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Veterans United Home Loans Reviews

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About Veterans United Home Loans

Veterans United Home Loans (NMLS #1907) is a mortgage lender headquartered in Columbia, Missouri. It specializes in U.S. Department of Veterans Affairs (VA) loans for home purchases and refinances. Veterans United services loans in all 50 states and offers online support for customers who don’t live near a physical branch.

Visit www.veteransunited.com
Pros
  • Specializes in VA loan programs
  • Purchase and refinance options
  • Available nationwide
Cons
  • Only has 24 branches across 17 states
  • Website is difficult to navigate

Veterans United Home Loans Reviews

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    Page 11 Reviews 1635 - 1835
    Staff

    Reviewed Jan. 30, 2022

    You can absolutely not go wrong with Veterans United. The staff is very helpful and they take time out of their day to make you feel special during operation hours or even after hours. Their number one goal is to get you into the home of your dreams and they have all the tools.

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    Reviewed Jan. 29, 2022

    Take advantage of the service provided. As military members we stress enough daily over our jobs, financial future and family, take the time to use your assets and let them relieve the headaches! Veterans United is THAT service!

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    Customer Service

    Reviewed Jan. 29, 2022

    I enjoyed working with everyone on this team. I will definitely use them again! Best customer service that I’ve had in years! Made my home buying experience easy and very pleasant! I’m so happy I found them!

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    Customer Service

    Reviewed Jan. 28, 2022

    We had the best experience ever with Veterans United. We became family. They are super from the beginning until the end! They did everything in a timely matter, they responded all of our concerns and they made the process a breeze. I promise you you won't regret at all having them as a lender. I am so satisfied and happy they made our family dream come true!

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    Customer ServiceStaff

    Reviewed Jan. 28, 2022

    Kristin **, Chris **, and Barno ** laid all of my fears and concerns to rest! Any question could be asked and answered via text, email, or a phone call. I've NEVER had an experience with people so EASY to reach. They are friendly, knowledgeable, and hands down the best team I've worked with! I have and will recommend them to everyone I come across and will always sing their praises. We were able to close in 3 1/2 weeks because of their diligence and attention to every detail. Thank you for making this process easy!

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    Customer ServiceOnline & AppStaff

    Reviewed Jan. 28, 2022

    I highly recommend Veterans United to anybody looking to buy a home. Everything was made easy through their website. The process was headache free, and they will guide through it. They along with Frost Real Estate are a great team together. Their communication between both aspects of buying a home was amazing to say the least. Joshua ** (Veterans United) & Ashley ** (Frost Real Estate) really did a great job.

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    Staff

    Reviewed Jan. 26, 2022

    It was a new experience that I'm glad I had the chance to go through it. I couldn't have made it without the help from Amber and her team. A special thank you to my realtor Derek. He was there with me throughout it all. Thank you for everything.

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    StaffLoan Process

    Reviewed Jan. 25, 2022

    Veterans United went above and beyond to make my first home buying experience as pleasant, simple and stress free as possible. Their loan agents consistently went out of their way to find solutions, explain the process, and answer every question I had along the way. Without Veterans United, I would not be a home owner!

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    Customer ServiceStaff

    Reviewed Jan. 25, 2022

    VU is an amazing company. They are effective and efficient. Their communication skills are above average and their team is very knowledgeable. I recommend all that have had bad or unpleasant experience with other companies to give VU a try. I vow that you won't be disappointed.

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    StaffLoan Process

    Reviewed Jan. 25, 2022

    Outstanding team of individuals who is there every step of the way during the home buying experience. Veterans United Home Loan Teams is a Gem to all members who have served this great country or anyone who qualifies for a VA loan. They were loyal to me and I trusted them to navigate me through my first time buying a home Madness. They are hands down your Home Buying Super Hero. Thanks.

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    Staff

    Reviewed Jan. 25, 2022

    The experience with Veterans United was amazing. My Team made the process smooth & easy. No annoying repetitive questions or unreasonable requests. They were on their A game from day 1. I would do it all over again with Veterans United, so glad I did.

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    Customer ServicePunctuality & SpeedRates

    Reviewed Jan. 24, 2022

    I would definitely recommend Veterans United--as a first-time homebuyer, I had a lot of questions, and answered everything quickly and professionally. Even in such a crazy market, Veterans United made purchasing a home a quick and easy process! Great rates too!

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    StaffLoan Process

    Reviewed Jan. 24, 2022

    Mike ** was the best loan specialist one could hope for when purchasing a home. Aside from being extremely knowledgeable, he was very professional and considerate to my family's needs. It was truly apparent that he values family. I feel Mike and his team went above and beyond to overcome every challenge they encountered during my home buying process. I am overwhelmingly grateful for Mike and his team. Their commitment to making my family's dream of owning a home a reality is exactly what makes this organization a success.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 21, 2022

    I would give Joel and his team even higher than a 10 if I could! Great communication and professionalism and amazing speed! They got my loan approved in 20 days. After having a horrible experience with the builders mortgage company, Veterans United was breath of fresh air.

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    StaffTransparency

    Reviewed Jan. 20, 2022

    Veterans United made it very easy throughout the entire process. All the staff kept me well informed and up to date on all the processes and the things that needed to be done. They are very thorough about everything

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    StaffLoan Process

    Reviewed Jan. 20, 2022

    Veterans United guided me through the VA loan process. I had never used my VA before and did not know the steps involved and they were very helpful. I highly recommend Allison **, with Veterans United she was great!

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    StaffLoan Process

    Reviewed Jan. 20, 2022

    Connecting with Veterans United was the most crucial decision that I made during my home buying process. My Loan Specialist Stephen ** and his team not only guided me but also shared their immense knowledge which gave me confidence to buy a house. I am a proud homeowner and I give most of this credit to Veterans United and my Home Loan team. To my fellow veterans - I highly recommend Veterans United.

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    Customer Service

    Reviewed Jan. 19, 2022

    The online process, emails, and calls were well informed. The online steps of things to do before buying house was very easy to follow. Any issue that I have I can easily reach them by phone or email. Always following up to see if we were ok and comfortable of buying.

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    StaffLoan Process

    Reviewed Jan. 19, 2022

    The loan officer I worked with, Spencer ** was very helpful. He ensured that I was able to receive a loan offer that was convenient for me. I most certainly recommend him to other VA buyers. Spencer did his best to assist me with getting approved for the home I wanted to buy.

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    Customer ServiceContract & TermsSales & MarketingPriceStaffLoan ProcessRates

    Reviewed Jan. 19, 2022

    I had a very bad experience with Veterans United. They come off, and advertise, at first as caring about veterans. But if a hiccup comes along they practically write you off. Had a very small road issue and it took days for the loan officer to respond to me. When I got Jennifer ** on the phone she told me that I should go through a different lender. After several days of asking for a supervisor I talked with Carl **. He had told me that I would be just working with him from then on. I did not hear from him again. When we talked he said he would do what he can to do a way that would allow us to close. Not only did they not get back to me on that, the three other times I brought it up I was ignored. Because of them not caring about veterans nor the individual I had to buy back down the rate from the original closing date that cost me $4,000 more. Horrible company that treats veterans as if on an assembly line. If there is an issue they practically throw you away.

