you for making this dream come true.
Reviewed Aug. 6, 2023
I can’t say enough about this experience. Top of the line customer service and consideration of the customer. Communication was incredible, and it was really helpful being connected with utilities/insurance/etc. Veteran’s United has a master recipe for the home buying experience. I can’t thank you all enough.
Reviewed Aug. 6, 2023
Team worked nonstop with me to achieve our dream home. There was no one in the entire organization that didn’t put in the extra efforts. My loan team are for sure standard sets and not passive very aggressive from the 1 st call.
Reviewed Aug. 4, 2023
I was never turned away because of my credit past. With Veteran United, they helped and guided me from getting qualification to living into my dream home. Thank you Veteran United making dream reality to me.
Reviewed Aug. 3, 2023
Veterans United is an excellent choice for military veterans. They made the home buying experience flow effortlessly. The turnaround time was supremely short. Once the required documents are turned in, they start to work with and for you. I couldn’t have made a better choice. Thank you for all you do for our families. I am forever grateful.
Reviewed Aug. 3, 2023
Veterans United has simplified the home buying process! As first time home buyers we only had others’ experiences to go off of. We were so nervous going in but it was super easy. The checklist was very clear on what we needed to do. We won't ever go anywhere else.
Reviewed Aug. 2, 2023
Fantastic experience from start to end. The VU Team made the house buying process pleasurable for a first time buyer! Albert and his team were professional and courteous at all times. Any document that was needed for underwriting was reviewed and submitted in a speedy manner and communication was impeccable.
Reviewed Aug. 2, 2023
We got off to a bumpy start especially with the market the way that it is but especially faced with competition Veterans United and Bill ** team exceeded expectations and compensated for everything that came their way. They made the loan process simple, closing was a breeze. My only critique was that it took competition for them to rise to the occasion.
Reviewed Aug. 1, 2023
I'd like to express my sincere appreciation for the superb assistance and support given during the mortgage application process. My family was able to successfully manage the process for obtaining a mortgage thanks to the teams' knowledge, professionalism, and attention to detail. It was impressive how patient, understanding, and committed they were. We are now pleased homeowners, and will surely suggest their services to friends and family who are looking for help with financing a property.

Reviewed Aug. 1, 2023
My team worked really hard to get my loan approved. Tragically, my mom passed a few days before closing. My loan team sent a sympathy card and got my loan through without much effort from myself during that time. Highly recommend.
Reviewed Aug. 1, 2023
Kyle ** and his team did a great job from start to finish. The communication was top notch, and were available to answer any and all questions in a timely manner. They were also able to overcome some unexpected challenges that could have derailed the purchase of my home. I am thoroughly impressed with the level of care and professionalism that Kyle and his team exhibited throughout the entire process. It was definitely a breath of fresh air, in this day and age, to work with a dedicated and experienced team. Thank you very for a job well done.

Reviewed Aug. 1, 2023
My team with Veterans United Home Loans was wonderful to work with. They were friendly, courteous, and professional. We had a lot of hurdles to overcome and always got things figured out and taken care of. We would recommend them to anyone.
Reviewed Aug. 1, 2023
They were all great and really tried to help me close. There was a few hiccups outside of their control but they kept on track and kept a watchful eye out to make sure no more hiccups were in the way and stayed vigilant until the closure.
Reviewed July 28, 2023
Amy ** and Joe ** did an amazing job keeping everything on track and keeping me in the loop and explaining every step during the home buying process. They kept everything moving and I was able to close on time.
Reviewed July 27, 2023
Everyone was helpful and cared! Awesome help on step by step process!! The team was great!! Help with loan, home ins cable mail, security, etc.. My realtor Deedee was very helpful and caring person, went above and beyond!!
Reviewed July 26, 2023
Great team. Makes buying a new home a pleasant experience. Having a team of experts to walk you through the process is very helpful and reduces the stress. And their continued support after closing is an added bonus.
Reviewed July 25, 2023
Veterans United made the entire home buying process simple and helped me understand everything I needed to do as a first time home buyer. The agent they recommended walked me through very step and made sure that I found a home that truly fit my needs. I would definitely recommend this team again!
Reviewed July 25, 2023
The team did a great job. This was my first time buying a home and it would have been very easy to get overwhelmed. We really appreciated the team's hard work for us which made something that could have been very difficult much easier to get through and with a great result.
Reviewed July 25, 2023
Veterans United gave us an incredible experience. They made it so smooth for our first home buying experience. They even remembered we had a dog and sent gift for her! They went above and beyond to help us. They were ALWAYS available and so knowledgeable. They took their time to answer every question and walk us through the steps. Our loan officer helped us on a weekend when we needed to quickly put an offer on a house, and in the evening when we needed to close quickly. Literally, he was always available and we are so appreciative. We cannot thank VU, our loan officer and his Team enough for all the help they gave us.
Reviewed July 24, 2023
My wife and I were looking to move from Virginia Beach to Southern California (Temecula). I found an advertisement for Veterans United Realty and Home Loans. For close to a year, they stayed by my side, guiding me every step of the way, and no matter how many changes I requested to the type of loan or home, they gave me sound advice and provided me the best options always, they made me feel secure and confident as every week and month passed while we searched and waited for the perfect home. They were patient and professional, honest and kind. They have a network of highly skilled experts that made a very challenging process go very smooth, as one task was accomplished, another was quickly handled by the next team member.
Mr. Steven ** (Loan Officer) made himself available any day of the week. Mr. Nick ** (Home Buying Concierge) was instrumental in making sure all the utilities were taken care of and my questions and concerns addressed. My Real Estate Agent, Paul ** was awesome, I felt like we'd known each other for years, he was so thorough and on top of every single detail and handled all the the things masterfully, that I know nothing about, never having to wait for things to happen even though he was worried and tending to a family medical crisis.
Our Seller's Agent, Ms. Pooja ** was wonderful as well, a true advocate for us. She did a remarkable job ensuring we did well in selling our home in Virginia Beach. She was kind and compassionate and very patient helping us through these transactions at a difficult personal time during these transactions when my father in law passed away and the next day my wife suffering a heart attack, requiring hospitalization and cardiac intervention. There was no pressure from anyone and everyone was gracious enough to work on our timeline. I know it's a cliche to say we couldn't have done without them but, we couldn't have and certainly we would still be searching. They helped us find our beautiful home, in a wonderful neighborhood and we are very happy and extremely thankful for the whole Veterans United Home Loans family.
Reviewed July 24, 2023
Thank you Veterans United Home Loans TEAM for an outstanding support and professionalism! What an awesome team throughout the loan and home-buying process - smooth sailing! My son and I love our new home!
Reviewed July 22, 2023
I cannot speak highly enough of the team at Veterans United. They made the home buying process simple and seamless from the very beginning. My team truly made me feel like a valued customer and like I was the priority for them. I was always able to contact them directly when I needed to and they always communicated with me about updates and milestones. My team truly went above and beyond. Thank you!
Reviewed July 22, 2023
From start to finish, they walked us through. We understood everything that was required for us to do and why. And they were careful to follow up with us, and gave us truly personal attention and service.
Reviewed July 22, 2023
As a proud military veteran, I cannot express enough gratitude to Veterans United for the unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise. From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.
One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders. Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.
Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever. The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.
We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!
Reviewed July 21, 2023
We have purchased two homes through Veterans United. Each time they made us feel like family. The team was very professional and ready to answer any questions. The whole process was seamless and stress-free.