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    StaffLoan Process

    Reviewed Jan. 16, 2022

    The process with Veterans United felt easy... The entire loan team was incredible and very good about keeping me on target with each deadline. They were extremely professional!!! If you are looking to have a wonderful home buying experience...Veterans United is a no brainer. Thanks again you guys. ~**

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    Reviewed Jan. 15, 2022

    Easier than expected. Was nervous about using them at first, worried they would be more of a gimmick company. They were great work with and made the whole home buying process much easier than expected.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 14, 2022

    I have had a great experience with Veterans United Home Loans. They were very helpful and very knowledgeable. They answered and were there for me every step of the way. I could call anytime and they were answer my questions. They kept me informed every step of the way of what to do and how to do it. They made purchasing my first home a great process.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Jan. 14, 2022

    I recommend VA loans! Fast and efficient! They have a strong team to support your purchases! My loan officer Sam ** is a great partner. Highly recommend! He is a great loan officer! He mailed the materials to our house, and then we established a great connection and communication! He has a strong market development ability! Be patient and have good morals! He manages every customer with heart, and I can feel his marketing skills and enthusiasm and professionalism! We closed our loan and moved into our new home in a month. Thank you Sam for the strong push! I will choose to cooperate with him in the future. I would recommend him to my colleagues.

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    Loan Process

    Reviewed Jan. 12, 2022

    I was really impressed with the Veterans United refinance experience. Throughout the process my questions were answered without delay and my loan team kept in constant contact. I have already started recommending Veterans United to friends and family.

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    StaffLoan Process

    Reviewed Jan. 11, 2022

    Overall, the VA home loan process was an amazing experience with Veterans United! Thank you so much for making this process so seamless. It was much easier than expected! Veterans United was there every step of the way to assist and really made this an enjoyable experience. We're loving our new home.

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    StaffEase of UseLoan Process

    Reviewed Jan. 10, 2022

    Overall, very simple and easy process. The online database that allows you see every step and a to-do list was fantastic and simple to use. The loan team made the effort to make sure the process went smooth, could not have gone any better! They even sent my wife and I a very nice gift when we closed the loan!

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    Profile pic of the author.
    Staff

    Reviewed Jan. 9, 2022

    This company, especially Ross and his team, have a great setup and will help anyone from a first-time homebuyer like me, to seasoned movers! I am suggesting this company to all my military family and friends! Keep up the great work! Also thank Rob ** for the awesome commercials he has done, those are what brought me in, and Ross ** and his team kept me! Great job all around!

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    Staff

    Reviewed Jan. 8, 2022

    The whole process went great! Veterans United is a one stop shop for veteran homebuyers. Kevin ** and the rest of the team did great. Always available and very knowledgeable throughout the process. Highly recommend!

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    Punctuality & SpeedLoan Process

    Reviewed Jan. 5, 2022

    Charlie ** and the boys got my loan closed up as fast as anyone could. I had a bad experience with my bank before this, but Veterans United made it happen. The VU team took the ball into their hands, ran the option, and got the loan approved. I'm so thankful for these guys.

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    StaffLoan ProcessRates

    Reviewed Jan. 5, 2022

    As a first time home buyer, I was apprehensive about the process at first. My experience with Veterans United could not have been better. From helping with all the ins and outs of qualifying for a loan, to ensuring that we got the best rates possible, Veterans United are a wonderful team of experienced, driven and personable individuals who will do anything within their capability to find a solution that best fits your needs. I could not be happier with the service provided by the team, and could not have asked for a better experience.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2022

    They are an excellent corporate team, effective when it comes to responding and made possible my dreams of improving my home and starting a new business. I appreciate all of your time and dedication to veterans.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2022

    From the start to the finish everyone that I have had a pleasure to work with were quick to respond and reached out regularly to make sure we were still on track. The credit recovery was amazing and painless. It took time but once it was through Jodi set me up with Chris and his team and we were in our dream home within a few months. The process took a little over a year but the Veterans United staff made it easy and made my family feel at ease. We were never uninformed and they were very easy to work with.

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    Staff

    Reviewed Jan. 4, 2022

    I would recommend Veterans United to any Veteran looking to buy a home. From start to finish they helped us on everything! Ella and Justin are hands down the best people to work with. I would recommend them to anyone.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2022

    This company works hard to get the results you desire and are quick to respond to questions and requests. There will always be small issues that arise when buying or refinancing a home but they handle those roadblocks really good and they make the process very friendly.

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    Staff

    Reviewed Jan. 2, 2022

    Very understanding and flexible working with in in this trying times after hurricane ida. They worked with me and explained everything clearly. If I wasn’t sure about something and had questions it was explained very well. Also would check in on me to see how everything was going.

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    Staff

    Reviewed Jan. 1, 2022

    Very professional service offered by all teams members. Kara was my rock, as I was able to contact her every day anytime of the day or week during business hours, she was professionally knowledgeable and curious about all items needed from me. She made it smooth sailing from start to finish. I'm now a proud home owner.

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    StaffLoan Process

    Reviewed Jan. 1, 2022

    If Veterans are looking to buy a home with their hard earned VA Benefits, I recommend enlisting Veterans United services. They are excellent from beginning to end. I highly recommend Stacy ** as a loan officer. She will make sure that you are are taken care of and will do everything in her power to facilitate getting the home you desire. She’s the best and we are forever grateful for her efforts!

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    StaffTransparency

    Reviewed Dec. 31, 2021

    Everyone from Dene ** to Skylar ** to Brooke ** was very helpful and great to work with on our first home buying experience. We were very satisfied. They updated us everything there were changes and made sure we were well prepared.

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    Customer ServiceStaff

    Reviewed Dec. 29, 2021

    I've worked with Veterans United on several occasions now, each time receiving outstanding customer service. I recommend them to all my fellow vets and others I come into contact with, who are looking to purchase or refinance a home. When you contact them for any reason, they immediately follow up with you. If you have questions or issues you don't understand, they immediately get you answers and are very thorough in explaining anything you may not understand. What I also like and appreciate, they continue checking on you long after you close, and when things change in the world that may benefit you in your situation, they reach out to to let you know. Highly recommend them, always.

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    Staff

    Reviewed Dec. 29, 2021

    Veterans United made the process of buying a home easy as it possibly could be. The team worked hard to smooth the bumps in the road before we got them. I cannot say enough good things about the team I worked with. 10/10 Would recommend.

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    StaffLoan Process

    Reviewed Dec. 29, 2021

    All parties involved with helping us get our home were fantastic. Stacy ** was an absolutely incredible loan specialist. She worked so hard for us. Our realtor, Nick **, was very helpful with finding homes and answering all of our crazy first time buyer questions. We couldn't have asked for better people to help us through this process. Thank you Veterans United!

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    Staff

    Reviewed Dec. 29, 2021

    Josh was a very helpful person. Every time I had a question he was responsive. He went above and beyond and I would work with him over and over again. There was a time when I thought I hit a wall, and he was very understanding and helped me through it.

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    Customer ServiceCoverageStaffLoan ProcessTransparency

    Reviewed Dec. 25, 2021

    Veterans United makes home buying easy. They are very straightforward and make the whole process a lot less stressful. My loan specialist kept good communication with my realtor so I got frequent updates and I was never left in the dark. They also helped me find a good home insurance. I would definitely recommend Veterans United to family and friends.

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    Staff

    Reviewed Dec. 25, 2021

    I can say this was one of the easiest things I've ever done. The team I worked with got me from pre approved to clear to close in 23 days. I let them know this was my Christmas gift to my family and we made it happen 2 days before Christmas.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 23, 2021

    Courtney and Zack were great from start to finish. From the concierge to the loan specialist everyone was very helpful. Communication is key when buying a home and with this team all questions were answered in a timely manner. Would highly recommend them and Veterans United Home Loans to other veterans.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 23, 2021

    Every person I dealt with was courteous, professional, and a sincere pleasure to work with. I cannot recommend them highly enough. As a veteran, it was nice to be treated with so much respect. I felt truly valued for my business. Several times, they went above and beyond to see that I was happy and informed. Plus, they made the home-buying process extremely easy. My loan team of Joshua **, Travis **, Austin **, Dawn **, and Blair ** were, and are, spectacular at customer service!