Reviewed July 21, 2023
My first time buying my own house. It was a pleasant experience and the staff are very helpful. I was guided along every step and the process was very easy. Definitely will spread the review to family and friends.
Reviewed July 18, 2023
I love this organization and everything it stands for. The people seem great and honest and I have recommended your business to others. Mike ** my loan officer was awesome and I would recommend him and the other team members to other as well. As a first time home buyer my wife and I were nervous but Mike and his team walked us through the entire process and it was awesome.
Reviewed July 18, 2023
Veterans United provided a team that was extremely helpful and provided wonderful customer attentiveness. Moving to a new state can be a daunting task; not knowing where to even begin. The team at Veterans United walked us through, detail by small detail. We were provided a well rounded team of experts and they made all the difference in our home buying experience.
Reviewed July 14, 2023
I was not ready to buy a home, but when my former landlord told me they were selling, I didn't want to go anywhere else because I loved the home. Like I said, I wasn't ready, or so I thought. I was crying, emotions everywhere, and I mean ugly crying. After reading reviews from other lenders, it was Veterans United. When Casey called me, I was still crying hysterically. He was so calm and patient with me. I would have hung on myself; that's how bad I was crying. My entire team was terrific. Casy, Drew, Kimberly...Thank YOU!!! I really need them in my day-to-day life.
I've always heard buying a home is stressful. I had the least amount of stress buying my first home. Communication was superb, not too much, not too little. Just right! We talked business, we laughed at times and it felt like family. They explained everything to me and my realtor; shout out to Charles **. I had absolutely no questions at closing. I walked into closing like a boss! In a short six weeks.. I have my first home. I'm a VETERAN HOMEOWNER! So excited! Thanks TEAM!
Reviewed July 14, 2023
I would definitely recommend Veterans United to my friends and family. I will definitely stick with them. Nick and his team definitely had my best interest in mind. I felt comfortable and heard throughout the whole process and I thank you for that.
Reviewed July 14, 2023
Overall my whole home buying team took excellent care of me. Made sure I understood and answered all my questions. Felt like I was number 1 on their list. My team was readily available to answer all my questions and concerns.
Reviewed July 14, 2023
This home buying process went a lot smoother than anticipated. It was like a well oiled machine and, once the gears were in motion, everything went by the numbers. Thanks to the entire team, including David.
Reviewed July 13, 2023
Their efficient, professional, stress-free, and friendly approach far exceeds their competitors! From the pre-approval, to realtor, to home-buying experience was nothing but positive! I recommend all veterans use this company!
Reviewed July 12, 2023
Staff is very helpful and professional. I have absolutely nothing negative to say. The staff walked me through confusing steps and made sure I understood the whole process. Very grateful for the team I had helping me!
Reviewed July 12, 2023
The team was not only professional but made us feel like part of the family. No headaches, stress, or unanswered questions. The team made sure we were informed through the whole home-buying process. Would recommend to anyone that is looking to buy a home.
Reviewed July 10, 2023
We had the pleasure of using Veterans United Home Loans for our lenders with our VA loan. Our professional team, led by Matt **, made this experience comfortable and seamless from the beginning. My wife and I were very pleased with the service and also the realtor that was recommended for us within our area of interest. 10/10, highly recommend this company. Nothing but great memories from this process.
Reviewed July 7, 2023
Excellent service and really appreciate their help and walking me through the whole process and keeping me informed of what is coming up next. I would definitely recommend them to any Veteran looking to purchase a home.
Reviewed July 6, 2023
Aaron and his team was amazing. Helped throughout the whole process. Was thoroughly impressed on how hard he worked to get me into my new home and will be referring to my fellow brothers and sisters in arms.
Reviewed July 4, 2023
First-time home buyer here: Overall, I am beyond satisfied with Veterans United. If I could describe the service in a few words I would say Home-buying for everyone. I started my home-buying process with Veterans United with limited home-buying knowledge. Veterans United's knowledge base and articles gave me the confidence that I was making the correct decisions before closing on our family's dream home. Lastly, the customer service from my loan officers team was excellent. I consider Veterans United is a "high-speed" organization for veteran home buyers. Tip: Do not be afraid to ask your team questions. They are there to help you!
Reviewed July 4, 2023
Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. Understanding our needs, our struggles, and allowing us to be able to get where we are today! It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!
Reviewed July 4, 2023
This is my first home. I was nervous and the entire team helped me every step of the way. They stayed in contact with me almost every day as the process developed. After the closing they called to congratulate us on our first home. I can't say enough good things about the entire team. I will be using them when it's time to buy my next home. Thank you Veterans United!
Reviewed July 4, 2023
I could not have asked for a better team than Veteran’s United. Over several months, they did not falter in their commitment to helping me as I went through looking for homes in three states. Through this very stressful and often confusing home-buying market, the team led by Robert ** never faltered to answer my questions quickly and professionally. When I finally found the home I wanted, this amazing team managed to pull off a Clear to Close in eight days to meet a request by the seller. My concierge, Kimberly **, was instrumental in helping me find my utilities and services and getting them started. As a disabled Marine, I need all the help I can get and everyone at Veteran’s United delivered it all. Thank you so much!