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    StaffLoan Process

    Reviewed Dec. 23, 2021

    I was uncertain if I could even get approved for a home loan, and Veterans United worked with me and guided me in how to raise my credit score, and got me approved for my forever home. Shane ** and his team were outstanding every step of the way through my home buying process. I will always recommend Veterans United to my friends and fellow service members.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2021

    Great experience, considering I thought it would a daunting experience, it was surprisingly easy and straightforward, the team working with me was great, communication was quick and helpful. I would definitely recommend VA United for sure.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2021

    From the beginning to the end of the process communication was spot on. I really appreciated the fact that when I had a question I did not have to wait long for a response. The team was amazing and I would definitely recommend Veterans United to anyone looking for a new home. Thank you!

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    StaffLoan Process

    Reviewed Dec. 22, 2021

    My experience was awesome and I would definitely recommend Veterans United to anyone. I would also use you guys again in the future. My loan officer Jon was the highlight of the whole process. He is extremely knowledgeable, and seemed to always be available to us for anything.

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    Loan Process

    Reviewed Dec. 22, 2021

    I really love Veterans United. This was my second home loan and the process couldn’t have been easier, from the time I applied to the time I walked in to my house it took 6 weeks. I will use them again.

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    CoveragePunctuality & Speed

    Reviewed Dec. 22, 2021

    My experience was quick and easy. Underwriting was not as hard as I've heard others say. I had all of my documents ready to send as fast as possible. From putting I'm an offer, to inspection, appraisal and repairs it was less than 6 weeks. I'm a homeowner now.

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    Loan Process

    Reviewed Dec. 22, 2021

    Veterans United Home Loans is the way to go for any Veteran. They take the worry out of buying a home and are so great to work with! Highly recommend with 100 stars! Dan, Jill, Sara and Shay rock! Happy!

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    StaffLoan ProcessTransparency

    Reviewed Dec. 21, 2021

    Our overall experience was great. Everyone was very helpful and patient every step of the way. Easy to submit documents without a lot of hassle and and my loan team always kept me up to date through the whole process.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 20, 2021

    Veterans United was such a pleasure to work with in obtaining and processing our home loan. Everyone there was outstanding with follow-up and keeping us in the loop during the entire process. They all went the extra mile for us in every department and the entire process was the simplest and most efficient experience we have ever had! We would absolutely recommend this company to anyone needing or wanting a home loan!

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    Customer ServiceStaff

    Reviewed Dec. 20, 2021

    Veterans United and their team could not have been more professional. If you are looking for a good deal with GREAT customer service, this should be your first stop. They took the stress out of buying a house, and I was able to continue my daily activities without interruption. Such a great house buying experience.

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    TechSales & MarketingPunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Dec. 20, 2021

    If you're looking for a home, Veterans United Home Loans is the place to go! Everyone on the team will keep in contact with you and update you on everything, I'm very thank for their ad that popped up and showing me this amazing team. I will always recommend this Loan provider because they treat you like family before and after you get your house. When they found issues they fixed them real quick. My wife and I will always be thankful for this team!

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    StaffRates

    Reviewed Dec. 20, 2021

    Everyone with Veterans United treated us like we were the most important people they were dealing with, ever! They always looked out for our best interests during the entire process. Gwen **, Tegan **, Heidi **, Tony **, and Alaina **(I hope I didn't miss anyone). My entire team is the best of the best! Knowledgeable, helpful, professional, respectful and thorough. I will absolutely recommend Veterans United to everyone I know (and those I don't know yet, if given an opportunity).

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    Loan Process

    Reviewed Dec. 17, 2021

    Overall there was many stoppages during the loan process....None of it from your company...It was eternal things on my end. It was a great experience and will recommend your company to others if they looking for a VA home loan. Thank you

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    Staff

    Reviewed Dec. 16, 2021

    In giving thought to the entire Veterans United process, I realized that I could have purchased a home many years earlier, and the process of purchasing a home has been made much easier than my previous home buying experience of thirty-years ago. I did in fact sit on the fence, so to speak, for a very long time, and if a Veteran is giving thought toward purchasing a home my recommendation is to go ahead and make the purchase using Veterans United as your guide. You'll be very glad you did!

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    Customer ServiceStaff

    Reviewed Dec. 15, 2021

    I will definitely recommend this services to other veterans. Audrey, Stacy and Jordan has given nothing but exceptional customer service. The amount of care and genuine concern for their client shows through their written and verbal communication. Not a step was left unturned and even when there was a slight snag toward the end of the closing Stacy and Audrey made it happen. They did not want me to stress and I couldn't tell from their side it was stressful for them. They made it happened and now I am in the home of my dreams! Thank you, Veterans United for hiring such great employees!!! This Veteran was truly appreciated!

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    Staff

    Reviewed Dec. 15, 2021

    This team is phenomenal! Kim, Caitlin, Sarah, Joedi, Miranda! We will never buy/sell a house again without them! Such a smooth transition from pre-approval to house shopping to closing. Everyone was so efficient, professional and friendly to work with. Buying and selling houses is stressful, but the VU team took care of it all!

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    TechStaff

    Reviewed Dec. 14, 2021

    This company puts everything upfront as though they are going to do everything in the world for you. Don't be fooled. They have no sense of urgency. We were already into a contract situation when told they only handle certain types of homes. It would have been nice to know this upfront. They are like any other "We are here for the Veterans" Hype. There are better lenders. I should have known something when my real estate agent said, "oh no, you are using Veterans United?" Yep. It was a huge mistake.

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    CoverageStaffLoan Process

    Reviewed Dec. 14, 2021

    VA loans can be pretty stressful, but Veterans United was able to help us through all the ups and downs allowing purchase our forever home. The process was as easy as possible with all the different special employees. They had everything covered to make sure the transition smooth.

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    Reviewed Dec. 14, 2021

    We want to thank Veterans United, Tim ** and their entire team for all the hard work behind the scenes. This was our 3rd time purchasing a home and it was the smoothest and simplest home buying experience of all.

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    StaffLoan Process

    Reviewed Dec. 13, 2021

    I should have started with Veterans United to begin with! I went with a local lender for my first mortgage, and they just didn't get how to handle VA loans although stating that they did. A lender not knowing the VA loan process caused a significant amount of stress and extra work with underwriters on my part to provide clarification on law and calculations related to how this type of loan works. Veterans United does this for a living. I was amazed at how organized their web interface was, and how streamlined they have their processes. The team assigned to me was professional and courteous, and made me feel like my refinance was the highest priority. I never knew that this process could be exciting and stress free, and that's what Veterans United has created here for you.

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    Customer ServicePunctuality & Speed

    Reviewed Dec. 12, 2021

    Great company and go above and beyond to make sure you are comfortable every step of the way. When I had questions in regards to the process they were quick to respond and make sure if they didn’t know to lead me in the right direction.

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    Staff

    Reviewed Dec. 12, 2021

    The entire process was great! I actually had a team of experts there to make sure I was taken care of! They even researched nearby schools and other attractions near my new house for me. If you're looking for an experience tailored to you, I recommend Veterans United 1000%!

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    Reviewed Dec. 12, 2021

    I highly recommend using Veterans United when purchasing your next home! We have bought two homes with them now and we cannot imagine an easier process during a PCS move! You will not find a better company to work with during this process.

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    Staff

    Reviewed Dec. 12, 2021

    I am extremely pleased with the care and attention that everyone I dealt with showed to me. It made the home buying process essentially stress free for me and I don’t think there is anyone anywhere that could have delivered a better service. Great Job.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 12, 2021

    Outstanding communication and flexibility with trying to buy a house in this market. Pre-approvals letters were super smooth and easy. Closing was quite complicated in my situation due to difficult sellers and the loan team managed everything perfectly!