Reviewed July 3, 2023
From top-to-bottom, my Veterans United team was proficient and their conduct was efficient and flawless at all times. I have zero complaints about my experience with them, and for a man that works in IT Quality Assurance, I hope that is received as very high praise!! Sarah, Kevin, and Jenny all served integral roles in making this a remarkably quick and efficient process. Our communications were frequent, never under or overcommunicating. They worked to ensure the underwriter's needs were met on all points, which proved to be quite an undertaking. Overall, this team was quite an unexpected, yet very welcomed, part of this whole experience. Without a doubt, and without so much as a hint of exaggeration or hyperbole, I give them the highest marks that are possibly obtainable for their part in this very significant, very momentous transition in my life!!
Reviewed July 2, 2023
Great team effort to make this loan process simple. Great people, great process and great communication! Because the seller had problems it delayed closing for 7 weeks but this group of people was not phased. They kept us updated on everything that changed and explained it in great detail. I will use them again!
Reviewed July 1, 2023
Veterans United, Jake ** and his team made our home buying experience fast, painless, and worry free! I appreciate how quick they were to respond to any questions we had and laid out everything we would need to make it a seamless buy. Thank you all very much!
Reviewed July 1, 2023
Working with VU for our new home loan was a wonderful experience and made our relocation to a new area much easier. We were able to sign a contract on our new home and close in 21 days! Our entire team, Nolan **, Annie **, and Nate ** were top notch. They were available any time we had questions and were supportive through the entire process.
Reviewed June 30, 2023
Veterans United was awesome and helped us greatly with our new home. As first time home buyers, having such a strong support network made for a great experience! Scott and his team gave us a great rate that was better than everywhere else and helped us through their process with ease.
Reviewed June 30, 2023
Sarah ** and Tracy ** are the amazing duo team. As a realtor this duo is a match made in heaven for me and as a buyer I can’t stop raving about how amazing they are to work with. Absolute 10
Reviewed June 30, 2023
They were great through the whole process and made everything so simple. Had the greatest experience with them. Even after the process they still stayed in contact to make sure everything was going well with my new home.
Reviewed June 30, 2023
Steve ** and Zach ** and the entire team did extremely well at making me feel seen and heard. Thank you for helping me buy my home. You guys are an important part of the home buying process I wish everyone knew about.
Reviewed June 30, 2023
We had been searching nationwide looking for a place to finally settle down after my Military career, and Veterans United continually and patiently worked with us year after year and state after state until we found the perfect home just miles from where we grew up! Along the way we made some wonder people that we will forever be indebted to, their constant patience and continual determination to help find me that perfect place to call home! From the very beginning right to the end they never stopped fighting for us. From the bottom of our hearts we thank you Veterans United, and we Stand and Salute You! Thank you!
Reviewed June 29, 2023
Total and complete experience was incredible, everyone was on the ball and responsive. Will definitely recommend this team. Was quick and everything went smoothly, we were able to close on time with no issues. Every one worked as a team and we're excellent with communication.
Reviewed June 29, 2023
Jeff ** is an asset to your company. I have never dealt with somebody as professional & courteous as Jeff. Jeff makes you feel like he truly cares about you and the outcome of your loan. Unfortunately in today's time most people are only at their jobs to do the job and go home. Jeff ** is a super-star to my family. When we hear about co-workers, friends, family going to do a home purchase or refi we always tell them to go through Veterans United and work with Jeff **. I truly wish there were more professionals that truly cared about their job like Jeff does. #10stars
Reviewed June 29, 2023
Schandler was absolutely amazing from our very first conversation. The perfect house came up on the market and we had to move quickly because we didn't have financing secured and we were not pre-approved yet. Schandler worked very hard to make it happen, get our pre-approval and application done asap. I let him know from the very beginning that I was price shopping due to interest rates being so high. He not only went to bat for my family, but he secured us a great deal that other major banks were unable to beat or even match. He kept us in the loop through the entire process and his team was able to get us approved and ready to close early (unfortunately we couldn't close early due to the sellers, but VU and my family were ready!).
He even touched base with us while he was on vacation celebrating a rather large, important birthday, although he did not have to, it's just the top-notch service he provides because he wants to ensure a smooth process and buyer comfort. Schandler and his team were absolutely amazing to work with and I'm so grateful we made the decision to trust Veterans United, Schandler, and Walter. It was a great experience and the easiest out of all four home purchases and a refi! Highly recommend!
Reviewed June 27, 2023
The whole process was pretty smooth. Just minor things would come up but it wouldn't ever take long to fix. Everyone I worked with was great! Got set up with a realtor in the area and he was great to work with as well. Seemed like he helped me as a friend even though he was just doing his job. Would’ve been tough to navigate without the help of my realtor and loan team.
Reviewed June 27, 2023
If you qualify for VA, the buck stops here. VU gets it done, and makes you feel good the whole time. The service is phenomenal, the teams work quickly, and all the bases are covered. 10/10. Would use again!
Reviewed June 27, 2023
Use Veterans United if you want the best. If not, go ahead and use someone else. The team was truly phenomenal to work with. They answered every question, calmed every moment of stress, and made the process genuinely easy. We can't thank them enough!
Reviewed June 27, 2023
If you're in the market for a new home, look no further than this dream team of real estate professionals. Sam, Faith, Julia, Matthew, Alex and Wynci are an exceptional group of individuals who work together seamlessly to provide their clients with the best possible home-buying experience. From the very beginning, this team took the time to get to know me and understand my needs. They were patient in answering all of my questions and made me feel at ease throughout the entire process. Each member of the team brought a different set of skills and expertise to the table, which made working with them a true pleasure. Sam's knowledge of the lending industry was impressive, and he worked hard to ensure that I received the best possible loan terms.
Faith's expertise in the local real estate market helped me find my dream home quickly and efficiently. Julia's attention to detail and strong work ethic ensured that everything was handled efficiently and effectively. Matthew's exceptional customer service skills and warm personality made me feel supported throughout the entire process. In addition to this amazing team of real estate professionals, Alex's expertise in home and car insurance provided a seamless transition from the home-buying process to securing insurance coverage. Her attention to detail and ability to identify the best coverage options for my needs was impressive. And Wynci's communication skills and attention to detail kept me informed every step of the way. Together, this team is a force to be reckoned with.
They are professional, knowledgeable, and truly care about their clients. They go above and beyond to ensure that the home-buying process is a success, and it shows in everything they do. If you're in the market for a new home, look no further than Sam, Faith, Julia, Alex, Matthew, and Wynci. Their professionalism, expertise, and exceptional customer service are unmatched.
Reviewed June 24, 2023
I just want to thank everyone that made this possible. At times we would be so defeated but Ryan and Rob always us feel like a priority and I think we would have given up on the whole process without them. They truly made the last months bearable and I doubt we would be in our home without them. So again, thank you all so much and keep up the great work.
Reviewed June 24, 2023
Very helpful and worked very quickly and professionally to accomplish and finish our loan process. Any questions at any time of day were answer very promptly and also added any information that we missed any time they could. Highly recommend.
Reviewed June 23, 2023
Veterans United is the best! I love the team concept and how there is someone to help with anything you need, every step of the way. Matt ** and Amy ** are top notch! I wish everyone took the care and pride in their work that I saw from them.
Reviewed June 23, 2023
The team was amazing to work with. Very quick and efficient! There were a lot of things that came up last minute that they worked very hard to get done as quickly as possible. They were all very pleasant, polite and kept me updated on everything.
Reviewed June 22, 2023
I was so nervous to buy my first home but my Veterans United team made me feel so comfortable and confident to buy my first home. They were with me every step of the way, and I can't wait to move into my new home!
Reviewed June 18, 2023
Zach, Beth, Liz and his whole team worked with us making sure we understand every step a explaining every charge, cost, obstacle and options we have. They worked their butts off and we now own our first home.
Reviewed June 17, 2023
My VA Home Purchase team was spectacular to work with. Gave me realistic and achievable timeline to review and complete documents and also answered any questions I had in a timely manner. From start to finish, the team help me achieve my goal to own my first house.
Reviewed June 16, 2023
Mike ** and his team are AAAA++++, they are the best of the best. They kept me informed every of the way. They made the process easy and hassle free. This is the second time I’ve worked with Mike and you can’t find a better team to work with.
Reviewed June 16, 2023
During this process, we refinanced our current home for a cash-out process. This was a long two-month process which was why the overall process was rated an 8. It took longer to do this than it took us to close on the first home we ever purchased. Tim was great to work with and was a pleasure to communicate with, and despite the long wait I have confidence that we switched over to a great company.
Reviewed June 16, 2023
After years of working to build up the income and the credit to buy our 1st home, we were just barely at the place where we could even apply. After working with Veteran's United, we got approved and everything done in less than 90 days!
Reviewed June 16, 2023
Very happy with my whole team! Will definitely use Veterans United and stick with the same team if in the market in the future! Would highly recommend any veterans looking to use their VA home loan to Veterans United.
Reviewed June 16, 2023
I have dealt with Jared ** about home loans since 2017. He is very knowledgeable, experienced and honest. Not only did he get us the best rate, but it was quick to process. Jared knows the best way to go on loans depending on the market and your personal situation. I would highly recommend making a phone call Jared first before committing to another loan officer.

Reviewed June 15, 2023
Great company, great team and great individuals. Made things as easy as possible from start to finish. Showed commitment to our goals and worked day and night to get us our home, extremely knowledgeable and have a great human aspect to a complicated process like home buying.