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    Staff

    Reviewed Dec. 11, 2021

    If you are looking to purchase a home look no further!! My team was Kyle **, & Derick **. They are fantastic & beyond! I was able to close on my home on time. That may not sound like a big deal, however.... We were able to close out a lot quicker than usual. Around a month sooner I think it was! Please look up these two guys because Derick **, & Kyle ** are the absolute best!!! I love my home, and can never thank those two guys enough!!! Semper Fi

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    PriceStaffRates

    Reviewed Dec. 11, 2021

    Thank you once again for helping our family buy our first home. It was always something that terrified me but you all made the experience fun and exciting. Especially in a time where prices are high we were able to find a home without feeling rushed or pressured in any way. Thank you!

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    Loan ProcessTransparencyTimeliness

    Reviewed Dec. 10, 2021

    The process was (for me) very easy. Every task that was given to me in the portal, I made sure to complete them the same day. Any explanations I had to complete or anything I wasn’t sure about, they were answered immediately by my loan team.

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    Customer ServiceStaffLoan Process

    Reviewed Dec. 10, 2021

    As a first time home buyer, I thought it would be difficult for me to apply for a loan and picking the property that was right for me while leaving in a different State. These Good set of people really helped me with the process and making me feel at ease. I was well informed, coordination, and communication was on point. All my questions amd concerns were settled. I am thankful for my Loan Officers and my Realtor.

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    StaffLoan Process

    Reviewed Dec. 9, 2021

    As first time home buyers, we were a little nervous when we started this journey. The whole Veterans United Team (the loan officer, loan coordinator, and the concierge) and the Agent referred through VU have all been an absolute pleasure to work with. They were all there every step of the way to guide us through to a smooth close. We know who we will reach out to in the future if we decide to look for another house.

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    StaffLoan Process

    Reviewed Dec. 9, 2021

    My current lease was due to expire at the end of December. VU was able to get my loan processed and approved just in time! VU paired me with their best Loan Specialist in Derek ** and with the best real estate agent in Kentucky, Denise **. Thank you to the entire team for getting this veteran a new home in time for Christmas!!! Happy Holidays!!!

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    StaffLoan Process

    Reviewed Dec. 8, 2021

    Veterans United along with my Loan Officer Sydney and my Realtor Kimberly made the entire home buying process as pain free and simple as I think it could of been. All questions were answered and concerns alleviated during the entire process. I would easily recommend them to anyone looking to purchase a house.

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    StaffLoan Process

    Reviewed Dec. 8, 2021

    Veterans United is the best home loan company in the world. They was very communicative, very active and very professional. I would recommend Veteran United to anyone that is a veteran or veteran related. I am very satisfied with the home loan process, from the beginning to the end.

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    Staff

    Reviewed Dec. 7, 2021

    The team took the time to send my kid's gifts, which meant a lot to my wife and I, and made sure we had all the information we needed once the papers were signed so we could easily set up utilities and other services! 100% recommend Veterans United for home buying!!!

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    Staff

    Reviewed Dec. 5, 2021

    I highly recommend Veterans United. They did an excellent job. I couldn't be happier. Thank you Veterans United for your hard work and professionalism. Jason ** and his team went above and beyond to make sure I was taken care of.

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    Punctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Dec. 5, 2021

    I was very impressed by this experience. The site is easy to use and get what you need done quickly. My team was very prompt, professional and friendly. I would recommend to any Veteran and will use them again should I need to.

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    StaffLoan Process

    Reviewed Dec. 4, 2021

    Know that if you have Nate as your Loan Specialist, you're going to have the smoothest closing process ever. He will be there to answer any questions you have. He is just the best! You can't go wrong with this veteran friendly Mortgage company.

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    Loan Process

    Reviewed Dec. 3, 2021

    Veterans United delivered more than I could have ever expected when I applied for my loan. I had a team assigned to me that worked hard to make sure the process went as smoothly as possible. If I ever buy another home, I would choose Veterans United without hesitation.

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    Reviewed Dec. 2, 2021

    Being involved in real estate I've dealt with many mortgage companies and Veterans United has performed heads above the rest. Great people in a great company. All questions were professionally answered in a timely manner.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2021

    From day one, they explain the process and answer any questions you have. They don't keep you waiting and seem to always be available. If they aren't available right now, you can be sure you'll get a call or message as soon as they are. The only issue I would've had is I'd have went with someone else. They take care of the whole process, start to finish.

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    Verified purchase
    Punctuality & SpeedStaffRates

    Reviewed Dec. 1, 2021

    VU is an outstanding company. Made the refinance process quick and effective - in spite of Covid - set realistic goals and expectations throughout the process and was able to get me an amazing rate when other big name national companies had been unwilling to work with me because I was self employed during Covid.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 1, 2021

    Very easy and simple process. Probably the best I have experienced in a home closing. The team were very responsive and explained everything thoroughly. They even sent personalized gifts to my pets prior to closing to add that little extra touch. Only thing I recommend is get a good quality Title company for closing. The one I used did not keep in good communications with Veterans United and there were some hidden fees that were put in we were all unaware of. But HIGHLY HIGHLY recommend using them especially if you are a Disabled Veteran.

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    StaffFollow-Through

    Reviewed Nov. 26, 2021

    Zach and Kaelynn made me a promise at the beginning of this process, and they did everything they had to to keep that promise! After Hurricane Ida, my family and I didn't know what the future had in store for us...but we knew God had something special planned. It was definitely a journey, and He placed these two angels in my path! I know they were specifically chosen for the special kind of case I had. Needless to say, THEY DELIVERED! I closed on my home the day before Thanksgiving, just as they promised. I gained new family members with this home-buying process! Thank you, Zach ** and Kaelynn **.

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    Reviewed Nov. 24, 2021

    Just saying “Thank you for your service” is one thing. What Veterans United does for their Veteran clients is hands down the real “Thank You”! The process from start to finish was effortless in my part, again, thank you!

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    Staff

    Reviewed Nov. 24, 2021

    Veterans united is amazing! They answered every question no matter how crazy. The people are amazing and caring! They will guide you every step of the process and they really care about the people they work for (you).

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 24, 2021

    Very easy and efficient process. Loan team was knowledgeable and quick to respond to any questions I had. The website kept everything in order and showed what needed to be done and what was already done. Highly recommend using them.

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    Punctuality & SpeedStaff

    Reviewed Nov. 24, 2021

    I feel very happy with Veterans United. When the process began I immediately saw good things happening, and felt reassurance for making the choice to go with them. Was treated like a VIP early on, and they made very clear what to do, and how to proceed every step of the way. I'm super grateful to them, and recently closed on my house deal. They literally helped me to start my dream, and new phase of my life. Thanks for helping make this the best possible home buying experience!

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    PriceStaffLoan ProcessRates

    Reviewed Nov. 23, 2021

    9 for all, as there is always room for improvement. Thanks to the team for helping me purchase my very first house. I wasn’t happy with my previous loan amount especially starting from a bank that I’ve been with since enlistment back in 2012. The numbers VU gave me were to what I needed given the price of the houses around the area. I’ve been working on repainting the interiors and I am very happy with the result and glad that I was able to acquire the house with the team I have.

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    Reviewed Nov. 22, 2021

    I had a great experience with Veterans United. They always made me feel like we were a priority, and never tried to talk me into anything I wasn't comfortable with. I would highly recommend Veterans United to any veterans trying to purchase a home.

    Alexis

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    Customer ServiceStaff

    Reviewed Nov. 22, 2021

    The team we had working with us was excellent. Haley, Matt, Josh and Kari made the whole process as smooth as possible. Their proactive approach and constant communication was very much appreciated. Thank you very much to the team for getting us into our home!