Reviewed June 14, 2023
My experience with Veterans United was the best. We have worked with realtors and loan companies in the past and we were just a number and they didn't really have our best interests in mind. It is a team and they offer a complete experience with one stop service.
Reviewed June 13, 2023
Everything was fully explained, went smooth as the silk parachutes I used to use to jump out of perfectly good aircraft with, and I trusted VU to give me the soft landing like they did!!! I am a happy homeowner!!!!
Reviewed June 13, 2023
I have had the best first-time homebuyer experience with Veterans United. They helped me answer all the questions I didn’t know I had and I found the perfect home! They communicated and made the process as easy as possible during a busy time of transition.
Reviewed June 11, 2023
Adam was on point for me each and every phone call, text, and email. Any questions I had his real time response was impeccable! His communication with my Realtor Lauren ** was amazing and it was a true team. Anticipating the interest rate lock we talked with a key understandings. The daily market, politics, trends to assess the best day to lock in for me the best rate with financial analysis. Adam was easy to talk to and he always was calm!! The entire experience with Adam on the mortgage process was MAGNIFICENT! This is my 3rd home buy and tensions were removed by Adams professionalism! I would recommend Adam/Veterans United to any Veteran I know. If I could advertise to promote a brilliant and simple process with Adam and company; I am Ready!! Thanks Adam!!
Reviewed June 11, 2023
Our home loan team worked very hard to get us approved and through the whole process. We are grateful that they we willing to work with us even though our situation was challenging. They did a great job, we couldn't be happier!
Reviewed June 10, 2023
Everyone I had the privilege of working with made the entire process incredibly easy and made everything easy to understand. I had a fantastic team and I am extremely happy with how everything was done.
Reviewed June 10, 2023
I encountered absolutely no problems completing the loan process only because of the guidelines provided to me from the Veterans United Staff. Tasking requirement were easy to follow and the todo procedure made it so.
Reviewed June 9, 2023
What can I say, my home buying process was a complete success due to the Veterans United TEAM, and I wish to thank EVERYONE involved. My experience was one of complete satisfaction, there were zero delays on our part with everything approved through underwriting in just a couple of weeks, which was then a waiting period for the seller to complete their obligations. Veterans United will be my solid recommendation for anyone I know needing to purchase a new home!
Reviewed June 9, 2023
Some people do not and should not have a mic in their hand. No one wants to listen to me. I have nothing to say but positive things about the team I worked with. By far, the easiest home buying I have done. If I had to have one critique, it would be the underwriters seemingly forgetting there was a global pandemic and record number of unemployment a few years ago Trying to write a story as to why I wasn't working during the pandemic was a bit odd. The only time in my life I wasn't working and I had to write multiple stories as to why. Pick up a newspaper once in a while. I guess it is easy to do things like that if you do not have direct contact with the customer.... But, in the end, they got it done and all was well. Closed with no issues.
Reviewed June 8, 2023
buying a house in North Carolina. I will definitely recommends Veterans United to any veteran who wants to buy a house.
Jose
Reviewed June 4, 2023
We are the one thing we thought we would never be Homeowners. The team assigned to us guided us through the whole process and moved on our timeline. There was never any pressure and made the whole home buying process truly pleasurable. Thank you so much, I could not have asked for a better team.
Reviewed June 3, 2023
While there is a lot of paperwork to submit, Sean and Jordan were so on top of everything. They made my home buying experience so pleasant and exciting! They were always prompt and thorough. They explained each step of the process and always followed through. I am excited to be moving into my new home!
Reviewed June 3, 2023
I expected my first home buying experience to be a mess and a huge hassle, but the VU team honestly made it an incredibly smooth process! Excellent communication and time management. We even closed early! It was just over 30 days from the time we put in an offer to the time we closed.
Reviewed June 3, 2023
If you're a veteran you should be using Veterans United, they really do take care of us and they ensure that we receive the best deals possible! This is my second house bought with VU and as always they made it a pleasant experience and they ensured everything was explained in detail. I specially recommend Justin ** for doing such a fantastic job.
Reviewed June 3, 2023
In the beginning, I was very nervous about using a realtor that I couldn't go to their office and sit with face-to-face. The people at Veterans United understood and helped me with every step of the way. I would highly recommend Veterans United to anyone who needs help finding their forever home. Thank you so much, Leah, Mike and Joedi!
Reviewed June 2, 2023
When i started this journey i didn’t think it would ever come true, however the team we have answered every question, concern when ever called upon. From the start to closing was smooth and seamless. We thank you all for being with us step by step. Thank you again. Michael & Ketrina ** and family.
Reviewed June 1, 2023
They worked with us to ensure everything was done on time so we could get the loan approved and meet our closing deadline of approximately 3 weeks. I would highly recommend Veterans United to any veterans looking to purchase a home.
Reviewed June 1, 2023
VA home loan team was great and made the process easier than I expected. I love my first home and would recommend it to any veteran! From the first contact to meeting my agent l, it became a smooth process. The loan officer and concierge were there at all times to help and answer all my concerns. Real estate agent did an amazing job building rapport and creating a well planned out list of showings. Thank you!
Reviewed May 31, 2023
The overall team we dealt with were great. Very easy to set up and get information we needed. Only area I would say to improve were last few things prior to closing, like ordering and paying for the appraisal. It was not clear that we had to pay and initiate that process.
Reviewed May 31, 2023
My experience with V.U was unmatched & I pray that your experience with them is as great as mine was! I think they are especially good with first timers! Having a whole team dedicated to you feels like a VIP treatment and they are always ready to answer any concerns you have step by step!
Reviewed May 31, 2023
From beginning to end the home loan process was smooth and straightforward. The online tools were easy to utilize during the application and underwriting process. Our loan officer, Casey **, and others were consistent and timely with their follow-ups to any questions and keeping us informed.
Reviewed May 31, 2023
Veterans United went above and beyond from start to finish and I am so thankful for the team there! The set up has all bases covered, I felt included and kept in the loop every step of the way and I couldn't be more grateful to them!
Reviewed May 31, 2023
Everyone on my team is exceptional. Every step of the home-buying process was made easier, and less stressful. Stepen, Nathaniel, Liz and, Taylor; helped us get into our dream home. I never thought I'd be able to say I was a homeowner. Thank you all so much, for all your help. You've made this a wonderful experience.
Reviewed May 30, 2023
I am a single father with three kids and was very stressed about the whole process. Travis was awesome and helped me through the entire thing. I was able to close on my house in 14 days thanks to Veterans United and the team. They were quick to get the inspections done and processed all of my paperwork within hours of me signing anything.
Reviewed May 30, 2023
Everyone we dealt with was so patient, professional and helpful. Danielle ** and Max ** talked through options with us so we were well informed. They made the whole process as ready as it could be.

Reviewed May 28, 2023
I cannot say how great our entire team was at VU (both known and unknown); we are forever grateful for their assistance and expertise! Special mention to Mark **, Brittney ** and Brittany L**, and referred realtor, Mary ** - thank you!
Reviewed May 28, 2023
During the pandemic I began the process of buying a home. To no fault of ours I was listed deceased by the credit bureaus. It took months to have this corrected and during this time I worked with a different mortgage company that obviously didn’t have my best interest at hand. My daughter worked double time to have the bureaus correct my information. She then found Veteran’s United and EVERYTHING turned around! I really can’t stress enough how wonderful OUR TEAM is. With Clayton and Bethany we were viewed as family and they literally walked us through the process hand in hand!!! It literally took 3 days to find our forever home and the process went like a charm.
Of course we had bumps in the road and initial closing date pushed back BUT GOD and OUR TEAM came through and showed out!!! To close on our FOREVER HOME and move in was a fairytale in the making! My wife passed January 2020 and I knew she wanted me to be happy. I know and believe this because the home VETERANS UNITED helped me purchase is literally across the street from a house numbered 551. When I met my wife we purchased and lived in our home at 551 ** for over 50 years! Did I also mention our first day in our new home a golden butterfly landed on the porch and rested for 5 minutes. My grandfather was able to capture the video and this confirms new beginnings and blessings. Thank you VETERANS UNITED!!!!

Reviewed May 26, 2023
Veterans United provided a smooth transition from start to finish in the Home Loan process. Excellent Staff, I highly recommend them to any Veteran looking to purchase a home. The Team was very professional and guided me every step of the way. Thank you Veterans United.
Reviewed May 26, 2023
To any Veteran I find I will recommend VU, they have been everything I could've asked for from a finance company. Great people and super flexible. And they will answer any question you could ever have, I asked over 500 questions and they answered every one. They are super professional and incredibly kind.
Reviewed May 25, 2023
The entire team was awesome. From Ryan, to Paige, to Maxine and Tony (realtors), I couldn't have asked for better. The first house I bought was being rented out and I, the home buyer, was expected to be around for inspections and such. I didn't have to do near as much this time and I felt like I was dropping the ball somehow. I was reassured all was well the whole time, even when the first house fell through due to the sellers being sketchy and we had to switch everything to a different property causing a few setbacks. Definitely recommending this team for anyone looking to buy a house using their VA loan.
Reviewed May 25, 2023
I applied for a mortgage and discovered a full service company that provides a team that helps you through the whole process! Not just top professionals, but great technology to keep you on track! No one can touch this kind of service!
Reviewed May 24, 2023
Ross and his team done an outstanding job from day 1 thinking about buying a new home all the way to closing date. At a glance, it seemed like the paperwork was going to be overwhelming, but that team was always available for questions and able to give me feedback. They took what I feel like other companies would make more difficult process and turn it into a smooth transition. Availability of getting pre approval letters and changes made was a tremendous help. Again, hats off to this team for and guaranteed repeat business when we find our forever home in the future. Thank you
Reviewed May 24, 2023
This was my first time home buying. They, from the start were on top of everything. I was never left questioning which Station was I needed to attend next, as they have a check list escorting you along the way. They made it dummy proof, and with texts messages daily. Completely amazing.
Reviewed May 23, 2023
The whole team from start to finish has been outstanding... Could not ask for anything more... Could not have done this without them on my side.... It was a long road but with their help we got it done.
Reviewed May 22, 2023
We really appreciated the personal piece with Veterans United. Receiving gifts and information about our loan officer Wes really made us feel like we were working with a real person who cares about his customers.
Reviewed May 22, 2023
Veterans United is an excellent company to work with to secure a home loan. The Team at Veterans cares about their clients. I purchased over ten homes during my military/civilian career. This by far was the best experience. I had a team of over three members who guided my wife and I throughout the process. The communication was stellar. The Veteran’s portal was easy to navigate and made uploading documents a breeze. The key function was the to-do lists which kept the loan process on track. I highly recommend Veterans United and will use them again in the future.
Reviewed May 21, 2023
We would like to give a shout out to the whole team. Mark, Jessie, Emilee and Steven our real estate agent. Everyone was a pleasure to work with, the communication, the process was handled in a quick professional manner. Shirley and myself were impressed with the personal touches the team sent to us, it was so very thoughtful. I have already referred VU to a fellow veteran and I will continue to do so. Thank you to everyone for your commitment to help assist Veterans with buying a home. The overall experience from start to finish was a A+ rating.
Reviewed May 21, 2023
Couldn't have asked for a more stress-free home buying experience. Everyone was attentive, caring, and with exceptional professionalism. They are with you every step of the way in all activities related to home buying and always makes an effort for you understand everything. Truly felt like part of the family.
Reviewed May 20, 2023
VU is lucky to have Zach on their team. He promptly answered my questions and coached me through my first home buying experience. He caught errors that other lenders were making in the quotes they provided me and gave me the confidence to choose VU over other lenders which ensured that we closed successfully. Grateful to Zach for his patience and willingness to answer my questions outside of normal business hours. Definitely going to continue bringing my business to VU in the future. Thank you Zach!
Reviewed May 20, 2023
I will recommend to my friends and fellow Veterans both my loan officer and my agent realtor. They will updated you every time you have to do something, quick response and all friendly. All online, you don't have to travel or drive, they make it online for convenient of the veterans
Reviewed May 19, 2023
I appreciate all the efforts of the full team. It was a great experience. After months of searching, we finally found our perfect home. And everything went off without a glitch. Thanks again team for all your efforts.
Reviewed May 19, 2023
One of the easiest major purchases I have made! The team at Veterans United connected me with the most amazing resources, explained processes and expectations at every step, and worked with me to get exactly what my family needed. I highly recommend Veterans United, and especially, Brandon **. A+++ would buy again!
Reviewed May 19, 2023
I knew that having my paperwork ready to go would help, but as a first-time home buyer, there are other things that have to be done. As Lance and his team told us the things we needed to get done and turned in we did it right away in order to make sure it was done. They were specific in what the forms looked like and we needed to provide them down to the termite inspection. Coming from the Midwest that was something I had not heard of. That was the one thing that took the longest as the number of companies in the area was limited. The team was in constant contact and we were able to get it all done well within our timeline and we owe that all to his team. I would recommend them and Veterans United to anyone looking for a loan team.

Reviewed May 19, 2023
I'm so thankful to have you all support me through this even as I lost my eyesight! I could not have done this without the support that the team from Veterans United put together for me. Rain or shine, Day or Night, Workweek or Weekend; the team from Veterans United was there for me no matter the challenge or obstacle they found a way to get this through and me into a home where I can receive the medical care I require. Here's to a new home and the hope of quick and timely surgeries to restore my sight and fix my broken back. You all are unbelievable... you are awesome!
Reviewed May 18, 2023
Thanks everyone, that I was in contact with. You treated me like a human being, that is rare and I know as long as you are at Veterans United, you do me one more favor! That is when you move up in your chain of command and train new members of your team that you share this wisdom that you all hold. Thank you.
Reviewed May 18, 2023
I utilized Veterans United while I was deployed. I couldn’t have ask for a better team. My assigned loan officer and realtor were amazing. They made the process easy. They requested documents, and scheduled the viewing of the house in a timely manner. Lastly, they helped me find the perfect home for me and my family. I thank them for their hard work and dedication to service members! Thank you so much!

Reviewed May 17, 2023
Veterans United Home Loans thank you for your expertise and professionalism. For working so hard in making my dream of home ownership a reality. Me and my family are very appreciative of all the help we've received.
Reviewed May 14, 2023
If you’re a veteran who wants to own your own home, Contact Chris ** at Veterans United. I started this process a long time ago & he never lost faith in me. My credit is not that great, but I’m writing this from my new condo. Contact Chris, I guarantee you can’t go wrong. His whole team not only work together & efficiently but have the greatest personalities.
Reviewed May 13, 2023
Spencer and his team were very professional and helpful. They went out of their way to make sure I had the documents needed and that I understood the terms of my loan. I would recommend them to anyone interested in purchasing a home. Thank you.
Reviewed May 12, 2023
Kudos to the Veterans United team members we had working on our behalf throughout the home buying process. From pre-approval to close we couldn't have asked for better service (including anyone who may have helped behind the scenes). Everyone was so helpful and worked so hard to help us get financed to buy our home. It truly felt like our team was in our corner and happy for us to close on our new home! Would definitely recommend!
Reviewed May 11, 2023
If you are a veteran, you want to work with Jerry and the VU team. The checklists are very easy to go through as the website has everything spelled out. All closing costs are sent for your review. You can also get your utilities set up right at the website. This was my first time buying a home and I had my coworkers talking through their horror stories through underwriting. Matt was always straight to the point and would ask for everything he needed and it has to be on time. When he asked me, I would follow up and the communication flowed smoothly which made the process great.
Reviewed May 10, 2023
This is my first home! I thought that I would never have the opportunity to become a homeowner! My own home where I can retire and make it into my oasis, my own paradise! I worked hard to get to this point in my life and to have Veterans United to help and support me through this process has been amazing! I cry each time I hold my keys in my hand knowing that they are the keys to my dream! Thank you! I am even prouder to be a United States Veteran!

Reviewed May 9, 2023
The best possible experience. Everyone involved seemed to take a lot of pride in providing the best service they could. It really helped to make what could be an overwhelming experience very pleasant.