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    Staff

    Reviewed Nov. 19, 2021

    The home refinance process was easy and painless. Devin and Derrick were professional, knowledgeable, & ensured I knew what was going on every step of the way. Veterans United is a great company and I highly recommend!

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    Staff

    Reviewed Nov. 18, 2021

    As first time home buyers we were nervous, but Aaron ** and his team at Veterans United were very patient, answered all our questions, and made the home buying process comfortable and easy for us. Highly recommend!

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    Loan Process

    Reviewed Nov. 18, 2021

    They were super easy to work with throughout the entire home buying process, from loan approval to closing. With all being done online, it made the coordination process simple and easy. Highly Recommend!!

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    Reviewed Nov. 18, 2021

    Veterans United has truly been a blessing to work with. They don't back down or give up when a few obstacles are in the way, They made buying a house seem too easy and smooth.. Thank you so much. I will be working with you again in the future.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2021

    The staff at Veterans United took the uncertainty and stress out of the home buying experience. Their phenomenal customer service as well as follow-through was exceptional to say the least. Amazing!!!!

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    StaffLoan Process

    Reviewed Nov. 17, 2021

    Overall experience using the VA loan was awesome! We had such a great team. From our loan officer to our home buying concierge all the way to our real estate agent. We couldn’t be happier with all of them! They continuously went above and beyond to ensure my family was taken care of.

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    Staff

    Reviewed Nov. 17, 2021

    Highly recommend!! The entire process was easy and the team is very responsive to any questions. The home buying experience was done from the other side of the country and they made me feel as if we were in the same room.

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    Staff

    Reviewed Nov. 16, 2021

    Absolutely excellent experience!!! I have never worked with such a patient, knowledgeable, and sincere group of people. Josh and Ashley are awesome! I cannot recommend them enough! Thanks Veterans United!

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    StaffLoan ProcessRates

    Reviewed Nov. 16, 2021

    Veterans United made my home buying process easy. The teams are attentive and respectful. They did the work to apply my veteran service and detailed my loan to my preferred financial plan! The VA loan requirements were smooth and not difficult. If you want a loan with a low rate and a secure home, hit apply! It's THE best home buying experience I have had thus far!

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    StaffLoan ProcessRates

    Reviewed Nov. 16, 2021

    We have previously purchased three homes using our VA Loan benefits and used a different lender. Now that we have been introduced to Veterans United, we will never use another lender. Their rates are competitive and they treated us respectfully during the entire process. They were accessible and responsive and did everything in their power to ensure a successful experience.

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    StaffTransparency

    Reviewed Nov. 14, 2021

    This process was unstressful, and Veterans United was transparent throughout the process. We did not think we would be able to own a home yet, and we are in our home! Katie was transparent and helped us through the process. Jodi our realtor was fantastic and helped us find our forever dream home.

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    Staff

    Reviewed Nov. 13, 2021

    Veterans United were amazing. They helped my family get the dream home we never thought we could get. Their staff were very helpful and answered the vast amount of questions I had, with utmost professionalism. Granted, they had great interpersonal skills as well. Thank you Veterans United!

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    Online & AppStaffEase of Use

    Reviewed Nov. 13, 2021

    If you want a stress-free experience to use your veteran benefits to find your dream home, Veterans United is it. The entire team was extremely knowledgeable and professional while being there alongside us every step of the process. Their website was super user friendly. Trust me, from one vet to another, this is where you want to be.

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    Reviewed Nov. 13, 2021

    If you are a veteran and on the fences about Veterans United, I'll just say, DO IT. As a first time homebuyer, I panicked after my offer was accepted, but in the end everything turned out very smooth and I am more than happy how easy it was to work with Veterans United.

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    StaffLoan Process

    Reviewed Nov. 11, 2021

    Veterans United was great to work with. They make the loan process easy with online access to account and list of forms needed for loan. Our loan team was always helpful and on top of what we needed to keep loan on track.

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    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2021

    Easy process to follow, uploading files is simple, and you have a team to support any questions that you may have during the process, overall good experience! The team I worked with was prompt and professional.

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    Punctuality & Speed

    Reviewed Nov. 10, 2021

    Veterans United made it incredibly easy to buy a home even as a active duty sailor on a tight underway schedule. The process was super easy - they basically handled everything. Couldn’t have been better.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 10, 2021

    Entire process was smooth. Received instant feedback and support when needed. The staff was always available by means of phone call, email or text with quick feedback. The process was explained thoroughly from beginning to end. They were also very reassuring. Also had a team to help me set up utilities and organize moving.

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    Rates

    Reviewed Nov. 10, 2021

    The Veterans United team made my refinance process go very smooth, all my questions were answered, and every step was made clear from start to finish. They worked at getting me the lowest rate and made the closing go effortlessly. Highly recommend this company to other veterans.

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    Staff

    Reviewed Nov. 7, 2021

    Excellent Service with Veterans United in assisting me in selling and closing on both properties within 24 days for job relocations. They Assisted me in relocating cities from Nashville to Chattanooga Areas. Highly recommended for my fellow veterans.

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    Reviewed Nov. 7, 2021

    Veterans United is who you want to work with. They truly have your back. Ask for Kendra ** and Matthew **. You will not be disappointed. Strongly recommended. I would go through the process again with this team.

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    StaffLoan Process

    Reviewed Nov. 7, 2021

    We highly recommend Veterans United of your seeking a VA loan. They were outstanding from start to finish. Everything was done in a timely and professional manner and my loan team was especially fantastic. 5 stars, 2 thumbs up!!!

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Nov. 6, 2021

    Do not hesitate to call VU when you begin looking for a home loan. My loan agent and team were with me through months of what is a very intense process and kept me informed every step of the way. Here are some quick takeaways:
    -If I called and the loan agent was busy with another client, I received a callback within three minutes.
    -Every one of my emails was responded to within twenty-four hours.
    -My loan agent patiently answered my unending questions.
    -I NEVER felt ignored, pushed off (even though my closing date was months away from the beginning of my process), unimportant, or like a quota or statistic.

    Bottom line: VU will always have my business. Period.

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    Staff

    Reviewed Nov. 5, 2021

    Wonderful experience! I would recommend Veterans United to any service member or veteran looking to purchase a new home. The team provides outstanding service what an amazing group of professionals. So pleased my wife and I came across veterans United when we became serious about buying our next new home.

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    Rates

    Reviewed Nov. 5, 2021

    Scott took special interest in my home buying experience. Working with my realtor, seller and other parties, he took the guessing out of what I should next. Loved the experience as first time home buyer. Great Job.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2021

    If you are buying a home and you are a veteran please use Veterans United. It is very easy from start to finish. You don't have to worried about what you need to do as when you get home you will have "TO-DOS" on your VA Home page, just do them and the process moves forward. Everyone is so professional too if at any point you get hung up or you need a exception they explain the process, you do it and you're on your way. Thank you Veterans United for truly Honoring service members and veterans the way you do! It's truly rare for companies to treat people who signed the dotted lines to give their life if need be for country the way you guys and gals do! THANK YOU!

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    CoverageLoan Process

    Reviewed Nov. 1, 2021

    Using Veterans United Home Loans was the best decision we could’ve made in the purchase of our new home! The whole process was as smooth and easy than we could ever expected. I HIGHLY recommend anyone who needs to finance a new mortgage to use Veterans United and their whole team! They truly treat you like family!!

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    StaffLoan Process

    Reviewed Nov. 1, 2021

    VU is an excellent lending service to go with. As a first time home buyer they made my experience seamless and easy! I could not have asked for a better loan specialist and I highly recommend this service to anyone looking for a VA loan! Joel ** and his team did an incredible job!

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    Staff

    Reviewed Oct. 30, 2021

    Our experience with VU was extremely successful and satisfactory every step of the process. The online tutorials provided a lot of knowledge and helpful advice. The VU team was extremely helpful and was always either available immediately or would get back to you as soon as possible. I would recommend VU to any veteran looking to purchase a home.

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    StaffHonesty & Transparency

    Reviewed Oct. 30, 2021

    Veterans United is a professional and honest company. They always keep you informed and will do anything to ensure the satisfaction of their customers. They will go above and beyond to assist families who are looking at buying their new home.

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    Staff

    Reviewed Oct. 29, 2021

    VU is definitely the company to use. They are attentive, responsive and very professional. They made my home buying experience seamless and easy. I can’t say enough about Scott ** and his team. They were phenomenal!

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    Staff

    Reviewed Oct. 29, 2021

    Veterans United makes the home buying process very easy! They are all friendly and always willing to assist and answer any questions you may have! We were able to purchase our home in right at 30 days! I would definitely recommend to any Veteran wanting to buy a home!

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    StaffLoan Process

    Reviewed Oct. 29, 2021

    My loan officers explained in the detail the documents I need to review and those I was required to provide. A more frequent contact when new documents were needed and the steps to help overcome the minor problems that arose would have been helpful.

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    Staff

    Reviewed Oct. 28, 2021

    Thank you very much for allowing me to experience home ownership. Veterans United is an outstanding company. The whole process took less than two months to complete. BRAVO ZULU to everyone involved. Sami ** and her team are OUTSTANDING. Happy holidays to each and every one of you.

    - Navy veteran

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    Customer ServicePunctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed Oct. 27, 2021

    To anyone who is a veteran and looking for a home loan, Veterans United Home Loans is the answer. I have been in the real estate law business for almost 30 years, so I have seen just about everything. I didn't know what to expect when I made loan application with Veterans United. Honestly, I was not expecting things to go flawlessly. I could not have asked for a better experience. Everyone, in the loan process, was in constant communication. There were not any surprises. The team was so pleasant. The icing on the cake was that our loan even closed early. We were able to move into our dream home a week earlier than expected.

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    Staff

    Reviewed Oct. 26, 2021

    I would fully and wholeheartedly recommend VU for any Veteran looking to purchase or refinance. This team of professionals know how to do it correctly and precisely. The manner in which they performed was absolutely stellar.

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    CoverageStaffLoan Process

    Reviewed Oct. 25, 2021

    Veterans United provided the most knowledgeable and compassionate personnel I have had the opportunity to work with while buying a home. They asked me the right questions to determine the best type of loan to fit my needs then worked with me to explain and obtain required documentation. They stayed with me through the underwriting process and kept me informed of the approval status from day one to final approval to close. I am very happy with my treatment as a Veteran and would highly recommend them to any of my friends, colleagues and fellow service members.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2021

    I have bought two houses through Veterans United and will use them for any future purchases as well. They are experts in their craft, and offer outstanding customer service in a prompt manner. Matt ** and Kody ** in particular made my move exponentially easier. 10/10. An overall great experience.

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    StaffRates

    Reviewed Oct. 23, 2021

    Very interesting and very informative. I would definitely recommend Veterans United to any Veteran. They are very friendly and easy to work with. They explain everything to you and keep you informed on what the next step is during the home buying process.

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    Customer ServiceStaffLoan ProcessRates

    Reviewed Oct. 22, 2021

    Veterans United is absolutely the way to go for VA loans. I had initially worked with a few other banks as I was shopping for the best rate. When it comes down to it, Veterans United knows the VA loan system inside and out, and we had a very specific situation we had to deal with since we are retiring from the military and moving across the country to our newly constructed home. All kinds of pitfalls that other banks ended up wrapped up on. I came to Veterans United and they navigated our specifics with ease! Absolutely outstanding customer service. There is a reason these guys close some of the largest numbers of VA loans per year, they KNOW how to do it, and they do it well!

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    Staff

    Reviewed Oct. 21, 2021

    Joel was AMAZING to work with. I am so grateful to have been able to work with him & Rachael. The process was seamless and I couldn't be happier with the process. As a buyer, this is how I imagined buying a home would be.

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    Staff

    Reviewed Oct. 20, 2021

    I always thought closing on a home would be a stressful hard thing to do. The team at Veterans United made it the complete opposite. They will work with you and answer any questions you may have. They keep in touch throughout the entire process to ensure everything is on track for closing. 10/10 would recommend

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    StaffHonesty & Transparency

    Reviewed Oct. 19, 2021

    I honestly expected buying a home to be way harder! We were guided from start to finish, and connected to just the best professionals. From the team at Veterans United themselves, to their partners that help you find exactly what you want, and then negotiate and draft exactly what you want, to their recommended home services, and any other help you could possibly need, they take total care of you. They've GOT you. Thanks so, so much! Michael and Monica **, Williamsburg, VA

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    Customer ServiceStaff

    Reviewed Oct. 19, 2021

    We used Rob’s team to buy our house and refinance it. They made it incredibly simple for us and took care of as much paperwork for us as they could to ease the process. They even went through the VA to get my COE as well. Their communication was excellent, it was a much simpler process than buying our first home.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 17, 2021

    Veterans United helped us to buy our first home and now, our second home. The team is very quick to respond and extremely knowledgeable to help guide you through every step of the process, which has been so amazing, especially in this crazy market! We are so thankful for Veterans United and recommend them to everyone we know who is looking to purchase or refinance! Thank you again for taking such great care of us as we purchased the home of our dreams!

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    Reviewed Oct. 14, 2021

    Fellow vets... These are the folks to go to when you need to buy a home. Forget the rest. No one will treat you as fairly or respectfully as these people will. They get the job done right.. That is all.

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    Loan Process

    Reviewed Oct. 13, 2021

    If you're a first time homebuyer I highly recommend that you use Danny's loan team as they will walk you through step by step making the homebuying experience smooth. You'll never think of going to another lender after your experience with this team. 10 out of 10!

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    Staff

    Reviewed Oct. 13, 2021

    I'd recommend this team of people. They made it happen and were helpful and were able to make it happen. I'm very grateful to all of them. Very helpful with any and all questions and the process, even after work hours.

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    Staff

    Reviewed Oct. 12, 2021

    We are very pleased with Veterans United. The entire team was extremely helpful and friendly. This was best home buying experience of the five homes we have purchased over the last 30 years; we will highly recommend VU to our friends.

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    Staff

    Reviewed Oct. 12, 2021

    These folks are there to help you through the process of buying and financing a home. They have teams of people that are there to work for you and take the stress out of buying a home. Everything is done online so it reduces all that paperwork, and they make closing so simple because almost everything is signed before you go to closing. I wish everyone could use the team of folks I had. They were wonderful. Once we found the home we liked it only 45 days and it was moving day!

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    StaffLoan Process

    Reviewed Oct. 10, 2021

    Great experience. Kris and his team were excellent. They worked with me throughout the entire process, and were very helpful and patient. Highly recommend getting a loan through Veterans United, and remember to request Kris.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 10, 2021

    Veterans United was very professional and fast handling my home loan. They quickly answered any and all questions that I had. It took just over 30 days to complete my purchase. I highly recommend them.

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    Staff

    Reviewed Oct. 8, 2021

    The VU team was extremely helpful and managed to make this experience less stressful. Carrie, our realtor, was amazing! She did everything possible to get us to houses that fit what we wanted, and she would also give feedback on each house we visited. Overall, I would happily work with Carrie and the VU team again on looking for a home.