Reviewed May 8, 2023
The loan officers and concierge team were very knowledgeable and there to help me every step of the way. This is the second home I have purchased and Veterans United made it easier than buying my first home.
Reviewed May 5, 2023
Stephen, Greg, and the team were awesome. I highly recommend Veterans United for your home loan. We dealt with very difficult sellers who made our home buying experience very stressful. Stephen and Greg were there with us every step of the way. You guys are awesome!! Thank you so much.
Reviewed May 4, 2023
You all were amazing. This was an easy, stress-free experience and each step of the way, we felt each member of the team was in our corner. Would recommend Veterans United to any Veteran in the market and will definitely use their services again in the future.
Reviewed May 3, 2023
It was an absolute pleasure dealing with Veterans United. From the start they were very attentive and friendly, would respond any question or concerns quickly, definitely won me and my wife over. That's why we ended up going with V.U even over the bank we have used for years. Awesome experience, it was made enjoyable and easy for us, would recommend V.U to anybody.
Reviewed May 3, 2023
Great lenders to work with. Very thorough and easy to understand. Major kudos. Would recommend to any veteran. They make everything so easy to do and is done in a very timely fashion, impressive speed and hassle free.
Reviewed May 2, 2023
I have purchased or refinanced homes at least 10 times in the past both thru the VA and Conventional. I have never dealt with anyone as thoroughly knowledgeable, hardworking and pleasant as Veterans United. They take your situation personally and do everything they can to make it all come together for you. When it looked grim at times, thru setbacks, twists and turns they made it happen. What a crew!!
Reviewed May 2, 2023
My Veterans United team worked diligently and treated me like family. They really take care of you as a customer making your home buying and moving experience very easy. They really do treat you like you are their only client.
Reviewed April 29, 2023
This experience has been full of emotions and through through them all my team has been there for them all. Any questions I had or anything they were always right there. They kept me grounded. I could not have asked for a better team to share this experience with.
Reviewed April 28, 2023
This is my second closed VA loan with Veterans United. Overall, it has been an incredible experience. On behalf of my wife and I, we would like to thank our loan team for all the hard work and time they put in to make this possible for us.
Reviewed April 27, 2023
Everyone on this team was incredibly supportive during a fairly stressful time for me. Having a dedicated team of actual people following me through the entire process was such a relief. Consistent communication, responsive, and kind!!!
Reviewed April 26, 2023
Exceptional experience; I am deeply appreciative of my team at VU. Everyone was on-page and collaboratively worked to ensure my experience in obtaining a loan and securing a home was smooth. The gifts sent really added to the overall experience and made me feel like more than just a customer. It meant a lot; as a widow buying a home on my own after >15 years, I deeply appreciate those personal touches to make the process human and feel more like a professional relationship, not just another number. Thank you. Highly, highly recommend!
Reviewed April 25, 2023
Cheryl **
Reviewed April 25, 2023
This was my first time buying a home and the entire time the team kept me informed and answered any questions I could come up with! Throughout the whole process they kept me well informed on anything I needed to submit. They put me in touch with a fantastic real estate agent in my area and helped me to find the home of my dreams.
Reviewed April 23, 2023
It was a genuine pleasure to work with such a great group. They are in your corner for every step of the process. It helps to have that assurance when making such a big decision and gives you peace of mind.
Reviewed April 22, 2023
From start to finish. My team with Veterans United stayed in touch with not only me, but my realtor and builders. Kyle ** was my senior loan coordinator. He was beyond awesome and answered every call and message. He was even communicating with me out the office and during lunch breaks. He went above and beyond to ensure this process was as smooth and easy as possible. He is the type of coordinator we all should experience with buying a home. The entire Veterans United team moved as one. Everyone worked perfectly together and communicated together. It was such a great experience. Kudos to the entire team. You guys were Awesome.
Reviewed April 19, 2023
During all these process we felt like family, the treatment was excellent, backed up by a team of very Professional & very knowledgeable in the industry , we were blessed by having Veterans United next to us during this process. Thank you.
Reviewed April 19, 2023
When I first started looking for a home, I looked at Veterans United in another state. There, they pulled me around left and right, so I put my search on hold. When I moved home, I decided I would start my search again and reached out to VU again. This time, I was gifted James **. He was a pleasure to work with and the team I was given did a phenomenal job at helping our dreams come true. We are more than happy with the home they helped us close on, but we wouldn't have been able to do it without the amazing team we had. Thank you, VU. We love our home!
Reviewed April 16, 2023
As a first time home buyer, I was expecting this process to be stressful. My team at Veterans United, not only removed the stress- they made it enjoyable. It went so smoothly, my closing moved up a whole week. (We even closed in less than 30 days.) They answered any and all of my many questions and made me feel confident about my desire to buy from beginning to end. I highly recommend their services and wish all to have such an amazing experience as I did!
Reviewed April 15, 2023
This is the second time I've worked with Veterans United and Hunter. Hunter made it easy to transfer veterans' benefits to new purchase. If Hunter was out of office, his back up would call to answer any questions. Sam, loan coordinator, walked through everything needed to finish ahead of closing date, which resulted in closing a week early this time. Love VU portal and dashboard! Portal made the exchange of information easy. Uploading documents is safe and secure in the portal. Many documents were signed inside the portal which made closing go quickly, as opposed sitting and signing a lot of loan documents at the closing table. It has been two great experiences!
Reviewed April 14, 2023
As a first-time homebuyer, I felt so lost walking into the whole process of buying a home. I knew I wanted to buy but I didn’t know where to begin. Veterans United gave me an incredible support system and tons of resources to access, and they made buying a home feel seamless, accessible, and attainable. Every time someone asks who I went through to buy my home, I recommend Veterans United because of their incredible support and service. Forget boarding an aircraft first, getting to work with the team at Veterans United, now that the REAL benefit of being a veteran. Thank you to everyone who helped me!

Reviewed April 14, 2023
This was the smoothest process I have ever experienced in buying a home. They mentioned that this is what they try to achieve but the team here went above and beyond in helping me and my family buy our home. This should be a model practice for other team members to follow and take as lessons learned. Thank you to Drew, Brandon, Jonathan, and the rest of the Veteran United team. You have earned my trust and confidence as a customer and a veteran.
Reviewed April 13, 2023
Amazing informative team who have helped me secure a home loan even when I never thought it be possible. I had a lot going on in my life in the last few years almost dying with brain abscesses, a bitter long divorce, and custody issues with my ex. I found that after the divorce the home I lived in was awarded to my ex wife. With little money, and not sure if I would ever have the chance of home ownership again the folks at Veterans United talked me through the process and gave me a shot at being a homeowner again. I just closed on my house. Things are looking up for my future. I have to give a huge shout out to Julia ** of the Veterans United team. She walked me through the process and kept in touch the entire time.
It was an amazing experience. Can't give everyone on the team enough praise. It was all worth it in the end. Not hard to do at all, they broke everything down simple for me. When I had questions they really helped me out. Huge shout out to them and their team. Thank you all again for the chance at Home Ownership. I appreciate you all and everything you did to help me out. I rave to all the other vets I see about you all. I will always refer them your way if they are in the market to buy a home. You all are rock stars. Thank you again and again.
Reviewed April 13, 2023
I will be using the Services of Blake **'s team again in the future. They have a loyal client in me. I refer all my veteran colleagues to Veterans United. I appreciate the time that everyone put forward to get me past the finish line. We closed on the house in 3 weeks.
Reviewed April 12, 2023
Dan ** was our loan officer. Awesome job. Chance ** assisted. Awesome. Katie ** was our concierge. Awesome. Lisa ** was our real estate agent. Awesome. 10s all around! VU website has a lot of great articles...READ THEM. Don't be afraid to ask questions. They can't help you with a problem they don't know exists.
Reviewed April 10, 2023
We originally shopped around with several mortgage companies for a home loan, but no company compared to Veterans United. The extra time and effort made by our team, was incredible. Ross, Bethany and Jason were all so very helpful in making the process fast and easy. We are now in our new home thanks to Veterans United and would recommend them to any of our active and ex-military family and friends. Thank you.
Reviewed April 10, 2023
Hey Hannah!!! I thank you and your team from the bottom of my heart. I couldn’t have ask for a better team and home lender to assist me through this process. I’m going to keep you all contact number lock in. Thank you all again!! Amazing Team❤️❤️❤️ Emily, Sarah, Jake, Hannah.
Katina
Reviewed April 9, 2023
Everything we spoke of start to finish, just a call away. Everyone on the loan team was on point. Great experience at the end of the day in my house and well appreciated. I would recommend any Veteran to see what they have to offer.
Reviewed April 7, 2023
I wish that I had known about Veterans United when I purchased my first home back in the early 2000s. I am utterly surprised and very pleased with how quickly and efficient the entire process was. Team Andy (Andy, Jake and Skylar) was an absolute joy to work with. They kept me informed if any hiccups arose, assured me they were on top of everything, and worked it all out -- as a matter of fact, I actually Closed on my home a day early! I give Team Andy my deepest gratitude and thanks for all their hard work. God Bless You All and your families. THANK YOU, THANK YOU, THANK YOU!
Reviewed April 7, 2023
Great experience working with actual people we were able to get to know. We felt like family working with Veteran’s United, and that’s a hard thing to find these days. We had a unique situation that took some extra effort on everyone’s part. I was anxious to see how they would handle it and they did a fantastic job. It will be very hard to get me to change mortgage providers after this experience.
Reviewed April 6, 2023
My team made this easy and straightforward. They were always on stand by to answer any questions in a polite and respectful manner. 11 out of 10 best home buying team out there! Shannon ** and Lindsey ** both did stellar making my first home-buying experience easy and stress free. Amazing job team. And Thank You!
Reviewed April 5, 2023
Veterans United was amazing. We loved the little gifts along the way, flag, movie night box, etc., and the windchime they sent us when my brother passed away really let us know that they cared. Great Team.
Reviewed April 4, 2023
Love Veterans United and I wish I would have found them sooner! The process was simple, clear and straightforward! Everyone was easy to work with and they kept me up to date on the status and process. Being able to do everything online reduced the amount of time we had to spend in the office at closing.