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    Staff

    Reviewed Oct. 8, 2021

    I was looking to purchase my first home and thanks to the amazing people at Veterans United. They made it happen. Usually people say that the house buying process is extremely stressful but I never felt like was once. Thanks to my amazing team at Veterans United.

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    Staff

    Reviewed Oct. 7, 2021

    Lee ** and Team did an AMAZING job from beginning to end. This was my first time purchasing a home and Veteran's United set the bar high with their smooth process and professionalism. My family and I will be forever grateful for their services to get our dream home. For all future homebuyers look no further than Veterans United. They will go above and beyond!

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    Customer Service

    Reviewed Oct. 6, 2021

    I was in a sticky situation. My landlord gave me 30 days notice to move out because he was selling the house (I was on month to month rent since I lived there for 5 years). So I called VU and gave them the scoop. They gave me a pre-approval that day. As of Oct 4th I now own my own home. A little over 30 days. If you have your ducks in a row it can be done. THE CHRIS ** TEAM WAS AWESOME!!! And the realtor they hooked me up was phenomenal!!! Everything went as smooth as smooth can be with the Chris ** team and my realtor Nichole **. Thank you for an awesome job!!!

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    StaffHonesty & Transparency

    Reviewed Oct. 6, 2021

    My home buying experience has been excellent with Veterans United; beginning with Nate ** and ending with Kris **; their expertise and care given to me was above and beyond. I have and will continue to direct people to Veterans United. I honestly don't trust anyone else., With much gratitude, Veterans United sent me a housewarming gift. Thanks for my beautiful doormat @ Veterans United.

    Tia **, member since 2019

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    CoverageStaffTransparency

    Reviewed Oct. 6, 2021

    In a short time, Veterans United made the purchase of our house possible. A transparent and fair process. Thank you for your professionalism. Thank you to Ben ** and his Team. May GOD Bless you Forever.

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    StaffLoan Process

    Reviewed Oct. 1, 2021

    Veterans United made it easy to get preapproval for a home loan. They got my VA loan certificate for me and they walked us through the process step by step. Our loan team was very knowledgeable and personable. I would use them again and recommend them to others.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 1, 2021

    We were dreading the loan part of the process, friends had told us this is the toughest part of buying a home. However, Veterans United made this experience amazing. It was very smooth and fast! I highly recommend this for all veterans who are ready to purchase a home.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 1, 2021

    Veterans United is an outstanding company to work with. Everyone we dealt with through the whole loan process was very helpful and very courteous. Trent ** and his team were absolutely outstanding throughout the whole process. Trent and Jennifer were very thorough and very helpful whenever I had any questions or concerns. Trent and his team were quick to get me any answers or solutions I was looking for. Trent, Jennifer, and Jake were all very professional and I couldn't have asked for a better experience in this whole process. I give them an 11 out of 10. This veteran is feeling greatly appreciated. Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 30, 2021

    My first home purchase experience was not the best. When I was beginning the process to move forward with my refinance, I was cautious to say the least. Drennan and Anthony were the best. They were understanding, informative, and always remained in communication. This time around was such a positive experience and I feel as if I won all around! Thank you Team!

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    Staff

    Reviewed Sept. 28, 2021

    We worked with this company twice. Extremely professional and considerate. You will find no one better to work with. Closed in record time. Very easy to work with. Mike and his team are the best people you could work with.

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    Customer Service

    Reviewed Sept. 28, 2021

    I highly recommend Veterans United to Veterans looking into purchasing or refinancing a home! Great customer service and they will go out of their way to make sure any questions or concerns are answered. The process was so easy and they were the best to work with!

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    Punctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Sept. 28, 2021

    Agent terrible. Very disappointed in Veronica **. Lied about repairs. Had no interest making sure repairs were done correctly. Ask Veterans United still waiting on appraisal that repairs are done corrected.

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    Reviewed Sept. 25, 2021

    5 out of 5 stars for me and my family. This was My 1st home buying experience experience and they made it extremely pleasant. It's pleasant and as stress free as possible. The V the VU team and Katie ** especially Did a great job of keeping us informed and educated and all of our questions answered along the way. They really do go out of their way to to make the best experience possible for their clients. Thank you VU and especially Katie **!

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    Staff

    Reviewed Sept. 25, 2021

    These guys are the way to go. They care and it shows. No lip service, they tell it like it is and get you to the finish line. Very happy with my experience and will use them again if I ever buy another place.

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    Customer ServicePriceRates

    Reviewed Sept. 25, 2021

    Veterans United, especially Don, provided great customer service beyond expectations. He gave his time to explain and fight for the best terms possible. His service and pricing was far better than the four other companies I compared.

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    Loan Process

    Reviewed Sept. 24, 2021

    The services provided were better than I had hoped. At every step they walked me through each turn and ensured everything they could do was done. If I ever have the need to get a new loan, I won't hesitate to go back to them.

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    Staff

    Reviewed Sept. 22, 2021

    The Veterans United refinance team is a professional, friendly detailed group, and would recommend them to any veteran looking to buy or refinance a home. My first experience was a home purchase and currently utilized their services for refinance.

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    Reviewed Sept. 20, 2021

    I was new to the home buying situation and I was doing a lot of searching without my other half to provide feedback, and omg did VU make it soo easy and simple to follow! 10/10! Would recommend for any service-member!

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    Loan ProcessRates

    Reviewed Sept. 19, 2021

    This was my first home buying experience and the loan team made me feel as though I was the only one that mattered and I was excited to work with them and would recommend them to anyone I know that is interested in purchasing a home.

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    StaffLoan Process

    Reviewed Sept. 19, 2021

    This year has been so hard on everyone. But Finding Veterans United Home Loans and getting the team that they set me up with helped our year to end in such a great way that all I can do is cry tears of joy. It was nice to be able to trust again, to have people that really did want to see us with the home we wanted. They never gave up even when we was ready to give up. I thank God for them. The best decision my family and I made was trusting Veterans United Home Loans with our journey in buying our forever home.

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    StaffEase of Use

    Reviewed Sept. 17, 2021

    Process was seamless. The computer program makes uploading documents and tracking every step of process straightforward. It is a fair and easy to use process. The agents are knowledgeable, intelligent, trustworthy, hard working, kind, and very patient. I highly recommend. I will use again when I purchase my dream house in 2-3 years. My agent, Chance should get an immediate bonus and an annual raise. He should be mentored by a senior level executive. He should be placed in a year long leadership program and be tracked for national senior level leadership position.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2021

    Veterans United are amazing! Not only are they professional and knowledgeable, but they made this process simple, fast and pain free! I trust this company and will use their services again! Thank you for helping me and my family!

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    Customer ServiceStaff

    Reviewed Sept. 16, 2021

    Veterans United is the first company that met all my needs, including signings at various locations in two states. All agents were outstanding in customer service and made the process as easy as it gets. Very high marks throughout the process. I would highly recommend this company to any veterans who are refinancing.

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    Staff

    Reviewed Sept. 16, 2021

    I highly recommend Veterans United. I work in the travel industry, and even though my business was heavily impacted by the worldwide Covid-19 pandemic, the team at Veterans United was able to assist and advise me in taking the necessary steps to ensure I qualified for the home my family wanted. They were responsive, knowledgeable, professional and treated me with integrity.

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    Customer ServiceTechStaffLoan Process

    Reviewed Sept. 13, 2021

    We opted for Veterans United for our first loan and came back a second time for a reason. I am grateful we did and we will use VU in the future. Your customer service has been exemplary. Thank you for your consistent reliability and accessibility, but most importantly a genuine care about my family and I while my spouse was deployed during the house buying process.

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    Rates

    Reviewed Sept. 13, 2021

    Veterans United is a great company to work with, they all have the best interest with what the customers wants. They are very communicative with the whole process, and no question is a stupid question with them.