Reviewed April 2, 2023
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
Reviewed April 2, 2023
I humbly thank and appreciate this wonderful team of people at Veterans United. You guys were great, very helpful and welcoming. I would definitely work with you guys again and will definitely recommend you guys. Thanks for all your hard work.
Reviewed April 1, 2023
I'm a first time home buyer and Veterans United made the entire process go very smoothly. They answered any questions and concerns I had and were always very professional. I would definitely use them again!
Reviewed April 1, 2023
My experience went smoothly. Closed in about a month and could have been quicker if not for the VA appraisal taking 2 weeks. Mike worked with me in getting a competitive loan and the team was very responsive.
Reviewed March 27, 2023
Rett ** and his team are extremely professional and timely! If you are looking for great rates, a great team, and fast closing experience, Rett ** and his team are perfect for you! Start to finish was less than a month, and now we have the home of our dreams with tons of perks to follow! Semper Fidelis and Ductus Exemplo to Veterans United, Joshua & Rachel
Reviewed March 26, 2023
Mike was awesome. He made the home buying experience easy and understandable. Sarah was amazing. As soon as she asked for a document and I sent it, she would ensure to upload it. The entire process with VA was great. Lots of moving parts but the app made it very simple to ensure you understood what step we were at.
Reviewed March 25, 2023
Wow where to begin. My Wife and I never thought we would get to this point of our lives. When my wife and I married never in our wildest dreams did we think we would own a home. We would sit down every week and struggle with what bill to pay, how much could we spend on groceries for the month. I can't explain the sheer fear we had together day in and day out wonder if we would own a home. My wife and I would for years flip through Trulia, Zillow and all the other home selling websites that exist dreaming of the day we would honestly be able to buy a home for our family. We finally sat down and put pen to paper and said this is our goal. We have 5 years to save up money and get a home. We started to put extra time in at work and putting money aside praying one day that the home we dreamed about would actually exist.
Fast forward 6 years later through stress, hard nights thinking it would never happen and we just signed our paperwork on our new home and My wife and I have nothing but absolutely gratefulness for the Veterans United Family that has been so wonderful to us. We sit now in our new home though very empty still. We dream about what furniture will go where. What color we will paint the walls and look around the house and think about all the memories we will create in this home and none of this would have been possible without Veterans United. Again thank you so much for everything again.
RespectfullyThe **
Reviewed March 25, 2023
With my Veterans United and Plum Tree realty team on my side, the entire process was unbelievably fantastic. I had heard about the issues of home buying and all the wait times but not at all with this team. The process was fast moving from the jump and every step made so easy. Honestly, without this team, I don't believe the experience would have been so great. Everyone was extremely helpful and never was there a question unanswered. They made sure I completed each process without doubt and provided every bit of information needed to keep me comfortable and moving forward. I honestly can't express the amount of gratitude I have for every member that I worked with during my home buying process. Thank you, thank you, thank you. You all have helped me take the biggest leap in my life without a worry.
Reviewed March 24, 2023
The loan team from Veterans United Home Loans was incredible. They were professional and polite and kept in contact with me through the entire process with buying my home in Tennessee. I would highly recommend them.
Reviewed March 24, 2023
I have purchased 4 homes over my life. 2 of which were using Veterans United. They have a very simplified process and you get a dedicated small team to take you through it. I will never look elsewhere for any future purchase. Highly recommend!
Reviewed March 23, 2023
Heidi ** and Kayla ** are extremely kind, attentive and professional. They answered all my many questions within minutes of my contacting them. I would recommend them to family and friends as well as the general public.

Reviewed March 22, 2023
The entire home buying process was smooth and easy! Josh ** and the Veterans United team worked fast and ensured there were zero issues, and we understood each process! They were great about checking up on us and being just as excited as we were when we found our house and the offer was accepted! I will definitely use Veterans United again!
Reviewed March 20, 2023
I had a wonderful experience. The 1st person I spoke with, Mr. Phillip **, was with me every step of the way. He answered my questions, assisted in getting me to the correct people and resources, and treated me like he was truly concerned about getting the best home I could. Thank you.
Reviewed March 20, 2023
Thank you Brian ** and the team at Veterans United! This is the second home we have purchased with Brian's help! The process is seamless and Brian does a great job through every step of the process! Relocating a family can be a big stressor! Brian and the team took the stress out of this part of the relocation! Thank you from the House Family! Mike
Reviewed March 20, 2023
Omg, you kidding me? You're the highest score they have. You are A number 1. Have your boss call me. I have the best Luck being all **. Happy Saint Patrick's Day!I've worked with 10Ks Of people. And you're so professional about your passion for people and families you serve. You earned it working with me. You truly are the best at your job. You close Real Estate deals. And you're very good at it. Talk about 1 1/2Years working on this and you never gave up on me. He will always get my business and yes I will tell ten friends. To contract with you. I've already sent a fireman referral to you. I'll send others.
I'm a member at Madeira Beach American Legion top five legions in the nation on the ocean front I will put up a poster for members. I'm close friends with a current State Republican Representative, State Legislature aid, and the Mayor of Madeira Beach. Volunteered for the campaign the past year for door knocks On hundreds of homes for General elections in past November for current State Representative, who won. And of course I bought a home from Steve. He is the best. I'll see you soon for new business. It's just I bought a home with Steve and Veterans United yesterday. 1 mile from the beach in Clearwater Florida. It don't get better that for a 20 year Navy Veteran. Remember Keep the sun in your face and the wind behind you. Smooth sailing and until we meet again. Mark **. PS I do have a LinkedIn account for campaigning. Take a look. Thanks Steve!!!
Reviewed March 20, 2023
From the time I applied for my preapproval to my closing, Veterans United has taken care of me. This is my first house and the HIGH standard Veterans United team set is now the standard for me. Everyone buying a home or refinancing should receive the same genuine service I received from Veterans United. The concierge service is an excellent service for first time homebuyers! Based off where you are purchasing a house they give you all the tools to set up your home.