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    Staff

    Reviewed Sept. 13, 2021

    The The professionalism with Nate‘s extends beyond just Nate. His entire team is the exactly same, they’re all super professional they’re all super easy to talk to and they’re all super nice. I would recommend anybody on earth to this amazing team of home experts because that is truly what they are, experts, in every sense of the word!

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    Customer ServiceStaff

    Reviewed Sept. 11, 2021

    As a veteran owning a home was a big thing to me and our family. The team at Veterans United went above and beyond to get us into a home of our own. If you need a mortgage lender, there is no reason to go anywhere else. Call Veterans United and let them help you get into the home of your dreams, they made it happen for us. Thank you again.

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    Loan Process

    Reviewed Sept. 10, 2021

    If you are a military veteran and looking to get a home, don't choose just any random agency. We served our country and here at Veterans Home Loan Agency they make it out of their way to return the favor, no matter how miniscule you might think. Give them a chance fam, you won't be disappointed.

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    Reviewed Sept. 10, 2021

    We had a such a pleasant and easy experience. What a great team to work with on purchasing a home. We never had a worry, and we were never left on our own to figure things out. We are grateful we want through them!!

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    Customer ServiceStaffLoan Process

    Reviewed Sept. 10, 2021

    Veterans United provided the kind of customer service that should be viewed by the business world as the gold standard. Excellent communication with me as a client. Their e signing system of documents was swift and easy. And I can't say enough positive things about my loan team.

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    Staff

    Reviewed Sept. 10, 2021

    I highly recommend this company! Very professional experts in their field! They truly care about the individual. They answered all my questions in a timely manner! I felt very comfortable with this company!

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    Reviewed Sept. 10, 2021

    The entire experience was very easy to complete and took a lot less time than I initially expected. Being able to sign and pass documents online was a great option that kept me from having to drive to different places to complete those tasks.

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    Reviewed Sept. 9, 2021

    The entire process was organized and went smoothly because of the efforts by Caleb and Stephanie. They are the best and give our veterans the best service in which they deserve. I enjoyed working with both of them and Jodi throughout our home buying process. Thank you Veterans United for making this all possible!

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Sept. 7, 2021

    There were bumps on my road to homeownership because of the housing market but Veterans United made the process a lot easier than I thought it was going to be. I knew where I stood at every step of the process and they kept me up to date on everything. I would definitely recommend them to friends and family. My home loan officer did an amazing job letting me know what all of my options were and helping me navigate the process as well.

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    Staff

    Reviewed Sept. 7, 2021

    Veterans United has delivered on the American idea of homeownership. I was handled with professionalism and due diligence and I believe you will be treated the same. Now it is time for the good years and Veterans United made it possible to plant my flag!

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    Staff

    Reviewed Sept. 6, 2021

    Thank you everyone for your help and professionalism. As you all know, we were up against a challenging builder that didn't want to cooperate or communicate information to us. To sum up our challenges, the president of the company stated (I'm paraphrasing), "If you don't like it, then go somewhere else and I'll sell the house for more". Despite the challenges we had to overcome, my team (you guys) made the experience bearable and helped us keep things together and push through. It did not go unnoticed and it was very much appreciated. Thank you!

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    StaffLoan Process

    Reviewed Sept. 5, 2021

    Words can not express the gratitude I have for the individuals working at Veterans United. I truly felt like everyone I worked with cared from beginning to end. The information I was given was accurate, they helped me with securing my loan and getting everything moved. We definitely need more people like the ones working at Veterans United!

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    Punctuality & Speed

    Reviewed Sept. 4, 2021

    Did a cash out IRRL and it was completed promptly. Nyk and his team did a wonderful job. The appraisal was a little low in my opinion from the VA but that's doesn't reflect on the company. Fees were a little high based on closings I have had in the last but not unreasonable.

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    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 4, 2021

    We went with Veterans United Home Loans to refinance our home for remodeling. Brian ** and team helped us through the VA Loan process. It was quick, easy, and they answered all our questions right away. We highly recommend this company.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2021

    Veterans United has been the best company that I have ever used to finance a mortgage. This is the 3rd home that I have bought and they were leaps and bounds ahead of the game. The open lines of communication were huge to me, needing to know where we were at and what I needed to do to ensure we closed on time. There was a bit of a mad dash right before close but they worked hard to get it done and it paid off. New York State is a tough state to purchase a home in so I am thankful for the team I had. Highly Recommend.

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    StaffFollow-Through

    Reviewed Sept. 4, 2021

    I've heard horror stories about home buying for the longest time but Veterans United set me up with an amazing team, Alberto, Lindsey, Mallory, Subah, and Tasha have had my back from the start, always answered any questions I had, and made sure I was ready to purchase the house I wanted and have the ability to follow through and make it happen. I can never thank them enough for their hard work and concern for me, but from the bottom of my heart Thank you all so much!!!!

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    Rates

    Reviewed Sept. 3, 2021

    We have purchased 2 homes using Veterans United. They have been on time and hassle free. Their interest rates are highly competitive. We highly recommend VU. We used Jake **, senior lender for both experiences. Ask for Jake.

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    Customer ServiceStaffLoan Process

    Reviewed Sept. 3, 2021

    Homeownership was an elusive dream after adopting my grandson, that dream transformed into a desire to purchase a home capable of providing an environment conducive to his needs. I am a veteran, but I hesitated to apply because of the uncertainty that my MOS and time in service would be sufficient. Then, I decided to call Veterans United Home Loans. Indeed, my active duty and Army reserve service qualified me for the magnificent benefit of a VA home loan! The loan officer and Real Estate Agent were like battle buddies and guardian angels. They provided the guidance and encouragement to make it through the entire process unscathed. If you are a Veteran and want to purchase a home, please do not hesitate to contact Veterans United. You will be glad you did!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 3, 2021

    I am proud to have served in the U.S. Army for 20 years and except on holidays that commemorated the military until now I did not consider how very special I felt about my service to my country. Jon and his team were amazing throughout the entire process. I was treated with the upmost respect. They were both professional as well as always giving a personal approach. They were very knowledgeable and were consistent with updating us throughout the process. Literally as soon as we walked out of the attorney office from closing Jon called and we both excitedly said congratulations and we did it at the same time. Thank you Jon and please thank your team for all of their support.

    Angela **
    U.S. Army (Retired)

    First Sergeant

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    StaffLoan Process

    Reviewed Sept. 3, 2021

    Easy, to the point, professional service. Used Veterans United for initial home loan as well as for refinance. Worked with the same loan officer; JB who is the consummate professional. I recommend using Veterans United.

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    Staff

    Reviewed Sept. 2, 2021

    Great people and that is all that is important to us. They really care about their veterans and want to help, we truly felt they wanted the best for us. A blessing all the way. We got the keys to our home 3 weeks after finding the home we wanted. We will use them again.

    Dave and Tracy, L

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    Staff

    Reviewed Sept. 2, 2021

    These professionals know the Mortgage Lending business. They were always caring and considerate explaining the nuances of the Mortgage process. From beginning to the end they were there for us when we had questions or just needed to talk about our particular situation.

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    StaffLoan Process

    Reviewed Sept. 1, 2021

    From the loan officer to the agent this group was helpful in making the purchase seamless. I like the to-do list that helped keep us all on task. The closing process took less than 30 minutes. Never seen an easier process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 31, 2021

    Don and the team were great, adjusted to my work schedule for calls and talked this first time home buyer through each step. Would definitely recommend Veterans United and Don to a friend or family member.

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    Veterans United Home Loans Company Information

    Company Name:
    Veterans United
    Website:
    www.veteransunited.com