Reviewed March 18, 2023
I Highly recommend Veterans United for ease of a home purchase and fair loan. They will stand with you and not leave you behind. You will never see a F_B_R incident with this team. Your only regret will be if you use a different company! Semper-Fi
Reviewed March 18, 2023
My team was there every step of the way. They were helpful at a moment’s notice with every question I had. If they didn’t have the answer to a question, they sought out the answer and got back to me as quickly as possible. They truly made my experience easier than I thought it would be.
Reviewed March 15, 2023
My Veterans United team was amazing! I have always thought that home buying would be stressful and frantic, but my team and the app made it all easy and effortless. The To-Do lists were easy to follow and complete, there were extra informative links and videos, and my team gave me weekly updates to keep me at ease while underwriting was doing their thing. In addition, there were a few very thoughtful gifts that made me once again feel that surge of pride that only serving our country can provide. I recommend all veterans use the full range of Veterans United services.
Reviewed March 11, 2023
I was raised with the "American dream" theory. Grow up, get a career, start a family and then buy a house. I have strived to accomplish this my entire life. I accomplished and achieved working hard, getting a career and having a family. I didn't understand just how hard it was to buy a home. I struggled so long without success. I began to think that I would never achieve the full American dream. That was until I got in touch with Veterans United. They gave me the time and helped me learn about credit and helped me to gain the tools I needed to work towards achieving what I always dreamed of but couldn't accomplish. They were patient understanding and helped me to gain the knowledge I needed to pursue my dream and make it become a reality.
They didn't do it for me but they made sure I had the tools to make it happen. Where I fell short they encouraged me and helped me to stay on track and made sure I learned and achieved my dream. I don't have the words to thank Zach **, Shari, Kyle and Jeremy enough. They made it come true. I am living in my first home!! I was able to purchase my very own home thanks to all the hard work from Veterans United!!
Reviewed March 10, 2023
All of my team members were great and I thank them. We have looked in a area and needed help where to start. They came through with flying colors. I have already told my Veteran friends about you guys. Thank you for getting us a dream home.
Reviewed March 9, 2023
Very knowledgeable staff. They will answer any questions you have. This was our first home buy and they made everything happen seamlessly. If you are a veteran and are looking to buy a home with your VA loan I highly recommend using Veterans United!
Reviewed March 9, 2023
To be honest I did not have much of a clue on how to navigate a VA home loan, Me and my wife worked for 3 years fixing our credit and in the process had our first child. When the time came to start looking for a larger home for our growing family I contacted Veterans United and Aaron ** started walking us through the pre-approval process on Jan 28th..Many hurdles and focused efforts later we closed March 8th with the exact property we were looking for. I could not be more satisfied with the home buying process at Veterans United Home Loans...To Aaron, Liz, Sam and our agent Regina Thank you very much.
The Rich family
Reviewed March 9, 2023
Veterans United is a model for efficiency and professionalism. They were clear and concise regarding what was needed to complete the mortgage process. Their communication supported by their process and online tools were EXCELLENT. I work in the ENTERPRISE technology space, supporting global/Fortune 500 companies...and this is THE BEST customer/user experience I have ever been a part of - hands down!!! Thank You Veterans United, Brice, and Melanie for making our dream of owning a home a reality!!!
Reviewed March 7, 2023
It is people like Kim ** that make Veterans United great! She deserves to be recognized for her hard work and efforts. Thank you very much for making the stressful process feel effortless when it is definitely not the case. We ran into multiple issues with job offers falling through even after receiving offer letters which caused changes to our loan amount and could have potentially lost the house we wanted. However, Kim was able to give us numbers very quickly with all of the changes happening and gave us accurate information to help us close on the home. She did not sugarcoat anything and gave us accurate information to help us make timely decisions. Buying a home is not a fun process at all but Kim made it fun multiple times with her optimism and professionalism. She went above and beyond her role at multiple points giving us information that was not in her job description. Kim, you are great, keep up the good work.
Veterans United will be getting all my future business for having a stellar employee like Kim. Also, the Veterans United portal is amazing having all of my needs in one location. Being able to pull documents that other loan sites cannot so I do not have to do so. Was great so there was less work on my end. I will be recommending Veterans United to all my veteran friends I served with and recommend Kim for sure!
Reviewed March 7, 2023
We have used Veterans United for our last three purchases. They always surprise me by making each purchase and refi easy! If you like to be pleasantly surprised and well taken care of from start to finish you are at the right place!
Reviewed March 4, 2023
V.U. made my first home buying experience great, even with small setbacks (not at fault to them) we found the right house. Each process was explained to me as we went through it. 10/10 would recommend V.U.
Reviewed March 1, 2023
This experience was wonderful. The challenges in life that have happened to prevent home ownership were overcome with the help of professional young people who work for this company to help be the voice for military service members who are unable to find a home. This has been life changing and wonderful to know that we (Veterans) are not forgotten and that there are people who care for our well-being despite the disabilities and injuries. Thank you Veterans United for allowing me to find a home.
Reviewed March 1, 2023
Caitlin, Max, and their team made my first-time buying experience easy and enjoyable. They all went above and beyond to make the whole process rewarding! This is a dream that I thought I would never realize, they made it a reality!
Reviewed March 1, 2023
The team I worked with was extremely efficient to work with, any questions I had they answered within the hour, they were always available to answer my calls and always got straight to the point about what I needed to do and explain the forms I needed to sign. I would recommend using Veterans United to any veteran or spouse.
Reviewed March 1, 2023
They made the process extremely simple and easy to use. They were on top of everything that was happening and was more than willing to walk me through everything. I would definitely use them again and recommend them.
Reviewed Feb. 28, 2023
Just wish for a 1st time homebuyer that they explained things more 'cause I had no idea of some things and would ask my realtor the questions. But overall they were great. Jeffery ** was a big help to me.
Reviewed Feb. 28, 2023
Omg!!! I am so thankful for the opportunity to work with such a great group of professionals. You all made me feel at ease and walked me through what I thought was going to be a terrifying experience. This team at Veterans United is the best (Abbey, Brian, Robert, Sam) and I felt so blessed and honored to have you worked with each of you. To all the veterans that will come after me and the many other families this TEAM will help obtain homeownership, I just want to say thank you for supporting my fellow brothers and sisters who served our beautiful country.
Chrystal H.-Air Force Veteran
Reviewed Feb. 26, 2023
Veteran's United was highly recommended to me from a friend for a reason. Excellent service, courteous and knowledgeable staff, efficiency in the loan & closing process, and resourceful in post-closing. Thank you for your help in making my entire process go so smoothly! I highly recommend Veterans United for your home loan needs.

Reviewed Feb. 25, 2023
Veterans United was very pleasant to work with and made the home-buying experience as painless and smooth as possible. They also have a great concierge service to help with insurance, utilities and other aspects of moving. Other unexpected nice touches were my Navy socks and a nice entryway mat with our name on it!
Reviewed Feb. 24, 2023
We are super grateful for everyone that helped us through this whole process. It was an awesome experience and so from the bottom of our hearts we want to say THANK YOU. It means so much to us. We strongly recommend Veterans United for your home buying needs.
Reviewed Feb. 22, 2023
Ron, Kaylynn, Laura, Dottie, and the team. We are more than happy and just want to say THANK YOU ALL for your hard work. We about gave up on purchasing a home after countless let downs with other mortgage companies. But you ALL went above and beyond to make it happen. So to you all, as a veteran, I thank you for not leaving our side and making sure we were comfortable and understanding the entire way! Also, as a veteran it is a comforting feeling knowing that we are genuinely looked after in this HUGE process. Thanks so much and I wish you all the best!
Reviewed Feb. 22, 2023
The Veterans United crew made me feel as if I were their only client! Everyone was professional, courteous, attentive, and cared about my needs. Thanks to Veterans United, I am the proud owner of a place that I can call home. My house is MORE than what I had hoped for. The loft for my pool table and an office is a bonus! I absolutely love my beautiful house. I would highly recommend Veterans United and if I decide to purchase another home, I would only use them. I know I will not have any worries. I am ecstatic!!!! Finally, Justina was the glue to keep me aware of changes, recommendations, steps to completing my home purchase checklist, and anything I need to make this process seamless! Justina, you were a jewel!!!
Reviewed Feb. 22, 2023
Absolutely wonderful to work with. They really went above and beyond any expectations I had. They were honest and professional and made everything understandable. They made sure that we always in the same page with everything and there was never any confusion to what was needed or expected.
Reviewed Feb. 18, 2023
Everybody was awesome to work with and I really appreciate the team. Everybody was just as helpful and pleasant to work with as the next. The team responded quickly to any questions I had and thanks to them I felt comfortable throughout the whole process. I am extremely grateful and happy!
Reviewed Feb. 17, 2023
My personal loan officer, Emmy **, and her whole team at Veterans United provided a consumer experience simply not seen in recent years. Their work ethic, professionalism and genuine personal investment in providing a seamless positive outcome was in a word, impressive. These days, and I think a lot of folks feel this way, it is hard to trust just about anything, never once did I feel lied to or taken advantage of, that’s a rare and wonderful feeling. Thanks again to everyone at Veterans United and keep setting the standard, it does not go unnoticed!!
Veterans United Home Loans Company Information
- Company Name:
- Veterans United
- Website:
- www.veteransunited.com
